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1<link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=AW-18369337077" as="script"/><title>Refund Policy â JobFunnel</title><meta name="description" content="Refund Policy for JobFunnel Pro. The Job Search Pack carries a 30-day money-back guarantee, Pro Monthly starts with a free trial, and both carry EU consumer rights."/><link rel="icon" href="/favicon.ico?favicon.026b06508plep.ico" sizes="48x48" type="image/x-icon"/><link rel="icon" href="/icon.svg?icon.0gdjpenvc2ioh.svg" sizes="any" type="image/svg+xml"/><meta name="next-size-adjust" content=""/>
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1<div class="min-h-screen bg-[#FAFAFA]"><div class="max-w-3xl mx-auto px-6 py-16"><h1 class="text-slate-900 mb-2" style="font-size:36px;font-weight:700">Refund Policy</h1><p class="text-slate-500 mb-10" style="font-size:14px">Last updated: August 9, 2026</p><section class="space-y-8 text-slate-700 leading-relaxed"><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">1. What applies to your plan</h2><p class="mb-3">Your refund rights depend on which plan you bought, because the two plans work differently.</p><ul class="list-disc pl-5 space-y-2"><li><strong>Pro Monthly (â¬18 per month).</strong> You try it first. The<!-- --> <!-- -->14<!-- -->-day JobFunnel trial takes no card and charges nothing. Once you subscribe, you have the statutory <!-- -->14<!-- -->-day right of withdrawal described in section 3.</li><li><strong>Job Search Pack (â¬43 for 3 months).</strong> There is no trial and you pay upfront, so the Pack carries a <strong>30-day money-back guarantee</strong>, described in section 2.</li><li><strong>Both plans.</strong> If a charge renews and you did not mean to continue, tell us within 14 days of that charge and we refund it. See section 4.</li></ul></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">2. Job Search Pack: 30-day money-back guarantee</h2><p>If the Job Search Pack is not right for you, email us within 30 days of your purchase and we refund it in full, no questions asked. Your Pro access ends when the refund is issued. Your data stays in your account either way, on the free plan.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">3. Pro Monthly: your <!-- -->14<!-- -->-day right of withdrawal</h2><p class="mb-3">As a consumer in the European Union you have <!-- -->14<!-- --> days from the start of a paid Pro Monthly subscription to withdraw from the contract, without giving a reason. Use the withdrawal function at<!-- --> <a href="/withdraw" class="text-blue-600 underline">jobfunnel.eu/withdraw</a>, email<!-- --> <a href="mailto:[email protected]" class="break-words text-blue-600 underline">[email protected]</a> <!-- -->from the address on your account, or tell us in any other clear statement.</p><p class="mb-3">JobFunnel is a digital service, so this right is <strong>not</strong> lost by starting to use it. The law would let us deduct a proportionate amount for the days you used, and <strong>we do not</strong>: within those <!-- -->14<!-- --> days you get the full amount back, with nothing taken off.</p><p>Before you subscribe, the <!-- -->14<!-- -->-day JobFunnel trial gives you full Pro access with no card and no charge. That is the better way to find out whether Pro is worth it, and it is why the 30-day guarantee sits on the Pack instead.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">4. Renewal charges</h2><p>Both plans renew automatically until you cancel: Pro Monthly every month, the Job Search Pack every 3 months. If a renewal charge went through and you did not intend to continue, contact us within 14 days of that charge and we will refund it and cancel the subscription. Landed a job and forgot to cancel? That is exactly what this is for.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">5. Cancelling, withdrawing and refunding are three different things</h2><p class="mb-3">They are often confused, and they do different things.</p><dl class="space-y-4"><div><dt class="text-slate-900 font-semibold">Cancel</dt><dd class="mt-1 text-slate-700">Stops future charges. You keep Pro until the end of the period you already paid for. From <strong>Settings â Billing â Manage billing</strong>.</dd></div><div><dt class="text-slate-900 font-semibold">Withdraw</dt><dd class="mt-1 text-slate-700">Ends the contract inside the first <!-- -->14<!-- --> days and triggers reimbursement. Access ends at once. Use<!-- --> <a href="/withdraw" class="text-blue-600 underline">jobfunnel.eu/withdraw</a>.</dd></div><div><dt class="text-slate-900 font-semibold">Refund</dt><dd class="mt-1 text-slate-700">Returns money under the Pack guarantee or the renewal window above. Email<!-- --> <a href="mailto:[email protected]" class="break-words text-blue-600 underline">[email protected]</a>.</dd></div></dl><p class="mt-3">Cancelling the free plan is not a thing you need to do. It has no charges.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">6. How payments and refunds work</h2><p>All JobFunnel orders are processed by our third-party payment processor, which acts as the Merchant of Record for our sales. Your payment, invoice, and any refund are handled by that processor. Refunds are always issued to the original payment method used for the purchase.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">7. How to request a refund</h2><ul class="list-disc pl-5 space-y-1"><li>Email<!-- --> <a href="mailto:[email protected]" class="text-blue-600 underline">[email protected]</a> <!-- -->from the email address on your account, ideally including the order number from your receipt</li><li>Or contact our payment processor directly using the link in your receipt email</li></ul><p class="mt-3">Approved refunds are processed promptly and usually appear on your statement within 5 to 10 business days, depending on your payment method and bank.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">8. Cancelling your subscription</h2><p>You can cancel at any time from <strong>Settings â Billing â Manage billing</strong> <!-- -->inside JobFunnel, using the link in your receipt email, or by emailing<!-- --> <a href="mailto:[email protected]" class="text-blue-600 underline">[email protected]</a> <!-- -->and we will cancel it for you. After cancelling, you keep Pro access until the end of the peri
1od you already paid for, and you will not be charged again.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">9. Your statutory rights (EU)</h2><p>Nothing in this policy limits or replaces the statutory rights you have under EU or national consumer law. Where a promise here is more generous than the law, the more generous term applies.</p></div><div><h2 class="text-slate-900 mb-3" style="font-size:24px;font-weight:600">10. Contact</h2><p>Questions about refunds or billing?<!-- --> <a href="mailto:[email protected]" class="text-blue-600 underline">[email protected]</a></p></div></section><p class="mt-12 pt-6 border-t border-slate-200 text-slate-500" style="font-size:14px">Related policies:<!-- --> <a href="/terms" class="text-blue-600 underline">Terms & Conditions</a> <!-- -->·<!-- --> <a href="/privacy" class="text-blue-600 underline">Privacy Policy</a></p></div></div><!--$--><!--/$--><section aria-label="Notifications alt+T" tabindex="-1" aria-live="polite" aria-relevant="additions text" aria-atomic="false" data-react-aria-top-layer="true"></section><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$--><!--$!--><template data-dgst="BAILOUT_TO_CLIENT_SIDE_RENDERING"></template><!--/$-->
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