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https://primetel.com.cy/contact

html primetel.com.cy collected 2026-09-24 17:10:55 UTC 44,266 bytes, 950 lines download raw bytes

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2<html lang="en">
3    <head>
4        <meta charset="utf-8">
5        <meta http-equiv="X-UA-Compatible" content="IE=edge">
6        <meta name="viewport" content="width=device-width, initial-scale=1">
7
8                <!--The Meta--><link rel="canonical" href="https://primetel.com.cy/contact" />
9<meta name="description" content="Online Support was created especially for you!
10Find your preferred way of contact, speak to an agent and get answers to your queries quickly and easy." />
11<meta name="keywords" content="support
12contact
13help" />
14<title>Speak to a PrimeTel Representative</title>
15<meta property="og:title" content="Speak to a PrimeTel Representative" />
16<meta property="og:type" content="website" />
17<meta property="og:url" content="https://primetel.com.cy/contact" />
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21<meta property="og:description" content="Online Support was created especially for you!
22Find your preferred way of contact, speak to an agent and get answers to your queries quickly and easy." />
23<meta name="twitter:card" content="summary">
24<meta name="twitter:site" content="@PrimeTel">
25<meta name="twitter:title" content="Speak to a PrimeTel Representative">
26<meta name="twitter:description" content="Online Support was created especially for you!
27Find your preferred way of contact, speak to an agent and get answers to your queries quickly and easy.">
28<meta name="twitter:image" content="https://primetel.com.cy/portal-img/default/1/retail.jpeg">
29<!--End of Meta-->
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52<meta name="msapplication-TileImage" content="https://primetel.com.cy/primetel/favicons/mstile-144x144.png" />
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56<meta name="msapplication-square310x310logo" content="https://primetel.com.cy/primetel/favicons/mstile-310x310.png" />        <!-- End Favicon -->
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105                               
106        	<header>
107	<div class="top_menu">
108		<div class="container-fluid">
109			<div class="row">
110				<div class="col-12 d-flex justify-content-between align-items-center">
111					<ul>
112						<li class="active">
113							<a href="home" title="Personal">
114								Personal							</a>
115						</li>
116						<li>
117							<a href="https://business.primetel.com.cy" title="Business">
118								Business							</a>
119						</li>
120						<li>
121							<a href=" /wholesale-services " title="Wholesale">
122								Wholesale
123							</a>
124						</li>
125												<li class="choose-lang dropdown-toggle" id="chooseLang" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">	
126															EN
127														<div class="dropdown-menu" aria-labelledby="chooseLang">
128							    	
129
130										                         
131		                        			                        		                        <a class="dropdown-item" href="epikoinonia" title="">GR</a>
132
133		                        							</div>
134						</li>
135					</ul>
136					            			<a class="tech_blog_btn hvr-shrink d-xl-block d-lg-block d-md-none d-sm-none d-none" href="/techblog">Tech Blog</a>
137            						</div>
138			</div>
139		</div>
140	</div>
141	<div class="main_menu">
142		<div class="container-fluid d-xl-block d-lg-block d-md-none d-sm-none d-none">
143			<div class="navbar p-0">
144				<div class="logo_section d-flex w-100 justify-content-between align-items-center">
145					<a href="home" title="primetel homepage">
146						<img class="img-fluid" src="https://primetel.com.cy/primetel/img/primetel_logo.svg" alt="PrimeTel Logo" title="PrimeTel Logo">
147					</a>
148					<div class="call_us">
149							<p>
150								<a href="/help" title="Help & Support"><img class="img-fluid svg" src="https://primetel.com.cy/primetel/img/help.svg" alt="help" title="help"> Help & Support </a></p>
151					</div>
152				</div>
153			</div>
154		</div>
155		<nav class="navbar navbar-expand-lg">
156		    <div class="container-fluid">
157		    	<div class="mobile_header d-xl-none d-lg-none d-md-flex d-sm-flex d-flex">
158			        <button class="navbar-toggler hamburger hamburger--spring" data-toggle="collapse" data-target="#main-nav-mega" aria-controls="main-nav-mega" aria-expanded="false" aria-label="Toggle navigation">
159				    	<span class="hamburger-box">
160				      		<span class="hamburger-inner"></span>
161				    	</span>
162					</button>
163					<a href="home" title="homepage">
164						<img class="img-fluid mobile_logo" src="https://primetel.com.cy/primetel/img/primetel_logo.svg" alt="PrimeTel Logo" title="PrimeTel Logo">
165					</a>
166					<div class="mobile_icons">
167						<ul>
168							<li>
169				               	<a href="javascript:void(0);" title="Search" id="searchBtnSm">
170				               		<img class="svg" src="https://primetel.com.cy/primetel/img/icons/search.svg" alt="" title="">
171				               	</a>
172			               </li>
173			                <li>
174			                					               		<a target="_blank" href="https://selfcare.primetel.com.cy/?Lang=gr" title="Log in">
175				               					               		<img class="svg" src="https://primetel.com.cy/primetel/img/icons/login.svg" alt="" title="">
176				               	</a>
177			               </li>
178						</ul>
179					</div>
180				</div>
181		        <div class="navbar-collapse collapse" id="main-nav-mega">
182		            <ul class="navbar-nav">
183		            		            
184		            	
185		            	<li class="nav-item dropdown  ">
186		            		<a href="#" title="Mobile" class="nav-link dropdown-toggle" data-toggle="dropdown">Mobile</a>
187		            				            	<div class="dropdown-menu w-100 top-auto">
188						        <div class="container-fluid px-xl-3 px-lg-3 px-md-0 px-sm-0 px-0">
189						            <div class="row w-100 mega_menu_list">
190						            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
191						            		<ul>
192												<li class="submenu_tlt">
193																											<span>Mobile Plans</span>
194																									</li>
195												
196																								
197
198																								
199												
200
201																																							<li>
202															<a href="/giga-unlimited" title="GIGA Unlimited">GIGA Unlimited</a>
203														</li>
204																											<li>
205															<a href="/esim" title="eSIM">eSIM</a>
206														</li>
207																											<li>
208															<a href="/international-traveller" title="International Traveller 5G">International Traveller 5G</a>
209														</li>
210																																																																									</ul>
211						            	</div>
212						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
213						            		<ul>
214												<li class="submenu_tlt">
215																											<span>Pay as You Go</span>
216																									</li>
217												
218																								
219
220																								
221												
222
223																																							<li>
224															<a href="/top-up-cards" title="Top-up Options">Top-up Options</a>
225														</li>
226																											<li>
227															<a href="/travel-internet-pack" title="Travel Internet Pack">Travel Internet Pack</a>
228														</li>
229																											<li>
230															<a href="/payg-register-en" title="Activate PAYG SIM&#x2F;Travel Internet">Activate PAYG SIM&#x2F;Travel Internet</a>
231														</li>
232																											<li>
233															<a href="/esim-prosfora-en" title="eSIM Offer">eSIM Offer</a>
234														</li>
235																											<li>
236															<a href="/payasyougo" title="PAYG Offers">PAYG Offers</a>
237														</li>
238																																																																									</ul>
239						            	</div>
240						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
241						            		<ul>
242												<li class="submenu_tlt">
243																											<span>
243Internet for your Laptop or Tablet</span>
244																									</li>
245												
246																								
247
248																								
249												
250
251																																							<li>
252															<a href="/plugandplay-4g-internet" title="PlugnPlay Broadband">PlugnPlay Broadband</a>
253														</li>
254																											<li>
255															<a href="/4g-mobile-broadband" title="4G Mobile Broadband">4G Mobile Broadband</a>
256														</li>
257																																																																									</ul>
258						            	</div>
259						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
260						            		<ul>
261												<li class="submenu_tlt">
262																											<span>Extras</span>
263																									</li>
264												
265																								
266
267																								
268												
269
270																																							<li>
271															<a href="/mobile-security" title="Bitdefender Mobile Security">Bitdefender Mobile Security</a>
272														</li>
273																											<li>
274															<a href="/wifi-calling" title="WiFi Calling">WiFi Calling</a>
275														</li>
276																											<li>
277															<a href="/volte-en" title="VoLTE">VoLTE</a>
278														</li>
279																											<li>
280															<a href="/international-call-saver-mobile" title="International Call Saver">International Call Saver</a>
281														</li>
282																																																																									</ul>
283						            	</div>
284						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
285						            		<ul>
286												<li class="submenu_tlt">
287																											<span>International Roaming</span>
288																									</li>
289												
290																								
291
292																								
293												
294
295																																							<li>
296															<a href="/roaming" title="Roaming">Roaming</a>
297														</li>
298																																																																									</ul>
299						            	</div>
300						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
301						            		<ul>
302												<li class="submenu_tlt">
303																											<span>Apps for iOS & Android</span>
304																									</li>
305												
306																								
307
308																								
309												
310
311																																							<li>
312															<a href="/myprimetel-app" title="MyPrimetel App">MyPrimetel App</a>
313														</li>
314																											<li>
315															<a href="/tv2go-app" title="TV2GO App for Mobile & Tablet">TV2GO App for Mobile & Tablet</a>
316														</li>
317																																																																									</ul>
318						            	</div>
319						            							            							            </div>
320						        </div>
321						    </div>
322					    		            	</li>
323
324		            	
325		            	<li class="nav-item dropdown  ">
326		            		<a href="#" title="Internet" class="nav-link dropdown-toggle" data-toggle="dropdown">Internet</a>
327		            				            	<div class="dropdown-menu w-100 top-auto">
328						        <div class="container-fluid px-xl-3 px-lg-3 px-md-0 px-sm-0 px-0">
329						            <div class="row w-100 mega_menu_list">
330						            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
331						            		<ul>
332												<li class="submenu_tlt">
333																											<span>SuperFast Internet</span>
334																									</li>
335												
336																								
337
338																								
339												
340
341																																							<li>
342															<a href="/home-fiber" title="Home Fiber plans">Home Fiber plans</a>
343														</li>
344																											<li>
345															<a href="/home-fiber-tv-bundle" title="Home Fiber + TV Packages">Home Fiber + TV Packages</a>
346														</li>
347																											<li>
348															<a href="/telephony-services" title="Telephony">Telephony</a>
349														</li>
350																											<li>
351															<a href="/back-to-school" title="Fiber Tablet Offer">Fiber Tablet Offer</a>
352														</li>
353																											<li>
354															<a href="/additional-internet-subscription-plans" title="Internet At the Vacation Home">Internet At the Vacation Home</a>
355														</li>
356																											<li>
357															<a href="/internet-youth-plans" title="Youth plans 18-30">Youth plans 18-30</a>
358														</li>
359																											<li>
360															<a href="/same-day-activation" title="Same Day Activation">Same Day Activation</a>
361														</li>
362																																																															<li>
363														<a target="_blank" href="https://order.primetel.com.cy/fixed/en" title="Check Availability">Check Availability</a>
364													</li>
365																																			</ul>
366						            	</div>
367						            							            							            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
368						            		<ul>
369												<li class="submenu_tlt">
370																											<span>Internet on the go</span>
371																									</li>
372												
373																								
374
375																								
376												
377
378																																							<li>
379															<a href="/plugandplay-4g-internet" title="PlugnPlay Broadband">PlugnPlay Broadband</a>
380														</li>
381																																																																									</ul>
382						            	</div>
383						            							            							            </div>
384						        </div>
385						    </div>
386					    		            	</li>
387
388		            	
389		            	<li class="nav-item dropdown  ">
390		            		<a href="#" title="TV" class="nav-link dropdown-toggle" data-toggle="dropdown">TV</a>
391		            				            	<div class="dropdown-menu w-100 top-auto">
392						        <div class="container-fluid px-xl-3 px-lg-3 px-md-0 px-sm-0 px-0">
393						            <div class="row w-100 mega_menu_list">
394						            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
395						            		<ul>
396												<li class="submenu_tlt">
397																											<span>TV Packages</span>
398																									</li>
399												
400																								
401
402																								
403												
404
405																																							<li>
406															<a href="/primetel-tv-pack-ott-en" title="2 months FREE TV">2 months FREE TV</a>
407														</li>
408																											<li>
409															<a href="/home-fiber-tv-bundle" title="Home Fiber + TV Packages">Home Fiber + TV Packages</a>
410														</li>
411																											<li>
412															<a href="/sports-tv-content-en" title="Sports Content">Sports Content</a>
413														</li>
414																											<li>
415															<a href="/tv-packages" title="Select your TV Package">Select your TV Package</a>
416														</li>
417																											<li>
418															<a href="/plugnplay-tv" title="PlugnPlay TV">PlugnPlay TV</a>
419														</li>
420																																																																									</ul>
421						            	</div>
422						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
423						            		<ul>
424												<li class="submenu_tlt">
425																											<span>TV Guide</span>
426																									</li>
427												
428																								
429
430																								
431												
432
433																																							<li>
434															<a href="/live-games" title="Live Games">Live Games</a>
435														</li>
436																											<li>
437															<a href="/tv-guide-program" title="View the guide">View the guide</a>
438														</li>
439																																																																									</ul>
440						            	</div>
441						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
442						            		<ul>
443												<li class="submenu_tlt">
444																											<span>Extras</span>
445																									</li>
446												
447																								
448
449																								
450												
451
452																																							<li>
453															<a href="/novaondemand-en" title="Nova on Demand">Nova on Demand</a>
454														</li>
455																																																																									</ul>
456						            	</div>
457						            							            							            							            	<div class="col-xl-4 col-lg-4 col-md-12 col-sm-12 col-12">
458						            		<ul>
459												<li class="submenu_tlt">
460																											<span>Apps</span>
461																									</li>
462												
463																								
464
465																								
466												
467
468																																							<li>
469															<a href="/tv2go-app" title="TV2GO App for Mobile & Tablet">TV2GO App for Mobile & Tablet</a>
470														</li>
471																											<li>
472															<a href="/smart-tv-app-en" title="Installation Guide Smart TV APP">Installation Guide Smart TV APP</a>
473														</li>
474																											<li>
475															<a href="/tv-app-en" title="Smart TV App">Smart TV App</a>
476														</li>
477																																																																									</ul>
478						            	</div>
479						            							            							            </div>
480						        </div>
481						    </div>
482					    		            	</li>
483
484		            			            	<li class="nav-item m_menu_blog d-xl-none d-lg-none d-md-block d-sm-block d-block">
485		            				            			<a class="tech_blog_btn nav-link hvr-shrink" href="/techblog">Tech Blog</a>
486		            				            	</li>
487		            			            <ul class="mobile_menu_icons">
488			            	<li>
489			            		<a href="help" title=""><img class="svg phone_icon" src="https://primetel.com.cy/primetel/img/icons/phone.svg" alt="phone" title="phone">Help & Support</a>
490			            	</li>
491			            	<li>
492			            						               		<a target="_blank" href="https://selfcare.primetel.com.cy/?Lang=en" title="Log in">
493				               				            			<img class="svg" src="https://primetel.com.cy/primetel/img/icons/avatar.svg" alt="My Primetel" title="My Primetel">My Primetel
494			            		</a>
495			            	</li>
496			            	<li>
497			            		<a href="locations" title="Find a store"><img class="svg" src="https://primetel.com.cy/primetel/img/icons/shop.svg" alt="Find a store" title="Find a store">Find a store</a>
498			            	</li>
499			            </ul>
500		            </ul>
501		            <ul class="navbar-nav-right ml-auto d-xl-flex d-lg-flex d-md-none d-sm-none d-none">
502		               <li>
503			               	<a href="locations" title="Find a store">
504			               		<img class="svg" src="https://primetel.com.cy/primetel/img/icons/shop.svg" alt="{" title="">
505			               		<span>Find a store</span>
506			               	</a>
507		               </li>
508		               <li>
509			               	<a href="javascript:void(0);" title="Search" id="searchBtn">
510			               		<img class="svg" src="https://primetel.com.cy/primetel/img/icons/search.svg" alt="search" title="search">
511			               		<span>Search</span>
512			               	</a>
513		               </li>
514		                <li>
515		               					               		<a target="_blank" href="https://selfcare.primetel.com.cy/?Lang=en" title="My PrimeTel">
516			               				               			<img class="svg" src="https://primetel.com.cy/primetel/img/icons/avatar.svg" alt="" title="">
517			               			<span>My PrimeTel</span>
518			               	</a>
519		               </li>
520		            </ul>
521		        </div>
522		    </div>
523		</nav>
524	</div>
525</header>
526<div class="affix-help"></div>
527
528 <!-- SearchBox-full-view -->
529<section class="search-full-view">
530	<div class="container-fluid h-100">
531		<div class="offset-xl-1 offset-lg-1 offset-md-0 offset-sm-0 offset-0 col-xl-10 col-lg-10 col-md-12 d-flex flex-column">
532		
533			<div class="wrap_search">
534			    <div class="title w-100"><p>SEARCH</p></div>
535
536			    <form action="search" name="searh-form"   class="search-form">
537			         <input type="hidden" name="lang" value="en" />
538			        <div class="input-group">
539			            <input type="text" class="form-control" name="search_term" placeholder="search for...." autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" id="largeSearchField" />
540			            <button type="submit" class="btn hvr-shrink"><span class="input-group-addon justify-content-center align-self-center"><img src="https://primetel.com.cy/primetel/img/icons/search-white.svg" title="search results icon"></span></button>
541			        </div>
542			    </form>
543
544			    <button class="btn btn-close hvr-shrink" id="search-close">
545			        <img src="https://primetel.com.cy/primetel/img/icons/close-white.svg" alt="close search results icon" title="close search results icon">
546			    </button>
547			   </div>
548		    
549		
550	</div>
551</section>
552<!-- End of - SearchBox-full-view -->
553<section class="contact_form_section">
554	<div class="container-fluid">
555		<div class="row">
556			<div class="col-xl-4 col-lg-4 col-md-4 col-sm-12 col-12">
557				<div class="contact_left">
558					<div class="banner_box  d-xl-block d-lg-block d-md-block d-sm-none d-none">
559						<a href="" title="Contact Us">
560							<img class="img-fluid" src="https://primetel.com.cy/portal-img/contact_banner/1/retail.jpeg" alt="Contact Us" title="Contact Us">
561						</a>
562					</div>
563					<div class="info_box">
564						<p>Working hours:<br><br></p>
565<p><strong>133 – Technical Support</strong></p>
566<p>The service is live daily between 08:00 until 22:00 (public holidays included)</p>
567<p></p>
568<p><strong>133 – Billing issues / General information & Subscribe to Primetel</strong></p>
569<p>Monday – Friday: 08:00 a.m. – 08:00 p.m. Saturday: 08:00 a.m. – 04:00 p.m.</p>
570<p></p>
571<p><strong>+35722102210&nbsp;- Customer Service&nbsp;</strong>from abroad</p>
572					</div>
573					<div class="info_box">
574						<p>Address / Head Office:</p>
575<p>The Maritime Centre</p>
576<p>141 Omonoias Avenue</p>
577<p>3045 Limassol</p>
578					</div>
579				</div>
580			</div>
581			<div class="col-xl-8 col-lg-8 col-md-8 col-sm-12 col-12 pl-xl-5 pl-lg-5 pl-md-4 pl-sm-2 pl-0 pr-0">
582				<div class="contact_right bg-white h-100">
583					<h1 data-aos="fade-right">Online Service</h1>
584					<h2>Online Support was created especially for you! </h2>
585<p>In order to find answers to your queries, choose your preferred method of contact as listed below and a representative will help you instantly to..</p>
586<ul><li>subscribe to Primetel services.</li><li>solve any technical issues.</li><li>find new services.</li><li>get a new smartphone.</li><li>answer any questions.</li></ul>
587					<div id="accordion_contact">
588						<div class="card">
589								<div class="card-header" id="social_contact1" data-toggle="collapse" data-target="#collapse1" aria-expanded="false" aria-controls="collapse1">
590							          	<p><img src="https://primetel.com.cy/primetel/img/icons/messenger.png" alt="messenger" title="messenger">Messenger</p>
591							    </div>
592						    	<div id="collapse1" class="collapse" aria-labelledby="social_contact1" data-parent="#accordion_contact">
593								    <div class="card-body">
594								    												<p><a href="http://m.me/PrimeTel">Click here to speak with one of our representatives over Facebook Messenger</a></p><br>
595											<p>You need to be able to access your Facebook account on the device you are using.</p>
596																		    </div>
597						    	</div>
598							</div>
599							<div class="card">
600								<div class="card-header" id="social_contact3" data-toggle="collapse" data-target="#collapse3" aria-expanded="false" aria-controls="collapse3">
601							          	<p><img src="https://primetel.com.cy/primetel/img/icons/viber.png" alt="Viber" title="Viber">Viber</p>
602							    </div>
603						    	<div id="collapse3" class="collapse" aria-labelledby="social_contact3" data-parent="#accordion_contact">
604								    <div class="card-body">
605																					<p><a href="viber://pa?chatURI=primetelplc">Click here to speak with one of our representatives over Viber</a></p>
606											<br>
607											<p> You need to be able to access your Viber account on the device you are using. </p>
608																		    </div>
609						    	</div>
610							</div>
611							<div class="card">
612								<div class="card-header" id="social_contact2" data-toggle="collapse" data-target="#collapse2" aria-expanded="false" aria-controls="collapse2">
613							          	<p><img src="https://primetel.com.cy/primetel/img/icons/whatsapp.png" alt="whatsapp" title="whatsapp">WhatsApp</p>
614							    </div>
615						    	<div id="collapse2" class="collapse" aria-labelledby="social_contact2" data-parent="#accordion_contact">
616								    <div class="card-body">
617								    												<p>
617<a href="https://api.whatsapp.com/send?phone=35795133133">Click here to speak with one of our representatives over WhatsApp messenger</a></p>
618											<br>
619											<p> You need to be able to access your WhatsApp account on the device you are using.</p>
620											<p> Alternatively save the number 95133133 into your contacts and send us a message on WhatsApp. </p>
621											<p><strong>This service is for messaging only, calls are not supported.</strong></p>
622																		    </div>
623						    	</div>
624							</div>
625							<div class="card">
626								<div class="card-header" id="social_contact4" data-toggle="collapse" data-target="#collapse4" aria-expanded="false" aria-controls="collapse4">
627							          	<p><img src="https://primetel.com.cy/primetel/img/icons/shop_chat.png" alt="Primetel Shops" title="Primetel Shops">
628							          									          			Primetel Shops
629							          									          </p>
630							    </div>
631						    	<div id="collapse4" class="collapse" aria-labelledby="social_contact4" data-parent="#accordion_contact">
632								    <div class="card-body">
633								    												<p><a href="/locations">Click here and find the closest Primetel Shop in your area.</a></p>
634																		    </div>
635						    	</div>
636							</div>
637
638							<div class="card">
639								<div class="card-header" id="social_contact1" data-toggle="collapse" data-target="#collapse1V" aria-expanded="false" aria-controls="collapse1V">
640							          	<p><img class="img-fluid" src="https://primetel.com.cy/primetel/img/icons/zoom.jpg" alt="Virtual Shop" title="Virtual Shop">Virtual Shop</p>
641							    </div>
642						    	<div id="collapse1V" class="collapse" aria-labelledby="social_contact1" data-parent="#accordion_contact">
643								    <div class="card-body">
644								    												<a href="" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/andrie-1/30min'});return false;">Book a virtual appointment with one of our representatives!</a>
645											<p>Click on the link above and book your appointment today, you will need to have ZOOM Meetings installed on your pc/smartphone.</p>
646											<p>After booking your appointment you will receive an email confirmation with a link to use on the day of your appointment so keep that safe.</p>
647																		    </div>
648						    	</div>
649							</div>
650							<div class="card">
651								<div class="card-header" id="social_contact5" data-toggle="collapse" data-target="#collapse5" aria-expanded="false" aria-controls="collapse5">
652							          	<p><img src="https://primetel.com.cy/primetel/img/icons/vip.svg" alt="VIP Service " title="VIP Service ">VIP Service </p>
653							    </div>
654						    	<div id="collapse5" class="collapse" aria-labelledby="social_contact5" data-parent="#accordion_contact">
655								    <div class="card-body">
656																					<p>VIP service from the comfort of your home, send an “empty” SMS message to 8585 and a representative will contact you as soon as possible to help you with any enquiries.</p>
657																		    </div>
658						    	</div>
659							</div>
660							
661							
662							
663							
664							
665
666					</div>
667					<div class="contact_form_wrap">
668						<h3 id="contactForm">Contact Form</h3>
669<p><span style="font-size: 16px;"><span style="font-size: 16px;">Click <a href="https://primetel.com.cy/contact-us">here</a> to get in touch using our Contact Form and we will get back to you within 48 hours.&nbsp;</span></span></p>
670<p></p>
671						
672					</div>
673				</div>
674			</div>
675		</div>
676	</div>
677</section>
678
679                    <footer>
680	<div class="container-fluid">
681		<div class="row">
682			<div class="col-xl-4 col-lg-4 col-md-12 col-12">
683				<div class="logo_footer">
684											<a href="home" title="homepage">
685											<img src="https://primetel.com.cy/primetel/img/footer_logo.svg" alt="PrimeTel Logo" title="PrimeTel Logo">
686					</a>
687				</div>
688				<div class="footer_info">
689									<ul class="social_footer">
690													<li>
691								<a target="_blank" class="hvr-shrink" href="https://www.facebook.com/PrimeTel" title="Facebook"><i class="fab fa-facebook-f"></i></a>
692							</li>
693																		<li>
694							<a target="_blank" class="hvr-shrink" href="//www.linkedin.com/company/primetel" title="Linkedin"><i class="fab fa-linkedin-in"></i></a>
695						</li>
696																		<li>
697							<a target="_blank" class="hvr-shrink" href="https://twitter.com/primetel" title="Twitter"><i class="fab fa-twitter"></i></a>
698						</li>
699																		<li>
700							<a target="_blank" class="hvr-shrink" href="https://www.youtube.com/user/PrimeTel2003" title="Youtube"><i class="fab fa-youtube"></i></a>
701						</li>
702																		<li>
703							<a target="_blank" class="hvr-shrink" href="https://www.instagram.com/primetelcy/" title="Instagram"><i class="fab fa-instagram"></i></a>
704						</li>
705											</ul>
706									<div class="customer_services_num">
707						<span class="big_number">
708							<img class="svg" src="https://primetel.com.cy/primetel/img/icons/telephone.svg" alt="phone" title="phone"> 
709														133
710													</span> 
711						<p>Help & Support</p>
712					</div>
713				</div>
714			</div>
715			<div class="col-xl-2 col-lg-2 col-md-3 col-12">
716								<div class="footer_menu">
717					<p class="mobile_toggle">Primetel</p>
718					<ul>
719						
720												<li>
721							<a href="/press" title="Digital Press Office">Digital Press Office</a>
722						</li>
723						<li>
724							<a href="https://selfcare.primetel.com.cy/?Lang=en&_ga=2.1921969.123226388.1663564303-408710892.1651049285" title="MyPrimetel">MyPrimetel</a>
725						</li>
726																			<li> 
727								<a href="/primetel-careers" title="Careers">Careers</a>
728							</li>
729																			<li>
730								<a href="/techblog" title="Tech Blog">Tech Blog</a>
731							</li>
732													
733						
734					</ul>
735					<div class="myprimetel_app">
736						<p class="pt-3 mobile_toggle">MyPrimetel App</p>
737						<ul>
738							<li>
739								<a href="https://qrco.de/bcCrtQ " target="_blank">
740									<img class="img-fluid" src="https://primetel.com.cy/primetel/img/qr_code.png" alt="MyPrimetel App" title="MyPrimetel App">
741								</a>
742							</li>
743						</ul>
744					</div>
745				</div>
746							</div>
747			<div class="col-xl-2 col-lg-2 col-md-3 col-12">
748								<div class="footer_menu">
749					<p class="mobile_toggle">Useful</p>
750					<ul>
751												<li>
752							<a href="/terms" title="Terms of use of our electronic services ">Terms of use of our electronic service</a>
753						</li>
754																			<li> 
755								<a href="/privacy-policy" title="Privacy Policy">Privacy Policy</a>
756							</li>
757													<li> 
758								<a href="/cookies" title="Cookies">Cookies</a>
759							</li>
760													<li> 
761								<a href="/34-1643641339-nfbokdde3u" title="Call Recording Information">Call Recording Information</a>
762							</li>
763													<li> 
764								<a href="/whistleblower-protection-policy-of-primetel-plc" title="Whistleblower Protection Policy of Primetel PLC">Whistleblower Protection Policy of Primetel PLC</a>
765							</li>
766													<li> 
767								<a href="/online-shop-terms-conditions" title="Online Shop Terms & Conditions">Online Shop Terms & Conditions</a>
768							</li>
769													<li> 
770								<a href="/delivery-information-for-goods" title="Delivery Information for Goods">Delivery Information for Goods</a>
771							</li>
772													<li> 
773								<a href="/return-cancelation-policy" title="Return and Cancellation Policy">Return and Cancellation Policy</a>
774							</li>
775												
776					</ul>
777				</div>
778							</div>
779			<div class="col-xl-1 col-lg-1 col-md-3 col-12">
780			
781				<div class="footer_menu">
782					<p class="mobile_toggle">Support</p>
783					<ul>
784													<li>
785								<a target="_blank" href="https://selfcare.primetel.com.cy/?Lang=en" title="Login">Login</a>
786							</li>
787							<li>
788								<a href="/locations" title="Shops">Shops</a>
789							</li>
790							<li>
791								<a  href="/contact"  title="Contact us">Contact us</a>
792							</li>
793																													</ul>
794				</div>
795			
796			</div>
797			<div class="pl-xl-5 pl-lg-4 pl-md-2 pl-1 col-3-2 col-lg-3 col-md-3 col-12">
798				<div class="newsletter_footer">
799											<p class="newsletter_tlt">Join our mailing list</p>
800						<p>Be the first to know about our most exciting news and offers.</p>
801						<form action="https://emarketing.primetel.com.cy/subscribe" method="POST" accept-charset="utf-8">
802				         
803				         <input type="text" name="name" id="name" placeholder="Name" />
804				         <br/>
805				         
806				         <input type="email" name="email" id="email" placeholder="Email" /><br/>
807				         <div style="display:none;">
808				         	<label for="hp">HP</label><br/>
809				         	<input type="text" name="hp" id="hp"/>
810				         </div>
811				         <input type="hidden" name="list" value="O7e1r47635eYa763yPbHhYmxLw"/>
812				         <input type="hidden" name="subform" value="yes"/>
813				         <input type="submit" name="submit" id="submit"/>
814						</form>
815									</div>
816			</div>
817		</div>
818	</div>
819	<div class="copyright">
820		<div class="container-fluid">
821			<div class="row">
822				<div class="col-xl-4 col-lg-4 col-md-4 col-sm-12 col-12">
823					<span class="copyright_txt">Copyright &copy;2026 PrimeTel PLC</span>
824				</div>
825				<div class="col-xl-4 col-lg-4 col-md-4 col-sm-12 col-12">
826
827				</div>
828				<div class="col-xl-4 col-lg-4 col-md-4 col-sm-12 col-12">
829					<div class="darkpony h-100 d-flex align-items-center justify-content-md-end justify-content-sm-center justify-content-center pt-2 pt-md-0">
830						<p class="mb-0">
831							<a href="https://www.darkpony.com" title="Darkpony | Design & Development" class="hvr-icon-pulse" target="_blank">with <svg class="svg-inline--fa fa-heart fa-w-18 hvr-icon" aria-hidden="true" data-fa-processed="" data-prefix="fa" data-icon="heart" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 576 512"><path fill="currentColor" d="M414.9 24C361.8 24 312 65.7 288 89.3 264 65.7 214.2 24 161.1 24 70.3 24 16 76.9 16 165.5c0 72.6 66.8 133.3 69.2 135.4l187 180.8c8.8 8.5 22.8 8.5 31.6 0l186.7-180.2c2.7-2.7 69.5-63.5 69.5-136C560 76.9 505.7 24 414.9 24z"></path></svg> by Darkpony</a>
832						</p>
833					</div>
834				</div>
835			</div>
836		</div>
837	</div>
838</footer>                <!-- Scripts -->
839
840        
840<script src="https://primetel.com.cy/primetel/js/scripts.js?id=2faa1a1d6c2521e156b4"></script>
840
841
842        
842<script src="https://assets.calendly.com/assets/external/widget.js" type="text/javascript"></script>
vendor: 1 bytes, line 842
842
843<script type="text/javascript">
844$( "input[name='ExistingCustomer']" ).change(function() {
845var selectedOption = $("input:radio[name=ExistingCustomer]:checked").val()
846	if (selectedOption === 'false') {
847		$('.hidden_group').slideDown();
848	}else{
849		$('.hidden_group').hide();
850	}
851});
852
853  $('#ContactSDropdown .dropdown-item').click(function(){
854      $('input#subjectform').val($(this).attr('data-dp-select-subject'));
855      $('#ContactSubgect').text($(this).text());
856  });
857
858    $("#ContactSbt").on("click", function (contactexp) {
859
860   		contactexp.preventDefault();
861		contactexp.stopPropagation();
862		var subjectform = $('input#subjectform').val();
863      if (!$("input[name='terms_contact']:checked").val()) {
864
865         	$('.alert_terms').text('You need to accept the terms and conditions!');
866        }
867        else {
868       	if(subjectform != '') {
869
870	       $('.ContactUsForm .ajax-loading').show();
871	       $('.ContactUsForm .please_wait').show();
872	        $('#ContactSbt').hide();
873	          var contactmoreUrl = 'contact';
874	          $.ajax({ url: contactmoreUrl, type: "post",
875	              data: $(".ContactUsForm").serialize(),
876	              success: function(data) {
877	                  $('.ContactUsForm .c-validation').slideUp(200);
878	                  $('.alert_terms').text(' ');
879	                  $('.alert_subject').text(' ');
880
881	                  if (Number(data.status) === 0) {
882
883	                      $.each(data.errors, function (key, row) {
884	                      	$('.form_options_wrap').find('.c-validation.'+key).html(row).slideDown(200);
885	                        $('.form-group').find('input[name="'+key+'"]').val('');
886	                        $('.form-group').find('input[name="'+key+'"], textarea[name="'+key+'"]').addClass('verror');
887	                        $('.form-group').find('input[name="'+key+'"]').attr('placeholder', row);
888	                        $('.form-group').find('textarea[name="'+key+'"]').attr('placeholder', row);
889
890	                      });
891
892	                  } else {
893	                      $('.contactUsReponse').html(data.message);
894	                      $('.ContactUsForm').find('input[type=text], input[type=email], textarea').val('');
895	                      $(".ContactUsForm").slideUp(200);
896	                  }
897
898	                    $('.ContactUsForm .ajax-loading').hide();
899	                    $('.ContactUsForm .please_wait').hide();
900	                    $('#ContactSbt').show();
901	              }
902	          });
903    	}else{
904    		$('.alert_subject').text('The Select Topic field is required.');
905
906    	}
907}
908	});
909</script>
909
910                    
911        
912
913        
914                                 
914<script>(function (d) {var s = d.createElement("script");s.async = true;s.charset="utf-8";s.src = "https://app.blinger.io/uploads/widgets2/1617.js";d.head.appendChild(s);})(window.document);</script>
914
915
916                                        <input type="hidden" name="app_sub" value="primetel">
917            </body>
918<script>
919    var lastCheck = new Date();
920    var caffeineSendDrip = function () {
921        var ajax = window.XMLHttpRequest
922            ? new XMLHttpRequest
923            : new ActiveXObject('Microsoft.XMLHTTP');
924
925        ajax.onreadystatechange = function () {
926            if (ajax.readyState === 4 && ajax.status === 204) {
927                lastCheck = new Date();
928            }
929        };
930
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932        ajax.setRequestHeader('X-Requested-With', 'XMLHttpRequest');
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935
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937        caffeineSendDrip();
938    }, 300000);
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949</script>
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950</html>

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