1<!DOCTYPE html> 2<html lang="en"> 3<head> 4 <meta charset="UTF-8" /> 5 <meta name="viewport" content="width=device-width, initial-scale=1.0" /> 6 <meta name="description" content="TeacherPro Refund Policy - refunds and billing terms" /> 7 <title>Refund Policy - TeacherPro for Canvas</title> 8 <link rel="stylesheet" href="styles.css" /> 9 <link rel="icon" type="image/png" href="/favicon.png" /> 10 <link rel="apple-touch-icon" href="/apple-touch-icon.png" /> 11 <meta name="theme-color" content="#7E57C2" /> 12 <style> 13 /* Refund Policy page specific styles */ 14 .refund-container { 15 max-width: 900px; 16 margin: 0 auto; 17 padding: 60px 20px; 18 } 19 20 .refund-header { 21 text-align: center; 22 margin-bottom: 50px; 23 } 24 25 .refund-header h1 { 26 margin-bottom: 10px; 27 color: var(--text-dark); 28 } 29 30 .last-updated { 31 color: var(--text-light); 32 font-size: 0.95rem; 33 } 34 35 .refund-content h2 { 36 margin-top: 40px; 37 margin-bottom: 20px; 38 color: var(--primary-purple); 39 } 40 41 .refund-content h3 { 42 margin-top: 25px; 43 margin-bottom: 15px; 44 color: var(--text-dark); 45 } 46 47 .refund-content p { 48 margin-bottom: 15px; 49 color: var(--text-light); 50 line-height: 1.8; 51 } 52 53 .refund-content ul, 54 .refund-content ol { 55 margin-left: 20px; 56 margin-bottom: 15px; 57 } 58 59 .refund-content li { 60 margin-bottom: 10px; 61 color: var(--text-light); 62 } 63 64 .back-to-home { 65 margin-top: 40px; 66 text-align: center; 67 } 68 69 .back-to-home a { 70 display: inline-block; 71 padding: 12px 24px; 72 background-color: var(--primary-purple); 73 color: white; 74 border-radius: 8px; 75 text-decoration: none; 76 transition: all 0.3s ease; 77 } 78 79 .back-to-home a:hover { 80 background-color: #6a4ba8; 81 box-shadow: 0 4px 12px rgba(126, 87, 194, 0.3); 82 } 83 </style> 84 <!-- Google tag (gtag.js) -->
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93 94</head> 95<body> 96<header class="navbar"> 97 <div class="container navbar-container"> 98 <div class="logo"> 99 <img src="/TeacherPro%20Logo%20White.png" alt="TeacherPro Logo" class="logo-img"> 100 <span class="logo-text">TeacherPro</span> 101 </div> 102 <nav class="nav-links"> 103 <a href="#features">Features</a> 104 <a href="#impact">Impact</a> 105 <a href="#security">Security</a> 106 <a href="#pricing">Pricing</a> 107 <a href="help/">Help</a> 108 </nav> 109 <div class="cta-buttons"> 110 <a href="https://chromewebstore.google.com/detail/teacherpro-for-canvas/klkacoocpahoomfjibbjljceokkkhpgl" class="btn btn-primary btn-sm">Install Extension</a> 111 <a href="https://store.teacherpro.app/" class="btn btn-secondary btn-sm">Store</a> 112 </div> 113 </div> 114</header> 115 116 117 <main class="refund-container"> 118 <div class="refund-header"> 119 <h1>TeacherPro – Refund Policy</h1> 120 <p class="last-updated">Last Updated: November 4, 2025</p> 121 </div> 122 123 <div class="refund-content"> 124 <h2>1. General Policy</h2> 125 <p> 126 TeacherPro subscriptions and licenses are managed securely through our payment partner, 127 <strong>Lemon Squeezy</strong>. By purchasing a TeacherPro plan, you agree to the terms of this Refund Policy as 128 well as Lemon Squeezyâs own billing and refund policies. 129 </p> 130 <p> 131 All sales are considered final once processed. TeacherPro does not offer prorated refunds for partial months, 132 unused time, or early cancellations within an active subscription. 133 </p> 134 135 <h2>2. Subscription Renewals</h2> 136 <p> 137 Subscriptions renew automatically at the end of each billing cycle (monthly or yearly, depending on your plan). 138 You may cancel your subscription at any time through your Lemon Squeezy customer portal. 139 </p> 140 <p> 141 To manage your billing, update payment methods, or cancel your subscription, visit 142 <a href="https://store.teacherpro.app/billing" target="_blank">store.teacherpro.app/billing</a>. 143 </p> 144 <p> 145 When canceled, your subscription remains active until the end of the current billing period — access will 146 not renew afterward. No partial or prorated refunds are issued for unused portions of a subscription. 147 </p> 148 149 <h2>3. Exceptions</h2> 150 <p>Refunds may be granted only under the following circumstances:</p> 151 <ul> 152 <li>You were charged in error due to a duplicate payment or technical issue.</li> 153 <li>You did not receive license access within a reasonable time after purchase.</li> 154 <li>A Lemon Squeezy system error or billing malfunction occurred during checkout.</li> 155 </ul> 156 <p> 157 Any approved refund will be processed directly by Lemon Squeezy, in accordance with their Refund Policy. Refund 158 requests must be made within 14 days of purchase by emailing 159 <a href="mailto:[email protected]">[email protected]</a> with your order number and the email used at 160 checkout. 161 </p> 162 163 <h2>4. Free Trials and Promotions</h2> 164 <p> 165 If your plan included a free trial, you may cancel before the trial period ends to avoid being charged. Charges 166 incurred after the trial period are non-refundable. Promotional or discounted pricing is valid only for the 167 specified period and is not retroactively adjustable. 168 </p> 169 170 <h2>5. Contact Information</h2> 171 <p>For refund or billing inquiries, please contact:</p> 172 <p> 173 <strong>Email:</strong> 174 <a href="mailto:[email protected]">[email protected]</a><br /> 175 <strong>Manage Billing:</strong> 176 <a href="https://store.teacherpro.app/billing" target="_blank">store.teacherpro.app/billing</a><br /> 177 <strong>Mailing:</strong> TeacherPro for Canvas<br />Phoenix, Arizona, USA 178 </p> 179 </div> 180 181 <div class="back-to-home"> 182 <a href="index.html">← Back to Home</a> 183 </div> 184 </main> 185 186 <footer class="footer"> 187 <div class="container"> 188 <div class="footer-grid"> 189 <div class="footer-section"> 190 <div class="footer-logo"> 191 <img src="/TeacherPro%20Logo%20White.png" alt="TeacherPro" class="logo-footer">
192 <span>TeacherPro</span> 193 </div> 194 <p>Smarter tools for smarter teaching!</p> 195 </div> 196 197 <div class="footer-section"> 198 <h4>Product</h4> 199 <ul> 200 <li><a href="#features">Features</a></li> 201 <li><a href="#pricing">Pricing</a></li> 202 <li><a href="https://store.teacherpro.app/">Store</a></li> 203 </ul> 204 </div> 205 206 <div class="footer-section"> 207 <h4>Company</h4> 208 <ul> 209 <li><a href="privacy.html">Privacy Policy</a></li> 210 <li><a href="terms-of-service.html">Terms of Service</a></li> 211 <li><a href="refund-policy.html">Refund Policy</a></li> 212 <li><a href="EULA.html">End User License Agreement (EULA)</a></li> 213 <li><a href="https://store.teacherpro.app/billing">Manage Subscription</a></li> 214 <li><a href="mailto:[email protected]">Support</a></li> 215 </ul> 216 </div> 217 </div> 218 219 <div class="footer-bottom"> 220 <p>© 2025 TeacherPro · Not affiliated with Instructure, Inc.</p> 221 </div> 222 </div> 223</footer> 224 225</body> 226</html>
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