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267    <span class="relative inline-flex w-full items-center justify-center gap-[7.5px] text-align-center">
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279      <img alt="Info-Tech Research Group" class="nav-logo" src="https://cdn3.infotech.com/assets/logos/Info-Tech-Research-Group-logo-378a0805fee14f6b2921b7c29a6f1d7695551848566c3c607f181fc37b877fc5.svg" />
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282  <nav id="mobile-navigation" class="fixed bottom-0 w-full shadow-[0_0_10px_#cccccc] bg-white z-10 h-[80px] grid grid-cols-[80px_auto_80px] lg:hidden z-20">
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316      </li>
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338          <form class="Bizible-Exclude grid grid-cols-[auto auto] text-[12px] gap-x-4" autocomplete="off" data-controller="login" data-action="keydown-&gt;login#submitOnEnter" data-turbo="false" action="https://www.infotech.com/session" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token" value="UP7I3CASPZmdGyqHfjdrdF6WDkE3j2mTXu4O00ACePIj-HEjWOPYJfrl7FnrozzeJ8lWJiCmFoHEb4hgWjht2g" />
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341  <input type="text" name="login" id="username" placeholder="Email" data-login-target="email" class="col-span-2 gap-y-7 !font-sm text-[15px] mb-2 md:w-4/5 md:mx-auto md:my-auto lg:w-full lg:mb-2" />
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351            <a id="it-acquire-mobile-sign-in-button" role="button" class="nav-2023-sign-in-mobile-ga text-white border-t border-[#585757] bg-blue-500 w-full py-5 px-6 text-[15px] grid no-underline transition hover:bg-blue-600 bg-[#313131]">Sign In</a>
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357</header>
358
359
360      </div>
361
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363        
364
365          <div id="flash">
366            <div id="flash" class="flashy-flash"></div>
367          </div>
368        
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370
371  <section id="it-nav" class="newsroom-nav">
372    
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374  <div id="tw-page" class="bg-grey-200">
375
376    <div class="container-fluid page-container">
377        
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379      <li class="inline-block pl-0 before:content-['\/'] before:px-2 before:text-gray-400 first:before:hidden">
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383          <span class="text-gray-900">Newsroom</span>
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385</ul>
386<div class="clear"></div>
387
388      <div id="newsroom-content">
389        <section class="header">
390          <div class="container-fluid">
391            <div class="row header-content">
392                <h1><nobr>Info-Tech</nobr> in the News</h1>
393                <div class="grid grid-cols-3 gap-10 mb-8">
394                  <div class="font-display border-b border-grey-200 pb-4">
395                    <h4 class="font-semibold mt-0">Have a media inquiry?</h4>
396                    <p>Get in touch with our team at<br><a id="pr-email-link" class="pr-email" href="mailto:[email protected]">[email protected]</a></p>
397                  </div>
398                  <div class="col-start-2 col-end-3"></div>
399                  <div class="border-b border-grey-200">
400                    <p class="font-display">Stay up to date on the latest news</p>
401                      <div class="flex justify-start gap-2">
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405                        <img alt="X" class="w-8" src="https://cdn1.infotech.com/assets/about/newsroom/x-9bdca70501f0b26b8a07bb384014343b2b2b62f6a97edd7406a1e4b6903cb0e0.svg" /> </a>
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408                      </div>
409                  </div>
410                </div>
411            </div>
412          </div>
413        </section>
414
415        <section class="news">
416          <div class="container-fluid">
417            <div class="news-stories">
418              <div id="featured-news-item" class="three-col">
419                
420              </div>
421              <div id="regular-news-item" class="three-col">
422                
423
424
425    
426
427<div class="flex flex-col h-full">
428  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.cio.com/article/4223594/the-amount-of-e-waste-caused-by-ai-is-underestimated-we-cant-only-include-the-servers.html">
429    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
430
431      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
432          <img alt="CIO Logo" title="CIO Logo" class="logo cio-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57011/original.jpg?1781875053" />
433
434      </div>
435
436        <div class="date text-right text-little font-exo font-normal self-end leading-none">
437          Sep 17, 2026
438        </div>
439
440        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
441          <img loading="lazy" alt="thumbnail for The Amount of E-Waste Caused by AI Is Underestimated: We Can’t Only Include the Servers" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58164/4223594-0-38310800-1789688210-ai_in_the_data_center_preview.webp?1789696783" />
442
443        </div>
444
445        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
446          The Amount of E-Waste Caused by AI Is Underestimated: We Can’t Only Include the Servers
447        </p>
448
449        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
450          Distinguished Analyst Darin Stahl advises IT leaders to treat AI infrastructure lifecycle and end-of-life impacts as architectural and procurement requirements. He emphasizes tracking supporting systems, reuse potential, and responsible recovery or disposal alongside compute equipment.
451        </span>
452
453    </figure>
454</a>
455   
456
457
458
459</div>
460
461
462
463
464    
465
466<div class="flex flex-col h-full">
467  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.techtarget.com/it-strategy/news/366650470/CLARITY-Act-stalls-in-Senate-What-crypto-uncertainty-means-for-CIOs">
468    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
469
470      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
471          <img alt="TechTarget" title="TechTarget" class="logo techtarget h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/58163/original.png?1789696656" />
472
473      </div>
474
475        <div class="date text-right text-little font-exo font-normal self-end leading-none">
476          Sep 17, 2026
477        </div>
478
479        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
480          <img loading="lazy" alt="thumbnail for CLARITY Act Stalls in Senate: What Crypto Uncertainty Means for CIOs" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58162/data-security-privacy-key-encryption-wigglestick-adobe_preview.jpg?1789696656" />
481
482        </div>
483
484        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
485          CLARITY Act Stalls in Senate: What Crypto Uncertainty Means for CIOs
486        </p>
487
488        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
489          Advisory Fellow Scott Bickley advises CIOs to evaluate digital-asset vendors against existing federal, state, and internal risk requirements. He recommends flexible architectures, strong contract exit rights, and narrowly scoped pilots that can adapt as regulation evolves.
490        </span>
491
492    </figure>
493</a>
494   
495
496
497
498</div>
499
500
501
502
503    
504
505<div class="flex flex-col h-full">
506  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.cio.com/article/4223037/salesforces-massive-outage-exposes-the-hidden-risks-of-cloud-dependencies.html">
507    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
508
509      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
510          <img alt="CIO Logo" title="CIO Logo" class="logo cio-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57011/original.jpg?1781875053" />
511
512      </div>
513
514        <div class="date text-right text-little font-exo font-normal self-end leading-none">
515          Sep 17, 2026
516        </div>
517
518        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
519          <img loading="lazy" alt="thumbnail for Salesforce’s Massive Outage Exposes the Hidden Risks of Cloud Dependencies" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58161/4223037-0-81619300-1789606731-shutterstock_editorial_1639536604_preview.webp?1789696356" />
520
521        </div>
522
523        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
524          Salesforce’s Massive Outage Exposes the Hidden Risks of Cloud Dependencies
525        </p>
526
527        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
528          Abbas Jaffery, Principal Advisory Director, explains that cloud platforms can hide critical dependencies that become enterprise risks during outages. He urges organizations to reconcile data and workflows after recovery and assess dependency concentration, isolation, and failure paths.
529        </span>
530
531    </figure>
532</a>
533   
534
535
536
537</div>
538
539
540
541
542    
543
544<div class="flex flex-col h-full">
545  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.customerexperiencedive.com/news/most-companies-underuse-cx-data-guide-automation-efforts/830336/">
546    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
547
548      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
549          <img alt="CX Dive Logo" title="CX Dive Logo" class="logo cx-dive-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57409/original.svg?1784234068" />
550
551      </div>
552
553        <div class="date text-right text-little font-exo font-normal self-end leading-none">
554          Sep 15, 2026
555        </div>
556
557        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
558          <img loading="lazy" alt="thumbnail for Most Companies Underuse CX Data to Guide Automation Efforts" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58160/GettyImages-1085387130_preview.webp?1789696249" />
559
560        </div>
561
562        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
563          Most Companies Underuse CX Data to Guide Automation Efforts
564        </p>
565
566        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
567          Julie Geller, Distinguished Analyst, says that customer friction can reveal where automation will have the most value. She recommends using CX data to identify pain points, set clear human escalation paths, and measure customer outcomes rather than focusing only on efficiency or cost.
568        </span>
569
570    </figure>
571</a>
572   
573
574
575
576</div>
577
578
579
580
581    
582
583<div class="flex flex-col h-full">
584  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.ciodive.com/news/salesforce-launches-aiforce-interface-layer-agentic-architecture/830479/">
585    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
586
587      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
588          <img alt="CIO Dive Logo" title="CIO Dive Logo" class="logo cio-dive-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/56880/original.png?1781124947" />
589
590      </div>
591
592        <div class="date text-right text-little font-exo font-normal self-end leading-none">
593          Sep 15, 2026
594        </div>
595
596        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
597          <img loading="lazy" alt="thumbnail for Salesforce Launches AIforce to Harness Agentic Architecture" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58159/GettyImages-2262982960_preview.webp?1789696174" />
598
599        </div>
600
601        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
602          Salesforce Launches AIforce to Harness Agentic Architecture
603        </p>
604
605        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
606          Terra Higginson, Distinguished Analyst, says AIforce could make CRM more accessible by bringing Salesforce data and workflows into users’ preferred tools. Igor Ikonnikov, Advisory Fellow, cautions that building custom interfaces may still require technical skills many business users lack.
607        </span>
608
609    </figure>
610</a>
611   
612
613
614
615</div>
616
617
618
619
620    
621
622<div class="flex flex-col h-full">
623  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.computerworld.com/article/4221862/microsofts-ai-code-of-conduct-aims-to-curb-ai-behavior.html">
624    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
625
626      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
627          <img alt="ComputerWorld Logo" title="ComputerWorld Logo" class="logo computerworld-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57042/original.png?1781878262" />
628
629      </div>
630
631        <div class="date text-right text-little font-exo font-normal self-end leading-none">
632          Sep 14, 2026
633        </div>
634
635        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
636          <img loading="lazy" alt="thumbnail for Microsoft’s AI Code of Conduct Aims to Curb AI Behavior but Lacks Specifics" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58158/4221862-0-41549800-1789536080-shutterstock_editorial_1934605040_preview.webp?1789696090" />
637
638        </div>
639
640        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
641          Microsoft’s AI Code of Conduct Aims to Curb AI Behavior but Lacks Specifics
642        </p>
643
644        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
645          Thomas Randall, Research Director, questions how far Microsoft’s AI Code of Conduct extends across its broader AI business. He calls for stronger independent verification, including continuous evaluator access, board-level oversight, audit logs, kill switches, and reassessment after model changes.
646        </span>
647
648    </figure>
649</a>
650   
651
652
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654</div>
655
656
657
658
659    
660
661<div class="flex flex-col h-full">
662  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.csoonline.com/article/4221934/a-maximum-severity-gitlab-flaw-could-turn-your-ci-cd-server-into-an-attackers-treasure-trove.html">
663    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
664
665      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
666          <img alt="CSO Logo" title="CSO Logo" class="logo cso-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57009/original.png?1781874864" />
667
668      </div>
669
670        <div class="date text-right text-little font-exo font-normal self-end leading-none">
671          Sep 14, 2026
672        </div>
673
674        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
675          <img loading="lazy" alt="thumbnail for A Maximum Severity Gitlab Flaw Could Turn Your CI/CD Server Into an Attacker’s Treasure Trove" 
675class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58154/4221934-0-07329500-1789433588-Prompt-Injektionen-bei-GitLab-Duo-verbreiten-Schadcode_preview.webp?1789695729" />
676
677        </div>
678
679        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
680          A Maximum Severity Gitlab Flaw Could Turn Your CI/CD Server Into an Attacker’s Treasure Trove
681        </p>
682
683        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
684          Advisory Director Safayat Moahamad warns that the GitLab flaw creates an urgent risk because the platform often sits at the center of source code and deployment workflows. He urges organizations to patch immediately, investigate suspicious activity, and rotate exposed credentials or secrets.
685        </span>
686
687    </figure>
688</a>
689   
690
691
692
693</div>
694
695
696
697
698    
699
700<div class="flex flex-col h-full">
701  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.ciodive.com/news/AI-slowdown-CIO-enterprise-adoption/830340/">
702    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
703
704      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
705          <img alt="CIO Dive Logo" title="CIO Dive Logo" class="logo cio-dive-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/56880/original.png?1781124947" />
706
707      </div>
708
709        <div class="date text-right text-little font-exo font-normal self-end leading-none">
710          Sep 14, 2026
711        </div>
712
713        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
714          <img loading="lazy" alt="thumbnail for Call for AI Slowdown Could Affect Enterprise Adoption Plans" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58155/GettyImages-2249797203_preview.webp?1789695812" />
715
716        </div>
717
718        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
719          Call for AI Slowdown Could Affect Enterprise Adoption Plans
720        </p>
721
722        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
723          Mark Tauschek, VP of research fellowships and distinguished analyst, urges CIOs to strengthen AI risk management with independently verified evidence, contractual notification and exit rights, deployment gates, and tested options to stop or replace models when vendor risks change.
724        </span>
725
726    </figure>
727</a>
728   
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730
731
732</div>
733
734
735
736
737    
738
739<div class="flex flex-col h-full">
740  <a data-gainsight-json="{}" class="no-underline text-gray-900 regular-news-item news-item" id="" onclick="" target="_blank" href="https://www.customerexperiencedive.com/news/ineffective-invasive-personalization-turn-customers-away/830339/">
741    <figure class="tile no-underline grid grid-cols-[auto_auto] gap-1.5 [&>.title]:hover:underline text-gray-900">
742
743      <div class="category text-little font-exo font-bold self-end leading-none uppercase text-gray-400">
744          <img alt="CX Dive Logo" title="CX Dive Logo" class="logo cx-dive-logo h-[20px]" src="https://cdn1-public.infotech.com/paperclip_images/uploads/57409/original.svg?1784234068" />
745
746      </div>
747
748        <div class="date text-right text-little font-exo font-normal self-end leading-none">
749          Sep 14, 2026
750        </div>
751
752        <div class="bg-slate-200 relative border border-gray-200 overflow-hidden mb-2 col-span-2 aspect-video">
753          <img loading="lazy" alt="thumbnail for Both Ineffective and Invasive Personalization Turn Customers Away" class="min-w-full" src="https://cdn1-public.infotech.com/news_room_item_thumbnail_images/uploads/58157/GettyImages-1471485983_preview.webp?1789695998" />
754
755        </div>
756
757        <p class="title font-display font-bold leading-5 text-xl text-blue-500 mb-1 col-span-2">
758          Both Ineffective and Invasive Personalization Turn Customers Away
759        </p>
760
761        <span class="description text-base leading-5 col-span-2 [&>p]:mb-0 ">
762          Distinguished Analyst Julie Geller advises brands to make personalization transparent and give customers control over how their data is used. She warns that even accurate targeting can feel invasive when it reveals too much about what a brand knows instead of improving the experience.
763        </span>
764
765    </figure>
766</a>
767   
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769
770
771</div>
772
773
774
775              </div>
776            </div>
777          </div>
778        </section>
779
780        <div class="flex md:hidden flex-row [&amp;_ul]:list-none [&amp;_ul]:flex [&amp;_ul]:ml-0 [&amp;_ul_li]:list-none [&amp;_ul_li]:-mr-[1px] [&amp;_ul_li.disabled_a]:text-grey-400 [&amp;_ul_li]:p-0 [&amp;_ul_li.active_a]:text-white [&amp;_ul_li.active_a]:bg-blue-500 [&amp;_ul_li_a]:py-2 [&amp;_ul_li_a]:px-3 [&amp;_ul_li_a]:border [&amp;_ul_li_a]:border-grey-300 [&amp;_ul_li_a]:no-underline [&amp;_ul_li_a]:whitespace-nowrap my-8 justify-center">
781  <div role="navigation" aria-label="Pagination" class="pagination"><ul class="pagination"><li class="prev previous_page disabled"><a href="#">&#8592; Previous</a></li> <li class="active"><a href="/news?page=1">1</a></li> <li class="disabled"><a href="#">&hellip;</a></li> <li><a href="/news?page=151">151</a></li> <li class="next next_page "><a rel="next" href="/news?page=2">Next &#8594;</a></li></ul></div>
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783<div class="hidden md:flex flex-row [&amp;_ul]:list-none [&amp;_ul]:flex [&amp;_ul]:ml-0 [&amp;_ul_li]:list-none [&amp;_ul_li]:-mr-[1px] [&amp;_ul_li.disabled_a]:text-grey-400 [&amp;_ul_li]:p-0 [&amp;_ul_li.active_a]:text-white [&amp;_ul_li.active_a]:bg-blue-500 [&amp;_ul_li_a]:py-2 [&amp;_ul_li_a]:px-3 [&amp;_ul_li_a]:border [&amp;_ul_li_a]:border-grey-300 [&amp;_ul_li_a]:no-underline [&amp;_ul_li_a]:whitespace-nowrap my-8 justify-center">
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785</div>
786
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788    </div>
789    <section class="featured-in bg-grey-100 -mx-10 md:-mx-12 lg:-mx-14 xl:-mx-16 px-10 md:px-12 lg:px-14 xl:px-16 pt-4 pb-8">
790      <div class="col-xs-12 container">
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793          <img alt="CIO Dive logo" src="https://cdn0.infotech.com/assets/about/newsroom/cio-dive-1798afc329ed6bb904ddcbbe989d74cda2f6d4b0ae5dc05b8349857201faa96c.png" />
794          <img alt="CIO logo" src="https://cdn3.infotech.com/assets/about/newsroom/cio-95f22f2eed8dbb5e4fa861ad834f3ea38b6a66bb4a44fac852f580b138d847ff.png" />
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