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So itâs reassuring to know that our confidential, nurse-led Helpline is here to provide emotional support, answer your questions and explain more about the support that Meningitis Now can provide</p></div></div> 422 423 424 </div> 425 </div> 426 </div> 427 428 <img height="360" src="https://meningitis-now.ams3.cdn.digitaloceanspaces.com/media/images/ambassadors-0198.65a91d40.fill-800x360.jpg" width="800"> 429 430</header> 431 432 <main class="content" id="main"> 433 434 435 436 437 438<section class="text-block theme--white"> 439 <div class="contained-width"> 440 <div class="text-block__content text-block__content--small"> 441 <div class="rich-text"><h2 data-block-key="54qdh">Through the Helpline we can:</h2><ul><li data-block-key="djn68">Answer your questions about meningitis and its after-effects</li><li data-block-key="31qgf">Support you by listening and taking time to talk through your concerns following an experience of meningitis</li><li data-block-key="2jo7q">Be the first point of contact for anyone seeking emotional or financial support following a bereavement</li><li data-block-key="f2vkt">
441Refer you to our Community Support team for ongoing support, and to other organisations who can help</li><li data-block-key="fnui0">Give you information and guidance on applying to our Rebuilding Futures Fund</li><li data-block-key="a0ao5">Provide information about meningitis vaccines</li></ul><p data-block-key="eeph2">Even if you havenât been affected by meningitis, the Helpline is here to answer any questions you might have, whether thatâs about meningitis, its signs and symptoms or meningitis vaccines. <b>Please note that we cannot diagnose or give medical advice</b>.</p></div> 442 </div> 443 </div> 444</section> 445 446<section class="notification-banner theme--orange"> 447 <div class="contained-width"> 448 <h2 class="notification-banner__title">If you suspect someone has meningitis or septicaemia, get medical help immediately by contacting your GP or NHS 111; in an emergency dial 999 or go to your nearest accident and emergency department</h2> 449 </div> 450</section> 451 452<section class="text-block theme--white"> 453 <div class="contained-width"> 454 <div class="text-block__content text-block__content--small"> 455 <div class="rich-text"><h2 data-block-key="54qdh">You can access the Helpline by:</h2><ul><li data-block-key="d9jde">Phone: 0808 80 10 388 (9am-4pm Monday - Thursday and 9am-1pm Friday)</li><li data-block-key="2qg85">Email: <a href="mailto:[email protected]">[email protected]</a>. Emails are answered during office hours only</li><li data-block-key="fjb0b">Post: Helpline, Meningitis Now, Fern House, Daniels Industrial Estate, Bath Road, Stroud, GL5 3TJ</li><li data-block-key="55s9n"><a href="/meningitis-now-stories/news-centre/social-media/">Social media: Via Facebook, Twitter or Instagram</a>. You can send us a private message with the subject line âHelplineâ. Messages are answered during office hours only</li></ul><p data-block-key="69u87">Calls to our Helpline are free from landlines and mobile phones within the UK and do not appear on itemised bills. To make sure everyone can contact us, we have access to a telephone interpreting service in over 240 languages. If you have a hearing or speech impairment you can also contact us using the Next Generation Text Service, prefix 18001.</p><p data-block-key="a8igu">If you do need to talk with someone when our Helpline is closed, you can call any of the following services:</p><h3 data-block-key="5uqpk">Medical information and advice</h3><ul><li data-block-key="9lada">Dial 111 (England, Scotland and Wales)</li><li data-block-key="5nbdu"><a href="https://www.nidirect.gov.uk/articles/gp-out-hours-service">Northern Ireland GP out of service</a></li><li data-block-key="9t1st">Contacting 111 if you have hearing or speech problems: <a href="https://111.nhs.uk/Help/OtherWays">https://111.nhs.uk/Help/OtherWays</a></li></ul><h3 data-block-key="4geus">Emotional support</h3><ul><li data-block-key="dmhhj">Samaritans 116 123 (this number is free to call) or email <a href="mailto:[email protected]">[email protected]</a>.</li></ul><p data-block-key="eg263"><i>*Meningitis is used to describe meningitis and meningococcal septicaemia.</i></p></div> 456 </div> 457 </div> 458</section> 459 460<section class="quote-banner quote-banner--no-image theme--cream"> 461 <div class="quote-banner__content contained-width"> 462 <div class="quote-banner__text"> 463 464 <blockquote>After speaking to the Meningitis Now Helpline, I'm feeling like there is hope for the first time</blockquote> 465 466 467 </div> 468 469 </div> 470</section> 471 472<section class="text-block theme--white"> 473 <div class="contained-width"> 474 <div class="text-block__content text-block__content--small"> 475 <div class="rich-text"><h3 data-block-key="3otfh">Read and download our "Support after meningitis" booklet:</h3></div> 476 </div> 477 </div> 478</section><div class="contained-width"> 479 <div style="position:relative;padding-top:max(60%,326px);height:0;width:100%"><iframe allow="clipboard-write" sandbox="allow-top-navigation allow-top-navigation-by-user-activation allow-downloads allow-scripts allow-same-origin allow-popups allow-modals allow-popups-to-escape-sandbox allow-forms" allowfullscreen="true" style="position:absolute;border:none;width:100%;height:100%;left:0;right:0;top:0;bottom:0;" src="https://e.issuu.com/embed.html?d=support_after_meningitis_booklet&u=meningitisnow"></iframe></div> 480</div> 481 482<section class="text-block theme--white"> 483 <div class="contained-width"> 484 <div class="text-block__content text-block__content--large"> 485 <div class="rich-text"><p data-block-key="75cht"><b>The Helplines Partnership</b></p><p data-block-key="cig0m">We are full members of The Helplines Partnership, ensuring that we always deliver a high-quality service.</p></div> 486 </div> 487 </div> 488</section> 489 490 491 492 493 494<section class="image-banner image-banner--simple theme--simple"> 495 <div class="contained-width image-banner__content"> 496 497 498 <a href="None" class="image-banner__image image-banner__link" aria-hidden="true" tabindex="-1"> 499 <img height="250" src="https://meningitis-now.ams3.cdn.digitaloceanspaces.com/media/images/Helpline_partnerships_logo.2e16d0ba.fill-575x300.png" width="480"> 500 </a> 501 502 503 <div class="image-banner__text"> 504 505 506 507 508 509 </div> 510 </div> 511</section> 512 513 514 515<section class="card-group theme--cream"> 516 <div class="contained-width"> 517 <h2 class="card-group__title"></h2> 518 <ul class="grid--3-col"> 519 520 521 522<li class="card card--text"> 523 <a class="card__link" href="/get-support/contact-our-helpline/meet-our-helpline-nurses/" aria-label="Meet our Helpline nurses"> 524 525 <h3 class="card__title">Meet our Helpline nurses</h3> 526 527 <svg width="32" height="32" fill="none" xmlns="http://www.w3.org/2000/svg" class="icon-arrow" aria-hidden="true">
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