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1<meta name="theme-color" content="#0B0F19"/><title>Contact VPN Duo: VPN Support &amp; Help</title><meta name="description" content="Contact VPN Duo support for help with VPN setup, billing, privacy, account issues, and connection problems. Our support team is here to help."/><meta name="application-name" content="VPN Duo"/><link rel="author" href="https://techlancersltd.com"/><meta name="author" content="Tech Lancer Ltd"/><meta name="keywords" content="VPN support,VPN help,VPN customer support,VPN Duo support,VPN troubleshooting"/><meta name="creator" content="Tech Lancer Ltd"/><meta name="publisher" content="Tech Lancer Ltd"/><meta name="robots" content="index, follow"/><meta name="googlebot" content="index, follow, max-image-preview:large"/><meta property="og:title" content="Contact VPN Duo: VPN Support &amp; Help"/><meta property="og:description" content="Need help with VPN Duo? Contact our support team for assistance with setup, connections, billing, privacy, and account issues."/><meta property="og:url" content="https://vpn-duo.com/contact"/><meta property="og:site_name" content="VPN Duo"/><meta property="og:locale" content="en_US"/><meta property="og:image" content="https://vpn-duo.com/images/seo-banner/contact.jpg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="VPN Duo contact page banner inviting customer support inquiries and assistance with secure VPN services"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Contact VPN Duo: VPN Support &amp; Help"/><meta name="twitter:description" content="Get help with VPN Duo setup, connections, billing, privacy, and account issues."/><meta name="twitter:image" content="https://vpn-duo.com/images/seo-banner/contact.jpg"/><link rel="icon" href="/favicon.ico" type="image/x-icon" sizes="16x16"/><link rel="apple-touch-icon" href="/apple-icon.png?22f6bcc71ec7a80a" type="image/png" sizes="180x180"/><meta name="next-size-adjust"/>
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1<script type="application/ld+json">{"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://vpn-duo.com/#organization","name":"VPN Duo","url":"https://vpn-duo.com","logo":{"@type":"ImageObject","url":"https://vpn-duo.com/icon.png"},"parentOrganization":{"@type":"Organization","name":"Tech Lancer Ltd","url":"https://techlancersltd.com"},"contactPoint":{"@type":"ContactPoint","contactType":"customer support","email":"[email protected]","availableLanguage":"English"}},{"@type":"WebSite","@id":"https://vpn-duo.com/#website","url":"https://vpn-duo.com","name":"VPN Duo","description":"VPN Duo is a fast, private VPN running WireGuard, IKEv2, and OpenVPN across a multi-node global network, with a strict no-logs policy and a built-in kill switch.","publisher":{"@id":"https://vpn-duo.com/#organization"},"inLanguage":"en-US"}]}</script>
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1<div class="relative bg-primary overflow-hidden border-b border-white/5"><div class="absolute inset-0 z-0 bg-cover bg-center pointer-events-none opacity-[0.06]" style="background-image:url(&#x27;/images/map-background.png&#x27;)"></div><div class="absolute -top-16 right-0 w-72 h-72 bg-accent/10 blur-[80px] rounded-full pointer-events-none"></div><div class="container relative z-10 font-system py-7 md:py-9"><div class="flex flex-col items-center gap-4 text-center"><div class="flex flex-col items-center gap-2"><div class="flex items-center gap-2.5"><span class="h-4 w-1 rounded-full bg-gradient-to-b from-accent to-cyan"></span><span class="text-accentLight text-[11px] font-bold tracking-[0.22em] uppercase">Get in touch with our support team</span></div><h1 class="text-2xl md:text-4xl font-bold text-white leading-tight">Contact</h1></div></div></div><div class="absolute bottom-0 left-0 w-full h-px bg-gradient-to-r from-transparent via-accent/50 to-transparent"></div></div><section class="bg-body border-t border-border py-10 md:py-20"><div class="container"><div class="grid lg:grid-cols-2 gap-12 lg:gap-24 items-start"><div class="space-y-12"><div class="space-y-4"><span class="text-accent font-bold text-xs uppercase tracking-widest">Support Portal</span><h2 class="text-4xl lg:text-5xl font-extrabold text-heading tracking-tight">How can we help?</h2><p class="text-muted text-lg leading-relaxed">Find answers to common questions, or reach out to our team for help with setup, billing, and privacy.</p></div><div class="space-y-4"><details class="group glass-card rounded-card transition-all"><summary class="flex justify-between items-center p-4 sm:p-6 list-none cursor-pointer gap-4"><span class="font-semibold text-heading text-sm sm:text-base">
1How do I get the best connection speed?</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus h-3 w-3 shrink-0 text-muted transition-transform duration-300 group-open:rotate-45" aria-hidden="true"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></summary><div class="px-4 sm:px-6 pb-4 sm:pb-6 pt-4 border-t border-border text-textColor text-sm leading-relaxed">Use the <span class="text-accentLight">WireGuard</span> protocol and pick the server location with the lowest latency — usually the one geographically closest to you.</div></details><details class="group glass-card rounded-card transition-all"><summary class="flex justify-between items-center p-4 sm:p-6 list-none cursor-pointer gap-4"><span class="font-semibold text-heading text-sm sm:text-base">Is VPN Duo compatible with public Wi-Fi?</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus h-3 w-3 shrink-0 text-muted transition-transform duration-300 group-open:rotate-45" aria-hidden="true"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></summary><div class="px-4 sm:px-6 pb-4 sm:pb-6 pt-4 border-t border-border text-textColor text-sm leading-relaxed">Yes. VPN Duo was built to secure public hotspots with AES-256 encryption, so your data stays private on any network.</div></details><details class="group glass-card rounded-card transition-all"><summary class="flex justify-between items-center p-4 sm:p-6 list-none cursor-pointer gap-4"><span class="font-semibold text-heading text-sm sm:text-base">Do you log user activity?</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-plus h-3 w-3 shrink-0 text-muted transition-transform duration-300 group-open:rotate-45" aria-hidden="true"><path d="M5 12h14"></path><path d="M12 5v14"></path></svg></summary><div class="px-4 sm:px-6 pb-4 sm:pb-6 pt-4 border-t border-border text-textColor text-sm leading-relaxed">No. We operate under a strict no-logs policy. We do not track, collect, or store any information about your browsing history or traffic.</div></details></div></div><div class="support-card rounded-card p-6 sm:p-10 lg:p-12"><div class="space-y-10"><div class="flex items-center gap-4"><div class="w-12 h-12 bg-accent rounded-control flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-headset h-5 w-5 text-white" aria-hidden="true"><path d="M3 11h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-5Zm0 0a9 9 0 1 1 18 0m0 0v5a2 2 0 0 1-2 2h-1a2 2 0 0 1-2-2v-3a2 2 0 0 1 2-2h3Z"></path><path d="M21 16v2a4 4 0 0 1-4 4h-5"></path></svg></div><div><h3 class="text-2xl font-bold text-heading">Contact Support</h3><p class="text-sm text-muted">Here to help with setup, billing, and privacy</p></div></div><form noValidate="" class="relative">
1<div class="flex flex-col w-full static mb-3 md:mb-4"><label for="contact-email" class="text-muted text-xs font-semibold relative top-2 ml-[9px] px-[4px] bg-body w-fit z-10">Your email<span class="text-danger ml-1">*</span></label><div class="relative"><input id="contact-email" class="w-full rounded-control border-2 border-white/10 bg-surface px-3.5 py-3 text-base text-textColor transition-colors placeholder:text-mutedDark focus:border-accentLight focus:outline-none focus:ring-2 focus:ring-accentLight/20" type="email" placeholder="[email protected]" autoComplete="email" required="" name="email" value=""/></div></div><div class="flex flex-col w-full static mb-3 md:mb-4"><label for="contact-subject" class="text-muted text-xs font-semibold relative top-2 ml-[9px] px-[4px] bg-body w-fit z-10">Subject<span class="text-danger ml-1">*</span></label><div class="relative"><input id="contact-subject" class="w-full rounded-control border-2 border-white/10 bg-surface px-3.5 py-3 text-base text-textColor transition-colors placeholder:text-mutedDark focus:border-accentLight focus:outline-none focus:ring-2 focus:ring-accentLight/20" type="text" placeholder="How can we help?" required="" name="subject" value=""/></div></div>
1<div class="flex flex-col w-full static mb-3 md:mb-4"><label for="contact-message" class="text-muted text-xs font-semibold relative top-2 ml-[9px] px-[4px] bg-body w-fit z-10">Message<span class="text-danger ml-1">*</span></label><textarea id="contact-message" class="w-full rounded-control border-2 border-white/10 bg-surface px-3.5 py-3 text-base text-textColor transition-colors placeholder:text-mutedDark focus:border-accentLight focus:outline-none focus:ring-2 focus:ring-accentLight/20 min-h-[140px]" name="message" placeholder="Share the details — setup, billing, or a privacy question." required=""></textarea></div><div aria-hidden="true" class="absolute left-[-9999px] top-auto h-px w-px overflow-hidden"><label for="contact-website">Website</label><input id="contact-website" type="text" tabindex="-1" autoComplete="off" name="website" value=""/></div><button type="submit" class="mt-2 flex w-full items-center justify-center gap-2 py-4 bg-white text-black font-bold rounded-card hover:bg-gray-200 transition-all text-lg shadow-xl shadow-white/5 disabled:opacity-60 disabled:cursor-not-allowed"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-send h-5 w-5" aria-hidden="true"><path d="M14.536 21.686a.5.5 0 0 0 .937-.024l6.5-19a.496.496 0 0 0-.635-.635l-19 6.5a.5.5 0 0 0-.024.937l7.93 3.18a2 2 0 0 1 1.112 1.11z"></path><path d="m21.854 2.147-10.94 10.939"></path></svg>Send Message</button></form><p class="text-center text-[10px] text-mutedDark font-medium">Your message is handled privately and never shared.</p></div></div></div><div class="mt-12 md:mt-20 space-y-6"><div class="space-y-3"><span class="text-accent font-bold text-xs uppercase tracking-widest">Visit Us</span><h2 class="text-3xl lg:text-4xl font-extrabold text-heading tracking-tight">Our office</h2><p class="text-muted text-lg leading-relaxed">44/1 Chamelibag, Shantinagar, Dhaka - 1217, Bangladesh</p></div><div class="glass-card rounded-card overflow-hidden border border-border"><iframe title="Office location — 44/1 Chamelibag, Shantinagar, Dhaka" src="https://www.google.com/maps?q=44%2F1%20Chamelibag%2C%20Shantinagar%2C%20Dhaka%201217%2C%20Bangladesh&amp;z=16&amp;output=embed" class="block w-full h-[320px] md:h-[420px] border-0" loading="lazy" referrerPolicy="no-referrer-when-downgrade" allowFullScreen=""></iframe></div></div></div></section><!--/$--></main><footer class="bg-primary text-white py-9 md:py-16"><div class="container flex flex-col md:flex-row gap-x-6"><div class="flex flex-col lg:flex-row gap-12 lg:gap-14 xl:gap-24 mb-8 md:mb-16"><div class="lg:w-1/3"><a aria-label="VPN Duo home" class="group inline-flex items-center gap-x-2 mb-8" href="/"><img alt="VPN Duo logo" loading="lazy" width="40" height="40" decoding="async" data-nimg="1" class="rounded-xl ring-1 ring-white/10 transition-shadow duration-300 group-hover:ring-accentLight/40" style="color:transparent" srcSet="/_next/image?url=%2Ficon.png&amp;w=48&amp;q=75 1x, /_next/image?url=%2Ficon.png&amp;w=96&amp;q=75 2x" src="/_next/image?url=%2Ficon.png&amp;w=96&amp;q=75"/><span class="text-xl font-bold tracking-tight text-heading">VPN <span class="gradient-text">Duo</span></span></a><p class="text-muted text-sm md:mb-12 leading-relaxed">Browse and connect safely. With encryption and zero-log policies, your digital freedom remains secure.</p></div><div class="flex-1 grid grid-cols-2 md:grid-cols-4 gap-8"><div><h3 class="text-white font-bold mb-8 uppercase tracking-widest text-xs">Quick Link</h3><ul class="space-y-4"><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Home</a></li><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/what-is-vpn#how-vpn-works"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->How VPN Works</a></li><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/price"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Pricing Plans</a></li></ul></div><div><h3 class="text-white font-bold mb-8 uppercase tracking-widest text-xs">Support</h3><ul class="space-y-4"><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/contact"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Contact us</a></li><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/privacy-policy"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Privacy Policy</a></li><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/info"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Info</a></li><li><a class="text-muted hover:text-white transition-colors text-sm flex items-center gap-2" href="/terms-of-services"><span class="w-1 h-1 bg-mutedDark rounded-full"></span> <!-- -->Terms of Service</a></li></ul></div><div class="col-span-2 md:col-span-1"><h3 class="text-white font-bold mb-6 uppercase tracking-widest text-xs">Contact</h3><ul class="space-y-4"><li class="flex items-start gap-3 text-muted text-sm"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-map-pin text-white h-3 w-3 mt-1 
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