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Transactions between enrolled users typically occur in minutes."]}),(0,n.jsx)("br",{}),(0,n.jsx)("p",{children:"Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc."}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["Copyright \xa9 2025 NYM Federal Credit Union. All rights reserved. Zelle\xae and the ZelleDoes NYM Federal Credit Union or Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," offer purchase protection? related marks are wholly owned by Early Warning Services, LLC and are used herein under license."]}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["NYM Federal Credit Union",(0,n.jsx)("br",{}),"501 6th Street",(0,n.jsx)("br",{}),"Brooklyn, NY 11215",(0,n.jsx)("br",{}),"718-780-3618"]}),(0,n.jsxs)("div",{className:"mt-16 flex gap-x-20",children:[(0,n.jsx)(r(),{src:p,alt:"Member NCUA",width:100,height:50}),(0,n.jsx)(r(),{src:u,alt:"Equal Housing Lender",width:50,height:25})]})]}),b=[(0,n.jsx)("p",{children:"Enroll or log in to Bill Pay"},"step1"),(0,n.jsxs)("p",{children:['Select "Send Money With Zelle',(0,n.jsx)("sup",{children:"\xae"}),'"']},"step2"),(0,n.jsx)("p",{children:"Accept Terms and Conditions"},"step3"),(0,n.jsx)("p",{children:"Select your U.S. mobile number or email address and deposit account"},"step4")],j=()=>(0,n.jsxs)(n.Fragment,{children:[(0,n.jsx)("h2",{className:"mb-40 text-center text-xl font-bold sm:text-3xl",children:"Easily start today using just your email address or U.S. mobile number:"}),(0,n.jsx)("div",{className:"space-y-20 px-48 sm:px-0",children:b.map((e,s)=>(0,n.jsxs)("div",{className:"flex w-full items-center sm:gap-4",children:[(0,n.jsx)("div",{className:"mr-20 flex h-32 w-32 flex-shrink-0 items-center justify-center bg-inverse font-bold text-fg-on-primary sm:mr-40",children:s+1}),(0,n.jsx)("div",{className:"text-start font-bold sm:text-2xl",children:e})]},s))}),(0,n.jsxs)("p",{className:"mt-64 block text-center text-xl font-bold sm:text-2xl",children:["That's it! You're ready to start sending and receiving money with Zelle",(0,n.jsx)("sup",{children:"\xae"}),"."]})]});var A=t(9830),g=t(7963);let f=(0,g.A)("Minus",[["path",{d:"M5 12h14",key:"1ays0h"}]]),w=(0,g.A)("Plus",[["path",{d:"M5 12h14",key:"1ays0h"}],["path",{d:"M12 5v14",key:"s699le"}]]),N=[{id:1,question:(0,n.jsxs)("p",{children:["How do I use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"?"]}),answer:(0,n.jsxs)(n.Fragment,{children:[(0,n.jsxs)("p",{className:"mb-16",children:["You can send, request or receive money with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"."]}),(0,n.jsxs)("ul",{className:"ml-20 list-disc space-y-16",children:[(0,n.jsxs)("li",{children:["To start using Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),' at NYM Federal Credit Union, you must be enrolled in Bill Pay. If you are not already enrolled in Bill Pay, you can enroll by logging in to Online Banking or our mobile banking app. Locate the Tab Name tab and follow the instructions to complete the Bill Pay enrollment steps. Once enrolled in Bill Pay, you can access "Send Money With Zelle',(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),'" tab in Bill Pay to complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle',(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"."]}),(0,n.jsxs)("li",{children:["To send money using Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),", simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit \"Send.\" In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle\xae."]}),(0,n.jsxs)("li",{children:["To request money using Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),', choose "Request," select the individual from whom you\'d like to request money, enter the amount you\'d like to request, include an optional note, review and hit "Request." If the person you are requesting money from is not yet enrolled with Zelle',(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),", you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number."]}),(0,n.jsxs)("li",{children:["To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),". If you have already enrolled with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),", you do not need to take any further action. The money will be sent directly into your account, typically within minutes."]}),(0,n.jsxs)("li",{children:["If someone sent you money with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," and you have not yet enrolled with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),", follow these steps: Click on the link provided in the payment notification you received via email or text message. Select NYM Federal Credit Union. Follow the instructions provided on the page to enroll and receive your payment. 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When you use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe."]})},{id:4,question:(0,n.jsxs)("p",{children:["Who can I send money to with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"?"]}),answer:(0,n.jsxs)(n.Fragment,{children:[(0,n.jsxs)("p",{children:["Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1"]}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["Since money is sent directly from your bank account to another person's bank account within minutes, 1 Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," should only be used to send money to friends, family and others you trust."]}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),". These transactions are potentially high risk (just like sending c
1ash to a person you don't know is high risk)."]})]})},{id:5,question:(0,n.jsxs)("p",{children:["What if I want to send money to someone whose bank or credit union doesn't offer Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"?"]}),answer:(0,n.jsxs)("p",{children:["As of March 31, 2025, all users must be enrolled through one of the more than 2,200 banks and credit unions that offer Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," at"," ",(0,n.jsx)("a",{href:"Zellepay.com",target:"_blank",className:"text-fg-primary underline",children:"Zellepay.com"}),". ","If their bank or credit union is not listed, we recommend you use another payment method at this time."]})},{id:6,question:(0,n.jsxs)("p",{children:["Can I use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," internationally?"]}),answer:(0,n.jsxs)("p",{children:["In order to use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),", the sender and recipient's bank or credit union accounts must be based in the U.S."]})},{id:7,question:(0,n.jsx)("p",{children:"Can I reverse or cancel a payment?"}),answer:(0,n.jsxs)(n.Fragment,{children:[(0,n.jsxs)("p",{children:["No, Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," payments cannot be reversed."]}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),'. To check whether the payment is still pending because the recipient hasn\'t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment." If you do not see this option available, please contact our support team at 718-780-3618 for assistance with canceling the pending payment.']}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["If the person you sent money to has already enrolled with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," through their bank or credit union's mobile app or online banking, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust, and always ensure you've used the correct email address or U.S. mobile number when sending money."]}),(0,n.jsx)("br",{}),(0,n.jsx)("p",{children:"If you sent money to the wrong person, please immediately call our support team at 718-780-3618 to determine what options are available."})]})},{id:8,question:(0,n.jsx)("p",{children:"What are scheduled and recurring payments?"}),answer:(0,n.jsxs)(n.Fragment,{children:[(0,n.jsx)("p",{children:"We offer you the flexibility to schedule payments to be sent at a later date if you like, or even set up recurring payments for things like regularly sending money to your college student."}),(0,n.jsx)("br",{}),(0,n.jsx)("p",{children:"Scheduled or recurring payments sent directly to your recipient's account number (instead of an email address or mobile number) are made available by NYM Federal Credit Union but are a separate service from Zelle\xae and can take one to three business days to process. You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account."})]})},{id:9,question:(0,n.jsxs)("p",{children:["Are there any fees to send money using Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"?"]}),answer:(0,n.jsx)("p",{children:"No, NYM Federal Credit Union does not charge any fees to use Zelle\xae. Your mobile carrier's messaging and data rates may apply."})},{id:10,question:(0,n.jsxs)("p",{children:["Are there any limits for sending and receiving money with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),"?"]}),answer:(0,n.jsxs)(n.Fragment,{children:[(0,n.jsx)("p",{children:"The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine NYM Federal Credit Union send limits, call our service at 718-780-3618."}),(0,n.jsx)("br",{}),(0,n.jsxs)("p",{children:["There are no limits to the amount of money you can receive with Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"}),". However, remember that the person sending you money will most likely have limits set by their own financial institution on the amount of money they can send you."]})]})},{id:11,question:(0,n.jsxs)("p",{children:["How do I use a Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," QR code?"]}),answer:(0,n.jsxs)("p",{children:["The Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," QR code feature is currently not available at NYM Federal Credit Union. The ability to use Zelle",(0,n.jsx)("sup",{className:"text-xs",children:"\xae"})," QR code will be available soon."]})},{id:12,question:(0,n.jsx)("p",{children:"I believe I have been a victim of a scam. Whom should I contact?"}),answer:(0,n.jsx)("p",{children:"Please contact our support team at 718-780-3618. Qualifying imposter scams may be eligible for reimbursement."})}
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