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html nicereply.com collected 2026-10-02 03:51:40 UTC 145,815 bytes, 1,755 lines download raw bytes

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2<html lang="en" prefix="og: http://ogp.me/ns#">
3<head>
4    <title>Customer experience (CX) platform – Nicereply</title>
5
6    <meta name="description" content="Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.">
7    <meta property="og:title" content="Customer experience (CX) platform – Nicereply">
8    <meta property="og:description" content="Collect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.">
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41    
42            <meta charset="utf-8">
43<meta http-equiv="X-UA-Compatible" content="IE=edge">
44<meta name="viewport" content="width=device-width, initial-scale=1">
45<meta name="author" content="Nicereply">
46<meta property="og:site_name" content="Nicereply">
47<meta property="og:url" content="https://www.nicereply.com, /">
48<meta name="twitter:card" content="summary_large_image">
49<meta name="twitter:site" content="@nice_reply">
50<meta name="application-name" content="Nicereply">
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91</head>
92<body>
93    <div class="navbar-main-wrapper">
94    <nav class="navbar navbar-main">
95        <div class="navbar-container">
96            <a class="navbar-brand" href="/"></a>
97
98            <div class="navbar-mobile-content">
99                <a class="navbar-btn navbar-btn-free-trial navbar-btn-light navbar-btn-light-text-blue" href="//admin.nicereply.com/signup" id="menu-trial-cta"
100                   data-cta-name="free-trial"
101                   data-cta-id="menu"
102                   data-cta-location="header"
103                   data-cta-text="Free trial"
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105                    Free trial
106                </a>
107
108                <button class="navbar-toggler collapsed" type="button" data-toggle="collapse" data-target="#navbar-content" aria-controls="navbar-content" aria-expanded="false" aria-label="Toggle navigation">
109                    <span class="navbar-toggler-icon">
110                        <span class="navbar-toggler-icon-element"></span>
111                        <span class="navbar-toggler-icon-element"></span>
112                        <span class="navbar-toggler-icon-element"></span>
113                    </span>
114                </button>
115            </div>
116            <div id="navbar-content" class="collapse navbar-collapse">
117                <ul class="navbar-nav navbar-nav-left">
118                    <li class="nav-item nav-item-product dropdown dropdown-product">
119                        <a id="navbar-dropdown-product" class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown">
120                            Product
121                        </a>
122                        <ul class="dropdown-menu" aria-labelledby="navbar-dropdown-product">
123                            <li class="nav-item">
124                                <a class="dropdown-item dropdown-item-single-row" href="/features">
125                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/all.15067127.svg"
126                                         class="dropdown-item-icon"
127                                         alt="">
128                                    <div class="dropdown-item-label">All features</div>
129                                    <div class="dropdown-item-description">See all the features available in Nicereply</div>
130                                </a>
131                            </li>
132                            <li class="nav-item">
133                                <a class="dropdown-item dropdown-item-single-row" href="/product/net-promoter-score">
134                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/nps.4037bd1a.svg"
135                                         class="dropdown-item-icon"
136                                         alt="">
137                                    <div class="dropdown-item-label">Net Promoter Score</div>
138                                    <div class="dropdown-item-description">Learn how loyal your customers are</div>
139                                </a>
140                            </li>
141                            <li class="nav-item">
142                                <a class="dropdown-item" href="/product/customer-effort-score">
143                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/ces.608dc244.svg"
144                                         class="dropdown-item-icon"
145                                         alt="">
146                                    <div class="dropdown-item-label">Customer Effort Score</div>
147                                    <div class="dropdown-item-description">Find out how hard is it to do business with you</div>
148                                </a>
149                            </li>
150                            <li class="nav-item dropdown">
151                                <a class="dropdown-item dropdown-toggle" href="/product/customer-satisfaction-score">
152                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/csat.f79d067d.svg"
153                                         class="dropdown-item-icon"
154                                         alt="">
155                                    <div class="dropdown-item-label">
156                                        Customer Satisfaction Score<sp
156an class="dropdown-toggle"></span>
157                                    </div>
158                                    <div class="dropdown-item-description">
159                                        Measure how satisfied are your <br>customers
160                                    </div>
161                                    <div class="dropdown-item-toggle"></div>
162                                </a>
163                                <ul class="dropdown-menu dropdown-submenu dropdown-submenu-csat">
164                                    <li>
165                                        <a class="dropdown-item" href="/product/smileys-csat-survey">
166                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/csat/smileys.15a7aaff.svg"
167                                                 class="dropdown-item-icon"
168                                                 alt="">
169                                            <div class="dropdown-item-label">Smileys</div>
170                                            <div class="dropdown-item-description">CSAT SURVEY</div>
171                                        </a>
172                                    </li>
173                                    <li>
174                                        <a class="dropdown-item" href="/product/thumbs-csat-survey">
175                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/csat/thumbs.153f5334.svg"
176                                                 class="dropdown-item-icon"
177                                                 alt="">
178                                            <div class="dropdown-item-label">Thumbs up/down</div>
179                                            <div class="dropdown-item-description">CSAT SURVEY</div>
180                                        </a>
181                                    </li>
182                                    <li>
183                                        <a class="dropdown-item" href="/product/5-star-csat-survey">
184                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/csat/5-star.a2d4361e.svg"
185                                                 class="dropdown-item-icon"
186                                                 alt="">
187                                            <div class="dropdown-item-label">5-Star</div>
188                                            <div class="dropdown-item-description">CSAT SURVEY</div>
189                                        </a>
190                                    </li>
191                                    <li>
192                                        <a class="dropdown-item" href="/product/10-star-csat-survey">
193                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/csat/10-star.9ea3d5eb.svg"
194                                                 class="dropdown-item-icon"
195                                                 alt="">
196                                            <div class="dropdown-item-label">10-Star</div>
197                                            <div class="dropdown-item-description">CSAT SURVEY</div>
198                                        </a>
199                                    </li>
200                                </ul>
201                            </li>
202                            <li class="nav-item dropdown">
203                                <a class="dropdown-item dropdown-toggle dropdown-item-single-row" href="#">
204                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/sdc.e427f053.svg"
205                                         class="dropdown-item-icon"
206                                         alt="">
207                                    <div class="dropdown-item-label">Survey Distribution Channels<span class="dropdown-toggle"></span>
208                                    </div>
209                                    <div class="dropdown-item-description">Choose how & when you want to survey your customers</div>
210                                    <div class="dropdown-item-toggle"></div>
211                                </a>
212                                <ul class="dropdown-menu dropdown-submenu dropdown-submenu-sdc">
213                                    <li>
214                                        <a class="dropdown-item" href="/product/in-signature-email-survey">
215                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/sdc/in-signature.7abe96cd.svg"
216                                                 class="dropdown-item-icon"
217                                                 alt="">
218                                            <div class="dropdown-item-label">In-signature Email Surveys</div>
219                                        </a>
220                                    </li>
221                                    <li>
222                                        <a class="dropdown-item" href="/product/post-resolution-email-survey">
223                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/sdc/post-resolution.cbc6a064.svg"
224                                                 class="dropdown-item-icon"
225                                                 alt="">
226                                            <div class="dropdown-item-label">Post-resolution Email Surveys</div>
227                                        </a>
228                                    </li>
229                                    <li>
230                                        <a class="dropdown-item" href="/product/website-pop-up-survey">
231                                            <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/sdc/popup.9c8259fb.svg"
232                                                 class="dropdown-item-icon"
233                                                 alt="5-Star">
234                                            <div class="dropdown-item-label">Website Pop-up Surveys</div>
235                                        </a>
236                                    </li>
237                                </ul>
238                            </li>
239                            <li class="nav-item">
240                                <a class="dropdown-item" href="/feedback-analytics">
241                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/product/cfa.3385c4fa.svg"
242                                         class="dropdown-item-icon"
243                                         alt="">
244                                    <div class="dropdown-item-label">Customer Feedback Analytics</div>
245                                    <div class="dropdown-item-description">Get a deeper understanding of your customers
246                                    </div>
247                                </a>
248                            </li>
249                        </ul>
250                    </li>
251                    <li class="nav-item nav-item-integrations dropdown dropdown-integrations">
252                        <a id="navbar-dropdown-integrations" class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown">
253                            Integrations
254                        </a>
255                        <ul class="dropdown-menu" aria-labelledby="navbar-dropdown-integrations">
256                            <li class="nav-item">
257                                <a class="dropdown-item" href="/integration/zendesk">
258                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/zendesk.e14f7895.svg"
259                                         class="dropdown-item-icon"
260                                         alt="">
261                                    <div class="dropdown-item-label">Zendesk</div>
262                                </a>
263                            </li>
264                            <li class="nav-item">
265                                <a class="dropdown-item" href="/integration/front">
266                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/front.614efd71.svg"
267                                         class="dropdown-item-icon"
268                                         alt="">
269                                    <div class="dropdown-item-label">Front</div>
270                                </a>
271                            </li>
272                            <li class="nav-item">
273                                <a class="dropdown-item" href="/integration/liveagent">
274                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/liveagent.1a996965.svg"
275                                         class="dropdown-item-icon"
276                                         alt="">
277                                    <div class="dropdown-item-label">LiveAgent</div>
278                                </a>
279                            </li>
280                            <li class="nav-item">
281                                <a class="dropdown-item" href="/integration/freshdesk">
282                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/freshdesk.c65eea2c.svg"
283                                         class="dropdown-item-icon"
284                                         alt="">
285                                    <div class="dropdown-item-label">Freshdesk</div>
286                                </a>
287                            </li>
288                            <li class="nav-item">
289                                <a class="dropdown-item" href="/integration/aircall">
290                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/aircall.8
290015a772.svg"
291                                         class="dropdown-item-icon"
292                                         alt="">
293                                    <div class="dropdown-item-label">Aircall</div>
294                                </a>
295                            </li>
296                            <li class="nav-item">
297                                <a class="dropdown-item" href="/integration/pipedrive">
298                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/pipedrive.a3fc8a28.svg"
299                                         class="dropdown-item-icon"
300                                         alt="">
301                                    <div class="dropdown-item-label">Pipedrive</div>
302                                </a>
303                            </li>
304                            <li class="nav-item">
305                                <a class="dropdown-item" href="/integration/helpscout">
306                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/helpscout.4df2f002.svg"
307                                         class="dropdown-item-icon"
308                                         alt="">
309                                    <div class="dropdown-item-label">Help Scout</div>
310                                </a>
311                            </li>
312                            <li class="nav-item">
313                                <a class="dropdown-item" href="/integration/kustomer">
314                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/kustomer.9b82fd5e.svg"
315                                         class="dropdown-item-icon"
316                                         alt="">
317                                    <div class="dropdown-item-label">Kustomer</div>
318                                </a>
319                            </li>
320                            <li class="nav-item">
321                                <a class="dropdown-item" href="/integration">
322                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/integrations/more.162c8116.svg"
323                                         class="dropdown-item-icon"
324                                         alt="">
325                                    <div class="dropdown-item-label">More Integrations</div>
326                                </a>
327                            </li>
328                        </ul>
329                    </li>
330                    <li class="nav-item nav-item-resources dropdown dropdown-resources">
331                        <a id="navbar-dropdown-resources" class="nav-link dropdown-toggle" href="#" role="button" data-toggle="dropdown">
332                            Resources
333                        </a>
334                        <ul class="dropdown-menu" aria-labelledby="navbar-dropdown-resources">
335                            <li class="nav-item nav-item-big-first">
336                                <a class="dropdown-item" href="/resources">
337                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/resources/all.92d9e90b.svg"
338                                         class="dropdown-item-icon"
339                                         alt="">
340                                    <div class="dropdown-item-label">All resources</div>
341                                    <div class="dropdown-item-description">Checklists, guides, templates and other resources for customer support professionals</div>
342                                </a>
343                            </li>
344                            <li class="nav-item nav-item-big">
345                                <a class="dropdown-item" href="/resources#ebooks">
346                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/resources/ebooks.11d0928e.svg"
347                                         class="dropdown-item-icon"
348                                         alt="">
349                                    <div class="dropdown-item-label">Ebooks</div>
350                                    <div class="dropdown-item-description">Read and learn from high-quality support Ebooks</div>
351                                </a>
352                            </li>
353                            <li class="nav-item nav-item-big">
354                                <a class="dropdown-item" href="/resources#podcasts">
355                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/resources/podcast.1ef0c66f.svg"
356                                         class="dropdown-item-icon"
357                                         alt="">
358                                    <div class="dropdown-item-label">
358Podcast</div>
359                                    <div class="dropdown-item-description">Listen to the episodes of Customer Experience Leaders Chat</div>
360                                </a>
361                            </li>
362                            <li class="nav-item nav-item-big-last">
363                                <a class="dropdown-item" href="/customer-happiness-benchmark">
364                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/components/nav/resources/benchmark.de612654.svg"
365                                         class="dropdown-item-icon"
366                                         alt="">
367                                    <div class="dropdown-item-label">Customer Happiness Benchmark</div>
368                                    <div class="dropdown-item-description">Benchmark CSAT, CES, or NPS scores for valuable insights</div>
369                                </a>
370                            </li>
371                            <li class="nav-item nav-item-small nav-item-small-first">
372                                <a class="dropdown-item dropdown-item-small" href="/customers">
373                                    <div class="dropdown-item-label">Customer stories</div>
374                                </a>
375                            </li>
376                            <li class="nav-item nav-item-small">
377                                <a class="dropdown-item dropdown-item-small" href="https://support.nicereply.com/" rel="noopener" target="_blank">
378                                    <div class="dropdown-item-label">Help center</div>
379                                </a>
380                            </li>
381                            <li class="nav-item nav-item-small nav-item-small-last">
382                                <a class="dropdown-item dropdown-item-small" href="/more/about">
383                                    <div class="dropdown-item-label">About us & Contacts</div>
384                                </a>
385                            </li>
386                        </ul>
387                    </li>
388                    <li class="nav-item nav-item-pricing">
389                        <a class="nav-link" href="/pricing">
390                            Pricing
391                        </a>
392                    </li>
393                    <li class="nav-item nav-item-blog">
394                        <a class="nav-link" href="https://www.nicereply.com/blog/" rel="noopener">
395                            Blog
396                        </a>
397                    </li>
398                </ul>
399                <ul class="navbar-nav navbar-nav-right">
400                    <li class="nav-item">
401                        <a class="nav-link nav-link-login" href="//admin.nicereply.com/">
402                            Login
403                        </a>
404                    </li>
405                    <li class="nav-item">
406                        <a class="nav-link navbar-btn navbar-btn-light nav-link-demo calendly-popup" id="menu-demo-cta" href="#"
407                           data-cta-name="demo"
408                           data-cta-id="demo-cta-menu"
409                           data-cta-location="header"
410                           data-cta-text="Request a demo"
411                        >
412                            Request a demo
413                        </a>
414                    </li>
415                    <li class="nav-item">
416                        <a class="nav-link navbar-btn navbar-btn-dark nav-link-trial" href="//admin.nicereply.com/signup" id="menu-trial-cta"
417                           data-cta-name="free-trial"
418                           data-cta-id="menu"
419                           data-cta-location="header"
420                           data-cta-text="Free trial"
421                        >
422                            Free trial
423                        </a>
424                    </li>
425                </ul>
426            </div>
427        </div>
428    </nav>
429</div>
430
431    <div class="page-index">
432        <div class="section-background">
433            <section class="section-header">
434                <div class="page-index-hero">
435                    <div class="page-index-heading-wrapper">
436                        <div class="container">
437                            <span class="page-index-heading-top">
438                                Nicereply
439                            </span>
440                            <h1 class="page-index-heading-title">
441                                Customer Experience Platform
442                            </h1>
443
444                            <p class="page-index-lead-text">
445                                Don’t miss out on opportunities to grow and improve by <strong>collecting immediate feedback.</strong>
446                                Use <strong>simple one-click feedback surveys</strong> from Nicereply to increase the volume of insights
447                                you receive.<br>
448                                <strong class="page-index-lead-text-highlight">
449                                    Set up once, collect forever.
450                                </strong>
451                            </p>
452
453                            <form class="single-step-form" method="post" action="//admin.nicereply.com/signup">
454                                <div class="single-step-form-controls">
455                                    <input class="single-step-form-controls-input" type="email" placeholder="Your business email" name="default_email" required="required">
456                                    <button class="button single-step-form-controls-submit" type="submit" id="homepage-header-trial-cta">Start free trial</button>
457                                </div>
458
459                                <div class="single-step-form-submit-mobile">
460                                    <button class="button single-step-form-submit-mobile-button" type="submit">Start free trial</button>
461                                </div>
462
463                                <ul class="facts single-step-form-facts">
464                                    <li class="facts-fact">
465                                        14-days free trial
466                                    </li>
467                                    <li class="facts-fact">
468                                        No credit card required
469                                    </li>
470                                    <li class="facts-fact">
471                                        30-days money back guarantee
472                                    </li>
473                                </ul>
474
475                                <div class="row page-index-customers d-none d-md-flex">
476                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/hero/customers/lenovo.ac7442b4.svg"/>
477                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/hero/customers/microsoft.eb98e152.svg"/>
478                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/hero/customers/front.ffdf4dc4.svg"/>
479                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/hero/customers/glassdoor.adcbdb23.svg"/>
480                                </div>
481                            </form>
482                        </div>
483                    </div>
484                </div>
485
486                <div class="page-index-hero-phone">
487                    <img loading="lazy" class="img-fluid d-md-none" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/hero/hero-mobile.32251196.png" alt="Apps illustration">
488                </div>
489
490            </section>
491
492            <section class="page-index-section-features">
493                <div class="container">
494                    <div class="row">
495                        <div class="col">
496                            <div class="page-index-helping">
497                                <div class="section-heading page-index-section-heading no-underline">
498                                    <h1 class="display3 display3-responsive display-color page-index-section-heading-title">
499                                        Helping teams <br class="d-md-block">
500                                        fix their issues
501                                    </h1>
502                                </div>
503
504                                <div class="story-issues">
505                                    <div class="story-issues-content">
506                                        <a class="story-issues-content-single" id="story-issues-content-single-koala" href="https://www.nicereply.com/blog/support-support-koala/" target="_blank" rel="noopener">
507                                            <div class="story-issues-content-photo">
508                                                <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/photos/todd-guzman.aaff798c.webp" alt="Todd Guzman">
509                                            </div>
510                                            <div class="story-issues-content-description">
511                                                <div class="story-issues-content-description-story">
512                                                    <p>The sheer volume of feedback has increased, which gives us more data
513                                                        and a clearer picture of how we are going. Before Nicereply,
514                                                        feedback was less frequent - often when they were either very
515                                                        happy or very disappointed, and this was often long after the
516                                                        initial customer interaction</p>
517                                                </div>
518                                                <div class="story-issues-content-description-name">Todd Guzman</div>
519
520                                                <div class="story-issues-content-description-logo">
521                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/logos/koala.21e42485.svg" alt="Koala">
522                                                </div>
523
524                                                <div class="story-issues-content-description-subtitle">
525                                                    Koala.com | Sydney, Australia | Furniture industry<br>
526                                                    <span class="icon icon-users"></span> 50-100 Team size
527                                                </div>
528                                            </div>
529                                        </a>
530
531                                        <a class="story-issues-content-single" id="story-issues-content-single-front" href="https://www.nicereply.com/blog/customer-support-front-app/" target="_blank" rel="noopener">
532                                            <div class="story-issues-content-photo">
533                                                <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/photos/kenji-hayward.6db1c54d.webp" alt="Kenji Hayward">
534                                            </div>
535                                            <div class="story-issues-content-description">
536                                                <div class="story-issues-content-description-story">
537                                                    <p>If you want to understand your customers, you need to ask for feedback!
538                                                        You’d be surprised how much great insight they’re willing to give.
539                                                        Nicereply makes it simple for your team to develop a scaled customer
540                                                        feedback machine that is measurable, and it can help your team
541                                                        give world-class support.</p>
542                                                </div>
543                                                <div class="story-issues-content-description-name">Kenji Hayward</div>
544
545                                                <div class="story-issues-content-description-logo">
546                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/logos/front.5b5a0644.svg" alt="Front">
547                                                </div>
548
549                                                <div class="story-issues-content-description-subtitle">
550                                                    Frontapp.com | San Francisco, California | Software<br>
551                                                    <span class="icon icon-users"></span> 100-200 Team size
552                                                </div>
553                                            </div>
554                                        </a>
555
556                                        <a class="story-issues-content-single" id="story-issues-content-single-man-crates" href="https://www.nicereply.com/blog/customer-support-man-crates/" target="_blank" rel="noopener">
557                                            <div class="story-issues-content-photo">
558                                                <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/photos/james-stillian.8cec715b.webp" alt="James Stillian">
559                                            </div>
560                                            <div class="story-issues-content-description">
561                                                <div class="story-issues-content-description-story">
562                                                    <p>By providing us a way to take “mid-conversation” CSAT we could affect
563                                                        a shift in the way we handled our queue, freeing up agents to
564                                                        handle tickets more effectively and giving our customers a chance
565                                                        to provide feedback every step of the way! It was also the first
566                                                        time our non-voice agents received real time feedback on their
567                                                        performance and could adjust course during the conversation if necessary.</p>
568                                                </div>
569                                                <div class="story-issues-content-description-name">James Stillian</div>
570
571                                                <div class="story-issues-content-description-logo">
572                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/logos/man-crates.ff6cc125.svg" alt="Man Crates">
573                                                </div>
574
575                                                <div class="story-issues-content-description-subtitle">
576                                                    Mancrates.com | San Mateo, California | E-commerce<br>
577                                                    <span class="icon icon-users"></span> 50-100 Team size
578                                                </div>
579                                            </div>
580                                        </a>
581
582                                        <a class="story-issues-content-single" id="story-issues-content-single-shinesty" href="https://www.nicereply.com/blog/customer-support-shinesty/" target="_blank" rel="noopener">
583                                            <div class="story-issues-content-photo">
584                                                <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/photos/antonio-king.4af0d383.webp" alt="Antonio King">
585                                            </div>
586                                            <div class="story-issues-content-description">
587                                                <div class="story-issues-content-description-story">
588                                                    <p>Email surveys, amirite? Sure, the easiest to deploy, but the response
589                                                        rates weren’t to my liking. We averaged 15%-17% response rate from
590                                                        email a week. Instead, we replaced it with the in-signature method
591                                                        that Nicereply advocates for heavily as a better means of collecting
592                                                        more ratings. Replacing Zendesk’s CSAT with Nicereply, we saw a 20%-30%
593                                                        increase in CSAT response ratings per week. Pulling last week’s numbers,
594                                                        we had a CSAT response rate of 58% which is almost unheard of.</p>
595                                                </div>
596                                                <div class="story-issues-content-description-name">Antonio King</div>
597
598                                                <div class="story-issues-content-description-logo">
599                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/logos/shinesty.ca06c38c.svg" alt="Shinesty">
600                                                </div>
601
602                                                <div class="story-issues-content-description-subtitle">
603                                                    Shinesty.com | Boulder, Colorado | Clothing<br>
604                                                    <span class="icon icon-users"></span> 1-50 Team size
605                                                </div>
606                                            </div>
607                                        </a>
608
609                                        <a class="story-issues-content-single" id="story-issues-content-single-sense-labs" href="https://www.nicereply.com/blog/customer-support-sense-labs/" target="_blank" rel="noopener">
610                                            <div class="story-issues-content-photo">
611                                                <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/photos/aisha-strauss.095e81df.webp"
612                                                     alt="Aisha Strauss">
613                                            </div>
614                                            <div class="story-issues-content-description">
615                                                <div class="story-issues-content-description-story">
616                                                    <p>Nicereply gave us a consistent metric to assess the effectiveness
617                                                        of each of our customer service representatives. This provides
618                                                        greater transparency for employees and managers. At the same time,
619                                                        we have insight into what our customers are saying about each
620                                                        interaction in real-time combined with the ability to immediately
621                                                        address their issues.</p>
622                                                </div>
623                                                <div class="story-issues-content-description-name">Aisha Strauss</div>
624
625                                                <div class="story-issues-content-description-logo">
626                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/logos/sense-labs.e2583db1.svg" alt="Sense Labs">
627                                                </div>
628
629                                                <div class="story-issues-content-description-subtitle">
630                                                    Sense Labs | Cambridge, Massachusetts | Consumer electronics<br>
631                                                    <span class="icon icon-users"></span> 1-50 Team size
632                                                </div>
633                                            </div>
634                                        </a>
635                                    </div>
636                                    <ul class="story-issues-list">
637                                        <li>
638                                            <a class="story-issues-list-item" href="https://www.nicereply.com/blog/support-support-koala/" data-issue="koala" target="_blank" rel="noopener">
639                                                <div class="story-issues-list-item-icon">
640                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/icons/fish-hook.d6f1cf2b.svg" alt="Fish hook">
641                                                </div>
642
643                                                <div class="story-issues-list-item-content">
644                                                    <div class="story-issues-list-item-content-title">Not receiving enough feedback</div>
645                                                    <div class="story-issues-list-item-content-description">
646                                                        <p>As a platform, Nicereply enables customers to be
647                                                            honest and forthcoming about what they liked and
648                                                            didn't like about your customer experience.</p>
649                                                    </div>
650                                                </div>
651                                            </a>
652                                        </li>
653                                        <li>
654                                            <a class="story-issues-list-item" href="https://www.nicereply.com/blog/customer-support-front-app/" data-issue="front" target="_blank" rel="noopener">
655                                                <div class="story-issues-list-item-icon">
656                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/icons/bottle-in-the-sea.f334f3ff.svg" alt="Bottle in the sea">
657                                                </div>
658
659                                                <div class="story-issues-list-item-content">
660                                                    <div class="story-issues-list-item-content-title">Not receiving relevant feedback</div>
661                                                    <div class="story-issues-list-item-content-description">
662                                                        <p>Change the wording of your survey question, add additional questions,
663                                                            or choose from several rating scales to get more information from your customers.</p>
664                                                    </div>
665                                                </div>
666                                            </a>
667                                        </li>
668                                        <li>
669                                            <a class="story-issues-list-item" href="https://www.nicereply.com/blog/customer-support-man-crates/" data-issue="man-crates" target="_blank" rel="noopener">
670                                                <div class="story-issues-list-item-icon">
671                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/icons/hourglass.e18737a2.svg" alt="Hourglass">
672                                                </div>
673
674                                                <div class="story-issues-list-item-content">
675                                                    <div class="story-issues-list-item-content-title">Getting feedback too late to fix things</div>
676                                                    <div class="story-issues-list-item-content-description">
677                                                        <p>Don't wait until after you resolve a problem to ask
678                                                            your customers how they feel. Combine different
679                                                            survey distributions and collect immediate feedback
680                                                            to turn unhappy customers into satisfied customers.</p>
681                                                    </div>
682                                                </div>
683                                            </a>
684                                        </li>
685                                        <li>
686                                            <a class="story-issues-list-item" href="https://www.nicereply.com/blog/customer-support-shinesty/" data-issue="shinesty" target="_blank" rel="noopener">
687                                                <div class="story-issues-list-item-icon">
688                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/icons/letter-shipments.0d71e67e.svg" alt="Letter shipments">
689                                                </div>
690
691                                                <div class="story-issues-list-item-content">
692                                                    <div class="story-issues-list-item-content-title">Sending too many emails</div>
693                                                    <div class="story-issues-list-item-content-description">
694                                                        <p>You don’t need to send any additional emails. They can rate their
695                                                            interaction with you via in-signature survey at the end of every email you send.</p>
696                                                    </div>
697                                                </div>
698                                            </a>
699                                        </li>
700                                        <li>
701                                            <a class="story-issues-list-item" href="https://www.nicereply.com/blog/customer-support-sense-labs/" data-issue="sense-labs" target="_blank" rel="noopener">
702                                                <div class="story-issues-list-item-icon">
703                                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/issues/icons/badge.4b49fc40.svg" alt="Badge">
704                                                </div>
705
706                                                <div class="story-issues-list-item-content">
707                                                    <div class="story-issues-list-item-content-title">Measuring team & agent performance</div>
708                                                    <div class="story-issues-list-item-content-description">
709                                                        <p>See who is your best agent and who needs to improve.
710                                                            All of your support agents are ranked in a leaderboard.</p>
711                                                    </div>
712                                                </div>
713                                            </a>
714                                        </li>
715                                    </ul>
716                                </div>
717                            </div>
718                        </div>
719                    </div>
720                </div>
721            </section>
722        </div>
723
724        <section class="page-index-variety-surveys">
725            <div class="survey-types">
726                <div class="container">
727                    <div class="row">
728                        <div class="col">
729                            <div class="section-heading page-index-section-heading no-underline">
730                                <h1 class="display3 display3-responsive display-color page-index-section-heading-title">
731                                    Variety of<br class="d-md-none"> Customer<br>
732                                    Experience Surveys
733                                </h1>
734                            </div>
735                        </div>
736                    </div>
737                    <div class="row">
738                        <div class="col">
739                            <p class="page-index-variety-surveys-subtitle">
740                                Get insights into customer satisfaction,
741                                loyalty, advocacy, and more with
742                                Nicereply's one-click surveys
743                            </p>
744                        </div>
745                    </div>
746                    <div class="survey-types-container">
747                        <div class="row survey-types-row-container">
748                            <div class="row col survey-types-item">
749                                <p class="survey-types-item-title csat col">CSAT</p>
750                                <a href="/product/customer-satisfaction-score" class="survey-types-item-content col">
751                                    Customer <br class="d-lg-none"> Satisfaction Surveys
752                                </a>
753                            </div>
754                            <div class="row col survey-types-item">
755                                <p class="survey-types-item-title ces col">
756                                    CES <span class="ces-20">2.0</span>
757                                </p>
758                                <a href="/product/customer-effort-score" class="survey-types-item-content col">
759                                    Customer Effort <br class="d-lg-none"> Score Surveys
760                                </a>
761                            </div>
762                        </div>
763                        <div class="row survey-types-row-container">
764                            <div class="row col survey-types-item">
765                                <p class="survey-types-item-title nps col">NPS</p>
766                                <a href="/product/net-promoter-score" class="survey-types-item-content col">
767                                    Net Promoter Score <br class="d-lg-none"> Surveys
768                                </a>
769                            </div>
770                            <div class="row col survey-types-item">
771                                <p class="survey-types-item-title enps col">eNPS</p>
772                                <a href="/product/employee-net-promoter-score" class="survey-types-item-content col">
773                                    Employee Net Promoter Score Surveys
774                                </a>
775                            </div>
776                        </div>
777                        <div class="row survey-types-row-container">
778                            <div class="row col survey-types-item">
779                                <p class="survey-types-item-title esat col">eSAT</p>
780                                <a href="/product/employee-satisfaction-survey" class="survey-types-item-content col">
781                                    Employee Satisfaction Surveys
782                                </a>
783                            </div>
784                            <div class="row col survey-types-item">
785                                <div class="col survey-types-item-img">
786                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-types/smiley.604eb815.svg" alt="Smiley" class="smiley"/>
787                                </div>
788                                <a href="/product/smileys-csat-survey" class="survey-types-item-content col">
789                                    3 Smileys CSAT Scale
790                                </a>
791                            </div>
792                        </div>
793                        <div class="row survey-types-row-container">
794                            <div class="row col survey-types-item">
795                                <div class="col survey-types-item-img">
796                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-types/thumb-up.20611aa2.svg" alt="Thumb Up" class="thumb-up"/>
797                                </div>
798                                <a href="/product/thumbs-csat-survey" class="survey-types-item-content col">
799                                    2 Thumbs CSAT Scale
800                                </a>
801                            </div>
802                            <div class="row col survey-types-item">
803                                <div class="col survey-types-item-img">
804                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-types/star-10.fc308786.svg" alt="Star" class="star-10"/>
805                                </div>
806                                <a href="/product/10-star-csat-survey" class="survey-types-item-content col">
807                                    10 Stars CSAT Scale
808                                </a>
809                            </div>
810                        </div>
811                        <div class="row row-cols-md-2 survey-types-row-container">
812                            <div class="row col survey-types-item">
813                                <div class="col survey-types-item-img">
814                                    <img src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-types/star-5.53a9721b.
814svg" alt="Star" class="star-5"/>
815                                </div>
816                                <a href="/product/5-star-csat-survey" class="survey-types-item-content col">
817                                    5 Stars CSAT Scale
818                                </a>
819                            </div>
820                        </div>
821                    </div>
822                </div>
823            </div>
824        </section>
825
826        <section class="page-index-distribution-channels">
827            <div class="distribution-channels">
828                <div class="container">
829                    <div class="row">
830                        <div class="col">
831                            <div class="section-heading page-index-section-heading no-underline">
832                                <h1 class="display3 display3-responsive display-color page-index-section-heading-title">
833                                    Combine Survey<br class="d-none d-md-inline">
834                                    Distribution<br class="d-md-none"> Channels
835                                </h1>
836                            </div>
837                        </div>
838                    </div>
839                    <div class="row">
840                        <div class="col">
841                            <p class="page-index-distribution-channels-subtitle">
842                                Choose how & when you want to survey your customers.
843                                Include surveys in every response, send post-resolution
844                                email surveys, get customer feedback on your website
845                                user experience, or use survey link URLs.
846                            </p>
847                        </div>
848                    </div>
849                    <div class="row page-index-distribution-channels-container">
850                        <a href="#post-resolution-survey">
851                            <div class="col page-index-distribution-channels-item page-index-distribution-channels-item-first orange">
852                                <p>
853                                    Post-resolution<br>
854                                    Email Surveys
855                                </p>
856                            </div>
857                        </a>
858                        <a href="#in-signature-survey">
859                            <div class="col page-index-distribution-channels-item page-index-distribution-channels-item-second green">
860                                <p>
861                                    In-signature<br>
862                                    Email Surveys
863                                </p>
864                            </div>
865                        </a>
866                        <a href="#website-pop-up-survey">
867                            <div class="col page-index-distribution-channels-item page-index-distribution-channels-item-third violet">
868                                <p>
869                                    Website<br>
870                                    Pop-up Surveys
871                                </p>
872                            </div>
873                        </a>
874                        <a href="#survey-link-survey">
875                            <div class="col page-index-distribution-channels-item page-index-distribution-channels-item-forth blue">
876                                <p>
877                                    Survey Link
878                                </p>
879                            </div>
880                        </a>
881                    </div>
882                </div>
883            </div>
884        </section>
885
886        <section id="post-resolution-survey" class="survey-example post-resolution">
887            <div class="survey-example-bg survey-example-bg-post-resolution"></div>
888            <div class="survey-example-container">
889                <div class="container">
890                    <div class="row">
891                        <div class="col">
892                            <div class="section-heading page-index-section-heading no-underline">
893                                <h1 class="display3 display3-responsive page-index-section-heading-title">Post-resolution<br class="d-none d-md-inline">
894                                    Email Surveys</h1>
895                            </div>
896                        </div>
897                    </div>
898                    <div class="row row-space-small subtitle">
899                        <div class="col">
900                            <p class="text-center">
901                                Survey your customers automatically after
902                                you resolve a ticket, conversation, deal, or
903                                chat. Once set, you don't have to do a thing.
904                            </p>
905                        </div>
906                    </div>
907                    <div class="row row-space-small survey-example-wrapper">
908                        <div class="col-12 col-lg-7 order-lg-last page-index-signature-preview-wrapper">
909                            <div class="page-index-signature-preview">
910                                <img loading="lazy" class="page-index-signature-preview-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/mail-window.bb34938b.svg" alt="Trigger preview">
911                                <div class="page-index-signature-preview-content">
912                                    <div class="page-index-signature-preview-content-trigger">
913                                        <svg class="page-index-signature-preview-content-trigger-logo" width="80" height="52" fill="none" xmlns="http://www.w3.org/2000/svg">
914                                            <ellipse cx="40.01" cy="26" rx="39.99" ry="26" class="trigger-preview-svg-fill" fill="#0080DC"/>
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916                                        </svg>
917                                        <div id="trigger-preview-question" class="page-index-signature-preview-content-trigger-question">How nice was my reply?</div>
918
919                                        <svg id="trigger-preview-result-csat-smileys" class="page-index-signature-preview-content-trigger-image page-index-signature-preview-content-trigger-image-csat-smileys page-index-signature-preview-content-trigger-image-show" width="100%" height="100%" viewBox="0 0 406 127" fill="none" xmlns="http://www.w3.org/2000/svg">
920                                            <rect x=".5" y=".5" width="126" height="126" rx="7.5" class="trigger-preview-svg-stroke" stroke="#0080DC"/>
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922                                            <rect x="279.5" y=".5" width="126" height="126" rx="7.5" stroke="#CFD2D6"/>
923                                            <path fill-rule="evenodd" clip-rule="evenodd" d="M313.16 92.84A41.2 41.2 0 00342.5 105c11.08 0 21.5-4.33 29.34-12.16A41.2 41.2 0 00384 63.5c0-11.08-4.33-21.5-12.16-29.34A41.2 41.2 0 00342.5 22a41.28 41.28 0 00-29.34 12.16A41.2 41.2 0 00301 63.5c0 11.08 4.33 21.5 12.16 29.34zm5.12-53.56a34.04 34.04 0 0124.22-10.03c9.14 0 17.75 3.57 24.22 10.03a34.04 34.04 0 0110.03 24.22c0 9.14-3.56 17.75-10.03 24.22a34.04 34.04 0 01-24.22 10.03 34.04 34.04 0 01-24.22-10.03 34.04 34.04 0 01-10.03-24.22c0-9.14 3.56-17.75 10.03-24.22z" fill="#A1A8B0"/>
924                                            <ellipse cx="331.92" cy="54.11" rx="3.48" ry="4.81" fill="#A1A8B0"/>
925                                            <ellipse cx="353.08" cy="54.11" rx="3.48" ry="4.81" fill="#A1A8B0"/>
926                                            <path d="M359.07 82.59c-.65 0-1.3-.27-1.77-.8-.1-.1-5.9-6.47-14.96-6.47-8.4 0-14.65 6.45-14.72 6.53-.9.94-2.4.97-3.35.08-.94-.9-.99-2.38-.09-3.32.31-.33 7.68-8 18.14-8 11.26 0 18.2 7.73 18.5 8.05a2.36 2.36 0 01-1.75 3.93z" fill="#A1A8B0"/>
927                                            <path fill-rule="evenodd" clip-rule="evenodd" d="M34.16 92.84A41.2 41.2 0 0063.5 105c11.08 
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928                                            <ellipse cx="52.92" cy="54.11" rx="3.48" ry="4.81" class="trigger-preview-svg-fill" fill="#0080DC"/>
929                                            <ellipse cx="74.08" cy="54.11" rx="3.48" ry="4.81" class="trigger-preview-svg-fill" fill="#0080DC"/>
930                                            <path d="M80.07 70.62c-.65 0-1.3.26-1.77.8-.1.08-5.9 6.46-14.96 6.46-8.4 0-14.65-6.45-14.72-6.52-.9-.95-2.4-.98-3.35-.1-.94.91-.99 2.39-.09 3.34.31.32 7.68 7.99 18.14 7.99 11.26 0 18.2-7.73 18.5-8.05a2.36 2.36 0 00-1.75-3.92z" class="trigger-preview-svg-fill" fill="#0080DC"/>
931                                            <path fill-rule="evenodd" clip-rule="evenodd" d="M174.16 92.84A41.2 41.2 0 00203.5 105c11.08 0 21.5-4.33 29.34-12.16A41.2 41.2 0 00245 63.5c0-11.08-4.34-21.5-12.16-29.34A41.2 41.2 0 00203.5 22a41.28 41.28 0 00-29.34 12.16A41.2 41.2 0 00162 63.5c0 11.08 4.34 21.5 12.16 29.34zm5.12-53.56a34.04 34.04 0 0124.22-10.03c9.14 0 17.75 3.57 24.22 10.03a34.04 34.04 0 0110.03 24.22c0 9.14-3.56 17.75-10.03 24.22a34.04 34.04 0 01-24.22 10.03 34.04 34.04 0 01-24.22-10.03 34.04 34.04 0 01-10.03-24.22c0-9.14 3.56-17.75 10.03-24.22z" fill="#A1A8B0"/>
932                                            <ellipse cx="192.92" cy="54.11" rx="3.48" ry="4.81" fill="#A1A8B0"/>
933                                            <ellipse cx="214.08" cy="54.11" rx="3.48" ry="4.81" fill="#A1A8B0"/>
934                                            <path d="M220.07 77.7h-33.16a2.36 2.36 0 110-4.73h33.16a2.37 2.37 0 110 4.73z" fill="#A1A8B0"/>
935                                        </svg>
936                                        <svg id="trigger-preview-result-csat-stars10" class="page-index-signature-preview-content-trigger-image page-index-signature-preview-content-trigger-image-csat-stars10" width="100%" height="100%" viewBox="0 0 547 47" fill="none" xmlns="http://www.w3.org/2000/svg">
937                                            <path fill-rule="evenodd" clip-rule="evenodd" d="M24 35.85L9.17 47l5.71-17.97L0 17.95l18.36.04L24 0l5.64 18L48 17.94 33.12 29.03 38.83 47 24 35.85zM82 35.85L67.17 47l5.71-17.97L58 17.95l18.36.04L82 0l5.64 18 18.36-.05-14.88 11.08L96.83 47 82 35.85zM137 35.85L122.17 47l5.71-17.97L113 17.95l18.36.04L137 0l5.64 18 18.36-.05-14.88 11.08L151.83 47 137 35.85zM192 35.85L177.17 47l5.71-17.97L168 17.95l18.36.04L192 0l5.64 18 18.36-.05-14.88 11.08L206.83 47 192 35.85zM247 35.85L232.17 47l5.71-17.97L223 17.95l18.36.04L247 0l5.64 18 18.36-.05-14.88 11.08L261.83 47 247 35.85zM302 35.85L287.17 47l5.71-17.97L278 17.95l18.36.04L302 0l5.64 18 18.36-.05-14.88 11.08L316.83 47 302 35.85zM358 35.85L343.17 47l5.71-17.97L334 17.95l18.36.04L358 0l5.64 18 18.36-.05-14.88 11.08L372.83 47 358 35.85z" class="trigger-preview-svg-fill" fill="#0080DC"/>
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939                                        </svg>
940                                        <svg id="trigger-preview-result-csat-stars5" class="page-index-signature-preview-content-trigger-image page-index-signature-preview-content-trigger-image-csat-stars5" width="100%" height="100%" viewBox="0 0 425 74" fill="none" xmlns="http://www.w3.org/2000/svg">
941                                            <path fill-rule="evenodd" clip-rule="evenodd" d="M37.5 56.021 14.324 73.437l8.926-28.075L0 28.051l28.693.064L37.5 0l8.807 28.115L75 28.051 51.75 45.362l8.926 28.075L37.5 56.022ZM125 56.021l-23.176 17.416 8.926-28.075L87.5 28.051l28.693.064L125 0l8.807 28.115 28.693-.064-23.25 17.311 8.926 28.075L125 56.022ZM212.5 56.021l-23.176 17.416 8.926-28.075L175 28.051l28.693.064L212.5 0l8.807 28.115L250 28.051l-23.25 17.311 8.926 28.075L212.5 56.022Z" class="trigger-preview-svg-fill" fill="#0080DC"/>
942                                            <path fill-rule="evenodd" clip-rule="evenodd" d="m300 56.021-23.176 17.416 8.926-28.075-23.25-17.311 28.693.064L300 0l8.807 28.115 28.693-.064-23.25 17.311 8.926 28.075L300 56.022ZM387.5 56.021l-23.176 17.416 8.926-28.075L350 28.051l28.693.064L387.5 0l8.807 28.115L425 28.051l-23.25 17.311 8.926 28.075L387.5 56.022Z" fill="#A1A8B0"/>
943                                        </svg>
944                                        <svg id="trigger-preview-result-csat-thumbs" class="page-index-signature-preview-content-trigger-image page-index-signature-preview-content-trigger-image-csat-thumbs" width="100%" height="100%" viewB
944ox="0 0 267 127" fill="none" xmlns="http://www.w3.org/2000/svg">
945                                            <rect x=".5" y=".5" width="126" height="126" rx="7.5" class="trigger-preview-svg-stroke" stroke="#CFD2D6"/>
946                                            <path clip-rule="evenodd" d="M29 62.4h14.76s4.75.57 8.37-5.92c3.63-6.49 7.62-13.9 7.62-13.9a9.89 9.89 0 001.23-5.5c-.1-3.55-.89-10.73-.89-10.73s7.8-6.12 13.13 7.67c.88 2.41 1.14 5 .75 7.53-.99 5.56-1.56 10.12-1.56 10.12h20.2a6.97 6.97 0 016.47 4.27c1.88 4.46-2.25 7.74-2.25 7.74s3.9 2.02 3.61 6.31c-.3 4.54-4.9 5.9-4.9 5.9s2.03 3.2 1.09 6.45c-1 3.45-5.24 4.28-5.24 4.28a7.83 7.83 0 01-.54 7c-1.78 2.81-5.86 2.9-6.2 2.83l-24.97-.06c-2.77.06-5.5-.65-7.9-2.06a15.5 15.5 0 00-7.95-2.08H29V62.4v0z" class="trigger-preview-svg-stroke" stroke="#0080DC" stroke-width="5"/>
947                                            <path clip-rule="evenodd" d="M170 67.07h14.76s4.75-.58 8.37 5.91c3.63 6.5 7.62 13.91 7.62 13.91a9.89 9.89 0 011.23 5.5c-.1 3.54-.89 10.72-.89 10.72s7.8 6.12 13.13-7.67c.88-2.4 1.14-5 .75-7.53-.99-5.56-1.56-10.12-1.56-10.12h20.2a6.97 6.97 0 006.47-4.27c1.88-4.46-2.25-7.74-2.25-7.74s3.9-2.02 3.61-6.3c-.3-4.55-4.9-5.9-4.9-5.9s2.03-3.2 1.09-6.46c-1-3.45-5.24-4.28-5.24-4.28a7.83 7.83 0 00-.54-6.99c-1.78-2.82-5.86-2.9-6.2-2.84l-24.97.06c-2.77-.06-5.5.66-7.9 2.06a15.5 15.5 0 01-7.95 2.08H170v29.86z" stroke="#A1A8B0" stroke-width="5"/>
948                                            <rect x="140.5" y=".5" width="126" height="126" rx="7.5" stroke="#CFD2D6"/>
949                                        </svg>
950                                        <img loading="lazy" id="trigger-preview-result-ces" class="page-index-signature-preview-content-trigger-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/trigger/ces.e5d5aff6.svg" alt="CES Trigger">
951                                        <img loading="lazy" id="trigger-preview-result-nps" class="page-index-signature-preview-content-trigger-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/trigger/nps.95141d77.svg" alt="NPS Trigger">
952                                    </div>
953                                </div>
954                            </div>
955                            <div class="survey-example-additional-info d-none d-lg-flex">
956                                <span id="survey-example-additional-info-text" class="survey-example-additional-info-text">
957                                    Get a better idea of what works to keep your customers satisfied.
958                                </span>
959                                <div class="i-icon">
960                                    <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/i-icon.8aaf871a.svg" alt="Information" class="i-icon-img">
961                                </div>
962                            </div>
963                        </div>
964                        <div class="col-12 col-lg-5 order-lg-first presentation-form">
965                            <div class="custom-control custom-switch presentation-form-switch">
966                                <input type="radio" class="custom-control-input" name="trigger-preview-type" id="trigger-preview-csat" value="csat" checked="checked">
967                                <label for="trigger-preview-csat" class="custom-control-label presentation-form-switch-control">
968                                    <span class="presentation-form-switch-label">Customer Satisfaction <br class="d-md-none"> 
969                                    Surveys - CSAT</span>
970                                </label>
971                            </div>
972
973                            <div class="presentation-form-style-select form-group row">
974                                <span class="presentation-form-style-select-label col-2 form-group-label d-none d-md-inline">
975                                    Style:
976                                </span>
977                                <div class="col-10 presentation-form-style-select-wrapper">
978                                    <ul class="presentation-form-style-select-selector icon-selector">
979                                        <li class="icon-selector-item">
980                                            <input type="radio" class="icon-selector-item-input" name="trigger-preview-type-csat-style" id="trigger-preview-style-smileys" value="smileys" checked="checked">
981                                            <label class="icon-selector-item-label" for="trigger-preview-style-smileys">
982                                                <svg class="icon-selector-item-label-icon" width="23" height="23" fill="none" xmlns="http://www.w3.org/2000/svg">
983                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="M3.23 18.83a10.95 10.95 0 007.8 3.24c2.95 0 5.72-1.16 7.8-3.24a10.95 10.95 0 003.24-7.8c0-2.94-1.16-5.71-3.24-7.8A10.95 10.95 0 0011.03 0C8.1 0 5.32 1.15 3.23 3.23A10.95 10.95 0 000 11.03c0 2.95 1.15 5.72 3.23 7.8zM8 10c.55 0 1-.67 1-1.5S8.55 7 8 7s-1 .67-1 1.5.45 1.5 1 1.5zm7-1.5c0 .83-.45 1.5-1 1.5s-1-.67-1-1.5.45-1.5 1-1.5 1 .67 1 1.5zm.7 4.77a.73.73 0 01.56-.27c.18 0 .36.06.49.2.3.28.34.78.06 1.11-.12.14-2.31 2.69-5.86 2.69-3.31 0-5.65-2.56-5.74-2.67a.81.81 0 01.02-1.11c.3-.3.78-.29 1.06.03.07.07 2.04 2.18 4.67 2.18 2.8 0 4.63-2.04 4.73-2.16z" fill="#A1A8B0"/>
984                                                </svg>
985                                            </label>
986                                        </li>
987                                        <li class="icon-selector-item">
988                                            <input type="radio" class="icon-selector-item-input" name="trigger-preview-type-csat-style" id="trigger-preview-style-thumbs" value="thumbs">
989                                            <label class="icon-selector-item-label" for="trigger-preview-style-thumbs">
990                                                <svg class="icon-selector-item-label-icon" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg">
991                                                    <path class="path" d="M8.28 18.97c-.8.02-1.6-.19-2.28-.59-.5-.3-1.08-.44-1.67-.43H.03V9.29H4.45c.07 0 .15-.02.23-.05.24-.08.48-.23.72-.48.15-.16.3-.37.44-.62l.23-.4.07-.14a281.4 281.4 0 001.56-2.84l.04-.07c.17-.31.25-.67.22-1.
99102a21.69 21.69 0 00-.1-1.53 71.07 71.07 0 00-.11-1.1L7.72.68l.27-.21a2.25 2.25 0 013.06.25c.45.43.84 1.06 1.17 1.93.25.7.33 1.44.21 2.19l-.28 1.75 4.3.03c.95 0 1.81.56 2.18 1.44a2.1 2.1 0 01-.23 2.08 2.18 2.18 0 01-.22 3.27l-.19.13c.16.49.2.99.06 1.49-.14.49-.46.86-.9 1.13-.08.06-.17.1-.26.15.08.57-.04 1.16-.35 1.67a2.38 2.38 0 01-2.11 1l-6.15-.02z" fill="#A1A8B0"/>
992                                                </svg>
993                                            </label>
994                                        </li>
995                                        <li class="icon-selector-item">
996                                            <input type="radio" class="icon-selector-item-input" name="trigger-preview-type-csat-style" id="trigger-preview-style-stars5" value="stars5">
997                                            <label class="icon-selector-item-label" for="trigger-preview-style-stars5">
998                                                <svg class="icon-selector-item-label-icon" width="31" height="30" fill="none" xmlns="http://www.w3.org/2000/svg">
999                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="m5.92 30 9.58-7.115L25.08 30l-3.69-11.47L31 11.46l-11.86.026L15.5 0l-3.64 11.485L0 11.46l9.61 7.072L5.92 30Zm12.05-13.78c-.467-.393-1.193-.59-2.18-.59h-.57l.11-1.33h2.92V13h-4.27l-.36 3.94h1.79c.6 0 1.02.077 1.26.23a.75.75 0 0 1 .37.68c0 .287-.117.51-.35.67-.233.16-.553.24-.96.24-.367 0-.723-.053-1.07-.16a3.151 3.151 0 0 1-.92-.47l-.64 1.24c.333.24.737.427 1.21.56.48.127.967.19 1.46.19.64 0 1.177-.103 1.61-.31.44-.213.767-.493.98-.84a2.22 2.22 0 0 0 .32-1.17c0-.66-.237-1.187-.71-1.58Z" fill="#A1A8B0"/>
1000                                                </svg>
1001                                            </label>
1002                                        </li>
1003                                        <li class="icon-selector-item">
1004                                            <input type="radio" class="icon-selector-item-input" name="trigger-preview-type-csat-style" id="trigger-preview-style-stars10" value="stars10">
1005                                            <label class="icon-selector-item-label" for="trigger-preview-style-stars10">
1006                                                <svg class="icon-selector-item-label-icon" width="31" height="30" fill="none" xmlns="http://www.w3.org/2000/svg">
1007                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="m5.92 30 9.58-7.115L25.08 30l-3.69-11.47L31 11.46l-11.86.026L15.5 0l-3.64 11.485L0 11.46l9.61 7.072L5.92 30Zm7.17-10v-7h-3.02v1.3h1.4V20h1.62Zm2.666-.31c.453.287.97.43 1.55.43.58 0 1.097-.143 1.55-.43.453-.287.807-.7 1.06-1.24.26-.547.39-1.197.39-1.95 0-.753-.13-1.4-.39-1.94-.253-.547-.607-.963-1.06-1.25a2.838 2.838 0 0 0-1.55-.43c-.58 0-1.097.143-1.55.43-.453.287-.81.703-1.07 1.25-.253.54-.38 1.187-.38 1.94 0 .753.127 1.403.38 1.95.26.54.617.953 1.07 1.24Zm2.55-1.49c-.24.367-.573.55-1 .55-.42 0-.753-.183-1-.55-.24-.367-.36-.933-.36-1.7 0-.767.12-1.333.36-1.7.247-.367.58-.55 1-.55.427 0 .76.183 1 .55.247.367.37.933.37 1.7 0 .767-.123 1.333-.37 1.7Z" fill="#A1A8B0"/>
1008                                                </svg>
1009                                            </label>
1010                                        </li>
1011                                    </ul>
1012                                </div>
1013                            </div>
1014
1015                            <div class="custom-control custom-switch presentation-form-switch">
1016                                <input type="radio" class="custom-control-input" name="trigger-preview-type" id="trigger-preview-ces" value="ces">
1017                                <label class="custom-control-label presentation-form-switch-control" for="trigger-preview-ces">
1018                                    <span class="presentation-form-switch-label">Customer Effort Score <br class="d-md-none"> 
1019                                    Surveys - CES 2.0</span>
1020                                </label>
1021                            </div>
1022
1023                            <div class="custom-control custom-switch presentation-form-switch">
1024                                <input type="radio" class="custom-control-input" name="trigger-preview-type" id="trigger-preview-nps" value="nps">
1025                                <label class="custom-control-label presentation-form-switch-control" for="trigger-preview-nps">
1026                                    <span class="presentation-form-switch-label">Net Promoter Score <br class="d-md-none"> 
1027                                    Surveys - NPS</span>
1028                                </label>
1029                            </div>
1030
1031                            <div class="hr d-none d-md-block"></div>
1032
1033                            <div class="form-group row d-none d-md-flex">
1034                                <label for="trigger-preview-question" class="col-3 col-form-label presentation-form-input-label text-right">Question:</label>
1035                                <div class="col-9">
1036                                    <input type="text" maxlength="100" class="form-control" name="trigger-preview-question" id="trigger-preview-question" value="How nice was my reply?">
1037                                </div>
1038                            </div>
1039
1040                            <div class="form-group row d-none d-md-flex">
1041                                <label class="col-3 col-form-label presentation-form-input-label text-right">Branding:</label>
1042                                <div class="col-9">
1043                                    <div class="color-picker">
1044                                        <div class="color-picker-slider">
1045                                            <div class="color-picker-slider-handle page-index-signature-preview-color-picker-handle"></div>
1046                                        </div>
1047                                    </div>
1048                                </div>
1049                            </div>
1050                        </div>
1051                    </div>
1052                </div>
1053            </div>
1054        </section>
1055
1056
1057        <section id="in-signature-survey" class="survey-example in-signature">
1058            <div class="survey-example-bg survey-example-bg-in-signature"></div>
1059            <div class="survey-example-container">
1060                <div class="container">
1061                    <div class="row">
1062                        <div class="col">
1063                            <div class="section-heading page-index-section-heading no-underline">
1064                                <h1 class="display3 display3-responsive page-index-section-heading-title">In-signature<br>
1065                                    Email Surveys</h1>
1066                            </div>
1067                        </div>
1068                    </div>
1069                    <div class="row row-space-small subtitle">
1070                        <div class="col">
1071                            <p class="text-center">
1072                                Ask customers for feedback at the bottom
1073                                of every email. Act quickly to turn a
1074                                conversation around, when it starts to derail.
1075                            </p>
1076                        </div>
1077                    </div>
1078                    <div class="row row-space-small survey-example-wrapper">
1079                        <div class="col-12 col-lg-7 page-index-signature-preview-wrapper">
1080                            <div class="page-index-signature-preview">
1081                                <img loading="lazy" class="page-index-signature-preview-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/mail-window.bb34938b.svg" alt="Signature preview">
1082                                <div class="page-index-signature-preview-content">
1083                                    <p class="page-index-signature-preview-content-text">Hello Christopher,<br>
1084                                        <br>
1085                                        I have thoroughly investigated your ticket and everything should be working again.
1086                                        Thank you for reaching out! If you need anything else, just let me know.<br>
1087                                        <br>
1088                                        Have a fantastic day,</p>
1089
1090                                    <div class="page-index-signature-preview-content-signature">
1091                                        <strong id="signature-preview-question">How nice was my reply?</strong><br>
1092                                        <img loading="lazy" id="signature-preview-result-csat-smileys" class="page-index-signature-preview-content-signature-image page-index-signature-preview-content-signature-image-show" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/csat-smileys.ddf0994e.
1092svg" alt="CSAT Smileys Email signature">
1093                                        <img loading="lazy" id="signature-preview-result-csat-stars10" class="page-index-signature-preview-content-signature-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/csat-stars10.89ae1d0d.svg" alt="CSAT Stars Email signature">
1094                                        <img loading="lazy" id="signature-preview-result-csat-stars5" class="page-index-signature-preview-content-signature-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/csat-stars5.db1a3691.svg" alt="CSAT Stars Email signature">
1095                                        <img loading="lazy" id="signature-preview-result-csat-thumbs" class="page-index-signature-preview-content-signature-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/csat-thumbs.721874d5.svg" alt="CSAT Thumbs Email signature">
1096                                        <img loading="lazy" id="signature-preview-result-ces" class="page-index-signature-preview-content-signature-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/ces.64d95f75.svg" alt="CES Email signature">
1097                                        <img loading="lazy" id="signature-preview-result-nps" class="page-index-signature-preview-content-signature-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/email-surveys/signatures/nps.95141d77.svg" alt="NPS Email signature">
1098                                    </div>
1099                                </div>
1100                            </div>
1101                        </div>
1102                        <div class="col-12 col-lg-5 presentation-form">
1103                            <div class="custom-control custom-switch presentation-form-switch">
1104                                <input type="radio" class="custom-control-input" name="signature-preview-type" id="signature-preview-csat" value="csat" checked="checked">
1105                                <label for="signature-preview-csat" class="custom-control-label presentation-form-switch-control">
1106                                    <span class="presentation-form-switch-label">Customer Satisfaction <br class="d-md-none">
1107                                    Surveys - CSAT</span>
1108                                </label>
1109                            </div>
1110
1111                            <div class="presentation-form-style-select form-group row">
1112                                <span class="presentation-form-style-select-label col-2 form-group-label d-none d-md-inline">
1113                                    Style:
1114                                </span>
1115                                <div class="col-10 presentation-form-style-select-wrapper">
1116                                    <ul class="presentation-form-style-select-selector icon-selector">
1117                                        <li class="icon-selector-item">
1118                                            <input type="radio" class="icon-selector-item-input" name="signature-preview-type-csat-style" id="signature-preview-style-smileys" value="smileys" checked="checked">
1119                                            <label class="icon-selector-item-label" for="signature-preview-style-smileys">
1120                                                <svg class="icon-selector-item-label-icon" width="23" height="23" fill="none" xmlns="http://www.w3.org/2000/svg">
1121                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="M3.23 18.83a10.95 10.95 0 007.8 3.24c2.95 0 5.72-1.16 7.8-3.24a10.95 10.95 0 003.24-7.8c0-2.94-1.16-5.71-3.24-7.8A10.95 10.95 0 0011.03 0C8.1 0 5.32 1.15 3.23 3.23A10.95 10.95 0 000 11.03c0 2.95 1.15 5.72 3.23 7.8zM8 10c.55 0 1-.67 1-1.5S8.55 7 8 7s-1 .67-1 1.5.45 1.5 1 1.5zm7-1.5c0 .83-.45 1.5-1 1.5s-1-.67-1-1.5.45-1.5 1-1.5 1 .67 1 1.5zm.7 4.77a.73.73 0 01.56-.27c.18 0 .36.06.49.2.3.28.34.78.06 1.11-.12.14-2.31 2.69-5.86 2.69-3.31 0-5.65-2.56-5.74-2.67a.81.81 0 01.02-1.11c.3-.3.78-.29 1.06.03.07.07 2.04 2.18 4.67 2.18 2.8 0 4.63-2.04 4.73-2.16z" fill="#A1A8B0"/>
1122                                                </svg>
1123                                            </label>
1124                                        </li>
1125                                        <li class="icon-selector-item">
1126                                            <input type="radio" class="icon-selector-item-input" name="signature-preview-type-csat-style" id="signature-preview-style-stars10" value="stars10">
1127                                            <label class="icon-selector-item-label" for="signature-preview-style-stars10">
1128                                                <svg class="icon-selector-item-label-icon" width="31" height="30" fill="none" xmlns="http://www.w3.org/2000/svg">
1129                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="m5.92 30 9.58-7.115L25.08 30l-3.69-11.47L31 11.46l-11.86.026L15.5 0l-3.64 11.485L0 11.46l9.61 7.072L5.92 30Zm7.17-10v-7h-3.02v1.3h1.4V20h1.62Zm2.666-.31c.453.287.97.43 1.55.43.58 0 1.097-.143 1.55-.43.453-.287.807-.7 1.06-1.24.26-.547.39-1.197.39-1.95 0-.753-.13-1.4-.39-1.94-.253-.547-.607-.963-1.06-1.25a2.838 2.838 0 0 0-1.55-.43c-.58 0-1.097.143-1.55.43-.453.287-.81.703-1.07 1.25-.253.54-.38 1.187-.38 1.94 0 .753.127 1.403.38 1.95.26.54.617.953 1.07 1.24Zm2.55-1.49c-.24.367-.573.55-1 .55-.42 0-.753-.183-1-.55-.24-.367-.36-.933-.36-1.7 0-.767.12-1.333.36-1.7.247-.367.58-.55 1-.55.427 0 .76.183 1 .55.247.367.37.933.37 1.7 0 .767-.123 1.333-.37 1.7Z" fill="#A1A8B0"/>
1130                                                </svg>
1131                                            </label>
1132                                        </li>
1133                                        <li class="icon-selector-item">
1134                                            <input type="radio" class="icon-selector-item-input" name="signature-preview-type-csat-style" id="signature-preview-style-stars5" value="stars5">
1135                                            <label class="icon-selector-item-label" for="signature-preview-style-stars5">
1136                                                <svg class="icon-selector-item-label-icon" width="31" height="30" fill="none" xmlns="http://www.w3.org/2000/svg">
1137                                                    <path class="path" fill-rule="evenodd" clip-rule="evenodd" d="m5.92 30 9.58-7.115L25.08 30l-3.69-11.47L31 11.46l-11.86.026L15.5 0l-3.64 11.485L0 11.46l9.61 7.072L5.92 30Zm12.05-13.78c-.467-.393-1.193-.59-2.18
1137-.59h-.57l.11-1.33h2.92V13h-4.27l-.36 3.94h1.79c.6 0 1.02.077 1.26.23a.75.75 0 0 1 .37.68c0 .287-.117.51-.35.67-.233.16-.553.24-.96.24-.367 0-.723-.053-1.07-.16a3.151 3.151 0 0 1-.92-.47l-.64 1.24c.333.24.737.427 1.21.56.48.127.967.19 1.46.19.64 0 1.177-.103 1.61-.31.44-.213.767-.493.98-.84a2.22 2.22 0 0 0 .32-1.17c0-.66-.237-1.187-.71-1.58Z" fill="#A1A8B0"/>
1138                                                </svg>
1139                                            </label>
1140                                        </li>
1141                                        <li class="icon-selector-item">
1142                                            <input type="radio" class="icon-selector-item-input" name="signature-preview-type-csat-style" id="signature-preview-style-thumbs" value="thumbs">
1143                                            <label class="icon-selector-item-label" for="signature-preview-style-thumbs">
1144                                                <svg class="icon-selector-item-label-icon" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg">
1145                                                    <path class="path" d="M8.28 18.97c-.8.02-1.6-.19-2.28-.59-.5-.3-1.08-.44-1.67-.43H.03V9.29H4.45c.07 0 .15-.02.23-.05.24-.08.48-.23.72-.48.15-.16.3-.37.44-.62l.23-.4.07-.14a281.4 281.4 0 001.56-2.84l.04-.07c.17-.31.25-.67.22-1.02a21.69 21.69 0 00-.1-1.53 71.07 71.07 0 00-.11-1.1L7.72.68l.27-.21a2.25 2.25 0 013.06.25c.45.43.84 1.06 1.17 1.93.25.7.33 1.44.21 2.19l-.28 1.75 4.3.03c.95 0 1.81.56 2.18 1.44a2.1 2.1 0 01-.23 2.08 2.18 2.18 0 01-.22 3.27l-.19.13c.16.49.2.99.06 1.49-.14.49-.46.86-.9 1.13-.08.06-.17.1-.26.15.08.57-.04 1.16-.35 1.67a2.38 2.38 0 01-2.11 1l-6.15-.02z" fill="#A1A8B0"/>
1146                                                </svg>
1147                                            </label>
1148                                        </li>
1149                                    </ul>
1150                                </div>
1151                            </div>
1152
1153                            <div class="custom-control custom-switch presentation-form-switch">
1154                                <input type="radio" class="custom-control-input" name="signature-preview-type" id="signature-preview-ces" value="ces">
1155                                <label for="signature-preview-ces" class="custom-control-label presentation-form-switch-control">
1156                                    <span class="presentation-form-switch-label">Customer Effort Score <br class="d-md-none"> 
1157                                    Surveys - CES</span>
1158                                </label>
1159                            </div>
1160
1161                            <div class="custom-control custom-switch presentation-form-switch">
1162                                <input type="radio" class="custom-control-input" name="signature-preview-type" id="signature-preview-nps" value="nps">
1163                                <label for="signature-preview-nps" class="custom-control-label presentation-form-switch-control">
1164                                    <span class="presentation-form-switch-label">Net Promoter Score <br class="d-md-none"> 
1165                                    Surveys - NPS</span>
1166                                </label>
1167                            </div>
1168
1169                            <div class="hr d-none d-md-block"></div>
1170
1171                            <div class="form-group row d-none d-md-flex">
1172                                <label for="signature-preview-question" class="col-3 col-form-label presentation-form-input-label text-right">Question:</label>
1173                                <div class="col-9">
1174                                    <input type="text" maxlength="100" class="form-control" name="signature-preview-question" id="signature-preview-question" value="How nice was my reply?">
1175                                </div>
1176                            </div>
1177                        </div>
1178                    </div>
1179                </div>
1180            </div>
1181        </section>
1182
1183        <section id="website-pop-up-survey" class="survey-example survey-link">
1184            <div class="survey-example-bg survey-example-bg-website-popup"></div>
1185            <div class="survey-example-container">
1186                <div class="container">
1187                    <div class="row">
1188                        <div class="col">
1189                            <div class="section-heading page-index-section-heading no-underline">
1190                                <h1 class="display3 display3-responsive page-index-section-heading-title">Website<br> Pop-up Surveys</h1>
1191                            </div>
1192                        </div>
1193                    </div>
1194                    <div class="row row-space-small subtitle">
1195                        <div class="col">
1196                            <p class="text-center">
1197                                Find out what your website's users are saying
1198                                in real time. Improve the usability of your
1199                                website and software to convert more customers.
1200                            </p>
1201                        </div>
1202                    </div>
1203                    <div class="row row-space-small">
1204                        <img loading="lazy"
1205                             src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/popup-survey.f0089d99.webp"
1206                             srcset="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/popup-survey.f0089d99.webp 1x,
1207                                    https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/[email protected] 2x"
1208                             alt="Website Pop-up survey" class="survey-link-img img-fluid position-relative d-none d-md-block">
1209                        <img loading="lazy"
1210                             src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/popup-survey-phone.314b99eb.webp"
1211                             srcset="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/popup-survey-phone.314b99eb.webp 1
1211x,
1212                                    https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/website-popup/[email protected] 2x"
1213                             alt="Website Pop-up survey" class="survey-link-img img-fluid w-100 position-relative d-md-none">
1214                    </div>
1215                </div>
1216            </div>
1217        </section>
1218
1219        <section id="survey-link-survey" class="survey-example survey-link">
1220            <div class="survey-example-bg survey-example-bg-survey-link"></div>
1221            <div class="survey-example-container">
1222                <div class="container">
1223                    <div class="row">
1224                        <div class="col">
1225                            <div class="section-heading page-index-section-heading no-underline">
1226                                <h1 class="display3 display3-responsive page-index-section-heading-title">Survey Link</h1>
1227                            </div>
1228                        </div>
1229                    </div>
1230                    <div class="row row-space-small subtitle">
1231                        <div class="col">
1232                            <p class="text-center">
1233                                Use survey link URLs & turn any customer
1234                                touchpoint into an opportunity to gather
1235                                feedback about your brand and customer
1236                                experience.
1237                            </p>
1238                        </div>
1239                    </div>
1240                    <div class="row row-space-small survey-example-wrapper">
1241                        <div class="survey-link-img-wrapper">
1242                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/survey-link/phone-1.8da1e557.webp" alt="Text Message Survey" class="survey-link-img">
1243                        </div>
1244                        <div class="survey-link-img-wrapper img-2">
1245                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/survey-examples/survey-link/phone-2.be93ecc2.webp" alt="Link Survey" class="survey-link-img">
1246                        </div>
1247                    </div>
1248                </div>
1249            </div>
1250        </section>
1251
1252        <section class="container page-index-integrations">
1253            <div class="row">
1254                <div class="col">
1255                    <div class="page-index-section">
1256                        <div class="section-heading page-index-section-heading no-underline">
1257                            <h1 class="display3 display3-responsive display-color page-index-section-heading-title">Integrations</h1>
1258                        </div>
1259                    </div>
1260                </div>
1261            </div>
1262
1263            <div class="row row-space justify-content-center page-index-integrations-subheadings">
1264                <div class="col-12 offset-md-1 col-md-5">
1265                    <strong class="subtitle-heading">See feedback directly in your CRM</strong>
1266                    <p class="subtitle">See feedback from your customers, pushed to their tickets<span class="d-none d-lg-inline">, conversations, deals, etc.</span> in the form of a note and a tag.
1267                    </p>
1268                </div>
1269
1270                <div class="col-12 col-md-5">
1271                    <strong class="subtitle-heading">Sync agents & customers</strong>
1272                    <p class="subtitle">Automatically import customers & support agents from your helpdesk with 1 click.</p>
1273                </div>
1274            </div>
1275
1276            <div class="row">
1277                <div class="col-6 col-lg-3">
1278                    <a href="/integration/zendesk" class="logo-promotion-big">
1279                        <div class="logo-promotion-big-image-wrapper">
1280                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/zendesk.0b7f52b5.svg" class="logo-promotion-big-image" alt="Zendesk">
1281                        </div>
1282                        <div class="logo-promotion-big-label">Integration with Zendesk</div>
1283                    </a>
1284                </div>
1285
1286                <div class="col-6 col-lg-3">
1287                    <a href="/integration/front" class="logo-promotion-big">
1288                        <div class="logo-promotion-big-image-wrapper">
1289                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/front.62a2407d.svg" class="logo-promotion-big-image front-logo" alt="Front">
1290                        </div>
1291                        <div class="logo-promotion-big-label">Integration with Front</div>
1292                    </a>
1293                </div>
1294
1295                <div class="col-6 col-lg-3">
1296                    <a href="/integration/freshdesk" class="logo-promotion-big">
1297                        <div class="logo-promotion-big-image-wrapper">
1298                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/freshdesk.4d26378c.svg" class="logo-promotion-big-image" alt="Freshdesk">
1299                        </div>
1300                        <div class="logo-promotion-big-label">Integration with Freshdesk</div>
1301                    </a>
1302                </div>
1303
1304                <div class="col-6 col-lg-3">
1305                    <a href="/integration/liveagent" class="logo-promotion-big">
1306                        <div class="logo-promotion-big-image-wrapper">
1307                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/liveagent.9dcc4a83.svg" class="logo-promotion-big-image" alt="LiveAgent">
1308                        </div>
1309                        <div class="logo-promotion-big-label">Integration with LiveAgent</div>
1310                    </a>
1311                </div>
1312
1313                <div class="col-6 col-lg-3 d-none d-md-block">
1314                    <a href="/integration/aircall" class="logo-promotion-big">
1315                        <div class="logo-promotion-big-image-wrapper">
1316                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/aircall.22b57a45.svg" class="logo-promotion-big-image" alt="Aircall">
1317                        </div>
1318                        <span class="logo-promotion-big-label">Integration with Aircall</span>
1319                    </a>
1320                </div>
1321
1322                <div class="col-6 col-lg-3 d-none d-md-block">
1323                    <a href="/integration/zendesk" class="logo-promotion-big">
1324                        <div class="logo-promotion-big-image-wrapper">
1325                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/zendesk-chat.121c3964.svg" class="logo-promotion-big-image" alt="Zendesk Chat">
1326                        </div>
1327                        <div class="logo-promotion-big-label">Integration with Zendesk Chat</div>
1328                    </a>
1329                </div>
1330
1331                <div class="col-6 col-lg-3 d-none d-md-block">
1332                    <a href="/integration/helpscout" target="_blank" rel="noopener" class="logo-promotion-big">
1333                        <div class="logo-promotion-big-image-wrapper">
1334                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/helpscout.4099e15d.svg" class="logo-promotion-big-image" alt="Help Scout">
1335                        </div>
1336                        <div class="logo-promotion-big-label">Integration with Help Scout</div>
1337                    </a>
1338                </div>
1339
1340                <div class="col-6 col-lg-3 d-none d-md-block">
1341                    <a href="/integration/pipedrive" class="logo-promotion-big">
1342                        <div class="logo-promotion-big-image-wrapper">
1343                            <img loading="lazy" src="https://static.nicereply.com/build/assets/images/homepage2020/components/logo-promotion/integrations/pipedrive.2482f192.svg" class="logo-promotion-big-image" alt="Pipedrive">
1344                        </div>
1345                        <div class="logo-promotion-big-label">Integration with Pipedrive</div>
1346                    </a>
1347                </div>
1348            </div>
1349
1350            <div class="row row-space-small">
1351                <div class="col text-center">
1352                    <a href="/integration" class="btn btn-default">View all integrations</a>
1353                </div>
1354            </div>
1355        </section>
1356
1357        <section class="section-overflow page-index-stats">
1358            <div class="container">
1359                <div class="row">
1360                    <div class="col">
1361                        <div class="page-index-section">
1362                            <div class="section-heading page-index-section-heading no-underline">
1363                                <h1 class="display3 display3-responsive display-color page-index-section-heading-title">Trust Nicereply</h1>
1364                            </div>
1365                        </div>
1366                    </div>
1367                </div>
1368            </div>
1369            <div>
1370                <div class="container">
1371                    <div class="row">
1372                        <div class="col-12 col-lg-4 d-none d-md-block">
1373                            <div class="logo-promotion-groups page-index-logo-promotion-groups">
1374                                <div class="logo-promotion-column">
1375                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1376                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/lenovo.38b4c8f1.svg" alt="Lenovo">
1377                                    </div>
1378                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1379                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/hubspot.a4a5d0c7.svg" alt="HubSpot">
1380                                    </div>
1381                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1382                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/thomson-reuters.a9111aed.svg" alt="Thomson Reuters">
1383                                    </div>
1384                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1385                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/shinesty.ca06c38c.svg" alt="Shinesty">
1386                                    </div>
1387                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1388                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/o2.6880b374.svg" alt="O2">
1389                                    </div>
1390                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1391                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/eset.de2f16a5.svg" alt="ESET">
1392                                    </div>
1393                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1394                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/melita.49d647fb.svg" alt="Melita">
1395                                    </div>
1396                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1397                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/front.91d19415.svg" alt="Front">
1398                                    </div>
1399                                    <div class="logo-promotion-group-half logo-promotion-group-half-big page-index-logo-promotion-space">
1400                                        <img loading="lazy" class="logo-promotion-group-half-image logo-promotion-group-half-big-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/freshbooks.5d0437ec.svg" alt="FreshBooks">
1401                                    </div>
1402                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1403                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/goodreads.fa038a22.svg" alt="GoodReads">
1404                                    </div>
1405                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1406                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/soundcloud.8a646d60.svg" alt="Soundcloud">
1407                                    </div>
1408                                </div>
1409                                <div class="logo-promotion-column">
1410                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1411                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/microsoft.b75bf972.svg" alt="Microsoft">
1412                                    </div>
1413                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1414                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/amc-networks.46a36a91.svg" alt="AMC NETWORKS">
1415                                    </div>
1416                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1417                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/prezi.54cc4656.svg" alt="Prezi">
1418                                    </div>
1419                                    <div class="logo-promotion-group-half page-index-logo-promotion-space logo-promotion-group-half-big">
1420                                        <img loading="lazy" class="logo-promotion-group-half-image logo-promotion-group-half-big-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/pixel-federation.c64c1476.svg" alt="Pixel Federation">
1421                                    </div>
1422                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1423                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/unbounce.739fe5a9.svg" alt="Unbounce">
1424                                    </div>
1425                                    <div class="logo-promotion-group-half page-index-logo-promotion-space logo-promotion-group-half-big">
1426                                        <img loading="lazy" class="logo-promotion-group-half-image logo-promotion-group-half-big-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/sygic.9d9f9224.svg" alt="Sygic">
1427                                    </div>
1428                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1429                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/pandora.a7542633.svg" alt="Pandora">
1430                                    </div>
1431                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1432                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/glassdoor.d2f76b77.svg" alt="Glassdoor">
1433                                    </div>
1434                                    <div class="logo-promotion-group-half page-index-logo-promotion-space logo-promotion-group-half-big">
1435                                        <img loading="lazy" class="logo-promotion-group-half-image logo-promotion-group-half-big-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/hallmark.f0780278.svg" alt="Hallmark">
1436                                    </div>
1437                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1438                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/smugmug.cfb22277.svg" alt="SmugMug">
1439                                    </div>
1440                                    <div class="logo-promotion-group-half page-index-logo-promotion-space">
1441                                        <img loading="lazy" class="logo-promotion-group-half-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/buffer.9b154974.svg" alt="Buffer">
1442                                    </div>
1443                                </div>
1444                            </div>
1445                        </div>
1446                        <div class="col-12 col-lg-8">
1447                            <div class="d-none d-md-block stats-tiles page-index-stats-tiles">
1448                                <div class="stats-tiles-tile stats-tiles-tile-floating stats-tiles-tile-blue stats-tiles-tile-first">
1449                                    <p>Helped over
1450                                        <span class="stats-tiles-tile-highlight-big">1,600</span> companies improve their customer support
1451                                    </p>
1452                                </div>
1453                                <div class="stats-tiles-tile stats-tiles-tile-floating stats-tiles-tile-white stats-tiles-tile-second">
1454                                    <p>
1455                                        <span class="stats-tiles-tile-highlight-big">10<span class="stats-tiles-tile-highlight-small">years</span></span> in business
1456                                    </p>
1457                                </div>
1458                                <div class="stats-tiles-tile stats-tiles-tile-floating stats-tiles-tile-gray stats-tiles-tile-third">
1459                                    <p>Over
1460                                        <span class="stats-tiles-tile-highlight-big">250k</span> agents rated via Nicereply
1461                                    </p>
1462                                </div>
1463                                <div class="stats-tiles-tile stats-tiles-tile-floating stats-tiles-tile-blue stats-tiles-tile-fourth">
1464                                    <p>More than <span class="stats-tiles-tile-highlight-big">15M</span> surveys filled
1465                                    </p>
1466                                </div>
1467                                <div class="stats-tiles-tile stats-tiles-tile-floating stats-tiles-tile-white stats-tiles-tile-fifth">
1468                                    <p>
1469                                        <span class="stats-tiles-tile-highlight-big">98%</span> satisfaction on G2, Capterra and Zendesk
1470                                    </p>
1471                                </div>
1472                            </div>
1473                            <div class="d-block d-md-none stats-tiles stats-tiles-grid page-index-stats-tiles">
1474                                <div class="stats-tiles-grid-row">
1475                                    <div class="stats-tiles-tile stats-tiles-tile-transparent stats-tiles-tile-images">
1476                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/lenovo.38b4c8f1.svg" alt="Lenovo">
1477                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/microsoft.b75bf972.svg" alt="Microsoft">
1478                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/hubspot.a4a5d0c7.svg" alt="HubSpot">
1479                                    </div>
1480                                    <div class="stats-tiles-tile stats-tiles-tile-blue">
1481                                        <p>Helped over
1482                                            <span class="stats-tiles-tile-highlight-big">1,600</span> companies improve their customer support
1483                                        </p>
1484                                    </div>
1485                                </div>
1486                                <div class="stats-tiles-grid-row">
1487                                    <div class="stats-tiles-tile stats-tiles-tile-white">
1488                                        <p>
1489                                            <span class="stats-tiles-tile-highlight-big">10<span class="stats-tiles-tile-highlight-small">years</span></span> in business
1490                                        </p>
1491                                    </div>
1492                                    <div class="stats-tiles-tile stats-tiles-tile-transparent stats-tiles-tile-images">
1493                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/amc-networks.46a36a91.svg" alt="AMC NETWORKS">
1494                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/thomson-reuters.a9111aed.svg" alt="Thomson Reuters">
1495                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/prezi.54cc4656.svg" alt="Prezi">
1496                                    </div>
1497                                </div>
1498                                <div class="stats-tiles-grid-row">
1499                                    <div class="stats-tiles-tile stats-tiles-tile-transparent stats-tiles-tile-images">
1500                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/shinesty.ca06c38c.svg" alt="Shinesty">
1501                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/pixel-federation.c64c1476.svg" alt="Pixel Federation">
1502                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/o2.6880b374.svg" alt="O2">
1503                                    </div>
1504                                    <div class="stats-tiles-tile stats-tiles-tile-gray">
1505                                        <p>Over
1506                                            <span class="stats-tiles-tile-highlight-big">250k</span> agents rated via Nicereply
1507                                        </p>
1508                                    </div>
1509                                </div>
1510                                <div class="stats-tiles-grid-row">
1511                                    <div class="stats-tiles-tile stats-tiles-tile-blue">
1512                                        <p>More than
1513                                            <span class="stats-tiles-tile-highlight-big">15M</span> surveys filled</p>
1514                                    </div>
1515                                    <div class="stats-tiles-tile stats-tiles-tile-transparent stats-tiles-tile-images">
1516                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/unbounce.739fe5a9.svg" alt="Unbounce">
1517                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/eset.de2f16a5.svg" alt="ESET">
1518                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/sygic.9d9f9224.svg" alt="Sygic">
1519                                    </div>
1520                                </div>
1521                                <div class="stats-tiles-grid-row">
1522                                    <div class="stats-tiles-tile stats-tiles-tile-transparent stats-tiles-tile-images">
1523                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/melita.49d647fb.svg" alt="Melita">
1524                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/pandora.a7542633.svg" alt="Pandora">
1525                                        <img loading="lazy" class="stats-tiles-tile-images-image" src="https://static.nicereply.com/build/assets/images/homepage2020/pages/index/customers/front.91d19415.svg" alt="Front">
1526                                    </div>
1527                                    <div class="stats-tiles-tile stats-tiles-tile-white">
1528                                        <p>
1529                                            <span class="stats-tiles-tile-highlight-big">98%</span> satisfaction on G2, Capterra and Zendesk
1530                                        </p>
1531                                    </div>
1532                                </div>
1533                            </div>
1534                        </div>
1535                    </div>
1536                </div>
1537            </div>
1538        </section>
1539        <section class="container demo-cta-container">
1540            <div class="row">
1541                <div class="col">
1542                    <section class="container demo-cta-container">
1543    <div class="row">
1544        <div class="col">
1545            <div class="section">
1546                <div class="demo-cta">
1547                    <div class="row">
1548                        <div class="col-12 col-md-3 col-lg-4 col-xl-5 demo-cta-figures">
1549                            <img loading="lazy" class="demo-cta-figures-image" src="https://static.nicereply.com/build/assets/images/homepage2020/components/demo-cta/betka.58e24690.webp"
1550                                 srcset="https://static.nicereply.com/build/assets/images/homepage2020/components/demo-cta/betka.58e24690.webp 1x, https://static.nicereply.com/build/assets/images/homepage2020/components/demo-cta/[email protected] 2x" alt="Betka">
1551                        </div>
1552                        <div class="col-12 col-md-9 col-lg-8 col-xl-7 demo-cta-description">
1553                            <h1 class="demo-cta-description-title">Free personal demo</h1>
1554
1555                            <ul class="facts">
1556                                <li class="facts-fact demo-cta-description-fact"><span class="icon icon-accept icon-accept-white"></span> 30 minute online call</li>
1557                                <li class="facts-fact demo-cta-description-fact"><span class="icon icon-accept icon-accept-white"></span> Free account setup</li>
1558                                <li class="facts-fact demo-cta-description-fact"><span class="icon icon-accept icon-accept-white"></span> No obligation</li>
1559                            </ul>
1560
1561                            <a href="#" id="demo-block-cta" class="btn btn-white demo-cta-description-button calendly-popup"
1562                               data-cta-name="demo"
1563                               data-cta-id="demo-cta-section"
1564                               data-cta-location="content"
1565                               data-cta-text="Request a demo"
1566                            >Request a demo</a>
1567                        </div>
1568                    </div>
1569                </div>
1570            </div>
1571        </div>
1572    </div>
1573</section>
1574                </div>
1575            </div>
1576        </section>
1577    </div>
1578
1579<footer class="footer footer-background">
1580
1581    <div class="container">
1582        <div class="row footer-row">
1583            <div class="col-12 col-lg-2">
1584                <h1 class="h4 footer-subheading">Product</h1>
1585
1586                <ul class="footer-links">
1587                    <li><a class="footer-link footer-link-basic" href="/features">Features</a></li>
1588                    <li><a class="footer-link footer-link-basic" href="/product/customer-satisfaction-score">Customer Satisfaction</a></li>
1589                    <li><a class="footer-link footer-link-basic" href="/product/customer-effort-score">Customer Effort Score</a></li>
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