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13<meta name="description" content="We value your opinion and want to hear from you.
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18Our riders and community members are some of the best resources for improving our services. Please send us your questions, comments, and feedback in one of the following ways:
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23NOTE: If you are reporting an immediate safety incident, call 911." />
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165        </div>
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167<nav class="navbar navbar-expand-lg  ">
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193  <h2 class="visually-hidden" id="block-mainnavigation-menu">Main navigation</h2>
194  
195
196        
197              <ul>
198              <li>
199        <a href="">Getting Around</a>
200                                <ul>
201              <li>
202        <a href="/actransit-realtime" data-drupal-link-system-path="actransit-realtime">ACT RealTime</a>
203              </li>
204          <li>
205        <a href="https://tp.actransit.org">Trip Planner</a>
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208        <a href="/maps-schedules" data-drupal-link-system-path="maps-schedules">Maps &amp; Schedules</a>
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211        <a href="/service-alerts" data-drupal-link-system-path="node/187">Service Alerts</a>
212              </li>
213          <li>
214        <a href="/services" title="About AC Transit Services" data-drupal-link-system-path="node/358">About AC Transit Services</a>
215              </li>
216          <li>
217        <a href="/schools" data-drupal-link-system-path="node/26241">Supplementary Service to Schools</a>
218              </li>
219          <li>
220        <a href="/transbay" data-drupal-link-system-path="node/326">Transbay</a>
221              </li>
222          <li>
223        <a href="/rider-resources" data-drupal-link-system-path="node/350">Rider Resources</a>
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226        <a href="/all-nighter" data-drupal-link-system-path="node/21480">All Nighter Service</a>
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236              </li>
237          <li>
238        <a href="">Fares</a>
239                                <ul>
240              <li>
241        <a href="/fares" data-drupal-link-system-path="node/339">Fares</a>
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253        <a href="/easypass" data-drupal-link-system-path="node/349">EasyPass</a>
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256  
257              </li>
258          <li>
259        <a href="">
259Customer Service</a>
260                                <ul>
261              <li>
262        <a href="https://www.actransit.org/contact-us">Compliments &amp; Feedback</a>
263              </li>
264          <li>
265        <a href="/where-buy" data-drupal-link-system-path="node/195">Clipper Customer Service Center</a>
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267          <li>
268        <a href="/lostandfound" data-drupal-link-system-path="node/17810">Lost and Found</a>
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270          <li>
271        <a href="/contact-us" data-drupal-link-system-path="node/31534" class="is-active">Contact Us</a>
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273          <li>
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275              </li>
276          <li>
277        <a href="/government-tort-claims" data-drupal-link-system-path="node/360">Claims</a>
278              </li>
279          <li>
280        <a href="/Civil-Rights" data-drupal-link-system-path="node/341">Civil Rights</a>
281              </li>
282          <li>
283        <a href="https://actransit1.my.site.com/support/s/group-travel?language=en_US">Group Travel</a>
284              </li>
285          <li>
286        <a href="/requesttimetables" data-drupal-link-system-path="node/20834">Request Timetables</a>
287              </li>
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289  
290              </li>
291          <li>
292        <a href="">Stay Connected</a>
293                                <ul>
294              <li>
295        <a href="/connect-us" data-drupal-link-system-path="node/212">Connect with Us</a>
296              </li>
297          <li>
298        <a href="/updates" data-drupal-link-system-path="node/1074">ACT Updates</a>
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301        <a href="/planning" data-drupal-link-system-path="node/10951">Planning</a>
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303          <li>
304        <a href="https://actransit1.my.site.com/support/s/construction-and-event?language=en_US">Construction &amp; Event Notification</a>
305              </li>
306          <li>
307        <a href="https://www.actransit.org/resources-for-cities">Resources for Cities and Counties</a>
308              </li>
309        </ul>
310  
311              </li>
312          <li>
313        <a href="">About Us</a>
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316        <a href="/about" data-drupal-link-system-path="node/12179">About Us</a>
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319        <a href="/board-of-directors" data-drupal-link-system-path="node/17578">Board of Directors</a>
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322        <a href="/executive-staff" data-drupal-link-system-path="node/332">Executive Staff</a>
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324          <li>
325        <a href="/legislative-affairs" data-drupal-link-system-path="node/242">Legislative Affairs</a>
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327          <li>
328        <a href="/projects" data-drupal-link-system-path="node/251">Capital Projects</a>
329              </li>
330          <li>
331        <a href="/newsroom" data-drupal-link-system-path="node/298">Newsroom</a>
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333          <li>
334        <a href="/data-api-resource-center" data-drupal-link-system-path="node/250">Data API &amp; Resource Center</a>
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336          <li>
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340        <a href="/acterp" data-drupal-link-system-path="node/384">Retirement</a>
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343        <a href="/Sustainability_ZEB" data-drupal-link-system-path="node/19097">Sustainability &amp; ZEB</a>
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346        <a href="/doing-business" data-drupal-link-system-path="node/2610">Doing Business with AC Transit</a>
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349        <a href="/construction-access-permits" data-drupal-link-system-path="node/6794">Construction Access Permits</a>
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357
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360
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368	<li class="notification"><a href="https://www.actransit.org/service-alerts">Service Alerts</a></li>
369	<li class="meetings"><a href="https://actransit.legistar.com/Calendar.aspx" target="_blank">Public Meetings</a></li>
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404 </div>
405  </div>
406
407
408                         
409                    </div>
410                    <div class="top_search">
411                        <button type="button" class="buttonsearch" id="buttonsearch">
412                          
413                          <img src="/themes/actransit_theme/images/search.svg" alt="search">
414                          </button>
415                </div>
416                 <div class="searchbardiv" id="formsearch">
417                    <form role="search" method="get" id="searchform" action="/search/node">
418                        <div class="input-group">
419                        <label for="searchbox" class="sr-only">Search Term</label>
420                            <input type="text" id="searchbox" placeholder="Search Term" class="form-control" name="keys" id="s">
421                            <div class="input-group-btn">
422                                <button class="btn btn-default"  id="searchsubmit"  type="submit">
423                                    <strong>Search</strong>
424                                </button>
425
426                            </div>
427                        </div>
428                    </form>
429                </div>
430    </div>
431      
432      
433    </div>
434  </div>
435</nav>
436  
437  
438  <div class="bottom_menu">
439      
440                                            <div id="block-mainbottomlinks">
441  
442    
443      
444            <div><ul>
445	<li class="subscribe"><a href="javascript:window.open('http://service.govdelivery.com/service/multi_subscribe.html?code=ACTRANSIT','Po
445pup','width=780,%20height=440,%20toolbar=no,%20scrollbars=yes,%20resizable=yes');%20void('')">Subscribe</a></li>
446	<li class="notification"><a href="https://www.actransit.org/service-alerts">Service Alerts</a></li>
447	<li class="meetings"><a href="https://actransit.legistar.com/Calendar.aspx" target="_blank">Public Meetings</a></li>
448</ul>
449</div>
450      
451  </div>
452
453
454                      
455      
456  </div>
457   
458   
459   
460   
461    </div>
462</header>
463
464
465  <div class="main_wrapper" id="main-content">
466  <div class="main_title_area">
467          
468                     <div class="breadcrumb_wrapper">
469                                                                        <div class="breadcrumb">
470                                                                                                                    <div>
471  
472    
473        <nav role="navigation" aria-labelledby="system-breadcrumb">
474    <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2>
475    <ol>
476          <li>
477                  <a href="/">Home</a>
478              </li>
479          <li>
480                  Customer Service
481              </li>
482          <li>
483                  Contact Us
484              </li>
485        </ol>
486  </nav>
487
488  </div>
489
490                                  
491                           </div>
492                           </div>
493                           
494                           <div class="top_page_title">
495						   										
496                               		<h1>	
497																					Contact Us
498										 
499										</h1>
500                                        <h2 class="visually-hidden">Page Title</h2>
501                                        <h3 class="visually-hidden">Page Title</h3>
502									                           </div>
503             </div>
504			<div class="wrapper">
505                 <div class="container inner-page-content">  
506        			        				    <div class="language-switcher-language-url" id="block-languageswitcher" role="navigation">
507  
508    
509      <ul class="links"><li hreflang="en" data-drupal-link-system-path="node/31534" class="en is-active"><a href="/contact-us" class="language-link is-active" hreflang="en" data-drupal-link-system-path="node/31534">English</a></li><li hreflang="es" data-drupal-link-system-path="node/31534" class="es"><a href="/es/node/31534" class="language-link" hreflang="es" data-drupal-link-system-path="node/31534">Español</a></li><li hreflang="zh-hant" data-drupal-link-system-path="node/31534" class="zh-hant"><a href="/zh/node/31534" class="language-link" hreflang="zh-hant" data-drupal-link-system-path="node/31534">中文</a></li><li hreflang="vi" data-drupal-link-system-path="node/31534" class="vi"><a href="/vi/node/31534" class="language-link" hreflang="vi" data-drupal-link-system-path="node/31534">Tieng Viet</a></li></ul>
510  </div>
511<div id="block-actransit-theme-page-title">
512  
513    
514      
515  <h1><span property="schema:name">Contact Us</span>
516</h1>
517
518
519  </div>
520<div data-drupal-messages-fallback class="hidden"></div>
521<div id="block-actransit-theme-local-actions">
522  
523    
524        <nav></nav>
525  </div>
526<div id="block-actransit-theme-content">
527  
528    
529      <article data-history-node-id="31534" role="article" about="/contact-us" typeof="schema:WebPage">
530
531  
532      <span property="schema:name" content="Contact Us" class="hidden"></span>
533
534
535  
536  <div>
537    
538            <div property="schema:text">
539<div class="wp-block-columns">
540<div class="wp-block-column" style="flex-basis:66.66%">
541<h3>We value your opinion and want to hear from you.</h3>
542
543
544
545
546<p>Our riders and community members are some of the best resources for improving our services. Please send us your questions, comments, and feedback in one of the following ways:</p>
547
548
549
550
551<p><em>NOTE: If you are reporting an immediate safety incident, call 911.</em></p>
552
553
554
555
556<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit.us/compliments-web">Compliments</a></div>
557
558
559
560
561<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Operator">Your Operator</a></div>
562
563
564
565
566<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Service">Your Ride/Service</a></div>
567
568
569
570
571<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Vehicle">Your Bus</a></div>
572
573
574
575
576<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Stop%2FShelter">Bus Stop or Shelter</a></div>
577
578
579
580
581<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Systems">App &amp; Website</a></div>
582
583
584
585
586<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit1.my.site.com/support/s/feedback?language=en_US&amp;source=Other">Other Topic</a></div>
587
588
589
590
591<h3>Want us to attend your event?</h3>
592
593
594
595
596<p>Active engagement in the communities we serve has always been important to AC Transit. Participation in community events offers the District the opportunity to share information about the exciting projects and initiatives we have going on at AC Transit.&nbsp; Riders, the general public, community stakeholders, and elected officials all learn something new when stopping by the AC Transit information booth at community festivals and events. From parades to grand openings to cultural festivals – AC Transit proudly joins with community partners each year to show support for the communities we serve.<br><br>
596Interested in having AC Transit participate in your event? <a href="mailto:[email protected]?subject=Community%20Event" class="ek-link">Contact us</a>! </p>
597
598
599
600
601<div class="wp-block-advgb-image-card advgb-image-card-wrapper rows-3">
602<div class="wp-block-media-text alignwide is-stacked-on-mobile"><figure class="wp-block-media-text__media"></figure><div class="wp-block-media-text__content">
603<p class="has-large-font-size">Call</p>
604
605
606
607
608<p>Customer Service agents are available to receive feedback and assist with travel and trip planning seven days a week:</p>
609
610
611
612
613<p>Mon-Fri 6 am to 7 pm, and Sat-Sun 9 am to 5 pm<br>(510) 891-4777, option 2<br>TDD/TYY: 711 or (800) 735-2929</p>
614</div></div>
615
616
617
618
619<div class="wp-block-media-text alignwide is-stacked-on-mobile"><figure class="wp-block-media-text__media"></figure><div class="wp-block-media-text__content">
620<p class="has-large-font-size">Social Media</p>
621
622
623
624
625<p>Message, comment, follow us on your preferred social media channel.</p>
626
627
628
629
630<ul><li><a href="https://x.com/rideact" class="ek-link">X</a></li><li><a href="https://instagram.com/rideact">Instagram</a></li><li><a href="https://facebook.com/rideact">Facebook</a></li><li><a href="https://www.linkedin.com/company/ac-transit">LinkedIn</a></li><li><a href="https://bsky.app/profile/rideact.bsky.social" class="ek-link">Bluesky</a></li><li><a href="https://www.threads.com/@rideact" class="ek-link">Threads</a></li><li><a href="https://nextdoor.com/profile/014YhhT-zNzG32hc3/" class="ek-link">NextDoor</a></li></ul>
631</div></div>
632
633
634
635
636<div class="wp-block-media-text alignwide is-stacked-on-mobile"><figure class="wp-block-media-text__media"></figure><div class="wp-block-media-text__content">
637<p class="has-large-font-size">U.S. Mail</p>
638
639
640
641
642<p>You can connect with AC Transit via U.S. Mail. When mailing, please sent to:</p>
643
644
645
646
647<p>AC Transit<br>1600 Franklin St.<br>Oakland, CA&nbsp;94612</p>
648</div></div>
649</div>
650</div>
651
652
653
654
655<div class="wp-block-column cream" style="flex-basis:33.33%">
656<div class="wp-block-group"><div class="wp-block-group__inner-container">
657<h3>Additional Resources</h3>
658
659
660
661
662<ul><li><a href="https://www.actransit.org/where-buy" class="ek-link">Customer Service Center</a></li><li><a href="https://actransit1.my.site.com/support/s/group-travel?language=en_US" class="ek-link">Group Travel</a></li><li><a href="https://www.actransit.org/lostandfound" class="ek-link">Lost and Found</a></li><li><a href="https://www.actransit.org/parking-citations" class="ek-link">Parking Citation Payments &amp; Information</a></li><li><a href="https://www.actransit.org/requesttimetables" class="ek-link">Request Timetables / Maps</a></li></ul>
663
664
665
666
667<h3>Construction &amp; Planning</h3>
668
669
670
671
672<ul><li><a href="https://actransit1.my.site.com/support/s/construction-and-event?language=en_US" class="ek-link">Construction &amp; Event Notification</a></li><li><a href="https://www.actransit.org/construction-access-permits" class="ek-link">Construction Access Permits</a></li><li><a href="https://www.actransit.org/planning" class="ek-link">Planning Projects (In progress and completed)</a></li></ul>
673
674
675
676
677<h3><a href="https://www.actransit.org/Civil-Rights" class="ek-link">Civil Rights / Title VI</a></h3>
678
679
680
681
682<p>Office of Civil Rights and Compliance is responsible for Federal and State regulatory compliance in the areas of Contract Compliance, Title VI, Equal Employment Opportunity and State and Federal Drug and Alcohol and Licensing regulations.</p>
683
684
685
686
687<h3><a href="https://www.actransit.org/government-tort-claims" class="ek-link">Claims</a></h3>
688
689
690
691
692<p>The Alameda-Contra Costa Transit District Risk Management Department investigates and works to resolve claims and lawsuits filed by citizens who allege damages caused by negligent act(s) of the District or its employees. To pursue a claim against AC Transit, you must file a&nbsp;Claim for Damages Form&nbsp;with the AC Transit District Secretary’s Office.&nbsp;<a href="https://www.actransit.org/government-tort-claims" class="ek-link">Learn more</a>. </p>
693</div></div>
694</div>
695</div>
696
697
698
699
700<hr class="wp-block-separator"/>
701
702
703
704
705<div class="wp-block-advgb-accordions advgb-accordion-wrapper">
706<div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#000;color:#eee;border-style:solid;border-radius:2px"><span class="advgb-accordion-header-icon"><svg fill="#fff" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24">
706<path fill="none" d="M0,0h24v24H0V0z"></path><path d="M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Advertise on AC Transit</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important">
707<p><strong>Lamar Advertising, Bay Area Contact</strong><br>Kevin Haskell- Director of West Transit Sales<br><a href="mailto:[email protected]" class="ek-link">[email protected]<br></a>Mobile<strong>:</strong>&nbsp;(415) 866-0261</p>
708</div></div>
709
710
711
712
713<div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#000;color:#eee;border-style:solid;border-radius:2px"><span class="advgb-accordion-header-icon"><svg fill="#fff" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill="none" d="M0,0h24v24H0V0z"></path><path d="M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Board of Directors</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important">
714<p>Information about the AC Transit Board of Directors is available&nbsp;<a href="https://www.actransit.org/board-of-directors">here</a>.</p>
715
716
717
718
719<ul><li><a href="https://www.actransit.org/form/contact-the-board-of-directors" class="ek-link">Contact the Board</a></li><li><a href="https://www.actransit.org/form/contact-the-board-of-directors" class="ek-link">Public Meetings</a></li><li><a href="https://www.actransit.org/form/contact-the-board-of-directors" class="ek-link">Public Participation at Board Meetings</a></li></ul>
720</div></div>
721
722
723
724
725<div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#000;color:#eee;border-style:solid;border-radius:2px"><span class="advgb-accordion-header-icon"><svg fill="#fff" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill="none" d="M0,0h24v24H0V0z"></path><path d="M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Human Resources</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important">
726<p>Contact Human Resources at AC Transit for general information.<br>Phone: <a href="tel:510-891-4777" class="ek-link">510-891-4777, option 4</a></p>
727
728
729
730
731<p>For Employment Verification<br>Email:&nbsp;<a href="mailto:[email protected]" class="ek-link">[email protected]</a><br>Phone: 510-891-4803<br>Fax:&nbsp;510-863-8212<br> <br>Verification of Employment Human Resources contact:<br> <br>Stephanie Plummer<br>Email: <a href="mailto:[email protected]" class="ek-link">[email protected]</a><br>Phone: 510-326-4445</p>
732</div></div>
733
734
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737<div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#000;color:#eee;border-style:solid;border-radius:2px"><span class="advgb-accordion-header-icon"><svg fill="#fff" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24"><path fill="none" d="M0,0h24v24H0V0z"></path><path d="M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Media Relations</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important">
738<p>Members of the media with questions or comments may contact Robert Lyles, Media Affairs Manager, at&nbsp;<a href="mailto:[email protected]">[email protected]</a>.</p>
739</div></div>
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744<div class="wp-block-advgb-accordion-item advgb-accordion-item" style="margin-bottom:15px"><div class="advgb-accordion-header" style="background-color:#000;color:#eee;border-style:solid;border-radius:2px"><span class="advgb-accordion-header-icon"><svg fill="#fff" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24">
744<path fill="none" d="M0,0h24v24H0V0z"></path><path d="M12,5.83L15.17,9l1.41-1.41L12,3L7.41,7.59L8.83,9L12,5.83z M12,18.17L8.83,15l-1.41,1.41L12,21l4.59-4.59L15.17,15 L12,18.17z"></path></svg></span><h4 class="advgb-accordion-header-title" style="color:inherit">Public Records Request</h4></div><div class="advgb-accordion-body" style="border-style:solid !important;border-color:undefined !important;border-top:none !important;border-radius:2px !important">
745<div class="wp-block-button"><a class="wp-block-button__link" href="https://actransit.nextrequest.com/">Submit Public Records Request</a></div>
746
747
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750<div class="wp-block-button"><a class="wp-block-button__link" href="https://www.actransit.org/training-records">Request Ethics &amp; Fiscal Training Records</a></div>
751</div></div>
752</div>
753
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757<a id="CSC"> </a>
758
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762<div class="wp-block-group cream space_below20 space_above20"><div class="wp-block-group__inner-container">
763<h3>Clipper Customer Service Center</h3>
764
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767
768<p>The AC Transit &amp; Clipper Customer Service Center offers various services, including transit fare sales,&nbsp;<a href="https://www.actransit.org/group-travel">bulk orders</a>, BikeLink, Regional Transit Connection (RTC) processing, maps &amp; schedules, Lost and Found retrieval and a full range of Clipper services.</p>
769
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773<p><strong>Location:&nbsp;&nbsp;&nbsp;&nbsp;</strong><br>1600 Franklin Street, Oakland, CA</p>
774
775
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778<p><strong>Business</strong>&nbsp;<strong>Hours:</strong><br>Monday through Friday, excluding holidays, 8am to 5pm</p>
779
780
781
782
783<p>The Customer Service Center will be closed on the third Tuesday of every month from 2pm to 3pm.</p>
784
785
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787
788<p><strong>Clipper Services Offered:</strong></p>
789
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793<ul><li>Issue or replace Clipper cards for adult, youth, senior, and RTC<ul><li>Process and register Clipper card applications</li></ul><ul><li>Replace defective cards and transfer value into new card</li><li>Replace lost or stolen cards and transfer value into new card<ul><li>To block lost or stolen cards from being used, customers should call Clipper at (877) 878-8883.</li></ul></li></ul></li><li>Load and reload value onto Clipper cards<ul><li>Load cash and/or passes from all participating Clipper transit operators (AC Transit, Caltrain, County Connection, Golden Gate Transit, Muni, Napa Valley Transportation Authority, SamTrans, SMART, Sonoma County Transit, Tri Delta Transit, Union City Transit, VTA, WestCat, Wheels)</li></ul></li></ul>
794
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797
798<p><strong>Clipper Services Not Offered</strong>:<br>(Customers should call Clipper at (877) 878-8883 for assistance)</p>
799
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803<ul><li>Issue refunds</li><li>Unblock cards</li><li>Research billing issues or charge errors.</li><li>Correct cash value or pass errors</li></ul>
804</div></div>
805</div>
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809</article>
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811  </div>
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815			</div>		
816  </div>
817
818
819     
820  <footer class="footer">
821        
822                                                  <div id="block-footerrideact">
823  
824    
825      
826            <div><span>@RideACT</span>
827</div>
828      
829  </div>
830
831
832                      <div class="social_media">
833                                                     <div id="block-footersocial">
834  
835    
836      
837            <div><ul>
838	<li><a href="https://www.facebook.com/rideact" target="_blank"><img alt="facebook" title="Facebook" src="/themes/actransit_theme/images/facebook.svg" /> </a></li>
839	<li><a href="https://x.com/rideact" target="_blank"><img alt="X" title="X" src="/themes/actransit_theme/images/twitter-x.svg" width="40px" /> </a></li>
840	<li><a href="https://www.instagram.com/rideact" target="_blank"><img title="Instagram" alt="insta" src="/themes/actransit_theme/images/insta.svg" /> </a></li>
841	<li><a href="https://www.linkedin.com/company/ac-transit" target="_blank"><img title="Linkedin" alt="linkedin" src="/themes/actransit_theme/images/linkedin.svg" /> </a></li>
842	<li><a href="https://www.youtube.com/channel/UCGoNwpocELlj6DjUtWeRXjQ" target="_blank"><img title="Youtube" alt="YouTube" src="/themes/actransit_theme/images/youtube.svg" width="40px" /> </a></li>
843	<li><a href="https://www.threads.net/@rideact?xmt=AQGzveIVirg8tV2y7FMtFMQKCGkZOanO2w5mNi1nM6z-Rrw" target="_blank"><img title="Threads" alt="Threads" src="/themes/actransit_theme/images/threads-white-icon.png" width="30px" />
843 </a></li>
844	<li><a href="https://bsky.app/profile/rideact.bsky.social" target="_blank"><img alt="BlueSky" title="BlueSky" src="/themes/actransit_theme/images/bluesky-white-icon.png" width="30px" /> </a></li>
845</ul>
846<!-- Global site tag (gtag.js) - Google Analytics -->
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846<script async="" src="https://www.googletagmanager.com/gtag/js?id=
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846"></script>
846<script>
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864  </div>
865
866
867                      </div>
868        
869        <div class="footer_menu">
870                                        <div id="block-footermenu">
871  
872    
873      
874            <div><ul>
875	<li><a href="/sitemap">Sitemap </a></li>
876	<li><a href="/contact-us">Contact Us </a></li>
877	<li><a href="/disclaimer">Disclaimer </a></li>
878</ul>
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882<div id="block-footeradatext">
883  
884    
885      
886            <div><p>Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at <a href="tel:510-891-4777">510-891-4777</a> to speak to a representative or to submit your request in writing <a href="https://www.actransit.org/contact-us">click here</a>. AC Transit will do its best to provide the requested alternative format within a reasonable time.</p>
887</div>
888      
889  </div>
890
891
892                      </div>
893        
894        <div class="copy_right">
895                                    <div id="block-footercopyright">
896  
897    
898      
899            <div><p>© 
899<script>
900<!--//--><![CDATA[// ><!--
901document.write(new Date().getFullYear())
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903 AC TRANSIT</p>
904</div>
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909                      </div>
910        
911    </footer>
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913  </div>
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