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https://www.pollen.com/help/contact

html pollen.com collected 2026-09-24 17:56:50 UTC 18,600 bytes, 392 lines download raw bytes

1
2
3<!DOCTYPE html>
4<html xml:lang="en" lang="en" class="">
5<head>
6    <title>Contact Us | Pollen.com</title>
7    <meta charset="utf-8" />
8    <meta name="viewport" content="width=device-width, initial-scale=1">
9    <meta http-equiv="X-UA-Compatible" content="IE=edge" />
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11    <meta name="apple-itunes-app" content="app-id=1556701665" />
12    <meta name="google-play-app" content="app-id=com.iqvia.chus.allergyplus">
13    <meta name="description" content="Contact Pollen.com Team if you have any questions or concerns" />
14    <meta name="keywords" content="allergy, pollen allergy, allergy forecast, pollen counts, pollen reports, pollen levels, pollen index, pollen forecast, pollen alert, allergy season" />
15    <link rel="canonical" href="https://www.pollen.com/help/contact" />
16    <meta property="og:title" content="Contact Us" />
17    <meta property="og:description" content="Contact Pollen.com Team if you have any questions or concerns" />
18    <meta property="og:image" content="https://www.pollen.com" />
19    <meta property="og:url" content="https://www.pollen.com/help/contact" />
20    <meta property="og:type" content="other">
21    <meta property="article:published_time" content="9/24/2026" />
22    <!-- favicons -->
23    <link rel="shortcut icon" href="/Content/favicon/favicon.ico" type="image/x-icon" />
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40    <meta name="theme-color" content="#ffffff">
41    <link href="/Content/site/jquery.smartbanner.css" rel="stylesheet" />
42
43    <style>
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45            display: none !important;
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48
49    <link href="/Content/css?v=gGtouBDSRSqaVI8_DdbI0QnCAh1RDVV-z_7yeL4v_vk1" rel="stylesheet"/>
50
51    
51<script src="/bundles/modernizr?v=xSrVm1yAnacOXzt2tBgKSdqj7HbQqwc-_xqXR9MJaxk1"></script>
51
52
53<!-- GA -->
54<!-- Google tag (gtag.js) -->
vendor: 65 bytes, lines 54-55
54
55<script async src="https://www.googletagmanager.com/gtag/js?id=
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55"></script>
56<script>
57    
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61    gtag('config', '
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63
64<!-- Google Tag Manager -->
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73
74<!-- End Google Tag Manager -->
75
76
77</head>
78<body ng-app="pollen">
79    <!-- Google Tag Manager (noscript) -->
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79
80    <noscript>
81        <iframe src="https://www.googletagmanager.com/ns.html?id=
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81"
82                height="0" width="0" style="display:none;visibility:hidden"></iframe>
83    </noscript>
84    
84<!-- End Google Tag Manager (noscript) -->
85    <!-- Navigation Bar -->
86    <div class="navbar navbar-default navbar-shrink navbar-fixed-top" id="navbar">
87        <div class="content">
88            <div class="navbar-header" id="navbar-btns">
89                <button type="button" class="navbar-toggle pull-right" data-toggle="collapse" data-target="#loc-search" data-parent="#navbar-btns">
90                    <span class="glyphicon glyphicon-search" aria-hidden="true"></span>
91                </button>
92                <button type="button" class="navbar-toggle pull-left" data-toggle="collapse" data-target="#nav-menu" data-parent="#navbar-btns">
93                    <div>
94                        <span class="icon-bar"></span>
95                        <span class="icon-bar"></span>
96                        <span class="icon-bar"></span>
97                    </div>
98                </button>
99                <a class="navbar-brand" href="/" style="text-align:center;"><img src="/Content/images/Logo.png" width="129" height="51" alt="POLLEN.COM" /></a>
100                <div class="navbar-brand-dip-parent hidden-xs"><div class="navbar-brand-dip"></div></div>
101            </div>
102            <div class="accordion-group">
103                
104                
105    <ul class="nav navbar-nav navbar-right navbar-collapse collapse" id="nav-menu">
106        <li><a id="nav-home" href="/" class="">Home</a></li>
107        <li><a id="nav-forecast" href="/forecast" class="">Forecast</a></li>
108        <li><a id="nav-allergy" href="/allergy" class="">Allergy</a></li>
109        <li><a id="nav-research" href="/research" class="">Research</a></li>
110        <li><a id="nav-tools" href="/tools" class="">Tools</a></li>
111        
112        <li>
113            <a href="/accounts/mylogin" id="loginLink" title="Login to My Pollen.com">
114                <span class="glyphicon glyphicon-log-in hidden-xs" aria-hidden="true"></span>
115                <span class="visible-xs">Login</span>
116
117            </a>
118        </li>
119
120    </ul>
121
122                <div class="navbar-collapse collapse" id="loc-search">
123    <div ng-controller="LocationSearchController" class="location-search-nav pollen-typeahead " ng-cloak>
124        <form ng-submit="verifyLocation()">
125            <input class="form-control" type="text"
126                   ng-model="location" uib-typeahead="l.value for l in getLocations($viewValue)" typeahead-min-length="3" typeahead-on-select="onLocationSelect($item, $model, $label)"
127                   typeahead-no-results="noResults" typeahead-clear="true"
128                   placeholder="Enter city or ZIP to get your allergy forecast" onfocus="this.setAttribute('placeholder', '');" onblur="this.setAttribute('placeholder', 'Enter city or ZIP to get your allergy forecast');" />
129            <div ng-show="noResults" class="no-results">
130                No locations found
131            </div>
132        </form>
133    </div>
134</div>
135            </div>
136
137        </div>
138    </div>
139
140    <div id="main-container">
141
142        <!-- Hero -->
143
144        <!-- Top Section -->
145        
146
147        <!-- Main Section -->
148        <div class=" content main-section clearfix">
149            <!-- Advertisement Responsive leaderboard or square -->
150            <div class="body-container">
151                <div class="body">
152                    <div class="body-content">
153                        
154
155<h2>Contact Us</h2>
156<h3></h3>
157
158<form action="/help/contact" class="form-horizontal" method="post" role="form"><input name="__RequestVerificationToken" type="hidden" value="Cs0FdypGyF0GYd0ZEKJJ0PlKSEK6nOTxrN5_p2juC4PUNcFrq1YT1W0F8YSjygjkVPlRisDY8nKL62e-QraSAz_klwSWPRGR_SLuLIQTRSc1" />    <h4>If you have any comments, questions or suggestions, please enter them below.</h4>
159    <hr />
160<div class="validation-summary-valid text-danger" data-valmsg-summary="true"><ul><li style="display:none"></li>
161</ul></div>    <div class="form-group">
162        <label class="col-md-3" for="Name">Your Name</label>
163        <div class="col-md-9">
164            <input class="form-control" data-val="true" data-val-required="Please enter your name." id="Name" maxlength="100" name="Name" type="text" value="" />
165        </div>
166    </div>
167    <div class="form-group">
168        <label class="col-md-3" for="Email">Your E-mail Address</label>
169        <div class="col-md-9">
170            <input class="form-control" data-val="true" data-val-email="Please enter a valid e-mail address." data-val-required="Please enter your e-mail address." id="Email" maxlength="100" name="Email" type="text" value="" />
171        </div>
172    </div>
173    <div class="form-group">
174        <label class="col-md-3" for="Category">Category</label>
175        <div class="col-md-9">
176            <select class="form-control" data-val="true" data-val-required="Please select appropriate category." id="Category" name="Category">
176<option selected="selected" value="0">Please Select Appropriate Category</option>
177<option value="g">General Inquiries</option>
178<option value="s">Suggestions</option>
179<option value="w">Web Issues</option>
180<option value="m">App Issues</option>
181<option value="e">Subscription Issues</option>
182<option value="d">Data Web Services</option>
183<option value="a">Advertising</option>
184<option value="f">Affiliates</option>
185<option value="p">Ad-free Allergy Alert Widget</option>
186<option value="r">Rotorod</option>
187<option value="o">Misc</option>
188</select>
189        </div>
190    </div>
191    <div class="form-group">
192        <label class="col-md-3" for="Subject">Subject</label>
193        <div class="col-md-9">
194            <input class="form-control" data-val="true" data-val-required="Please enter the subject of your message." id="Subject" name="Subject" type="text" value="" />
195        </div>
196    </div>
197    <div class="form-group">
198        <label class="col-md-3" for="Message">Enter Message</label>
199        <div class="col-md-9">
200            <textarea class="form-control" cols="20" data-val="true" data-val-length="The field Enter Message must be a string with a maximum length of 500." data-val-length-max="500" data-val-required="Please enter a message." id="Message" maxlength="500" name="Message" rows="2">
201</textarea>
202        </div>
203    </div>
204    <div class="form-group">
205        <div class="col-md-offset-3 col-md-9">
206            <input type="submit" class="btn btn-default" value="Submit" />
207            <input type="reset" class="btn btn-default" value="Reset" />
208        </div>
209    </div>
210</form>
211
212                    </div>
213                </div>
214                <div id="sidebar" class="sidebar">
215                                        
216    <div class="row">
217        <div class="row-same-height">
218            <div class="col-md-12 col-sm-6 col-xs-12 col-md-height sidebar-panel">
219                
220
221
222<!-- feature ad layout -->
223    <div class="allergy-alert text-center sidebar-tools email3">
224        <div class="sidebar-content sidebar-content-top sidebar-dip">
225            <h2>Allergy Alert Emails</h2>
226        </div>
227        <a href="/tools/allergy-alert?src=Banner" class="featured-ad-text">Get notified when<br/>pollen counts are high</a>
228        <a href="/tools/allergy-alert?src=Banner" class="featured-ad-overlay"></a>
229    </div>
230
231                <div ng-controller="AllergyOutlookController" class="allergy-outlook text-center" ng-cloak>
232    <div class="row">
233        <div class="col-md-12" style="padding:0;">
234            <div class="sidebar-content sidebar-content-top sidebar-dip">
235                <h2>
236                    Allergy Outlook
237                </h2>
238                <p ng-if="outlook" class="sidebar-panel-subtitle">
239                    <span>for {{outlook.Market}}</span>
240                </p>
241            </div>
242            <div class="sidebar-content sidebar-content-bottom" style="background:#eaedec;position:relative;" loading="loading">
243
244                <div ng-if="outlook">
245                    <div class="row">
246                        <div class="col-md-6 col-sm-6 col-xs-6" style="border-right:1px dotted;">
247                            <h3>Trend</h3>
248                            <div class="outlook-icon" ng-class="'trend' + outlook.TrendID"></div>
249                            <p class="description">Pollen levels {{outlook.Trend}}</p>
250                        </div>
251                        <div class="col-md-6 col-sm-6 col-xs-6">
252                            <h3>Season</h3>
253                            <div class="outlook-icon" ng-class="outlook.Season.toLowerCase()"></div>
254                            <p class="description">{{FormattedSeason()}} pollen is active in this area</p>
255                        </div>
256                    </div>
257                    <p>{{outlook.Outlook}}</p>
258                    <a ng-href="{{ForecastUrl()}}" role="link">Continue</a>
259                    
260                </div>
261
262                <p ng-if="!outlook">The Allergy Outlook is unavailable for your location.<br/><a href="/tools/mylocation?edit=1">Set your default location.</a></p>
263
264            </div>
265            <a ng-if="outlook" ng-href="{{ForecastUrl()}}" class="featured-ad-overlay"></a>
266        </div>
267    </div>
268</div>
269            </div>
270        </div>
271    </div>
272
273                    <!-- Advertisement Responsive 300x600 or leaderboard -->
274                </div>
275
276            </div>
277        </div>
278
279        <!-- Secondary Section -->
280
281        <!-- ribbon of latest news or articles -->
282
283        <!-- Footer -->
284        <footer>
285    <div class="row">
286        <div class="footer-content col-md-12 text-center">
287            <ul>
288                <li><a href="/">Home</a></li>
289                <li><a href="/accounts/mylogin">My Pollen.com</a></li>
290                <li><a href="/help/about">About Us</a></li>
291                <li><a href="/help/contact">Contact Us</a></li>
292                <li><a href="/help/faq">F.A.Q.</a></li>
293                <li><a href="/help/tou">Terms of Use</a></li>
294                <li><a href="/help/privacy">Privacy Policy</a></li>
295                <li><a href="/help/advertising">Advertising</a></li>
296                <li><a href="/help/sitemap">Site Map</a></li>
297            </ul>
298            <p class="text-center copyright" style="margin-bottom: 0;">Copyright &copy; 2026 IQVIA&trade;. All rights reserved.</p>
299            <p class="text-center copyright">Pollen.com and Allergy Alert are registered trademarks of IQVIA. Page last modified: 09/24/2026</p>
300        </div>
301    </div>
302</footer>
303
304    </div>
305
306    
306<script src="/bundles/jquery?v=tMZLrjhnpmexzX6R05tH5DZj1azQ9Qwrga7tDsCrSCg1"></script>
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315
316    
316<script type="text/javascript">
317            (function () {
318                // Set site variables here
319                var siteVariables = {
320                    webApiUrl: 'https://www.pollen.com/api/',
321                    siteBaseUrl: 'https://www.pollen.com/'
322                };
323
324                app.init(siteVariables);
325
326                // Initialize page info to include route data
327                angular.module('pollen').value('pageData', {"controller":"help","action":"contact"});
328                angular.module('pollen').value('currentLocation', '');
329
330            })();
331    </script>
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