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6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2l4mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Friend offer types" href="https://help.referralcandy.com/en/articles/2457796-friend-offer-types">Friend offer types</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Free shipping coupon" href="https://help.referralcandy.com/en/articles/17055403-shopify-free-shipping-coupon">[Shopify] Free shipping coupon</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Why isn't there an option for single-use coupon codes for the friend offer?" href="https://help.referralcandy.com/en/articles/2457786-other-platforms-why-isn-t-there-an-option-for-single-use-coupon-codes-for-the-friend-offer">[Other Platforms] Why isn't there an option for single-use coupon codes for the friend offer?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Using a promo link" href="https://help.referralcandy.com/en/articles/2457795-other-platforms-using-a-promo-link">[Other Platforms] Using a promo link</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Reward Settings" href="https://help.referralcandy.com/en/collections/11465199-reward-settings">Reward Settings</a><button type="button" aria-controls="radix-:R3l4mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Reward Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R3l4mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Setting a purchase review period" href="https://help.referralcandy.com/en/articles/2457793-shopify-setting-a-purchase-review-period">[Shopify] Setting a purchase review period</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Setting a purchase review period" href="https://help.referralcandy.com/en/articles/11951001-other-platforms-setting-a-purchase-review-period">[Other Platforms] Setting a purchase review period</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Reward conditions" href="https://help.referralcandy.com/en/articles/2457788-reward-conditions">Reward conditions</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Setting the required number of referrals" href="https://help.referralcandy.com/en/articles/2457800-other-platforms-setting-the-required-number-of-referrals">[Other Platforms] Setting the required number of referrals</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Campaign: Managing Settings" href="https://help.referralcandy.com/en/collections/3928157-campaign-managing-settings"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:sft-adjustments-horizontal/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Campaign: Managing Settings</span></a><button type="button" aria-controls="radix-:R6mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Campaign: Managing Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R6mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Campaign Settings" href="https://help.referralcandy.com/en/collections/1420263-campaign-settings">Campaign Settings</a><button type="button" aria-controls="radix-:R1l6mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Campaign Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1l6mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Campaign states" href="https://help.referralcandy.com/en/articles/8469203-campaign-states">Campaign states</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Creating a campaign" href="https://help.referralcandy.com/en/articles/10138123-shopify-creating-a-campaign">[Shopify] Creating a campaign</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Creating a campaign" href="https://help.referralcandy.com/en/articles/11984704-other-platforms-creating-a-campaign">[Other Platforms] Creating a campaign</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Understanding segments and target audience" href="https://help.referralcandy.com/en/articles/6657671-understanding-segments-and-target-audience">Understanding segments and target audience</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Using segments in ReferralCandy and Klaviyo" href="https://help.referralcandy.com/en/articles/6799366-using-segments-in-referralcandy-and-klaviyo">Using segments in ReferralCandy and Klaviyo</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Managing campaign email settings" href="https://help.referralcandy.com/en/articles/6656647-managing-campaign-email-settings">Managing campaign email settings</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Managing affiliate signups" href="https://help.referralcandy.com/en/articles/10138727-managing-affiliate-signups">Managing affiliate signups</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Email Settings" href="https://help.referralcandy.com/en/collections/11465113-email-settings">Email Settings</a><button type="button" aria-controls="radix-:R2l6mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Email Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2l6mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Email settings: Welcome email" href="https://help.referralcandy.com/en/articles/10011253-email-sett
63ings-welcome-email">Email settings: Welcome email</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Email settings: Reminder emails" href="https://help.referralcandy.com/en/articles/2457832-email-settings-reminder-emails">Email settings: Reminder emails</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Email settings: Reward emails" href="https://help.referralcandy.com/en/articles/10011256-email-settings-reward-emails">Email settings: Reward emails</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Email settings: Win-back email" href="https://help.referralcandy.com/en/articles/10011258-email-settings-win-back-email">Email settings: Win-back email</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Marketing email preferences" href="https://help.referralcandy.com/en/articles/10011259-shopify-marketing-email-preferences">[Shopify] Marketing email preferences</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Marketing email preferences" href="https://help.referralcandy.com/en/articles/11984478-other-platforms-marketing-email-preferences">[Other Platforms] Marketing email preferences</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Campaign: Optimizing & Customizing" href="https://help.referralcandy.com/en/collections/11465112-campaign-optimizing-customizing"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:content-pencil-square/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Campaign: Optimizing & Customizing</span></a><button type="button" aria-controls="radix-:R8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Campaign: Optimizing & Customizing"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Shopify Widgets" href="https://help.referralcandy.com/en/collections/11465158-shopify-widgets">Shopify Widgets</a><button type="button" aria-controls="radix-:R1l8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Shopify Widgets"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1l8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Referral extension" href="https://help.referralcandy.com/en/articles/8899389-shopify-referral-extension">[Shopify] Referral extension</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Join block" href="https://help.referralcandy.com/en/articles/10273455-shopify-join-block">[Shopify] Join block</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Friend offer landing page and popup" href="https://help.referralcandy.com/en/articles/9735668-shopify-friend-offer-landing-page-and-popup">[Shopify] Friend offer landing page and popup</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Customer referral details extension" href="https://help.referralcandy.com/en/articles/10264502-shopify-customer-referral-details-extension">[Shopify] Customer referral details extension</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Using a floating Referral Widget (legacy)" href="https://help.referralcandy.com/en/articles/13915379-shopify-using-a-floating-referral-widget-legacy">[Shopify] Using a floating Referral Widget (legacy)</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Widgets for your referral program" href="https://help.referralcandy.com/en/articles/2457812-shopify-widgets-for-your-referral-program">[Shopify] Widgets for your referral program</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Other Platform Widgets" href="https://help.referralcandy.com/en/collections/1420261-other-platform-widgets">Other Platform Widgets</a><button type="button" aria-controls="radix-:R2l8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Other Platform Widgets"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2l8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Showing a post-purchase popup to customers" href="https://help.referralcandy.com/en/articles/2457831-other-platforms-showing-a-post-purchase-popup-to-customers">[Other Platforms] Showing a post-purchase popup to customers</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Embedded signup" href="https://help.referralcandy.com/en/articles/2457825-other-platforms-embedded-signup">[Other Platforms] Embedded signup</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Using a floating Referral Widget" href="https://help.referralcandy.com/en/articles/2457842-other
63-platforms-using-a-floating-referral-widget">[Other Platforms] Using a floating Referral Widget</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Control cookie consent on your friend landing pages" href="https://help.referralcandy.com/en/articles/4276716-control-cookie-consent-on-your-friend-landing-pages">Control cookie consent on your friend landing pages</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Cratejoy] Embedding the post-purchase popup widget on Cratejoy" href="https://help.referralcandy.com/en/articles/2457843-cratejoy-embedding-the-post-purchase-popup-widget-on-cratejoy">[Cratejoy] Embedding the post-purchase popup widget on Cratejoy</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Widgets for your referral program" href="https://help.referralcandy.com/en/articles/12010308-other-platforms-widgets-for-your-referral-program">[Other Platforms] Widgets for your referral program</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Themes" href="https://help.referralcandy.com/en/collections/1420260-themes">Themes</a><button type="button" aria-controls="radix-:R3l8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Themes"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R3l8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Customizing your referral emails, pages, and widgets" href="https://help.referralcandy.com/en/articles/2457878-shopify-customizing-your-referral-emails-pages-and-widgets">[Shopify] Customizing your referral emails, pages, and widgets</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="What advocates see after signing up" href="https://help.referralcandy.com/en/articles/15123784-what-advocates-see-after-signing-up">What advocates see after signing up</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Join Page" href="https://help.referralcandy.com/en/articles/15123794-join-page">Join Page</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Customizing your referral emails, pages, and widgets" href="https://help.referralcandy.com/en/articles/12001450-other-platforms-customizing-your-referral-emails-pages-and-widgets">[Other Platforms] Customizing your referral emails, pages, and widgets</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Using Liquid to customize your emails and pages" href="https://help.referralcandy.com/en/articles/2457911-using-liquid-to-customize-your-emails-and-pages">Using Liquid to customize your emails and pages</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Social Media Sharing" href="https://help.referralcandy.com/en/collections/11465167-social-media-sharing">Social Media Sharing</a><button type="button" aria-controls="radix-:R4l8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Social Media Sharing"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R4l8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Editing the default X, Facebook and WhatsApp sharing message" href="https://help.referralcandy.com/en/articles/2457841-editing-the-default-x-facebook-and-whatsapp-sharing-message">Editing the default X, Facebook and WhatsApp sharing message</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Testing and Automations" href="https://help.referralcandy.com/en/collections/14139816-testing-and-automations">Testing and Automations</a><button type="button" aria-controls="radix-:R5l8mbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Testing and Automations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R5l8mbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="A/B testing" href="https://help.referralcandy.com/en/articles/11552616-a-b-testing">A/B testing</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Loyalty Campaigns" href="https://help.referralcandy.com/en/collections/19661433-loyalty-campaigns"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:arr-sym-arrow-path/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Loyalty Campaigns</span></a><button type="button" aria-controls="radix-:Rambq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Loyalty Campaigns"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rambq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Setting up a loyalty campaign" href="https://help.referralcandy.com/en/articles/15452387-shopify-setting-up-a-loyalty-campaign">[Shopify] Setting up a loyalty campaign</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] How loyalty store credit works" href="https://help.referralcandy.com/en/articles/15452617-shopify-how-loyalty-store-credit-works">[Shopify] How loyalty store credit works</a></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Store Integrations" href="https://help.referralcandy.com/en/collections/1420262-store-integrations"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:bizz-fin-building-storefront/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Store Integrations</span></a><button type="button" aria-controls="radix-:Rcmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Store Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rcmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Shopify Integrations" href="https://help.referralcandy.com/en/collections/5613787-shopify-integrations">Shopify Integrations</a><button type="button" aria-controls="radix-:R1lcmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Shopify Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1lcmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Integration: ReferralCandy with Recharge (Shopify Checkout Integration)" href="https://help.referralcandy.com/en/articles/6643709-shopify-integration-referralcandy-with-recharge-shopify-checkout-integration">[Shopify] Integration: ReferralCandy with Recharge (Shopify Checkout Integration)</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Integration: ReferralCandy with Bold Subscriptions" href="https://help.referralcandy.com/en/articles/2457837-shopify-integration-referralcandy-with-bold-subscriptions">[Shopify] Integration: ReferralCandy with Bold Subscriptions</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Email, JavaScript and API Integrations" href="https://help.referralcandy.com/en/collections/3928179-email-javascript-and-api-integrations">Email, JavaScript and API Integrations</a><button type="button" aria-controls="radix-:R2lcmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Email, JavaScript and API Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2lcmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration overview" href="https://help.referralcandy.com/en/articles/2457839-integration-overview">Integration overview</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Email integration overview" href="https://help.referralcandy.com/en/articles/2457827-other-platforms-email-integration-overview">[Other Platforms] Email integration overview</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Email integration: Sending invoice emails" href="https://help.referralcandy.com/en/articles/6636932-other-platforms-email-integration-sending-invoice-emails">[Other Platforms] Email integration: Sending invoice emails</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Email and API integrations: Adding the referral tracking code" href="https://help.referralcandy.com/en/articles/2457830-other-platforms-email-and-api-integrations-adding-the-referral-tracking-code">[Other Platforms] Email and API integrations: Adding the referral tracking code</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Cratejoy] Email integration guide" href="https://help.referralcandy.com/en/articles/2457857-cratejoy-email-integration-guide">
63[Cratejoy] Email integration guide</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] JavaScript integration" href="https://help.referralcandy.com/en/articles/2457891-other-platforms-javascript-integration">[Other Platforms] JavaScript integration</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] API integration guide" href="https://help.referralcandy.com/en/articles/2457871-other-platforms-api-integration-guide">[Other Platforms] API integration guide</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Other Store Integrations" href="https://help.referralcandy.com/en/collections/3928183-other-store-integrations">Other Store Integrations</a><button type="button" aria-controls="radix-:R3lcmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Other Store Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R3lcmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[WooCommerce] Integration guide" href="https://help.referralcandy.com/en/articles/2457859-woocommerce-integration-guide">[WooCommerce] Integration guide</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy on your Sticky.io subscription platform" href="https://help.referralcandy.com/en/articles/2457850-integration-using-referralcandy-on-your-sticky-io-subscription-platform">Integration: Using ReferralCandy on your Sticky.io subscription platform</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with PayWhirl" href="https://help.referralcandy.com/en/articles/2457834-integration-using-referralcandy-with-paywhirl">Integration: Using ReferralCandy with PayWhirl</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Zapier" href="https://help.referralcandy.com/en/articles/9853421-integration-using-referralcandy-with-zapier">Integration: Using ReferralCandy with Zapier</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Magento] Integration guide for Magento 2" href="https://help.referralcandy.com/en/articles/6643769-magento-integration-guide-for-magento-2">[Magento] Integration guide for Magento 2</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Acuity Scheduling" href="https://help.referralcandy.com/en/articles/6643775-integration-acuity-scheduling">Integration: Acuity Scheduling</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Squarespace] Integration guide" href="https://help.referralcandy.com/en/articles/2457869-squarespace-integration-guide">[Squarespace] Integration guide</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: LearnWorlds" href="https://help.referralcandy.com/en/articles/10072576-integration-learnworlds">Integration: LearnWorlds</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Third-Party Integrations" href="https://help.referralcandy.com/en/collections/3928164-third-party-integrations"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:sft-squares-plus/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Third-Party Integrations</span></a><button type="button" aria-controls="radix-:Rembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Third-Party Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Klaviyo" href="https://help.referralcandy.com/en/collections/3704832-klaviyo">Klaviyo</a><button type="button" aria-controls="radix-:R1lembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Klaviyo"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1lembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Klaviyo" href="https://help.referralcandy.com/en/articles/6647229-integration-using-referralcandy-with-klaviyo">Integration: Using ReferralCandy with Klaviyo</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo: ReferralCandy events and custom properties" href="https://help.referralcandy.com/en/articles/6647230-klaviyo-referralcandy-events-and-custom-properties">Klaviyo: ReferralCandy events and custom properties</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo: Setting up your email flows" href="https://help.referralcandy.com/en/articles/6647231-klaviyo-setting-up-your-email-flows">Klaviyo: Setting up your email flows</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo flows: Sending a referral email upon enrollment" href="https://help.referralcandy.com/en/articles/6647233-klaviyo-flows-sending-a-referral-email-upon-enrollment">Klaviyo flows: Sending a referral email upon enrollment</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo flows: Sending reward notifications" href="https://help.referralcandy.com/en/articles/6647239-klaviyo-flows-sending-reward-notifications">Klaviyo flows: Sending reward notifications</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo flows: Additional notifications" href="https://help.referralcandy.com/en/articles/6647240-klaviyo-flows-additional-notifications">Klaviyo flows: Additional notifications</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Klaviyo: Import past customers to ReferralCandy" href="https://help.referralcandy.com/en/articles/6647241-klaviyo-import-past-customers-to-referralcandy">Klaviyo: Import past customers to ReferralCandy</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Tremendous" href="https://help.referralcandy.com/en/collections/17988480-tremendous">Tremendous</a><button type="button" aria-controls="radix-:R2lembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Tremendous"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2lembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Tremendous" href="https://help.referralcandy.com/en/articles/13424945-integration-tremendous">Integration: Tremendous</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Mailchimp" href="https://help.referralcandy.com/en/collections/1628962-mailchimp">Mailchimp</a><button type="button" aria-controls="radix-:R3lembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Mailchimp"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R3lembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Mailchimp" href="https://help.referralcandy.com/en/articles/2692650-integration-using-referralcandy-with-mailchimp">Integration: Using ReferralCandy with Mailchimp</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Marketing Analytics" href="https://help.referralcandy.com/en/collections/1628963-marketing-analytics">Marketing Analytics</a><button type="button" aria-controls="radix-:R4lembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Marketing Analytics"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R4lembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Remarketing with Meta (Facebook) Pixel" href="https://help.referralcandy.com/en/articles/2888092-integration-remarketing-with-meta-facebook-pixel">Integration: Remarketing with Meta (Facebook) Pixel</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Remarketing with AdRoll" href="https://help.referralcandy.com/en/articles/2938751-integration-remarketing-with-adroll">Integration: Remarketing with AdRoll</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Remarketing with Google Ads" href="https://help.referralcandy.com/en/articles/2888227-integration-remarketing-with-google-ads">Integration: Remarketing with Google Ads</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Other Third-Party Integrations" href="https://help.referralcandy.com/en/collections/3928178-other-third-party-integrations">Other Third-Party Integrations</a><button type="button" aria-controls="radix-:R5lembq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Other Third-Party Integrations"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R5lembq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Fomo" href="https://help.referralcandy.com/en/articles/2457899-integration-using-referralcandy-with-fomo">Integration: Using ReferralCandy with Fomo</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Brevo" href="https://help.referralcandy.com/en/articles/16992135-integration-using-referralcandy-with-brevo">Integration: Using ReferralCandy with Brevo</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Shopify Buy Button" href="https://help.referralcandy.com/en/articles/2457855-integration-using-referralcandy-with-shopify-buy-button">Integration: Using ReferralCandy with Shopify Buy Button</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Integration: Embedded signup widget with EComposer" href="https://help.referralcandy.com/en/articles/7991159-shopify-integration-embedded-signup-widget-with-ecomposer">[Shopify] Integration: Embedded signup widget with EComposer</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with S Loyalty" href="https://help.referralcandy.com/en/articles/8646095-integration-using-referralcandy-with-s-loyalty">Integration: Using ReferralCandy with S Loyalty</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Customer.io" href="https://help.referralcandy.com/en/articles/15985189-integration-using-referralcandy-with-customer-io">Integration: Using ReferralCandy with Customer.io</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Omnisend" href="https://help.referralcandy.com/en/articles/16358044-integration-using-referralcandy-with-omnisend">Integration: Using ReferralCandy with Omnisend</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integration: Using ReferralCandy with Gorgias" href="https://help.referralcandy.com/en/articles/16881372-integration-using-referralcandy-with-gorgias">Integration: Using ReferralCandy with Gorgias</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Analytics, Reports & Fraud Prevention" href="https://help.referralcandy.com/en/collections/3928160-analytics-reports-fraud-prevention"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:charts-presentation-chart-line/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Analytics, Reports & Fraud Prevention</span></a><button type="button" aria-controls="radix-:Rgmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Analytics, Reports & Fraud Prevention"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rgmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Fraud Prevention" href="https://help.referralcandy.com/en/collections/1420265-fraud-prevention">Fraud Prevention</a><button type="button" aria-controls="radix-:R1lgmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Fraud Prevention"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1lgmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="How to handle fraud" href="https://help.referralcandy.com/en/articles/6643979-how-to-handle-fraud">How to handle fraud</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Viewing Fraud History" href="https://help.referralcandy.com/en/articles/6644001-shopify-viewing-fraud-history">[Shopify] Viewing Fraud History</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Viewing Fraud History" href="https://help.referralcandy.com/en/articles/12035072-other-platforms-viewing-fraud-history">[Other Platforms] Viewing Fraud History</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="How does ReferralCandy prevent campaign emails from being marked as spam?" href="https://help.referralcandy.com/en/articles/2457861-how-does-referralcandy-prevent-campaign-emails-from-being-marked-as-spam">How does ReferralCandy prevent campaign emails from being marked as spam?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Automated fraud prevention mechanisms" href="https://help.referralcandy.com/en/articles/2457877-automated-fraud-prevention-mechanisms">Automated fraud prevention mechanisms</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Reports & Analytics" href="https://help.referralcandy.com/en/collections/1420267-reports-analytics">Reports & Analytics</a><button type="button" aria-controls="radix-:R2lgmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Reports & Analytics"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2lgmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Analytics and reports" href="https://help.referralcandy.com/en/articles/2457908-shopify-analytics-and-reports">[Shopify] Analytics and reports</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Analytics and reports" href="https://help.referralcandy.com/en/articles/12035297-other-platforms-analytics-and-reports">[Other Platforms] Analytics and reports</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Integrating Google Analytics with ReferralCandy" href="https://help.referralcandy.com/en/articles/2833838-integrating-google-analytics-with-referralcandy">Integrating Google Analytics with ReferralCandy</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Using Google Analytics from your store" href="https://help.referralcandy.com/en/articles/2457872-using-google-analytics-from-your-store">Using Google Analytics from your store</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Account & Store Settings" href="https://help.referralcandy.com/en/collections/3928163-account-store-settings"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:sft-cog-8-tooth/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Account & Store Settings</span></a><button type="button" aria-controls="radix-:Rimbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Account & Store Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rimbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Store Settings" href="https://help.referralcandy.com/en/collections/1420259-store-settings">Store Settings</a><button type="button" aria-controls="radix-:R1limbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Store Settings"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1limbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Changing your store's URL" href="https://help.referralcandy.com/en/articles/2457852-changing-your-store-s-url">Changing your store's URL</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Changing the default language of the referral program" href="https://help.referralcandy.com/en/articles/2457853-changing-the-default-language-of-the-referral-program">Changing the default language of the referral program</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Changing your time zone" href="https://help.referralcandy.com/en/articles/2457821-changing-your-time-zone">Changing your time zone</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Updating currency settings" href="https://help.referralcandy.com/en/articles/2457790-updating-currency-settings">Updating currency settings</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Running your referral program in multiple languages" href="https://help.referralcandy.com/en/articles/2457826-running-your-referral-program-in-multiple-languages">Running your referral program in multiple languages</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Enabling multiple languages for your campaign" href="https://help.referralcandy.com/en/articles/2457822-enabling-multiple-languages-for-your-campaign">Enabling multiple languages for your campaign</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Setting up a custom email domain" href="https://help.referralcandy.com/en/articles/2457836-setting-up-a-custom-email-domain">Setting up a custom email domain</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Running a campaign in an unsupported language?" href="https://help.referralcandy.com/en/articles/2457804-running-a-campaign-in-an-unsupported-language">Running a campaign in an unsupported language?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Customizing your referral programâs unique subdomain" href="https://help.referralcandy.com/en/articles/2457849-customizing-your-referral-program-s-unique-subdomain">Customizing your referral programâs unique subdomain</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Payment & Charges" href="https://help.referralcandy.com/en/collections/1420268-payment-charges">Payment & Charges</a><button type="button" aria-controls="radix-:R2limbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Payment & Charges"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2limbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Plans, Billing, Billing History, and Payments" href="https://help.referralcandy.com/en/articles/2457889-plans-billing-billing-history-and-payments">Plans, Billing, Billing History, and Payments</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="How are cash rewards or success fees calculated on referred purchases?" href="https://help.referralcandy.com/en/articles/2457876-how-are-cash-rewards-or-success-fees-calculated-on-referred-purchases">How are cash rewards or success fees calculated on referred purchases?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="1099's and tax reporting" href="https://help.referralcandy.com/en/articles/2457885-1099-s-and-tax-reporting">1099's and tax reporting</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Updating your payment details" href="https://help.referralcandy.com/en/articles/2457894-shopify-updating-your-payment-details">[Shopify] Updating your payment details</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Updating your payment details" href="https://help.referralcandy.com/en/articles/12035371-other-platforms-updating-your-payment-details">[Other Platforms] Updating your payment details</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Why can't I enter or update my credit card details?" href="https://help.referralcandy.com/en/articles/2457886-why-can-t-i-enter-or-update-my-credit-card-details">Why can't I enter or update my credit card details?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="How does the free trial work?" href="https://help.referralcandy.com/en/articles/2457890-how-does-the-free-trial-work">How does the free trial work?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Cancellation and refund policy" href="https://help.referralcandy.com/en/articles/6694719-cancellation-and-refund-policy">Cancellation and refund policy</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Account Management" href="https://help.referralcandy.com/en/collections/1420269-account-management">Account Management</a><button type="button" aria-controls="radix-:R3limbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Account Management"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R3limbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Account states" href="https://help.referralcandy.com/en/articles/8056659-account-states">Account states</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Setting up two-factor authentication (2FA)" href="https://help.referralcandy.com/en/articles/15461514-setting-up-two-factor-authentication-2fa">Setting up two-factor authentication (2FA)</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Setting up a custom domain for your referral portal" href="https://help.referralcandy.com/en/articles/15465049-setting-up-a-custom-domain-for-your-referral-portal">Setting up a custom domain for your referral portal</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Managing your account settings" href="https://help.referralcandy.com/en/articles/2457902-shopify-managing-your-account-settings">[Shopify] Managing your account settings</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Managing your account settings" href="https://help.referralcandy.com/en/articles/12042711-other-platforms-managing-your-account-settings">[Other Platforms] Managing your account settings</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Cancelling and deleting your ReferralCandy account" href="https://help.referralcandy.com/en/articles/2457904-cancelling-and-deleting-your-referralcandy-account">Cancelling and deleting your ReferralCandy account</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="ReferralCandy data protection & security FAQ" href="https://help.referralcandy.com/en/articles/14072157-referralcandy-data-protection-security-faq">ReferralCandy data protection & security FAQ</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Managing Contacts & Referrals" href="https://help.referralcandy.com/en/collections/1420264-managing-contacts-referrals"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:sft-identification/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Managing Contacts & Referrals</span></a><button type="button" aria-controls="radix-:Rkmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Managing Contacts & Referrals"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rkmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Contact Management" href="https://help.referralcandy.com/en/collections/6753086-contact-management">Contact Management</a><button type="button" aria-controls="radix-:R1lkmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Contact Management"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1lkmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Viewing and searching your contacts (customers)" href="https://help.referralcandy.com/en/articles/13045311-viewing-and-searching-your-contacts-customers">Viewing and searching your contacts (customers)</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Viewing individual contact information" href="https://help.referralcandy.com/en/articles/11320794-shopify-viewing-individual-contact-information">[Shopify] Viewing individual contact information</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Viewing individual contact information" href="https://help.referralcandy.com/en/articles/12042791-other-platforms-viewing-individual-contact-information">[Other Platforms] Viewing individual contact information</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Importing customers to a segment" href="https://help.referralcandy.com/en/articles/2457897-importing-customers-to-a-segment">Importing customers to a segment</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] How to edit contacts" href="https://help.referralcandy.com/en/articles/2457862-shopify-how-to-edit-contacts">[Shopify] How to edit contacts</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] How to edit contacts" href="https://help.referralcandy.com/en/articles/12042845-other-platforms-how-to-edit-contacts">[Other Platforms] How to edit contacts</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] How to ban a contact" href="https://help.referralcandy.com/en/articles/2457879-shopify-how-to-ban-a-contact">[Shopify] How to ban a contact</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] How to ban a contact" href="https://help.referralcandy.com/en/articles/12042892-other-platforms-how-to-ban-a-contact">[Other Platforms] How to ban a contact</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] How to subscribe/unsubscribe or delete contacts" href="https://help.referralcandy.com/en/articles/2457864-shopify-how-to-subscribe-unsubscribe-or-delete-contacts">[Shopify] How to subscribe/unsubscribe or delete contacts</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] How to subscribe/unsubscribe or delete contacts" href="https://help.referralcandy.com/en/articles/12052444-other-platforms-how-to-subscribe-unsubscribe-or-delete-contacts">[Other Platforms] How to subscribe/unsubscribe or delete contacts</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Downloading a list of your customers" href="https://help.referralcandy.com/en/articles/2457895-shopify-downloading-a-list-of-your-customers">[Shopify] Downloading a list of your customers</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Downloading a list of your customers" href="https://help.referralcandy.com/en/articles/12052505-other-platforms-downloading-a-list-of-your-customers">[Other Platforms] Downloading a list of your customers</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocate and affiliate portals" href="https://help.referralcandy.com/en/articles/2457815-advocate-and-affiliate-portals">Advocate and affiliate portals</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Customizing an advocate or affiliate's referral code" href="https://help.referralcandy.com/en/articles/10175059-shopify-customizing-an-advocate-or-affiliate-s-referral-code">[Shopify] Customizing an advocate or affiliate's referral code</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[BigCommerce] Customizing an advocate or affiliateâs referral code" href="https://help.referralcandy.com/en/articles/11985292-bigcommerce-customizing-an-advocate-or-affiliate-s-referral-code">[BigCommerce] Customizing an advocate or affiliateâs referral code</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Find who a ReferralCandy discount code belongs to" href="https://help.referralcandy.com/en/articles/13512670-shopify-find-who-a-referralcandy-discount-code-belongs-to">[Shopify] Find who a ReferralCandy discount code belongs to</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Referred Purchases" href="https://help.referralcandy.com/en/collections/6753120-referred-
63purchases">Referred Purchases</a><button type="button" aria-controls="radix-:R2lkmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Referred Purchases"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2lkmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Marking a purchase as referred + Approving Referrals" href="https://help.referralcandy.com/en/articles/6657380-shopify-marking-a-purchase-as-referred-approving-referrals">[Shopify] Marking a purchase as referred + Approving Referrals</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Marking a purchase as referred" href="https://help.referralcandy.com/en/articles/12052606-other-platforms-marking-a-purchase-as-referred">[Other Platforms] Marking a purchase as referred</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Shopify] Deleting a purchase and disqualifying a referral" href="https://help.referralcandy.com/en/articles/6657347-shopify-deleting-a-purchase-and-disqualifying-a-referral">[Shopify] Deleting a purchase and disqualifying a referral</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Deleting a purchase and disqualifying a referral" href="https://help.referralcandy.com/en/articles/12052689-other-platforms-deleting-a-purchase-and-disqualifying-a-referral">[Other Platforms] Deleting a purchase and disqualifying a referral</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="When will referral rewards be sent to an advocate?" href="https://help.referralcandy.com/en/articles/2457782-when-will-referral-rewards-be-sent-to-an-advocate">When will referral rewards be sent to an advocate?</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Troubleshooting & Support" href="https://help.referralcandy.com/en/collections/11465193-troubleshooting-support"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:sft-wrench-screwdriver/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Troubleshooting & Support</span></a><button type="button" aria-controls="radix-:Rmmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Troubleshooting & Support"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rmmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Troubleshooting" href="https://help.referralcandy.com/en/collections/3928190-troubleshooting">Troubleshooting</a><button type="button" aria-controls="radix-:R1lmmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Troubleshooting"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R1lmmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="[Other Platforms] Troubleshooting email integration" href="https://help.referralcandy.com/en/articles/2457882-other-platforms-troubleshooting-email-integration">[Other Platforms] Troubleshooting email integration</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Troubleshooting referral detection" href="https://help.referralcandy.com/en/articles/6643782-troubleshooting-referral-detection">Troubleshooting referral detection</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Testing the referral process" href="https://help.referralcandy.com/en/articles/6643777-testing-the-referral-process">Testing the referral process</a></li></ul></div></li><li class="DocsSidebar_node__I3lWy" data-state="closed"><div class="DocsSidebar_nodeRow__Hscbj"><a class="DocsSidebar_nodeLink__5haP9" title="Contact ReferralCandy" href="https://help.referralcandy.com/en/collections/3906512-contact-referralcandy">Contact ReferralCandy</a><button type="button" aria-controls="radix-:R2lmmbq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Contact ReferralCandy"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:R2lmmbq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Contact us" href="https://help.referralcandy.com/en/articles/2457892-contact-us">Contact us</a></li></ul></div></li></ul></div></li><li class="DocsSidebar_section__vBN7W" data-state="closed"><div class="DocsSidebar_collectionHeaderRow__LozbI"><a class="DocsSidebar_collectionHeader__hbgyv" title="Advocates & Affiliates' Questions" href="https://help.referralcandy.com/en/collections/1420266-advocates-affiliates-questions"><span class="DocsSidebar_collectionHeaderIcon__QHJch" aria-hidden="true"><img src="https://intercom.help/referralcandyhelp/assets/svg/icon:people-chat-gets-users/1a1a1a" alt="" width="100%" height="100%" loading="lazy"/></span><span class="DocsSidebar_collectionHeaderLabel__OOPry">Advocates & Affiliates' Questions</span></a><button type="button" aria-controls="radix-:Rombq6:" aria-expanded="false" data-state="closed" class="DocsSidebar_toggle___lsmG" aria-label="Expand Advocates & Affiliates' Questions"><span class="DocsSidebar_chevron__QRtwS" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span></button></div><div data-state="closed" id="radix-:Rombq6:" hidden="" class="DocsSidebar_collapse__DqzwW"><ul class="DocsSidebar_list__3oxkX"><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: Viewing earned referral rewards" href="https://help.referralcandy.com/en/articles/2457860-advocates-affiliates-viewing-earned-referral-rewards">Advocates & affiliates: Viewing earned referral rewards</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: Why haven't I received my referral reward yet?" href="https://help.referralcandy.com/en/articles/2457880-advocates-affiliates-why-haven-t-i-received-my-referral-reward-yet">Advocates & affiliates: Why haven't I received my referral reward yet?</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: How to unsubscribe from receiving campaign emails" href="https://help.referralcandy.com/en/articles/11145132-advocates-affiliates-how-to-unsubscribe-from-receiving-campaign-emails">Advocates & affiliates: How to unsubscribe from receiving campaign emails</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: How to sign in to the portal" href="https://help.referralcandy.com/en/articles/2457863-advocates-affiliates-how-to-sign-in-to-the-portal">Advocates & affiliates: How to sign in to the portal</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: How to customize your unique referral link" href="https://help.referralcandy.com/en/articles/6647197-advocates-affiliates-how-to-customize-your-unique-referral-link">Advocates & affiliates: How to customize your unique referral link</a></li><li class="DocsSidebar_articleItem__AU_QA"><a class="DocsSidebar_link__nuWUw" title="Advocates & affiliates: How do I refer friends using ReferralCandy?" href="https://help.referralcandy.com/en/articles/6694698-advocates-affiliates-how-do-i-refer-friends-using-referralcandy">Advocates & affiliates: How do I refer friends using ReferralCandy?</a></li></ul></div></li></ul></div></aside></div><main id="docs-main" class="DocsShell_main__bquc5"><div class="DocsArticle_article__C1mpK" data-button-accent="secondary" data-link-accent="primary"><nav class="DocsArticle_breadcrumbs__pASWu" aria-label="Breadcrumb"><a class="DocsArticle_crumbLink__S6a6m" href="/en/">All Collections</a><span class="DocsArticle_crumb__eHOzY"><span class="DocsArticle_crumbSep__RxsVH" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579
63L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span><a class="DocsArticle_crumbLink__S6a6m" href="https://help.referralcandy.com/en/collections/11465193-troubleshooting-support">Troubleshooting & Support</a></span><span class="DocsArticle_crumb__eHOzY"><span class="DocsArticle_crumbSep__RxsVH" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span><a class="DocsArticle_crumbLink__S6a6m" href="https://help.referralcandy.com/en/collections/3906512-contact-referralcandy">Contact ReferralCandy</a></span><span class="DocsArticle_crumb__eHOzY" aria-current="page"><span class="DocsArticle_crumbSep__RxsVH" aria-hidden="true"><svg width="15" height="15" viewBox="0 0 15 15" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M6.1584 3.13508C6.35985 2.94621 6.67627 2.95642 6.86514 3.15788L10.6151 7.15788C10.7954 7.3502 10.7954 7.64949 10.6151 7.84182L6.86514 11.8418C6.67627 12.0433 6.35985 12.0535 6.1584 11.8646C5.95694 11.6757 5.94673 11.3593 6.1356 11.1579L9.565 7.49985L6.1356 3.84182C5.94673 3.64036 5.95694 3.32394 6.1584 3.13508Z" fill="currentColor" fill-rule="evenodd" clip-rule="evenodd"></path></svg></span><span class="DocsArticle_crumbCurrent__Jy3_j">Contact us</span></span></nav><header class="DocsArticle_header__le7BR"><h1 class="DocsArticle_title__3pXkn">Contact us</h1><p class="DocsArticle_subtitle__gqmKA">Need help? Get in touch with our customer success team</p><div class="DocsArticle_metaRow__APlAp"><div class="DocsArticle_meta__4CRBq"><div class="avatar"><div class="avatar__photo"><span aria-hidden="true" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9 bg-cover bg-center" style="background-image:url("https://static.intercomassets.com/avatars/1675461/square_128/Cap456-1515574220.jpg")"></span></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Adam</span></div> <time dateTime="2026-04-06T19:34:45Z" title="Updated over 5 months ago">April 6, 2026</time></span></div></div></div><div class="DocsArticle_headerActions__u4fG_"><div class="DocsActionBar_bar__86vxW" role="group" aria-label="Article actions"><button type="button" class="DocsActionBar_btn__jbxkw"><span class="DocsActionBar_btnIcon__TRZws" aria-hidden="true"><svg width="16" height="16" viewBox="0 0 256 256" fill="currentColor"><path d="M216,32H88a8,8,0,0,0-8,8V80H40a8,8,0,0,0-8,8V216a8,8,0,0,0,8,8H168a8,8,0,0,0,8-8V176h40a8,8,0,0,0,8-8V40A8,8,0,0,0,216,32ZM160,208H48V96H160Zm48-48H176V88a8,8,0,0,0-8-8H96V48H208Z"></path></svg></span>Copy for LLM</button><button type="button" class="DocsActionBar_caretBtn__KVQfJ" aria-label="More article actions" id="radix-:Rjdabq6:" aria-haspopup="menu" aria-expanded="false" data-state="closed"><span class="DocsActionBar_caret__pjMkD" aria-hidden="true"><svg width="16" height="16" viewBox="0 0 256 256" fill="currentColor"><path d="M213.66,101.66l-80,80a8,8,0,0,1-11.32,0l-80-80A8,8,0,0,1,53.66,90.34L128,164.69l74.34-74.35a8,8,0,0,1,11.32,11.32Z"></path></svg></span></button></div></div></div></header><div class="jsx-7b3ac4f8d5337043 article_body"><article class="jsx-7b3ac4f8d5337043 DocsArticleBody_body__BYuoi"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you have questions or concerns about ReferralCandy or our help center articles, click the Messenger widget on the bottom right of the page to start a conversation. Itâs always there when you need it.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If youâre already chatting with us here (Messenger or email), just reply in this conversation and weâll help you â no need to start a new chat.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-center"><p><img src="https://downloads.intercomcdn.com/i/o/686578627/b81f04fbbf42734f5fdc2b4b/Chat.png?expires=1790370000&signature=76b684aca8290b9a7b335bd17b7752af31e549a7790dc99305136f7949bb80e5&req=cighE852m4NYFb4X1HO4gbmT5PYD7CMiWrH51xiGpLvYyw8PlxHTGY2fn1MF%0A" width="63" alt=""/></p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left">
63<h1 id="h_ba75e0f9b4">How to contact us</h1></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Click the <b>Messenger </b>widget.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Then select <b>Send us a message</b>.</p></div></li></ol></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/udx320s0/2023312916/d3b757c9b03cfe91cc7cb5631899/image.png?expires=1790264700&signature=3374f65f91f271855bf579ff56d9d35486ef7e012d9e099fcacc1acd05345b76&req=diAlFcp%2Fn4heX%2FMW1HO4zfWjMz9TuX9wR%2FAbw7poRsg5rfmvEMDkXGQw6wRH%0AdV5MmpcPYUWYOKyL0Mk%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/udx320s0/2023312916/d3b757c9b03cfe91cc7cb5631899/image.png?expires=1790264700&signature=3374f65f91f271855bf579ff56d9d35486ef7e012d9e099fcacc1acd05345b76&req=diAlFcp%2Fn4heX%2FMW1HO4zfWjMz9TuX9wR%2FAbw7poRsg5rfmvEMDkXGQw6wRH%0AdV5MmpcPYUWYOKyL0Mk%3D%0A" alt="" width="439" height="787"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>The Messenger widget appears on the following ReferralCandy sites:</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This help center</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://www.referralcandy.com/" rel="nofollow noopener noreferrer" target="_blank">ReferralCandy website</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://my.referralcandy.com/" rel="nofollow noopener noreferrer" target="_blank">ReferralCandy web browser dashboard</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>ReferralCandy App embedded in Shopify</p></div></li></ul></div><div class="intercom-interblocks-callout" style="background-color:#feedaf80;border-color:#fbc91633"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Note</b>: If you're not logged into your ReferralCandy account, make sure to provide your email address in the chat form so our team can reach out to you via email after you close the site.</p></div></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_7170923b40"><b>Book a call with us</b></h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>ReferralCandy offers two different types of scheduled calls, each designed for a different situation. Please choose the one that matches your needs so we can connect you with the right team.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_65ee4abc5a"><b>Get Help from an Expert (for existing ReferralCandy merchants)</b></h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you are already a paying ReferralCandy merchant or have an active ReferralCandy account, and you want to speak with someone about your referral program, this is the right call for you. This includes things like: reviewing your current setup, getting advice on how to improve your referral program performance, optimizing your campaign settings, troubleshooting an issue with a screen share, or discussing your plan and what you could do differently.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This is a one-on-one call where an expert from our support team works with you directly on your specific needs. Book your call here: <a href="https://calendly.com/referralcandy-demo/referralcandy-live-q_a" rel="nofollow noopener noreferrer" target="_blank">https://calendly.com/referralcandy-demo/referralcandy-live-q_a</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Note: Calls are conducted in English.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_58d1b66ff0"><b>Get a Demo (for new prospects and leads evaluating ReferralCandy)</b></h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you do not have a ReferralCandy account yet, or you are on a free trial and want to see how the platform works before committing, this is the right call for you. This is a sales demo where our team walks y
63ou through ReferralCandy's features, pricing, and how it would work for your store. This call is meant for people who are considering using ReferralCandy and want to learn more before signing up.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To book a demo:</p></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Go to <a href="https://www.referralcandy.com/pricing" rel="nofollow noopener noreferrer" target="_blank">https://www.referralcandy.com/pricing</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Click "Get a demo"</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Fill out the short form and select a time that works for you</p></div></li></ol></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Note: Demos are conducted in English.</p></div></article></div><div class="DocsArticle_reactions__MwRj3"><fieldset class="DocsReactionPicker_picker__CfPZJ"><legend id=":R2abq6:" class="DocsReactionPicker_prompt__jhEmS">Did this answer your question?</legend><div class="DocsReactionPicker_options__8yUIr"><button type="button" class="DocsReactionPicker_reaction__hkJ7y" aria-labelledby=":R2abq6: :R2abq6:-disappointed" aria-pressed="false" data-reaction-text="disappointed"><span id=":R2abq6:-disappointed" class="sr-only">Disappointed Reaction</span><svg width="15" height="15" viewBox="0 0 15 15" fill="none" class="DocsReactionPicker_icon__BJFKu"><circle cx="7.5" cy="7.5" r="6" stroke="currentColor"></circle><circle cx="5.4" cy="6" r=".75" fill="currentColor"></circle><circle cx="9.6" cy="6" r=".75" fill="currentColor"></circle><path d="M5 10.5 Q7.5 8.5 10 10.5" stroke="currentColor" stroke-linecap="round"></path></svg></button><button type="button" class="DocsReactionPicker_reaction__hkJ7y" aria-labelledby=":R2abq6: :R2abq6:-neutral" aria-pressed="false" data-reaction-text="neutral"><span id=":R2abq6:-neutral" class="sr-only">Neutral Reaction</span><svg width="15" height="15" viewBox="0 0 15 15" fill="none" class="DocsReactionPicker_icon__BJFKu"><circle cx="7.5" cy="7.5" r="6" stroke="currentColor"></circle><circle cx="5.4" cy="6" r=".75" fill="currentColor"></circle><circle cx="9.6" cy="6" r=".75" fill="currentColor"></circle><path d="M5.4 10 H9.6" stroke="currentColor" stroke-linecap="round"></path></svg></button><button type="button" class="DocsReactionPicker_reaction__hkJ7y" aria-labelledby=":R2abq6: :R2abq6:-smiley" aria-pressed="false" data-reaction-text="smiley"><span id=":R2abq6:-smiley" class="sr-only">Smiley Reaction</span><svg width="15" height="15" viewBox="0 0 15 15" fill="none" class="DocsReactionPicker_icon__BJFKu"><circle cx="7.5" cy="7.5" r="6" stroke="currentColor"></circle><circle cx="5.4" cy="6" r=".75" fill="currentColor"></circle><circle cx="9.6" cy="6" r=".75" fill="currentColor"></circle><path d="M5 9 Q7.5 11.5 10 9" stroke="currentColor" stroke-linecap="round"></path></svg></button></div></fieldset></div><section class="DocsArticle_related__7PPTw" aria-label="Related articles"><h2 class="DocsArticle_relatedTitle__Ysv8Y">Related Articles</h2><ul class="DocsArticle_relatedList__tzZU6"><li class="DocsArticle_relatedRowItem__et6xF"><a class="DocsArticle_relatedCard__QVpvw" href="https://help.referralcandy.com/en/articles/2457842-other
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class="DocsToc_item__PJowM"><a href="#h_65ee4abc5a" class="DocsToc_link__LliFQ DocsToc_linkH3__LPog2">Get Help from an Expert (for existing ReferralCandy merchants)</a></li><li class="DocsToc_item__PJowM"><a href="#h_58d1b66ff0" class="DocsToc_link__LliFQ DocsToc_linkH3__LPog2">Get a Demo (for new prospects and leads evaluating ReferralCandy)</a></li></ul></nav></div></div><footer id="footer" class="shrink-0 bg-footer-bg px-0 py-12 text-left text-base text-footer-color"><div class="Footer_docsGrid__WKy3S" data-variant="shell" data-with-sidebar="true"><div class="Footer_content__Y_aUr"><div><div class="text-center" data-testid="simple-footer-layout"><div class="align-middle text-lg text-footer-color"><a class="no-underline" href="/en/"><img data-testid="logo-img" src="https://downloads.intercomcdn.com/i/o/udx320s0/942671/3c90d3423c20b0379dcfed5cdbc5/015cfaca9044fd5bac395eb7647cbddc.png" alt="ReferralCandy Help Center" class="max-h-8 contrast-80 inline"/></a></div><div class="mt-3 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63,{"id":"1457501","title":"How are cash rewards or success fees calculated on referred purchases?","url":"https://help.referralcandy.com/en/articles/2457876-how-are-cash-rewards-or-success-fees-calculated-on-referred-purchases"},{"id":"1457586","title":"1099's and tax reporting","url":"https://help.referralcandy.com/en/articles/2457885-1099-s-and-tax-reporting"},{"id":"1457674","title":"[Shopify] Updating your payment details","url":"https://help.referralcandy.com/en/articles/2457894-shopify-updating-your-payment-details"},{"id":"13302390","title":"[Other Platforms] Updating your payment details","url":"https://help.referralcandy.com/en/articles/12035371-other-platforms-updating-your-payment-details"},{"id":"1457606","title":"Why can't I enter or update my credit card details?","url":"https://help.referralcandy.com/en/articles/2457886-why-can-t-i-enter-or-update-my-credit-card-details"},{"id":"1457596","title":"How does the free trial work?","url":"https://help.referralcandy.com/en/articles/2457890-how-does-the-free-trial-work"},{"id":"6475995","title":"Cancellation and refund policy","url":"https://help.referralcandy.com/en/articles/6694719-cancellation-and-refund-policy"}],"subcollections":[]},{"id":"1420269","name":"Account Management","url":"https://help.referralcandy.com/en/collections/1420269-account-management","iconUrl":null,"iconContentType":null,"iconPreColored":false,"articles":[{"id":"7997324","title":"Account states","url":"https://help.referralcandy.com/en/articles/8056659-account-states"}
63,{"id":"18399476","title":"Setting up two-factor authentication (2FA)","url":"https://help.referralcandy.com/en/articles/15461514-setting-up-two-factor-authentication-2fa"},{"id":"18404305","title":"Setting up a custom domain for your referral portal","url":"https://help.referralcandy.com/en/articles/15465049-setting-up-a-custom-domain-for-your-referral-portal"},{"id":"1457748","title":"[Shopify] Managing your account settings","url":"https://help.referralcandy.com/en/articles/2457902-shopify-managing-your-account-settings"},{"id":"13313691","title":"[Other Platforms] Managing your account settings","url":"https://help.referralcandy.com/en/articles/12042711-other-platforms-managing-your-account-settings"},{"id":"1457771","title":"Cancelling and deleting your ReferralCandy account","url":"https://help.referralcandy.com/en/articles/2457904-cancelling-and-deleting-your-referralcandy-account"},{"id":"16393879","title":"ReferralCandy data protection \u0026 security FAQ","url":"https://help.referralcandy.com/en/articles/14072157-referralcandy-data-protection-security-faq"}],"subcollections":[]}]},{"id":"1420264","name":"Managing Contacts \u0026 Referrals","url":"https://help.referralcandy.com/en/collections/1420264-managing-contacts-referrals","iconUrl":"https://intercom.help/referralcandyhelp/assets/svg/icon:sft-identification","iconContentType":"image/svg+xml","iconPreColored":false,"articles":[],"subcollections":[{"id":"6753086","name":"Contact Management","url":"https://help.referralcandy.com/en/collections/6753086-contact-management","iconUrl":null,"iconContentType":null,"iconPreColored":false,"articles":[{"id":"14815934","title":"Viewing and searching your contacts (customers)","url":"https://help.referralcandy.com/en/articles/13045311-viewing-and-searching-your-contacts-customers"},{"id":"12237367","title":"[Shopify] Viewing individual contact information","url":"https://help.referralcandy.com/en/articles/11320794-shopify-viewing-individual-contact-information"},{"id":"13313842","title":"[Other Platforms] Viewing individual contact information","url":"https://help.referralcandy.com/en/articles/12042791-other-platforms-viewing-individual-contact-information"},{"id":"1457705","title":"Importing customers to a segment","url":"https://help.referralcandy.com/en/articles/2457897-importing-customers-to-a-segment"},{"id":"1457339","title":"[Shopify] How to edit contacts","url":"https://help.referralcandy.com/en/articles/2457862-shopify-how-to-edit-contacts"}
63,{"id":"13313933","title":"[Other Platforms] How to edit contacts","url":"https://help.referralcandy.com/en/articles/12042845-other-platforms-how-to-edit-contacts"},{"id":"1457525","title":"[Shopify] How to ban a contact","url":"https://help.referralcandy.com/en/articles/2457879-shopify-how-to-ban-a-contact"},{"id":"13314020","title":"[Other Platforms] How to ban a contact","url":"https://help.referralcandy.com/en/articles/12042892-other-platforms-how-to-ban-a-contact"},{"id":"1457358","title":"[Shopify] How to subscribe/unsubscribe or delete contacts","url":"https://help.referralcandy.com/en/articles/2457864-shopify-how-to-subscribe-unsubscribe-or-delete-contacts"},{"id":"13327503","title":"[Other Platforms] How to subscribe/unsubscribe or delete contacts","url":"https://help.referralcandy.com/en/articles/12052444-other-platforms-how-to-subscribe-unsubscribe-or-delete-contacts"},{"id":"1457694","title":"[Shopify] Downloading a list of your customers","url":"https://help.referralcandy.com/en/articles/2457895-shopify-downloading-a-list-of-your-customers"},{"id":"13327602","title":"[Other Platforms] Downloading a list of your customers","url":"https://help.referralcandy.com/en/articles/12052505-other-platforms-downloading-a-list-of-your-customers"},{"id":"1456902","title":"Advocate and affiliate portals","url":"https://help.referralcandy.com/en/articles/2457815-advocate-and-affiliate-portals"},{"id":"10722655","title":"[Shopify] Customizing an advocate or affiliate's referral code","url":"https://help.referralcandy.com/en/articles/10175059-shopify-customizing-an-advocate-or-affiliate-s-referral-code"},{"id":"13227968","title":"[BigCommerce] Customizing an advocate or affiliateâs referral code","url":"https://help.referralcandy.com/en/articles/11985292-bigcommerce-customizing-an-advocate-or-affiliate-s-referral-code"},{"id":"15492952","title":"[Shopify] Find who a ReferralCandy discount code belongs to","url":"https://help.referralcandy.com/en/articles/13512670-shopify-find-who-a-referralcandy-discount-code-belongs-to"}],"subcollections":[]},{"id":"6753120","name":"Referred Purchases","url":"https://help.referralcandy.com/en/collections/6753120-referred-purchases","iconUrl":null,"iconContentType":null,"iconPreColored":false,"articles":[{"id":"6432047","title":"[Shopify] Marking a purchase as referred + Approving Referrals","url":"https://help.referralcandy.com/en/articles/6657380-shopify-marking-a-purchase-as-referred-approving-referrals"},{"id":"13327755","title":"[Other Platforms] Marking a purchase as referred","url":"https://help.referralcandy.com/en/articles/12052606-other-platforms-marking-a-purchase-as-referred"},{"id":"6431986","title":"[Shopify] Deleting a purchase and disqualifying a referral","url":"https://help.referralcandy.com/en/articles/6657347-shopify-deleting-a-purchase-and-disqualifying-a-referral"},{"id":"13327866","title":"[Other Platforms] Deleting a purchase and disqualifying a referral","url":"https://help.referralcandy.com/en/articles/12052689-other-platforms-deleting-a-purchase-and-disqualifying-a-referral"},{"id":"1456636","title":"When will referral rewards be sent to an advocate?","url":"https://help.referralcandy.com/en/articles/2457782-when-will-referral-rewards-be-sent-to-an-advocate"}],"subcollections":[]}]},{"id":"11465193","name":"Troubleshooting \u0026 Support","url":"https://help.referralcandy.com/en/collections/11465193-troubleshooting-support","iconUrl":"https://intercom.help/referralcandyhelp/assets/svg/icon:sft-wrench-screwdriver","iconContentType":"image/svg+xml","iconPreColored":false,"articles":[],"subcollections":[{"id":"3928190","name":"Troubleshooting","url":"https://help.referralcandy.com/en/collections/3928190-troubleshooting","iconUrl":null,"iconContentType":null,"iconPreColored":false,"articles":[{"id":"1457559","title":"[Other Platforms] Troubleshooting email integration","url":"https://help.referralcandy.com/en/articles/2457882-other-platforms-troubleshooting-email-integration"},{"id":"6416720","title":"Troubleshooting referral detection","url":"https://help.referralcandy.com/en/articles/6643782-troubleshooting-referral-detection"},{"id":"6416714","title":"Testing the referral process","url":"https://help.referralcandy.com/en/articles/6643777-testing-the-referral-process"}],"subcollections":[]},{"id":"3906512","name":"Contact ReferralCandy","url":"https://help.referralcandy.com/en/collections/3906512-contact-referralcandy","iconUrl":null,"iconContentType":null,"iconPreColored":false,"articles":[{"id":"
631457656","title":"Contact us","url":"https://help.referralcandy.com/en/articles/2457892-contact-us"}],"subcollections":[]}]},{"id":"1420266","name":"Advocates \u0026 Affiliates' Questions","url":"https://help.referralcandy.com/en/collections/1420266-advocates-affiliates-questions","iconUrl":"https://intercom.help/referralcandyhelp/assets/svg/icon:people-chat-gets-users","iconContentType":"image/svg+xml","iconPreColored":false,"articles":[{"id":"1457323","title":"Advocates \u0026 affiliates: Viewing earned referral rewards","url":"https://help.referralcandy.com/en/articles/2457860-advocates-affiliates-viewing-earned-referral-rewards"},{"id":"1457536","title":"Advocates \u0026 affiliates: Why haven't I received my referral reward yet?","url":"https://help.referralcandy.com/en/articles/2457880-advocates-affiliates-why-haven-t-i-received-my-referral-reward-yet"},{"id":"12030806","title":"Advocates \u0026 affiliates: How to unsubscribe from receiving campaign emails","url":"https://help.referralcandy.com/en/articles/11145132-advocates-affiliates-how-to-unsubscribe-from-receiving-campaign-emails"},{"id":"1457347","title":"Advocates \u0026 affiliates: How to sign in to the portal","url":"https://help.referralcandy.com/en/articles/2457863-advocates-affiliates-how-to-sign-in-to-the-portal"},{"id":"6420328","title":"Advocates \u0026 affiliates: How to customize your unique referral link","url":"https://help.referralcandy.com/en/articles/6647197-advocates-affiliates-how-to-customize-your-unique-referral-link"},{"id":"6475968","title":"Advocates \u0026 affiliates: How do I refer friends using ReferralCandy?","url":"https://help.referralcandy.com/en/articles/6694698-advocates-affiliates-how-do-i-refer-friends-using-referralcandy"}],"subcollections":[]}]},"articleContent":{"articleId":"2457892","author":{"avatar":"https://static.intercomassets.com/avatars/1675461/square_128/Cap456-1515574220.jpg","name":"Adam","first_name":"Adam","avatar_shape":"circle"},"blocks":[{"type":"paragraph","text":"If you have questions or concerns about ReferralCandy or our help center articles, click the Messenger widget on the bottom right of the page to start a conversation. Itâs always there when you need it.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"If youâre already chatting with us here (Messenger or email), just reply in this conversation and weâll help you â no need to start a new chat.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cimg src=\"https://downloads.intercomcdn.com/i/o/686578627/b81f04fbbf42734f5fdc2b4b/Chat.png?expires=1790370000\u0026amp;signature=76b684aca8290b9a7b335bd17b7752af31e549a7790dc99305136f7949bb80e5\u0026amp;req=cighE852m4NYFb4X1HO4gbmT5PYD7CMiWrH51xiGpLvYyw8PlxHTGY2fn1MF%0A\" width=\"63\" alt=\"\"\u003e","align":"center","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"How to contact us","idAttribute":"h_ba75e0f9b4"},{"type":"orderedNestedList","text":"1. Click the \u003cb\u003eMessenger \u003c/b\u003ewidget.\n2. Then select \u003cb\u003eSend us a message\u003c/b\u003e.","items":[{"content":[{"type":"paragraph","text":"Click the \u003cb\u003eMessenger \u003c/b\u003ewidget.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Then select \u003cb\u003eSend us a message\u003c/b\u003e.","class":"no-margin"}]}]},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/udx320s0/2023312916/d3b757c9b03cfe91cc7cb5631899/image.png?expires=1790264700\u0026signature=3374f65f91f271855bf579ff56d9d35486ef7e012d9e099fcacc1acd05345b76\u0026req=diAlFcp%2Fn4heX%2FMW1HO4zfWjMz9TuX9wR%2FAbw7poRsg5rfmvEMDkXGQw6wRH%0AdV5MmpcPYUWYOKyL0Mk%3D%0A","width":439,"height":787},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"The Messenger widget appears on the following ReferralCandy sites:","class":"no-margin"},{"type":"unorderedNestedList","text":"- This help center\n- \u003ca href=\"https://www.referralcandy.com/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eReferralCandy website\u003c/a\u003e\n- \u003ca href=\"https://my.referralcandy.com/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eReferralCandy web browser dashboard\u003c/a\u003e\n- ReferralCandy App embedded in Shopify","items":[{"content":[{"type":"paragraph","text":"This help center","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003ca href=\"https://www.referralcandy.com/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eReferralCandy website\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003ca href=\"https://my.referralcandy.com/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eReferralCandy web browser dashboard\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"ReferralCandy App embedded in Shopify","class":"no-margin"}]}]},{"type":"callout","content":[{"type":"paragraph","text":"\u003cb\u003eNote\u003c/b\u003e: If you're not logged into your ReferralCandy account, make sure to provide your email address in the chat form so our team can reach out to you via email after you close the site.","class":"no-margin"}],"style":{"backgroundColor":"#feedaf80","borderColor":"#fbc91633"}},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"subheading","text":"\u003cb\u003eBook a call with us\u003c/b\u003e","idAttribute":"h_7170923b40"},{"type":"paragraph","text":"ReferralCandy offers two different types of scheduled calls, each designed for a different situation. Please choose the one that matches your needs so we can connect you with the right team.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"\u003cb\u003eGet Help from an Expert (for existing ReferralCandy merchants)\u003c/b\u003e","idAttribute":"h_65ee4abc5a"},{"type":"paragraph","text":"If you are already a paying ReferralCandy merchant or have an active ReferralCandy account, and you want to speak with someone about your referral program, this is the right call for you. This includes things like: reviewing your current setup, getting advice on how to improve your referral program performance, optimizing your campaign settings, troubleshooting an issue with a screen share, or discussing your plan and what you could do differently.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This is a one-on-one call where an expert from our support team works with you directly on your specific needs. Book your call here: \u003ca href=\"https://calendly.com/referralcandy-demo/referralcandy-live-q_a\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://calendly.com/referralcandy-demo/referralcandy-live-q_a\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Note: Calls are conducted in English.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"\u003cb\u003eGet a Demo (for new prospects and leads evaluating ReferralCandy)\u003c/b\u003e","idAttribute":"h_58d1b66ff0"},{"type":"paragraph","text":"If you do not have a ReferralCandy account yet, or you are on a free trial and want to see how the platform works before committing, this is the right call for you. This is a sales demo where our team walks y
63ou through ReferralCandy's features, pricing, and how it would work for your store. This call is meant for people who are considering using ReferralCandy and want to learn more before signing up.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"To book a demo:","class":"no-margin"},{"type":"orderedNestedList","text":"1. Go to \u003ca href=\"https://www.referralcandy.com/pricing\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://www.referralcandy.com/pricing\u003c/a\u003e\n2. Click \"Get a demo\"\n3. Fill out the short form and select a time that works for you","items":[{"content":[{"type":"paragraph","text":"Go to \u003ca href=\"https://www.referralcandy.com/pricing\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://www.referralcandy.com/pricing\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Click \"Get a demo\"","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Fill out the short form and select a time that works for you","class":"no-margin"}]}]},{"type":"paragraph","text":"Note: Demos are conducted in English.","class":"no-margin"}],"collectionId":"3906512","description":"Need help? Get in touch with our customer success team","id":"1457656","lastUpdated":"Updated over 5 months ago","lastUpdatedDate":"2026-04-06T19:34:45Z","markdown":null,"relatedArticles":[{"title":"[Other Platforms] Using a floating Referral Widget","url":"https://help.referralcandy.com/en/articles/2457842-other
63-platforms-using-a-floating-referral-widget"},{"title":"[Shopify] How to edit contacts","url":"https://help.referralcandy.com/en/articles/2457862-shopify-how-to-edit-contacts"},{"title":"ReferralCandy 101","url":"https://help.referralcandy.com/en/articles/6490013-referralcandy-101"},{"title":"[Shopify] Using a floating Referral Widget (legacy)","url":"https://help.referralcandy.com/en/articles/13915379-shopify-using-a-floating-referral-widget-legacy"},{"title":"Integration: Using ReferralCandy with Gorgias","url":"https://help.referralcandy.com/en/articles/16881372-integration-using-referralcandy-with-gorgias"}],"targetUserType":"everyone","title":"Contact us","showTableOfContents":true,"synced":false,"isStandaloneApp":false,"publiclyFetchableMarkdown":true},"breadcrumbs":[{"url":"https://help.referralcandy.com/en/collections/11465193-troubleshooting-support","name":"Troubleshooting \u0026 Support"},{"url":"https://help.referralcandy.com/en/collections/3906512-contact-referralcandy","name":"Contact ReferralCandy"}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(250, 248, 245)","--body-image":"none","--body-bg-rgb":"250, 248, 245","--body-border":"rgb(233, 224, 211)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#595959","--body-reaction-bg":"rgb(241, 236, 228)","--body-reaction-text-color":"rgb(89, 89, 89)","--body-toc-active-border":"#737373","--body-toc-inactive-border":"#f2f2f2","--body-toc-inactive-color":"#595959","--body-toc-active-font-weight":400,"--body-table-border":"rgb(216, 200, 177)","--body-color":"hsl(0, 0%, 0%)","--footer-bg":"rgb(250, 248, 245)","--footer-image":"none","--footer-border":"rgb(233, 224, 211)","--footer-color":"hsl(332, 6%, 39%)","--header-bg":"rgb(250, 248, 245)","--header-image":"none","--header-color":"hsl(317, 9%, 15%)","--collection-card-bg":"rgb(252, 234, 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That page doesnât exist.","not_found.not_authorized":"Unable to load this article, you may
63need to sign in first","not_found.try_searching":"Try searching for your answer or just send us a message.","tickets_portal_bad_request.title":"No access to tickets portal","tickets_portal_bad_request.learn_more":"Learn more","tickets_portal_bad_request.send_a_message":"Please contact your admin.","no_articles.title":"Empty Help Center","no_articles.no_articles":"This Help Center doesn't have any articles or collections yet.","preview.invalid_preview":"There is no preview available for {previewType}","reaction_picker.did_this_answer_your_question":"Did this answer your question?","reaction_picker.reaction.disappointed.title":"Disappointed","reaction_picker.reaction.disappointed.aria_label":"Disappointed Reaction","reaction_picker.reaction.neutral.title":"Neutral","reaction_picker.reaction.neutral.aria_label":"Neutral Reaction","reaction_picker.reaction.smiley.title":"Smiley","reaction_picker.reaction.smiley.aria_label":"Smiley Reaction","search.box_placeholder_fin":"Ask a question","search.box_placeholder":"Search for articles...","search.clear_search":"Clear search query","search.fin_card_ask_text":"Ask","search.fin_loading_title_1":"Thinking...","search.fin_loading_title_2":"Searching through sources...","search.fin_loading_title_3":"Analyzing...","search.fin_card_description":"Find the answer with Fin AI","search.fin_empty_state":"Sorry, Fin AI wasn't able to answer your question. Try rephrasing it or asking something different","search.no_results":"We couldn't find any articles for:","search.number_of_results":"{count} search results found","search.submit_btn":"Search for articles","search.successful":"Search results for:","footer.powered_by":"We run on Fin","footer.privacy.choice":"Your Privacy Choices","footer.report_content":"Report Content","footer.social.facebook":"Facebook","footer.social.linkedin":"LinkedIn","footer.social.twitter":"Twitter","page.title.home":"Home","page.title.search":"Search results","tickets.title":"Tickets","tickets.view_type.tickets":"Tickets","tickets.view_type.conversations":"Conversations","tickets.view_type.all":"All","tickets.company_selector_option":"{companyName}âs tickets","tickets.company_selector.your_companies":"Your companies","tickets.company_selector.granted_to_you":"Granted to you","tickets.all_states":"All states","tickets.filters.company_tickets":"All tickets","tickets.filters.my_tickets":"Created by me","tickets.filters.all":"All","tickets.no_tickets_found":"No tickets found","tickets.empty-state.generic.title":"No tickets found","tickets.empty-state.generic.description":"Try using different keywords or filters.","tickets.empty-state.empty-own-tickets.title":"No tickets created by you","tickets.empty-state.empty-own-tickets.description":"Tickets submitted through the messenger or by a support agent in your conversation will appear here.","tickets.empty-state.empty-q.description":"Try using different keywords or checking for typos.","tickets.navigation.home":"Home","tickets.navigation.tickets_portal":"Tickets portal","tickets.navigation.customer_portal":"Customer Portal","tickets.navigation.ticket_details":"Ticket #{ticketId}","tickets.navigation.conversation_details":"Conversation","tickets.navigation.new_conversation":"New conversation","tickets.create_new.button":"Create new","tickets.create_new.conversation":"Conversation","tickets.create_new.ticket":"Ticket","tickets.create.attribute.select_option":"Select an option","tickets.create.attribute.error.required":"This field is required","tickets.create.error.blocked":"We couldnât confirm which company this ticket belongs to. Reload the page and try again.","tickets.create.error.session":"Your session has expired. Reload the page and try again.","tickets.create.error.failed":"Your ticket wasnât created. Please try again.","tickets.create.required_hint":"Fields marked with * are required.","tickets.create.cancel":"Cancel","tickets.create.attach_files":"Attach files","tickets.create.upload_in_progress":"Uploadingâ¦","tickets.create.upload_retry":"Retry","tickets.create.upload_remove":"Remove","tickets.create.upload_error.failed":"{name} couldnât be uploaded","tickets.create.upload_error.file_size":"{name} is too large to upload","tickets.create.upload_error.file_type_not_allowed":"{name} isnât a file type we can accept","tickets.create.upload_error.file_max_limit":"{name} wasnât attached â youâve reached the file limit","tickets.create.submit":"Create ticket","tickets.navigation.tickets":"Tickets","tickets.navigation.insights":"Insights","tickets.insights.title":"Insights","tickets.insights.subtitle":"Volume, creators and topics for your company.","tickets.insights.date_range":"Created on","tickets.insights.loading":"Loading insightsâ¦","tickets.insights.error":"We couldnât load insights. Please try again.","tickets.insights.filters.company":"Company","tickets.insights.filters.requester":"Created by","tickets.insights.volume.total":"Total","tickets.insights.volume.open":"Open","tickets.insights.volume.closed":"Closed","tickets.insights.volume.total_tooltip":"Total conversations and tickets","tickets.insights.volume.open_tooltip":"Open conversations and tickets","tickets.insights.volume.closed_tooltip":"Closed conversations and tickets, including resolved tickets","tickets.insights.top_requesters.title":"Top creators","tickets.insights.top_requesters.empty":"No creators in this period.","t
63ickets.insights.topics.title":"AI topics","tickets.insights.topics.empty":"No topics in this period.","tickets.insights.subtopics.empty":"No subtopics for this topic.","tickets.insights.subtopics.loading":"Loading subtopicsâ¦","tickets.insights.subtopics.more":"+{count} more","tickets.insights.drilldown.empty":"No tickets for this selection.","tickets.insights.drilldown.load_more":"Load more","tickets.insights.drilldown.button_label":"View tickets in {label}","tickets.insights.drilldown.column.id":"ID","tickets.insights.drilldown.column.title":"Title","tickets.insights.drilldown.column.state":"State","tickets.insights.drilldown.column.created_by":"Created by","tickets.insights.sidebar.title":"Conversations and tickets in {topic}","tickets.insights.sidebar.title_with_subtopic":"Conversations and tickets in {topic} // {subtopic}","tickets.insights.sidebar.close":"Close","tickets.insights.sidebar.search":"Search subtopicsâ¦","tickets.view_conversation":"View conversation","tickets.view_ticket_details":"View ticket details","tickets.send_message":"Send us a message","tickets.continue_conversation":"Continue the conversation","tickets.full_page_messenger.fallback":"If your conversation doesnât load, \u003clink\u003ego back to all tickets\u003c/link\u003e.","tickets.full_page_messenger.loading":"Loadingâ¦","tickets.avatar_image.image_alt":"{firstName}âs avatar","tickets.fields.id":"Ticket ID","tickets.fields.type":"Ticket type","tickets.fields.title":"Title","tickets.fields.ai_title":"AI title","tickets.fields.description":"Description","tickets.fields.created_by":"Created by","tickets.fields.email_for_notification":"You will be notified here and by email","tickets.fields.created_at":"Created on","tickets.fields.sorting_updated_at":"Updated on","tickets.fields.state":"Ticket state","tickets.fields.assignee":"Assignee","tickets.fields.preview":"Preview","tickets.columns.add_column":"Add column","tickets.columns.all_visible":"All columns are visible","tickets.columns.column_options":"{column} column options","tickets.columns.hide_column":"Hide column","tickets.preview.unknown_teammate":"Unknown Teammate","tickets.preview.ticket":"Ticket","tickets.preview.more_matches":"+{count} more","tickets.link-block.title":"Tickets portal.","tickets.link-block.description":"Track the progress of all tickets related to your company.","tickets.link-block.customer_portal_title":"Customer Portal.","tickets.link-block.customer_portal_description":"Track the progress of all tickets and conversations related to your company.","tickets.states.submitted":"Submitted","tickets.states.in_progress":"In progress","tickets.states.waiting_on_customer":"Waiting on you","tickets.states.resolved":"Resolved","tickets.states.description.unassigned.submitted":"We will pick this up soon","tickets.states.description.assigned.submitted":"{assigneeName} will pick this up soon","tickets.states.description.unassigned.in_progress":"We are working on this!","tickets.states.description.assigned.in_progress":"{assigneeName} is working on this!","tickets.states.description.unassigned.waiting_on_customer":"We need more information from you","tickets.states.description.assigned.waiting_on_customer":"{assigneeName} needs more information from you","tickets.states.description.unassigned.resolved":"We have completed your ticket","tickets.states.description.assigned.resolved":"{assigneeName} has completed your ticket","tickets.attributes.boolean.true":"Yes","tickets.attributes.boolean.false":"No","tickets.filter_any":"\u003cb\u003e{name}\u003c/b\u003e is any","tickets.filter_single":"\u003cb\u003e{name}\u003c/b\u003e is {value}","tickets.filter_multiple":"\u003cb\u003e{name}\u003c/b\u003e is one of {count}","tickets.no_options_found":"No options found","tickets.filters.any_option":"Any","tickets.filters.state":"State","tickets.filters.type":"Type","tickets.filters.created_by":"Created by","tickets.filters.assigned_to":"Assigned to","tickets.filters.created_on":"Created on","tickets.filters.updated_on":"Updated on","tickets.filters.date_range.today":"Today","tickets.filters.date_range.yesterday":"Yesterday","tickets.filters.date_range.last_week":"Last week","tickets.filters.date_range.last_30_days":"Last 30 days","tickets.filters.date_range.last_90_days":"Last 90 days","tickets.filters.date_range.custom"
63:"Custom","tickets.filters.date_range.apply_custom_range":"Apply","tickets.filters.date_range.custom_range.start_date":"From","tickets.filters.date_range.custom_range.end_date":"To","tickets.filters.clear_filters":"Clear filters","tickets.filters.add_filter":"Add filter","tickets.filters.search_placeholder":"Search...","conversations.fields.id":"Conversation ID","conversations.fields.title":"Title","conversations.fields.ai_title":"AI title","conversations.fields.created_by":"Created by","conversations.fields.created_at":"Created on","conversations.fields.sorting_updated_at":"Last Updated","conversations.fields.state":"State","conversations.fields.assignee":"Assignee","conversations.fields.preview":"Preview","conversations.states.open":"Open","conversations.states.closed":"Closed","conversations.empty-state.generic.title":"No conversations found","conversations.empty-state.generic.description":"Try using different keywords or filters.","conversations.empty-state.empty-own-conversations.title":"No conversations created by you","conversations.empty-state.empty-own-conversations.description":"Conversations you've started through the messenger will appear here.","conversations.empty-state.empty-q.description":"Try using different keywords or checking for typos.","all.empty-state.generic.title":"No tickets or conversations found","all.empty-state.generic.description":"Try using different keywords or filters.","all.empty-state.empty-own-all.title":"No tickets or conversations created by you","all.empty-state.empty-own-all.description":"Tickets and conversations you've started through the messenger will appear here.","all.empty-state.empty-q.description":"Try using different keywords or checking for typos.","all.empty-state.empty-combined_state.title":"No tickets or conversations found","all.empty-state.empty-combined_state.description":"Try selecting a different state.","all.empty-state.empty-created_on.title":"No tickets or conversations found","all.empty-state.empty-created_on.description":"Try selecting a different creation date range.","all.empty-state.empty-updated_on.title":"No tickets or conversations found","all.empty-state.empty-updated_on.description":"Try selecting a different update date range.","all.empty-state.empty-creator_id.title":"No tickets or conversations found","all.empty-state.empty-creator_id.description":"Try selecting a different creator.","all.fields.id":"ID","cookie_banner.default_text":"This site uses cookies and similar technologies (\"cookies\") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.","cookie_banner.gdpr_text":"This site uses cookies and similar technologies (\"cookies\") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.","cookie_banner.ccpa_text":"This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.","cookie_banner.simple_text":"We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.","cookie_banner.cookie_policy":"Cookie Policy","cookie_banner.website_terms":"Website Terms of Use","cookie_banner.privacy_policy":"Privacy Policy","cookie_banner.accept_all":"Accept All","cookie_banner.accept":"Accept","cookie_banner.reject_all":"Reject All","cookie_banner.manage_cookies":"Manage Cookies","cookie_banner.close":"Close banner","cookie_settings.close":"Close","cookie_settings.title":"Cookie Settings","cookie_settings.description":"We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.","cookie_settings.ccpa_title":"Your Privacy Choices","cookie_settings.ccpa_description":"You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.","cookie_settings.save_preferences":"Save Preferences","cookie_categories.necessary.name":"Strictly Necessary Cookies","cookie_categories.necessary.description":"The
63se cookies are necessary for the website to function and cannot be switched off in our systems.","cookie_categories.functional.name":"Functional Cookies","cookie_categories.functional.description":"These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.","cookie_categories.performance.name":"Performance Cookies","cookie_categories.performance.description":"These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.","cookie_categories.advertisement.name":"Advertising and Social Media Cookies","cookie_categories.advertisement.description":"Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.","cookie_consent.site_access_blocked":"Site access blocked until cookie consent","v2.common.article_count":"{count, plural, one {# article} other {# articles}}","v2.common.article_navigation":"Article navigation","v2.common.breadcrumb":"Breadcrumb","v2.common.docs_navigation":"Docs navigation","v2.common.collapse":"Collapse {title}","v2.common.expand":"Expand {title}","v2.docs.article.related_articles":"Related articles","v2.docs.article.related_articles_aria_label":"Related articles","v2.docs.article.next":"Next","v2.docs.article.previous":"Previous","v2.docs.home.headline":"{appName} Help Center","v2.docs.home.subheadline":"Search for answers or browse popular topics.","v2.docs.home.view_collection":"View collection","v2.docs.search.results":"{count, plural, one {# result} other {# results}} for {term}","v2.docs.search.no_results":"No results for {term}","v2.docs.toc.label":"On this page","v2.docs.top_bar.brand_home":"{siteName} home","v2.docs.top_bar.default_site_name":"Help Center","v2.docs.top_bar.help_center_links":"Help center links","v2.docs.top_bar.open_navigation":"Open docs navigation","v2.docs.top_bar.close_navigation":"Close docs navigation","v2.docs.top_bar.mobile_navigation":"Mobile docs navigation","v2.docs.top_bar.search":"Search","v2.docs.top_bar.search_aria_label":"Search docs ({shortcut})","v2.presentation.selector_aria_label":"V2 prototype presentation selector","v2.presentation.selector_label":"V2 prototype","v2.presentation.selector_group_aria_label":"Visual presentation","v2.presentation.option.docs":"Docs","v2.presentation.option.minimal":"Minimal","v2.presentation.option.ai_resident":"AI resident","v2.presentation.option.editorial":"Editorial","v2.presentation.option.conversational":"Conversational","v2.action_bar.toolbar_aria_label":"Article actions","v2.action_bar.copy_for_llm":"Copy for LLM","v2.action_bar.copied":"Copied","v2.action_bar.copying":"Copyingâ¦","v2.action_bar.copy_failed":"Copy failed","v2.action_bar.loading":"Loadingâ¦","v2.action_bar.view_as_markdown":"View as markdown","v2.action_bar.view_raw":"View raw","v2.action_bar.send_to_ai":"Send to AI","v2.action_bar.send_to_ai_aria_label":"Send this article to an AI assistant","v2.action_bar.more_actions_aria_label":"More article actions","v2.action_bar.open_in_claude":"Open in Claude","v2.action_bar.open_in_claude_app":"Open in Claude app","v2.action_bar.open_in_chatgpt":"Open in ChatGPT","v2.action_bar.external_ai_prompt":"Read {markdownUrl} and help me with questions about it.","v2.code_block.copy":"Copy","v2.code_block.copied":"Copied","v2.code_block.copy_failed":"Copy failed","v2.code_block.copy_aria_label":"Copy code to clipboard","v2.markdown_modal.article_source":"Article source","v2.markdown_modal.close":"Close","v2.markdown_modal.copy":"Copy markdown","v2.fin.ask":"Ask","v2.fin.name":"Fin","v2.fin.ask_fin":"Ask Fin","v2.fin.ask_question":"Ask Fin a question","v2.fin.ask_about_page":"Ask Fin about this page","v2.fin.close":"Close","v2.fin.send_question":"Send question","v2.fin.thinking":"Fin is thinking","v2.fin.sources":"Sources","v2.fin.prototype.disclosure":"Prototype demo: answers are scripted and do not come from a production Fin API.","v2.fin.suggestion.get_started":"How do I get started?","v2.fin.suggestion.invite_team"
63:"How do I invite my team?","v2.fin.suggestion.configure_integrations":"How do I configure integrations?","v2.fin.suggestion.read_invoice":"How do I read my invoice?","v2.fin.resident.companion_aria_label":"Fin reading companion","v2.fin.resident.name_with_app":"{appName} · Fin","v2.fin.resident.status":"Online · Reading: {title}","v2.fin.resident.intro_title":"Reading along with you","v2.fin.resident.intro_body":"Iâve got this page open. Ask me anything about it and Iâll answer from the docs.","v2.fin.resident.try_asking":"Try asking","v2.fin.prototype.unavailable.body":"This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.","v2.fin.prototype.unavailable.title":"Prototype answer unavailable","v2.fin.prototype.follow_up.body":"Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.","v2.fin.prototype.follow_up.title":"Prototype role-limiting follow-up","v2.fin.prototype.invite.body":"In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.","v2.fin.prototype.invite.title":"Prototype invite-team answer","v2.fin.prototype.get_started.body":"This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.","v2.fin.prototype.get_started.title":"Prototype getting-started answer","v2.fin.prototype.integrations.body":"In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.","v2.fin.prototype.integrations.title":"Prototype integrations answer","v2.fin.prototype.article.body":"This prototype demo is aware that you are reading â{title}â. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.","v2.fin.prototype.article.title":"Prototype article-aware answer","v2.fin.prototype.source.invite":"Invite teammates and choose their access","v2.fin.prototype.source.get_started":"Getting started guide","v2.fin.prototype.source.integrations":"Configure integrations","v2.command_palette.title":"Search","v2.command_palette.empty":"Start typing to search for articles.","v2.command_palette.searching":"Searchingâ¦","v2.command_palette.no_results":"No results.","v2.command_palette.navigate":"navigate","v2.command_palette.select":"select","v2.command_palette.close":"close","v2.command_palette.filter_all":"All","v2.command_palette.filter_label":"Filter by collection","v2.command_palette.filter_more":"More","v2.command_palette.no_results_in_collection":"No results in this collection.","v2.editorial.featured":"Featured","v2.editorial.this_week":"This week","v2.editorial.welcome":"Welcome to {appName}","v2.editorial.read_feature":"Read the feature","v2.editorial.take_tour":"Take the tour","v2.editorial.tour_title":"{appName} in 60 seconds","v2.editorial.tour_body":"A quick lap of the product so you know where everything lives.","v2.editorial.ask_fin":"Ask Fin anything","v2.editorial.ask_fin_body":"Skip the search. 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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.