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1<!DOCTYPE html><html lang="en" data-theme="default" data-mode="light"><title>NYMFCU</title><link rel="icon" href="/_next/static/media/logo-small.3face20b.png"/><head><meta charSet="utf-8" data-next-head=""/><title data-next-head="">Send and receive money with Zelle®</title><meta name="viewport" content="width=device-width, initial-scale=1.0" data-next-head=""/><link rel="preload" href="/_next/static/media/VideoThumb_Zelle.99a3f83f.png" as="image" data-next-head=""/><link rel="preload" href="/_next/static/css/c2e163926d49e55d.css" as="style"/><link rel="stylesheet" href="/_next/static/css/c2e163926d49e55d.css" data-n-g=""/><noscript data-n-css=""></noscript>
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1</head><body class="bg-default font-serif text-fg-default"><div id="__next"><div class="font-montserrat mb-80 box-border w-full bg-default"><main class="mx-auto max-w-7xl px-20 text-center md:px-96"><section class="flex justify-end py-32"><a class="max-w-[415px]" href="/"><img alt="NYM Federal Credit Union together with Zelle®" loading="lazy" width="415" height="100" decoding="async" data-nimg="1" class="h-auto w-full" style="color:transparent" src="/_next/static/media/zelle-square-logo.9b90c2f1.png"/></a></section><section><div class="relative"><img alt="Zelle Hero Image" loading="lazy" width="1200" height="800" decoding="async" data-nimg="1" class="h-auto w-full" style="color:transparent" src="/_next/static/media/zelle-bg.14181e9e.png"/><div class="absolute left-1/2 top-full w-4/5 -translate-x-1/2 -translate-y-1/2 transform border-4 bg-default py-8 leading-relaxed shadow-[12px_12px_0_0_#000] sm:py-32 md:py-48"><h1 class="text-black text-2xl font-bold sm:text-3xl md:text-4xl lg:text-6xl">Send and receive<br/>money with Zelle<sup class="align-super text-base">®</sup></h1></div></div></section><section class="mt-96 text-fg-default sm:mt-192 md:px-64"><div class="sm:px-10 mx-auto max-w-6xl px-4"><button type="button" class="mb-40 bg-inverse px-20 py-8 text-xl font-bold text-fg-on-primary sm:mb-96 sm:py-12 sm:text-3xl md:px-40" data-rac=""><a href="https://nymfcu-dn.financial-net.com/idp/2A91B3F8/signin?returnUrl=%2Fidp%2F2A91B3F8%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dconsumer-banking-ui%26redirect_uri%3Dhttps%253A%252F%252Fnymfcu-dn.financial-net.com%252Fweb%252F%26response_type%3Dcode%2520id_token%26scope%3Dopenid%2520profile%2520api%26state%3DOpenIdConnect.AuthenticationProperties%253DiRUiSXD3NG1DpQ7yLkGczFSmIjetysU6T4bCjBy0n2mLtIcW6Sa8Wk7GbsYvrkfltiOPs9cxI6L-TNykHqu6KW5aiYuaTMekenl9vfQEJxREuFM8B5d-CqcrMT87NUZ1PqkdZwuUJX9qCiHXUdIQasnEwb4HUztYuOXyXWxKG5eEc9cqk3Ek2ldlUY99_ayNzYu00qra3z7tp3UCeFZRKyCbHOOGB44eFNlS1_Zyyy8ODqIG%26response_mode%3Dform_post%26nonce%3D638863770263720285.ODVjMDIzMGUtNjkwNy00Y2Y1LWExNjgtODUxMTVjMDUyZTc3NGZjZTJmNGQtZmYzYi00YmRmLThkMjMtMTQ4YmU3ZDk2NmZi%26x-client-SKU%3DID_NET461%26x-client-ver%3D5.3.0.0" target="_blank" rel="noopener noreferrer" class="">Log in and enroll</a></button><div class="mb-8 leading-relaxed text-fg-default sm:text-start sm:text-2xl"><p class="mb-4">We have partnered with Zelle<sup>®</sup> to bring you a<!-- --> <strong>fast and easy way to send and receive money</strong> with friends, family and people you know. With Zelle<sup>®</sup>, you can<!-- --> <strong>send money directly from your account to enrolled recipients in minutes</strong>, all from the convenience of online banking or our mobile app.</p><br/><p>Using your email address or U.S. mobile number, log in to your online banking account or mobile banking app and enroll in Bill Pay. Once your account is verified, return to Bill Pay and select the &quot;Send Money With Zelle<sup>®</sup>&quot; tab.</p></div></div></section><hr class="my-80 border"/><div class="mb-8 text-fg-default md:px-64"><h2 class="mb-40 text-center text-xl font-bold sm:text-3xl">Easily start today using just your email address or U.S. mobile number:</h2><div class="space-y-20 px-48 sm:px-0"><div class="flex w-full items-center sm:gap-4"><div class="mr-20 flex h-32 w-32 flex-shrink-0 items-center justify-center bg-inverse font-bold text-fg-on-primary sm:mr-40">1</div><div class="text-start font-bold sm:text-2xl"><p>Enroll or log in to Bill Pay</p></div></div><div class="flex w-full items-center sm:gap-4"><div class="mr-20 flex h-32 w-32 flex-shrink-0 items-center justify-center bg-inverse font-bold text-fg-on-primary sm:mr-40">2</div><div class="text-start font-bold sm:text-2xl"><p>Select &quot;Send Money With Zelle<sup>®</sup>&quot;</p></div></div><div class="flex w-full items-center sm:gap-4"><div class="mr-20 flex h-32 w-32 flex-shrink-0 items-center justify-center bg-inverse font-bold text-fg-on-primary sm:mr-40">3</div><div class="text-start font-bold sm:text-2xl"><p>Accept Terms and Conditions</p></div></div><div class="flex w-full items-center sm:gap-4"><div class="mr-20 flex h-32 w-32 flex-shrink-0 items-center justify-center bg-inverse font-bold text-fg-on-primary sm:mr-40">4</div><div class="text-start font-bold sm:text-2xl"><p>Select your U.S. mobile number or email address and deposit account</p></div></div></div><p class="mt-64 block text-center text-xl font-bold sm:text-2xl">That&#x27;s it! You&#x27;re ready to start sending and receiving money with Zelle<sup>®</sup>.</p></div><hr class="my-80 border"/><div class="mb-8 text-center"><h3 class="mb-32 text-2xl font-bold sm:text-3xl">Don&#x27;t have our mobile app?<!-- --> <span class="font-normal">Download it for free:</span></h3><div class="flex flex-col items-center justify-center gap-x-24 gap-y-12 sm:flex-row"><a href="https://apps.apple.com/us/app/nym-fcu/id6742753185" class="inline-block transition-opacity hover:opacity-90" aria-label="Download on the App Store" target="_blank"><div class="flex min-w-[220px] items-center justify-center gap-x-12 rounded-medium bg-[#232222] py-8 text-fg-on-primary"><div class="text-2xl"><img alt="Apple Store" loading="lazy" width="39" height="39" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/apple-logo.2ba7f1bb.svg"/>
1</div><div class="text-left"><p class="mb-[-3px] text-sm">Download on the</p><p class="text-2xl font-medium">App Store</p></div></div></a><a href="https://play.google.com/store/apps/details?id=com.nymfcu.mobile&amp;pli=1" class="inline-block transition-opacity hover:opacity-90" aria-label="Get it on Google Play" target="_blank"><div class="flex min-w-[220px] items-center justify-center gap-x-12 rounded-medium bg-[#232222] py-8 text-fg-on-primary"><div class="text-2xl"><img alt="Google Play" loading="lazy" width="39" height="39" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/google-play.b3b3dc33.svg"/></div><div class="text-left"><p class="mb-[-3px] text-sm">Get it on</p><p class="text-2xl font-medium">Google Play</p></div></div></a></div></div><hr class="my-80 border"/><div class="mb-8"><h3 class="text-gray-800 mb-64 text-center text-2xl font-bold sm:text-3xl">Follow these simple tips to ensure your money is sent safely:</h3><div class="gap-6 grid gap-x-32 gap-y-24 px-32 sm:px-0 sm:text-2xl md:grid-cols-3"><div class="border-gray-300 border-2 p-40 text-center"><h4 class="text-gray-800 mb-8 text-2xl font-bold tracking-wider sm:text-3xl">Know</h4><p class="text-gray-700 font-bold leading-relaxed tracking-wider">Only use Zelle<sup>®</sup> to send money to friends, family and other people you trust.</p></div><div class="border-gray-300 border-2 p-40 text-center"><h4 class="text-gray-800 mb-8 text-2xl font-bold tracking-wider sm:text-3xl">Verify</h4><p class="text-gray-700 font-bold leading-relaxed tracking-wider">Make sure your recipient&#x27;s name, U.S. mobile phone number and email address are correct before sending money.</p></div><div class="border-gray-300 border-2 p-40 text-center"><h4 class="text-gray-800 mb-8 text-2xl font-bold tracking-wider sm:text-3xl">Be Aware</h4><p class="text-gray-700 font-bold leading-relaxed tracking-wider">If a payment situation feels off, it probably is. Trust your gut and investigate.</p></div></div></div><hr class="my-80 border"/><div class="flex w-full flex-col items-center justify-center"><h3 class="text-gray-800 mb-40 text-2xl font-bold sm:text-3xl">Watch the video to learn more about Zelle<sup>®</sup>!</h3><a href="https://www.learnaboutmoneymovement.com/videos/Zelle_Animation.mp4"><img alt="Zelle Video Thumbnail" width="1027" height="578" decoding="async" data-nimg="1" class="rounded-lg mb-8 w-full max-w-5xl border-[3px] border-[#000000] shadow-[10px_10px_0_0_rgba(0,0,0,1)]" style="color:transparent" src="/_next/static/media/VideoThumb_Zelle.99a3f83f.png"/></a></div><hr class="my-80 border"/><div><h1 class="text-gray-900 mb-24 text-center text-2xl font-bold sm:text-3xl">Frequently Asked Questions</h1><div class="space-y-0"><div><hr class="border-t-2"/><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>How do I use Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p class="mb-16">You can send, request or receive money with Zelle<sup class="text-xs">®</sup>.</p><ul class="ml-20 list-disc space-y-16"><li>To start using Zelle<sup class="text-xs">®</sup> at NYM Federal Credit Union, you must be enrolled in Bill Pay. If you are not already enrolled in Bill Pay, you can enroll by logging in to Online Banking or our mobile banking app. Locate the Tab Name tab and follow the instructions to complete the Bill Pay enrollment steps. Once enrolled in Bill Pay, you can access &quot;Send Money With Zelle<sup class="text-xs">®</sup>&quot; tab in Bill Pay to complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle<sup class="text-xs">®</sup>.</li><li>To send money using Zelle<sup class="text-xs">®</sup>, simply add a trusted recipient&#x27;s email address or U.S. mobile phone number, enter the amount you&#x27;d like to send and an optional note, review, then hit &quot;Send.&quot; In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle®.</li><li>To request money using Zelle<sup class="text-xs">®</sup>, choose &quot;Request,&quot; select the individual from whom you&#x27;d like to request money, enter the amount you&#x27;d like to request, include an optional note, review and hit &quot;Request.&quot; If the person you are requesting money from is not yet enrolled with Zelle<sup class="text-xs">®</sup>, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.</li><li>To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle<sup class="text-xs">®</sup>. If you have already enrolled with Zelle<sup class="text-xs">®</sup>, you do not need to take any further action. The money will be sent directly into your account, typically within minutes.</li><li>If someone sent you money with Zelle<sup class="text-xs">®</sup> and you have not yet enrolled with Zelle<sup class="text-xs">®</sup>, follow these steps: Click on the link provided in the payment notification you received via email or text message. Select NYM Federal Credit Union. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle<sup class="text-xs">®</sup> using that email address or U.S. mobile number to ensure you receive your money.</li></ul></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>How do I receive money that someone sent me with Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>If you have already enrolled with Zelle<sup class="text-xs">®</sup>, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.</p><br/><p>If you have not yet enrolled with Zelle<sup class="text-xs">®</sup>, follow these steps:</p><br/><ul class="ml-20 list-disc space-y-16"><li>Click on the link provided in the payment notification you received via email or text message.</li><li>Select NYM Federal Credit Union.</li><li>Follow the instructions provided on the page to enroll and receive your payment.<br/><p class="italic">Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle<sup class="text-xs">®</sup> using that email address or U.S. mobile number to ensure you receive your money.</p></li></ul><br/></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Is my information secure?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>Keeping your money and information safe is a top priority for NYM Federal Credit Union. When you use Zelle<sup class="text-xs">®</sup> within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Who can I send money to with Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>Zelle<sup class="text-xs">®</sup> is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1</p><br/><p>Since money is sent directly from your bank account to another person&#x27;
1s bank account within minutes, 1 Zelle<sup class="text-xs">®</sup> should only be used to send money to friends, family and others you trust.</p><br/><p>If you don&#x27;t know the person or aren&#x27;t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle<sup class="text-xs">®</sup>. These transactions are potentially high risk (just like sending cash to a person you don&#x27;t know is high risk).</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>What if I want to send money to someone whose bank or credit union doesn&#x27;t offer Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>As of March 31, 2025, all users must be enrolled through one of the more than 2,200 banks and credit unions that offer Zelle<sup class="text-xs">®</sup> in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle<sup class="text-xs">®</sup> at<!-- --> <a href="Zellepay.com" target="_blank" class="text-fg-primary underline">Zellepay.com</a>. <!-- -->If their bank or credit union is not listed, we recommend you use another payment method at this time.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Can I use Zelle<sup class="text-xs">®</sup> internationally?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>In order to use Zelle<sup class="text-xs">®</sup>, the sender and recipient&#x27;s bank or credit union accounts must be based in the U.S.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Can I reverse or cancel a payment?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>No, Zelle<sup class="text-xs">®</sup> payments cannot be reversed.</p><br/><p>You can only cancel a payment if the person you sent money to hasn&#x27;t yet enrolled with Zelle<sup class="text-xs">®</sup>. To check whether the payment is still pending because the recipient hasn&#x27;t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select &quot;Cancel This Payment.&quot; If you do not see this option available, please contact our support team at 718-780-3618 for assistance with canceling the pending payment.</p><br/><p>If the person you sent money to has already enrolled with Zelle<sup class="text-xs">®</sup> through their bank or credit union&#x27;
1s mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it&#x27;s important to only send money to people you know and trust, and always ensure you&#x27;ve used the correct email address or U.S. mobile number when sending money.</p><br/><p>If you sent money to the wrong person, please immediately call our support team at 718-780-3618 to determine what options are available.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>What are scheduled and recurring payments?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>We offer you the flexibility to schedule payments to be sent at a later date if you like, or even set up recurring payments for things like regularly sending money to your college student.</p><br/><p>Scheduled or recurring payments sent directly to your recipient&#x27;s account number (instead of an email address or mobile number) are made available by NYM Federal Credit Union but are a separate service from Zelle® and can take one to three business days to process. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Are there any fees to send money using Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>No, NYM Federal Credit Union does not charge any fees to use Zelle®. Your mobile carrier&#x27;s messaging and data rates may apply.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Are there any limits for sending and receiving money with Zelle<sup class="text-xs">®</sup>?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine NYM Federal Credit Union send limits, call our service at 718-780-3618.</p><br/><p>There are no limits to the amount of money you can receive with Zelle<sup class="text-xs">®</sup>. However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>How do I use a Zelle<sup class="text-xs">®</sup> QR code?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>The Zelle<sup class="text-xs">®</sup> QR code feature is currently not available at NYM Federal Credit Union. The ability to use Zelle<sup class="text-xs">®</sup> QR code will be available soon.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>I believe I have been a victim of a scam. Whom should I contact?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>Please contact our support team at 718-780-3618. Qualifying imposter scams may be eligible for reimbursement.</p></div></div></div><hr class="border-t-2"/></div><div><div class="py-8 sm:px-24"><button class="rounded-sm flex w-full items-center justify-between text-left focus:outline-none" aria-expanded="false"><h2 class="text-gray-900 py-40 text-xl font-bold"><p>Does NYM Federal Credit Union or Zelle<sup class="text-xs">®</sup> <!-- -->offer purchase protection?</p></h2><div class="flex-shrink-0"><div style="transform:none"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></div></div></button><div class="overflow-hidden" style="height:0px;opacity:0"><div class="mb-20 text-start text-lg leading-relaxed tracking-wide text-[#858484] sm:max-w-[90%]"><p>Neither NYM Federal Credit Union nor Zelle<sup>®</sup> offers purchase protection for payments made with Zelle<sup>®</sup> – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you&#x27;ve used the correct email address or U.S. mobile number when sending money.</p></div></div></div><hr class="border-t-2"/></div></div></div><div class="mt-64"><button type="button" class="mb-40 bg-inverse px-20 py-8 text-xl font-bold text-fg-on-primary sm:mb-96 sm:py-12 sm:text-3xl md:px-40" data-rac=""><a href="https://nymfcu-dn.financial-net.com/idp/2A91B3F8/signin?returnUrl=%2Fidp%2F2A91B3F8%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dconsumer-banking-ui%26redirect_uri%3Dhttps%253A%252F%252Fnymfcu-dn.financial-net.com%252Fweb%252F%26response_type%3Dcode%2520id_token%26scope%3Dopenid%2520profile%2520api%26state%3DOpenIdConnect.AuthenticationProperties%253DiRUiSXD3NG1DpQ7yLkGczFSmIjetysU6T4bCjBy0n2mLtIcW6Sa8Wk7GbsYvrkfltiOPs9cxI6L-TNykHqu6KW5aiYuaTMekenl9vfQEJxREuFM8B5d-CqcrMT87NUZ1PqkdZwuUJX9qCiHXUdIQasnEwb4HUztYuOXyXWxKG5eEc9cqk3Ek2ldlUY99_ayNzYu00qra3z7tp3UCeFZRKyCbHOOGB44eFNlS1_Zyyy8ODqIG%26response_mode%3Dform_post%26nonce%3D638863770263720285.ODVjMDIzMGUtNjkwNy00Y2Y1LWExNjgtODUxMTVjMDUyZTc3NGZjZTJmNGQtZmYzYi00YmRmLThkMjMtMTQ4YmU3ZDk2NmZi%26x-client-SKU%3DID_NET461%26x-client-ver%3D5.3.0.0" target="_blank" rel="noopener noreferrer" class="">Log in and enroll</a></button></div><section class="pb-20"><div class="text-left !text-xs text-[#262626] sm:text-base"><p><sup>1 </sup>To send or receive money with Zelle<sup class="align-super text-xs">®</sup>, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.</p><br/><p>Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.</p><br/><p>Copyright © 2025 NYM Federal Credit Union. All rights reserved. Zelle® and the ZelleDoes NYM Federal Credit Union or Zelle<sup class="text-xs">®</sup> offer purchase protection? related marks are wholly owned by Early Warning Services, LLC and are used herein under license.</p><br/><p>NYM Federal Credit Union<br/>501 6th Street<br/>Brooklyn, NY 11215<br/>718-780-3618</p><div class="mt-16 flex gap-x-20"><img alt="Member NCUA" loading="lazy" width="100" height="50" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/NCUA-LPlogo.7ad9ff5c.png"/><img alt="Equal Housing Lender" loading="lazy" width="50" height="25" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/EQL-LPlogo.0c5d5151.png"/></div></div></section></main></div></div>
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