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1<title>filxo Links â short links with real human click analytics</title><meta name="description" content="Wrap links or share files on filxo.com. See real human opens vs bots and link previews, channel labels, countries, devices, and Playground comparison â analytics built for creators and small teams."/><meta name="robots" content="index, follow"/><meta property="og:title" content="filxo Links â short links with real human click analytics"/><meta property="og:description" content="Wrap links or share files on filxo.com. See real human opens vs bots and link previews, channel labels, countries, devices, and Playground comparison â analytics built for creators and small teams."/><meta property="og:url" content="https://app.filxo.com"/><meta property="og:site_name" content="filxo Links"/><meta property="og:image" content="https://app.filxo.com/icon.png"/><meta property="og:image:width" content="512"/><meta property="og:image:height" content="512"/><meta property="og:image:alt" content="filxo Links"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="filxo Links â short links with real human click analytics"/><meta name="twitter:description" content="Wrap links or share files on filxo.com. See real human opens vs bots and link previews, channel labels, countries, devices, and Playground comparison â analytics built for creators and small teams."/><meta name="twitter:image" content="https://app.filxo.com/icon.png"/><link rel="icon" href="/icon.png?d12639cc6799e44b" type="image/png" sizes="256x256"/>
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1<script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What makes filxo Links analytics different?","acceptedAnswer":{"@type":"Answer","text":"filxo separates real human opens from bots, link previews (Slack, WhatsApp, iMessage), search crawlers, and AI agents. Your headline view count focuses on likely real people â not every automated fetch."}},{"@type":"Question","name":"I run a newsletter. How does filxo help?","acceptedAnswer":{"@type":"Answer","text":"Wrap every link individually or add channel labels (newsletter, social, thread). Each label gets its own tracked link so you can compare which channel actually drove engaged readers. Export your data anytime."}},{"@type":"Question","name":"Can I import existing link analytics?","acceptedAnswer":{"@type":"Answer","text":"Yes. In Playground, use Import external data and upload a CSV export from your previous shortener. filxo maps common columns and lets you compare that history alongside new filxo links."}},{"@type":"Question","name":"What does wrapping a link actually do?","acceptedA
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1</head><body class="flex min-h-screen flex-col antialiased"><nav class="border-b border-border bg-surface/90 backdrop-blur-xl"><div class="mx-auto max-w-6xl px-5 sm:px-8 lg:px-10"><div class="flex h-[60px] items-center justify-between"><a class="flex items-center hover:opacity-80" href="https://app.filxo.com"><span class="flex shrink-0 items-center leading-none"><img alt="filxo" fetchPriority="high" width="120" height="38" decoding="async" data-nimg="1" class="filxo-logo block shrink-0 object-contain object-left brightness-[0.88] contrast-125 dark:brightness-100 dark:contrast-100" style="color:transparent;width:120px;height:38px;max-width:120px;max-height:38px" src="/logo.png"/></span></a></div></div></nav><main class="filxo-content mx-auto w-full flex-1 max-w-6xl px-4 py-10 sm:px-6 lg:px-8"><article class="mx-auto max-w-3xl py-4"><p class="text-sm text-text-muted">Last updated: <!-- -->May 9, 2026</p><h1 class="mt-4 text-3xl font-semibold tracking-tight text-text-primary">Privacy Policy â filxo Links</h1><div class="mt-8 space-y-6 text-base leading-relaxed text-text-secondary"><p>This Privacy Policy describes how <strong class="font-medium text-text-primary">filxo</strong> (â<strong class="font-medium text-text-primary">we</strong>,â â<strong class="font-medium text-text-primary">us</strong>,â or â<strong class="font-medium text-text-primary">our</strong>â) collects, uses, stores, and shares information about you when you use the <strong class="font-medium text-text-primary">filxo Links</strong> productâthe expiring file-share and link-analytics service operated at<!-- --> <strong class="font-medium text-text-primary">app.filxo.com</strong> and related endpoints (the â<strong class="font-medium text-text-primary">Service</strong>â).</p><p>If you use other filxo offerings (for example<!-- --> <strong class="font-medium text-text-primary">filxo Workplace</strong>), additional or different terms may apply on those surfaces. This policy is limited to filxo Links unless we say otherwise.</p><h2 class="text-xl font-semibold text-text-primary">1. Who we are and how to contact us</h2><p>The organization offering filxo Links is referred to as <strong class="font-medium text-text-primary">filxo</strong>.<!-- --> <!-- -->If your local law requires a legal entity name or postal address, contact us using the<!-- --> <a class="font-medium text-primary hover:text-primary-hover" href="/contact">contact form</a> <!-- -->or the emails belowâwe will provide available details where we are obligated to do so.</p><p><strong class="font-medium text-text-primary">Privacy and data-protection requests:</strong> <a href="mailto:[email protected]" class="font-medium text-primary hover:text-primary-hover">[email protected]</a></p><p><strong class="font-medium text-text-primary">General support:</strong> <a class="font-medium text-primary hover:text-primary-hover" href="/contact">Contact us (filxo Links)</a></p><h2 class="text-xl font-semibold text-text-primary">2. Information we collect</h2><p>We collect information in the following categories:</p><ul class="list-disc space-y-2 pl-6 marker:text-accent"><li><strong class="font-medium text-text-primary">Account information.</strong> When you register, we collect your email address, authentication data (for example a password hash), verification status, and identifiers for signed-in dashboards.</li><li><strong class="font-medium text-text-primary">Link and file metadata.</strong> Short link codes or IDs, filenames, MIME types, sizes, expiry timestamps, deletion state, tracking preferences (such as tracking email tokens), upload status for multi-file bundles, wrapped destination URLs where you configure them, and similar technical metadata needed to operate the Service. When you create a link, we may also store a<!-- --> <strong class="font-medium text-text-primary">salted hash of your network address</strong> (never the raw address) and, when our CDN provides it, a<!-- --> <strong class="font-medium text-text-primary">two-letter approximate country code</strong> for that requestâused for abuse prevention and service integrity.</li><li><strong class="font-medium text-text-primary">Uploaded content.</strong> Files you associate with links are stored in our object storage for delivery until the link expires, is deleted, or is removed by housekeeping jobs.</li><li><strong class="font-medium text-text-primary">Anonymous use.</strong> You may generate links without signing in where the product allows it; we still collect the categories above necessary to operate the link (such as salted hashed uploads and metadata).</li><li><strong class="font-medium text-text-primary">Analytics and usage.</strong> We log link views at a coarse level (for example timestamps; approximate geography where available via edge or application data; salted hashed IP representations aligned between our API and short-link edge where configured; device class; and referrer where present). Where you use optional tracking email, we process the address you provide to deliver notifications you request.</li><li><strong class="font-medium text-text-primary">Abuse reports.</strong> If you use the report flow (for example via<!-- --> <strong class="font-medium text-text-primary">app.filxo.com/report</strong> after following a link from a download page), we collect the <strong class="font-medium text-text-primary">reason</strong>,<!-- --> <strong class="font-medium text-text-primary">optional description</strong>,<!-- --> <strong class="font-medium text-text-primary">optional email</strong> if you choose to provide it, and technical data such as a <strong class="font-medium text-text-primary">salted hash of your IP address</strong> (not the raw IP) and a<!-- --> <strong class="font-medium text-text-primary">two-letter approximate country</strong> when available.</li><li><strong class="font-medium text-text-primary">Technical and security.</strong> Server logs, error diagnostics, rate-limit signals, Redis queue metadata for background jobs (such as transactional email sends), moderation and enforcement records, and similar operational data.</li></ul><h2 class="text-xl font-semibold text-text-primary">3. Purposes and legal bases (including EEA / UK visitors)</h2><p>We process personal data for the following purposes:</p><ul class="list-disc space-y-2 pl-6 marker:text-accent"><li><strong class="font-medium text-text-primary">Operate the Service</strong> (host links, authenticate users, rotate sessions, deliver dashboards)âtypically under <strong class="font-medium text-text-primary">performance of contract</strong> <!-- -->where you have an account, or necessary steps prior to subscribing.</li><li><strong class="font-medium text-text-primary">Security and abuse prevention</strong> (including hashing, quotas, reports, bans, uploads blocked for policy reasons)âtypically<!-- --> <strong class="font-medium text-text-primary">legitimate interests</strong> (balancing test) and, where relevant, legal duties.</li><li><strong class="font-medium text-text-primary">Compliance and legal claims</strong>âtypically<!-- --> <strong class="font-medium text-text-primary">legal obligation</strong> or<!-- --> <strong class="font-medium text-text-primary">legitimate interests</strong>.</li><li><strong class="font-medium text-text-primary">Optional marketing.</strong> If we ever introduce optional newsletters or product updates separate from transactional messages, we will rely on consent or soft opt-in where the law permits, clearly at collection. Today, most messages are transactional or operational.</li></ul><p>If GDPR or UK GDPR applies, you may have the right to object to certain legitimate-interest processing relating to your situation; describe your request using the contact form or emails above.</p><h2 class="text-xl font-semibold text-text-primary">4. How we use information</h2><p>In practice we use personal data to:</p><ul class="list-disc space-y-2 pl-6 marker:text-accent"><li>provide, operate, secure, and improve the Service;</li><li>authenticate accounts, rotate refresh sessions (see our<!-- --> <a href="/cookies" class="font-medium text-primary hover:text-primary-hover">Cookie Policy</a>), and send transactional messages (verification, resets, receipts where offered);</li><li>enforce caps, quotas, expiry, acceptable use, and abuse response;</li><li>comply with law and respond to lawful requests;</li><li>communicate service-related notices; we do not sell your personal information or use your files for unrelated advertising.</li></ul><h2 class="text-xl font-semibold text-text-primary">5. Sharing and subprocessors</h2><p>
1We engage infrastructure providers that process data only to provide the Service. Typical categories include<!-- --> <strong class="font-medium text-text-primary">Cloudflare</strong> (CDN, edge compute, and R2 object storage),<!-- --> <strong class="font-medium text-text-primary">Render</strong> (hosting), <strong class="font-medium text-text-primary">Postmark</strong> <!-- -->(transactional email), managed <strong class="font-medium text-text-primary">PostgreSQL</strong> and<!-- --> <strong class="font-medium text-text-primary">Redis</strong> providers, and<!-- --> <strong class="font-medium text-text-primary">Razorpay</strong> when you choose a paid plan (payment processing). Vendors may change; we use contracts that limit their use to service provision.</p><p>We may disclose information if required by law; to protect the rights, safety, and integrity of users and the Service; or through a merger or asset sale subject to appropriate safeguards. We do not permit subprocessors to use your uploaded files for independent machine-learning training unrelated to delivering the Service.</p><p><strong class="font-medium text-text-primary">Copyright and IP complaints.</strong> Notices sent to our abuse channels may include personal data about complainants; we process that correspondence to address intellectual property issues and protect users.</p><h2 class="text-xl font-semibold text-text-primary">6. Retention</h2><p>Link metadata and uploaded files are retained for as long as needed to fulfil expiry and housekeeping rules communicated in-product, resolve disputes, and meet legal obligations. When you delete a link, we enqueue cleanup so associated storage objects cannot be downloaded thereafter, subject to replication lag. Backups may persist for a limited additional period.</p><p><strong class="font-medium text-text-primary">Upload-time telemetry on link rows</strong> (salted hashed IP and approximate country when present) and related <strong class="font-medium text-text-primary">blocked-upload</strong> <!-- -->records are removed on a rolling basisâby default after roughly<!-- --> <strong class="font-medium text-text-primary">90 days</strong> from the timestamps our systems use for housekeepingâwhile the underlying link file may remain until expiry or deletion under normal rules. The default is configurable for our operations team.</p><p><strong class="font-medium text-text-primary">Link-view analytics.</strong> Event-level view records used for dashboards are generally kept while the link exists and are removed or rolled up when the link is deleted or expired, except where a longer period is needed for security or legal compliance.</p><p><strong class="font-medium text-text-primary">Sessions.</strong> Refresh-token sessions for signed-in use ordinarily expire within approximately <strong class="font-medium text-text-primary">30 days</strong> of issuance unless revoked earlier (for example through logout or âsign out everywhereâ).</p><p><strong class="font-medium text-text-primary">Unverified accounts</strong> may be removed automatically after the inactivity window described in-product or in our operations documentation.</p><p><strong class="font-medium text-text-primary">Moderation and safety records.</strong> Abuse reports, enforcement decisions, bans (which may reference salted IP hashes or account identifiers), and audit entries may be retained<!-- --> <strong class="font-medium text-text-primary">longer</strong> than ordinary telemetryâfor repeat-offender prevention, defending legal claims, and compliance. Some records may be kept until no longer necessary for those purposes or as required by law.</p><h2 class="text-xl font-semibold text-text-primary">7. Payments and billing data</h2><p>When you purchase a paid filxo Links plan, <strong class="font-medium text-text-primary">Razorpay</strong> (or another processor shown at checkout) collects and processes payment details under its terms and privacy policy. We typically receive billing status, order identifiers, plan tier, and limited payment metadataâbut<!-- --> <strong class="font-medium text-text-primary">not</strong> your full payment card number on our own servers. See our<!-- --> <a href="/terms" class="font-medium text-primary hover:text-primary-hover">Terms of Service</a> <!-- -->for fees, renewals, and refunds.</p><h2 class="text-xl font-semibold text-text-primary">8. Security</h2><p>We use industry-standard measures including encryption in transit (HTTPS
1/TLS where applicable), hashed credentials, partitioned infrastructure accounts, least-privilege access for operators, and monitoring. See our<!-- --> <a href="/security" class="font-medium text-primary hover:text-primary-hover">Security</a> <!-- -->page for vulnerability disclosure.</p><h2 class="text-xl font-semibold text-text-primary">9. International transfers</h2><p>filxo operates from the United States and may process data using providers globally. Where required by law (for example for transfers from the EEA, UK, or Switzerland to the United States or other countries), we implement appropriate safeguards such as<!-- --> <strong class="font-medium text-text-primary">Standard Contractual Clauses</strong> approved by the European Commission (and the UK Addendum where applicable), together with technical and organizational measures. You may request more detail about transfers by contacting <a href="mailto:[email protected]" class="font-medium text-primary hover:text-primary-hover">[email protected]</a>.</p><h2 class="text-xl font-semibold text-text-primary">10. Your choices and rights</h2><p>Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing, to object to processing, or to lodge a complaint with a supervisory authority. To exercise rights, contact<!-- --> <a href="mailto:[email protected]" class="font-medium text-primary hover:text-primary-hover">[email protected]</a> <!-- -->or use our<!-- --> <a class="font-medium text-primary hover:text-primary-hover" href="/contact">contact form</a>. Where technically feasible, you may request a copy of personal data you provided in a structured, commonly used format.</p><p>We do not use solely automated decision-making that produces legal or similarly significant effects about you within the meaning of GDPR Article 22 for the Service as described today. If that changes for a specific feature, we will disclose it before it applies.</p><p>If we send optional marketing and local law requires it, we will provide a way to unsubscribe; account, security, and receipt messages may continue.</p><h2 class="text-xl font-semibold text-text-primary">11. U.S. state privacy (summary)</h2><p>We do <strong class="font-medium text-text-primary">not</strong> sell your personal information for money. Depending on your U.S. state of residence and whether thresholds apply, you may have additional rights (for example access, deletion, or appeal). Contact<!-- --> <a href="mailto:[email protected]" class="font-medium text-primary hover:text-primary-hover">[email protected]</a> <!-- -->or use our<!-- --> <a class="font-medium text-primary hover:text-primary-hover" href="/contact">contact form</a> <!-- -->to exercise those rights. We will not discriminate against you for exercising rights granted by applicable state law.</p><h2 class="text-xl font-semibold text-text-primary">12. Children</h2><p>The Service is not directed at children under <strong class="font-medium text-text-primary">13</strong>, or under<!-- --> <strong class="font-medium text-text-primary">16</strong> in the EEA/UK where a higher age of digital consent applies, and we do not knowingly collect their personal information. If you believe we have collected a childâs information,<!-- --> <a class="font-medium text-primary hover:text-primary-hover" href="/contact">contact us</a> <!-- -->and we will take appropriate steps.</p><h2 class="text-xl font-semibold text-text-primary">13. Cookies and similar technologies</h2><p>We use essential cookies and similar mechanisms for authentication (for example refresh semantics on API paths we control). filxo Links does not use third-party advertising cookies as part of this product today. For a short inventory, see our<!-- --> <a href="/cookies" class="font-medium text-primary hover:text-primary-hover">Cookie Policy</a>.</p><h2 class="text-xl font-semibold text-text-primary">14. Changes</h2><p>We may update this policy periodically. Material changes may be surfaced in-product or by email before they take effect where required. The âLast updatedâ date at the top reflects the latest revision.</p><h2 class="text-xl font-semibold text-text-primary">15. Relationship to corporate policies</h2><p>For overarching company disclosures, refer to<!-- --> <a href="https://filxo.com/privacy" class="font-medium text-primary hover:text-primary-hover">filxo.com/privacy</a>. If there is a conflict about filxo Links, this Service-specific policy governs Links features only.</p></div><nav class="mt-12 flex flex-wrap gap-x-4 gap-y-2 border-t border-border pt-8 text-sm"><a class="font-medium text-primary hover:text-primary-hover" href="/privacy">Privacy</a><a class="font-medium text-primary hover:text-primary-hover" href="/terms">Terms</a><a class="font-medium text-primary hover:text-primary-hover" href="/acceptable-use">Acceptable Use / DMCA</a><a class="font-medium text-primary hover:text-primary-hover" href="/security">Security</a><a class="font-medium text-primary hover:text-primary-hover" href="/cookies">Cookies</a><a class="font-medium text-primary hover:text-primary-hover" href="/contact">Contact</a><span class="text-text-muted">·</span><a class="text-text-secondary hover:text-text-primary" href="/">Home</a></nav></article></main><footer class="border-t border-border-primary bg-bg-primary"><div class="mx-auto max-w-6xl px-4 py-8 sm:px-6 sm:py-12 lg:px-8"><div class="flex flex-col items-center justify-between gap-6 sm:gap-8 md:flex-row"><div class="flex shrink-0"><a class="flex items-center hover:opacity-80" href="https://app.filxo.com"><span class="flex shrink-0 items-center leading-none"><img alt="filxo" fetchPriority="high" width="120" height="38" decoding="async" data-nimg="1" class="filxo-logo block shrink-0 object-contain object-left brightness-[0.88] contrast-125 dark:brightness-100 dark:contrast-100" style="color:transparent;width:120px;height:38px;max-width:120px;max-height:38px" src="/logo.png"/></span></a></div><nav class="flex flex-wrap justify-center gap-x-6 gap-y-2 sm:gap-x-8"><a class="text-sm font-medium text-primary hover:text-primary-hover" href="/signup">Get Started / Try Free</a><a href="https://filxo.com" class="text-sm text-text-secondary hover:text-text-primary">filxo.com</a><a class="text-sm text-text-secondary hover:text-text-primary" href="/contact">Contact</a><a class="text-sm text-text-secondary hover:text-text-primary" href="/#faqs">FAQs</a></nav><div class="flex items-center gap-4"><a href="https://www.reddit.com/user/getfilxo/" target="_blank" rel="noopener noreferrer" class="text-text-muted hover:text-text-primary" aria-label="Reddit"><svg class="h-5 w-5 sm:h-6 sm:w-6" fill="currentColor" viewBox="0 0 24 24">
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1<script>self.__next_f.push([1,"0:[\"$\",\"$L2\",null,{\"buildId\":\"-UpFaSFb_Q6y1jZnoAQRn\",\"assetPrefix\":\"\",\"urlParts\":[\"\",\"privacy\"],\"initialTree\":[\"\",{\"children\":[\"privacy\",{\"children\":[\"__PAGE__\",{}]}]},\"$undefined\",\"$undefined\",true],\"initialSeedData\":[\"\",{\"children\":[\"privacy\",{\"children\":[\"__PAGE__\",{},[[\"$L3\",[\"$\",\"article\",null,{\"className\":\"mx-auto max-w-3xl py-4\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-sm text-text-muted\",\"children\":[\"Last updated: \",\"May 9, 2026\"]}],[\"$\",\"h1\",null,{\"className\":\"mt-4 text-3xl font-semibold tracking-tight text-text-primary\",\"children\":\"Privacy Policy â filxo Links\"}],[\"$\",\"div\",null,{\"className\":\"mt-8 space-y-6 text-base leading-relaxed text-text-secondary\",\"children\":[[\"$\",\"p\",null,{\"children\":[\"This Privacy Policy describes how \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"filxo\"}],\" (â\",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"we\"}],\",â â\",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"us\"}],\",â or â\",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"our\"}],\"â) collects, uses, stores, and shares information about you when you use the \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"filxo Links\"}],\" productâthe expiring file-share and link-analytics service operated at\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"app.filxo.com\"}],\" and related endpoints (the â\",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Service\"}],\"â).\"]}],[\"$\",\"p\",null,{\"children\":[\"If you use other filxo offerings (for example\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"filxo Workplace\"}],\"), additional or different terms may apply on those surfaces. This policy is limited to filxo Links unless we say otherwise.\"]}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"1. Who we are and how to contact us\"}],[\"$\",\"p\",null,{\"children\":[\"The organization offering filxo Links is referred to as \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"filxo\"}],\".\",\" \",\"If your local law requires a legal entity name or postal address, contact us using the\",\" \",[\"$\",\"$L4\",null,{\"href\":\"/contact\",\"className\":\"font-medium text-primary hover:text-primary-hover\",\"children\":\"contact form\"}],\" \",\"or the emails belowâwe will provide available details where we are obligated to do so.\"]}],[\"$\",\"p\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Privacy and data-protection requests:\"}],\" \",[\"$\",\"a\",null,{\"href\":\"mailto:[email protected]\",\"className\":\"font-medium text-primary hover:text-primary-hover\",\"children\":\"[email protected]\"}]]}],[\"$\",\"p\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"General support:\"}],\" \",[\"$\",\"$L4\",null,{\"href\":\"/contact\",\"className\":\"font-medium text-primary hover:text-primary-hover\",\"children\":\"Contact us (filxo Links)\"}]]}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"2. Information we collect\"}],[\"$\",\"p\",null,{\"children\":\"We collect information in the following categories:\"}],[\"$\",\"ul\",null,{\"className\":\"list-disc space-y-2 pl-6 marker:text-accent\",\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Account information.\"}],\" When you register, we collect your email address, authentication data (for example a password hash), verification status, and identifiers for signed-in dashboards.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Link and file metadata.\"}],\" Short link codes or IDs, filenames, MIME types, sizes, expiry timestamps, deleti
1on state, tracking preferences (such as tracking email tokens), upload status for multi-file bundles, wrapped destination URLs where you configure them, and similar technical metadata needed to operate the Service. When you create a link, we may also store a\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"salted hash of your network address\"}],\" (never the raw address) and, when our CDN provides it, a\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"two-letter approximate country code\"}],\" for that requestâused for abuse prevention and service integrity.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Uploaded content.\"}],\" Files you associate with links are stored in our object storage for delivery until the link expires, is deleted, or is removed by housekeeping jobs.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Anonymous use.\"}],\" You may generate links without signing in where the product allows it; we still collect the categories above necessary to operate the link (such as salted hashed uploads and metadata).\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Analytics and usage.\"}],\" We log link views at a coarse level (for example timestamps; approximate geography where available via edge or application data; salted hashed IP representations aligned between our API and short-link edge where configured; device class; and referrer where present). Where you use optional tracking email, we process the address you provide to deliver notifications you request.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Abuse reports.\"}],\" If you use the report flow (for example via\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"app.filxo.com/report\"}],\" after following a link from a download page), we collect the \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"reason\"}],\",\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"optional description\"}],\",\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"optional email\"}],\" if you choose to provide it, and technical data such as a \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"salted hash of your IP address\"}],\" (not the raw IP) and a\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"two-letter approximate country\"}],\" when available.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Technical and security.\"}],\" Server logs, error diagnostics, rate-limit signals, Redis queue metadata for background jobs (such as transactional email sends), moderation and enforcement records, and similar operational data.\"]}]]}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"3. Purposes and legal bases (including EEA / UK visitors)\"}],[\"$\",\"p\",null,{\"children\":\"We process personal data for the following purposes:\"}],[\"$\",\"ul\",null,{\"className\":\"list-disc space-y-2 pl-6 marker:text-accent\",\"children\":[[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Operate the Service\"}],\" (host links, authenticate users, rotate sessions, deliver dashboards)âtypically under \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"performance of contract\"}],\" \",\"where you have an account, or necessary steps prior to subscribing.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Security and abuse prevention\"}],\" (including hashing, quotas, reports, bans, uploads blocked for policy reasons)âtypically\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"legitimate interests\"}],\" (balancing test) and, where relevant, legal duties.\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Compliance and legal claims\"}],\"âtypically\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"legal obligation\"}],\" or\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"legitimate interests\"}],\".\"]}],[\"$\",\"li\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Optional marketing.\"}],\" If we ever introduce optional newsletters or product updates separate from transactional messages, we will rely on consent or soft opt-in where the law permits, clearly at collection. Today, most messages are transactional or operational.\"]}]]}],[\"$\",\"p\",null,{\"children\":\"If GDPR or UK GDPR applies, you may have the right to object to certain legitimate-interest processing relating to your situation; describe your request using the contact form or emails above.\"}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"4. How we use information\"}],[\"$\",\"p\",null,{\"children\":\"In practice we use personal data to:\"}],[\"$\",\"ul\",null,{\"className\":\"list-disc space-y-2 pl-6 marker:text-accent\",\"children\":[[\"$\",\"li\",null,{\"children\":\"provide, operate, secure, and improve the Service;\"}],[\"$\",\"li\",null,{\"children\":[\"authenticate accounts, rotate refresh sessions (see our\",\" \",[\"$\",\"a\",null,{\"href\":\"/cookies\",\"className\":\"font-medium text-primary hover:text-primary-hover\",\"children\":\"Cookie Policy\"}],\"), and send transactional messages (verification, resets, receipts where offered);\"]}],[\"$\",\"li\",null,{\"children\":\"enforce caps, quotas, expiry, acceptable use, and abuse response;\"}],[\"$\",\"li\",null,{\"children\":\"comply with law and respond to lawful requests;\"}],[\"$\",\"li\",null,{\"children\":\"communicate service-related notices; we do not sell your personal information or use your files for unrelated advertising.\"}]]}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"5. Sharing and subprocessors\"}
1],[\"$\",\"p\",null,{\"children\":[\"We engage infrastructure providers that process data only to provide the Service. Typical categories include\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Cloudflare\"}],\" (CDN, edge compute, and R2 object storage),\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Render\"}],\" (hosting), \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Postmark\"}],\" \",\"(transactional email), managed \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"PostgreSQL\"}],\" and\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Redis\"}],\" providers, and\",\" \",[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Razorpay\"}],\" when you choose a paid plan (payment processing). Vendors may change; we use contracts that limit their use to service provision.\"]}],[\"$\",\"p\",null,{\"children\":\"We may disclose information if required by law; to protect the rights, safety, and integrity of users and the Service; or through a merger or asset sale subject to appropriate safeguards. We do not permit subprocessors to use your uploaded files for independent machine-learning training unrelated to delivering the Service.\"}],[\"$\",\"p\",null,{\"children\":[[\"$\",\"strong\",null,{\"className\":\"font-medium text-text-primary\",\"children\":\"Copyright and IP complaints.\"}],\" Notices sent to our abuse channels may include personal data about complainants; we process that correspondence to address intellectual property issues and protect users.\"]}],[\"$\",\"h2\",null,{\"className\":\"text-xl font-semibold text-text-primary\",\"children\":\"6. Retention\"}],[\"$\",\"p\",null,{\"children\":\"Link metadata and uploaded files are retained for as long as needed to fulfil expiry and housekeeping rules communicated in-product, resolve disputes, and meet legal obligations. When you delete a link, we enqueue cleanup so associated storage objects cannot be downloaded thereafter, subject to replication lag. 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