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1<meta name="next-size-adjust" content=""/><title>Refund Policy — quick-convert</title><meta name="description" content="quick-convert&#x27;s refund policy. 14-day money-back guarantee on all Lifetime purchases, processed by Paddle."/><meta property="og:title" content="QuickConvert — Fast File Conversion in Chrome"/><meta property="og:description" content="Convert 100+ file formats instantly right in your browser. No uploads, no servers, 100% private."/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary"/><meta name="twitter:title" content="QuickConvert — Fast File Conversion in Chrome"/><meta name="twitter:description" content="Convert 100+ file formats instantly right in your browser. No uploads, no servers, 100% private."/><link rel="icon" href="/favicon.ico?favicon.0x3dzn~oxb6tn.ico" sizes="256x256" type="image/x-icon"/>
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1</head><body class="min-h-full flex flex-col bg-gray-950 text-white"><div hidden=""><!--$--><!--/$--></div><header class="fixed top-0 left-0 right-0 z-50 border-b border-white/10 bg-gray-950/80 backdrop-blur-md"><div class="max-w-6xl mx-auto px-4 h-16 flex items-center justify-between"><a class="flex items-center gap-2 font-bold text-xl text-white" href="/"><span class="text-2xl">⚡</span>QuickConvert</a><div class="hidden md:flex items-center gap-3"><a class="px-4 py-2 text-sm font-semibold text-gray-300 hover:text-white transition" href="/pricing">Pricing</a><a href="https://chromewebstore.google.com/detail/quickconvert/bjenjbklebnpanigoagmalkenpmnaokb" target="_blank" rel="noopener noreferrer" class="px-4 py-2 text-sm font-semibold bg-blue-600 hover:bg-blue-500 text-white rounded-xl transition shadow-lg shadow-blue-600/20">Add to Chrome</a></div><button class="md:hidden text-gray-400 hover:text-white" aria-label="Toggle menu">☰</button></div></header><main class="flex-1"><div class="pt-28 pb-20 px-4"><div class="max-w-3xl mx-auto"><h1 class="text-4xl font-bold text-white mb-2">Refund Policy</h1><p class="text-gray-500 text-sm mb-12">Last updated: <!-- -->12 April 2026</p><div class="bg-gray-900 border border-gray-800 rounded-xl p-6 mb-10"><h2 class="text-lg font-semibold text-white mb-4">At a glance</h2><ul class="space-y-3 text-sm text-gray-400"><li class="flex items-start gap-3"><span class="text-green-400 mt-0.5">✓</span><span><strong class="text-white">14-day money-back guarantee</strong> on all new Lifetime purchases.</span></li><li class="flex items-start gap-3"><span class="text-green-400 mt-0.5">✓</span><span><strong class="text-white">No questions asked</strong> within the 14-day window. Just email us.</span></li><li class="flex items-start gap-3"><span class="text-green-400 mt-0.5">✓</span><span>Refunds are processed by<!-- --> <a href="https://www.paddle.com/legal/buyer-terms" class="text-blue-400 hover:text-blue-300 underline" target="_blank" rel="noopener noreferrer">Paddle</a> <!-- -->in accordance with their Buyer Terms.</span></li></ul></div><div class="mb-10"><h2 class="text-xl font-semibold text-white mb-3">1. 14-Day Money-Back Guarantee</h2><div class="text-gray-400 leading-relaxed text-sm"><p>If you are not satisfied with your quick-convert Lifetime purchase for any reason, you may request a full refund within<!-- --> <strong class="text-white">14 calendar days</strong> of your purchase date.</p><p class="mt-3">To request a refund, email us at<!-- --> <a href="mailto:[email protected]" class="text-blue-400 hover:text-blue-300 underline">[email protected]</a> <!-- -->with the subject line <em>“Refund Request”</em> and include the email address associated with your account. We aim to respond within one business day.</p></div></div><div class="mb-10"><h2 class="text-xl font-semibold text-white mb-3">2. How Refunds Are Processed</h2><div class="text-gray-400 leading-relaxed text-sm"><p>quick-convert payments are processed by<!-- --> <a href="https://paddle.com" class="text-blue-400 hover:text-blue-300 underline" target="_blank" rel="noopener noreferrer">Paddle</a>, our Merchant of Record. Refunds are issued in accordance with<!-- --> <a href="https://www.paddle.com/legal/buyer-terms" class="text-blue-400 hover:text-blue-300 underline" target="_blank" rel="noopener noreferrer">Paddle&#x27;s Buyer Terms</a>. Once a refund is approved, funds typically appear within<!-- --> <strong class="text-white">5–10 business days</strong> depending on your bank or card issuer.</p><p class="mt-3">You will receive a confirmation email from Paddle once the refund has been issued.</p></div></div><div class="mb-10"><h2 class="text-xl font-semibold text-white mb-3">3. Chargebacks</h2><div class="text-gray-400 leading-relaxed text-sm"><p>We encourage you to contact us before initiating a chargeback with your bank or card issuer. We are happy to resolve issues quickly. Initiating a chargeback without contacting support first may result in your account being suspended pending investigation.</p></div></div><div class="mb-10"><h2 class="text-xl font-semibold text-white mb-3">4. Contact</h2><div class="text-gray-400 leading-relaxed text-sm"><p>For any refund questions or requests, please reach out to our support team:</p><ul class="list-none mt-3 space-y-1 text-sm"><li>Email:<!-- --> <a href="mailto:[email protected]" class="text-blue-400 hover:text-blue-300 underline">[email protected]</a></li></ul></div></div></div></div><!--$--><!--/$--></main><footer class="border-t border-white/10 bg-gray-950 text-gray-500 text-sm"><div class="max-w-6xl mx-auto px-4 py-12 grid grid-cols-1 md:grid-cols-3 gap-8"><div><div class="flex items-center gap-2 font-bold text-white text-lg mb-2"><span class="text-xl">⚡</span> QuickConvert</div><p class="text-gray-500 text-sm leading-relaxed">Fast, private file conversion right from your browser. No uploads. No servers.</p></div><div><h3 class="text-gray-300 font-semibold mb-3">Product</h3><ul class="flex flex-col gap-2"><li><a class="hover:text-white transition" href="/">Home</a></li><li><a class="hover:text-white transition" href="/pricing">Pricing</a></li><li><a href="https://chromewebstore.google.com/detail/quickconvert/bjenjbklebnpanigoagmalkenpmnaokb" target="_blank" rel="noopener noreferrer" class="hover:text-white transition">Chrome Extension</a></li></ul></div><div><h3 class="text-gray-300 font-semibold mb-3">Legal</h3><ul class="flex flex-col gap-2"><li><a class="hover:text-white transition" href="/terms">Terms &amp; Conditions</a></li><li><a class="hover:text-white transition" href="/privacy">Privacy Policy</a></li><li><a class="hover:text-white transition" href="/refund">Refund Policy</a></li></ul><div class="mt-6"><h3 class="text-gray-300 font-semibold mb-3">Support</h3><a href="mailto:[email protected]" class="hover:text-white transition">[email protected]</a></div></div></div><div class="border-t border-white/10 px-4 py-4 max-w-6xl mx-auto flex flex-col md:flex-row justify-between items-center gap-2 text-xs"><p>© <!-- -->2026<!-- --> QuickConvert. All rights reserved.</p><div class="flex gap-4"><a class="hover:text-white transition" href="/terms">Terms</a><a class="hover:text-white transition" href="/privacy">Privacy</a><a class="hover:text-white transition" href="/refund">Refunds</a></div></div></footer>
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