https://bidjig.com/assets/Refunds-DUz9M6hY.js

1import{j as e,l as b}from"./index-hKTcbjPZ.js";import{P as W}from"./PageShell-C3VAnCIK.js";import{R as O,s as x,D as c,a as F}from"./policySections-CBpcu0wr.js";import{D as K}from"./DocRail-B_tQJOIF.js";import{a as M,R as _,b as L,c as H}from"./policy-stage-CSy-OwJ3.js";import{R as d,P as m,a as l,C,b as u,B,c as I,s as a,l as y,E as h,I as D,S as U,e as q,t as G,f as Z,F as w,N as z}from"./primitives-De0Y9TO-.js";import{S as Y,N as k,s as j}from"./stageParts-BIFggdn2.js";const $="If you live in the UK or the EU",R=s=>`US$${s.toFixed(2)}`,X=Array.from({length:30},(s,t)=>t+1),V=20;function J({day:s}){return e.jsx("div",{style:{display:"grid",gridTemplateColumns:"repeat(6, minmax(0, 1fr))",gap:"var(--seam)",borderRadius:"var(--radius-card)",overflow:"hidden",flex:"none"},children:X.map(t=>{const i=s(t),n=i.gone??0;return e.jsxs("div",{style:{position:"relative",height:V},children:[e.jsx("span",{style:{position:"absolute",inset:0,background:"var(--color-well-musty)",opacity:1-n}}),e.jsx("span",{style:{position:"absolute",inset:0,background:"var(--color-panel)",opacity:i.lit}}),e.jsx("span",{className:"bt-data",style:{position:"relative",display:"grid",placeItems:"center",height:"100%",lineHeight:1,fontWeight:i.mark?600:400,color:i.mark?"var(--color-amber)":i.lit>.5?"var(--color-text)":"var(--color-faint)",opacity:1-.55*n},children:t})]},t)})})}const Q={section:"The short version",kicker:"In short",example:!0,duration:4.6,render:s=>{const t=a(s,1.75,2.05),i=a(s,4,4.3);return e.jsxs("div",{className:"pst-col",style:{gap:8},children:[e.jsx(d,{children:e.jsx(m,{title:"BidJig Plus",sub:e.jsx(Y,{a:"Renews every month",b:e.jsx(k,{long:"Cancelled on day 12",short:"Cancelled, day 12"}),k:t}),price:e.jsx("span",{className:"pst-wide",children:"US$5.00"})})}),e.jsx(J,{day:n=>({lit:n<=12?j(s,.3,1.5,n-1,12):j(s,2.3,3.7,n-13,18),mark:n===12&&t>=.5})}),e.jsx("p",{className:"pst-cap-wrap pst-foot",style:l(i),children:"Plus stays on to the end of the month. 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1style:{marginTop:2}}),e.jsx("p",{className:"pst-cap-wrap pst-foot",style:{marginTop:2,...l(o)},children:"Refunds go back the way you paid, through Stripe."})]})}},P=21,oe={section:"If a payment fails",kicker:"Renewal",example:!0,duration:4.1,render:s=>{const t=a(s,.3,.6),i=h.inOutS(a(s,.9,3)),n=a(s,3.3,3.7),o=i*P,r=Math.round(o),N=Z(s,[[0,"renewal due"],[.45,"payment failed"],[.9,"Plus stays on"],[3.3,"free account"]]),v=(o/P*100).toFixed(3);return e.jsxs("div",{className:"pst-col",style:{gap:8},children:[e.jsx(d,{children:e.jsx(m,{title:"Renewal",sub:"1 Oct",price:"US$5.00",chip:e.jsx(U,{states:["Due","Failed"],at:t,tones:["ink","faint"]})})}),e.jsxs("div",{className:"pst-rail",style:{marginTop:2},children:[e.jsxs("div",{className:"pst-rail-read",children:[e.jsx(w,{value:r,format:g=>`Day ${Math.round(g)}`,size:"lg"}),e.jsx("span",{className:"bt-data bt-faint",children:N})]}),e.jsx("p",{className:"pst-cap-wrap",children:"You keep Plus for up to 21 days from the first failed 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e.jsxs("div",{className:"pst-col",style:{gap:8},children:[e.jsxs(u,{style:{justifyContent:"space-between"},children:[e.jsx("span",{className:"pst-line-label pst-wide",children:"Account"}),e.jsxs("span",{className:"pst-anchor",style:{marginLeft:"auto"},children:[e.jsx(B,{press:i,children:"Delete account"}),e.jsx(I,{x:y(-60,60,t),y:y(24,12,t),press:i,opacity:1-a(s,1.3,1.5)})]})]}),e.jsx(J,{day:r=>({lit:r<=12?1:0,gone:r>12?j(s,1.3,1.9,r-13,18):0,mark:r===12&&i>=.5})}),e.jsx("p",{className:"pst-cap-wrap",style:l(n),children:"BidJig Plus ends straight away."}),e.jsx("p",{className:"pst-cap-wrap pst-foot",style:l(o),children:"The rest of that month is not refunded."})]})}},ce=[["Consumer Guarantees Act","New Zealand"],["Australian Consumer Law","Australia"]],de={section:"Your rights under consumer law",kicker:"Consumer law",duration:2.6,render:s=>e.jsxs("div",{className:"pst-col",style:{gap:6},children:[e.jsx("p",{className:"bt-cap",children:"Where you live"}),e.jsx(d,{children:ce.map(([t,i],n)=>e.jsxs(u,{className:"pst-step",style:{opacity:.4+.6*a(s,.3+n*.4,.6+n*.4)},children:[e.jsx(D,{name:"check"}),e.jsxs("div",{className:"pst-step-text",children:[e.jsx("p",{className:"bt-title",children:t}),e.jsx("p",{className:"bt-sub",children:i})]})]},t))}),e.jsx("p",{className:"pst-cap-wrap",style:{marginTop:6,...l(a(s,1.5,1.8))},children:"Some rights can't be removed by any policy."}),e.jsx("p",{className:"pst-cap-wrap",style:l(a(s,2.1,2.4)),children:"Where a law gives you a refund, you get it."})]})},p=5,he=.83,ue=4.17,pe={section:$,kicker:"UK and EU",duration:3.8,render:s=>{const t=a(s,.3,1.1),i=a(s,1.3,1.6),n=a(s,2.6,2.9),o=a(s,3.1,3.4);return e.jsxs("div",{className:"pst-col",style:{gap:8},children:[e.jsxs("div",{className:"pst-rail-read",children:[e.jsx(w,{value:Math.round(t*p),format:r=>`Day ${Math.round(r)}`,size:"lg"}),e.jsx("span",{className:"bt-data bt-faint",children:"of 14 days"})]}),e.jsx(J,{day:r=>({lit:r<=p?j(s,.3,1.1,r-1,p):0,gone:r>p?j(s,1.8,2.4,r-p-1,30-p):0,mark:r===p&&i>=.5})}),e.jsxs(d,{className:"pst-foot",children:[e.jsxs(u,{className:"pst-line",style:l(n),children:[e.jsx("span",{className:"pst-line-label",children:"You pay"}),e.jsx(w,{value:he*h.out3(n),format:R})]}),e.jsxs(u,{className:"pst-line",style:l(o),children:[e.jsx("span",{className:"pst-line-label",children:"We refund"}),e.jsx(w,{value:ue*h.out3(o),format:R,tone:"money"})]})]})]})}},ye={section:"Contact",kicker:"Contact",duration:1.1,render:s=>e.jsx("div",{style:l(a(s,.3,.7),8),children:e.jsx(z,{title:"[email protected]",body:"Refund requests"})})},A=[Q,se,te,ne,re,oe,le,de,pe,ye],me=["The short version","What is refunded","If you delete your account",$],f=F,S=O;function Ne(){return e.jsx(W,{className:"rail-shell doc-ground",children:e.jsxs("div",{className:"doc-page",children:[e.jsx(K,{label:"On this page",ariaLabel:"On this page",children:S.map(s=>e.jsx("a",{href:`#${x(s)}`,className:"toc-link",children:s},s))}),e.jsxs("div",{className:"doc-main",children:[e.jsxs("div",{className:"doc-head",children:[e.jsx("h1",{children:"Refund Policy"}),e.jsx(M,{dates:_})]}),e.jsxs("section",{className:"doc-body",children:[e.jsxs(c,{title:"The short version",children:[e.jsx("p",{children:"BidJig Plus costs US$5 a month and renews every month until you cancel. You can cancel any time, and you keep BidJig Plus until the end of the month you've already paid for."}),e.jsxs("p",{children:["We don't give refunds if you change your mind. That means no refunds for part-months, unused time, or a renewal you forgot to cancel. If we charge you by mistake, you get that money back. If BidJig Plus doesn't work as we describe it, we fix it or refund you, as"," ",e.jsx("a",{href:`#${x("What is refunded")}`,className:"link-a",children:"What is refunded"})," ","explains."]}),e.jsxs("p",{children:["If you live in the UK or the EU, you can also cancel within 14 days of subscribing, and we refund the days you didn't have."," ",e.jsx("a",{href:`#${x(f)}`,className:"link-a",children:"How that works"}),"."]}),e.jsxs("p",{children:["Cashback can be withdrawn to a bank account or e-wallet in your own name, in many countries, but not all. If you're not sure we can pay you, ask us at"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"})," ","before you subscribe."]}),e.jsxs("p",{children:["This policy is part of the"," ",e.jsx("a",{...b("/terms"),className:"link-a",children:"Terms of Service"}),"."]})]}),e.jsx(L,{sections:S,beats:A,pick:me}),e.jsx(c,{title:"How BidJig Plus is billed",children:e.jsxs("ul",{children:[e.jsx("li",{children:"BidJig Plus is a monthly subscription at US$5 a month, charged in US dollars. Your bank may add a fee for converting it. There is no yearly plan."}),e.jsx("li",{children:"It renews automatically each month, on the date you first subscribed, until you cancel it."}),e.jsx("li",{children:"Stripe takes the payment. You pay on Stripe's own checkout page, and your card details never reach BidJig."}),e.jsxs("li",{children:["Cashback can be withdrawn to a bank account or e-wallet in your own name, in many countries. We can't pay out where sanctions forbid it, or to a country where we don't have a payout method yet. If we can't pay you, your cashback still builds up in your balance, but you can't withdraw it. Not sure we can pay you? Ask us at"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"})," ","before you subscribe. The"," ",e.jsx("a",{...b("/cashback-policy"),className:"link-a",children:"Cashback Policy"})," has the details."]}),e.jsx("li",{children:"Wherever you live, you can withdraw only while withdrawals are open. If your dashboard says withdrawals aren't open yet, your cashback stays in your balance until they are."}),e.jsx("li",{children:"You never need BidJig Plus to use BidJig. The extension, every scan and every store work the same on a free account."})]})}),e.jsxs(c,{title:"Cancelling",children:[e.jsxs("p",{children:["Open your ",e.jsx("a",{...b("/dashboard"),

1className:"link-a",children:"dashboard"}),", choose Manage subscription under Your plan, and cancel on Stripe's page."]}),e.jsxs("ul",{children:[e.jsx("li",{children:"BidJig Plus stays on until the end of the month you've paid for, and your dashboard shows the date it ends. After that your account is a free account, and nothing more is charged."}),e.jsx("li",{children:"Purchases you clicked through while on BidJig Plus keep the BidJig Plus share, even if their cashback clears after you cancel."}),e.jsx("li",{children:"Your watchlist, alerts and cashback balance stay on your free account."}),e.jsxs("li",{children:["If you live in the UK or the EU and it's within 14 days of subscribing, you can cancel by email instead and get back what you paid for the days you didn't have. See ",e.jsx("a",{href:`#${x(f)}`,className:"link-a",children:f}),"."]})]})]}),e.jsxs(c,{title:"What is not refunded",children:[e.jsx("p",{children:"If you change your mind, we don't give refunds or credits for:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"part of a month, including the rest of a month after you cancel"}),e.jsx("li",{children:"time you chose not to use, or a month you didn't shop through BidJig"}),e.jsx("li",{children:"a renewal you forgot to cancel"}),e.jsx("li",{children:"cashback a store didn't pay. BidJig Plus raises your share of what a store pays. It can't make a store pay."}),e.jsx("li",{children:"the rest of the month when you delete your account (see below)"})]}),e.jsxs("p",{children:["The exceptions are the UK and EU right to cancel within your first 14 days, explained ",e.jsx("a",{href:`#${x(f)}`,className:"link-a",children:"below"}),", and anything else the law where you live requires."]})]}),e.jsxs(c,{title:"What is refunded",children:[e.jsx("p",{children:"If a charge was our mistake, or BidJig Plus didn't work as described, we put it right. That includes:"}),e.jsxs("ul",{children:[e.jsx("li",{children:"being charged twice for the same month"}),e.jsx("li",{children:"being charged after your cancellation took effect"}),e.jsx("li",{children:"being charged a different amount from the price you agreed to"}),e.jsx("li",{children:"any other charge caused by a fault in BidJig's billing"}),e.jsx("li",{children:"a month when BidJig Plus didn't work as described, for example your watchlist stopped being re-checked"})]}),e.jsx("p",{children:"If the problem is small and we can fix it, we'll fix it. If purchases you made on BidJig Plus got the free share instead of 4×, we credit the difference to your cashback. If we can't fix a problem within a reasonable time, or it's serious, you can cancel and get a refund. If you're in New Zealand, the Consumer Guarantees Act gives you that right, and we'll meet anything else it requires."}),e.jsx("p",{children:"If we stop offering BidJig Plus, or close your account for a reason other than a breach of the Terms, we refund the part of the month you've paid for and can't use."}),e.jsxs("p",{children:["Email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"})," ","from the address on your account if you can, with the date and amount of the charge. Refunds go back the way you paid, through Stripe. Your bank decides how long it takes to show."]}),e.jsx("p",{children:"Please email us before you dispute a charge with your bank, so we can fix it directly."})]}),e.jsx(c,{title:"If a payment fails",children:e.jsxs("ul",{children:[e.jsx("li",{children:"If a renewal doesn't go through, Stripe may try the card again. You can update your card from Manage subscription."}),e.jsx("li",{children:"You keep BidJig Plus for up to 21 days from the first failed payment while that happens."}),e.jsx("li",{children:"After that your account becomes a free account. Cancelling from Manage subscription stops it renewing. Stripe may still retry the payment that failed."})]})}),e.jsx(c,{title:"If you delete your account",children:e.jsxs("ul",{children:[e.jsx("li",{children:"Deleting your account cancels BidJig Plus straight away, and the rest of that month is not refunded."}),e.jsx("li",{children:"To use the time you've paid for, cancel first, and delete your account after the month ends."}),e.jsx("li",{children:"If you live in the UK or the EU and you're within your first 14 days, email us to cancel before you delete, so we can refund the days you didn't have."}),e.jsxs("li",{children:["Cleared cashback has to be withdrawn before an account can be deleted from the dashboard. If you can't withdraw it, email support and we'll settle it with you and delete the account. The"," ",e.jsx("a",{...b("/cashback-policy"),className:"link-a",children:"Cashback Policy"})," ","explains how."]})]})}),e.jsx(c,{title:"Your rights under consumer law",children:e.jsx("p",{children:"Nothing in this policy takes away rights you have under the consumer law where you live. Some of those rights can't be removed by any policy, such as the guarantees in New Zealand's Consumer Guarantees Act and the Australian Consumer Law. Where a law like that gives you a refund or another remedy, you get it."})}),e.jsxs(c,{title:f,children:[e.jsx("p",{children:"If you live in the UK or the European Union, you can cancel a new BidJig Plus subscription within 14 days, for any reason."}),e.jsxs("ul",{children:[e.jsx("li",{children:"You have 14 days, counted from the day after you subscribe. This applies when you first subscribe, and again if you subscribe again after cancelling. It doesn't restart at each monthly renewal."}),e.jsxs("li",{children:["To cancel, email"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"}

1)," (from the address on your account if you can) and tell us you're cancelling BidJig Plus. You can use the form below, but you don't have to. You don't need to give a reason."]}),e.jsx("li",{children:"At checkout you asked us to start BidJig Plus straight away. So if you cancel within the 14 days, you pay for the days you had it, and we refund the rest. For example, if you cancel after 5 days of a 30-day month, you pay US$0.83 for those 5 days and we refund US$4.17."}),e.jsx("li",{children:"We refund within 14 days of your email, the way you paid."}),e.jsx("li",{children:"Deleting your account cancels BidJig Plus straight away, but it doesn't send this refund by itself, so email us to cancel first. If you've already deleted your account within the 14 days, email us and we'll still refund the days you didn't have."}),e.jsx("li",{children:"After the 14 days, the rest of this policy applies to you as it does to everyone."})]}),e.jsxs("p",{children:["You're buying from BidJig, and you can reach us at"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"}),"."]}),e.jsxs("p",{children:[e.jsx("strong",{children:"Cancellation form."})," Copy this into an email to"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"}),", or write your own."]}),e.jsxs("p",{children:["To: BidJig, [email protected]",e.jsx("br",{}),"I cancel my contract for the BidJig Plus subscription.",e.jsx("br",{}),"Subscribed on:",e.jsx("br",{}),"Name:",e.jsx("br",{}),"Email on the account:",e.jsx("br",{}),"Date:"]})]}),e.jsxs(c,{title:"Contact",children:[e.jsxs("p",{children:["Billing questions and refund requests:"," ",e.jsx("a",{href:"mailto:[email protected]",className:"link-a",children:"[email protected]"})]}),e.jsx("p",{children:"Every other policy is linked in the footer of every page."})]})]})]}),e.jsx(H,{sections:S,beats:A,followRail:!0})]})})}export{Ne as default};