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139        <h1 class="title">How to contact us</h1>
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142        <p>We’ve tried to do everything to make using DoYouBuzz as simple as possible, but if you need help creating your resume, follow this guide ...</p>
143<h2>Contact our team for assistance</h2>
144<p>Depending on whether you’re a Premium member or a free user, contact methods are different. We explain everything here:</p>
145<p>We’re a small team and so unfortunately can’t answer all DoYouBuzz users. Only Premium members can contact our team to ask for help using the tool.</p>
146<h4>If you’re a Premium member:</h4>
147<p>You can contact us very easily via the chat button in the bottom right of your screen:</p>
148<img src="//d33v4339jhl8k0.cloudfront.net/docs/assets/5e1468282c7d3a7e9ae5d7b4/images/5e27167a04286364bc942de1/file-go7eaAK8QS.png">
149<p>You’ll get an answer to your question within 24 hours max (working days only)</p>
150<p>The help section contains lots of information. Before contacting technical support, we encourage you to try and find the answer by yourself – with the help of the keyword search within this section, among other things.&nbsp;</p>
151<p>This will save you time and energy 🚂</p>
152<h4>If you’re a free DoYouBuzz user:</h4>
153<p>You can contact us to:</p>
154<ul>
155 <li><a href="https://www.doyoubuzz.com/us/user/bugs">report a bug</a>;&nbsp;</li>
156 <li><a href="https://www.doyoubuzz.com/us/login/retrieve">change your log-in</a> (email address used to log in on DoYouBuzz);</li>
157 <li><a href="https://www.doyoubuzz.com/us/login/delete-account">delete your account</a>;</li>
158 <li><a href="https://www.doyoubuzz.com/us/user/sales">or ask questions about a Premium offer</a>.</li>
159</ul>
160<p>To do this, use the contact forms accessible via the chat button in the bottom right of your screen</p>
161<p>If you have a question about using DoYouBuzz, please visit our help section</p>
162<h2>How to effectively use our help section</h2>
163<p>A few tips to help you find the answers to your questions...at least those to do with creating your DoYouBuzz resume 😬&nbsp;</p>
164<p>The vast majority of questions you ask our support team can actually be found in the help section. We’ve tried to make this as comprehensive as possible 📚&nbsp;</p>
165<p>Thanks to the tips below you’ll save time creating your resume, finding the answers to your questions without going through a third person 💪</p>
166<h4>Use the keyword search 🗝 !</h4>
167<p>Our help section is well-equipped: the keyword search will save you valuable time.</p>
168<p>It’s simple, all you need to do is enter the subject of your query below. The search engine is well desgined – it’ll list the sections you need.</p>
169<h2>Follow the user guide before creating your DoYouBuzz resume!</h2>
170<p>Some people like to read the instructions before launching into assembling their furniture 🛠... For these particular individuals, we’ve chronologically organised the help section.</p>
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177    <time class="lu" datetime=2020-11-30 >Last updated on November 30, 2020</time>
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