https://stitchbird.app/terms

1<!DOCTYPE html>
2<html lang="en">
3<head>
4  <!-- Google tag (gtag.js) -->

4
5  <script async src="https://www.googletagmanager.com/gtag/js?id=

5G-M1CL2HQ04G

5"></script>
6  

6<script>
7    

7window.dataLayer = window.dataLayer || [];
8    function gtag(){dataLayer.push(arguments);}
9    gtag('js', new Date());
10    gtag('config', '

10G-M1CL2HQ04G

10');
11  

11</script>

11
12  <meta charset="UTF-8" />
13  <meta name="viewport" content="width=device-width, initial-scale=1.0" />
14  <title>Terms of Service — Stitchbird</title>
15  <meta name="description" content="Stitchbird Terms of Service — the rules governing your use of the Stitchbird application." />
16  <link rel="icon" href="/favicon.ico" sizes="any" />
17  <link rel="icon" type="image/svg+xml" href="/stitchbird-mark.svg" />
18  <link rel="icon" type="image/png" sizes="32x32" href="/icon-32.png" />
19  <link rel="icon" type="image/png" sizes="16x16" href="/icon-16.png" />
20  <link rel="apple-touch-icon" href="/icon-180.png" />
21  <link rel="preconnect" href="https://fonts.googleapis.com" />
22  <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin />
23  <link href="https://fonts.googleapis.com/css2?family=Fraunces:ital,opsz,wght@0,9..144,300;0,9..144,600;0,9..144,800;1,9..144,300&family=DM+Sans:ital,wght@0,300;0,400;0,500;1,300&family=DM+Mono:wght@400;500&display=swap" rel="stylesheet" />
24  <style>
25    :root {
26      --orange:      #f1641e;
27      --orange-dk:   #c94e12;
28      --orange-lt:   #fdf0ea;
29      --orange-mid:  #fad4be;
30      --navy:        #1a1f36;
31      --navy-60:     rgba(26,31,54,.6);
32      --navy-12:     rgba(26,31,54,.12);
33      --navy-08:     rgba(26,31,54,.06);
34      --cream:       #faf8f5;
35      --grey:        #f4f6f9;
36      --r:           .75rem;
37      --r-lg:        1.1rem;
38      --t:           .22s cubic-bezier(.4,0,.2,1);
39    }
40    *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
41    html { scroll-behavior: smooth; }
42    body {
43      font-family: 'DM Sans', sans-serif;
44      background: var(--cream);
45      color: var(--navy);
46      line-height: 1.7;
47    }
48    a { color: var(--orange); text-decoration: underline; }
49    a:hover { text-decoration: none; }
50
51    nav {
52      position: fixed; top: 0; left: 0; right: 0; z-index: 100;
53      display: flex; align-items: center; justify-content: space-between;
54      padding: 1.1rem 2rem;
55      background: rgba(250,248,245,.96);
56      backdrop-filter: blur(14px);
57      border-bottom: 1px solid var(--navy-08);
58    }
59    .nav-logo {
60      display: flex; align-items: center; gap: .55rem;
61      font-family: 'Fraunces', serif;
62      font-size: 1.25rem; font-weight: 600;
63      color: var(--navy); text-decoration: none;
64    }
65    .nav-logo-mark {
66      width: 32px; height: 32px; border-radius: 9px;
67      background: var(--navy);
68      display: flex; align-items: center; justify-content: center;
69      font-family: 'Fraunces', serif; font-weight: 700;
70      font-size: 21px; color: var(--orange); line-height: 1;
71    }
72    .nav-back {
73      font-size: .88rem; color: var(--navy-60); text-decoration: none;
74      transition: color var(--t);
75    }
76    .nav-back:hover { color: var(--orange); }
77
78    .wrap {
79      max-width: 760px; margin: 0 auto;
80      padding: 8rem 2rem 6rem;
81    }
82    h1.legal-h1 {
83      font-family: 'Fraunces', serif;
84      font-size: clamp(2rem, 4vw, 2.75rem);
85      line-height: 1.1; font-weight: 600;
86      margin-bottom: .5rem;
87    }
88    .legal-meta {
89      display: flex; gap: 1.5rem; flex-wrap: wrap;
90      font-size: .82rem; color: var(--navy-60);
91      margin-bottom: 2.5rem;
92      padding-bottom: 1.5rem;
93      border-bottom: 1px solid var(--navy-12);
94    }
95    .legal-meta strong { color: var(--navy); font-weight: 500; }
96
97    .legal-intro {
98      background: var(--orange-lt);
99      border: 1px solid var(--orange-mid);
100      border-radius: var(--r-lg);
101      padding: 1.25rem 1.5rem;
102      margin-bottom: 2.5rem;
103      font-size: .95rem;
104    }
105    .legal-intro p { margin: 0; color: var(--navy); }
106
107    .legal-wrap h2 {
108      font-family: 'Fraunces', serif;
109      font-size: 1.4rem; font-weight: 600;
110      margin-top: 2.75rem; margin-bottom: .75rem;
111      color: var(--navy);
112    }
113    .legal-wrap p {
114      font-size: .95rem; color: var(--navy);
115      line-height: 1.75; margin-bottom: .85rem;
116    }
117    .legal-wrap ul { padding-left: 1.5rem; margin-bottom: 1rem; }
118    .legal-wrap li {
119      font-size: .95rem; color: var(--navy);
120      line-height: 1.75; margin-bottom: .35rem;
121    }
122    .legal-wrap strong { color: var(--navy); font-weight: 600; }
123
124    .legal-box {
125      background: #fff;
126      border: 1px solid var(--navy-12);
127      border-radius: var(--r);
128      padding: 1rem 1.25rem;
129      margin: 1rem 0 1.25rem;
130    }
131    .legal-box .legal-box-label {
132      font-family: 'DM Mono', monospace;
133      font-size: .72rem; letter-spacing: .08em;
134      text-transform: uppercase; color: var(--navy-60);
135      margin-bottom: .5rem; display: block;
136    }
137    .legal-box p { margin-bottom: 0; font-size: .9rem; }
138
139    .legal-divider { height: 1px; background: var(--navy-12); margin: 3rem 0; }
140
141    footer {
142      background: var(--navy);
143      border-top: 1px solid rgba(255,255,255,.07);
144      padding: 2.5rem 2rem;
145    }
146    .footer-inner {
147      max-width: 760px; margin: 0 auto;
148      display: flex; align-items: center; justify-content: space-between;
149      flex-wrap: wrap; gap: 1rem;
150    }
151    .footer-logo {
152      font-family: 'Fraunces', serif;
153      font-size: 1.05rem; color: white; font-weight: 600;
154    }
155    .footer-links { display: flex; gap: 1.5rem; list-style: none; }
156    .footer-links a {
157      font-size: .82rem; color: rgba(255,255,255,.5);
158      text-decoration: none; transition: color var(--t);
159    }
160    .footer-links a:hover { color: white; }
161    .footer-copy {
162      font-size: .76rem; color: rgba(255,255,255,.3);
163      width: 100%; text-align: center; margin-top: .5rem;
164    }
165
166    @media (max-width: 600px) {
167      nav { padding: 1rem; }
168      .wrap { padding: 6.5rem 1.25rem 4rem; }
169    }
170  </style>
171</head>
172<body>
173
174<nav>
175  <a class="nav-logo" href="/">
176    <span class="nav-logo-mark">S</span>
177    Stitchbird
178  </a>
179  <a class="nav-back" href="/">← Back to Stitchbird</a>
180</nav>
181
182<div class="wrap legal-wrap">
183  <h1 class="legal-h1">Terms of Service</h1>
184
185  <div class="legal-meta">
186    <span><strong>Effective date:</strong> June 11, 2026</span>
187    <span><strong>Last updated:</strong> June 11, 2026</span>
188  </div>
189
190  <div class="legal-intro">
191    <p>These Terms are the agreement between you and Stitchbird. They explain what Stitchbird does, the subscription terms, what you're responsible for, and the limits on our liability. Please read them — by using Stitchbird, you agree to them.</p>
192  </div>
193
194  <p>These Terms of Service ("Terms") govern your use of Stitchbird (the "Service"), operated by Andrew Marco, a sole proprietor doing business as Stitchbird ("Stitchbird," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.</p>
195
196  <h2>1. What Stitchbird Is</h2>
197  <p>Stitchbird is a tool for Etsy sellers that turns your Etsy orders into production checklists. It consists of a Chrome browser extension and a companion web application. The extension reads the order information displayed on your own Etsy orders page when you click Sync, and organizes it into production checklists you can work from and check off.</p>
198  <p>Stitchbird is an independent application and is <strong>not affiliated with, endorsed by, or sponsored by Etsy, Inc.</strong> "Etsy" is a registered trademark of Etsy, Inc. You are responsible for using Stitchbird in compliance with Etsy's own Terms of Service.</p>
199
200  <h2>2. How Stitchbird Accesses Your Order Data</h2>
201  <p>Stitchbird does not connect to Etsy's API and does not log into your Etsy account or access your Etsy credentials. The extension reads the order information already visible on your own Etsy orders page in y

201our browser, only when you click Sync, and only on Etsy pages. You remain logged into Etsy yourself; Stitchbird simply reads what is already on your screen.</p>
202  <p>You are responsible for ensuring your use of Stitchbird complies with Etsy's Terms of Service. Etsy may change its website at any time, which may affect how, or whether, Stitchbird can read your orders. We do not guarantee uninterrupted compatibility with Etsy.</p>
203
204  <h2>3. Your Account</h2>
205  <p>To use Stitchbird you must create a Stitchbird account using a valid email address. You are responsible for maintaining access to the email account you sign up with, since sign-in uses an emailed magic link. You are responsible for all activity under your account. One account is intended for one Etsy shop; if you operate multiple shops, each requires its own account and subscription.</p>
206
207  <h2>4. Subscription, Trial, and Billing</h2>
208  <p>Stitchbird is a paid subscription service offered on monthly and annual plans. The current prices are shown at checkout.</p>
209  <ul>
210    <li><strong>Free trial:</strong> New users receive a 14-day free trial. A valid payment method is required to start the trial. You will not be charged during the trial.</li>
211    <li><strong>Automatic conversion:</strong> Unless you cancel before the trial ends, your subscription automatically begins and your payment method is charged at the end of the trial, and then at the start of each billing period thereafter.</li>
212    <li><strong>Cancellation:</strong> You may cancel at any time from the Settings panel in the app. Cancellation stops future billing — your subscription remains active until the end of the period you have already paid for, and is not renewed after that.</li>
213    <li><strong>No refunds:</strong> Payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or periods during which you did not use the Service. The free trial exists so you can evaluate Stitchbird before being charged. This does not affect any rights you cannot waive under applicable law.</li>
214    <li><strong>Price changes:</strong> We may change subscription prices. We will give existing subscribers notice before a price change affects them, and you may cancel if you do not accept the new price.</li>
215  </ul>
216
217  <h2>5. Account Deletion</h2>
218  <p>You may delete your account at any time from the Settings panel in the app. Deletion is immediate and permanent: it cancels your subscription immediately (you forfeit any remaining paid time), and deletes your server-stored data as described in our <a href="/privacy.html">Privacy Policy</a>. This action cannot be undone.</p>
219
220  <h2>6. Acceptable Use</h2>
221  <p>You agree not to:</p>
222  <ul>
223    <li>Use the Service in any way that violates Etsy's Terms of Service or applicable law</li>
224    <li>Use Stitchbird to process data for any Etsy shop that is not your own</li>
225    <li>Attempt to gain unauthorized access to the Service, other users' data, or our underlying systems</li>
226    <li>Resell, sublicense, share, or redistribute access to the Service without our prior written permission</li>
227    <li>Reverse engineer, decompile, or attempt to extract the source code of the Service, except where that restriction is prohibited by law</li>
228    <li>Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure</li>
229  </ul>
230  <p>We may suspend or terminate your access if you violate these Terms or use the Service in a way that harms Stitchbird, other users, or third parties.</p>
231
232  <h2>7. Your Data and Buyer Information</h2>
233  <p>Your shop data — including your orders and the production checklists derived from them — remains yours. Stitchbird claims no ownership of your shop data. How we store and handle it, including buyer information, is described in our <a href="/privacy.html">Privacy Policy</a>, which forms part of these Terms.</p>
234  <p>You are responsible for handling your buyers' information lawfully, including any obligations you have to your buyers under Etsy's policies and applicable privacy laws. Stitchbird processes this information solely to provide the Service to you.</p>
235
236  <h2>8. ShopIQ and AI Features</h2>
237  <p>Stitchbird uses artificial intelligence (Claude, by Anthropic) to help interpret the personalization text buyers leave on orders and turn it into production rows. AI interpretation is a convenience and may contain errors. <strong>Etsy remains the source of truth for your orders.</strong> You are solely responsible for verifying your production against the actual order details on Etsy before making or shipping any item. Stitchbird is not responsible for errors in AI interpretation or for any production mistakes resulting from reliance on it.</p>
238
239  <h2>9. Disclaimer of Warranties</h2>
240  <p>The Service is provided <strong>"as is" and "as available," without warranties of any kind</strong>, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.</p>
241  <p>Stitchbird does not warrant that the Service will be uninterrupted, error-free, secure, or continuously compatible with Etsy. Stitchbird helps you organize your production but does not guarantee the accuracy of any parsed order, checklist, or grouping. You are responsible for verifying all order details against Etsy before producing or shipping.</p>
242
243  <h2>10. Limitation of Liability</h2>
244  <p>To the maximum extent permitted by applicable law, Stitchbird and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost sales, lost or mis-produced orders, lost data, or business interruption, arising from or related to your use of or inability to use the Service, even if advised of the possibility of such damages.</p>
245  <p>To the maximum extent permitted by applicable law, Stitchbird's total liability for any claim arising from or related to the Service shall not exceed the amount you paid to Stitchbird in the twelve (12) months preceding the event giving rise to the claim.</p>
246
247  <h2>11. Indemnification</h2>
248  <p>You agree to indemnify and hold harmless Stitchbird and its operator from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your handling of buyer information, or your violation of Etsy's terms or any third party's rights.</p>
249
250  <h2>12. Termination</h2>
251  <p>You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or use the Service in a way that creates risk or harm. On termination, your right to use the Service ends; the sections of these Terms that by their nature should survive (including Disclaimers, Limitation of Liability, and Indemnification) will survive.</p>
252
253  <h2>13. Governing Law</h2>
254  <p>These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that any dispute arising from these Terms or the Service will first be addressed through good-faith negotiation, and if unresolved, will be subject to the exclusive jurisdiction of the state and federal courts located in California.</p>
255
256  <h2>14. Changes to These Terms</h2>
257  <p>We may update these Terms as the Service evolves or as required by law. When we make material changes, we will update the "Last updated" date and notify you by email or an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.</p>
258
259  <h2>15. Contact</h2>
260  <p>Questions about these Terms? Contact us at <a href="mailto:[email protected]">[email protected]</a>.</p>
261
262  <p style="margin-top: 2rem; font-size: .85rem; color: var(--navy-60);">Stitchbird is not affiliated with, endorsed by, or sponsored by Etsy, Inc. "Etsy" is a registered trademark of Etsy, Inc.</p>
263</div>
264
265<footer>
266  <div class="footer-inner">
267    <span class="footer-logo">Stitchbird</span>
268    <ul class="footer-links">
269      <li><a href="/">Home</a></li>
270      <li><a href="/privacy.html">Privacy Policy</a></li>
271      <li><a href="/terms.html">Terms of Service</a></li>
272      <li><a href="mailto:[email protected]">Contact</a></li>
273    </ul>
274    <p class="footer-copy">© 2026 Stitchbird. Not affiliated with Etsy, Inc.</p>
275  </div>
276</footer>
277
278</body>
279</html>