1 2<!DOCTYPE html> 3<html lang="en"> 4<head> 5 6 <link rel="dns-prefetch" href="//google-analytics.com" /> 7 <link rel="dns-prefetch" href="//googletagmanager.com" /> 8 <link rel="dns-prefetch" href="//facebook.com" /> 9 <link rel="dns-prefetch" href="//twitter.com" /> 10 <link rel="dns-prefetch" href="//maxcdn.com" /> 11 <link rel="dns-prefetch" href="//msecnd.net" /> 12 13 14 15 <link rel='shortcut icon' type='image/x-icon' href='/favicon-organs.ico' /> 16 17 18 19 20
20<script>
vendor: 535 bytes, lines 20-28
20 21 (function (w, d, s, l, i) { 22 w[l] = w[l] || []; w[l].push({ 23 'gtm.start': 24 new Date().getTime(), event: 'gtm.js' 25 }); var f = d.getElementsByTagName(s)[0], 26 j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 27 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); 28 })(window, document, 'script', 'dataLayer', '
28GTM-5XP5GG
vendor: 13 bytes, lines 28-29
28'); 29
29</script>
29 30 31 32 <!--SVRN: dw1mdwk00019B 24/09/2026 17:34:04 --> 33 <meta charset="utf-8"> 34<meta http-equiv="X-UA-Compatible" content="IE=edge"> 35 36<meta name="viewport" content="width=device-width, initial-scale=1"> 37<meta name="description" content="Details of how to contact us by phone, email, minicom, text chat, or post." /> 38<meta name="robots" content="FOLLOW, INDEX"> 39<link rel="canonical" href="/contact/" /> 40 41<title>Contact - NHS Organ Donation</title> 42 43<!-- Twitter Card data --> 44<meta name="twitter:site"> 45<meta name="twitter:title" content="Contact"> 46<meta name="twitter:description" content="Details of how to contact us by phone, email, minicom, text chat, or post."> 47<!-- Twitter Summary card images must be at least 120x120px --> 48 <meta name="twitter:image" content="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/12202/odw-pod.jpg"> 49 50<!-- Open Graph data --> 51<meta property="og:title" content="Contact" /> 52<meta property="og:type" content="article" /> 53<meta property="og:url" content="/contact/" /> 54 <meta property="og:image" content="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/12202/odw-pod.jpg" /> 55<meta property="og:description" content="Details of how to contact us by phone, email, minicom, text chat, or post." /> 56<meta property="og:site_name" content="NHS Organ Donation" /> 57 58 59 60 61 62 <!--[if lt IE 9]> 63
63<script src="https://oss.maxcdn.com/html5shiv/3.7.2/html5shiv.min.js"></script>
63 64
64<script src="https://oss.maxcdn.com/respond/1.4.2/respond.min.js"></script>
64 65 <![endif]--> 66 67 68 <link rel="stylesheet" href="https://fd-nhsbt-live.azurefd.net/nhsbtcms/styles/live/1.28.0/build/css/styles.css"> 69 70 71
71<script>(function (n, t, i, r) { var u, f; n[i] = n[i] || {}, n[i].initial = { accountCode: "NHSBL11114", host: "NHSBL11114.pcapredict.com" }, n[i].on = n[i].on || function () { (n[i].onq = n[i].onq || []).push(arguments) }, u = t.createElement("script"), u.async = !0, u.src = r, f = t.getElementsByTagName("script")[0], f.parentNode.insertBefore(u, f) })(window, document, "pca", "//NHSBL11114.pcapredict.com/js/sensor.js")</script>
71 72</head> 73 74<body class="cms-website organs">
vendor: 105 bytes, lines 74-79
74 75 76 77 78 <noscript> 79 <iframe src="https://www.googletagmanager.com/ns.html?id=
79GTM-5XP5GG
vendor: 131 bytes, lines 79-86
79" 80 height="0" width="0" style="display:none;visibility:hidden"></iframe> 81 </noscript> 82 83 84 85 86
86<!-- Qualaroo for nhsbt.nhs.uk --> 87 <!-- Paste this code right after the <body> tag on every page of your site. --> 88
88<script type="text/javascript"> 89 var _kiq = _kiq || []; 90 (function () { 91 setTimeout(function () { 92 var d = document, f = d.getElementsByTagName('script')[0], s = d.createElement('script'); s.type = 'text/javascript'; 93 s.async = true; s.src = '//s3.amazonaws.com/ki.js/61424/dXJ.js'; f.parentNode.insertBefore(s, f); 94 }, 1); 95 })(); 96 </script>
96 97 <!-- End Qualaroo for nhsbt.nhs.uk --> 98 99 100 101 102 103 104 105<div class="info-banner info-banner--app-banner"> 106 <div class="container"> 107 <div class="info-banner__body"> 108 <div class="info-banner__text"> 109 Hi there, we see you're using <span id="appBannerPlatform">OS</span>, why not try our app? 110 </div> 111 <a href="http://www.google.co.uk/" class="btn btn--on-dark btn--download-white" target="_blank" id="appBannerLink">Download</a> 112 </div> 113 </div> 114</div> 115 116 117 118<div id="top" class="header-wrapper"> 119 120 <div class="skip-nav"> 121 <a href="#page-intro">Skip to main content</a> 122 </div> 123 124 125 126 <div class="global-header-wrapper"> 127 <div class="container"> 128 <div class="global-header"> 129 <a class="global-header__logo" href="http://www.nhsbt.nhs.uk/"> 130 <img src="https://fd-nhsbt-live.azurefd.net/nhsbtcms/images/svg/nhsbt-logo-left.svg" alt="NHSBT Corporate Logo"> 131 </a> 132 <button class="btn global-header__menu-btn js-mobile-global-nav">Auxiliary nav</button> 133 <nav class="global-header__nav global-nav visually-hidden js-global-nav" aria-label="Global Links"> 134 <ul class="global-nav__list"> 135 <li class="global-nav__item"><a class="global-nav__link" href="http://www.nhsbt.nhs.uk/who-we-are/" target="_top">Who we are</a></li> 136 <li class="global-nav__item"><a class="global-nav__link" href="http://www.nhsbt.nhs.uk/what-we-do/" target="_top">What we do</a></li> 137 <li class="global-nav__item"><a class="global-nav__link" href="http://www.nhsbt.nhs.uk/how-we-help/" target="_top">How we help</a></li> 138 <li class="global-nav__item"><a class="global-nav__link" href="https://www.nhsbt.nhs.uk/how-you-can-help/" target="_top">How you can help</a></li> 139 <li class="global-nav__item"><a class="global-nav__link" href="https://careers.nhsbt.nhs.uk/" target="_top">Careers</a></li> 140 <li class="global-nav__item"><a class="global-nav__link" href="http://www.nhsbt.nhs.uk/news/" target="_top">News</a></li> 141 </ul> 142 </nav> 143 </div> 144 </div> 145 </div> 146 <header class="primary-header primary-header--purple"> 147 <div class="container"> 148 149 <a class="primary-header__logo" href="/"> 150 <img src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/21900/2021-0416-od-graphic-single-colour-pink.svg" alt="Organ Donation logo" /> 151 </a> 152 153 154 <button class="primary-header__menu-btn js-mobile-navigation" aria-label="menu" aria-expanded="false" aria-controls="mainNav">Menu</button> 155 156 157 158 <div class="container--register"> 159 <div class="register-holder"> 160 <a href="/register-to-donate/register-your-details/">Register</a> 161 </div> 162 </div> 163 <form action="/contact/" class="form form--inline search-form global-search global-search-global-search-desktop" enctype="multipart/form-data" method="post"> <fieldset class="form__fieldset"> 164 <div class="form__item"> 165 <label class="form__label" for="SearchTermHeader">Search</label> 166 <input class="form__control" id="SearchTermHeader" name="SearchTerm" placeholder="Search" type="text" value="" /> 167 </div> 168 <button type="submit" class="btn btn--purple form__btn search-form__btn" id="btnSearchHeader" value="Search">Search</button> 169 </fieldset> 170<input name='ufprt' type='hidden' value='A1D64EE12ACB2D08EEF7E0F990AA0C303A2565E5892A065961393D8FB2D0FF633081047CCF51BAE7D78B64AC62AAE4658109AA4D20D7F23CA74AD4845D26223A921FE6B9306032AFD1CE7EAC9F53CC0776AD34CCCFB3498F4B8C1CA8A459972A7A93862F74E478EBD8EA26E2CE6CF955D5EB900A64D9815C2E89F1948E7D787D759CCD9389E333A8F23A161C17C1FF759733C6EA' /></form> 171 172 173 174 </div> 175 </header> 176 177 178 179 <nav class="main-navigation main-navigation--purple js-main-navigation" aria-label="Main Navigation" id="mainNav"> 180 <div class="container main-navigation-wrap" role="navigation"> 181 182 <form action="/contact/" class="form form--inline search-form global-search global-search-mobile" enctype="multipart/form-data" method="post"> <fieldset class="form__fieldset"> 183 <div class="form__item"> 184 <label class="form__label" for="SearchTermHeader">Search</label> 185 <input class="form__control" id="SearchTermHeader" name="SearchTerm" placeholder="Search" type="text" value="" /> 186 </div> 187 <button type="submit" class="btn btn--purple form__btn search-form__btn" id="btnSearchHeader" value="Search">Search</button> 188 </fieldset> 189<input name='ufprt' type='hidden' value='468A799160099927F7F3D607887D22426AFE176B1AFA5E008CB896902E37C4C15B11A59DAADAAE51A799558BCE453A71E13CB766ACD62F55355CA466E906D9CF93E8BAC2F18B88B682E27CCBE2D9C4AC8C0553B1E1EC33232CED4D3DA5693F4
189167A83F92892804F6EF5B5328973C8248904AC057A571DDC2381964CBAE1BFB8101CC50AF8004DD37D6D3098B68C807710DBDBA36' /></form> 190 191 192 193 194 195 <ul class="main-navigation__list-lvl-1"> 196 197 198 199 200 <li class="main-navigation__item-lvl-1 js-navigation-target "> 201 <a href="/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 202 Home 203 </a> 204 205 </li> 206 <li class="main-navigation__item-lvl-1 js-navigation-target "> 207 <a href="/register-your-decision/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 208 Register your decision 209 </a> 210 211 </li> 212 <li class="main-navigation__item-lvl-1 js-navigation-target has-children"> 213 <a href="/about-organ-donation/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 214 About organ donation 215 </a> 216 217 218 219<button class="main-navigation__toggle-btn js-navigation-trigger-btn" aria-expanded="false">Toggle About organ donation section</button> 220<div class="main-navigation__wrapper main-navigation__wrapper--1-col js-navigation-submenu" aria-hidden="true"> 221 <div class="main-navigation__wrapper-inner"> 222 223 <ul class="main-navigation__list-lvl-2"> 224 <li class="main-navigation__item-lvl-2 js-navigation-mobile-only"> 225 <a href="/about-organ-donation/" class="main-navigation__link-lvl-2"> 226 About organ donation 227 </a> 228 </li> 229 <li class="main-navigation__item-lvl-2"> 230 <a href="/about-organ-donation/what-can-you-donate/" class="main-navigation__link-lvl-2">What can you donate?</a> 231 </li> 232 <li class="main-navigation__item-lvl-2"> 233 <a href="/about-organ-donation/who-can-donate/" class="main-navigation__link-lvl-2">Who can donate?</a> 234 </li> 235 <li class="main-navigation__item-lvl-2"> 236 <a href="/about-organ-donation/get-the-facts/" class="main-navigation__link-lvl-2">Get the facts</a> 237 </li> 238 <li class="main-navigation__item-lvl-2"> 239 <a href="/about-organ-donation/personal-stories/" class="main-navigation__link-lvl-2">Personal stories</a> 240 </li> 241 <li class="main-navigation__item-lvl-2"> 242 <a href="/about-organ-donation/nhs-organ-donor-register/" class="main-navigation__link-lvl-2">The NHS Organ Donor Register</a> 243 </li> 244 <li class="main-navigation__item-lvl-2"> 245 <a href="/about-organ-donation/the-nhs-organ-donor-card/" class="main-navigation__link-lvl-2">The NHS Organ Donor Card</a> 246 </li> 247 <li class="main-navigation__item-lvl-2"> 248 <a href="/about-organ-donation/consent/" class="main-navigation__link-lvl-2">Understanding consent </a> 249 </li> 250 <li class="main-navigation__item-lvl-2"> 251 <a href="/about-organ-donation/talk-to-your-loved-ones/" class="main-navigation__link-lvl-2">Talk to your loved ones</a> 252 </li> 253 <li class="main-navigation__item-lvl-2"> 254 <a href="/about-organ-donation/organ-donation-and-ethnicity/" class="main-navigation__link-lvl-2">Why ethnicity matters</a> 255 </li> 256 <li class="main-navigation__item-lvl-2"> 257 <a href="/about-organ-donation/your-faith-and-beliefs/" class="main-navigation__link-lvl-2">Your faith and beliefs</a> 258 </li> 259 <li class="main-navigation__item-lvl-2"> 260 <a href="/about-organ-donation/tissue-donation/" class="main-navigation__link-lvl-2">Tissue donation</a> 261 </li> 262 <li class="main-navigation__item-lvl-2"> 263 <a href="/about-organ-donation/statistics-about-organ-donation/" class="main-navigation__link-lvl-2">Statistics</a> 264 </li> 265 </ul> 266 </div> 267</div> </li> 268 <li class="main-navigation__item-lvl-1 js-navigation-target has-children"> 269 <a href="/organ-donation-laws/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 270 Organ donation laws 271 </a> 272 273 274 275<button class="main-navigation__toggle-btn js-navigation-trigger-btn" aria-expanded="false">Toggle Organ donation laws section</button> 276<div class="main-navigation__wrapper main-navigation__wrapper--1-col js-navigation-submenu" aria-hidden="true"> 277 <div class="main-navigation__wrapper-inner"> 278 279 <ul class="main-navigation__list-lvl-2"> 280 <li class="main-navigation__item-lvl-2 js-navigation-mobile-only"> 281 <a href="/organ-donation-laws/" class="main-navigation__link-lvl-2"> 282 Organ donation laws 283 </a> 284 </li> 285 <li class="main-navigation__item-lvl-2"> 286 <a href="/organ-donation-laws/organ-donation-law-in-england/" class="main-navigation__link-lvl-2">England</a> 287 </li> 288 <li class="main-navigation__item-lvl-2"> 289 <a href="/organ-donation-laws/organ-donation-law-in-wales/" class="main-navigation__link-lvl-2">Wales</a> 290 </li> 291 <li class="main-navigation__item-lvl-2"> 292 <a href="/organ-donation-laws/organ-donation-law-in-scotland/" class="main-navigation__link-lvl-2">Scotland</a> 293 </li> 294 <li class="main-navigation__item-lvl-2"> 295 <a href="/organ-donation-laws/organ-donation-law-in-northern-ireland/" class="main-navigation__link-lvl-2">N. Ireland</a> 296 </li> 297 <li class="main-navigation__item-lvl-2"> 298 <a href="/organ-donation-laws/organ-donation-law-in-crown-dependencies/" class="main-navigation__link-lvl-2">Crown dependencies</a> 299 </li> 300 </ul> 301 </div> 302</div> </li> 303 <li class="main-navigation__item-lvl-1 js-navigation-target has-children"> 304 <a href="/become-a-living-donor/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 305 Become a living donor 306 </a> 307 308 309 310<button class="main-navigation__toggle-btn js-navigation-trigger-btn" aria-expanded="false">Toggle Become a living donor section</button> 311<div class="main-navigation__wrapper main-navigation__wrapper--1-col js-navigation-submenu" aria-hidden="true"> 312 <div class="main-navigation__wrapper-inner"> 313 314 <ul class="main-navigation__list-lvl-2"> 315 <li class="main-navigation__item-lvl-2 js-navigation-mobile-only"> 316 <a href="/become-a-living-donor/" class="main-navigation__link-lvl-2"> 317 Become a living donor 318 </a> 319 </li> 320 <li class="main-navigation__item-lvl-2"> 321 <a href="/become-a-living-donor/donating-your-kidney/" class="main-navigation__link-lvl-2">Donating your kidney</a> 322 </li> 323 <li class="main-navigation__item-lvl-2"> 324 <a href="/become-a-living-donor/donating-part-of-your-liver/" class="main-navigation__link-lvl-2">Donating part of your liver</a> 325 </li> 326 <li class="main-navigation__item-lvl-2"> 327 <a href="/become-a-living-donor/bone-and-amniotic-membrane-donation/" class="main-navigation__link-lvl-2">Bone and amniotic membrane donation</a> 328 </li> 329 </ul> 330 </div> 331</div> </li> 332 <li class="main-navigation__item-lvl-1 js-navigation-target has-children"> 333 <a href="/get-involved/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 334 Get involved 335 </a> 336 337 338 339<button class="main-navigation__toggle-btn js-navigation-trigger-btn" aria-expanded="false">Toggle Get involved section</button> 340<div class="main-navigation__wrapper main-navigation__wrapper--1-col js-navigation-submenu" aria-hidden="true"> 341 <div class="main-navigation__wrapper-inner"> 342 343 <ul class="main-navigation__list-lvl-2"> 344 <li class="main-navigation__item-lvl-2 js-navigation-mobile-only"> 345 <a href="/get-involved/" class="main-navigation__link-lvl-2"> 346 Get involved 347 </a> 348 </li> 349 <li class="main-navigation__item-lvl-2"> 350 <a href="/get-involved/organ-donation-campaigns/" class="main-navigation__link-lvl-2">Campaigns</a> 351 </li> 352 <li class="main-navigation__item-lvl-2"> 353 <a href="/get-involved/share-your-experience/" class="main-navigation__link-lvl-2">Share your experience</a> 354 </li> 355 </ul> 356 </div> 357</div> </li> 358 <li class="main-navigation__item-lvl-1 js-navigation-target "> 359 <a href="/news/" class="main-navigation__link-lvl-1 js-navigation-trigger"> 360 News 361 </a> 362 363 </li> 364 </ul> 365 </div> 366 </nav> 367 368 369 370</div> 371 372 373 <div class="main" role="main"> 374<nav class="breadcrumb" aria-label="breadcrumbs" role="navigation"> 375 <div class="container"> 376 <p class="breadcrumb__label" id="breadcrumblabel">You are here:</p> 377 <ol class="breadcrumb__list" aria-labelledby="breadcrumblabel"> 378 <li class="breadcrumb__item"> 379 <a href="/" class="breadcrumb__link" itemprop="url">
380 <span itemprop="title">Home</span> 381 </a> 382 </li> 383 <li class="breadcrumb__item">Contact</li> 384 </ol> 385 </div> 386 </nav> 387 388 389<div class="container"> 390 391 392 <div class="page-intro" id="page-intro"> 393 <div class="container"> 394 <div class="page-intro__content"> 395 <h1 class="page-intro__title">Contact us</h1> 396 397 398 </div> 399 </div> 400 </div> 401 402</div> 403 404<div class="container"> 405 <div class="row"> 406 <div class="col-xs-12"> 407 408 </div> 409 </div> 410</div> 411 412 413 414 415 <div class="container"> 416 <div class="row clearfix"> 417 <div class="col-md-9 column"> 418 <div data-container="true"> 419 <div class="row clearfix"> 420 <div class="col-md-6 column"> 421 <div > 422 423 424 425<div class="button-list-pod button-list-pod--pink"> 426 <h2 class="h4 link-list-pod__heading">Get in touch with us</h2> 427 <p></p> 428 429 <div class="button-list-pod__body"> 430 <a class="btn btn--pink" href="#phone" title="By phone" target="_top">By phone</a> 431 <a class="btn btn--pink" href="#email" title="By email" target="_top">By email</a> 432 <a class="btn btn--pink" href="#post" title="By post" target="_top">By post</a> 433 <a class="btn btn--pink" href="#complaints-compliments" title="Complaints and compliments" target="_top">Complaints and compliments</a> 434 <a class="btn btn--pink" href="#DFCS" title="Donor Family Care Service" target="_top">Donor Family Care Service</a> 435 </div> 436</div> 437 438 439 </div> 440 </div> <div class="col-md-6 column"> 441 <div > 442 443 444 445<div class="button-list-pod button-list-pod--pink"> 446 <h2 class="h4 link-list-pod__heading">Media enquiries</h2> 447 <p></p> 448 449 <div class="button-list-pod__body"> 450 <a class="btn btn--pink" href="#media" title="Contact our press office" target="_top">Contact our press office</a> 451 </div> 452</div> 453 454 455 </div> 456 </div> </div> 457 </div> 458 <div data-container="true"> 459 <div class="row clearfix"> 460 <div class="col-md-12 column"> 461 <div > 462 463<div class="grid-text" data-mh="grid-text"> 464 <h2><a id="phone"></a>By phone</h2> 465</div> 466 467 468 </div> 469 </div> </div> 470 </div> 471 <div data-container="true"> 472 <div class="row clearfix"> 473 <div class="col-md-12 column"> 474 <div > 475 476<div class="grid-text" data-mh="grid-text"> 477 <h3>General enquiries</h3> 478<p><span class="lead-text">0300 123 23 23</span></p> 479<p><strong>Hours of operation</strong></p> 480<ul> 481<li>24 hours a day, 7 days a week</li> 482</ul> 483</div> 484 485 486 487<div class="grid-text" data-mh="grid-text"> 488 <p>To use text chat, please SMS: <strong>07860 034343</strong></p> 489<p><strong>Hours of operation</strong></p> 490<ul> 491<li>Monday - Friday: 8am - 8pm</li> 492</ul> 493</div> 494 495 496 497<div class="grid-text" data-mh="grid-text"> 498 <p>To use text relay, please dial:<strong> 18001 0300 1232323</strong></p> 499<p>Text relay is a free independent service provided by BT and operated by Relay UK.</p> 500<p>Visit the <a href="http://www.relayuk.bt.com" title="Find out more about the Relay UK service">Relay UK website</a> to find out more about this service and its operating hours.</p> 501</div> 502 503 504 505<div class="grid-text" data-mh="grid-text"> 506 <h3>Tissue donation</h3> 507<p>To refer a tissue donor, please call the Tissues National Referral Centre:</p> 508<p><span class="lead-text">0800 432 0559</span></p> 509</div> 510 511 512 </div> 513 </div> </div> 514 </div> 515 <div data-container="true"> 516 <div class="row clearfix"> 517 <div class="col-md-12 column"> 518 <div > 519 520<div class="grid-text" data-mh="grid-text"> 521 <h2><a id="email"></a>By email</h2> 522</div> 523 524 525 </div> 526 </div> </div> 527 </div> 528 <div data-container="true"> 529 <div class="row clearfix"> 530 <div class="col-md-6 column"> 531 <div > 532 533<div class="grid-text" data-mh="grid-text"> 534 <h3><span>General enquiries</span></h3> 535<p><a href="mailto:[email protected]" title="Email us with an enquiry">[email protected]</a></p> 536<p>For all general enquiries.</p> 537</div> 538 539 540 </div> 541 </div> <div class="col-md-6 column"> 542 <div > 543 544<div class="grid-text" data-mh="grid-text"> 545 <h4>Website enquiries</h4> 546<p>
546<a href="mailto:[email protected]" title="Email us with a website query">[email protected]</a></p> 547<p>For technical enquiries, comments, errors or accessibility problems with this website.</p> 548</div> 549 550 551 </div> 552 </div> </div> 553 </div> 554 <div data-container="true"> 555 <div class="row clearfix"> 556 <div class="col-md-6 column"> 557 <div > 558 </div> 559 </div> <div class="col-md-6 column"> 560 <div > 561 </div> 562 </div> </div> 563 </div> 564 <div data-container="true"> 565 <div class="row clearfix"> 566 <div class="col-md-12 column"> 567 <div > 568 569<div class="grid-text" data-mh="grid-text"> 570 <h2><a id="post"></a>By post</h2> 571</div> 572 573 574 </div> 575 </div> </div> 576 </div> 577 <div data-container="true"> 578 <div class="row clearfix"> 579 <div class="col-md-12 column"> 580 <div > 581 582<div class="grid-text" data-mh="grid-text"> 583 <p>NHS Organ Donor Register<br />NHS Blood and Transplant<br />500 North Bristol Park<br />Filton, Bristol<br />BS34 7QH</p> 584</div> 585 586 587 </div> 588 </div> </div> 589 </div> 590 <div data-container="true"> 591 <div class="row clearfix"> 592 <div class="col-md-12 column"> 593 <div > 594 595<div class="grid-text" data-mh="grid-text"> 596 <h2><a id="complaints-compliments"></a>Complaints and compliments</h2> 597</div> 598 599 600 </div> 601 </div> </div> 602 </div> 603 <div data-container="true"> 604 <div class="row clearfix"> 605 <div class="col-md-12 column"> 606 <div > 607 608<div class="grid-text" data-mh="grid-text"> 609 <p>If you are not happy with any aspect of the service you receive then we would welcome the <span>opportunity to investigate your concerns. Equally, it's important to know when we get it right. </span></p> 610<p><a data-udi="umb://document/8b06de67801d4b64a3a3fdb79670558c" href="/contact/complaints-and-compliments/" title="Complaints and compliments">Find out how to make a complaint or compliment.</a></p> 611</div> 612 613 614 </div> 615 </div> </div> 616 </div> 617 <div data-container="true"> 618 <div class="row clearfix"> 619 <div class="col-md-12 column"> 620 <div > 621 622<div class="grid-text" data-mh="grid-text"> 623 <h2><a id="DFCS"></a>Donor Family Care Service</h2> 624<p>The Donor Family Care Service offers help and guidance to families who have supported organ and tissue donation after the death of a loved one.</p> 625<p>The team are there to provide support and guidance whenever you need it.</p> 626<p><a rel="noopener noreferrer" href="https://www.nhsbt.nhs.uk/how-we-help/donor-family-care-service/" target="_blank" title="Visit the Donor Family Care Service site, this will open in a new window">Visit the Donor Family Care Service website</a></p> 627</div> 628 629 630 </div> 631 </div> </div> 632 </div> 633 <div data-container="true"> 634 <div class="row clearfix"> 635 <div class="col-md-6 column"> 636 <div > 637 638<div class="grid-text" data-mh="grid-text"> 639 <h3>Contact by phone</h3> 640<p>0330 041 2428</p> 641<p><strong>Hours of operation:</strong></p> 642<p>Monday - Friday: 8am - 5pm</p> 643</div> 644 645 646 </div> 647 </div> <div class="col-md-6 column"> 648 <div > 649 650<div class="grid-text" data-mh="grid-text"> 651 <h3>Contact by email</h3> 652<p><a href="mailto:[email protected]">[email protected]</a></p> 653<p><strong>Hours of operation:</strong></p> 654<p>Monday - Friday: 8am - 5pm</p> 655</div> 656 657 658 </div> 659 </div> </div> 660 </div> 661 <div data-container="true"> 662 <div class="row clearfix"> 663 <div class="col-md-12 column"> 664 <div > 665 666<div class="grid-text" data-mh="grid-text"> 667 <h2><a id="media"></a>Media enquiries</h2> 668</div> 669 670 671 </div> 672 </div> </div> 673 </div> 674 <div data-container="true"> 675 <div class="row clearfix"> 676 <div class="col-md-6 column"> 677 <div > 678 679<div class="grid-text" data-mh="grid-text"> 680 <p><span>Email:</span><span> </span><a rel="noopener noreferrer" href="mailto:[email protected]" target="_blank" title="Email contact for media and journalist enquiries, this opens in a new window">[email protected]</a><span> </span></p> 681<p><span>Phone:</span><span> </span><strong>01923 367600</strong><span> </span><span>(available 24/7)</span></p> 682<p><span>For media and journalist enquiries.</span></p> 683</div> 684 685 686 </div> 687 </div> <div class="col-md-6 column"> 688 <div > 689 </div> 690 </div> </div> 691 </div> 692 <div data-container="true"> 693 <div class="row clearfix"> 694 <div class="col-md-12 column"> 695 <div > 696 697<div class="grid-text" data-mh="grid-text"> 698 <h3><span>Student research projects</span></h3> 699<p><span>Due to the large volume of media enquiries we receive, we are not able to help students with research or other projects. Our website provides comprehensive information about organ donation and transplantation. Further expert support and resources are available on our</sp
699an><span>Â </span><a rel="noopener noreferrer" href="http://www.odt.nhs.uk/" target="_blank" title="World-class performance in organ donation and transplantation">Organ Donation and Transplantation Clinical website</a><span>.</span></p> 700</div> 701 702 703 </div> 704 </div> </div> 705 </div> 706 </div> 707 <div class="col-md-3 column"> 708 <div data-container="true"> 709 <div class="row clearfix"> 710 <div class="col-md-12 column"> 711 <div > 712 713 714 715 716 <a class="business-pod business-pod--pink" href="/about-organ-donation/faq/what-is-the-opt-out-system/" target="_top"> 717 <h3 class="h4 business-pod__heading" data-mh="business-block-heading">Questions about the opt out system?</h3> 718 <div class="business-pod__text" data-mh="business-block-text"> 719 <p>Get answers to some of the key questions around the changes to English organ donation.</p> 720 </div> 721 <span class="btn">Get answers now</span> 722 </a> 723 724 <a class="business-pod business-pod--pink" href="/organ-donation-laws/organ-donation-law-in-england/" target="_top"> 725 <h3 class="h4 business-pod__heading" data-mh="business-block-heading">English organ donation law has changed</h3> 726 <div class="business-pod__text" data-mh="business-block-text"> 727 <p>You still have a choice about whether or not you wish to become a donor.</p> 728 </div> 729 <span class="btn">See how it works</span> 730 </a> 731 732 <a href="https://www.nhsbt.nhs.uk/how-you-can-help/get-involved/organ-donation-materials/" class="article article--featured article--pink" target="_blank"> 733 <div class="article__image"> 734 <img src="/remote.axd/nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/7792/organ-donor-card-in-hands.jpg?anchor=center&mode=crop&width=600&height=255&rnd=132073183890000000&quality=70" alt=""> 735 </div> 736 <div class="article__body"> 737 <div class="article__text"> 738 <h3 class="h5 article__heading" data-mh="article-heading">Get images, graphics, videos to share</h3> 739 </div> 740 </div> 741 </a> 742 743 <a href="http://www.nhsbt.nhs.uk/get-involved/promoting-donation-hub/download-digital-materials/teaching-resources/" class="article article--featured article--pink" target="_blank"> 744 <div class="article__image"> 745 <img src="/remote.axd/nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/20951/teaching-resources-background2.jpg?crop=0.013565891472868217,0.072415790780435335,0.11434108527131782,0.26808325746917144&cropmode=percentage&width=600&height=255&rnd=132515035270000000&quality=70" alt=""> 746 </div> 747 <div class="article__body"> 748 <div class="article__text"> 749 <h3 class="h5 article__heading" data-mh="article-heading">Download our teaching resources</h3> 750 </div> 751 </div> 752 </a> 753 754 <a href="/about-organ-donation/personal-stories/" class="article article--featured article--pink" target="_top"> 755 <div class="article__image"> 756 <img src="/remote.axd/nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/27685/yuri-shereen.jpg?crop=0.029278902459427804,0.23144275277452456,0.029613518487535604,0.23526295242875467&cropmode=percentage&width=600&height=255&rnd=133081380690000000&quality=70" alt=""> 757 </div> 758 <div class="article__body"> 759 <div class="article__text"> 760 <h3 class="h5 article__heading" data-mh="article-heading">Powerful stories</h3> 761 <p data-mh="article-intro">Read powerful, real life stories about organ donation</p> 762 </div> 763 </div> 764 </a> 765 766 <a href="/about-organ-donation/statistics-about-organ-donation/" class="article article--featured article--pink" target="_top"> 767 <div class="article__image"> 768 <img src="/remote.axd/nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/12233/received.jpg?anchor=center&mode=crop&width=600&height=255&rnd=131818239760000000&quality=70" alt=""> 769 </div> 770 <div class="article__body"> 771 <div class="article__text"> 772 <h3 class="h5 article__heading" data-mh="article-heading">Current statistics</h3> 773 <p data-mh="article-intro">Get daily, weekly, monthly organ donation statistics and more...</p> 774 </div> 775 </div> 776 </a> 777 778 779 </div> 780 </div> </div> 781 </div> 782 </div> 783 </div> 784 </div> 785 786 787 788<div class="container"> 789 790 791 792</div> 793 794<div class="container"> 795 <div class="row"> 796 <div class="col-xs-12"> 797 <!-- loop through related content and call the partial class associated with its doc type --> 798 </div> 799 </div> 800</div> 801 802 </div> 803 804 <footer class="footer footer--purple"> 805 <a class="b2t" href="#top">Back to top</a> 806 <div class="container"> 807<nav class="footer-nav" aria-label="Footer Navigation"> 808 <ul class="footer-nav__list"> 809 <li class="footer-nav__item"> 810 <a href="/contact/" class="footer-nav__link" title="Contact us" target="_top"> 811 Contact us 812 </a> 813 </li> 814 <li class="footer-nav__item"> 815 <a href="/accessibility/" class="footer-nav__link" title="Accessibility statement" target="_top"> 816 Accessibility statement 817 </a> 818 </li> 819 <li class="footer-nav__item"> 820 <a href="/cookies/" class="footer-nav__link" title="Cookies" target="_top"> 821 Cookies 822 </a> 823 </li> 824 <li class="footer-nav__item"> 825 <a href="http://www.nhsbt.nhs.uk/privacy/" class="footer-nav__link" title="Privacy" target="_blank"> 826 Privacy 827 </a> 828 </li> 829 <li class="footer-nav__item"> 830 <a href="/site-map/" class="footer-nav__link" title="Site map" target="_top"> 831 Site map 832 </a> 833 </li> 834 </ul> 835 </nav> 836 <div class="footer-contact"> 837 <div class="footer-tel"> 838 <p> 839 You can call us on: <strong class="footer-tel__number">0300 123 23 23</strong> 840 </p> 841 </div> 842 <div class="footer-social"> 843 <a class="footer-social__link" href="http://www.facebook.com/nhsorgandonor/" target="_blank" title="NHS Organ Donation Facebook page - this link will open in a new window"> 844 <img class="footer-social__image" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33133/facebook-45
844px-1.svg" alt=""/> 845 <img class="footer-social__image-hover" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33134/facebook-hover-45px-1.svg" alt=""/> 846 </a> 847 <a class="footer-social__link" href="https://twitter.com/NHSOrganDonor" target="_blank" title="NHS Organ Donation X account - this link will open in a new window"> 848 <img class="footer-social__image" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33129/x-45px-2.svg" alt=""/> 849 <img class="footer-social__image-hover" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33130/x-hover-45px-1.svg" alt=""/> 850 </a> 851 <a class="footer-social__link" href="https://www.instagram.com/nhsorgandonor/" target="_blank" title="NHS Organ Donation Instagram account - this link will open in a new window"> 852 <img class="footer-social__image" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33125/instagram-social-icon.svg" alt=""/> 853 <img class="footer-social__image-hover" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33126/instagram-social-hover-icon.svg" alt=""/> 854 </a> 855 <a class="footer-social__link" href="https://www.youtube.com/user/nhsorgandonation" target="_blank" title="NHS Organ Donation YouTube channel - this link will open in a new window"> 856 <img class="footer-social__image" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33127/youtube-45px-1.svg" alt=""/> 857 <img class="footer-social__image-hover" src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/33128/youtube-hover-45px-2.svg" alt=""/> 858 </a> 859 </div> 860 </div> 861 <nav class="dept-buttons" aria-label="NHS BT websites navigation"> 862 <ul class="dept-buttons__list"> 863 <li class="dept-buttons__item"> 864 <a class="dept-buttons__link dept-buttons__link--red dept-buttons__link--text" href="https://www.blood.co.uk/" target="_blank"> 865 <span class="dept-buttons__text">Blood Donation</span> 866 </a> 867 </li> 868 <li class="dept-buttons__item"> 869 <a class="dept-buttons__link dept-buttons__link--orange dept-buttons__link--text" href="http://platelets.blood.co.uk/" target="_blank"> 870 <span class="dept-buttons__text">Platelet Donation</span> 871 </a> 872 </li> 873 <li class="dept-buttons__item"> 874 <a class="dept-buttons__link dept-buttons__link--blue dept-buttons__link--text" href="https://www.blood.co.uk/plasma/" target="_top"> 875 <span class="dept-buttons__text">Plasma Donation</span> 876 </a> 877 </li> 878 <li class="dept-buttons__item"> 879 <a class="dept-buttons__link dept-buttons__link--blue dept-buttons__link--text" href="https://www.bbmr.co.uk/" target="_top"> 880 <span class="dept-buttons__text">British Bone Marrow Registry</span> 881 </a> 882 </li> 883 <li class="dept-buttons__item"> 884 <a class="dept-buttons__link dept-buttons__link--green dept-buttons__link--text" href="https://www.nhsbt.nhs.uk/what-we-do/transplantation-services/tissue-and-eye-services/" target="_top"> 885 <span class="dept-buttons__text">Tissue Donation</span> 886 </a> 887 </li> 888 <li class="dept-buttons__item"> 889 <a class="dept-buttons__link dept-buttons__link--pink dept-buttons__link--text" href="http://www.nhsbt.nhs.uk/cordblood/" target="_top">
890 <span class="dept-buttons__text">Cord Blood Bank</span> 891 </a> 892 </li> 893 </ul> 894 </nav> 895 896 <a class="footer__logo" href="/"> 897 <img src="https://nhsbtdbe.blob.core.windows.net/umbraco-assets-corp/corporate-logos/NHSBT.png" alt="NHSBT Corporate Logo" title="NHS Blood and Transplant"> 898 </a> 899 </div> 900 901</footer> 902 903
903<script src="/Scripts/jquery-1.11.3.min.js"></script>
903 904
904<script src="/Scripts/jquery.validate.min.js"></script>
904 905
905<script src="/Scripts/jquery.validate.unobtrusive.min.js"></script>
905 906
906<script src="/Scripts/jquery.unobtrusive-ajax.min.js"></script>
906 907
907<script src="/Scripts/custom-script.js" type="text/javascript"></script>
907 908 909 910 911
911<script> 912 913 addEventListener('load', function () { 914 var date = new Date(), 915 m = 60; 916 917 date.setTime(date.getTime() + (m * 60 * 1000)); 918 919 if (!$.cookie('campaign_code') || '542' != '542') 920 { 921 $.cookie('campaign_code', '542', { path: '/', expires: date }); 922 } 923 }); 924 </script>
924 925 926
926<script> 927 function resizeText(multiplier) { 928 if (document.body.style.fontSize === "") { 929 document.body.style.fontSize = "1.0em"; 930 } 931 document.body.style.fontSize = parseFloat(document.body.style.fontSize) + (multiplier * 0.2) + "em"; 932 } 933 // extend jquery range validator to work for required checkboxes 934 var defaultRangeValidator = $.validator.methods.range; 935 $.validator.methods.range = function (value, element, param) { 936 if (element.type === 'checkbox') { 937 // if it's a checkbox return true if it is checked 938 return element.checked; 939 } else { 940 // otherwise run the default validation function 941 return defaultRangeValidator.call(this, value, element, param); 942 } 943 } 944 945 var bloodPortalUrl = 'http://localhost:3000'; 946 </script>
946 947 948 949 950 951 952
952<script src="https://fd-nhsbt-live.azurefd.net/nhsbtcms/styles/live/1.28.0/build/js/libs.js"></script>
952 953
953<script src="https://fd-nhsbt-live.azurefd.net/nhsbtcms/styles/live/1.28.0/build/js/scripts.js"></script>
vendor: 2 bytes, line 953
953
954<script type="text/javascript" src="/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=4&cb=87428859" async></script>
954</body> 955 956</html>
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.