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26    <h1 id="terms-and-conditions-of-use">TERMS AND CONDITIONS OF USE</h1>
27    <ol>
28        <li>
29            <p>About the Application</p>
30            <ol>
31                <li>
32                    <p>Welcome to Prosa (the &#39;Application&#39;). The Application courses (the &#39;Services&#39;).
33                    </p>
34                </li>
35                <li>
36                    <p>The Application is operated by Prosa Learning Pty Ltd (ACN 655 497 224). Access to and use of the
37                        Application, or any of its associated Products or Services, is provided by Prosa Learning.
38                        Please read these terms and conditions (the &#39;Terms&#39;) carefully. By using, browsing
39                        and/or reading the Application, this signifies that you have read, understood and agree to be
40                        bound by the Terms. If you do not agree with the Terms, you must cease usage of the Application,
41                        or any of its Services, immediately.</p>
42                </li>
43                <li>
44                    <p>Prosa Learning reserves the right to review and change any of the Terms by updating this page at
45                        its sole discretion. When Prosa Learning updates the Terms, it will use reasonable endeavours to
46                        provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect
47                        from the date of their publication. Before you continue, we recommend you keep a copy of the
48                        Terms for your records.</p>
49                </li>
50            </ol>
51        </li>
52        <li>
53            <p>Acceptance of the Terms</p>
54            <p>You accept the Terms by using or browsing the Application. You may also accept the Terms by clicking to
55                accept or agree to the Terms where this option is made available to you by Prosa Learning in the user
56                interface.</p>
57        </li>
58        <li>
59            <p>Subscription to use the Services</p>
60            <ol>
61                <li>
62                    <p>In order to access the Services, you must first purchase a subscription through the Application
63                        (the &#39;Subscription&#39;) and pay the applicable fee for the selected Subscription (the
64                        &#39;Subscription Fee&#39;).</p>
65                </li>
66                <li>
67                    <p>In purchasing the Subscription, you acknowledge and agree that it is your responsibility to
68                        ensure that the Subscription you elect to purchase is suitable for your use.</p>
69                </li>
70                <li>
71                    <p>Once you have purchased the Subscription, you will then be required to register for an account
72                        through the Application before you can access the Services (the &#39;Account&#39;).</p>
73                </li>
74                <li>
75                    <p>As part of the registration process, or as part of your continued use of the Services, you may be
76                        required to provide personal information about yourself (such as identification or contact
77                        details), including:</p>
78                    <ol>
79                        <li>
80                            <p>Email address</p>
81                        </li>
82                        <li>
83                            <p>Telephone number</p>
84                        </li>
85                        <li>
86                            <p>Name</p>
87                        </li>
88                    </ol>
89                </li>
90                <li>
91                    <p>You warrant that any information you give to Prosa Learning in the course of completing the
92                        registration process will always be accurate, correct and up to date.</p>
93                </li>
94                <li>
95                    <p>Once you have completed the registration process, you will be a registered member of the
96                        Application (&#39;Member&#39;) and agree to be bound by the Terms. As a Member you will be
97                        granted immediate access to the Services from the time you have completed the registration
98                        process until the subscription period expires (the &#39;Subscription Period&#39;).</p>
99                </li>
100                <li>
101                    <p>You may not use the Services and may not accept the Terms if:</p>
102                    <ol>
103                        <li>
104                            <p>you are not of legal age to form a binding contract with Prosa Learning; or</p>
105                        </li>
106                        <li>
107                            <p>you are a person barred from receiving the Services under the laws of Australia or other
108                                countries including the country in which you are resident or from which you use the
109                                Services.</p>
110                        </li>
111                    </ol>
112                </li>
113            </ol>
114        </li>
115        <li>
116            <p>Your obligations as a Member</p>
117            <ol>
118                <li>
119                    <p>As a Member, you agree to comply with the following:</p>
120                    <ol>
121                        <li>
122                            <p>the Terms; and</p>
123                        </li>
124                        <li>
125                            <p>any applicable law, regulation or generally accepted practices or guidelines in the
126                                relevant jurisdictions;</p>
127                        </li>
128                    </ol>
129                </li>
130                <li>
131                    <p>you will use the Services only for purposes that are permitted by:</p>
132                </li>
133                <li>
134                    <p>you have the sole responsibility for protecting the confidentiality of your password and/
134or email
135                        address. Use of your password by any other person may result in the immediate cancellation of
136                        the Services;</p>
137                </li>
138                <li>
139                    <p>any use of your registration information by any other person, or third parties, is strictly
140                        prohibited. You agree to immediately notify Prosa Learning of any unauthorised use of your
141                        password or email address or any breach of security of which you have become aware;</p>
142                </li>
143                <li>
144                    <p>access and use of the Application is limited, non-transferable and allows for the sole use of the
145                        Application by you for the purposes of Prosa Learning providing the Services;</p>
146                </li>
147                <li>
148                    <p>you will not use the Services or the Application in connection with any commercial endeavours
149                        except those that are specifically endorsed or approved by the management of Prosa Learning;</p>
150                </li>
151                <li>
152                    <p>you will not use the Services or Application for any illegal and/or unauthorised use which
153                        includes collecting email addresses of Members by electronic or other means for the purpose of
154                        sending unsolicited email or unauthorised framing of or linking to the Application;</p>
155                </li>
156                <li>
157                    <p>you agree that commercial advertisements, affiliate links, and other forms of solicitation may be
158                        removed from the Application without notice and may result in termination of the Services.
159                        Appropriate legal action will be taken by Prosa Learning for any illegal or unauthorised use of
160                        the Application; and</p>
161                </li>
162                <li>
163                    <p>you acknowledge and agree that any automated use of the Application or its Services is
164                        prohibited.</p>
165                </li>
166            </ol>
167        </li>
168        <li>
169            <p>Payment</p>
170            <ol>
171                <li>
172                    <p>Where the option is given to you, you may make payment of the Subscription Fee by way of:</p>
173                    <ol>
174                        <li>Credit Card Payment (&#39;Credit Card&#39;)</li>
175                    </ol>
176                </li>
177                <li>
178                    <p>All payments made in the course of your use of the Services are made using Apple Pay, Google Pay
179                        and/or Stripe. In using the Application, the Services or when making any payment in relation to
180                        your use of the Services, you warrant that you have read, understood and agree to be bound by
181                        the Apple Pay, Google Pay and/or Stripe terms and conditions which are available on their
182                        Application.</p>
183                </li>
184                <li>
185                    <p>You acknowledge and agree that where a request for the payment of the Subscription Fee is
186                        returned or denied, for whatever reason, by your financial institution or is unpaid by you for
187                        any other reason, then you are liable for any costs, including banking fees and charges,
188                        associated with the Subscription Fee.</p>
189                </li>
190                <li>
191                    <p>You agree and acknowledge that Prosa Learning can vary the Subscription Fee at any time and that
192                        the varied Subscription Fee will come into effect following the conclusion of the existing
193                        Subscription Period.</p>
194                </li>
195            </ol>
196        </li>
197        <li>
198            <p>Refund Policy</p>
199            <p>Prosa Learning will only provide you with a refund of the Subscription Fee in the event they are unable
200                to continue to provide the Services or if the manager of Prosa Learning makes a decision, at its
201                absolute discretion, that it is reasonable to do so under the circumstances . Where this occurs, the
202                refund will be in the proportional amount of the Subscription Fee that remains unused by the Member (the
203                &#39;Refund&#39;).</p>
204        </li>
205        <li>
206            <p>Copyright and Intellectual Property</p>
207            <ol>
208                <li>
209                    <p>The Application, the Services and all of the related products of Prosa Learning are subject to
210                        copyright. The material on the Application is protected by copyright under the laws of Australia
211                        and through international treaties. Unless otherwise indicated, all rights (including copyright)
212                        in the Services and compilation of the Application (including but not limited to text, graphics,
213                        logos, button icons, video images, audio clips, Application, code, scripts, design elements and
214                        interactive features) or the Services are owned or c
214ontrolled for these purposes, and are
215                        reserved by Prosa Learning or its contributors.</p>
216                </li>
217                <li>
218                    <p>All trademarks, service marks and trade names are owned, registered and/or licensed by Prosa
219                        Learning, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst
220                        you are a Member to:</p>
221                    <ol>
222                        <li>
223                            <p>use the Application pursuant to the Terms;</p>
224                        </li>
225                        <li>
226                            <p>copy and store the Application and the material contained in the Application in your
227                                device&#39;s cache memory; and</p>
228                        </li>
229                        <li>
230                            <p>print pages from the Application for your own personal and non-commercial use. Prosa
231                                Learning does not grant you any other rights whatsoever in relation to the Application
232                                or the Services. All other rights are expressly reserved by Prosa Learning.</p>
233                        </li>
234                    </ol>
235                </li>
236                <li>
237                    <p>Prosa Learning retains all rights, title and interest in and to the Application and all related
238                        Services. Nothing you do on or in relation to the Application will transfer any:</p>
239                    <ol>
240                        <li>
241                            <p>business name, trading name, domain name, trade mark, industrial design, patent,
242                                registered design or copyright, or</p>
243                        </li>
244                        <li>
245                            <p>a right to use or exploit a business name, trading name, domain name, trade mark or
246                                industrial design, or</p>
247                        </li>
248                        <li>
249                            <p>a thing, system or process that is the subject of a patent, registered design or
250                                copyright (or an adaptation or modification of such a thing, system or process), to you.
251                            </p>
252                        </li>
253                    </ol>
254                </li>
255                <li>
256                    <p>You may not, without the prior written permission of Prosa Learning and the permission of any
257                        other relevant rights owners: broadcast, republish, upload to a third party, transmit, post,
258                        distribute, show or play in public, adapt or change in any way the Services or third party
259                        Services for any purpose, unless otherwise provided by these Terms. This prohibition does not
260                        extend to materials on the Application, which are freely available for re-use or are in the
261                        public domain.</p>
262                </li>
263            </ol>
264        </li>
265        <li>
266            <p>Privacy</p>
267            <p>Prosa Learning takes your privacy seriously and any information provided through your use of the
268                Application and/or Services are subject to Prosa Learning&#39;s Privacy Policy, which is available on
269                the Application and at <a href="https://www.prosa.app/privacy">https://www.prosa.app/privacy</a>.</p>
270        </li>
271        <li>
272            <p>General Disclaimer</p>
273            <ol>
274                <li>
275                    <p>Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions
276                        implied or imposed by law, including the Australian Consumer Law (or any liability under them)
277                        which by law may not be limited or excluded.</p>
278                </li>
279                <li>
280                    <p>Subject to this clause, and to the extent permitted by law:</p>
281                    <ol>
282                        <li>
283                            <p>all terms, guarantees, warranties, representations or conditions which are not expressly
284                                stated in the Terms are excluded; and</p>
285                        </li>
286                        <li>
287                            <p>Prosa Learning will not be liable for any special, indirect or consequential loss or
288                                damage (unless such loss or damage is reasonably foreseeable resulting from our failure
289                                to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to
290                                goodwill arising out of or in connection with the Services or these Terms (including as
291                                a result of not being able to use the Services or the late supply of the Services),
292                                whether at common law, under contract, tort (including negligence), in equity, pursuant
293                                to statute or otherwise.</p>
294                        </li>
295                    </ol>
296                </li>
297                <li>
298                    <p>Use of the Application and the Services is at your own risk. Everything on the Application and
299                        the Services is provided to you &quot;as is&quot; and &quot;as available&quot; without warranty
300                        or condition of any kind. None of the affiliates, directors, officers, employees, agents,
301                        contributors and licensors of Prosa Learning make any express or implied representation or
302                        warranty about the Services or any products or Services (including the products or Services of
303                        Prosa Learning) referred to on the Application. This includes (but is not restricted to) loss or
304                        damage you might suffer as a result of any of the following:</p>
305                    <ol>
306                        <li>
307                            <p>
307failure of performance, error, omission, interruption, deletion, defect, failure to
308                                correct defects, delay in operation or transmission, computer virus or other harmful
309                                component, loss of data, communication line failure, unlawful third party conduct, or
310                                theft, destruction, alteration or unauthorised access to records;</p>
311                        </li>
312                        <li>
313                            <p>the accuracy, suitability or currency of any information on the Application, the
314                                Services, or any of its Services related products (including third party material and
315                                advertisements on the Application);</p>
316                        </li>
317                        <li>
318                            <p>costs incurred as a result of you using the Application, the Services or any of the
319                                products of Prosa Learning; and</p>
320                        </li>
321                        <li>
322                            <p>the Services or operation in respect to links which are provided for your convenience.
323                            </p>
324                        </li>
325                    </ol>
326                </li>
327            </ol>
328        </li>
329        <li>
330            <p>Competitors</p>
331            <p>If you are in the business of providing similar Services for the purpose of providing them to users for a
332                commercial gain, whether business users or domestic users, then you are a competitor of Prosa Learning.
333                Competitors are not permitted to use or access any information or content on our Application. If you
334                breach this provision, Prosa Learning will hold you fully responsible for any loss that we may sustain
335                and hold you accountable for all profits that you might make from such a breach.</p>
336        </li>
337        <li>
338            <p>Limitation of liability</p>
339            <ol>
340                <li>
341                    <p>Prosa Learning&#39;s total liability arising out of or in connection with the Services or these
342                        Terms, however arising, including under contract, tort (including negligence), in equity, under
343                        statute or otherwise, will not exceed the resupply of the Services to you.</p>
344                </li>
345                <li>
346                    <p>You expressly understand and agree that Prosa Learning, its affiliates, employees, agents,
347                        contributors and licensors shall not be liable to you for any direct, indirect, incidental,
348                        special consequential or exemplary damages which may be incurred by you, however caused and
349                        under any theory of liability. This shall include, but is not limited to, any loss of profit
350                        (whether incurred directly or indirectly), any loss of goodwill or business reputation and any
351                        other intangible loss.</p>
352                </li>
353            </ol>
354        </li>
355        <li>
356            <p>Termination of Contract</p>
357            <ol>
358                <li>
359                    <p>The Terms will continue to apply until terminated by either you or by Prosa Learning as set out
360                        below.</p>
361                </li>
362                <li>
363                    <p>If you want to terminate the Terms, you may do so by:</p>
364                </li>
365                <li>
366                    <p>not renewing the Subscription prior to the end of the Subscription Period;</p>
367                    <ol>
368                        <li>
369                            <p>providing Prosa Learning with 2 days&#39; notice of your intention to terminate; and</p>
370                        </li>
371                        <li>
372                            <p>closing your accounts for all of the services which you use, where Prosa Learning has
373                                made this option available to you. Your notice should be sent, in writing, to Prosa
374                                Learning via the &#39;Contact Us&#39; link on our homepage.</p>
375                        </li>
376                    </ol>
377                </li>
378                <li>
379                    <p>Prosa Learning may at any time, terminate the Terms with you if:</p>
380                    <ol>
381                        <li>
382                            <p>you do not renew the Subscription at the end of the Subscription Period;</p>
383                        </li>
384                        <li>
385                            <p>you have breached any provision of the Terms or intend to breach any provision;</p>
386                        </li>
387                        <li>
388                            <p>Prosa Learning is required to do so by law;</p>
389                        </li>
390                        <li>
391                            <p>the provision of the Services to you by Prosa Learning is, in the opinion of Prosa
392                                Learning, no longer commercially viable.</p>
393                        </li>
394                    </ol>
395                </li>
396                <li>
397                    <p>Subject to local applicable laws, Prosa Learning reserves the right to discontinue or cancel your
398                        membership at any time and may suspend or deny, in its sole discretion, your access to all or
399                        any portion of the Application or the Services without notice if you breach any provision of the
400                        Terms or any applicable law or if your conduct impacts Prosa Learning&#39;s name or reputation
401                        or violates the rights of those of another party.</p>
402                </li>
403            </ol>
404        </li>
405        <li>
406            <p>Indemnity</p>
407            <ol>
408                <li>
409                    <p>You agree to indemnify Prosa Learning, its affiliates, employees, agents, contributors, third
410                        party content providers and licensors from and against:</p>
411                    <ol>
412                        <li>
413                            <p>all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage
414                                (including legal fees on a full indemnity basis) incurred, suffered or arising out of or
415                                in connection with Your Content;</p>
416                        </li>
417                        <li>
418                            <p>any direct or indirect consequences of you accessing, using or transacting on the
419                                Application or attempts to do so; and/or</p>
420                        </li>
421                        <li>
422                            <p>any breach of the Terms.</p>
423                        </li>
424                    </ol>
425                </li>
426            </ol>
427        </li>
428        <li>
429            <p>Dispute Resolution</p>
430            <ol>
431                <li>
432                    <p>Compulsory:</p>
433                    <p>If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or
434                        Court proceedings in relation to the dispute, unless the following clauses have been complied
435                        with (except where urgent interlocutory relief is sought).</p>
436                </li>
437                <li>
438                    <p>Notice:</p>
439                    <p>A party to the Terms claiming a dispute (&#39;Dispute&#39;) has arisen under the Terms, must give
440                        written notice to the other party detailing the nature of the dispute, the desired outcome and
441                        the action required to settle the Dispute.</p>
442                </li>
443                <li>
444                    <p>Resolution:</p>
445                    <p>On receipt of that notice (&#39;Notice&#39;) by that other party, the parties to the Terms
446                        (&#39;Parties&#39;) must:</p>
447                    <ol>
448                        <li>
449                            <p>Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously
450                                by negotiation or such other means upon 
450which they may mutually agree;</p>
451                        </li>
452                        <li>
453                            <p>If for any reason whatsoever, 30 days after the date of the Notice, the Dispute has not
454                                been resolved, the Parties must either agree upon selection of a mediator or request
455                                that an appropriate mediator be appointed by the President of the Australian Mediation
456                                Association or his or her nominee;</p>
457                        </li>
458                        <li>
459                            <p>The Parties are equally liable for the fees and reasonable expenses of a mediator and the
460                                cost of the venue of the mediation and without limiting the foregoing undertake to pay
461                                any amounts requested by the mediator as a pre-condition to the mediation commencing.
462                                The Parties must each pay their own costs associated with the mediation;</p>
463                        </li>
464                        <li>
465                            <p>The mediation will be held in Sydney, Australia.</p>
466                        </li>
467                    </ol>
468                </li>
469                <li>
470                    <p>Confidential</p>
471                    <p>All communications concerning negotiations made by the Parties arising out of and in connection
472                        with this dispute resolution clause are confidential and to the extent possible, must be treated
473                        as &quot;without prejudice&quot; negotiations for the purpose of applicable laws of evidence.
474                    </p>
475                </li>
476                <li>
477                    <p>Termination of Mediation:</p>
478                    <p>If 30 days have elapsed after the start of a mediation of the Dispute and the Dispute has not
479                        been resolved, either Party may ask the mediator to terminate the mediation and the mediator
480                        must do so.</p>
481                </li>
482            </ol>
483        </li>
484        <li>
485            <p>Venue and Jurisdiction</p>
486            <p>The Services offered by Prosa Learning is intended to be viewed by residents of Australia. In the event
487                of any dispute arising out of or in relation to the Application, you agree that the exclusive venue for
488                resolving any dispute shall be in the courts of New South Wales, Australia.</p>
489        </li>
490        <li>
491            <p>Governing Law</p>
492            <p>The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or
493                claim of whatever nature arising out of or in any way relating to the Terms and the rights created
494                hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South
495                Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The
496                validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the
497                parties hereto and their successors and assigns.</p>
498        </li>
499        <li>
500            <p>Independent Legal Advice</p>
501            <p>Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both
502                parties having taken the opportunity to obtain independent legal advice and declare the Terms are not
503                against public policy on the grounds of inequality or bargaining power or general grounds of restraint
504                of trade.</p>
505        </li>
506        <li>
507            <p>Severance</p>
508            <p>If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction,
509                that part shall be severed and the rest of the Terms shall remain in force.</p>
510        </li>
511    </ol>
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