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1s DSS. However you can convert those files into an mp3 or mp4 file using converters provided by your vendor and upload those to Scribie."},{"heading":"Are there other tools to convert files?","content":"We recommend Audacity. Its a free open source program and has a wide support for different file types."},{"heading":"Can you offer me a discount of only part of the file is in English?","content":"No, since we still have to pay our transcribers for the full duration of the file. However you can edit out the Non-English parts and save on the cost."},{"heading":"Are the speakers tracked in the transcript?","content":"Yes. We mark each speaker with their initials (if names are provided/available) or as Speaker 1, Speaker 2, Speaker 3 etc., and provide an option to enable/disable it. However, the speaker tracking is best effort for more than 4 speakers and may be off in places."},{"heading":"Is there a sample transcript available?","content":"Yes. Our blog has many political speeches that we have transcribed over the years. You can also try out out editor from there."},{"heading":"Is the turn around time in calendar days?","content":"Yes, the turn around time includes weekends and holidays."},{"heading":"What are your business days?","content":"Our transcribers work 24x7. Live chat, phone and email support is available on the weekdays and only email support is available on the weekends."},{"heading":"Is confidentiality assured?","content":"Yes, we restrict access strictly on a need to know basis. Our transcribers are also bound by the NDA in our terms of service. We also take a number of measures to ensure that your data remains secure. We absolutely do not sell or share your data with any third parties."},{"heading":"Can you sign an NDA?","content":"Absolutely. Please contact us with your agreement and we will get back to you in 1-2 business days."},{"heading":"How can I sign up as a transcriber?","content":"Please visit our transcriber sign up page to get started."},{"heading":"How do I get a coupon code?","content":"Enable our newsletter in your [settings page](/settings/preferences) and we\'ll notify you when a coupon becomes available at Scribie. You can also check the recent posts on our blog page for currently available coupons."},{"heading":"How do I use a coupon code?","content":"[Log in to your Scribie account](/signin), upload your file(s), and proceed to checkout. Enter the coupon code in the coupon/promo code field before completing payment. The code must be entered during checkout — discounts generally cannot be applied after an order has been submitted and paid for."},{"heading":"What discount does a coupon provide, and how long is it valid?","content":"The discount amount varies by promotion, and the exact discount and any conditions are shown with each offer. Each coupon is valid only during its promotion period — it will not work before the start date or after the end date/time. The exact details for the current offer are listed on the promotion itself."},{"heading":"Which services can I use a coupon on?","content":"Coupons are valid on transcription orders only, unless a promotion states otherwise."},{"heading":"Can I use a coupon on more than one order, or combine it with other offers?","content":"A valid coupon may be used on multiple orders placed during the promotion period, unless otherwise restricted by Scribie. However, coupons are not stackable and cannot be combined with any other promotional offer, coupon code, account credit used as a discount, or special pricing arrangement."},{"heading":"What doesn\'t a coupon apply to?","content":"Coupons are valid only for new orders placed during the promotion period — they cannot be applied retroactively to orders that have already been submitted or paid for. The discount applies only to the eligible order subtotal and does not apply to taxes, fees, refunds, credits, or previously completed orders."},{"heading":"Can Scribie modify or end a promotion?","content":"Yes. Scribie reserves the right to modify, suspend, or terminate a promotion at any time in the event of technical issues, abuse, or other unforeseen circumstances."},{"heading":"Who can I contact if I have questions?","content":"If you have any questions about a promotion, please contact the Scribie support team through the [Help Center](/contact) or by emailing [[email protected]](mailto:[email protected])."}],"customer-guide":[{"name":"Welcome to Scribie","link":"#intro"},{"name":"Quick Start","link":"#quick-start"},{"name":"Payments","link":"#payments"},{"name":"Delivery Policy","link":"#manual-deliveries"},{"name":"Refund Policy","link":"#refunds"},{"name":"Cancellations","link":"#cancellations"},{"name":"Integrated Editor","link":"#editor"},{"name":"Confidentiality","link":"#confidentiality"},{"name":"Accuracy","link":"#accuracy"},{"name":"Free Re-reviews","link":"#re-reviews"},{"name":"Teams","link":"#teams"},{"name":"Folder Feature","link":"#folder-feature"},{"name":"Account Credits","link":"#account-credits"},{"name":"Transcription Process","link":"#transcription-process"},{"name":"Transcript Format","link":"#transcript-format"},{"name":"Default Format","link":"#default-format"},{"name":"Custom Format","link":"#custom-format"},{"name":"Transcript File Formats","link":"#transcript-file-formats"},{"name":"Additional Charges","link":"#additional-charges"},{"name":"Accented Speakers","link":"#accented-speakers"},{"name":"Noisy Files","link":"#noisy-files"},{"name":"Recording Tips","link":"#recording-tips"},{"name":"Best Practices","link":"#best-practices"},{"name":"Inperson Recordings","link":"#inperson-recordings"},{"name":"Call Recordings","link":"#call-recordings"},{"name":"Recommended Readings","link":"#recommended-readings"},{"name":"Order Options","link":"#order-options"},{"name":"Strict Verbatim","link":"#strict-verbatim"},{"name":"Rush Orders","link":"#rush-orders"},{"name":"Subtitle File","link":"#subtitle-file"},{"name":"Audio Timecoding","link":"#audio-timecoding"},{"name":"Speaker Tracking","link":"#speaker-tracking"},{"name":"Spelling Style","link":"#spelling-style"},{"name":"Transcript Template","link":"#transcript-template"},{"name":"Closed Captions","link":"#closed-captions"},{"name":"Unique Selling Points","link":"#unique-selling-points"},{"name":"Sample Transcript","link":"#sample-transcript"},{"name":"Support","link":"#support"}]}')},53200:function(e){e.exports=JSON.parse('[{"name":"Introduction","link":"intro"},{"name":"KYC Verification","link":"kyc-verification"},{"name":"Four Spelling Styles","link":"four-spelling-styles"},{"name":"Payment Rate","link":"payment-rate"},{"name":"Daily Bonus","link":"daily-bonus"},{"name":"Monthly Bonus","link":"monthly-bonus"},{"name":"Independent Contractors (IC)","link":"independent-contractors"},{"name":"Editing/Proofreading/QC Process","link":"editing-process"},{"name":"Basic Rules for the Editing Process","link":"editing-process-rules"},{"name":"Meta Text","link":"meta-text"},{"name":"Dictated Punctuations","link":"dictated-punctuations"}

1,{"name":"Background Conversation","link":"background-conversation"},{"name":"Accents","link":"accents"},{"name":"Word Error Rate","link":"word-error-rate"},{"name":"Difficulty Level (LLM-as-a-Judge)","link":"difficulty-level"},{"name":"Integrated Editor","link":"integrated-editor"},{"name":"Performance","link":"performance"},{"name":"Timeout Rules","link":"timeout-rules"},{"name":"Legal Transcription (LT)","link":"legal-transcription"},{"name":"Best Practices","link":"best-practices"},{"name":"Terms and Conditions","link":"terms-and-conditions"}]')}}]);