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35 36 <noscript id="message_stack"> 37 <ul class="clearfix"> 38 <li class="message_stack warning noscript"> 39 <i class="fa fa-exclamation-triangle" aria-hidden="true"></i> <strong>ATTENTION:</strong> To use our store you have to activate JavaScript and deactivate script blockers! <i class="fa fa-exclamation-triangle" aria-hidden="true"></i><br />Thank you for your understanding! 40 </li> 41 </ul> 42</noscript> 43 <header ng-controller="headerController" aria-label="main navigation and user options"> 44 <div id="header_new" role="presentation"> 45 <div id="header_inner" role="presentation"> 46 <div id="header_inner_wrapper" role="presentation"> <!-- Flexbox Hauptcontainer --> 47 <div id="logo-wrapper" role="presentation"> 48 <h1>Service & Support - TUXEDO Computers</h1> 49 <a href="https://www.tuxedocomputers.com/index.php" title="Service & Support - TUXEDO Computers" aria-label="TUXEDO logo"><img src="/store_files/3/themes/tuxedo/img/tuxedo-logo-klein.svg" alt="" class="logo logo-first" /></a> 50 <a href="https://www.tuxedocomputers.com/index.php" title="Service & Support - TUXEDO Computers" aria-label="TUXEDO logo"><img src="/store_files/3/themes/tuxedo/img/logo-white.svg" alt="" class="logo logo-second" /></a> 51 </div> 52 <div id="icon-menu-flex-wrapper" role="presentation"> <!-- Flexbox Untercontainer --> 53 <div id="menu-wrapper" aria-label="page navigation" role="navigation"> 54 55 56 57 58 59 60<nav id="box_CATEGORIES" ng-controller="boxCategoriesController" aria-label="category navigation"> 61 62<ul class="level0" aria-label="main navigation link list"> 63 <li class="hasChildren cID195"> 64 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks.tuxedo" title="Notebooks">Notebooks</a> 65 66<ul class="level1 hovershow" aria-label="main navigation link list"> 67 <li class="description"> 68 <img src="/store_files/1/images/categories/195.png" alt="" /> 69 Notebooks/Laptops with preinstalled and configured Linux and more. 70 71TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha... 72 </li> 73 <li class="cID235"> 74 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1319" title="10-14 inch">10-14 inch</a> 75 </li> 76 <li class="cID236"> 77 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1322" title="15-16 inch">15-16 inch</a> 78 </li> 79 <li class="cID237"> 80 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1325" title="17 inch">17 inch</a> 81 </li> 82 <li class="cID2474"> 83 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#2452,2455" title="Immediate shipping">Immediate shipping</a> 84 </li> 85 <li class="cID250"> 86 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1974" title="Business notebooks">Business notebooks</a> 87 </li> 88 <li class="cID239"> 89 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1973" title="Gaming-Notebooks">Gaming-Notebooks</a> 90 </li> 91 <li class="cID251"> 92 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1975" title="Mobility notebooks">Mobility notebooks</a> 93 </li> 94 <li class="cID1887"> 95 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1885,1886" title="Deep Learning AI">Deep Learning AI</a> 96 </li> 97 <li class="cID252"> 98 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo" title="All Notebooks">All Notebooks</a> 99 </li> 100 </ul> 101 </li> 102 <li class="hasChildren cID193"> 103 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs.tuxedo" title="Computers / PCs">Computers / PCs</a> 104 105<ul class="level1 hovershow" aria-label="main navigation link list"> 106 <li class="description"> 107 <img src="/store_files/1/images/categories/193.png" alt="" /> 108 Computers / PCs with Linux preinstalled & more 109 110TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) 111We deliver all TUXEDOs ready to go so you only have to unwrap,... 112 </li> 113 <li class="cID247"> 114 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2425" title="Mini Systems">Mini Systems</a> 115 </li> 116 <li class="cID248"> 117 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2424" title="Midi Systems">Midi Systems</a> 118 </li> 119 <li class="cID249"> 120 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2423" title="Maxi Systems">Maxi Systems</a> 121 </li> 122 <li class="cID246"> 123 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2426,2427" title="AMD Systems">AMD Systems</a> 124 </li> 125 <li class="cID245"> 126 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2426,2428" title="Intel Systems">Intel Systems</a> 127 </li> 128 <li class="cID253"> 129 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo" title="All Systems">All Systems</a> 130 </li> 131 </ul> 132 </li> 133 <li class="hasChildren cID194"> 134 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co.tuxedo" title="Accessories">Accessories</a> 135 136<ul class="level1 hovershow" aria-label="main navigation link list"> 137 <li class="description"> 138 <img src="/store_files/1/images/categories/194.png" alt="" /> 139 Here you will find accessories, components and peripherals for your TUXEDO system. 140Nothing suitable found here? Get in touch with us directly! 141 142 </li> 143 <li class="cID260"> 144 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Notebook-Akkus.tuxedo" title="Batteries">Batteries</a> 145 </li> 146 <li class="cID258"> 147 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Monitore.tuxedo" title="Displays">Displays</a> 148 </li> 149 <li class="cID12637"> 150 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-components-and-peripherals-for-Linux-systems/Dockingstations.tuxedo" title="Dockingstations">Dockingstations</a> 151 </li> 152 <li class="cID275"> 153 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Buecher-Co./Buecher-/-Buchtipps.tuxedo" title="Books">Books</a> 154 </li> 155 <li class="cID261"> 156 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./USB-Zubehoer.tuxedo" title="Input Devices & Peripherals">Input Devices & Peripherals</a> 157 </li> 158 <li class="cID12638"> 159 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-components-and-peripherals-for-Linux-systems/Bags-Sleeves.tuxedo" title="Bags & Sleeves">Bags & Sleeves</a> 160 </li> 161 <li class="cID259"> 162 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Notebook-Netzteile.tuxedo" title="Notebook Power Supplies & Cords">Notebook Power Supplies & Cords</a> 163 </li> 164 <li class="hasChildren cID2301"> 165 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components.tuxedo" title="Components & Complements">Components & Complements</a> 166 167<ul class="level2" aria-label="main navigation link list"> 168 <li class="cID12864"> 169 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Cables.tuxedo" title="Cables">Cables</a> 170 </li> 171 <li class="cID12983"> 172 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Drives.tuxedo" title="Drives">Drives</a> 173 </li> 174 <li class="cID2305"> 175 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/Hard-Disk-Drives-2-5.tuxedo" title="Hard Disk Drives 2.5"">Hard Disk Drives 2.5"</a> 176 </li> 177 <li class="cID12539"> 178 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories/PC-Power-Supplies.tuxedo" title="PC Power Supplies">PC Power Supplies</a> 179 </li> 180 <li class="cID2304"> 181 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/SSDs-2-5.tuxedo" title="SSDs 2.5"">SSDs 2.5"</a> 182 </li> 183 <li class="cID2303"> 184 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/SSDs-m-2-SATAIII-and-NVMe.tuxedo" title="SSDs m.2 (SATAIII and NVMe)">SSDs m.2 (SATAIII and NVMe)</a> 185 </li> 186 <li class="cID2306"> 187 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/WIFI-Mobile-Network.tuxedo" title="WiFi, LAN & Mobile Network">WiFi, LAN & Mobile Network</a> 188 </li> 189 <li class="cID12639"> 190 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Licenses.tuxedo" title="Licenses">Licenses</a> 191 </li> 192 </ul> 193 </li> 194 </ul> 195 </li> 196 <li class="hasChildren cID266"> 197 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Business-Soft-Hardware.tuxedo" title="B2B">B2B</a> 198 199<ul class="level1 hovershow" aria-label="main navigation link list"> 200 <li class="description"> 201 <img src="/store_files/1/images/categories/266.png" alt="" /> 202 In this category you can find equipment for your company, office, school, university or educational institution and servers and solutions. 203Appliances with CRM, ERP and merchandise management, cloud storage, cloud server for self-hosting, services... 204 </li> 205 <li class="cID269"> 206 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1974" t
206itle="Business notebooks">Business notebooks</a> 207 </li> 208 <li class="cID278"> 209 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Business/Business-Computer.tuxedo" title="Business computers">Business computers</a> 210 </li> 211 </ul> 212 </li> 213 <li class="cID1105"> 214 <a href="https://www.tuxedocomputers.com/en/Infos/News.tuxedo" title="Novelties">Novelties</a> 215 </li> 216 </ul> 217 218</nav> 219 220 </div> 221 <div id="icon-wrapper" role="presentation"> 222 <div id="headernav" aria-label="quick navigation" role="navigation"> 223 <ul class="clearfix" role="presentation"> 224 <li class="box_SETTINGS"><a title="Settings" class="button toggle-showsettings toggle-active-1" tabindex="0" role="button"><i class="fa-ellipsis-v target-active-1" aria-hidden="true"></i></a></li> 225 <li class="box_CART"><a href="https://www.tuxedocomputers.com/index.php?module=cart" title="Shopping Cart" class="button" ><i class="fa fa-shopping-cart" aria-hidden="true"></i><span class="anchor" aria-hidden="true"> 226 227 228 229<span ng-bind="getCP().data.SUM.TOTAL" ng-hide="getCP().loading || !getCP().data.SUM"></span> 230<i class="fa fa-spinner fa-pulse fa-1x" ng-show="getCP().loading"></i> 231<!--i class="red button badge" ng-show="cartData.data.SUM && cartData.data.SUM.COUNT > 0" ng-bind="cartData.data.SUM.COUNT"></i--> 232 233 234</span></a></li> <li role="presentation"><a href="https://www.tuxedocomputers.com/index.php?coID=2&content=content_contact" title="Service & Support" class="button" ><i class="fa-comments" aria-hidden="true"></i><span class="anchor" aria-hidden="true"></span></a></li> 235 <li class="box_SEARCH" role="presentation"> 236 237 238<div id="box_SEARCH" > 239 <form id="quick_find" name="quick_find" action="https://www.tuxedocomputers.com/index.php" method="get" aria-label="Quick Find"> 240 <fieldset aria-label="search the site"> 241 <input type="hidden" name="language" value="en" /><input type="hidden" name="coID" value="1529" /><input type="hidden" name="module" value="search" /> 242 243 <div id="box_SEARCH_input" > 244 <div id="box_SEARCH_wrapper" class="target-showinput"> 245 <div id="box_SEARCH_innerwrapper" tabindex="-1"> 246 <div> <input type="text" placeholder='What are you searching for?' name="keywords" id="keywords" aria-label="keywords" size="19" maxlength="65" /></div> 247 <button id="box_SEARCH_search" class="search button" title="Search" type="submit" tabindex="-1"> 248 <i class="fa fa-search" aria-hidden="true"></i> 249 </button> 250 </div> 251 </div> 252 <a tabindex="0" title="Search" role="button" onclick="focusMethod()" class="search button toggle-showinput toggle-active headermagnifier"><i class="fa fa-search target-active" aria-hidden="true"></i></a> 253 </div> 254 </fieldset> 255 </form> 256</div> 257 258 259 260 261 262</li> 263 <li class="box_CATEGORIES_mobile"> 264 265 266 267 268<nav id="box_CATEGORIES_mobile" aria-label="mobile navigation"> 269 <a type="button" class="mobile_menu_slide" id="box_CATEGORIES_mobile_nav"> 270 <i class="fa fa-bars fa-2x" aria-hidden="true"></i> 271 </a> 272 273<ul id="mobile_menu_new" class="level0 mobile target-showinput"> 274 <li class="hasChildren cID195"> 275 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks.tuxedo" title="Notebooks">Notebooks</a> 276 277<ul id="mobile_menu_new" class="level1 mobile target-showinput"> 278 <li class="cID235"> 279 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1319" title="10-14 inch">10-14 inch</a> 280 </li> 281 <li class="cID236"> 282 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1322" title="15-16 inch">15-16 inch</a> 283 </li> 284 <li class="cID237"> 285 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1275,1325" title="17 inch">17 inch</a> 286 </li> 287 <li class="cID2474"> 288 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#2452,2455" title="Immediate shipping">Immediate shipping</a> 289 </li> 290 <li class="cID250"> 291 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1974" title="Business notebooks">Business notebooks</a> 292 </li> 293 <li class="cID239"> 294 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1973" title="Gaming-Notebooks">Gaming-Notebooks</a> 295 </li> 296 <li class="cID251"> 297 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1975" title="Mobility notebooks">Mobility notebooks</a> 298 </li> 299 <li class="cID1887"> 300 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#1885,1886" title="Deep Learning AI">Deep Learning AI</a> 301 </li> 302 <li class="cID252"> 303 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo" title="All Notebooks">All Notebooks</a> 304 </li> 305 <div class="social_media_mobile"> 306 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 307 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 308 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 309 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 310 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 311 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 312 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 313 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 314 </div> 315</ul> 316 </li> 317 <li class="hasChildren cID193"> 318 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs.tuxedo" title="Computers / PCs">Computers / PCs</a> 319 320<ul id="mobile_menu_new" class="level1 mobile target-showinput"> 321 <li class="cID247"> 322 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2425" title="Mini Systems">Mini Systems</a> 323 </li> 324 <li class="cID248"> 325 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2424" title="Midi Systems">Midi Systems</a> 326 </li> 327 <li class="cID249"> 328 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2422,2423" title="Maxi Systems">Maxi Systems</a> 329 </li> 330 <li class="cID246"> 331 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2426,2427" title="AMD Systems">AMD Systems</a> 332 </li> 333 <li class="cID245"> 334 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo#!#2426,2428" title="Intel Systems">Intel Systems</a> 335 </li> 336 <li class="cID253"> 337 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Computer-/-PCs/Alle-Systeme.tuxedo" title="All Systems">All Systems</a> 338 </li> 339 <div class="social_media_mobile"> 340 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 341 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 342 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 343 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 344 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 345 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 346 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 347 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 348 </div> 349</ul> 350 </li> 351 <li class="hasChildren cID194"> 352 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co.tuxedo" title="Accessories">Accessories</a> 353 354<ul id="mobile_menu_new" class="level1 mobile target-showinput"> 355 <li class="cID260"> 356 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Notebook-Akkus.tuxedo" title="Batteries">Batteries</a> 357 </li> 358 <li class="cID258"> 359 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Monitore.tuxedo" title="Displays">Displays</a> 360 </li> 361 <li class="cID12637"> 362 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-components-and-peripherals-for-Linux-systems/Dockingstations.tuxedo" title="Dockingstations">Dockingstations</a> 363 </li> 364 <li class="cID275"> 365 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Buecher-Co./Buecher-/-Buchtipps.tuxedo" title="Books">Books</a> 366 </li> 367 <li class="cID261"> 368 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./USB-Zubehoer.tuxedo" title="Input Devices & Peripherals">Input Devices & Peripherals</a> 369 </li> 370 <li class="cID12638"> 371 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-components-and-peripherals-for-Linux-systems/Bags-Sleeves.tuxedo" title="Bags & Sleeves">Bags & Sleeves</a> 372 </li> 373 <li class="cID259"> 374 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Zubehoer-USB-Co./Notebook-Netzteile.tuxedo" title="Notebook Power Supplies & Cords">Notebook Power Supplies & Cords</a> 375 </li> 376 <li class="hasChildren cID2301"> 377 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components.tuxedo" title="Components & Complements">Components & Complements</a> 378 379<ul id="mobile_menu_new" class="level2 mobile target-showinput"> 380 <li class="cID12864"> 381 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Cables.tuxedo" title="Cables">Cables</a> 382 </li> 383 <li class="cID12983"> 384 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Drives.tuxedo" title="Drives">Drives</a> 385 </li> 386 <li class="cID2305"> 387 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/Hard-Disk-Drives-2-5.tuxedo" title="Hard Disk Drives 2.5"">Hard Disk Drives 2.5"</a> 388 </li> 389
389 <li class="cID12539"> 390 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories/PC-Power-Supplies.tuxedo" title="PC Power Supplies">PC Power Supplies</a> 391 </li> 392 <li class="cID2304"> 393 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/SSDs-2-5.tuxedo" title="SSDs 2.5"">SSDs 2.5"</a> 394 </li> 395 <li class="cID2303"> 396 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/SSDs-m-2-SATAIII-and-NVMe.tuxedo" title="SSDs m.2 (SATAIII and NVMe)">SSDs m.2 (SATAIII and NVMe)</a> 397 </li> 398 <li class="cID2306"> 399 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-books-co-/Components/WIFI-Mobile-Network.tuxedo" title="WiFi, LAN & Mobile Network">WiFi, LAN & Mobile Network</a> 400 </li> 401 <li class="cID12639"> 402 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Accessories-Components-and-Peripherals/Components-Complements/Licenses.tuxedo" title="Licenses">Licenses</a> 403 </li> 404 <div class="social_media_mobile"> 405 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 406 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 407 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 408 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 409 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 410 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 411 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 412 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 413 </div> 414</ul> 415 </li> 416 <div class="social_media_mobile"> 417 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 418 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 419 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 420 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 421 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 422 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 423 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 424 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 425 </div> 426</ul> 427 </li> 428 <li class="hasChildren cID266"> 429 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Business-Soft-Hardware.tuxedo" title="B2B">B2B</a> 430 431<ul id="mobile_menu_new" class="level1 mobile target-showinput"> 432 <li class="cID269"> 433 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Linux-Notebooks/Alle.tuxedo#!#1885,1974" title="Business notebooks">Business notebooks</a> 434 </li> 435 <li class="cID278"> 436 <a href="https://www.tuxedocomputers.com/en/Linux-Hardware/Business/Business-Computer.tuxedo" title="Business computers">Business computers</a> 437 </li> 438 <div class="social_media_mobile"> 439 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 440 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 441 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 442 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 443 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 444 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 445 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 446 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 447 </div> 448</ul> 449 </li> 450 <li class="cID1105"> 451 <a href="https://www.tuxedocomputers.com/en/Infos/News.tuxedo" title="Novelties">Novelties</a> 452 </li> 453 <div class="social_media_mobile"> 454 <a href="https://www.facebook.com/tuxedocomputers" target="_blank"><i class="fa fa-facebook"></i></a> 455 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank"><i class="fa fa-instagram"></i></a> 456 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank"><i class="fa fa-mastodon-alt"></i></a> 457 <a href="https://twitter.com/tuxedocomputers" target="_blank"><i class="fa fa-twitter"></i></a> 458 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank"><i class="fa fa-youtube"></i></a> 459 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank"><i class="fa fa-xing"></i></a> 460 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank"><i class="fa fa-linkedin"></i></a> 461 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank"><i class="fa fa-reddit-alien"></i></a> 462 </div> 463</ul> 464 465</nav> 466 467 468 469 </li> 470 </ul> 471 </div> 472 <div id="box_SETTINGS" class="target-showsettings" ng-class="{ 'pricemargin': getCP().data.SUM }" aria-label="user options" role="menu"> 473 <ul> 474 <li><h2>Settings</h2></li> 475 476 <span class="sprachbox" aria-label="language options" role="menu"> 477 478 <li class="language-button" role="presentation"><a href="https://www.tuxedocomputers.com/de/Kontakt.tuxedo[[ getURLHash() ]]" title="Deutsch" role="button">Deutsch</a></li> 479 480 <li class="language-button" role="presentation"><a href="https://www.tuxedocomputers.com/en/Contact.tuxedo[[ getURLHash() ]]" title="English" role="button">English</a></li> 481 </span> 482 483 <!-- <li class="inactive">Light | Dark</li>--> 484 <hr aria-hidden="true"> 485 <li><h2>Customer Account</h2></li>
486 <div class="box-settings-kontolinks"> 487 <li role="presentation"><a href="https://www.tuxedocomputers.com/index.php?module=account" title="Log in" ><span class="anchor">Log in</span></a></li> 488 489 490 </div> 491 </ul> 492 </div> 493 </div> <!-- Ende Icon Wrapper --> 494 </div> <!-- Ende Header Inner Wrapper --> 495 </div> <!-- Ende Icon Menu Flex Wrapper--> 496 </div> <!-- Ende Header Inner --> 497 </div> <!-- Ende Header New --> 498 </header> 499 <main aria-label="page content"> 500 501 502 <span class="message_stack warning noscript fade-in" ng-hide="true"> 503 <i class="fa fa-exclamation-triangle" aria-hidden="true"></i> <strong>ATTENTION:</strong> To use our store you have to activate JavaScript and deactivate script blockers! <i class="fa fa-exclamation-triangle" aria-hidden="true"></i><br />Thank you for your understanding! 504 </span> 505 <div id="wrapper_new" class="clearfix ng-cloak target-showinput" role="presentation"> 506 507 508<div class="section-slim-without-padding"> 509<div id="breadcrumb" class="clearfix"></div> 510</div> 511 512 513 514 515 516 517 518<div class="section-slim"> 519<div id="contact_us_special"> 520 <h2>Service & Support</h2> 521 <h3>Welcome to TUXEDO Support - how can we help you?</h3> 522 523<div style="display:flex; flex-flow: row wrap;justify-content: space-between;margin: 0 auto;"> 524<div style="width: 200px;margin: 20px auto;"> 525<p style="text-align: center;"><img src="/store_files/3/media/icons/linux-beratung.svg" style="height: 100px; width: 100px;" /></p> 526 527<h3 style="text-align: center;">Linux at TUXEDO</h3> 528 529<p>Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.<br /> 530Let the advantages and services convince you!</p> 531</div> 532 533<div style="width: 200px;margin: 20px auto;"> 534<p style="text-align: center;"><img src="/store_files/3/media/icons/linux-hardware.svg" style="height: 100px; width: 100px;" /></p> 535 536<h3 style="text-align: center;">Hardware</h3> 537 538<p>Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.</p> 539</div> 540 541<div style="width: 200px;margin: 20px auto;"> 542<p style="text-align: center;"><img class="noarrow" src="/store_files/3/media/icons/fragen-antworten.svg" style="height: 100px; width: 100px;" /></p> 543 544<h3 style="text-align: center;">Questions and Answers</h3> 545 546<p>Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the <a href="/en/Infos/Help-and-Support/Frequently-asked-questions.tuxedo">instructions section</a>.</p> 547 548<p><br /> 549<a href="/en/Infos/Help-Support.tuxedo">Find out more</a></p> 550</div> 551</div> 552 553<div style="display:flex; flex-flow: row wrap;justify-content: space-between;margin: 0 auto;"> 554<div style="width: 200px;margin: 20px auto;"> 555<p style="text-align: center;"><img class="noarrow" src="/store_files/3/media/icons/anleitungen.svg" style="height: 100px; width: 100px;" /></p> 556 557<h3 style="text-align: center;">Instructions and Tips</h3> 558 559<p>Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.</p> 560 561<p><br /> 562<a href="/en/Infos/Help-Support.tuxedo">Find out more</a></p> 563</div> 564 565<div style="width: 200px;margin: 20px auto;"> 566<p style="text-align: center;"><img class="noarrow" src="/store_files/3/media/icons/systemwiederherstellung.svg" style="height: 100px; width: 100px;" /></p> 567 568<h3 style="text-align: center;">System Recovery</h3> 569 570<p>Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.</p> 571 572<p><br /> 573<a href="/en/TUXEDO-WebFAI.tuxedo">Find out more</a></p> 574</div> 575 576<div style="width: 200px;margin: 20px auto;"> 577<p style="text-align: center;"><img src="/store_files/3/media/icons/technischer-service.svg" style="height: 100px; width: 100px;" /></p> 578 579<h3 style="text-align: center;">Technical Service</h3> 580 581<p>Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Frid
581ay from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.<br /> 582An extra function is available in your customer account for repair requests (RMA).</p> 583</div> 584</div> 585 586<p> </p> 587 588<h3>Contact</h3> 589 590<p><img src="/store_files/3/media/icons/service.svg" style="height: 100px; width: 100px;float:left;" />We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times, you can contact our team with your request by e-mail. You will receive confirmation of receipt within approximately 15 minutes. If not, please feel free to contact us by phone. Please include your order number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!<br /> 591<br /> 592We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. <a href="https://ubuntuforums.org" target="_blank">ubuntuforums.org</a>. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!<br /> 593<br /> 594An extra function is available in your customer account for repair requests (RMA).</p> 595 596<p> </p> 597 598 <br clear="all"> 599<link rel="stylesheet" href="/store_files/3/themes/tuxedo/css/cocaform/cocaform.css"> 600 601<div id="cocaform-wrapper"> 602 603 <form id="cocaform" action="/index.php?cocaform=123" method="post" data-use-recaptcha="false" data-ajax-submit="true" data-validate="true" data-redirect="true" enctype="multipart/form-data"> 604 605 <input type="hidden" name="products_name" value="" /><input type="hidden" name="SEQ_TOKEN_7d678f15730663e7106f3ebd8a71c5cf" value="31e048f19d429f71f9d2cf1ce501c505" /> 606 607 608 <label> 609 <input type="text" name="name" value="" placeholder="Your name" autocomplete="on" required=""> 610 </label> 611 612 <label> 613 <input type="text" name="email" value="" placeholder="Your e-mail address" autocomplete="on" required=""> 614 </label> 615 616 <label> 617 <input type="text" name="email_check" value="" placeholder="confirm e-mail address" autocomplete="on" required=""> 618 </label> 619 620 <div id="numbers_wrapper"> 621 <div id="numbers"> 622 <label id="order_number"> 623 <input type="text" name="order_number" placeholder="Order number" autocomplete="off"> 624 </label> 625 626 <label id="rma_number"> 627 <input type="text" name="rma_number" placeholder="RMA number" autocomplete="off"> 628 </label> 629 </div> 630 </div> 631 632 <div id="radio-options"> 633 <label class="radio_label"> 634 <input type="radio" name="section" id="section" value="CONTACT_US_SECTION_RADIO_OPTION_02" checked="checked" aria-label="section" id="CONTACT_US_SECTION_RADIO_OPTION_02" /> 635 <span class="radio_button"></span> 636 <span class="actual_label">Notebook</span> 637 </label> 638 <label class="radio_label"> 639 <input type="radio" name="section" id="section" value="CONTACT_US_SECTION_RADIO_OPTION_03" aria-label="section" id="CONTACT_US_SECTION_RADIO_OPTION_03" /> 640 <span class="radio_button"></span> 641 <span class="actual_label">Desktop PC</span> 642 </label> 643 <label class="radio_label"> 644 <input type="radio" name="section" id="section" value="CONTACT_US_SECTION_RADIO_OPTION_01" aria-label="section" id="CONTACT_US_SECTION_RADIO_OPTION_01" /> 645 <span class="radio_button"></span> 646 <span class="actual_label">Miscellaneous</span> 647 </label> 648 <label class="checkbox_label"> 649 <input type="checkbox" name="b2b" value="on" > 650 <span class="checkbox_button"></span> 651 <span class="actual_label">I am a corporate client</span> 652 </label> 653 </div> 654 655 <div id="subject-wrapper"> 656 <label> 657 <select name="subject_id" id="subject"> 658 <option value="" selected="true" disabled="disabled">What's the matter?</option> 659 <option data-subjectline="Order request" value="497">Order request</option> 660 <option data-subjectline="Delivery question" value="499">Delivery question</option> 661 <option data-subjectline="Technical question" value="498">Technical question</option> 662 <option data-subjectline="Wishes & Feedback" value="500">Wishes & Feedback</option> 663 <option data-subjectline="Customization / Keyboard / Chassis" value="493">Customization / Keyboard / Chassis</option> 664 <option data-subjectline="Others" value="496">Others</option> 665 <option data-subjectline="Register as retailer" value="495">Register as retailer</option> 666 <option data-subjectline="Register as a public institution" value="489">Register as a public institution</option> 667 <option data-subjectline="Payment on account / Solvency check" value="488">Payment on account / Solvency check</option> 668 </select> 669 </label> 670 </div> 671 672 <div id="subject-text-497" class="subject-text hidden"> 673 674 </div> 675 <div id="subject-line-497" class="subject-line hidden"> 676 Order request 677 </div> 678 <div id="subject-text-499" class="subject-text hidden"> 679 680 </div> 681 <div id="subject-line-499" class="subject-line hidden"> 682 Delivery question 683 </div> 684 <div id="subject-text-498" class="subject-text hidden"> 685 686 </div> 687 <div id="subject-line-498" class="subject-line hidden"> 688 Technical question 689 </div> 690 <div id="subject-text-500" class="subject-text hidden"> 691 692 </div> 693 <div id="subject-line-500" class="subject-line hidden"> 694 Wishes & Feedback 695 </div> 696 <div id="subject-text-493" class="subject-text hidden"> 697 698 </div> 699 <div id="subject-line-493" class="subject-line hidden"> 700 Customization / Keyboard / Chassis 701 </div> 702 <div id="subject-text-496" class="subject-text hidden"> 703 704 </div> 705 <div id="subject-line-496" class="subject-line hidden"> 706 Others 707 </div> 708 <div id="subject-text-495" class="subject-text hidden"> 709 <p>Please register first in our shop and then send us your extract from the commercial register or your business registration. Please also let us know how and where you intend to sell our products (online shop, field service, projects, retail shop, etc.). After examination we are happy to activate you accordingly.</p> 710 711 </div> 712 <div id="subject-line-495" class="subject-line hidden"> 713 Register as retailer 714 </div> 715 <div id="subject-text-489" class="subject-text hidden"> 716 <p>Please contact us in this way if you would like to be exempted as a public institution and send us the relevant proof.</p> 717 718 </div> 719 <div id="subject-line-489" class="subject-line hidden"> 720 Register as a public institution 721 </div> 722 <div id="subject-text-488" class="subject-text hidden"> 723 <p>In order for us to be able to check and possibly activate you for payment on account, we need your business registration or your excerpt from the commercial register as well as your confirmation that we may carry out a credit check.</p> 724 725<p>Please provide us with these documents.</p> 726 727 </div> 728 <div id="subject-line-488" class="subject-line hidden"> 729 Payment on account / Solvency check 730 </div> 731 732 <input type="hidden" id="subject-line" name="subject_line" value=""> 733 734 <label> 735 <textarea name="message" placeholder="Your message" required></textarea> 736 </label> 737 738 <div id="file_row" class="form_row"> 739 <label class="file_label"> 740 <input type="file" name="files[]" value="" multiple data-max-files="20" data-accept="jpg|JPG|jpeg|JPEG|gif|png|PNG|svg|doc|docx|zip|pdf|txt|mp4|mkv|odt|ods|odp|odg|odc|odf|odi|odm"> 741 <span class="file_add" data-default-text="Upload a file"> 742 <span class="label">Attach files</span><br> 743 <small>up to 20 ⢠each up to 2 MB ⢠together up to 8 MB</small> 744 </span> 745 746 <span class="selected_files"> 747 <span class="simple_progress active"><span class="bar"></span></span> 748 <span class="selected_files_info"></span> 749 </span> 750 </label> 751 </div> 752 753 <p id="contact-equation-captcha"> 754 <label for="contact_captcha"> 755 Please enter the result: 6 + 4 = <input type="text" name="contact_captcha" id="contact_captcha" aria-label="contact_captcha" aria-required="true" inputmode="numeric" required="true" /> <span class='inputRequirement'>*</span> 756 </label> 757 </p> 758 759 760 <!-- deprecated due to issue 802 761 <div id="vv_wrapper"> 762 <span class="label">Please enter the capital letters and numbers:</span> 763 <label> 764 <input type="text" name="vvcode" value="" autocomplete="off" maxlength="6" required=""> 765 </label> 766 <img src="https://www.tuxedocomputers.com/index.php?module=captcha&vvlng=6" alt="" /> 767 </div> --> 768 769 <altcha-widget 770 id="contactform-altcha-widget" 771 name="altcha-widget" 772 challengeurl="/index.php?type=api&module=altchaChallenge" 773 auto="onsubmit" 774 maxnumber="50000" 775 floating="top" 776 floatingpersists="false" 777 hidelogo="true" 778 floatinganchor="#contactform-submit-btn" 779 refetchonexpire="true" 780 hidefooter="true"> 781 </altcha-widget> 782 783 <div class="form_row"> 784 <label class="checkbox_label"> 785 <input type="checkbox" name="accept_terms" class="accept_terms" value="yes" required> 786 <span class="checkbox_button"></span> 787 <span class="actual_label" role="button" id="accept_privacy_terms">Hereby, I accept the privacy notice.</span> 788 <a href="" magnific-popup="" data-mfp-src="#privacy_popup" ng-bind-html="'(show privacy statement)'" class="ng-binding ng-isolate-scope" id="privacy"></a> 789 </label> 790 </div> 791 <div class="form_result"> 792 <div class="clearfix form_submit"> 793 <button type="submit" id="contactform-submit-btn" class="tap submit_button disabled enable_when_agree" title="Submit" data-original-text="Send" data-submit-text="Sending ..."> 794 Send 795 </button> 796 </div> 797 <div id="contactform-validation-response" class="server_response"></div> 798 </div> 799 </form> 800</div> 801 802 803<div id="privacy_popup" class="popup_box mfp-hide"> 804 <div class="popup_box_outer"> 805 <div class="popup_box_inner"> 806 <h3>Privacy policy</h3> 807 <span style="font-size:22px;"><strong>Data protection declaration</strong></span><br /> 808<br /> 809<span class="Haendlerbund_Rechtstext_Absatz">Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.<br /> 810“Personal data” is any information relating to an identified or identifiable natural person.</span><br /> 811<br /> 812<div> 813 <div> 814 <strong><span class="Haendlerbund_Rechtstext_Absatz">Server log files</span></strong></div> 815 <div> 816 <span class="Haendlerbund_Rechtstext_Absatz">You can use our websites without submitting personal data. </span></div> 817 <div> 818 <span class="Haendlerbund_Rechtstext_Absatz">Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.</span><br /> 819 </div> 820</div> 821<span style="font-size:20px;"><em><strong>Contact</strong></em></span><br /> 822<br /> 823<span class="Haendlerbund_Rechtstext_Absatz"><strong>Responsible person/Data protection officer</strong><br /> 824Contact us at any time. The person responsible for data processing is: </span><span class="Haendlerbund_Rechtstext_Absatz">Herbert Feiler c/o TUXEDO Computers GmbH, </span><span class="Haendlerbund_Rechtstext_Absatz">Alter Postweg 101, </span><span class="Haendlerbund_Rechtstext_Absatz">86159 </span><span class="Haendlerbund_Rechtstext_Absatz">Augsburg </span><span class="Haendlerbund_Rechtstext_Absatz">
824Deutschland, </span><span class="Haendlerbund_Rechtstext_Absatz">+49 (0) 821 8998 2992, </span><span class="Haendlerbund_Rechtstext_Absatz">[email protected]</span><br /> 825<br /> 826<br /> 827<span class="Haendlerbund_Rechtstext_Absatz">You can contact our data protection officers directly at: [email protected], TUXEDO Computers GmbH, Datenschutz, Alter Postweg 101, D-86159 Augsburg</span><br /> 828<br /> 829<div> 830 <strong><span class="Haendlerbund_Rechtstext_Absatz">Proactive contact of the customer by e-mail</span></strong></div> 831<div> 832 <span class="Haendlerbund_Rechtstext_Absatz">If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request.</span></div> 833<div> 834 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.</span></div> 835<div> 836 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. <strong><em>In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.</em></strong></span></div> 837<div> 838 <span class="Haendlerbund_Rechtstext_Absatz">We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.</span><br /> 839 </div> 840<div> 841 <strong><span class="Haendlerbund_Rechtstext_Absatz">Collection and processing when using the contact form </span></strong></div> 842<div> 843 <span class="Haendlerbund_Rechtstext_Absatz">When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. </span><br /> 844 <div> 845 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.</span></div> 846 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. </span><strong style="font-size: 14px;"><em>In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.</em></strong><br /> 847 <span class="Haendlerbund_Rechtstext_Absatz">We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.</span><br /> 848 </div> 849<br /> 850<span style="font-size:20px;"><em><strong>Customer account Orders </strong></em></span><br /> 851<br /> 852<div> 853 <span class="Haendlerbund_Rechtstext_Absatz"><strong>Customer account</strong></span></div> 854<div> 855 <span class="Haendlerbund_Rechtstext_Absatz">When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.</span><br /> 856 </div> 857<div> 858 <div> 859 <span class="Haendlerbund_Rechtstext_Absatz"><strong>Collection, processing, and transfer of personal data in orders</strong></span></div> 860 <div> 861 <span class="Haendlerbund_Rechtstext_Absatz">When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you. </span></div> 862 <div> 863 <span class="Haendlerbund_Rechtstext_Absatz">Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.</span><br /> 864 </div> 865</div> 866<br /> 867<span style="font-size: 20px;"><strong><em></em></strong></span><span style="font-size: 20px;"><strong><em></em></strong></span><span style="font-size: 20px;"><strong><em>
867 Advertising </em></strong></span><br /> 868<br /> 869<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of the e-mail address for sending newsletters</strong><br /> 870We use your e-mail address to send you information and offers by newsletter, provided you have expressly consented to this. The data processing serves the sole purpose of advertising. For this purpose, we process your e-mail address and any other data that you have voluntarily provided when registering for our newsletter.<br /> 871The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by sending us a message. Your e-mail address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a blacklist to prevent you from receiving future newsletter emails from us. This storage takes place on the basis of Art. 6 para. 1 lit. f GDPR out of our and your legitimate interest in preventing the reuse of your e-mail address for sending our newsletter. <em><strong>You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.</strong></em></span><br /> 872<br /> 873<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of rapidmail</strong><br /> 874We use the service of rapidmail GmbH (Wentzingerstraße 21, 79106 Freiburg im Breisgau; "rapidmail") for newsletter dispatch within the framework of order processing.<br /> 875We pass on the information provided by you during the newsletter registration (e-mail address, first and last name, if applicable) to rapidmail. The data processing serves the purpose of sending the newsletter and its statistical evaluation.<br /> 876In order to evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked any integrated links. Within this context, we collect your personal data such as IP address, browser type and device as well as the time. A usage profile can be generated from this data under a pseudonym. The data collected will not be used to identify you personally. The collected data is only used for statistical analysis to improve newsletter campaigns.<br /> 877The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 878Further information and rapidMail's privacy policy can be found at: <a href="https://www.rapidmail.de/datenschutz">https://www.rapidmail.de/datenschutz</a> and <a href="https://www.rapidmail.de/hilfe/kategorie/statistiken">https://www.rapidmail.de/hilfe/kategorie/statistiken</a>.</span><br /> 879<br /> 880<br /> 881<em><span style="font-size: 20px;"><strong><em><strong><em><strong><em><strong> Merchandise management </strong></em></strong></em></strong></em></strong></span></em><br /> 882<br /> 883<div> 884 <strong><span class="Haendlerbund_Rechtstext_Absatz">Use of an external merchandise management system</span></strong></div> 885<div> 886 <span class="Haendlerbund_Rechtstext_Absatz">We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to</span></div> 887<span class="Haendlerbund_Rechtstext_Absatz">Odoo, Rue du Laid Burniat 5, 1348 Louvain-la-Neuve, Belgium </span><br /> 888<br /> 889<em><strong><span style="font-size: 20px;"> Payment service providers <em><strong> Credit check </strong></em></span></strong></em><br /> 890<br /> 891<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of PayPal</strong><br /> 892On our website we use the PayPal payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, the data required for processing the payment will be transmitted to PayPal in order to enable us to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 893<br /> 894All PayPal transactions are subject to PayPal Privacy Policy. You can find these at <a href="https://www.paypal.com/de/webapps/mpp/ua/privacy-full">https://www.paypal.com/de/webapps/mpp/ua/privacy-full</a></span><br /> 895<br /> 896<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of PayPal Plus</strong><br /> 897On our website we use the PayPal Plus payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to enable us to fulfil the contract with you by means of the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 898<br /> 899For individual payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right, if necessary, to obtain a credit report on the basis of mathematical-statistical procedures using credit reporting agencies. For this purpose, PayPal transmits the personal data required for credit assessment to a credit agency and uses the obtained information on the statistical probability of a payment default in order to reach a reasonable decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical methods and include, among other things, address data. Your legitimate interests will be taken into account in accordance with the legal requirements. The data processing serves the purpose of a credit check for contract initiation. The processing is carried out on the basis of art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if PayPal pays in advance.<br /> 900For reasons that arise from your particular situation, you have the right to object to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. f GDPR at any time by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method of your choice. Failure to provide such data shall mean that the contract cannot be concluded with the payment method you have selected.</span><br /> 901<br /> 902<div> 903 <strong><span class="Haendlerbund_Rechtstext_Absatz">Use of PayPal Express</span></strong></div> 904<div> 905 <span class="Haendlerbund_Rechtstext_Absatz">Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").</span></div> 906<div> 907 <span class="Haendlerbund_Rechtstext_Absatz">The processing of data enables us to offer you the option of paying via the PayPal Express payment service.</span></div> 908<div> 909 <span class="Haendlerbund_Rechtstext_Absatz">To integrate this payment service it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet browser to be recognised. </span></div> 910<div> 911 <span class="Haendlerbund_Rechtstext_Absatz">The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em></span></div> 912<div> 913 <span class="Haendlerbund_Rechtstext_Absatz">By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.</span></div> 914<div> 915 <span class="Haendlerbund_Rechtstext_Absatz">Further information on data processing when using the Paypal Express payment service can be found <a href="https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS" target="_blank">here</a> in the associated data privacy policy.</span><br /> 916 </div> 917<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of Amazon Payments</strong><br /> 918We use Amazon Payments payment service on our website, from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments").<br /> 919The processing of data enables you to pay using the Amazon Payments payment service.<br /> 920To integrate this payment service it is essential that Amazon Payments collects, stores, and analyses data when accessing the website (e.g. IP address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet browser to be recognised.<br /> 921The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 922By selecting and using "Amazon Payments", the data required for payment processing will be submitted to Amazon Payments to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.<br /> 923Further information on data processing when using the Amazon Payments payment service can be found in the associated data privacy policy at: <a href="https://pay.amazon.com/de/help/201212490" target="_blank">https://pay.amazon.com/de/help/201212490</a></span><br /> 924<br /> 925<div> 926 <strong><span class="Haendlerbund_Rechtstext_Absatz">Data collection and processing as part of a credit check </span></strong></div> 927<div> 928 <span class="Haendlerbund_Rechtstext_Absatz">When paying in advance, e.g. by invoice or direct debit, we reserve the right to obtain a credit report on the basis of mathematical and statistical processes using </span></div> 929<span class="Haendlerbund_Rechtstext_Absatz">Creditreform, Hammfelddamm 13, 41460 Neuss. </span><span class="Haendlerbund_Rechtstext_Absatz">For this purpose we will transmit the personal data required for a credit assessment to the above company and use the information received on the statistical likelihood of a payment default for a balanced decision on the justification, execution or termination of the contractual relationship. The credit check can include probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures, taking address information among other things into account. Your interests worthy of protection will be taken into account in accordance with legal requirements. The data processing is for the purpose of credit checking for initiation of contract. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in protection from payment default when paying in advance. <strong><em>You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation.</em></strong> The provision of data is required for conclusion of contract with your desired payment method. Failure to provide it will mean that the contract cannot be concluded with your desired payment method.</span><br /> 930<br /> 931<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of Klarna payment options</strong><br /> 932On our website we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to be able to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 933<br />
934Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 935<br /> 936<u>‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer), ‘Financing’ (instalment purchase)</u><br /> 937For individual payment methods such as ‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer), ‘Financing’ (instalment purchase), Klarna reserves the right to obtain credit information based on mathematical-statistical procedures using credit agencies.<br /> 938For this purpose, Klarna transmits the personal data required for a credit assessment, such as first and last name, address, gender, email address, IP address and data related to the order to a credit agency for the purpose of checking the identity and creditworthiness and uses the obtained information on the statistical probability of a payment default in order to reach a well-considered decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical methods and include, among other things, address data. Your legitimate interests will be taken into account in accordance with the legal requirements. The data processing serves the purpose of a credit asessment for contract initiation. The processing is carried out on the basis of art. 6 Par. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if Klarna pays in advance. For reasons that arise from your particular situation, you have the right to object to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. f GDPR by notifying Klarna. The provision of the data is necessary for the conclusion of the contract by means of the payment method of your choice. Failure to provide such data shall mean that the contract cannot be concluded with the payment method of your choice.<br /> 939Further information, in particular on the credit agencies to which Klarna passes on your personal data, can be found at <a href="https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies">https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies</a>.<br /> 940<br /> 941For general information about Klarna, please visit: <a href="https://www.klarna.com/de/">https://www.klarna.com/de/</a>. Your personal information will be handled by Klarna in accordance with applicable data protection regulations and as specified in Klarna's Privacy Policy which is available at <a href="https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy">https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy</a>.</span><br /> 942<br /> 943<br /> 944<span class="Haendlerbund_Rechtstext_Absatz"><span style="font-size:20px;"><em><strong>Cookies </strong></em></span><br /> 945<br /> 946Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.</span><br /> 947<br /> 948<span class="Haendlerbund_Rechtstext_Absatz">Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.</span><br style="font-size: 14px;" /> 949<span class="Haendlerbund_Rechtstext_Absatz">Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:</span><br style="font-size: 14px;" /> 950<span class="Haendlerbund_Rechtstext_Absatz">Chrome Browser: </span><a href="https://support.google.com/accounts/answer/61416?hl=en" style="font-size: 14px;" target="_blank">https://support.google.com/accounts/answer/61416?hl=en</a><br style="font-size: 14px;" /> 951<span class="Haendlerbund_Rechtstext_Absatz">Microsoft Edge: </span><a href="https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09" style="font-size: 14px;" target="_blank">https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09</a><br style="font-size: 14px;" /> 952<span class="Haendlerbund_Rechtstext_Absatz">Mozilla Firefox: </span><a href="https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences" style="font-size: 14px;" target="_blank">https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences</a><br style="font-size: 14px;" /> 953<span class="Haendlerbund_Rechtstext_Absatz">Safari: </span><a href="https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac" style="font-size: 14px;" target="_blank">https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac</a><br /> 954<br /> 955<br /> 956<span class="Haendlerbund_Rechtstext_Absatz"><strong>technically necessary cookies</strong><br /> 957Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.<br /> 958<br /> 959The use of cookies or comparable technologies is carried out on the basis of Art. 25 para. 2 TDDDG. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.</span><br /> 960<em><strong><span class="Haendlerbund_Rechtstext_Absatz">You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.</span></strong></em><br /> 961<br /> 962<br /> 963<strong><em><span style="font-size:20px;">Rights of persons affected and storage duration</span></em></strong><br /> 964<br /> 965<div> 966 <strong><span class="Haendlerbund_Rechtstext_Absatz">Duration of storage </span></strong></div> 967<div> 968 <span class="Haendlerbund_Rechtstext_Absatz">After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the peri
968od has elapsed, unless you have agreed to further processing and use.</span><br /> 969 </div> 970<div> 971 <strong><span class="Haendlerbund_Rechtstext_Absatz">Rights of the affected person</span></strong></div> 972<div> 973 <span class="Haendlerbund_Rechtstext_Absatz">If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.</span><br /> 974 </div> 975<div> 976 <strong><span class="Haendlerbund_Rechtstext_Absatz">Right to complain to the regulatory authority</span></strong></div> 977<div> 978 <span class="Haendlerbund_Rechtstext_Absatz">You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.</span><br /> 979 </div> 980<div> 981 <strong><span class="Haendlerbund_Rechtstext_Absatz">Right to object</span></strong></div> 982<div> 983 <span class="Haendlerbund_Rechtstext_Absatz">If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.</span></div> 984<div> 985 <span class="Haendlerbund_Rechtstext_Absatz">If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.</span><br /> 986 </div> 987<span class="Haendlerbund_Rechtstext_Absatz">last update: 22.10.2024</span> 988 </div> 989 <div class="popup_box_footer"> 990 </div> 991 <div class="popup_box_close"> 992 <button title="" type="button" class="mfp-close">×</button> 993 </div> 994 </div> 995</div> 996
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1005 1006 1007 </div> 1008<div id="coID5" class="popup_box mfp-hide"> 1009 <div class="popup_box_outer"> 1010 <div class="popup_box_inner"> 1011 <h3> 1012 Data protection declaration 1013 </h3> 1014 <p> 1015 <span style="font-size:22px;"><strong>Data protection declaration</strong></span><br /> 1016<br /> 1017<span class="Haendlerbund_Rechtstext_Absatz">Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.<br /> 1018“Personal data” is any information relating to an identified or identifiable natural person.</span><br /> 1019<br /> 1020<div> 1021 <div> 1022 <strong><span class="Haendlerbund_Rechtstext_Absatz">Server log files</span></strong></div> 1023 <div> 1024 <span class="Haendlerbund_Rechtstext_Absatz">You can use our websites without submitting personal data. </span></div> 1025 <div> 1026 <span class="Haendlerbund_Rechtstext_Absatz">Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.</span><br /> 1027 </div> 1028</div> 1029<span style="font-size:20px;"><em><strong>Contact</strong></em></span><br /> 1030<br /> 1031<span class="Haendlerbund_Rechtstext_Absatz"><strong>Responsible person/Data protection officer</strong><br /> 1032Contact us at any time. The person responsible for data processing is: </span><span class="Haendlerbund_Rechtstext_Absatz">Herbert Feiler c/o TUXEDO Computers GmbH, </span><span class="Haendlerbund_Rechtstext_Absatz">Alter Postweg 101, </span><span class="Haendlerbund_Rechtstext_Absatz">86159 </span><span class="Haendlerbund_Rechtstext_Absatz">Augsburg </span><span class="Haendlerbund_Rechtstext_Absatz">Deutschland, </span><span class="Haendlerbund_Rechtstext_Absatz">+49 (0) 821 8998 2992, </span><span class="Haendlerbund_Rechtstext_Absatz">[email protected]</span><br /> 1033<br /> 1034<br /> 1035<span class="Haendlerbund_Rechtstext_Absatz">You can contact our data protection officers directly at: [email protected], TUXEDO Computers GmbH, Datenschutz, Alter Postweg 101, D-86159 Augsburg</span><br /> 1036<br /> 1037<div> 1038 <strong><span class="Haendlerbund_Rechtstext_Absatz">Proactive contact of the customer by e-mail</span></strong></div> 1039<div> 1040 <span class="Haendlerbund_Rechtstext_Absatz">If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request.</span></div> 1041<div> 1042 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.</span></div> 1043<div> 1044 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. <strong><em>In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.</em></strong></span></div> 1045<div> 1046 <span class="Haendlerbund_Rechtstext_Absatz">We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.</span><br /> 1047 </div> 1048<div> 1049 <strong><span class="Haendlerbund_Rechtstext_Absatz">Collection and processing when using the contact form </span></strong></div> 1050<div> 1051 <span class="Haendlerbund_Rechtstext_Absatz">When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. </span><br /> 1052 <div> 1053 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order
1053creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.</span></div> 1054 <span class="Haendlerbund_Rechtstext_Absatz">If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. </span><strong style="font-size: 14px;"><em>In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.</em></strong><br /> 1055 <span class="Haendlerbund_Rechtstext_Absatz">We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.</span><br /> 1056 </div> 1057<br /> 1058<span style="font-size:20px;"><em><strong>Customer account Orders </strong></em></span><br /> 1059<br /> 1060<div> 1061 <span class="Haendlerbund_Rechtstext_Absatz"><strong>Customer account</strong></span></div> 1062<div> 1063 <span class="Haendlerbund_Rechtstext_Absatz">When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.</span><br /> 1064 </div> 1065<div> 1066 <div> 1067 <span class="Haendlerbund_Rechtstext_Absatz"><strong>Collection, processing, and transfer of personal data in orders</strong></span></div> 1068 <div> 1069 <span class="Haendlerbund_Rechtstext_Absatz">When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you. </span></div> 1070 <div> 1071 <span class="Haendlerbund_Rechtstext_Absatz">Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.</span><br /> 1072 </div> 1073</div> 1074<br /> 1075<span style="font-size: 20px;"><strong><em></em></strong></span><span style="font-size: 20px;"><strong><em></em></strong></span><span style="font-size: 20px;"><strong><em>
1075 Advertising </em></strong></span><br /> 1076<br /> 1077<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of the e-mail address for sending newsletters</strong><br /> 1078We use your e-mail address to send you information and offers by newsletter, provided you have expressly consented to this. The data processing serves the sole purpose of advertising. For this purpose, we process your e-mail address and any other data that you have voluntarily provided when registering for our newsletter.<br /> 1079The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by sending us a message. Your e-mail address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a blacklist to prevent you from receiving future newsletter emails from us. This storage takes place on the basis of Art. 6 para. 1 lit. f GDPR out of our and your legitimate interest in preventing the reuse of your e-mail address for sending our newsletter. <em><strong>You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.</strong></em></span><br /> 1080<br /> 1081<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of rapidmail</strong><br /> 1082We use the service of rapidmail GmbH (Wentzingerstraße 21, 79106 Freiburg im Breisgau; "rapidmail") for newsletter dispatch within the framework of order processing.<br /> 1083We pass on the information provided by you during the newsletter registration (e-mail address, first and last name, if applicable) to rapidmail. The data processing serves the purpose of sending the newsletter and its statistical evaluation.<br /> 1084In order to evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This enables us to determine whether you have opened the newsletter and whether you have clicked any integrated links. Within this context, we collect your personal data such as IP address, browser type and device as well as the time. A usage profile can be generated from this data under a pseudonym. The data collected will not be used to identify you personally. The collected data is only used for statistical analysis to improve newsletter campaigns.<br /> 1085The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in a targeted, effective advertising and user-friendly newsletter system. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 1086Further information and rapidMail's privacy policy can be found at: <a href="https://www.rapidmail.de/datenschutz">https://www.rapidmail.de/datenschutz</a> and <a href="https://www.rapidmail.de/hilfe/kategorie/statistiken">https://www.rapidmail.de/hilfe/kategorie/statistiken</a>.</span><br /> 1087<br /> 1088<br /> 1089<em><span style="font-size: 20px;"><strong><em><strong><em><strong><em><strong> Merchandise management </strong></em></strong></em></strong></em></strong></span></em><br /> 1090<br /> 1091<div> 1092 <strong><span class="Haendlerbund_Rechtstext_Absatz">Use of an external merchandise management system</span></strong></div> 1093<div> 1094 <span class="Haendlerbund_Rechtstext_Absatz">We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to</span></div> 1095<span class="Haendlerbund_Rechtstext_Absatz">Odoo, Rue du Laid Burniat 5, 1348 Louvain-la-Neuve, Belgium </span><br /> 1096<br /> 1097<em><strong><span style="font-size: 20px;"> Payment service providers <em><strong> Credit check </strong></em></span></strong></em><br /> 1098<br /> 1099<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of PayPal</strong><br /> 1100On our website we use the PayPal payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, the data required for processing the payment will be transmitted to PayPal in order to enable us to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 1101<br /> 1102All PayPal transactions are subject to PayPal Privacy Policy. You can find these at <a href="https://www.paypal.com/de/webapps/mpp/ua/privacy-full">https://www.paypal.com/de/webapps/mpp/ua/privacy-full</a></span><br /> 1103<br /> 1104<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of PayPal Plus</strong><br /> 1105On our website we use the PayPal Plus payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to enable us to fulfil the contract with you by means of the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 1106<br /> 1107For individual payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right, if necessary, to obtain a credit report on the basis of mathematical-statistical procedures using credit reporting agencies. For this purpose, PayPal transmits the personal data required for credit assessment to a credit agency and uses the obtained information on the statistical probability of a payment default in order to reach a reasonable decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical methods and include, among other things, address data. Your legitimate interests will be taken into account in accordance with the legal requirements. The data processing serves the purpose of a credit check for contract initiation. The processing is carried out on the basis of art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if PayPal pays in advance.<br /> 1108For reasons that arise from your particular situation, you have the right to object to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. f GDPR at any time by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method of your choice. Failure to provide such data shall mean that the contract cannot be concluded with the payment method you have selected.</span><br /> 1109<br /> 1110<div> 1111 <strong><span class="Haendlerbund_Rechtstext_Absatz">Use of PayPal Express</span></strong></div> 1112<div> 1113 <span class="Haendlerbund_Rechtstext_Absatz">Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").</span></div> 1114<div> 1115 <span class="Haendlerbund_Rechtstext_Absatz">The processing of data enables us to offer you the option of paying via the PayPal Express payment service.</span></div> 1116<div> 1117 <span class="Haendlerbund_Rechtstext_Absatz">To integrate this payment service it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet browser to be recognised. </span></div> 1118<div> 1119 <span class="Haendlerbund_Rechtstext_Absatz">The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em></span></div> 1120<div> 1121 <span class="Haendlerbund_Rechtstext_Absatz">By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.</span></div> 1122<div> 1123 <span class="Haendlerbund_Rechtstext_Absatz">Further information on data processing when using the Paypal Express payment service can be found <a href="https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS" target="_blank">here</a> in the associated data privacy policy.</span><br /> 1124 </div> 1125<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of Amazon Payments</strong><br /> 1126We use Amazon Payments payment service on our website, from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments").<br /> 1127The processing of data enables you to pay using the Amazon Payments payment service.<br /> 1128To integrate this payment service it is essential that Amazon Payments collects, stores, and analyses data when accessing the website (e.g. IP address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet browser to be recognised.<br /> 1129The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 1130By selecting and using "Amazon Payments", the data required for payment processing will be submitted to Amazon Payments to execute the agreement with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.<br /> 1131Further information on data processing when using the Amazon Payments payment service can be found in the associated data privacy policy at: <a href="https://pay.amazon.com/de/help/201212490" target="_blank">https://pay.amazon.com/de/help/201212490</a></span><br /> 1132<br /> 1133<div> 1134 <strong><span class="Haendlerbund_Rechtstext_Absatz">Data collection and processing as part of a credit check </span></strong></div> 1135<div> 1136 <span class="Haendlerbund_Rechtstext_Absatz">When paying in advance, e.g. by invoice or direct debit, we reserve the right to obtain a credit report on the basis of mathematical and statistical processes using </span></div> 1137<span class="Haendlerbund_Rechtstext_Absatz">Creditreform, Hammfelddamm 13, 41460 Neuss. </span><span class="Haendlerbund_Rechtstext_Absatz">For this purpose we will transmit the personal data required for a credit assessment to the above company and use the information received on the statistical likelihood of a payment default for a balanced decision on the justification, execution or termination of the contractual relationship. The credit check can include probability values (score values) which are calculated on the basis of scientifically recognised mathematical and statistical procedures, taking address information among other things into account. Your interests worthy of protection will be taken into account in accordance with legal requirements. The data processing is for the purpose of credit checking for initiation of contract. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in protection from payment default when paying in advance. <strong><em>You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation.</em></strong> The provision of data is required for conclusion of contract with your desired payment method. Failure to provide it will mean that the contract cannot be concluded with your desired payment method.</span><br /> 1138<br /> 1139<span class="Haendlerbund_Rechtstext_Absatz"><strong>Use of Klarna payment options</strong><br /> 1140On our website we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to be able to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.<br /> 1141<br />
1142Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. <em><strong>On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.</strong></em><br /> 1143<br /> 1144<u>‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer), ‘Financing’ (instalment purchase)</u><br /> 1145For individual payment methods such as ‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer), ‘Financing’ (instalment purchase), Klarna reserves the right to obtain credit information based on mathematical-statistical procedures using credit agencies.<br /> 1146For this purpose, Klarna transmits the personal data required for a credit assessment, such as first and last name, address, gender, email address, IP address and data related to the order to a credit agency for the purpose of checking the identity and creditworthiness and uses the obtained information on the statistical probability of a payment default in order to reach a well-considered decision on the establishment, performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical methods and include, among other things, address data. Your legitimate interests will be taken into account in accordance with the legal requirements. The data processing serves the purpose of a credit asessment for contract initiation. The processing is carried out on the basis of art. 6 Par. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default if Klarna pays in advance. For reasons that arise from your particular situation, you have the right to object to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. f GDPR by notifying Klarna. The provision of the data is necessary for the conclusion of the contract by means of the payment method of your choice. Failure to provide such data shall mean that the contract cannot be concluded with the payment method of your choice.<br /> 1147Further information, in particular on the credit agencies to which Klarna passes on your personal data, can be found at <a href="https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies">https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies</a>.<br /> 1148<br /> 1149For general information about Klarna, please visit: <a href="https://www.klarna.com/de/">https://www.klarna.com/de/</a>. Your personal information will be handled by Klarna in accordance with applicable data protection regulations and as specified in Klarna's Privacy Policy which is available at <a href="https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy">https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy</a>.</span><br /> 1150<br /> 1151<br /> 1152<span class="Haendlerbund_Rechtstext_Absatz"><span style="font-size:20px;"><em><strong>Cookies </strong></em></span><br /> 1153<br /> 1154Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.</span><br /> 1155<br /> 1156<span class="Haendlerbund_Rechtstext_Absatz">Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.</span><br style="font-size: 14px;" /> 1157<span class="Haendlerbund_Rechtstext_Absatz">Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:</span><br style="font-size: 14px;" /> 1158<span class="Haendlerbund_Rechtstext_Absatz">Chrome Browser: </span><a href="https://support.google.com/accounts/answer/61416?hl=en" style="font-size: 14px;" target="_blank">https://support.google.com/accounts/answer/61416?hl=en</a><br style="font-size: 14px;" /> 1159<span class="Haendlerbund_Rechtstext_Absatz">Microsoft Edge: </span><a href="https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09" style="font-size: 14px;" target="_blank">https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09</a><br style="font-size: 14px;" /> 1160<span class="Haendlerbund_Rechtstext_Absatz">Mozilla Firefox: </span><a href="https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences" style="font-size: 14px;" target="_blank">https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences</a><br style="font-size: 14px;" /> 1161<span class="Haendlerbund_Rechtstext_Absatz">Safari: </span><a href="https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac" style="font-size: 14px;" target="_blank">https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac</a><br /> 1162<br /> 1163<br /> 1164<span class="Haendlerbund_Rechtstext_Absatz"><strong>technically necessary cookies</strong><br /> 1165Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.<br /> 1166<br /> 1167The use of cookies or comparable technologies is carried out on the basis of Art. 25 para. 2 TDDDG. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.</span><br /> 1168<em><strong><span class="Haendlerbund_Rechtstext_Absatz">You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.</span></strong></em><br /> 1169<br /> 1170<br /> 1171<strong><em><span style="font-size:20px;">Rights of persons affected and storage duration</span></em></strong><br /> 1172<br /> 1173<div> 1174 <strong><span class="Haendlerbund_Rechtstext_Absatz">Duration of storage </span></strong></div> 1175<div> 1176 <span class="Haendlerbund_Rechtstext_Absatz">After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the peri
1176od has elapsed, unless you have agreed to further processing and use.</span><br /> 1177 </div> 1178<div> 1179 <strong><span class="Haendlerbund_Rechtstext_Absatz">Rights of the affected person</span></strong></div> 1180<div> 1181 <span class="Haendlerbund_Rechtstext_Absatz">If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.</span><br /> 1182 </div> 1183<div> 1184 <strong><span class="Haendlerbund_Rechtstext_Absatz">Right to complain to the regulatory authority</span></strong></div> 1185<div> 1186 <span class="Haendlerbund_Rechtstext_Absatz">You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.</span><br /> 1187 </div> 1188<div> 1189 <strong><span class="Haendlerbund_Rechtstext_Absatz">Right to object</span></strong></div> 1190<div> 1191 <span class="Haendlerbund_Rechtstext_Absatz">If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.</span></div> 1192<div> 1193 <span class="Haendlerbund_Rechtstext_Absatz">If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.</span><br /> 1194 </div> 1195<span class="Haendlerbund_Rechtstext_Absatz">last update: 22.10.2024</span> 1196 </p> 1197 </div> 1198 <div class="popup_box_footer"> 1199 1200 </div> 1201 <div class="popup_box_close"> 1202 <button title="" type="button" class="mfp-close">×</button> 1203 </div> 1204 </div> 1205</div> 1206</div>
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1363 <span> 1364 <a href="https://www.facebook.com/tuxedocomputers" target="_blank" aria-label="Follow us on Facebook"><i class="fa fa-facebook" aria-hidden="true"></i></a> 1365 <a href="https://www.instagram.com/tuxedocomputers/" target="_blank" aria-label="Follow us on Instagram"><i class="fa fa-instagram" aria-hidden="true"></i></a> 1366 <a href="https://mastodontech.de/@TUXEDOComputers" target="_blank" rel="me" aria-label="Follow us on Mastodon"><i class="fa fa-mastodon-alt" aria-hidden="true"></i></a> 1367 <a href="https://x.com/tuxedocomputers" target="_blank" aria-label="Follow us on X"> 1368 <i aria-hidden="true" class="community-brand-icon"> 1369 <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 640 640"> 1370 <path d="M453.2 112L523.8 112L369.6 288.2L551 528L409 528L297.7 382.6L170.5 528L99.8 528L264.7 339.5L90.8 112L236.4 112L336.9 244.9L453.2 112zM428.4 485.8L467.5 485.8L215.1 152L173.1 152L428.4 485.8z"/> 1371 </svg> 1372 </i></a><br /> 1373 <a href="https://www.youtube.com/user/LinuxOnlineshop" target="_blank" aria-label="Follow us on Youtube"><i class="fa fa-youtube-play" aria-hidden="true"></i></a> 1374 <a href="https://www.xing.com/pages/tuxedocomputersgmbh" target="_blank" aria-label="Follow us on Xing"><i class="fa fa-xing" aria-hidden="true"></i></a> 1375 <a href="https://www.linkedin.com/company/tuxedo-computers-gmbh/" target="_blank" aria-label="Follow us on LinkedIn"><i class="fa fa-linkedin" aria-hidden="true"></i></a> 1376 <a href="https://www.reddit.com/r/tuxedocomputers/" target="_blank" aria-label="Follow us on Reddit"><i class="fa fa-reddit-alien" aria-hidden="true"></i></a> 1377 </span> 1378 </div> 1379 1380 </div> 1381 </div> 1382 1383<div id="box_FOOTER_BOTTOM"> 1384 <p><a href="/en/why-TUXEDO.tuxedo">Your Linux specialist since 2004</a></p> 1385 <ul class="navlist clearfix"> 1386 <li> 1387 <a href="https://www.tuxedocomputers.com/en/Accessibility.tuxedo" title="Accessibility">Accessibility</a> 1388 </li> 1389 <li> 1390 <a href="https://www.tuxedocomputers.com/en/Public-Keys.tuxedo" title="Public Keys">Public Keys</a> 1391 </li> 1392 <li> 1393 <a href="https://www.tuxedocomputers.com/en/Privacy-policy.tuxedo" title="Privacy policy">Privacy policy</a> 1394 </li> 1395 <li> 1396 <a href="https://www.tuxedocomputers.com/en/Imprint.tuxedo" title="Imprint">Imprint</a> 1397 </li> 1398 <li> 1399 <a href="https://www.tuxedocomputers.com/en/Battery-disposal.tuxedo" title="Battery disposal">Battery disposal</a> 1400 </li> 1401 <li> 1402 <a href="https://www.tuxedocomputers.com/en/Conditions-of-Use.tuxedo" title="Conditions of Use">Conditions of Use</a> 1403 </li> 1404 </ul> 1405</div> 1406 1407 </footer> 1408</div> 1409 1410<div id="CONTENT_SHIPPING" class="popup_box mfp-hide"> 1411 <div class="popup_box_outer"> 1412 <div class="popup_box_inner"> 1413 <h3>Shipping costs & delivery times</h3> 1414 <p><style type="text/css">tr:nth-child(even) {background: #CCC} 1415tr:nth-child(odd) {background: #FFF} 1416</style> 1417<p>We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.</p> 1418 1419<p> </p> 1420 1421<h2><icon><img alt="" src="/store_files/3/media/icons/icon-versand-gratis-int.png" style="width: 100px; height: 100px; margin-left: 5px; margin-right: 5px;" title="" /><icon><br /> 1422Free shipping within Germany</icon></icon></h2> 1423 1424<p>There are no shipping costs within Germany for goods worth €100 or more.</p> 1425 1426<p> </p> 1427 1428<h3>7.99 € shipping cost at max!</h3> 1429 1430<p>No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.</p> 1431 1432<ul> 1433 <li>7.99 € shipping fee for all orders below 100 € of goods</li> 1434 <li><strong>Free shipping</strong> from 100 € total value of goods</li> 1435</ul> 1436 1437<p>You can check all occurring shipping costs or if we even deliver for free right <strong>before sending your order!</strong></p> 1438 1439<p> </p> 1440 1441<h2><icon><img alt="" src="/store_files/3/media/icons/icon-versand-int.png" style="width: 100px; height: 100px; margin-left: 5px; margin-right: 5px;" title="" /><icon><br /> 1442International delivery</icon></icon></h2> 1443 1444<p>Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.<br /> 1445 </p> 1446 1447<div class="marker" style="width: 60%;margin: 0 auto;background-color: #fff3cd;color: #856404;border-color: #ffeeba;"><strong>Taxes and customs outside the EU:</strong> 1448 1449<p>For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!<br /> 1450Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence.</p> 1451 1452<p>The processing of orders outside the EU may currently be subject to significant delays due to the respective customs authorities. Unfortunately, we have no influence over this and therefore ask you to check your shipment tracking daily. If the status of your shipment does not change for more than a week, please contact <a href="/en/support" style="color: #856404;text-decoration: underline;">our customer service</a>.</p> 1453 1454<p>Thank you for your understanding!</p> 1455</div> 1456 1457<p> </p> 1458 1459 1460<div style="margin: 0 auto;"><span>â ï¸</span> <a href="/en/Negative-Shipping-List.tuxedo">Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!</a></div> 1461 1462<table style="border:undefined;padding:5px;margin: 0 auto;" width="80%"> 1463 <tbody> 1464 <tr bgcolor="#666"> 1465 <td class="main" style="text-align: center;" width="33%"><b>Country</b></td> 1466 <td class="main" style="text-align: center;" width="33%"><b>Shipping Fee</b></td> 1467 <td class="main" style="text-align: center;" width="34%"><b>Free Shipping From</b></td> 1468 </tr> 1469 <tr> 1470 <td style="text-align: center;">Albania</td> 1471 <td style="text-align: center;">99,00 EUR</td> 1472 <td style="text-align: center;">-</td> 1473 </tr> 1474 <tr> 1475 <td style="text-align: center;">Andorra</td> 1476 <td style="text-align: center;">59,00 EUR</td> 1477 <td style="text-align: center;">-</td> 1478 </tr> 1479 <tr> 1480 <td style="text-align: center;">Austria</td> 1481 <td style="text-align: center;">8,49 EUR</td> 1482 <td style="text-align: center;">100 EUR</td> 1483 </tr> 1484 <tr> 1485 <td style="text-align: center;"><s>Belarus</s><br /> 1486 <em>(Temporarily no delivery possible)</em></td> 1487 <td style="text-align: center;"><s>59,00 EUR</s></td> 1488 <td style="text-align: center;">-</td> 1489 </tr> 1490 <tr> 1491 <td style="text-align: center;">Belgium</td> 1492 <td style="text-align: center;">8,49 EUR</td> 1493 <td style="text-align: center;">100 EUR</td> 1494 </tr> 1495 <tr> 1496 <td style="text-align: center;">Bulgaria</td> 1497 <td style="text-align: center;">15,99 EUR</td> 1498 <td style="text-align: center;">160 EUR</td> 1499 </tr> 1500 <tr> 1501 <td style="text-align: center;">Canada</td> 1502 <td style="text-align: center;">99,00 EUR</td> 1503 <td style="text-align: center;">-</td> 1504 </tr> 1505 <tr> 1506 <td style="text-align: center;">Croatia</td> 1507 <td style="text-align: center;">34,90 EUR</td> 1508 <td style="text-align: center;">500 EUR</td> 1509 </tr> 1510 <tr> 1511 <td style="text-align: center;">Cyprus</td> 1512 <td style="text-align: center;">34,90 EUR</td> 1513 <td style="text-align: center;">500 EUR</td> 1514 </tr> 1515 <tr> 1516 <td style="text-align: center;">Czech Republic</td> 1517 <td style="text-align: center;">15,99 EUR</td> 1518 <td style="text-align: center;">160 EUR</td> 1519 </tr> 1520 <tr> 1521 <td style="text-align: center;">Denmark</td> 1522 <td style="text-align: center;">8,49 EUR</td> 1523 <td style="text-align: center;">100 EUR</td> 1524 </tr> 1525 <tr> 1526 <td style="text-align: center;">Estonia</td> 1527 <td style="text-align: center;">15,99 EUR</td> 1528 <td style="text-align: center;">160 EUR</td> 1529 </tr> 1530 <tr> 1531 <td style="text-align: center;">Faroe Islands</td> 1532 <td style="text-align: center;">129,00 EUR</td> 1533 <td style="text-align: center;">-</td> 1534 </tr> 1535 <tr> 1536 <td style="text-align: center;">Finland</td> 1537 <td style="text-align: center;">14,99 EUR</td> 1538 <td style="text-align: center;">150 EUR</td> 1539 </tr> 1540 <tr> 1541 <td style="text-align: center;">France<br /> 1542 <em>(Overseas France excluded)</em></td> 1543 <td style="text-align: center;">9,99 EUR</td> 1544 <td style="text-align: center;">120 EUR</td> 1545 </tr> 1546 <tr> 1547 <td style="text-align: center;">Greece</td> 1548 <td style="text-align: center;">22,90 EUR</td> 1549 <td style="text-align: center;">-</td> 1550 </tr> 1551 <tr> 1552 <td style="text-align: center;">Hong Kong</td> 1553 <td style="text-align: center;">199,00 EUR</td> 1554 <td style="text-align: center;">-</td> 1555 </tr> 1556 <tr> 1557 <td style="text-align: center;">Hungary</td> 1558 <td style="text-align: center;">15,99 EUR</td> 1559 <td style="text-align: center;">160 EUR</td> 1560 </tr> 1561 <tr> 1562 <td style="text-align: center;">Iceland</td> 1563 <td style="text-align: center;">129,00 EUR</td> 1564 <td style="text-align: center;">-</td> 1565 </tr> 1566 <tr> 1567 <td style="text-align: center;">India</td> 1568 <td style="text-align: center;">199,00 EUR</td> 1569 <td style="text-align: center;">-</td> 1570 </tr> 1571 <tr> 1572 <td style="text-align: center;">Ireland</td> 1573 <td style="text-align: center;">14,99 EUR</td> 1574 <td style="text-align: center;">150 EUR</td> 1575 </tr> 1576 <tr> 1577 <td style="text-align: center;">Italy</td> 1578 <td style="text-align: center;">9,99 EUR</td> 1579 <td style="text-align: center;">120 EUR</td> 1580 </tr> 1581 <tr> 1582 <td style="text-align: center;">Japan</td> 1583 <td style="text-align: center;">99,00 EUR</td> 1584 <td style="text-align: center;">-</td> 1585 </tr> 1586 <tr> 1587 <td style="text-align: center;">Latvia</td> 1588 <td style="text-align: center;">15,99 EUR</td> 1589 <td style="text-align: center;">160 EUR</td> 1590 </tr> 1591 <tr> 1592 <td style="text-align: center;">Lithuania</td> 1593 <td style="text-align: center;">15,99 EUR</td> 1594 <td style="text-align: center;">160 EUR</td> 1595 </tr> 1596 <tr> 1597 <td style="text-align: center;">Luxembourg</td> 1598 <td style="text-align: center;">8,49 EUR</td> 1599 <td style="text-align: center;">100 EUR</td> 1600 </tr> 1601 <tr> 1602 <td style="text-align: center;">Macau</td> 1603 <td style="text-align: center;">199,00 EUR</td> 1604 <td style="text-align: center;">-</td> 1605 </tr> 1606 <tr> 1607 <td style="text-align: center;">Macedonia</td> 1608 <td style="text-align: center;">59,00 EUR</td> 1609 <td style="text-align: center;">-</td> 1610 </tr> 1611 <tr> 1612 <td style="text-align: center;">Malta</td> 1613 <td style="text-align: center;">34,90 EUR</td> 1614 <td style="text-align: center;">500 EUR</td> 1615 </tr> 1616 <tr> 1617 <td style="text-align: center;">Moldova</td> 1618 <td style="text-align: center;">199,00 EUR</td> 1619 <td style="text-align: center;">-</td> 1620 </tr> 1621 <tr> 1622 <td style="text-align: center;">Monaco</td> 1623 <td style="text-align: center;">19,00 EUR</td> 1624 <td style="text-align: center;">-</td> 1625 </tr> 1626 <tr> 1627 <td style="text-align: center;">Montenegro</td> 1628 <td style="text-align: center;">99,00 EUR</td> 1629 <td style="text-align: center;">-</td> 1630 </tr> 1631 <tr> 1632 <td style="text-align: center;">Netherlands<br /> 1633 <em>(Dutch Carribean excluded)</em></td> 1634 <td style="text-align: center;">8,49 EUR</td> 1635 <td style="text-align: center;">100 EUR</td> 1636 </tr> 1637 <tr> 1638 <td style="text-align: center;">Norway</td> 1639 <td style="text-align: center;">14,99 EUR</td> 1640 <td style="text-align: center;">150 EUR</td> 1641 </tr> 1642 <tr> 1643 <td style="text-align: center;">Poland</td> 1644 <td style="text-align: center;">15,99 EUR</td> 1645 <td style="text-align: center;">160 EUR</td> 1646 </tr> 1647 <tr> 1648 <td style="text-align: center;">Portugal</td> 1649 <td style="text-align: center;">14,99 EUR</td> 1650 <td style="text-align: center;">150 EUR</td> 1651 </tr> 1652 <tr> 1653 <td style="text-align: center;">Qatar</td> 1654 <td style="text-align: center;">199,00 EUR</td> 1655 <td style="text-align: center;">-</td> 1656 </tr> 1657 <tr> 1658 <td style="text-align: center;">Romania</td> 1659 <td style="text-align: center;">15,99 EUR</td> 1660 <td style="text-align: center;">160 EUR</td> 1661 </tr> 1662 <tr> 1663 <td style="text-align: center;">San Marino</td> 1664 <td style="text-align: center;">9,99 EUR</td> 1665 <td style="text-align: center;">120 EUR</td> 1666 </tr> 1667 <tr> 1668 <td style="text-align: center;">Serbia</td> 1669 <td style="text-align: center;">34,90 EUR</td> 1670 <td style="text-align: center;">500 EUR</td> 1671 </tr> 1672 <tr> 1673 <td style="text-align: center;">Singapore</td> 1674 <td style="text-align: center;">199,00 EUR</td> 1675 <td style="text-align: center;">-</td> 1676 </tr> 1677 <tr> 1678 <td style="text-align: center;">Slovakia</td> 1679 <td style="text-align: center;">15,99 EUR</td> 1680 <td style="text-align: center;">160 EUR</td> 1681 </tr> 1682 <tr> 1683 <td style="text-align: center;">Slovenia</td> 1684 <td style="text-align: center;">15,99 EUR</td> 1685 <td style="text-align: center;">160 EUR</td> 1686 </tr> 1687 <tr> 1688 <td style="text-align: center;">Spain<br /> 1689 <em>(Canary Islands excluded)</em></td> 1690 <td style="text-align: center;">14,99 EUR</td> 1691 <td style="text-align: center;">150 EUR</td> 1692 </tr> 1693 <tr> 1694 <td style="text-align: center;">Sweden</td> 1695 <td style="text-align: center;">14,99 EUR</td> 1696 <td style="text-align: center;">150 EUR</td> 1697 </tr> 1698 <tr> 1699 <td style="text-align: center;">Switzerland</td> 1700 <td style="text-align: center;">13,99 EUR</td> 1701 <td style="text-align: center;">150 EUR</td> 1702 </tr> 1703 <tr> 1704 <td style="text-align: center;"><s>Ukraine</s><br /> 1705 (<em>Temporarily no delivery possible)</em></td> 1706 <td style="text-align: center;"><s>129,00 EUR</s></td> 1707 <td style="text-align: center;">-</td> 1708 </tr> 1709 <tr> 1710 <td style="text-align: center;">United Arab Emirates</td> 1711 <td style="text-align: center;">199,00 EUR</td> 1712 <td style="text-align: center;">-</td> 1713 </tr> 1714 <tr> 1715 <td style="text-align: center;">United Kingdom<br /> 1716 <em>(Overseas Territories excluded)</em></td> 1717 <td style="text-align: center;">9,99 EUR</td> 1718 <td style="text-align: center;">120 EUR</td> 1719 </tr> 1720 <tr> 1721 <td style="text-align: center;">USA<br /> 1722 <em>(including Hawaii)</em></td> 1723 <td style="text-align: center;">99,00 EUR</td> 1724 <td style="text-align: center;">-</td> 1725 </tr> 1726 </tbody> 1727</table> 1728 1729<div style="margin: 0 auto;"><span>â ï¸</span> <a href="/en/Negative-Shipping-List.tuxedo">Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!</a></div> 1730 1731<p> </p> 1732 1733<h2><icon> <img alt="" src="/store_files/3/media/icons/icon-lieferzeit.png" style="margin-left: 5px; margin-right: 5px; width: 100px; height: 100px;" title="" /></icon><br /> 1734<icon>Time of delivery</icon></h2> 1735 1736<p>If not stated differently in the article's description, we deliver goods in:</p> 1737 1738<ul> 1739 <li>7-10 working days within Germany</li> 1740 <li>10-12 working days outside Germany</li> 1741</ul> 1742 1743<p>For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.<br /> 1744For goods delivered as download, there will be no shipping fees due.<br /> 1745Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can
1745download the item by using the link sent to you via e-mail.<br /> 1746<br /> 1747Self-pick-up of orders is not possible, unfortunately.</p> 1748</p> 1749 </div> 1750 <div class="popup_box_footer"> 1751 1752 </div> 1753 <div class="popup_box_close"> 1754 <button aria-label="Close" title="Close" type="button" class="mfp-close">×</button> 1755 </div> 1756 </div> 1757</div>
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