1<!DOCTYPE html><html lang="en"><head><meta charSet="UTF-8"/><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=2.0, user-scalable=yes, viewport-fit=cover"/><link rel="preload" as="image" href="https://asset.peoplematters.in/images/7a83c8fc-1323-420b-957a-ccab357a5050.jpg"/><link rel="stylesheet" href="/_next/static/css/1ac0dd48d0634a14.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/15a460f12b20e8b4.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/45d4f6442d75f756.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/c37340727ca4fe15.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/f147bd6e2081ce46.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-62f686cb3746c971.js"/>
1<script src="/_next/static/chunks/4bd1b696-209a6229d28fd459.js" async=""></script>
1<script src="/_next/static/chunks/1517-cfcfe5273363075e.js" async=""></script>
1<script src="/_next/static/chunks/main-app-ef621a58dfc3b0ab.js" async=""></script>
1<script src="/_next/static/chunks/8173-be9bbfa525926ea2.js" async=""></script>
1<script src="/_next/static/chunks/7970-226c8be26cd39235.js" async=""></script>
1<script src="/_next/static/chunks/1181-119667eaabfaddcf.js" async=""></script>
1<script src="/_next/static/chunks/3344-0d4510fbeaadb98c.js" async=""></script>
1<script src="/_next/static/chunks/8910-2fe2567312b933a7.js" async=""></script>
1<script src="/_next/static/chunks/5613-c7a345ebdaad9178.js" async=""></script>
1<script src="/_next/static/chunks/3736-3c3573ca3ea20f43.js" async=""></script>
1<script src="/_next/static/chunks/8298-f900d2bfadeaede8.js" async=""></script>
1<script src="/_next/static/chunks/app/layout-0e21a382926c6de2.js" async=""></script>
1<script src="/_next/static/chunks/app/error-33922dde6192c1c0.js" async=""></script>
1<script src="/_next/static/chunks/2030-92251830611ee726.js" async=""></script>
1<script src="/_next/static/chunks/6160-f89b11e90b93b0c8.js" async=""></script>
1<script src="/_next/static/chunks/5061-f3eea2ca256a7691.js" async=""></script>
1<script src="/_next/static/chunks/app/%5Bpost_type%5D/page-a2c4030af173c6ea.js" async=""></script>
1<script src="/_next/static/chunks/1247-007bb535ace55b6c.js" async=""></script>
1<script src="/_next/static/chunks/1501-28e2e8a882605a60.js" async=""></script>
1<script src="/_next/static/chunks/4088-ad1a73f9501cf9ef.js" async=""></script>
1<script src="/_next/static/chunks/384-bc4765596586c5ee.js" async=""></script>
1<script src="/_next/static/chunks/7081-e4ca88da63008222.js" async=""></script>
1<script src="/_next/static/chunks/8620-9876ff8a924c0be8.js" async=""></script>
1<script src="/_next/static/chunks/9749-bca48ff3a7e86db0.js" async=""></script>
1<script src="/_next/static/chunks/3511-5ba1fb551b9d3b46.js" async=""></script>
1<script src="/_next/static/chunks/app/%5Bpost_type%5D/%5Bcategory%5D/%5Bslug%5D/page-df1aa1d20c042bde.js" async=""></script>
1<meta name="next-size-adjust" content=""/><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/><meta name="theme-color" content="#FF5A00"/><meta name="format-detection" content="telephone=no"/><meta name="google-site-verification" content="0cW3FyAPQjbKytNlIXmi-_YMXAH8o6uiLkWmjz5B0Ww"/><meta name="linkedin:owner" content="mid:13425710"/><link href="https://plus.google.com/111891526232191870519" rel="publisher"/><link href="https://www.peoplematters.in/" title="People Matters" rel="index"/><link href="/feed.atom" title="People Matters Daily Posts Atom Feed" rel="alternate" type="application/atom+xml"/><link href="/feed.rss" title="People Matters Daily Posts RSS Feed" rel="alternate" type="application/rss+xml"/><link rel="icon" href="/assets/ico/favicon.ico"/><link rel="apple-touch-icon" href="/assets/ico/favicon-180x180.png"/><meta name="robots" content="all"/><meta name="robots" content="max-image-preview:large"/><meta name="allow-search" content="yes"/><meta name="audience" content="all"/><meta name="distribution" content="global"/><link href="https://asset.peoplematters.in/images/e2a33577-564a-44a9-af11-78fd4e9bd88d.webp" rel="icon" type="image/webp" sizes="32x32"/><link href="https://asset.peoplematters.in/images/f91f1a60-d641-44cb-8c00-08fe352d89b1.webp" rel="icon" type="image/webp" sizes="192x192"/><link href="https://asset.peoplematters.in/images/64d10f95-4f56-4733-8059-2d9a4ff7f5dc.webp" rel="icon" type="image/webp" sizes="96x96"/><link href="https://asset.peoplematters.in/images/ecde15c6-47fa-4d12-a434-40f394f16c19.png" rel="icon" type="image/png" sizes="16x16"/><meta name="msapplication-TileColor" content="#ff8600"/><meta name="msapplication-TileImage" content="https://asset.peoplematters.in/images/ed735d9c-c19e-4616-b931-aa75c9169076.webp"/><meta name="msapplication-tap-highlight" content="no"/><meta property="fb:pages" content="peoplematters"/><link href="https://asset.peoplematters.in/images/c9270a95-84c3-4b2b-a766-8eddec1f19b3.webp" rel="apple-touch-icon" sizes="57x57"/><link href="https://asset.peoplematters.in/images/b03c7a04-8371-4f77-ba87-ca6f052be62c.webp" rel="apple-touch-icon" sizes="72x72"/><link href="https://asset.peoplematters.in/images/0b56d373-07e2-49ce-8a2e-62726e18351c.webp" rel="apple-touch-icon" sizes="114x114"/><link href="https://asset.peoplematters.in/images/a5e8d180-62d1-4f04-bc62-0596f19023d6.webp" rel="apple-touch-icon" sizes="144x144"/><meta name="apple-mobile-web-app-title" content="People Matters"/><meta name="mobile-web-app-capable" content="yes"/><meta name="apple-mobile-web-app-status-bar-style" content="black-translucent"/><link rel="manifest" href="/manifest.json"/><link rel="search" href="/opensearch.xml" type="application/opensearchdescription+xml" title="Search People Matters"/><title>From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership</title><meta name="description" content="Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability. 2"/><link rel="author" href="https://www.peoplematters.in/author/people-matters-southeast-asia-bureau"/><meta name="author" content="People Matters News Bureau"/><meta name="keywords" content="military leadership lessons, corporate leadership, empathy in leadership, instinct vs data, ownership in organisations, Lt Gen KJS Dhillon, military veterans in corporate, leadership values, wafadari imandari zimedari, frontline leadership, officer hamesha aage, lessons from armed forces, Operation Maa Kashmir, gut instinct in business, transition from military to corporate, leadership and responsibility, emotional intelligence in leadership, hiring military veterans, strategic decision making, leading from the front"/><link rel="canonical" href="https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"/><link rel="alternate" hrefLang="en-IN" href="https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"/><link rel="alternate" hrefLang="x-default" href="https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"/><meta property="og:title" content="From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership"/><meta property="og:description" content="Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability. 3"/><meta property="og:url" content="https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"/><meta property="og:site_name" content="People Matters"/><meta property="og:image" content="https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg"/>
3<meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership"/><meta property="og:type" content="article"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership"/><meta name="twitter:description" content="Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability. 4"/><meta name="twitter:image" content="https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg"/><meta name="twitter:image:width" content="1200"/><meta name="twitter:image:height" content="630"/><meta name="twitter:image:alt" content="From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership"/><link rel="icon" href="/favicon.ico" type="image/x-icon" sizes="32x32"/><link rel="amphtml" href="https://www.peoplematters.in/amp/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"/>
4<script id="website-schema" type="application/ld+json">{"@context":"https://schema.org","@type":"WebSite","url":"https://www.peoplematters.in","potentialAction":{"@type":"SearchAction","target":"https://www.peoplematters.in/search?q={search_term_string}","query-input":"required name=search_term_string"}}</script>
4<script id="organization-schema" type="application/ld+json">{"@context":"https://schema.org","@type":"Organization","url":"https://www.peoplematters.in","name":"People Matters","sameAs":["https://www.facebook.com/peoplematters","https://twitter.com/peoplematters2","https://plus.google.com/+PeopleMattersOnline/posts","https://www.linkedin.com/company/people-matters"],"logo":{"@type":"ImageObject","url":"https://res.cloudinary.com/people-matters/image/upload/h_88,w_188,c_lpad,f_auto,q_auto/Logo-2.0.jpg","width":188,"height":88}}</script>
4<script id="navigation-schema" type="application/ld+json">{"@context":"https://schema.org","@type":"SiteNavigationElement","name":"Main Navigation","url":"https://www.peoplematters.in","hasPart":[{"@type":"SiteNavigationElement","name":"Strategy","url":"https://www.peoplematters.in/category/strategy","hasPart":[{"@type":"SiteNavigationElement","name":"Economy Policy","url":"https://www.peoplematters.in/category/strategy/economy-policy/"},{"@type":"SiteNavigationElement","name":"Business","url":"https://www.peoplematters.in/category/strategy/business"},{"@type":"SiteNavigationElement","name":"Strategic HR","url":"https://www.peoplematters.in/category/strategy/strategic-hr"},{"@type":"SiteNavigationElement","name":"Funding Investment","url":"https://www.peoplematters.in/category/strategy/funding-investment/"},{"@type":"SiteNavigationElement","name":"Sustainability & ESG","url":"https://www.peoplematters.in/category/strategy/sustainability-and-esg"}]},{"@type":"SiteNavigationElement","name":"Talent Acquisition","url":"https://www.peoplematters.in/category/talent-acquisition","hasPart":[{"@type":"SiteNavigationElement","name":"Appointments","url":"https://www.peoplematters.in/category/talent-acquisition/appointments"},{"@type":"SiteNavigationElement","name":"Employee Value Proposition","url":"https://www.peoplematters.in/category/talent-acquisition/employee-value-proposition"},{"@type":"SiteNavigationElement","name":"Recruiting & Onboarding","url":"https://www.peoplematters.in/category/talent-acquisition/recruiting-and-onboarding"}]},{"@type":"SiteNavigationElement","name":"Rewards & Performance","url":"https://www.peoplematters.in/category/rewards-and-performance","hasPart":[{"@type":"SiteNavigationElement","name":"Compensation Benefits","url":"https://www.peoplematters.in/category/rewards-and-performance/compensation-benefits"},{"@type":"SiteNavigationElement","name":"Wellbeing","url":"https://www.peoplematters.in/category/rewards-and-performance/wellbeing"},{"@type":"SiteNavigationElement","name":"Performance Management","url":"https://www.peoplematters.in/category/rewards-and-performance/performance-management"}]},{"@type":"SiteNavigationElement","name":"Culture","url":"https://www.peoplematters.in/category/culture","hasPart":[{"@type":"SiteNavigationElement","name":"Employee Engagement","url":"https://www.peoplematters.in/category/culture/employee-engagement"},{"@type":"SiteNavigationElement","name":"Employee Relations","url":"https://www.peoplematters.in/category/culture/employee-relations"},{"@type":"SiteNavigationElement","name":"Organisational Culture","url":"https://www.peoplematters.in/category/culture/organisational-culture"},{"@type":"SiteNavigationElement","name":"Diversity Equity Inclusion","url":"https://www.peoplematters.in/category/culture/diversity-equity-inclusion"}]},{"@type":"SiteNavigationElement","name":"Technology","url":"https://www.peoplematters.in/category/technology","hasPart":[{"@type":"SiteNavigationElement","name":"AI & Emerging Tech","url":"https://www.peoplematters.in/category/technology/ai-and-emerging-tech"},{"@type":"SiteNavigationElement","name":"HR Technology","url":"https://www.peoplematters.in/category/technology/hr-technology"},{"@type":"SiteNavigationElement","name":"Talent Analytics","url":"https://www.peoplematters.in/category/technology/talent-analytics"}]},{"@type":"SiteNavigationElement","name":"L&D","url":"https://www.peoplematters.in/category/learning-and-development","hasPart":[{"@type":"SiteNavigationElement","name":"Leadership","url":"https://www.peoplematters.in/category/learning-and-development/leadership"},{"@type":"SiteNavigationElement","name":"Employee Skilling","url":"https://www.peoplematters.in/category/learning-and-development/employee-skilling"}]},{"@type":"SiteNavigationElement","name":"Events","url":"https://www.peoplematters.in/events"},{"@type":"SiteNavigationElement","name":"Podcast","url":"https://www.peoplematters.in/podcast"},{"@type":"SiteNavigationElement","name":"Research","url":"https://www.peoplematters.in/research"},{"@type":"SiteNavigationElement","name":"Videos","url":"https://www.peoplematters.in/videos"}]}</script>
4<script src="/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule=""></script>
4</head><body class="__className_273ed0 __variable_273ed0 __variable_f367f3 __variable_d4607d antialiased"><style>#nprogress{pointer-events:none}#nprogress .bar{background:#FF5A00;position:fixed;z-index:1600;top: 0;left:0;width:100%;height:3px}#nprogress .peg{display:block;position:absolute;right:0;width:100px;height:100%;box-shadow:0 0 10px #FF5A00,0 0 5px #FF5A00;opacity:1;-webkit-transform:rotate(3deg) translate(0px,-4px);-ms-transform:rotate(3deg) translate(0px,-4px);transform:rotate(3deg) translate(0px,-4px)}#nprogress .spinner{display:block;position:fixed;z-index:1600;top: 15px;right:15px}#nprogress .spinner-icon{width:18px;height:18px;box-sizing:border-box;border:2px solid transparent;border-top-color:#FF5A00;border-left-color:#FF5A00;border-radius:50%;-webkit-animation:nprogress-spinner 400ms linear infinite;animation:nprogress-spinner 400ms linear infinite}.nprogress-custom-parent{overflow:hidden;position:relative}.nprogress-custom-parent #nprogress .bar,.nprogress-custom-parent #nprogress .spinner{position:absolute}@-webkit-keyframes nprogress-spinner{0%{-webkit-transform:rotate(0deg)}100%{-webkit-transform:rotate(360deg)}}@keyframes nprogress-spinner{0%{transform:rotate(0deg)}100%{transform:rotate(360deg)}}</style><div class="min-h-screen h-screen relative overflow-y-auto scroll-smooth"><div><header class="top-0 z-50 w-full bg-indigo border-gray-800 px-4 lg:px-8"><div class="flex flex-col max-w-7xl mx-auto px-0 lg:px-0"><nav class="flex justify-between lg:py-0 py-6 items-center w-full"><a class="flex items-center lg:pt-4 lg:pb-2" href="/"><div class="w-[218px] lg:w-[600px] aspect-[600/100] relative"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/63b86e5a-0cb3-4f30-a382-b2c70ed7a34a.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="(max-width:1024px) 218px, 600px" alt="People Matters Logo" class="w-full h-full object-contain" loading="lazy" fetchPriority="high" decoding="async"/></div></div></a><div class="hidden lg:flex items-center gap-4"><div class="relative w-20"><div class="flex items-center justify-start gap-1 bg-indigo text-white cursor-pointer p-1"><div class="flex items-center gap-2"><span class="text-sm font-medium mx-1">INDIA</span></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-3 h-3"><path d="m6 9 6 6 6-6"></path></svg></div></div><ul class="hidden lg:flex justify-between items-center flex-row text-background"><li><a class="text-sm font-medium text-background transition-all duration-300" href="/auth/login">Login / Signup</a></li></ul></div><div class="flex items-center gap-4 lg:hidden"><button aria-label="Open search" class="text-background"><img alt="Search" loading="lazy" width="19" height="19" decoding="async" data-nimg="1" style="color:transparent;width:19px;height:19px" src="/_next/static/media/search.4827d261.svg"/></button><button aria-label="Open mobile menu" class="text-white"><img alt="Menu" loading="lazy" width="28" height="21" decoding="async" data-nimg="1" class="text-white" style="color:transparent;width:28px;height:21px" src="/assets/images/menu.svg"/>
4</button></div></nav><div class="hidden lg:block"><hr class="border-background height-[0.2px] opacity-20 pt-[10px] pb-5"/><nav class="flex pb-8 justify-between"><ul class="flex items-center xl:space-x-10 space-x-4"><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/strategy">Strategy</a></li><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/talent-acquisition">Talent Acquisition</a></li><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/rewards-and-performance">Rewards & Performance</a></li><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/culture">Culture</a></li><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/technology">Technology</a></li><li><a class="text-sm font-medium text-background transition-all duration-300" href="/category/learning-and-development">L&D</a></li><li><button type="button" aria-label="Open search" class="flex items-center"><img alt="" loading="lazy" width="19" height="19" decoding="async" data-nimg="1" style="color:transparent;width:19px;height:19px" src="/_next/static/media/search.4827d261.svg"/></button></li></ul><ul class="hidden items-center xl:space-x-10 space-x-4 md:flex"><li class="relative"><a class="text-sm font-medium text-background transition-all duration-300" href="/events">Events</a></li><li class="relative"><a class="text-sm font-medium text-background transition-all duration-300" href="/podcast">Podcast</a></li><li class="relative"><a class="text-sm font-medium text-background transition-all duration-300" href="/research">Research</a></li><li class="relative"><a class="text-sm font-medium text-background transition-all duration-300" href="/videos">Videos</a></li></ul></nav></div><div class=" 5 fixed inset-0 bg-indigo z-50 transition-transform duration-300 ease-in-out p-6 6 translate-x-full 7 lg:hidden 8 "><div class="flex flex-col h-full p-4 overflow-y-auto"><div class="flex justify-between items-center mb-8"><a class="flex items-center space-x-2" href="/"><img src="https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=1&auto=format,compress" srcSet="https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=1&auto=format,compress 1x, https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=2&auto=format,compress 2x" sizes="100vw" width="70" height="20" alt="People Matters Logo" class="w-[70px] md:w-[100px] lg:w-[120px]" loading="lazy" fetchPriority="high" decoding="async"/></a><div class="flex items-center space-x-4"><img alt="Search" loading="lazy" width="19" height="19" decoding="async" data-nimg="1" class="cursor-pointer" style="color:transparent" src="/_next/static/media/search.4827d261.svg"/><button aria-label="Close mobile menu" class="text-background p-2"><svg class="w-6 h-6" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 18L18 6M6 6l12 12"></path></svg></button></div></div><div class="flex flex-col space-y-6"><div><ul class="flex items-center justify-between"><li><div><a class="font-medium text-background transition-all duration-300 text-xl" href="/auth/login">Login / Signup</a></div></li><div class="relative w-20"><div class="flex items-center justify-start gap-1 bg-indigo text-white cursor-pointer p-1"><div class="flex items-center gap-2"><span class="text-sm font-medium mx-1">INDIA</span></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-3 h-3"><path d="m6 9 6 6 6-6"></path></svg></div></div></ul></div><hr class="border-background opacity-80 my-4"/><ul class="flex flex-col gap-8"><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/strategy">Strategy</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/talent-acquisition">Talent Acquisition</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/rewards-and-performance">Rewards & Performance</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/culture">Culture</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/technology">Technology</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/category/learning-and-development">L&D</a></li></ul><hr class="border-background opacity-80 my-4"/><ul class="flex flex-col gap-8"><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/events">Events</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/podcast">Podcast</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/research">Research</a></li><li><a class="text-background transition-all duration-300 text-[20px] font-normal" href="/videos">Videos</a></li></ul><div class="pb-20"><hr class="border-background opacity-80 my-4"/><div class="flex flex-col items-start gap-2 my-6"><span class="text-background text-base font-normal font-inter">Find us:</span><div class="flex items-center justify-between w-full"><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.facebook.com/PeopleMatters"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Facebook" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.instagram.com/peoplematters/"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Instagram" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://x.com/PeopleMatters2"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Twitter" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.youtube.com/channel/UCDH4bXLnQ5_-HasjJsP2Dew"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Youtube" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=1&auto=
8format,compress 1024w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Whatsapp" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://news.google.com/publications/CAAqLAgKIiZDQklTRmdnTWFoSUtFSEJsYjNCc1pXMWhkSFJsY25NdWFXNG9BQVAB?hl=en-IN&gl=IN&ceid=IN:en"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Google News" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a></div></div><hr class="border-background opacity-80"/></div></div></div></div></div></header></div><header style="padding-right:0;width:100%;right:0;left:0" class="flex flex-col fixed top-0 z-50 w-full mx-auto ease-in-out 9 backdrop-blur-md bg-white border-b border-gray-200/20 10 -translate-y-full duration-300 11 "><div class="w-full max-w-7xl mx-auto px-4 lg:px-8 xl:px-0"><div class="flex items-center py-4"><nav class="flex items-center gap-8 w-full"><a class="flex items-center relative" href="/"><img src="https://asset.peoplematters.in/images/ee121028-7432-4802-b63e-67d61336e0f2.png?w=68&h=51&dpr=1&auto=format,compress" srcSet="https://asset.peoplematters.in/images/ee121028-7432-4802-b63e-67d61336e0f2.png?w=68&h=51&dpr=1&auto=format,compress 1x, https://asset.peoplematters.in/images/ee121028-7432-4802-b63e-67d61336e0f2.png?w=68&h=51&dpr=2&auto=format,compress 2x" sizes="100vw" width="68" height="51" alt="PM Logo" class="object-contain w-[40px] md:w-[50px] lg:w-[68px]" loading="lazy" fetchPriority="high" decoding="async"/></a><div class="hidden lg:flex justify-between w-full"><ul class="flex items-center space-x-8"><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/strategy">Strategy</a></li><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/talent-acquisition">Talent Acquisition</a></li><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/rewards-and-performance">Rewards & Performance</a></li><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/culture">Culture</a></li><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/technology">Technology</a></li><li><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/category/learning-and-development">L&D</a></li></ul><div class="flex gap-3"><img src="/assets/images/sticky_search.svg?w=19&h=19&dpr=1&auto=format,compress" srcSet="/assets/images/sticky_search.svg?w=19&h=19&dpr=1&auto=format,compress 1x, /assets/images/sticky_search.svg?w=19&h=19&dpr=2&auto=format,compress 2x" sizes="100vw" width="19" height="19" alt="Search" class="cursor-pointer text-gray-700" loading="lazy" fetchPriority="auto" decoding="async"/><div class="text-gray-700 cursor-pointer relative"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-menu hover:text-orange"><line x1="4" x2="20" y1="12" y2="12"></line><line x1="4" x2="20" y1="6" y2="6"></line><line x1="4" x2="20" y1="18" y2="18"></line></svg><div class="absolute left-11"></div></div><ul class="flex items-center space-x-6"><li><div><a class="text-sm font-medium text-white md:text-gray-700 transition-all duration-300" href="/auth/login">Login / Signup</a></div></li></ul></div></div><div class="flex items-center gap-4 ml-auto lg:hidden"><button class="text-black p-2" aria-label="Search"><img alt="Search" loading="lazy" width="19" height="19" decoding="async" data-nimg="1" class="text-black" style="color:transparent" src="/_next/static/media/search.4827d261.svg"/></button><button class="text-gray-700 p-2" aria-label="Menu"><img alt="Menu" loading="lazy" width="28" height="21" decoding="async" data-nimg="1" class="text-black" style="color:transparent" src="/assets/images/menu.svg"/>
11</button></div></nav><div class="flex items-center gap-4 lg:hidden ml-auto"><button class="text-background" aria-label="Search"><img alt="Search" loading="lazy" width="24" height="24" decoding="async" data-nimg="1" style="color:transparent" src="/assets/images/sticky_search.svg"/></button><button class="text-white p-2" aria-label="Menu"><img alt="Menu" loading="lazy" width="28" height="21" decoding="async" data-nimg="1" class="text-white" style="color:transparent" src="/assets/images/sticky_menu.svg"/></button></div></div><hr class="h-[3px] bg-indigo"/></div></header><div class=" 12 fixed inset-0 bg-indigo z-50 transition-transform duration-300 ease-in-out p-6 13 translate-x-full 14 lg:hidden 15 "><div class="flex flex-col h-full p-4 overflow-y-auto"><div class="flex justify-between items-center mb-8"><a class="flex items-center space-x-2" href="/"><img src="https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=1&auto=format,compress" srcSet="https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=1&auto=format,compress 1x, https://asset.peoplematters.in/images/9b10de69-1f08-4fe6-89eb-0bbdc0591cd7.png?w=70&h=20&dpr=2&auto=format,compress 2x" sizes="100vw" width="70" height="20" alt="People Matters Logo" class="w-[70px] md:w-[100px] lg:w-[120px]" loading="lazy" fetchPriority="high" decoding="async"/></a><div class="flex items-center space-x-4"><img alt="Search" loading="lazy" width="19" height="19" decoding="async" data-nimg="1" class="cursor-pointer" style="color:transparent" src="/_next/static/media/search.4827d261.svg"/><button class="text-background p-2" aria-label="Menu"><svg class="w-6 h-6" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 18L18 6M6 6l12 12"></path></svg></button></div></div><div class="flex flex-col space-y-6"><div><ul class="flex items-center justify-between"><li><div><a class="font-medium text-white md:text-gray-700 transition-all duration-300 text-xl" href="/auth/login">Login / Signup</a></div></li><div class="relative w-20"><div class="flex items-center justify-start gap-1 bg-indigo text-white cursor-pointer p-1"><div class="flex items-center gap-2"><span class="text-sm font-medium mx-1">INDIA</span></div><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down w-3 h-3"><path d="m6 9 6 6 6-6"></path></svg></div></div></ul></div><hr class="border-background opacity-80 my-4"/><ul class="flex flex-col gap-8"><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/strategy">Strategy</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/talent-acquisition">Talent Acquisition</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/rewards-and-performance">Rewards & Performance</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/culture">Culture</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/technology">Technology</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/category/learning-and-development">L&D</a></li></ul><hr class="border-background opacity-80 my-4"/><ul class="flex flex-col gap-8"><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/events">Events</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/podcast">Podcast</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/research">Research</a></li><li><a class="text-white md:text-gray-700 transition-all duration-300 text-[20px] font-normal" href="/videos">Videos</a></li></ul><div class="pb-20"><hr class="border-background opacity-80 my-4"/><div class="flex flex-col items-start gap-2 my-6"><span class="text-background text-base font-normal font-inter">Find us:</span><div class="flex items-center justify-between w-full"><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.facebook.com/PeopleMatters"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Facebook" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.instagram.com/peoplematters/"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Instagram" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://x.com/PeopleMatters2"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Twitter" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.youtube.com/channel/UCDH4bXLnQ5_-HasjJsP2Dew"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Youtube" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Whatsapp" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors relative items-center" href="https://news.google.com/publications/CAAqLAgKIiZDQklTRmdnTWFoSUtFSEJsYjNCc1pXMWhkSFJsY25NdWFXNG9BQVAB?hl=en-IN&gl=IN&ceid=IN:en"><div class="flex items-center justify-center h-6 w-6"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.i
15n/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Google News" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></div></a></div></div><hr class="border-background opacity-80"/></div></div></div></div><main class="bg-background min-h-[100vh]">
15<script type="application/ld+json">{"@context":"https://schema.org","@type":"Article","headline":"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership","description":"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\n","articleBody":"In the corporate boardroom, a missed quarterly target triggers an uncomfortable slide deck, a board review, and a promise to recover margins by Q4. On the frontlines of high-altitude warfare, there is no next quarter.âWe donât have the luxury to walk up to a widow and say, âMaâam, next quarter your husband will be back,ââ says Lt Gen KJS Dhillon, PVSM, UYSM, YSM, VSM (Retd). âOur profit and loss is calculated every second. This second, my buddy and I are safe; we are in profit. Next second, because of my mistake, he gets hit; we go into loss.âHaving spent 44 years in uniformâleading troops through extreme high-altitude terrain and intense counter-insurgency operationsâLt Gen Dhillon brings a sobering, radically human perspective to modern leadership. In this Humanscope Podcast conversation with Pushkar Bidwai, CEO of People Matters, the former XV Corps Commander dismantled the corporate world's obsession with titles and metrics, offering instead a masterclass in what it actually means to lead from the front.A legacy written in uniformFor Lt Gen Dhillon, the decision to enter military service was less of a calculated career choice and more of an inevitable calling rooted in family history. His military heritage traces back to his grandfather, who fought in the First World War. Raised among strong, uniform-clad role models while staying with his maternal grandparentsâan elder uncle serving as an army officer and a younger uncle in the BSFâhe absorbed a culture of discipline, service, and sacrifice into his daily life.Growing up in northern India, where military service is deeply embedded across multi-generational family legacies, he attended Kendriya Vidyalaya inside a cantonment, lived in army barracks, and spent his after-school hours playing friendly matches with soldiers. In an era before social media and internet distractions, the armed forces were not merely one career path among manyâthey were the gold standard. Enrolling in the National Defence Academy at sixteen and a half, he completed four years of rigorous academy training followed by forty years of active service, totalling 44 years in uniform.Even his widely recognised moniker, \"Tiny,\" carries the distinct cultural flavour of military tradition. Standing six-foot-three, he received the paradoxical nickname upon joining the 4th Battalion, the Rajputana Rifles, in 1983âa regiment custom in which officers were intentionally given nicknames opposite their physical appearance or personality traits. Beyond building instant camaraderie, the practice served a critical operational security function.Officer Hamesha Aage: The frontline mandateLt Gen Dhillonâs leadership philosophy was forged early in his career. In January 1984, on a freezing morning at an altitude of 17,000 feet in Sikkim, the newly commissioned subaltern stood quietly behind his men during physical training, copying what he had seen instructors do at the National Defence Academy. The unit's Subedar Major walked over through the falling snow, offered a traditional greeting, and uttered a few words that would define the next four decades of Dhillonâs life: âSab, officer hamesha aage.â (Sir, the officer is always in front).That simple reminder became the bedrock of his career, culminating in his role commanding the XV Corps in Kashmir during pivotal moments like the abrogation of Article 370.Leading from the front, Lt Gen Dhillon explains, it serves both a psychological and a tactical purpose. Psychologically, it builds trust and boosts moraleâtroops know their leader shares their risk. Tactically, it ensures the decision-maker possesses direct, first-hand intelligence rather than relying on delayed, third-party accounts filtering up from the ranks.The Non-Negotiable Mission: Empathy as a strategic toolHolding a non-negotiable mission does not mean relying solely on brute force or rigid authority. True frontline leadership often requires radically creative, empathetic thinking.Nothing illustrates this better than Operation Maa, an initiative Lt Gen Dhillon designed during his tenure in Kashmir.Over 30 years of counter-insurgency operations, he had noticed a recurring detail: letters recovered from fallen local militants were almost overwhelmingly addressed to their mothers. Recognising the deep cultural and emotional resonance of maternal influence in Kashmiri society, he flipped the traditional counter-terrorism playbook on its head.Rather than relying purely on kinetic operations, he publicly appealed to mothers to ask their sons to return home. He avoided the word âsurrenderââwhich carried a heavy social stigmaâand instead promised safety, confidentiality, and rehabilitation.The result? More than 50 young men laid down their arms and returned to their families within a single year.âYou call it empathy,â Lt Gen Dhillon notes. âI call it alternative thinking without losing sight of the mission. My task was to reduce terrorism. I accomplished it by saving lives instead of taking them.âThe Core Tria
15d: Loyalty, honesty, and responsibilityWhen asked how organisations can cultivate genuine leaders rather than mere process managers, Lt Gen Dhillon distills military ethos into three core values: Wafadari (Loyalty), Imandari (Honesty), and Zimedari (Responsibility).Wafadari (Loyalty to purpose, not person): True loyalty is dedicated to the organisation, not the bossâs ego. âIf loyalty means standing up and telling the boss, âSir, you are wrong, this decision will harm the company,â then you must have the courage of conviction,â says Dhillon. âIf you are only loyal to your carry-home CTC, you are not a leader.âImandari (Intellectual honesty): Honesty goes beyond financial integrity. It means being willing to evaluate decisions fairly from the other side, stay transparent with your team, and protect fragile ideas. Dhillon warns leaders against crushing dissent: âAn idea is like an unborn childâfragile. If you dismiss a young employeeâs idea simply because of their age, you may well have just killed a unicorn in the making.âZimedari (Ownership of outcomes): When a team succeeds, a true leader steps back and lets the collective take the credit. When it fails, the leader absorbs the blow aloneâa principle Dhillon compares to team dynamics in sport, where effective coaches take the hard questions after a painful loss.Gut instincts in the age of AIAs technology reshapes modern battlefieldsâfrom autonomous drones to advanced data analyticsâthe debate between algorithmic precision and human judgment has reached a tipping point.Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.Recalling instances where high-tech intelligence suggested a green light for an operation, Dhillon spoke candidly about relying on his \"black intuition\"âa strong, visceral gut feeling that something was amiss. On multiple occasions, he called off operations despite favourable data, only for subsequent intelligence to prove that proceeding would have resulted in heavy casualties.âIf you depend only on intelligence and technology without the heart, you will fail,â Dhillon remarks. âIf you depend only on the heart and ignore the technology and mission, you are equally ineffective. Leadership is a wholesome game.âThe Corporate Misconception: Why hire military veterans?A central theme of the dialogue was the transition of military veterans into civilian enterprise. Corporate leaders often relegate veterans exclusively to physical security, facilities management, or logistics. Lt Gen Dhillon argues this represents a fundamental misunderstanding of military talent.He shared an anecdote involving a retired Lieutenant Colonel who joined a major e-commerce firm in a backend planning role. When Lt Gen Dhillon publicly tweeted about a service delay regarding an appliance purchase, the retired officer reached out independently, traced the issue, and resolved it within 30 minutesâdespite the task falling entirely outside his department.When asked why he intervened, the veteran simply replied: âI work for this company now. If the companyâs name is being dragged, it is my responsibility to fix it.âThat sense of institutional ownershipâthe belief that the organizationâs reputation is one's personal dutyâis what military training instills from day one.âConsider the selection filter,â Lt Gen Dhillon points out. âAt 16 or 17, a cadet is filtered out of hundreds of thousands through rigorous written, psychological, physical, and medical evaluations. Add 20 years of crisis management, leading teams in extreme conditions, and operational decision-making. That individual isn't just a security assetâthey are a strategic asset.âRedefining wealth and patriotismAs the conversation concluded, Lt Gen Dhillon offered a reassuring perspective for corporate leaders who often feel a quiet tension between financial ambition and national service.Building an enterprise, generating employment, earning foreign reserves, and strengthening the economy, he emphasised, is its own form of nation-building.âMaking money is not a bad thingânever feel guilty about it,â Dhillon stated. âThe soldier in uniform on the border and the corporate executive out of uniform are both contributing to the nation. Be proud of what you do, keep doing it, and do it with complete dedication.âWatch the complete podcast, here.","datePublished":"2026-09-24T08:17:19.078Z","dateModified":"2026-09-24T08:28:38.343Z","image":["https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg"],"author":[{"@type":"Person","name":"People Matters News Bureau","url":"https://www.peoplematters.in/author/people-matters-southeast-asia-bureau"}],"publisher":{"@type":"Organization","name":"People Matters","logo":{"@type":"ImageObject","url":"https://www.peoplematters.in/assets/images/logo.png"}},"inLanguage":"en-IN","url":"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303","mainEntityOfPage":{"@type":"WebPage","@id":"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303"},"video":[{"@type":"VideoObject","name":"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership","description":"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\n","uploadDate":"2026-09-24T08:17:19.078Z","thumbnailUrl":["https://img.youtube.com/vi/KpoQKkPIbFg/hqdefault.jpg"],"contentUrl":"https://www.youtube.com/watch?v=KpoQKkPIbFg","embedUrl":"https://www.youtube.com/embed/KpoQKkPIbFg","publisher":{"@type":"Organization","name":"People Matters","logo":{"@type":"ImageObject","url":"https://www.peoplematters.in/assets/images/logo.png"}}}]}</script>
15<section class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 xl:px-0 py-10 lg:py-16"><div class="articleBody w-full"><div class="articleBody w-full grid grid-cols-1 lg:grid-cols-[2fr_1fr] gap-16"><div class="flex flex-col"><div data-postid="52303" class="max-w-4xl mx-auto font-sans w-full"><div class="mx-auto font-sans"><div class="w-full flex-col gap-1"><h3 class="text-gray-600 text-[12px] font-medium capitalize"><a href="/category/learning-and-development/leadership">Leadership</a></h3><div class="flex items-center justify-between lg:gap-8 gap-2"><h1 itemProp="headline" class="text-[32px] lg:text-4xl font-medium text-gray-900 mb-8">From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership</h1></div></div><meta itemProp="datePublished" content="2026-09-24T08:17:19.078Z"/><meta itemProp="dateModified" content="2026-09-24T08:28:38.343Z"/><div itemProp="author" class="flex flex-col md:flex-row md:items-center items-start md:gap-0 gap-6 justify-between mb-8"><div class="flex items-center space-x-3"><div class="relative w-16 h-16 rounded-full overflow-hidden"><a href="/author/people-matters-southeast-asia-bureau"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async" itemProp="image"/></div></a></div><div class="flex flex-col gap-1"><div class="flex items-center space-x-2"><a itemProp="url" class="font-normal text-base capitalize" href="/author/people-matters-southeast-asia-bureau"><span class="whitespace-nowrap" itemProp="name">People Matters News Bureau </span></a><span class="text-gray-400 md:flex hidden">â¢</span><a target="_blank" class="text-gray-400 rounded-md hover:text-gray-500 items-center h-7 md:flex hidden" href="https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k"><img alt="Join Us" loading="lazy" width="100" height="28" decoding="async" data-nimg="1" class="h-full w-full object-contain" style="color:transparent" src="/assets/Join-us.svg"/></a><a target="_blank" class="text-gray-400 rounded-md hover:text-gray-500 items-center h-7 md:flex hidden" href="https://bit.ly/3CPWqBG"><img alt="Google News" loading="lazy" width="100" height="28" decoding="async" data-nimg="1" class="h-full w-full object-contain" style="color:transparent" src="/assets/googlenews.svg"/></a></div><div class="flex items-center text-gray-500 text-sm flex-wrap"><time class="text-xs" dateTime="2026-09-24T08:17:19.078Z" title="9/24/2026, 8:17:19 AM">24 September 2026</time></div></div></div><div class="flex items-center justify-between w-full md:w-auto"><div class="flex items-center gap-6 social-icon-container"><button class="rounded flex items-center justify-center bg-transparent text-gray-400 hover:text-gray-600 transition-colors" title="Share or Bookmark" style="min-width:20px;min-height:20px" aria-label="Bookmark"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-bookmark"><path d="m19 21-7-4-7 4V5a2 2 0 0 1 2-2h10a2 2 0 0 1 2 2v16z"></path></svg></button><button class="text-gray-400 hover:text-gray-600 transition-colors flex items-center justify-center" title="Share on Facebook" style="min-width:20px;min-height:20px" aria-label="Share">
15<svg width="9" height="16" viewBox="0 0 9 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.56003 9.28489V15.8962H2.52304V9.28489H0V6.60416H2.52304V5.62882C2.52304 2.00779 4.03569 0.103836 7.23621 0.103836C8.21739 0.103836 8.46269 0.261526 9 0.390014V3.04154C8.39844 2.93641 8.22907 2.87801 7.60415 2.87801C6.86243 2.87801 6.46528 3.08826 6.10318 3.50293C5.74108 3.91759 5.56003 4.63596 5.56003 5.66386V6.61H9L8.07722 9.29073H5.56003V9.28489Z" fill="currentColor"></path></svg></button><button class="text-gray-400 hover:text-gray-600 transition-colors flex items-center justify-center" title="Share on LinkedIn" style="min-width:20px;min-height:20px" aria-label="Share"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" style="display:block;max-width:100%;height:auto"><path d="M3.61673 5.26138H0.273438V15.9229H3.61673V5.26138Z" fill="currentColor"></path><path d="M12.6583 5.03028C12.5351 5.01487 12.4041 5.00717 12.2732 4.99947C10.4012 4.92243 9.34587 6.03173 8.9761 6.50934C8.87596 6.6403 8.82973 6.71733 8.82973 6.71733V5.2922H5.63281V15.9537H8.82973H8.9761C8.9761 14.8676 8.9761 13.7891 8.9761 12.7029C8.9761 12.1174 8.9761 11.532 8.9761 10.9465C8.9761 10.2224 8.92218 9.45205 9.28424 8.78955C9.59237 8.23491 10.147 7.95758 10.771 7.95758C12.6198 7.95758 12.6583 9.62923 12.6583 9.78329C12.6583 9.791 12.6583 9.7987 12.6583 9.7987V16H16.0016V9.04377C16.0016 6.66341 14.7922 5.26138 12.6583 5.03028Z" fill="currentColor"></path><path d="M1.94126 3.88253C3.01339 3.88253 3.88253 3.01339 3.88253 1.94126C3.88253 0.869133 3.01339 0 1.94126 0C0.869129 0 0 0.869133 0 1.94126C0 3.01339 0.869129 3.88253 1.94126 3.88253Z" fill="currentColor"></path></svg></button><button class="text-gray-400 hover:text-gray-600 transition-colors flex items-center justify-center" title="Share on Twitter" style="min-width:20px;min-height:20px" aria-label="Share"><svg width="18" height="18" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg" style="display:block;max-width:100%;height:auto"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.67227 0.875H0L6.72535 9.71192L0.430223 17.125H3.33876L8.09997 11.5183L12.3277 17.0735H18L11.0793 7.97977L11.0915 7.99545L17.0504 0.978232H14.1418L9.71667 6.18932L5.67227 0.875ZM3.131 2.42263H4.89685L14.869 15.5258H13.1032L3.131 2.42263Z" fill="currentColor"></path></svg></button></div><div class="md:hidden flex items-center gap-2 ml-auto mobile-social-container"><a target="_blank" class="text-gray-400 rounded-md hover:text-gray-500 flex items-center justify-center flex-shrink-0" style="min-width:28px;min-height:28px" href="https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k"><img alt="Join Us" loading="lazy" width="28" height="28" decoding="async" data-nimg="1" class="block" style="color:transparent;display:block;width:28px;height:28px;object-fit:contain" src="/assets/logos/whatsapp.svg"/></a><a target="_blank" class="text-gray-400 rounded-md hover:text-gray-500 flex items-center justify-center flex-shrink-0" style="min-width:28px;min-height:28px" href="https://bit.ly/3CPWqBG"><img alt="Google News" loading="lazy" width="28" height="28" decoding="async" data-nimg="1" class="block" style="color:transparent;display:block;width:28px;height:28px;object-fit:contain" src="/assets/logos/google-news.svg"/></a></div></div></div><div class="relative w-full mb-8 aspect-video"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Article cover image" class="w-full h-full object-cover rounded-[4px]" loading="lazy" fetchPriority="high" decoding="async" itemProp="image"/></div></div><div class="lg:mb-8"><p class="text-[#171717c1]">Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability. 16</p></div></div><div><div class=""><div class="article-content"><style> 17 .article-content p > li { 18 padding-left: 3rem; 19 text-indent: -1.5rem; 20 // display: list-item; 21 } 22 23 .article-content a { 24 color: #FF6B00; 25 } 26 27 .article-content a:hover { 28 text-decoration: underline; 29 } 30 31 .article-content ul { 32 list-style-type: disc; 33 padding-left: 3rem; 34 35 } 36 37 .article-content ol { 38 list-style-type: decimal; 39 padding-left: 3.5rem; 40 41 } 42 .article-content iframe{ 43 width: 100%; 44 } 45 46 .article-content h1 { 47 font-size: 2em; 48 font-weight: 600; 49 } 50 51 .article-content h2 { 52 font-size: 1.5em; 53 font-weight: 600; 54 } 55 56 .article-content h3 { 57 font-size: 1.25em; 58 font-weight: 600; 59 } 60 61 .article-content h4 { 62 font-size: 1em; 63 font-weight: 600; 64 } 65 66 .article-content h5 { 67 font-size: 0.875em; 68 font-weight: 600; 69 } 70 71 .article-content h6 { 72 font-size: 0.75em; 73 font-weight: 600; 74 } 75 .article-content strong, 76.article-content b { 77 font-weight: bold; 78} 79 80.article-content em, 81.article-content i { 82 font-style: italic; 83} 84 85.article-content u { 86 text-decoration: underline; 87} 88 89.article-content s, 90.article-content del { 91 text-decoration: line-through; 92} 93 94.article-content mark { 95 background-color: yellow; 96 color: black; 97} 98 99.article-content small { 100 font-size: 0.8em; 101} 102 103.article-content sub { 104 vertical-align: sub; 105 font-size: smaller; 106} 107 108.article-content sup { 109 vertical-align: super; 110 font-size: smaller; 111} 112 </style><div class="text-foreground mb-4 leading-relaxed !font-custom break-words"><div>In the corporate boardroom, a missed quarterly target triggers an uncomfortable slide deck, a board review, and a promise to recover margins by Q4. On the frontlines of high-altitude warfare, there is no next quarter.</div><div><br></div><div>âWe donât have the luxury to walk up to a widow and say, âMaâam, next quarter your husband will be back,ââ says <b>Lt Gen KJS Dhillon, PVSM, UYSM, YSM, VSM (Retd)</b>. âOur profit and loss is calculated every second. This second, my buddy and I are safe; we are in profit. Next second, because of my mistake, he gets hit; we go into loss.â</div><div><br></div><div>Having spent 44 years in uniformâleading troops through extreme high-altitude terrain and intense counter-insurgency operationsâLt Gen Dhillon brings a sobering, radically human perspective to modern leadership. In this <b>Humanscope Podcast </b>conversation with <b>Pushkar Bidwai, CEO of People Matters,</b> the former XV Corps Commander dismantled the corporate world's obsession with titles and metrics, offering instead a masterclass in what it actually means to lead from the front.</div><div><br></div><div><b>A legacy written in uniform</b></div><div><b><br></b></div><div>For Lt Gen Dhillon, the decision to enter military service was less of a calculated career choice and more of an inevitable calling rooted in family history. His military heritage traces back to his grandfather, who fought in the First World War. Raised among strong, uniform-clad role models while staying with his maternal grandparentsâan elder uncle serving as an army officer and a younger uncle in the BSFâhe absorbed a culture of discipline, service, and sacrifice into his daily life.</div><div><br></div><div>Growing up in northern India, where military service is deeply embedded across multi-generational family legacies, he attended Kendriya Vidyalaya inside a cantonment, lived in army barracks, and spent his after-school hours playing friendly matches with soldiers. In an era before social media and internet distractions, the armed forces were not merely one career path among manyâthey were the gold standard. </div><div><br></div><div>Enrolling in the National Defence Academy at sixteen and a half, he completed four years of rigorous academy training followed by forty years of active service, totalling 44 years in uniform.</div><div><br></div><div>Even his widely recognised moniker, "Tiny," carries the distinct cultural flavour of military tradition. Standing six-foot-three, he received the paradoxical nickname upon joining the 4th Battalion, the Rajputana Rifles, in 1983âa regiment custom in which officers were intentionally given nicknames opposite their physical appearance or personality traits. Beyond building instant camaraderie, the practice served a critical operational security function.</div><div><br></div><div><b>Officer Hamesha Aage: The frontline mandate</b></div><div><b><br></b></div><div>Lt Gen Dhillonâs leadership philosophy was forged early in his career. In January 1984, on a freezing morning at an altitude of 17,000 feet in Sikkim, the newly commissioned subaltern stood quietly behind his men during physical training, copying what he had seen instructors do at the National Defence Academy. The unit's Subedar Major walked over through the falling snow, offered a traditional greeting, and uttered a few words that would define the next four decades of Dhillonâs life: âSab, officer hamesha aage.â (Sir, the officer is always in front).</div><div><br></div><div>That simple reminder became the bedrock of his career, culminating in his role commanding the XV Corps in Kashmir during pivotal moments like the abrogation of Article 370.</div><div><br></div><div>Leading from the front, Lt Gen Dhillon explains, it serves both a psychological and a tactical purpose. Psychologically, it builds trust and boosts moraleâtroops know their leader shares their risk. Tactically, it ensures the decision-maker possesses direct, first-hand intelligence rather than relying on delayed, third-party accounts filtering up from the ranks.</div><div><br></div><div><b>The Non-Negotiable Mission: Empathy as a strategic tool</b></div><div><b><br></b></div><div>Holding a non-negotiable mission does not mean relying solely on brute force or rigid authority. True frontline leadership often requires radically creative, empathetic thinking.</div><div>Nothing illustrates this better than Operation Maa, an initiative Lt Gen Dhillon designed during his tenure in Kashmir.</div><div><br></div><div>Over 30 years of counter-insurgency operations, he had noticed a recurring detail: letters recovered from fallen local militants were almost overwhelmingly addressed to their mothers. Recognising the deep cultural and emotional resonance of maternal influence in Kashmiri society, he flipped the traditional counter-terrorism playbook on its head.</div><div><br></div><div>Rather than relying purely on kinetic operations, he publicly appealed to mothers to ask their sons to return home. He avoided the word âsurrenderââwhich carried a heavy social stigmaâand instead promised safety, confidentiality, and rehabilitation.</div><div><br></div><div>The result? More than 50 young men laid down their arms and returned to their families within a single year.</div><div><br></div><div>âYou call it empathy,â Lt Gen Dhillon notes. âI call it alternative thinking without losing sight of the mission. My task was to reduce terrorism. I accomplished it by saving lives instead of taking them.â</div><div><br></div><div><b>
112The Core Triad: Loyalty, honesty, and responsibility</b></div><div><b><br></b></div><div>When asked how organisations can cultivate genuine leaders rather than mere process managers, Lt Gen Dhillon distills military ethos into three core values: Wafadari (Loyalty), Imandari (Honesty), and Zimedari (Responsibility).</div><ul><li><b>Wafadari (Loyalty to purpose, not person)</b>: True loyalty is dedicated to the organisation, not the bossâs ego. âIf loyalty means standing up and telling the boss, âSir, you are wrong, this decision will harm the company,â then you must have the courage of conviction,â says Dhillon. âIf you are only loyal to your carry-home CTC, you are not a leader.â</li><li><b>Imandari (Intellectual honesty)</b>: Honesty goes beyond financial integrity. It means being willing to evaluate decisions fairly from the other side, stay transparent with your team, and protect fragile ideas. Dhillon warns leaders against crushing dissent: âAn idea is like an unborn childâfragile. If you dismiss a young employeeâs idea simply because of their age, you may well have just killed a unicorn in the making.â</li><li><b>Zimedari (Ownership of outcomes)</b>: When a team succeeds, a true leader steps back and lets the collective take the credit. When it fails, the leader absorbs the blow aloneâa principle Dhillon compares to team dynamics in sport, where effective coaches take the hard questions after a painful loss.</li></ul><div><b><br></b></div><div><b>Gut instincts in the age of AI</b></div><div><b><br></b></div><div>As technology reshapes modern battlefieldsâfrom autonomous drones to advanced data analyticsâthe debate between algorithmic precision and human judgment has reached a tipping point.</div><div><br></div><div>Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.</div><div><br></div><div>Recalling instances where high-tech intelligence suggested a green light for an operation, Dhillon spoke candidly about relying on his "black intuition"âa strong, visceral gut feeling that something was amiss. On multiple occasions, he called off operations despite favourable data, only for subsequent intelligence to prove that proceeding would have resulted in heavy casualties.</div><div><br></div><div>âIf you depend only on intelligence and technology without the heart, you will fail,â Dhillon remarks. âIf you depend only on the heart and ignore the technology and mission, you are equally ineffective. Leadership is a wholesome game.â</div><div><br></div><div><b>The Corporate Misconception: Why hire military veterans?</b></div><div><b><br></b></div><div>A central theme of the dialogue was the transition of military veterans into civilian enterprise. Corporate leaders often relegate veterans exclusively to physical security, facilities management, or logistics. Lt Gen Dhillon argues this represents a fundamental misunderstanding of military talent.</div><div><br></div><div>He shared an anecdote involving a retired Lieutenant Colonel who joined a major e-commerce firm in a backend planning role. When Lt Gen Dhillon publicly tweeted about a service delay regarding an appliance purchase, the retired officer reached out independently, traced the issue, and resolved it within 30 minutesâdespite the task falling entirely outside his department.</div><div>When asked why he intervened, the veteran simply replied: âI work for this company now. If the companyâs name is being dragged, it is my responsibility to fix it.â</div><div><br></div><div>That sense of institutional ownershipâthe belief that the organizationâs reputation is one's personal dutyâis what military training instills from day one.</div><div><br></div><div>âConsider the selection filter,â Lt Gen Dhillon points out. âAt 16 or 17, a cadet is filtered out of hundreds of thousands through rigorous written, psychological, physical, and medical evaluations. Add 20 years of crisis management, leading teams in extreme conditions, and operational decision-making. That individual isn't just a security assetâthey are a strategic asset.â</div><div><br></div><div><b>Redefining wealth and patriotism</b></div><div><b><br></b></div><div>As the conversation concluded, Lt Gen Dhillon offered a reassuring perspective for corporate leaders who often feel a quiet tension between financial ambition and national service.</div><div><br></div><div>Building an enterprise, generating employment, earning foreign reserves, and strengthening the economy, he emphasised, is its own form of nation-building.</div><div><br></div><div>âMaking money is not a bad thingânever feel guilty about it,â Dhillon stated. âThe soldier in uniform on the border and the corporate executive out of uniform are both contributing to the nation. Be proud of what you do, keep doing it, and do it with complete dedication.â</div><div><br></div><div><b>Watch the complete podcast, <a href="https://www.youtube.com/watch?v=KpoQKkPIbFg">here.</a></b></div></div></div></div><div class="pt-5"><div class="flex flex-col w-full gap-4 border-t-0.5 border-border mb-8"><div class="flex justify-between items-start pt-0"><h2 class="text-[10px] uppercase tracking-[0.4em] lg:px-5 px-4 md:font-bold font-medium text-left bg-lightOrange text-white py-2.5 rounded-b ">Topics</h2></div></div><div class="flex items-center gap-5 flex-wrap mb-12"><a href="/tag/leadershiplessons"><p class="text-lg bg-zinc-200 hover:bg-orange hover:text-white px-3 py-1 rounded-md">#<!-- -->LeadershipLessons</p></a><a href="/tag/humanscope"><p class="text-lg bg-zinc-200 hover:bg-orange hover:text-white px-3 py-1 rounded-md">#<!-- -->Human Scope</p></a></div></div><div itemProp="author" class=""><div class="flex flex-col w-full gap-4 border-t-0.5 border-border mb-8"><div class="flex justify-between items-start pt-0"><h2 class="text-[10px] uppercase tracking-[0.4em] lg:px-5 px-4 md:font-bold font-medium text-left bg-lightOrange text-white py-2.5 rounded-b ">Author</h2></div></div><div class="flex items-center "><div class="relative w-12 h-12 rounded-full overflow-hidden mr-4"><a itemProp="url" href="/author/people-matters-southeast-asia-bureau"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="People Matters News Bureau" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a></div><div><a itemProp="url" class="" href="/author/people-matters-southeast-asia-bureau"><span itemProp="name">People Matters News Bureau</span></a><div class="flex items-center text-sm text-gray-500"></div></div></div></div></div></div></div><div class="w-full sticky top-24 h-fit flex flex-col gap-8">
112<div class="w-full max-w-7xl mx-auto sm:px-6 lg:px-0 113 " data-template="ads_section" style="min-height:1px"><a target="_blank" rel="noopener noreferrer" href="https://bit.ly/4x2FAtG"><div class="block md:hidden"><img src="https://asset.peoplematters.in/images/7a83c8fc-1323-420b-957a-ccab357a5050.jpg" alt="Ad banner"/></div><div class="hidden md:block"><img src="https://asset.peoplematters.in/images/7a83c8fc-1323-420b-957a-ccab357a5050.jpg" alt="Ad banner"/></div></a></div><div class="lg:px-0"><p class="text-center text-gray-500">Loading...</p></div></div></div></div></section><button aria-label="Scroll to top" class="fixed bottom-3 right-[30px] z-50 p-3 rounded-full bg-[#f17c06] text-white shadow-lg hover:bg-[#f17c06] transition-opacity duration-300 opacity-0 pointer-events-none"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-arrow-up"><path d="m5 12 7-7 7 7"></path><path d="M12 19V5"></path></svg></button></main><div class="bg-indigo px-4 sm:px-6 lg:px-8 xl:px-0"><footer class="bg-indigo text-gray-300 py-12 max-w-7xl mx-auto w-full"><div class="pb-10"><img alt="logo" loading="lazy" width="96" height="96" decoding="async" data-nimg="1" class="mx-auto" style="color:transparent" src="/_next/static/media/smallLogo.9fdc72a7.svg"/></div><p class="text-white text-sm text-center mb-10 max-w-3xl mx-auto">Bringing you the latest HR trends, news, and insights from across the world of work.<br/> From leadership and culture to tech, talent, and the evolving workplace, we cover what matters most. Discover how today's ideas are shaping the way we work, lead, and grow.</p><div class="mb-10 flex justify-center space-x-6 lg:flex-row flex-wrap"><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://www.facebook.com/PeopleMatters"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Facebook" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://www.instagram.com/peoplematters/"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Instagram" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://x.com/PeopleMatters2"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Twitter" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://www.youtube.com/channel/UCDH4bXLnQ5_-HasjJsP2Dew"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Youtube" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Whatsapp" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="text-gray-300 hover:text-white transition-colors h-6 w-6 relative items-center" href="https://news.google.com/publications/CAAqLAgKIiZDQklTRmdnTWFoSUtFSEJsYjNCc1pXMWhkSFJsY25NdWFXNG9BQVAB?hl=en-IN&gl=IN&ceid=IN:en"><div style="position:relative;width:100%;height:100%"><img src="https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=800&auto=format,compress" srcSet="https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=1&auto=format,compress 320w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=320&dpr=2&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=1&auto=format,compress 480w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=480&dpr=2&auto=format,compress 960w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=1&auto=format,compress 640w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=640&dpr=2&auto=format,compress 1280w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=1&auto=format,compress 768w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=768&dpr=2&auto=format,compress 1536w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=1&auto=format,compress 1024w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1024&dpr=2&auto=format,compress 2048w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=1&auto=format,compress 1366w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1366&dpr=2&auto=format,compress 2732w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=1&auto=format,compress 1600w, https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png?w=1600&dpr=2&auto=format,compress 3200w" sizes="100vw" alt="Google News" class="w-full h-full object-contain" loading="lazy" fetchPriority="auto" decoding="async"/></div></a></div><div class="grid grid-cols-2 md:grid-cols-3 lg:grid-cols-6 gap-8 mb-8"><div><h3 class="text-white font-semibold text-base mb-4">Company</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/about-us">About</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/advertise-with-us">Advertise with us</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/become-sponsor">Become sponsor</a></li></ul></div><div><h3 class="text-white font-semibold text-base mb-4">Strategy</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/strategy/economy-policy">Economy Policy</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70
113 transition-colors" href="/category/strategy/business">Business</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/strategy/strategic-hr">Strategic HR</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/strategy/funding-investment">Funding Investment</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/strategy/sustainability-and-esg">Sustainability & ESG</a></li></ul></div><div><h3 class="text-white font-semibold text-base mb-4">Talent Acquisition</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/talent-acquisition/appointments">Appointments</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/talent-acquisition/employee-value-proposition">Employee Value Proposition</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/talent-acquisition/recruiting-and-onboarding">Recruiting & Onboarding</a></li></ul></div><div><h3 class="text-white font-semibold text-base mb-4">Rewards and Performance</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/rewards-and-performance/compensation-benefits">Compensation & Benefits</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/rewards-and-performance/wellbeing">Wellbeing</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/rewards-and-performance/performance-management">Performance Management</a></li></ul></div><div><h3 class="text-white font-semibold text-base mb-4">Culture</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/culture/employee-engagement">Employee Engagement</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/culture/employee-relations">Employee Relations</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/culture/organisational-culture">Organisational Culture</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/culture/diversity-equity-inclusion">Diversity Equity Inclusion</a></li></ul></div><div><h3 class="text-white font-semibold text-base mb-4">Technology</h3><ul class="space-y-2 "><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/technology-outsourcing/ai-and-emerging-tech">Ai & Emerging Tech</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/technology-outsourcing/hr-technology">HR Technology</a></li><li><a class="text-gray-300 text-sm whitespace-nowrap hover:text-white text-opacity-70 transition-colors" href="/category/technology-outsourcing/talent-analytics">Talent Analytics</a></li></ul></div></div><div class="border-t border-gray-800 pt-10"><div class="flex lg:flex-row flex-col justify-between gap-8 pb-5"><div><h3 class="text-base font-semibold mb-4">Our Products</h3><div class="flex flex-wrap gap-8"><a target="_blank" class="block" href="https://shrparesearch.peoplemattersglobal.com/"><div class="aspect-square rounded-full w-[91px] bg-gray-800 overflow-hidden"><img src="https://asset.peoplematters.in/images/3a599cd2-184e-4cff-b185-fd32dd26cbbc.webp?w=91&h=91&dpr=1&auto=format,compress" srcSet="https://asset.peoplematters.in/images/3a599cd2-184e-4cff-b185-fd32dd26cbbc.webp?w=91&h=91&dpr=1&auto=format,compress 1x, https://asset.peoplematters.in/images/3a599cd2-184e-4cff-b185-fd32dd26cbbc.webp?w=91&h=91&dpr=2&auto=format,compress 2x" sizes="100vw" width="91" height="91" alt="product 1" class="w-full h-full object-cover hover:opacity-75 transition-opacity" loading="lazy" fetchPriority="auto" decoding="async"/></div></a><a target="_blank" class="block" href="https://www.youtube.com/playlist?list=PLj-piXayi-sz3-upVRsvJpdWyP8emUyrA"><div class="aspect-square rounded-full w-[91px] bg-gray-800 overflow-hidden">
113<img src="https://asset.peoplematters.in/images/e7fffafd-5a6d-4b63-8a1a-c58f3881a67e.webp?w=91&h=91&dpr=1&auto=format,compress" srcSet="https://asset.peoplematters.in/images/e7fffafd-5a6d-4b63-8a1a-c58f3881a67e.webp?w=91&h=91&dpr=1&auto=format,compress 1x, https://asset.peoplematters.in/images/e7fffafd-5a6d-4b63-8a1a-c58f3881a67e.webp?w=91&h=91&dpr=2&auto=format,compress 2x" sizes="100vw" width="91" height="91" alt="product 3" class="w-full h-full object-cover hover:opacity-75 transition-opacity" loading="lazy" fetchPriority="auto" decoding="async"/></div></a></div></div></div><div class="flex flex-col-reverse md:flex-row justify-between lg:items-center mt-8"><div class="lg:w-1/2"><p class="text-[10px] md:text-xs text-white/60">Copyright 2026 People Matters Pte. Ltd. All rights reserved.</p></div><div class="grid w-full grid-cols-3 gap-3 lg:flex md:space-x-6 lg:w-1/2 lg:flex-row justify-between mb-4 md:mb-0"><a class="text-[10px] md:text-xs text-white/60 hover:text-white transition-colors" href="/contact-us">Get in touch</a><a class="text-[10px] md:text-xs text-white/60 hover:text-white transition-colors" href="/write-for-us">Write For Us</a><a class="text-[10px] md:text-xs text-white/60 hover:text-white transition-colors" href="/blog">Blog</a><a class="text-[10px] md:text-xs text-white/60 hover:text-white transition-colors" href="/terms-and-conditions"> Terms of Use</a><a class="text-[10px] md:text-xs text-white/60 hover:text-white transition-colors" href="/privacy-and-policy">Privacy Policy</a></div></div></div></footer></div></div><div class="fixed right-4 flex flex-col gap-2 items-end pointer-events-none" style="top:16px;isolation:isolate"></div>
113<script src="/_next/static/chunks/webpack-62f686cb3746c971.js" async=""></script>
113<script>(self.__next_f=self.__next_f||[]).push([0])</script>
113<script>self.__next_f.push([1,"1:\"$Sreact.fragment\"\n3:I[15244,[],\"\"]\n4:I[43866,[],\"\"]\n6:I[86213,[],\"OutletBoundary\"]\n8:I[86213,[],\"MetadataBoundary\"]\na:I[86213,[],\"ViewportBoundary\"]\nc:I[34835,[],\"\"]\n:HL[\"/_next/static/media/e4af272ccee01ff0-s.p.woff2\",\"font\",{\"crossOrigin\":\"\",\"type\":\"font/woff2\"}]\n:HL[\"/_next/static/css/1ac0dd48d0634a14.css\",\"style\"]\n:HL[\"/_next/static/css/15a460f12b20e8b4.css\",\"style\"]\n:HL[\"/_next/static/css/45d4f6442d75f756.css\",\"style\"]\n:HL[\"/_next/static/css/c37340727ca4fe15.css\",\"style\"]\n:HL[\"/_next/static/css/f147bd6e2081ce46.css\",\"style\"]\n"])</script>
113<script>self.__next_f.push([1,"0:{\"P\":null,\"b\":\"YJOwgW5DzfcIYRHVLTo9g\",\"p\":\"\",\"c\":[\"\",\"article\",\"leadership\",\"from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"],\"i\":false,\"f\":[[[\"\",{\"children\":[[\"post_type\",\"article\",\"d\"],{\"children\":[[\"category\",\"leadership\",\"d\"],{\"children\":[[\"slug\",\"from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"d\"],{\"children\":[\"__PAGE__\",{}]}]}]}]},\"$undefined\",\"$undefined\",true],[\"\",[\"$\",\"$1\",\"c\",{\"children\":[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/1ac0dd48d0634a14.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/15a460f12b20e8b4.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/45d4f6442d75f756.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"3\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/c37340727ca4fe15.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"4\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f147bd6e2081ce46.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]],\"$L2\"]}],{\"children\":[[\"post_type\",\"article\",\"d\"],[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L3\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$0:f:0:1:2:children:0\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L4\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"category\",\"leadership\",\"d\"],[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L3\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$0:f:0:1:2:children:0\",\"children\",\"$0:f:0:1:2:children:2:children:0\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L4\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"slug\",\"from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"d\"],[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L3\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$0:f:0:1:2:children:0\",\"children\",\"$0:f:0:1:2:children:2:children:0\",\"children\",\"$0:f:0:1:2:children:2:children:2:children:0\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L4\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[\"__PAGE__\",[\"$\",\"$1\",\"c\",{\"children\":[\"$L5\",null,[\"$\",\"$L6\",null,{\"children\":\"$L7\"}]]}],{},null,false]},null,false]},null,false]},null,false]},null,false],[\"$\",\"$1\",\"h\",{\"children\":[null,[\"$\",\"$1\",\"T1vB3wqmZ2ReVr6H_SWRE\",{\"children\":[[\"$\",\"$L8\",null,{\"children\":\"$L9\"}],[\"$\",\"$La\",null,{\"children\":\"$Lb\"}],[\"$\",\"meta\",null,{\"name\":\"next-size-adjust\",\"content\":\"\"}]]}]]}],false]],\"m\":\"$undefined\",\"G\":[\"$c\",\"$undefined\"],\"s\":false,\"S\":false}\n"])</script>
113<script>self.__next_f.push([1,"b:[[\"$\",\"meta\",\"0\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}]]\n"])</script>
113<script>self.__next_f.push([1,"e:I[93339,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"AuthProvider\"]\nf:I[13308,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"StickyHeaderProvider\"]\n10:I[71922,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"SnackbarProvider\"]\n11:I[67247,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"LayoutProvider\"]\n12:I[24430,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"stat"])</script>
113<script>self.__next_f.push([1,"ic/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"default\"]\n13:I[31178,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"default\"]\n14:I[16310,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"8039\",\"static/chunks/app/error-33922dde6192c1c0.js\"],\"default\"]\n15:I[48173,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"2030\",\"static/chunks/2030-92251830611ee726.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"6160\",\"static/chunks/6160-f89b11e90b93b0c8.js\",\"5061\",\"static/chunks/5061-f3eea2ca256a7691.js\",\"7930\",\"static/chunks/app/%5Bpost_type%5D/page-a2c4030af173c6ea.js\"],\"\"]\n16:I[57750,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"default\"]\n17:I[42829,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d451"])</script>
113<script>self.__next_f.push([1,"0fbeaadb98c.js\",\"8910\",\"static/chunks/8910-2fe2567312b933a7.js\",\"5613\",\"static/chunks/5613-c7a345ebdaad9178.js\",\"3736\",\"static/chunks/3736-3c3573ca3ea20f43.js\",\"8298\",\"static/chunks/8298-f900d2bfadeaede8.js\",\"7177\",\"static/chunks/app/layout-0e21a382926c6de2.js\"],\"default\"]\nd:T1005,"])</script>
113<script>self.__next_f.push([1,"{\"@context\":\"https://schema.org\",\"@type\":\"SiteNavigationElement\",\"name\":\"Main Navigation\",\"url\":\"https://www.peoplematters.in\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Strategy\",\"url\":\"https://www.peoplematters.in/category/strategy\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Economy Policy\",\"url\":\"https://www.peoplematters.in/category/strategy/economy-policy/\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Business\",\"url\":\"https://www.peoplematters.in/category/strategy/business\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Strategic HR\",\"url\":\"https://www.peoplematters.in/category/strategy/strategic-hr\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Funding Investment\",\"url\":\"https://www.peoplematters.in/category/strategy/funding-investment/\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Sustainability \u0026 ESG\",\"url\":\"https://www.peoplematters.in/category/strategy/sustainability-and-esg\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"Talent Acquisition\",\"url\":\"https://www.peoplematters.in/category/talent-acquisition\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Appointments\",\"url\":\"https://www.peoplematters.in/category/talent-acquisition/appointments\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Employee Value Proposition\",\"url\":\"https://www.peoplematters.in/category/talent-acquisition/employee-value-proposition\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Recruiting \u0026 Onboarding\",\"url\":\"https://www.peoplematters.in/category/talent-acquisition/recruiting-and-onboarding\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"Rewards \u0026 Performance\",\"url\":\"https://www.peoplematters.in/category/rewards-and-performance\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Compensation Benefits\",\"url\":\"https://www.peoplematters.in/category/rewards-and-performance/compensation-benefits\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Wellbeing\",\"url\":\"https://www.peoplematters.in/category/rewards-and-performance/wellbeing\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Performance Management\",\"url\":\"https://www.peoplematters.in/category/rewards-and-performance/performance-management\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"Culture\",\"url\":\"https://www.peoplematters.in/category/culture\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Employee Engagement\",\"url\":\"https://www.peoplematters.in/category/culture/employee-engagement\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Employee Relations\",\"url\":\"https://www.peoplematters.in/category/culture/employee-relations\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Organisational Culture\",\"url\":\"https://www.peoplematters.in/category/culture/organisational-culture\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Diversity Equity Inclusion\",\"url\":\"https://www.peoplematters.in/category/culture/diversity-equity-inclusion\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"Technology\",\"url\":\"https://www.peoplematters.in/category/technology\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"AI \u0026 Emerging Tech\",\"url\":\"https://www.peoplematters.in/category/technology/ai-and-emerging-tech\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"HR Technology\",\"url\":\"https://www.peoplematters.in/category/technology/hr-technology\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Talent Analytics\",\"url\":\"https://www.peoplematters.in/category/technology/talent-analytics\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"L\u0026D\",\"url\":\"https://www.peoplematters.in/category/learning-and-development\",\"hasPart\":[{\"@type\":\"SiteNavigationElement\",\"name\":\"Leadership\",\"url\":\"https://www.peoplematters.in/category/learning-and-development/leadership\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Employee Skilling\",\"url\":\"https://www.peoplematters.in/category/learning-and-development/employee-skilling\"}]},{\"@type\":\"SiteNavigationElement\",\"name\":\"Events\",\"url\":\"https://www.peoplematters.in/events\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Podcast\",\"url\":\"https://www.peoplematters.in/podcast\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Research\",\"url\":\"https://www.peoplematters.in/research\"},{\"@type\":\"SiteNavigationElement\",\"name\":\"Videos\",\"url\":\"https://www.peoplematters.in/videos\"}]}"])</script>
113<script>self.__next_f.push([1,"2:[\"$\",\"html\",null,{\"lang\":\"en\",\"children\":[[\"$\",\"head\",null,{\"children\":[[\"$\",\"meta\",null,{\"charSet\":\"UTF-8\"}],[\"$\",\"meta\",null,{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1.0, maximum-scale=2.0, user-scalable=yes, viewport-fit=cover\"}],[\"$\",\"meta\",null,{\"httpEquiv\":\"X-UA-Compatible\",\"content\":\"IE=edge,chrome=1\"}],[\"$\",\"meta\",null,{\"name\":\"theme-color\",\"content\":\"#FF5A00\"}],[\"$\",\"meta\",null,{\"name\":\"format-detection\",\"content\":\"telephone=no\"}],[\"$\",\"meta\",null,{\"name\":\"google-site-verification\",\"content\":\"0cW3FyAPQjbKytNlIXmi-_YMXAH8o6uiLkWmjz5B0Ww\"}],[\"$\",\"meta\",null,{\"name\":\"linkedin:owner\",\"content\":\"mid:13425710\"}],[\"$\",\"link\",null,{\"href\":\"https://plus.google.com/111891526232191870519\",\"rel\":\"publisher\"}],[\"$\",\"link\",null,{\"href\":\"https://www.peoplematters.in/\",\"title\":\"People Matters\",\"rel\":\"index\"}],[\"$\",\"link\",null,{\"href\":\"/feed.atom\",\"title\":\"People Matters Daily Posts Atom Feed\",\"rel\":\"alternate\",\"type\":\"application/atom+xml\"}],[\"$\",\"link\",null,{\"href\":\"/feed.rss\",\"title\":\"People Matters Daily Posts RSS Feed\",\"rel\":\"alternate\",\"type\":\"application/rss+xml\"}],[\"$\",\"link\",null,{\"rel\":\"icon\",\"href\":\"/assets/ico/favicon.ico\"}],[\"$\",\"link\",null,{\"rel\":\"apple-touch-icon\",\"href\":\"/assets/ico/favicon-180x180.png\"}],[\"$\",\"script\",null,{\"id\":\"website-schema\",\"type\":\"application/ld+json\",\"dangerouslySetInnerHTML\":{\"__html\":\"{\\\"@context\\\":\\\"https://schema.org\\\",\\\"@type\\\":\\\"WebSite\\\",\\\"url\\\":\\\"https://www.peoplematters.in\\\",\\\"potentialAction\\\":{\\\"@type\\\":\\\"SearchAction\\\",\\\"target\\\":\\\"https://www.peoplematters.in/search?q={search_term_string}\\\",\\\"query-input\\\":\\\"required name=search_term_string\\\"}}\"}}],[\"$\",\"script\",null,{\"id\":\"organization-schema\",\"type\":\"application/ld+json\",\"dangerouslySetInnerHTML\":{\"__html\":\"{\\\"@context\\\":\\\"https://schema.org\\\",\\\"@type\\\":\\\"Organization\\\",\\\"url\\\":\\\"https://www.peoplematters.in\\\",\\\"name\\\":\\\"People Matters\\\",\\\"sameAs\\\":[\\\"https://www.facebook.com/peoplematters\\\",\\\"https://twitter.com/peoplematters2\\\",\\\"https://plus.google.com/+PeopleMattersOnline/posts\\\",\\\"https://www.linkedin.com/company/people-matters\\\"],\\\"logo\\\":{\\\"@type\\\":\\\"ImageObject\\\",\\\"url\\\":\\\"https://res.cloudinary.com/people-matters/image/upload/h_88,w_188,c_lpad,f_auto,q_auto/Logo-2.0.jpg\\\",\\\"width\\\":188,\\\"height\\\":88}}\"}}],[\"$\",\"script\",null,{\"id\":\"navigation-schema\",\"type\":\"application/ld+json\",\"dangerouslySetInnerHTML\":{\"__html\":\"$d\"}}],[\"$\",\"meta\",null,{\"name\":\"robots\",\"content\":\"all\"}],[\"$\",\"meta\",null,{\"name\":\"robots\",\"content\":\"max-image-preview:large\"}],[\"$\",\"meta\",null,{\"name\":\"allow-search\",\"content\":\"yes\"}],[\"$\",\"meta\",null,{\"name\":\"audience\",\"content\":\"all\"}],[\"$\",\"meta\",null,{\"name\":\"distribution\",\"content\":\"global\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/e2a33577-564a-44a9-af11-78fd4e9bd88d.webp\",\"rel\":\"icon\",\"type\":\"image/webp\",\"sizes\":\"32x32\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/f91f1a60-d641-44cb-8c00-08fe352d89b1.webp\",\"rel\":\"icon\",\"type\":\"image/webp\",\"sizes\":\"192x192\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/64d10f95-4f56-4733-8059-2d9a4ff7f5dc.webp\",\"rel\":\"icon\",\"type\":\"image/webp\",\"sizes\":\"96x96\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/ecde15c6-47fa-4d12-a434-40f394f16c19.png\",\"rel\":\"icon\",\"type\":\"image/png\",\"sizes\":\"16x16\"}],[\"$\",\"meta\",null,{\"name\":\"msapplication-TileColor\",\"content\":\"#ff8600\"}],[\"$\",\"meta\",null,{\"name\":\"msapplication-TileImage\",\"content\":\"https://asset.peoplematters.in/images/ed735d9c-c19e-4616-b931-aa75c9169076.webp\"}],[\"$\",\"meta\",null,{\"name\":\"msapplication-tap-highlight\",\"content\":\"no\"}],[\"$\",\"meta\",null,{\"property\":\"fb:pages\",\"content\":\"peoplematters\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/c9270a95-84c3-4b2b-a766-8eddec1f19b3.webp\",\"rel\":\"apple-touch-icon\",\"sizes\":\"57x57\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/b03c7a04-8371-4f77-ba87-ca6f052be62c.webp\",\"rel\":\"apple-touch-icon\",\"sizes\":\"72x72\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/0b56d373-07e2-49ce-8a2e-62726e18351c.webp\",\"rel\":\"apple-touch-icon\",\"sizes\":\"114x114\"}],[\"$\",\"link\",null,{\"href\":\"https://asset.peoplematters.in/images/a5e8d180-62d1-4f04-bc62-0596f19023d6.webp\",\"rel\":\"apple-touch-icon\",\"sizes\":\"144x144\"}],[\"$\",\"meta\",null,{\"name\":\"apple-mobile-web-app-title\",\"content\":\"People Matters\"}],[\"$\",\"meta\",null,{\"name\":\"mobile-web-app-capable\",\"content\":\"yes\"}],[\"$\",\"meta\",null,{\"name\":\"apple-mobile-web-app-status-bar-style\",\"content\":\"black-translucent\"}],[\"$\",\"link\",null,{\"rel\":\"manifest\",\"href\":\"/manifest.json\"}],[\"$\",\"link\",null,{\"rel\":\"search\",\"href\":\"/opensearch.xml\",\"type\":\"application/opensearchdescription+xml\",\"title\":\"Search People Matters\"}]]}],[\"$\",\"body\",null,{\"className\":\"__className_273ed0 __variable_273ed0 __variable_f367f3 __variable_d4607d antialiased\",\"children\":[\"$\",\"$Le\",null,{\"children\":[\"$\",\"$Lf\",null,{\"children\":[\"$\",\"$L10\",null,{\"children\":[[\"$\",\"$L11\",null,{\"children\":[[\"$\",\"$L12\",null,{}],[\"$\",\"$L13\",null,{\"initialMenus\":{\"FooterCol3\":[{\"label\":\"Talent Acquisition\",\"href\":\"/category/talent-acquisition\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Appointments\",\"href\":\"/category/talent-acquisition/appointments\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Employee Value Proposition\",\"href\":\"/category/talent-acquisition/employee-value-proposition\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Recruiting \u0026 Onboarding\",\"href\":\"/category/talent-acquisition/recruiting-and-onboarding\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"OurEvents\":[{\"label\":\"Event3\",\"href\":\"#\",\"icon\":\"https://asset.peoplematters.in/images/be995f44-a740-4608-8658-71bb383e634c.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Event2\",\"href\":\"#\",\"icon\":\"https://asset.peoplematters.in/images/be995f44-a740-4608-8658-71bb383e634c.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Event1\",\"href\":\"#\",\"icon\":\"https://asset.peoplematters.in/images/be995f44-a740-4608-8658-71bb383e634c.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Event4\",\"href\":\"#\",\"icon\":\"https://asset.peoplematters.in/images/be995f44-a740-4608-8658-71bb383e634c.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Event5\",\"href\":\"#\",\"icon\":\"https://asset.peoplematters.in/images/be995f44-a740-4608-8658-71bb383e634c.png\",\"fk_parent_id\":null,\"children\":[]}],\"headertest\":[{\"label\":\"home\",\"href\":\"/\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"strategy\",\"href\":\"/category/strategy\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"strategic-hr\",\"href\":\"/category/recruitment/talent-acquisition\",\"icon\":\"\",\"fk_parent_id\":196,\"children\":[]},{\"label\":\"employee-branding\",\"href\":\"employee-branding\",\"icon\":\"\",\"fk_parent_id\":196,\"children\":[]},{\"label\":\"dei-strategy\",\"href\":\"dei-strategy\",\"icon\":\"\",\"fk_parent_id\":196,\"children\":[]}]}],\"FooterCol6\":[{\"label\":\"Technology\",\"href\":\"/category/technology-outsourcing\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Ai \u0026 Emerging Tech\",\"href\":\"/category/technology-outsourcing/ai-and-emerging-tech\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"HR Technology\",\"href\":\"/category/technology-outsourcing/hr-technology\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Talent Analytics\",\"href\":\"/category/technology-outsourcing/talent-analytics\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"BottomMenu\":[{\"label\":\"Get in touch\",\"href\":\"/contact-us\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Write For Us\",\"href\":\"/write-for-us\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}
113,{\"label\":\"Blog\",\"href\":\"/blog\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\" Terms of Use\",\"href\":\"/terms-and-conditions\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Privacy Policy\",\"href\":\"/privacy-and-policy\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"FooterCol5\":[{\"label\":\"Culture\",\"href\":\"/category/culture\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Employee Engagement\",\"href\":\"/category/culture/employee-engagement/\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Employee Relations\",\"href\":\"/category/culture/employee-relations\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Organisational Culture\",\"href\":\"/category/culture/organisational-culture/\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Diversity Equity Inclusion\",\"href\":\"/category/culture/diversity-equity-inclusion\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"HeaderLeft\":[{\"label\":\"Strategy\",\"href\":\"/category/strategy\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"Economy Policy\",\"href\":\"/category/strategy/economy-policy/\",\"icon\":\"\",\"fk_parent_id\":2,\"children\":[]},{\"label\":\"Business\",\"href\":\"/category/strategy/business\",\"icon\":\"\",\"fk_parent_id\":2,\"children\":[]},{\"label\":\"Strategic HR\",\"href\":\"/category/strategy/strategic-hr\",\"icon\":\"\",\"fk_parent_id\":2,\"children\":[]},{\"label\":\"Funding Investment\",\"href\":\"/category/strategy/funding-investment/\",\"icon\":\"\",\"fk_parent_id\":2,\"children\":[]},{\"label\":\"Sustainability \u0026 ESG\",\"href\":\"/category/strategy/sustainability-and-esg\",\"icon\":\"\",\"fk_parent_id\":2,\"children\":[]}]},{\"label\":\"Talent Acquisition\",\"href\":\"/category/talent-acquisition\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"Appointments\",\"href\":\"/category/talent-acquisition/appointments\",\"icon\":\"\",\"fk_parent_id\":200,\"children\":[]},{\"label\":\"Employee Value Proposition\",\"href\":\"/category/talent-acquisition/employee-value-proposition\",\"icon\":\"\",\"fk_parent_id\":200,\"children\":[]},{\"label\":\"Recruiting \u0026 Onboarding\",\"href\":\"/category/talent-acquisition/recruiting-and-onboarding\",\"icon\":\"\",\"fk_parent_id\":200,\"children\":[]}]},{\"label\":\"Rewards \u0026 Performance\",\"href\":\"/category/rewards-and-performance\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"Compensation Benefits\",\"href\":\"/category/rewards-and-performance/compensation-benefits\",\"icon\":\"\",\"fk_parent_id\":4,\"children\":[]},{\"label\":\"Wellbeing\",\"href\":\"/category/rewards-and-performance/wellbeing\",\"icon\":\"\",\"fk_parent_id\":4,\"children\":[]},{\"label\":\"Performance Management\",\"href\":\"/category/rewards-and-performance/performance-management\",\"icon\":\"\",\"fk_parent_id\":4,\"children\":[]}]},{\"label\":\"Culture\",\"href\":\"/category/culture\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"Employee Engagement\",\"href\":\"/category/culture/employee-engagement\",\"icon\":\"\",\"fk_parent_id\":5,\"children\":[]},{\"label\":\"Employee Relations\",\"href\":\"/category/culture/employee-relations\",\"icon\":\"\",\"fk_parent_id\":5,\"children\":[]},{\"label\":\"Organisational Culture\",\"href\":\"/category/culture/organisational-culture\",\"icon\":\"\",\"fk_parent_id\":5,\"children\":[]},{\"label\":\"Diversity Equity Inclusion\",\"href\":\"/category/culture/diversity-equity-inclusion\",\"icon\":\"\",\"fk_parent_id\":5,\"children\":[]}]},{\"label\":\"Technology\",\"href\":\"/category/technology\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"AI \u0026 Emerging Tech\",\"href\":\"/category/technology/ai-and-emerging-tech\",\"icon\":\"\",\"fk_parent_id\":115,\"children\":[]},{\"label\":\"HR Technology\",\"href\":\"/category/technology/hr-technology\",\"icon\":\"\",\"fk_parent_id\":115,\"children\":[]},{\"label\":\"Talent Analytics\",\"href\":\"/category/technology/talent-analytics\",\"icon\":\"\",\"fk_parent_id\":115,\"children\":[]}]},{\"label\":\"L\u0026D\",\"href\":\"/category/learning-and-development\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[{\"label\":\"Leadership\",\"href\":\"/category/learning-and-development/leadership\",\"icon\":\"\",\"fk_parent_id\":206,\"children\":[]},{\"label\":\"Employee Skilling\",\"href\":\"/category/learning-and-development/employee-skilling\",\"
113icon\":\"\",\"fk_parent_id\":206,\"children\":[]}]}],\"FooterCol4\":[{\"label\":\"Rewards and Performance\",\"href\":\"/category/total-rewards\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Compensation \u0026 Benefits\",\"href\":\"/category/rewards-and-performance/compensation-benefits\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Wellbeing\",\"href\":\"/category/rewards-and-performance/wellbeing\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Performance Management\",\"href\":\"/category/rewards-and-performance/performance-management\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"SocialMenu\":[{\"label\":\"Facebook\",\"href\":\"https://www.facebook.com/PeopleMatters\",\"icon\":\"https://asset.peoplematters.in/images/9d675fa0-3bdc-4dab-b639-acc6c687e087.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Instagram\",\"href\":\"https://www.instagram.com/peoplematters/\",\"icon\":\"https://asset.peoplematters.in/images/b93d0ff6-c637-47c6-8301-b9355a664674.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Twitter\",\"href\":\"https://x.com/PeopleMatters2\",\"icon\":\"https://asset.peoplematters.in/images/58cd4be4-e6c6-4b78-811e-65e131e1a61e.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Youtube\",\"href\":\"https://www.youtube.com/channel/UCDH4bXLnQ5_-HasjJsP2Dew\",\"icon\":\"https://asset.peoplematters.in/images/1ca4c424-92d1-4bb7-9a71-53a4d65b3af5.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Whatsapp\",\"href\":\"https://www.whatsapp.com/channel/0029VadjVKf0AgWIpYe2d81k\",\"icon\":\"https://asset.peoplematters.in/images/52ed3661-f3be-43cc-8cac-c3b1b4c67e63.png\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Google News\",\"href\":\"https://news.google.com/publications/CAAqLAgKIiZDQklTRmdnTWFoSUtFSEJsYjNCc1pXMWhkSFJsY25NdWFXNG9BQVAB?hl=en-IN\u0026gl=IN\u0026ceid=IN:en\",\"icon\":\"https://asset.peoplematters.in/images/e572b54c-6c14-4fc7-b3c1-ac846941169d.png\",\"fk_parent_id\":null,\"children\":[]}],\"Testmenu\":[{\"label\":\"VIDEO\",\"href\":\"#\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"HeaderRight\":[{\"label\":\"Events\",\"href\":\"/events\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Podcast\",\"href\":\"/podcast\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Research\",\"href\":\"/research\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Videos\",\"href\":\"/videos\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"FooterCol1\":[{\"label\":\"Company\",\"href\":\"#\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"About\",\"href\":\"/about-us\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Advertise with us\",\"href\":\"/advertise-with-us\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Become sponsor\",\"href\":\"/become-sponsor\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"TestPS27-05-2025\":[{\"label\":\"Research\",\"href\":\"#\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Interview\",\"href\":\"#\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"twangout\",\"href\":\"#\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Test Custom 271\",\"href\":\"Test-Custom-27\",\"icon\":\"2\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Ex week2\",\"href\":\"topic/ex-week2\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"FooterCol2\":[{\"label\":\"Strategy\",\"href\":\"/category/strategy\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Economy Policy\",\"href\":\"/category/strategy/economy-policy\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Business\",\"href\":\"/category/strategy/business\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Strategic HR\",\"href\":\"/category/strategy/strategic-hr\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Funding Investment\",\"href\":\"/category/strategy/funding-investment\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"Sustainability \u0026 ESG\",\"href\":\"/category/strategy/sustainability-and-esg\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"UpperNav\":[{\"label\":\"Login / Signup\",\"href\":\"/auth/login\",\"icon\":\"\",\"fk_parent_id\":null,\"children\":[]}],\"OurProducts\":[{\"label\":\"product 1\",\"href\":\"https://shrparesearch.peoplemattersglobal.com/\",\"icon\":\"https://asset.peoplematters.in/images/3a599cd2-184e-4cff-b185-fd32dd26cbbc.webp\",\"fk_parent_id\":null,\"children\":[]},{\"label\":\"product 3\",\"href\":\"https://www.youtube.com/playlist?list=PLj-piXayi-sz3-upVRsvJpdWyP8emUyrA\",\"icon\":\"https://asset.peoplematters.in/images/e7fffafd-5
113a6d-4b63-8a1a-c58f3881a67e.webp\",\"fk_parent_id\":null,\"children\":[]}]},\"hostname\":\"www.peoplematters.in\",\"children\":[\"$\",\"$L3\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"error\":\"$14\",\"errorStyles\":[],\"errorScripts\":[],\"template\":[\"$\",\"$L4\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[],[\"$\",\"div\",null,{\"className\":\"w-full max-w-7xl py-32 mx-auto grid grid-cols-1 lg:grid-cols-2 gap-4 items-stretch\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex flex-col\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-lg\",\"children\":\"Page not found.\"}],[\"$\",\"h1\",null,{\"className\":\"text-[200px] leading-none\",\"children\":\"404\"}],[\"$\",\"p\",null,{\"className\":\"mt-6 w-[85%] text-lg\",\"children\":[\"Whoops! Looks like the page you were looking for doesnât exist anymore and now look a little lost. Itâs ok. Itâs good to be lost sometimes. Just breathe. And while you figure out your next move, hereâs something to take your mind off things:\",\" \"]}],[\"$\",\"$L15\",null,{\"href\":\"/\",\"className\":\"text-blue-500 hover:text-blue-700 font-medium\",\"prefetch\":false,\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center transition-all bg-indigo text-background px-6 py-2 text-base rounded-md font-medium w-fit mt-10\",\"children\":\"BACK TO HOMEPAGE\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"\"}]]}]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]}]]}],[\"$\",\"$L16\",null,{\"shouldLoadGtm\":true,\"shouldLoadGa\":true,\"shouldLoadFacebook\":true,\"gtmId\":\"GTM-MVHFS43X\",\"gaId\":\"G-QMBXZPJ04X\",\"shouldLoadOneTap\":true,\"oneSignalAppId\":\"beb54eb5-37c8-4ba9-a680-b320b3469e62\"}],[\"$\",\"$L17\",null,{}]]}]}]}]}]]}]\n"])</script>
113<script>self.__next_f.push([1,"19:I[26661,[\"8173\",\"static/chunks/8173-be9bbfa525926ea2.js\",\"7970\",\"static/chunks/7970-226c8be26cd39235.js\",\"1181\",\"static/chunks/1181-119667eaabfaddcf.js\",\"3344\",\"static/chunks/3344-0d4510fbeaadb98c.js\",\"1247\",\"static/chunks/1247-007bb535ace55b6c.js\",\"2030\",\"static/chunks/2030-92251830611ee726.js\",\"1501\",\"static/chunks/1501-28e2e8a882605a60.js\",\"4088\",\"static/chunks/4088-ad1a73f9501cf9ef.js\",\"384\",\"static/chunks/384-bc4765596586c5ee.js\",\"6160\",\"static/chunks/6160-f89b11e90b93b0c8.js\",\"7081\",\"static/chunks/7081-e4ca88da63008222.js\",\"8620\",\"static/chunks/8620-9876ff8a924c0be8.js\",\"9749\",\"static/chunks/9749-bca48ff3a7e86db0.js\",\"3511\",\"static/chunks/3511-5ba1fb551b9d3b46.js\",\"9625\",\"static/chunks/app/%5Bpost_type%5D/%5Bcategory%5D/%5Bslug%5D/page-df1aa1d20c042bde.js\"],\"default\"]\n18:T2e5b,"])</script>
113<script>self.__next_f.push([1,"{\"@context\":\"https://schema.org\",\"@type\":\"Article\",\"headline\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\",\"description\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\",\"articleBody\":\"In the corporate boardroom, a missed quarterly target triggers an uncomfortable slide deck, a board review, and a promise to recover margins by Q4. On the frontlines of high-altitude warfare, there is no next quarter.âWe donât have the luxury to walk up to a widow and say, âMaâam, next quarter your husband will be back,ââ says Lt Gen KJS Dhillon, PVSM, UYSM, YSM, VSM (Retd). âOur profit and loss is calculated every second. This second, my buddy and I are safe; we are in profit. Next second, because of my mistake, he gets hit; we go into loss.âHaving spent 44 years in uniformâleading troops through extreme high-altitude terrain and intense counter-insurgency operationsâLt Gen Dhillon brings a sobering, radically human perspective to modern leadership. In this Humanscope Podcast\u0026nbsp;conversation with Pushkar Bidwai, CEO of People Matters, the former XV Corps Commander dismantled the corporate world's obsession with titles and metrics, offering instead a masterclass in what it actually means to lead from the front.A legacy written in uniformFor Lt Gen Dhillon, the decision to enter military service was less of a calculated career choice and more of an inevitable calling rooted in family history. His military heritage traces back to his grandfather, who fought in the First World War. Raised among strong, uniform-clad role models while staying with his maternal grandparentsâan elder uncle serving as an army officer and a younger uncle in the BSFâhe absorbed a culture of discipline, service, and sacrifice into his daily life.Growing up in northern India, where military service is deeply embedded across multi-generational family legacies, he attended Kendriya Vidyalaya inside a cantonment, lived in army barracks, and spent his after-school hours playing friendly matches with soldiers. In an era before social media and internet distractions, the armed forces were not merely one career path among manyâthey were the gold standard.\u0026nbsp;Enrolling in the National Defence Academy at sixteen and a half, he completed four years of rigorous academy training followed by forty years of active service, totalling 44 years in uniform.Even his widely recognised moniker, \\\"Tiny,\\\" carries the distinct cultural flavour of military tradition. Standing six-foot-three, he received the paradoxical nickname upon joining the 4th Battalion, the Rajputana Rifles, in 1983âa regiment custom in which officers were intentionally given nicknames opposite their physical appearance or personality traits. Beyond building instant camaraderie, the practice served a critical operational security function.Officer Hamesha Aage: The frontline mandateLt Gen Dhillonâs leadership philosophy was forged early in his career. In January 1984, on a freezing morning at an altitude of 17,000 feet in Sikkim, the newly commissioned subaltern stood quietly behind his men during physical training, copying what he had seen instructors do at the National Defence Academy. The unit's Subedar Major walked over through the falling snow, offered a traditional greeting, and uttered a few words that would define the next four decades of Dhillonâs life: âSab, officer hamesha aage.â (Sir, the officer is always in front).That simple reminder became the bedrock of his career, culminating in his role commanding the XV Corps in Kashmir during pivotal moments like the abrogation of Article 370.Leading from the front, Lt Gen Dhillon explains, it serves both a psychological and a tactical purpose. Psychologically, it builds trust and boosts moraleâtroops know their leader shares their risk. Tactically, it ensures the decision-maker possesses direct, first-hand intelligence rather than relying on delayed, third-party accounts filtering up from the ranks.The Non-Negotiable Mission: Empathy as a strategic toolHolding a non-negotiable mission does not mean relying solely on brute force or rigid authority. True frontline leadership often requires radically creative, empathetic thinking.Nothing illustrates this better than Operation Maa, an initiative Lt Gen Dhillon designed during his tenure in Kashmir.Over 30 years of counter-insurgency operations, he had noticed a recurring detail: letters recovered from fallen local militants were almost overwhelmingly addressed to their mothers. Recognising the deep cultural and emotional resonance of maternal influence in Kashmiri society, he flipped the traditional counter-terrorism playbook on its head.Rather than relying purely on kinetic operations, he publicly appealed to mothers to ask their sons to return home. He avoided the word âsurrenderââwhich carried a heavy social stigmaâand instead promised safety, confidentiality, and rehabilitation.The result? More than 50 young men laid down their arms and returned to their families within a single year.âYou call it empathy,â Lt Gen Dhillon notes. âI call it alternative thinking without losing sight of the mission. My task was to reduce terrorism. I accomplished it by saving lives instead of taking them.âThe Core Tria
113d: Loyalty, honesty, and responsibilityWhen asked how organisations can cultivate genuine leaders rather than mere process managers, Lt Gen Dhillon distills military ethos into three core values: Wafadari (Loyalty), Imandari (Honesty), and Zimedari (Responsibility).Wafadari (Loyalty to purpose, not person): True loyalty is dedicated to the organisation, not the bossâs ego. âIf loyalty means standing up and telling the boss, âSir, you are wrong, this decision will harm the company,â then you must have the courage of conviction,â says Dhillon. âIf you are only loyal to your carry-home CTC, you are not a leader.âImandari (Intellectual honesty): Honesty goes beyond financial integrity. It means being willing to evaluate decisions fairly from the other side, stay transparent with your team, and protect fragile ideas. Dhillon warns leaders against crushing dissent: âAn idea is like an unborn childâfragile. If you dismiss a young employeeâs idea simply because of their age, you may well have just killed a unicorn in the making.âZimedari (Ownership of outcomes): When a team succeeds, a true leader steps back and lets the collective take the credit. When it fails, the leader absorbs the blow aloneâa principle Dhillon compares to team dynamics in sport, where effective coaches take the hard questions after a painful loss.Gut instincts in the age of AIAs technology reshapes modern battlefieldsâfrom autonomous drones to advanced data analyticsâthe debate between algorithmic precision and human judgment has reached a tipping point.Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.Recalling instances where high-tech intelligence suggested a green light for an operation, Dhillon spoke candidly about relying on his \\\"black intuition\\\"âa strong, visceral gut feeling that something was amiss. On multiple occasions, he called off operations despite favourable data, only for subsequent intelligence to prove that proceeding would have resulted in heavy casualties.âIf you depend only on intelligence and technology without the heart, you will fail,â Dhillon remarks. âIf you depend only on the heart and ignore the technology and mission, you are equally ineffective. Leadership is a wholesome game.âThe Corporate Misconception: Why hire military veterans?A central theme of the dialogue was the transition of military veterans into civilian enterprise. Corporate leaders often relegate veterans exclusively to physical security, facilities management, or logistics. Lt Gen Dhillon argues this represents a fundamental misunderstanding of military talent.He shared an anecdote involving a retired Lieutenant Colonel who joined a major e-commerce firm in a backend planning role. When Lt Gen Dhillon publicly tweeted about a service delay regarding an appliance purchase, the retired officer reached out independently, traced the issue, and resolved it within 30 minutesâdespite the task falling entirely outside his department.When asked why he intervened, the veteran simply replied: âI work for this company now. If the companyâs name is being dragged, it is my responsibility to fix it.âThat sense of institutional ownershipâthe belief that the organizationâs reputation is one's personal dutyâis what military training instills from day one.âConsider the selection filter,â Lt Gen Dhillon points out. âAt 16 or 17, a cadet is filtered out of hundreds of thousands through rigorous written, psychological, physical, and medical evaluations. Add 20 years of crisis management, leading teams in extreme conditions, and operational decision-making. That individual isn't just a security assetâthey are a strategic asset.âRedefining wealth and patriotismAs the conversation concluded, Lt Gen Dhillon offered a reassuring perspective for corporate leaders who often feel a quiet tension between financial ambition and national service.Building an enterprise, generating employment, earning foreign reserves, and strengthening the economy, he emphasised, is its own form of nation-building.âMaking money is not a bad thingânever feel guilty about it,â Dhillon stated. âThe soldier in uniform on the border and the corporate executive out of uniform are both contributing to the nation. Be proud of what you do, keep doing it, and do it with complete dedication.âWatch the complete podcast, here.\",\"datePublished\":\"2026-09-24T08:17:19.078Z\",\"dateModified\":\"2026-09-24T08:28:38.343Z\",\"image\":[\"https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg\"],\"author\":[{\"@type\":\"Person\",\"name\":\"People Matters News Bureau\",\"url\":\"https://www.peoplematters.in/author/people-matters-southeast-asia-bureau\"}],\"publisher\":{\"@type\":\"Organization\",\"name\":\"People Matters\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://www.peoplematters.in/assets/images/logo.png\"}},\"inLanguage\":\"en-IN\",\"url\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"},\"video\":[{\"@type\":\"VideoObject\",\"name\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\",\"description\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\",\"uploadDate\"
113:\"2026-09-24T08:17:19.078Z\",\"thumbnailUrl\":[\"https://img.youtube.com/vi/KpoQKkPIbFg/hqdefault.jpg\"],\"contentUrl\":\"https://www.youtube.com/watch?v=KpoQKkPIbFg\",\"embedUrl\":\"https://www.youtube.com/embed/KpoQKkPIbFg\",\"publisher\":{\"@type\":\"Organization\",\"name\":\"People Matters\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://www.peoplematters.in/assets/images/logo.png\"}}}]}"])</script>
113<script>self.__next_f.push([1,"1a:T2a79,"])</script>
113<script>self.__next_f.push([1,"\u003cdiv\u003eIn the corporate boardroom, a missed quarterly target triggers an uncomfortable slide deck, a board review, and a promise to recover margins by Q4. On the frontlines of high-altitude warfare, there is no next quarter.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eâWe donât have the luxury to walk up to a widow and say, âMaâam, next quarter your husband will be back,ââ says \u003cb\u003eLt Gen KJS Dhillon, PVSM, UYSM, YSM, VSM (Retd)\u003c/b\u003e. âOur profit and loss is calculated every second. This second, my buddy and I are safe; we are in profit. Next second, because of my mistake, he gets hit; we go into loss.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eHaving spent 44 years in uniformâleading troops through extreme high-altitude terrain and intense counter-insurgency operationsâLt Gen Dhillon brings a sobering, radically human perspective to modern leadership. In this \u003cb\u003eHumanscope Podcast\u0026nbsp;\u003c/b\u003econversation with \u003cb\u003ePushkar Bidwai, CEO of People Matters,\u003c/b\u003e the former XV Corps Commander dismantled the corporate world's obsession with titles and metrics, offering instead a masterclass in what it actually means to lead from the front.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eA legacy written in uniform\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eFor Lt Gen Dhillon, the decision to enter military service was less of a calculated career choice and more of an inevitable calling rooted in family history. His military heritage traces back to his grandfather, who fought in the First World War. Raised among strong, uniform-clad role models while staying with his maternal grandparentsâan elder uncle serving as an army officer and a younger uncle in the BSFâhe absorbed a culture of discipline, service, and sacrifice into his daily life.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eGrowing up in northern India, where military service is deeply embedded across multi-generational family legacies, he attended Kendriya Vidyalaya inside a cantonment, lived in army barracks, and spent his after-school hours playing friendly matches with soldiers. In an era before social media and internet distractions, the armed forces were not merely one career path among manyâthey were the gold standard.\u0026nbsp;\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eEnrolling in the National Defence Academy at sixteen and a half, he completed four years of rigorous academy training followed by forty years of active service, totalling 44 years in uniform.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eEven his widely recognised moniker, \"Tiny,\" carries the distinct cultural flavour of military tradition. Standing six-foot-three, he received the paradoxical nickname upon joining the 4th Battalion, the Rajputana Rifles, in 1983âa regiment custom in which officers were intentionally given nicknames opposite their physical appearance or personality traits. Beyond building instant camaraderie, the practice served a critical operational security function.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eOfficer Hamesha Aage: The frontline mandate\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eLt Gen Dhillonâs leadership philosophy was forged early in his career. In January 1984, on a freezing morning at an altitude of 17,000 feet in Sikkim, the newly commissioned subaltern stood quietly behind his men during physical training, copying what he had seen instructors do at the National Defence Academy. The unit's Subedar Major walked over through the falling snow, offered a traditional greeting, and uttered a few words that would define the next four decades of Dhillonâs life: âSab, officer hamesha aage.â (Sir, the officer is always in front).\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eThat simple reminder became the bedrock of his career, culminating in his role commanding the XV Corps in Kashmir during pivotal moments like the abrogation of Article 370.\u
113003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eLeading from the front, Lt Gen Dhillon explains, it serves both a psychological and a tactical purpose. Psychologically, it builds trust and boosts moraleâtroops know their leader shares their risk. Tactically, it ensures the decision-maker possesses direct, first-hand intelligence rather than relying on delayed, third-party accounts filtering up from the ranks.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eThe Non-Negotiable Mission: Empathy as a strategic tool\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eHolding a non-negotiable mission does not mean relying solely on brute force or rigid authority. True frontline leadership often requires radically creative, empathetic thinking.\u003c/div\u003e\u003cdiv\u003eNothing illustrates this better than Operation Maa, an initiative Lt Gen Dhillon designed during his tenure in Kashmir.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eOver 30 years of counter-insurgency operations, he had noticed a recurring detail: letters recovered from fallen local militants were almost overwhelmingly addressed to their mothers. Recognising the deep cultural and emotional resonance of maternal influence in Kashmiri society, he flipped the traditional counter-terrorism playbook on its head.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eRather than relying purely on kinetic operations, he publicly appealed to mothers to ask their sons to return home. He avoided the word âsurrenderââwhich carried a heavy social stigmaâand instead promised safety, confidentiality, and rehabilitation.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eThe result? More than 50 young men laid down their arms and returned to their families within a single year.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eâYou call it empathy,â Lt Gen Dhillon notes. âI call it alternative thinking without losing sight of the mission. My task was to reduce terrorism. I accomplished it by saving lives instead of taking them.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eThe Core Triad: Loyalty, honesty, and responsibility\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eWhen asked how organisations can cultivate genuine leaders rather than mere process managers, Lt Gen Dhillon distills military ethos into three core values: Wafadari (Loyalty), Imandari (Honesty), and Zimedari (Responsibility).\u003c/div\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eWafadari (Loyalty to purpose, not person)\u003c/b\u003e: True loyalty is dedicated to the organisation, not the bossâs ego. âIf loyalty means standing up and telling the boss, âSir, you are wrong, this decision will harm the company,â then you must have the courage of conviction,â says Dhillon. âIf you are only loyal to your carry-home CTC, you are not a leader.â\u003c/li\u003e\u003cli\u003e\u003cb\u003eImandari (Intellectual honesty)\u003c/b\u003e: Honesty goes beyond financial integrity. It means being willing to evaluate decisions fairly from the other side, stay transparent with your team, and protect fragile ideas. Dhillon warns leaders against crushing dissent: âAn idea is like an unborn childâfragile. If you dismiss a young employeeâs idea simply because of their age, you may well have just killed a unicorn in the making.â\u003c/li\u003e\u003cli\u003e\u003cb\u003eZimedari (Ownership of outcomes)\u003c/b\u003e: When a team succeeds, a true leader steps back and lets the collective take the credit. When it fails, the leader absorbs the blow aloneâa principle Dhillon compares to team dynamics in sport, where effective coaches take the hard questions after a painful loss.\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eGut instincts in the age of AI\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eAs technology reshapes modern battlefieldsâfrom autonomous drones to advanced data analyticsâthe debate between algorithmic precision and human judgment has reached a tipping point.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eLt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eRecalling instances where high-tech intelligence suggested a green light for an operation, Dhillon spoke candidly about relying on his \"black
113intuition\"âa strong, visceral gut feeling that something was amiss. On multiple occasions, he called off operations despite favourable data, only for subsequent intelligence to prove that proceeding would have resulted in heavy casualties.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eâIf you depend only on intelligence and technology without the heart, you will fail,â Dhillon remarks. âIf you depend only on the heart and ignore the technology and mission, you are equally ineffective. Leadership is a wholesome game.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eThe Corporate Misconception: Why hire military veterans?\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eA central theme of the dialogue was the transition of military veterans into civilian enterprise. Corporate leaders often relegate veterans exclusively to physical security, facilities management, or logistics. Lt Gen Dhillon argues this represents a fundamental misunderstanding of military talent.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eHe shared an anecdote involving a retired Lieutenant Colonel who joined a major e-commerce firm in a backend planning role. When Lt Gen Dhillon publicly tweeted about a service delay regarding an appliance purchase, the retired officer reached out independently, traced the issue, and resolved it within 30 minutesâdespite the task falling entirely outside his department.\u003c/div\u003e\u003cdiv\u003eWhen asked why he intervened, the veteran simply replied: âI work for this company now. If the companyâs name is being dragged, it is my responsibility to fix it.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eThat sense of institutional ownershipâthe belief that the organizationâs reputation is one's personal dutyâis what military training instills from day one.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eâConsider the selection filter,â Lt Gen Dhillon points out. âAt 16 or 17, a cadet is filtered out of hundreds of thousands through rigorous written, psychological, physical, and medical evaluations. Add 20 years of crisis management, leading teams in extreme conditions, and operational decision-making. That individual isn't just a security assetâthey are a strategic asset.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eRedefining wealth and patriotism\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003e\u003cbr\u003e\u003c/b\u003e\u003c/div\u003e\u003cdiv\u003eAs the conversation concluded, Lt Gen Dhillon offered a reassuring perspective for corporate leaders who often feel a quiet tension between financial ambition and national service.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eBuilding an enterprise, generating employment, earning foreign reserves, and strengthening the economy, he emphasised, is its own form of nation-building.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eâMaking money is not a bad thingânever feel guilty about it,â Dhillon stated. âThe soldier in uniform on the border and the corporate executive out of uniform are both contributing to the nation. Be proud of what you do, keep doing it, and do it with complete dedication.â\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cb\u003eWatch the complete podcast, \u003ca href=\"https://www.youtube.com/watch?v=KpoQKkPIbFg\"\u003ehere.\u003c/a\u003e\u003c/b\u003e\u003c/div\u003e"])</script>
113<script>self.__next_f.push([1,"5:[[\"$\",\"script\",null,{\"type\":\"application/ld+json\",\"dangerouslySetInnerHTML\":{\"__html\":\"$18\"}}],[\"$\",\"$L19\",null,{\"host\":\"www.peoplematters.in\",\"params\":{\"post_type\":\"article\",\"category\":\"leadership\",\"slug\":\"from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"},\"data\":{\"showContentWall\":false,\"slug\":\"from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"fullpath\":\"/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"video_duration\":null,\"view_count\":222,\"meta_data\":{\"published_time\":\"2026-09-24T08:17:19.078Z\",\"modified_time\":\"2026-09-24T08:28:38.343Z\",\"section\":\"Learning \u0026 Development\",\"tags\":[\"LeadershipLessons\",\"Human Scope\"],\"seo\":{\"seo_title\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\",\"seo_description\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\",\"og_keyworks\":\"military leadership lessons, corporate leadership, empathy in leadership, instinct vs data, ownership in organisations, Lt Gen KJS Dhillon, military veterans in corporate, leadership values, wafadari imandari zimedari, frontline leadership, officer hamesha aage, lessons from armed forces, Operation Maa Kashmir, gut instinct in business, transition from military to corporate, leadership and responsibility, emotional intelligence in leadership, hiring military veterans, strategic decision making, leading from the front\",\"canonical_url\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"og_title\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\",\"og_description\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\",\"og_image\":\"\",\"url\":\"/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\",\"type\":\"ARTICLE\",\"twitter_title\":\"\",\"twitter_description\":\"\",\"twitter_image\":\"\",\"card\":\"summary_large_image\",\"site\":\"@PeopleMatters2\",\"creator\":\"@PeopleMatters2\",\"title\":\"\",\"description\":\"\",\"image\":\"\",\"content_url\":null,\"embed_url\":null,\"video_durations\":null,\"video_thumbnails\":null}},\"post_id\":52303,\"title\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\",\"description\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\",\"hero_image\":\"https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg\",\"featuredVideo\":null,\"json_content\":[{\"id\":1790237104111,\"type\":\"paragraph\",\"content\":\"$1a\"}],\"topics\":[{\"tag_id\":550,\"name\":\"LeadershipLessons\",\"url\":\"leadershiplessons\"},{\"tag_id\":288,\"name\":\"Human Scope\",\"url\":\"humanscope\"}],\"category\":[{\"category_id\":375,\"name\":\"Leadership\",\"slug\":\"leadership\",\"parent\":{\"category_id\":398,\"name\":\"Learning \u0026 Development\",\"slug\":\"learning-and-development\"}}],\"authors\":[{\"first_name\":\"People Matters News Bureau\",\"last_name\":null,\"name\":\"People Matters News Bureau\",\"url\":\"people-matters-southeast-asia-bureau\",\"bio\":\"\",\"profile_image\":\"https://asset.peoplematters.in/images/59ec9cfb-cf55-4ad0-a20c-b427874759d0.png\",\"social_link\":null}],\"post_type\":{\"post_type_id\":3,\"name\":\"ARTICLE\"},\"brand\":null,\"contentWall\":{\"attachment\":null,\"isPremium\":0},\"ads\":[{\"banner_id\":\"article-right-top-banner\",\"template\":\"ads_section\",\"banner_data\":[{\"banner_id\":92,\"campaign_id\":243,\"target_url\":\"https://bit.ly/4x2FAtG\",\"desktop_banner_image\":\"https://asset.peoplematters.in/images/7a83c8fc-1323-420b-957a-ccab357a5050.jpg\",\"mobile_banner_image\":\"https://asset.peoplematters.in/images/7a83c8fc-1323-420b-957a-ccab357a5050.jpg\"}]},{\"banner_id\":\"interstitial\",\"template\":\"ads_section\",\"banner_data\":[{\"banner_id\":7,\"campaign_id\":245,\"target_url\":\"https://bit.ly/3Tn35ii\",\"desktop_banner_image\":\"https://asset.peoplematters.in/images/b42e2520-d15a-44e8-ac92-13d30d415c9d.jpg\",\"mobile_banner_image\":\"https://asset.peoplematters.in/images/ce9d32a3-6094-49ed-8c2b-3fbeb4ed03ca.jpg\"}]},{\"banner_id\":\"home-long-precontent-strip-banner\",\"template\":\"ads_section\",\"banner_data\":[{\"banner_id\":1,\"campaign_id\":246,\"target_url\":\"https://bit.ly/3SXCN61\",\"desktop_banner_image\":\"https://asset.peoplematters.in/images/2199bb44-338f-4bc1-973c-9ca5e99eea1d.gif\",\"mobile_banner_image\":\"https://asset.peoplematters.in/images/2199bb44-338f-4bc1-973c-9ca5e99eea1d.gif\"}]}],\"video_url\":null,\"video_id\":null,\"enabled_hosts\":[\"www.peoplematters.in\"],\"video_data\":[{\"thumbnail\":\"https://img.youtube.com/vi/KpoQKkPIbFg/hqdefault.jpg\",\"duration\":null,\"embed_url\":\"https://www.youtube.com/embed/KpoQKkPIbFg\",\"content_url\":\"https://www.youtube.com/watch?v=KpoQKkPIbFg\"}]},\"isLoading\":false}]]\n"])</script>
113<script>self.__next_f.push([1,"9:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"1\",{\"children\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\"}],[\"$\",\"meta\",\"2\",{\"name\":\"description\",\"content\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\"}],[\"$\",\"link\",\"3\",{\"rel\":\"author\",\"href\":\"https://www.peoplematters.in/author/people-matters-southeast-asia-bureau\"}],[\"$\",\"meta\",\"4\",{\"name\":\"author\",\"content\":\"People Matters News Bureau\"}],[\"$\",\"meta\",\"5\",{\"name\":\"keywords\",\"content\":\"military leadership lessons, corporate leadership, empathy in leadership, instinct vs data, ownership in organisations, Lt Gen KJS Dhillon, military veterans in corporate, leadership values, wafadari imandari zimedari, frontline leadership, officer hamesha aage, lessons from armed forces, Operation Maa Kashmir, gut instinct in business, transition from military to corporate, leadership and responsibility, emotional intelligence in leadership, hiring military veterans, strategic decision making, leading from the front\"}],[\"$\",\"link\",\"6\",{\"rel\":\"canonical\",\"href\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"}],[\"$\",\"link\",\"7\",{\"rel\":\"alternate\",\"hrefLang\":\"en-IN\",\"href\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"}],[\"$\",\"link\",\"8\",{\"rel\":\"alternate\",\"hrefLang\":\"x-default\",\"href\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:title\",\"content\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:description\",\"content\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\"}],[\"$\",\"meta\",\"11\",{\"property\":\"og:url\",\"content\":\"https://www.peoplematters.in/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"}],[\"$\",\"meta\",\"12\",{\"property\":\"og:site_name\",\"content\":\"People Matters\"}],[\"$\",\"meta\",\"13\",{\"property\":\"og:image\",\"content\":\"https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg\"}],[\"$\",\"meta\",\"14\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"15\",{\"property\":\"og:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"16\",{\"property\":\"og:image:alt\",\"content\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\"}],[\"$\",\"meta\",\"17\",{\"property\":\"og:type\",\"content\":\"article\"}],[\"$\",\"meta\",\"18\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"19\",{\"name\":\"twitter:title\",\"content\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\"}],[\"$\",\"meta\",\"20\",{\"name\":\"twitter:description\",\"content\":\"Lt Gen Dhillon views technology not as a replacement for human decision-making, but merely as an extension of the body. While artificial intelligence acts as a powerful âdecision support system,â processing vast arrays of intelligence, it cannot replace intuition, lived experience, or moral accountability.\\n\"}],[\"$\",\"meta\",\"21\",{\"name\":\"twitter:image\",\"content\":\"https://asset.peoplematters.in/images/c710f600-5786-4d11-8ad4-4a2eee43b0cf.jpg\"}],[\"$\",\"meta\",\"22\",{\"name\":\"twitter:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"23\",{\"name\":\"twitter:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"24\",{\"name\":\"twitter:image:alt\",\"content\":\"From the Battlefield to the Boardroom: The power of empathy, instinct, and ownership\"}],[\"$\",\"link\",\"25\",{\"rel\":\"icon\",\"href\":\"/favicon.ico\",\"type\":\"image/x-icon\",\"sizes\":\"32x32\"}],[\"$\",\"link\",\"26\",{\"rel\":\"amphtml\",\"href\":\"https://www.peoplematters.in/amp/article/leadership/from-the-battlefield-to-the-boardroom-the-power-of-empathy-instinct-and-ownership-52303\"}]]\n"])</script>
113<script>self.__next_f.push([1,"7:null\n"])</script>
113</body></html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.