1"use strict";(self.webpackChunkdocusaurus=self.webpackChunkdocusaurus||[]).push([["8121"],{1837:function(e,i,n){n.r(i),n.d(i,{frontMatter:()=>a,default:()=>h,toc:()=>o,metadata:()=>t,assets:()=>l,contentTitle:()=>c});var t=JSON.parse('{"id":"activity/link-tracking","title":"Link Tracking","description":"Enable and use link tracking in Yesware to see when recipients click links in your emails.","source":"@site/docs/activity/link-tracking.mdx","sourceDirName":"activity","slug":"/activity/link-tracking","permalink":"/docs/activity/link-tracking","draft":false,"unlisted":false,"tags":[],"version":"current","frontMatter":{"title":"Link Tracking","description":"Enable and use link tracking in Yesware to see when recipients click links in your emails."},"sidebar":"tutorialSidebar","previous":{"title":"Attachment Tracking","permalink":"/docs/activity/attachment-tracking"},"next":{"title":"Viewing Engagement Data","permalink":"/docs/activity/viewing-engagement-data"}}'),r=n(5893),s=n(65);let a={title:"Link Tracking",description:"Enable and use link tracking in Yesware to see when recipients click links in your emails."},c=void 0,l={},o=[{value:"Enable link tracking in Gmail",id:"enable-link-tracking-in-gmail",level:2},{value:"Insert a tracked link in Outlook",id:"insert-a-tracked-link-in-outlook",level:2},{value:"Frequently asked questions",id:"frequently-asked-questions",level:2}];function d(e){let i={a:"a",admonition:"admonition",code:"code",h2:"h2",li:"li",ol:"ol",p:"p",strong:"strong",ul:"ul",...(0,s.a)(),...e.components},{Details:n}=i;return n||function(e,i){throw Error("Expected "+(i?"component":"object")+" `"+e+"` to be defined: you likely forgot to import, pass, or provide it.")}("Details",!0),(0,r.jsxs)(r.Fragment,{children:[(0,r.jsx)(i.p,{children:"Link tracking lets you see when a recipient clicks a hyperlink in your email, including which link they clicked, which email it was in, and what device they used. Use this to prioritize follow-ups based on engagement."}),"\n",(0,r.jsx)(i.p,{children:"When a tracked link is clicked, Yesware's server is pinged with the IP address and you receive a click notification."}),"\n",(0,r.jsx)(i.admonition,{type:"tip",children:(0,r.jsxs)(i.p,{children:['Name your links rather than leaving them as raw URLs (e.g., use "our website" instead of "',(0,r.jsx)(i.a,{href:"http://www.yesware.com",children:"www.yesware.com"}),'").'," This reduces the chance of your message being flagged as spam."]})}),"\n",(0,r.jsx)(i.h2,{id:"enable-link-tracking-in-gmail",children:"Enable link tracking in Gmail"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Click the ",(0,r.jsx)(i.code,{children:"Yesware dropdown"})," in the top left corner of Gmail"]}),"\n",(0,r.jsxs)(i.li,{children:["Select ",(0,r.jsx)(i.code,{children:"Preferences"})]}),"\n",(0,r.jsxs)(i.li,{children:["Go to the ",(0,r.jsx)(i.code,{children:"Tracking"})," section"]}),"\n",(0,r.jsxs)(i.li,{children:["Toggle on ",(0,r.jsx)(i.code,{children:"Track Links"})]}),"\n"]}),"\n",(0,r.jsxs)(i.p,{children:["Once enabled, any hyperlink you insert is automatically converted to a trackable link. You can verify a link is tracked by hovering over it: if the destination includes ",(0,r.jsx)(i.code,{children:"https://t.yesware.com/tl..."}),", it's being tracked."]}),"\n",(0,r.jsx)(i.h2,{id:"insert-a-tracked-link-in-outlook",children:"Insert a tracked link in Outlook"}),"\n",(0,r.jsxs)(i.ol,{children:["\n",(0,r.jsxs)(i.li,{children:["Open a compose window and click ",(0,r.jsx)(i.code,{children:"Open Sidebar"})," in your ribbon"]}),"\n",(0,r.jsxs)(i.li,{children:["Select the ",(0,r.jsx)(i.code,{children:"Insert Tracked Link"})," tab"]}),"\n",(0,r.jsxs)(i.li,{children:["Fill in the fields:","\n",(0,r.jsxs)(i.ul,{children:["\n",(0,r.jsxs)(i.li,{children:[(0,r.jsx)(i.code,{children:"Text to Display"}),": the word or phrase to hyperlink"]}),"\n",(0,r.jsxs)(i.li,{children:[(0,r.jsx)(i.code,{children:"URL"}),": the destination link"]}),"\n",(0,r.jsxs)(i.li,{children:[(0,r.jsx)(i.code,{children:"Title"}),": optional text shown when the recipient hovers over the link"]}),"\n"]}),"\n"]}),"\n"]}),"\n",(0,r.jsx)(i.admonition,{type:"tip",children:(0,r.jsx)(i.p,{children:"Links added to Templates are automatically set up as tracked links."})}),"\n",(0,r.jsx)(i.h2,{id:"frequently-asked-questions",children:"Frequently asked questions"}),"\n",(0,r.jsxs)(n,{children:[(0,r.jsx)("summary",{children:"Why do my links look like t.yesware.com?"}),(0,r.jsxs)(i.p,{children:["Yesware rewrites your URL to a tracking domain (",(0,r.jsx)(i.co
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