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1<HTML>
2<HEAD>
3<META Name="Keywords" Content="Train, G-Gauge, G-Scale, 
4Garden Railroading, Garden Railway, Garden Railroad, Model Trains, Model Railroad,
5Model Railways, toy trains, scale trains, aristo-craft, LGB, Bachmann, MTH, 
6Piko, Pola, HLW, Garden Railroads, Garden Railways, Pond, 
7Landscaping, water garden, Rock Garden, Railroad, Garden, Scale, Gauge, 
81:20.3, 1:32, 1:22.5, 1:24, 1:29, Family">
9<TITLE>Garden Train Store(tm) Contact Page</TITLE>
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14<H1>Garden Train Store (tm) Contact Page</H1><a href="http://familygardentrains.com/index.htm"><IMG SRC="http://familygardentrains.com/fgt_tiny.gif"  HSPACE=10 BORDER=0 ALIGN=right></a>
15<P>We want to hear from you.  If you have something to mail, you can send it to us in care of:
16<P><ul>Breakthrough Communications
17<br>4923 W. National Rd.
18<br>Springfield OH 45504
19<br> </ul>
20<p>If you just want to say "Hi," sign up for our mailing list, or ask a question about trains, please type your name, e-mail address, and message into the following form. In case you wondered, no salesman will call, and your contact information will not be given to anyone else under any circumstances. But it would help us plan future products and maybe even answer your question better if you'd help with a handful of survey questions, too.  
21<P><b><big><font color="#BB0000">Questions about Orders or Returns</b></font></big> - Technically, we don't sell the trains in our buyers' guides.  We review products we like and, when possible, provide links to vendors we trust.   We can usually answer questions about the quality or size of the product, but <b>we can't answer questions about orders or returns.</b>  If you have questions about an order</b> you placed with one of our recommended suppliers, please check the links below:
22<UL>
23<P><LI>If you ordered a Bachmann or AristoCraft product, please go to the general <a href="http://garden-train-store.com/site_mgr/ordertracking/order_tracking.htm"><b>Order Tracking</b></a> page.
24
25<P><LI>If you ordered a <b>Lionel</b> product, the best place to start is on the <a href="http://garden-train-store.com/site_mgr/ordertracking/order_tracking_lionel.htm"><b>Lionel Order Tracking</b></a> page.
26
27<P><LI>If you ordered a <b><a href="http://bigchristmastrains.com/hawthorne_trains/hawthorne_trains.htm" target=new><font color=#"FF0000">Hawthorne Village</a></b></font> product, please find a copy of your order or invoice and go to the <a href="http://bradfordexchange.com/service_contact-us.html" target=new>Bradford Exchange Contact Page</a> or call the Bradford Exchange customer service phone number: 1-866-907-3607. In Canada, call 1-866-285-0932. (This used to be called "Collectibles Today," in case you wondered.)
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34</ul><P>For all other questions, concerns, suggestions, etc., please use the form below.
35
36<P><big><font color=DD0000><b>Note for Real People Who Want to Ask Questions or Sign Up </b></font></big> Sadly, every week dozens of spammers and jokesters fill out this form thinking that somehow their unwelcome advertisements or content will show up on my site (they don't).  Some of those fake request from spammers even come with real people's e-mails attached  - they've harvested someone else's address book so their requests would look legit.  So I'm now asking people who want to subscribe to our newsletters to <b>supply their real full name and some information about themselves </b>and/or their hobby so we know it's it's not just a random spam attempt.  You can check off boxes that apply to you (I can tell if a real hobbyist does this), and/or you can add a comment about trains or related hobbies.  Considering how much personal information I've shared over the years on these web pages, I don't think that's asking too much. Again, NONE of your personal information will every be revealed, sold, traded, or used in any way except for me to have a better idea of who my readers are.  
37<P><b>Update for 2010</b> - Before this year when someone signed up with no information to speak of, I used to e-mail them back and ask them to verify the request.  As often than not, they had never heard of us - some spammer had just used their e-mail address in a vain attempt to hack our site.  Unfortunately, that kind of followup on our part meant that we spend hours following up on would-be hackers that we could have spent helping out real people with real questions.
38<P>
38So, sadly, if you attempt to sign up with no information to speak of, we will probably delete your request without even getting back to you.
39I heartily apologize for any inconvenience, but the fake sign-up requests have gotten out of control at our end, and we want to devote our attention to real people with real questions. 
40
41<P>Thanks, and happy railroading, 
42<P>Paul Race
43<P><a href="http://family-garden-trains.com">Family Garden Trains</a>
44
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70<input type="hidden" name="redirect" value="http://familygardentrains.com/thank_you.htm">
71<input type="hidden" name="subject" value="Family Garden Trains Contact Page">
72<input type="hidden" name="required" value="email,name">
73<table><tr><td width=160><br><small><b>Your First and Last Name (<font color="#DD0000">Real Full Name Required)</font><br><input type="text" name="name" ></b></td><td width=160><center><br><b><br><small>
74Your email address(<font color="#DD0000">Required)</b><input type="text" name="email"> 
75</td><td width=180><br><br><center><small>Your email address again, just to be sure<br><input type="text" name="email_again">
76</td></tr></table>
77<P>Do you use a spam-blocking mechanism that blocks all messages from unknown senders?<a href="#spamblockernote">(See note at bottom of page.)</a>
78<br>
79<table><tr>
80<td width=60><center><INPUT TYPE="radio" NAME="nameblock" VALUE="block_yes"></center></td>
81<td width=60><center><INPUT TYPE="radio" NAME="nameblock" VALUE="block_no"></center></td><tr>
82<td width=60><center><small>Yes</small></center></td>
83<td width=60><center><small>No</small></center></td>
84</tr></table>
85Street Number and Street Name <small>(Optional)</small><br><input type="text" name="street_add" size=60><br>
86<table><tr><td width=200><small>Your City or Town <small>(Optional)</small><br><input type="text" name="city_add" size=30></td><td width=200><center><small>Your State <small>(Optional)</small><br><input type="text" name="state_add"></td><td width=180><center><small>Your Zip Code <small>(Optional)</small><br><input type="text" name="zip_add"></td></tr></table>
87<P><b>Would you like to receive our FREE monthly e-mail newsletter about garden railroading? 
88<br></b>
89<table><tr>
90<td width=60><center><INPUT TYPE="radio" NAME="E_Mail_List" VALUE="email_yes"></center></td>
91<td width=60><center><INPUT TYPE="radio" NAME="E_Mail_List" VALUE="email_no"></center></td><tr>
92<td width=60><center><small>Yes</small></center></td>
93<td width=60><center><small>No</small></center></td>
94</tr></table
95<P>If you checked "Yes" above, would you like to receive (by US Mail) any Garden Railroading-related mailings or product catalogs that become available (usually about once a year)? (Note: This option is only available if you've checked the "yes" box above.) 
96
97<br>
98<table><tr>
99<td width=60><center><INPUT TYPE="radio" NAME="US_Mail_List" VALUE="us_mail_yes"></center></td>
100<td width=60><center><INPUT TYPE="radio" NAME="US_Mail_List" VALUE="us_mail_no"></center></td><tr>
101<td width=60><center><small>Yes</small></center></td>
102<td width=60><center><small>No</small></center></td>
103</tr></table>
104
105<P>What kinds(s) of railroad would you like to model? <small>(Optional, check all that apply)</small><br>
106<table><tr>
107<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_a" VALUE="no_preference"></td>
108<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_b" VALUE="us_narrow"></td>
109<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_c" VALUE="us_standard"></td>
110<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_d" VALUE="euro_metre"></td>
111<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_e" VALUE="us_2foot"></td>
112<td width=80><center><INPUT TYPE="checkbox" NAME="modeling_interest_f" VALUE="euro_standard"></td>
113</tr><tr>
114
115<td width=80><center><small>No Preference<br>or Undecided</small></center></td>
116<td width=80><center><small>US Narrow<br>Gauge</small></center></td>
117<td width=80><center><small>US Standard<br>Gauge</small></center></td>
118<td width=80><center><small>European<br>Metre Gauge</small></center></td>
119<td width=80><center><small>US 24" <br>Industrial<br>Lehmann</small></center></td>
120<td width=80><center><small>European<br>Standard Gauge</small></center></td>
121
122</tr></table>
123<P><center>
124Other Modeling Interest(s) <input type="text" name="other_modeling_interest" size=30>
125</center>
126
127<P>Do you have any Large Scale Trains? <small>(Optional, check all that apply)</small><br>
128<table><tr>
129<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_0" VALUE="no_gr_trains"></td>
130<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_a" VALUE="aristocraft"></td>
131<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_b" VALUE="bachmann"></td>
132<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_c" VALUE="usa"></td>
133<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_d" VALUE="lgb"></td>
134<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_e" VALUE="mth"></td>
135<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_f" VALUE="ams"></td>
136<td width=60><center><INPUT TYPE="checkbox" NAME="I_Have_GR_Trains_g" VALUE="lionel"></td>
137</tr><tr>
138
139<td width=60><center><small>No</small></center></td>
140<td width=60><center><small>AristoCraft</small></center></td>
141<td width=60><center><small>Bachmann</small></center></td>
142<td width=60><center><small>USA<br>Trains</small></center></td>
143<td width=60><center><small>LGB/<br>Lehmann</small></center></td>
144<td width=60><center><small>MTH</small></center></td>
145<td width=60><center><small>Accucraft/<br>AMS</small></center></td>
146<td width=60><center><small>Lionel</small></center></td>
147
148</tr></table>
149<P><center>
150Other Large Scale Train Brand(s) <input type="text" name="other_ls_brand" size=30>
151</center>
152<P>If you have a working Garden Railroad, how long has it been operating? <small>(Optional)</small><br>
153<table><tr>
154<td><center><INPUT TYPE="radio" NAME="HowLong_Installed" VALUE="under1yr"></center></td>
155<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Installed" VALUE="1to3yrs"></center></td>
156<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Installed" VALUE="3to6yrs"></center></td>
157<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Installed" VALUE="over6yrs"></center></td></tr>
158<tr>
159<td width=60><center><small>Under 1 Year</small></center></td>
160<td width=60><center><small>1 to 3 Years</small></center></td>
161<td width=60><center><small>3 to 6 Years</small></center></td>
162<td width=60><center><small>Over 6 Years</small></center></td>
163</tr></table
164<input type="text" name="hasrailroad"><br>
165If you don't have a working Garden Railroad, how soon might you be building one? <small>(Optional)</small><br>
166<table><tr>
167<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="havenow"></center></td>
168<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="under1yr"></center></td>
169<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="1to2yrs"></center></td>
170<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="2to4yrs"></center></td>
171<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="over4yrs"></center></td>
172<td width=60><center><INPUT TYPE="radio" NAME="HowLong_Until" VALUE="dontknow"></center></td></tr>
173<tr>
174<td width=60><center><small>Already Have One</small></center></td>
175<td width=60><center><small>Under 1 Year</small></center></td>
176<td width=60><center><small>1 to 2 Years</small></center></td>
177<td width=60><center><small>2 to 4 Years</small></center></td>
178<td width=60><center><small>Over 4 Years</small></center></td>
179<td width=60><center><small>Don't Know</small></center></td>
180</tr></table
181<P><P>Please Enter Your Comments or Questions (Please insert any comments here. If you're just signing up for the newsletters, please 
182say something about your hobby or interests so we know you're a real person - see the Note for 2008 above for more information.)<br>
183<TEXTAREA NAME="comment" ROWS=8 COLS=60>
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208<p></p>
209<a name="spamblockernote"><b>*Note:</a></b> Unfortunately, in addition to the many reader questions we answer every month, we get a certain number of questions and signups from people who are nevertheless use systems that keep our e-mails from getting through to them. If you use a system that rejects e-mails from all unknown senders automatically, please let us know in the comment area how you've made provision for our e-mails to get to you without us having to jump through hoops. Thanks - Paul &c
210</td></tr></table><hr>
211<center><b><P>To return to the <a href="http://garden-train-store.com">Garden Train Store(tm)</a>, click <a href="index.htm">here</a>.</b>
212<b><P>To return to the <a href="http://familygardentrains.com/index.htm">Family Garden Trains Home Page</a>, click <a href="index.htm">here</a>.</b>
213</center>
214<HR>
215<center>
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218<P><center><a href="http://bigchristmastrains.com/sports_trains/sports_trains.htm"><img src="http://bigchristmastrains.com/sports_trains/mlb_anime.gif" border=0 alt="Click to see exclusive, licensed train collections in your favorite sports team colors!"></a></center>
219<P>
220<HR>
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224<table border=1 bgcolor="117711">
225<tr><td colspan=2 bgcolor="004400"><font size=1 face="verdana, swiss" ><center><b><font color="FFFFFF">Home Pages</font></b></center></td>
226<td colspan=2 bgcolor="004400"><font size=1 face="verdana, swiss"><center><b><font color="FFFFFF">Reading Index Pages</font></b></center></td><td colspan=3 bgcolor="004400"><font size=1 face="verdana, swiss"><center><b><font color="FFFFFF">Buyer's Guide Pages</font></b></center></td></tr>
227<tr>
228<td bgcolor="FFFFF0" ><a href="http://familygardentrains.com/"><IMG SRC="http://familygardentrains.com/fgt_tiny.gif" border=0 
229alt="Return to Family Garden Trains Home page"></a>
230</td><td bgcolor="FFFFF0" ><a href="http://bigindoortrains.com/index.htm"><IMG SRC="http://bigindoortrains.com/bit_tiny.gif" border=0 
231alt="Return to Big Indoor Trains Home page"></a>  
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235</td>
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238<td ><a href="http://familygardentrains.com/"><img src="http://familygardentrains.com/primer/primer_tiny.gif" border=0 alt="Garden Railroading Primer Articles: All about getting a Garden Railroad up and running well"></a></td>
239
240<td ><a href="http://bigindoortrains.com/primer/primer.htm"><img src="http://bigindoortrains.com/primer/bit_primer_tiny.gif" border=0 alt="Big Indoor Trains Primer Articles: All about setting up and displaying indoor display trains and towns."></a></td>
241
242<td ><a href="http://garden-train-store.com/index.htm">
243<img src="http://garden-train-store.com/garden_tr_str_tiny.jpg" border=0 alt="Garden Train Store: Index to train, track, and other products for Garden Railroading" ></a></td><td ><a href="http://bigchristmastrains.com/index.htm"><img src="http://bigchristmastrains.com/big_xmas_train_tiny.gif" border=0 alt="Big Christmas Trains: Directory of Large Scale and O Scale trains with holiday themes" ></a></td><td ><center><font size=1 face="verdana, swiss" color="FFFFFF"><a href="http://bigtrainstore.com/index.htm"><img src="http://bigtrainstore.com/bigtrainstore_title_tiny.gif" border=0 alt="On30 and O Gauge trains to go with indoor display villages and railroads"></a></center></td></tr>
244</table>
245<P></center>
246<hr>
247<center><table width=720><tr><td><p><small>Note: Family Garden Trains?, Garden Train Store?, Big Christmas Trains?, BIG Indoor Trains?, and BIG Train Store? are trademarks of Breakthrough Communications (www.btcomm.com). All information, data, text, and illustrations on this web site are Copyright (c) 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 by Paul D. Race.  Reuse or republication without prior written permission is specifically 
248forbidden.
249<br>Garden Train Store(tm) is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.   
250
251<hr><P>For more information, please <A HREF="http://garden-train-store.com/contact.htm" target=new>contact 
252us</A></small>
253</td></tr></table></center>
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259<table width=400 bgcolor="#FFFFC0" border=1 cellpadding="0">
260<td bgcolor="FFFFC0" width=400><b><center><a href="http://bigtrainstore.com/o_gauge/o_gauge.htm" target=new><img src="http://bigtrainstore.com/o_gauge/lionel_banner_left.gif" border=0 alt="Click to see new and vintage-style Lionel trains."></a></center></b></td><td width=230 bgcolor="555533"><a href="http://bigtrainstore.com/o_gauge/o_gauge.htm" target=new><img src="http://bigtrainstore.com/o_gauge/lionel_banner_half.gif" border=0 alt="Click to see new and vintage-style Lionel trains" align=right></a></td></tr>
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