PageSourceSearch

https://osticket.com/blog/

html osticket.com collected 2026-10-02 02:35:09 UTC 95,324 bytes, 1,679 lines download raw bytes

1<!DOCTYPE html>
2<html lang="en-US">
3<head>
4    <meta charset="UTF-8">
5    <meta name="viewport" content="width=device-width, initial-scale=1">
6    <link rel="profile" href="http://gmpg.org/xfn/11">
7    <link rel="pingback" href="https://osticket.com/xmlrpc.php">
8    <title>Blog &#8211; osTicket | Support Ticketing System</title>
9<meta name='robots' content='max-image-preview:large' />
10<link rel='dns-prefetch' href='//www.google.com' />
11<link rel='dns-prefetch' href='//fonts.googleapis.com' />
12<link rel="alternate" type="application/rss+xml" title="osTicket | Support Ticketing System &raquo; Feed" href="https://osticket.com/feed/" />
13<link rel="alternate" type="application/rss+xml" title="osTicket | Support Ticketing System &raquo; Comments Feed" href="https://osticket.com/comments/feed/" />
14<script type="text/javascript">
15window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/osticket.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.1"}};
16/*! This file is auto-generated */
17!function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode,e=(p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0),i.toDataURL());return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r<o.length;r++)t.supports[o[r]]=function(e){if(p&&p.fillText)switch(p.textBaseline="top",p.font="600 32px Arial",e){case"flag":return s([127987,65039,8205,9895,65039],[127987,65039,8203,9895,65039])?!1:!s([55356,56826,55356,56819],[55356,56826,8203,55356,56819])&&!s([55356,57332,56128,56423,56128,56418,56128,56421,56128,56430,56128,56423,56128,56447],[55356,57332,8203,56128,56423,8203,56128,56418,8203,56128,56421,8203,56128,56430,8203,56128,56423,8203,56128,56447]);case"emoji":return!s([129777,127995,8205,129778,127999],[129777,127995,8203,129778,127999])}return!1}(o[r]),t.supports.everything=t.supports.everything&&t.supports[o[r]],"flag"!==o[r]&&(t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&t.supports[o[r]]);t.supports.everythingExceptFlag=t.supports.everythingExceptFlag&&!t.supports.flag,t.DOMReady=!1,t.readyCallback=function(){t.DOMReady=!0},t.supports.everything||(n=function(){t.readyCallback()},a.addEventListener?(a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(e=t.source||{}).concatemoji?c(e.concatemoji):e.wpemoji&&e.twemoji&&(c(e.twemoji),c(e.wpemoji)))}(window,document,window._wpemojiSettings);
18</script>
18
19<style type="text/css">
20img.wp-smiley,
21img.emoji {
22	display: inline !important;
23	border: none !important;
24	box-shadow: none !important;
25	height: 1em !important;
26	width: 1em !important;
27	margin: 0 0.07em !important;
28	vertical-align: -0.1em !important;
29	background: none !important;
30	padding: 0 !important;
31}
32</style>
33	<link rel='stylesheet' id='wp-block-library-css' href='https://osticket.com/wp-includes/css/dist/block-library/style.min.css?ver=6.1' type='text/css' media='all' />
34<link rel='stylesheet' id='classic-theme-styles-css' href='https://osticket.com/wp-includes/css/classic-themes.min.css?ver=1' type='text/css' media='all' />
35<style id='global-styles-inline-css' type='text/css'>
36body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);
36--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--duotone--dark-grayscale: url('#wp-duotone-dark-grayscale');--wp--preset--duotone--grayscale: url('#wp-duotone-grayscale');--wp--preset--duotone--purple-yellow: url('#wp-duotone-purple-yellow');--wp--preset--duotone--blue-red: url('#wp-duotone-blue-red');--wp--preset--duotone--midnight: url('#wp-duotone-midnight');--wp--preset--duotone--magenta-yellow: url('#wp-duotone-magenta-yellow');--wp--preset--duotone--purple-green: url('#wp-duotone-purple-green');--wp--preset--duotone--blue-orange: url('#wp-duotone-blue-orange');--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;}:where(.is-layout-flex){gap: 0.5em;}body .is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}body .is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}body .is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width: var(--wp--style--global--content-size);margin-left: auto !important;margin-right: auto !important;}body .is-layout-constrained > .alignwide{max-width: var(--wp--style--global--wide-size);}body .is-layout-flex{display: flex;}body .is-layout-flex{flex-wrap: wrap;align-items: center;}body .is-layout-flex > *{margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}
36.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;}
37.wp-block-navigation a:where(:not(.wp-element-button)){color: inherit;}
38:where(.wp-block-columns.is-layout-flex){gap: 2em;}
39.wp-block-pullquote{font-size: 1.5em;line-height: 1.6;}
40</style>
41<link rel='stylesheet' id='contact-form-7-css' href='https://osticket.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=5.6.4' type='text/css' media='all' />
42<link rel='stylesheet' id='wbr-pricing-tables-css' href='https://osticket.com/wp-content/plugins/wppricing-builder-lite-responsive-pricing-table-builder/assets/css/pricing-tables.css?ver=6.1' type='text/css' media='all' />
43<link rel='stylesheet' id='child_style-css' href='https://osticket.com/wp-content/themes/seosight-child/style.css?ver=7177' type='text/css' media='all' />
44<link rel='stylesheet' id='child_jpie7-css' href='https://osticket.com/wp-content/themes/seosight-child/css/jquery-picklist-ie7.css?ver=6.1' type='text/css' media='all' />
45<link rel='stylesheet' id='child_jp-css' href='https://osticket.com/wp-content/themes/seosight-child/css/jquery-picklist.css?ver=6.1' type='text/css' media='all' />
46<link rel='stylesheet' id='child_button-css' href='https://osticket.com/wp-content/themes/seosight-child/css/button.min.css?ver=6.1' type='text/css' media='all' />
47<link rel='stylesheet' id='child_step-css' href='https://osticket.com/wp-content/themes/seosight-child/css/step.min.css?ver=6.1' type='text/css' media='all' />
48<link rel='stylesheet' id='sui-style-css' href='https://osticket.com/wp-content/themes/seosight-child/semantic-ui/semantic.min.css?ver=6.1' type='text/css' media='all' />
49<link rel='stylesheet' id='font-awesome-css' href='https://osticket.com/wp-content/plugins/unyson/framework/static/libs/font-awesome/css/font-awesome.min.css?ver=2.7.24' type='text/css' media='all' />
50<link rel='stylesheet' id='normalize-css' href='https://osticket.com/wp-content/themes/seosight/css/normalize.css?ver=1' type='text/css' media='all' />
51<link rel='stylesheet' id='seosight-grid-css' href='https://osticket.com/wp-content/themes/seosight/css/grid.css?ver=2.0.0' type='text/css' media='all' />
52<link rel='stylesheet' id='seosight-theme-style-css' href='https://osticket.com/wp-content/themes/seosight/css/theme-styles.css?ver=2.0.0' type='text/css' media='all' />
53<style id='seosight-theme-style-inline-css' type='text/css'>
54h1, .h1{color:#2f2c2c;} h2, .h2{color:#2f2c2c;} h3, .h3{color:#2f2c2c;} h4, .h4{color:#2f2c2c;} h5, .h5{color:#2f2c2c;} h6, .h6{color:#2f2c2c;} body, p, article p{color:#757575;} .primary-menu-menu > li > a{color:#2f2c2c;} .logo .logo-text .logo-title, .logo .logo-text .logo-sub-title{color:#2f2c2c;} 
55</style>
56<link rel='stylesheet' id='seosight-theme-plugins-css' href='https://osticket.com/wp-content/themes/seosight/css/theme-plugins.css?ver=6.1' type='text/css' media='all' />
57<link rel='stylesheet' id='seosight-theme-blocks-css' href='https://osticket.com/wp-content/themes/seosight/css/blocks.css?ver=6.1' type='text/css' media='all' />
58<link rel='stylesheet' id='seosight-color-scheme-css' href='https://osticket.com/wp-content/themes/seosight/css/color-selectors.css?ver=6.1' type='text/css' media='all' />
59<style id='seosight-color-scheme-inline-css' type='text/css'>
60#stunning-header{background-color:#3e4d50;}#site-footer{background-color:#1c1c1c;background-image:;}
61</style>
62<link rel='stylesheet' id='seosight-icons-css' href='https://osticket.com/wp-content/themes/seosight/css/crumina-icons.css?ver=6.1' type='text/css' media='all' />
63<link rel='stylesheet' id='seosight-theme-font-css' href='//fonts.googleapis.com/css?family=Varela+Round&#038;ver=1.0' type='text/css' media='all' />
64<link rel='stylesheet' id='tippy-css-css' href='https://osticket.com/wp-content/themes/seosight/css/tippy.css?ver=0.11.2' type='text/css' media='all' />
65<link rel='stylesheet' id='titillium-web-css' href='//fonts.googleapis.com/css?family=Titillium+Web%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900&#038;subset=latin-ext%2Clatin&#038;ver=2.9.6' type='text/css' media='all' />
66<link rel='stylesheet' id='montserrat-css' href='//fonts.googleapis.com/css?family=Montserrat%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic&#038;subset=vietnamese%2Clatin%2Clatin-ext&#038;ver=2.9.6' type='text/css' media='all' />
67<link rel='stylesheet' id='roboto-css' href='//fonts.googleapis.com/css?family=Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic&#038;subset=cyrillic%2Ccyrillic-ext%2Cgreek%2Cgreek-ext%2Clatin%2Clatin-ext%2Cvietnamese&#038;ver=2.9.6' type='text/css' media='all' />
68<link rel='stylesheet' id='kc-animate-css' href='https://osticket.com/wp-content/plugins/kingcomposer/assets/css/animate.css?ver=2.9.6' type='text/css' media='all' />
69<link rel='stylesheet' id='kc-icon-1-css' href='https://osticket.com/wp-content/themes/seosight/css/seotheme.css?ver=2.9.6' type='text/css' media='all' />
70<link rel='stylesheet' id='kc-icon-2-css' href='https://osticket.com/wp-content/plugins/kingcomposer/assets/css/icons.css?ver=2.9.6' type='text/css' media='all' />
71<script type='text/javascript' src='https://osticket.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.1' id='jquery-core-js'></script>
vendor: 1 bytes, line 71
71
72<script type='text/javascript' src='https://osticket.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2' id='jquery-migrate-js'></script>
vendor: 1 bytes, line 72
72
73<script type='text/javascript' id='ost-download-manager-admin-js-extra'>
74/* <![CDATA[ */
75var WPURLS = {"ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"};
76/* ]]> */
77</script>
vendor: 1 bytes, line 77
77
78<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/admin/js/ost-download-manager-admin.js?ver=6.1' id='ost-download-manager-admin-js'></script>
vendor: 1 bytes, line 78
78
79<script type='text/javascript' id='popup-js-extra'>
80/* <![CDATA[ */
81var WPURLS = {"pluginUrl":"https:\/\/osticket.com\/wp-content\/plugins\/ost-download-manager\/public\/","childUrl":"https:\/\/osticket.com\/wp-content\/themes\/seosight-child","ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"};
82/* ]]> */
83</script>
vendor: 1 bytes, line 83
83
84<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/public/js/popup.js?ver=6.1' id='popup-js'></script>
vendor: 1 bytes, line 84
84
85<script type='text/javascript' id='ostSelection-js-extra'>
86/* <![CDATA[ */
87var WPURLS = {"pluginUrl":"https:\/\/osticket.com\/wp-content\/plugins\/ost-download-manager\/public\/","ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php"};
88/* ]]> */
89</script>
vendor: 1 bytes, line 89
89
90<script type='text/javascript' src='https://osticket.com/wp-content/plugins/ost-download-manager/public/js/ostSelection.js?ver=2034' id='ostSelection-js'></script>
vendor: 1 bytes, line 90
90
91<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery.ui.widget.min.js?ver=6.1' id='widget-js'></script>
vendor: 1 bytes, line 91
91
92<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery-picklist.min.js?ver=6.1' id='picklist-js'></script>
vendor: 1 bytes, line 92
92
93<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/jquery.validate.min.js?ver=6.1' id='validate-js'></script>
vendor: 1 bytes, line 93
93
94<script type='text/javascript' id='popup_script-js-extra'>
95/* <![CDATA[ */
96var WPURLS = {"ajaxurl":"https:\/\/osticket.com\/wp-admin\/admin-ajax.php","TRIAL_CREATED":"201","TRIAL_ACCEPTED":"202","TRIAL_FAILED":"400","TRIAL_AVAILABLE":"100","TRIAL_UNAVAILABLE":"409","nonce":"130dc49a4b","template":"https:\/\/osticket.com\/wp-content\/themes\/seosight-child"};
97/* ]]> */
98</script>
vendor: 1 bytes, line 98
98
99<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/js/popup.js?ver=6.1' id='popup_script-js'></script>
99
100<link rel="https://api.w.org/" href="https://osticket.com/wp-json/" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://osticket.com/xmlrpc.php?rsd" />
101<link rel="wlwmanifest" type="application/wlwmanifest+xml" href="https://osticket.com/wp-includes/wlwmanifest.xml" />
102<script type="text/javascript">var kc_script_data={ajax_url:"https://osticket.com/wp-admin/admin-ajax.php"}</script>
102<div class="popUpBackground">
103  <!-- displays the supportsystem sign up form popup -->
104    <div class="signUpPopup">
105        <div class="popUpHeader">
106            <i class="fa fa-times-circle-o closePopup" aria-hidden="true"></i>
107        </div>
108        <div class="popUpContent">
109            <div id="signUpFormSection">
110                <h2 class="popUpTitle">Try out the best cloud-hosted help desk platform for 30 days</h2>
111                <form method="POST" class="ui form" id="signUpForm">
112                    <div class="field">
113                      <div class="two fields">
114                        <div class="field ui left icon fluid input">
115                          <input type="text" id="signUpFName" name="su-fname" placeholder="First Name">
116                          <i class="user icon"></i>
117                        </div>
118                        <div>
119                          <p id="signUpFNameError" class="popUpErrors" type="text"></p>
120                        </div>
121                        <div class="field">
122                          <input type="text" id="signUpLName" name="su-lname" placeholder="Last Name">
123                        </div>
124                        <div>
125                          <p id="signUpLNameError" class="popUpErrors" type="text"></p>
126                        </div>
127                      </div>
128                    </div>
129
130                    <div class="field">
131                        <div class="ui left icon fluid input">
132                          <input id="signUpCompName" type="text" name="su-comp" placeholder="Company Name">
133                          <i class="building icon"></i>
134                        </div>
135                        <div>
136                          <p id="signUpCompNameError" class="popUpErrors" type="text"></p>
137                        </div>
138                    </div>
139
140                    <div class="field">
141                        <div class="ui left icon fluid right labeled input">
142                          <input id="signUpCompUrl" type="text" name="su-url" placeholder="subdomain">
143                          <div class="ui basic label">
144                            .supportsystem.com
145                          </div>
146                          <i id="signUpCompUrlIcon" class="linkify icon"></i>
147                        </div>
148                        <div>
149                          <p id="signUpCompUrlError" class="popUpErrors" type="text"></p>
150                        </div>
151                    </div>
152
153                    <div class="field">
154                        <div class="ui left icon fluid input">
155                          <input id="signUpEmail" type="email" name="su-email" placeholder="Work Email Address">
156                          <i class="mail icon"></i>
157                        </div>
158                        <div>
159                          <p id="signUpEmailError" class="popUpErrors" type="text"></p>
160                        </div>
161                    </div>
162                    <div>
163                      <p id="signUpInstallationError" class="popUpErrors" type="text"></p>
164                    </div>
165                    <div class="field">
166                        <div>
167                            <select id="industry" name="industry" required style="color: lightgray;">
168                                <option value="" disabled selected hidden>Choose an industry</option>
169                                <option value="education">Education</option>
170                                <option value="healthcare">Healthcare</option>
171                                <option value="technology_saas">Technology (SaaS)</option>
172                                <option value="government_facilities">Government Facilities i.e county</option>
173                                <option value="hospitality">Hospitality</option>
174                                <option value="manufacturing">Manufacturing</option>
175                                <option value="logistics">Logistics</option>
176                                <option value="finance">Finance</option>
177                                <option value="human_resources">Human Resources</option>
178                                <option value="automotive">Automotive</option>
179                                <option value="real_estate">Real Estate</option>
180                                <option value="legal_services">Legal Services</option>
181                                <option value="ngos_nonprofits">NGO’s & Nonprofits</option>
182                                <option value="fmcg">FMCG - Fast-Moving Consumer Goods</option>
183                                <option value="other">Other</option>
184                            </select>
185                        </div>
186                        <div style="text-align: center; margin-top: -20px;">
187                            No Credit Card Required. No obligation, cancel anytime.
188                        </div>
189                    </div>
190            </div>
191                <div id="signUpLoading">
192                    <h4>Thank you for signing up for a 30-day free trial!</h4>
193                    <p class="lead">Please watch our SupportSystem walkthrough video while we process your account.</p>
194                    <iframe width="100%" height="315" src="https://www.youtube.com/embed/w2wbqmBaQZg" frameborder="0" allowfullscreen></iframe>
195                </div>
196        </div>
197        <div class="popUpFooter">
198            <img id="spinner" src="" style="display: none;" />
199            <p>Your New Journey Begins Here</p>
200            <div class="oArrow"></div>
201            <button type="submit" class="signUpBtn">Get Started Now</button>
202        </div>
203            </form>
204
205        <div class="popUpFinePrint noselect">
206            By creating an account, you agree to our <a href="https://supportsystem.com/terms/">Terms of Service</a>
207            and <a href="https://supportsystem.com/privacy/">Privacy Policy</a>.
208        </div>
209    </div>
210
211<!-- Displays the ost download form popup -->
212<div class="ostDPopup">
213    <div class="popUpHeader">
214        <i class="fa fa-times-circle-o closePopup" aria-hidden="true"></i>
215    </div>
216    <div class="popUpContent">
217        <div id="ostDFormSection">
218            <h1 class="popUpTitle">Subscribe to osTicket Mailing Lists</h1>
219            <p class="lead">Thanks for choosing osTicket. Please subscribe to the osTicket mailing lists to be informed of <sp
219an style="color: orange; font-weight: bold;">available upgrades</span> and <span style="color: orange; font-weight: bold;">security patches</span> when they are released.</p>
220
221            <form method="POST" class="ui form" id="finalDForm">
222                <div class="field">
223                    <label>First Name</label>
224                    <div class="ui left icon fluid input">
225                        <input name="name" id="ostDFName" placeholder="First Name" type="text">
226                        <i class="user icon"></i>
227                    </div>
228                    <div>
229                      <p id="ostDFNameError" class="popUpErrors" type="text"></p>
230                    </div>
231                </div>
232
233                <div class="field">
234                    <label>Last Name</label>
235                    <div class="ui left icon fluid input">
236                        <input name="name" id="ostDLName" placeholder="Last Name" type="text">
237                        <i class="user icon"></i>
238                    </div>
239                    <div>
240                      <p id="ostDLNameError" class="popUpErrors" type="text"></p>
241                    </div>
242                </div>
243
244                <div class="field">
245                    <label>Email</label>
246                    <div class="ui left icon fluid input">
247                        <input class="finalDInput" id="ostDEmail" type="email" name="email" placeholder="Email Address"/>
248                        <i class="mail icon"></i>
249                    </div>
250                    <div>
251                      <p id="ostDEmailError" class="popUpErrors" type="text"></p>
252                    </div>
253                </div>
254
255                <div class="field">
256                    <label>Company</label>
257                    <div class="ui left icon fluid input">
258                        <input class="finalDInput" id="finalDComp" type="text" name="company" placeholder="Company"/>
259                        <i class="building icon"></i>
260                    </div>
261                </div>
262
263                <div class="field">
264                    <label for="industry">Industry:</label>
265                    <div class="ui selection dropdown finalDInput" id="finalDIndustry" name="industry">
266                      <input name="industry" type="hidden">
267                      <i class="dropdown icon"></i>
268                      <div class="default text">Select One</div>
269                      <div class="menu">
270                          <div class="item selected" data-value="0">Select One</div>
271                          <div class="item" data-value="1">Accounting</div>
272                          <div class="item" data-value="2">Broadcasting/Advertising</div>
273                          <div class="item" data-value="3">Call Center</div>
274                          <div class="item" data-value="4">Construction</div>
275                          <div class="item" data-value="5">Education</div>
276                          <div class="item" data-value="6">Entertainment/Leisure</div>
277                          <div class="item" data-value="7">Financial</div>
278                          <div class="item" data-value="8">Food Service</div>
279                          <div class="item" data-value="9">Government</div>
280                          <div class="item" data-value="10">Healthcare</div>
281                          <div class="item" data-value="11">Information Technology</div>
282                          <div class="item" data-value="12">Manufacturing</div>
283                          <div class="item" data-value="13">Real Estate</div>
284                          <div class="item" data-value="14">Retail</div>
285                          <div class="item" data-value="15">Utilities</div>
286                          <div class="item" data-value="16">Vendor/Redistributor</div>
287                          <div class="item" data-value="17">Other</div>
288                      </div>
289                    </div>
290                </div>
291            </div>
292        </div>
293        <div class="popUpFooter">
294            <p id="ostDNoThx">No Thanks</p>
295            <button type="submit" class="ostDSubmit">Send</button>
296            <button type="submit" class="ostSubSubmit">Add</button>
297        </div>
298    </form>
299</div>
300
301</div>
302
303<!-- displays # of selected ost languages or plugins and the ability to download -->
304<div class="langPluginSelectBox">
305    <p><span class="langPluginCount"></span> <span class="langPluginName"></span> selected</p>
306    <button type="submit" class="ostDSubmit ui blue button">Download</button>
307</div>
308<script>
vendor: 397 bytes, lines 308-321
308
309	(function (i, s, o, g, r, a, m) {
310		i['GoogleAnalyticsObject'] = r;
311		i[r] = i[r] || function () {
312			(i[r].q = i[r].q || []).push(arguments)
313		}, i[r].l = 1 * new Date();
314		a = s.createElement(o),
315			m = s.getElementsByTagName(o)[0];
316		a.async = 1;
317		a.src = g;
318		m.parentNode.insertBefore(a, m)
319	})(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga');
320
321	ga('create', '
321UA-2995188-11
vendor: 38 bytes, lines 321-323
321', 'auto');
322	ga('send', 'pageview');
323
324</script>
324<link rel="icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-32x32.png" sizes="32x32" />
325<link rel="icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-192x192.png" sizes="192x192" />
326<link rel="apple-touch-icon" href="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-180x180.png" />
327<meta name="msapplication-TileImage" content="https://osticket.com/wp-content/uploads/2021/03/cropped-ost-icon-512-270x270.png" />
328		<style type="text/css" id="wp-custom-css">
329			/*
330You can add your own CSS here.
331
332Click the help icon above to learn more.
333*/
334.header .primary-menu #menu-item-3154 a {
335     background-color: #3db879;
336     padding: 10px;
337     color: white;
338     border-radius: 5px;
339     text-decoration: none;
340}
341
342.header .primary-menu #menu-item-3154 a:hover {
343     background-color: #3f9c35;
344}
345
346.header .primary-menu #menu-item-3154 a:before, .header .primary-menu #menu-item-3154 a:after {
347     border: none;
348}
349
350@media only screen and (max-width: 1023px) {
351     .header .primary-menu #menu-item-3154 a {
352          text-align: center;
353          margin-top: 10px;
354     }
355}
356
357.popUpBackground {
358    background-color: rgba(0,0,0, .8);
359    position: fixed;
360    top: 0;
361    left: 0;
362    bottom: 0;
363    right: 0;
364    z-index: 9998;
365    display: none;
366}
367
368.signUpPopup {
369    width: 100%;
370    max-width:600px;
371    height: auto;
372    position:fixed;
373    left:50%;
374    top:42%;
375    margin-left:-300px;
376    margin-top:-250px;
377    background-color: white;
378    display: none;
379	  z-index: 9999;
380    border-radius: 10px;
381}
382
383.ostDPopup {
384    width: 100%;
385    max-width:600px;
386    height: 615px;
387    position:fixed;
388    left:50%;
389    top:42%;
390    margin-left:-300px;
391    margin-top:-250px;
392    background-color: white;
393    display: none;
394	  z-index: 9999;
395    border-radius: 10px;
396}
397
398.popUpHeader {
399    width: 100%;
400    height: 30px;
401    border-top-left-radius: 10px;
402    border-top-right-radius: 10px;
403    padding: 7px;
404}
405
406.popUpTitle {
407    text-align: center;
408    margin-top: -10px;
409    margin-bottom: 10px;
410    line-height: 30px;
411}
412
413.popUpHeader .closePopup {
414    float: right;
415}
416
417.popUpHeader .closePopup:hover {
418    cursor: pointer;
419    color: #094b76;
420}
421
422.popUpErrors {
423  color: red;
424}
425
426.popUpContent {
427    width: 100%;
428    height: auto;
429    padding: 20px 20px 0 20px;
430}
431
432.ostDPopup .popUpContent {
433    height: 515px;
434}
435
436.ostDPopup .popUpContent p {
437    text-align: left;
438}
439.ostDPopup .popUpContent .lead {
440    text-align: center;
441}
442
443.ostDPopup .popUpContent {
444    overflow-y: scroll;
445}
446
447.popUpContent form {
448    margin-top: 20px;
449}
450
451#finalDForm input {
452    padding-left: 10px;
453}
454
455.popUpFooter {
456    width: 100%;
457    height:55px;
458    border-top: 1px solid #f3f3f4;
459    padding: 10px;
460}
461
462.popUpFooter p {
463    font-family: ChewedPenBB;
464    color: orange;
465    font-size: 30px;
466    float: left;
467    margin-top: 5px;
468}
469
470.oArrow {
471    background-image: url("images/arrow-orange-1.png");
472    background-repeat: no-repeat;
473    background-size: 100px 40px;
474    width: 100px;
475    height: 40px;
476    float: left;
477    margin-left: 10px;
478}
479
480.popUpFooter button {
481    width: 160px;
482    height: auto;
483    border-radius: 5px;
484    border: none;
485    padding: 10px 15px;
486    float: right;
487}
488
489.ostDPopup .popUpFooter p {
490    color: gray;
491    text-decoration: none;
492    margin-top: 10px !important;
493    margin-left: 15px;
494    font-family: inherit;
495    font-size: 12px;
496}
497
498.ostDPopup .popUpFooter p:hover {
499    color: orange;
500    cursor: pointer;
501}
502
503.ostDSubmit {
504    background: #0085ba;
505    color: white;
506}
507
508.signUpBtn {
509    float: right;
510    background-color: #3cb879;
511    color: white;
512}
513
514.signUpBtn:hover {
515    cursor: pointer;
516    background-color: #37A970;
517}
518
519.getStartedBtn {
520    float: center;
521}
522
523.clear {
524    clear: both;
525}
526
527.popUpFinePrint {
528    margin-top: 20px;
529    width: 100%;
530    min-height: 30px;
531    border-bottom-left-radius: 10px;
532    border-bottom-right-radius: 10px;
533    background-color: #f7f9f9;
534    color: #B8B8B8;
535    font-size: 12px;
536}
537
538.popUpFinePrint p {
539/*     float: left; */
540}
541
542@media only screen and (max-width: 660px) {
543    .signUpPopup, .ostDPopup {
544        max-width: 90%;
545        margin-left: -290px;
546    }
547}
548
549@media only screen and (max-width: 650px) {
550    .oArrow {
551        background-size: 60px 40px;
552        width: 60px;
553    }
554}
555
556@media only screen and (max-width: 630px) {
557    .signUpPopup, .ostDPopup {
558        max-width: 90%;
559        margin-left: -280px;
560    }
561}
562
563@media only screen and (max-width: 600px) {
564    .signUpPopup, .ostDPopup {
565        max-width: 90%;
566        margin-left: -270px;
567    }
568
569    .oArrow {
570        display: none;
571    }
572}
573
574@media only screen and (max-width: 580px) {
575    .signUpPopup, .ostDPopup {
576        margin-left: -260px;
577    }
578}
579
580@media only screen and (max-width: 560px) {
581    .signUpPopup, .ostDPopup {
582        margin-left: -250px;
583    }
584}
585
586@media only screen and (max-width: 540px) {
587    .signUpPopup, .ostDPopup {
588        margin-left: -240px;
589    }
590
591    .popUpFooter p {
592        font-size: 25px;
593    }
594}
595
596@media only screen and (max-width: 510px) {
597    .signUpPopup, .ostDPopup {
598        margin-left: -230px;
599    }
600}
601
602@media only screen and (max-width: 490px) {
603    .signUpPopup, .ostDPopup {
604        margin-left: -220px;
605    }
606}
607
608@media only screen and (max-width: 470px) {
609    .signUpPopup, .ostDPopup {
610        margin-left: -210px;
611        margin-top: -270px;
612        height: 520px;
613        top: 50%;
614    }
615
616    .popUpContent {
617        height: 410px;
618        overflow-x: scroll;
619    }
620
621    .signUpPopup .popUpFooter p {
622        display: none;
623    }
624
625    .signUpPopup .popUpFooter button {
626        width: 100%;
627    }
628
629    .popUpFinePrint {
630        margin-top: 7px;
631    }
632
633    .ostDPopup .popUpContent {
634        height: 420px;
635    }
636}
637
638@media only screen and (max-width: 450px) {
639    .signUpPopup, .ostDPopup {
640        margin-left: -200px;
641    }
642
643}
644
645@media only screen and (max-width: 430px) {
646    .signUpPopup, .ostDPopup {
647        margin-left: -190px;
648    }
649}
650
651@media only screen and (max-width: 410px) {
652    .signUpPopup, .ostDPopup {
653        margin-left: -180px;
654    }
655}
656
657@media only screen and (max-width: 390px) {
658    .signUpPopup, .ostDPopup {
659        margin-left: -170px;
660    }
661}
662
663@media only screen and (max-width: 370px) {
664    .signUpPopup, .ostDPopup {
665        margin-left: -160px;
666    }
667}
668
669@media only screen and (max-width: 350px) {
670    .signUpPopup, .ostDPopup {
671        margin-left: -150px;
672    }
673}
674
675@media only screen and (max-width: 330px) {
676    .signUpPopup, .ostDPopup {
677        margin-left: -140px;
678    }
679}
680
681@media only screen and (max-width: 320px) {
682    .signUpPopup, .ostDPopup {
683        margin-left: -145px;
684        height: 450px;
685        top: 60%;
686    }
687
688    .popUpContent {
689        height: 310px;
690    }
691
692}
693
694#signUpCompUrl {
695    border-top-right-radius: 0;
696    border-bottom-right-radius: 0;
697    width: 67%;
698    float: left;
699    text-align: right;
700    padding-right: 0;
701    border-right: 0 !important;
702}
703
704#signUpCompUrlLabel {
705    width: 33%;
706    height: 45px;
707    border-top-right-radius: 10px;
708    border-bottom-right-radius: 10px;
709    float: right;
710    box-sizing: border-box;
711    -moz-box-sizing: border-box;
712    -webkit-box-sizing: border-box;
713    padding: 13px 10px;
714    color: gray;
715    text-align: left;
716    border: 1px solid lightgray;
717    padding-left: 0;
718    border-left: 0 !important;
719    margin-top: 30px;
720}
721
722#signUpCompUrlLabel p {
723    font-size: 16px;
724    margin-top: -5px;
725}
726
727@media only screen and (max-width: 630px) {
728    #signUpCompUrl {
729        width: 64%;
730    }
731
732    #signUpCompUrlLabel {
733        width: 36%;
734    }
735}
736
737@media only screen and (max-width: 575px) {
738    #signUpCompUrl {
739        width: 58%;
740    }
741
742    #signUpCompUrlLabel {
743        width: 42%;
744    }
745
746}
747
748@media only screen and (max-width: 515px) {
749    #signUpCompUrl {
750        width: 54%;
751    }
752
753    #signUpCompUrlLabel {
754        width: 46%;
755    }
756}
757
758@media only screen and (max-width: 465px) {
759    #signUpCompUrl {
760        width: 50%;
761    }
762
763    #signUpCompUrlLabel {
764        width: 50%;
765    }
766}
767
768@media only screen and (max-width: 425px) {
769    #signUpCompUrl {
770        width: 40%;
771    }
772
773    #signUpCompUrlLabel {
774        width: 60%;
775    }
776}
777
778@media only screen and (max-width: 370px) {
779    #signUpCompUrlLabel {
780        font-size: 14px;
781    }
782}
783
784#popUpLoading {
785    width: 23px;
786    height: 23px;
787    margin: 0 auto;
788}
789
790#ostDLSection {
791    text-align: center;
792    display: none;
793}
794
795#signUpLoading {
796    display: none;
797    text-align: center;
798}
799
800.ostSubSubmit {
801    background: #55AA3C;
802    color: white;
803    display: none;
804}
805
806@media only screen and (max-width: 570px) {
807	.header .logo img {
808		  width: 98px !important;
809		  height: 40px !important;
810	}
811	
812	.header .primary-menu #menu-icon-trigger {
813		  margin-top: -10px;
814	}
815}		</style>
816		</head>
817
818<body class="blog kc-css-system group-blog list-view footer-widgets crumina-grid">
819<a class="skip-link screen-reader-text" href="#primary">Skip to content</a>
820<!-- Header -->
821
822<header class="header" id="site-header"
823        data-pinned="swingInX"
824        data-unpinned="swingOutX">
825<!--    <div class="site-banner">-->
826<!--        <img src="http://localhost:9001/wordpress_ostcom/wp-content/uploads/2026/03/Banner-Design-Final.png" alt="Announcement Banner">-->
827<!--    </div>-->
828        <div class="container">
829        <div class="header-content-wrapper">
830                        <div class="logo">
831                <a href="https://osticket.com" class="full-block-link" rel="home"></a><img src="//osticket.com/wp-content/uploads/2021/03/osticket-supsys-new-1-e1616621912452.png" alt="osTicket | Support Ticketing System" style="width:163px; height:55px;"/>            </div>
832
833            <nav class="primary-menu">
834
835                <!-- menu-icon-wrapper -->
836                <a href='javascript:void(0)' id="menu-icon-trigger" class="menu-icon-trigger showhide">
837                    <span class="mob-menu--title">Menu</span>
838                    <span id="menu-icon-wrapper" class="menu-icon-wrapper">
839                            <svg width="1000px" height="1000px">
840                                <path id="pathD"
841                                      d="M 300 400 L 700 400 C 900 400 900 750 600 850 A 400 400 0 0 1 200 200 L 800 800"></path>
842                                <path id="pathE" d="M 300 500 L 700 500"></path>
843                                <path id="pathF"
844                                      d="M 700 600 L 300 600 C 100 600 100 200 400 150 A 400 380 0 1 1 200 8
84400 L 800 200"></path>
845                            </svg>
846                        </span>
847                </a>
848
849                <ul id="primary-menu" class="primary-menu-menu"><li id="menu-item-578" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-578"><a href="https://osticket.com/" >Home</a></li>
850<li id="menu-item-2235" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2235"><a href="https://osticket.com/features/" >Features</a></li>
851<li id="menu-item-672" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-672"><a href="https://osticket.com/editions/" >Self-Hosted</a></li>
852<li id="menu-item-3327" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3327"><a href="https://osticket.com/hosting-services/" >Cloud-Hosted</a></li>
853<li id="menu-item-2217" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-452 current_page_item current_page_parent menu-item-2217"><a href="https://osticket.com/blog/" >Blog</a></li>
854<li id="menu-item-2238" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2238"><a href="/professional-support" >Services</a>
855<ul class="sub-menu">
856	<li id="menu-item-2248" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2248"><a href="https://osticket.com/professional-support/" >Professional Services<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li>
857	<li id="menu-item-2246" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2246"><a href="https://osticket.com/hosting-services/" >Hosting Services<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li>
858</ul>
859</li>
860<li id="menu-item-3360" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3360"><a href="https://osticket.com/commercial-support/" >Support</a>
861<ul class="sub-menu">
862	<li id="menu-item-3363" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3363"><a href="https://osticket.com/commercial-support/" >Commercial Support<i class="seoicon-right-arrow" ></i></a></li>
863	<li id="menu-item-2230" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2230"><a href="https://docs.osticket.com/en/latest/" >Documentation<i class="seoicon-right-arrow" ></i></a></li>
864	<li id="menu-item-2229" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-2229"><a href="https://forum.osticket.com/" >Community Forum<i class="seoicon-right-arrow" ></i></a></li>
865	<li id="menu-item-506" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-506"><a href="https://osticket.com/contact-us/" >Contact Us<i class="seoicon-right-arrow" ></i></a><div class="megamenu-item-info-text" > </div></li>
866</ul>
867</li>
868<li id="menu-item-3154" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3154"><a href="https://osticket.com/editions/" >Get Started</a></li>
869</ul>                            </nav>
870
871
872                    </div>
873    </div>
874</header>
875<div id="header-spacer" class="header-spacer"></div>
876<!-- ... End Header -->
877<div class="site-banner">
878    <a href="https://next.osticket.com/?ssd=1" target="_blank" rel="noopener">
879        <img src="https://osticket.com/wp-content/uploads/2026/03/Banner-design-Teal.png" alt="Announcement Banner">
880    </a>
881</div>
882<div class="content-wrapper">
883	<div id="primary" class="container">
884		<div class="row medium-padding120">
885			<div class="col-lg-8 col-md-8 col-sm-12">
886				<main id="main" class="site-main content-main-sidebar" >
887
888					
889
890<article id="post-3453" class="post-standard post-3453 post type-post status-publish format-standard hentry category-osticket category-releases">
891
892    
893    <div class="post__content">
894
895        
896        <div class="post__content-info">
897
898            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-4-v1-17-8-available/" rel="bookmark">osTicket v1.18.4 / v1.17.8 Available</a></h2>
899            <div class="post-additional-info">
900                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2026-06-17T22:13:17+00:00">June 17, 2026</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
901
902
903            <div class="post__text">
904                
905<p>We&#8217;re pleased to announce the availability of osTicket v1.18.4. This release includes important security updates, bug fixes, and ongoing compatibility improvements for PHP 8.3 and PHP 8.4. As always, we recommend upgrading your helpdesk at your earliest convenience to take advantage of the latest enhancements and protections.</p>
906
907
908
909<p>For a complete list of changes, improvements, and resolved issues, please review the full <a href="https://github.com/osTicket/osTicket/releases" data-type="URL" data-id="https://github.com/osTicket/osTicket/releases">release notes</a>.</p>
910
911
912
913<h2>Requirements</h2>
914
915
916
917<p>To take advantage of modern email authentication methods, the <a href="https://osticket.com/download/">Oauth2 Plugin</a> is required. This release supports PHP versions 8.2 through 8.4.</p>
918
919
920
921<p>For assistance configuring OAuth, we&#8217;ve published detailed guides covering both OAuth Authorization and OAuth Authentication on our <a href="https://docs.osticket.com/en/latest/">documentation</a> site.</p>
922
923
924
925<h2>Upgrading Your Helpdesk</h2>
926
927
928
929<p><strong>Note:</strong> Before upgrading, verify that your server is running a supported PHP version. All osTicket releases v1.17 and newer require PHP 8.2–8.4.</p>
930
931
932
933<p>Existing users can follow our <a href="https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html">upgrade guide</a> for step-by-step instructions. If you&#8217;re installing osTicket for the first time, <a href="http://osticket.com/download">download</a> the latest version and follow the <a href="https://docs.osticket.com/en/latest/Getting%20Started/Installation.html">installation guide</a> to get started.</p>
934
935
936
937<p>While upgrading, be sure to update all installed plugins and language packs to ensure full compatibility.</p>
938
939
940
941<p><strong>Reminder:</strong> The <a href="https://osticket.com/download/">OAuth2 Plugin</a> must be installed to utilize modern email authentication features.</p>
942
943
944
945<p>If maintaining your osTicket environment is becoming a burden, consider moving to osTicket as a <a href="http://osticket.com/services/hosting-services/">hosted service</a>. We can migrate your existing data and helpdesk configuration to <a href="http://supportsystem.com/">SupportSystem’s</a> fully managed infrastructure, giving you a secure, reliable osTicket deployment without the ongoing maintenance overhead. That means less time managing servers and more time focusing on your customers.</p>
946
947
948
949<h2>Maintenance Releases</h2>
950
951
952
953<p>Organizations that are not yet ready to move to the latest feature release should upgrade to the current maintenance release, <a href="https://osticket.com/download/">v1.17.8</a>. This release contains important security fixes and stability improvements for the v1.17 branch. All fixes included in v1.17.8 are also incorporated into v1.18.4.</p>
954
955
956
957<h2>Need Help?</h2>
958
959
960
961<p>If you need assistance planning or performing your upgrade, <a href="http://osticket.com/contact-us">contact us</a> to learn more about our professional support services.</p>
962
963
964
965<h2>Latest Development</h2>
966
967
968
969<p>Want to see what&#8217;s coming next? Follow the <a href="https://github.com/osTicket/roadmap">osTicket Roadmap on GitHub</a> to stay up to date with ongoing development efforts and future releases.</p>
970
971
972
973<p>Cheers,</p>
974
975
976
977<p><strong>The osTicket Team</strong></p>
978            </div>
979
980            
981        </div>
982    </div>
983
984</article>
985
986<article id="post-3430" class="post-standard post-3430 post type-post status-publish format-standard hentry category-osticket category-releases">
987
988    
989    <div class="post__content">
990
991        
992        <div class="post__content-info">
993
994            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-3-v1-17-7-available/" rel="bookmark">osTicket v1.18.3 / v1.17.7 Available</a></h2>
995            <div class="post-additional-info">
996                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2026-01-15T17:35:11+00:00">January 15, 2026</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
997
998
999            <div class="post__text">
1000                
1001<p>We’re happy to announce the release of <strong>osTicket v1.18.3</strong>, which includes several updates we recommend applying to your helpdesk. This release delivers important security updates, general bug fixes, and continued compatibility with <strong>PHP 8.3 and 8.4</strong>.</p>
1002
1003
1004
1005<p>For full details on what’s changed, including improvements and fixes, please review the complete <a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1006
1007
1008
1009<hr class="wp-block-separator has-alpha-channel-opacity"/>
1010
1011
1012
1013<h2>Requirements</h2>
1014
1015
1016
1017<p>To use modern email authentication, the <a href="https://osticket.com/download/">OAuth2 Plugin</a> is required. Please note that this release supports <strong>PHP versions 8.2 through 8.4</strong>.</p>
1018
1019
1020
1021<p>We’ve published step-by-step guides for configuring both OAuth Authorization and OAuth Authentication on our <a href="https://docs.osticket.com/en/latest/" target="_blank" rel="noreferrer noopener">documentation</a> site to help with setup.</p>
1022
1023
1024
1025<hr class="wp-block-separator has-alpha-channel-opacity"/>
1026
1027
1028
1029<h2>Upgrading Your Helpdesk</h2>
1030
1031
1032
1033<p><strong>Note:</strong> Before upgrading osTicket, confirm that your server’s PHP version is supported. All osTicket versions v1.17 and newer require <strong>PHP 8.2–8.4</strong>.</p>
1034
1035
1036
1037<p>You can follow our <a rel="noreferrer noopener" href="https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html" target="_blank">upgrade guide</a> for detailed instructions on updating an existing helpdesk. New users can <a href="http://osticket.com/download" target="_blank" rel="noreferrer noopener">download osTicket</a> and proceed using the <a href="https://docs.osticket.com/en/latest/Getting%20Started/Installation.html" target="_blank" rel="noreferrer noopener">installation guide</a>.</p>
1038
1039
1040
1041<p>Be sure to update any installed plugins and language packs as part of the upgrade process.</p>
1042
1043
1044
1045<p><strong>Note:</strong> The <a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">OAuth2 Plugin</a> must be installed to take advantage of modern authentication features.</p>
1046
1047
1048
1049<p>If managing your osTicket environment has become time-consuming, consider switching to <strong>osTicket as a <a href="http://osticket.com/services/hosting-services/" target="_blank" rel="noreferrer noopener">hosted service</a></strong>. We can even migrate data from your existing installation. With <a href="http://supportsystem.com/" target="_blank" rel="noreferrer noopener">SupportSystem’s</a> fully managed infrastructure, you get a secure, stable osTicket setup—without the overhead of ongoing maintenance—so you can stay focused on supporting your customers.</p>
1050
1051
1052
1053<hr class="wp-block-separator has-alpha-channel-opacity"/>
1054
1055
1056
1057<h2>Maintenance Releases</h2>
1058
1059
1060
1061<p>For users who are not ready to move to the latest feature release, we strongly recommend upgrading to the current maintenance release, <strong><a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">v1.17.7</a></strong>. This update addresses security vulnerabilities present in earlier versions. These same fixes are also included in <strong>v1.18.3</strong>.</p>
1062
1063
1064
1065<p>Need assistance? <a href="http://osticket.com/contact-us" data-type="URL" data-id="http://osticket.com/contact-us" target="_blank" rel="noreferrer noopener">Contact </a><a href="http://osticket.com/contact-us" data-type="URL" data-id="http://osticket.com/contact-us">us</a> to learn more about our professional support options.</p>
1066
1067
1068
1069<hr class="wp-block-separator has-alpha-channel-opacity"/>
1070
1071
1072
1073<h2>Latest Development</h2>
1074
1075
1076
1077<p>To stay informed about what’s coming next, follow the <strong><a href="https://github.com/osTicket/roadmap" target="_blank" rel="noreferrer noopener">osTicket Roadmap on GitHub</a></strong> for ongoing development updates.</p>
1078
1079
1080
1081<p>Cheers,<br><strong>The osTicket Team</strong></p>
1082            </div>
1083
1084            
1085        </div>
1086    </div>
1087
1088</article>
1089
1090<article id="post-3415" class="post-standard post-3415 post type-post status-publish format-standard hentry category-osticket category-releases tag-osticket tag-releases">
1091
1092    
1093    <div class="post__content">
1094
1095        
1096        <div class="post__content-info">
1097
1098            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" rel="bookmark">osTicket v1.18.2/v1.17.6 Available</a></h2>
1099            <div class="post-additional-info">
1100                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2025-02-06T21:20:24+00:00">February 6, 2025</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1101
1102
1103            <div class="post__text">
1104                
1105<p>osTicket v1.18.2 has been released and includes changes that you should make sure are added to your helpdesk. This release includes important security fixes, bug fixes, and support for PHP 8.3 and 8.4. We have also updated all of the plugins and language packs. For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1106
1107
1108
1109<h2 id="release-highlights">Requirements</h2>
1110
1111
1112
1113<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.2-8.4.</p>
1114
1115
1116<p><div class="more-link"><a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1117
1118            
1119        </div>
1120    </div>
1121
1122</article>
1123
1124<article id="post-3396" class="post-standard post-3396 post type-post status-publish format-standard hentry category-osticket category-releases">
1125
1126    
1127    <div class="post__content">
1128
1129        
1130        <div class="post__content-info">
1131
1132            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" rel="bookmark">osTicket v1.18.1/v1.17.5 Available</a></h2>
1133            <div class="post-additional-info">
1134                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2023-10-25T15:56:09+00:00">October 25, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1135
1136
1137            <div class="post__text">
1138                
1139<p>osTicket v1.18.1 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the language packs and plugins!</p>
1140
1141
1142
1143<p>For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1144
1145
1146
1147<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1148
1149
1150
1151<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.2, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our&nbsp;<a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1152
1153
1154
1155<h2 id="release-highlights">Requirements</h2>
1156
1157
1158
1159<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.2.</p>
1160
1161
1162<p><div class="more-link"><a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1163
1164            
1165        </div>
1166    </div>
1167
1168</article>
1169
1170<article id="post-3341" class="post-standard post-3341 post type-post status-publish format-standard hentry category-osticket category-releases">
1171
1172    
1173    <div class="post__content">
1174
1175        
1176        <div class="post__content-info">
1177
1178            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-4-v1-18-available/" rel="bookmark">osTicket v1.18.0/v1.17.4 Available</a></h2>
1179            <div class="post-additional-info">
1180                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2023-06-12T19:35:31+00:00">June 12, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1181
1182
1183            <div class="post__text">
1184                
1185<p>osTicket v1.18.0 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the language packs and plugins!</p>
1186
1187
1188
1189<p>For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1190
1191
1192
1193<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1194
1195
1196
1197<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.2, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1198
1199
1200
1201<h2 id="release-highlights">Requirements</h2>
1202
1203
1204
1205<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.2.</p>
1206
1207
1208<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-4-v1-18-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1209
1210            
1211        </div>
1212    </div>
1213
1214</article>
1215
1216<article id="post-3332" class="post-standard post-3332 post type-post status-publish format-standard hentry category-osticket category-releases">
1217
1218    
1219    <div class="post__content">
1220
1221        
1222        <div class="post__content-info">
1223
1224            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-16-6-v1-17-3-available/" rel="bookmark">osTicket v1.16.6/v1.17.3 Available</a></h2>
1225            <div class="post-additional-info">
1226                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2023-03-08T21:39:10+00:00">March 8, 2023</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1227
1228
1229            <div class="post__text">
1230                
1231<p>osTicket v1.17.3 has been released and includes important fixes that you should make sure are added to your helpdesk. We have also updated the plugins!</p>
1232
1233
1234
1235<p>For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1236
1237
1238
1239<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1240
1241
1242
1243<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.0-8.1, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1244
1245
1246
1247<h2 id="release-highlights">Requirements</h2>
1248
1249
1250
1251<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0-8.1.</p>
1252
1253
1254<p><div class="more-link"><a href="https://osticket.com/osticket-v1-16-6-v1-17-3-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1255
1256            
1257        </div>
1258    </div>
1259
1260</article>
1261
1262<article id="post-3318" class="post-standard post-3318 post type-post status-publish format-standard hentry category-osticket category-releases">
1263
1264    
1265    <div class="post__content">
1266
1267        
1268        <div class="post__content-info">
1269
1270            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-2-available/" rel="bookmark">osTicket v1.16.5/v1.17.2 Available</a></h2>
1271            <div class="post-additional-info">
1272                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2022-11-14T22:28:29+00:00">November 14, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1273
1274
1275            <div class="post__text">
1276                
1277<p>osTicket v1.17.2 has been released and includes important fixes that you should make sure are added to your helpdesk!</p>
1278
1279
1280
1281<p>For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1282
1283
1284
1285<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1286
1287
1288
1289<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our&nbsp;<a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1290
1291
1292
1293<h2 id="release-highlights">Requirements</h2>
1294
1295
1296
1297<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.x.</p>
1298
1299
1300<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-2-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1301
1302            
1303        </div>
1304    </div>
1305
1306</article>
1307
1308<article id="post-3310" class="post-standard post-3310 post type-post status-publish format-standard hentry category-osticket category-releases">
1309
1310    
1311    <div class="post__content">
1312
1313        
1314        <div class="post__content-info">
1315
1316            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-1-available/" rel="bookmark">osTicket v1.17.1 Available</a></h2>
1317            <div class="post-additional-info">
1318                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2022-11-09T21:52:07+00:00">November 9, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1319
1320
1321            <div class="post__text">
1322                
1323<p>osTicket v1.17.1 has been released and includes important fixes that you should make sure are added to your helpdesk!</p>
1324
1325
1326
1327<p>For a complete list of improvements, fixes, and changes please check our&nbsp;<a rel="noreferrer noopener" href="https://github.com/osTicket/osTicket/releases" target="_blank">release notes</a>.</p>
1328
1329
1330
1331<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1332
1333
1334
1335<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store email passwords locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our&nbsp;<a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1336
1337
1338
1339<h2 id="release-highlights">Requirements</h2>
1340
1341
1342
1343<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>
1343. Please note that this version requires PHP 8.x.</p>
1344
1345
1346<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-1-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1347
1348            
1349        </div>
1350    </div>
1351
1352</article>
1353
1354<article id="post-3298" class="post-standard post-3298 post type-post status-publish format-standard hentry category-osticket category-releases">
1355
1356    
1357    <div class="post__content">
1358
1359        
1360        <div class="post__content-info">
1361
1362            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-available/" rel="bookmark">osTicket v1.17 Available</a></h2>
1363            <div class="post-additional-info">
1364                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2022-09-30T17:31:56+00:00">September 30, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1365
1366
1367            <div class="post__text">
1368                
1369<p>We have officially released the first stable version of osTicket v1.17! This version of osTicket includes important features that may need to be set up<strong>&nbsp;</strong>in order to ensure emails in your helpdesk continue to work properly.</p>
1370
1371
1372
1373<h2 class="has-vivid-red-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1374
1375
1376
1377<p>Microsoft and Google are phasing out Basic Authentication (username + password) for Modern Authentication (OAuth2). These changes will require setting up version 1.17+, upgrading to PHP 8.x, and installing the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a> which will eliminate the need to store the password locally and will instead redirect you directly to the provider to login. Detailed <a href="https://docs.osticket.com/en/latest/Guides/OAuth2%20Guide.html">guides</a> for setting up the plugin can be found on our <a href="https://docs.osticket.com/en/latest/">documentation</a> website.</p>
1378
1379
1380
1381<p>If your helpdesk is using the &#8216;<a href="https://docs.osticket.com/en/latest/Plugins/Attachments%20in%20S3.html">Attachments in Amazon S3</a>&#8216; plugin, you will need to <a href="https://osticket.com/download/">download</a> the latest plugin and resave your credentials.</p>
1382
1383
1384
1385<h2 id="release-highlights">Requirements</h2>
1386
1387
1388
1389<p>In order to use Modern Authentication for emails, you must use the <a rel="noreferrer noopener" href="https://osticket.com/download/" target="_blank">OAuth2 Plugin</a>. Please note that this version requires PHP 8.0.x.</p>
1390
1391
1392<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1393
1394            
1395        </div>
1396    </div>
1397
1398</article>
1399
1400<article id="post-3291" class="post-standard post-3291 post type-post status-publish format-standard hentry category-osticket category-releases">
1401
1402    
1403    <div class="post__content">
1404
1405        
1406        <div class="post__content-info">
1407
1408            <h2 class="post__title entry-title"><a href="https://osticket.com/osticket-v1-17-rc4-available/" rel="bookmark">osTicket v1.17 RC4 Available</a></h2>
1409            <div class="post-additional-info">
1410                <span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2022-09-13T21:28:41+00:00">September 13, 2022</time></span><span class="category"><i class="seoicon-tags"></i><a href="https://osticket.com/category/osticket/" rel="category tag">osTicket</a>, <a href="https://osticket.com/category/releases/" rel="category tag">Releases</a></span>            </div>
1411
1412
1413            <div class="post__text">
1414                
1415<p>We have officially released osTicket v1.17 RC4. We are in the last stages of perfecting v1.17.</p>
1416
1417
1418
1419<h2 class="has-pale-pink-color has-text-color" id="release-highlights">!!IMPORTANT!!</h2>
1420
1421
1422
1423<p>This is a release candidate, and it should <strong>not</strong> be used in production. It should only be used for testing purposes.</p>
1424
1425
1426
1427<h2 id="release-highlights">Requirements</h2>
1428
1429
1430
1431<p>In order to test external authorization, you must use the <a href="https://osticket.com/download/" target="_blank" rel="noreferrer noopener">OAuth2 Plugin</a>. Please note that this release candidate requires PHP 8.0.x and should only be used for testing OAuth functionality.</p>
1432
1433
1434<p><div class="more-link"><a href="https://osticket.com/osticket-v1-17-rc4-available/" class="btn btn-small btn--dark btn-hover-shadow"><span class="text">Continue Reading</span><i class="seoicon-right-arrow"></i></a></div></p>            </div>
1435
1436            
1437        </div>
1438    </div>
1439
1440</article>			<h5 class="screen-reader-text">Posts pagination</h5>
1441			<div class="row">
1442				<div class="col-lg-12">
1443					<nav class="navigation">
1444						<span aria-current="page" class="page-numbers current">1</span>
1445<a class="page-numbers" href="https://osticket.com/blog/page/2/">2</a>
1446<a class="page-numbers" href="https://osticket.com/blog/page/3/">3</a>
1447<a class="page-numbers" href="https://osticket.com/blog/page/4/">4</a>
1448<span class="page-numbers dots">&hellip;</span>
1449<a class="page-numbers" href="https://osticket.com/blog/page/7/">7</a>
1450<a class="next page-numbers" href="https://osticket.com/blog/page/2/"><svg class="btn-next"><use xlink:href="#arrow-right"></use></svg></a>					</nav>
1451				</div>
1452			</div>
1453			
1454				</main><!-- #main -->
1455			</div>
1456							<div class="col-lg-3 col-lg-offset-1 col-md-4 col-sm-12">
1457					
1458<aside aria-label="sidebar" class="sidebar">
1459	<aside id="search-2" class="widget widget_search"><form method="get" action="https://osticket.com/" class="w-search">
1460		<label for="search-widget-input" class="screen-reader-text">Search</label>
1461		<input class="email search input-standard-grey" required="required" id="search-widget-input" name="s" placeholder="Search" value="" type="search">
1462		<button class="icon">
1463			<i class="seoicon-loupe"></i>
1464		</button>
1465</form>
1466</aside><aside id="seosight_categories-2" class="widget w-post-category"><div class="crumina-heading widget-heading"><h5 class="heading-title">Post Category</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div>	<ul class="post-category-wrap">
1467					<li class="category-post-item">
1468									<span class="post-count">62</span>
1469								<a href="https://osticket.com/category/osticket/" alt="View all posts in osTicket"  class="category-title">osTicket <i class="seoicon-right-arrow"></i></a>			</li>
1470					<li class="category-post-item">
1471									<span class="post-count">1</span>
1472								<a href="https://osticket.com/category/osticket-2-0/" alt="View all posts in osTicket 2.0"  class="category-title">osTicket 2.0 <i class="seoicon-right-arrow"></i></a>			</li>
1473					<li class="category-post-item">
1474									<span class="post-count">31</span>
1475								<a href="https://osticket.com/category/releases/" alt="View all posts in Releases"  class="category-title">Releases <i class="seoicon-right-arrow"></i></a>			</li>
1476					<li class="category-post-item">
1477									<span class="post-count">25</span>
1478								<a href="https://osticket.com/category/youtube-videos/" alt="View all posts in YouTube Videos"  class="category-title">YouTube Videos <i class="seoicon-right-arrow"></i></a>			</li>
1479			</ul>
1480</aside><aside id="seosight_latest_news-2" class="widget w-latest-news"><div class="crumina-heading widget-heading"><h5 class="heading-title">Latest News</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div>	<div class="latest-news-wrap" itemscope itemtype="http://schema.org/WebPage">
1481					<article class="latest-news-item">
1482				<header>
1483					<div class="post-additional-info">
1484						<span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2026-06-17T22:13:17+00:00">June 17, 2026</time></span>					</div>
1485					<h5 class="post__title entry-title" >
1486						<a href="https://osticket.com/osticket-v1-18-4-v1-17-8-available/" itemprop="relatedLink">osTicket v1.18.4 / v1.17.8 Available</a>
1487					</h5>
1488				</header>
1489			</article>
1490
1491					<article class="latest-news-item">
1492				<header>
1493					<div class="post-additional-info">
1494						<span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2026-01-15T17:35:11+00:00">January 15, 2026</time></span>					</div>
1495					<h5 class="post__title entry-title" >
1496						<a href="https://osticket.com/osticket-v1-18-3-v1-17-7-available/" itemprop="relatedLink">osTicket v1.18.3 / v1.17.7 Available</a>
1497					</h5>
1498				</header>
1499			</article>
1500
1501					<article class="latest-news-item">
1502				<header>
1503					<div class="post-additional-info">
1504						<span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2025-02-06T21:20:24+00:00">February 6, 2025</time></span>					</div>
1505					<h5 class="post__title entry-title" >
1506						<a href="https://osticket.com/osticket-v1-18-2-v1-17-6-available/" itemprop="relatedLink">osTicket v1.18.2/v1.17.6 Available</a>
1507					</h5>
1508				</header>
1509			</article>
1510
1511					<article class="latest-news-item">
1512				<header>
1513					<div class="post-additional-info">
1514						<span class="post__date"><i class="seoicon-clock"></i><time class="entry-date  updated" datetime="2023-10-25T15:56:09+00:00">October 25, 2023</time></span>					</div>
1515					<h5 class="post__title entry-title" >
1516						<a href="https://osticket.com/osticket-v1-18-1-v1-17-5-available/" itemprop="relatedLink">osTicket v1.18.1/v1.17.5 Available</a>
1517					</h5>
1518				</header>
1519			</article>
1520
1521					</div>
1522    <a href="#" class="btn btn-small btn--dark btn-hover-shadow">
1523		<span class="text">All News</span>
1524		<i class="seoicon-right-arrow"></i>
1525	</a>
1526</aside><aside id="seosight_tags-2" class="widget w-tags"><div class="crumina-heading widget-heading"><h5 class="heading-title">Popular Tags</h5><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div>	<div class="tags-wrap">
1527		<a href="https://osticket.com/tag/osticket/" class="tag-cloud-link tag-link-57 tag-link-position-1" style="font-size: 15px;">osTicket</a>
1528<a href="https://osticket.com/tag/releases/" class="tag-cloud-link tag-link-59 tag-link-position-2" style="font-size: 15px;">Releases</a>	</div>
1529</aside></aside>
1530
1531				</div>
1532					</div><!-- #row -->
1533	</div><!-- #primary -->
1534
1535
1536</div><!-- ! .content-wrapper Close -->
1537<!-- Footer -->
1538<footer id="site-footer" class="footer ">
1539    <div class="container">
1540                <div class="row info">
1541            <div class="col-lg-7 col-md-7 col-sm-12 col-xs-12">
1542                                    <div class="heading">
1543                                                    <h3 class="heading-title">Make Happy Customers</h3>
1544                            <div class="heading-line">
1545                                <span class="short-line"></span>
1546                                <span class="long-line"></span>
1547                            </div>
1548                                                    <p class="heading-text">
1549                                osTicket is a widely used and trusted open source support ticketing system. Easily scale and streamline your customer service and drastically improve your customer's experience.                            </p>
1550                                            </div>
1551                                                    <div class="socials">
1552                        <a href="//facebook.com/Enhancesoft" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/facebook.svg" alt=""></a><a href="//twitter.com/osTicket" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/twitter.svg" alt=""></a><a href="https://www.instagram.com/osticket_software/" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/instagram.svg" alt=""></a><a href="https://www.youtube.com/c/osTicket_tutorials" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/youtube.svg" alt=""></a><a href="https://github.com/osTicket/osTicket" class="social__item"><img src="https://osticket.com/wp-content/themes/seosight/svg/socials/creative-market.svg" alt=""></a>                    </div>
1553                            </div>
1554
1555                                        <div class="col-lg-offset-1 col-md-offset-1 col-lg-4 col-md-4 col-sm-12 col-xs-12">
1556                    <div class="row">
1557                        <aside id="seosight_menus-2" class="widget w-custom-menu col-lg-12 col-md-12 col-sm-12 col-xs-12"><div class="crumina-heading widget-heading"><h4 class="heading-title">Navigation</h4><div class="heading-decoration"><span class="first"></span><span class="second"></span></div></div>	<div class="menus-wrap ovh">
1558		<ul id="menu-footer-menu-1" class="list--traingle half-width"><li><a href="https://osticket.com/features/"><i class="fa fa-caret-right" aria-hidden="true"></i>Features</a></li>
1559<li><a href="https://osticket.com/editions/"><i class="fa fa-caret-right" aria-hidden="true"></i>Editions</a></li>
1560<li><a href="https://osticket.com/hosting-services/"><i class="fa fa-caret-right" aria-hidden="true"></i>Cloud-hosted</a></li>
1561<li><a href="https://forum.osticket.com/"><i class="fa fa-caret-right" aria-hidden="true"></i>Forum</a></li>
1562<li class="active"><a href="https://osticket.com/blog/"><i class="fa fa-caret-right" aria-hidden="true"></i>Blog</a></li>
1563</ul><ul id="menu-footer-menu-2" class="list--traingle half-width"><li><a href="https://osticket.com/about/"><i class="fa fa-caret-right" aria-hidden="true"></i>About osTicket</a></li>
1564<li><a href="https://enhancesoft.com/careers/"><i class="fa fa-caret-right" aria-hidden="true"></i>Careers</a></li>
1565<li><a href="https://osticket.com/faq/"><i class="fa fa-caret-right" aria-hidden="true"></i>FAQ</a></li>
1566<li><a href="https://osticket.com/contact-us/"><i class="fa fa-caret-right" aria-hidden="true"></i>Contact</a></li>
1567<li><a href="https://osticket.com/privacy/"><i class="fa fa-caret-right" aria-hidden="true"></i>Privacy</a></li>
1568<li><a href="https://osticket.com/terms/"><i class="fa fa-caret-right" aria-hidden="true"></i>Terms</a></li>
1569<li><a href="https://osticket.com/sitemap/"><i class="fa fa-caret-right" aria-hidden="true"></i>Sitemap</a></li>
1570</ul>	</div>
1571</aside>                    </div>
1572                </div>
1573                                </div>
1574                        <div class="row">
1575                <div class="contacts">
1576                                            <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12">
1577                            <div class="contacts-item">
1578                                <div class="icon js-animate-icon">
1579                                    <svg enable-background="new 0 0 64 64" version="1.1" viewBox="0 0 64 64" xml:space="preserve" xmlns="http://www.w3.org/2000/svg"><polygon fill="none" points="  38.7,36.4 56,32 38.7,27.6 42,22 36.4,25.3 32,8 27.6,25.3 22,22 25.3,27.6 8,32 25.3,36.4 22,42 27.6,38.7 32,56 36.4,38.7 42,42   " stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></polygon><circle cx="32" cy="32" fill="none" r="4" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></circle><path d="  M26.1,53.2c-7.9-2.2-13.9-8.6-15.6-16.7" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d="  M53.5,36.9c-1.8,8.1-8.2,14.6-16.3,16.5" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d="  M36.9,10.5c8.2,1.9,14.7,8.3,16.6,16.6" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path><path d="  M10.5,27.1c1.9-8.2,8.3-14.6,16.4-16.5" fill="none" stroke="#3cb878" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="2"></path></svg>                                </div>
1580                                <div class="content">
1581                                                                    </div>
1582                            </div>
1583                        </div>
1584                                    </div>
1585            </div>
1586            </div>
1587            <div class="sub-footer small">
1588            <div class="container">
1589                <div class="row">
1590                    <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12">
1591						<span class="site-copyright-text">
1592							Copyright © 2026 osTicket.com, an <a href="http://enhancesoft.com" target="_blank">Enhancesoft</a> product						</span>
1593                                                    <svg class="back-to-top ">
1594                                <a class="smooth-scroll" href="#primary">
1595                                    <use xlink:href="#to-top"></use>
1596                                </a>
1597                            </svg>
1598
1599                                            </div>
1600                </div>
1601            </div>
1602        </div>
1603    </footer>
1604
1605<!-- End Footer -->
1606<svg class="hide">
1607    <symbol id="arrow-left" viewBox="122.9 388.2 184.3 85">
1608        <path d="M124.1,431.3c0.1,2,1,3.8,2.4,5.2c0,0,0.1,0.1,0.1,0.1l34.1,34.1c1.6,1.6,3.7,2.5,5.9,2.5s4.3-0.9,5.9-2.4
1609		c1.6-1.6,2.4-3.7,2.4-5.9s-0.9-3.9-2.4-5.5l-19.9-19.5h11.1c1.5,0,2.7-1.5,2.7-3c0-1.5-1.2-3-2.7-3h-17.6c-1.1,0-2.1,0.6-2.5,1.6
1610		c-0.4,1-0.2,2.1,0.6,2.9l24.4,24.4c0.6,0.6,0.9,1.3,0.9,2.1s-0.3,1.6-0.9,2.1c-0.6,0.6-1.3,0.9-2.1,0.9s-1.6-0.3-2.1-0.9
1611		l-34.2-34.2c0,0,0,0,0,0c-0.6-0.6-0.8-1.4-0.9-1.9c0,0,0,0,0,0c0-0.2,0-0.4,0-0.6c0.1-0.6,0.3-1.1,0.7-1.
16116c0-0.1,0.1-0.1,0.2-0.2
1612		l34.1-34.1c0.6-0.6,1.3-0.9,2.1-0.9s1.6,0.3,2.1,0.9c0.6,0.6,0.9,1.3,0.9,2.1s-0.3,1.6-0.9,2.1l-24.4,24.4c-0.8,0.8-1,2-0.6,3
1613		c0.4,1,1.4,1.7,2.5,1.7h125.7c1.5,0,2.7-1,2.7-2.5c0-1.5-1.2-2.5-2.7-2.5H152.6l19.9-20.1c1.6-1.6,2.4-3.8,2.4-6s-0.9-4.4-2.4-6
1614		c-1.6-1.6-3.7-2.5-5.9-2.5s-4.3,0.9-5.9,2.4l-34.1,34.1c-0.2,0.2-0.3,0.3-0.5,0.5c-1.1,1.2-1.8,2.8-2,4.4
1615		C124.1,430.2,124.1,430.8,124.1,431.3C124.1,431.3,124.1,431.3,124.1,431.3z"></path>
1616        <path d="M283.3,427.9h14.2c1.7,0,3,1.3,3,3c0,1.7-1.4,3-3,3H175.1c-1.5,0-2.7,1.5-2.7,3c0,1.5,1.2,3,2.7,3h122.4
1617		c4.6,0,8.4-3.9,8.4-8.5c0-4.6-3.8-8.5-8.4-8.5h-14.2c-1.5,0-2.7,1-2.7,2.5C280.7,426.9,281.8,427.9,283.3,427.9z"></path>
1618    </symbol>
1619    <symbol id="arrow-right" viewBox="122.9 388.2 184.3 85">
1620        <path d="M305.9,430.2c-0.1-2-1-3.8-2.4-5.2c0,0-0.1-0.1-0.1-0.1l-34.1-34.1c-1.6-1.6-3.7-2.5-5.9-2.5c-2.2,0-4.3,0.9-5.9,2.4
1621		c-1.6,1.6-2.4,3.7-2.4,5.9s0.9,4.1,2.4,5.7l19.9,19.6h-11.1c-1.5,0-2.7,1.5-2.7,3c0,1.5,1.2,3,2.7,3h17.6c1.1,0,2.1-0.7,2.5-1.7
1622		c0.4-1,0.2-2.2-0.6-2.9l-24.4-24.5c-0.6-0.6-0.9-1.3-0.9-2.1s0.3-1.6,0.9-2.1c0.6-0.6,1.3-0.9,2.1-0.9c0.8,0,1.6,0.3,2.1,0.9
1623		l34.2,34.2c0,0,0,0,0,0c0.6,0.6,0.8,1.4,0.9,1.9c0,0,0,0,0,0c0,0.2,0,0.4,0,0.6c-0.1,0.6-0.3,1.1-0.7,1.6c0,0.1-0.1,0.1-0.2,0.2
1624		l-34.1,34.1c-0.6,0.6-1.3,0.9-2.1,0.9s-1.6-0.3-2.1-0.9c-0.6-0.6-0.9-1.3-0.9-2.1s0.3-1.6,0.9-2.1l24.4-24.4c0.8-0.8,1-1.9,0.6-2.9
1625		c-0.4-1-1.4-1.6-2.5-1.6H158.1c-1.5,0-2.7,1-2.7,2.5c0,1.5,1.2,2.5,2.7,2.5h119.3l-19.9,20c-1.6,1.6-2.4,3.7-2.4,6s0.9,4.4,2.4,5.9
1626		c1.6,1.6,3.7,2.5,5.9,2.5s4.3-0.9,5.9-2.4l34.1-34.1c0.2-0.2,0.3-0.3,0.5-0.5c1.1-1.2,1.8-2.8,2-4.4
1627		C305.9,431.3,305.9,430.8,305.9,430.2C305.9,430.2,305.9,430.2,305.9,430.2z"></path>
1628        <path d="M146.7,433.9h-14.2c-1.7,0-3-1.3-3-3c0-1.7,1.4-3,3-3h122.4c1.5,0,2.7-1.5,2.7-3c0-1.5-1.2-3-2.7-3H132.4
1629		c-4.6,0-8.4,3.9-8.4,8.5c0,4.6,3.8,8.5,8.4,8.5h14.2c1.5,0,2.7-1,2.7-2.5C149.3,434.9,148.1,433.9,146.7,433.9z"></path>
1630    </symbol>
1631            <symbol id="to-top" viewBox="0 0 32 32">
1632            <path d="M17,22 L25.0005601,22 C27.7616745,22 30,19.7558048 30,17 C30,14.9035809 28.7132907,13.1085075 26.8828633,12.3655101
1633         L26.8828633,12.3655101 C26.3600217,9.87224935 24.1486546,8 21.5,8 C20.6371017,8 19.8206159,8.19871575 19.0938083,8.55288165
1634         C17.8911816,6.43144875 15.6127573,5 13,5 C9.13400656,5 6,8.13400656 6,12 C6,12.1381509 6.00400207,12.275367 6.01189661,12.4115388
1635          L6.01189661,12.4115388 C4.23965876,13.1816085 3,14.9491311 3,17 C3,19.7614237 5.23249418,22 7.99943992,22 L16,22 L16,16 L12.75,19.25
1636           L12,18.5 L16.5,14 L21,18.5 L20.25,19.25 L17,16 L17,22 L17,22 Z M16,22 L16,27 L17,27 L17,22 L16,22 L16,22 Z"
1637                  id="cloud-upload"></path>
1638        </symbol>
1639    
1640</svg>
1641
1642<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=5.6.4' id='swv-js'></script>
vendor: 1 bytes, line 1642
1642
1643<script type='text/javascript' id='contact-form-7-js-extra'>
1644/* <![CDATA[ */
1645var wpcf7 = {"api":{"root":"https:\/\/osticket.com\/wp-json\/","namespace":"contact-form-7\/v1"}};
1646/* ]]> */
1647</script>
vendor: 1 bytes, line 1647
1647
1648<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/includes/js/index.js?ver=5.6.4' id='contact-form-7-js'></script>
vendor: 1 bytes, line 1648
1648
1649<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight-child/semantic-ui/semantic.min.js?ver=6.1' id='sui-script-js'></script>
vendor: 1 bytes, line 1649
1649
1650<script type='text/javascript' id='seosight-portfolio-likes-js-extra'>
1651/* <![CDATA[ */
1652var fwAjaxUrl = "\/wp-admin\/admin-ajax.php";
1653/* ]]> */
1654</script>
vendor: 1 bytes, line 1654
1654
1655<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/framework-customizations/extensions/portfolio/static/js/likes.js?ver=1.0.9' id='seosight-portfolio-likes-js'></script>
vendor: 1 bytes, line 1655
1655
1656<script type='text/javascript' async="async" src='https://osticket.com/wp-content/themes/seosight/js/sharer.min.js?ver=0.5' id='seosight-share-buttons-js'></script>
vendor: 84 bytes, lines 1656-1657
1656
1657<script type='text/javascript' src='https://www.google.com/recaptcha/api.js?render=
16576LdB2J8UAAAAAPmbZ2lvrjOX9_w-fphuemVkI6cY
vendor: 50 bytes, line 1657
1657&#038;ver=3.0' id='google-recaptcha-js'></script>
1658<script type='text/javascript' src='https://osticket.com/wp-includes/js/dist/vendor/regenerator-runtime.min.js?ver=0.13.9' id='regenerator-runtime-js'></script>
vendor: 1 bytes, line 1658
1658
1659<script type='text/javascript' src='https://osticket.com/wp-includes/js/dist/vendor/wp-polyfill.min.js?ver=3.15.0' id='wp-polyfill-js'></script>
vendor: 1 bytes, line 1659
1659
1660<script type='text/javascript' id='wpcf7-recaptcha-js-extra'>
1661/* <![CDATA[ */
1662var wpcf7_recaptcha = {"sitekey":"6LdB2J8UAAAAAPmbZ2lvrjOX9_w-fphuemVkI6cY","actions":{"homepage":"homepage","contactform":"contactform"}};
1663/* ]]> */
1664</script>
vendor: 1 bytes, line 1664
1664
1665<script type='text/javascript' src='https://osticket.com/wp-content/plugins/contact-form-7/modules/recaptcha/index.js?ver=5.6.4' id='wpcf7-recaptcha-js'></script>
vendor: 1 bytes, line 1665
1665
1666<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/swiper.jquery.min.js?ver=1.1.0' id='swiper-slider-js'></script>
vendor: 1 bytes, line 1666
1666
1667<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/crum-mega-menu.js?ver=1.1.0' id='seosight-megamenu-js'></script>
vendor: 1 bytes, line 1667
1667
1668<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/theme-plugins.js?ver=1.1.0' id='seosight-plugins-js'></script>
vendor: 1 bytes, line 1668
1668
1669<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/main.js?ver=1.0' id='seosight-main-script-js'></script>
vendor: 1 bytes, line 1669
1669
1670<script type='text/javascript' id='seosight-main-script-js-after'>
1671jQuery( document ).ready(function($) {  $(document).ready(function() {
1672    $("#site-footer").find(".socials a:nth-child(5) img").attr("src", "https://osticket.com/wp-content/uploads/2021/03/github-icon.png");
1673});  });
1674</script>
vendor: 1 bytes, line 1674
1674
1675<script type='text/javascript' src='https://osticket.com/wp-content/themes/seosight/js/tippy.min.js?ver=0.11.2' id='tippy-js-js'></script>
vendor: 1 bytes, line 1675
1675
1676<script type='text/javascript' src='https://osticket.com/wp-content/plugins/kingcomposer/assets/frontend/js/kingcomposer.min.js?ver=2.9.6' id='kc-front-scripts-js'></script>
1676
1677
1678</body>
1679</html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.