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1<meta name="next-size-adjust" content=""/><meta name="theme-color" media="(prefers-color-scheme: dark)" content="#000000"/><title>Help &amp; Support | DateIQ</title><meta name="description" content="Setup walkthroughs, feature documentation, privacy details, billing answers, and troubleshooting for the DateIQ Chrome extension."/><meta name="application-name" content="DateIQ"/><meta name="robots" content="index, follow"/><meta name="googlebot" content="index, follow, max-image-preview:large"/><link rel="canonical" href="https://dateiq.ai/help"/><meta property="og:title" content="DateIQ Help &amp; Support"/><meta property="og:description" content="Setup walkthroughs, feature documentation, privacy details, and troubleshooting for DateIQ."/><meta property="og:url" content="https://dateiq.ai/help"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="DateIQ Help"/><meta name="twitter:description" content="Setup, features, privacy, and troubleshooting."/><link rel="icon" href="/favicon.svg" type="image/svg+xml"/>
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1<div class="container mx-auto max-w-7xl"><header class="mb-12 sm:mb-16"><div class="inline-flex items-center gap-2 text-xs uppercase tracking-wider text-gray-400 mb-4"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-life-buoy w-3.5 h-3.5"><circle cx="12" cy="12" r="10"></circle><path d="m4.93 4.93 4.24 4.24"></path><path d="m14.83 9.17 4.24-4.24"></path><path d="m14.83 14.83 4.24 4.24"></path><path d="m9.17 14.83-4.24 4.24"></path><circle cx="12" cy="12" r="4"></circle></svg>Support</div><h1 class="text-4xl sm:text-5xl lg:text-6xl font-bold tracking-tight">Help</h1><p class="mt-4 text-lg text-gray-400 max-w-2xl">How DateIQ works. Setup, features, privacy, and troubleshooting.</p><div class="mt-8"><div class="relative w-full max-w-2xl"><form role="search"><div class="flex w-full items-center gap-2 rounded-2xl border border-white/10 bg-card/60 px-4 py-3 shadow-xl transition-colors focus-within:border-white/30"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-search h-4 w-4 shrink-0 text-gray-400" aria-hidden="true"><circle cx="11" cy="11" r="8"></circle><path d="m21 21-4.3-4.3"></path></svg><input type="search" placeholder="Search university, help, and blog…" aria-label="Search" aria-autocomplete="list" aria-expanded="false" class="w-full bg-transparent text-base text-foreground placeholder:text-muted-foreground focus:outline-none" value=""/></div></form></div></div></header><section class="mb-12"><ul class="grid gap-4 sm:grid-cols-2 lg:grid-cols-3"><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/how-the-coach-works"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">How the AI Coach Works</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">What DateIQ&#x27;s coach does, when to use it, and how to get useful answers out of it.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/getting-started"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Getting Started</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Install DateIQ, sync your matches, train the wingman, score your profile, and start working through Next Actions.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/voice-sliders-explained"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Voice Sliders Explained</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Vibe, Humor, Edge, Formality. What each one does and when to adjust it.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/sidebar-overview"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Sidebar Overview: The Four Tabs</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Wingman, People, Brain, Settings. What each tab is for and where to look for what.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/syncing-matches"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Syncing Matches from Tinder</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">How DateIQ pulls your matches into the local database, what gets captured, and how to refresh.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/training-the-wingman"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Training the Wingman</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Teach DateIQ your taste by rating matches or by writing preferences directly. Then score every match against it.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/score-my-profile"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Score My Profile</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Run your own photos and bio through a vision model and get concrete suggestions for what to keep, swap, or drop.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/next-actions"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Next Actions</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">The Wingman tab tells you who to message next and what to say. Here&#x27;s how to work the stack.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/ai-reply"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">AI Reply: Drafting Messages in Your Voice</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Five contextual drafts per match, in your voice, grounded in her bio and photos. How to use it and when to skip it.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/data-and-privacy"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Data &amp; Privacy</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">What DateIQ stores, what it doesn&#x27;t, and how to delete your data.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/match-metrics-explained"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">Match Metrics Explained</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">Affinity, Priority, Temperature, Tension, Stage, Closing Readiness. What each metric means and when to filter by it.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li><li><a class="group relative flex h-full flex-col overflow-hidden rounded-2xl border border-white/10 bg-card shadow-xl transition-all duration-300 hover:-translate-y-1 hover:border-white/20 hover:shadow-2xl" href="/help/credits"><div class="absolute inset-x-0 top-0 h-px opacity-30 transition-opacity duration-300 group-hover:opacity-100" style="background:var(--gradient-brand)"></div><div class="flex flex-1 flex-col p-6"><h3 class="mb-2 text-lg font-semibold leading-snug text-white">AI Credits</h3><p class="mb-5 text-sm text-gray-400 line-clamp-3">What credits are, what each action costs, and how plans and packs add up.</p><div class="mt-auto flex items-center justify-end"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-right w-4 h-4 text-gray-500 transition-all duration-300 group-hover:translate-x-0.5 group-hover:text-white"><path d="M5 12h14"></path><path d="m12 5 7 7-7 7"></path></svg></div></div></a></li></ul></section></div></main><!--$--><!--/$--></main><footer class="site-footer relative z-10"><div class="container"><div class="footer-grid"><div class="footer-col"><div class="logo" style="margin-bottom:12px">Date<span>IQ</span></div><p class="footer-tagline">The AI texting coach for Tinder. Framework-tagged replies, affinity-driven auto-swipe, and the insights Tinder hides.</p></div><div class="footer-col"><h4>Features</h4><ul><li>
1<a href="/coach">Coach (AI Chat)</a></li><li><a href="/framework-replies">Framework-Tagged Replies</a></li><li><a href="/next-steps">Next-Step Suggestions</a></li><li><a href="/auto-swipe">Affinity-Driven Auto-Swipe</a></li><li><a href="/profile-score">Score My Profile</a></li><li><a href="/hidden-insights">Hidden Insights</a></li></ul></div><div class="footer-col"><h4>Resources</h4><ul><li><a href="/university">Dating University</a></li><li><a href="/blog">Blog</a></li><li><a href="/help">Help</a></li><li><a href="/contact">Contact Us</a></li></ul></div><div class="footer-col"><h4>Legal</h4><ul><li><a href="/legal/terms-and-conditions">Terms &amp; Conditions</a></li><li><a href="/legal/privacy-policy">Privacy Policy</a></li><li><a href="/legal/cookie-policy">Cookie Policy</a></li><li><a href="/legal/refund-policy">Refund Policy</a></li></ul></div></div><div class="footer-bottom"><p>© <!-- -->2026<!-- --> IQ Comp Holdings LLC. All rights reserved.</p><p class="footer-company">DateIQ is a product of IQ Comp Holdings LLC · 30 N Gould St, Ste R, Sheridan, WY 82801</p><p class="footer-disclaimer">DateIQ is an independent product and is not affiliated with or endorsed by Tinder or Match Group. All data captured by the extension stays on your device unless you use the optional AI features. Use responsibly.</p></div></div></footer>
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