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Additionally, we are also able to see that the email address used to create support ticket )">Microsoft support not applying support from non CSP Account – Azure account associated with shared subscription, we identified that the subscriptions involved are partner?led. Additionally, we are also able to see that the email address used to create support ticket )</a></h2> 178 179 <ul class="pagemeta"> 180 181 <li><i class="fa fa-clock-o"></i>September 24, 2026</li> 182 183 <li><i class="fa fa-bookmark"></i><a href="https://pariswells.com/blog/category/research" rel="category tag">Research</a></li> 184 185 <li><i class="fa fa-comment"></i>0 Comments</li> 186 187 <li><i class="fa fa-user"></i><a href="https://pariswells.com/blog/author/paris"><span class="vcard author author_name"><span class="fn">paris</span></span></a></li> 188 189 </ul> 190 191 <div class="entry"> 192 193 194<p class="wp-block-paragraph">Upon reviewing the Azure account associated with shared subscription, we identified that the subscriptions involved are <strong>partner?led</strong>. Additionally, we are also able to see that the email address used to create support ticket ) is not assigned to any role within the partner account. Due to Microsoft policy limitations, we are can only share or discuss billing & consumption details with a partner entity with assigned admin role under this support request.</p><!-- Ezoic - wp_under_page_title - under_page_title --><div id="ezoic-pub-ad-placeholder-106" data-inserter-version="2" data-placement-location="under_page_title"></div>
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194<!-- End Ezoic - wp_under_page_title - under_page_title --> 195 196 197 198<p class="wp-block-paragraph"><strong><u>Therefore, I request you to update the primary contact under this support ticket with Partner admin agent email ID. </u></strong></p> 199 200 201 202<p class="wp-block-paragraph">Reply</p> 203 204 205 206<p class="wp-block-paragraph">Please find attached a screenshot of Enginree’ CSP account, as you can see he has logged the ticket with his account, however his <a href="/cdn-cgi/l/email-protection#394c4a5c4b795a4a4917565754505a4b564a565f4d175a5654"><span class="__cf_email__" data-cfemail="6a1f190f182a09191a440504070309180519050c1e44090507">[email protected]</span></a>email is recorded as his work email <a href="/cdn-cgi/l/email-protection#750006100735161a1805141b0c5b161a18"><span class="__cf_email__" data-cfemail="235650465163404c4e53424d5a0d404c4e">[email protected]</span></a></p><!-- Ezoic - wp_under_first_paragraph - under_first_paragraph --><div id="ezoic-pub-ad-placeholder-114" data-inserter-version="2" data-placement-location="under_first_paragraph"></div>
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206<!-- End Ezoic - wp_under_first_paragraph - under_first_paragraph --> 207 208 209 210<p class="wp-block-paragraph">Can you please proceed in supporting this ticket?</p> 211 212 213 214<p class="wp-block-paragraph"></p> 215 216 </div> 217 218 <div class="clearfix"></div> 219 220 </article> 221 222 223 <div id="wp-postratings-9939" class="wp-postratings" data-nonce="633c9f0182"><span class="wp-postratings-vote wp-postratings-scale wp-postratings-shape-star" style="--wp-postratings-shape:url(data:image/svg+xml,%3Csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20viewBox=%270%200%2024%2024%27%3E%3Cpath%20d=%27M12%202.4l2.95%205.98%206.6.96-4.77%204.65%201.12%206.57L12%2017.46l-5.9%203.1%201.12-6.57L2.45%209.34l6.6-.96z%27/%3E%3C/svg%3E)" data-post-id="9939" role="radiogroup" aria-label="Rate this post"><input type="radio" id="wp-postratings-9939-5" name="wp-postratings-9939" value="5" data-rating="5" /><label for="wp-postratings-9939-5" style="--wp-postratings-step-fill:0%"><i class="wp-postratings-item"></i><span>5 Stars</span></label><input type="radio" id="wp-postratings-9939-4" name="wp-postratings-9939" value="4" data-rating="4" /><label for="wp-postratings-9939-4" style="--wp-postratings-step-fill:0%"><i class="wp-postratings-item"></i><span>4 Stars</span></label><input type="radio" id="wp-postratings-9939-3" name="wp-postratings-9939" value="3" data-rating="3" /><label for="wp-postratings-9939-3" style="--wp-postratings-step-fill:0%"><i class="wp-postratings-item"></i><span>3 Stars</span></label><input type="radio" id="wp-postratings-9939-2" name="wp-postratings-9939" value="2" data-rating="2" /><label for="wp-postratings-9939-2" style="--wp-postratings-step-fill:0%"><i class="wp-postratings-item"></i><span>2 Stars</span></label><input type="radio" id="wp-postratings-9939-1" name="wp-postratings-9939" value="1" data-rating="1" /><label for="wp-postratings-9939-1" style="--wp-postratings-step-fill:0%"><i class="wp-postratings-item"></i><span>1 Star</span></label></span> (No Ratings Yet)<br /><span class="wp-postratings-text" id="wp-postratings-9939-text"></span></div><br> 224 225 226 227 228 229<div id="disqus_thread"></div> 230 231 232 </div> 233 234 </div> 235 236 237 238<div class="col-md-4"> 239 240 <div class="sidebar"> 241 242 <!-- Ezoic - wp_sidebar - sidebar --><div id="ezoic-pub-ad-placeholder-108" data-inserter-version="-1" data-placement-location="sidebar"></div>
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302<!-- End Ezoic - wp_sidebar_floating_1 - sidebar_floating_1 --><aside id="text-5" class="widget widget_text"><h3 class="widget-title">Latest Comments</h3> <div class="textwidget"><ul class="dsq-widget-list grey"><li class="dsq-widget-item"><a href="https://disqus.com/by/farnazfarzin/" > 303 <img decoding="async" class="dsq-widget-avatar" src="//a.disquscdn.com/1789080375/images/noavatar32.png" alt="farnaz farzin"> 304 </a><a class="dsq-widget-user" href="https://disqus.com/by/farnazfarzin/" >farnaz farzin</a> 305 <span class="dsq-widget-comment">Hi Paris, What if the email gets filed but doesn't show any icon?! I still can see the icon from previous mails being filed though.</span> 306 <p class="dsq-widget-meta"><a href="https://pariswells.com/blog/random/what-the-filing-green-icons-in-imanageworksite-mean">What the Filing Green Icons in iManage/Worksite Mean</a> · 307 <a href="https://pariswells.com/blog/random/what-the-filing-green-icons-in-imanageworksite-mean#comment-6887996194" target="_blank">June 12, 2026</a> 308 </p><li class="dsq-widget-item"><a href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" > 309 <img decoding="async" class="dsq-widget-avatar" src="//a.disquscdn.com/1789080375/images/noavatar32.png" alt="Jason Lim"> 310 </a><a class="dsq-widget-user" href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" >Jason Lim</a> 311 <span class="dsq-widget-comment">Hi Herve, 312 313May i know if there are any files that needed to be edited manually? E.g change of CRM URL? Auth URL? or any redirections? 314 315Regards, 316Jason</span> 317 <p class="dsq-widget-meta"><a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working">Dynamics 365 On Prem Email Addin Not working</a> · 318 <a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working#comment-6849315440" target="_blank">March 12, 2026</a> 319 </p><li class="dsq-widget-item"><a href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" > 320 <img decoding="async" class="dsq-widget-avatar" src="//a.disquscdn.com/1789080375/images/noavatar32.png" alt="Jason Lim"> 321 </a><a class="dsq-widget-user" href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" >Jason Lim</a> 322 <span class="dsq-widget-comment">Hi Paris, 323 324Thanks. Did you have to make any changes to the aspx files / html / script files in order to complete the configuration? 325 326Regards, 327Jason</span> 328 <p class="dsq-widget-meta"><a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working">Dynamics 365 On Prem Email Addin Not working</a> · 329 <a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working#comment-6848404759" target="_blank">March 10, 2026</a> 330 </p><li class="dsq-widget-item"><a href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" > 331 <img decoding="async" class="dsq-widget-avatar" src="//a.disquscdn.com/1789080375/images/noavatar32.png" alt="Jason Lim"> 332 </a><a class="dsq-widget-user" href="https://disqus.com/by/disqus_Cg2sRm7cXZ/" >Jason Lim</a> 333 <span class="dsq-widget-comment">Hi Herve, thank you for your explanation and confirming that i wasn't going crazy with Microsoft' release not containing the latest cumulative files. 334 335Question: Did you copy and paste the...</span> 336 <p class="dsq-widget-meta"><a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working">Dynamics 365 On Prem Email Addin Not working</a> · 337 <a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working#comment-6848373644" target="_blank">March 10, 2026</a> 338 </p><li class="dsq-widget-item"><a href="https://disqus.com/by/disqus_8MIYDLqmrC/" > 339 <img decoding="async" class="dsq-widget-avatar" src="//a.disquscdn.com/1789080375/images/noavatar32.png" alt="HerveR"> 340 </a><a class="dsq-widget-user" href="https://disqus.com/by/disqus_8MIYDLqmrC/" >HerveR</a> 341 <span class="dsq-widget-comment">Hello Paris, 342Can you track email with attachment with this new MS Graph method connection (and with EWS disabled) ? Accouding to me Graph doesn't support attachment in mail.... ð 343Thanks in...</span> 344 <p class="dsq-widget-meta"><a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working">Dynamics 365 On Prem Email Addin Not working</a> · 345 <a href="https://pariswells.com/blog/research/dynamics-365-on-prem-email-addin-not-working#comment-6847773292" target="_blank">March 8, 2026</a> 346 </p></ul> 347</div> 348 </aside><aside id="linkcat-2" class="widget widget_links"><h3 class="widget-title">Links</h3> 349 <ul class='xoxo blogroll'> 350<li><a href="https://handymannorthbrisbane.com.au">Handy Man North Brisbane</a></li> 351<li><a href="http://www.paulgraham.com/makersschedule.html" target="_blank">Maker's Schedule, Manager's Schedule</a></li> 352<li><a href="https://pariswells.com/blog/privacy-policy-3">Privacy Policy</a></li> 353<li><a href="http://www.siteuptime.com/statistics.php?Id=17940&&UserId=22161" title="Uptime of Site">
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