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425					params: {
426						publisherId: '',
427						adUnitId: '',
428						placement: 'inScreen',
429					}
430				},
431			);
432
433		}
434		opscobid.addBidsToPrebidGroup('CNM-half-page-sky-300x600-1',
435			{
436				bidder: 'nativo',
437				params: {
438					placementId: ''
439				}
440			},
441			{
442				bidder: 'seedtag',
443				params: {
444					publisherId: '',
445					adUnitId: '',
446					placement: 'inBanner',
447				}
448			},
449		);
450		opscobid.addBidsToPrebidGroup('CNM-med-rect-300x250-12-RAIL',
451			{
452				bidder: 'nativo',
453				params: {
454					placementId: ''
455				}
456			},
457			{
458				bidder: 'kargo',
459				params: {
460					placementId: '',
461					storageAllowed: true,
462				}
463			},
464			{
465				bidder: 'seedtag',
466				params: {
467					publisherId: '',
468					adUnitId: '',
469					placement: 'inBanner',
470				}
471			},
472		);
473		opscobid.addBidsToPrebidGroup('CNM-med-rect-300x250-13-RAIL',
474			{
475				bidder: 'nativo',
476				params: {
477					placementId: ''
478				}
479			},
480			{
481				bidder: 'kargo',
482				params: {
483					placementId: '',
484					storageAllowed: true,
485				}
486			},
487			{
488				bidder: 'seedtag',
489				params: {
490					publisherId: '',
491					adUnitId: '',
492					placement: 'inBanner',
493				}
494			},
495		);
496		opscobid.addBidsToPrebidGroup('CNM-med-rect-300x250-18-RAIL',
497			{
498				bidder: 'nativo',
499				params: {
500					placementId: ''
501				}
502			},
503			{
504				bidder: 'kargo',
505				params: {
506					placementId: '',
507					storageAllowed: true,
508				}
509			},
510			{
511				bidder: 'seedtag',
512				params: {
513					publisherId: '',
514					adUnitId: '',
515					placement: 'inBanner',
516				}
517			},
518		);
519		// opscobid.addBidsToPrebidGroup('CNM_MAINLANDUS_ADHESION',
520		// 	{
521		// 		bidder: 'nativo',
522		// 		params: {
523		// 			placementId: ''
524		// 		}
525		// 	},
526		// 	{
527		// 		bidder: 'kargo',
528		// 		params: {
529		// 			placementId: '',
530		// 			storageAllowed: true,
531		// 		}
532		// 	},
533		// 	{
534		// 		bidder: 'seedtag',
535		// 		params: {
536		// 			publisherId: '',
537		// 			adUnitId: '',
538		// 			placement: 'inArticle',
539		// 		}
540		// 	},
541		// );
542		if (window.innerWidth < 768) {
543			opscobid.addBidsToPrebidGroup('CNM-leaderboard-970x250-320x50-1-ATF',
544				{
545					bidder: 'nativo',
546					params: {
547						placementId: ''
548					}
549				},
550				{
551					bidder: 'kargo',
552					params: {
553						placementId: '',
554						storageAllowed: true,
555					}
556				},
557				{
558					bidder: 'seedtag',
559					params: {
560						publisherId: '',
561						adUnitId: '',
562						placement: 'inBanner',
563					}
564				},
565			);
566		} else {
567			opscobid.addBidsToPrebidGroup('CNM-leaderboard-970x250-320x50-1-ATF',
568				{
569					bidder: 'nativo',
570					params: {
571						placementId: ''
572					}
573				},
574				{
575					bidder: 'kargo',
576					params: {
577						placementId: '',
578						storageAllowed: true,
579					}
580				},
581				{
582					bidder: 'seedtag',
583					params: {
584						publisherId: '',
585						adUnitId: '',
586						placement: 'inBanner',
587					}
588				},
589			);
590		}
591		    opscobid.setTargeting("is_testing","no"); // Set to "no" for production
592		
593		    opscobid.setTargeting("is_home", "no"); // Set to "yes" on the homepage
594		
595		    opscobid.setTargeting("catname", "news, regional-news, "); // dynamically pass page category into this function
596						opscobid.setTargeting("tagname", "british-columbia, vancouver-island, ");
597		
598				opscobid.setTargeting("post_id", ""); // dynamically pass unique post/page id into this function
599				    opscobid.setTargeting("pageurl", "/2026/10/01/b-c-grocery-store-manager-as");
600				opscobid.setTargeting("site", "cowichanvalleycitizen.com"); // Send site targeting for Canada
601
602	
603    opscobid.layout();
604  });
605</script>
605
606
607
608
609
610
611        
612                
613	      	
614
615								
615<script type="text/javascript">
616  window._taboola = window._taboola || [];
617  _taboola.push({article:'auto'});
618  !function (e, f, u, i) {
619    if (!document.getElementById(i)){
620      e.async = 1;
621      e.src = u;
622      e.id = i;
623      f.parentNode.insertBefore(e, f);
624    }
625  }(document.createElement('script'),
626  document.getElementsByTagName('script')[0],
627  '//cdn.taboola.com/libtrc/carpentermediagroup/loader.js',
628  'tb_loader_script');
629  if(window.performance && typeof window.performance.mark == 'function')
630    {window.performance.mark('tbl_ic');}
631</script>
631
632				
633          </head>
634		<body id="articlePage" class="">
635		            <!-- Google Tag Manager (noscript) -->
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635
636            <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=
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638            
638<!-- End Google Tag Manager (noscript) -->
639                    <!--[if lt IE 7]>
640            <p class="chromeframe">You are using an <strong>outdated</strong> browser. Please <a href="http://browsehappy.com/">upgrade your browser</a> or <a href="http://www.google.com/chromeframe/?redirect=true">activate Google Chrome Frame</a> to improve your experience.</p>
641        <![endif]-->
642                
643				<div id="" class="undertone">
644
645          
646<style>
647    .sticky-masthead-container {
648        position: sticky;
649        top: 0;
650        width: 100%;
651        z-index: 999999999;
652    }
653
654    .masthead-navigation-menu {
655        height: 100%; /* 100% Full-height */
656        width: 0; /* 0 width - change this with JavaScript */
657        position: fixed; /* Stay in place */
658        z-index: 99999999999; /* Stay on top */
659        top: 0; /* Stay at the top */
660        left: 0; /* Stay at the left */
661        background-color: #111; /* Black*/
662        overflow-x: hidden; /* Disable horizontal scroll */
663        transition: 0.3s; /* 0.3 second transition effect to slide in the sidenav */
664        scrollbar-width: none;
665    }
666
667    .masthead-account-menu {
668        height: 100%; /* 100% Full-height */
669        width: 0; /* 0 width - change this with JavaScript */
670        position: fixed; /* Stay in place */
671        z-index: 99999999999; /* Stay on top */
672        top: 0; /* Stay at the top */
673        right: 0; /* Stay at the right */
674        background-color: #111; /* Black*/
675        overflow-x: hidden; /* Disable horizontal scroll */
676        transition: 0.3s; /* 0.3 second transition effect to slide in the sidenav */
677        scrollbar-width: none;
678    }
679
680    .masthead-secondary-menu-list{
681        list-style: none;
682        display: flex;
683        justify-content: center;
684        gap: 1rem;
685        margin: 0;
686        padding: 0;
687    }
688
689    .masthead-secondary-menu > div {
690        position: relative;
691        max-width: 1270px;
692        width: 100%;
693    }
694
695    .screenOpacityFilter {
696        position: fixed;
697        top: 0;
698        left: 0;
699        width: 100%;
700        height: 100%;
701        opacity: 0;
702        transition: 0.5s;
703        pointer-events: none; /* Allow clicks through when not engaged */
704        background: #000;
705        z-index: 999999999;
706    }
707    
708    .screenOpacityFilter.active {
709        opacity: 0.8;
710        pointer-events: auto; /* Block clicks when engaged */
711    }
712
713    .masthead-navigation-drawer {
714        font-size: 1.5rem;
715        font-weight: bold;
716    }
717
718    .masthead-navigation-drawer li {
719        font-size: 1.2rem;
720        padding: 0.5rem 0;
721    }
722
723    .masthead-navigation-drawer li a {
724        color: white;
725        text-decoration: none;
726    }
727
728    .masthead-navigation-drawer .sub-menu {
729        padding-left: 2rem;
730    }
731
732    .masthead-account-links {
733        display: flex;
734        align-items: center;
735        flex-direction: row;
736        gap: 0.5rem;
737        font-size: 0.9rem;
738        font-weight: bold;
739        white-space: nowrap;
740    }
741    .masthead-account-links a {
742        color: white;
743        text-decoration: none;
744    }
745    .masthead-account-links a.subscribe {
746        background-color: #f7941d;
747        padding: 0.3rem 0.6rem;
748        border-radius: 4px;
749    }
750
751    /* NAVIGATION DRAWER STYLES */
752    .navigation-drawer-dropdown-toggle {
753        display: flex;
754        justify-content: space-between;
755    }
756
757    .navigation-drawer-has-children:hover > .navigation-drawer-sub-menu {
758        display: block;
759    }
760
761    .masthead-navigation-search-bar:-webkit-autofill {
762        -webkit-box-shadow: 0 0 0px 1000px #111 inset !important;
763        -webkit-text-fill-color: white !important;
764        background-color: #111 !important;
765        transition: background-color 5000s ease-in-out 0s;
766    }
767
768    /* TOPICS BAR STYLES */
769    .dropdown-toggle {
770        display: flex;
771    }
772
773    .topics-bar-sub-menu {
774        position: absolute;
775        visibility: hidden;
776        opacity: 0;
777        min-width: 200px;
778        padding: 1rem !important;
779        background-color: white;
780        box-shadow: 0 4px 5px -2px rgba(0, 0, 0, 0.28);
781        transition: opacity 0.3s ease, visibility 0.3s ease;
782    }
783
784    .topics-bar-has-children:hover > .topics-bar-sub-menu {
785        opacity: 100%;
786        visibility: visible;
787    }
788
789    @media screen and (max-width: 1200px) {
790        .masthead-secondary-menu {
791            display: none !important;
792        }
793    }
794</style>
795
796<div class="print-screen-logo" style="display: none;background-color: #30333a !important;-webkit-print-color-adjust: exact !important;print-color-adjust: exact !important;">
797    <img data-perfmatters-preload src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2025/10/CowichanValleyCitizen_71ee14.png" alt="Site Logo" style="width: 300px;padding: 1rem;" fetchpriority="high">
798</div>
799
800<div id="masthead-container" class="sticky-masthead-container">
801    <div style="background-color: #30333a; padding: 20px;">
802        <div class="masthead" style="max-width:1270px; margin: 0 auto; display: flex; justify-content: space-between; align-items: center;">
803            <div style="display: flex; align-items: center;gap:0.5rem;">
804                <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 640 640" style="width:25px;cursor:pointer;" onclick="openMastheadNavigationMenu();"><!--!Font Awesome Free v7.0.0 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc.--><path fill="#ffffff" d="M96 160C96 142.3 110.3 128 128 128L512 128C529.7 128 544 142.3 544 160C544 177.7 529.7 192 512 192L128 192C110.3 192 96 177.7 96 160zM96 320C96 302.3 110.3 288 128 288L512 288C529.7 288 544 302.3 544 320C544 337.7 529.7 352 512 352L128 352C110.3 352 96 337.7 96 320zM544 480C544 497.7 529.7 512 512 512L128 512C110.3 512 96 497.7 96 480C96 462.3 110.3 448 128 448L512 448C529.7 448 544 462.3 544 480z"/></svg>
805                <a href="https://cowichanvalleycitizen.com" class="desktop" style="flex:1;"><img src="https://cowichanvalleycitizen.com/wp-content/uploads/sites/20/2025/10/CowichanValleyCitizen_71ee14.png" alt="Site Logo" style="max-height:clamp(20px, 5vw, 30px);width:auto;padding-right:2rem;"></a>            </div>
806            <div class="masthead-account-links">
807                            </div>
808                    </div>
809    </div>
810    <div class="masthead-secondary-menu" style="display:flex;justify-content: center;padding: 0.5rem;align-items: center;gap:1rem;font-size: 0.9rem;font-weight:bold;background-color: white;box-shadow: 0 0 5px 1px rgba(0,0,0,0.28);">
811        <div class="menu-homepage-menu-container"><ul id="masthead-secondary-menu-list" class="masthead-secondary-menu-list"><li class="menu-item menu-item-type-taxonomy menu-item-object-category current-post-ancestor current-menu-parent current-post-parent menu-item-has-children menu-item-188611 menu-item-has-children topics-bar-has-children"><a title="News" href="https://cowichanvalleycitizen.com/category/news/" class="menu-link dropdown-toggle" aria-haspopup="true" aria-expanded="false">News<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 640 640" style="width:15px;margin:4px;"><!--!Font Awesome Free v7.0.0 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc.--><path fill="#000000" d="M297.4 470.6C309.9 483.1 330.2 483.1 342.7 470.6L534.7 278.6C547.2 266.1 547.2 245.8 534.7 233.3C522.2 220.8 501.9 220.8 489.4 233.3L320 402.7L1
81150.6 233.4C138.1 220.9 117.8 220.9 105.3 233.4C92.8 245.9 92.8 266.2 105.3 278.7L297.3 470.7z"/></svg></a><ul class="sub-menu topics-bar-sub-menu"><li class="menu-item menu-item-type-taxonomy menu-item-object-category current-post-ancestor current-menu-parent current-post-parent menu-item-188612"><a title="Regional News" href="https://cowichanvalleycitizen.com/category/news/regional-news/" class="menu-link">Regional News</a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-188610"><a title="Election" href="https://cowichanvalleycitizen.com/category/news/elections/" class="menu-link">Election</a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-188613"><a title="Video" href="https://cowichanvalleycitizen.com/category/video/" class="menu-link">Video</a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-post_tag menu-item-276936"><a title="Wildfires" href="https://cowichanvalleycitizen.com/tag/wildfires/" class="menu-link">Wildfires</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-188614"><a title="News Tips" href="https://cowichanvalleycitizen.com/services/news-tips/" class="menu-link">News Tips</a></li></ul></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-188615"><a title="Business" href="https://cowichanvalleycitizen.com/category/business/" class="menu-link">Business</a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-188616"><a title="Community" href="https://cowichanvalleycitizen.com/category/community/" class="menu-link">Community</a></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-188618 menu-item-has-children topics-bar-has-children"><a title="Life" href="https://cowichanvalleycitizen.com/category/lifestyle/" class="menu-link dropdown-toggle" aria-haspopup="true" aria-expanded="false">Life<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 640 640" style="width:15px;margin:4px;"><!--!Font Awesome Free v7.0.0 by @fontawesome - https://fontawesome.com License - https://fontawesome.com/license/free Copyright 2025 Fonticons, Inc.--><path fill="#000000" d="M297.4 470.6C309.9 483.1 330.2 483.1 342.7 470.6L534.7 278.6C547.2 266.1 547.2 245.8 534.7 233.3C522.2 220.8 501.9 220.8 489.4 233.3L320 402.7L150.6 233.4C138.1 220.9 117.8 220.9 105.3 233.4C92.8 245.9 92.8 266.2 105.3 278.7L297.3 470.7z"/></svg></a><ul class="sub-menu topics-bar-sub-menu"><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-188619"><a title="Travel" href="https://cowichanvalleycitizen.com/category/travel/" class="menu-link">Travel</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-188650"><a title="West Coast Traveller" href="https://www.westcoasttraveller.com/" target="_blank" class="menu-link">West Coast Traveller</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-188651"><a title="Today&#039;s Home" href="https://homes.cowichanvalleycitizen.com/" target="_blank" class="menu-link">Today&#8217;s Home</a></li></ul></li><li class="menu-item menu-item-type-taxonomy menu-item-object-category menu-item-has-children menu-item-188617 menu-item-has-children topics-bar-has-children"><a title="Entertainment" href="https://cowichanvalleycitizen.com/category/arts-entertainment/" class="menu-link dropdown-toggle" aria-haspopup="true" aria-expanded="false">Entertainment<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 640 640" style="width:15px;margin:4px;"><!--!Font Awesome Free v7.0.0 by @fontawesome - 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988              <h2 class="headline">B.C. grocery store manager assault sign of growing danger in workplace</h2>
989
990              <p class="pubStamp">Published 11:30 am Thursday, October 1, 2026</p>
991
992                            <div class="byline">
993                                  <p class="author">
994                    <strong>By <a href="https://cowichanvalleycitizen.com/author/benfenlon/" rel="bookmark">Ben Fenlon</a></strong>
995                                      </p>
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1065                                                                                <div>
1066                                        Save-On-Foods in Colwood is shown in this file photo. 
1067                                         (Black Press Media file photo)                                        </div>
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1080        <table id="trinity-audio-table" style="width: 100%; display: table; border: none; margin: 0">
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1084                    
1084<script nitro-exclude data-wpfc-render='false' data-cfasync='false' data-no-optimize='1' data-no-defer='1' data-no-minify='1' data-trinity-mount-date='2026-10-01 22:03:14' id='trinity_tts_wp_config'>var TRINITY_TTS_WP_CONFIG = {"cleanText":"B.C. grocery store manager assault sign of growing danger in workplace.\u23f8\u2587A Victoria Save-On-Foods manager was recently seriously assaulted while at work.\u23f8\u2587In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager \"lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.\"\u23f8\u2587The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.\u23f8\u2587Police confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.\u23f8\u2587Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.\u23f8\u2587\"This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,\" said VicPD.\u23f8\u2587Nelson's letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.\u23f8\u2587A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.\u23f8\u2587\"When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,\" he writes. \"We cannot wait until someone loses their life before deciding that enough is enough.\"\u23f8\u2587Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.\u23f8\u2587\"We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,\" said Nelson.\u23f8\u2587According to Nelson, more than half of reported threats within the Pattison Food Group's businesses are directed at employees who do not work in security roles.\u23f8\u2587While the group has \"invested significantly\" in security measures, Nelson says they continue to see \"the same repeat offenders\" targeting retailers despite previous arrests.\u23f8\u2587Nelson's letter says frontline workers should not be expected to accept violence as part of their job.\u23f8\u2587\"To be clear, we recognize this issue is complex,\" he writes. \"We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.\u23f8\u2587\"We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.\"\u23f8\u2587Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.\u23f8\u2587\"We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,\" he said.\u23f8\u2587VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, \"particularly in and around the Pandora Avenue location.\"\u23f8\u2587\"We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,\" said VicPD.\u23f8\u2587\"These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.\"","headlineText":"B.C. grocery store manager assault sign of growing danger in workplace","articleText":"A Victoria Save-On-Foods manager was recently seriously assaulted while at work.\u23f8\u2587In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager \"lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.\"\u23f8\u2587The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.\u23f8\u2587Pol
1084ice confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.\u23f8\u2587Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.\u23f8\u2587\"This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,\" said VicPD.\u23f8\u2587Nelson's letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.\u23f8\u2587A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.\u23f8\u2587\"When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,\" he writes. \"We cannot wait until someone loses their life before deciding that enough is enough.\"\u23f8\u2587Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.\u23f8\u2587\"We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,\" said Nelson.\u23f8\u2587According to Nelson, more than half of reported threats within the Pattison Food Group's businesses are directed at employees who do not work in security roles.\u23f8\u2587While the group has \"invested significantly\" in security measures, Nelson says they continue to see \"the same repeat offenders\" targeting retailers despite previous arrests.\u23f8\u2587Nelson's letter says frontline workers should not be expected to accept violence as part of their job.\u23f8\u2587\"To be clear, we recognize this issue is complex,\" he writes. \"We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.\u23f8\u2587\"We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.\"\u23f8\u2587Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.\u23f8\u2587\"We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,\" he said.\u23f8\u2587VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, \"particularly in and around the Pandora Avenue location.\"\u23f8\u2587\"We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,\" said VicPD.\u23f8\u2587\"These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.\"","metadata":{"author":"Ben Fenlon"},"pluginVersion":"5.27.1"};</script>
1084<div class='trinityAudioPlaceholder' data-trinity-mount-date='2026-10-01 22:03:14'>
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1086                          <strong style='font-weight: 400'>Getting your <a href='//trinityaudio.ai' style='color: #4b4a4a; text-decoration: none; font-weight: 700;'>Trinity Audio</a> player ready...</strong>
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1091        </table><p>A Victoria Save-On-Foods manager was recently seriously assaulted while at work.</p>
1092<p>In an open letter Monday (Sept. 28), president of Pattison Food Group Jamie Nelson said the manager &#8220;lost consciousness, sustained a concussion, and suffered significant injuries that will likely require surgical treatment.&#8221;</p>
1093<p>The Victoria Police Department (VicPD) said officers responded to a report of a theft and an assault against an employee at the Save-on-Foods in the 1000-block of Pandora Avenue just after 9 a.m. on Sept. 19.</p>
1094<div class="ad mobile-ad-contain count22"><!-- med-rect-300x250-1 -->
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1096	class="opscoad-med-rect-300x250-1-INSTORY"
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1098</div></div><div style="margin: 1rem 0 2rem 0;"><div class="marfeel-inline-recommender-first"></div></div><p>Police confirmed the employee was transported to hospital by BC Emergency Health Services paramedics with serious injuries.</p>
1099<p>Officers located and arrested a suspect nearby, who was later released with conditions, and the investigation remains ongoing.</p>
1100<p>&#8220;This was a serious incident involving a person who was simply doing their job, and we recognize the impact incidents of violence such as this have on employees, businesses and the broader community,&#8221; said VicPD.</p>
1101<div class="instory_widget" style="list-style:none;"></div><div class="ad mobile-ad-contain"><!-- med-rect-300x250-2 -->
1102<div
1103	class="opscoad-med-rect-300x250-2-INSTORY"
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1105</div></div><div class="instory_widget"></div><div class="ad mobile-ad-contain"><!-- REMOVED AD --></div><p>Nelson&#8217;s letter says the Victoria incident is not an isolated one, and is an example of the rise in aggressive and violent behaviours retail workers face in stores across Canada.</p>
1106<p>A deliberate fire set inside a Nesters Market store in Vancouver earlier this year, which caused more than $500,000 in damage and put lives at risk, is another example Nelson gives of the dangers workers experience.</p>
1107<p>&#8220;When a store manager is left unconscious following a violent assault and an occupied grocery store is deliberately set on fire, we should view those incidents as warning signs,&#8221; he writes. &#8220;We cannot wait until someone loses their life before deciding that enough is enough.&#8221;</p>
1108<div id="cedato-unit"></div><div class="ad mobile-ad-contain"><!-- med-rect-300x250-3 -->
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1110	class="opscoad-med-rect-300x250-3-INSTORY"
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1112</div></div><div style="margin: 1rem 0 2rem 0;"><div class="marfeel-inline-recommender-second"></div></div><p>Team members have reported being threatened, assaulted, spit on, and confronted by individuals carrying weapons.</p>
1113<p>&#8220;We have seen bear spray attacks, knife incidents, violent altercations with homemade weapons, and repeated threats directed at frontline workers simply trying to do their jobs,&#8221; said Nelson.</p>
1114<p>According to Nelson, more than half of reported threats within the Pattison Food Group&#8217;s businesses are directed at employees who do not work in security roles.</p>
1115<p>While the group has &#8220;invested significantly&#8221; in security measures, Nelson says they continue to see &#8220;the same repeat offenders&#8221; targeting retailers despite previous arrests.</p>
1116<p>Nelson&#8217;s letter says frontline workers should not be expected to accept violence as part of their job.</p>
1117<p>&#8220;To be clear, we recognize this issue is complex,&#8221; he writes. &#8220;We also recognize the challenges associated with addiction, mental illness, homelessness and repeat offending.</p>
1118<p>&#8220;We support prevention, treatment and rehabilitation efforts, and we know there are no simple solutions. However, both things can be true at once: we can support vulnerable individuals while also protecting frontline workers. We can believe in rehabilitation while also expecting accountability.&#8221;</p>
1119<p>Nelson says for years, the group has shared its concerns with governments, law enforcement agencies and community partners.</p>
1120<p>&#8220;We remain committed to being part of the solution, yet despite those efforts, the incidents continue to become more serious,&#8221; he said.</p>
1121<p>VicPD said it works closely with Save-On-Foods, the Pattison Food Group, Victoria Mayor Marianne Alto, and senior city staff regarding public safety concerns, &#8220;particularly in and around the Pandora Avenue location.&#8221;</p>
1122<p>&#8220;We share their view that frontline employees should be able to come to work and serve their community without violence being accepted as part of the job,&#8221; said VicPD.</p>
1123<p>&#8220;These are complex public safety challenges, but complexity does not diminish the importance of protecting employees, customers and the surrounding community. VicPD will continue working closely with Save-On-Foods, the City of Victoria and our other partners to improve safety in this area.&#8221;</p>
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