1<!DOCTYPE html> 2<html lang="en-US"> 3<head> 4 <meta charset="UTF-8"> 5 <meta name="viewport" content="width=device-width, initial-scale=1"> 6 <link rel="profile" href="http://gmpg.org/xfn/11"> 7 <link rel="pingback" href="https://osticket.com/xmlrpc.php"> 8 <title>Blog – osTicket | Support Ticketing System</title> 9<meta name='robots' content='max-image-preview:large' /> 10<link rel='dns-prefetch' href='//www.google.com' /> 11<link rel='dns-prefetch' href='//fonts.googleapis.com' /> 12<link rel="alternate" type="application/rss+xml" title="osTicket | Support Ticketing System » Feed" href="https://osticket.com/feed/" /> 13<link rel="alternate" type="application/rss+xml" title="osTicket | Support Ticketing System » Comments Feed" href="https://osticket.com/comments/feed/" />
14<script type="text/javascript"> 15window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/osticket.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.1"}}; 16/*! This file is auto-generated */ 17!function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode,e=(p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0),i.toDataURL());return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r<o.length;r++)t.supports[o[r]]=function(e){if(p&&p.fillText)switch(p.textBaseline="top",p.font="600 32px Arial",e){case"flag":return s([127987,65039,8205,9895,65039],[127987,65039,8203,9895,65039])?!1:!s([55356,56826,55356,56819],[55356,56826,8203,55356,56819])&&!s([55356,57332,56128,56423,56128,56418,56128,56421,56128,56430,56128,56423,56128,56447],[55356,57332,8203,56128,56423,8203,56128,56418,8203,56128,56421,8203,56128,56430,8203,56128,56423,8203,56128,56447]);case"emoji":return!s([129777,127995,8205,129778,127999],[129777,127995,8203,129778,127999])}return!1}(o[r]),t.supports.everything=t.supports.everything&&t.supports[o[r]],"flag"!==o[r]&&(t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&t.supports[o[r]]);t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&!t.supports.flag,t.DOMReady=!1,t.readyCallback=function(){t.DOMReady=!0},t.supports.everything||(n=function(){t.readyCallback()},a.addEventListener?(a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(e=t.source||{}).concatemoji?c(e.concatemoji):e.wpemoji&&e.twemoji&&(c(e.twemoji),c(e.wpemoji)))}(window,document,window._wpemojiSettings); 18</script>
18 19<style type="text/css"> 20img.wp-smiley, 21img.emoji { 22 display: inline !important; 23 border: none !important; 24 box-shadow: none !important; 25 height: 1em !important; 26 width: 1em !important; 27 margin: 0 0.07em !important; 28 vertical-align: -0.1em !important; 29 background: none !important; 30 padding: 0 !important; 31} 32</style> 33 <link rel='stylesheet' id='wp-block-library-css' href='https://osticket.com/wp-includes/css/dist/block-library/style.min.css?ver=6.1' type='text/css' media='all' /> 34<link rel='stylesheet' id='classic-theme-styles-css' href='https://osticket.com/wp-includes/css/classic-themes.min.css?ver=1' type='text/css' media='all' /> 35<style id='global-styles-inline-css' type='text/css'> 36body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);
36--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--duotone--dark-grayscale: url('#wp-duotone-dark-grayscale');--wp--preset--duotone--grayscale: url('#wp-duotone-grayscale');--wp--preset--duotone--purple-yellow: url('#wp-duotone-purple-yellow');--wp--preset--duotone--blue-red: url('#wp-duotone-blue-red');--wp--preset--duotone--midnight: url('#wp-duotone-midnight');--wp--preset--duotone--magenta-yellow: url('#wp-duotone-magenta-yellow');--wp--preset--duotone--purple-green: url('#wp-duotone-purple-green');--wp--preset--duotone--blue-orange: url('#wp-duotone-blue-orange');--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;}:where(.is-layout-flex){gap: 0.5em;}body .is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width: var(--wp--style--global--content-size);margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignwide{max-width: var(--wp--style--global--wide-size);}body .is-layout-flex{display: flex;}body .is-layout-flex{flex-wrap: wrap;align-items: center;}body .is-layout-flex > *{margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}
36.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} 37.wp-block-navigation a:where(:not(.wp-element-button)){color: inherit;} 38:where(.wp-block-columns.is-layout-flex){gap: 2em;} 39.wp-block-pullquote{font-size: 1.5em;line-height: 1.6;} 40</style> 41<link rel='stylesheet' id='contact-form-7-css' href='https://osticket.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=5.6.4' type='text/css' media='all' /> 42<link rel='stylesheet' id='wbr-pricing-tables-css' href='https://osticket.com/wp-content/plugins/wppricing-builder-lite-responsive-pricing-table-builder/assets/css/pricing-tables.css?ver=6.1' type='text/css' media='all' /> 43<link rel='stylesheet' id='child_style-css' href='https://osticket.com/wp-content/themes/seosight-child/style.css?ver=7177' type='text/css' media='all' /> 44<link rel='stylesheet' id='child_jpie7-css' href='https://osticket.com/wp-content/themes/seosight-child/css/jquery-picklist-ie7.css?ver=6.1' type='text/css' media='all' /> 45<link rel='stylesheet' id='child_jp-css' href='https://osticket.com/wp-content/themes/seosight-child/css/jquery-picklist.css?ver=6.1' type='text/css' media='all' /> 46<link rel='stylesheet' id='child_button-css' href='https://osticket.com/wp-content/themes/seosight-child/css/button.min.css?ver=6.1' type='text/css' media='all' /> 47<link rel='stylesheet' id='child_step-css' href='https://osticket.com/wp-content/themes/seosight-child/css/step.min.css?ver=6.1' type='text/css' media='all' /> 48<link rel='stylesheet' id='sui-style-css' href='https://osticket.com/wp-content/themes/seosight-child/semantic-ui/semantic.min.css?ver=6.1' type='text/css' media='all' /> 49<link rel='stylesheet' id='font-awesome-css' href='https://osticket.com/wp-content/plugins/unyson/framework/static/libs/font-awesome/css/font-awesome.min.css?ver=2.7.24' type='text/css' media='all' /> 50<link rel='stylesheet' id='normalize-css' href='https://osticket.com/wp-content/themes/seosight/css/normalize.css?ver=1' type='text/css' media='all' /> 51<link rel='stylesheet' id='seosight-grid-css' href='https://osticket.com/wp-content/themes/seosight/css/grid.css?ver=2.0.0' type='text/css' media='all' /> 52<link rel='stylesheet' id='seosight-theme-style-css' href='https://osticket.com/wp-content/themes/seosight/css/theme-styles.css?ver=2.0.0' type='text/css' media='all' /> 53<style id='seosight-theme-style-inline-css' type='text/css'> 54h1, .h1{color:#2f2c2c;} h2, .h2{color:#2f2c2c;} h3, .h3{color:#2f2c2c;} h4, .h4{color:#2f2c2c;} h5, .h5{color:#2f2c2c;} h6, .h6{color:#2f2c2c;} body, p, article p{color:#757575;} .primary-menu-menu > li > a{color:#2f2c2c;} .logo .logo-text .logo-title, .logo .logo-text .logo-sub-title{color:#2f2c2c;} 55</style> 56<link rel='stylesheet' id='seosight-theme-plugins-css' href='https://osticket.com/wp-content/themes/seosight/css/theme-plugins.css?ver=6.1' type='text/css' media='all' /> 57<link rel='stylesheet' id='seosight-theme-blocks-css' href='https://osticket.com/wp-content/themes/seosight/css/blocks.css?ver=6.1' type='text/css' media='all' /> 58<link rel='stylesheet' id='seosight-color-scheme-css' href='https://osticket.com/wp-content/themes/seosight/css/color-selectors.css?ver=6.1' type='text/css' media='all' /> 59<style id='seosight-color-scheme-inline-css' type='text/css'> 60#stunning-header{background-color:#3e4d50;}#site-footer{background-color:#1c1c1c;background-image:;} 61</style> 62<link rel='stylesheet' id='seosight-icons-css' href='https://osticket.com/wp-content/themes/seosight/css/crumina-icons.css?ver=6.1' type='text/css' media='all' /> 63<link rel='stylesheet' id='seosight-theme-font-css' href='//fonts.googleapis.com/css?family=Varela+Round&ver=1.0' type='text/css' media='all' /> 64<link rel='stylesheet' id='tippy-css-css' href='https://osticket.com/wp-content/themes/seosight/css/tippy.css?ver=0.11.2' type='text/css' media='all' /> 65<link rel='stylesheet' id='titillium-web-css' href='//fonts.googleapis.com/css?family=Titillium+Web%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900&subset=latin-ext%2Clatin&ver=2.9.6' type='text/css' media='all' /> 66<link rel='stylesheet' id='montserrat-css' href='//fonts.googleapis.com/css?family=Montserrat%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&subset=vietnamese%2Clatin%2Clatin-ext&ver=2.9.6' type='text/css' media='all' /> 67<link rel='stylesheet' id='roboto-css' href='//fonts.googleapis.com/css?family=Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&subset=cyrillic%2Ccyrillic-ext%2Cgreek%2Cgreek-ext%2Clatin%2Clatin-ext%2Cvietnamese&ver=2.9.6' type='text/css' media='all' /> 68<link rel='stylesheet' id='kc-animate-css' href='https://osticket.com/wp-content/plugins/kingcomposer/assets/css/animate.css?ver=2.9.6' type='text/css' media='all' /> 69<link rel='stylesheet' id='kc-icon-1-css' href='https://osticket.com/wp-content/themes/seosight/css/seotheme.css?ver=2.9.6' type='text/css' media='all' /> 70<link rel='stylesheet' id='kc-icon-2-css' href='https://osticket.com/wp-content/plugins/kingcomposer/assets/css/icons.css?ver=2.9.6' type='text/css' media='all' />
71<script type='text/javascript' src='https://osticket.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.1' id='jquery-core-js'></script>
vendor: 1 bytes, line 71
71
72<script type='text/javascript' src='https://osticket.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2' id='jquery-migrate-js'></script>
vendor: 1 bytes, line 72
72
73<script type='text/javascript' id='ost-download-manager-admin-js-extra'> 74/* <![CDATA[ */ 75var WPURLS = {"ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"}; 76/* ]]> */ 77</script>
vendor: 1 bytes, line 77
77
78<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/admin/js/ost-download-manager-admin.js?ver=6.1' id='ost-download-manager-admin-js'></script>
vendor: 1 bytes, line 78
78
79<script type='text/javascript' id='popup-js-extra'> 80/* <![CDATA[ */ 81var WPURLS = {"pluginUrl":"https:\/\/osticket.com\/wp-content\/plugins\/ost-download-manager\/public\/","childUrl":"https:\/\/osticket.com\/wp-content\/themes\/seosight-child","ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"}; 82/* ]]> */ 83</script>
vendor: 1 bytes, line 83
83
84<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/public/js/popup.js?ver=6.1' id='popup-js'></script>
vendor: 1 bytes, line 84
84
85<script type='text/javascript' id='ostSelection-js-extra'> 86/* <![CDATA[ */ 87var WPURLS = {"pluginUrl":"https:\/\/osticket.com\/wp-content\/plugins\/ost-download-manager\/public\/","ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"}; 88/* ]]> */ 89</script>
vendor: 1 bytes, line 89
89
90<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/public/js/ostSelection.js?ver=2034' id='ostSelection-js'></script>
vendor: 1 bytes, line 90
90
91<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery.ui.widget.min.js?ver=6.1' id='widget-js'></script>
vendor: 1 bytes, line 91
91
92<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery-picklist.min.js?ver=6.1' id='picklist-js'></script>
vendor: 1 bytes, line 92
92
93<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery.validate.min.js?ver=6.1' id='validate-js'></script>
vendor: 1 bytes, line 93
93
94<script type='text/javascript' id='popup_script-js-extra'> 95/* <![CDATA[ */ 96var WPURLS = {"ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php","TRIAL_CREATED":"201","TRIAL_ACCEPTED":"202","TRIAL_FAILED":"400","TRIAL_AVAILABLE":"100","TRIAL_UNAVAILABLE":"409","nonce":"130dc49a4b","template":"https:\/\/osticket.com\/wp-content\/themes\/seosight-child"}; 97/* ]]> */ 98</script>
vendor: 1 bytes, line 98
98
99<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/popup.js?ver=6.1' id='popup_script-js'></script>
99 100<link rel="https://api.w.org/" href="https://osticket.com/wp-json/" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://osticket.com/xmlrpc.php?rsd" /> 101<link rel="wlwmanifest" type="application/wlwmanifest+xml" href="https://osticket.com/wp-includes/wlwmanifest.xml" />
102<script type="text/javascript">var kc_script_data={ajax_url:"https://osticket.com/wp-admin/admin-ajax.php"}</script>
102<div class="popUpBackground"> 103 <!-- displays the supportsystem sign up form popup --> 104 <div class="signUpPopup"> 105 <div class="popUpHeader"> 106 <i class="fa fa-times-circle-o closePopup" aria-hidden="true"></i> 107 </div> 108 <div class="popUpContent"> 109 <div id="signUpFormSection"> 110 <h2 class="popUpTitle">Try out the best cloud-hosted help desk platform for 30 days</h2> 111 <form method="POST" class="ui form" id="signUpForm"> 112 <div class="field"> 113 <div class="two fields"> 114 <div class="field ui left icon fluid input"> 115 <input type="text" id="signUpFName" name="su-fname" placeholder="First Name"> 116 <i class="user icon"></i> 117 </div> 118 <div> 119 <p id="signUpFNameError" class="popUpErrors" type="text"></p> 120 </div> 121 <div class="field"> 122 <input type="text" id="signUpLName" name="su-lname" placeholder="Last Name"> 123 </div> 124 <div> 125 <p id="signUpLNameError" class="popUpErrors" type="text"></p> 126 </div> 127 </div> 128 </div> 129 130 <div class="field"> 131 <div class="ui left icon fluid input"> 132 <input id="signUpCompName" type="text" name="su-comp" placeholder="Company Name"> 133 <i class="building icon"></i> 134 </div> 135 <div> 136 <p id="signUpCompNameError" class="popUpErrors" type="text"></p> 137 </div> 138 </div> 139 140 <div class="field"> 141 <div class="ui left icon fluid right labeled input"> 142 <input id="signUpCompUrl" type="text" name="su-url" placeholder="subdomain"> 143 <div class="ui basic label"> 144 .supportsystem.com 145 </div> 146 <i id="signUpCompUrlIcon" class="linkify icon"></i> 147 </div> 148 <div> 149 <p id="signUpCompUrlError" class="popUpErrors" type="text"></p> 150 </div> 151 </div> 152 153 <div class="field"> 154 <div class="ui left icon fluid input"> 155 <input id="signUpEmail" type="email" name="su-email" placeholder="Work Email Address"> 156 <i class="mail icon"></i> 157 </div> 158 <div> 159 <p id="signUpEmailError" class="popUpErrors" type="text"></p> 160 </div> 161 </div> 162 <div> 163 <p id="signUpInstallationError" class="popUpErrors" type="text"></p> 164 </div> 165 <div class="field"> 166 <div> 167 <select id="industry" name="industry" required style="color: lightgray;"> 168 <option value="" disabled selected hidden>Choose an industry</option> 169 <option value="education">Education</option> 170 <option value="healthcare">Healthcare</option> 171 <option value="technology_saas">Technology (SaaS)</option> 172 <option value="government_facilities">Government Facilities i.e county</option> 173 <option value="hospitality">Hospitality</option> 174 <option value="manufacturing">Manufacturing</option> 175 <option value="logistics">Logistics</option> 176 <option value="finance">Finance</option> 177 <option value="human_resources">Human Resources</option> 178 <option value="automotive">Automotive</option> 179 <option value="real_estate">Real Estate</option> 180 <option value="legal_services">Legal Services</option> 181 <option value="ngos_nonprofits">NGOâs & Nonprofits</option> 182 <option value="fmcg">FMCG - Fast-Moving Consumer Goods</option> 183 <option value="other">Other</option> 184 </select> 185 </div> 186 <div style="text-align: center; margin-top: -20px;"> 187 No Credit Card Required. No obligation, cancel anytime. 188 </div> 189 </div> 190 </div> 191 <div id="signUpLoading"> 192 <h4>Thank you for signing up for a 30-day free trial!</h4> 193 <p class="lead">Please watch our SupportSystem walkthrough video while we process your account.</p> 194 <iframe width="100%" height="315" src="https://www.youtube.com/embed/w2wbqmBaQZg" frameborder="0" allowfullscreen></iframe> 195 </div> 196 </div> 197 <div class="popUpFooter"> 198 <img id="spinner" src="" style="display: none;" /> 199 <p>Your New Journey Begins Here</p> 200 <div class="oArrow"></div> 201 <button type="submit" class="signUpBtn">Get Started Now</button> 202 </div> 203 </form> 204 205 <div class="popUpFinePrint noselect"> 206 By creating an account, you agree to our <a href="https://supportsystem.com/terms/">Terms of Service</a> 207 and <a href="https://supportsystem.com/privacy/">Privacy Policy</a>. 208 </div> 209 </div> 210 211<!-- Displays the ost download form popup --> 212<div class="ostDPopup"> 213 <div class="popUpHeader"> 214 <i class="fa fa-times-circle-o closePopup" aria-hidden="true"></i> 215 </div> 216 <div class="popUpContent"> 217 <div id="ostDFormSection"> 218 <h1 class="popUpTitle">Subscribe to osTicket Mailing Lists</h1> 219 <p class="lead">Thanks for choosing osTicket. Please subscribe to the osTicket mailing lists to be informed of <sp
219an style="color: orange; font-weight: bold;">available upgrades</span> and <span style="color: orange; font-weight: bold;">security patches</span> when they are released.</p> 220 221 <form method="POST" class="ui form" id="finalDForm"> 222 <div class="field"> 223 <label>First Name</label> 224 <div class="ui left icon fluid input"> 225 <input name="name" id="ostDFName" placeholder="First Name" type="text"> 226 <i class="user icon"></i> 227 </div> 228 <div> 229 <p id="ostDFNameError" class="popUpErrors" type="text"></p> 230 </div> 231 </div> 232 233 <div class="field"> 234 <label>Last Name</label> 235 <div class="ui left icon fluid input"> 236 <input name="name" id="ostDLName" placeholder="Last Name" type="text"> 237 <i class="user icon"></i> 238 </div> 239 <div> 240 <p id="ostDLNameError" class="popUpErrors" type="text"></p> 241 </div> 242 </div> 243 244 <div class="field"> 245 <label>Email</label> 246 <div class="ui left icon fluid input"> 247 <input class="finalDInput" id="ostDEmail" type="email" name="email" placeholder="Email Address"/> 248 <i class="mail icon"></i> 249 </div> 250 <div> 251 <p id="ostDEmailError" class="popUpErrors" type="text"></p> 252 </div> 253 </div> 254 255 <div class="field"> 256 <label>Company</label> 257 <div class="ui left icon fluid input"> 258 <input class="finalDInput" id="finalDComp" type="text" name="company" placeholder="Company"/> 259 <i class="building icon"></i> 260 </div> 261 </div> 262 263 <div class="field"> 264 <label for="industry">Industry:</label> 265 <div class="ui selection dropdown finalDInput" id="finalDIndustry" name="industry"> 266 <input name="industry" type="hidden"> 267 <i class="dropdown icon"></i> 268 <div class="default text">Select One</div> 269 <div class="menu"> 270 <div class="item selected" data-value="0">Select One</div> 271 <div class="item" data-value="1">Accounting</div> 272 <div class="item" data-value="2">Broadcasting/Advertising</div> 273 <div class="item" data-value="3">Call Center</div> 274 <div class="item" data-value="4">Construction</div> 275 <div class="item" data-value="5">Education</div> 276 <div class="item" data-value="6">Entertainment/Leisure</div> 277 <div class="item" data-value="7">Financial</div> 278 <div class="item" data-value="8">Food Service</div> 279 <div class="item" data-value="9">Government</div> 280 <div class="item" data-value="10">Healthcare</div> 281 <div class="item" data-value="11">Information Technology</div> 282 <div class="item" data-value="12">Manufacturing</div> 283 <div class="item" data-value="13">Real Estate</div> 284 <div class="item" data-value="14">Retail</div> 285 <div class="item" data-value="15">Utilities</div> 286 <div class="item" data-value="16">Vendor/Redistributor</div> 287 <div class="item" data-value="17">Other</div> 288 </div> 289 </div> 290 </div> 291 </div> 292 </div> 293 <div class="popUpFooter"> 294 <p id="ostDNoThx">No Thanks</p> 295 <button type="submit" class="ostDSubmit">Send</button> 296 <button type="submit" class="ostSubSubmit">Add</button> 297 </div> 298 </form> 299</div> 300 301</div> 302 303<!-- displays # of selected ost languages or plugins and the ability to download --> 304<div class="langPluginSelectBox"> 305 <p><span class="langPluginCount"></span> <span class="langPluginName"></span> selected</p> 306 <button type="submit" class="ostDSubmit ui blue button">Download</button> 307</div>
308<script>
vendor: 397 bytes, lines 308-321
308 309 (function (i, s, o, g, r, a, m) { 310 i['GoogleAnalyticsObject'] = r; 311 i[r] = i[r] || function () { 312 (i[r].q = i[r].q || []).push(arguments) 313 }, i[r].l = 1 * new Date(); 314 a = s.createElement(o), 315 m = s.getElementsByTagName(o)[0]; 316 a.async = 1; 317 a.src = g; 318 m.parentNode.insertBefore(a, m) 319 })(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga'); 320 321 ga('create', '
321UA-2995188-11
vendor: 38 bytes, lines 321-323
321', 'auto'); 322 ga('send', 'pageview'); 323
324</script>
324<link rel="icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-32x32.png" sizes="32x32" /> 325<link rel="icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-192x192.png" sizes="192x192" /> 326<link rel="apple-touch-icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-180x180.png" /> 327<meta name="msapplication-TileImage" content="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-270x270.png" /> 328 <style type="text/css" id="wp-custom-css"> 329 /* 330You can add your own CSS here. 331 332Click the help icon above to learn more. 333*/ 334.header .primary-menu #menu-item-3154 a { 335 background-color: #3db879; 336 padding: 10px; 337 color: white; 338 border-radius: 5px; 339 text-decoration: none; 340} 341 342.header .primary-menu #menu-item-3154 a:hover { 343 background-color: #3f9c35; 344} 345 346.header .primary-menu #menu-item-3154 a:before, .header .primary-menu #menu-item-3154 a:after { 347 border: none; 348} 349 350@media only screen and (max-width: 1023px) { 351 .header .primary-menu #menu-item-3154 a { 352 text-align: center; 353 margin-top: 10px; 354 } 355} 356 357.popUpBackground { 358 background-color: rgba(0,0,0, .8); 359 position: fixed; 360 top: 0; 361 left: 0; 362 bottom: 0; 363 right: 0; 364 z-index: 9998; 365 display: none; 366} 367 368.signUpPopup { 369 width: 100%; 370 max-width:600px; 371 height: auto; 372 position:fixed; 373 left:50%; 374 top:42%; 375 margin-left:-300px; 376 margin-top:-250px; 377 background-color: white; 378 display: none; 379 z-index: 9999; 380 border-radius: 10px; 381} 382 383.ostDPopup { 384 width: 100%; 385 max-width:600px; 386 height: 615px; 387 position:fixed; 388 left:50%; 389 top:42%; 390 margin-left:-300px; 391 margin-top:-250px; 392 background-color: white; 393 display: none; 394 z-index: 9999; 395 border-radius: 10px; 396} 397 398.popUpHeader { 399 width: 100%; 400 height: 30px; 401 border-top-left-radius: 10px; 402 border-top-right-radius: 10px; 403 padding: 7px; 404} 405 406.popUpTitle { 407 text-align: center; 408 margin-top: -10px; 409 margin-bottom: 10px; 410 line-height: 30px; 411} 412 413.popUpHeader .closePopup { 414 float: right; 415} 416 417.popUpHeader .closePopup:hover { 418 cursor: pointer; 419 color: #094b76; 420} 421 422.popUpErrors { 423 color: red; 424} 425 426.popUpContent { 427 width: 100%; 428 height: auto; 429 padding: 20px 20px 0 20px; 430} 431 432.ostDPopup .popUpContent { 433 height: 515px; 434} 435 436.ostDPopup .popUpContent p { 437 text-align: left; 438} 439.ostDPopup .popUpContent .lead { 440 text-align: center; 441} 442 443.ostDPopup .popUpContent { 444 overflow-y: scroll; 445} 446 447.popUpContent form { 448 margin-top: 20px; 449} 450 451#finalDForm input { 452 padding-left: 10px; 453} 454 455.popUpFooter { 456 width: 100%; 457 height:55px; 458 border-top: 1px solid #f3f3f4; 459 padding: 10px; 460} 461 462.popUpFooter p { 463 font-family: ChewedPenBB; 464 color: orange; 465 font-size: 30px; 466 float: left; 467 margin-top: 5px; 468} 469 470.oArrow { 471 background-image: url("images/arrow-orange-1.png"); 472 background-repeat: no-repeat; 473 background-size: 100px 40px; 474 width: 100px; 475 height: 40px; 476 float: left; 477 margin-left: 10px; 478} 479 480.popUpFooter button { 481 width: 160px; 482 height: auto; 483 border-radius: 5px; 484 border: none; 485 padding: 10px 15px; 486 float: right; 487} 488 489.ostDPopup .popUpFooter p { 490 color: gray; 491 text-decoration: none; 492 margin-top: 10px !important; 493 margin-left: 15px; 494 font-family: inherit; 495 font-size: 12px; 496} 497 498.ostDPopup .popUpFooter p:hover { 499 color: orange; 500 cursor: pointer; 501} 502 503.ostDSubmit { 504 background: #0085ba; 505 color: white; 506} 507 508.signUpBtn { 509 float: right; 510 background-color: #3cb879; 511 color: white; 512} 513 514.signUpBtn:hover { 515 cursor: pointer; 516 background-color: #37A970; 517} 518 519.getStartedBtn { 520 float: center; 521} 522 523.clear { 524 clear: both; 525} 526 527.popUpFinePrint { 528 margin-top: 20px; 529 width: 100%; 530 min-height: 30px; 531 border-bottom-left-radius: 10px; 532 border-bottom-right-radius: 10px; 533 background-color: #f7f9f9; 534 color: #B8B8B8; 535 font-size: 12px; 536} 537 538.popUpFinePrint p { 539/* float: left; */ 540} 541 542@media only screen and (max-width: 660px) { 543 .signUpPopup, .ostDPopup { 544 max-width: 90%; 545 margin-left: -290px; 546 } 547} 548 549@media only screen and (max-width: 650px) { 550 .oArrow { 551 background-size: 60px 40px; 552 width: 60px; 553 } 554} 555 556@media only screen and (max-width: 630px) { 557 .signUpPopup, .ostDPopup { 558 max-width: 90%; 559 margin-left: -280px; 560 } 561} 562 563@media only screen and (max-width: 600px) { 564 .signUpPopup, .ostDPopup { 565 max-width: 90%; 566 margin-left: -270px; 567 } 568 569 .oArrow { 570 display: none; 571 } 572} 573 574@media only screen and (max-width: 580px) { 575 .signUpPopup, .ostDPopup { 576 margin-left: -260px; 577 } 578} 579 580@media only screen and (max-width: 560px) { 581 .signUpPopup, .ostDPopup { 582 margin-left: -250px; 583 } 584} 585 586@media only screen and (max-width: 540px) { 587 .signUpPopup, .ostDPopup { 588 margin-left: -240px; 589 } 590 591 .popUpFooter p { 592 font-size: 25px; 593 } 594} 595 596@media only screen and (max-width: 510px) { 597 .signUpPopup, .ostDPopup { 598 margin-left: -230px; 599 } 600} 601 602@media only screen and (max-width: 490px) { 603 .signUpPopup, .ostDPopup { 604 margin-left: -220px; 605 } 606} 607 608@media only screen and (max-width: 470px) { 609 .signUpPopup, .ostDPopup { 610 margin-left: -210px; 611 margin-top: -270px; 612 height: 520px; 613 top: 50%; 614 } 615 616 .popUpContent { 617 height: 410px; 618 overflow-x: scroll; 619 } 620 621 .signUpPopup .popUpFooter p { 622 display: none; 623 } 624 625 .signUpPopup .popUpFooter button { 626 width: 100%; 627 } 628 629 .popUpFinePrint { 630 margin-top: 7px; 631 } 632 633 .ostDPopup .popUpContent { 634 height: 420px; 635 } 636} 637 638@media only screen and (max-width: 450px) { 639 .signUpPopup, .ostDPopup { 640 margin-left: -200px; 641 } 642 643} 644 645@media only screen and (max-width: 430px) { 646 .signUpPopup, .ostDPopup { 647 margin-left: -190px; 648 } 649} 650 651@media only screen and (max-width: 410px) { 652 .signUpPopup, .ostDPopup {
653 margin-left: -180px; 654 } 655} 656 657@media only screen and (max-width: 390px) { 658 .signUpPopup, .ostDPopup { 659 margin-left: -170px; 660 } 661} 662 663@media only screen and (max-width: 370px) { 664 .signUpPopup, .ostDPopup { 665 margin-left: -160px; 666 } 667} 668 669@media only screen and (max-width: 350px) { 670 .signUpPopup, .ostDPopup { 671 margin-left: -150px; 672 } 673} 674 675@media only screen and (max-width: 330px) { 676 .signUpPopup, .ostDPopup { 677 margin-left: -140px; 678 } 679} 680 681@media only screen and (max-width: 320px) { 682 .signUpPopup, .ostDPopup { 683 margin-left: -145px; 684 height: 450px; 685 top: 60%; 686 } 687 688 .popUpContent { 689 height: 310px; 690 } 691 692} 693 694#signUpCompUrl { 695 border-top-right-radius: 0; 696 border-bottom-right-radius: 0; 697 width: 67%; 698 float: left; 699 text-align: right; 700 padding-right: 0; 701 border-right: 0 !important; 702} 703 704#signUpCompUrlLabel { 705 width: 33%; 706 height: 45px; 707 border-top-right-radius: 10px; 708 border-bottom-right-radius: 10px; 709 float: right; 710 box-sizing: border-box; 711 -moz-box-sizing: border-box; 712 -webkit-box-sizing: border-box; 713 padding: 13px 10px; 714 color: gray; 715 text-align: left; 716 border: 1px solid lightgray; 717 padding-left: 0; 718 border-left: 0 !important; 719 margin-top: 30px; 720} 721 722#signUpCompUrlLabel p { 723 font-size: 16px; 724 margin-top: -5px; 725} 726 727@media only screen and (max-width: 630px) { 728 #signUpCompUrl { 729 width: 64%; 730 } 731 732 #signUpCompUrlLabel { 733 width: 36%; 734 } 735} 736 737@media only screen and (max-width: 575px) { 738 #signUpCompUrl { 739 width: 58%; 740 } 741 742 #signUpCompUrlLabel { 743 width: 42%; 744 } 745 746} 747 748@media only screen and (max-width: 515px) { 749 #signUpCompUrl { 750 width: 54%; 751 } 752 753 #signUpCompUrlLabel { 754 width: 46%; 755 } 756} 757 758@media only screen and (max-width: 465px) { 759 #signUpCompUrl { 760 width: 50%; 761 } 762 763 #signUpCompUrlLabel { 764 width: 50%; 765 } 766} 767 768@media only screen and (max-width: 425px) { 769 #signUpCompUrl { 770 width: 40%; 771 } 772 773 #signUpCompUrlLabel { 774 width: 60%; 775 } 776} 777 778@media only screen and (max-width: 370px) { 779 #signUpCompUrlLabel { 780 font-size: 14px; 781 } 782} 783 784#popUpLoading { 785 width: 23px; 786 height: 23px; 787 margin: 0 auto; 788} 789 790#ostDLSection { 791 text-align: center; 792 display: none; 793} 794 795#signUpLoading { 796 display: none; 797 text-align: center; 798} 799 800.ostSubSubmit { 801 background: #55AA3C; 802 color: white; 803 display: none; 804} 805 806@media only screen and (max-width: 570px) { 807 .header .logo img { 808 width: 98px !important; 809 height: 40px !important; 810 } 811 812 .header .primary-menu #menu-icon-trigger { 813 margin-top: -10px; 814 } 815} </style> 816 </head> 817 818<body class="blog kc-css-system group-blog list-view footer-widgets crumina-grid"> 819<a class="skip-link screen-reader-text" href="#primary">Skip to content</a> 820<!-- Header --> 821 822<header class="header" id="site-header" 823 data-pinned="swingInX" 824 data-unpinned="swingOutX"> 825<!-- <div class="site-banner">--> 826<!-- <img src="http://localhost:9001/wordpress_ostcom/wp-content/uploads/2026/03/Banner-Design-Final.png" alt="Announcement Banner">--> 827<!-- </div>--> 828 <div class="container"> 829 <div class="header-content-wrapper"> 830 <div class="logo"> 831 <a href="https://osticket.com" class="full-block-link" rel="home"></a><img src="//osticket.com/wp-content/uploads/2021/03/osticket-supsys-new-1-e1616621912452.png" alt="osTicket | Support Ticketing System" style="width:163px; height:55px;"/> </div> 832 833 <nav class="primary-menu"> 834 835 <!-- menu-icon-wrapper --> 836 <a href='javascript:void(0)' id="menu-icon-trigger" class="menu-icon-trigger showhide"> 837 <span class="mob-menu--title">Menu</span> 838 <span id="menu-icon-wrapper" class="menu-icon-wrapper"> 839 <svg width="1000px" height="1000px"> 840 <path id="pathD" 841 d="M 300 400 L 700 400 C 900 400 900 750 600 850 A 400 400 0 0 1 200 200 L 800 800"></path> 842 <path id="pathE" d="M 300 500 L 700 500"></path> 843 <path id="pathF" 844 d="M 700 600 L 300 600 C 100 600 100 200 400 150 A 400 380 0 1 1 200 8
84400 L 800 200"></path> 845 </svg> 846 </span> 847 </a> 848 849 <ul id="primary-menu" class="primary-menu-menu"><li id="menu-item-578" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-578"><a href="https://osticket.com/" >Home</a></li> 850<li id="menu-item-2235" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2235"><a href="https://osticket.com/features/" >Features</a></li> 851<li id="menu-item-672" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-672"><a href="https://osticket.com/editions/" >Self-Hosted</a></li> 852<li id="menu-item-3327" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3327"><a href="https://osticket.com/hosting-services/" >Cloud-Hosted</a></li> 853<li id="menu-item-2217" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-452 current_page_item current_page_parent menu-item-2217"><a href="https://osticket.com/blog/" >Blog</a></li> 854<li id="menu-item-2238" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2238"><a href="/professional-support" >Services</a> 855<ul class="sub-menu"> 856 <li id="menu-item-2248" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2248"><a href="https://osticket.com/professional-support/" >Professional Services<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li> 857 <li id="menu-item-2246" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2246"><a href="https://osticket.com/hosting-services/" >Hosting Services<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li> 858</ul> 859</li> 860<li id="menu-item-3360" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3360"><a href="https://osticket.com/commercial-support/" >Support</a> 861<ul class="sub-menu"> 862 <li id="menu-item-3363" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3363"><a href="https://osticket.com/commercial-support/" >Commercial Support<i class="seoicon-right-arrow" ></i></a></li> 863 <li id="menu-item-2230" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2230"><a href="https://docs.osticket.com/en/latest/" >Documentation<i class="seoicon-right-arrow" ></i></a></li> 864 <li id="menu-item-2229" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2229"><a href="https://forum.osticket.com/" >Community Forum<i class="seoicon-right-arrow" ></i></a></li> 865 <li id="menu-item-506" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-506"><a href="https://osticket.com/contact-us/" >Contact Us<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li> 866</ul> 867</li> 868<li id="menu-item-3154" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3154"><a href="https://osticket.com/editions/" >Get Started</a></li> 869</ul> </nav> 870 871 872 </div> 873 </div> 874</header> 875<div id="header-spacer" class="header-spacer"></div> 876<!-- ... End Header --> 877<div class="site-banner"> 878 <a href="https://next.osticket.com/?ssd=1" target="_blank" rel="noopener"> 879 <img src="https://osticket.com/wp-content/uploads/2026/03/Banner-design-Teal.png" alt="Announcement Banner"> 880 </a> 881</div> 882<div class="content-wrapper"> 883 <div id="primary" class="container"> 884 <div class="row medium-padding120"> 885 <div class="col-lg-8 col-md-8 col-sm-12"> 886 <main id="main" class="site-main content-main-sidebar" > 887 888 889 890<article id="post-3453" class="post-standard post-3453 post type-post status-publish format-standard hentry category-osticket category-releases"> 891 892 893 <div class="post__content"> 894 895 896 <div class="post__content-info"> 897 898 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-4-v1-17-8-available/" rel="bookmark">osTicket v1.18.4 / v1.17.8 Available</a></h2> 899 <div class="post-additional-info">
900 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2026-06-17T22:13:17+00:00">June 17, 2026</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 901 902 903 <div class="post__text"> 904 905<p>We’re pleased to announce the availability of osTicket v1.18.4. This release includes important security updates, bug fixes, and ongoing compatibility improvements for PHP 8.3 and PHP 8.4. As always, we recommend upgrading your helpdesk at your earliest convenience to take advantage of the latest enhancements and protections.</p> 906 907 908 909<p>For a complete list of changes, improvements, and resolved issues, please review the full <a href="https://github.com/osTicket/osTicket/releases" data-type="URL" data-id="https://github.com/osTicket/osTicket/releases">release notes</a>.</p> 910 911 912 913<h2>Requirements</h2> 914 915 916 917<p>To take advantage of modern email authentication methods, the <a href="https://osticket.com/download/">Oauth2 Plugin</a> is required. This release supports PHP versions 8.2 through 8.4.</p> 918 919 920 921<p>For assistance configuring OAuth, we’ve published detailed guides covering both OAuth Authorization and OAuth Authentication on our <a href="https://docs.osticket.com/en/latest/">documentation</a> site.</p> 922 923 924 925<h2>Upgrading Your Helpdesk</h2> 926 927 928 929<p><strong>Note:</strong> Before upgrading, verify that your server is running a supported PHP version. All osTicket releases v1.17 and newer require PHP 8.2â8.4.</p> 930 931 932 933<p>Existing users can follow our <a href="https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html">upgrade guide</a> for step-by-step instructions. If you’re installing osTicket for the first time, <a href="http://osticket.com/download">download</a> the latest version and follow the <a href="https://docs.osticket.com/en/latest/Getting%20Started/Installation.html">installation guide</a> to get started.</p> 934 935 936 937<p>While upgrading, be sure to update all installed plugins and language packs to ensure full compatibility.</p> 938 939 940 941<p><strong>Reminder:</strong> The <a href="https://osticket.com/download/">OAuth2 Plugin</a> must be installed to utilize modern email authentication features.</p> 942 943 944 945<p>If maintaining your osTicket environment is becoming a burden, consider moving to osTicket as a <a href="http://osticket.com/services/hosting-services/">hosted service</a>. We can migrate your existing data and helpdesk configuration to <a href="http://supportsystem.com/">SupportSystemâs</a> fully managed infrastructure, giving you a secure, reliable osTicket deployment without the ongoing maintenance overhead. That means less time managing servers and more time focusing on your customers.</p> 946 947 948 949<h2>Maintenance Releases</h2> 950 951 952 953<p>Organizations that are not yet ready to move to the latest feature release should upgrade to the current maintenance release, <a href="https://osticket.com/download/">v1.17.8</a>. This release contains important security fixes and stability improvements for the v1.17 branch. All fixes included in v1.17.8 are also incorporated into v1.18.4.</p> 954 955 956 957<h2>Need Help?</h2> 958 959 960 961<p>If you need assistance planning or performing your upgrade, <a href="http://osticket.com/contact-us">contact us</a> to learn more about our professional support services.</p> 962 963 964 965<h2>Latest Development</h2> 966 967 968 969<p>Want to see what’s coming next? Follow the <a href="https://github.com/osTicket/roadmap">osTicket Roadmap on GitHub</a> to stay up to date with ongoing development efforts and future releases.</p> 970 971 972 973<p>Cheers,</p> 974 975 976 977<p><strong>The osTicket Team</strong></p> 978 </div> 979 980 981 </div> 982 </div> 983 984</article> 985 986<article id="post-3430" class="post-standard post-3430 post type-post status-publish format-standard hentry category-osticket category-releases"> 987 988 989 <div class="post__content"> 990 991 992 <div class="post__content-info"> 993 994 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-3-v1-17-7-available/" rel="bookmark">osTicket v1.18.3 / v1.17.7 Available</a></h2> 995 <div class="post-additional-info">
996 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2026-01-15T17:35:11+00:00">January 15, 2026</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 997 998 999 <div class="post__text"> 1000 1001<p>Weâre happy to announce the release of <strong>osTicket v1.18.3</strong>, which includes several updates we recommend applying to your helpdesk. This release delivers important security updates, general bug fixes, and continued compatibility with <strong>PHP 8.3 and 8.4</strong>.</p> 1002 1003 1004 1005<p>For full details on whatâs changed, including improvements and fixes, please review the complete <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1006 1007 1008 1009<hr class="wp-block-separator has-alpha-channel-opacity"/> 1010 1011 1012 1013<h2>Requirements</h2> 1014 1015 1016 1017<p>To use modern email authentication, the <a href="https://osticket.com/download/">OAuth2 Plugin</a> is required. Please note that this release supports <strong>PHP versions 8.2 through 8.4</strong>.</p> 1018 1019 1020 1021<p>Weâve published step-by-step guides for configuring both OAuth Authorization and OAuth Authentication on our <a href="https://docs.osticket.com/en/latest/" target="_blank" rel="noreferrer noopener">documentation</a> site to help with setup.</p> 1022 1023 1024 1025<hr class="wp-block-separator has-alpha-channel-opacity"/> 1026 1027 1028 1029<h2>Upgrading Your Helpdesk</h2> 1030 1031 1032 1033<p><strong>Note:</strong> Before upgrading osTicket, confirm that your serverâs PHP version is supported. All osTicket versions v1.17 and newer require <strong>PHP 8.2â8.4</strong>.</p> 1034 1035 1036 1037<p>You can follow our <a rel="noreferrer noopener" href="https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html" target="_blank">upgrade guide</a> for detailed instructions on updating an existing helpdesk. New users can <a href="http://osticket.com/download" target="_blank" rel="noreferrer noopener">download osTicket</a> and proceed using the <a href="https://docs.osticket.com/en/latest/Getting%20Started/Installation.html" target="_blank" rel="noreferrer noopener">installation guide</a>.</p> 1038 1039 1040 1041<p>Be sure to update any installed plugins and language packs as part of the upgrade process.</p> 1042 1043 1044 1045<p><strong>Note:</strong> The <a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">OAuth2 Plugin</a> must be installed to take advantage of modern authentication features.</p> 1046 1047 1048 1049<p>If managing your osTicket environment has become time-consuming, consider switching to <strong>osTicket as a <a href="http://osticket.com/services/hosting-services/" target="_blank" rel="noreferrer noopener">hosted service</a></strong>. We can even migrate data from your existing installation. With <a href="http://supportsystem.com/" target="_blank" rel="noreferrer noopener">SupportSystemâs</a> fully managed infrastructure, you get a secure, stable osTicket setupâwithout the overhead of ongoing maintenanceâso you can stay focused on supporting your customers.</p> 1050 1051 1052 1053<hr class="wp-block-separator has-alpha-channel-opacity"/> 1054 1055 1056 1057<h2>Maintenance Releases</h2> 1058 1059 1060 1061<p>For users who are not ready to move to the latest feature release, we strongly recommend upgrading to the current maintenance release, <strong><a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">v1.17.7</a></strong>. This update addresses security vulnerabilities present in earlier versions. These same fixes are also included in <strong>v1.18.3</strong>.</p> 1062 1063 1064 1065<p>Need assistance? <a href="http://osticket.com/contact-us" data-type="URL" data-id="http://osticket.com/contact-us" target="_blank" rel="noreferrer noopener">Contact </a><a href="http://osticket.com/contact-us" data-type="URL" data-id="http://osticket.com/contact-us">us</a> to learn more about our professional support options.</p> 1066 1067 1068 1069<hr class="wp-block-separator has-alpha-channel-opacity"/> 1070 1071 1072 1073<h2>Latest Development</h2> 1074 1075 1076 1077<p>To stay informed about whatâs coming next, follow the <strong><a href="https://github.com/osTicket/roadmap" target="_blank" rel="noreferrer noopener">osTicket Roadmap on GitHub</a></strong> for ongoing development updates.</p> 1078 1079 1080 1081<p>Cheers,<br><strong>The osTicket Team</strong></p> 1082 </div> 1083 1084 1085 </div> 1086 </div> 1087 1088</article> 1089 1090<article id="post-3415" class="post-standard post-3415 post type-post status-publish format-standard hentry category-osticket category-releases tag-osticket tag-releases"> 1091 1092 1093 <div class="post__content"> 1094 1095 1096 <div class="post__content-info"> 1097 1098 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" rel="bookmark">osTicket v1.18.2/v1.17.6 Available</a></h2> 1099 <div class="post-additional-info">
1100 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2025-02-06T21:20:24+00:00">February 6, 2025</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1101 1102 1103 <div class="post__text"> 1104 1105<p>osTicket v1.18.2 has been released and includes changes that you should make sure are added to your helpdesk. This release includes important security fixes, bug fixes, and support for PHP 8.3 and 8.4. We have also updated all of the plugins and language packs. For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1106 1107 1108 1109<h2 id="release-highlights">Requirements</h2> 1110 1111 1112 1113<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.2-8.4.</p> 1114 1115 1116<p><div class="more-link"><a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1117 1118 1119 </div> 1120 </div> 1121 1122</article> 1123 1124<article id="post-3396" class="post-standard post-3396 post type-post status-publish format-standard hentry category-osticket category-releases"> 1125 1126 1127 <div class="post__content"> 1128 1129 1130 <div class="post__content-info"> 1131 1132 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" rel="bookmark">osTicket v1.18.1/v1.17.5 Available</a></h2> 1133 <div class="post-additional-info"> 1134 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2023-10-25T15:56:09+00:00">October 25, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1135 1136 1137 <div class="post__text"> 1138 1139<p>osTicket v1.18.1 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the language packs and plugins!</p> 1140 1141 1142 1143<p>For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1144 1145 1146 1147<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1148 1149 1150 1151<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.2, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1152 1153 1154 1155<h2 id="release-highlights">Requirements</h2> 1156 1157 1158 1159<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.2.</p> 1160 1161 1162<p><div class="more-link"><a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1163 1164 1165 </div> 1166 </div> 1167 1168</article> 1169 1170<article id="post-3341" class="post-standard post-3341 post type-post status-publish format-standard hentry category-osticket category-releases"> 1171 1172 1173 <div class="post__content"> 1174 1175 1176 <div class="post__content-info"> 1177 1178 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-4-v1-18-available/" rel="bookmark">osTicket v1.18.0/v1.17.4 Available</a></h2> 1179 <div class="post-additional-info">
1180 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2023-06-12T19:35:31+00:00">June 12, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1181 1182 1183 <div class="post__text"> 1184 1185<p>osTicket v1.18.0 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the language packs and plugins!</p> 1186 1187 1188 1189<p>For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1190 1191 1192 1193<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1194 1195 1196 1197<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.2, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1198 1199 1200 1201<h2 id="release-highlights">Requirements</h2> 1202 1203 1204 1205<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.2.</p> 1206 1207 1208<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-4-v1-18-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1209 1210 1211 </div> 1212 </div> 1213 1214</article> 1215 1216<article id="post-3332" class="post-standard post-3332 post type-post status-publish format-standard hentry category-osticket category-releases"> 1217 1218 1219 <div class="post__content"> 1220 1221 1222 <div class="post__content-info"> 1223 1224 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-16-6-v1-17-3-available/" rel="bookmark">osTicket v1.16.6/v1.17.3 Available</a></h2> 1225 <div class="post-additional-info"> 1226 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2023-03-08T21:39:10+00:00">March 8, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1227 1228 1229 <div class="post__text"> 1230 1231<p>osTicket v1.17.3 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the plugins!</p> 1232 1233 1234 1235<p>For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1236 1237 1238 1239<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1240 1241 1242 1243<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.1, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1244 1245 1246 1247<h2 id="release-highlights">Requirements</h2> 1248 1249 1250 1251<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.1.</p> 1252 1253 1254<p><div class="more-link"><a href="https://osticket.com/osticket-v1-16-6-v1-17-3-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1255 1256 1257 </div> 1258 </div> 1259 1260</article> 1261 1262<article id="post-3318" class="post-standard post-3318 post type-post status-publish format-standard hentry category-osticket category-releases"> 1263 1264 1265 <div class="post__content"> 1266 1267 1268 <div class="post__content-info"> 1269 1270 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-2-available/" rel="bookmark">osTicket v1.16.5/v1.17.2 Available</a></h2> 1271 <div class="post-additional-info">
1272 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2022-11-14T22:28:29+00:00">November 14, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1273 1274 1275 <div class="post__text"> 1276 1277<p>osTicket v1.17.2 has been released and includes important fixes that you should make sure are added to your helpdesk!</p> 1278 1279 1280 1281<p>For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1282 1283 1284 1285<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1286 1287 1288 1289<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1290 1291 1292 1293<h2 id="release-highlights">Requirements</h2> 1294 1295 1296 1297<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.x.</p> 1298 1299 1300<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-2-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1301 1302 1303 </div> 1304 </div> 1305 1306</article> 1307 1308<article id="post-3310" class="post-standard post-3310 post type-post status-publish format-standard hentry category-osticket category-releases"> 1309 1310 1311 <div class="post__content"> 1312 1313 1314 <div class="post__content-info"> 1315 1316 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-1-available/" rel="bookmark">osTicket v1.17.1 Available</a></h2> 1317 <div class="post-additional-info"> 1318 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2022-11-09T21:52:07+00:00">November 9, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1319 1320 1321 <div class="post__text"> 1322 1323<p>osTicket v1.17.1 has been released and includes important fixes that you should make sure are added to your helpdesk!</p> 1324 1325 1326 1327<p>For a complete list of improvements, fixes, and changes please check our <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p> 1328 1329 1330 1331<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1332 1333 1334 1335<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1336 1337 1338 1339<h2 id="release-highlights">Requirements</h2> 1340 1341 1342 1343<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>
1343. Please note that this version requires PHP 8.x.</p> 1344 1345 1346<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-1-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1347 1348 1349 </div> 1350 </div> 1351 1352</article> 1353 1354<article id="post-3298" class="post-standard post-3298 post type-post status-publish format-standard hentry category-osticket category-releases"> 1355 1356 1357 <div class="post__content"> 1358 1359 1360 <div class="post__content-info"> 1361 1362 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-available/" rel="bookmark">osTicket v1.17 Available</a></h2> 1363 <div class="post-additional-info"> 1364 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2022-09-30T17:31:56+00:00">September 30, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1365 1366 1367 <div class="post__text"> 1368 1369<p>We have officially released the first stable version of osTicket v1.17! This version of osTicket includes important features that may need to be set up<strong> </strong>in order to ensure emails in your helpdesk continue to work properly.</p> 1370 1371 1372 1373<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1374 1375 1376 1377<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store the password locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p> 1378 1379 1380 1381<p>If your helpdesk is using the ‘<a href="https://docs.osticket.com/en/latest/Plugins/Attachments%20in%20S3.html">Attachments in Amazon S3</a>‘ plugin, you will need to <a href="https://osticket.com/download/">download</a> the latest plugin and resave your credentials.</p> 1382 1383 1384 1385<h2 id="release-highlights">Requirements</h2> 1386 1387 1388 1389<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0.x.</p> 1390 1391 1392<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1393 1394 1395 </div> 1396 </div> 1397 1398</article> 1399 1400<article id="post-3291" class="post-standard post-3291 post type-post status-publish format-standard hentry category-osticket category-releases"> 1401 1402 1403 <div class="post__content"> 1404 1405 1406 <div class="post__content-info"> 1407 1408 <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-rc4-available/" rel="bookmark">osTicket v1.17 RC4 Available</a></h2> 1409 <div class="post-additional-info"> 1410 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2022-09-13T21:28:41+00:00">September 13, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span> </div> 1411 1412 1413 <div class="post__text"> 1414 1415<p>We have officially released osTicket v1.17 RC4. We are in the last stages of perfecting v1.17.</p> 1416 1417 1418 1419<h2 class="has-pale-pink-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2> 1420 1421 1422 1423<p>This is a release candidate, and it should <strong>not</strong> be used in production. It should only be used for testing purposes.</p> 1424 1425 1426 1427<h2 id="release-highlights">Requirements</h2> 1428 1429 1430 1431<p>In order to test external authorization, you must use the <a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">OAuth2 Plugin</a>. Please note that this release candidate requires PHP 8.0.x and should only be used for testing OAuth functionality.</p> 1432 1433 1434<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-rc4-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p> </div> 1435 1436 1437 </div> 1438 </div> 1439 1440</article> <h5 class="screen-reader-text">Posts pagination</h5> 1441 <div class="row"> 1442 <div class="col-lg-12"> 1443 <nav class="navigation"> 1444 <span aria-current="page" class="page-numbers current">1</span> 1445<a class="page-numbers" href="https://osticket.com/blog/page/2/">2</a> 1446<a class="page-numbers" href="https://osticket.com/blog/page/3/">3</a> 1447<a class="page-numbers" href="https://osticket.com/blog/page/4/">4</a> 1448<span class="page-numbers dots">…</span> 1449<a class="page-numbers" href="https://osticket.com/blog/page/7/">7</a> 1450<a class="next page-numbers" href="https://osticket.com/blog/page/2/"><svg class="btn-next"><use xlink:href="#arrow-right"></use></svg></a> </nav> 1451 </div> 1452 </div> 1453 1454 </main><!-- #main --> 1455 </div> 1456 <div class="col-lg-3 col-lg-offset-1 col-md-4 col-sm-12"> 1457 1458<aside aria-label="sidebar" class="sidebar"> 1459 <aside id="search-2" class="widget widget_search"><form method="get" action="https://osticket.com/" class="w-search"> 1460 <label for="search-widget-input" class="screen-reader-text">Search</label> 1461 <input class="email search input-standard-grey" required="required" id="search-widget-input" name="s" placeholder="Search" value="" type="search"> 1462 <button class="icon"> 1463 <i class="seoicon-loupe"></i> 1464 </button> 1465</form> 1466</aside><aside id="seosight_categories-2" class="widget w-post-category"><div class="crumina-heading widget-heading"><h5 class="heading-title">Post Category</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div> <ul class="post-category-wrap"> 1467 <li class="category-post-item"> 1468 <span class="post-count">62</span> 1469 <a href="https://osticket.com/category/osticket/" alt="View all posts in osTicket" class="category-title">osTicket <i class="seoicon-right-arrow"></i></a> </li> 1470 <li class="category-post-item"> 1471 <span class="post-count">1</span> 1472 <a href="https://osticket.com/category/osticket-2-0/" alt="View all posts in osTicket 2.0" class="category-title">osTicket 2.0 <i class="seoicon-right-arrow"></i></a> </li> 1473 <li class="category-post-item"> 1474 <span class="post-count">31</span> 1475 <a href="https://osticket.com/category/releases/" alt="View all posts in Releases" class="category-title">Releases <i class="seoicon-right-arrow"></i></a> </li> 1476 <li class="category-post-item"> 1477 <span class="post-count">25</span> 1478 <a href="https://osticket.com/category/youtube-videos/" alt="View all posts in YouTube Videos" class="category-title">YouTube Videos <i class="seoicon-right-arrow"></i></a> </li> 1479 </ul> 1480</aside><aside id="seosight_latest_news-2" class="widget w-latest-news"><div class="crumina-heading widget-heading"><h5 class="heading-title">Latest News</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div> <div class="latest-news-wrap" itemscope itemtype="http://schema.org/WebPage"> 1481 <article class="latest-news-item"> 1482 <header> 1483 <div class="post-additional-info"> 1484 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2026-06-17T22:13:17+00:00">June 17, 2026</time></span> </div> 1485 <h5 class="post__title entry-title" > 1486 <a href="https://osticket.com/osticket-v1-18-4-v1-17-8-available/" itemprop="relatedLink">osTicket v1.18.4 / v1.17.8 Available</a> 1487 </h5> 1488 </header> 1489 </article> 1490 1491 <article class="latest-news-item"> 1492 <header> 1493 <div class="post-additional-info"> 1494 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2026-01-15T17:35:11+00:00">January 15, 2026</time></span> </div> 1495 <h5 class="post__title entry-title" > 1496 <a href="https://osticket.com/osticket-v1-18-3-v1-17-7-available/" itemprop="relatedLink">osTicket v1.18.3 / v1.17.7 Available</a> 1497 </h5> 1498 </header> 1499 </article> 1500 1501 <article class="latest-news-item"> 1502 <header> 1503 <div class="post-additional-info"> 1504 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2025-02-06T21:20:24+00:00">February 6, 2025</time></span> </div> 1505 <h5 class="post__title entry-title" > 1506 <a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" itemprop="relatedLink">osTicket v1.18.2/v1.17.6 Available</a> 1507 </h5> 1508 </header> 1509 </article> 1510 1511 <article class="latest-news-item"> 1512 <header> 1513 <div class="post-additional-info"> 1514 <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date updated" datetime="2023-10-25T15:56:09+00:00">October 25, 2023</time></span> </div> 1515 <h5 class="post__title entry-title" > 1516 <a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" itemprop="relatedLink">osTicket v1.18.1/v1.17.5 Available</a> 1517 </h5> 1518 </header> 1519 </article> 1520 1521 </div> 1522 <a href="#" class="btn btn-small btn--dark btn-hover-shadow"> 1523 <span class="text">All News</span> 1524 <i class="seoicon-right-arrow"></i> 1525 </a> 1526</aside><aside id="seosight_tags-2" class="widget w-tags"><div class="crumina-heading widget-heading"><h5 class="heading-title">Popular Tags</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div> <div class="tags-wrap"> 1527 <a href="https://osticket.com/tag/osticket/" class="tag-cloud-link tag-link-57 tag-link-position-1" style="font-size: 15px;">osTicket</a> 1528<a href="https://osticket.com/tag/releases/" class="tag-cloud-link tag-link-59 tag-link-position-2" style="font-size: 15px;">Releases</a> </div> 1529</aside></aside> 1530 1531 </div> 1532 </div><!-- #row --> 1533 </div><!-- #primary --> 1534 1535 1536</div><!-- ! .content-wrapper Close --> 1537<!-- Footer --> 1538<footer id="site-footer" class="footer "> 1539 <div class="container"> 1540 <div class="row info">
1541 <div class="col-lg-7 col-md-7 col-sm-12 col-xs-12"> 1542 <div class="heading"> 1543 <h3 class="heading-title">Make Happy Customers</h3> 1544 <div class="heading-line"> 1545 <span class="short-line"></span> 1546 <span class="long-line"></span> 1547 </div> 1548 <p class="heading-text"> 1549 osTicket is a widely used and trusted open source support ticketing system. Easily scale and streamline your customer service and drastically improve your customer's experience. </p> 1550 </div> 1551 <div class="socials"> 1552 <a href="//facebook.com/Enhancesoft" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/facebook.svg" alt=""></a><a href="//twitter.com/osTicket" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/twitter.svg" alt=""></a><a href="https://www.instagram.com/osticket_software/" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/instagram.svg" alt=""></a><a href="https://www.youtube.com/c/osTicket_tutorials" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/youtube.svg" alt=""></a><a href="https://github.com/osTicket/osTicket" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/creative-market.svg" alt=""></a> </div> 1553 </div> 1554 1555 <div class="col-lg-offset-1 col-md-offset-1 col-lg-4 col-md-4 col-sm-12 col-xs-12"> 1556 <div class="row"> 1557 <aside id="seosight_menus-2" class="widget w-custom-menu col-lg-12 col-md-12 col-sm-12 col-xs-12"><div class="crumina-heading widget-heading"><h4 class="heading-title">Navigation</h4><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div> <div class="menus-wrap ovh"> 1558 <ul id="menu-footer-menu-1" class="list--traingle half-width"><li><a href="https://osticket.com/features/"><i class="fa fa-caret-right" aria-hidden="true"></i>Features</a></li> 1559<li><a href="https://osticket.com/editions/"><i class="fa fa-caret-right" aria-hidden="true"></i>Editions</a></li> 1560<li><a href="https://osticket.com/hosting-services/"><i class="fa fa-caret-right" aria-hidden="true"></i>Cloud-hosted</a></li> 1561<li><a href="https://forum.osticket.com/"><i class="fa fa-caret-right" aria-hidden="true"></i>Forum</a></li> 1562<li class="active"><a href="https://osticket.com/blog/"><i class="fa fa-caret-right" aria-hidden="true"></i>Blog</a></li> 1563</ul><ul id="menu-footer-menu-2" class="list--traingle half-width"><li><a href="https://osticket.com/about/"><i class="fa fa-caret-right" aria-hidden="true"></i>About osTicket</a></li> 1564<li><a href="https://enhancesoft.com/careers/"><i class="fa fa-caret-right" aria-hidden="true"></i>Careers</a></li> 1565<li><a href="https://osticket.com/faq/"><i class="fa fa-caret-right" aria-hidden="true"></i>FAQ</a></li> 1566<li><a href="https://osticket.com/contact-us/"><i class="fa fa-caret-right" aria-hidden="true"></i>Contact</a></li> 1567<li><a href="https://osticket.com/privacy/"><i class="fa fa-caret-right" aria-hidden="true"></i>Privacy</a></li> 1568<li><a href="https://osticket.com/terms/"><i class="fa fa-caret-right" aria-hidden="true"></i>Terms</a></li> 1569<li><a href="https://osticket.com/sitemap/"><i class="fa fa-caret-right" aria-hidden="true"></i>Sitemap</a></li> 1570</ul> </div> 1571</aside> </div> 1572 </div> 1573 </div> 1574 <div class="row"> 1575 <div class="contacts"> 1576 <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> 1577 <div class="contacts-item"> 1578 <div class="icon js-animate-icon"> 1579 <svg enable-background="new 0 0 64 64" version="1.1" viewBox="0 0 64 64" xml:space="preserve" xmlns="http://www.w3.org/2000/svg"><polygon fill="none" points=" 38.7,36.4 56,32 38.7,27.6 42,22 36.4,25.3 32,8 27.6,25.3 22,22 25.3,27.6 8,32 25.3,36.4 22,42 27.6,38.7 32,56 36.4,38.7 42,42 " stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></polygon><circle cx="32" cy="32" fill="none" r="4" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></circle><path d=" M26.1,53.2c-7.9-2.2-13.9-8.6-15.6-16.7" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d=" M53.5,36.9c-1.8,8.1-8.2,14.6-16.3,16.5" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d=" M36.9,10.5c8.2,1.9,14.7,8.3,16.6,16.6" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d=" M10.5,27.1c1.9-8.2,8.3-14.6,16.4-16.5" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path></svg> </div> 1580 <div class="content"> 1581 </div> 1582 </div> 1583 </div> 1584 </div> 1585 </div> 1586 </div> 1587 <div class="sub-footer small"> 1588 <div class="container"> 1589 <div class="row"> 1590 <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> 1591 <span class="site-copyright-text"> 1592 Copyright © 2026 osTicket.com, an <a href="http://enhancesoft.com" target="_blank">Enhancesoft</a> product </span> 1593 <svg class="back-to-top "> 1594 <a class="smooth-scroll" href="#primary"> 1595 <use xlink:href="#to-top"></use> 1596 </a> 1597 </svg> 1598 1599 </div> 1600 </div> 1601 </div> 1602 </div> 1603 </footer> 1604 1605<!-- End Footer --> 1606<svg class="hide"> 1607 <symbol id="arrow-left" viewBox="122.9 388.2 184.3 85"> 1608 <path d="M124.1,431.3c0.1,2,1,3.8,2.4,5.2c0,0,0.1,0.1,0.1,0.1l34.1,34.1c1.6,1.6,3.7,2.5,5.9,2.5s4.3-0.9,5.9-2.4 1609 c1.6-1.6,2.4-3.7,2.4-5.9s-0.9-3.9-2.4-5.5l-19.9-19.5h11.1c1.5,0,2.7-1.5,2.7-3c0-1.5-1.2-3-2.7-3h-17.6c-1.1,0-2.1,0.6-2.5,1.6 1610 c-0.4,1-0.2,2.1,0.6,2.9l24.4,24.4c0.6,0.6,0.9,1.3,0.9,2.1s-0.3,1.6-0.9,2.1c-0.6,0.6-1.3,0.9-2.1,0.9s-1.6-0.3-2.1-0.9 1611 l-34.2-34.2c0,0,0,0,0,0c-0.6-0.6-0.8-1.4-0.9-1.9c0,0,0,0,0,0c0-0.2,0-0.4,0-0.6c0.1-0.6,0.3-1.1,0.7-1.
16116c0-0.1,0.1-0.1,0.2-0.2 1612 l34.1-34.1c0.6-0.6,1.3-0.9,2.1-0.9s1.6,0.3,2.1,0.9c0.6,0.6,0.9,1.3,0.9,2.1s-0.3,1.6-0.9,2.1l-24.4,24.4c-0.8,0.8-1,2-0.6,3 1613 c0.4,1,1.4,1.7,2.5,1.7h125.7c1.5,0,2.7-1,2.7-2.5c0-1.5-1.2-2.5-2.7-2.5H152.6l19.9-20.1c1.6-1.6,2.4-3.8,2.4-6s-0.9-4.4-2.4-6 1614 c-1.6-1.6-3.7-2.5-5.9-2.5s-4.3,0.9-5.9,2.4l-34.1,34.1c-0.2,0.2-0.3,0.3-0.5,0.5c-1.1,1.2-1.8,2.8-2,4.4 1615 C124.1,430.2,124.1,430.8,124.1,431.3C124.1,431.3,124.1,431.3,124.1,431.3z"></path> 1616 <path d="M283.3,427.9h14.2c1.7,0,3,1.3,3,3c0,1.7-1.4,3-3,3H175.1c-1.5,0-2.7,1.5-2.7,3c0,1.5,1.2,3,2.7,3h122.4 1617 c4.6,0,8.4-3.9,8.4-8.5c0-4.6-3.8-8.5-8.4-8.5h-14.2c-1.5,0-2.7,1-2.7,2.5C280.7,426.9,281.8,427.9,283.3,427.9z"></path> 1618 </symbol> 1619 <symbol id="arrow-right" viewBox="122.9 388.2 184.3 85"> 1620 <path d="M305.9,430.2c-0.1-2-1-3.8-2.4-5.2c0,0-0.1-0.1-0.1-0.1l-34.1-34.1c-1.6-1.6-3.7-2.5-5.9-2.5c-2.2,0-4.3,0.9-5.9,2.4 1621 c-1.6,1.6-2.4,3.7-2.4,5.9s0.9,4.1,2.4,5.7l19.9,19.6h-11.1c-1.5,0-2.7,1.5-2.7,3c0,1.5,1.2,3,2.7,3h17.6c1.1,0,2.1-0.7,2.5-1.7 1622 c0.4-1,0.2-2.2-0.6-2.9l-24.4-24.5c-0.6-0.6-0.9-1.3-0.9-2.1s0.3-1.6,0.9-2.1c0.6-0.6,1.3-0.9,2.1-0.9c0.8,0,1.6,0.3,2.1,0.9 1623 l34.2,34.2c0,0,0,0,0,0c0.6,0.6,0.8,1.4,0.9,1.9c0,0,0,0,0,0c0,0.2,0,0.4,0,0.6c-0.1,0.6-0.3,1.1-0.7,1.6c0,0.1-0.1,0.1-0.2,0.2 1624 l-34.1,34.1c-0.6,0.6-1.3,0.9-2.1,0.9s-1.6-0.3-2.1-0.9c-0.6-0.6-0.9-1.3-0.9-2.1s0.3-1.6,0.9-2.1l24.4-24.4c0.8-0.8,1-1.9,0.6-2.9 1625 c-0.4-1-1.4-1.6-2.5-1.6H158.1c-1.5,0-2.7,1-2.7,2.5c0,1.5,1.2,2.5,2.7,2.5h119.3l-19.9,20c-1.6,1.6-2.4,3.7-2.4,6s0.9,4.4,2.4,5.9 1626 c1.6,1.6,3.7,2.5,5.9,2.5s4.3-0.9,5.9-2.4l34.1-34.1c0.2-0.2,0.3-0.3,0.5-0.5c1.1-1.2,1.8-2.8,2-4.4 1627 C305.9,431.3,305.9,430.8,305.9,430.2C305.9,430.2,305.9,430.2,305.9,430.2z"></path> 1628 <path d="M146.7,433.9h-14.2c-1.7,0-3-1.3-3-3c0-1.7,1.4-3,3-3h122.4c1.5,0,2.7-1.5,2.7-3c0-1.5-1.2-3-2.7-3H132.4 1629 c-4.6,0-8.4,3.9-8.4,8.5c0,4.6,3.8,8.5,8.4,8.5h14.2c1.5,0,2.7-1,2.7-2.5C149.3,434.9,148.1,433.9,146.7,433.9z"></path> 1630 </symbol> 1631 <symbol id="to-top" viewBox="0 0 32 32"> 1632 <path d="M17,22 L25.0005601,22 C27.7616745,22 30,19.7558048 30,17 C30,14.9035809 28.7132907,13.1085075 26.8828633,12.3655101 1633 L26.8828633,12.3655101 C26.3600217,9.87224935 24.1486546,8 21.5,8 C20.6371017,8 19.8206159,8.19871575 19.0938083,8.55288165 1634 C17.8911816,6.43144875 15.6127573,5 13,5 C9.13400656,5 6,8.13400656 6,12 C6,12.1381509 6.00400207,12.275367 6.01189661,12.4115388 1635 L6.01189661,12.4115388 C4.23965876,13.1816085 3,14.9491311 3,17 C3,19.7614237 5.23249418,22 7.99943992,22 L16,22 L16,16 L12.75,19.25 1636 L12,18.5 L16.5,14 L21,18.5 L20.25,19.25 L17,16 L17,22 L17,22 Z M16,22 L16,27 L17,27 L17,22 L16,22 L16,22 Z" 1637 id="cloud-upload"></path> 1638 </symbol> 1639 1640</svg> 1641
1642<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=5.6.4' id='swv-js'></script>
vendor: 1 bytes, line 1642
1642
1643<script type='text/javascript' id='contact-form-7-js-extra'> 1644/* <![CDATA[ */ 1645var wpcf7 = {"api":{"root":"https:\/\/osticket.com\/wp-json\/","namespace":"contact-form-7\/v1"}}; 1646/* ]]> */ 1647</script>
vendor: 1 bytes, line 1647
1647
1648<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/includes/js/index.js?ver=5.6.4' id='contact-form-7-js'></script>
vendor: 1 bytes, line 1648
1648
1649<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/semantic-ui/semantic.min.js?ver=6.1' id='sui-script-js'></script>
vendor: 1 bytes, line 1649
1649
1650<script type='text/javascript' id='seosight-portfolio-likes-js-extra'> 1651/* <![CDATA[ */ 1652var fwAjaxUrl = "\/wp-admin\/admin-ajax.php"; 1653/* ]]> */ 1654</script>
vendor: 1 bytes, line 1654
1654
1655<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/framework-customizations/extensions/portfolio/static/js/likes.js?ver=1.0.9' id='seosight-portfolio-likes-js'></script>
vendor: 1 bytes, line 1655
1655
1656<script type='text/javascript' async="async" src='https://osticket.com/wp-content/themes/seosight/js/sharer.min.js?ver=0.5' id='seosight-share-buttons-js'></script>
vendor: 84 bytes, lines 1656-1657
1656 1657<script type='text/javascript' src='https://www.google.com/recaptcha/api.js?render=
16576LdB2J8UAAAAAPmbZ2lvrjOX9_w-fphuemVkI6cY
vendor: 50 bytes, line 1657
1657&ver=3.0' id='google-recaptcha-js'></script>
1658<script type='text/javascript' src='https://osticket.com/wp-includes/js/dist/vendor/regenerator-runtime.min.js?ver=0.13.9' id='regenerator-runtime-js'></script>
vendor: 1 bytes, line 1658
1658
1659<script type='text/javascript' src='https://osticket.com/wp-includes/js/dist/vendor/wp-polyfill.min.js?ver=3.15.0' id='wp-polyfill-js'></script>
vendor: 1 bytes, line 1659
1659
1660<script type='text/javascript' id='wpcf7-recaptcha-js-extra'> 1661/* <![CDATA[ */ 1662var wpcf7_recaptcha = {"sitekey":"6LdB2J8UAAAAAPmbZ2lvrjOX9_w-fphuemVkI6cY","actions":{"homepage":"homepage","contactform":"contactform"}}; 1663/* ]]> */ 1664</script>
vendor: 1 bytes, line 1664
1664
1665<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/modules/recaptcha/index.js?ver=5.6.4' id='wpcf7-recaptcha-js'></script>
vendor: 1 bytes, line 1665
1665
1666<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/swiper.jquery.min.js?ver=1.1.0' id='swiper-slider-js'></script>
vendor: 1 bytes, line 1666
1666
1667<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/crum-mega-menu.js?ver=1.1.0' id='seosight-megamenu-js'></script>
vendor: 1 bytes, line 1667
1667
1668<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/theme-plugins.js?ver=1.1.0' id='seosight-plugins-js'></script>
vendor: 1 bytes, line 1668
1668
1669<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/main.js?ver=1.0' id='seosight-main-script-js'></script>
vendor: 1 bytes, line 1669
1669
1670<script type='text/javascript' id='seosight-main-script-js-after'> 1671jQuery( document ).ready(function($) { $(document).ready(function() { 1672 $("#site-footer").find(".socials a:nth-child(5) img").attr("src", "https://osticket.com/wp-content/uploads/2021/03/github-icon.png"); 1673}); }); 1674</script>
vendor: 1 bytes, line 1674
1674
1675<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/tippy.min.js?ver=0.11.2' id='tippy-js-js'></script>
vendor: 1 bytes, line 1675
1675
1676<script type='text/javascript' src='https://osticket.com/wp-content/plugins/kingcomposer/assets/frontend/js/kingcomposer.min.js?ver=2.9.6' id='kc-front-scripts-js'></script>
1676 1677 1678</body> 1679</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.