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https://cabbicore.com/support

html cabbicore.com collected 2026-10-02 01:24:51 UTC 29,445 bytes, 547 lines download raw bytes

1<!DOCTYPE html>
2<html lang="en">
3<head>
4    <meta charset="UTF-8">
5    <meta name="viewport" content="width=device-width, initial-scale=1.0">
6    <title>CabbiCore - Support</title>
7    <link rel="preconnect" href="https://fonts.googleapis.com">
8<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
9<link href="https://fonts.googleapis.com/css2?family=Sora:wght@300;400;500;600;700&family=Space+Grotesk:wght@400;500;600;700&display=swap" rel="stylesheet">
10<link rel="stylesheet" href="https://cabbicore.com/css/cabbicore-public.css?v=1789562110">
11
12<script defer src="https://cabbicore.com/js/cabbicore-lightbox.js?v=1789559005"></script>
12
13        
14    
14<script src="https://cdn.tailwindcss.com"></script>
14
15    <!-- Livewire Styles --><style >[wire\:loading][wire\:loading], [wire\:loading\.delay][wire\:loading\.delay], [wire\:loading\.inline-block][wire\:loading\.inline-block], [wire\:loading\.inline][wire\:loading\.inline], [wire\:loading\.block][wire\:loading\.block], [wire\:loading\.flex][wire\:loading\.flex], [wire\:loading\.table][wire\:loading\.table], [wire\:loading\.grid][wire\:loading\.grid], [wire\:loading\.inline-flex][wire\:loading\.inline-flex] {display: none;}[wire\:loading\.delay\.none][wire\:loading\.delay\.none], [wire\:loading\.delay\.shortest][wire\:loading\.delay\.shortest], [wire\:loading\.delay\.shorter][wire\:loading\.delay\.shorter], [wire\:loading\.delay\.short][wire\:loading\.delay\.short], [wire\:loading\.delay\.default][wire\:loading\.delay\.default], [wire\:loading\.delay\.long][wire\:loading\.delay\.long], [wire\:loading\.delay\.longer][wire\:loading\.delay\.longer], [wire\:loading\.delay\.longest][wire\:loading\.delay\.longest] {display: none;}[wire\:offline][wire\:offline] {display: none;}[wire\:dirty]:not(textarea):not(input):not(select) {display: none;}:root {--livewire-progress-bar-color: #2299dd;}[x-cloak] {display: none !important;}[wire\:cloak] {display: none !important;}dialog#livewire-error::backdrop {background-color: rgba(0, 0, 0, .6);}</style>
16    <style>
17        /* The login and registration forms, laid out like the ticket form they
18           sit above - two columns of fields, then one action row. A full-width
19           card holding two lonely stacked inputs was half the "different size
20           containers" complaint. */
21        /*
22         * The ticket component is built to fill a page of its own - its root is
23         * h-[calc(100vh-2rem)] - so embedded in a section here it claimed a
24         * viewport of height whatever it actually held, which is most of why
25         * this page read as a set of mismatched boxes. Let it size to its
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27         */
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31        }
32
33        .cbf-auth-form { display: grid; gap: 16px; }
34        .cbf-support-actions {
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43
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116
117        .cbf-support input:focus,
118        .cbf-support textarea:focus,
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120            border-color: var(--cbf-accent) !important;
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123
124        .cbf-support input:hover,
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129
130        .cbf-support select {
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159
160        .cbf-support .text-gray-700,
161        .cbf-support .text-gray-600,
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167        .cbf-support .text-blue-600,
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169        .cbf-support .text-green-600,
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171            color: var(--cbf-accent) !important;
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174        .cbf-support .text-red-500,
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177            color: var(--cbf-danger) !important;
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180        .cbf-support .bg-blue-600,
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186        .cbf-support .hover\\:bg-blue-700:hover,
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203
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208        .cbf-support .hover\\:bg-blue-50:hover {
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211
212        .cbf-support .hover\\:bg-gray-50:hover {
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220        .cbf-support .border-t {
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229            border-color: var(--cbf-border) !important;
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231
232        /* Ensure submit button is visible */
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234            opacity: 1 !important;
235            visibility: visible !important;
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237        }
238
239        @media (max-width: 640px) {
240
241            .cbf-card {
242                padding: 18px;
243            }
244        }
245    
246    </style>
247</head>
248<body class="cbf-ui cbf-support">
249    <header class="cbf-nav">
250    <div class="cbf-container cbf-nav-inner">
251        <a class="cbf-brand" href="https://cabbicore.com/">
252            <div class="cbf-brand-icon">
253                <img src="/logos/CabbiCore_Icon_Svg.svg" alt="CabbiCore icon">
254            </div>
255            <img class="cbf-wordmark" src="/logos/cabbicore_whitetextonly.png" alt="CabbiCore">
256        </a>
257        <nav class="cbf-nav-links">
258            <a href="https://cabbicore.com/#portal">Portal</a>
259            <a href="https://cabbicore.com/#plugin">Plugin</a>
260            <a href="https://cabbicore.com/portal/register">Pricing</a>
261            <a href="https://cabbicore.com/plugin-release-notes">Release Notes</a>
262            <a href="https://cabbicore.com/support">Support</a>
263            <a href="https://cabbicore.com/review">Review us</a>
264        </nav>
265        <div class="cbf-nav-cta">
266            <a class="cbf-btn" href="https://cabbicore.com/login">Portal Login</a>
267            <a class="cbf-btn cbf-btn--accent" href="https://cabbicore.com/plugin">Get the Plugin</a>
268        </div>
269    </div>
270</header>
271    <div class="cbf-release-shell">
272        
273        <div class="cbf-page ">
274                            <header class="cbf-page-header">
275                <h1>Support</h1>
276                                    <p>Raise a ticket with us, or read the guides - most answers are already written up.</p>
277                                                                    <div class="cbf-page-search">
278                            <a class="cbf-btn" href="#guides">Browse the guides &darr;</a>
279                    </div>
280                            </header>
281        
282        <main>
283                    
284    
285    <section aria-labelledby="ticket-heading" id="ticket">
286        <h2 class="kb-section-head" id="ticket-heading">Raise a support ticket</h2>
287        <p class="kb-section-sub">
288                            Log in to raise a ticket and track it. Registering takes a moment.
289                    </p>
290
291                                <div x-data="{ showRegister: false }">
292                <div class="cbf-card">
293                    <form x-show="!showRegister" x-transition action="https://cabbicore.com/support/login" method="POST" class="cbf-auth-form">
294                        <input type="hidden" name="_token" value="tMgMm4RoGefFUFMvxojz2NdmkTLFqJhZaaj8yw6h" autocomplete="off">                        <div class="cbf-form-row">
295                        <div>
296                            <label class="block text-sm font-medium text-gray-700 mb-1">Email Address *</label>
297                            <input type="email" name="email" required value="" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="[email protected]">
298                                                    </div>
299
300                        <div>
301                            <label class="block text-sm font-medium text-gray-700 mb-1">Password *</label>
302                            <input type="password" name="password" required class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="Your password">
303                                                    </div>
304
305                        </div>
306
307                        <div class="cbf-support-actions">
308                            <label class="inline-flex items-center text-sm text-gray-600">
309                                <input type="checkbox" name="remember" class="mr-2">
310                                Remember me
311                            </label>
312                            <button type="submit" class="cbf-btn cbf-btn--accent">Log in</button>
313                        </div>
314                    </form>
315
316                    <div class="mt-6 text-center">
317                        <button type="button" @click="showRegister = !showRegister" class="text-green-700 font-semibold hover:underline">
318                            <span x-show="!showRegister">No account? Register now</span>
319                            <span x-show="showRegister">Login to existing account</span>
320                        </button>
321                    </div>
322
323                    <div x-show="showRegister" x-transition class="mt-8 border-t pt-8">
324                        <h3 class="text-2xl font-bold text-gray-900 mb-6">Create Account</h3>
325
326                        <form action="https://cabbicore.com/support/register" method="POST" class="cbf-auth-form">
327                            <input type="hidden" name="_token" value="tMgMm4RoGefFUFMvxojz2NdmkTLFqJhZaaj8yw6h" autocomplete="off">                            <input type="text" name="company_website" value="" tabindex="-1" autocomplete="off" class="hidden" aria-hidden="true">
328                            <input type="hidden" name="form_loaded_at" value="eyJpdiI6InhuTmV6c0hrZlJ1dHVSZllZbjA2VFE9PSIsInZhbHVlIjoiZG1ReGQxK2RYRU5VN1J0YVMvTGhWUT09IiwibWFjIjoiZjRkMDI3Y2QxNzAwZWRhZDVkYjMyNjk0YWIzYWI0NWU2OWFkNWU5YjUyNGFjYmUxOWY4OTI1MDM0ZWQ5M2ZjYiIsInRhZyI6IiJ9">
329
330                            <div class="cbf-form-row">
331                            <div>
332                                <label class="block text-sm font-medium text-gray-700 mb-1">Full Name *</label>
333                                <input type="text" name="name" required value="" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="Your full name">
334                                                            </div>
335
336                            <div>
337                                <label class="block text-sm font-medium text-gray-700 mb-1">Email Address *</label>
338                                <input type="email" name="email" required value="" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="[email protected]">
339                                                            </div>
340
341                            <div>
342                                <label class="block text-sm font-medium text-gray-700 mb-1">Password *</label>
343                                <input type="password" name="password" required class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="Create a password">
344                                                            </div>
345
346                            <div>
347                                <label class="block text-sm font-medium text-gray-700 mb-1">Confirm Password *</label>
348                                <input type="password" name="password_confirmation" required class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-green-500 focus:border-transparent" placeholder="Confirm your password">
349                            </div>
350                            </div>
351
352                            <p class="text-sm text-gray-500 mt-4">Registering lets you submit tickets and track their status.</p>
353
354                            <div class="flex gap-3 pt-4">
355                                <button type="button" @click="showRegister = false" class="flex-1 cbf-btn">Cancel</button>
356                                <button type="submit" class="flex-1 cbf-btn cbf-btn--accent text-center justify-center items-center">Create Account</button>
357                            </div>
358                        </form>
359                    </div>
360                </div>
361            </div>
362            </section>
363    
364    <section id="guides" aria-labelledby="kb-heading" style="margin-top:38px;padding-top:26px;border-top:1px solid var(--cbf-border);">
365        <div style="display:flex;gap:16px;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;margin-bottom:18px;">
366            <div>
367                <h2 class="kb-section-head" id="kb-heading">Guides and how-tos</h2>
368                <p class="kb-section-sub" style="margin:0;">
369                    Short written guides and videos for every tool. No login needed.
370                </p>
371            </div>
372            <form method="GET" action="https://cabbicore.com/support" style="display:flex;gap:8px;align-items:center;">
373                                <input name="q" type="search" value="" placeholder="Search guides..." class="cbf-input" style="min-width:200
373px;padding:8px;">
374                <button type="submit" class="cbf-btn cbf-btn--accent" style="padding:8px 12px;">Search</button>
375            </form>
376        </div>
377
378        <div class="kb-cats">
379        <a class="kb-cat is-on"
380           href="https://cabbicore.com/support">All</a>
381                    <a class="kb-cat "
382               href="https://cabbicore.com/support?category=Bulk%20Tools">Bulk Tools</a>
383                    <a class="kb-cat "
384               href="https://cabbicore.com/support?category=Customers">Customers</a>
385                    <a class="kb-cat "
386               href="https://cabbicore.com/support?category=Operators">Operators</a>
387                    <a class="kb-cat "
388               href="https://cabbicore.com/support?category=Pricing">Pricing</a>
389                    <a class="kb-cat "
390               href="https://cabbicore.com/support?category=Zones">Zones</a>
391            </div>
392
393    <div class="kb-grid">
394                    <a class="kb-card" href="https://cabbicore.com/guides/customer-quotes">
395                <div class="kb-thumb ">
396                    
397                                            <video class="kb-shot" src="https://cabbicore.com/guides/customer-quotes/video#t=1"
398                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
399                                                                <span class="kb-play"></span>
400                                                                            <span class="kb-dur">2:16</span>
401                                                            </div>
402                <div class="kb-body">
403                    <p class="kb-title">Customer quotes</p>
404                                            <p class="kb-summary">Save a price against a customer while you build a booking, then recall it when they ring back.</p>
405                                                                <div class="kb-tags">
406                                                            <span class="kb-tag">Customers</span>
407                                                            <span class="kb-tag">Pricing</span>
408                                                            <span class="kb-tag">Operators</span>
409                                                    </div>
410                                    </div>
411            </a>
412                    <a class="kb-card" href="https://cabbicore.com/guides/customer-ban-approvals">
413                <div class="kb-thumb ">
414                    
415                                            <video class="kb-shot" src="https://cabbicore.com/guides/customer-ban-approvals/video#t=1"
416                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
417                                                                <span class="kb-play"></span>
418                                                                            <span class="kb-dur">2:26</span>
419                                                            </div>
420                <div class="kb-body">
421                    <p class="kb-title">Customer ban approvals</p>
422                                            <p class="kb-summary">Let operators raise a ban request instead of banning outright, and have a named approver check it first.</p>
423                                                                <div class="kb-tags">
424                                                            <span class="kb-tag">Operators</span>
425                                                            <span class="kb-tag">Customers</span>
426                                                    </div>
427                                    </div>
428            </a>
429                    <a class="kb-card" href="https://cabbicore.com/guides/import-and-export-parking-zones">
430                <div class="kb-thumb ">
431                    
432                                            <video class="kb-shot" src="https://cabbicore.com/guides/import-and-export-parking-zones/video#t=1"
433                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
434                                                                <sp
434an class="kb-play"></span>
435                                                                            <span class="kb-dur">1:33</span>
436                                                            </div>
437                <div class="kb-body">
438                    <p class="kb-title">Import and export parking zones</p>
439                                            <p class="kb-summary">Move parking zone boundaries between systems with a CSV, and add a prefix so you can spot what you imported.</p>
440                                                                <div class="kb-tags">
441                                                            <span class="kb-tag">Zones</span>
442                                                            <span class="kb-tag">Bulk Tools</span>
443                                                    </div>
444                                    </div>
445            </a>
446                    <a class="kb-card" href="https://cabbicore.com/guides/update-zone-settings-in-bulk">
447                <div class="kb-thumb ">
448                    
449                                            <video class="kb-shot" src="https://cabbicore.com/guides/update-zone-settings-in-bulk/video#t=1"
450                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
451                                                                <span class="kb-play"></span>
452                                                                            <span class="kb-dur">1:20</span>
453                                                            </div>
454                <div class="kb-body">
455                    <p class="kb-title">Update zone settings in bulk</p>
456                                            <p class="kb-summary">Change a setting across many zones at once. Anything you do not tick is left exactly as it was.</p>
457                                                                <div class="kb-tags">
458                                                            <span class="kb-tag">Zones</span>
459                                                            <span class="kb-tag">Bulk Tools</span>
460                                                    </div>
461                                    </div>
462            </a>
463                    <a class="kb-card" href="https://cabbicore.com/guides/update-zone-attributes-and-sites-in-bulk">
464                <div class="kb-thumb ">
465                    
466                                            <video class="kb-shot" src="https://cabbicore.com/guides/update-zone-attributes-and-sites-in-bulk/video#t=1"
467                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
468                                                                <span class="kb-play"></span>
469                                                                            <span class="kb-dur">1:11</span>
470                                                            </div>
471                <div class="kb-body">
472                    <p class="kb-title">Update zone attributes and sites in bulk</p>
473                                            <p class="kb-summary">Change the Attributes tab across many zones at once, without touching the settings you leave unticked.</p>
474                                                                <div class="kb-tags">
475                                                            <span class="kb-tag">Zones</span>
476                                                            <span class="kb-tag">Bulk Tools</span>
477                                                    </div>
478                                    </div>
479            </a>
480                    <a class="kb-card" href="https://cabbicore.com/guides/bulk-updating-exporting-and-importing-fixed-fares">
481                <div class="kb-thumb ">
482                    
483                                            <video class="kb-shot" src="https://cabbicore.com/guides/bulk-updating-exporting-and-importing-fixed-fares/video#t=1"
484                               preload="metadata" muted playsinline tabindex="-1" aria-hidden="true"></video>
485                                                                <sp
485an class="kb-play"></span>
486                                                                            <span class="kb-dur">2:29</span>
487                                                            </div>
488                <div class="kb-body">
489                    <p class="kb-title">Bulk updating, exporting and importing fixed fares</p>
490                                            <p class="kb-summary">Export every fixed fare to a spreadsheet, change them all at once, and import them back — into the same system or a different one.</p>
491                                                                <div class="kb-tags">
492                                                            <span class="kb-tag">Bulk Tools</span>
493                                                            <span class="kb-tag">Pricing</span>
494                                                    </div>
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512            <p style="color: var(--cbf-muted); font-size: 14px; line-height: 1.6;">CabbiCore works directly with fleets to deliver automation, cost savings, and custom tools that extend iCabbi.</p>
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530            <h4>Support</h4>
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