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51<section data-testid="main-content" id="main-content" class="max-w-full w-240"><section data-testid="article-section" class="section section__article"><div class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div tabindex="-1" class="focus:outline-none"><nav class="pb-4 text-base" aria-label="Breadcrumb"><ol class="m-0 flex list-none flex-wrap items-baseline p-0"><li class="contents"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div></li><li class="contents"><a href="http://help.osper.com/en/collections/144102-about-osper-and-customer-support" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">About Osper and customer support</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div></li><li aria-current="page" class="text-body-secondary-color">How to complain</li></ol></nav></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><h1 class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">How to complain</h1></div><div class="avatar"><div class="avatar__photo"><span aria-hidden="true" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9 bg-cover bg-center" style="background-image:url("https://static.intercomassets.com/avatars/758130/square_128/logo-1475684235.png")"></span></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Hello</span></div> <time dateTime="2025-08-29T08:21:10Z" title="Updated over a year ago">August 29, 2025</time></span></div></div></div></div><div class=""><div class="jsx-7b3ac4f8d5337043 article_body"><article class="jsx-7b3ac4f8d5337043 "><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="how-to-complain">How to Complain</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We aim to provide you with the highest standards of service, however there may be occasions when our service does not meet your expectations but telling us about it gives us a chance to fix things.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We want to:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Make it easy for you to raise your complaint </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Listen to your complaint </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Consider how you would like us to remedy your complaint </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Make sure you are satisfied with how your complaint was handled </p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left">
51<h1 id="how-to-contact-us">How to contact us</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>In writing:</b><br/>Brent Hall Warley Gap, Little Warley, Brentwood, England, CM13 3DP</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>By email:</b><br/>â<a href="mailto:[email protected]" rel="nofollow noopener noreferrer" target="_blank">[email protected]</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>In-app or website Chat</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="what-we-need">What we need</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Please provide us with as much information as possible when making your complaint. This will help us to understand the issue and resolve it quickly. Please include:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your name and address</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>A description of your complaint and how itâs affected you</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>When the issue happened</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your contact details and how you would like us to contact you</p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="what-to-expect">What to expect</h1></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="immediately">Immediately</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Our aim is to resolve your complaint as quickly as possible but you will receive a response from us within 1 business day so you know we have received your complaint. This will contain your complaint reference number for your records and will help us find your information quickly should you need to contact us. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="5-business-days">5 business days</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> If we have been unable to resolve your complaint within 5 business days, we will write to you and: </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Explain why we have not managed to resolve your complaint</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Tell you how long we expect to take to resolve it</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Tell you who is dealing with your complaint.   </p></div></li></ul></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="10-business-days">10 business days</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In the majority of cases, we will be able to resolve your complaint within 10 business days.  If we have not resolved
51it within 10 business days, we will contact you to update you on the progress and tell you how much longer we anticipate it will take.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="after-10-business-days">After 10 business days</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We will keep you informed of progress until your complaint has been resolved. In exceptional circumstances, where your complaint is particularly complex, matters may take longer to resolve but we will write to you to let you know we need longer</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="up-to-35-business-days">Up to 35 business days</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Although we have up to 35 business days, we will send you our final response as soon as we complete the investigation into your complaint. We will continue to keep you informed in writing and let you know
51when you should expect to hear from us.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> In the unlikely event we have not been able to finalise our investigation by the end of 35 business days, we will send you a letter to let you know and what steps you can take. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="what-if-youre-not-happy-with-our-response">What if you're not happy with our response?</h1></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="you-can-refer-the-problem-to-the-issuer-of-your-card">You can refer the problem to the issuer of your card</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you donât agree with our response and you wish to take it further, in the first instance you should contact the card issuer IDT Financial Services Limited, PO Box 1374, 1 Montarik Building, 3 Bedlam Court, Gibraltar, email address: <a href="mailto:[email protected]" rel="nofollow noopener noreferrer" target="_blank">[email protected]</a> , web <a href="https://www.idtfinance.com" rel="nofollow noopener noreferrer" target="_blank">www.idtfinance.com</a> for further assistance.  A copy of IDT Financial Services Limitedâs complaints policy can be found on their website. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If having exhausted the above complaints process with IDT Financial Services Limited, you remain unhappy you may complain to the Gibraltar Financial Services Commission, PO Box 940, Suite 3, Ground Floor, Atlantic Suites, Europort Avenue, Gibraltar, email <b><a href="mailto:[email protected]" rel="nofollow noopener noreferrer" target="_blank">[email protected]</a></b>, web <a href="http://www.fsc.gi" rel="nofollow noopener noreferrer" target="_blank">www.fsc.gi</a>.  It is important to be aware that legally it is not the role of the Gibraltar Financial Services Commission to resolve complaints between you and IDT Financial Services Limited.  </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you have not contacted IDT Financial Services Limited, the Gibraltar Financial Services Commission will ask you to contact them first to give IDT Financial Services a chance to put things right.<br/>â</p></div></article></div></div></div></div><fieldset class="intercom-reaction-picker m-0 -mb-4 -ml-4 -mr-4 mt-6 rounded-card border-0 sm:-mb-2 sm:-ml-1 sm:-mr-1 sm:mt-8"><legend id=":R1mbq6:" class="intercom-reaction-prompt float-start w-full">Did this answer your question?</legend><div class="intercom-reactions-container"><button class="intercom-reaction" aria-labelledby=":R1mbq6: :Rrmbq6:" tabindex="0" data-reaction-text="disappointed" aria-pressed="false"><span id=":Rrmbq6:" class="sr-only">Disappointed Reaction</span><span aria-hidden="true" title="Disappointed">ð</span></button><button class="intercom-reaction" aria-labelledby=":R1mbq6: :R1bmbq6:" tabindex="0" data-reaction-text="neutral" aria-pressed="false"><span id=":R1bmbq6:" class="sr-only">Neutral Reaction</span><span aria-hidden="true" title="Neutral">ð</span></button><button class="intercom-reaction" aria-labelledby=":R1mbq6: :R1rmbq6:" tabindex="0" data-reaction-text="smiley" 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51we have received your complaint. This will contain your complaint reference number for your records and will help us find your information quickly should you need to contact us.\u0026nbsp;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"5 business days","idAttribute":"5-business-days"},{"type":"paragraph","text":"\u0026nbsp;If we have been unable to resolve your complaint within 5 business days, we will write to you and:\u0026nbsp;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"unorderedNestedList","text":"- Explain why we have not managed to resolve your complaint\n- Tell you how long we expect to take to resolve it\n- Tell you who is dealing with your complaint. \u0026nbsp;\u0026nbsp;","items":[{"content":[{"type":"paragraph","text":"Explain why we have not managed to resolve your complaint","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Tell you how long we expect to take to resolve it","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Tell you who is dealing with your complaint. \u0026nbsp;\u0026nbsp;","class":"no-margin"}]}]},{"type":"subheading","text":"10 business days","idAttribute":"10-business-days"},{"type":"paragraph","text":"In the majority of cases, we will be able to resolve your complaint within 10 business days. \u0026nbsp;If we have not resolved it within 10 business days, we will contact you to update you on the progress and tell you how much longer we anticipate it will take.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"After 10 business days","idAttribute":"after-10-business-days"},{"type":"paragraph","text":"We will keep you informed of progress until your complaint has been resolved. In exceptional circumstances, where your complaint is particularly complex, matters may take longer to resolve but we will write to you to let you know
51we need longer","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Up to 35 business days","idAttribute":"up-to-35-business-days"},{"type":"paragraph","text":"Although we have up to 35 business days, we will send you our final response as soon as we complete the investigation into your complaint. We will continue to keep you informed in writing and let you know when you should expect to hear from us.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u0026nbsp;In the unlikely event we have not been able to finalise our investigation by the end of 35 business days, we will send you a letter to let you know and what steps you can take.\u0026nbsp;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"What if you're not happy with our response?","idAttribute":"what-if-youre-not-happy-with-our-response"},{"type":"subheading","text":"You can refer the problem to the issuer of your card","idAttribute":"you-can-refer-the-problem-to-the-issuer-of-your-card"},{"type":"paragraph","text":"If you donât agree with our response and you wish to take it further, in the first instance you should contact the card issuer IDT Financial Services Limited, PO Box 1374, 1 Montarik Building, 3 Bedlam Court, Gibraltar, email address: \u003ca href=\"mailto:[email protected]\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\[email protected]\u003c/a\u003e , web \u003ca href=\"https://www.idtfinance.com\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ewww.idtfinance.com\u003c/a\u003e for further assistance.  A copy of IDT Financial Services Limitedâs complaints policy can be found on their website. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"If having exhausted the above complaints process with IDT Financial Services Limited, you remain unhappy you may complain to the Gibraltar Financial Services Commission, PO Box 940, Suite 3, Ground Floor, Atlantic Suites, Europort Avenue, Gibraltar, email \u003cb\u003e\u003ca href=\"mailto:[email protected]\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\[email protected]\u003c/a\u003e\u003c/b\u003e, web \u003ca href=\"http://www.fsc.gi\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ewww.fsc.gi\u003c/a\u003e.  It is important to be aware that legally it is not the role of the Gibraltar Financial Services Commission to resolve complaints between you and IDT Financial Services Limited.  ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"If you have not contacted IDT Financial Services Limited, the Gibraltar Financial Services Commission will ask you to contact them first to give IDT Financial Services a chance to put things right.\u003cbr\u003eâ","class":"no-margin"}],"collectionId":"144102","description":"","id":"437721","lastUpdated":"Updated over a year ago","lastUpdatedDate":"2025-08-29T08:21:10Z","markdown":null,"relatedArticles":null,"targetUserType":"everyone","title":"How to 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51onversation":"Continue the conversation","tickets.full_page_messenger.fallback":"If your conversation doesnât load, \u003clink\u003ego back to all tickets\u003c/link\u003e.","tickets.full_page_messenger.loading":"Loadingâ¦","tickets.avatar_image.image_alt":"{firstName}âs avatar","tickets.fields.id":"Ticket ID","tickets.fields.type":"Ticket type","tickets.fields.title":"Title","tickets.fields.ai_title":"AI title","tickets.fields.description":"Description","tickets.fields.created_by":"Created by","tickets.fields.email_for_notification":"You will be notified here and by email","tickets.fields.created_at":"Created on","tickets.fields.sorting_updated_at":"Updated on","tickets.fields.state":"Ticket state","tickets.fields.assignee":"Assignee","tickets.fields.preview":"Preview","tickets.columns.add_column":"Add column","tickets.columns.all_visible":"All columns are visible","tickets.columns.column_options":"{column} column options","tickets.columns.hide_column":"Hide column","tickets.preview.unknown_teammate":"Unknown Teammate","tickets.preview.ticket":"Ticket","tickets.preview.more_matches":"+{count} more","tickets.link-block.title":"Tickets portal.","tickets.link-block.description":"Track the progress of all tickets related to your company.","tickets.link-block.customer_portal_title":"Customer Portal.","tickets.link-block.customer_portal_description":"Track the progress of all tickets and conversations related to your company.","tickets.states.submitted":"Submitted","tickets.states.in_progress":"In progress","tickets.states.waiting_on_customer":"Waiting on you","tickets.states.resolved":"Resolved","tickets.states.description.unassigned.submitted":"We will pick this up soon","tickets.states.description.assigned.submitted":"{assigneeName} will pick this up soon","tickets.states.description.unassigned.in_progress":"We are working on this!","tickets.states.description.assigned.in_progress":"{assigneeName} is working on this!","tickets.states.description.unassigned.waiting_on_customer":"We need more information from you","tickets.states.description.assigned.waiting_on_customer":"{assigneeName} needs more information from you","tickets.states.description.unassigned.resolved":"We have completed your ticket","tickets.states.description.assigned.resolved":"{assigneeName} has completed your ticket","tickets.attributes.boolean.true":"Yes","tickets.attributes.boolean.false":"No","tickets.filter_any":"\u003cb\u003e{name}\u003c/b\u003e is any","tickets.filter_single":"\u003cb\u003e{name}\u003c/b\u003e is {value}","tickets.filter_multiple":"\u003cb\u003e{name}\u003c/b\u003e is one of {count}","tickets.no_options_found":"No options found","tickets.filters.any_option":"Any","tickets.filters.state":"State","tickets.filters.type":"Type","tickets.filters.created_by":"Created by","tickets.filters.assigned_to":"Assigned to","tickets.filters.created_on":"Created on","tickets.filters.updated_on":"Updated on","tickets.filters.date_range.today":"Today","tickets.filters.date_range.yesterday":"Yesterday","tickets.filters.date_range.last_week":"Last week","tickets.filters.date_range.last_30_days":"Last 30 days","tickets.filters.date_range.last_90_days":"Last 90 days","tickets.filters.date_range.custom":"Custom","tickets.filters.date_range.apply_custom_range":"Apply","tickets.filters.date_range.custom_range.start_date":"From","tickets.filters.date_range.custom_range.end_date":"To","tickets.filters.clear_filters":"Clear filters","tickets.filters.add_filter":"Add filter","tickets.filters.search_placeholder":"Search...","conversations.fields.id":"Conversation ID","conversations.fields.title":"Title","conversations.fields.ai_title":"AI title","conversations.fields.created_by":"Created by","conversations.fields.created_at":"Created on","conversations.fields.sorting_updated_at":"Last Updated","conversations.fields.state":"State","conversations.fields.assignee":"Assignee","conversations.fields.preview":"Preview","conversations.states.open":"Open","conversations.states.closed":"Closed","conversations.empty-state.generic.title":"No conversations found","conversations.empty-state.generic.description":"Try using different keywords or filters.","conversations.empty-state.empty-own-conversations.title":"No conversations created by you","conversations.empty-state.empty-own-conversations.description":"Conversations you've started through the messenger will appear here.","conversations.empty-state.empty-q.description":"Try using different keywords or checking for typos.","all.empty-state.generic.title":"No tickets or conversations foun
51d","all.empty-state.generic.description":"Try using different keywords or filters.","all.empty-state.empty-own-all.title":"No tickets or conversations created by you","all.empty-state.empty-own-all.description":"Tickets and conversations you've started through the messenger will appear here.","all.empty-state.empty-q.description":"Try using different keywords or checking for typos.","all.empty-state.empty-combined_state.title":"No tickets or conversations found","all.empty-state.empty-combined_state.description":"Try selecting a different state.","all.empty-state.empty-created_on.title":"No tickets or conversations found","all.empty-state.empty-created_on.description":"Try selecting a different creation date range.","all.empty-state.empty-updated_on.title":"No tickets or conversations found","all.empty-state.empty-updated_on.description":"Try selecting a different update date range.","all.empty-state.empty-creator_id.title":"No tickets or conversations found","all.empty-state.empty-creator_id.description":"Try selecting a different creator.","all.fields.id":"ID","cookie_banner.default_text":"This site uses cookies and similar technologies (\"cookies\") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.","cookie_banner.gdpr_text":"This site uses cookies and similar technologies (\"cookies\") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.","cookie_banner.ccpa_text":"This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.","cookie_banner.simple_text":"We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.","cookie_banner.cookie_policy":"Cookie Policy","cookie_banner.website_terms":"Website Terms of Use","cookie_banner.privacy_policy":"Privacy Policy","cookie_banner.accept_all":"Accept All","cookie_banner.accept":"Accept","cookie_banner.reject_all":"Reject All","cookie_banner.manage_cookies":"Manage Cookies","cookie_banner.close":"Close banner","cookie_settings.close":"Close","cookie_settings.title":"Cookie Settings","cookie_settings.description":"We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.","cookie_settings.ccpa_title":"Your Privacy Choices","cookie_settings.ccpa_description":"You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.","cookie_settings.save_preferences":"Save Preferences","cookie_categories.necessary.name":"Strictly Necessary Cookies","cookie_categories.necessary.description":"These cookies are necessary for the website to function and cannot be switched off in our systems.","cookie_categories.functional.name":"Functional Cookies","cookie_categories.functional.description":"These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.","cookie_categories.performance.name":"Performance Cookies","cookie_categories.performance.description":"These
51cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.","cookie_categories.advertisement.name":"Advertising and Social Media Cookies","cookie_categories.advertisement.description":"Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.","cookie_consent.site_access_blocked":"Site access blocked until cookie consent","v2.common.article_count":"{count, plural, one {# article} other {# articles}}","v2.common.article_navigation":"Article navigation","v2.common.breadcrumb":"Breadcrumb","v2.common.docs_navigation":"Docs navigation","v2.common.collapse":"Collapse {title}","v2.common.expand":"Expand {title}","v2.docs.article.related_articles":"Related articles","v2.docs.article.related_articles_aria_label":"Related articles","v2.docs.article.next":"Next","v2.docs.article.previous":"Previous","v2.docs.home.headline":"{appName} Help Center","v2.docs.home.subheadline":"Search for answers or browse popular topics.","v2.docs.home.view_collection":"View collection","v2.docs.search.results":"{count, plural, one {# result} other {# results}} for {term}","v2.docs.search.no_results":"No results for {term}","v2.docs.toc.label":"On this page","v2.docs.top_bar.brand_home":"{siteName} home","v2.docs.top_bar.default_site_name":"Help Center","v2.docs.top_bar.help_center_links":"Help center links","v2.docs.top_bar.open_navigation":"Open docs navigation","v2.docs.top_bar.close_navigation":"Close docs navigation","v2.docs.top_bar.mobile_navigation":"Mobile docs navigation","v2.docs.top_bar.search":"Search","v2.docs.top_bar.search_aria_label":"Search docs ({shortcut})","v2.presentation.selector_aria_label":"V2 prototype presentation selector","v2.presentation.selector_label":"V2 prototype","v2.presentation.selector_group_aria_label":"Visual presentation","v2.presentation.option.docs":"Docs","v2.presentation.option.minimal":"Minimal","v2.presentation.option.ai_resident":"AI resident","v2.presentation.option.editorial":"Editorial","v2.presentation.option.conversational":"Conversational","v2.action_bar.toolbar_aria_label":"Article actions","v2.action_bar.copy_for_llm":"Copy for LLM","v2.action_bar.copied":"Copied","v2.action_bar.copying":"Copyingâ¦","v2.action_bar.copy_failed":"Copy failed","v2.action_bar.loading":"Loadingâ¦","v2.action_bar.view_as_markdown":"View as markdown","v2.action_bar.view_raw":"View raw","v2.action_bar.send_to_ai":"Send to AI","v2.action_bar.send_to_ai_aria_label":"Send this article to an AI assistant","v2.action_bar.more_actions_aria_label":"More article actions","v2.action_bar.open_in_claude":"Open in Claude","v2.action_bar.open_in_claude_app":"Open in Claude app","v2.action_bar.open_in_chatgpt":"Open in ChatGPT","v2.action_bar.external_ai_prompt":"Read {markdownUrl} and help me with questions about it.","v2.code_block.copy":"Copy","v2.code_block.copied":"Copied","v2.code_block.copy_failed":"Copy failed","v2.code_block.copy_aria_label":"Copy code to clipboard","v2.markdown_modal.article_source":"Article source","v2.markdown_modal.close":"Close","v2.markdown_modal.copy":"Copy markdown","v2.fin.ask":"Ask","v2.fin.name":"Fin","v2.fin.ask_fin":"Ask Fin","v2.fin.ask_question":"Ask Fin a question","v2.fin.ask_about_page":"Ask Fin about this page","v2.fin.close":"Close","v2.fin.send_question":"Send question","v2.fin.thinking":"Fin is thinking","v2.fin.sources":"Sources","v2.fin.prototype.disclosure":"Prototype demo: answers are scripted and do not come from a production Fin API.","v2.fin.suggestion.get_started":"How do I get started?","v2.fin.suggestion.invite_team"
51:"How do I invite my team?","v2.fin.suggestion.configure_integrations":"How do I configure integrations?","v2.fin.suggestion.read_invoice":"How do I read my invoice?","v2.fin.resident.companion_aria_label":"Fin reading companion","v2.fin.resident.name_with_app":"{appName} · Fin","v2.fin.resident.status":"Online · Reading: {title}","v2.fin.resident.intro_title":"Reading along with you","v2.fin.resident.intro_body":"Iâve got this page open. Ask me anything about it and Iâll answer from the docs.","v2.fin.resident.try_asking":"Try asking","v2.fin.prototype.unavailable.body":"This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. 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Choose the integration, connect the account, and review the enabled permissions.","v2.fin.prototype.integrations.title":"Prototype integrations answer","v2.fin.prototype.article.body":"This prototype demo is aware that you are reading â{title}â. 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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.