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href="https://sketchersunited.org/pwa/splash/dark/apple-splash-1668x2388.png" media="(prefers-color-scheme: dark) and (device-width: 834px) and (device-height: 1194px) and (-webkit-device-pixel-ratio: 2)" rel="apple-touch-startup-image" /> 53 <!-- iPad Pro 12.9" (2048px x 2732px) @x2 --> 54 <link href="https://sketchersunited.org/pwa/splash/light/apple-splash-2048x2732.png" media="(device-width: 1024px) and (device-height: 1366px) and (-webkit-device-pixel-ratio: 2)" rel="apple-touch-startup-image" /> 55 <link href="https://sketchersunited.org/pwa/splash/dark/apple-splash-2048x2732.png" media="(prefers-color-scheme: dark) and (device-width: 1024px) and (device-height: 1366px) and (-webkit-device-pixel-ratio: 2)" rel="apple-touch-startup-image" /> 56 57 <!-- CSRF Token --> 58 <meta name="csrf-token" content="3FnF82QrbmuLm20lyhs7XBqCCtf2JbiaAZNK1bRC"> 59 60 <title>FAQ for Sketchers United</title> 61 62 <!-- Styles --> 63 <link href="/css/app.css?id=c3a1da1f22ed4f004b1760909fc91e90" rel="stylesheet"> 64 65 <style> 66 p { opacity: 0.7 } 67 ul { opacity: 0.7 } 68 h4 { margin-top: 30px } 69 h6 { margin-top: 30px } 70 </style> 71 72</head> 73<body ontouchstart=""> 74 75 <div id="app" class="app-wrapper"> 76 77 <navbar-component route="https://sketchersunited.org/redirect"></navbar-component> 78 79 80 81 82 <div class="d-flex h-100 overflow-auto bg-secondary"> 83 84 85 <main> 86 <div v-pre class=""> 87 88 <section id="top" class="faq"> 89 <div class="bg-primary pt-3 py-sm-4"> 90 <div class="container"> 91 <div class="row d-flex justify-content-center"> 92 <div class="col-sm-8 content text-sm-left"> 93 <h3 class="mb-4">Frequently asked questions</h3> 94 95 <!-- TOC --> 96 97 <h4 class="mb-4">Contents</h4> 98 99 <ul> 100 <li><a href="#general">General</a></li> 101 <li><a href="#account">Account</a></li> 102 <li><a href="#app">Mobile app</a></li> 103 <li><a href="#features">New features</a></li> 104 <li><a href="#rules">Rules and enforcement</a></li> 105 <li><a href="#privacy">Privacy and policy</a></li> 106 </ul> 107 108 <!-- General --> 109 110 <h4 id="general" class="mb-4">General</h4> 111 112 <h6 id="q-what">What is Sketchers United?</h6> 113 <p> 114 Sketchers United is an app and a community for amateur artists and creative souls who are looking for a place to grow and find friendship. 115 </p> 116 117 <h6 id="q-who">Who are the people behind Sketchers United?</h6> 118 <p> 119 Sketchers United is developed and maintained by Colorful, a company registered in Swede
119n. 120 </p> 121 122 <h6 id="q-sony-affiliation">Are you in any way affiliated with Sony?</h6> 123 <p> 124 Sony has no involvement in Sketchers United. 125 We use the experience gained at Sony do guide our decisions, but the site and apps are built from scratch by us. 126 </p> 127 128 <h6 id="q-sony-sketch-shutdown">Why was Sony Sketch shut down?</h6> 129 <p> 130 That was a business decision made at the highest level of Sony Mobile. 131 The Sketch team tried very hard to keep the project going, but failed. 132 </p> 133 134 <h6 id="q-sketchers-united-shutdown">Will Sketchers United be shut down like Sony Sketch was?</h6> 135 <p> 136 We plan to keep the app going as long as we can afford it. 137 No silly corporate decisions will cause us to quit. 138 </p> 139 140 <h6 id="q-supporter">How can I support Sketchers United?</h6> 141 <p> 142 You can find us on <a href="https://www.patreon.com/bePatron?u=28322188" target="_blank">Patreon</a>, where we would very much appreciate your support. 143 </p> 144 145 <p><small><a href="#top">Back to contents</a></small></p> 146 147 <!-- Account --> 148 149 <h4 id="account" class="mb-4">Account</h4> 150 151 <h6 id="q-multiple-accounts">Am I allowed to create a second account?</h6> 152 <p> 153 According to our <a href="https://sketchersunited.org/terms">terms</a>, you can have more than one account as long as each account has a meaningful purpose. 154 Creating new accounts to spam or do self-promotion will be treated as abuse. 155 If you create a new account to evade a suspension/ban, the new account will be suspended when discovered. 156 </p> 157 158 <h6 id="q-switch-emails">Can I switch to a different email for my account?</h6> 159 <p> 160 In order to use a new email, sign in on the <a href="https://sketchersunited.org">website</a> using the Google/Apple account for that new email, 161 but <strong>stop</strong> when the app asks for a username for the new account. 162 Then email <a href="mailto:[email protected]">[email protected]</a> and request a switch to the new email. 163 The email should be sent from the old email address. 164 </p> 165 166 <h6 id="q-delete-account">How do I delete my account?</h6> 167 <p> 168 First of all you need to know that deleting your account is permanent and all data will be lost. 169 If you are sure about it, go to <a href="https://sketchersunited.org/me/delete">account deletion</a>. 170 </p> 171 172 <p><small><a href="#top">Back to contents</a></small></p> 173 174 <!-- App --> 175 176 <h4 id="app" class="mb-4">Mobile app</h4> 177 178 <h6 id="q-app">Is there a Sketchers United mobile app?</h6> 179 <p> 180 Yes of course! You can find it on both <a href="https://play.google.com/store/apps/details?id=se.overscore.artx" target="_blank">Android Play Store</a> 181 and <a href="https://apps.apple.com/us/app/sketchers-united/id1492668495" target="_blank">iOS App Store</a>. 182 </p> 183 184 <h6 id="q-app-min-version">Why can't I find the app in the store?</h6> 185 <p> 186 You need to have Android 5.0 (Lollipop) or iOS 12.0 (or later versions) to install the app. 187 If you don't have at least the minimum version, the app will not be listed in the store. 188 </p> 189 190 <h6 id="q-dark-mode">I seem to be missing the dark mode option?</h6> 191 <p> 192 Dark mode is supported on Android 8.1+ and iOS 13.0+. 193 On Android you enable dark mode in the settings in the app. 194 On iOS, the app follows the setting on the device. Go to the settings app to toggle light/dark mode. 195 </p> 196 197 <h6 id="q-app-releases">When will the next update be released?</h6> 198 <p> 199 We do not have scheduled releases, but our goal is to release something at least every month. 200 </p> 201 202 <h6 id="q-languages">Will the app be released in other languages than English?</h6> 203 <p> 204 Yes. Once we have stabilized the feature set, we will reach out to the community to create translations of the app. 205 There is no set date for it, but we expect to start rolling out the first languages during 2021. 206 </p> 207 208 <p><small><a href="#top">Back to contents</a></small></p> 209 210 <!-- Features --> 211 212 <h4 id="features" class="mb-4">New features</h4> 213 214 <h6 id="q-drawing">Will the app get a drawing tool?</h6> 215 <p> 216 Yes, we are working on that. It is an important goal for the app to combine creativity and s
216ocial interaction. 217 </p> 218 219 <h6 id="q-drawing-release">When will the drawing tool be released?</h6> 220 <p> 221 We cannot give a release date for it quite yet. Go to the <a href="https://sketchersunited.org/channels/1">news</a> channel to get updates on the development. 222 The plan is to release a very simple version first, and then let feedback from users guide further development. 223 </p> 224 225 <h6 id="q-feature-x">Will the app get feature X?</h6> 226 <p> 227 We respond to the needs and wishes of our users, so if itâs a feature that many users request and would love, 228 we will probably try to implement that at some time. 229 </p> 230 231 <h6 id="q-feature-suggestions">I have an idea for a new feature. Want to hear about it?</h6> 232 <p> 233 Yes very much! Go to the <a href="https://sketchersunited.org/channels/2">suggestions</a> channel and describe your idea as carefully as you can. 234 Often if it's a good idea someone else has already had it, so try to look in this FAQ and in the channel to see if your idea is already there before you post. 235 </p> 236 237 <h6 id="q-bug-reports">I found a bug. Where can I report it?</h6> 238 <p> 239 Go to the <a href="https://sketchersunited.org/channels/15">bug reports</a> channel and describe the problem as carefully as you can. 240 Bug reports from users help us a great deal in improving the app, so it is very important to us. 241 </p> 242 243 <h6 id="q-patron-perks">What extra features or perks are given to patrons?</h6> 244 <p> 245 We are working on a patron perks list. 246 Right now what you get is a badge and a special invitation to the private patron group, where you can get extra attention for your ideas. 247 Patrons also get our eternal gratitude! 248 </p> 249 250 <p><small><a href="#top">Back to contents</a></small></p> 251 252 <!-- Rules --> 253 254 <h4 id="rules" class="mb-4">Rules and enforcement</h4> 255 256 <h6 id="q-post-rules">What am I allowed to post?</h6> 257 <p> 258 The rules for what you can post, comment, and message are described in the <a href="https://sketchersunited.org/terms">terms</a>. 259 Please read the rules carefully before you share something that you suspect might be against the rules. 260 </p> 261 262 <h6 id="q-post-sensitive">What is the sensitive switch for when posting?</h6> 263 <p> 264 The sensitive switch lets you warn people who you think might get upset if they see your post. 265 This is a courtesy to your fellow community members and does not allow you to stretch the rules defined in the <a href="https://sketchersunited.org/terms">terms</a>. 266 </p> 267 <p> 268 You should use the sensitive switch for things like artistic mild nudity or drawings with violent themes. 269 These are allowed if done in a tasteful way, but may still be personally offensive to some users. 270 </p> 271 272 <h6 id="q-post-offensive-sensitive">Can I post something offensive if I tag it as sensitive?</h6> 273 <p> 274 No. The rules for what you can post are described in the <a href="https://sketchersunited.org/terms">terms</a>, and are the same whether you tag your post as sensitive or not. 275 Please read the rules carefully if you are unsure about an image or topic. 276 </p> 277 278 <h6 id="q-report">How do I report something inappropriate?</h6> 279 <p> 280 Select the report option in the top right corner. 281 You will be asked a few questions about the post before you can send the report. 282 The moderator team will look at your report and make a determination about the post. 283 </p> 284 285 <h6 id="q-report-copyright-other">I found some cool art on the internet that I would like to share. Is that allowed?</h6> 286 <p> 287 No. You may only post content that you own or have permission to post. 288 Putting "Not my art" in the title or description is not enough. 289 If you find an image on the internet that has been posted on Sketchers United, 290 and you have reason to believe that the poster is not the owner, report the post as a copyright violation. 291 </p> 292 293 <h6 id="q-report-copyright-mine">Someone stole my drawing! What should I do?</h6> 294 <p> 295 Report the post as a copyright violation, and include a link to your original work. 296 </p> 297 298 <h6 id="q-reported-me">What happens when someone reports my post?</h6> 299 <p> 300 The moderator team will receive the report and try to determine if the complaint has merit. 301 If the reported post is found to be against the rules, it will be removed. 302 The offending account may be suspended temporarily or permanently if it's a serious offense. 303 </p> 304 305 <h6 id="q-multiple-reports">Am I in trouble if many users report my art?</h6> 306 <p> 307 You are in trouble if you are breaking the rules. 308 Being reported only means that a moderator will look at your post. 309 If the post is against the rules, the moderator will take action. 310 If the post is within the rules, there will be no action regardless of the number of reports. 311 </p> 312
313 <h6 id="q-use-base">Can I use someone else's drawing as base or background for my work?</h6> 314 <p> 315 Only if you have explicit permission from the owner of the base or background. 316 You must also give credit to the original artist by linking to the artist's profile or 317 - if the artist does not have a profile on Sketchers United - providing information on how to find the artist. 318 The user who has shared the base or background will hopefully include information about how their content can be used. 319 If you are unsure, it is best to ask the original artist directly. 320 </p> 321 322 <h6 id="q-tracing">What is your policy on tracing?</h6> 323 <p> 324 Tracing is when someone's work is put in the background of a drawing, and you draw along the lines of that drawing. 325 Sketchers United has a policy against traced drawings as most users consider such art dishonest. 326 Such drawings are considered copied from the original and are thus copyright violations. 327 </p> 328 329 <h6 id="q-chat-rules">What are the rules for the chat?</h6> 330 <p> 331 The same as for the rest of the app, as described in the <a href="https://sketchersunited.org/terms">terms</a>. 332 </p> 333 334 <h6 id="q-post-rules">What happens if I break the rules?</h6> 335 <p> 336 If a violation of the community rules happens, a moderator may suspend the offending account temporarily or permanently. 337 The duration of the suspension depends on the severity of the violation, and if it's a repeat offense. 338 Check the <a href="https://sketchersunited.org/mod_guide">moderator guidelines</a> for more information about how how the rules are enforced. 339 </p> 340 341 <h6 id="q-post-rules">What does it mean to be suspended?</h6> 342 <p> 343 If an account is suspended, the owner cannot perform any actions in the community, such as posting, commenting, and chatting. 344 If the suspension is temporary, all features will be restored when it expires. 345 </p> 346 347 <h6 id="q-suspension-info">How do I know if I am suspended?</h6> 348 <p> 349 When suspended, a banner appears at the top of your profile, stating that a suspension is in place, 350 and when the suspension expires. If the suspension is permanent there will be no expiration date. 351 </p> 352 353 <h6 id="q-suspension-reason">Why is my account suspended?</h6> 354 <p> 355 Probably because you broke the rules of the community. 356 Moderators will suspend users who post highly offensive content or engage in harassment or generally offensive behavior or spam. 357 Suspensions are also applied in cases of repeated copyright infringement. 358 To find out the specific reason for a moderator suspension, email <a href="mailto:[email protected]">support</a>. 359 </p> 360 361 <h6 id="q-muted">Why am I not allowed to message in a public chat room?</h6> 362 <p> 363 You are either susupended or a moderator has muted you in the specific chat room. 364 To see if you are suspended, check if you have a suspension banner at the top of your profile. 365 If you are muted, your chat function will return after a while. 366 </p> 367 368 <h6 id="q-appeal">Can I appeal a suspension/ban?</h6> 369 <p> 370 Appeals should be sent to <a href="mailto:[email protected]">[email protected]</a>. 371 If you are suspended, try to understand why before contacting us. 372 Explain how you see things, why you think the suspension is unfair, and how you will try to avoid the same thing happening in the future. 373 If it is a temporary suspension, the best idea might be to wait for the suspension to expire and avoid breaking the rules in the future. 374 </p> 375 <p> 376 Appeals must be sent from the email address that is associated with the account. 377 Please prepare your case carefully before appealing. 378 Provide the username the appeal applies to. 379 </p> 380 381 <h6 id="q-admins">Who are the administrators?</h6> 382 <p> 383 Administrators have the highest level of control of the community and determine who gets any other privileged role. 384 </p> 385 386 <h6 id="q-moderators">Who are the moderators?</h6> 387 <p> 388 Moderators are users with special privileges who help us enforce the rules of the community. 389 Moderators have access to special tools for reviewing reports, remove content, and suspend users who are in violation of the terms. 390 Moderators can also mute users who abuse the chat. 391 The moderator team is guided by the <a href="https://sketchersunited.org/mod_guide">moderator guidelines</a>. 392 A link to a list of the <a href="https://sketchersunited.org/moderators">current moderators</a> can be found in the sidebar of the website. 393 </p> 394 395 <h6 id="q-moderator-apply">How can I become a moderator?</h6> 396 <p> 397 The need for more moderators is determined by the current moderator team. 398 You can contact the moderator team by asking a question in <a href="https://sketchersunited.org/chats/27159">Ask the mods</a>. 399 </p> 400 401 <p><small><a href="#top">Back to contents</a></small></p> 402 403 <!-- Privacy --> 404 405 <h4 id="privacy" class="mb-4">Privacy and personal safety</h4> 406 407 <h6 id="q-personal-info">What are your rules and recommendations for personal information?</h6> 408 <p> 409 You are not required to give us any personal information when signing up to use the service except your email address. 410 You do not have to give us your real name. 411 The email address is used to identify your account and to email important information about your account. 412 The email address will never be shared with any third party. 413 Please read more in our <a href="https://sketchersunited.org/privacy">privacy policy</a>. 414 </p> 415 <p> 416 If you wish to reveal your real name, for promotional or other reasons, feel free to do so, 417 as long as you are of legal age in your jurisdiction. See below for recommendations for underage users. 418 </p> 419 420 <h6 id="q-privacy-underage">Do you have any special recommendations for underage users?</h6> 421 <p> 422 Yes. 423 DO NOT share any personal information about your self in the app that can be used to 424 identify you in real life, including but not limited to your home address or full name. 425 </p> 426 <p> 427 This app is rated 12+ on Google Play and the App Store. 428 If you are under 12 years old, talk to a parent or legal guardian about using the app under their supervision. 429 </p> 430 431 <h6 id="q-harassment">I am being harassed or bullied. What should I do?</h6> 432 <p> 433 First of all, you should probably block the user who is targeting you. 434 If someone has posted offensive personal attacks against you, you should report the posts. 435 If the harassment is serious, file a complaint via email to our <a href="mailto:[email protected]">support</a>. 436 Examples of very serious harassment are threats of violence and hate speech. 437 </p> 438 439 <h6 id="q-user-block">What happens if I block someone?</h6> 440 <p> 441 When you block a person, the user 442 </p> 443 <ul> 444 <li>Cannot comment or react to your posts.</li> 445 <li>Cannot contact you using the chat option.</li> 446 <li>Can mention you, but you will not be notified.</li> 447 <li>Cannot follow you, and if the user is already following you, the follow is removed. 448 <li>Cannot view your posts while signed in. Note however that anyone can see all profiles and posts on the web when not signed in. 449 </ul> 450 <p> 451 You will see at the top of a user's profile if you have blocked the user. The user is also added to the block list that you can find in the app settings. 452 The user who is blocked will also be able to see on your profile that you have blocked them. 453 </p> 454 455 <p><small><a href="#top">Back to contents</a></small></p> 456 </div> 457 </div> 458 </div> 459 </div> 460 461 <footer v-pre class="footer bg-secondary position-relative py-4 py-md-5 px-md-4" style="z-index:5"> 462 <div class="container"> 463 <div class="row"> 464 <div class="col-md-3"> 465 <h6>About</h6> 466 <ul class="list-group"> 467 <li class="list-group-item"><a href="https://sketchersunited.org/about" class="font-weight-normal">About us</a></li> 468 <li class="list-group-item"><a href="https://sketchersunited.org/faq" class="font-weight-normal">FAQ</a></li> 469 <li class="list-group-item"><a href="mailto:[email protected]" class="font-weight-normal">Contact</a></li> 470 </ul> 471 </div> 472 <div class="col-md-3"> 473 <h6>Legal</h6> 474 <ul class="list-group"> 475 <li class="list-group-item"><a href="https://sketchersunited.org/terms" class="font-weight-normal">Terms of service</a></li> 476 <li class="list-group-item"><a href="https://sketchersunited.org/privacy" class="font-weight-normal">Privacy policy</a></li> 477 </ul> 478 </div> 479 <div class="col-md-3"> 480 <h6>Follow us</h6> 481 <div class=""> 482 <a href="https://aminoapps.com/invite/K4E3XQMXMW" target="_blank" class="amino p-2"> 483 <svg class="icon" width="32px" height="32px" viewBox="0 0 32 32" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> 484 <g id="amino" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> 485 <path d="M14.8831556,5.02363212 C14.1346305,5.12951411 13.5541999,5.57252699 13.0689109,6.40789191 C12.7974382,6.8752817 5.17821596,25.4484081 5.05306956,25.947803 C4.91229036,26.5097154 5.0517248,26.8462659 5.46986002,26.9537233 C5.70561265,27.014251 8.25703598,27.0159093 8.54515006,26.9557133 C8.91462191,26.8786026 9.0075782,26.8081252 9.95268988,25.8909235 C11.9654542,23.9377035 13.7297747,22.5761624 15.9757702,21.242978 C16.8636457,20.7159726 18.3554849,19.9167584 18.3830525,19.9534067 C18.3933903,19.9671705 19.487938,22.5559312 20.2623497,24.3982943 C21.2230101,26.6836703 21.2606633,26.7423739 21.8871517,26.931668 C22.1397978,27.0080324 25.067837,27.0096907 25.2610617,26.933575 C25.5426201,26.8226353 25.6808779,26.6396427 25.7037388,26.3476173 C25.7313903,25.9945668 25.7597143,26.0668684 23.4138706,20.4875428 L22.4703558,18.2432924 C22.4624554,18.2243879 22.5012012,18.1917195 22.5607066,18.1671768 C22.8763882,18.0370837 23.6745012,17.7454729 24.2240023,17.5594125 C26.6617937,16.7344119 27,16.479864 27,15.4697979 C27,14.5116364 26.3783863,13.7167339 25.4450412,13.4811734 C25.025141,13.3752914 25.1684416,13.3364874 22.1278631,14.378061 C21.5668475,14.5702571 21.0934932,14.7221567 21.0759274,14.7155235 C21.0412158,14.7022572 20.5281912,13.5435252 18.743027,9.44604988 C17.2909421,6.11296456 17.2279066,5.98900719 16.7732108,5.56688879 C16.3099422,5.13697642 15.5749487,4.92570994 14.8831556,5.02363212 M15.4140623,13.0491287 C15.7635325,13.1907474 16.0646131,13.7641997 16.9617525,15.9972823 L17,16.092436 L16.7507468,16.2115889 C15.1928287,16.9567165 13.6417005,17.8585678 12.3211745,18.787332 C12.1491039,18.9083252 12.004623,19.0039389 12.0000677,18.9998751 C11.9955123,18.9958113 12.2215592,18.4810921 12.5023557,17.8561142 C12.7832383,17.231213 13.306498,16.0585456 13.6650787,15.2502378 C14.4282231,13.5301876 14.520189,13.3479312 14.710223,13.1782494 C14.9091958,13.0007468 15.1746074,12.9520582 15.4140623,13.0491287" id="Shape" fill="currentColor"></path> 486 </g> 487</svg> </a> 488 <a href="https://discord.com/invite/TfjRr3UMhj" target="_blank" class="discord p-2"> 489 <svg class="icon" width="32px" height="32px" viewBox="0 0 32 32" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> 490 <g id="discord" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> 491 <path d="M24.54,5 C25.896,5 27,6.104 27,7.472 L27,29 L24.42,26.72 L22.968,25.376 L21.432,23.948 L22.068,26.168 L8.46,26.168 C7.104,26.168
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515</footer> 516 </section> 517 518</div> 519 </main> 520 521 </div> 522 523 524 </div> 525 526
526<script> 527 function hasSideBarNav() { 528 const navMenu = document.getElementById('side-bar-nav'); 529 return (navMenu && window.getComputedStyle(navMenu).display === 'block'); 530 } 531 532 // Fixes the layout for expanded side bar 533 if (hasSideBarNav() && JSON.parse(localStorage.getItem('side-bar-opened'))) { 534 document.getElementById('app').classList.add('side-bar-opened'); 535 document.getElementById('sideBar').classList.add('expanded'); 536 } 537 538 // Fixes the layout for collapsed side bar 539 const sideBar = document.querySelector('#sideBar'); 540 if (sideBar) { 541 document.getElementById('app').classList.toggle('side-bar-shown'); 542 } 543 </script>
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