1<!DOCTYPE html> 2<html class="no-js" lang="en"> 3 4<head> 5 <meta charset="utf-8"> 6 <title>Milan Matrimony â Terms and Conditions</title> 7 <meta name="viewport" content="width=device-width, initial-scale=1"> 8 9 <link rel="stylesheet" href="css/base.css"> 10 <link rel="stylesheet" href="css/vendor.css"> 11 <link rel="stylesheet" href="css/main.css"> 12</head> 13 14<body id="top"> 15 16<header id="header" class="row"> 17 <div class="header-logo"> 18 <a href="/index.html">Milan</a> 19 </div> 20</header> 21 22<section id="about"> 23<div class="row about-how"> 24 25<div class="col-twelve"> 26 <h1 class="intro-header">Terms and Conditions</h1> 27</div> 28 29<div class="col-twelve"> 30 31<h4>1. Introduction</h4> 32<p> 33Milan Matrimony (the âAppâ) is owned, operated, and managed by <b>Milan Matrimony Services</b>, a matrimonial technology and services provider based in <b>Maharashtra, India</b>. 34</p> 35 36<p> 37Milan Matrimony Services operates a centralized matrimonial technology platform that enables independent matchmakers, matrimonial service providers, and partners to offer matchmaking services to their respective clients using applications developed, owned, or controlled by Milan Matrimony Services. 38</p> 39 40<p> 41Independent matchmakers using the Milan Matrimony platform act in their own capacity with respect to their clients. Milan Matrimony Services remains the sole owner and controller of the App, underlying software, databases, infrastructure, and all data processed or stored on the platform. 42</p> 43 44<p><b> 45By accessing or using this App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. 46</b></p> 47 48<h4>2. Modification of Terms</h4> 49<p> 50Milan Matrimony Services reserves the right to revise or update these Terms and Conditions at any time without prior notice to reflect operational, legal, regulatory, or business changes. 51</p> 52 53<p> 54Revised Terms will be made available on the App or associated websites. Continued use of the App following publication of revised Terms constitutes your acceptance of such changes. 55</p> 56 57<h4>3. Eligibility</h4> 58<p> 59The App is intended for individuals between the ages of 18 and 88 years. By using the App, you represent and warrant that you are legally competent to enter into a binding agreement under applicable Indian law. 60</p> 61 62<p> 63Milan Matrimony Services reserves the right to deny or terminate access if it determines, at its sole discretion, that a User does not meet eligibility requirements or has provided false or misleading information. 64</p> 65 66<h4>4. Platform Architecture, White-Label Applications, and Matchmaker Access</h4> 67 68<p> 69Milan Matrimony Services designs, develops, owns, operates, and maintains a centralized matrimonial technology platform. This platform supports multiple matrimonial applications, including the Milan Matrimony App, Buddhist Milan App, Kanyadaan Matrimony App, Hari Om Marriage Bureau App and various white-labeled or co-branded applications offered separately to independent matchmakers and service partners. 70</p> 71 72<p> 73Such white-labeled or co-branded applications may operate under different brand identities and may be distributed or managed independently by respective matchmakers. These applications are powered by Milan Matrimony Servicesâ centralized systems, infrastructure, and databases. 74</p> 75 76<p> 77As part of this unified platform architecture, user profiles, preferences, photographs, documents, communications, and other matchmaking-related data may be stored within shared or integrated databases maintained by Milan Matrimony Services. 78</p> 79 80<p> 81Accordingly, certain profile data available on the Milan Matrimony App may also be accessible, viewable, or processed through other applications developed, owned, controlled, or enabled by Milan Matrimony Services for affiliated matchmakers, subject to platform configurations, permissions, and lawful matchmaking purposes. 82</p> 83 84<p> 85Likewise, data created, submitted, or managed through white-labeled or co-branded matchmaker applications may be stored within Milan Matrimony Servicesâ centralized platform and may be displayed or processed through the Milan Matrimony App and/or other applications operated on the same platform ecosystem. 86</p> 87 88<p> 89Such shared data visibility and processing are intended solely to facilitate bona fide matrimonial matchmaking services and do not imply public disclosure, unrestr
89icted access, or transfer of ownership. 90</p> 91 92<p> 93Notwithstanding the branding or operator of any application, Milan Matrimony Services remains the sole administrator and controller of the platform, databases, data structures, system configurations, and access controls, and reserves the right to regulate, modify, restrict, suspend, or discontinue access to any part of the platform at its sole discretion and in accordance with applicable laws. 94</p> 95 96<p> 97Matchmakers, including but not limited to Hari Om Marriage Bureau or similar service providers, are granted limited, conditional access to the platform strictly for matchmaking purposes and do not acquire any ownership, custodial, or proprietary rights over the platform or data. 98</p> 99 100<h4>5. Data Ownership and Permitted Use</h4> 101<p> 102All profiles, photographs, documents, communications, and personal information uploaded or generated on the platformâwhether by Users, matchmakers, or matchmakersâ clientsâremain the exclusive property of <b>Milan Matrimony Services</b>. 103</p> 104 105<p> 106Users and matchmakers acknowledge that they do not acquire ownership or transferable rights over such data and agree not to copy, extract, reuse, sell, or exploit such data for any purpose outside the scope of authorized matrimonial services. 107</p> 108 109<h4>6. Personal Safety and User Responsibility</h4> 110<p> 111Users are advised to exercise discretion and caution while communicating with other Users. Milan Matrimony Services does not conduct background verification and is not responsible for offline 112 113<p> 114If misuse, harassment, or unlawful activity is suspected, Users are encouraged to contact local law enforcement authorities and notify Milan Matrimony Services. 115</p> 116 117<h4>7. Intellectual Property Rights</h4> 118<p> 119Milan Matrimony Services owns all intellectual property rights relating to the App, including software, content, design, trademarks, and databases. 120</p> 121 122<p> 123Any unauthorized copying, distribution, resale, or commercial exploitation of the App or its content is strictly prohibited. 124</p> 125 126<h4>8. Cancellations and Refunds</h4> 127<p> 128Users may request deletion of their profile at any time. Requests will be processed in accordance with applicable laws and data retention obligations. 129</p> 130 131<p> 132To delete your account:<br> 133Login â Settings â Support â Delete Account 134</p> 135 136<p> 137Milan Matrimony Services do not offer refunds for any fees paid for value-added services. All purchases are final and n
137on-refundable. 138</p> 139 140<p> 141Fees paid for subscriptions, premium services, contact packs, talk time packs, or personal introduction services are final and non-refundable. 142</p> 143 144<h4>9. Third-Party Links</h4> 145<p> 146The App may contain links to third-party websites or services. Milan Matrimony Services is not responsible for the content, policies, or practices of such third parties. 147</p> 148 149<h4>10. Disclaimers</h4> 150<p> 151The App and services are provided on an âas-isâ basis. Milan Matrimony Services does not guarantee matchmaking results, profile accuracy, or uninterrupted access. 152</p> 153 154<p> 155Milan Matrimony Services shall not be liable for losses or disputes arising from interactions between Users or matchmakers. 156</p> 157 158<h4>11. Governing Law and Jurisdiction</h4> 159<p> 160These Terms shall be governed by and construed in accordance with the laws of India. 161</p> 162 163<p> 164All disputes shall be subject to the exclusive jurisdiction of courts located in <b>Maharashtra, India</b>. 165</p> 166 167<h4>12. Bona Fide Usage</h4> 168<p> 169Users confirm that they are using the App solely for genuine matrimonial purposes and not for commercial, fraudulent, or unlawful activities. 170</p> 171 172<h4>13. User Conduct</h4> 173<p> 174Users are responsible for their conduct on the App. Milan Matrimony Services reserves the right to suspend or terminate access for violations of these Terms. 175</p> 176 177<h4>14. Child Safety, CSAE and CSAM Policy</h4> 178 179<p> 180Milan Matrimony Services operates an adults-only matrimonial platform. 181Registration and use of the App are strictly restricted to individuals 182<strong>18 years of age and above</strong>. 183</p> 184 185<p> 186Notwithstanding the age restriction, Milan Matrimony Services maintains a 187<strong>zero-tolerance policy</strong> toward any form of 188<strong>Child Sexual Abuse and Exploitation (CSAE)</strong> or 189<strong>Child Sexual Abuse Material (CSAM)</strong>. 190This policy exists to address unlawful content or conduct that may be 191attempted, uploaded, or discovered on the platform in violation of these Terms. 192</p> 193 194<p> 195For the purposes of this policy: 196</p> 197 198<ul> 199 <li><strong>Child / Minor</strong> means any person below 18 years of age.</li> 200 <li><strong>CSAE</strong> includes any attempt to exploit, abuse, groom, coerce, traffic, or sexually target a minor.</li> 201 <li><strong>CSAM</strong> includes any image, video, text, illustration, animation, or AI-generated content depicting or representing a minor in a sexual or exploitative manner.</li> 202</ul> 203 204<p> 205Users are strictly prohibited from uploading, sharing, requesting, storing, 206or distributing any CSAE or CSAM-related content, or engaging in conduct 207that promotes or facilitates such activity. 208</p> 209 210<p> 211Any account found to be involved in CSAE or CSAM-related activity will be 212immediately suspended or permanently terminated. 213Milan Matrimony Services reserves the right to preserve relevant information 214and report such activity to appropriate law enforcement and child protection 215authorities in accordance with applicable Indian laws. 216</p> 217 218<p> 219Users who encounter or suspect any CSAE or CSAM-related content are required 220to report it immediately by contacting: 221<a href="mailto:[email protected]">[email protected]</a>. 222</p> 223 224</div> 225</div> 226</section> 227 228<footer> 229<div class="footer-bottom"> 230<div class="row"> 231<div class="col-twelve"> 232<div class="copyright"> 233<span>© Copyright Milan 2025</span> 234</div> 235</div> 236</div> 237</div> 238</footer> 239 240</body> 241</html>
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