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979 980 <!-- REMOVED AD --> </div> 981 <div id="story_one_by_one_group" class="one_by_one_group"> 982 <!-- REMOVED AD --> </div> 983 984 <div id="article_info"> 985 986 987 988 <h2 class="headline">B.C. grocery store manager assault sign of growing danger in workplace</h2> 989 990 <p class="pubStamp">Published 11:30 am Thursday, October 1, 2026</p> 991 992 <div class="byline"> 993 <p class="author"> 994 <strong>By <a href="https://cowichanvalleycitizen.com/author/benfenlon/" rel="bookmark">Ben Fenlon</a></strong> 995 </p> 996 <div class="clearfix"></div> 997 </div><!-- END BYLINE --> 998 </div> 999 <div class="share_buttons_group"> 1000 <div class="sharethis-inline-share-buttons"> 1001 </div> 1002 </div> 1003 1004 <!-- Carousel styles --> 1005 <style> 1006 .slides-container { 1007 /* width: 100%; */ 1008 position: relative; 1009 overflow: hidden; 1010 margin-bottom:20px; 1011 } 1012 1013 .slides-inner { 1014 width:100%; 1015 height:100%; 1016 overflow: hidden; 1017 } 1018 1019 .slide { 1020 width: 100%; 1021 height: auto; 1022 overflow: hidden; 1023 font-size: 12px; 1024 display:flex; 1025 flex-direction: column; 1026 } 1027 1028 1029 .slide-caption-container { 1030 width: 100%; 1031 color: black; 1032 } 1033 1034 .slide-caption { 1035 width:100%; 1036 line-height: normal; 1037 padding-top: 1rem; 1038 color: black; 1039 } 1040 1041 .slide-caption * { 1042 font-size: 1em !important; 1043 } 1044 1045 @media (max-width: 728px) { 1046 .post-image-attachment { 1047 aspect-ratio: 4 / 3 !important; 1048 } 1049 1050 .hide-swipe-text { 1051 display: block !important; 1052 } 1053 } 1054 </style> 1055 1056 <!-- Carousel slides --> 1057 <div class="slides-container"> 1058 <div class="slides-inner"> 1059 <div id="mainImageContainer" style="touch-action: pan-y;"> 1060 <div class="slide" style="" data-attachment-id="282132" data-attachment-key="0"> 1061 <div style="display: flex;flex-direction: column;align-items: center;width: 100%;
1061max-width:599.70717423133px;margin: 0 auto;"> 1062 <img data-perfmatters-preload width="1024" height="683" src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?w=1024" class="attachment-large size-large" alt style="height:100%;max-height:400px;width:auto;" decoding="async" fetchpriority="high" srcset="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg 1080w, https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?resize=300,200 300w, https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?resize=768,512 768w, https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?resize=1024,683 1024w, https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?resize=622,415 622w, https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/29683176_web1_220706-GNG-SaveonOpening-Thursday_1.jpg?resize=525,350 525w" sizes="(max-width: 1024px) 100vw, 1024px"> <div class="slide-caption-container"> 1063 <div style="background: rgb(255,255,255);"></div> 1064 <div class="slide-caption"> 1065 <div> 1066 Save-On-Foods in Colwood is shown in this file photo. 1067 (Black Press Media file photo) </div> 1068 </div> 1069 </div> 1070 </div> 1071 </div> 1072 </div> 1073 </div> 1074 </div> 1075 1076 1077 1078 <div id="article_content"> 1079 1080 <table id="trinity-audio-table" style="width: 100%; display: table; border: none; margin: 0"> 1081 <tr> 1082 <td id="trinity-audio-tab" style="border: none;"> 1083 <div id="trinity-audio-player-label"></div> 1084
1084<script nitro-exclude data-wpfc-render='false' data-cfasync='false' data-no-optimize='1' data-no-defer='1' data-no-minify='1' data-trinity-mount-date='2026-10-01 22:03:14' id='trinity_tts_wp_config'>var TRINITY_TTS_WP_CONFIG = {"cleanText":"B.C. grocery store manager assault sign of growing danger in workplace.\u23f8\u2587A Victoria Save-On-Foods manager was recently seriously assaulted while at work.\u23f8\u2587In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager \"lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.\"\u23f8\u2587The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.\u23f8\u2587Police confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.\u23f8\u2587Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.\u23f8\u2587\"This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,\" said VicPD.\u23f8\u2587Nelson's letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.\u23f8\u2587A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.\u23f8\u2587\"When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,\" he writes. \"We cannot wait until someone loses their life before deciding that enough is enough.\"\u23f8\u2587Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.\u23f8\u2587\"We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,\" said Nelson.\u23f8\u2587According to Nelson, more than half of reported threats within the Pattison Food Group's businesses are directed at employees who do not work in security roles.\u23f8\u2587While the group has \"invested significantly\" in security measures, Nelson says they continue to see \"the same repeat offenders\" targeting retailers despite previous arrests.\u23f8\u2587Nelson's letter says frontline workers should not be expected to accept violence as part of their job.\u23f8\u2587\"To be clear, we recognize this issue is complex,\" he writes. \"We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.\u23f8\u2587\"We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.\"\u23f8\u2587Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.\u23f8\u2587\"We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,\" he said.\u23f8\u2587VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, \"particularly in and around the Pandora Avenue location.\"\u23f8\u2587\"We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,\" said VicPD.\u23f8\u2587\"These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.\"","headlineText":"B.C. grocery store manager assault sign of growing danger in workplace","articleText":"A Victoria Save-On-Foods manager was recently seriously assaulted while at work.\u23f8\u2587In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager \"lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.\"\u23f8\u2587The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.\u23f8\u2587Pol
1084ice confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.\u23f8\u2587Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.\u23f8\u2587\"This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,\" said VicPD.\u23f8\u2587Nelson's letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.\u23f8\u2587A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.\u23f8\u2587\"When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,\" he writes. \"We cannot wait until someone loses their life before deciding that enough is enough.\"\u23f8\u2587Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.\u23f8\u2587\"We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,\" said Nelson.\u23f8\u2587According to Nelson, more than half of reported threats within the Pattison Food Group's businesses are directed at employees who do not work in security roles.\u23f8\u2587While the group has \"invested significantly\" in security measures, Nelson says they continue to see \"the same repeat offenders\" targeting retailers despite previous arrests.\u23f8\u2587Nelson's letter says frontline workers should not be expected to accept violence as part of their job.\u23f8\u2587\"To be clear, we recognize this issue is complex,\" he writes. \"We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.\u23f8\u2587\"We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.\"\u23f8\u2587Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.\u23f8\u2587\"We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,\" he said.\u23f8\u2587VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, \"particularly in and around the Pandora Avenue location.\"\u23f8\u2587\"We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,\" said VicPD.\u23f8\u2587\"These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.\"","metadata":{"author":"Ben Fenlon"},"pluginVersion":"5.27.1"};</script>
1084<div class='trinityAudioPlaceholder' data-trinity-mount-date='2026-10-01 22:03:14'> 1085 <div class='trinity-tts-pb' dir='ltr' style='font: 12px / 18px Verdana, Arial; height: 80px; line-height: 80px; text-align: left; margin: 0 0 0 82px;'> 1086 <strong style='font-weight: 400'>Getting your <a href='//trinityaudio.ai' style='color: #4b4a4a; text-decoration: none; font-weight: 700;'>Trinity Audio</a> player ready...</strong> 1087 </div> 1088 </div> 1089 </td> 1090 </tr> 1091 </table><p>A Victoria Save-On-Foods manager was recently seriously assaulted while at work.</p> 1092<p>In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager “lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.”</p> 1093<p>The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.</p> 1094<div class="ad mobile-ad-contain count22"><!-- med-rect-300x250-1 --> 1095<div 1096 class="opscoad-med-rect-300x250-1-INSTORY" 1097 data-unit="web/cowichanvalleycitizen.com/med-rect-300x250-1/news"> 1098</div></div><div style="margin: 1rem 0 2rem 0;"><div class="marfeel-inline-recommender-first"></div></div><p>Police confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.</p> 1099<p>Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.</p> 1100<p>“This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,” said VicPD.</p> 1101<div class="instory_widget" style="list-style:none;"></div><div class="ad mobile-ad-contain"><!-- med-rect-300x250-2 --> 1102<div 1103 class="opscoad-med-rect-300x250-2-INSTORY" 1104 data-unit="web/cowichanvalleycitizen.com/med-rect-300x250-2/news"> 1105</div></div><div class="instory_widget"></div><div class="ad mobile-ad-contain"><!-- REMOVED AD --></div><p>Nelson’s letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.</p> 1106<p>A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.</p> 1107<p>“When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,” he writes. “We cannot wait until someone loses their life before deciding that enough is enough.”</p> 1108<div id="cedato-unit"></div><div class="ad mobile-ad-contain"><!-- med-rect-300x250-3 --> 1109<div 1110 class="opscoad-med-rect-300x250-3-INSTORY" 1111 data-unit="web/cowichanvalleycitizen.com/med-rect-300x250-3/news"> 1112</div></div><div style="margin: 1rem 0 2rem 0;"><div class="marfeel-inline-recommender-second"></div></div><p>Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.</p> 1113<p>“We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,” said Nelson.</p> 1114<p>According to Nelson, more than half of reported threats within the Pattison Food Group’s businesses are directed at employees who do not work in security roles.</p> 1115<p>While the group has “invested significantly” in security measures, Nelson says they continue to see “the same repeat offenders” targeting retailers despite previous arrests.</p> 1116<p>Nelson’s letter says frontline workers should not be expected to accept violence as part of their job.</p> 1117<p>“To be clear, we recognize this issue is complex,” he writes. “We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.</p> 1118<p>“We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.”</p> 1119<p>Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.</p> 1120<p>“We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,” he said.</p> 1121<p>VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, “particularly in and around the Pandora Avenue location.”</p> 1122<p>“We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,” said VicPD.</p> 1123<p>“These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.”</p> 1124 </div> 1125 1126 <div class="share_buttons_group"> 1127 <div class="sharethis-inline-share-buttons"> 1128 </div> 1129 </div> 1130 1131 <div id="comments"> </div><!-- END comments --> 1132 1133 1134 1135 1136<div id="NTV_1"></div> 1137 1138 <!-- Recommender Styles --> 1139 <style> 1140 .marfeel-recommender-container { 1141 margin: 0 0 1rem 0; 1142 } 1143 1144 .marfeel-article-container { 1145 width: 50%; 1146 padding: 0.5rem; 1147 } 1148 1149 /* On small devices */ 1150 @media screen and (max-width: 576px) { 1151 .marfeelRecommendation { 1152 border-bottom: 1px solid #eaeaea; 1153 padding-bottom: 1rem; 1154 margin-bottom: 1rem; 1155 } 1156 1157 .marfeel-article-container { 1158 width: 100%; 1159 padding: 0; 1160 } 1161 } 1162 </style> 1163 <div class="marfeel-recommender-container"> 1164 <div> 1165 <h3 class="section" style="margin:0;"><span>You Might Like</span></h3> 1166 </div> 1167 <div id="marfeelRecommenderRow" style="display:flex;flex-wrap:wrap;justify-content: space-evenly;"> 1168 <div data-mrf-recirculation="under-article-recirculation" class="marfeel-article-container"> 1169 <a href="https://cowichanvalleycitizen.com/2026/10/01/ndp-calls-on-conservatives-to-fire-north-island-candidate-over-2022-vaccine-claims/" style="display:flex;flex-direction:column;text-decoration:none;color:#000;"> 1170 <div class=""> 1171 <img data-perfmatters-preload src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/41088660_web1_251217-CRM-Kindy_1.jpg?w=300" style="aspect-ratio:16/9;width:100%;object-fit:contain;" fetchpriority="high"> 1172 </div> 1173 <div class="opi-headlines-widget-heading marfeelRecommendation"> 1174 <h4 class="category" style="margin:0;">News</h4> 1175 <h3 style="margin:0 0 0.5rem 0;font-size:1rem;">NDP calls on Conservatives to fire North Island candidate over 2022 vaccine claims</h3> 1176 </div> 1177 </a> 1178 </div> 1179 <div data-mrf-recirculation="under-article-recirculation" class="marfeel-article-container"> 1180 <a href="https://cowichanvalleycitizen.com/2026/10/01/woman-dogs-helped-home-by-west-kelowna-firefighters-after-scooter-battery-dies/" style="display:flex;flex-direction:column;text-decoration:none;color:#000;"> 1181 <div class=""> 1182 <img data-perfmatters-preload src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/New20Project20-202026-10-01T125237.236.jpg?w=300" style="aspect-ratio:16/9;width:100%;object-fit:contain;" fetchpriority="high"> 1183 </div> 1184 <div class="opi-headlines-widget-heading marfeelRecommendation"> 1185 <h4 class="category" style="margin:0;">News</h4> 1186 <h3 style="margin:0 0 0.5rem 0;font-size:1rem;">Woman, dogs helped home by West Kelowna firefighters after scooter battery dies</h3> 1187 </div> 1188 </a> 1189 </div> 1190 <div data-mrf-recirculation="under-article-recirculation" class="marfeel-article-container"> 1191 <a href="https://cowichanvalleycitizen.com/2026/10/01/tensions-increasing-in-cowichan-valley-regional-districts-area-a-election-race/" style="display:flex;flex-direction:column;text-decoration:none;color:#000;"> 1192 <div class=""> 1193 <img src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/SUB-Jerry20Anderson202.jpg?w=300" style="aspect-ratio:16/9;width:100%;object-fit:contain;"/> 1194 </div> 1195 <div class="opi-headlines-widget-heading marfeelRecommendation"> 1196 <h4 class="category" style="margin:0;">Election</h4> 1197 <h3 style="margin:0 0 0.5rem 0;font-size:1rem;">Tensions increasing in Cowichan Valley Regional District’s Area A election race</h3> 1198 </div> 1199 </a> 1200 </div> 1201 <div data-mrf-recirculation="under-article-recirculation" class="marfeel-article-container"> 1202 <a href="https://cowichanvalleycitizen.com/2026/10/01/b-c-brewery-co-owner-sparks-backlash-over-show-me-the-evidence-shirt/" style="display:flex;flex-direction:column;text-decoration:none;color:#000;"> 1203 <div class=""> 1204 <img src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2026/10/261001-SNM-ShirtEvidence.jpg?w=300" style="aspect-ratio:16/9;width:100%;object-fit:contain;"/> 1205 </div> 1206 <div class="opi-headlines-widget-heading marfeelRecommendation"> 1207 <h4 class="category" style="margin:0;">News</h4> 1208 <h3 style="margin:0 0 0.5rem 0;font-size:1rem;">B.C. brewery fires co-owner over âshow me the evidenceâ shirt</h3> 1209 </div> 1210 </a> 1211 </div> 1212 </div><!--/content-wrapper--> 1213 </div> 1214 <!-- End Recommender Feed --> 1215 1216 1217 1218 <div class="articleOptions bubble_buttons"> 1219 <div class="admin"> 1220</div> 1221<div class="clearfix"></div> 1222 1223 1224 </div> 1225 1226 1227 1228<div id="taboola-below-article-thumbnails"></div>
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