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228 229<div class="container" id="main" role="main"> 230 231 232<div class="breadcrumb breadcrumbRight"> 233 <a class="homeIcon" href="https://www.aupair.com">⌂</a><a title="Best rated Au Pair matching platform - AuPair.com">About AuPair.com</a> 234</div> 235 236 237 238 <div class="middleContentBox" style="float:none;display:table;"> 239 240 241 <div class="middle_content" > 242 243 244 245 246 247 248 249 <div style="clear:both;"> 250 <a href="/en/about-us/team" title="Behind the Scenes at AuPair.com: Meet the AuPair.com Expert Team" style="font-size:12px;margin:22px 0px 0px 0px;text-align:left;float:left;">By Raphael Bujara on 14 Apr 2026</a> 251 </div> 252 <div style="clear:both;"></div> 253 <div style="display:block;clear:both;margin:5px 0px 0px 0px;"></div> 254 <div class="summaryContainer"> 255 <h1>Best rated Au Pair matching platform - AuPair.com</h1>AuPair.com is the world's largest online platform for Au Pairs and Host Families.<br /> 256We are grateful that, through our Au Pair organization, we can make a small contribution to making the world a more peaceful and loving place. 257<ul> 258 <li> 259 <a href="#how-it-works">How our service works</a></li> 260 <li> 261 <a href="#benefits">AuPair.com’s benefits at a glance</a></li> 262 <li> 263 <a href="#our-mission">What we stand for</a></li> 264 <li> 265 <a href="#questions">Questions and contact details</a></li> 266 <li> 267 <a href="/en/about-us/team" title="AuPair.com Team">Our team</a></li> 268</ul></div> 269 <div class="pageContent"> 270 271 272 273 274 275 </div> 276 <br /> 277<style type="text/css"> 278.paragraph 279 { 280 background:#f0f8ff; 281 padding:20px; 282 margin:0px; 283 border-radius: 8px; 284 box-sizing:border-box; 285 box-shadow: 0 2px 4px rgba(0,0,0,0.1); 286 margin:0px 0px 20px 0px; 287 color:#666; 288 font-size:14px; 289 width:30%; 290 float:left; 291 margin:0px 1.5%; 292 text-align:center; 293 } 294 295 .paragraph strong 296 { 297 color:#333; 298 font-size:18px; 299 } 300 301 .facts 302 { 303 font-size:30px; 304 font-weight:bold; 305 color:#007bff; 306 margin:0; 307 display:block; 308 margin:5px 0px; 309 } 310 311 @media screen and (max-width:650px) 312 { 313 .paragraph 314 { 315 width:100%; 316 margin:0px 0px 20px 0px; 317 } 318 319 }</style> 320<div style="display:table;width:100%;box-sizing:border-box;padding:20px;background:#fff;box-shadow:0px 0px 8px #f2f2f2;border-radius:10px;margin:20px 0px 0px 0px;"> 321 <h2 style="color: #333;margin:0px 0px 20px 0px;"> 322 Our key facts at a glance</h2> 323 <p class="paragraph"> 324 more than <span class="facts">25+</span> <strong>Years of experience</strong><br /> 325 as an Au Pair Agency</p> 326 <p class="paragraph"> 327 nearly <span class="facts">4.000.000</span> <strong>satisfied users</strong><br /> 328 Host Families & Au Pairs</p> 329 <p class="paragraph"> 330 more than <span class="facts">150+</span> <strong>Au Pair Partner Agencies</strong><br /> 331 worldwide</p> 332</div> 333<div> 334 <div> 335 <h2> 336 Who we are and what defines us</h2> 337 <div> 338 <div> 339 AuPair.com is a product of MultiKultur e. K., combining the extensive experience of a full-service au pair agency with modern technology.</div> 340 <div> 341 MultiKultur was founded in 1994 as one of the first private au pair agencies to receive official authorization to provide private employment placement services.</div> 342 <div> 343 AuPair.com was launched in 1999, initially as a full-service au pair agency and later as an online agency.</div> 344 <div> 345 </div> 346 <div> 347 MultiKultur has been a member of the International Au Pair Association (<a href="https://iapa.org/" target="_blank">IAPA</a>) since 2000 and a founding member of the Gütegemeinschaft Au Pair quality association since 2004. In 2006, MultiKultur received the RAL Quality Mark for placing au pairs with host families in Germany, followed in 2012 by the RAL Quality Mark for placing German au pairs with host families abroad.<br /> 348 <br /> 349 Since then, almost 4 million host families and au pairs worldwide have registered with AuPair.com. Since the website relaunch in June 2005 alone, 3.88 million new users have joined. AuPair.com currently has over 58,500 active users (as of August 2026). A user counts as active if they have logged in within the last 30 days and read or sent at least one message.<br /> 350 Of these, around 48,000 are au pairs and 10,500 are host families. Aroun
350d 22,000 active au pairs come from the EU, the USA, Canada, or Australia, and around 95% of active host families are based in the EU. Through continuous cleaning and updating of our database, we ensure that the profiles available are predominantly current and active, making for fast and successful matching.</div> 351 </div> 352 <div> 353 We provide a user-friendly platform that allows Au Pairs and Host Families to connect and plan their stay with ease. We provide clear information and step-by-step guidance to help them find each other quickly and reliably.<br /> 354 <div> 355 <font face="Arial, Verdana, sans-serif">Our expertise is based on our experience as a full-service </font>Au Pair<font face="Arial, Verdana, sans-serif"> agency, making us a trusted partner in the search and placement process. AuPair.com is the world’s most popular </font>Au Pair placement platform, providing comprehensive advice and support to Au Pairs and Host Families alike.</div> 356 <div> 357 </div> 358 <div> 359 <font face="Arial, Verdana, sans-serif">Thanks to our advanced matching technology, we provide personalised recommendations based on users' profiles and preferences. However, the final decision on selecting an </font>Au Pair<font face="Arial, Verdana, sans-serif"> or Host Family rests with each party, </font>based on personal preferences and negotiations.</div> 360 </div> 361 <div> 362 <h2> 363 <a id="our-mission" name="our-mission">What we stand for</a></h2> 364 <div> 365 <div> 366 <font face="Arial, Verdana, sans-serif">We are committed to a fair, transparent, and internationally recognized Au Pair program that is based on genuine cultural exchange rather than purely an employment relationship. What else we stand for:</font></div> 367 <div> 368 </div> 369 <ul> 370 <li> 371 <font face="Arial, Verdana, sans-serif">Supporting intercultural competence and mutual respect</font></li> 372 <li> 373 <font face="Arial, Verdana, sans-serif">Clear rules on working hours, pocket money, free time, and vacation</font></li> 374 <li> 375 <font face="Arial, Verdana, sans-serif">Open communication and transparent expectations</font></li> 376 <li> 377 <font face="Arial, Verdana, sans-serif">Clear separation: Au pairs are family members, not domestic helpers</font></li> 378 <li> 379 <font face="Arial, Verdana, sans-serif">Internationally uniform minimum standards</font></li> 380 <li> 381 <font face="Arial, Verdana, sans-serif">Fair working conditions with no room for exploitation or illegal employment</font></li> 382 </ul> 383 <div> 384 We are proud that our work contributes to making the world a more peaceful place. Through intercultural encounters, we break down prejudices, strengthen self-confidence—especially among young women and host mothers—and support families in achieving a healthy work-life balance. By bringing cultures together, we create:</div> 385 </div> 386 <ul> 387 <li> 388 mutual understanding</li> 389 <li> 390 international friendships</li> 391 <li> 392 <font face="Arial, Verdana, sans-serif">long-term connection to the host country</font></li> 393 <li> 394 <font face="Arial, Verdana, sans-serif"><font face="Arial, Verdana, sans-serif">confident young women with a global perspective</font></font></li> 395 <li> 396 an active contribution against nationalism and conflicts</li> 397 </ul> 398 <div> 399 We expect our certified partner agencies to provide transparent processes and reliable support before, during, and after the placement.<br /> 400 <br /> 401 Apart from the obvious advantages of the Au Pair program, there are also effects that are not obvious at first glance.</div> 402 <div> 403 Most of the time, it concerns mothers who would have to give up their jobs and careers to raise their children. An Au Pair gives women the opportunity to return to their jobs or to get free time and relaxation from raising children. This increases the host mothers' self-esteem and independence, which has a positive effect on family life.</div> 404 <h3> 405 What makes us different from other Au Pair agencies</h3> 406 <div> 407 In order to enjoy all the positive aspects of the Au Pair program, whether as an Au Pair or as a Host Family, the Au Pair and the Host Family must be a good match. This is not just about childcare, but about a harmonious partnership between the Host Family and the Au Pair. Only then will the Au Pair leave the host country with positive impressions and have found a new home; just as the Host Family has found a new family member and broken down the prejudices against people from other cultures and countries.</div> 408 <div> 409 </div> 410 <div> 411 Our customers are enthusiastic about our service, because every Host Family can find the right Au Pair for them with us. We support your search with the following functions:</div> 412 <ul> 413 <li> 414 world's largest number of Au Pairs and Host Families </li> 415 <li> 416 smart filtering options </li> 417 <li> 418 extensive information about the Au Pair program</li> 419 <li> 420 just-in-time advice so that you can take full advantage of the Au Pair stay</li> 421 <li> 422 many years of experience in the Au Pair business</li> 423 </ul> 424 Unlike traditional full-service agencies, <a href="https://www.aupair.com">AuPair.com</a> empowers you to organize your stay independently. We provide the tools, information, and support you need to manage your own matching process — giving you more freedom and flexibility. Also AuPair.com is free of charge for Au Pairs. </div> 425 <div> 426 <font face="Arial, Verdana, sans-serif">If you prefer additional personalized support, such as assistance with visa applications or travel arrangements, you can also reach out to one of our trusted partner <a href="/en/aupair-agencies/">Au Pair agencies</a>, listed on our website.</font><br /> 427 </div> 428 <div> 429 <font face="Arial, Verdana, sans-serif">With AuPair.com, you stay in control — and we’re here to make sure your journey toward finding the perfect Au Pair or Host Family is safe and easy!</font></div> 430 <h2>
431 <a id="benefits" name="benefits">AuPair.com benefits at a glance:</a></h2> 432 <ul> 433 <li> 434 Free registration and use</li> 435 <li> 436 One of the world’s largest selection of au pairs and host families, 4,000,000 users since 1999, and currently over 58,000 active users (who have interacted on our platform within the last 30 days).</li> 437 <li> 438 Our “Smart Match” filter allows you to find the perfect match based on individually defined and detailed preferences.</li> 439 <li> 440 Personalized support: Every day, our team personally answers over 170 customer inquiries in multiple languages via phone, email, and our ticket system.</li> 441 <li> 442 E-mail alerts with matching search suggestions (if desired)</li> 443 <li> 444 Au Pair.com website is intuitive and very easy to use</li> 445 <li> 446 Profiles and activities are continuously monitored to ensure security.</li> 447 <li> 448 Option to purchase a Premium membership to exchange contact details</li> 449 <li> 450 We constantly update our database. Users who do not log in regularly are removed from visible search results after four weeks. This ensures lightning-fast loading times and guarantees that only active profiles are displayed.</li> 451 <li> 452 You decide who can find and contact you: No spam, no unwanted harassment, only suitable matches.</li> 453 <li> 454 Active communication: Over 20,000 messages and 3,000 invitations are sent daily from Host Families to Au Pairs.</li> 455 <li> 456 Smart suggestions: Every day, we send over 18,000 notifications about profiles that perfectly match your search criteria.</li> 457 <li> 458 Stay informed: Every day, over 2,000 users are marked as favorites and receive an immediate notification. This way, you know right away when someone is interested.</li> 459 <li> 460 With 7,400 informative emails sent daily, we support our users step by step with all questions regarding the placement process.</li> 461 </ul> 462 </div> 463 <h2> 464 Video: How to Find an Au Pair or a Host Family</h2> 465 <div> 466 In the following video you can find out how looking for an Au Pair or Host Family on<a href="https://www.aupair.com"> AuPair.com</a> works, as well as the most economical ways to use the website.</div> 467</div> 468<br /> 469<div class="videoBoxNew"> 470 <iframe referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube-nocookie.com/embed/sm85jpntryc" style="width:100%;"></iframe></div> 471<br /> 472<div> 473 <div> 474 Since we know how many questions must be answered in advance of a stay abroad, we offer comprehensive information on many different issues - ranging from <a href="/en/become-an-au-pair/au-pair-requirements" title="Requirements for Au Pairs">requirements for Au Pairs</a> and <a href="/en/host-an-au-pair/host-family-requirements" title="Requirements for Host Families">Host Families</a>, over information on topics such as <a href="/en/au-pair-wiki/au-pair-pocket-money" title="Salaray and working hours as an Au Pair">working hours, pocket money</a>, and <a href="/en/au-pair-wiki/au-pair-visa" title="Au Pair visa">visa matters</a>, to <a href="/en/au-pair-programs" title="Au Pair programs all over the world">regulations for certain countries</a>.</div> 475 <h3> 476 For everyone who loves to have a good overview:</h3> 477 <div> 478 We can only recommend to go through our <a href="/en/au-pair-wiki" title="Au Pair Wiki - All you need to know">Au Pair Wiki</a> since it contains every piece of information you’ll need to know for the Au Pair experience. If you have more general questions, our <a href="/en/p-faq.php">FAQ section</a> will help you out. Our <a href="/en/au-pair-blog/for-au-pair/" title="Au Pair Blog">Au Pair blog</a> will provide you with the most interesting topics related to the Au Pair life. And the section about<a href="/en/experience/" title="Au Pair Stories "> </a><a href="/en/experience/" title="Au Pair stories">testimonials</a><a href="/en/experience/" title="Au Pair Stories "> </a>will give you an insight about the real Au Pair world. </div> 479 <div> 480 </div> 481 <div> 482 The <a href="/en/au-pair-safety/avoid-scams" title="How to identify scammers">safety</a> of Host Families and candidate is very important to us. Therefore, all entries, just like pictures and texts, are checked daily. Occasionally it happens that “black sheeps” register on AuPair.com. In general, they are detected and deleted in the first 24 hours. However, if you encounter irregularities, please inform us immediately.</div> 483</div> 484<h2> 485 <a id="how-it-works" name="how-it-works">How it works</a></h2> 486<div> 487 At AuPair.com you can <a href="/en/how-it-works/au-pair-profile-guide" title="How to create a profile">create your own profile</a> for free and instantly browse through profiles of <a href="/find_aupair.php?quick_search=search&language=en" title="Find your ideal Au Pair">thousands of candidates</a> and <a href="/find_family.php?quick_search=search&language=en" title="Host families from all over the world">Host Families from all over the world</a>
487. Using a detailed search filter, you can easily search for candidates or Host Families that meet your search criteria. By adding users to your hotlist, you never lose the overview of your favourites.</div> 488<h2> 489 Video: Is The Website Liable to Costs? </h2> 490<div> 491 In the next video we're looking at the membership options available on www.aupair.com and how much you can expect to pay to become a premium member.<br /> 492 </div> 493<div class="videoBoxNew"> 494 <iframe referrerpolicy="strict-origin-when-cross-origin" src="https://www.youtube-nocookie.com/embed/VVvKzsl8RAY" style="width:100%;"></iframe></div> 495<br /> 496<div> 497 With the message function in your profile, you can easily establish the first contact and express your interest in certain applicants / Host Families.</div> 498<div> 499 </div> 500<div> 501 When you purchase a <a href="/en/p-plans.php" title="Premium membership">Premium membership</a>, you have direct access to the contact information of candidates or Host Families - if they have included this information in their profile - and using those, you can contact them directly via e-mail or telephone.</div> 502<div> 503 </div> 504<br /> 505<div class="mag_WIKIbanner"> 506 <a href="/en/p-registration.php"><img loading="lazy" alt="registration icon" class="mag_WIKIbanner_imgcircle" src="/pics/icon/nbc/registration.png" /></a> 507 <div class="mag_WIKIbanner_frame"> 508 <a href="/en/p-registration.php"><span class="magWIKIHeader">Register with us!</span></a><br /> 509 Register at AuPair.com, create your account and join the millions of satisfied clients all over the world! <a href="/en/p-registration.php">Get started</a></div> 510</div> 511<h2> 512 <a id="question" name="questions">Do you have questions?</a></h2> 513It is very important to us that our customers feel safe and well informed about the whole searching process. If you have already checked out our <a href="/en/au-pair-wiki" title="Au Pair Wiki">Au Pair Wiki</a>, the <a href="/en/p-faq.php" title="FAQ">FAQ section</a>, our <a href="/en/au-pair-wiki/au-pair-visa" title="Visa tool">visa tool</a>, and the <a href="/en/au-pair-programs" title="Au Pair programs">requirements for each country</a> and still have a question that we didn’t answer, then get in touch with us. We are more than happy to help you! <br /> 514<h3> 515 Do you want to know more?</h3> 516<div> 517 If you want to know more about the varied, talented and international members of the AuPair.com team, check <a href="/en/about-us/team" title="What happens when the AuPair.com team meets?">this article</a>! You will find out how we work together to make your experience on AuPair.com as positive as possible.</div> 518<br /> 519<br /> 520<br /> 521<br /> 522<br /> 523<br /> 524<!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---><!---EndMiddleContent---> 525 526 </div> 527 <br/><br/> 528
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535 536 537</div></div> 538 539 540</div> 541 542 543 544<br/><br/> 545 546<footer> 547 <div class="topFooter"> 548 <strong>AuPair.com</strong> 549 <div class="trustPilot"> 550 <img width="270" height="29" alt="Trustpilot" src="/pics/tp-rating.png" loading="lazy" > 551 </div> 552 <div class="socialBox" > 553 <a href="https://www.facebook.com/aupaircom" target="_blank" rel="noopener" class="socialFb" title="Facebook"></a> 554 <a href="https://www.youtube.com/user/Aupaircom" target="_blank" rel="noopener" class="socialYoutube" title="Youtube"></a> 555 <a href="https://www.instagram.com/aupaircom/" target="_blank" rel="noopener" class="socialInsta" title="Instagram"></a> 556 <a href="https://www.linkedin.com/company/aupaircom/" target="_blank" rel="noopener" class="socialLinkedIn" title="Linkdin"></a> 557 <a href="https://www.xing.com/pages/aupair-com/about_us" target="_blank" rel="noopener" class="socialXing" title="Xing"></a> 558 <a href="https://twitter.com/aupair_com" target="_blank" rel="noopener" class="socialTwit" title="Twitter"></a> 559 <a href="https://www.pinterest.de/aupaircom/" target="_blank" rel="noopener" class="socialPin" title="Pinterest"></a> 560 <a href="https://vk.com/aupair_com" target="_blank" rel="noopener" class="socialVk" title="Vk"></a> 561 </div> 562 </div> 563 <div style="clear: both;"></div> 564 <div class="homeContainer" style="border-top: 1px solid #FFFFFF33;"> 565 <aside class="footerBox1"> 566 <span class="footerSpanHeading">Germany</span> <br /> 567 568 <span>50825 Köln, HelmholtzStr. 50 <br/> Operating hours: Mon â Fri 10.00 â 15.00 CET</span><br /><br /> 569 <!-- <span class="footerSpanHeading">US Support</span> ---> 570 <!-- <span><br/>1 Audubon Street, Suite 202<br/>New Haven, CT 06511, USA</span><br /> <br /> --> 571 <!-- <span><span style="text-decoration:underline">(800) 641-3527 </span> <br/> 9 AM - 6 PM EST <br /> </span> --> 572 <a href="/en/help-center" title="Au Pair & Host Family Help Center | Expert Advice & FAQs" class="button">Help Center</a> 573 </aside> 574 575 576 577 <aside class="footerBox2"> 578 <strong>Useful links</strong> 579 <nav> 580 <ul> 581 <li><a title="How to Host an Au Pair: The Ultimate Guide for Host Families" href="/en/host-an-au-pair">Host an Au Pair</a></li><li><a title="Can we become an Au Pair Host Family?" href="/en/host-an-au-pair/host-family-requirements">Host Family Requirements</a></li><li><a title="What Are the Costs of Hosting an Au Pair?" href="/en/host-an-au-pair/au-pair-costs">Costs of Hosting an Au Pair</a></li><li><a title="How to Become an Au Pair: Find an Au Pair Job Abroad" href="/en/become-an-au-pair">How to Become an Au Pair</a></li><li><a title="How can I become an Au Pair? 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