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https://www.nakheel.com/en/contact-us

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2	Contact Us Page
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18<meta property="og:title" content="Contact Us Page" /><meta property="og:type" content="website" /><meta property="og:url" content="https://www.nakheel.com/en/contact-us" /><meta property="og:site_name" content="Nakheel Corporate" /><link rel="canonical" href="https://www.nakheel.com/en/contact-us" /><meta name="twitter:card" content="summary" /><meta property="twitter:title" content="Contact Us Page" /><meta name="twitter:card" content="summary" /><meta property="twitter:title" content="Contact Us Page" />
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26<meta name="description" content="Contact Nakheel customer care for property or community support. Get helpline numbers, call center info, and connect with Nakheel quickly and easily.
27" /></head> <body>  <div class="content-wrapper"> <header class="header-section"> <div class="top-header"> <div class="custom-container h-100"> <div class="d-flex h-100 align-items-center justify-content-end"> 
28
29
30
31
32
33
34
35
36
37
38<input id="HiddenSections" name="HiddenSections" type="hidden" value="Filter Section,Button,Contact Us,Request Call Interest Form,Project Detail,chaticons,Contact Us Service Description Section,Form and Contact Us Section,Media Center Categories,Media Center Listing,Our Work Culture Listing,Our Work Culture Heading Description,Nakheel Stands For Listing,Nakheel Stands For Heading Description,News Categories,News Listing,Latest CSR News Listing,Create Positive Impact Listing" />
39
40
41
42            <div class="dropdown">
43                        <a>E-Services</a>
44                    <ul class="dropdown-menu">
45                            <li><a class="dropdown-item" target="_blank" href="/en/e-services/online-services">Nakheel Online Services</a></li>
46                            <li><a class="dropdown-item" target="_blank" href="/en/e-services/meydan-online-services">Meydan Online Services</a></li>
47                    </ul>
48            </div>
49
50
51            <div class="dropdown">
52                        <a href="/en/media-centre" target="_self">Media Centre</a>
53                    <ul class="dropdown-menu">
54                            <li><a class="dropdown-item" target="_self" href="/en/media-centre/blogs">Blogs</a></li>
55                            <li><a class="dropdown-item" target="_self" href="/en/media-centre/press-releases">Press Releases</a></li>
56                            <li><a class="dropdown-item" target="_blank" href="/en/media-centre/media-kit">Media Kit</a></li>
57                    </ul>
58            </div>
59
60
61            <div class="dropdown">
62                    <a class="dropdown-item hidearrow" target="_blank" href="/en/dubai-holding-communities">Dubai Holding Communities</a>
63            </div>
64
65
66            <div class="dropdown">
67                    <a class="dropdown-item hidearrow" target="_self" href="/en/visa-concierge">Visa Concierge</a>
68            </div>
69
70
71            <div class="dropdown">
72                        <a href="/en/mortgage" target="_self">Mortgage</a>
73                    <ul class="dropdown-menu">
74                            <li><a class="dropdown-item" target="_self" href="/en/mortgage/handover-financing">Handover Financing</a></li>
75                            <li><a class="dropdown-item" target="_self" href="/en/mortgage/off-plan-financing">Off-plan Financing</a></li>
76                    </ul>
77            </div>
78
79
80            <div class="dropdown">
81                    <a class="dropdown-item hidearrow" target="_self" href="/en/land-sales-enquiry">Land Enquiry</a>
82            </div>
83
84
85            <div class="dropdown">
86                    <a class="dropdown-item hidearrow" target="_self" href="/en/contact-us">Contact Us</a>
87            </div>
88 <a class="call-btn" href="tel:+9718006254335"> <img alt="" src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/call.svg" style=""> 800 NAKHEEL
89                        </a> </div> </div> </div> <div class="bottom-header"> <nav class="navbar navbar-expand-md"> <div class="custom-container w-100"> <div class="row"> <div class="col-sm-12"> <div class="menu-outer"> 
90            <a class="Logo" href="/en">
91                <img src="/images/nakheelcorporatelibraries/logos/nakheel-log.svg?sfvrsn=f5c04a69_1" alt="">
92            </a>
93 <div class="helper-icons"> <div class="cls-icon-div"> <a href="tel:+9718006254335"> <img src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/call-white.svg" alt=""> </a> <a class="cls-loca-pin-ic" target="_blank" href="https://www.google.com/maps/place//data=!4m2!3m1!1s0x3e5f6b4084d56593:0x2642cd85f3bd64c7?source=g.page.share">
93 <img src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/Icon-w-Locate.svg" alt=""> </a> <a class="cls-search-inp" href="javascript:;" type="button"
94                                               data-bs-toggle="modal" data-bs-target="#exampleModal"> <img src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/Icon-w-Search.svg" alt=""> </a> </div> <button class="navbar-toggler" type="button" data-bs-toggle="collapse"
95                                                data-bs-target="#navbarSupportedContent"
96                                                aria-controls="navbarSupportedContent" aria-expanded="false"
97                                                aria-label="Toggle navigation"> <img src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/Icon-w-Burger-Menu.svg" alt=""> </button> </div> <div class="collapse navbar-collapse" id="navbarSupportedContent"> 
98 <ul class="navbar-nav ms-auto mb-2 mb-lg-0"> 
99
100                        <!--Desktop Nav Item-->
101                        <li class="nav-item ">
102                            <div class="nav-link">
103                                <a aria-current="page" target="_self" href="/en/new-launches">
104                                    New Launches
105                                </a>
106                            </div>
107                        </li>
108                        <!--Desktop Nav Item ends-->
109                        <!--Mobile Item-->
110                            <li class="nav-item mobileviewmenu">
111                                <div class="nav-link">
112                                    <a aria-current="page" target="_self" href="/en/new-launches">
113                                        New Launches
114                                    </a>
115                                </div>
116                            </li>
117                        <!-- Mobile Item End-->
118                        <!--Desktop Nav Item-->
119                        <li class="nav-item position-two">
120                            <div class="nav-link">
121                                <a aria-current="page" target="_self" href="/en/latest-handovers">
122                                    Latest Handovers
123                                </a>
124                                    <em class="icarrowdown"></em>
125                            </div>
126                                <div class="megamenu-outer gridfour split-grid">
127                                    <div class="custom-container">
128                                        <div class="menu-wrapper small">
129                                        <div class="right-menu">
130
131                                                        <div class="mega-title">
132                                                            Latest Handovers
133                                                        </div>
134                                                        <ul class="menu-list">
135                                                                <li><a href="/en/latest-handovers/jebel-ali-village" target="_self">Jebel Ali Village</a></li>
136                                                                <li><a href="/en/latest-handovers/lagoon-views" target="_self">Lagoon Views</a></li>
137                                                                <li><a href="/en/latest-handovers/tilal-al-furjan" target="_self">Tilal Al Furjan</a></li>
138                                                                <li><a href="/en/latest-handovers/murooj-al-furjan" target="_self">Murooj Al Furjan</a></li>
139                                                                <li><a href="/en/latest-handovers/canal-front-residences" target="_self">Canal Front Residences</a></li>
140                                                        </ul>
141                                        </div>
142                                        </div>
143                                    </div>
144                                </div>
145                        </li>
146                        <!--Desktop Nav Item ends-->
147                        <!--Mobile Item-->
148                            <li class="nav-item mobileviewmenu">
149                                <div class="nav-link">
150                                    <a aria-current="page" target="_self" href="javascript:void(0);" class="preventlink">
151                                        Latest Handovers
152                                    </a>
153                                    <em class="icarrowdown"></em>
154                                </div>
155                                <div class="megamenu-outer">
156                                    <div class="custom-container">
157                                        <div class="menu-wrapper">
158                                                    <div class="mega-title">
159                                                        <a href="/en/latest-handovers/jebel-ali-village" target="_self">Jebel Ali Village</a>
160                                                    </div>
161                                                    <div class="mega-title">
162                                                        <a href="/en/latest-handovers/lagoon-views" target="_self">Lagoon Views</a>
163                                                    </div>
164                                                    <div class="mega-title">
165                                                        <a href="/en/latest-handovers/tilal-al-furjan" target="_self">Tilal Al Furjan</a>
166                                                    </div>
167                                                    <div class="mega-title">
168                                                        <a href="/en/latest-handovers/murooj-al-furjan" target="_self">Murooj Al Furjan</a>
169                                                    </div>
170                                                    <div class="mega-title">
171                                                        <a href="/en/latest-handovers/canal-front-residences" target="_self">Canal Front Residences</a>
172                                                    </div>
173
174                                        </div>
175                                    </div>
176                                </div>
177                            </li>
178                        <!-- Mobile Item End-->
179                        <!--Desktop Nav Item-->
180                        <li class="nav-item position-three">
181                            <div class="nav-link">
182                                <a aria-current="page" target="_self" href="/en/construction-progress">
183                                    Construction Progress
184                                </a>
185                                    <em class="icarrowdown"></em>
186                            </div>
187                                <div class="megamenu-outer gridfour split-grid">
188                                    <div class="custom-container">
189                                        <div class="menu-wrapper small">
190                                        <div class="right-menu">
191
192                                                        <div class="mega-title">
193                                                            Construction Progress
194                                                        </div>
195                                                        <ul class="menu-list">
196                                                                <li><a href="/en/construction-progress/como-residences" target="_self">Como Residences</a></li>
197                                                                <li><a href="/en/construction-progress/palm-beach-towers" target="_self">Palm Beach Towers</a></li>
198                                                                <li><a href="/en/construction-progress/palm-jebel-ali" target="_self">Palm Jebel Ali</a></li>
199                                                                <li><a href="/en/construction-progress/naya-at-district-one" target="_self">Naya Residences</a></li>
200                                                                <li><a href="/en/construction-progress/rixos-dubai-islands-hotel-residences" target="_self">Rixos Hotel & Residences</a></li>
201                                                                <li><a href="/en/construction-progress/district-one-west" target="_self">District One West</a></li>
202                                                                <li><a href="/en/construction-progress/district-11-opal-gardens" target="_self">District 11 Opal Gardens</a></li>
203                                                                <li><a href="/en/construction-progress/bay-villas-dubai-islands" target="_self">Bay Villas, Dubai Islands</a></li>
204                                                        </ul>
205                                        </div>
206                                        </div>
207                                    </div>
208                                </div>
209                        </li>
210                        <!--Desktop Nav Item ends-->
211                        <!--Mobile Item-->
212                            <li class="nav-item mobileviewmenu">
213                                <div class="nav-link">
214                                    <a aria-current="page" target="_self" href="javascript:void(0);" class="preventlink">
215                                        Construction Progress
216                                    </a>
217                                    <em class="icarrowdown"></em>
218                                </div>
219                                <div class="megamenu-outer">
220                                    <div class="custom-container">
221                                        <div class="menu-wrapper">
222                                                    <div class="mega-title">
223                                                        <a href="/en/construction-progress/como-residences" target="_self">Como Residences</a>
224                                                    </div>
225                                                    <div class="mega-title">
226                                                        <a href="/en/construction-progress/palm-beach-towers" target="_self">Palm Beach Towers</a>
227                                                    </div>
228                                                    <div class="mega-title">
229                                                        <a href="/en/construction-progress/palm-jebel-ali" target="_self">Palm Jebel Ali</a>
230                                                    </div>
231                                                    <div class="mega-title">
232                                                        <a href="/en/construction-progress/naya-at-district-one" target="_self">Naya Residences</a>
233                                                    </div>
234                                                    <div class="mega-title">
235                                                        <a href="/en/construction-progress/rixos-dubai-islands-hotel-residences" target="_self">Rixos Hotel & Residences</a>
236                                                    </div>
237                                                    <div class="mega-title">
238                                                        <a href="/en/construction-progress/district-one-west" target="_self">District One West</a>
239                                                    </div>
240                                                    <div class="mega-title">
241                                                        <a href="/en/construction-progress/district-11-opal-gardens" target="_self">District 11 Opal Gardens</a>
242                                                    </div>
243                                                    <div class="mega-title">
244                                                        <a href="/en/construction-progress/bay-villas-dubai-islands" target="_self">Bay Villas, Dubai Islands</a>
245                                                    </div>
246
247                                        </div>
248                                    </div>
249                                </div>
250                            </li>
251                        <!-- Mobile Item End-->
252                        <!--Desktop Nav Item-->
253                        <li class="nav-item ">
254                            <div class="nav-link">
255                                <a aria-current="page" target="_self" href="/en/developments">
256                                    Developments
257                                </a>
258                                    <em class="icarrowdown"></em>
259                            </div>
260                                <div class="megamenu-outer gridtwo split-grid">
261                                    <div class="custom-container">
262                                        <div class="menu-wrapper ">
263                                            <div class="image-menu">
264                                                                <div class="mega-title direct-link">
265                                                                    Nakheel Collection
266                                                                    <a class="view-all" href="/en/developments/nakheel-collections" target="_self">
267                                                                        View All
268                                                                    </a>
269                                                                </div>
270                                                            <ul class="menu-collections">
271                                                                    <li>
272                                                                        <a href="/en/developments/nakheel-collections/palmjumeirah" target="_self">
273                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/palmjumeirah.jpg?sfvrsn=9298fc5a_1" alt="Palmjumeirah">
274                                                                            <p>Palm Jumeirah</p>
275                                                                        </a>
276                                                                    </li>
277                                                                    <li>
278                                                                        <a href="/en/developments/nakheel-collections/palmjebelali" target="_self">
279                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/palmjebelali.jpg?sfvrsn=1c0ac8a8_1" alt="PalmJebelAli">
280                                                                            <p>Palm Jebel Ali</p>
281                                                                        </a>
282                                                                    </li>
283                                                                    <li>
284                                                                        <a href="/en/developments/nakheel-collections/dubaiislands" target="_self">
285                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/dubaiislands.jpg?sfvrsn=d3909993_1" alt="DubaiIslands">
286                                                                            <p>Dubai Islands</p>
287                                                                        </a>
288                                                                    </li>
289                                                                    <li>
290                                                                        <a href="/en/developments/nakheel-collections/theworld" target="_self">
291                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/theworldisland.jpg?sfvrsn=1e9e5843_1" alt="TheWorldisland">
292         
292                                                                   <p>The World</p>
293                                                                        </a>
294                                                                    </li>
295                                                                    <li>
296                                                                        <a href="/en/developments/nakheel-collections/district-one" target="_self">
297                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/district-one8eda6661-df53-47ca-b970-9c2a1076b34f.jpg?sfvrsn=456d1639_1" alt="district-one">
298                                                                            <p>District One</p>
299                                                                        </a>
300                                                                    </li>
301                                                                    <li>
302                                                                        <a href="/en/developments/nakheel-collections/meydan" target="_self">
303                                                                                <img class="lazy" data-src="https://www.nakheel.com/images/nakheelcorporatelibraries/developments/meydan-real-estate11f22e8b-30e5-4cbd-9e39-7edfef89dbba.jpg?sfvrsn=91ea9638_1" alt="meydan-real-estate">
304                                                                            <p>Meydan</p>
305                                                                        </a>
306                                                                    </li>
307                                                            </ul>
308                                            </div>
309                                        <div class="list-menu">
310
311<div class='list-sub-parent'>                                                            <div class="mega-title">
312                                                                <a class="" href="/en/developments/nakheel-projects" target="_self">
313                                                                    Nakheel Projects
314                                                                </a>
315                                                            </div>
316                                                        <ul class="menu-list">
317                                                                <li><a href="/en/developments/nakheel-projects/jumeirah-islands" target="_self">Jumeirah Islands</a></li>
318                                                                <li><a href="/en/developments/nakheel-projects/jumeirahpark" target="_self">Jumeirah Park</a></li>
319                                                                <li><a href="/en/developments/nakheel-projects/jumeirah-heights" target="_self">Jumeirah Heights</a></li>
320                                                                <li><a href="/en/developments/nakheel-projects/thepalmtower" target="_self">The Palm Tower</a></li>
321                                                                <li><a href="/en/developments/nakheel-projects/shorelineapartment" target="_self">Shoreline Apartments</a></li>
322                                                                <li><a href="/en/developments/nakheel-projects/palma-residences" target="_self">Palma Residences</a></li>
323                                                                <li><a href="/en/developments/nakheel-projects/palm-views" target="_self">Palm Views</a></li>
324                                                                <li><a href="/en/developments/nakheel-projects/marina-residences" target="_self">Marina Residences</a></li>
325                                                                <li><a href="/en/developments/nakheel-projects/azureresidences" target="_self">Azure Residences</a></li>
326                                                                <li><a href="/en/developments/nakheel-projects/club-vista-mare" target="_self">Club Vista Mare</a></li>
327                                                                <li>
327<a href="/en/developments/nakheel-projects/goldenmile" target="_self">Golden Mile</a></li>
328                                                                <li><a href="/en/developments/nakheel-projects/alfurjan" target="_self">Al Furjan</a></li>
329                                                                <li><a href="/en/developments/nakheel-projects/masakin-al-furjan" target="_self">Masakin Al Furjan </a></li>
330                                                                <li><a href="/en/developments/nakheel-projects/jumeirahvillagecircle" target="_self">Jumeirah Village Circle</a></li>
331                                                                <li><a href="/en/developments/nakheel-projects/jumeirahvillagetriangle" target="_self">Jumeirah Village Triangle</a></li>
332                                                                <li><a href="/en/developments/nakheel-projects/discovery-gardens" target="_self">Discovery Gardens</a></li>
333                                                                <li><a href="/en/developments/nakheel-projects/nad-al-sheba-villas" target="_self">Nad Al Sheba Villas</a></li>
334                                                                <li><a href="/en/developments/nakheel-projects/warsanvillage" target="_self">Warsan Village</a></li>
335                                                                <li><a href="/en/developments/nakheel-projects/veneto" target="_self">Veneto</a></li>
336                                                                <li><a href="/en/developments/nakheel-projects/badrah" target="_self">Badrah</a></li>
337                                                                <li><a href="/en/developments/nakheel-projects/internationalcity" target="_self">International City</a></li>
338                                                        </ul>
339</div><div class='list-sub-parent'>                                                            <div class="mega-title">
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486                                                                        <li><a href="/en/developments/nakheel-collections/district-one/naya-residences" target="_self">Naya Residences</a></li>
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501                                                                        <li><a href="/en/new-launches/baygrove-residences" target="_self">Bay Grove Residences</a></li>
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511                                                                        <li><a href="/en/under-construction/district-11-opal-gardens" target="_self">District 11 Opal Gardens</a></li>
512                                                                        <li><a href="/en/under-construction/district-one-west" target="_self">District One West
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514                                                                        <li><a href="/en/under-construction/naya-residences" target="_self">Naya Residences</a></li>
515                                                                        <li><a href="/en/under-construction/palm-beach-towers" target="_self">Palm Beach Towers</a></li>
516                                                                        <li><a href="/en/under-construction/rixos-hotel-residences-dubai-island" target="_self">Rixos Hotel & Residences, Dubai Island</a></li>
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644    <section class="banner-section vh-600 small">
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651                        <div class="img-outer">
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653                                                            <div class="banner-details">
654                                    <div class="custom-container">
655                                        <div class="main-title">Contact Us</div>
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727                            <div class="accordion-header parent">
728                                <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
729                                        data-bs-target="#category-1-property" aria-expanded="false"
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731                                    Property
732                                </button>
733                            </div>
734                            <div id="category-1-property" class="accordion-collapse collapse parent" data-bs-parent="#accordionMainParent">
735                                <div class="accordion-body">
736                                    <!--child one starts here -->
737                                    <div class="accordion accordion-flush child" id="accordionchildOne-1-property">
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739                                                    <div class="accordion-header child">
740                                                        <button class="accordion-button collapsed" type="button"
741                                                                data-bs-toggle="collapse" data-bs-target="#child-category-1-arrange-a-property-handover"
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743                                                            Arrange a property handover
744                                                        </button>
745                                                    </div>
746                                                    <div id="child-category-1-arrange-a-property-handover" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
747                                                        <div class="accordion-body">
748                                                            <!-- grand child starts here -->
749                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-1-arrange-a-property-handover">
750                                                                                                                                            <div class="accordion-item">
751                                                                                <div class="accordion-header grandchild">
752                                                                                    <button class="accordion-button collapsed"
753                                                                                            type="button"
754                                                                                            data-bs-toggle="collapse"
755                                                                                            data-bs-target="#child-faq-1-arrange-a-property-handover"
756                                                                                            aria-expanded="false"
757                                                                                            aria-controls="child-faq-1-arrange-a-property-handover">
758                                                                                        How can I transfer my DEWA accounts?
759                                                                                    </button>
760                                                                                </div>
761                                                                                <div id="child-faq-1-arrange-a-property-handover"
762                                                                                     class="accordion-collapse collapse grandchild"
763                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
764                                                                                    <div class="accordion-body">
765                                                                                        <p>You can complete the process online (<a href="http://www.dewa.gov.ae/" data-sf-ec-immutable="">www.dewa.gov.ae</a>) or by visiting the DEWA Happiness Center. The following documents are required to transfer your DEWA account:</p><ul><li>Completed DEWA form duly signed</li><li>Copy of Agreement of Sale</li><li>DEWA deposit:<ul><li>AED 2,000 for apartments + reconnection charges as applicable</li><li>AED 4,000 for villas &amp; townhouses + reconnection charges as applicable</li></ul></li><li>Passport copy with Residence Visa page and Emirates ID</li></ul><p><strong>Note: </strong></p><ul><li>These requirements are subject to change without prior notice from DEWA</li><li>It is mandatory to transfer the DEWA account onto your name prior to taking the handover of the property</li></ul>
766                                                                                    </div>
767                                                                                </div>
768                                                                            </div>
769                                                                            <div class="accordion-item">
770                                                                                <div class="accordion-header grandchild">
771                                                                                    <button class="accordion-button collapsed"
772                                                                                            type="button"
773                                                                                            data-bs-toggle="collapse"
774                                                                                            data-bs-target="#child-faq-2-arrange-a-property-handover"
775                                                                                            aria-expanded="false"
776                                                                                            aria-controls="child-faq-2-arrange-a-property-handover">
777                                                                                        How can I schedule a community orientation?
778                                                                                    </button>
779                                                                                </div>
780                                                                                <div id="child-faq-2-arrange-a-property-handover"
781                                                                                     class="accordion-collapse collapse grandchild"
782                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
783                                                                                    <div class="accordion-body">
784                                                                                        <p>During the home orientation visit, you will be briefed on the community and the facilities. However, community orientations can be arranged separately with Community Management at any time post-handover.</p>
785                                                                                    </div>
786                                                                                </div>
787                                                                            </div>
788                                                                            <div class="accordion-item">
789                                                                                <div class="accordion-header grandchild">
790                                                                                    <button class="accordion-button collapsed"
791                                                                                            type="button"
792                                                                                            data-bs-toggle="collapse"
793                                                                                            data-bs-target="#child-faq-3-arrange-a-property-handover"
794                                                                                            aria-expanded="false"
795                                                                                            aria-controls="child-faq-3-arrange-a-property-handover">
796                                                                                        Will my property be the same as the one I saw at the Sales Office?
797                                                                                    </button>
798                                                                                </div>
799                                                                                <div id="child-faq-3-arrange-a-property-handover"
800                                                                                     class="accordion-collapse collapse grandchild"
801                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
802                                                                                    <div class="accordion-body">
803                                                                                        <p>Not necessarily. Please note that the show units at the Sales Offices may be different from the standard finishing detailed in the specifications of the property purchased.</p><p></p><p>&nbsp;</p><ul></ul>
804                                                                                    </div>
805                                                                                </div>
806                                                                            </div>
807                                                                            <div class="accordion-item">
808                                                                                <div class="accordion-header grandchild">
809                                                                                    <button class="accordion-button collapsed"
810                                                                                            type="button"
811                                                                                            data-bs-toggle="collapse"
812                                                                                            data-bs-target="#child-faq-4-arrange-a-property-handover"
813                                                                                            aria-expanded="false"
814                                                                                            aria-controls="child-faq-4-arrange-a-property-handover">
815                                                                                        How can I arrange the handover of my property?
816                                                                                    </button>
817                                                                                </div>
818                                                                                <div id="child-faq-4-arrange-a-property-handover"
819                                                                                     class="accordion-collapse collapse grandchild"
820                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
821                                                                                    <div class="accordion-body">
822                                                                                        <p>Nakheel will send you a notice of handover. On receiving the notice, please ensure the following:</p><ul><li>Complete any outstanding payment</li><li>Submit PDC&rsquo;s (Post Dated Cheques) for future instalments if your property is on a payment plan</li><li>Pay the Service Fee (if applicable)</li><li>Transfer DEWA and Chiller Account (where applicable) to your name as well as </li><li>Any other charges that may be outstanding</li></ul><p>&nbsp;</p><p>For further information on arranging a property handover, please reach out to the handover team directly via email or call, in order to set up an appointment.</p>
823                                                                                    </div>
824                                                                                </div>
825                                                                            </div>
826                                                                            <div class="accordion-item">
827                                                                                <div class="accordion-header grandchild">
828                                                                                    <button class="accordion-button collapsed"
829                                                                                            type="button"
830                                                                                            data-bs-toggle="collapse"
831                                                                                            data-bs-target="#child-faq-5-arrange-a-property-handover"
832                                                                                            aria-expanded="false"
833                                                                                            aria-controls="child-faq-5-arrange-a-property-handover">
834                                                                                        Do I need to schedule an appointment before my property handover?
835                                                                                    </button>
836                                                                                </div>
837                                                                                <div id="child-faq-5-arrange-a-property-handover"
838                                                                                     class="accordion-collapse collapse grandchild"
839                                                                                     data-bs-parent="#accordionchild
839-1-arrange-a-property-handover">
840                                                                                    <div class="accordion-body">
841                                                                                        <p>Its advisable to schedule an appointment for the handover of your property. The Nakheel handover team will contact you directly to schedule your appointment.</p><ul></ul>
842                                                                                    </div>
843                                                                                </div>
844                                                                            </div>
845                                                                            <div class="accordion-item">
846                                                                                <div class="accordion-header grandchild">
847                                                                                    <button class="accordion-button collapsed"
848                                                                                            type="button"
849                                                                                            data-bs-toggle="collapse"
850                                                                                            data-bs-target="#child-faq-6-arrange-a-property-handover"
851                                                                                            aria-expanded="false"
852                                                                                            aria-controls="child-faq-6-arrange-a-property-handover">
853                                                                                        What documents do I need to sign prior to handover?
854                                                                                    </button>
855                                                                                </div>
856                                                                                <div id="child-faq-6-arrange-a-property-handover"
857                                                                                     class="accordion-collapse collapse grandchild"
858                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
859                                                                                    <div class="accordion-body">
860                                                                                        <p>You will be requested to sign the Key Acknowledgment Receipt and other related documents.</p><p>&nbsp;</p><ul></ul>
861                                                                                    </div>
862                                                                                </div>
863                                                                            </div>
864                                                                            <div class="accordion-item">
865                                                                                <div class="accordion-header grandchild">
866                                                                                    <button class="accordion-button collapsed"
867                                                                                            type="button"
868                                                                                            data-bs-toggle="collapse"
869                                                                                            data-bs-target="#child-faq-7-arrange-a-property-handover"
870                                                                                            aria-expanded="false"
871                                                                                            aria-controls="child-faq-7-arrange-a-property-handover">
872                                                                                        Can I rent out my property once it&rsquo;s handed over to me?
873                                                                                    </button>
874                                                                                </div>
875                                                                                <div id="child-faq-7-arrange-a-property-handover"
876                                                                                     class="accordion-collapse collapse grandchild"
877                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
878                                                                                    <div class="accordion-body">
879                                                                                        Yes, you are free to rent out your property after handover.<p></p><p></p><ul></ul>
880                                                                                    </div>
881                                                                                </div>
882                                                                            </div>
883                                                                            <div class="accordion-item">
884                                                                                <div class="accordion-header grandchild">
885                                                                                    <button class="accordion-button collapsed"
886                                                                                            type="button"
887                                                                                            data-bs-toggle="collapse"
888                                                                                            data-bs-target="#child-faq-8-arrange-a-property-handover"
889                                                                                            aria-expanded="false"
890                                                                                            aria-controls="child-faq-8-arrange-a-property-handover">
891                                                                                        Can I make changes to my property?
892                                                                                    </button>
893                                                                                </div>
894                                                                                <div id="child-faq-8-arrange-a-property-handover"
895                                                                                     class="accordion-collapse collapse grandchild"
896                                                                                     data-bs-parent="#accordionchild-1-arrange-a-property-handover">
897                                                                                    <div class="accordion-body">
898                                                                                        <p>Yes, you can make changes as long as these changes do not affect the external fa&ccedil;ade and structure of your property.&nbsp;</p><p>It is important to note that prior to making any alterations, you must obtain a No Objection Certificate (NOC) from Nakheel's Urban Planning team. This can be requested online through the Nakheel website or the My Nakheel mobile app.</p><p></p><p>&nbsp;</p><ul></ul>
899                                                                                    </div>
900                                                                                </div>
901                                                                            </div>
902                                                            </div>
903                                                        </div>
904                                                    </div>
905                                                </div>
906                                                <div class="accordion-item">
907                                                    <div class="accordion-header child">
908                                                        <button class="accordion-button collapsed" type="button"
909                                                                data-bs-toggle="collapse" data-bs-target="#child-category-2-book-a-home-orientation"
910                                                                aria-expanded="false" aria-controls="child-category-2-book-a-home-orientation">
911                                                            Book a home orientation
912                                                        </button>
913                                                    </div>
914                                                    <div id="child-category-2-book-a-home-orientation" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
915                                                        <div class="accordion-body">
916                                                            <!-- grand child starts here -->
917                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-2-book-a-home-orientation">
918                                                                                                                                            <div class="accordion-item">
919                                                                                <div class="accordion-header grandchild">
920                                                                                    <button class="accordion-button collapsed"
921                                                                                            type="button"
922                                                                                            data-bs-toggle="collapse"
923                                                                                            data-bs-target="#child-faq-1-book-a-home-orientation"
924                                                                                            aria-expanded="false"
925                                                                                            aria-controls="child-faq-1-book-a-home-orientation">
926                                                                                        Can I authorise someone to do the orientation on my behalf?
927                                                                                    </button>
928                                                                                </div>
929                                                                                <div id="child-faq-1-book-a-home-orientation"
930                                                                                     class="accordion-collapse collapse grandchild"
931                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
932                                                                                    <div class="accordion-body">
933                                                                                        <p>Yes, you can authorise someone to attend on your behalf. <br />Please provide an authorisation letter with the name, number and valid ID of the authorised representative stating that you authorise them to conduct the home orientation on your behalf.</p> 
934                                                                                    </div>
935                                                                                </div>
936                                                                            </div>
937                                                                            <div class="accordion-item">
938                                                                                <div class="accordion-header grandchild">
939                                                                                    <button class="accordion-button collapsed"
940                                                                                            type="button"
941                                                                                            data-bs-toggle="collapse"
942                                                                                            data-bs-target="#child-faq-2-book-a-home-orientation"
943                                                                                            aria-expanded="false"
944                                                                                            aria-controls="child-faq-2-book-a-home-orientation">
945                                                                                        How long does the home orientation take?
946                                                                                    </button>
947                                                                                </div>
948                                                                                <div id="child-faq-2-book-a-home-orientation"
949                                                                                     class="accordion-collapse collapse grandchild"
950                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
951                                                                                    <div class="accordion-body">
952                                                                                        <p>The duration of the home orientation is 1 hour.</p>
953                                                                                    </div>
954                                                                                </div>
955                                                                            </div>
956                                                                            <div class="accordion-item">
957                                                                                <div class="accordion-header grandchild">
958                                                                                    <button class="accordion-button collapsed"
959                                                                                            type="button"
960                                                                                            data-bs-toggle="collapse"
961                                                                                            data-bs-target="#child-faq-3-book-a-home-orientation"
962                                                                                            aria-expanded="false"
963                                                                                            aria-controls="child-faq-3-book-a-home-orientation">
964                                                                                        Do I need to activate my DEWA account prior to the home orientation?
965                                                                                    </button>
966                                                                                </div>
967                                                                                <div id="child-faq-3-book-a-home-orientation"
968                                                                                     class="accordion-collapse collapse grandchild"
969                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
970                                                                                    <div class="accordion-body">
971                                                                                        <p>No, you do not need to activate your DEWA account prior to the home orientation. However, you must transfer your DEWA account upon readiness of the unit and before handover of the property.</p>
972                                       
972                                             </div>
973                                                                                </div>
974                                                                            </div>
975                                                                            <div class="accordion-item">
976                                                                                <div class="accordion-header grandchild">
977                                                                                    <button class="accordion-button collapsed"
978                                                                                            type="button"
979                                                                                            data-bs-toggle="collapse"
980                                                                                            data-bs-target="#child-faq-4-book-a-home-orientation"
981                                                                                            aria-expanded="false"
982                                                                                            aria-controls="child-faq-4-book-a-home-orientation">
983                                                                                        What if I cannot attend my home orientation?
984                                                                                    </button>
985                                                                                </div>
986                                                                                <div id="child-faq-4-book-a-home-orientation"
987                                                                                     class="accordion-collapse collapse grandchild"
988                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
989                                                                                    <div class="accordion-body">
990                                                                                        <p>If you are unable to attend the home orientation, you can appoint a representative with a valid Power of Attorney (POA) or authorisation letter to complete the home orientation on your behalf. <br /><strong>Note: </strong>You can also request Nakheel to carry out the Home Orientation on your behalf.</p> 
991                                                                                    </div>
992                                                                                </div>
993                                                                            </div>
994                                                                            <div class="accordion-item">
995                                                                                <div class="accordion-header grandchild">
996                                                                                    <button class="accordion-button collapsed"
997                                                                                            type="button"
998                                                                                            data-bs-toggle="collapse"
999                                                                                            data-bs-target="#child-faq-5-book-a-home-orientation"
1000                                                                                            aria-expanded="false"
1001                                                                                            aria-controls="child-faq-5-book-a-home-orientation">
1002                                                                                        How many people can attend the home orientation with me?
1003                                                                                    </button>
1004                                                                                </div>
1005                                                                                <div id="child-faq-5-book-a-home-orientation"
1006                                                                                     class="accordion-collapse collapse grandchild"
1007                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1008                                                                                    <div class="accordion-body">
1009                                                                                        <p>A maximum of 3 people can attend the visit.</p><p>&nbsp;</p>
1010                                                                                    </div>
1011                                                                                </div>
1012                                                                            </div>
1013                                                                            <div class="accordion-item">
1014                                                                                <div class="accordion-header grandchild">
1015                                                                                    <button class="accordion-button collapsed"
1016                                                                                            type="button"
1017                                                                                            data-bs-toggle="collapse"
1018                                                                                            data-bs-target="#child-faq-6-book-a-home-orientation"
1019                                                                                            aria-expanded="false"
1020                                                                                            aria-controls="child-faq-6-book-a-home-orientation">
1021                                                                                        Can I go for a second home orientation to make sure snags are rectified?
1022                                                                                    </button>
1023                                                                                </div>
1024                                                                                <div id="child-faq-6-book-a-home-orientation"
1025                                                                                     class="accordion-collapse collapse grandchild"
1026                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1027                                                                                    <div class="accordion-body">
1028                                                                                        <p>Unfortunately, only one home orientation is allowed per unit. Upon readiness of your unit, a before and after report will be shared with you to confirm the completion of snags.</p><p>&nbsp;</p>
1029                                                                                    </div>
1030                                                                                </div>
1031                                                                            </div>
1032                                                                            <div class="accordion-item">
1033                                                                                <div class="accordion-header grandchild">
1034                                                                                    <button class="accordion-button collapsed"
1035                                                                                            type="button"
1036                                                                                            data-bs-toggle="collapse"
1037                                                                                            data-bs-target="#child-faq-7-book-a-home-orientation"
1038                                                                                            aria-expanded="false"
1039                                                                                            aria-controls="child-faq-7-book-a-home-orientation">
1040                                                                                        Is there a virtual home orientation option?
1041                                                                                    </button>
1042                                                                                </div>
1043                                                                                <div id="child-faq-7-book-a-home-orientation"
1044                                                                                     class="accordion-collapse collapse grandchild"
1045                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1046                                                                                    <div class="accordion-body">
1047                                                                                        <p>Unfortunately, Nakheel doesn&rsquo;t offer the option of virtual home orientation as of now.</p><p></p>
1048                                                                                    </div>
1049                                                                                </div>
1050                                                                            </div>
1051                                                                            <div class="accordion-item">
1052                                                                                <div class="accordion-header grandchild">
1053                                                                                    <button class="accordion-button collapsed"
1054                                                                                            type="button"
1055                                                                                            data-bs-toggle="collapse"
1056                                                                                            data-bs-target="#child-faq-8-book-a-home-orientation"
1057                                                                                            aria-expanded="false"
1058                                                                                            aria-controls="child-faq-8-book-a-home-orientation">
1059                                                                                        What happens after I attend my home orientation?&nbsp;
1060                                                                                    </button>
1061                                                                                </div>
1062                                                                                <div id="child-faq-8-book-a-home-orientation"
1063                                                                                     class="accordion-collapse collapse grandchild"
1064                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1065                                                                                    <div class="accordion-body">
1066                                                                                        <p>Following the completion of the home orientation, Nakheel will ensure all observations identified by you are rectified prior to handover. <br /></p> <p>Once all the issues are resolved, a handover notice will be sent and 
1066you will be contacted to schedule your handover appointment.</p>
1067                                                                                    </div>
1068                                                                                </div>
1069                                                                            </div>
1070                                                                            <div class="accordion-item">
1071                                                                                <div class="accordion-header grandchild">
1072                                                                                    <button class="accordion-button collapsed"
1073                                                                                            type="button"
1074                                                                                            data-bs-toggle="collapse"
1075                                                                                            data-bs-target="#child-faq-9-book-a-home-orientation"
1076                                                                                            aria-expanded="false"
1077                                                                                            aria-controls="child-faq-9-book-a-home-orientation">
1078                                                                                        What is a home orientation?
1079                                                                                    </button>
1080                                                                                </div>
1081                                                                                <div id="child-faq-9-book-a-home-orientation"
1082                                                                                     class="accordion-collapse collapse grandchild"
1083                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1084                                                                                    <div class="accordion-body">
1085                                                                                        <p>The home orientation is an opportunity for you as a customer to visit your completed property ahead of handover with one of Nakheel's executives. During this visit, you will have the opportunity to:</p><ul><li>Familiarise yourself with the new property, surroundings and the community</li><li>Identify any matters that require attention, to be recorded and fixed</li></ul>
1086                                                                                    </div>
1087                                                                                </div>
1088                                                                            </div>
1089                                                                            <div class="accordion-item">
1090                                                                                <div class="accordion-header grandchild">
1091                                                                                    <button class="accordion-button collapsed"
1092                                                                                            type="button"
1093                                                                                            data-bs-toggle="collapse"
1094                                                                                            data-bs-target="#child-faq-10-book-a-home-orientation"
1095                                                                                            aria-expanded="false"
1096                                                                                            aria-controls="child-faq-10-book-a-home-orientation">
1097                                                                                        How long after the home orientation will my snags be rectified?
1098                                                                                    </button>
1099                                                                                </div>
1100                                                                                <div id="child-faq-10-book-a-home-orientation"
1101                                                                                     class="accordion-collapse collapse grandchild"
1102                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1103                                                                                    <div class="accordion-body">
1104                                                                                        <p>This may depend on the severity of the snags identified during the home orientation. Typically, snags are fixed within 30 days of the home orientation.</p><p></p>
1105                                                                                    </div>
1106                                                                                </div>
1107                                                                            </div>
1108                                                                            <div class="accordion-item">
1109                                                                                <div class="accordion-header grandchild">
1110                                                                                    <button class="accordion-button collapsed"
1111                                                                                            type="button"
1112                                                                                            data-bs-toggle="collapse"
1113                                                                                            data-bs-target="#child-faq-11-book-a-home-orientation"
1114                                                                                            aria-expanded="false"
1115                                                                                            aria-controls="child-faq-11-book-a-home-orientation">
1116                                                                                        Can community orientation be carried out during my home orientation?
1117                                                                                    </button>
1118                                                                                </div>
1119                                                                                <div id="child-faq-11-book-a-home-orientation"
1120                                                                                     class="accordion-collapse collapse grandchild"
1121                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1122                                                                                    <div class="accordion-body">
1123                                                                                        <p>During the home orientation visit, you will be briefed on the community and the facilities. However, community orientations can be arranged separately with Community Management at any time post-handover.</p>
1124                                                                                    </div>
1125                                                                                </div>
1126                                                                            </div>
1127                                                                            <div class="accordion-item">
1128                                                                                <div class="accordion-header grandchild">
1129                                                                                    <button class="accordion-button collapsed"
1130                                                                                            type="button"
1131                                                                                            data-bs-toggle="collapse"
1132                                                                                            data-bs-target="#child-faq-12-book-a-home-orientation"
1133                                                                                            aria-expanded="false"
1134                                                                                            aria-controls="child-faq-12-book-a-home-orientation">
1135                                                                                        How do I schedule my home orientation?
1136                                                                                    </button>
1137                                                                                </div>
1138                                                                                <div id="child-faq-12-book-a-home-orientation"
1139                                                                                     class="accordion-collapse collapse grandchild"
1140                                                                                     data-bs-parent="#accordionchild-2-book-a-home-orientation">
1141                                                                                    <div class="accordion-body">
1142                                                                                        <p>You will receive an email from Nakheel advising you that your property is now ready for home orientation. After this, the handover team will work with you to schedule an appointment.</p>
1143                                                                                    </div>
1144                                                                                </div>
1145                                                                            </div>
1146                                                            </div>
1147                                                        </div>
1148                                                    </div>
1149                                                </div>
1150                                                <div class="accordion-item">
1151                                                    <div class="accordion-header child">
1152                                                        <button class="accordion-button collapsed" type="button"
1153                                                                data-bs-toggle="collapse" data-bs-target="#child-category-3-make-instalment-payments---off-plan"
1154                                                                aria-expanded="false" aria-controls="child-category-3-make-instalment-payments---off-plan">
1155                                                            Make instalment payments - Off plan
1156                                                        </button>
1157                                                    </div>
1158                                                    <div id="child-category-3-make-instalment-payments---off-plan" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
1159                                                        <div class="accordion-body">
1160                                                            <!-- grand child starts here -->
1161                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-3-make-instalment-payments---off-plan">
1162                                                                                                                                            <div class="accordion-item">
1163                                                                                <div class="accordion-header grandchild">
1164                                                                                    <button class="accordion-button collapsed"
1165                                                                                            type="button"
1166                                                                                            data-bs-toggle="collapse"
1167                                                                                            data-bs-target="#child-faq-1-make-instalment-payments---off-plan"
1168                                                                                            aria-expanded="false"
1169                                                                                            aria-controls="child-faq-1-make-instalment-payments---off-plan">
1170                                                                                        How can I request for my statement of account?&nbsp;
1171                                                                                    </button>
1172                                                                                </div>
1173                                                                                <div id="child-faq-1-make-instalment-payments---off-plan"
1174                                                                                     class="accordion-collapse collapse grandchild"
1175                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1176                                                                                    <div class="accordion-body">
1177                                                                                        <p>To request your statement of accounts, you can:&nbsp;</p><ul><li><strong>Email</strong>: <p><a href="mailto:[email protected]">[email protected]</a> for Nakheel customers or <a href="mailto:[email protected]">[email protected]</a> for D1 and Meydan customers</p></li><li><strong>Visit a collections department representative at the Nakheel Sales Centre:</strong></li></ul><p>Nakheel Sales Centre, King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2, King Salman Bin Abdulaziz Al Saud St, Dubai</p><p><strong>Opening times:</strong>
1177 Monday to Friday, 8.30am to 5pm<strong> </strong></p>
1178                                                                                    </div>
1179                                                                                </div>
1180                                                                            </div>
1181                                                                            <div class="accordion-item">
1182                                                                                <div class="accordion-header grandchild">
1183                                                                                    <button class="accordion-button collapsed"
1184                                                                                            type="button"
1185                                                                                            data-bs-toggle="collapse"
1186                                                                                            data-bs-target="#child-faq-2-make-instalment-payments---off-plan"
1187                                                                                            aria-expanded="false"
1188                                                                                            aria-controls="child-faq-2-make-instalment-payments---off-plan">
1189                                                                                        Can I make changes to my payment plan?
1190                                                                                    </button>
1191                                                                                </div>
1192                                                                                <div id="child-faq-2-make-instalment-payments---off-plan"
1193                                                                                     class="accordion-collapse collapse grandchild"
1194                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1195                                                                                    <div class="accordion-body">
1196                                                                                        <p>Unfortunately, you cannot amend the payment schedule. However, payment extensions can be requested, subject to approval from the leadership team at Nakheel.</p><p><br /></p><ul></ul>
1197                                                                                    </div>
1198                                                                                </div>
1199                                                                            </div>
1200                                                                            <div class="accordion-item">
1201                                                                                <div class="accordion-header grandchild">
1202                                                                                    <button class="accordion-button collapsed"
1203                                                                                            type="button"
1204                                                                                            data-bs-toggle="collapse"
1205                                                                                            data-bs-target="#child-faq-3-make-instalment-payments---off-plan"
1206                                                                                            aria-expanded="false"
1207                                                                                            aria-controls="child-faq-3-make-instalment-payments---off-plan">
1208                                                                                        Where will I get details of my Escrow account for instalment payments?&nbsp;
1209                                                                                    </button>
1210                                                                                </div>
1211                                                                                <div id="child-faq-3-make-instalment-payments---off-plan"
1212                                                                                     class="accordion-collapse collapse grandchild"
1213                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1214                                                                                    <div class="accordion-body">
1215                                                                                        <p>You may refer to your SOA (Statement of Account) for the specific bank account details. Please ensure that all instalments are made to the escrow account mentioned in the SOA.</p><p></p><p><br /></p><ul></ul>
1216                                                                                    </div>
1217                                                                                </div>
1218                                                                            </div>
1219                                                                            <div class="accordion-item">
1220                                                                                <div class="accordion-header grandchild">
1221                                                                                    <button class="accordion-button collapsed"
1222                                                                                            type="button"
1223                                                                                            data-bs-toggle="collapse"
1224                                                                                            data-bs-target="#child-faq-4-make-instalment-payments---off-plan"
1225                                                                                            aria-expanded="false"
1226                                                                                            aria-controls="child-faq-4-make-instalment-payments---off-plan">
1227                                                                                        How can I make my off-plan instalment payment?&nbsp;
1228                                                                                    </button>
1229                                                                                </div>
1230                                                                                <div id="child-faq-4-make-instalment-payments---off-plan"
1231                                                                                     class="accordion-collapse collapse grandchild"
1232                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1233                                                                                    <div class="accordion-body">
1234                                                                                        <p>You can make payments for your off-plan properties through the following payment channels:&nbsp;</p><ul><li>Online payment via the Nakheel website or the My Nakheel mobile app</li><li>Online payment via the Meydan web site Meydan Portal URL: <a href="https://epayment.meydan.ae/" data-sf-ec-immutable="">https://epayment.meydan.ae</a>&nbsp; Click on: Quick Pay, for Meydan and D1 properties. </li><li>Cash deposit (AED 55,000 limit)</li><li>Cheque </li><li>Bank transfer (Once done, please email us the TT (telex transfer) copy or deposit slip, as proof of payment and mention the Property code in the subject)</li></ul><p><strong>Email</strong>: </p><p><a href="mailto:[email protected]">[email protected]</a> for Nakheel customers or <a href="mailto:[email protected]">[email protected]</a> for D1 and Meydan customers</p>
1235                                                                                    </div>
1236                                                                                </div>
1237                                                                            </div>
1238                                                                            <div class="accordion-item">
1239                                                                                <div class="accordion-header grandchild">
1240                                                                                    <button class="accordion-button collapsed"
1241                                                                                            type="button"
1242                                                                                            data-bs-toggle="collapse"
1243                                                                                            data-bs-target="#child-faq-5-make-instalment-payments---off-plan"
1244                                                                                            aria-expanded="false"
1245                                                                                            aria-controls="child-faq-5-make-instalment-payments---off-plan">
1246                                                                                        Can I sell the property during the payment plan period?&nbsp;
1247                                                                                    </button>
1248                                                                                </div>
1249                                                                                <div id="child-faq-5-make-instalment-payments---off-plan"
1250                                                                                     class="accordion-collapse collapse grandchild"
1251                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1252                                                                                    <div class="accordion-body">
1253                                                                                        <p>Yes, typically you can sell your property during the payment plan period. <br />There may be specific criteria in place, based on the project. Therefore, you are requested to double check the requirements for sale in your SPA.&nbsp;</p> <p><br /></p><ul></ul>
1254                                                                                    </div>
1255                                                                                </div>
1256                                                                            </div>
1257                                                                            <div class="accordion-item">
1258                                                                                <div class="accordion-header grandchild">
1259                                                                                    <button class="accordion-button collapsed"
1260                                                                                            type="button"
1261                                                                                            data-bs-toggle="collapse"
1262                                                                                            data-bs-target="#child-faq-6-make-instalment-payments---off-plan"
1263                                                                                            aria-expanded="false"
1264                                                                                            aria-controls="child-faq-6-make-instalment-payments---off-plan">
1265                                                                                        What happens if I make a late payment?&nbsp;
1266                                                                                    </button>
1267                                                                                </div>
1268                                                                                <div id="child-faq-6-make-instalment-payments---off-plan"
1269                                                                                     class="accordion-collapse collapse grandchild"
1270                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1271                                                                                    <div class="accordion-body">
1272                                                                                        <p><strong></strong>In accordance with the SPA, a penalty may be applicable, please refer to your SPA payment clause.&nbsp;</p>
1273                                                                                    </div>
1274                                                                                </div>
1275                                                                            </div>
1276                                                                            <div class="accordion-item">
1277                                                                                <div class="accordion-header grandchild">
1278                                                                                    <button class="accordion-button collapsed"
1279                                                                                            type="button"
1280                                                                                            data-bs-toggle="collapse"
1281                                                                                            data-bs-target="#child-faq-7-make-instalment-payments---off-plan"
1282                                                                                            aria-expanded="false"
1283                                                                                            aria-controls="child-faq-7-make-instalment-payments---off-plan">
1284                                                                                        What if I can no longer pay my instalments?&nbsp;
1285                                                                                    </button>
1286                                                                                </div>
1287                                                                                <div id="child-faq-7-make-instalment-payments---off-plan"
1288                                                                                     class="accordion-collapse collapse grandchild"
1289                                                                                     data-bs-parent="#accordionchild-3-make-instalment-payments---off-plan">
1290                                                                                    <div class="accordion-body">
1291                                                                                        <p>The following process is followed if instalment payments cannot be made:&nbsp;</p><ul><li>You will receive a Notice of Default (NOD) which highlights that your payment needs to be made within the next 30 days&nbsp;&nbsp;</li><li>If you fail to complete the payment following the NOD, you will have the property ownership terminated upon the DLD&rsquo;s approval.&nbsp;</li></ul>
1292                                                                                    </div>
1293                                                                                </div>
1294                                                                            </div>
1295                                                            </div>
1296                                                        </div>
1297                                                    </div>
1298                                                </div>
1299                                                <div class="accordion-item">
1300                                                    <div class="accordion-header child">
1301                                                        <button class="accordion-button collapsed" type="button"
1302                                                                data-bs-toggle="colla
1302pse" data-bs-target="#child-category-4-noc-for-transfer"
1303                                                                aria-expanded="false" aria-controls="child-category-4-noc-for-transfer">
1304                                                            NOC for transfer
1305                                                        </button>
1306                                                    </div>
1307                                                    <div id="child-category-4-noc-for-transfer" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
1308                                                        <div class="accordion-body">
1309                                                            <!-- grand child starts here -->
1310                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-4-noc-for-transfer">
1311                                                                                                                                            <div class="accordion-item">
1312                                                                                <div class="accordion-header grandchild">
1313                                                                                    <button class="accordion-button collapsed"
1314                                                                                            type="button"
1315                                                                                            data-bs-toggle="collapse"
1316                                                                                            data-bs-target="#child-faq-1-noc-for-transfer"
1317                                                                                            aria-expanded="false"
1318                                                                                            aria-controls="child-faq-1-noc-for-transfer">
1319                                                                                        How much does it cost to apply for an NOC for Title Deed transfer?
1320                                                                                    </button>
1321                                                                                </div>
1322                                                                                <div id="child-faq-1-noc-for-transfer"
1323                                                                                     class="accordion-collapse collapse grandchild"
1324                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1325                                                                                    <div class="accordion-body">
1326                                                                                        An administration fee of AED 500+VAT is applicable for the NOC for transfer.&nbsp;
1327                                                                                    </div>
1328                                                                                </div>
1329                                                                            </div>
1330                                                                            <div class="accordion-item">
1331                                                                                <div class="accordion-header grandchild">
1332                                                                                    <button class="accordion-button collapsed"
1333                                                                                            type="button"
1334                                                                                            data-bs-toggle="collapse"
1335                                                                                            data-bs-target="#child-faq-2-noc-for-transfer"
1336                                                                                            aria-expanded="false"
1337                                                                                            aria-controls="child-faq-2-noc-for-transfer">
1338                                                                                        How will I receive my NOC for transfer once issued?
1339                                                                                    </button>
1340                                                                                </div>
1341                                                                                <div id="child-faq-2-noc-for-transfer"
1342                                                                                     class="accordion-collapse collapse grandchild"
1343                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1344                                                                                    <div class="accordion-body">
1345                                                                                        <p>Once issued, you will receive the NOC via email.&nbsp;</p><p></p>
1346                                                                                    </div>
1347                                                                                </div>
1348                                                                            </div>
1349                                                                            <div class="accordion-item">
1350                                                                                <div class="accordion-header grandchild">
1351                                                                                    <button class="accordion-button collapsed"
1352                                                                                            type="button"
1353                                                                                            data-bs-toggle="collapse"
1354                                                                                            data-bs-target="#child-faq-3-noc-for-transfer"
1355                                                                                            aria-expanded="false"
1356                                                                                            aria-controls="child-faq-3-noc-for-transfer">
1357                                                                                        What is the validity period of my NOC?
1358                                                                                    </button>
1359                                                                                </div>
1360                                                                                <div id="child-faq-3-noc-for-transfer"
1361                                                                                     class="accordion-collapse collapse grandchild"
1362                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1363                                                                                    <div class="accordion-body">
1364                                                                                        <p>The NOC is valid for 30 days only. Upon expiry, you have to re-apply for a new NOC and pay the administration fee of AED 500+VAT.</p><p>&nbsp;</p>
1365                                                                                    </div>
1366                                                                                </div>
1367                                                                            </div>
1368                                                                            <div class="accordion-item">
1369                                                                                <div class="accordion-header grandchild">
1370                                                                                    <button class="accordion-button collapsed"
1371                                                                                            type="button"
1372                                                                                            data-bs-toggle="collapse"
1373                                                                                            data-bs-target="#child-faq-4-noc-for-transfer"
1374                                                                                            aria-expanded="false"
1375                                                                                            aria-controls="child-faq-4-noc-for-transfer">
1376                                                                                        How do I apply for an NOC for transfer of my property?
1377                                                                                    </button>
1378                                                                                </div>
1379                                                                                <div id="child-faq-4-noc-for-transfer"
1380                                                                                     class="accordion-collapse collapse grandchild"
1381                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1382                                                                                    <div class="accordion-body">
1383                                                                                        <p>You can apply for an NOC for transfer either online or in-person. </p><p><strong>&nbsp;</strong></p><p><strong>Online requirements for NOC for transfer: </strong></p><ol><li>Open Nakheel Online Service portal on the Nakheel website (or) open the My Nakheel mobile app</li><li>Click on &lsquo;Resale NOC&rsquo; in the &lsquo;Owner Services&rsquo; section</li><li>Fill in the relevant details for either Title Deed or Pre-Title Deed</li><li>Upload the necessary documents mentioned below<p><strong>If unit has Title Deed issued:</strong></p><ul><li>Title Deed </li><li>Passport </li><li>Visa copy</li><li>Emirates ID </li><li>DEWA bill </li><li>Empower document</li><li>In case of mortgage, customers will be required to submit mortgage related documents</li><li>Service charge payment (including provisional service charges)<p><strong>*Additionally, if unit has Pre-Title Deed/Oqood registration issued:</strong></p></li><li>Sales agreement</li><li>Confirmation of payment (as per pre-requisite for transfer-mentioned on the SPA)</li><li>Confirmation of all up-to-date payments<p>If applying for a completed villa, an Inspection report is a must prior to submission of NOC for transfer request. <span style="text-decoration:underline;">Link to the Inspection FAQ</span></p><p>&nbsp;</p></li></ul></li><li>Submit the request for review and approval:</li></ol><p>&nbsp;</p><p><strong>In-person at the C</strong><strong>Customer Service Centre: </strong></p><p>You can visit the Nakheel Sales Centre and a Customer Service representative will assist you in completing the application for Resale NOC. </p><p><strong>Location: </strong></p><p>Nakheel Sales Centre, King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2, King Salman Bin Abdulaziz Al Saud St, Dubai</p><p><strong>Opening times:</strong>
1383 Monday to Friday, 8.30am to 5pm<strong> (token issuance closes at 4.30pm)</strong></p>*We request to only provide documents as soft copies on email and/ or encourage you to apply online for our NOC services.
1384                                                                                    </div>
1385                                                                                </div>
1386                                                                            </div>
1387                                                                            <div class="accordion-item">
1388                                                                                <div class="accordion-header grandchild">
1389                                                                                    <button class="accordion-button collapsed"
1390                                                                                            type="button"
1391                                                                                            data-bs-toggle="collapse"
1392                                                                                            data-bs-target="#child-faq-5-noc-for-transfer"
1393                                                                                            aria-expanded="false"
1394                                                                                            aria-controls="child-faq-5-noc-for-transfer">
1395                                                                                        How do I track the status of my NOC?
1396                                                                                    </button>
1397                                                                                </div>
1398                                                                                <div id="child-faq-5-noc-for-transfer"
1399                                                                                     class="accordion-collapse collapse grandchild"
1400                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1401                                                                                    <div class="accordion-body">
1402                                                                                        <p>You will receive updates on the status of your NOC via email. </p><p>Please send an email to <a href="mailto:[email protected]">[email protected]</a> or call +971 4 390 3333 for further assistance.&nbsp;</p>
1403                                                                                    </div>
1404                                                                                </div>
1405                                                                            </div>
1406                                                                            <div class="accordion-item">
1407                                                                                <div class="accordion-header grandchild">
1408                                                                                    <button class="accordion-button collapsed"
1409                                                                                            type="button"
1410                                                                                            data-bs-toggle="collapse"
1411                                                                                            data-bs-target="#child-faq-6-noc-for-transfer"
1412                                                                                            aria-expanded="false"
1413                                                                                            aria-controls="child-faq-6-noc-for-transfer">
1414                                                                                        How long does it take to issue an NOC for transfer?
1415                                                                                    </button>
1416                                                                                </div>
1417                                                                                <div id="child-faq-6-noc-for-transfer"
1418                                                                                     class="accordion-collapse collapse grandchild"
1419                                                                                     data-bs-parent="#accordionchild-4-noc-for-transfer">
1420                                                                                    <div class="accordion-body">
1421                                                                                        <p>You can expect the resale NOC to be issued within 2-3 working days.</p><p>For Plots and Off-Plan units, prior to the NOC issuance, you will be required to sign a Novation Agreement (NA), by the Seller &amp; Buyer. Once the NA is signed and returned, the NOC will be issued.</p>
1422                                                                                    </div>
1423                                                                                </div>
1424                                                                            </div>
1425                                                            </div>
1426                                                        </div>
1427                                                    </div>
1428                                                </div>
1429                                                <div class="accordion-item">
1430                                                    <div class="accordion-header child">
1431                                                        <button class="accordion-button collapsed" type="button"
1432                                                                data-bs-toggle="collapse" data-bs-target="#child-category-5-register-interest"
1433                                                                aria-expanded="false" aria-controls="child-category-5-register-interest">
1434                                                            Register interest
1435                                                        </button>
1436                                                    </div>
1437                                                    <div id="child-category-5-register-interest" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
1438                                                        <div class="accordion-body">
1439                                                            <!-- grand child starts here -->
1440                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-5-register-interest">
1441                                                                                                                                            <div class="accordion-item">
1442                                                                                <div class="accordion-header grandchild">
1443                                                                                    <button class="accordion-button collapsed"
1444                                                                                            type="button"
1445                                                                                            data-bs-toggle="collapse"
1446                                                                                            data-bs-target="#child-faq-1-register-interest"
1447                                                                                            aria-expanded="false"
1448                                                                                            aria-controls="child-faq-1-register-interest">
1449                                                                                        How can I get priority for a property?
1450                                                                                    </button>
1451                                                                                </div>
1452                                                                                <div id="child-faq-1-register-interest"
1453                                                                                     class="accordion-collapse collapse grandchild"
1454                                                                                     data-bs-parent="#accordionchild-5-register-interest">
1455                                                                                    <div class="accordion-body">
1456                                                                                        <p>
1456Properties are sold by Nakheel on a first-come-first-served basis only. &nbsp;&nbsp;</p>
1457                                                                                    </div>
1458                                                                                </div>
1459                                                                            </div>
1460                                                                            <div class="accordion-item">
1461                                                                                <div class="accordion-header grandchild">
1462                                                                                    <button class="accordion-button collapsed"
1463                                                                                            type="button"
1464                                                                                            data-bs-toggle="collapse"
1465                                                                                            data-bs-target="#child-faq-2-register-interest"
1466                                                                                            aria-expanded="false"
1467                                                                                            aria-controls="child-faq-2-register-interest">
1468                                                                                        When will I hear back from Nakheel after registering my interest?
1469                                                                                    </button>
1470                                                                                </div>
1471                                                                                <div id="child-faq-2-register-interest"
1472                                                                                     class="accordion-collapse collapse grandchild"
1473                                                                                     data-bs-parent="#accordionchild-5-register-interest">
1474                                                                                    <div class="accordion-body">
1475                                                                                        <p>You should expect a call back from one of our Sales Agents within two working hours, following the registration of your interest to purchase.&nbsp;</p><p>&nbsp;</p>
1476                                                                                    </div>
1477                                                                                </div>
1478                                                                            </div>
1479                                                                            <div class="accordion-item">
1480                                                                                <div class="accordion-header grandchild">
1481                                                                                    <button class="accordion-button collapsed"
1482                                                                                            type="button"
1483                                                                                            data-bs-toggle="collapse"
1484                                                                                            data-bs-target="#child-faq-3-register-interest"
1485                                                                                            aria-expanded="false"
1486                                                                                            aria-controls="child-faq-3-register-interest">
1487                                                                                        How can I register my interest in a property?
1488                                                                                    </button>
1489                                                                                </div>
1490                                                                                <div id="child-faq-3-register-interest"
1491                                                                                     class="accordion-collapse collapse grandchild"
1492                                                                                     data-bs-parent="#accordionchild-5-register-interest">
1493                                                                                    <div class="accordion-body">
1494                                                                                        <p>You can register your interest in a property through the following channels: </p><ul><li>Nakheel website: <a href="https://www.nakheel.com/en/contact-us" data-sf-ec-immutable="">Contact Us | Nakheel</a> </li><li>Email: <a href="mailto:[email protected]">[email protected]</a> </li><li>Call centre: Call 800-NAKHEEL </li><li>Social media ads: Fill the form to register your interest</li></ul>
1495                                                                                    </div>
1496                                                                                </div>
1497                                                                            </div>
1498                                                                            <div class="accordion-item">
1499                                                                                <div class="accordion-header grandchild">
1500                                                                                    <button class="accordion-button collapsed"
1501                                                                                            type="button"
1502                                                                                            data-bs-toggle="collapse"
1503                                                                                            data-bs-target="#child-faq-4-register-interest"
1504                                                                                            aria-expanded="false"
1505                                                                                            aria-controls="child-faq-4-register-interest">
1506                                                                                        Do I need to make a payment to register interest?&nbsp;
1507                                                                                    </button>
1508                                                                                </div>
1509                                                                                <div id="child-faq-4-register-interest"
1510                                                                                     class="accordion-collapse collapse grandchild"
1511                                                                                     data-bs-parent="#accordionchild-5-register-interest">
1512                                                                                    <div class="accordion-body">
1513                                                                                        <p>No, you are not required to make any payments to register your interest in a property. Please contact a Nakheel Sales Agent for further details related to the property purchase.&nbsp;</p><p></p>
1514                                                                                    </div>
1515                                                                                </div>
1516                                                                            </div>
1517                                                                            <div class="accordion-item">
1518                                                                                <div class="accordion-header grandchild">
1519                                                                                    <button class="accordion-button collapsed"
1520                                                                                            type="button"
1521                                                                                            data-bs-toggle="collapse"
1522                                                                                            data-bs-target="#child-faq-5-register-interest"
1523                                                                                            aria-expanded="false"
1524                                                                                            aria-controls="child-faq-5-register-interest">
1525                                                                                        When can I view the property?
1526                                                                                    </button>
1527                                                                                </div>
1528                                                                                <div id="child-faq-5-register-interest"
1529                                                                                     class="accordion-collapse collapse grandchild"
1530                                                                                     data-bs-parent="#accordionchild-5-register-interest">
1531                                                                                    <div class="accordion-body">
1532                                                                                        <p>The Nakheel Sales Agent will coordinate with you to arrange for an open house to visit and view the property, in case of ready built properties.&nbsp;</p>
1533                                                                                    </div>
1534                                                                                </div>
1535                                                                            </div>
1536                                                            </div>
1537                                                        </div>
1538                                                    </div>
1539                                                </div>
1540                                                <div class="accordion-item">
1541                                                    <div class="accordion-header child">
1542                                                        <button class="accordion-button collapsed" type="button"
1543                                                                data-bs-toggle="collapse" data-bs-target="#child-category-6-reschedule-home-orientation"
1544                                                                aria-expanded="false" aria-controls="child-category-6-reschedule-home-orientation">
1545                                                            Reschedule home orientation
1546                                                        </button>
1547                                                    </div>
1548                                                    <div id="child-category-6-reschedule-home-orientation" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-1-property">
1549                                                        <div class="accordion-body">
1550                                                            <!-- grand child starts here -->
1551                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-6-reschedule-home-orientation">
1552                                                                                                                                            <div class="accordion-item">
1553                                                                                <div class="accordion-header grandchild">
1554                                                                                    <button class="accordion-button collapsed"
1555                                                                                            type="button"
1556                                                                                            data-bs-toggle="collapse"
1557                                                                                            data-bs-target="#child-faq-1-reschedule-home-orientation"
1558                                                                                            aria-expanded="false"
1559                                                                                            aria-controls="child-faq-1-reschedule-home-orientation">
1560                                                                                        How do I reschedule my home orientation appointment?
1561                                                                                    </button>
1562                                                                                </div>
1563                                                                                <div id="child-faq-1-reschedule-home-orientation"
1564                                                                                     class="accordion-collapse collapse grandchild"
1565                                                                                     data-bs-parent="#accordionchild-6-reschedule-home-orientation">
1566                                                                                    <div class="accordion-body">
1567                                                                                        <p>Please contact the Nakheel Handover team via call 800Nakheel or email: <a href="mailto:[email protected]">[email protected]</a>. They can assist you in rescheduling your home orientation appointment and coordinate setting up your new appointment, based on availability.</p><p><span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;"></span></p>
1568                                                                                    </div>
1569                                                                                </div>
1570                                                                            </div>
1571                                                                            <div class="accordion-item">
1572                                                                                <div class="accordion-header grandchild">
1573                                                                                    <button class="accordion-button collapsed"
1574                                                                                            type="button"
1575                                                                                            data-bs-toggle="collapse"
1576                                                                                            data-bs-target="#child-faq-2-reschedule-home-orientation"
1577                                                                                            aria-expanded="false"
1578                                                                                            aria-controls="child-faq-2-reschedule-home-orientation">
1579                                                                                        Can I reschedule my home orientation appointment?
1580                                                                                    </button>
1581                                                                                </div>
1582                                                                                <div id="child-faq-2-reschedule-home-orientation"
1583                                                                                     class="accordion-collapse collapse grandchild"
1584                                                                                     data-bs-parent="#accordionchild-6-reschedule-home-orientation">
1585                                                                                    <div class="accordion-body">
1586                                                                                        <p>Yes, you can reschedule a home orientation appointment 48 hours prior to the appointment.</p><p>If you are out of the country, you have the option to appoint a r
1586epresentative with a valid Power of Attorney (POA) or authorization letter to complete the home orientation on your behalf</p>
1587                                                                                    </div>
1588                                                                                </div>
1589                                                                            </div>
1590                                                                            <div class="accordion-item">
1591                                                                                <div class="accordion-header grandchild">
1592                                                                                    <button class="accordion-button collapsed"
1593                                                                                            type="button"
1594                                                                                            data-bs-toggle="collapse"
1595                                                                                            data-bs-target="#child-faq-3-reschedule-home-orientation"
1596                                                                                            aria-expanded="false"
1597                                                                                            aria-controls="child-faq-3-reschedule-home-orientation">
1598                                                                                        I missed my appointment; can I schedule a new one?
1599                                                                                    </button>
1600                                                                                </div>
1601                                                                                <div id="child-faq-3-reschedule-home-orientation"
1602                                                                                     class="accordion-collapse collapse grandchild"
1603                                                                                     data-bs-parent="#accordionchild-6-reschedule-home-orientation">
1604                                                                                    <div class="accordion-body">
1605                                                                                        <p>Yes, you can reschedule your home orientation appointment by contacting the Nakheel Handover team via call or email. They can assist you in rescheduling your home orientation appointment and coordinate setting up your new appointment, based on availability.<br /></p> <p><strong>Note:</strong> In case you do not respond or show up for the appointment on more than 2 occasions, Nakheel will carry out the home orientation on your behalf.</p>
1606                                                                                    </div>
1607                                                                                </div>
1608                                                                            </div>
1609                                                                            <div class="accordion-item">
1610                                                                                <div class="accordion-header grandchild">
1611                                                                                    <button class="accordion-button collapsed"
1612                                                                                            type="button"
1613                                                                                            data-bs-toggle="collapse"
1614                                                                                            data-bs-target="#child-faq-4-reschedule-home-orientation"
1615                                                                                            aria-expanded="false"
1616                                                                                            aria-controls="child-faq-4-reschedule-home-orientation">
1617                                                                                        What are my options if I cannot attend my home orientation?
1618                                                                                    </button>
1619                                                                                </div>
1620                                                                                <div id="child-faq-4-reschedule-home-orientation"
1621                                                                                     class="accordion-collapse collapse grandchild"
1622                                                                                     data-bs-parent="#accordionchild-6-reschedule-home-orientation">
1623                                                                                    <div class="accordion-body">
1624                                                                                        <p>You will have the below options:</p><ul><li>Assign a representative with a valid Power of Attorney (POA) / authorization letter to conduct the home orientation on your behalf</li><li>Request from the Nakheel Handover team to carry out the home orientation on your behalf</li></ul><p></p>
1625                                                                                    </div>
1626                                                                                </div>
1627                                                                            </div>
1628                                                            </div>
1629                                                        </div>
1630                                                    </div>
1631                                                </div>
1632                                                                            </div>
1633                                </div>
1634                            </div>
1635                        </div>
1636                        <div class="accordion-item property">
1637                            <div class="accordion-header parent">
1638                                <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
1639                                        data-bs-target="#category-2-nakheel-communities" aria-expanded="false"
1640                                        aria-controls="category-2-nakheel-communities">
1641                                    Nakheel Communities
1642                                </button>
1643                            </div>
1644                            <div id="category-2-nakheel-communities" class="accordion-collapse collapse parent" data-bs-parent="#accordionMainParent">
1645                                <div class="accordion-body">
1646                                    <!--child one starts here -->
1647                                    <div class="accordion accordion-flush child" id="accordionchildOne-2-nakheel-communities">
1648                                                <div class="accordion-item">
1649                                                    <div class="accordion-header child">
1650                                                        <button class="accordion-button collapsed" type="button"
1651                                                                data-bs-toggle="collapse" data-bs-target="#child-category-1-daily-pass-or-permit-request"
1652                                                                aria-expanded="false" aria-controls="child-category-1-daily-pass-or-permit-request">
1653                                                            Daily pass or permit request
1654                                                        </button>
1655                                                    </div>
1656                                                    <div id="child-category-1-daily-pass-or-permit-request" 
1656class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
1657                                                        <div class="accordion-body">
1658                                                            <!-- grand child starts here -->
1659                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-1-daily-pass-or-permit-request">
1660                                                                                                                                            <div class="accordion-item">
1661                                                                                <div class="accordion-header grandchild">
1662                                                                                    <button class="accordion-button collapsed"
1663                                                                                            type="button"
1664                                                                                            data-bs-toggle="collapse"
1665                                                                                            data-bs-target="#child-faq-1-daily-pass-or-permit-request"
1666                                                                                            aria-expanded="false"
1667                                                                                            aria-controls="child-faq-1-daily-pass-or-permit-request">
1668                                                                                        How much does it cost to replace a Daily Permit?
1669                                                                                    </button>
1670                                                                                </div>
1671                                                                                <div id="child-faq-1-daily-pass-or-permit-request"
1672                                                                                     class="accordion-collapse collapse grandchild"
1673                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1674                                                                                    <div class="accordion-body">
1675                                                                                        <p>There are no costs to issue or replace a Daily Pass/ Permit.</p><p></p>
1676                                                                                    </div>
1677                                                                                </div>
1678                                                                            </div>
1679                                                                            <div class="accordion-item">
1680                                                                                <div class="accordion-header grandchild">
1681                                                                                    <button class="accordion-button collapsed"
1682                                                                                            type="button"
1683                                                                                            data-bs-toggle="collapse"
1684                                                                                            data-bs-target="#child-faq-2-daily-pass-or-permit-request"
1685                                                                                            aria-expanded="false"
1686                                                                                            aria-controls="child-faq-2-daily-pass-or-permit-request">
1687                                                                                        What are the conditions associated with the Daily Access Permit?
1688                                                                                    </button>
1689                                                                                </div>
1690                                                                                <div id="child-faq-2-daily-pass-or-permit-request"
1691                                                                                     class="accordion-collapse collapse grandchild"
1692                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1693                                                                                    <div class="accordion-body">
1694                                                                                        <p>The third party must follow the work timings and Nakheel Community rules and regulations. Any misuse of access permits or community violations will result in necessary security action.</p><p><strong>Note: </strong>Community rules and regulations will be shared upon providing daily access permit to the third party.</p>
1695                                                                                    </div>
1696                                                                                </div>
1697                                                                            </div>
1698                                                                            <div class="accordion-item">
1699                                                                                <div class="accordion-header grandchild">
1700                                                                                    <button class="accordion-button collapsed"
1701                                                                                            type="button"
1702                                                                                            data-bs-toggle="collapse"
1703                                                                                            data-bs-target="#child-faq-3-daily-pass-or-permit-request"
1704                                                                                            aria-expanded="false"
1705                                                                                            aria-controls="child-faq-3-daily-pass-or-permit-request">
1706                                                                                        Can I apply for a Daily Permit online?
1707                                                                                    </button>
1708                                                                                </div>
1709                                                                                <div id="child-faq-3-daily-pass-or-permit-request"
1710                                                                                     class="accordion-collapse collapse grandchild"
1711                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1712                                                                                    <div class="accordion-body">
1713                                                                                        <p>Yes, Daily Access Permit can be applied online. Third party companies can a
1713pply for a daily pass or permit through:</p><ul><li>My Nakheel mobile app (Android &amp; iOs)</li><li>Nakheel website: <a href="https://onlineservices.nakheel.com/" data-sf-ec-immutable="">https://onlineservices.nakheel.com/</a></li></ul>
1714                                                                                    </div>
1715                                                                                </div>
1716                                                                            </div>
1717                                                                            <div class="accordion-item">
1718                                                                                <div class="accordion-header grandchild">
1719                                                                                    <button class="accordion-button collapsed"
1720                                                                                            type="button"
1721                                                                                            data-bs-toggle="collapse"
1722                                                                                            data-bs-target="#child-faq-4-daily-pass-or-permit-request"
1723                                                                                            aria-expanded="false"
1724                                                                                            aria-controls="child-faq-4-daily-pass-or-permit-request">
1725                                                                                        <p>What if my Access Permit is lost?<br /></p>
1726                                                                                    </button>
1727                                                                                </div>
1728                                                                                <div id="child-faq-4-daily-pass-or-permit-request"
1729                                                                                     class="accordion-collapse collapse grandchild"
1730                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1731                                                                                    <div class="accordion-body">
1732                                                                                        <p>Daily Pass/ Permits are shared electronically via email. In the instance that the electronic copy cannot be found, you must call the Security team on 800-NAKHEEL, by selecting the Security option on the IVR flow.</p>
1733                                                                                    </div>
1734                                                                                </div>
1735                                                                            </div>
1736                                                                            <div class="accordion-item">
1737                                                                                <div class="accordion-header grandchild">
1738                                                                                    <button class="accordion-button collapsed"
1739                                                                                            type="button"
1740                                                                                            data-bs-toggle="collapse"
1741                                                                                            data-bs-target="#child-faq-5-daily-pass-or-permit-request"
1742                                                                                            aria-expanded="false"
1743                                                                                            aria-controls="child-faq-5-daily-pass-or-permit-request">
1744                                                                                        How many Daily Permits am I entitled to?
1745                                                                                    </button>
1746                                                                                </div>
1747                                                                                <div id="child-faq-5-daily-pass-or-permit-request"
1748                                                                                     class="accordion-collapse collapse grandchild"
1749                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1750                                                                                    <div class="accordion-body">
1751                                                                                        <p>One Daily Permit application can provide access to up to 5 applicants.</p>
1752                                                                                    </div>
1753                                                                                </div>
1754                                                                            </div>
1755                                                                            <div class="accordion-item">
1756                                                                                <div class="accordion-header grandchild">
1757                                                                                    <button class="accordion-button collapsed"
1758                                                                                            type="button"
1759                                                                                            data-bs-toggle="collapse"
1760                                                                                            data-bs-target="#child-faq-6-daily-pass-or-permit-request"
1761                                                                                            aria-expanded="false"
1762                                                                                            aria-controls="child-faq-6-daily-pass-or-permit-request">
1763                                                                                        Can I apply for a Daily Permit in person?
1764                                                                                    </button>
1765                                                                                </div>
1766                                                                                <div id="child-faq-6-daily-pass-or-permit-request"
1767                                                                                     class="accordion-collapse collapse grandchild"
1768                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1769                                                                                    <div class="accordion-body">
1770                                                                                        <p>Daily Permit applications should be made directly online through Nakheel Online Services.&nbsp;</p>
1771                                                                                    </div>
1772                                                                                </div>
1773                                                                            </div>
1774                                                                            <div class="accordion-item">
1775                                                                                <div class="accordion-header grandchild">
1776                                                                                    <button class="accordion-button collapsed"
1777                                                                                            type="button"
1778                                                                                            data-bs-toggle="collapse"
1779                                                                                            data-bs-target="#child-faq-7-daily-pass-or-permit-request"
1780                                                                                            aria-expanded="false"
1781                                                                                            aria-controls="child-faq-7-daily-pass-or-permit-request">
1782                                                                                        Can I apply for one Daily Permit across multiple units?
1783                                                                                    </button>
1784                                                                                </div>
1785                                                                                <div id="child-faq-7-daily-pass-or-permit-request"
1786                                                                                     class="accordion-collapse collapse grandchild"
1787                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1788                                                                                    <div class="accordion-body">
1789                                                                                        <p>Yes, Daily Permits can be applied across multiple units. However, they are limited to a single community.&nbsp;</p><p></p>
1790                                                                                    </div>
1791                                                                                </div>
1792                                                                            </div>
1793                                                                            <div class="accordion-item">
1794                                                                                <div class="accordion-header grandchild">
1795                                                                                    <button class="accordion-button collapsed"
1796                                                                                            type="button"
1797                                                                                            data-bs-toggle="collapse"
1798                                                                                            data-bs-target="#child-faq-8-daily-pass-or-permit-request"
1799                                                                                            aria-expanded="false"
1800                                                                                            aria-controls="child-faq-8-daily-pass-or-permit-request">
1801                                                                                        How long c
1801an I get an Access Permit for?
1802                                                                                    </button>
1803                                                                                </div>
1804                                                                                <div id="child-faq-8-daily-pass-or-permit-request"
1805                                                                                     class="accordion-collapse collapse grandchild"
1806                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1807                                                                                    <div class="accordion-body">
1808                                                                                        <p>There are three options when selecting the duration of a Daily Pass/ Permit request. These include:</p><ul><li>1 day </li><li>2 days</li><li>3 days</li></ul>
1809                                                                                    </div>
1810                                                                                </div>
1811                                                                            </div>
1812                                                                            <div class="accordion-item">
1813                                                                                <div class="accordion-header grandchild">
1814                                                                                    <button class="accordion-button collapsed"
1815                                                                                            type="button"
1816                                                                                            data-bs-toggle="collapse"
1817                                                                                            data-bs-target="#child-faq-9-daily-pass-or-permit-request"
1818                                                                                            aria-expanded="false"
1819                                                                                            aria-controls="child-faq-9-daily-pass-or-permit-request">
1820                                                                                        Are there any charges associated with Daily Permits?
1821                                                                                    </button>
1822                                                                                </div>
1823                                                                                <div id="child-faq-9-daily-pass-or-permit-request"
1824                                                                                     class="accordion-collapse collapse grandchild"
1825                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1826                                                                                    <div class="accordion-body">
1827                                                                                        <p>The Daily Permits are free of charge.</p>
1828                                                                                    </div>
1829                                                                                </div>
1830                                                                            </div>
1831                                                                            <div class="accordion-item">
1832                                                                                <div class="accordion-header grandchild">
1833                                                                                    <button class="accordion-button collapsed"
1834                                                                                            type="button"
1835                                                                                            data-bs-toggle="collapse"
1836                                                                                            data-bs-target="#child-faq-10-daily-pass-or-permit-request"
1837                                                                                            aria-expanded="false"
1838                                                                                            aria-controls="child-faq-10-daily-pass-or-permit-request">
1839                                                                                        How do I renew/ extend my Daily Access Permit?
1840                                                                                    </button>
1841                                                                                </div>
1842                                                                                <div id="child-faq-10-daily-pass-or-permit-request"
1843                                                                                     class="accordion-collapse collapse grandchild"
1844                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1845                                                                                    <div class="accordion-body">
1846                                                                                        <p>There are no renewals or extensions available for daily permits. You will have to reapply for a new Daily Pass/ Permit.</p><p></p>
1847                                                                                    </div>
1848                                                                                </div>
1849                                                                            </div>
1850                                                                            <div class="accordion-item">
1851                                                                                <div class="accordion-header grandchild">
1852                                                                                    <button class="accordion-button collapsed"
1853                                                                                            type="button"
1854                                                                                            data-bs-toggle="collapse"
1855                                                                                            data-bs-target="#child-faq-11-daily-pass-or-permit-request"
1856                                                                                            aria-expanded="false"
1857                                                                                            aria-controls="child-faq-11-daily-pass-or-permit-request">
1858                                                                                        How do I request a Daily Permit?
1859                                                                                    </button>
1860                                                                                </div>
1861                                                                                <div id="child-faq-11-daily-pass-or-permit-request"
1862                                                                                     class="accordion-collapse collapse grandchild"
1863                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1864                                                                                    <div class="accordion-body">
1865                                                                                        <p>Daily Permits can be requested by third party companies &ndash; including sub-contractors, real estate agents and main contractors. </p><p>You can apply for a Daily Pass or Permit through: </p><ul><li>My Nakheel mobile app (Android &amp; iOs)</li><li>Nakheel website: <a href="https://onlineservices.nakheel.com/" data-sf-ec-immutable="">
1865https://onlineservices.nakheel.com/</a><p>&nbsp;</p><p>If the third party already has an account, they will need to:</p></li><li>Sign in to Nakheel Online Service</li><li>Go to General Services </li><li>Select Security Services</li><li>Select Daily Pass/ Permit request</li></ul><p><strong>Note: </strong></p><ul><li>If the third party does not have a Nakheel account, they will need to create one through Nakheel Online Services.</li></ul>
1866                                                                                    </div>
1867                                                                                </div>
1868                                                                            </div>
1869                                                                            <div class="accordion-item">
1870                                                                                <div class="accordion-header grandchild">
1871                                                                                    <button class="accordion-button collapsed"
1872                                                                                            type="button"
1873                                                                                            data-bs-toggle="collapse"
1874                                                                                            data-bs-target="#child-faq-12-daily-pass-or-permit-request"
1875                                                                                            aria-expanded="false"
1876                                                                                            aria-controls="child-faq-12-daily-pass-or-permit-request">
1877                                                                                        What documentation do I 
1877need to show to apply for a Daily Permit?
1878                                                                                    </button>
1879                                                                                </div>
1880                                                                                <div id="child-faq-12-daily-pass-or-permit-request"
1881                                                                                     class="accordion-collapse collapse grandchild"
1882                                                                                     data-bs-parent="#accordionchild-1-daily-pass-or-permit-request">
1883                                                                                    <div class="accordion-body">
1884                                                                                        <p>Below is the list of documents that you would need to submit for a Daily Pass/Permit from Nakheel:</p><ul><li>Landlord/Tenant NOC</li><li>Valid Visa copy or valid Emirates ID of the employees (front and back side)</li><li>Valid Trade Licence of the company<br /></li></ul> <p><strong>Note: </strong>In addition to the above, the Nakheel Security team may request additional documentation depending upon the scope of work.&nbsp;</p><p></p>
1885                                                                                    </div>
1886                                                                                </div>
1887                                                                            </div>
1888                                                            </div>
1889                                                        </div>
1890                                                    </div>
1891                                                </div>
1892                                                <div class="accordion-item">
1893                                                    <div class="accordion-header child">
1894                                                        <button class="accordion-button collapsed" type="button"
1895                                                                data-bs-toggle="collapse" data-bs-target="#child-category-2-long-term-access-permit"
1896                                                                aria-expanded="false" aria-controls="child-category-2-long-term-access-permit">
1897                                                            Long term access permit
1898                                                        </button>
1899                                                    </div>
1900                                                    <div id="child-category-2-long-term-access-permit" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
1901                                                        <div class="accordion-body">
1902                                                            <!-- grand child starts here -->
1903                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-2-long-term-access-permit">
1904                                                                                                                                            <div class="accordion-item">
1905                                                                                <div class="accordion-header grandchild">
1906                                                                                    <button class="accordion-button collapsed"
1907                                                                                            type="button"
1908                                                                                            data-bs-toggle="collapse"
1909                                                                                            data-bs-target="#child-faq-1-long-term-access-permit"
1910                                                                                            aria-expanded="false"
1911                                                                                            aria-controls="child-faq-1-long-term-access-permit">
1912                                                                                        Can I apply for one long-term access permit across multiple units?
1913                                                                                    </button>
1914                                                                                </div>
1915                                                                                <div id="child-faq-1-long-term-access-permit"
1916                                                                                     class="accordion-collapse collapse grandchild"
1917                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
1918                                                                                    <div class="accordion-body">
1919                                                                                        Yes, a single long-term access permit can apply to multiple units, but within a single community.&nbsp;
1920                                                                                    </div>
1921                                                                                </div>
1922                                                                            </div>
1923                                                                            <div class="accordion-item">
1924                                                                                <div class="accordion-header grandchild">
1925                                                                                    <button class="accordion-button collapsed"
1926                                                                                            type="button"
1927                                                                                            data-bs-toggle="collapse"
1928                                                                                            data-bs-target="#child-faq-2-long-term-access-permit"
1929                                                                                            aria-expanded="false"
1930                                                                                            aria-controls="child-faq-2-long-term-access-permit">
1931                                                                                        Can I apply for a long-term access permit online?
1932                                                                                    </button>
1933                                                                                </div>
1934                                                                                <div id="child-faq-2-long-term-access-permit"
1935                                                                                     class="accordion-collapse collapse grandchild"
1936                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
1937                                                                                    <div class="accordion-body">
1938                                                                                        <p>Yes, long-term access permits can be applied online. It can be applied for through the following online channels:</p><ul><li>My Nakheel mobile app (Android &amp; iOs)Nakheel website: <a href="https://onlineservices.nakheel.com/">
1938https://onlineservices.nakheel.com/</a></li></ul>
1939                                                                                    </div>
1940                                                                                </div>
1941                                                                            </div>
1942                                                                            <div class="accordion-item">
1943                                                                                <div class="accordion-header grandchild">
1944                                                                                    <button class="accordion-button collapsed"
1945                                                                                            type="button"
1946                                                                                            data-bs-toggle="collapse"
1947                                                                                            data-bs-target="#child-faq-3-long-term-access-permit"
1948                                                                                            aria-expanded="false"
1949                                                                                            aria-controls="child-faq-3-long-term-access-permit">
1950                                                                                        After approval, how do I receive my long-term access permit?
1951                                                                                    </button>
1952                                                                                </div>
1953                                                                                <div id="child-faq-3-long-term-access-permit"
1954                                                                                     class="accordion-collapse collapse grandchild"
1955                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
1956                                                                                    <div class="accordion-body">
1957                                                                                        <p>For long-term access permits that have a validity of a week, they will be sent to the third party via email. <br /></p> <p>For anything beyond a week (2 weeks to 6 months), Nakheel issues the access permit as a physical card which must be collected from the Security team. The details of the card collection will be highlighted to the third-party customer via email. <br /></p> <p>For further information, the Security team can be contacted via 800-NAKHEEL and selecting the Security option on the IVR flow.&nbsp;</p><p></p>
1958                                                                                    </div>
1959                                                                                </div>
1960                                                                            </div>
1961                                                                            <div class="accordion-item">
1962                                                                                <div class="accordion-header grandchild">
1963                                                                                    <button class="accordion-button collapsed"
1964                                                                                            type="button"
1965                                                                                            data-bs-toggle="collapse"
1966                                                                                            data-bs-target="#child-faq-4-long-term-access-permit"
1967                                                                                            aria-expanded="false"
1968                                                                                            aria-controls="child-faq-4-long-term-access-permit">
1969                                                                                        How do I renew / extend my long-term access permit?
1970                                                                                    </button>
1971                                                                                </div>
1972                                                                                <div id="child-faq-4-long-term-access-permit"
1973                                                                                     class="accordion-collapse collapse grandchild"
1974                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
1975                                                                                    <div class="accordion-body">
1976                                                                                        <p>There are no renewals or extensions available for long-term access permits. You will have to reapply for a new long-term access permit.&nbsp;</p>
1977                                                                                    </div>
1978                                                                                </div>
1979                                                                            </div>
1980                                                                            <div class="accordion-item">
1981                                                                                <div class="accordion-header grandchild">
1982                                                                                    <button class="accordion-button collapsed"
1983                                                                                            type="button"
1984                                                                                            data-bs-toggle="collapse"
1985                                                                                            data-bs-target="#child-faq-5-long-term-access-permit"
1986                                                                                            aria-expanded="false"
1987                                                                                            aria-controls="child-faq-5-long-term-access-permit">
1988                                                                                        What documentations do I need to apply for a long-term access permit?
1989                                                                                    </button>
1990                                                                                </div>
1991                                                                                <div id="child-faq-5-long-term-access-permit"
1992                                                                                     class="accordion-collapse collapse grandchild"
1993                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
1994                                                                                    <div class="accordion-body">
1995                                                                                        <p>
1995Below is the list of documents that the third party would need to provide to request a long-term access permit from Nakheel: </p><p>&nbsp;</p><p><strong>General documentation: </strong></p><ul><li>Scope of work </li><li>Valid Trade License of the company</li><li>Passport copies and Visa page</li><li>Primary signed contract or appointment letter</li><li>NOC, if required <p>&nbsp;</p><p><strong>Documentation required for general, MEP, Cleaning and Maintenance:</strong></p></li><li>Valid Visa copy or Emirates ID of the employee (front and back side)</li><li>Valid company Trade License <p><strong>Note:</strong> If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required</p></li><li>Scope of work </li><li>Owner or Tenant NOC<p>&nbsp;<strong></strong></p></li><li><p><strong>Documents required for Construction, Modification and Extension work:</strong></p></li><li>Valid Visa copy or Emirates ID of the employee (front and back side)</li><li>Valid company Trade License <p><strong>Note:</strong> If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required</p></li><li>Scope of work </li><li>Valid Nakheel and Trakhees NOC </li><li>Payment confirmation for each employee (AED 52.50 per person)<p>&nbsp;<strong></strong></p></li><li><p><strong>Documents required for Nakheel common areas (Nakheel Agreement copy/ Nakheel DMS):</strong></p></li><li>Valid Visa copy or Emirates ID of the employee (front and back side)</li><li>Valid company Trade License <p><strong>Note:</strong> If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required</p></li><li>Scope of work </li><li>Valid Nakheel DMS/ Agreement copy<p><strong>Note:</strong> Contractors must pay the required security deposit, submit the Site Access Permit and fix the PVC fence before initiating the construction work</p><p>&nbsp;<strong>Documents required for Real Estate viewing:</strong></p></li><li>Valid Visa copy or Emirates ID of the employee (front and back side)</li><li>Valid company Trade License </li><li>RERA ID </li><li>Owner/ Tenant NOC </li></ul><p><strong>Note: </strong>The Nakheel security team may request additional supporting documentation where required. For more information on this, please call 800-NAKHEEL and select the Security option.&nbsp;</p><p>&nbsp;</p>
1996                                                                                    </div>
1997                                                                                </div>
1998                                                                            </div>
1999                                                                            <div class="accordion-item">
2000                                                                                <div class="accordion-header grandchild">
2001                                                                                    <button class="accordion-button collapsed"
2002                                                                                            type="button"
2003                                                                                            data-bs-toggle="collapse"
2004                                                                                            data-bs-target="#child-faq-6-long-term-access-permit"
2005                                                                                            aria-expanded="false"
2006                                                                                            aria-controls="child-faq-6-long-term-access-permit">
2007                                                                                        How many long-term access permits am I entitled to?
2008                                                                                    </button>
2009                                                                                </div>
2010                                                                                <div id="child-faq-6-long-term-access-permit"
2011                                                                                     class="accordion-collapse collapse grandchild"
2012                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2013                                                                                    <div class="accordion-body">
2014                                                                                        <p>Nakheel does not put a limit to the number of long-term access permits that a customer can have.&nbsp;</p><p></p>
2015                                                                                    </div>
2016                                                                                </div>
2017                                                                            </div>
2018                                                                            <div class="accordion-item">
2019                                                                                <div class="accordion-header grandchild">
2020                                                                                    <button class="accordion-button collapsed"
2021                                                                                            type="button"
2022                                                                                            data-bs-toggle="collapse"
2023                                                                                            data-bs-target="#child-faq-7-long-term-access-permit"
2024                                                                                            aria-expanded="false"
2025                                                                                            aria-controls="child-faq-7-long-term-access-permit">
2026                                                                                        How long does it take to apply for a long-term access permit?
2027                                                                                    </button>
2028                                                                                </div>
2029                                                                                <div id="child-faq-7-long-term-access-permit"
2030                                                                                     class="accordion-collapse collapse grandchild"
2031                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2032                                                                                    <div class="accordion-body">
2033                                                                                        <p>It is recommended that the long-term access permit request is submitted 3 to 4 working days prior to the required date. Approvals typically take 1 to 2 days.&nbsp;</p>
2034                                                                                    </div>
2035                                                                                </div>
2036                                                                            </div>
2037                                                                            <div class="accordion-item">
2038                                                                                <div class="accordion-header grandchild">
2039                                                                                    <button class="accordion-button collapsed"
2040                                                                                            type="button"
2041                                                                                            data-bs-toggle="collapse"
2042                                                                                            data-bs-target="#child-faq-8-long-term-access-permit"
2043                                                                                            aria-expanded="false"
2044                                                                                            aria-controls="child-faq-8-long-term-access-permit">
2045                                                                                        Can I apply for a long-term access permit in person?
2046                                                                                    </button>
2047                                                                                </div>
2048                                                                                <div id="child-faq-8-long-term-access-permit"
2049                                                                                     class="accordion-collapse collapse grandchild"
2050                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2051                                                                                    <div class="accordion-body">
2052                                                                                        <p>We encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at <
2052a href="mailto:[email protected]">[email protected]</a> or at 800-NAKHEEL,&nbsp;</p>
2053                                                                                    </div>
2054                                                                                </div>
2055                                                                            </div>
2056                                                                            <div class="accordion-item">
2057                                                                                <div class="accordion-header grandchild">
2058                                                                                    <button class="accordion-button collapsed"
2059                                                                                            type="button"
2060                                                                                            data-bs-toggle="collapse"
2061                                                                                            data-bs-target="#child-faq-9-long-term-access-permit"
2062                                                                                            aria-expanded="false"
2063                                                                                            aria-controls="child-faq-9-long-term-access-permit">
2064                                                                                        What are the conditions associated with the long-term access permits?
2065                                                                                    </button>
2066                                                                                </div>
2067                                                                                <div id="child-faq-9-long-term-access-permit"
2068                                                                                     class="accordion-collapse collapse grandchild"
2069                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2070                                                                                    <div class="accordion-body">
2071                                                                                        <p>The third party must follow the work timings and Nakheel community rules and regulations. Any misuse of access permits or community violations will result in necessary security action.</p><p><strong>&nbsp;</strong><strong>Note: </strong>Community rules and regulations will be shared upon providing daily access permit to the third party.</p><p></p>
2072                                                                                    </div>
2073                                                                                </div>
2074                                                                            </div>
2075                                                                            <div class="accordion-item">
2076                                                                                <div class="accordion-header grandchild">
2077                                                                                    <button class="accordion-button collapsed"
2078                                                                                            type="button"
2079                                                                                            data-bs-toggle="collapse"
2080                                                                                            data-bs-target="#child-faq-10-long-term-access-permit"
2081                                                                                            aria-expanded="false"
2082                                                                                            aria-controls="child-faq-10-long-term-access-permit">
2083                                                                                        How long can I get an access permit for?
2084                                                                                    </button>
2085                                                                                </div>
2086                                                                                <div id="child-faq-10-long-term-access-permit"
2087                                                                                     class="accordion-collapse collapse grandchild"
2088                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2089                                                                                    <div class="accordion-body">
2090                                                                                        <p>There are multiple options when selecting the duration of a long-term access permit. These include:</p><ul><li>1 week</li><li>2 weeks</li><li>1 month</li><li>3 months </li><li>6 months</li></ul>
2091                                                                                    </div>
2092                                                                                </div>
2093                                                                            </div>
2094                                                                            <div class="accordion-item">
2095                                                                                <div class="accordion-header grandchild">
2096                                                                                    <button class="accordion-button collapsed"
2097                                                                                            type="button"
2098                                                                                            data-bs-toggle="collapse"
2099                                                                                            data-bs-target="#child-faq-11-long-term-access-permit"
2100                                                                                            aria-expanded="false"
2101                                                                                            aria-controls="child-faq-11-long-term-access-permit">
2102                                                                                        What if the access permit is lost? How do I get a new one?
2103                                                                                    </button>
2104                                                                                </div>
2105                                                                                <div id="child-faq-11-long-term-access-permit"
2106                                                                                     class="accordion-collapse collapse grandchild"
2107                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2108                                                                                    <div class="accordion-body">
2109                                                                                        <p>Please call the Security team and they will assist accordingly. The Security team can be reached out to on 800-NAKHEEL by selecting the Security option.</p>
2110                                                                                    </div>
2111                                                                                </div>
2112                                                                            </div>
2113                                                                            <div class="accordion-item">
2114                                                                                <div class="accordion-header grandchild">
2115                                                                                    <button class="accordion-button collapsed"
2116                                                                                            type="button"
2117                                                                                            data-bs-toggle="collapse"
2118                                                                                            data-bs-target="#child-faq-12-long-term-access-permit"
2119                                                                                            aria-expanded="false"
2120                                                                                            aria-controls="child-faq-12-long-term-access-permit">
2121                                                                                        How much does it cost to replace a long-term access permit?
2122                                                                                    </button>
2123                                                                                </div>
2124                                                                                <div id="child-faq-12-long-term-access-permit"
2125                                                                                     class="accordion-collapse collapse grandchild"
2126                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2127                                                                                    <div class="accordion-body">
2128                                                                                        <p>There is no costs associated with the replacement of a long-term access permit.</p><p></p>
2129                                                                                    </div>
2130                                                                                </div>
2131                                                                            </div>
2132                                                                            <div class="accordion-item">
2133                                                                                <div class="accordion-header grandchild">
2134                                                                                    <button class="accordion-button collapsed"
2135                                                                                            type="button"
2136                                                                                            data-bs-toggle="collapse"
2137                                                                                            data-bs-target="#child-faq-13-long-term-access-permit"
2138                                                                                            aria-expanded="false"
2139                                                                                            aria-controls="child-faq-13-long-term-access-permit">
2140                                                                                        Are there any charges associated with long-term access permits?
2141                                                                                    </button>
2142                                                                                </div>
2143                                                                                <div id="child-faq-13-long-term-access-permit"
2144                                                                                     class="accordion-collapse collapse grandchild"
2145                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2146                                                                                    <div class="accordion-body">
2147                                                                                        <p>Yes, this is dependent on the scope of work. Charges of AED 52.50 per person apply to work that require an NOC from Nakheel &amp; Trakhees (construction, modification and extension work).&nbsp;</p><p></p>
2148                                                                                    </div>
2149                                                                                </div>
2150                                                                            </div>
2151                                                                            <div class="accordion-item">
2152                                                                                <div class="accordion-header grandchild">
2153                                                                                    <button class="accordion-button collapsed"
2154                                                                                            type="button"
2155                                                                                            data-bs-toggle="collapse"
2156                                                                                            data-bs-target="#child-faq-14-long-term-access-permit"
2157                                                                                            aria-expanded="false"
2158                                                                                            aria-controls="child-faq-14-long-term-access-permit">
2159                                                                                        How do I request a long-term access permit?
2160                                                                                    </button>
2161                                                                                </div>
2162                                                                                <div id="child-faq-14-long-term-access-permit"
2163                                                                                     class="accordion-collapse collapse grandchild"
2164                                                                                     data-bs-parent="#accordionchild-2-long-term-access-permit">
2165                                                                                    <div class="accordion-body">
2166                                                                                        <p>Third party companies (sub-contractors, real estate agents, main contractors etc.) can apply for a long-term access permit through: </p><ul><li>My Nakheel mobile app (Android &amp; iOs) Nakheel website: <a href="https://onlineservices.nakheel.com/" data-sf-ec-immutable="">
2166https://onlineservices.nakheel.com/</a></li></ul><p>If the third party already has an account, they will need to:</p><ul><li>Sign in to Nakheel Online Service</li><li>Go to General Services </li><li>Select Security Services</li><li>Select Long/ Short-term Permits</li></ul><p><strong>Note: </strong></p><ul><li>If the third party does not have a Nakheel account, they will need to create one through Nakheel Online Services.</li><li>As a Nakheel resident or owner, you can also apply for a long-term access permit on behalf of a third-party company.</li></ul>
2167                                                                                    </div>
2168                                                                                </div>
2169                                                                            </div>
2170                                                            </div>
2171                                                        </div>
2172                                                    </div>
2173                                                </div>
2174                                                <div class="accordion-item">
2175                                                    <div class="accordion-header child">
2176                                                        <button class="accordion-button collapsed" type="button"
2177                                                                data-bs-toggle="collapse" data-bs-target="#child-category-3-move-in-permit"
2178                                                                aria-expanded="false" aria-controls="child-category-3-move-in-permit">
2179                                                            Move-in permit
2180                                                        </button>
2181                                                    </div>
2182                                                    <div id="child-category-3-move-in-permit" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
2183                                                        <div class="accordion-body">
2184                                                            <!-- grand child starts here -->
2185                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-3-move-in-permit">
2186                                                                                                                                            <div class="accordion-item">
2187                                                                                <div class="accordion-header grandchild">
2188                                                                                    <button class="accordion-button collapsed"
2189                                                                                            type="button"
2190                                                                                            data-bs-toggle="collapse"
2191                                                                                            data-bs-target="#child-faq-1-move-in-permit"
2192                                                                                            aria-expanded="false"
2193                                                                                            aria-controls="child-faq-1-move-in-permit">
2194                                                                                        Can I request a move-in permit in person?
2195                                                                                    </button>
2196                                                                                </div>
2197                                                                                <div id="child-faq-1-move-in-permit"
2198                                                                                     class="accordion-collapse collapse grandchild"
2199                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2200                                                                                    <div class="accordion-body">
2201                                                                                        We encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at <
2201a href="mailto:[email protected]">[email protected]</a> or at 800-NAKHEEL<div></div><div><br /></div>
2202                                                                                    </div>
2203                                                                                </div>
2204                                                                            </div>
2205                                                                            <div class="accordion-item">
2206                                                                                <div class="accordion-header grandchild">
2207                                                                                    <button class="accordion-button collapsed"
2208                                                                                            type="button"
2209                                                                                            data-bs-toggle="collapse"
2210                                                                                            data-bs-target="#child-faq-2-move-in-permit"
2211                                                                                            aria-expanded="false"
2212                                                                                            aria-controls="child-faq-2-move-in-permit">
2213                                                                                        Do I need multiple permits for multiple deliveries?
2214                                                                                    </button>
2215                                                                                </div>
2216                                                                                <div id="child-faq-2-move-in-permit"
2217                                                                                     class="accordion-collapse collapse grandchild"
2218                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2219                                                                                    <div class="accordion-body">
2220                                                                                        <p>If the request is made by the owner/ tenant, they can attach all documents related to multiple companies in one application. However, if the request is being made by the third-party, then the company themselves and each company involved will be required to have their own permit.</p><p><strong>Note:</strong> For minor delivery of items which doesn&rsquo;t cause any damage to Nakheel assets and if no fixing is required, the Security team will assist after verifying the move-in permit and delivery note.</p>
2221                                                                                    </div>
2222                                                                                </div>
2223                                                                            </div>
2224                                                                            <div class="accordion-item">
2225                                                                                <div class="accordion-header grandchild">
2226                                                                                    <button class="accordion-button collapsed"
2227                                                                                            type="button"
2228                                                                                            data-bs-toggle="collapse"
2229                                                                                            data-bs-target="#child-faq-3-move-in-permit"
2230                                                                                            aria-expanded="false"
2231                                                                                            aria-controls="child-faq-3-move-in-permit">
2232                                                                                        How long will it take for me to apply a move-in permit?
2233                                                                                    </button>
2234                                                                                </div>
2235                                                                                <div id="child-faq-3-move-in-permit"
2236                                                                                     class="accordion-collapse collapse grandchild"
2237                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2238                                                                                    <div class="accordion-body">
2239                                                                                        <p>It is recommended that you submit the move-in permit request 3 to 4 working days prior to the move-in date as approvals typically take 1 to 2 days. <br /></p> <p>For follow up and assistance, you can contact the Security team through 800-NAKHEEL and select the Security option.&nbsp;</p><p></p>
2240                                                                                    </div>
2241                                                                                </div>
2242                                                                            </div>
2243                                                                            <div class="accordion-item">
2244                                                                                <div class="accordion-header grandchild">
2245                                                                                    <button class="accordion-button collapsed"
2246                                                                                            type="button"
2247                                                                                            data-bs-toggle="collapse"
2248                                                                                            data-bs-target="#child-faq-4-move-in-permit"
2249                                                                                            aria-expanded="false"
2250                                                                                            aria-controls="child-faq-4-move-in-permit">
2251                                                                                        Is there a cost associated with requesting a move-in permit?
2252                                                                                    </button>
2253                                                                                </div>
2254                                                                                <div id="child-faq-4-move-in-permit"
2255                                                                                     class="accordion-collapse collapse grandchild"
2256                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2257                                                                                    <div class="accordion-body">
2258                                                                                        <p>No, there is no fee or charge involved for obtaining a move-in permit.&nbsp;</p>
2259                                                                                    </div>
2260                                                                                </div>
2261                                                                            </div>
2262                                                                            <div class="accordion-item">
2263                                                                                <div class="accordion-header grandchild">
2264                                                                                    <button class="accordion-button collapsed"
2265                                                                                            type="button"
2266                                                                                            data-bs-toggle="collapse"
2267                                                                                            data-bs-target="#child-faq-5-move-in-permit"
2268                                                                                            aria-expanded="false"
2269                                                                                            aria-controls="child-faq-5-move-in-permit">
2270                                                                                        What are the documents I need to show security for move-in permit?
2271                                                                                    </button>
2272                                                                                </div>
2273                                                                                <div id="child-faq-5-move-in-permit"
2274                                                                                     class="accordion-collapse collapse grandchild"
2275                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2276                                                                                    <div class="accordion-body">
2277                                                                                        <p>When passing the physical security point, you must show the physical letter of the move-in permit confirmation. The third-party moving company will be required to show the Emirates ID copies with the Nakheel security stamp of all the employees that are entering the community.&nbsp;</p>
2278                                                                                    </div>
2279                                                                                </div>
2280                                                                            </div>
2281                                                                            <div class="accordion-item">
2282                                                                                <div class="accordion-header grandchild">
2283                                                                                    <button class="accordion-button collapsed"
2284                                                                                            type="button"
2285                                                                                            data-bs-toggle="collapse"
2286                                                                                            data-bs-target="#child-faq-6-move-in-permit"
2287                                                                                            aria-expanded="false"
2288                                                                                            aria-controls="child-faq-6-move-in-permit">
2289                                                                                        Who do I need to contact to schedule my move-in date?
2290                                                                                    </button>
2291                                                                                </div>
2292                                                                                <div id="child-faq-6-move-in-permit"
2293                                                                                     class="accordion-collapse collapse grandchild"
2294                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2295                                                                                    <div class="accordion-body">
2296                                                                                        <p>You must apply for a move-in permit online via the website or the app.<br /></p> <p>It is recommended that you submit the move-in permit request 3 to 4 working days prior to the move-in date as approvals typically take 1 to 2 days.&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
2297                                                                                    </div>
2298                                                                                </div>
2299                                                                            </div>
2300                                                                            <div class="accordion-item">
2301                                                                                <div class="accordion-header grandchild">
2302                                                                                    <button class="accordion-button collapsed"
2303                                                                                            type="button"
2304                                                                                            data-bs-toggle="collapse"
2305                                                                                            data-bs-target="#child-faq-7-move-in-permit"
2306                                                                                            aria-expanded="false"
2307                                                                                            aria-controls="child-faq-7-move-in-permit">
2308                                                                                        Can I reschedule my move-in date?
2309                                                                                    </button>
2310                                                                                </div>
2311                                                                                <div id="child-faq-7-move-in-permit"
2312                                                                                     class="accordion-collapse collapse grandchild"
2313                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2314                                                                                    <div class="accordion-body">
2315                                                                                        <p>Yes, you have the option to reschedule your move-in date. However, this must be done manually by sending an email to <a href="mailto:[email protected]">[email protected]</a> to request a new move-in date. This will either be accepted or rejected by the C
2315ommunity Management team based on availability.</p><p></p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
2316                                                                                    </div>
2317                                                                                </div>
2318                                                                            </div>
2319                                                                            <div class="accordion-item">
2320                                                                                <div class="accordion-header grandchild">
2321                                                                                    <button class="accordion-button collapsed"
2322                                                                                            type="button"
2323                                                                                            data-bs-toggle="collapse"
2324                                                                                            data-bs-target="#child-faq-8-move-in-permit"
2325                                                                                            aria-expanded="false"
2326                                                                                            aria-controls="child-faq-8-move-in-permit">
2327                                                                                        How do I request a move-in permit online?
2328                                                                                    </button>
2329                                                                                </div>
2330                                                                                <div id="child-faq-8-move-in-permit"
2331                                                                                     class="accordion-collapse collapse grandchild"
2332                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2333                                                                                    <div class="accordion-body">
2334                                                                                        <div>Residents and homeowners can apply for a move-in permit through:</div><div>&bull;	My Nakheel mobile app (Android &amp; iOs)</div><div>&bull;	Nakheel website: https://www.nakheel.com/en</div><div><br /></div><div>If you already have an account, please:</div><div>&bull;	Sign in to Nakheel Online Services&nbsp;</div><div>&bull;	Go to General Services&nbsp;</div><div>&bull;	Select Security Services</div><div>&bull;	Select Move-in/Move-out Permits</div><div><br /></div><div>Note: If you do not have a Nakheel account, you will need to create one through Nakheel Online Services.</div><div><br /></div>
2335                                                                                    </div>
2336                                                                                </div>
2337                                                                            </div>
2338                                                                            <div class="accordion-item">
2339                                                                                <div class="accordion-header grandchild">
2340                                                                                    <button class="accordion-button collapsed"
2341                                                                                            type="button"
2342                                                                                            data-bs-toggle="collapse"
2343                                                                                            data-bs-target="#child-faq-9-move-in-permit"
2344                                                                                            aria-expanded="false"
2345                                                                                            aria-controls="child-faq-9-move-in-permit">
2346                                                                                        What are the terms and conditions associated with the move-in permit?
2347                                                                                    </button>
2348                                                                                </div>
2349                                                                                <div id="child-faq-9-move-in-permit"
2350                                                                                     class="accordion-collapse collapse grandchild"
2351                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2352                                                                                    <div class="accordion-body">
2353                                                                                        <p>All the terms and conditions associated with the move-in permit will be highlighted in the information pack shared at the point of buying/ renting a property from Nakheel. The details are also highlighted on the Nakheel website and My Nakheel mobile app when applying for a move-in permit.</p><p></p><p></p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
2354                                                                                    </div>
2355                                                                                </div>
2356                                                                            </div>
2357                                                                            <div class="accordion-item">
2358                                                                                <div class="accordion-header grandchild">
2359                                                                                    <button class="accordion-button collapsed"
2360                                                                                            type="button"
2361                                                                                            data-bs-toggle="collapse"
2362                                                                                            data-bs-target="#child-faq-10-move-in-permit"
2363                                                                                            aria-expanded="false"
2364                                                                                            aria-controls="child-faq-10-move-in-permit">
2365                                                                                        What documentation do I 
2365need to request a move-in permit?
2366                                                                                    </button>
2367                                                                                </div>
2368                                                                                <div id="child-faq-10-move-in-permit"
2369                                                                                     class="accordion-collapse collapse grandchild"
2370                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2371                                                                                    <div class="accordion-body">
2372                                                                                        <p>It is important to note that the documentation differs between an owner and a tenant. Below is the list of documents that you need to submit for a move-in permit from the Nakheel app/portal:</p><p>&nbsp;<strong>Owner</strong></p> <ul><li>Title Deed or SPA (Sales and Purchase Agreement)</li><li>Emirates ID, Passport, and Visa copy of owner </li></ul><p><strong>Tenant</strong></p><ul><li>Ejari</li><li>Emirates ID, Passport, and Visa copy of owner<br /></li></ul> <p><strong>Note: </strong>If a third-party moving company is involved, they must submit a daily pass/ permit request 1 to 2 working days prior to the required date as approvals will take 1 day.</p><div><br /></div>
2373                                                                                    </div>
2374                                                                                </div>
2375                                                                            </div>
2376                                                                            <div class="accordion-item">
2377                                                                                <div class="accordion-header grandchild">
2378                                                                                    <button class="accordion-button collapsed"
2379                                                                                            type="button"
2380                                                                                            data-bs-toggle="collapse"
2381                                                                                            data-bs-target="#child-faq-11-move-in-permit"
2382                                                                                            aria-expanded="false"
2383                                                                                            aria-controls="child-faq-11-move-in-permit">
2384                                                                                        What are the move-in timings?
2385                                                                                    </button>
2386                                                                                </div>
2387                                                                                <div id="child-faq-11-move-in-permit"
2388                                                                                     class="accordion-collapse collapse grandchild"
2389                                                                                     data-bs-parent="#accordionchild-3-move-in-permit">
2390                                                                                    <div class="accordion-body">
2391                                                                                        <p></p><ul><li>Monday to Saturday - 9am to 5pm</li><li>Sunday - 10am to 1pm</li></ul><p></p><p>&nbsp;</p>
2392                                                                                    </div>
2393                                                                                </div>
2394                                                                            </div>
2395                                                            </div>
2396                                                        </div>
2397                                                    </div>
2398                                                </div>
2399                                                <div class="accordion-item">
2400                                                    <div class="accordion-header child">
2401                                                        <button class="accordion-button collapsed" type="button"
2402                                                                data-bs-toggle="collapse" data-bs-target="#child-category-4-move-out-permit"
2403                                                                aria-expanded="false" aria-controls="child-category-4-move-out-permit">
2404                                                            Move-out permit
2405                                                        </button>
2406                                                    </div>
2407                                                    <div id="child-category-4-move-out-permit" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
2408                                                        <div class="accordion-body">
2409                                                            <!-- grand child starts here -->
2410                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-4-move-out-permit">
2411                                                                                                                                            <div class="accordion-item">
2412                                                                                <div class="accordion-header grandchild">
2413                                                                                    <button class="accordion-button collapsed"
2414                                                                                            type="button"
2415                                                                                            data-bs-toggle="collapse"
2416                                                                                            data-bs-target="#child-faq-1-move-out-permit"
2417                                                                                            aria-expanded="false"
2418                                                                                            aria-controls="child-faq-1-move-out-permit">
2419                                                                                        Who do I need to contact to schedule my move-out date?
2420                                                                                    </button>
2421                                                                                </div>
2422                                                                                <div id="child-faq-1-move-out-permit"
2423                                                                                     class="accordion-collapse collapse grandchild"
2424                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2425                                                                                    <div class="accordion-body">
2426                                                                                        <p>You must apply for a move-out permit online via the website or the app.<br /></p> <p>It is recommended that you submit the move-out permit request 3 to 4 working days prior to the move-out date as approvals typically take 1 to 2 days.&nbsp;</p>
2427                                                                                    </div>
2428                                                                                </div>
2429                                                                            </div>
2430                                                                            <div class="accordion-item">
2431                                                                                <div class="accordion-header grandchild">
2432                                                                                    <button class="accordion-button collapsed"
2433                                                                                            type="button"
2434                                                                                            data-bs-toggle="collapse"
2435                                                                                            data-bs-target="#child-faq-2-move-out-permit"
2436                                                                                            aria-expanded="false"
2437                                                                                            aria-controls="child-faq-2-move-out-permit">
2438                                                                                        How do I request a move-out permit online?
2439                                                                                    </button>
2440                                                                                </div>
2441                                                                                <div id="child-faq-2-move-out-permit"
2442                                                                                     class="accordion-collapse collapse grandchild"
2443                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2444                                                                                    <div class="accordion-body">
2445                                                                                        <p>
2445Residents and homeowners can apply for a move-out permit through:</p><ul><li>My Nakheel mobile app (Android &amp; iOs)</li><li>Nakheel website: <a href="https://onlineservices.nakheel.com/" data-sf-ec-immutable="">https://onlineservices.nakheel.com/</a></li></ul><p>If the customer already has an account, then they will need to:</p><ul><li>Sign in to Nakheel Online Services </li><li>Go to General Services </li><li>Select Security Services</li><li>Select Move-in/Move-out Permits<strong></strong></li></ul><strong>Note: </strong>If the customer does not have a Nakheel account, they will have to create one through Nakheel Online Services
2446                                                                                    </div>
2447                                                                                </div>
2448                                                                            </div>
2449                                                                            <div class="accordion-item">
2450                                                                                <div class="accordion-header grandchild">
2451                                                                                    <button class="accordion-button collapsed"
2452                                                                                            type="button"
2453                                                                                            data-bs-toggle="collapse"
2454                                                                                            data-bs-target="#child-faq-3-move-out-permit"
2455                                                                                            aria-expanded="false"
2456                                                                                            aria-controls="child-faq-3-move-out-permit">
2457                                                                                        Can I reschedule my move-out date?&nbsp;
2458                                                                                    </button>
2459                                                                                </div>
2460                                                                                <div id="child-faq-3-move-out-permit"
2461                                                                                     class="accordion-collapse collapse grandchild"
2462                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2463                                                                                    <div class="accordion-body">
2464                                                                                        <p>Yes, you have the option to reschedule your move-out date. However, this must be done manually by sending an email to <a href="mailto:[email protected]">[email protected]</a> to request a new move-out date. This will either be accepted or rejected by the Community Management team based on availability.</p>
2465                                                                                    </div>
2466                                                                                </div>
2467                                                                            </div>
2468                                                                            <div class="accordion-item">
2469                                                                                <div class="accordion-header grandchild">
2470                                                                                    <button class="accordion-button collapsed"
2471                                                                                            type="button"
2472                                                                                            data-bs-toggle="collapse"
2473                                                                                            data-bs-target="#child-faq-4-move-out-permit"
2474                                                                                            aria-expanded="false"
2475                                                                                            aria-controls="child-faq-4-move-out-permit">
2476                                                                                        What are the terms and conditions associated with the move-out permit?
2477                                                                                    </button>
2478                                                                                </div>
2479                                                                                <div id="child-faq-4-move-out-permit"
2480                                                                                     class="accordion-collapse collapse grandchild"
2481                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2482                                                                                    <div class="accordion-body">
2483                                                                                        <p>After filling out the move-out permit application form, the customer must ensure to terminate storage lockers, bicycles, access cards and any other community facilities. </p><p>All the terms and conditions associated with the move-out permit will be highlighted on the Nakheel website and the My Nakheel mobile pp when applying for the move-out permit.&nbsp;</p><p></p>
2484                                                                                    </div>
2485                                                                                </div>
2486                                                                            </div>
2487                                                                            <div class="accordion-item">
2488                                                                                <div class="accordion-header grandchild">
2489                                                                                    <button class="accordion-button collapsed"
2490                                                                                            type="button"
2491                                                                                            data-bs-toggle="collapse"
2492                                                                                            data-bs-target="#child-faq-5-move-out-permit"
2493                                                                                            aria-expanded="false"
2494                                                                                            aria-controls="child-faq-5-move-out-permit">
2495                                                                                        How long will it take for me to apply a move-out permit?
2496                                                                                    </button>
2497                                                                                </div>
2498                                                                                <div id="child-faq-5-move-out-permit"
2499                                                                                     class="accordion-collapse collapse grandchild"
2500                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2501                                                                                    <div class="accordion-body">
2502                                                                                        <p>It is recommended that you submit the move-out permit request 3 to 4 working days prior to the move-out date as approvals typically take 1 to 2 days.&nbsp;</p><p>For follow up and assistance, you can contact the Security team through 800-NAKHEEL and select the Security option.&nbsp;</p><p></p>
2503                                                                                    </div>
2504                                                                                </div>
2505                                                                            </div>
2506                                                                            <div class="accordion-item">
2507                                                                                <div class="accordion-header grandchild">
2508                                                                                    <button class="accordion-button collapsed"
2509                                                                                            type="button"
2510                                                                                            data-bs-toggle="collapse"
2511                                                                                            data-bs-target="#child-faq-6-move-out-permit"
2512                                                                                            aria-expanded="false"
2513                                                                                            aria-controls="child-faq-6-move-out-permit">
2514                                                                                        What documents do I show security for the move-out permit?
2515                                                                                    </button>
2516                                                                                </div>
2517                                                                                <div id="child-faq-6-move-out-permit"
2518                                                                                     class="accordion-collapse collapse grandchild"
2519                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2520                                                                                    <div class="accordion-body">
2521                                                                                        <p>When passing the physical security point, you must show the physical letter of the move-out permit confirmation. The third-party moving company will be required to show the Emirates ID copies with the Nakheel security stamp of all the employees that are entering the community.&nbsp;</p>
2522                                                                                    </div>
2523                                                                                </div>
2524                                                                            </div>
2525                                                                            <div class="accordion-item">
2526                                                                                <div class="accordion-header grandchild">
2527                                                                                    <button class="accordion-button collapsed"
2528                                                                                            type="button"
2529                                                                                            data-bs-toggle="collapse"
2530                                                                                            data-bs-target="#child-faq-7-move-out-permit"
2531                                                                                            aria-expanded="false"
2532                                                                                            aria-controls="child-faq-7-move-out-permit">
2533                                                                                        Is there a cost associated with requesting a move-out permit?
2534                                                                                    </button>
2535                                                                                </div>
2536                                                                                <div id="child-faq-7-move-out-permit"
2537                                                                                     class="accordion-collapse collapse grandchild"
2538                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2539                                                                                    <div class="accordion-body">
2540                                                                                        <p>No, there is no fee or charge involved for obtaining move-out permit.</p>
2541                                                                                    </div>
2542                                                                                </div>
2543                                                                            </div>
2544                                                                            <div class="accordion-item">
2545                                                                                <div class="accordion-header grandchild">
2546                                                                                    <button class="accordion-button collapsed"
2547                                                                                            type="button"
2548                                                                                            data-bs-toggle="collapse"
2549                                                                                            data-bs-target="#child-faq-8-move-out-permit"
2550                                                                                            aria-expanded="false"
2551                                                                                            aria-controls="child-faq-8-move-out-permit">
2552                                                                                        What are the timings for the move-out?
2553                                                                                    </button>
2554                                                                                </div>
2555                                                                                <div id="child-faq-8-move-out-permit"
2556                                                                                     class="accordion-collapse collapse grandchild"
2557                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2558                                                                                    <div class="accordion-body">
2559                                                                                        <ul><li>Monday to Saturday - 9am to 5pm</li><li>Sunday - 10am to 1pm</li></ul>
2560                                                                                    </div>
2561                                                                                </div>
2562                                                                            </div>
2563                                                                            <div class="accordion-item">
2564                                                                                <div class="accordion-header grandchild">
2565                                                                                    <button class="accordion-button collapsed"
2566                                                                                            type="button"
2567                                                                                            data-bs-toggle="collapse"
2568                                                                                            data-bs-target="#child-faq-9-move-out-permit"
2569                                                                                            aria-expanded="false"
2570                                                                                            aria-controls="child-faq-9-move-out-permit">
2571                                                                                        Can I request
2571 a move-out permit in person?
2572                                                                                    </button>
2573                                                                                </div>
2574                                                                                <div id="child-faq-9-move-out-permit"
2575                                                                                     class="accordion-collapse collapse grandchild"
2576                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2577                                                                                    <div class="accordion-body">
2578                                                                                        <p>We encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at <a href="mailto:[email protected]">[email protected]</a> or at 800-NAKHEEL,&nbsp;</p>
2579                                                                                    </div>
2580                                                                                </div>
2581                                                                            </div>
2582                                                                            <div class="accordion-item">
2583                                                                                <div class="accordion-header grandchild">
2584                                                                                    <button class="accordion-button collapsed"
2585                                                                                            type="button"
2586                                                                                            data-bs-toggle="collapse"
2587                                                                                            data-bs-target="#child-faq-10-move-out-permit"
2588                                                                                            aria-expanded="false"
2589                                                                                            aria-controls="child-faq-10-move-out-permit">
2590                                                                                        What documentation do I 
2590need to request a move-out permit?
2591                                                                                    </button>
2592                                                                                </div>
2593                                                                                <div id="child-faq-10-move-out-permit"
2594                                                                                     class="accordion-collapse collapse grandchild"
2595                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2596                                                                                    <div class="accordion-body">
2597                                                                                        <p>It is important to note that the documentation differs between an owner and a tenant. Below is the list of documents that you need to submit for a move-out permit from the Nakheel app/portal:<br /></p> <p><strong>Owner:</strong></p><ul><li>Title Deed or SPA (Sales and Purchase Agreement)</li><li>Emirates ID, Passport, and Visa copy of owner </li></ul><p><strong>Tenant:</strong></p><ul><li>Ejari</li><li>Emirates ID, Passport, and Visa copy of owner<br /></li></ul> <p><strong>Note: </strong>If a third-party moving company is involved, they must submit a daily pass/ permit request 1 to 2 working days prior to the required date as approvals will take 1 day.</p><p></p>
2598                                                                                    </div>
2599                                                                                </div>
2600                                                                            </div>
2601                                                                            <div class="accordion-item">
2602                                                                                <div class="accordion-header grandchild">
2603                                                                                    <button class="accordion-button collapsed"
2604                                                                                            type="button"
2605                                                                                            data-bs-toggle="collapse"
2606                                                                                            data-bs-target="#child-faq-11-move-out-permit"
2607                                                                                            aria-expanded="false"
2608                                                                                            aria-controls="child-faq-11-move-out-permit">
2609                                                                                        Do I need multiple permits for multiple deliveries?&nbsp;
2610                                                                                    </button>
2611                                                                                </div>
2612                                                                                <div id="child-faq-11-move-out-permit"
2613                                                                                     class="accordion-collapse collapse grandchild"
2614                                                                                     data-bs-parent="#accordionchild-4-move-out-permit">
2615                                                                                    <div class="accordion-body">
2616                                                                                        <p>If the request is made by the owner/ tenant, they can attach all documents related to the multiple companies in one application. However, if the request is being made by the third-party, then the company themselves and each company involved will be required to have their own permit.<br /></p> <p><strong>Note:</strong> For minor delivery of items which doesn&rsquo;t cause any damage to Nakheel assets and if no fixing is required, the Security team will assist after verifying the move-out permit and delivery note.&nbsp;</p><p></p>
2617                                                                                    </div>
2618                                                                                </div>
2619                                                                            </div>
2620                                                            </div>
2621                                                        </div>
2622                                                    </div>
2623                                                </div>
2624                                                <div class="accordion-item">
2625                                                    <div class="accordion-header child">
2626                                                        <button class="accordion-button collapsed" type="button"
2627                                                                data-bs-toggle="collapse" data-bs-target="#child-category-5-pay-service-charges"
2628                                                                aria-expanded="false" aria-controls="child-category-5-pay-service-charges">
2629                                                            Pay service charges
2630                                                        </button>
2631                                                    </div>
2632                                                    <div id="child-category-5-pay-service-charges" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
2633                                                        <div class="accordion-body">
2634                                                            <!-- grand child starts here -->
2635                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-5-pay-service-charges">
2636                                                                                                                                            <div class="accordion-item">
2637                                                                                <div class="accordion-header grandchild">
2638                                                                                    <button class="accordion-button collapsed"
2639                                                                                            type="button"
2640                                                                                            data-bs-toggle="collapse"
2641                                                                                            data-bs-target="#child-faq-1-pay-service-charges"
2642                                                                                            aria-expanded="false"
2643                                                                                            aria-controls="child-faq-1-pay-service-charges">
2644                                                                                        Is there a penalty if I do n
2644ot pay my service charge?
2645                                                                                    </button>
2646                                                                                </div>
2647                                                                                <div id="child-faq-1-pay-service-charges"
2648                                                                                     class="accordion-collapse collapse grandchild"
2649                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2650                                                                                    <div class="accordion-body">
2651                                                                                        <p>All owners are encouraged to pay their service Fees or Community Usage Charges on time and in full. To request further details on policies and procedures due to late payments, please email <a href="mailto:[email protected]">[email protected]</a> . <span style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;"></span></p><p>&nbsp;</p>
2652                                                                                    </div>
2653                                                                                </div>
2654                                                                            </div>
2655                                                                            <div class="accordion-item">
2656                                                                                <div class="accordion-header grandchild">
2657                                                                                    <button class="accordion-button collapsed"
2658                                                                                            type="button"
2659                                                                                            data-bs-toggle="collapse"
2660                                                                                            data-bs-target="#child-faq-2-pay-service-charges"
2661                                                                                            aria-expanded="false"
2662                                                                                            aria-controls="child-faq-2-pay-service-charges">
2663                                                                                        What is Mollak?
2664                                                                                    </button>
2665                                                                                </div>
2666                                                                                <div id="child-faq-2-pay-service-charges"
2667                                                                                     class="accordion-collapse collapse grandchild"
2668                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2669                                                                                    <div class="accordion-body">
2670                                                                                        <p>The Dubai Land Department, through its regulatory arm Real Estate Regulatory Authority (RERA), has launched a first-of-its-kind e-system called Mollak (the Arabic word for Owners). </p><p>It will provide a portfolio of electronic services aimed at preserving and protecting the rights of individual owners and organizations in the real estate sector. It provides a new and integrated system to monitor accounts related to service charges. </p><p>Further details can be found on the Dubai Land Department website: <a href="https://www.dubailand.gov.ae/" data-sf-ec-immutable="">https://www.dubailand.gov.ae/</a></p>
2671                                                                                    </div>
2672                                                                                </div>
2673                                                                            </div>
2674                                                                            <div class="accordion-item">
2675                                                                                <div class="accordion-header grandchild">
2676                                                                                    <button class="accordion-button collapsed"
2677                                                                                            type="button"
2678                                                                                            data-bs-toggle="collapse"
2679                                                                                            data-bs-target="#child-faq-3-pay-service-charges"
2680                                                                                            aria-expanded="false"
2681                                                                                            aria-controls="child-faq-3-pay-service-charges">
2682                                                                                        How do I request for an invoice for my apartment or villa?
2683                                                                                    </button>
2684                                                                                </div>
2685                                                                                <div id="child-faq-3-pay-service-charges"
2686                                                                                     class="accordion-collapse collapse grandchild"
2687                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2688                                                                                    <div class="accordion-body">
2689                                                                                        <p>You must send an email requesting the invoice from &nbsp;<a href="mailto:[email protected]">[email protected]</a> . The team will then get back to you with the necessary details.</p><p></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>
2690                                                                                    </div>
2691                                                                                </div>
2692                                                                            </div>
2693                                                                            <div class="accordion-item">
2694                                                                                <div class="accordion-header grandchild">
2695                                                                                    <button class="accordion-button collapsed"
2696                                                                                            type="button"
2697                                                                                            data-bs-toggle="collapse"
2698                                                                                            data-bs-target="#child-faq-4-pay-service-charges"
2699                                                                                            aria-expanded="false"
2700                                                                                            aria-controls="child-faq-4-pay-service-charges">
2701                                                                                        If I make a duplicate payment, how soon can I get the refund?
2702                                                                                    </button>
2703                                                                                </div>
2704                                                                                <div id="child-faq-4-pay-service-charges"
2705                                                                                     class="accordion-collapse collapse grandchild"
2706                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2707                                                                                    <div class="accordion-body">
2708                                                                                        <p>Service charges can be paid by anyone on your behalf. The only thing required is the property code and the customer reference number.</p><p></p><p>&nbsp;</p><p>&nbsp;</p>
2709                                                                                    </div>
2710                                                                                </div>
2711                                                                            </div>
2712                                                                            <div class="accordion-item">
2713                                                                                <div class="accordion-header grandchild">
2714                                                                                    <button class="accordion-button collapsed"
2715                                                                                            type="button"
2716                                                                                            data-bs-toggle="collapse"
2717                                                                                            data-bs-target="#child-faq-5-pay-service-charges"
2718                                                                                            aria-expanded="false"
2719                                                                                            aria-controls="child-faq-5-pay-service-charges">
2720                                                                                        Why do I have to pay service charges?
2721                                                                                    </button>
2722                                                                                </div>
2723                                                                                <div id="child-faq-5-pay-service-charges"
2724                                                                                     class="accordion-collapse collapse grandchild"
2725                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2726                                                                                    <div class="accordion-body">
2727                                                                                        <p>It is essential that you as an owner recognise your obligations in the interest of the property and wider community by settling any outstanding service charges. <br /></p> <p>Without these funds being collected, the building and the community will not have adequate funds to ensure continuation of services, utilities and to address its obligations.</p><p>If you do not pay your service charge, the management will run short of funds to maintain the community and in time, it may not be able to provide basic services such as paying for common area utilities (electricity and water), insurance, waste management or to maintain critical systems or lifts.</p>
2728                                                                                    </div>
2729                                                                                </div>
2730                                                                            </div>
2731                                                                            <div class="accordion-item">
2732                                                                                <div class="accordion-header grandchild">
2733                                                                                    <button class="accordion-button collapsed"
2734                                                                                            type="button"
2735                                                                                            data-bs-toggle="collapse"
2736                                                                                            data-bs-target="#child-faq-6-pay-service-charges"
2737                                                                                            aria-expanded="false"
2738                                                                                            aria-controls="child-faq-6-pay-service-charges">
2739                                                                                        What happens if I cannot pay my service charge in the required t
2739ime?
2740                                                                                    </button>
2741                                                                                </div>
2742                                                                                <div id="child-faq-6-pay-service-charges"
2743                                                                                     class="accordion-collapse collapse grandchild"
2744                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2745                                                                                    <div class="accordion-body">
2746                                                                                        <p>If you are unable to pay your service charge, then the payment will be carried over to the next quarter. However, it is important to note that there may be a late fee charge that you will need to pay which will be detailed in the contract.</p><p></p>
2747                                                                                    </div>
2748                                                                                </div>
2749                                                                            </div>
2750                                                                            <div class="accordion-item">
2751                                                                                <div class="accordion-header grandchild">
2752                                                                                    <button class="accordion-button collapsed"
2753                                                                                            type="button"
2754                                                                                            data-bs-toggle="collapse"
2755                                                                                            data-bs-target="#child-faq-7-pay-service-charges"
2756                                                                                            aria-expanded="false"
2757                                                                                            aria-controls="child-faq-7-pay-service-charges">
2758                                                                                        How can I pay the service charge?
2759                                                                                    </button>
2760                                                                                </div>
2761                                                                                <div id="child-faq-7-pay-service-charges"
2762                                                                                     class="accordion-collapse collapse grandchild"
2763                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2764                                                                                    <div class="accordion-body">
2765                                                                                        <p>Service charges can be paid by you in the following ways:</p><ul><li>Nakheel website (using card): <a href="https://epayment.nakheel.com/" data-sf-ec-immutable="">https://epayment.nakheel.com/</a> </li><li>My Nakheel mobile app (using card): <a href="http://onelink.to/mynakheel" data-sf-ec-immutable="">http://onelink.to/mynakheel</a> </li><li>Bank transfer (AED only)</li><li>In-person at the following locations:<ul><li>Nakheel Sales Office &ndash; King Salman Bin Abdulaziz Al Saud street, opposite Knowledge Village, Al Sufouh</li><li>Nakheel Community Management Center &ndash; The Gardens Building 2, behind Ibn Battuta Mall, The Gardens</li><li>Nakheel Office, 1<sup>st</sup> floor, Dragon Mart 1, International City<p><strong>Opening timings: </strong>Monday to Friday, 8.30am to 5pm&nbsp;<br /></p><p><strong>Note:</strong></p></li></ul></li><li>Customers are encouraged to make payments online via the Nakheel App or website</li><li>There is an admin fee of AED 105 charged for in-person cash or cheque payment</li></ul><div><div><div id="_com_1" language="JavaScript"><p>&nbsp;<a href="file:///C:/Users/Admin/AppData/Local/Temp/Rar$DIa4492.42612/Pay%20service%20charges_Final%20NCM%20Comments.docx#_msoanchor_1" data-sf-ec-immutable=""></a></p></div></div></div>
2766                                                                                    </div>
2767                                                                                </div>
2768                                                                            </div>
2769                                                                            <div class="accordion-item">
2770                                                                                <div class="accordion-header grandchild">
2771                                                                                    <button class="accordion-button collapsed"
2772                                                                                            type="button"
2773                                                                                            data-bs-toggle="collapse"
2774                                                                                            data-bs-target="#child-faq-8-pay-service-charges"
2775                                                                                            aria-expanded="false"
2776                                                                                            aria-controls="child-faq-8-pay-service-charges">
2777                                                                                        When do I need to pay my service charge?
2778                                                                                    </button>
2779                                                                                </div>
2780                                                                                <div id="child-faq-8-pay-service-charges"
2781                                                                                     class="accordion-collapse collapse grandchild"
2782                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2783                                                                                    <div class="accordion-body">
2784                                                                                        <p>Service charges are paid on a quarterly basis and each community has a specific due date in which they issue service charges to customers. Details of this will be highlighted in your service charge invoice.</p>
2785                                                                                    </div>
2786                                                                                </div>
2787                                                                            </div>
2788                                                                            <div class="accordion-item">
2789                                                                                <div class="accordion-header grandchild">
2790                                                                                    <button class="accordion-button collapsed"
2791                                                                                            type="button"
2792                                                                                            data-bs-toggle="collapse"
2793                                                                                            data-bs-target="#child-faq-9-pay-service-charges"
2794                                                                                            aria-expanded="false"
2795                                                                                            aria-controls="child-faq-9-pay-service-charges">
2796                                                                                        Can I see my service charge payment history online?&nbsp;
2797                                                                                    </button>
2798                                                                                </div>
2799                                                                                <div id="child-faq-9-pay-service-charges"
2800                                                                                     class="accordion-collapse collapse grandchild"
2801                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2802                                                                                    <div class="accordion-body">
2803                                                                                        <p>The Nakheel website or My Nakheel mobile app will only show the any outstanding amount that the customer has left to pay, and does not display the history of service charges online.</p><p>&nbsp;If you would like to see the service charge payment history, please email <a href="mailto:[email protected]">[email protected]</a> </p>
2804                                                                                    </div>
2805                                                                                </div>
2806                                                                            </div>
2807                                                                            <div class="accordion-item">
2808                                                                                <div class="accordion-header grandchild">
2809                                                                                    <button class="accordion-button collapsed"
2810                                                                                            type="button"
2811                                                                                            data-bs-toggle="collapse"
2812                                                                                            data-bs-target="#child-faq-10-pay-service-charges"
2813                                                                                            aria-expanded="false"
2814                                                                                            aria-controls="child-faq-10-pay-service-charges">
2815                                                                                        What is a service charge?
2816                                                                                    </button>
2817                                                                                </div>
2818                                                                                <div id="child-faq-10-pay-service-charges"
2819                                                                                     class="accordion-collapse collapse grandchild"
2820                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2821                                                                                    <div class="accordion-body">
2822                                                                                        <p>Service charges are each property owner&rsquo;s contribution calculated in proportion to the owner&rsquo;s share of the common areas. The service charges cover but are not limited to maintenance, management, security, upkeep, renewal, repair, insurance as well as replacement of the roads, landscaped areas and all other common areas constituting the common property of the development. </p><p>Service charges comprise of two parts:</p> <p><strong>General Fund</strong></p><p>Relates to general day-to-day management and maintenance of the property such as MEP (mechanical, electrical and plumbing), cleaning and security.&nbsp; It further includes common area utilities such as electricity, water, sew
2822age and chilled water where applicable and other authority requirements such as insurance, master community service charges and Civil Defense subscriptions.</p><p>&nbsp;<strong>Reserve/Sinking Fund</strong></p> <p>This is an amount that accumulates over time and is used for property improvements and large capital expenditure which may be required in the future for the replacement of capital assets such as elevators, pumps, etc.</p>
2823                                                                                    </div>
2824                                                                                </div>
2825                                                                            </div>
2826                                                                            <div class="accordion-item">
2827                                                                                <div class="accordion-header grandchild">
2828                                                                                    <button class="accordion-button collapsed"
2829                                                                                            type="button"
2830                                                                                            data-bs-toggle="collapse"
2831                                                                                            data-bs-target="#child-faq-11-pay-service-charges"
2832                                                                                            aria-expanded="false"
2833                                                                                            aria-controls="child-faq-11-pay-service-charges">
2834                                                                                        If I make a duplicate payment, how soon can I get the refund?
2835                                                                                    </button>
2836                                                                                </div>
2837                                                                                <div id="child-faq-11-pay-service-charges"
2838                                                                                     class="accordion-collapse collapse grandchild"
2839                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2840                                                                                    <div class="accordion-body">
2841                                                                                        <p>Typically, duplicate payments made are carried over to the next quarter. <br /></p> <p>Please email our NCM team and one of our team members will assist you.</p><p>Email address: <a href="mailto:[email protected]">[email protected]</a> <a href="mailto:"></a>&nbsp;&nbsp;.</p><p></p><p></p>
2842                                                                                    </div>
2843                                                                                </div>
2844                                                                            </div>
2845                                                                            <div class="accordion-item">
2846                                                                                <div class="accordion-header grandchild">
2847                                                                                    <button class="accordion-button collapsed"
2848                                                                                            type="button"
2849                                                                                            data-bs-toggle="collapse"
2850                                                                                            data-bs-target="#child-faq-12-pay-service-charges"
2851                                                                                            aria-expanded="false"
2852                                                                                            aria-controls="child-faq-12-pay-service-charges">
2853                                                                                        Can I split my service charge payments through installments?
2854                                                                                    </button>
2855                                                                                </div>
2856                                                                                <div id="child-faq-12-pay-service-charges"
2857                                                                                     class="accordion-collapse collapse grandchild"
2858                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2859                                                                                    <div class="accordion-body">
2860                                                                                        <p>Unfortunately, as per Nakheel Community Management policy, this cannot be done. However, you are advised to contact the Nakheel Community Management debt recovery team at <
2860a href="mailto:[email protected]">[email protected]</a> for further assistance as there may be exceptions to the rule.&nbsp;</p><p></p>
2861                                                                                    </div>
2862                                                                                </div>
2863                                                                            </div>
2864                                                                            <div class="accordion-item">
2865                                                                                <div class="accordion-header grandchild">
2866                                                                                    <button class="accordion-button collapsed"
2867                                                                                            type="button"
2868                                                                                            data-bs-toggle="collapse"
2869                                                                                            data-bs-target="#child-faq-13-pay-service-charges"
2870                                                                                            aria-expanded="false"
2871                                                                                            aria-controls="child-faq-13-pay-service-charges">
2872                                                                                        Where do I find Property and Customer Reference numbers?&nbsp;
2873                                                                                    </button>
2874                                                                                </div>
2875                                                                                <div id="child-faq-13-pay-service-charges"
2876                                                                                     class="accordion-collapse collapse grandchild"
2877                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2878                                                                                    <div class="accordion-body">
2879                                                                                        <p>The Property and the Customer Reference numbers can be found in the following places:</p><ul><li>Service Charge Statement of Accounts</li><li>Service Charge Invoice<br /></li></ul> <p>If you are unable to find it on the above, please call 800-NAKHEEL and the call center agent will be able to provide you with this information once you have passed the necessary security checks.</p><p></p>
2880                                                                                    </div>
2881                                                                                </div>
2882                                                                            </div>
2883                                                                            <div class="accordion-item">
2884                                                                                <div class="accordion-header grandchild">
2885                                                                                    <button class="accordion-button collapsed"
2886                                                                                            type="button"
2887                                                                                            data-bs-toggle="collapse"
2888                                                                                            data-bs-target="#child-faq-14-pay-service-charges"
2889                                                                                            aria-expanded="false"
2890                                                                                            aria-controls="child-faq-14-pay-service-charges">
2891                                                                                        What is the limit for cash payments?
2892                                                                                    </button>
2893                                                                                </div>
2894                                                                                <div id="child-faq-14-pay-service-charges"
2895                                                                                     class="accordion-collapse collapse grandchild"
2896                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2897                                                                                    <div class="accordion-body">
2898                                                                                        <p>Cash payments have a limit of AED 40,000.</p>
2899                                                                                    </div>
2900                                                                                </div>
2901                                                                            </div>
2902                                                                            <div class="accordion-item">
2903                                                                                <div class="accordion-header grandchild">
2904                                                                                    <button class="accordion-button collapsed"
2905                                                                                            type="button"
2906                                                                                            data-bs-toggle="collapse"
2907                                                                                            data-bs-target="#child-faq-15-pay-service-charges"
2908                                                                                            aria-expanded="false"
2909                                                                                            aria-controls="child-faq-15-pay-service-charges">
2910                                                                                        Can I make a service charge payment through my credit card?
2911                                                                                    </button>
2912                                                                                </div>
2913                                                                                <div id="child-faq-15-pay-service-charges"
2914                                                                                     class="accordion-collapse collapse grandchild"
2915                                                                                     data-bs-parent="#accordionchild-5-pay-service-charges">
2916                                                                                    <div class="accordion-body">
2917                                                                                        <p>Yes, you can pay using local or international credit cards. Visa, Mastercard and Amex are all accepted by Nakheel Community Management for service charge payments.</p>
2918                                                                                    </div>
2919                                                                                </div>
2920                                                                            </div>
2921                                                            </div>
2922                                                        </div>
2923                                                    </div>
2924                                                </div>
2925                                                <div class="accordion-item">
2926                                                    <div class="accordion-header child">
2927                                                        <button class="accordion-button collapsed" type="button"
2928                                                                data-bs-toggle="collapse" data-bs-target="#child-category-6-rent-a-storage-locker"
2929                                                                aria-expanded="false" aria-controls="child-category-6-rent-a-storage-locker">
2930                                                            Rent a storage locker
2931                                                        </button>
2932                                                    </div>
2933                                                    <div id="child-category-6-rent-a-storage-locker" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
2934                                                        <div class="accordion-body">
2935                                                            <!-- grand child starts here -->
2936                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-6-rent-a-storage-locker">
2937                                                                                                                                            <div class="accordion-item">
2938                                                                                <div class="accordion-header grandchild">
2939                                                                                    <button class="accordion-button collapsed"
2940                                                                                            type="button"
2941                                                                                            data-bs-toggle="collapse"
2942                                                                                            data-bs-target="#child-faq-1-rent-a-storage-locker"
2943                                                                                            aria-expanded="false"
2944                                                                                            aria-controls="child-faq-1-rent-a-storage-locker">
2945                                                                                        How will I receive the keys after signing the storage locker contract?
2946                                                                                    </button>
2947                                                                                </div>
2948                                                                                <div id="child-faq-1-rent-a-storage-locker"
2949                                                                                     class="accordion-collapse collapse grandchild"
2950                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
2951                                                                                    <div class="accordion-body">
2952                                                                                        <p><strong>Masakin Al Furjan &amp; Marina Residences:</strong></p><p>You are responsible for buying your own key/ padlock. It will not be provided by Nakheel.</p><p><strong>Shoreline Apartments:</strong></p><p>Once you sign the contract and make the payment, your Community Manager will send a mail to the Security team with the new contract. They will be instructed to handover the keys to you.</p>
2953                                                                                    </div>
2954                                                                                </div>
2955                                                                            </div>
2956                                                                            <div class="accordion-item">
2957                                                                                <div class="accordion-header grandchild">
2958                                                                                    <button class="accordion-button collapsed"
2959                                                                                            type="button"
2960                                                                                            data-bs-toggle="collapse"
2961                                                                                            data-bs-target="#child-faq-2-rent-a-storage-locker"
2962                                                                                            aria-expanded="false"
2963                                                                                            aria-controls="child-faq-2-rent-a-storage-locker">
2964                                                                                        What are the terms and conditions of renting a storage locker?
2965                                                                                    </button>
2966                                                                                </div>
2967                                                                                <div id="child-faq-2-rent-a-storage-locker"
2968                                                                                     class="accordion-collapse collapse grandchild"
2969                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
2970                                                                                    <div class="accordion-body">
2971                                                                                        <p>Terms and conditions of the storage locker will all be highlighted in the application form. They will also be shared with you after the storage locker contract is signed.<
2971/p>
2972                                                                                    </div>
2973                                                                                </div>
2974                                                                            </div>
2975                                                                            <div class="accordion-item">
2976                                                                                <div class="accordion-header grandchild">
2977                                                                                    <button class="accordion-button collapsed"
2978                                                                                            type="button"
2979                                                                                            data-bs-toggle="collapse"
2980                                                                                            data-bs-target="#child-faq-3-rent-a-storage-locker"
2981                                                                                            aria-expanded="false"
2982                                                                                            aria-controls="child-faq-3-rent-a-storage-locker">
2983                                                                                        What happens if I accidentally damage the storage locker?
2984                                                                                    </button>
2985                                                                                </div>
2986                                                                                <div id="child-faq-3-rent-a-storage-locker"
2987                                                                                     class="accordion-collapse collapse grandchild"
2988                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
2989                                                                                    <div class="accordion-body">
2990                                                                                        <p>There is a fee that you are liable to pay in case of any damages to the storage locker. The details of this are highlighted in the contract.</p>
2991                                                                                    </div>
2992                                                                                </div>
2993                                                                            </div>
2994                                                                            <div class="accordion-item">
2995                                                                                <div class="accordion-header grandchild">
2996                                                                                    <button class="accordion-button collapsed"
2997                                                                                            type="button"
2998                                                                                            data-bs-toggle="collapse"
2999                                                                                            data-bs-target="#child-faq-4-rent-a-storage-locker"
3000                                                                                            aria-expanded="false"
3001                                                                                            aria-controls="child-faq-4-rent-a-storage-locker">
3002                                                                                        How long can I rent a storage locker for?
3003                                                                                    </button>
3004                                                                                </div>
3005                                                                                <div id="child-faq-4-rent-a-storage-locker"
3006                                                                                     class="accordion-collapse collapse grandchild"
3007                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3008                                                                                    <div class="accordion-body">
3009                                                                                        <p>
3009The storage locker rental period is 1 year and is subject to renewal</p><p data-list="0" data-level="1"><strong></strong></p><p>&nbsp;</p><p>&nbsp;</p><p data-list="0" data-level="1">&nbsp;</p><p data-list="0" data-level="1">&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3010                                                                                    </div>
3011                                                                                </div>
3012                                                                            </div>
3013                                                                            <div class="accordion-item">
3014                                                                                <div class="accordion-header grandchild">
3015                                                                                    <button class="accordion-button collapsed"
3016                                                                                            type="button"
3017                                                                                            data-bs-toggle="collapse"
3018                                                                                            data-bs-target="#child-faq-5-rent-a-storage-locker"
3019                                                                                            aria-expanded="false"
3020                                                                                            aria-controls="child-faq-5-rent-a-storage-locker">
3021                                                                                        What payment methods do you accept when renting a storage locker?
3022                                                                                    </button>
3023                                                                                </div>
3024                                                                                <div id="child-faq-5-rent-a-storage-locker"
3025                                                                                     class="accordion-collapse collapse grandchild"
3026                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3027                                                                                    <div class="accordion-body">
3028                                                                                        <p>Currently, only cash payments are accepted for storage locker rentals.</p><p></p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3029                                                                                    </div>
3030                                                                                </div>
3031                                                                            </div>
3032                                                                            <div class="accordion-item">
3033                                                                                <div class="accordion-header grandchild">
3034                                                                                    <button class="accordion-button collapsed"
3035                                                                                            type="button"
3036                                                                                            data-bs-toggle="collapse"
3037                                                                                            data-bs-target="#child-faq-6-rent-a-storage-locker"
3038                                                                                            aria-expanded="false"
3039                                                                                            aria-controls="child-faq-6-rent-a-storage-locker">
3040                                                                                        How do I request a storage locker?
3041                                                                                    </button>
3042                                                                                </div>
3043                                                                                <div id="child-faq-6-rent-a-storage-locker"
3044                                                                                     class="accordion-collapse collapse grandchild"
3045                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3046                                                                                    <div class="accordion-body">
3047                                                                                        <p>Storage locker request process differs based on the community. Currently, there are only 3 Nakheel Communities that offer storage lockers including:</p><ul><li>Marina Residences</li><li>Shoreline Apartments</li><li>Masakin Al Furjan</li></ul><p>&nbsp;</p><p><strong>Process &ndash; </strong></p><p>&nbsp;</p><p><strong>Marina Residences &amp; Shoreline Apartments:</strong></p><p>You can approach the respective building security to view the lockers available. Once you have chosen the locker, please email <a href="mailto:[email protected]">[email protected]</a> for the team to confirm the pricing and assist in preparing the contract, if accepted.</p><p>&nbsp;</p><p><strong>Masakin Al Furjan:</strong></p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visit the security office in the community, view the storage locker and submit the application form which will be shared with them by the security team. </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email <a href="mailto:[email protected]">[email protected]</a> requesting the locker preferred and the application will be shared highlighting all the requirements. </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Call the security office of the community to check which lockers are currently available.</p>
3048                                                                                    </div>
3049                                                                                </div>
3050                                                                            </div>
3051                                                                            <div class="accordion-item">
3052                                                                                <div class="accordion-header grandchild">
3053                                                                                    <button class="accordion-button collapsed"
3054                                                                                            type="button"
3055                                                                                            data-bs-toggle="collapse"
3056                                                                                            data-bs-target="#child-faq-7-rent-a-storage-locker"
3057                                                                                            aria-expanded="false"
3058                                                                                            aria-controls="child-faq-7-rent-a-storage-locker">
3059                                                                                        Can I renew/ terminate my storage locker contract?
3060                                                                                    </button>
3061                                                                                </div>
3062                                                                                <div id="child-faq-7-rent-a-storage-locker"
3063                                                                                     class="accordion-collapse collapse grandchild"
3064                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3065                                                                                    <div class="accordion-body">
3066                                                                                        <p><strong>Masakin Al Furjan:</strong></p><p>There is an auto-renewal process for storage lockers which happens annually.<br /></p> <p><strong>Marina Residences &amp; Shoreline Apartments:</strong></p><p>You will have to manually renew the storage locker contract every year.<br /></p> <p><strong>Note: </strong>You have the option to terminate the contract at any point in the year. However, you will not receive a refund for the remainder of the contract. The terms and conditions of this will be highlighted in the contract.</p><p></p><p data-list="0" data-level="1">&nbsp;</p><p data-list="0" data-level="1">&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3067                                                                                    </div>
3068                                                                                </div>
3069                                                                            </div>
3070                                                                            <div class="accordion-item">
3071                                                                                <div class="accordion-header grandchild">
3072                                                                                    <button class="accordion-button collapsed"
3073                                                                                            type="button"
3074                                                                                            data-bs-toggle="collapse"
3075                                                                                            data-bs-target="#child-faq-8-rent-a-storage-locker"
3076                                                                                            aria-expanded="false"
3077                                                                                            aria-controls="child-faq-8-rent-a-storage-locker">
3078                                                                                        Where are the storage lockers in my residences?
3079                                                                                    </button>
3080                                                                                </div>
3081                                                                                <div id="child-faq-8-rent-a-storage-locker"
3082                                                                                     class="accordion-collapse collapse grandchild"
3083                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3084                                                                                    <div class="accordion-body">
3085                                                                                        <p>Nakheel currently has 3 Nakheel communities that offer storage lockers. These include:</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Marina Residences</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shoreline Apartments</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Masakin Al Furjan</p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3086                                                                                    </div>
3087                                                                                </div>
3088                                                                            </div>
3089                                                                            <div class="accordion-item">
3090                                                                                <div class="accordion-header grandchild">
3091                                                                                    <button class="accordion-button collapsed"
3092                                                                                            type="button"
3093                                                                                            data-bs-toggle="collapse"
3094                                                                                            data-bs-target="#child-faq-9-rent-a-storage-locker"
3095                                                                                            aria-expanded="false"
3096                                                                                            aria-controls="child-faq-9-rent-a-storage-locker">
3097                                                                                        What happens if I lose my keys?
3098                                                                                    </button>
3099                                                                                </div>
3100                                                                                <div id="child-faq-9-rent-a-storage-locker"
3101                                                                                     class="accordion-collapse collapse grandchild"
3102                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3103                                                                                    <div class="accordion-body">
3104                                                                                        <p><strong>Masakin Al Furjan &amp; Marina Residences:</strong></p><p>You are responsible for buying your own key/ padlock. This will not be provided for by Nakheel.<br /></p><p><strong>Shoreline Apartments:</strong></p><p>The keys are with PJCC [Palm Jumeirah Command and Control Centre]. In case of loss or damage, the customer will have to pay to change the lock cylinder (approximately AED 17) directly to the service provider.</p>
3105                                                                                    </div>
3106                                                                                </div>
3107                                                                            </div>
3108                                                                            <div class="accordion-item">
3109                                                                                <div class="accordion-header grandchild">
3110                                                                                    <button class="accordion-button collapsed"
3111                                                                                            type="button"
3112                                                                                            data-bs-toggle="collapse"
3113                                                                                            data-bs-target="#child-faq-10-rent-a-storage-locker"
3114                                                                                            aria-expanded="false"
3115                                                                                            aria-controls="child-faq-10-rent-a-storage-locker">
3116                                                                                        What are the sizes and costs of renting a storage locker?
3117                                                                                    </button>
3118                                                                                </div>
3119                                                                                <div id="child-faq-10-rent-a-storage-locker"
3120                                                                                     class="accordion-collapse collapse grandchild"
3121                                                                               
3121      data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3122                                                                                    <div class="accordion-body">
3123                                                                                        <p><strong></strong><strong>Marina Residences:</strong></p><p>There are currently 3 sizes available:</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Small: AED 3,200 per year excluding VAT</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Medium: AED 5,700 per year excluding VAT</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Large: AED 9,000 per year excluding VAT<br /></p><p><strong>Shoreline Apartments:</strong></p><p>There are currently 3 sizes available:</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Small: AED 1,500 per year excluding VAT</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Medium: AED 2,100 per year excluding VAT</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Large: AED 3,000 per year excluding VAT</p><p>&nbsp;<strong>Masakin Al Furjan:</strong></p> <p>Please visit the security office in the community or email <a href="mailto:[email protected]">[email protected]</a> and the team will be able to share details of the pricing structure.</p><p data-list="0" data-level="1"></p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3124                                                                                    </div>
3125                                                                                </div>
3126                                                                            </div>
3127                                                                            <div class="accordion-item">
3128                                                                                <div class="accordion-header grandchild">
3129                                                                                    <button class="accordion-button collapsed"
3130                                                                                            type="button"
3131                                                                                            data-bs-toggle="collapse"
3132                                                                                            data-bs-target="#child-faq-11-rent-a-storage-locker"
3133                                                                                            aria-expanded="false"
3134                                                                                            aria-controls="child-faq-11-rent-a-storage-locker">
3135                                                                                        Can I physically view the storage lockers available?
3136                                                                                    </button>
3137                                                                                </div>
3138                                                                                <div id="child-faq-11-rent-a-storage-locker"
3139                                                                                     class="accordion-collapse collapse grandchild"
3140                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3141                                                                                    <div class="accordion-body">
3142                                                                                        <p>Yes, this is possible and recommended prior to renting out the storage locker. <br /></p> <p>Please visit the Security office within the community to check availability of storage lockers. The three communities that offer storage lockers include:</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Marina Residences</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shoreline Apartments</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Masakin Al Furjan<strong></strong></p><p></p><p>&nbsp;</p><p data-list="0" data-level="1">&nbsp;</p><p data-list="0" data-level="1">&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3143                                                                                    </div>
3144                                                                                </div>
3145                                                                            </div>
3146                                                                            <div class="accordion-item">
3147                                                                                <div class="accordion-header grandchild">
3148                                                                                    <button class="accordion-button collapsed"
3149                                                                                            type="button"
3150                                                                                            data-bs-toggle="collapse"
3151                                                                                            data-bs-target="#child-faq-12-rent-a-storage-locker"
3152                                                                                            aria-expanded="false"
3153                                                                                            aria-controls="child-faq-12-rent-a-storage-locker">
3154                                                                                        How do I check which storage lockers are available?
3155                                                                                    </button>
3156                                                                                </div>
3157                                                                                <div id="child-faq-12-rent-a-storage-locker"
3158                                                                                     class="accordion-collapse collapse grandchild"
3159                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3160                                                                                    <div class="accordion-body">
3161                                                                                        <p>You have three options to check the availability of storage lockers:</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Visit the security office in the community and request to view the available storage lockers. This is highly recommended. </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email <a href="mailto:[email protected]">[email protected]</a>requesting the available options for storage lockers at your desired location and the relevant team will get back to you.</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Call the community Security Office to check which lockers are currently available.</p><p data-list="0" data-level="1"></p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p>
3162                                                                                    </div>
3163                                                                                </div>
3164                                                                            </div>
3165                                                                            <div class="accordion-item">
3166                                                                                <div class="accordion-header grandchild">
3167                                                                                    <button class="accordion-button collapsed"
3168                                                                                            type="button"
3169                                                                                            data-bs-toggle="collapse"
3170                                                                                            data-bs-target="#child-faq-13-rent-a-storage-locker"
3171                                                                                            aria-expanded="false"
3172                                                                                            aria-controls="child-faq-13-rent-a-storage-locker">
3173                                                                                        What are the maintenance services associated with the storage locker?
3174                                                                                    </button>
3175                                                                                </div>
3176                                                                                <div id="child-faq-13-rent-a-storage-locker"
3177                                                                                     class="accordion-collapse collapse grandchild"
3178                                                                                     data-bs-parent="#accordionchild-6-rent-a-storage-locker">
3179                                                                                    <div class="accordion-body">
3180                                                                                        <p><strong></strong>You are responsible for maintaining the locker. However, the infrastru
3180cture of the space will be managed by Nakheel.</p><p></p><ul></ul><p>&nbsp;</p><p></p><p><strong>&nbsp;</strong></p>
3181                                                                                    </div>
3182                                                                                </div>
3183                                                                            </div>
3184                                                            </div>
3185                                                        </div>
3186                                                    </div>
3187                                                </div>
3188                                                <div class="accordion-item">
3189                                                    <div class="accordion-header child">
3190                                                        <button class="accordion-button collapsed" type="button"
3191                                                                data-bs-toggle="collapse" data-bs-target="#child-category-7-report-lost-and-found"
3192                                                                aria-expanded="false" aria-controls="child-category-7-report-lost-and-found">
3193                                                            Report lost and found
3194                                                        </button>
3195                                                    </div>
3196                                                    <div id="child-category-7-report-lost-and-found" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
3197                                                        <div class="accordion-body">
3198                                                            <!-- grand child starts here -->
3199                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-7-report-lost-and-found">
3200                                                                                                                                            <div class="accordion-item">
3201                                                                                <div class="accordion-header grandchild">
3202                                                                                    <button class="accordion-button collapsed"
3203                                                                                            type="button"
3204                                                                                            data-bs-toggle="collapse"
3205                                                                                            data-bs-target="#child-faq-1-report-lost-and-found"
3206                                                                                            aria-expanded="false"
3207                                                                                            aria-controls="child-faq-1-report-lost-and-found">
3208                                                                                        How can I report a lost item to Nakheel?
3209                                                                                    </button>
3210                                                                                </div>
3211                                                                                <div id="child-faq-1-report-lost-and-found"
3212                                                                                     class="accordion-collapse collapse grandchild"
3213                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3214                                                                                    <div class="accordion-body">
3215                                                                                        <p>You can report a lost item by directly calling Nakheel Security in one of the following ways:</p><ul><li>Call 800-NAKHEEL and selecting IVR option 6</li><li>Call Nakheel Security directly at 800-8338</li><li>Visit the Customer Service Desks located at most of our shopping malls.</li><li>-Inform any Security staff available in the asset.</li></ul><p>The Security team will immediately inform the Dubai Police when an item has been reported as lost. If the item is found, you will be contacted to collect the item from the Security Office at the relevant mall or from the Dubai Police.</p>
3216                                                                                    </div>
3217                                                                                </div>
3218                                                                            </div>
3219                                                                            <div class="accordion-item">
3220                                                                                <div class="accordion-header grandchild">
3221                                                                                    <button class="accordion-button collapsed"
3222                                                                                            type="button"
3223                                                                                            data-bs-toggle="collapse"
3224                                                                                            data-bs-target="#child-faq-2-report-lost-and-found"
3225                                                                                            aria-expanded="false"
3226                                                                                            aria-controls="child-faq-2-report-lost-and-found">
3227                                                                                        What are the lost and found office opening times?
3228                                                                                    </button>
3229                                                                                </div>
3230                                                                                <div id="child-faq-2-report-lost-and-found"
3231                                                                                     class="accordion-collapse collapse grandchild"
3232                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3233                                                                                    <div class="accordion-body">
3234                                                                                        <p>Lost and found offices are open from 9am to 5pm.</p><p>Lost and found offices in our shopping malls are open during malls operating hours.</p>
3235                                                                                    </div>
3236                                                                                </div>
3237                                                                            </div>
3238                                                                            <div class="accordion-item">
3239                                                                                <div class="accordion-header grandchild">
3240                                                                                    <button class="accordion-button collapsed"
3241                                                                                            type="button"
3242                                                                                            data-bs-toggle="collapse"
3243                                                                                            data-bs-target="#child-faq-3-report-lost-and-found"
3244                                                                                            aria-expanded="false"
3245                                                                                            aria-controls="child-faq-3-report-lost-and-found">
3246                                                                                        How long are objects kept in the lost and found offices?
3247                                                                                    </button>
3248                                                                                </div>
3249                                                                                <div id="child-faq-3-report-lost-and-found"
3250                                                                                     class="accordion-collapse collapse grandchild"
3251                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3252                                                                                    <div class="accordion-body">
3253                                                                                        <p>Valuable lost items will be reported to Dubai Police through their official lost and found application process or handed over to Dubai Police within 1-3 days. <span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;"></span></p><p><span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Non-valuable lost items will be stored in the lost and found offices at the malls or Nakheel Security Head Office for 30 to 45 days. After this period, if no claim is made, it will be turned over to the Dubai Police.&nbsp;</span></p>
3254                                                                                    </div>
3255                                                                                </div>
3256                                                                            </div>
3257                                                                            <div class="accordion-item">
3258                                                                                <div class="accordion-header grandchild">
3259                                                                                    <button class="accordion-button collapsed"
3260                                                                                            type="button"
3261                                                                                            data-bs-toggle="collapse"
3262                                                                                            data-bs-target="#child-faq-4-report-lost-and-found"
3263                                                                                            aria-expanded="false"
3264                                                                                            aria-controls="child-faq-4-report-lost-and-found">
3265                                                                                        Will I be charged a fee when picking up the lost item?
3266                                                                                    </button>
3267                                                                                </div>
3268                                                                                <div id="child-faq-4-report-lost-and-found"
3269                                                                                     class="accordion-collapse collapse grandchild"
3270                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3271                                                                                    <div class="accordion-body">
3272                                                                                        <p>No, there will not be a fee associated with picking up a lost item.</p><p></p>
3273                                                                                    </div>
3274                                                                                </div>
3275                                                                            </div>
3276                                                                            <div class="accordion-item">
3277                                                                                <div class="accordion-header grandchild">
3278                                                                                    <button class="accordion-button collapsed"
3279                                                                                            type="button"
3280                                                                                            data-bs-toggle="collapse"
3281                                                                                            data-bs-target="#child-faq-5-report-lost-and-found"
3282                                                                                            aria-expanded="false"
3283                                                                                            aria-controls="child-faq-5-report-lost-and-found">
3284                                                                                        Can another person collect my lost item?
3285                                                                                    </button>
3286                                                                                </div>
3287                                                                                <div id="child-faq-5-report-lost-and-found"
3288                                                                                     class="accordion-collapse collapse grandchild"
3289                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3290                                                                                    <div class="accordion-body">
3291                                                                                        <p>Unfortunately, the customer who lost the item only will need to collect it. You will also be required to provide the necessary identification documentation (Emirates ID, Passport copy, etc).</p>
3292                                                                                    </div>
3293                                                                                </div>
3294                                                                            </div>
3295                                                                            <div class="accordion-item">
3296                                                                                <div class="accordion-header grandchild">
3297                                                                                    <button class="accordion-button collapsed"
3298                                                                                            type="button"
3299                                                                                            data-bs-toggle="collapse"
3300                                                                                            data-bs-target="#child-faq-6-report-lost-and-found"
3301                                                                                            aria-expanded="false"
3302                                                                                            aria-controls="child-faq-6-report-lost-and-found">
3303                                                                                        What happens to the lost property if I don&rsquo;t pick it up?
3304                                                                                    </button>
3305                                                                                </div>
3306                                                                                <div id="child-faq-6-report-lost-and-found"
3307                                                                                     class="accordion-collapse collapse grandchild"
3308                                                                                     data-bs-parent="#accordionchild-7-re
3308port-lost-and-found">
3309                                                                                    <div class="accordion-body">
3310                                                                                        Lost items shall be stored in the lost and found offices for 30-45 days. After this period, if it is not picked up, it will be turned over to the Dubai Police, charity or disposed of.
3311                                                                                    </div>
3312                                                                                </div>
3313                                                                            </div>
3314                                                                            <div class="accordion-item">
3315                                                                                <div class="accordion-header grandchild">
3316                                                                                    <button class="accordion-button collapsed"
3317                                                                                            type="button"
3318                                                                                            data-bs-toggle="collapse"
3319                                                                                            data-bs-target="#child-faq-7-report-lost-and-found"
3320                                                                                            aria-expanded="false"
3321                                                                                            aria-controls="child-faq-7-report-lost-and-found">
3322                                                                                        Where is the lost and found section across the Nakheel Malls?
3323                                                                                    </button>
3324                                                                                </div>
3325                                                                                <div id="child-faq-7-report-lost-and-found"
3326                                                                                     class="accordion-collapse collapse grandchild"
3327                                                                                     data-bs-parent="#accordionchild-7-report-lost-and-found">
3328                                                                                    <div class="accordion-body">
3329                                                                                        <p><span style="background-color:transparent;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Lost and found section can be found in the Security offices at Nakheel&rsquo;s malls.&nbsp;</span><br /></p>
3330                                                                                    </div>
3331                                                                                </div>
3332                                                                            </div>
3333                                                            </div>
3334                                                        </div>
3335                                                    </div>
3336                                                </div>
3337                                                <div class="accordion-item">
3338                                                    <div class="accordion-header child">
3339                                                        <button class="accordion-button collapsed" type="button"
3340                                                                data-bs-toggle="collapse" data-bs-target="#child-category-8-request-noc-for-private-parties"
3341                                                                aria-expanded="false" aria-controls="child-category-8-request-noc-for-private-parties">
3342                                                            Request NOC for private parties
3343                                                        </button>
3344                                                    </div>
3345                                                    <div id="child-category-8-request-noc-for-private-parties" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-2-nakheel-communities">
3346                                                        <div class="accordion-body">
3347                                                            <!-- grand child starts here -->
3348                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-8-request-noc-for-private-parties">
3349                                                                                                                                            <div class="accordion-item">
3350                                                                                <div class="accordion-header grandchild">
3351                                                                                    <button class="accordion-button collapsed"
3352                                                                                            type="button"
3353                                                                                            data-bs-toggle="collapse"
3354                                                                                            data-bs-target="#child-faq-1-request-noc-for-private-parties"
3355                                                                                            aria-expanded="false"
3356                                                                                            aria-controls="child-faq-1-request-noc-for-private-parties">
3357                                                                                        I am struggling with the NOC application process, who can I speak to?
3358                                                                                    </button>
3359                                                                                </div>
3360                                                                                <div id="child-faq-1-request-noc-for-private-parties"
3361                                                                                     class="accordion-collapse collapse grandchild"
3362                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3363                                                                                    <div class="accordion-body">
3364                                                                                        <p>You can reach out to the team for assistance on the NOC process at</p><ul><li>Call: Reach out to the call centre at 800-NAKHEEL</li><li>Email: <a href="mailto:[email protected]">[email protected]</a> </li></ul>
3365                                                                                    </div>
3366                                                                                </div>
3367                                                                            </div>
3368                                                                            <div class="accordion-item">
3369                                                                                <div class="accordion-header grandchild">
3370                                                                                    <button class="accordion-button collapsed"
3371                                                                                            type="button"
3372                                                                                            data-bs-toggle="collapse"
3373                                                                                            data-bs-target="#child-faq-2-request-noc-for-private-parties"
3374                                                                                            aria-expanded="false"
3375                                                                                            aria-controls="child-faq-2-request-noc-for-private-parties">
3376                                                                                        How do I track the progress of my NOC?
3377                                                                                    </button>
3378                                                                                </div>
3379                                                                                <div id="child-faq-2-request-noc-for-private-parties"
3380                                                                                     class="accordion-collapse collapse grandchild"
3381                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3382                                                                                    <div class="accordion-body">
3383                                                                                        <p>You can view the progress of all your requests in &lsquo;My request&rsquo; section of the Nakheel Online Services portal on the website or on the My Nakheel mobile app.</p><p>&nbsp;</p><p>&nbsp;</p>
3384                                                                                    </div>
3385                                                                                </div>
3386                                                                            </div>
3387                                                                            <div class="accordion-item">
3388                                                                                <div class="accordion-header grandchild">
3389                                                                                    <button class="accordion-button collapsed"
3390                                                                                            type="button"
3391                                                                                            data-bs-toggle="collapse"
3392                                                                                            data-bs-target="#child-faq-3-request-noc-for-private-parties"
3393                                                                                            aria-expanded="false"
3394                                                                                            aria-controls="child-faq-3-request-noc-for-private-parties">
3395                                                                                        How do I apply for an NOC for a private party?
3396                                                                                    </button>
3397                                                                                </div>
3398                                                                                <div id="child-faq-3-request-noc-for-private-parties"
3399                                                                                     class="accordion-collapse collapse grandchild"
3400                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3401                                                                                    <div class="accordion-body">
3402                                                                                        <p>You can raise an NOC request through Nakheel Online Service (NOS) portal or on the My Nakheel mobile app.</p><p>Open &lsquo;Urban Planning and Community Development&rsquo; and select &lsquo;Events and Event Organizer&rsquo; </p><p data-list="0" data-level="1">&nbsp; &nbsp;-&nbsp; Submit the request by filling in the requested details and uploading the requested documents within the application form</p><p></p>
3403                                                                                    </div>
3404                                                                                </div>
3405                                                                            </div>
3406                                                                            <div class="accordion-item">
3407                                                                                <div class="accordion-header grandchild">
3408                                                                                    <button class="accordion-button collapsed"
3409                                                                                            type="button"
3410                                                                                            data-bs-toggle="collapse"
3411                                                                                            data-bs-target="#child-faq-4-request-noc-for-private-parties"
3412                                                                                            aria-expanded="false"
3413                                                                                            aria-controls="child-faq-4-request-noc-for-private-parties">
3414                                                                                        How much does it cost to apply for an NOC for private parties?
3415                                                                                    </button>
3416                                                                                </div>
3417                                                                                <div id="child-faq-4-request-noc-for-private-parties"
3418                                                                                     class="accordion-collapse collapse grandchild"
3419                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3420                                                                                    <div class="accordion-body">
3421                                                                                        <p>There is no costs involved to apply for an NOC for parties or private events.</p>
3422                                                                                    </div>
3423                                                                                </div>
3424                                                                            </div>
3425                                                                            <div class="accordion-item">
3426                                                                                <div class="accordion-header grandchild">
3427                                                                                    <button class="accordion-button collapsed"
3428                                                                                            type="button"
3429                                                                                            data-bs-toggle="collapse"
3430                                                                                            data-bs-target="#child-faq-5-request-noc-for-private-parties"
3431                                                                                            aria-expanded="false"
3432                                                                                            aria-controls="child-faq-5-request-noc-for-private-parties">
3433                                                                                        What documentation is required to apply for an NOC for a private party?
3434                                                                                    </button>
3435                                                                                </div>
3436                                                                                <div id="child-faq-5-request-noc-for-private-parties"
3437                                                                                     class="accordion-collapse collapse grandchild"
3438                                                                                     data-bs-par
3438ent="#accordionchild-8-request-noc-for-private-parties">
3439                                                                                    <div class="accordion-body">
3440                                                                                        <p>The following documents are required to apply for an NOC for a private party or event:</p><p><strong>General: </strong></p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cover letter</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event Location drawings (pdf and CAD)</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Appointment Letter/ Contract with Nakheel</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Trade Licence</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Trade Licence expiry date</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company contact details</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event details</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Event date</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant authority approval</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Risk assessment</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fire assembly points</p><p><strong>Sporting events:</strong></p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location &amp; availability of public amenities </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Waste management plan </p><p><strong>Community events: </strong></p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Floor layout (accesses, kiosks, stage, screens, etc.) </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electrical network layout </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fire resistance certificates of furniture/kiosk </p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cooking equipment or food serving locations details</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plans for handling &amp; disposal of garbage</p><p data-list="0" data-level="1">-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Undertaking letter</p>Traffic diversions&nbsp;
3441                                                                                    </div>
3442                                                                                </div>
3443                                                                            </div>
3444                                                                            <div class="accordion-item">
3445                                                                                <div class="accordion-header grandchild">
3446                                                                                    <button class="accordion-button collapsed"
3447                                                                                            type="button"
3448                                                                                            data-bs-toggle="collapse"
3449                                                                                            data-bs-target="#child-faq-6-request-noc-for-private-parties"
3450                                                                                            aria-expanded="false"
3451                                                                                            aria-controls="child-faq-6-request-noc-for-private-parties">
3452                                                                                        What is an NOC?
3453                                                                                    </button>
3454                                                                                </div>
3455                                                                                <div id="child-faq-6-request-noc-for-private-parties"
3456                                                                                     class="accordion-collapse collapse grandchild"
3457                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3458                                                                                    <div class="accordion-body">
3459                                                                                        <p>An NOC is a No Objection Certificate issued by Nakheel to customers to conduct various activities within Nakheel properties. You can find a list of all the types of NOCs issued by Nakheel on the Nakheel Online Services section of the Nakheel website or on the My Nakheel mobile app.</p>
3460                                                                                    </div>
3461                                                                                </div>
3462                                                                            </div>
3463                                                                            <div class="accordion-item">
3464                                                                                <div class="accordion-header grandchild">
3465                                                                                    <button class="accordion-button collapsed"
3466                                                                                            type="button"
3467                                                                                            data-bs-toggle="collapse"
3468                                                                                            data-bs-target="#child-faq-7-request-noc-for-private-parties"
3469                                                                                            aria-expanded="false"
3470                                                                                            aria-controls="child-faq-7-request-noc-for-private-parties">
3471                                                                                        Why do I need to apply for an NOC for private parties?
3472                                                                                    </button>
3473                                                                                </div>
3474                                                                                <div id="child-faq-7-request-noc-for-private-parties"
3475                                                                                     class="accordion-collapse collapse grandchild"
3476                                                                                     data-bs-parent="#accordionchild-8-request-noc-for-private-parties">
3477                                                                                    <div class="accordion-body">
3478                                                                                        <p>Any events (sporting or community events) to be organised in the common areas of Nakheel properties require a No Objection Certificate from Nakheel. </p><p>This is to ensure that the event follows the Community, Safety and Waste Management guidelines of Nakheel and the Government regulations.</p> <p></p>
3479                                                                                    </div>
3480                                                                                </div>
3481                                                                            </div>
3482                                                            </div>
3483                                                        </div>
3484                                                    </div>
3485                                                </div>
3486                                                                            </div>
3487                                </div>
3488                            </div>
3489                        </div>
3490                        <div class="accordion-item community">
3491                            <div class="accordion-header parent">
3492                                <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse"
3493                                        data-bs-target="#category-3-leasing" aria-expanded="false"
3494                                        aria-controls="category-3-leasing">
3495                                    Leasing
3496                                </button>
3497                            </div>
3498                            <div id="category-3-leasing" class="accordion-collapse collapse parent" data-bs-parent="#accordionMainParent">
3499                                <div class="accordion-body">
3500                                    <!--child one starts here -->
3501                                    <div class="accordion accordion-flush child" id="accordionchildOne-3-leasing">
3502                                                <div class="accordion-item">
3503                                                    <div class="accordion-header child">
3504                                                        <button class="accordion-button collapsed" type="button"
3505                                                                data-bs-toggle="collapse" data-bs-target="#child-category-1-retail"
3506                                                                aria-expanded="false" aria-controls="child-category-1-retail">
3507                                                            Retail
3508                                                        </button>
3509                                                    </div>
3510                                                    <div id="child-category-1-retail" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-3-leasing">
3511                                                        <div class="accordion-body">
3512                                                            <!-- grand child starts here -->
3513                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-1-retail">
3514                                                                        <div class="accordion-item">
3515                                                                            <div class="accordion-header grandchild">
3516                                                                                <button class="accordion-button collapsed" type="button"
3517                                                                                        data-bs-toggle="collapse"
3518                                                                                        data-bs-target="#grand-child-categorylease-contract-renewal-retail-leasing-1"
3519                                                                                        aria-expanded="false"
3520                                                                                        aria-controls="grand-child-categorylease-contract-renewal-retail-leasing-1">
3521                                                                                    Lease contract renewal: Retail leasing
3522                                                                                </button>
3523                                                                            </div>
3524                                                                            <div id="grand-child-categorylease-contract-renewal-retail-leasing-1"
3525                                                                                 class="accordion-collapse collapse grandchild"
3526                                                                                 data-bs-parent="accordionchild-1-retail">
3527                                                                                <div class="accordion-body">
3528
3529                                                                                    <!-- grand grand child starts here -->
3530                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildlease-contract-renewal-retail-leasing-1">
3531
3532                                                                                                    <div class="accordion-item">
3533                                                                                                        <div class="accordion-header grandgrandchild">
3534                                                                                                            <button class="accordion-button collapsed"
3535                                                                                                                    type="button"
3536                                                                                                                    data-bs-toggle="collapse"
3537                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-1"
3538                                                                                                                    aria-expanded="false"
3539                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-1">
3540                                                                                                                How can I explore other properties with the same specification?
3541                                                                                                            </button>
3542                                                                                                        </div>
3543                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-1"
3544                                                                                                             class="accordion-collapse collapse grandgrandchild"
3545                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3546                                                                                                            <div class="accordion-body">
3547                                                                                                                <p>You may send us an email to <a href="mailto:[email protected]">[email protected]</a> &nbsp;and a member of the retail leasing team will assist you with the required information.</p>
3548                                                                                                            </div>
3549                                                                                                        </div>
3550                                                                                                    </div>
3551                                                                                                    <div class="accordion-item">
3552                                                                                                        <div class="accordion-header grandgrandchild">
3553                                                                                                            <button class="accordion-button collapsed"
3554                                                                                                                    type="button"
3555                                                                                                                    data-bs-toggle="coll
3555apse"
3556                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-2"
3557                                                                                                                    aria-expanded="false"
3558                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-2">
3559                                                                                                                How do I renew my lease contract?
3560                                                                                                            </button>
3561                                                                                                        </div>
3562                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-2"
3563                                                                                                             class="accordion-collapse collapse grandgrandchild"
3564                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3565                                                                                                            <div class="accordion-body">
3566                                                                                                                <p>There are three ways to renew the leasing contract with Nakheel, including:</p><ul><li>Emailing the mall management or tenant relations team </li><li>Visiting the tenant portal and placing an online request</li><li>Directly contacting your leasing team manager</li></ul><p></p><p></p>
3567                                                                                                            </div>
3568                                                                                                        </div>
3569                                                                                                    </div>
3570                                                                                                    <div class="accordion-item">
3571                                                                                                        <div class="accordion-header grandgrandchild">
3572                                                                                                            <button class="accordion-button collapsed"
3573                                                                                                                    type="button"
3574                                                                                                                    data-bs-toggle="collapse"
3575                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-3"
3576                                                                                                                    aria-expanded="false"
3577                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-3">
3578                                                                                                                Can I renew my lease online?
3579                                                                                                            </button>
3580                                                                                                        </div>
3581                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-3"
3582                                                                                                             class="accordion-collapse collapse grandgrandchild"
3583                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3584                                                                                                            <div class="accordion-body">
3585                                                                                                                <p>Yes, you have the option to renew your lease contract online via the YardiTenant Portal. </p><p>Alternatively, you also can:</p><ul><li>Email the mall management or tenant relations team </li><li>Contact your leasing team manager</li></ul>
3586                                                                                                            </div>
3587                                                                                                        </div>
3588                                                                                                    </div>
3589                                                                                                    <div class="accordion-item">
3590                                                                                                        <div class="accordion-header grandgrandchild">
3591                                                                                                            <button class="accordion-button collapsed"
3592                                                                                                                    type="button"
3593                                                                                                                    data-bs-toggle="collapse"
3594                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-4"
3595                                                                                                                    aria-expanded="false"
3596                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-4">
3597                                                                                                                What is the penalty if I do n
3597ot renew my lease before the highlighted date?
3598                                                                                                            </button>
3599                                                                                                        </div>
3600                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-4"
3601                                                                                                             class="accordion-collapse collapse grandgrandchild"
3602                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3603                                                                                                            <div class="accordion-body">
3604                                                                                                                <p>There are legal implications of non-renewal and the penalty will differ from contract to contract. Please read your contract thoroughly and ensure that the renewal is made on time.</p>
3605                                                                                                            </div>
3606                                                                                                        </div>
3607                                                                                                    </div>
3608                                                                                                    <div class="accordion-item">
3609                                                                                                        <div class="accordion-header grandgrandchild">
3610                                                                                                            <button class="accordion-button collapsed"
3611                                                                                                                    type="button"
3612                                                                                                                    data-bs-toggle="collapse"
3613                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-5"
3614                                                                                                                    aria-expanded="false"
3615                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-5">
3616                                                                                                                When is my contract up for renewal?
3617                                                                                                            </button>
3618                                                                                                        </div>
3619                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-5"
3620                                                                                                             class="accordion-collapse collapse grandgrandchild"
3621                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3622                                                                                                            <div class="accordion-body">
3623                                                                                                                <p>The lease contract renewal date will be detailed in the lease particulars section of your lease agreement and it should be highlighted on the first 3 pages. Please read through it to find out exactly when your lease agreement is up for renewal.</p>
3624                                                                                                            </div>
3625                                                                                                        </div>
3626                                                                                                    </div>
3627                                                                                                    <div class="accordion-item">
3628                                                                                                        <div class="accordion-header grandgrandchild">
3629                                                                                                            <button class="accordion-button collapsed"
3630                                                                                                                    type="button"
3631                                                                                                                    data-bs-toggle="collapse"
3632                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-6"
3633                                                                                                                    aria-expanded="false"
3634                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-6">
3635                                                                                                                What payment methods can I use?
3636                                                                                                            </button>
3637                                                                                                        </div>
3638                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-6"
3639                                                                                                             class="accordion-collapse collapse grandgrandchild"
3640                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3641                                                                                                            <div class="accordion-body">
3642                                                                                                                <p>You have the option to pay using the following methods:</p><ul><li>Cash </li><li>Cheque</li><li>Bank transfer</li></ul>
3643                                                                                                            </div>
3644                                                                                                        </div>
3645                                                                                                    </div>
3646                                                                                                    <div class="accordion-item">
3647                                                                                                        <div class="accordion-header grandgrandchild">
3648                                                                                                            <button class="accordion-button collapsed"
3649                                                                                                                    type="button"
3650                                                                                                                    data-bs-toggle="collapse"
3651                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-7"
3652                                                                                                                    aria-expanded="false"
3653                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-7">
3654                                                                                                                How long before the contract end date do I need to renew my lease?
3655                                                                                                            </button>
3656                                                                                                        </div>
3657                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-7"
3658                                                                                                             class="accordion-collapse collapse grandgrandchild"
3659                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3660                                                                                                            <div class="accordion-body">
3661                                                                                                                <p>This will vary from contract to contract depending on the agreement that has been made with Nakheel. </p><p>Please check the details on your contract for more clarity. Typically, the renewal should be initiated 6 months ahead of the lease expiry date. The customer will need to inform the leasing team should they wish to renew their contract.</p><p></p>
3662                                                                                                            </div>
3663                                                                                                        </div>
3664                                                                                                    </div>
3665                                                                                                    <div class="accordion-item">
3666                                                                                                        <div class="accordion-header grandgrandchild">
3667                                                                                                            <button class="accordion-button collapsed"
3668                                                                                                                    type="button"
3669                                                                                                                    data-bs-toggle="collapse"
3670                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-8"
3671                                                                                                                    aria-expanded="false"
3672                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-8">
3673                                                                                                                Are there any charges for downgrading or upgrading within my contract?
3674                                                                                                            </button>
3675                                                                                                        </div>
3676                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-8"
3677                                                                                                             class="accordion-collapse collapse grandgrandchild"
3678                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3679                                                                                                            <div class="accordion-body">
3680                                                                                                                <p>This is decided by the tenant relations team on a case-by-case basis. Please reach out to the team directly once you have the necessary contact details.</p><p>&nbsp;</p><p>&nbsp;</p><ul></ul><ul></ul><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
3681                                                                                                            </div>
3682                                                                                                        </div>
3683                                                                                                    </div>
3684                                                                                                    <div class="accordion-item">
3685                                                                                                        <div class="accordion-header grandgrandchild">
3686                                                                                                            <button class="accordion-button collapsed"
3687                                                                                                                    type="button"
3688                                                                                                                    data-bs-toggle="collapse"
3689                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-9"
3690                                                                                                                    aria-expanded="false"
3691                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-9">
3692                                                                                                                How long c
3692an I renew my lease contract for?
3693                                                                                                            </button>
3694                                                                                                        </div>
3695                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-9"
3696                                                                                                             class="accordion-collapse collapse grandgrandchild"
3697                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3698                                                                                                            <div class="accordion-body">
3699                                                                                                                <p>This is on a case-by-case basis, so please reach out to your leasing manager directly to get the relevant information. <br /></p> <p>Alternatively, you can email <a href="mailto:[email protected]">[email protected]</a> and a member of the leasing team can assist you.&nbsp;</p><p></p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
3700                                                                                                            </div>
3701                                                                                                        </div>
3702                                                                                                    </div>
3703                                                                                                    <div class="accordion-item">
3704                                                                                                        <div class="accordion-header grandgrandchild">
3705                                                                                                            <button class="accordion-button collapsed"
3706                                                                                                                    type="button"
3707                                                                                                                    data-bs-toggle="collapse"
3708                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-10"
3709                                                                                                                    aria-expanded="false"
3710                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-10">
3711                                                                                                                Who can renew my lease contract? Does it have to be the legal owner?
3712                                                                                                            </button>
3713                                                                                                        </div>
3714                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-10"
3715                                                                                                             class="accordion-collapse collapse grandgrandchild"
3716                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3717                                                                                                            <div class="accordion-body">
3718                                                                                                                <p>You can have another individual renew the lease on your behalf, as long as they are an authorised signatory or POA holder. If not, they cannot renew. As a legal owner, you will need to do the renewal yourself.</p><p></p><p>&nbsp;</p><ul></ul><ul></ul><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
3719                                                                                                            </div>
3720                                                                                                        </div>
3721                                                                                                    </div>
3722                                                                                                    <div class="accordion-item">
3723                                                                                                        <div class="accordion-header grandgrandchild">
3724                                                                                                            <button class="accordion-button collapsed"
3725                                                                                                                    type="button"
3726                                                                                                                    data-bs-toggle="collapse"
3727                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-11"
3728                                                                                                                    aria-expanded="false"
3729                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-11">
3730                                                                                                                What documentation do I 
3730need to renew my lease contract?
3731                                                                                                            </button>
3732                                                                                                        </div>
3733                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-11"
3734                                                                                                             class="accordion-collapse collapse grandgrandchild"
3735                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3736                                                                                                            <div class="accordion-body">
3737                                                                                                                <p>During the lease renewal process, you will be required to submit the following documentation:</p><ul><li>Emirates ID of the signatory and manager</li><li>Passport copy of the signatory and manager</li><li>Visa copy of the signatory and manager</li><li>Trade licence of the company</li><li>Power of Attorney (POA), if applicable&nbsp;</li></ul><p></p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
3738                                                                                                            </div>
3739                                                                                                        </div>
3740                                                                                                    </div>
3741                                                                                                    <div class="accordion-item">
3742                                                                                                        <div class="accordion-header grandgrandchild">
3743                                                                                                            <button class="accordion-button collapsed"
3744                                                                                                                    type="button"
3745                                                                                                                    data-bs-toggle="collapse"
3746                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-12"
3747                                                                                                                    aria-expanded="false"
3748                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-12">
3749                                                                                                                Can I do a short-term renewal for my contract?
3750                                                                                                            </button>
3751                                                                                                        </div>
3752                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-12"
3753                                                                                                             class="accordion-collapse collapse grandgrandchild"
3754                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3755                                                                                                            <div class="accordion-body">
3756                                                                                                                <p>Yes, you do have the option to take out a short-term renewal. However, this is dependent on the negotiation with the Nakheel leasing manager. </p><p>&nbsp;For more information on this, please send us an email to <a href="mailto:[email protected]">[email protected]</a>&nbsp; <a href="mailto:"></a>or contact your leasing manager directly.</p><p></p><ul></ul><ul></ul><p>&nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><p>&nbsp;</p>
3757                                                                                                            </div>
3758                                                                                                        </div>
3759                                                                                                    </div>
3760                                                                                                    <div class="accordion-item">
3761                                                                                                        <div class="accordion-header grandgrandchild">
3762                                                                                                            <button class="accordion-button collapsed"
3763                                                                                                                    type="button"
3764                                                                                                                    data-bs-toggle="collapse"
3765                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-retail-leasing-13"
3766                                                                                                                    aria-expanded="false"
3767                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-retail-leasing-13">
3768                                                                                                                What is the increase or decrease in my lease contract?
3769                                                                                                            </button>
3770                                                                                                        </div>
3771                                                                                                        <div id="grand-child-faqlease-contract-renewal-retail-leasing-13"
3772                                                                                                             class="accordion-collapse collapse grandgrandchild"
3773                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-retail-leasing-1">
3774                                                                                                            <div class="accordion-body">
3775                                                                                                                <p>The incremental increases or decreases on the retail leasing contracts are typically agreed up front with Nakheel. These will be highlighted in the rent section of your lease contract, so please read your contract thoroughly for this information.</p>
3776                                                                                                            </div>
3777                                                                                                        </div>
3778                                                                                                    </div>
3779                                                                                    </div>
3780                                                                                </div>
3781                                                                            </div>
3782                                                                        </div>
3783                                                                        <div class="accordion-item">
3784                                                                            <div class="accordion-header grandchild">
3785                                                                                <button class="accordion-button collapsed" type="button"
3786                                                                                        data-bs-toggle="collapse"
3787                                                                                        data-bs-target="#grand-child-categorylease-contract-termination-retail-leasing-2"
3788                                                                                        aria-expanded="false"
3789                                                                                        aria-controls="grand-child-categorylease-contract-termination-retail-leasing-2">
3790                                                                                    Lease contract termination: Retail leasing
3791                                                                                </button>
3792                                                                            </div>
3793                                                                            <div id="grand-child-categorylease-contract-termination-retail-leasing-2"
3794                                                                                 class="accordion-collapse collapse grandchild"
3795                                                                                 data-bs-parent="accordionchild-1-retail">
3796                                                                                <div class="accordion-body">
3797
3798                                                                                    <!-- grand grand child starts here -->
3799                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildlease-contract-termination-retail-leasing-2">
3800
3801                                                                                                    <div class="accordion-item">
3802                                                                                                        <div class="accordion-header grandgrandchild">
3803                                                                                                            <button class="accordion-button collapsed"
3804                                                                                                                    type="button"
3805                                                                                                                    data-bs-toggle="collapse"
3806                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-1"
3807                                                                                                                    aria-expanded="false"
3808                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-1">
3809                                                                                                                What documentation do I have to submit to terminate my lease
3810                                                                                                            </button>
3811                                                                                                        </div>
3812                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-1"
3813                                                                                                             class="accordion-collapse collapse grandgrandchild"
3814                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3815                                                                                                            <div class="accordion-body">
3816                                                                                                                <p>You must provide the following documentation to terminate your lease:</p><ul><li>Cancellation of DEWA with clearance letter</li><li>
3816Cancellation of Empower/ Chilled Water (including proof of clearance)</li><li>Clearance of outstanding payments (including utility bills)</li><li>Signed and stamped Reinstatement Report</li><li>DCD (Dubai Civil Defense) or 24/7 alarm cancellation</li><li>Audit Sales Report for the full operational period</li><li>Confirmation of the Google Pin removal </li><li>Signed Deed of Surrender Agreement </li><li>DU/ Etisalat final bill or clearance letter</li><li>All outstanding payments of Hoarding Charges</li></ul><p></p><p>&nbsp;</p>
3817                                                                                                            </div>
3818                                                                                                        </div>
3819                                                                                                    </div>
3820                                                                                                    <div class="accordion-item">
3821                                                                                                        <div class="accordion-header grandgrandchild">
3822                                                                                                            <button class="accordion-button collapsed"
3823                                                                                                                    type="button"
3824                                                                                                                    data-bs-toggle="collapse"
3825                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-2"
3826                                                                                                                    aria-expanded="false"
3827                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-2">
3828                                                                                                                Is it possible to transfer my contract instead of terminating?
3829                                                                                                            </button>
3830                                                                                                        </div>
3831                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-2"
3832                                                                                                             class="accordion-collapse collapse grandgrandchild"
3833                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3834                                                                                                            <div class="accordion-body">
3835                                                                                                                <p>Unfortunately, you will not be able to transfer your contract ahead of termination. </p><p>&nbsp;<span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">If you require more information on this, please email the leasing team at </span><a style="font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;white-space:inherit;" href="mailto:[email protected]">[email protected]</a><span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">.&nbsp;&nbsp;</span></p><p></p><p>&nbsp;</p>
3836                                                                                                            </div>
3837                                                                                                        </div>
3838                                                                                                    </div>
3839                                                                                                    <div class="accordion-item">
3840                                                                                                        <div class="accordion-header grandgrandchild">
3841                                                                                                            <button class="accordion-button collapsed"
3842                                                                                                                    type="button"
3843                                                                                                                    data-bs-toggle="collapse"
3844                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-3"
3845                                                                                                                    aria-expanded="false"
3846                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-3">
3847                                                                                                                How long will it take to get my security deposit refund?
3848                                                                                                            </button>
3849                                                                                                        </div>
3850                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-3"
3851                                                                                                             class="accordion-collapse collapse grandgrandchild"
3852                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3853                                                                                                            <div class="accordion-body">
3854                                                                                                                <p>To initiate the process of refunding the security deposit, please submit all the required documentation to the leasing team. It may take approximately 6 months for the security deposit to be refunded.</p><p>If you would like more information on security deposit refunds, please email the leasing team at <
3854a href="mailto:[email protected]">[email protected]</a> .&nbsp;</p><p></p>
3855                                                                                                            </div>
3856                                                                                                        </div>
3857                                                                                                    </div>
3858                                                                                                    <div class="accordion-item">
3859                                                                                                        <div class="accordion-header grandgrandchild">
3860                                                                                                            <button class="accordion-button collapsed"
3861                                                                                                                    type="button"
3862                                                                                                                    data-bs-toggle="collapse"
3863                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-4"
3864                                                                                                                    aria-expanded="false"
3865                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-4">
3866                                                                                                                How do I terminate my lease contract?
3867                                                                                                            </button>
3868                                                                                                        </div>
3869                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-4"
3870                                                                                                             class="accordion-collapse collapse grandgrandchild"
3871                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3872                                                                                                            <div class="accordion-body">
3873                                                                                                                <p>
3873You can terminate your lease by emailing the team at <a href="mailto:[email protected]">[email protected]</a> 6 months prior to your lease expiry date.&nbsp;</p>
3874                                                                                                            </div>
3875                                                                                                        </div>
3876                                                                                                    </div>
3877                                                                                                    <div class="accordion-item">
3878                                                                                                        <div class="accordion-header grandgrandchild">
3879                                                                                                            <button class="accordion-button collapsed"
3880                                                                                                                    type="button"
3881                                                                                                                    data-bs-toggle="collapse"
3882                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-5"
3883                                                                                                                    aria-expanded="false"
3884                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-5">
3885                                                                                                                Through what channel will Nakheel refund my security deposit?
3886                                                                                                            </button>
3887                                                                                                        </div>
3888                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-5"
3889                                                                                                             class="accordion-collapse collapse grandgrandchild"
3890                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3891                                                                                                            <div class="accordion-body">
3892                                                                                                                <p>Your security deposit will be refunded via bank transfer.</p><p>&nbsp;If you require further information on contract termination, please reach out to the retail leasing team via email at <a href="mailto:[email protected]">[email protected]</a>.&nbsp;</p><p><span style="background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">&nbsp;</span></p><p>&nbsp;</p><p>&nbsp;</p>
3893                                                                                                            </div>
3894                                                                                                        </div>
3895                                                                                                    </div>
3896                                                                                                    <div class="accordion-item">
3897                                                                                                        <div class="accordion-header grandgrandchild">
3898                                                                                                            <button class="accordion-button collapsed"
3899                                                                                                                    type="button"
3900                                                                                                                    data-bs-toggle="collapse"
3901                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-6"
3902                                                                                                                    aria-expanded="false"
3903                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-6">
3904                                                                                                                Can I terminate my lease contract online?
3905                                                                                                            </button>
3906                                                                                                        </div>
3907                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-6"
3908                                                                                                             class="accordion-collapse collapse grandgrandchild"
3909                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3910                                                                                                            <div class="accordion-body">
3911                                                                                                                <p>Unfortunately, you cannot terminate your lease online by yourself. However, it is possible over email by reaching out to the team at <
3911a href="mailto:[email protected]">[email protected]</a> , 6 months prior to your lease expiry date.&nbsp;</p><p></p>
3912                                                                                                            </div>
3913                                                                                                        </div>
3914                                                                                                    </div>
3915                                                                                                    <div class="accordion-item">
3916                                                                                                        <div class="accordion-header grandgrandchild">
3917                                                                                                            <button class="accordion-button collapsed"
3918                                                                                                                    type="button"
3919                                                                                                                    data-bs-toggle="collapse"
3920                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-7"
3921                                                                                                                    aria-expanded="false"
3922                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-7">
3923                                                                                                                Is there a charge associated with terminating my lease early?
3924                                                                                                            </button>
3925                                                                                                        </div>
3926                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-7"
3927                                                                                                             class="accordion-collapse collapse grandgrandchild"
3928                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3929                                                                                                            <div class="accordion-body">
3930                                                                                                                <p>There are no early termination clauses in the contract.</p>However, if you would like to get more information related to early contract termination, please contact the retail leasing team via email on <a href="mailto:[email protected]">[email protected]</a>
3931                                                                                                            </div>
3932                                                                                                        </div>
3933                                                                                                    </div>
3934                                                                                                    <div class="accordion-item">
3935                                                                                                        <div class="accordion-header grandgrandchild">
3936                                                                                                            <button class="accordion-button collapsed"
3937                                                                                                                    type="button"
3938                                                                                                                    data-bs-toggle="collapse"
3939                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-8"
3940                                                                                                                    aria-expanded="false"
3941                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-8">
3942                                                                                                                What is my contract end date?
3943                                                                                                            </button>
3944                                                                                                        </div>
3945                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-8"
3946                                                                                                             class="accordion-collapse collapse grandgrandchild"
3947                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3948                                                                                                            <div class="accordion-body">
3949                                                                                                                <p>Your contract end date will be detailed out in the lease particulars section of the contract, highlighted on the first 3 pages. Please read through this section to find out exactly when your contract is up for renewal.</p>
3950                                                                                                            </div>
3951                                                                                                        </div>
3952                                                                                                    </div>
3953                                                                                                    <div class="accordion-item">
3954                                                                                                        <div class="accordion-header grandgrandchild">
3955                                                                                                            <button class="accordion-button collapsed"
3956                                                                                                                    type="button"
3957                                                                                                                    data-bs-toggle="collapse"
3958                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-retail-leasing-9"
3959                                                                                                                    aria-expanded="false"
3960                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-retail-leasing-9">
3961                                                                                                                How long before my contract end date do I need to terminate my lease?
3962                                                                                                            </button>
3963                                                                                                        </div>
3964                                                                                                        <div id="grand-child-faqlease-contract-termination-retail-leasing-9"
3965                                                                                                             class="accordion-collapse collapse grandgrandchild"
3966                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-retail-leasing-2">
3967                                                                                                            <div class="accordion-body">
3968                                                                                                                <p>This will vary from contract to contract depending on the agreement you made with Nakheel. Hence, please read your contract in detail. </p><p>&nbsp;Typically, you will have to inform the leasing team 6 months ahead of your lease expiry date if you wish to terminate.</p><p></p>
3969                                                                                                            </div>
3970                                                                                                        </div>
3971                                                                                                    </div>
3972                                                                                    </div>
3973                                                                                </div>
3974                                                                            </div>
3975                                                                        </div>
3976                                                                        <div class="accordion-item">
3977                                                                            <div class="accordion-header grandchild">
3978                                                                                <button class="accordion-button collapsed" type="button"
3979                                                                                        data-bs-toggle="collapse"
3980                                                                                        data-bs-target="#grand-child-categorypay-rent-deposits-retail-leasing-3"
3981                                                                                        aria-expanded="false"
3982                                                                                        aria-controls="grand-child-categorypay-rent-deposits-retail-leasing-3">
3983                                                                                    Pay rent deposits: Retail leasing
3984                                                                                </button>
3985                                                                            </div>
3986                                                                            <div id="grand-child-categorypay-rent-deposits-retail-leasing-3"
3987                                                                                 class="accordion-collapse collapse grandchild"
3988                                                                                 data-bs-parent="accordionchild-1-retail">
3989                                                                                <div class="accordion-body">
3990
3991                                                                                    <!-- grand grand child starts here -->
3992                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildpay-rent-deposits-retail-leasing-3">
3993
3994                                                                                                    <div class="accordion-item">
3995                                                                                                        <div class="accordion-header grandgrandchild">
3996                                                                                                            <button class="accordion-button collapsed"
3997                                                                                                                    type="button"
3998                                                                                                                    data-bs-toggle="collapse"
3999                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-1"
4000                                                                                                                    aria-expanded="false"
4001                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-1">
4002                                                                                                                Can I pay my security deposit online?
4003                                                                                                            </button>
4004                                                                                                        </div>
4005                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-1"
4006                                                                                                             class="accordion-collapse collapse grandgrandchild"
4007                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4008                                                                                                            <div class="accordion-body">
4009                                                                                                                <p>Unfortunately, you cannot pay for your security deposit online. </p><p>It must be paid in person using one of the following three payment channels:</p><ul><li>Cash </li><li>Cheque </li><li>Bank transfer</li></ul>
4010                                                                                                            </div>
4011                                                                                                        </div>
4012                                                                                                    </div>
4013                                                                                                    <div class="accordion-item">
4014                                                                                                        <div class="accordion-header grandgrandchild">
4015                                                                                                            <button class="accordion-button collapsed"
4016                                                                                                                    type="button"
4017                                                                                                                    data-bs-toggle="collapse"
4018                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-2"
4019                                                                                                                    aria-expanded="false"
4020                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-2">
4021                                                                                                                Can I pay my security deposit in person?
4022                                                                                                            </button>
4023                                                                                  
4023                      </div>
4024                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-2"
4025                                                                                                             class="accordion-collapse collapse grandgrandchild"
4026                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4027                                                                                                            <div class="accordion-body">
4028                                                                                                                <span style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">Yes, you can pay your security deposit in person. Please visit the following locations in order to do this:</span><ul><li>Mall Management Office, Golden Mile - Building 5, Palm Jumeirah</li><li>Mall Management Office, Dragon Mart&nbsp;</li></ul><ul></ul><p>&nbsp;</p><ul></ul><p><br /></p><p>&nbsp;</p>
4029                                                                                                            </div>
4030                                                                                                        </div>
4031                                                                                                    </div>
4032                                                                                                    <div class="accordion-item">
4033                                                                                                        <div class="accordion-header grandgrandchild">
4034                                                                                                            <button class="accordion-button collapsed"
4035                                                                                                                    type="button"
4036                                                                                                                    data-bs-toggle="collapse"
4037                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-3"
4038                                                                                                                    aria-expanded="false"
4039                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-3">
4040                                                                                                                How much is my security deposit?
4041                                                                                                            </button>
4042                                                                                                        </div>
4043                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-3"
4044                                                                                                             class="accordion-collapse collapse grandgrandchild"
4045                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4046                                                                                                            <div class="accordion-body">
4047                                                                                                                <p>Your rent security deposit will be based on the terms and conditions highlighted in your leasing contract. </p><p>If you require further information on your security deposit, please contact the retail leasing team via email at <
4047a href="mailto:[email protected]">[email protected]</a>.&nbsp;</p>
4048                                                                                                            </div>
4049                                                                                                        </div>
4050                                                                                                    </div>
4051                                                                                                    <div class="accordion-item">
4052                                                                                                        <div class="accordion-header grandgrandchild">
4053                                                                                                            <button class="accordion-button collapsed"
4054                                                                                                                    type="button"
4055                                                                                                                    data-bs-toggle="collapse"
4056                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-4"
4057                                                                                                                    aria-expanded="false"
4058                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-4">
4059                                                                                                                What happens if I do not pay a security deposit?
4060                                                                                                            </button>
4061                                                                                                        </div>
4062                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-4"
4063                                                                                                             class="accordion-collapse collapse grandgrandchild"
4064                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4065                                                                                                            <div class="accordion-body">
4066                                                                                                                <p>Unfortunately, the security deposit is non-negotiable. In order to lease a retail unit from Nakheel, you must pay a security deposit.</p><p>&nbsp;</p>
4067                                                                                                            </div>
4068                                                                                                        </div>
4069                                                                                                    </div>
4070                                                                                                    <div class="accordion-item">
4071                                                                                                        <div class="accordion-header grandgrandchild">
4072                                                                                                            <button class="accordion-button collapsed"
4073                                                                                                                    type="button"
4074                                                                                                                    data-bs-toggle="collapse"
4075                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-5"
4076                                                                                                                    aria-expanded="false"
4077                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-5">
4078                                                                                                                How do I pay the security deposit?
4079                                                                                                            </button>
4080                                                                                                        </div>
4081                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-5"
4082                                                                                                             class="accordion-collapse collapse grandgrandchild"
4083                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4084                                                                                                            <div class="accordion-body">
4085                                                                                                                <p>You can pay the security deposit for a retail unit through the following payment channels:</p><ul><li>Cash</li><li>Cheque</li><li>Bank transfer</li></ul><p><br /></p><p>&nbsp;</p>
4086                                                                                                            </div>
4087                                                                                                        </div>
4088                                                                                                    </div>
4089                                                                                                    <div class="accordion-item">
4090                                                                                                        <div class="accordion-header grandgrandchild">
4091                                                                                                            <button class="accordion-button collapsed"
4092                                                                                                                    type="button"
4093                                                                                                                    data-bs-toggle="collapse"
4094                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-6"
4095                                                                                                                    aria-expanded="false"
4096                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-6">
4097                                                                                                                Can I adjust my security deposit towards my last payment?
4098                                                                                                            </button>
4099                                                                                                        </div>
4100                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-6"
4101                                                                                                             class="accordion-collapse collapse grandgrandchild"
4102                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4103                                                                                                            <div class="accordion-body">
4104                                                                                                                <sp
4104an style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;"></span><p>Unfortunately, this is not possible. However, if you require further information on this, please contact the retail leasing team directly via email at <a href="mailto:[email protected]">[email protected]</a>. &nbsp;</p><p>&nbsp;</p><ul></ul><p>&nbsp;</p><ul></ul><p><br /></p><p>&nbsp;</p>
4105                                                                                                            </div>
4106                                                                                                        </div>
4107                                                                                                    </div>
4108                                                                                                    <div class="accordion-item">
4109                                                                                                        <div class="accordion-header grandgrandchild">
4110                                                                                                            <button class="accordion-button collapsed"
4111                                                                                                                    type="button"
4112                                                                                                                    data-bs-toggle="collapse"
4113                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposits-retail-leasing-7"
4114                                                                                                                    aria-expanded="false"
4115                                                                                                                    aria-controls="grand-child-faqpay-rent-deposits-retail-leasing-7">
4116                                                                                                                What are the conditions to get my security deposit back?
4117                                                                                                            </button>
4118                                                                                                        </div>
4119                                                                                                        <div id="grand-child-faqpay-rent-deposits-retail-leasing-7"
4120                                                                                                             class="accordion-collapse collapse grandgrandchild"
4121                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposits-retail-leasing-3">
4122                                                                                                            <div class="accordion-body">
4123                                                                                                                <p>The terms and conditions associated with getting your security deposit back from Nakheel will be highlighted your lease contract, so please read through your contract in detail.</p><p>If you require further information on security deposits, please contact the retail leasing team via email at <a href="mailto:[email protected]">[email protected]</a>.&nbsp;</p> <ul></ul><p><br /></p><p>&nbsp;</p>
4124                                                                                                            </div>
4125                                                                                                        </div>
4126                                                                                                    </div>
4127                                                                                    </div>
4128                                                                                </div>
4129                                                                            </div>
4130                                                                        </div>
4131                                                                        <div class="accordion-item">
4132                                                                            <div class="accordion-header grandchild">
4133                                                                                <button class="accordion-button collapsed" type="button"
4134                                                                                        data-bs-toggle="collapse"
4135                                                                                        data-bs-target="#grand-child-categoryreserve-a-unit-retail-leasing-4"
4136                                                                                        aria-expanded="false"
4137                                                                                        aria-controls="grand-child-categoryreserve-a-unit-retail-leasing-4">
4138                                                                                    Reserve a unit: Retail leasing
4139                                                                                </button>
4140                                                                            </div>
4141                                                                            <div id="grand-child-categoryreserve-a-unit-retail-leasing-4"
4142                                                                                 class="accordion-collapse collapse grandchild"
4143                                                                                 data-bs-parent="accordionchild-1-retail">
4144                                                                                <div class="accordion-body">
4145
4146                                                                                    <!-- grand grand child starts here -->
4147                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildreserve-a-unit-retail-leasing-4">
4148
4149                                                                                                    <div class="accordion-item">
4150                                                                                                        <div class="accordion-header grandgrandchild">
4151                                                                                                            <button class="accordion-button collapsed"
4152                                                                                                                    type="button"
4153                                                                                                                    data-bs-toggle="collapse"
4154                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-1"
4155                                                                                                                    aria-expanded="false"
4156                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-1">
4157                                                                                                                How do I schedule an appointment?
4158                                                                                                            </button>
4159                                                                                                        </div>
4160                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-1"
4161                                                                                                             class="accordion-collapse collapse grandgrandchild"
4162                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4163                                                                                                            <div class="accordion-body">
4164                                                                                                                <p>Please email <a href="mailto:%[email protected]">&nbsp;[email protected]</a> with the relevant details and a member of the leasing team will assist you with your enquiry.</p><p>&nbsp;</p>
4165                                                                                                            </div>
4166                                                                                                        </div>
4167                                                                                                    </div>
4168                                                                                                    <div class="accordion-item">
4169                                                                                                        <div class="accordion-header grandgrandchild">
4170                                                                                                            <button class="accordion-button collapsed"
4171                                                                                                                    type="button"
4172                                                                                                                    data-bs-toggle="collapse"
4173                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-2"
4174                                                                                                                    aria-expanded="false"
4175                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-2">
4176                                                                                                                Can I arrange a viewing ahead of reserving a unit?
4177                                                                                                            </button>
4178                                                                                                        </div>
4179                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-2"
4180                                                                                                             class="accordion-collapse collapse grandgrandchild"
4181                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4182                                                                                                            <div class="accordion-body">
4183                                                                                                                <p>Please email <a href="mailto:%[email protected]">&nbsp;[email protected]</a> with the relevant details and a member of the leasing team will assist you with your enquiry.</p><p></p>
4184                                                                                                            </div>
4185                                                                                                        </div>
4186                                                                                                    </div>
4187                                                                                                    <div class="accordion-item">
4188                                                                                                        <div class="accordion-header grandgrandchild">
4189                                                                                                            <button class="accordion-button collapsed"
4190                                                                                                                    type="button"
4191                                                                                                                    data-bs-toggle="collapse"
4192                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-3"
4193                                                                                                                    aria-expanded="false"
4194                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-3">
4195                                                                                                                Do I need to pay a deposit in order to reserve a unit?
4196                                                                                                            </button>
4197                                                                                                        </div>
4198                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-3"
4199                                                                                                             class="accordion-collapse collapse grandgrandchild"
4200                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4201                                                                                                            <div class="accordion-body">
4202                                                                                                                <p>Yes, you will have to pay a deposit to reserve a unit. The deposit amount will depend on the value of the unit you wish to reserve.</p><p>For further information on this, please email <a href="mailto:[email protected]">[email protected]</a> with the relevant details and a member of the leasing team will get back to you.</p>
4203                                                                                                            </div>
4204                                                                                                        </div>
4205                                                                                                    </div>
4206                                                                                                    <div class="accordion-item">
4207                                                                                                        <div class="accordion-header grandgrandchild">
4208                                                                                                            <button class="accordion-button collapsed"
4209                                                                                                                    type="button"
4210                                                                                                                    data-bs-toggle="collapse"
4211                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-4"
4212                                                                                                                    aria-expanded="false"
4213                                                                                                                    aria-controls="grand-chi
4213ld-faqreserve-a-unit-retail-leasing-4">
4214                                                                                                                How do I reserve a unit with Nakheel?
4215                                                                                                            </button>
4216                                                                                                        </div>
4217                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-4"
4218                                                                                                             class="accordion-collapse collapse grandgrandchild"
4219                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4220                                                                                                            <div class="accordion-body">
4221                                                                                                                <p>Please email us at <a href="mailto:[email protected]">[email protected]</a>&nbsp; and a member of the lease management team will assist you. Kindly include the following details as part of your email:</p><ul><li>Project of interest</li><li>Type of unit you are interested in</li><li>Your company profile/ brand name</li><li>Existing or new customer</li><li>Contact details&nbsp;</li></ul>
4222                                                                                                            </div>
4223                                                                                                        </div>
4224                                                                                                    </div>
4225                                                                                                    <div class="accordion-item">
4226                                                                                                        <div class="accordion-header grandgrandchild">
4227                                                                                                            <button class="accordion-button collapsed"
4228                                                                                                                    type="button"
4229                                                                                                                    data-bs-toggle="collapse"
4230                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-5"
4231                                                                                                                    aria-expanded="false"
4232                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-5">
4233                                                                                                                What personal details or documents do I have to submit before reserving a unit?
4234                                                                                                            </button>
4235                                                                                                        </div>
4236                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-5"
4237                                                                                                             class="accordion-collapse collapse grandgrandchild"
4238                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4239                                                                                                            <div class="accordion-body">
4240                                                                                                                <p>You must provide the below information to reserve a unit:</p><ul><li>Company profile</li><li>Holding deposit</li><li>Trade Licence</li><li>Passport, Visa and Emirates ID</li></ul>
4241                                                                                                            </div>
4242                                                                                                        </div>
4243                                                                                                    </div>
4244                                                                                                    <div class="accordion-item">
4245                                                                                                        <div class="accordion-header grandgrandchild">
4246                                                                                                            <button class="accordion-button collapsed"
4247                                                                                                                    type="button"
4248                                                                                                                    data-bs-toggle="collapse"
4249                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-6"
4250                                                                                                                    aria-expanded="false"
4251                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-6">
4252                                                                                                                Can I reserve a unit for a future move-in date?
4253                                                                                                            </button>
4254                                                                                                        </div>
4255                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-6"
4256                                                                                                             class="accordion-collapse collapse grandgrandchild"
4257                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4258                                                                                                            <div class="accordion-body">
4259                                                                                                                <p>You may reserve a unit for a future move-in date, subject to availability.</p>
4260                                                                                                            </div>
4261                                                                                                        </div>
4262                                                                                                    </div>
4263                                                                                                    <div class="accordion-item">
4264                                                                                                        <div class="accordion-header grandgrandchild">
4265                                                                                                            <button class="accordion-button collapsed"
4266                                                                                                                    type="button"
4267                                                                                                                    data-bs-toggle="collapse"
4268                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-7"
4269                                                                                                                    aria-expanded="false"
4270                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-7">
4271                                                                                                                What are the payment methods accepted by Nakheel to reserve a unit?
4272                                                                                                            </button>
4273                                                                                                        </div>
4274                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-7"
4275                                                                                                             class="accordion-collapse collapse grandgrandchild"
4276                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4277                                                                                                            <div class="accordion-body">
4278                                                                                                                <p>The following payment channels are accepted to reserve a unit:</p><ul><li>Cash </li><li>Cheque</li><li>Bank transfer</li></ul><p></p>
4279                                                                                                            </div>
4280                                                                                                        </div>
4281                                                                                                    </div>
4282                                                                                                    <div class="accordion-item">
4283                                                                                                        <div class="accordion-header grandgrandchild">
4284                                                                                                            <button class="accordion-button collapsed"
4285                                                                                                                    type="button"
4286                                                                                                                    data-bs-toggle="collapse"
4287                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-8"
4288                                                                                                                    aria-expanded="false"
4289                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-8">
4290                                                                                                                How long c
4290an I reserve a unit for? Is there a penalty for cancellation?&nbsp;
4291                                                                                                            </button>
4292                                                                                                        </div>
4293                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-8"
4294                                                                                                             class="accordion-collapse collapse grandgrandchild"
4295                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4296                                                                                                            <div class="accordion-body">
4297                                                                                                                <p>The duration is dependent on your negotiations with your leasing manager. You are required to provide a security deposit for the reservation which will be forfeited if you decide to cancel your reservation.</p><p>&nbsp;</p><p>&nbsp;</p>
4298                                                                                                            </div>
4299                                                                                                        </div>
4300                                                                                                    </div>
4301                                                                                                    <div class="accordion-item">
4302                                                                                                        <div class="accordion-header grandgrandchild">
4303                                                                                                            <button class="accordion-button collapsed"
4304                                                                                                                    type="button"
4305                                                                                                                    data-bs-toggle="collapse"
4306                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-9"
4307                                                                                                                    aria-expanded="false"
4308                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-9">
4309                                                                                                                What financial information do you need from me before reserving a unit?
4310                                                                                                            </button>
4311                                                                                                        </div>
4312                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-9"
4313                                                                                                             class="accordion-collapse collapse grandgrandchild"
4314                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4315                                                                                                            <div class="accordion-body">
4316                                                                                                                <p>You must provide the below financial information in order to reserve a unit:</p><ul><li>Confirmation from the Credit Bureau </li><li>6 months Statement of Accounts&nbsp;</li></ul><p>&nbsp;</p><p>&nbsp;</p>
4317                                                                                                            </div>
4318                                                                                                        </div>
4319                                                                                                    </div>
4320                                                                                                    <div class="accordion-item">
4321                                                                                                        <div class="accordion-header grandgrandchild">
4322                                                                                                            <button class="accordion-button collapsed"
4323                                                                                                                    type="button"
4324                                                                                                                    data-bs-toggle="collapse"
4325                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-10"
4326                                                                                                                    aria-expanded="false"
4327                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-10">
4328                                                                                                                How many units can I reserve at a single time?
4329                                                                                                            </button>
4330                                                                                                        </div>
4331                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-10"
4332                                                                                                             class="accordion-collapse collapse grandgrandchild"
4333                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4334                                                                                                            <div class="accordion-body">
4335                                                                                                                <p>There is no limit to the number of units that you are able to reserve.</p><p>&nbsp;</p><p>&nbsp;</p>
4336                                                                                                            </div>
4337                                                                                                        </div>
4338                                                                                                    </div>
4339                                                                                                    <div class="accordion-item">
4340                                                                                                        <div class="accordion-header grandgrandchild">
4341                                                                                                            <button class="accordion-button collapsed"
4342                                                                                                                    type="button"
4343                                                                                                                    data-bs-toggle="collapse"
4344                                                                                                                    data-bs-target="#grand-child-faqreserve-a-unit-retail-leasing-11"
4345                                                                                                                    aria-expanded="false"
4346                                                                                                                    aria-controls="grand-child-faqreserve-a-unit-retail-leasing-11">
4347                                                                                                                Where can I go to view the units available to reserve?
4348                                                                                                            </button>
4349                                                                                                        </div>
4350                                                                                                        <div id="grand-child-faqreserve-a-unit-retail-leasing-11"
4351                                                                                                             class="accordion-collapse collapse grandgrandchild"
4352                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-unit-retail-leasing-4">
4353                                                                                                            <div class="accordion-body">
4354                                                                                                                <p>Please email <a href="mailto:%[email protected]">&nbsp;[email protected]</a> with the relevant details and a member of the leasing team will assist you with your enquiry.</p>
4355                                                                                                            </div>
4356                                                                                                        </div>
4357                                                                                                    </div>
4358                                                                                    </div>
4359                                                                                </div>
4360                                                                            </div>
4361                                                                        </div>
4362                                                                                                                            </div>
4363                                                        </div>
4364                                                    </div>
4365                                                </div>
4366                                                <div class="accordion-item">
4367                                                    <div class="accordion-header child">
4368                                                        <button class="accordion-button collapsed" type="button"
4369                                                                data-bs-toggle="collapse" data-bs-target="#child-category-2-residential"
4370                                                                aria-expanded="false" aria-controls="child-category-2-residential">
4371                                                            Residential
4372                                                        </button>
4373                                                    </div>
4374                                                    <div id="child-category-2-residential" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-3-leasing">
4375                                                        <div class="accordion-body">
4376                                                            <!-- grand child starts here -->
4377                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-2-residential">
4378                                                                        <div class="accordion-item">
4379                                                                            <div class="accordion-header grandchild">
4380                                                                                <button class="accordion-button collapsed" type="button"
4381                                                                                        data-bs-toggle="collapse"
4382                                                                                        data-bs-target="#grand-child-categoryresidential-property-viewing-residential-leasing-1"
4383                                                                                        aria-expanded="false"
4384                                                                                        aria-controls="grand-child-categoryresidential-property-viewing-residential-leasing-1">
4385                                                                                    Residential property viewing: Residential leasing
4386                                                                                </button>
4387                                                                            </div>
4388                                                                            <div id="grand-child-categoryresidential-property-viewing-residential-leasing-1"
4389                                                                                 class="accordion-collapse collapse grandchild"
4390                                                                                 data-bs-parent="accordionchild-2-residential">
4391                                                                                <div class="accordion-body">
4392
4393                                                                                    <!-- grand grand child starts here -->
4394                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildresidential-property-viewing-residential-leasing-1">
4395
4396                                                                                                    <div class="accordion-item">
4397                                                                                                        <div class="accordion-header grandgrandchild">
4398                                                                                                            <button class="accordion-button collapsed"
4399                                                                                                                    type="button"
4400                                                                                                                    data-bs-toggle="collapse"
4401                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-1"
4402                                                                                                                    aria-expanded="false"
4403                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-1">
4404                                                                                                                Where are the most popular Nakheel communities
4405                                                                                                            </button>
4406                                                                                                        </div>
4407                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-1"
4408                                                                                                             class="accordion-collapse collapse grandgrandchild"
4409                                                                                                 
4409            data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4410                                                                                                            <div class="accordion-body">
4411                                                                                                                <p>This is highly dependent on the requirements, but the most popular Nakheel communities include:</p><ul><li>The Gardens</li><li>International City </li><li>Discovery Gardens</li></ul><p>If you would like to get more details on Nakheel communities, please visit the Nakheel website.</p>
4412                                                                                                            </div>
4413                                                                                                        </div>
4414                                                                                                    </div>
4415                                                                                                    <div class="accordion-item">
4416                                                                                                        <div class="accordion-header grandgrandchild">
4417                                                                                                            <button class="accordion-button collapsed"
4418                                                                                                                    type="button"
4419                                                                                                                    data-bs-toggle="collapse"
4420                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-2"
4421                                                                                                                    aria-expanded="false"
4422                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-2">
4423                                                                                                                Can I reschedule my property viewing appointment?
4424                                                                                                            </button>
4425                                                                                                        </div>
4426                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-2"
4427                                                                                                             class="accordion-collapse collapse grandgrandchild"
4428                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4429                                                                                                            <div class="accordion-body">
4430                                                                                                                <p>Yes, you can reschedule but you must do this directly by contacting the relevant leasing agent.</p><p></p>
4431                                                                                                            </div>
4432                                                                                                        </div>
4433                                                                                                    </div>
4434                                                                                                    <div class="accordion-item">
4435                                                                                                        <div class="accordion-header grandgrandchild">
4436                                                                                                            <button class="accordion-button collapsed"
4437                                                                                                                    type="button"
4438                                                                                                                    data-bs-toggle="collapse"
4439                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-3"
4440                                                                                                                    aria-expanded="false"
4441                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-3">
4442                                                                                                                What amenities come with the property (parking, swimming pool, etc.)?
4443                                                                                                            </button>
4444                                                                                                        </div>
4445                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-3"
4446                                                                                                             class="accordion-collapse collapse grandgrandchild"
4447                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4448                                                                                                            <div class="accordion-body">
4449                                                                                                                <p>The amenities are dependent on the project. <br />For more information, please visit the Nakheel website. You can also contact Nakheel&rsquo;s residential leasing team on +971 4 390 3333 and a property leasing agent will be assigned to you.</p> <p></p>
4450                                                                                                            </div>
4451                                                                                                        </div>
4452                                                                                                    </div>
4453                                                                                                    <div class="accordion-item">
4454                                                                                                        <div class="accordion-header grandgrandchild">
4455                                                                                                            <button class="accordion-button collapsed"
4456                                                                                                                    type="button"
4457                                                                                                                    data-bs-toggle="collapse"
4458                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-4"
4459                                                                                                                    aria-expanded="false"
4460                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-4">
4461                                                                                                                Where can I go to view photos of the property?
4462                                                                                                            </button>
4463                                                                                                        </div>
4464                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-4"
4465                                                                                                             class="accordion-collapse collapse grandgrandchild"
4466                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4467                                                                                                            <div class="accordion-body">
4468                                                                                                                <p>You can find all of this information on the Nakheel website, listed under each project.</p><p></p>
4469                                                                                                            </div>
4470                                                                                                        </div>
4471                                                                                                    </div>
4472                                                                                                    <div class="accordion-item">
4473                                                                                                        <div class="accordion-header grandgrandchild">
4474                                                                                                            <button class="accordion-button collapsed"
4475                                                                                                                    type="button"
4476                                                                                                                    data-bs-toggle="collapse"
4477                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-5"
4478                                                                                                                    aria-expanded="false"
4479                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-5">
4480                                                                                                                Can I schedule a property viewing online?
4481                                                                                                            </button>
4482                                                                                                        </div>
4483                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-5"
4484                                                                                                             class="accordion-collapse collapse grandgrandchild"
4485                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4486                                                                                                            <div class="accordion-body">
4487                                                                                                                <p>For all residential viewing, please call the residential leasing team on +971 4 390 3333 and a property leasing agent will be assigned to you.</p>
4488                                                                                                            </div>
4489                                                                                                        </div>
4490                                                                                                    </div>
4491                                                                                                    <div class="accordion-item">
4492                                                                                                        <div class="accordion-header grandgrandchild">
4493                                                                                                            <button class="accordion-button collapsed"
4494                                                                                                                    type="button"
4495                                                                                                                    data-bs-toggle="collapse"
4496                                                                                                                    data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-6"
4497                                                                                                                    aria-expanded="false"
4498                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-6">
4499                                                                                                                Where are the property details listed? (Sq ft, rooms, bathrooms, etc.)?
4500                                                                                                            </button>
4501                                                                                                        </div>
4502                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-6"
4503                                                                                                             class="accordion-collapse collapse grandgrandchild"
4504                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4505                                                                                                            <div class="accordion-body">
4506                                                                                                                <p>You can find all of this information on the Nakheel website, listed under each project.</p>
4507                                                                                                            </div>
4508                                                                                                        </div>
4509                                                                                                    </div>
4510                                                                                                    <div class="accordion-item">
4511                                                                                                        <div class="accordion-header grandgrandchild">
4512                                                                                                            <button class="accordion-button collapsed"
4513                                                                                                                    type="button"
4514                                                                                                                    data-bs-toggle="collapse"
4515                                                                                                    
4515                data-bs-target="#grand-child-faqresidential-property-viewing-residential-leasing-7"
4516                                                                                                                    aria-expanded="false"
4517                                                                                                                    aria-controls="grand-child-faqresidential-property-viewing-residential-leasing-7">
4518                                                                                                                When can I schedule a residential property viewing?
4519                                                                                                            </button>
4520                                                                                                        </div>
4521                                                                                                        <div id="grand-child-faqresidential-property-viewing-residential-leasing-7"
4522                                                                                                             class="accordion-collapse collapse grandgrandchild"
4523                                                                                                             data-bs-parent="#accordiongrandchildresidential-property-viewing-residential-leasing-1">
4524                                                                                                            <div class="accordion-body">
4525                                                                                                                <p>You have the option to schedule a residential property viewing any day of the week (Monday to Sunday) between 8am and 6pm.</p>
4526                                                                                                            </div>
4527                                                                                                        </div>
4528                                                                                                    </div>
4529                                                                                    </div>
4530                                                                                </div>
4531                                                                            </div>
4532                                                                        </div>
4533                                                                        <div class="accordion-item">
4534                                                                            <div class="accordion-header grandchild">
4535                                                                                <button class="accordion-button collapsed" type="button"
4536                                                                                        data-bs-toggle="collapse"
4537                                                                                        data-bs-target="#grand-child-categoryreserve-a-residential-unit-residential-leasing-2"
4538                                                                                        aria-expanded="false"
4539                                                                                        aria-controls="grand-child-categoryreserve-a-residential-unit-residential-leasing-2">
4540                                                                                    Reserve a residential unit: Residential leasing
4541                                                                                </button>
4542                                                                            </div>
4543                                                                            <div id="grand-child-categoryreserve-a-residential-unit-residential-leasing-2"
4544                                                                                 class="accordion-collapse collapse grandchild"
4545                                                                                 data-bs-parent="accordionchild-2-residential">
4546                                                                                <div class="accordion-body">
4547
4548                                                                                    <!-- grand grand child starts here -->
4549                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildreserve-a-residential-unit-residential-leasing-2">
4550
4551                                                                                                    <div class="accordion-item">
4552                                                                                                        <div class="accordion-header grandgrandchild">
4553                                                                                                            <button class="accordion-button collapsed"
4554                                                                                                                    type="button"
4555                                                                                                                    data-bs-toggle="collapse"
4556                                                                                                                    data-bs-target="#grand-child-faqreserve-a-residential-unit-residential-leasing-1"
4557                                                                                                                    aria-expanded="false"
4558                                                                                                                    aria-controls="grand-child-faqreserve-a-residential-unit-residential-leasing-1">
4559                                                                                                                Can I reserve a unit online?
4560                                                                                                            </button>
4561                                                                                                        </div>
4562                                                                                                        <div id="grand-child-faqreserve-a-residential-unit-residential-leasing-1"
4563                                                                                                             class="accordion-collapse collapse grandgrandchild"
4564                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-residential-unit-residential-leasing-2">
4565                                                                                                            <div class="accordion-body">
4566                                                                                                                <p>You must go through an agent &ndash; either an internal Nakheel agent or a registered external broker.&nbsp;</p><p></p>
4567                                                                                                            </div>
4568                                                                                                        </div>
4569                                                                                                    </div>
4570                                                                                                    <div class="accordion-item">
4571                                                                                                        <div class="accordion-header grandgrandchild">
4572                                                                                                            <button class="accordion-button collapsed"
4573                                                                                                                    type="button"
4574                                                                                                                    data-bs-toggle="collapse"
4575                                                                                                                    data-bs-target="#grand-child-faqreserve-a-residential-unit-residential-leasing-2"
4576                                                                                                                    aria-expanded="false"
4577                                                                                                                    aria-controls="grand-child-faqreserve-a-residential-unit-residential-leasing-2">
4578                                                                                                                Who can I contact to view an apartment on the spot?
4579                                                                                                            </button>
4580                                                                                                        </div>
4581                                                                                                        <div id="grand-child-faqreserve-a-residential-unit-residential-leasing-2"
4582                                                                                                             class="accordion-collapse collapse grandgrandchild"
4583                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-residential-unit-residential-leasing-2">
4584                                                                                                            <div class="accordion-body">
4585                                                                                                                <p>You can contact your leasing agent directly over the phone. An internal Nakheel agent or a registered external broker will be able to provide the availability of viewing residential units on the spot.</p>
4586                                                                                                            </div>
4587                                                                                                        </div>
4588                                                                                                    </div>
4589                                                                                                    <div class="accordion-item">
4590                                                                                                        <div class="accordion-header grandgrandchild">
4591                                                                                                            <button class="accordion-button collapsed"
4592                                                                                                                    type="button"
4593                                                                                                                    data-bs-toggle="collapse"
4594                                                                                                                    data-bs-target="#grand-child-faqreserve-a-residential-unit-residential-leasing-3"
4595                                                                                                                    aria-expanded="false"
4596                                                                                                                    aria-controls="grand-child-faqreserve-a-residential-unit-residential-leasing-3">
4597                                                                                                                How do I reserve a unit with Nakheel?
4598                                                                                                            </button>
4599                                                                                                        </div>
4600                                                                                                        <div id="grand-child-faqreserve-a-residential-unit-residential-leasing-3"
4601                                                                                                             class="accordion-collapse collapse grandgrandchild"
4602                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-residential-unit-residential-leasing-2">
4603                                                                                                            <div class="accordion-body">
4604                                                                                                                <p>You have the option to reserve a unit directly through Nakheel. Please reach out to us in one of the following ways:</p><ul><li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a> <a href="mailto:" data-sf-ec-immutable=""></a>&nbsp;</li><li><strong>Visit the Nakheel Residential Leasing Office: </strong></li></ul><p>Home Rental Office, 1<sup>st</sup> floor, above Home Box, Persia Court, Ibn Battuta Mall</p><p><strong>Opening times: </strong></p><p>
4604Monday to Friday, 8.30am to 5pm </p><p>Saturday, 9am to 2pm</p>
4605                                                                                                            </div>
4606                                                                                                        </div>
4607                                                                                                    </div>
4608                                                                                                    <div class="accordion-item">
4609                                                                                                        <div class="accordion-header grandgrandchild">
4610                                                                                                            <button class="accordion-button collapsed"
4611                                                                                                                    type="button"
4612                                                                                                                    data-bs-toggle="collapse"
4613                                                                                                                    data-bs-target="#grand-child-faqreserve-a-residential-unit-residential-leasing-4"
4614                                                                                                                    aria-expanded="false"
4615                                                                                                                    aria-controls="grand-child-faqreserve-a-residential-unit-residential-leasing-4">
4616                                                                                                                Can I arrange a viewing ahead of reserving a unit?
4617                                                                                                            </button>
4618                                                                                                        </div>
4619                                                                                                        <div id="grand-child-faqreserve-a-residential-unit-residential-leasing-4"
4620                                                                                                             class="accordion-collapse collapse grandgrandchild"
4621                                                                                                             data-bs-parent="#accordiongrandchildreserve-a-residential-unit-residential-leasing-2">
4622                                                                                                            <div class="accordion-body">
4623                                                                                                                <p>Yes, you have the option to arrange a viewing ahead of reserving a unit. Please contact your leasing point of contact or reach out to Nakheel through any of the below channels:</p><ul><li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a> <a href="mailto:"></a><strong>Call: </strong>+971 4 390 3333</li><li><strong>Visit the Nakheel Residential Leasing Office: </strong></li></ul><p>Home Rental Office, 1<sup>st</sup> floor, above Home Box, Persia Court, Ibn Battuta Mall</p><p><strong>Opening times: </strong></p><p>Monday to Friday, 8.30am to 5pm </p><p>Saturday, 9am to 2pm</p>
4624                                                                                                            </div>
4625                                                                                                        </div>
4626                                                                                                    </div>
4627                                                                                    </div>
4628                                                                                </div>
4629                                                                            </div>
4630                                                                        </div>
4631                                                                        <div class="accordion-item">
4632                                                                            <div class="accordion-header grandchild">
4633                                                                                <button class="accordion-button collapsed" type="button"
4634                                                                                        data-bs-toggle="collapse"
4635                                                                                        data-bs-target="#grand-child-categorypay-rent-deposit-residential-leasing-3"
4636                                                                                        aria-expanded="false"
4637                                                                                        aria-controls="grand-child-categorypay-rent-deposit-residential-leasing-3">
4638                                                                                    Pay rent deposit: Residential leasing
4639                                                                                </button>
4640                                                                            </div>
4641                                                                            <div id="grand-child-categorypay-rent-deposit-residential-leasing-3"
4642                                                                                 class="accordion-collapse collapse grandchild"
4643                                                                                 data-bs-parent="accordionchild-2-residential">
4644                                                                                <div class="accordion-body">
4645
4646                                                                                    <!-- grand grand child starts here -->
4647                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildpay-rent-deposit-residential-leasing-3">
4648
4649                                                                                                    <div class="accordion-item">
4650                                                                                                        <div class="accordion-header grandgrandchild">
4651                                                                                                            <button class="accordion-button collapsed"
4652                                                                                                                    type="button"
4653                                                                                                                    data-bs-toggle="collapse"
4654                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-1"
4655                                                                                                                    aria-expanded="false"
4656                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-1">
4657                                                                                                                Can I pay my rent / security deposit online?
4658                                                                                                            </button>
4659                                                                                                        </div>
4660                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-1"
4661                                                                                                             class="accordion-collapse collapse grandgrandchild"
4662                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4663                                                                                                            <div class="accordion-body">
4664                                                                                                                <p>Yes, you can pay your security deposit online.</p><p></p>
4665                                                                                                            </div>
4666                                                                                                        </div>
4667                                                                                                    </div>
4668                                                                                                    <div class="accordion-item">
4669                                                                                                        <div class="accordion-header grandgrandchild">
4670                                                                                                            <button class="accordion-button collapsed"
4671                                                                                                                    type="button"
4672                                                                                                                    data-bs-toggle="collapse"
4673                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-2"
4674                                                                                                                    aria-expanded="false"
4675                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-2">
4676                                                                                                                How can I get clarity on the reason for the rent deposit deduction after my termination?
4677                                                                                                            </button>
4678                                                                                                        </div>
4679                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-2"
4680                                                                                                             class="accordion-collapse collapse grandgrandchild"
4681                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4682                                                                                                            <div class="accordion-body">
4683                                                                                                                <p>You will have the option to attend the end of contract inspection with the inspector. The inspector will then highlight the damages (if any) that are found on the property in an end of leasing inspection report, in case the deposit was withheld.&nbsp;</p>
4684                                                                                                            </div>
4685                                                                                                        </div>
4686                                                                                                    </div>
4687                                                                                                    <div class="accordion-item">
4688                                                                                                        <div class="accordion-header grandgrandchild">
4689                                                                                                            <button class="accordion-button collapsed"
4690                                                                                                                    type="button"
4691                                                                                                                    data-bs-toggle="collapse"
4692                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-3"
4693                                                                                                                    aria-expanded="false"
4694                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-3">
4695                                                                                                                How do I pay my&nbsp; security deposit?
4696                                                                                                            </button>
4697                                                                                                        </div>
4698                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-3"
4699                                                                                                             class="accordion-collapse collapse grandgrandchild"
4700                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4701                                                                                                            <div class="accordion-body">
4702                                                                                                                <p><strong></strong>Nakheel accepts the following as payment channels: </p><ul><li>Cash</li><li>Cheque</li><li>Bank transfer </li><li>Credit or debit card</li></ul>Security deposit should be paid upfront at the time of the contract issuance.&nbsp;
4703                                                                                                            </div>
4704                                                                                                        </div>
4705                                                                                                    </div>
4706                                                                                                    <div class="accordion-item">
4707                                                                                                        <div class="accordion-header grandgrandchild">
4708                                                                                                            <button class="accordion-button collapsed"
4709                                                                                                                    type="button"
4710                                                                                                                    data-bs-toggle="collapse"
4711                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-4"
4712                                                                                                                    aria-expanded="false"
4713                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-4">
4714                                                                                                                What are the conditions to get my rent/ security deposit back?
4715                                   
4715                                                                         </button>
4716                                                                                                        </div>
4717                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-4"
4718                                                                                                             class="accordion-collapse collapse grandgrandchild"
4719                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4720                                                                                                            <div class="accordion-body">
4721                                                                                                                <p>Terms and conditions related to the security deposit will be detailed in your lease contract. You can send an email to <a href="mailto:[email protected]">[email protected]</a> if you would like to get further information on your security deposit.</p>
4722                                                                                                            </div>
4723                                                                                                        </div>
4724                                                                                                    </div>
4725                                                                                                    <div class="accordion-item">
4726                                                                                                        <div class="accordion-header grandgrandchild">
4727                                                                                                            <button class="accordion-button collapsed"
4728                                                                                                                    type="button"
4729                                                                                                                    data-bs-toggle="collapse"
4730                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-5"
4731                                                                                                                    aria-expanded="false"
4732                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-5">
4733                                                                                                                How much is my rent/ security deposit?
4734                                                                                                            </button>
4735                                                                                                        </div>
4736                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-5"
4737                                                                                                             class="accordion-collapse collapse grandgrandchild"
4738                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4739                                                                                                            <div class="accordion-body">
4740                                                                                                                <p>Your rent/ security deposit depends on the property that is being leased. The rent deposit details can be found on the Nakheel website. Alternatively, you can send an email to <a href="mailto:[email protected]">[email protected]</a> where you will be able to get further information on deposit requirements.</p>
4741                                                                                                            </div>
4742                                                                                                        </div>
4743                                                                                                    </div>
4744                                                                                                    <div class="accordion-item">
4745                                                                                                        <div class="accordion-header grandgrandchild">
4746                                                                                                            <button class="accordion-button collapsed"
4747                                                                                                                    type="button"
4748                                                                                                                    data-bs-toggle="collapse"
4749                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-6"
4750                                                                                                                    aria-expanded="false"
4751                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-6">
4752                                                                                                                Can I pay my rent/ security deposit in person?
4753                                                                                                            </button>
4754                                                                                                        </div>
4755                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-6"
4756                                                                                                             class="accordion-collapse collapse grandgrandchild"
4757                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4758                                                                                                            <div class="accordion-body">
4759                                                                                                                <p>Yes, you can pay the rent/ security deposit in-person in one of Nakheel&rsquo;
4759s residential leasing offices, details of which are listed below:</p><ul><li>Nakheel Home Rental Office, 1<sup>st</sup> floor, above Home Box, Persia Court, Ibn Battuta Mall</li><li>Nakheel Residential Office, 1<sup>st</sup> floor, next to Trakhees office, Dragon Mart 1, International City</li></ul><p><strong>Opening times:</strong> </p><p>Monday to Friday, 8.30am to 5pm </p><p>Saturday, 9am to 2pm<strong> </strong></p>
4760                                                                                                            </div>
4761                                                                                                        </div>
4762                                                                                                    </div>
4763                                                                                                    <div class="accordion-item">
4764                                                                                                        <div class="accordion-header grandgrandchild">
4765                                                                                                            <button class="accordion-button collapsed"
4766                                                                                                                    type="button"
4767                                                                                                                    data-bs-toggle="collapse"
4768                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-7"
4769                                                                                                                    aria-expanded="false"
4770                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-7">
4771                                                                                                                How do I pay my rent?
4772                                                                                                            </button>
4773                                                                                                        </div>
4774                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-7"
4775                                                                                                             class="accordion-collapse collapse grandgrandchild"
4776                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4777                                                                                                            <div class="accordion-body">
4778                                                                                                                <p>Rent payments can be paid through the following channels:</p><ul><li>Cash (up to AED40,000)</li><li>Cheques</li><li>Credit or debit card</li><li>Bank transfer</li></ul><p>&nbsp;</p>
4779                                                                                                            </div>
4780                                                                                                        </div>
4781                                                                                                    </div>
4782                                                                                                    <div class="accordion-item">
4783                                                                                                        <div class="accordion-header grandgrandchild">
4784                                                                                                            <button class="accordion-button collapsed"
4785                                                                                                                    type="button"
4786                                                                                                                    data-bs-toggle="collapse"
4787                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-8"
4788                                                                                                                    aria-expanded="false"
4789                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-8">
4790                                                                                                                Can I adjust my rent deposit towards my last payment?
4791                                                                                                            </button>
4792                                                                                                        </div>
4793                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-8"
4794                                                                                                             class="accordion-collapse collapse grandgrandchild"
4795                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4796                                                                                                            <div class="accordion-body">
4797                                                                                                                <p><span style="background-color:transparent;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">&nbsp;</span>
4797Unfortunately, you cannot adjust the rent deposit towards your last payment.&nbsp;</p>
4798                                                                                                            </div>
4799                                                                                                        </div>
4800                                                                                                    </div>
4801                                                                                                    <div class="accordion-item">
4802                                                                                                        <div class="accordion-header grandgrandchild">
4803                                                                                                            <button class="accordion-button collapsed"
4804                                                                                                                    type="button"
4805                                                                                                                    data-bs-toggle="collapse"
4806                                                                                                                    data-bs-target="#grand-child-faqpay-rent-deposit-residential-leasing-9"
4807                                                                                                                    aria-expanded="false"
4808                                                                                                                    aria-controls="grand-child-faqpay-rent-deposit-residential-leasing-9">
4809                                                                                                                What happens if I do not pay my rent/ security deposit?
4810                                                                                                            </button>
4811                                                                                                        </div>
4812                                                                                                        <div id="grand-child-faqpay-rent-deposit-residential-leasing-9"
4813                                                                                                             class="accordion-collapse collapse grandgrandchild"
4814                                                                                                             data-bs-parent="#accordiongrandchildpay-rent-deposit-residential-leasing-3">
4815                                                                                                            <div class="accordion-body">
4816                                                                                                                <p>Unfortunately, the security deposit is non-negotiable. All customers must pay a deposit ahead of renting a property from Nakheel. Dubai law stipulates that landlords have the right to collect a deposit from tenants.</p><p></p>
4817                                                                                                            </div>
4818                                                                                                        </div>
4819                                                                                                    </div>
4820                                                                                    </div>
4821                                                                                </div>
4822                                                                            </div>
4823                                                                        </div>
4824                                                                        <div class="accordion-item">
4825                                                                            <div class="accordion-header grandchild">
4826                                                                                <button class="accordion-button collapsed" type="button"
4827                                                                                        data-bs-toggle="collapse"
4828                                                                                        data-bs-target="#grand-child-categorylease-contract-termination-residential-leasing-4"
4829                                                                                        aria-expanded="false"
4830                                                                                        aria-controls="grand-child-categorylease-contract-termination-residential-leasing-4">
4831                                                                                    Lease contract termination: Residential leasing
4832                                                                                </button>
4833                                                                            </div>
4834                                                                            <div id="grand-child-categorylease-contract-termination-residential-leasing-4"
4835                                                                                 class="accordion-collapse collapse grandchild"
4836                                                                                 data-bs-parent="accordionchild-2-residential">
4837                                                                                <div class="accordion-body">
4838
4839                                                                                    <!-- grand grand child starts here -->
4840                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildlease-contract-termination-residential-leasing-4">
4841
4842                                                                                                    <div class="accordion-item">
4843                                                                                                        <div class="accordion-header grandgrandchild">
4844                                                                                                            <button class="accordion-button collapsed"
4845                                                                                                                    type="button"
4846                                                                                                                    data-bs-toggle="collapse"
4847                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-1"
4848                                                                                                                    aria-expanded="false"
4849                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-1">
4850                                                                                                                Can I terminate my lease contract online?
4851                                                                                                            </button>
4852                                                                                                        </div>
4853                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-1"
4854                                                                                                             class="accordion-collapse collapse grandgrandchild"
4855                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4856                                                                                                            <div class="accordion-body">
4857                                                                                                                <p>Yes, you can submit the request online &nbsp;via the Nakheel website or through the My Nakheel mobile app. And follow the termination process in no. 4</p><p></p>
4858                                                                                                            </div>
4859                                                                                                        </div>
4860                                                                                                    </div>
4861                                                                                                    <div class="accordion-item">
4862                                                                                                        <div class="accordion-header grandgrandchild">
4863                                                                                                            <button class="accordion-button collapsed"
4864                                                                                                                    type="button"
4865                                                                                                                    data-bs-toggle="collapse"
4866                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-2"
4867                                                                                                                    aria-expanded="false"
4868                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-2">
4869                                                                                                                Is it possible to transfer my contract instead of terminating?
4870                                                                                                            </button>
4871                                                                                                        </div>
4872                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-2"
4873                                                                                                             class="accordion-collapse collapse grandgrandchild"
4874                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4875                                                                                                            <div class="accordion-body">
4876                                                                                                                <p>This is decided by the residential leasing team on a case-by-case basis. For more information, please send an email to <a href="mailto:[email protected]">[email protected]</a> </p>
4877                                                                                                            </div>
4878                                                                                                        </div>
4879                                                                                                    </div>
4880                                                                                                    <div class="accordion-item">
4881                                                                                                        <div class="accordion-header grandgrandchild">
4882                                                                                                            <button class="accordion-button collapsed"
4883                                                                                                                    type="button"
4884                                                                                                                    data-bs-toggle="collapse"
4885                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-3"
4886                                                                                                                    aria-expanded="false"
4887                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-3">
4888                                                                                                                If I made one payment, will I get a refund for the outstanding balance?
4889                                                                                                            </button>
4890                                                                                                        </div>
4891                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-3"
4892                                                                                                             class="accordion-collapse collapse grandgrandchild"
4893                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4894                                                                                                            <div class="accordion-body">
4895                                                                                                                <p>Subject to termination approval, the outstanding balance will be refunded to you excluding the early termination fee. &nbsp;</p>
4896                                                                                                            </div>
4897                                                                                                        </div>
4898                                                                                                    </div>
4899                                                                                                    <div class="accordion-item">
4900                                                                                                        <div class="accordion-header grandgrandchild">
4901                                                                                                            <button class="accordion-button collapsed"
4902                                                                                                                    type="button"
4903                                                                                                                    data-bs-toggle="collapse"
4904                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-4"
4905                                                                                                                    aria-expanded="false"
4906                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-4">
4907                                                                                                                How do I terminate my lease contract?
4908                                                                                                            </button>
4909                                                                                                        </div>
4910                                                                                                        <div id="grand-c
4910hild-faqlease-contract-termination-residential-leasing-4"
4911                                                                                                             class="accordion-collapse collapse grandgrandchild"
4912                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4913                                                                                                            <div class="accordion-body">
4914                                                                                                                <p>You can send an email to request the termination of your lease to <a href="mailto:[email protected]">[email protected]</a>. You can also do this via the Nakheel website or using the My Nakheel mobile app. </p><p>&nbsp;</p><p>You also have the option to terminate your lease contract in person at the locations mentioned below:</p><ul><li><strong>For Gardens &ndash;</strong> Nakheel Residential Office, India court, 1<sup>st</sup> floor, Ibn Battuta Mall</li><li><strong>For International City &ndash;</strong> Nakheel Residential Office, 1<sup>st</sup> floor, Dragon Mart 1, next to Trakhees office</li></ul><p><strong>Opening times:</strong> </p><p>Monday to Friday, 8.30am to 5pm </p><p>Saturday, 9am to 2pm</p><p>Add the steps </p><p>DEWA clearance certificate</p><p>Empower/chilled water clearance </p><p>Final gas clearance cerficate</p><p>Settlement of any outstanding dues</p><p>Move out certificate </p><p>Attend end of lease inspection</p><p>Hand over keys and access cards</p><a href="mailto:[email protected]"></a>
4915                                                                                                            </div>
4916                                                                                                        </div>
4917                                                                                                    </div>
4918                                                                                                    <div class="accordion-item">
4919                                                                                                        <div class="accordion-header grandgrandchild">
4920                                                                                                            <button class="accordion-button collapsed"
4921                                                                                                                    type="button"
4922                                                                                                                    data-bs-toggle="collapse"
4923                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-5"
4924                                                                                                                    aria-expanded="false"
4925                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-5">
4926                                                                                                                How long will it take for the security deposit to be refunded?
4927                                                                                                            </button>
4928                                                                                                        </div>
4929                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-5"
4930                                                                                                             class="accordion-collapse collapse grandgrandchild"
4931                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4932                                                                                                            <div class="accordion-body">
4933                                                                                                                Your security deposit will be refunded within 30 &nbsp;days, given that all the required documentation has been accurately provided to Nakheel and validated by the residential leasing team.
4934                                                                                                            </div>
4935                                                                                                        </div>
4936                                                                                                    </div>
4937                                                                                                    <div class="accordion-item">
4938                                                                                                        <div class="accordion-header grandgrandchild">
4939                                                                                                            <button class="accordion-button collapsed"
4940                                                                                                                    type="button"
4941                                                                                                                    data-bs-toggle="collapse"
4942                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-6"
4943                                                                                                                    aria-expanded="false"
4944                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-6">
4945                                                                                                                When is my contract end date?&nbsp;
4946                                                                                                            </button>
4947                                                                                                        </div>
4948                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-6"
4949                                                                                                             class="accordion-collapse collapse grandgrandchild"
4950                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4951                                                                                                            <div class="accordion-body">
4952                                                                                                                <p>You can find your lease end date on your:</p><ul><li>Lease contract, typically highlighted on the first page</li><li>Tenancy Information Contract Registration Certificate (Ejari)</li></ul>
4953                                                                                                            </div>
4954                                                                                                        </div>
4955                                                                                                    </div>
4956                                                                                                    <div class="accordion-item">
4957                                                                                                        <div class="accordion-header grandgrandchild">
4958                                                                                                            <button class="accordion-button collapsed"
4959                                                                                                                    type="button"
4960                                                                                                                    data-bs-toggle="collapse"
4961                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-7"
4962                                                                                                                    aria-expanded="false"
4963                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-7">
4964                                                                                                                Through what channel will the security deposit be refunded?
4965                                                                                                            </button>
4966                                                                                                        </div>
4967                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-7"
4968                                                                                                             class="accordion-collapse collapse grandgrandchild"
4969                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4970                                                                                                            <div class="accordion-body">
4971                                                                                                                <p>Your security deposit will be refunded by bank transfer within 30 to 45 days, given that all the required documentation has been accurately provided and validated by the residential leasing team.</p>
4972                                                                                                            </div>
4973                                                                                                        </div>
4974                                                                                                    </div>
4975                                                                                                    <div class="accordion-item">
4976                                                                                                        <div class="accordion-header grandgrandchild">
4977                                                                                                            <button class="accordion-button collapsed"
4978                                                                                                                    type="button"
4979                                                                                                                    data-bs-toggle="collapse"
4980                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-8"
4981                                                                                                                    aria-expanded="false"
4982                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-8">
4983                                                                                                                Is there a charge associated with terminating my lease early?
4984                                                                                                            </button>
4985                                                                                                        </div>
4986                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-8"
4987                                                                                                             class="accordion-collapse collapse grandgrandchild"
4988                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
4989                                                                                                            <div class="accordion-body">
4990                                                                                                                Yes, early termination fee is applicable subject to termination approval. This is dealt with by the residential leasing team on a case-by-case basis. . If you require more information on this, please send an email to the residential leasing team at <
4990a href="mailto:[email protected]">[email protected]</a>
4991                                                                                                            </div>
4992                                                                                                        </div>
4993                                                                                                    </div>
4994                                                                                                    <div class="accordion-item">
4995                                                                                                        <div class="accordion-header grandgrandchild">
4996                                                                                                            <button class="accordion-button collapsed"
4997                                                                                                                    type="button"
4998                                                                                                                    data-bs-toggle="collapse"
4999                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-9"
5000                                                                                                                    aria-expanded="false"
5001                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-9">
5002                                                                                                                What documentation do you need from me to when I terminate my lease?
5003                                                                                                            </button>
5004                                                                                                        </div>
5005                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-9"
5006                                                                                                             class="accordion-collapse collapse grandgrandchild"
5007                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
5008                                                                                                            <div class="accordion-body">
5009                                                                                                                <p>You will need to share the following documentation with the residential leasing team upon the termination of your contract:</p><ul><li>Cancellation of DEWA with Clearance Letter</li><li>Cancellation of Empower and/or chilled water (including Proof of Clearance)</li><li>Final gas bill and Clearance Letter</li></ul><p></p>
5010                                                                                                            </div>
5011                                                                                                        </div>
5012                                                                                                    </div>
5013                                                                                                    <div class="accordion-item">
5014                                                                                                        <div class="accordion-header grandgrandchild">
5015                                                                                                            <button class="accordion-button collapsed"
5016                                                                                                                    type="button"
5017                                                                                                                    data-bs-toggle="collapse"
5018                                                                                                                    data-bs-target="#grand-child-faqlease-contract-termination-residential-leasing-10"
5019                                                                                                                    aria-expanded="false"
5020                                                                                                                    aria-controls="grand-child-faqlease-contract-termination-residential-leasing-10">
5021                                                                                                                How long before the contract end date can I terminate my lease?
5022                                                                                                            </button>
5023                                                                                                        </div>
5024                                                                                                        <div id="grand-child-faqlease-contract-termination-residential-leasing-10"
5025                                                                                                             class="accordion-collapse collapse grandgrandchild"
5026                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-termination-residential-leasing-4">
5027                                                                                                            <div class="accordion-body">
5028                                                                                                                <p>Nakheel will send a notice 90 days before your contract end date. You can terminate your lease between 60 days before your contract ends until your contract expiry date.</p><p>&nbsp;</p>
5029                                                                                                            </div>
5030                                                                                                        </div>
5031                                                                                                    </div>
5032                                                                                    </div>
5033                                                                                </div>
5034                                                                            </div>
5035                                                                        </div>
5036                                                                        <div class="accordion-item">
5037                                                                            <div class="accordion-header grandchild">
5038                                                                                <button class="accordion-button collapsed" type="button"
5039                                                                                        data-bs-toggle="collapse"
5040                                                                                        data-bs-target="#grand-child-categorylease-contract-renewal-residential-leasing-5"
5041                                                                                        aria-expanded="false"
5042                                                                                        aria-controls="grand-child-categorylease-contract-renewal-residential-leasing-5">
5043                                                                                    Lease contract renewal: Residential leasing
5044                                                                                </button>
5045                                                                            </div>
5046                                                                            <div id="grand-child-categorylease-contract-renewal-residential-leasing-5"
5047                                                                                 class="accordion-collapse collapse grandchild"
5048                                                                                 data-bs-parent="accordionchild-2-residential">
5049                                                                                <div class="accordion-body">
5050
5051                                                                                    <!-- grand grand child starts here -->
5052                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchildlease-contract-renewal-residential-leasing-5">
5053
5054                                                                                                    <div class="accordion-item">
5055                                                                                                        <div class="accordion-header grandgrandchild">
5056                                                                                                            <button class="accordion-button collapsed"
5057                                                                                                                    type="button"
5058                                                                                                                    data-bs-toggle="collapse"
5059                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-1"
5060                                                                                                                    aria-expanded="false"
5061                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-1">
5062                                                                                                                What payment methods do you accept?
5063                                                                                                            </button>
5064                                                                                                        </div>
5065                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-1"
5066                                                                                                             class="accordion-collapse collapse grandgrandchild"
5067                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5068                                                                                                            <div class="accordion-body">
5069                                                                                                                <p>The following payment methods are accepted by Nakheel:</p><ul><li>Cash (up to AED 40,000)</li><li>Cheques</li><li>Bank transfer</li><li>Direct deposit to Nakheel bank account (original receipt to be sent to Nakheel, post transfer)</li><li>Credit or Debit card</li><li>Manager cheque from the bank&nbsp;</li></ul>
5070                                                                                                            </div>
5071                                                                                                        </div>
5072                                                                                                    </div>
5073                                                                                                    <div class="accordion-item">
5074                                                                                                        <div class="accordion-header grandgrandchild">
5075                                                                                                            <button class="accordion-button collapsed"
5076                                                                                                                    type="button"
5077                                                                                                                    data-bs-toggle="collapse"
5078                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-2"
5079                                                                                                                    aria-expanded="false"
5080                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-2">
5081                                                                                                                How long c
5081an I renew my lease contract for?
5082                                                                                                            </button>
5083                                                                                                        </div>
5084                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-2"
5085                                                                                                             class="accordion-collapse collapse grandgrandchild"
5086                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5087                                                                                                            <div class="accordion-body">
5088                                                                                                                You can renew your lease for 12 months.
5089                                                                                                            </div>
5090                                                                                                        </div>
5091                                                                                                    </div>
5092                                                                                                    <div class="accordion-item">
5093                                                                                                        <div class="accordion-header grandgrandchild">
5094                                                                                                            <button class="accordion-button collapsed"
5095                                                                                                                    type="button"
5096                                                                                                                    data-bs-toggle="collapse"
5097                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-3"
5098                                                                                                                    aria-expanded="false"
5099                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-3">
5100                                                                                                                <p><strong></strong>Are there any charges for downgrading or upgrading within my contract or after my contract?&nbsp;</p>
5101                                                                                                            </button>
5102                                                                                                        </div>
5103                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-3"
5104                                                                                                             class="accordion-collapse collapse grandgrandchild"
5105                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5106                                                                                                            <div class="accordion-body">
5107                                                                                                                <p>This is dealt with by the residential leasing team on a case-by-case basis. Please send an email to <a href="mailto:[email protected]">[email protected]</a> and a relevant member of the team will reach out to you.</p><p></p><p>&nbsp;</p><p>&nbsp;</p>
5108                                                                                                            </div>
5109                                                                                                        </div>
5110                                                                                                    </div>
5111                                                                                                    <div class="accordion-item">
5112                                                                                                        <div class="accordion-header grandgrandchild">
5113                                                                                                            <button class="accordion-button collapsed"
5114                                                                                                                    type="button"
5115                                                                                                                    data-bs-toggle="collapse"
5116                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-4"
5117                                                                                                                    aria-expanded="false"
5118                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-4">
5119                                                                                                                When is my contract up for renewal?&nbsp;
5120                                                                                                            </button>
5121                                                                                                        </div>
5122                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-4"
5123                                                                                                             class="accordion-collapse collapse grandgrandchild"
5124                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5125                                                                                                            <div class="accordion-body">
5126                                                                                                                <p>You can find your lease renewal date on your:</p><ul><li>Lease contract, typically highlighted on the first page</li><li>Tenancy Information Contract Registration Certificate (Ejari)</li></ul>
5127                                                                                                            </div>
5128                                                                                                        </div>
5129                                                                                                    </div>
5130                                                                                                    <div class="accordion-item">
5131                                                                                                        <div class="accordion-header grandgrandchild">
5132                                                                                                            <button class="accordion-button collapsed"
5133                                                                                                                    type="button"
5134                                                                                                                    data-bs-toggle="collapse"
5135                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-5"
5136                                                                                                                    aria-expanded="false"
5137                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-5">
5138                                                                                                                <p><strong></strong>Who can renew the contract? Does it have to be the legal owner?&nbsp;</p>
5139                                                                                                            </button>
5140                                                                                                        </div>
5141                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-5"
5142                                                                                                             class="accordion-collapse collapse grandgrandchild"
5143                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5144                                                                                                            <div class="accordion-body">
5145                                                                                                                <p>The legal tenant should be the one to renew the leasing contract. However, in some cases, Nakheel will accept the renewal from a third party. <br /></p> <p>In order for you to get approval for renewal, you must either:</p><ul><li>Send an authorisation letter from your registered email address. The email must include the Emirates ID of the person renewing the contract and justification as to why the legal owner could not do it themselves<p>OR</p></li><li>Have a valid Power of Attorney (POA)</li></ul><p></p><p>&nbsp;</p><p>&nbsp;</p>
5146                                                                                                            </div>
5147                                                                                                        </div>
5148                                                                                                    </div>
5149                                                                                                    <div class="accordion-item">
5150                                                                                                        <div class="accordion-header grandgrandchild">
5151                                                                                                            <button class="accordion-button collapsed"
5152                                                                                                                    type="button"
5153                                                                                                                    data-bs-toggle="collapse"
5154                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-6"
5155                                                                                                                    aria-expanded="false"
5156                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-6">
5157                                                                                                                <p><strong></strong>Can I do a short-term renewal for my contract?&nbsp;</p>
5158                                                                                                            </button>
5159                                                                                                        </div>
5160                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-6"
5161                                                                                                             class="accordion-collapse collapse grandgrandchild"
5162                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5163                                                                                                            <div class="accordion-body">
5164                                                                                                                <p>Yes, you can do a short-term renewal. However, this is granted on a case-by-case basis by the Nakheel residential leasing team. <br /></p> <p>Please email <a href="mailto:[email protected]">[email protected]</a>. The leasing team will then evaluate the case and either approve or reject the request for short-term renewal.&nbsp;</p><p></p><p>&nbsp;</p>
5165                                                                                                            </div>
5166                                                                                                        </div>
5167                                                                                                    </div>
5168                                                                                                    <div class="accordion-item">
5169                                                                                                        <div class="accordion-header grandgrandchild">
5170                                                                                                            <button class="accordion-button collapsed"
5171                                                                                                                    type="button"
5172                                                                                                                    data-bs-toggle="collapse"
5173                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-7"
5174                                                                                                                    aria-expanded="false"
5175                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-7">
5176                                                                                                                <p><strong></strong>Can I make a payment using multiple cards?&nbsp;</p>
5177                                                                                                            </button>
5178                                                                                                        </div>
5179                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-7"
5180                                                                                                             class="accordion-collapse collapse grandgrandchild"
5181                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5182                                                                                                            <div class="accordion-body">
5183                                                                                                                <p>Yes, you can make payments using multiple cards
5183.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>
5184                                                                                                            </div>
5185                                                                                                        </div>
5186                                                                                                    </div>
5187                                                                                                    <div class="accordion-item">
5188                                                                                                        <div class="accordion-header grandgrandchild">
5189                                                                                                            <button class="accordion-button collapsed"
5190                                                                                                                    type="button"
5191                                                                                                                    data-bs-toggle="collapse"
5192                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-8"
5193                                                                                                                    aria-expanded="false"
5194                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-8">
5195                                                                                                                <p><strong></strong>What documentation do you need from me to renew my lease contract?&nbsp;</p>
5196                                                                                                            </button>
5197                                                                                                        </div>
5198                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-8"
5199                                                                                                             class="accordion-collapse collapse grandgrandchild"
5200                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5201                                                                                                            <div class="accordion-body">
5202                                                                                                                <p>Residential units can be leased out by an individual or company. As a result, the documentation requirements differ and are highlighted below:&nbsp;</p><p>&nbsp;</p><p><strong>Individual</strong>&nbsp;</p><ul><li>Passport copy for each occupant&nbsp;</li><li>Emirates ID copy for each occupant&nbsp;</li><li>Visa copy for each occupant&nbsp;</li><li>Cooling registration prior to renewal (Only applicable to Discovery Gardens)&nbsp;</li><li>Contact booking details updated form&nbsp;<p>&nbsp;</p><p><strong>Company</strong>&nbsp;</p></li><li>Trade licence&nbsp;</li><li>Confirmation letter for renewal&nbsp;&nbsp;</li><li>Passport copy for each occupant&nbsp;</li><li>Emirates ID copy for each occupant&nbsp;</li><li>Visa copy for each occupant&nbsp;</li><li>Proof of authorised signatories (obtained from the bank)&nbsp;</li></ul>Contact booking details updated form&nbsp;
5203                                                                                                            </div>
5204                                                                                                        </div>
5205                                                                                                    </div>
5206                                                                                                    <div class="accordion-item">
5207                                                                                                        <div class="accordion-header grandgrandchild">
5208                                                                                                            <button class="accordion-button collapsed"
5209                                                                                                                    type="button"
5210                                                                                                                    data-bs-toggle="collapse"
5211                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-9"
5212                                                                                                                    aria-expanded="false"
5213                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-9">
5214                                                                                                                <p><strong></strong>What other properties do you have with the same specifications?&nbsp;</p>
5215                                                                                                            </button>
5216                                                                                                        </div>
5217                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-9"
5218                                                                                                             class="accordion-collapse collapse grandgrandchild"
5219                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5220                                                                                                            <div class="accordion-body">
5221                                                                                                                <p>You can check our website for our offerings, send an email to leasing team directly on <a href="mailto:[email protected]">[email protected]</a> and a relevant member of the team will reach out for more details on this.</p><p></p>
5222                                                                                                            </div>
5223                                                                                                        </div>
5224                                                                                                    </div>
5225                                                                                                    <div class="accordion-item">
5226                                                                                                        <div class="accordion-header grandgrandchild">
5227                                                                                                            <button class="accordion-button collapsed"
5228                                                                                                                    type="button"
5229                                                                                                                    data-bs-toggle="collapse"
5230                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-10"
5231                                                                                                                    aria-expanded="false"
5232                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-10">
5233                                                                                                                <p><strong></strong>Can I renew my lease online?&nbsp;</p>
5234                                                                                                            </button>
5235                                                                                                        </div>
5236                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-10"
5237                                                                                                             class="accordion-collapse collapse grandgrandchild"
5238                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5239                                                                                                            <div class="accordion-body">
5240                                                                                                                <p>Yes, you can renew your lease online via the Nakheel website or using the My Nakheel mobile app 60 days before your contract is due to expire. Nakheel will send a notice for renewal 90 days before the contract end date.</p><p>&nbsp;<strong>Note: </strong>Renewal requests raised within 7 days from contract expiry date will not be processed through the system. In such cases, please email <a href="mailto:[email protected]">[email protected]</a> or visit the residential leasing office for renewal.&nbsp;</p>
5241                                                                                                            </div>
5242                                                                                                        </div>
5243                                                                                                    </div>
5244                                                                                                    <div class="accordion-item">
5245                                                                                                        <div class="accordion-header grandgrandchild">
5246                                                                                                            <button class="accordion-button collapsed"
5247                                                                                                                    type="button"
5248                                                                                                                    data-bs-toggle="collapse"
5249                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-11"
5250                                                                                                                    aria-expanded="false"
5251                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-11">
5252                                                                                                                How do I renew my lease contract?
5253                                                                                                            </button>
5254                                                                                                        </div>
5255                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-11"
5256                                                                                                             class="accordion-collapse collapse grandgrandchild"
5257                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5258                                                                                                            <div class="accordion-body">
5259                                                                                                                <p>You can renew your lease contract online via Nakheel Online Services or using the My Nakheel mobile app. &nbsp;</p> <p>You must validate the below documents and ensure that they are up to date:</p><ul><li>Tenant renewal form</li><li>Passport</li><li>Emirates ID</li><li>Visa</li><li>DEWA green bill copy</li><li>Valid Trade Licence, and Valid Insurance (shops)<br /></li></ul> <p>You also have the option to renew your lease contract in person at our offices:<strong> </strong></p><ul><li><strong>For Gardens &ndash;</strong> Nakheel Residential Office, India court, 1<sup>st</sup> floor, Ibn Battuta Mall</li><li><strong>For International City &ndash;</strong> Nakheel Residential Office, 1<sup>st</sup> floor, Dragon Mart 1, next to Trakhees office</li></ul><p><strong>Opening times:</strong> </p><p>
5259Monday to Friday, 8.30am to 5pm </p>Saturday, 9am to 2pm<p></p>
5260                                                                                                            </div>
5261                                                                                                        </div>
5262                                                                                                    </div>
5263                                                                                                    <div class="accordion-item">
5264                                                                                                        <div class="accordion-header grandgrandchild">
5265                                                                                                            <button class="accordion-button collapsed"
5266                                                                                                                    type="button"
5267                                                                                                                    data-bs-toggle="collapse"
5268                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-12"
5269                                                                                                                    aria-expanded="false"
5270                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-12">
5271                                                                                                                Is there a penalty if I do not renew my lease before the highlighted date?&nbsp;&nbsp;
5272                                                                                                            </button>
5273                                                                                                        </div>
5274                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-12"
5275                                                                                                             class="accordion-collapse collapse grandgrandchild"
5276                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5277                                                                                                            <div class="accordion-body">
5278                                                                                                                <p>Yes, there is an overstaying fee associated with not renewing your lease before the highlighted date. &nbsp;12% fees applicable per day. <br /></p> <p>You can refer to your contract which will provide details on this. Alternatively, you can email the leasing team on <a href="mailto:[email protected]">[email protected]</a> for more information.</p><p></p>
5279                                                                                                            </div>
5280                                                                                                        </div>
5281                                                                                                    </div>
5282                                                                                                    <div class="accordion-item">
5283                                                                                                        <div class="accordion-header grandgrandchild">
5284                                                                                                            <button class="accordion-button collapsed"
5285                                                                                                                    type="button"
5286                                                                                                                    data-bs-toggle="collapse"
5287                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-13"
5288                                                                                                                    aria-expanded="false"
5289                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-13">
5290                                                                                                                How long before the contract end date do I need to renew my lease?&nbsp;
5291                                                                                                            </button>
5292                                                                                                        </div>
5293                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-13"
5294                                                                                                             class="accordion-collapse collapse grandgrandchild"
5295                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5296                                                                                                            <div class="accordion-body">
5297                                                                                                                <p>You can renew your lease 60 days before your contract is due to expire. Nakheel will send a notice for renewal 90 days before your contract end date.</p>
5298                                                                                                            </div>
5299                                                                                                        </div>
5300                                                                                                    </div>
5301                                                                                                    <div class="accordion-item">
5302                                                                                                        <div class="accordion-header grandgrandchild">
5303                                                                                                            <button class="accordion-button collapsed"
5304                                                                                                                    type="button"
5305                                                                                                                    data-bs-toggle="collapse"
5306                                                                                                                    data-bs-target="#grand-child-faqlease-contract-renewal-residential-leasing-14"
5307                                                                                                                    aria-expanded="false"
5308                                                                                                                    aria-controls="grand-child-faqlease-contract-renewal-residential-leasing-14">
5309                                                                                                                What is the increase/decrease in my lease contract?&nbsp;
5310                                                                                                            </button>
5311                                                                                                        </div>
5312                                                                                                        <div id="grand-child-faqlease-contract-renewal-residential-leasing-14"
5313                                                                                                             class="accordion-collapse collapse grandgrandchild"
5314                                                                                                             data-bs-parent="#accordiongrandchildlease-contract-renewal-residential-leasing-5">
5315                                                                                                            <div class="accordion-body">
5316                                                                                                                <p>Nakheel follows the RERA index in relation to any increases or decreases to lease contracts.</p>Please note that you will be highlighted of the change 90 days prior to your lease end date. If you require further information on this, please send an email to <a href="mailto:[email protected]">[email protected]</a><p></p><p>&nbsp;</p>
5317                                                                                                            </div>
5318                                                                                                        </div>
5319                                                                                                    </div>
5320                                                                                    </div>
5321                                                                                </div>
5322                                                                            </div>
5323                                                                        </div>
5324                                                                                                                            </div>
5325                                                        </div>
5326                                                    </div>
5327                                                </div>
5328                                                <div class="accordion-item">
5329                                                    <div class="accordion-header child">
5330                                                        <button class="accordion-button collapsed" type="button"
5331                                                                data-bs-toggle="collapse" data-bs-target="#child-category-3-marina"
5332                                                                aria-expanded="false" aria-controls="child-category-3-marina">
5333                                                            Marina
5334                                                        </button>
5335                                                    </div>
5336                                                    <div id="child-category-3-marina" class="accordion-collapse collapse child" data-bs-parent="#accordionchildOne-3-leasing">
5337                                                        <div class="accordion-body">
5338                                                            <!-- grand child starts here -->
5339                                                            <div class="accordion accordion-flush grandchild" id="accordionchild-3-marina">
5340                                                                        <div class="accordion-item">
5341                                                                            <div class="accordion-header grandchild">
5342                                                                                <button class="accordion-button collapsed" type="button"
5343                                                                                        data-bs-toggle="collapse"
5344                                                                                        data-bs-target="#grand-child-categoryenquire-about-berthing-1"
5345                                                                                        aria-expanded="false"
5346                                                                                        aria-controls="grand-child-categoryenquire-about-berthing-1">
5347                                                                                    Enquire about berthing
5348                                                                                </button>
5349                                                                            </div>
5350                                                                            <div id="grand-child-categoryenquire-about-berthing-1"
5351                                                                                 class="accordion-collapse collapse grandchild"
5352                                                                                 data-bs-parent="accordionchild-3-marina">
5353                                                                                <div class="accordion-body">
5354
5355                                                                                    <!-- grand grand child starts here -->
5356                                                                                    <div class="accordion accordion-flush grandgrandchild" id="accordiongrandchilde
5356nquire-about-berthing-1">
5357
5358                                                                                                    <div class="accordion-item">
5359                                                                                                        <div class="accordion-header grandgrandchild">
5360                                                                                                            <button class="accordion-button collapsed"
5361                                                                                                                    type="button"
5362                                                                                                                    data-bs-toggle="collapse"
5363                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-1"
5364                                                                                                                    aria-expanded="false"
5365                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-1">
5366                                                                                                                <div>Where can I go to learn more about being a marina member?</div>
5367                                                                                                            </button>
5368                                                                                                        </div>
5369                                                                                                        <div id="grand-child-faqenquire-about-berthing-1"
5370                                                                                                             class="accordion-collapse collapse grandgrandchild"
5371                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5372                                                                                                            <div class="accordion-body">
5373                                                                                                                <p>If you require more information on memberships and prices, please reach out to the Nakheel Marinas team at:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> <a href="mailto:[email protected]">[email protected]</a></li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>open Monday to Friday - 8.30am to 5pm</li></ul>
5374                                                                                                            </div>
5375                                                                                                        </div>
5376                                                                                                    </div>
5377                                                                                                    <div class="accordion-item">
5378                                                                                                        <div class="accordion-header grandgrandchild">
5379                                                                                                            <button class="accordion-button collapsed"
5380                                                                                                                    type="button"
5381                                                                                                                    data-bs-toggle="collapse"
5382                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-2"
5383                                                                                                                    aria-expanded="false"
5384                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-2">
5385                                                                                                                What payment methods do you accept?
5386                                                                                                            </button>
5387                                                                                                        </div>
5388                                                                                                        <div id="grand-child-faqenquire-about-berthing-2"
5389                                                                                                             class="accordion-collapse collapse grandgrandchild"
5390                                                                                                             data-bs-parent="#accordiongrandchilde
5390nquire-about-berthing-1">
5391                                                                                                            <div class="accordion-body">
5392                                                                                                                <p></p>You can pay using bank transfer, PDC and credit card. International credit cards are accepted too.<p>&nbsp;</p>
5393                                                                                                            </div>
5394                                                                                                        </div>
5395                                                                                                    </div>
5396                                                                                                    <div class="accordion-item">
5397                                                                                                        <div class="accordion-header grandgrandchild">
5398                                                                                                            <button class="accordion-button collapsed"
5399                                                                                                                    type="button"
5400                                                                                                                    data-bs-toggle="collapse"
5401                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-3"
5402                                                                                                                    aria-expanded="false"
5403                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-3">
5404                                                                                                                Can I apply for a temporary berth contract?
5405                                                                                                            </button>
5406                                                                                                        </div>
5407                                                                                                        <div id="grand-child-faqenquire-about-berthing-3"
5408                                                                                                             class="accordion-collapse collapse grandgrandchild"
5409                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5410                                                                                                            <div class="accordion-body">
5411                                                                                                                <p>&nbsp;Yes, you can apply for daily, weekly, monthly agreements.&nbsp;</p><p></p>
5412                                                                                                            </div>
5413                                                                                                        </div>
5414                                                                                                    </div>
5415                                                                                                    <div class="accordion-item">
5416                                                                                                        <div class="accordion-header grandgrandchild">
5417                                                                                                            <button class="accordion-button collapsed"
5418                                                                                                                    type="button"
5419                                                                                                                    data-bs-toggle="collapse"
5420                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-4"
5421                                                                                                                    aria-expanded="false"
5422                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-4">
5423                                                                                                                Can I cancel my berth contract?
5424                                                                                                            </button>
5425                                                                                                        </div>
5426                                                                                                        <div id="grand-child-faqenquire-about-berthing-4"
5427                                                                                                             class="accordion-collapse collapse grandgrandchild"
5428                                                                                                             data-bs-parent="#accordiongrandchilde
5428nquire-about-berthing-1">
5429                                                                                                            <div class="accordion-body">
5430                                                                                                                <p>Yes, you have the option to cancel your berth contract at any time. You will be penalized with 2-month early cancelation fee for annual contracts but you will have the option to transfer your contract to another individual.</p>
5431                                                                                                            </div>
5432                                                                                                        </div>
5433                                                                                                    </div>
5434                                                                                                    <div class="accordion-item">
5435                                                                                                        <div class="accordion-header grandgrandchild">
5436                                                                                                            <button class="accordion-button collapsed"
5437                                                                                                                    type="button"
5438                                                                                                                    data-bs-toggle="collapse"
5439                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-5"
5440                                                                                                                    aria-expanded="false"
5441                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-5">
5442                                                                                                                <div>How much does it cost to berth my vessel in the marina?</div>
5443                                                                                                            </button>
5444                                                                                                        </div>
5445                                                                                                        <div id="grand-child-faqenquire-about-berthing-5"
5446                                                                                                             class="accordion-collapse collapse grandgrandchild"
5447                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5448                                                                                                            <div class="accordion-body">
5449                                                                                                                <p>A berth contract is based on the length of the vessel and the duration of stay. <br /></p><p>Please reach out to the Nakheel Marinas team directly for more information:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> &nbsp;[email protected]</li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>open Monday to Friday - 8.30am to 5pm</li></ul>
5450                                                                                                            </div>
5451                                                                                                        </div>
5452                                                                                                    </div>
5453                                                                                                    <div class="accordion-item">
5454                                                                                                        <div class="accordion-header grandgrandchild">
5455                                                                                                            <button class="accordion-button collapsed"
5456                                                                                                                    type="button"
5457                                                                                                                    data-bs-toggle="collapse"
5458                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-6"
5459                                                                                                                    aria-expanded="false"
5460                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-6">
5461                                                                                                                What is berthing?
5462                                                                                                            </button>
5463                                                                                                        </div>
5464                                                                                                        <div id="grand-child-faqenquire-about-berthing-6"
5465                                                                                                             class="accordion-collapse collapse grandgrandchild"
5466                                                                                                             data-bs-parent="#accordiongrandchilde
5466nquire-about-berthing-1">
5467                                                                                                            <div class="accordion-body">
5468                                                                                                                <p>A berth is simply a parking space for a vessel or anything that floats including boats, yachts, etc. Nakheel currently has 539 berths available to customers at the Palm Marinas - East and West.</p><p><strong>The sizes range from 10m to 45m, for more information on this encourage the customer to visit the website, call, email or visit the Nakheel marinas team directly:</strong><br /></p><p>If you require more information on memberships and prices, please reach out to us:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> &nbsp;[email protected]</li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>open Monday to Friday - 8.30am to 5pm<br /></li></ul><p><strong>Note: </strong>Nakheel has a new marina &nbsp;(now open) at Dubai Islands.</p>
5469                                                                                                            </div>
5470                                                                                                        </div>
5471                                                                                                    </div>
5472                                                                                                    <div class="accordion-item">
5473                                                                                                        <div class="accordion-header grandgrandchild">
5474                                                                                                            <button class="accordion-button collapsed"
5475                                                                                                                    type="button"
5476                                                                                                                    data-bs-toggle="collapse"
5477                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-7"
5478                                                                                                                    aria-expanded="false"
5479                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-7">
5480                                                                                                                <div>
5480What documentation do I need to become a marina member?</div>
5481                                                                                                            </button>
5482                                                                                                        </div>
5483                                                                                                        <div id="grand-child-faqenquire-about-berthing-7"
5484                                                                                                             class="accordion-collapse collapse grandgrandchild"
5485                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5486                                                                                                            <div class="accordion-body">
5487                                                                                                                <p>You are required to provide the following documentation to become a marina member: </p><ul><li>Vessel registration </li><li>Vessel insurance</li><li>Emirates ID </li><li>Passport </li><li>Visa</li><li>Picture of the boat</li></ul>
5488                                                                                                            </div>
5489                                                                                                        </div>
5490                                                                                                    </div>
5491                                                                                                    <div class="accordion-item">
5492                                                                                                        <div class="accordion-header grandgrandchild">
5493                                                                                                            <button class="accordion-button collapsed"
5494                                                                                                                    type="button"
5495                                                                                                                    data-bs-toggle="collapse"
5496                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-8"
5497                                                                                                                    aria-expanded="false"
5498                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-8">
5499                                                                                                                How many jetties do you provide?
5500                                                                                                            </button>
5501                                                                                                        </div>
5502                                                                                                        <div id="grand-child-faqenquire-about-berthing-8"
5503                                                                                                             class="accordion-collapse collapse grandgrandchild"
5504                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5505                                                                                                            <div class="accordion-body">
5506                                                                                                                <p>Currently Nakheel has two operational jetties operational at the Palm Jumeirah &ndash; West Bay and Azure Jetty located on the East bay but three additional jetties are planned for &nbsp;2024.<br /></p><p>For more information on jetties, please reach out to the Nakheel Marinas team at:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> &nbsp;[email protected]</li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>
5506open Monday to Friday - 8.30am to 5pm</li></ul>
5507                                                                                                            </div>
5508                                                                                                        </div>
5509                                                                                                    </div>
5510                                                                                                    <div class="accordion-item">
5511                                                                                                        <div class="accordion-header grandgrandchild">
5512                                                                                                            <button class="accordion-button collapsed"
5513                                                                                                                    type="button"
5514                                                                                                                    data-bs-toggle="collapse"
5515                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-9"
5516                                                                                                                    aria-expanded="false"
5517                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-9">
5518                                                                                                                Is there a penalty associated with cancelling my berth contract?
5519                                                                                                            </button>
5520                                                                                                        </div>
5521                                                                                                        <div id="grand-child-faqenquire-about-berthing-9"
5522                                                                                                             class="accordion-collapse collapse grandgrandchild"
5523                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5524                                                                                                            <div class="accordion-body">
5525                                                                                                                <p>Yes, You will be penalized with 2-month early cancelation fee for annual contracts</p>
5526                                                                                                            </div>
5527                                                                                                        </div>
5528                                                                                                    </div>
5529                                                                                                    <div class="accordion-item">
5530                                                                                                        <div class="accordion-header grandgrandchild">
5531                                                                                                            <button class="accordion-button collapsed"
5532                                                                                                                    type="button"
5533                                                                                                                    data-bs-toggle="collapse"
5534                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-10"
5535                                                                                                                    aria-expanded="false"
5536                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-10">
5537                                                                                                                <div>
5537Where are the anchorage locations?</div>
5538                                                                                                            </button>
5539                                                                                                        </div>
5540                                                                                                        <div id="grand-child-faqenquire-about-berthing-10"
5541                                                                                                             class="accordion-collapse collapse grandgrandchild"
5542                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5543                                                                                                            <div class="accordion-body">
5544                                                                                                                <p>Nakheel has 5 anchorage locations available across Dubai. These include:</p><ul><li>Dubai Waterfront, Jebel Ali</li><li>East Bay, Palm Jumeirah </li><li>West Bay, Palm Jumeirah </li><li>Dubai Islands</li><li>Antarctica, World Island</li></ul>
5545                                                                                                            </div>
5546                                                                                                        </div>
5547                                                                                                    </div>
5548                                                                                                    <div class="accordion-item">
5549                                                                                                        <div class="accordion-header grandgrandchild">
5550                                                                                                            <button class="accordion-button collapsed"
5551                                                                                                                    type="button"
5552                                                                                                                    data-bs-toggle="collapse"
5553                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-11"
5554                                                                                                                    aria-expanded="false"
5555                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-11">
5556                                                                                                                <div>What are the services / benefits of being a marina member?</div>
5557                                                                                                            </button>
5558                                                                                                        </div>
5559                                                                                                        <div id="grand-child-faqenquire-about-berthing-11"
5560                                                                                                             class="accordion-collapse collapse grandgrandchild"
5561                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5562                                                                                                            <div class="accordion-body">
5563                                                                                                                <p>You will receive several benefits for becoming a marina member like: <br /></p><ol><li>Free access to 5 anchorages across Dubai<ul><li>Dubai Waterfront, Jebel Ali</li><li>East Bay, Palm Jumeirah</li><li>West Bay, Palm Jumeirah </li><li>Dubai Islands</li><li>Antarctica, World Island</li></ul></li><li>Dock and dine services </li><li>Jetty access (boats can dock here)</li><li>24/7 docking assistance</li><li>24/7 buggy transfer from vessel to the car parking </li><li>24/7 CCTV and security </li><li>Complimentary ice supply</li><li>Complimentary rescue towing services (within limited zone)</li><li>Complimentary Wi-Fi access within marina </li><li>Washroom and shower facilities</li><li>Support with sailing permit application</li><li>Launderette (only at Palm Marinas)<br /></li></ol><p>If you require more information on memberships and prices, please reach out to us at:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> &nbsp;[email protected]</li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>
5563open Monday to Friday - 8.30am to 5pm</li></ul>
5564                                                                                                            </div>
5565                                                                                                        </div>
5566                                                                                                    </div>
5567                                                                                                    <div class="accordion-item">
5568                                                                                                        <div class="accordion-header grandgrandchild">
5569                                                                                                            <button class="accordion-button collapsed"
5570                                                                                                                    type="button"
5571                                                                                                                    data-bs-toggle="collapse"
5572                                                                                                                    data-bs-target="#grand-child-faqenquire-about-berthing-12"
5573                                                                                                                    aria-expanded="false"
5574                                                                                                                    aria-controls="grand-child-faqenquire-about-berthing-12">
5575                                                                                                                <div>How do I become a marina member?</div>
5576                                                                                                            </button>
5577                                                                                                        </div>
5578                                                                                                        <div id="grand-child-faqenquire-about-berthing-12"
5579                                                                                                             class="accordion-collapse collapse grandgrandchild"
5580                                                                                                             data-bs-parent="#accordiongrandchildenquire-about-berthing-1">
5581                                                                                                            <div class="accordion-body">
5582                                                                                                                <p>To become a marina member, you must have a boat. Visitors are welcome. Nakheel offers only an annual marina membership. However, there is a possibility to have daily, weekly and monthly berths.</p><p>If you require more information on memberships and prices, please reach out to us at:</p><ul><li><strong>Website: </strong><a href="https://www.nakheelmarinas.com/" data-sf-ec-immutable="">https://www.nakheelmarinas.com/</a>&nbsp; </li><li><strong>Phone:</strong> +971 4 777 3934</li><li><strong>Email:</strong> &nbsp;[email protected] </li><li><strong>Office location:</strong> Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai<strong> </strong>open Monday to Friday - 8.30am to 5pm</li></ul>
5583                                                                                                            </div>
5584                                                                                                        </div>
5585                                                                                                    </div>
5586                                                                                    </div>
5587                                                                                </div>
5588                                                                            </div>
5589                                                                        </div>
5590                                                                                                                            </div>
5591                                                        </div>
5592                                                    </div>
5593                                                </div>
5594                                                                            </div>
5595                                </div>
5596                            </div>
5597                        </div>
5598                </div>
5599            </div>
5600        </div>
5601    </section>
5602    
5602<script type="text/javascript">
5603        var FAQCollections =[{"Id":"f95e1e68-ec57-44ae-9ee0-351351f67452","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689244952000)\/","DateCreated":"\/Date(1689244952000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-reschedule-my-home-orientation-appointment","ItemDefaultUrl":"/how-do-i-reschedule-my-home-orientation-appointment","Category":["4b8badd8-98df-41ab-b7c7-4e2deb429191"],"SortOrder":2,"Answer":"\u003cp\u003ePlease contact the Nakheel Handover team via call 800Nakheel or email: \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e. They can assist you in rescheduling your home orientation appointment and coordinate setting up your new appointment, based on availability.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u003c/span\u003e\u003c/p\u003e","Question":"How do I reschedule my home orientation appointment?","Title":"How do I reschedule my home orientation appointment?","Provider":"nakheelcorporatefaqs"},{"Id":"f6418b0e-b90c-4d25-8524-57f425c729e3","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689264317000)\/","DateCreated":"\/Date(1689264317000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-one-long-term-access-permit-across-multiple-units","ItemDefaultUrl":"/can-i-apply-for-one-long-term-access-permit-across-multiple-units","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":6,"Answer":"Yes, a single long-term access permit can apply to multiple units, but within a single community.\u0026nbsp;","Question":"Can I apply for one long-term access permit across multiple units?","Title":"Can I apply for one long-term access permit across multiple units?","Provider":"nakheelcorporatefaqs"},{"Id":"01d86319-2c5e-4b6a-a0a2-35c3def97701","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689234122000)\/","DateCreated":"\/Date(1689234122000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-schedule-an-appointment","ItemDefaultUrl":"/how-do-i-schedule-an-appointment","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":4,"Answer":"\u003cp\u003ePlease email \u003ca href=\"mailto:%[email protected]\"\u003e\u0026nbsp;[email protected]\u003c/a\u003e with the relevant details and a member of the leasing team will assist you with your enquiry.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How do I schedule an appointment?","Title":"How do I schedule an appointment?","Provider":"nakheelcorporatefaqs"},{"Id":"f4657091-b095-47dc-bda9-5a3e186fe6ec","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689239782000)\/","DateCreated":"\/Date(1689239782000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-payment-methods-do-you-accept1","ItemDefaultUrl":"/what-payment-methods-do-you-accept1","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":9,"Answer":"\u003cp\u003eThe following payment methods are accepted by Nakheel:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash (up to AED 40,000)\u003c/li\u003e\u003cli\u003eCheques\u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003cli\u003eDirect deposit to Nakheel bank account (original receipt to be sent to Nakheel, post transfer)\u003c/li\u003e\u003cli\u003eCredit or Debit card\u003c/li\u003e\u003cli\u003eManager cheque from the bank\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e","Question":"What payment methods do you accept?","Title":"What payment methods do you accept?","Provider":"nakheelcorporatefaqs"},{"Id":"e7b20cdd-0c15-4219-8032-105e6d6612a9","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689248280000)\/","DateCreated":"\/Date(1689248280000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-authorise-someone-to-do-the-orientation-on-my-behalf","ItemDefaultUrl":"/can-i-authorise-someone-to-do-the-orientation-on-my-behalf","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":4,"Answer":"\u003cp\u003eYes, you can authorise someone to attend on your behalf. \u003cbr /\u003ePlease provide an authorisation letter with the name, number and valid ID of the authorised representative stating that you authorise them to conduct the home orientation on your behalf.\u003c/p\u003e ","Question":"Can I authorise someone to do the orientation on my behalf?","Title":"Can I authorise someone to do the orientation on my behalf?","Provider":"nakheelcorporatefaqs"},{"Id":"d91265d3-0683-45a4-bc40-1d04fd51a96c","LastModified":"\/Date(1
5603782389371000)\/","PublicationDate":"\/Date(1782146102000)\/","DateCreated":"\/Date(1782389371000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-does-the-process-take","ItemDefaultUrl":"/how-long-does-the-process-take","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":5,"Answer":"\u003cp\u003eProcessing timelines vary depending on the application type and government approvals. As a general guide:\u003c/p\u003e\u003cul\u003e\u003cli\u003eNew visa applications: 5\u0026ndash;10 working days\u003c/li\u003e\u003cli\u003eVisa renewals: 3\u0026ndash;7 working days\u003c/li\u003e\u003cli\u003eEmirates ID issuance: 5\u0026ndash;7 working days\u003c/li\u003e\u003c/ul\u003e","Question":"How long does the process take?","Title":"How long does the process take?","Provider":"nakheelcorporatefaqs"},{"Id":"c3b3014a-48f5-4e6a-aeca-29abb05ab3fc","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689235062000)\/","DateCreated":"\/Date(1689235063000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-pay-my-security-deposit-online","ItemDefaultUrl":"/can-i-pay-my-security-deposit-online","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":5,"Answer":"\u003cp\u003eUnfortunately, you cannot pay for your security deposit online. \u003c/p\u003e\u003cp\u003eIt must be paid in person using one of the following three payment channels:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash \u003c/li\u003e\u003cli\u003eCheque \u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003c/ul\u003e","Question":"Can I pay my security deposit online?","Title":"Can I pay my security deposit online?","Provider":"nakheelcorporatefaqs"},{"Id":"5605ed72-b98a-4f70-af5b-b5a4d9ad5938","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689241623000)\/","DateCreated":"\/Date(1689241623000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-pay-my-rent-security-deposit-online","ItemDefaultUrl":"/can-i-pay-my-rent-security-deposit-online","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":5,"Answer":"\u003cp\u003eYes, you can pay your security deposit online.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I pay my rent / security deposit online?","Title":"Can I pay my rent / security deposit online?","Provider":"nakheelcorporatefaqs"},{"Id":"8d4b9b89-3138-4ad0-a98a-50a638be6a16","LastModified":"\/Date(1692005933000)\/","PublicationDate":"\/Date(1689247672000)\/","DateCreated":"\/Date(1689247672000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-request-for-my-statement-of-account","ItemDefaultUrl":"/how-can-i-request-for-my-statement-of-account","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":2,"Answer":"\u003cp\u003eTo request your statement of accounts, you can:\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eEmail\u003c/strong\u003e: \u003cp\u003e\u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for Nakheel customers or \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for D1 and Meydan customers\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVisit a collections department representative at the Nakheel Sales Centre:\u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eNakheel Sales Centre, King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2, King Salman Bin Abdulaziz Al Saud St, Dubai\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOpening times:\u003c/strong\u003e Monday to Friday, 8.30am to 5pm\u003cstrong\u003e \u003c/strong\u003e\u003c/p\u003e","Question":"How can I request for my statement of account?\u0026nbsp;","Title":"How can I request for my statement of account?","Provider":"nakheelcorporatefaqs"},{"Id":"3a8d9da5-d7bc-4cfa-93c3-68b377e07317","LastModified":"\/Date(1692005916000)\/","PublicationDate":"\/Date(1689244518000)\/","DateCreated":"\/Date(1689244518000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-are-the-most-popular-nakheel-communities","ItemDefaultUrl":"/where-are-the-most-popular-nakheel-communities","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":7,"Answer":"\u003cp\u003eThis is highly depen
5603dent on the requirements, but the most popular Nakheel communities include:\u003c/p\u003e\u003cul\u003e\u003cli\u003eThe Gardens\u003c/li\u003e\u003cli\u003eInternational City \u003c/li\u003e\u003cli\u003eDiscovery Gardens\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eIf you would like to get more details on Nakheel communities, please visit the Nakheel website.\u003c/p\u003e","Question":"Where are the most popular Nakheel communities","Title":"Where are the most popular Nakheel communities?","Provider":"nakheelcorporatefaqs"},{"Id":"1cf11d00-0559-4acb-8b43-add0956b79f0","LastModified":"\/Date(1692005926000)\/","PublicationDate":"\/Date(1689241862000)\/","DateCreated":"\/Date(1689241862000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-get-clarity-on-the-reason-for-the-rent-deposit-deduction-after-my-termination","ItemDefaultUrl":"/how-can-i-get-clarity-on-the-reason-for-the-rent-deposit-deduction-after-my-termination","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":9,"Answer":"\u003cp\u003eYou will have the option to attend the end of contract inspection with the inspector. The inspector will then highlight the damages (if any) that are found on the property in an end of leasing inspection report, in case the deposit was withheld.\u0026nbsp;\u003c/p\u003e","Question":"How can I get clarity on the reason for the rent deposit deduction after my termination?","Title":"How can I get clarity on the reason for the rent deposit deduction after my termination?","Provider":"nakheelcorporatefaqs"},{"Id":"18382271-788e-48b7-95b4-110c14b69caa","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689237775000)\/","DateCreated":"\/Date(1689237775000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-payment-methods-can-i-use","ItemDefaultUrl":"/what-payment-methods-can-i-use","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":10,"Answer":"\u003cp\u003eYou may send us an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u0026nbsp;and a member of the retail leasing team will assist you with the required information.\u003c/p\u003e","Question":"How can I explore other properties with the same specification?","Title":"How can I explore other properties with the same specification?","Provider":"nakheelcorporatefaqs"},{"Id":"a1e168a1-d450-41e8-ad2d-e95c66f131a8","LastModified":"\/Date(1692005916000)\/","PublicationDate":"\/Date(1689248198000)\/","DateCreated":"\/Date(1689248198000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-does-the-home-orientation-take","ItemDefaultUrl":"/how-long-does-the-home-orientation-take","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":3,"Answer":"\u003cp\u003eThe duration of the home orientation is 1 hour.\u003c/p\u003e","Question":"How long does the home orientation take?","Title":"How long does the home orientation take?","Provider":"nakheelcorporatefaqs"},{"Id":"9b1f8c9f-5052-41c7-9f10-be04188b774f","LastModified":"\/Date(1692005924000)\/","PublicationDate":"\/Date(1689241729000)\/","DateCreated":"\/Date(1689241729000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-pay-my-security-deposit","ItemDefaultUrl":"/how-do-i-pay-my-security-deposit","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":7,"Answer":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eNakheel accepts the following as payment channels: \u003c/p\u003e\u003cul\u003e\u003cli\u003eCash\u003c/li\u003e\u003cli\u003eCheque\u003c/li\u003e\u003cli\u003eBank transfer \u003c/li\u003e\u003cli\u003eCredit or debit card\u003c/li\u003e\u003c/ul\u003eSecurity deposit should be paid upfront at the time of the contract issuance.\u0026nbsp;","Question":"How do I pay my\u0026nbsp; security deposit?","Title":"How do I pay my  security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"7840554a-f384-4ea0-a226-25ad486f7592","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689262551000)\/","DateCreated":"\/Date(1689262551000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-request-a-move-in-permit-in-person","ItemDefaultUrl":"/can-i-request-a-move-in-permit-in-person","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":2,"Answer":"We encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e or at 800-NAKHEEL\u003cdiv\u003e\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e","Question":"Can I request a move-in permit in person?","Title":"Can I request a move-in permit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"4d4f9c5e-73d5-427e-8d85-16b40171de18","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689265600000)\/","DateCreated":"\/Date(1689265601000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-does-it-cost-to-replace-a-daily-permit","ItemDefaultUrl":"/how-much-does-it-cost-to-replace-a-daily-permit","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":12,"Answer":"\u003cp\u003eThere are no costs to issue or replace a Daily Pass/ Permit.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How much does it cost to replace a Daily Permit?","Title":"How much does it cost to replace a Daily Permit?","Provider":"nakheelcorporatefaqs"},{"Id":"2f6883a0-d796-4c57-971b-3268ec51e69e","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689240757000)\/","DateCreated":"\/Date(1689240758000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-terminate-my-lease-contract-online1","ItemDefaultUrl":"/can-i-terminate-my-lease-contract-online1","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":6,"Answer":"\u003cp\u003eYes, you can submit the request online \u
56030026nbsp;via the Nakheel website or through the My Nakheel mobile app. And follow the termination process in no. 4\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I terminate my lease contract online?","Title":"Can I terminate my lease contract online?","Provider":"nakheelcorporatefaqs"},{"Id":"7afd7118-e43c-468e-bbe9-ebd41cbb9da8","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689263217000)\/","DateCreated":"\/Date(1689263217000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-multiple-permits-for-multiple-deliveries1","ItemDefaultUrl":"/do-i-need-multiple-permits-for-multiple-deliveries1","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":9,"Answer":"\u003cp\u003eIf the request is made by the owner/ tenant, they can attach all documents related to multiple companies in one application. However, if the request is being made by the third-party, then the company themselves and each company involved will be required to have their own permit.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e For minor delivery of items which doesn\u0026rsquo;t cause any damage to Nakheel assets and if no fixing is required, the Security team will assist after verifying the move-in permit and delivery note.\u003c/p\u003e","Question":"Do I need multiple permits for multiple deliveries?","Title":"Do I need multiple permits for multiple deliveries?","Provider":"nakheelcorporatefaqs"},{"Id":"ec9695f6-9765-439e-811a-251861969333","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689262737000)\/","DateCreated":"\/Date(1689262737000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-will-it-take-for-me-to-apply-a-move-in-permit","ItemDefaultUrl":"/how-long-will-it-take-for-me-to-apply-a-move-in-permit","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":5,"Answer":"\u003cp\u003eIt is recommended that you submit the move-in permit request 3 to 4 working days prior to the move-in date as approvals typically take 1 to 2 days. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eFor follow up and assistance, you can contact the Security team through 800-NAKHEEL and select the Security option.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long will it take for me to apply a move-in permit?","Title":"How long will it take for me to apply a move-in permit?","Provider":"nakheelcorporatefaqs"},{"Id":"517cb485-b578-4a8a-88d6-3b2ac203b6fd","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689244145000)\/","DateCreated":"\/Date(1689244145000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reserve-a-unit-online","ItemDefaultUrl":"/can-i-reserve-a-unit-online","Category":["496b64af-2dc1-4d0c-a990-b2460e6d05b1"],"SortOrder":4,"Answer":"\u003cp\u003eYou must go through an agent \u0026ndash; either an internal Nakheel agent or a registered external broker.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I reserve a unit online?","Title":"Can I reserve a unit online?","Provider":"nakheelcorporatefaqs"},{"Id":"2cc14fa6-b020-4496-83f7-9e1d688a9489","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689258640000)\/","DateCreated":"\/Date(1689258640000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-penalty-if-i-do-not-pay-my-service-charge","ItemDefaultUrl":"/is-there-a-penalty-if-i-do-not-pay-my-service-charge","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":11,"Answer":"\u003cp\u003eAll owners are encouraged to pay their service Fees or Community Usage Charges on time and in full. To request further details on policies and procedures due to late payments, please email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e . \u003cspan style=\"background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;
5603\u003c/p\u003e","Question":"Is there a penalty if I do not pay my service charge?","Title":"Is there a penalty if I do not pay my service charge?","Provider":"nakheelcorporatefaqs"},{"Id":"f577d2b0-676e-4eea-8c30-d97520808340","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689256215000)\/","DateCreated":"\/Date(1689256215000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-will-i-receive-the-keys-after-signing-the-storage-locker-contract","ItemDefaultUrl":"/how-will-i-receive-the-keys-after-signing-the-storage-locker-contract","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":9,"Answer":"\u003cp\u003e\u003cstrong\u003eMasakin Al Furjan \u0026amp; Marina Residences:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eYou are responsible for buying your own key/ padlock. It will not be provided by Nakheel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eShoreline Apartments:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eOnce you sign the contract and make the payment, your Community Manager will send a mail to the Security team with the new contract. They will be instructed to handover the keys to you.\u003c/p\u003e","Question":"How will I receive the keys after signing the storage locker contract?","Title":"How will I receive the keys after signing the storage locker contract?","Provider":"nakheelcorporatefaqs"},{"Id":"bd9e6872-c235-4e80-b9de-497482c6d1ef","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689235533000)\/","DateCreated":"\/Date(1689235533000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-have-to-submit-to-terminate-my-lease","ItemDefaultUrl":"/what-documentation-do-i-have-to-submit-to-terminate-my-lease","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":6,"Answer":"\u003cp\u003eYou must provide the following documentation to terminate your lease:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCancellation of DEWA with clearance letter\u003c/li\u003e\u003cli\u003eCancellation of Empower/ Chilled Water (including proof of clearance)\u003c/li\u003e\u003cli\u003eClearance of outstanding payments (including utility bills)\u003c/li\u003e\u003cli\u003eSigned and stamped Reinstatement Report\u003c/li\u003e\u003cli\u003eDCD (Dubai Civil Defense) or 24/7 alarm cancellation\u003c/li\u003e\u003cli\u003eAudit Sales Report for the full operational period\u003c/li\u003e\u003cli\u003eConfirmation of the Google Pin removal \u003c/li\u003e\u003cli\u003eSigned Deed of Surrender Agreement \u003c/li\u003e\u003cli\u003eDU/ Etisalat final bill or clearance letter\u003c/li\u003e\u003cli\u003eAll outstanding payments of Hoarding Charges\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What documentation do I have to submit to terminate my lease","Title":"What documentation do I have to submit to terminate my lease","Provider":"nakheelcorporatefaqs"},{"Id":"17d03f74-a550-45f0-b87c-5208811049ec","LastModified":"\/Date(1782389372000)\/","PublicationDate":"\/Date(1782146291000)\/","DateCreated":"\/Date(1782389372000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-benefits-of-using-the-service","ItemDefaultUrl":"/what-are-the-benefits-of-using-the-service","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":11,"Answer":"The Visa Concierge simplifies the residency journey by offering expert guidance, reduced administrative effort, faster coordination, and a dedicated point of contact throughout the process.","Question":"What are the benefits of using the service?","Title":"What are the benefits of using the service?","Provider":"nakheelcorporatefaqs"},{"Id":"71ffafb3-3d4b-413b-8446-d4b678384a93","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689265368000)\/","DateCreated":"\/Date(1689265368000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-conditions-associated-with-the-daily-access-permit","ItemDefaultUrl":"/what-are-the-conditions-associated-with-the-daily-access-permit","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":10,"Answer":"\u003cp\u003eThe third party must follow the work timings and Nakheel Community rules and regulations. Any misuse of access permits or community violations will result in necessary security action.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eCommunity rules and regulations will be shared upon providing daily access permit to the third party.\u003c/p\u003e","Question":"What are the conditions associated with the Daily Access Permit?","Title":"What are the conditions associated with the Daily Access Permit?","Provider":"nakheelcorporatefaqs"},{"Id":"b9bdc0f3-9759-4cf7-87f3-a66d35ed41cf","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689259951000)\/","DateCreated":"\/Date(1689259951000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-do-i-need-to-contact-to-schedule-my-move-out-date","ItemDefaultUrl":"/who-do-i-need-to-contact-to-schedule-my-move-out-date","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":7,"Answer":"\u003cp\u003eYou must apply for a move-out permit online via the website or the app.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003eIt is recommended that you submit the move-out permit request 3 to 4 working days prior to the move-out date as approvals typically take 1 to 2 days.\u0026nbsp;\u003c/p\u003e","Question":"Who do I need to contact to schedule my move-out date?","Title":"Who do I need to contact to schedule my move-out date?","Provider":"nakheelcorporatefaqs"},{"Id":"4b1418cb-a6d3-4a02-8d3a-3990eeda5724","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689257175000)\/","DateCreated":"\/Date(1689257175000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-mollak","ItemDefaultUrl":"/what-is-mollak","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":2,"Answer":"\u003cp\u003eThe Dubai Land Department, through its regulatory arm Real Estate Regulatory Authority (RERA), has launched a first-of-its-kind e-system called Mollak (the Arabic word for Owners). \u003c/p\u003e\u003cp\u003eIt will provide a portfolio of electronic services aimed at preserving and protecting the rights of individual owners and organizations in the real estate sector. It provides a new and integrated system to monitor accounts related to service charges. \u003c/p\u003e\u003cp\u003eFurther details can be found on the Dubai Land Department website: \u003ca href=\"https://www.dubailand.gov.ae/\" data-sf-ec-immutable=\"\"\u003ehttps://www.dubailand.gov.ae/\u003c/a\u003e\u003c/p\u003e","Question":"What is Mollak?","Title":"What is Mollak?","Provider":"nakheelcorporatefaqs"},{"Id":"dc655bc9-5924-484f-96c6-720aa1c58698","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689259564000)\/","DateCreated":"\/Date(1689259565000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-a-move-out-permit-online","ItemDefaultUrl":"/how-do-i-request-a-move-out-permit-online","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":1,"Answer":"\u003cp\u003eResidents and homeowners can a
5603pply for a move-out permit through:\u003c/p\u003e\u003cul\u003e\u003cli\u003eMy Nakheel mobile app (Android \u0026amp; iOs)\u003c/li\u003e\u003cli\u003eNakheel website: \u003ca href=\"https://onlineservices.nakheel.com/\" data-sf-ec-immutable=\"\"\u003ehttps://onlineservices.nakheel.com/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eIf the customer already has an account, then they will need to:\u003c/p\u003e\u003cul\u003e\u003cli\u003eSign in to Nakheel Online Services \u003c/li\u003e\u003cli\u003eGo to General Services \u003c/li\u003e\u003cli\u003eSelect Security Services\u003c/li\u003e\u003cli\u003eSelect Move-in/Move-out Permits\u003cstrong\u003e\u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cstrong\u003eNote: \u003c/strong\u003eIf the customer does not have a Nakheel account, they will have to create one through Nakheel Online Services","Question":"How do I request a move-out permit online?","Title":"How do I request a move-out permit online?","Provider":"nakheelcorporatefaqs"},{"Id":"8aca4edf-1e75-4efc-8e40-df58f4febaec","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689256160000)\/","DateCreated":"\/Date(1689256160000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-terms-and-conditions-of-renting-a-storage-locker","ItemDefaultUrl":"/what-are-the-terms-and-conditions-of-renting-a-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":8,"Answer":"\u003cp\u003eTerms and conditions of the storage locker will all be highlighted in the application form. They will also be shared with you after the storage locker contract is signed.\u003c/p\u003e","Question":"What are the terms and conditions of renting a storage locker?","Title":"What are the terms and conditions of renting a storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"95d52398-306f-4b4c-b401-1a01f89e83de","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689234065000)\/","DateCreated":"\/Date(1689234065000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-arrange-a-viewing-ahead-of-reserving-a-unit","ItemDefaultUrl":"/can-i-arrange-a-viewing-ahead-of-reserving-a-unit","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":3,"Answer":"\u003cp\u003ePlease email \u003ca href=\"mailto:%[email protected]\"\u003e\u0026nbsp;[email protected]\u003c/a\u003e with the relevant details and a member of the leasing team will assist you with your enquiry.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I arrange a viewing ahead of reserving a unit?","Title":"Can I arrange a viewing ahead of reserving a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"248e2ec7-9ed9-4f6a-a1c4-5f87bc559dcd","LastModified":"\/Date(1692005914000)\/","PublicationDate":"\/Date(1689234171000)\/","DateCreated":"\/Date(1689234171000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-to-pay-a-deposit-in-order-to-reserve-a-unit","ItemDefaultUrl":"/do-i-need-to-pay-a-deposit-in-order-to-reserve-a-unit","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":5,"Answer":"\u003cp\u003eYes, you will have to pay a deposit to reserve a unit. The deposit amount will depend on the value of the unit you wish to reserve.\u003c/p\u003e\u003cp\u003eFor further information on this, please email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e with the relevant details and a member of the leasing team will get back to you.\u003c/p\u003e","Question":"Do I need to pay a deposit in order to reserve a unit?","Title":"Do I need to pay a deposit in order to reserve a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"c11c846f-d560-4595-99f1-55f98dce9bd0","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689239476000)\/","DateCreated":"\/Date(1689239476000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-renew-my-lease-contract-for1","ItemDefaultUrl":"/how-long-can-i-renew-my-lease-contract-for1","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":6,"Answer":"You can renew your lease for 12 months.","Question":"How long can I renew my lease contract for?","Title":"How long can I renew my lease contract for?","Provider":"nakheelcorporatefaqs"},{"Id":"0ad5b68f-e04b-4ae9-8483-c0ea7877c576","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689237334000)\/","DateCreated":"\/Date(1689237334000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-increase-or-decrease-in-my-lease-contract","ItemDefaultUrl":"/what-is-the-increase-or-decrease-in-my-lease-contract","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":5,"Answer":"\u003cp\u003eThere are three ways to renew the leasing contract with Nakheel, including:\u003c/p\u003e\u003cul\u003e\u003cli\u003eEmailing the mall management or tenant relations team \u003c/li\u003e\u003cli\u003eVisiting the tenant portal and placing an online request\u003c/li\u003e\u003cli\u003eDirectly contacting your leasing team manager\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How do I renew my lease contract?","Title":"How do I renew my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"dc26e033-2985-4dd8-977f-2a11a7ee8642","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689237658000)\/","DateCreated":"\/Date(1689237658000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-renew-my-lease-online","ItemDefaultUrl":"/can-i-renew-my-lease-online","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":8,"Answer":"\u003cp\u003eYes, you have the option to renew your lease contract online via the YardiTenant Portal. \u003c/p\u003e\u003cp\u003eAlternatively, you also can:\u003c/p\u003e\u003cul\u003e\u003cli\u003eEmail the mall management or tenant relations team \u003c/li\u003e\u003cli\u003eContact your leasing team manager\u003c/li\u003e\u003c/ul\u003e","Question":"Can I renew my lease online?","Title":"Can I renew my lease online?","Provider":"nakheelcorporatefaqs"},{"Id":"8e742e34-b228-4c3b-8d4d-1ce98599b58d","LastModified":"\/Date(1782389371000)\/","PublicationDate":"\/Date(1782146173000)\/","DateCreated":"\/Date(1782389371000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-applicable-fees","ItemDefaultUrl":"/what-are-the-applicable-fees","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":7,"Answer":"Visa-related costs include applicable government charges and service facilitation fees. A detailed fee schedule will be provided before commencing the application process.","Question":"What are the applicable fees?","Title":"What are the applicable fees?","Provider":"nakheelcorporatefaqs"},{"Id":"066b8d7a-65b3-4b01-80f1-84f3f79c250b","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689241595000)\/","DateCreated":"\/Date(1689241595000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-conditions-to-get-my-rent-security-deposit-back","ItemDefaultUrl":"/what-are-the-conditions-to-get-my-rent-security-deposit-back","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":4,"Answer":"\u003cp\u003eTerms and conditions related to the security deposit will be detailed in your lease contract. You can send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e if you would like to get further information on your security deposit.\u003c/p\u003e","Question":"What are the conditions to get my rent/ security deposit back?","Title":"What are the conditions to get my rent/ security deposit back?","Provider":"nakheelcorporatefaqs"},{"Id":"2faf0432-5d6f-4d65-8fcb-589121f6b484","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689248908000)\/","DateCreated":"\/Date(1689248908000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-to-activate-my-dewa-account-prior-to-the-home-orientation","ItemDefaultUrl":"/do-i-need-to-activate-my-dewa-account-prior-to-the-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":12,"Answer":"\u003cp\u003eNo, you do not need to activate your DEWA account prior to the home orientation. However, you must transfer your DEWA account upon readiness of the unit and before handover of the property.\u003c/p\u003e","Question":"Do I need to activate my DEWA account prior to the home orientation?","Title":"Do I need to activate my DEWA account prior to the home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"346ee604-d50c-4655-b1a0-fea20ce05f9f","LastModified":"\/Date(1
5603782389372000)\/","PublicationDate":"\/Date(1782146328000)\/","DateCreated":"\/Date(1782389372000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-meraas-nakheel-dps-role","ItemDefaultUrl":"/what-is-meraas-nakheel-dps-role","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":12,"Answer":"Nakheel facilitates access to the service, oversees service quality, and ensures a seamless customer experience. Visa assessments and approvals remain the responsibility of the relevant government authorities.","Question":"What is Nakheel\u0027s role?","Title":"What is Nakheel\u0027s role?","Provider":"nakheelcorporatefaqs"},{"Id":"a4b2b8ec-010b-45d1-b61c-1f9163b0ebd5","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689245368000)\/","DateCreated":"\/Date(1689245368000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-register-my-interest-in-a-property","ItemDefaultUrl":"/how-can-i-register-my-interest-in-a-property","Category":["93778dbb-f8f5-4766-96b6-119f36477015"],"SortOrder":2,"Answer":"\u003cp\u003eProperties are sold by Nakheel on a first-come-first-served basis only. \u0026nbsp;\u0026nbsp;\u003c/p\u003e","Question":"How can I get priority for a property?","Title":"How can I get priority for a property?","Provider":"nakheelcorporatefaqs"},{"Id":"39eb582d-c84a-4972-9bd1-ec841803f178","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689264993000)\/","DateCreated":"\/Date(1689264993000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-a-daily-permit-online","ItemDefaultUrl":"/can-i-apply-for-a-daily-permit-online","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":2,"Answer":"\u003cp\u003eYes, Daily Access Permit can be applied online. Third party companies can apply for a daily pass or permit through:\u003c/p\u003e\u003cul\u003e\u003cli\u003eMy Nakheel mobile app (Android \u0026amp; iOs)\u003c/li\u003e\u003cli\u003eNakheel website: \u003ca href=\"https://onlineservices.nakheel.com/\" data-sf-ec-immutable=\"\"\u003ehttps://onlineservices.nakheel.com/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","Question":"Can I apply for a Daily Permit online?","Title":"Can I apply for a Daily Permit online?","Provider":"nakheelcorporatefaqs"},{"Id":"b2a04515-3509-4feb-b151-49c10b2b7116","LastModified":"\/Date(1692005916000)\/","PublicationDate":"\/Date(1689249788000)\/","DateCreated":"\/Date(1689249788000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-transfer-my-dewa-accounts","ItemDefaultUrl":"/how-can-i-transfer-my-dewa-accounts","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":8,"Answer":"\u003cp\u003eYou can complete the process online (\u003ca href=\"http://www.dewa.gov.ae/\" data-sf-ec-immutable=\"\"\u003ewww.dewa.gov.ae\u003c/a\u003e) or by visiting the DEWA Happiness Center. The following documents are required to transfer your DEWA account:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCompleted DEWA form duly signed\u003c/li\u003e\u003cli\u003eCopy of Agreement of Sale\u003c/li\u003e\u003cli\u003eDEWA deposit:\u003cul\u003e\u003cli\u003eAED 2,000 for apartments + reconnection charges as applicable\u003c/li\u003e\u003cli\u003eAED 4,000 for villas \u0026amp; townhouses + reconnection charges as applicable\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003ePassport copy with Residence Visa page and Emirates ID\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eThese requirements are subject to change without prior notice from DEWA\u003c/li\u003e\u003cli\u003eIt is mandatory to transfer the DEWA account onto your name prior to taking the handover of the property\u003c/li\u003e\u003c/ul\u003e","Question":"How can I transfer my DEWA accounts?","Title":"How can I transfer my DEWA accounts?","Provider":"nakheelcorporatefaqs"},{"Id":"51842f85-5020-4f15-a7ae-0c97797808a3","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689253498000)\/","DateCreated":"\/Date(1689253498000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"i-am-struggling-with-the-noc-application-process-who-can-i-speak-to","ItemDefaultUrl":"/i-am
5603-struggling-with-the-noc-application-process-who-can-i-speak-to","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":6,"Answer":"\u003cp\u003eYou can reach out to the team for assistance on the NOC process at\u003c/p\u003e\u003cul\u003e\u003cli\u003eCall: Reach out to the call centre at 800-NAKHEEL\u003c/li\u003e\u003cli\u003eEmail: \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003c/li\u003e\u003c/ul\u003e","Question":"I am struggling with the NOC application process, who can I speak to?","Title":"I am struggling with the NOC application process, who can I speak to?","Provider":"nakheelcorporatefaqs"},{"Id":"5010ca0c-531b-410e-a4a2-1a8cf7e1a299","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689249377000)\/","DateCreated":"\/Date(1689249377000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-schedule-a-community-orientation","ItemDefaultUrl":"/how-can-i-schedule-a-community-orientation","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":3,"Answer":"\u003cp\u003eDuring the home orientation visit, you will be briefed on the community and the facilities. However, community orientations can be arranged separately with Community Management at any time post-handover.\u003c/p\u003e","Question":"How can I schedule a community orientation?","Title":"How can I schedule a community orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"a9a36e2c-f3a1-480c-abde-17ab43ff5f20","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689264075000)\/","DateCreated":"\/Date(1689264075000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-a-long-term-access-permit-online","ItemDefaultUrl":"/can-i-apply-for-a-long-term-access-permit-online","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":2,"Answer":"\u003cp\u003eYes, long-term access permits can be applied online. It can be applied for through the following online channels:\u003c/p\u003e\u003cul\u003e\u003cli\u003eMy Nakheel mobile app (Android \u0026amp; iOs)Nakheel website: \u003ca href=\"https://onlineservices.nakheel.com/\"\u003ehttps://onlineservices.nakheel.com/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","Question":"Can I apply for a long-term access permit online?","Title":"Can I apply for a long-term access permit online?","Provider":"nakheelcorporatefaqs"},{"Id":"b4f193d5-323b-47a2-ad6d-8e59f324645f","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689253752000)\/","DateCreated":"\/Date(1689253752000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-report-a-lost-item-to-nakheel","ItemDefaultUrl":"/how-can-i-report-a-lost-item-to-nakheel","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":1,"Answer":"\u003cp\u003eYou can report a lost item by directly calling Nakheel Security in one of the following ways:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCall 800-NAKHEEL and selecting IVR option 6\u003c/li\u003e\u003cli\u003eCall Nakheel Security directly at 800-8338\u003c/li\u003e\u003cli\u003eVisit the Customer Service Desks located at most of our shopping malls.\u003c/li\u003e\u003cli\u003e-Inform any Security staff available in the asset.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eThe Security team will immediately inform the Dubai Police when an item has been reported as lost. If the item is found, you will be contacted to collect the item from the Security Office at the relevant mall or from the Dubai Police.\u003c/p\u003e","Question":"How can I report a lost item to Nakheel?","Title":"How can I report a lost item to Nakheel?","Provider":"nakheelcorporatefaqs"},{"Id":"6a1f6a41-0456-4f9c-b139-b15a530eefcd","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689232249000)\/","DateCreated":"\/Date(1689232249000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-can-i-go-to-learn-more-about-being-a-marina-member","ItemDefaultUrl":"/where-can-i-go-to-learn-more-about-being-a-marina-member","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":7,"Answer":"\u003cp\u003eIf you require more information on memberships and prices, please reach out to the Nakheel Marinas team at:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Frid
5603ay - 8.30am to 5pm\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eWhere can I go to learn more about being a marina member?\u003c/div\u003e","Title":"Where can I go to learn more about being a marina member?","Provider":"nakheelcorporatefaqs"},{"Id":"358a8bd3-9842-4271-b2da-da2f2b25e43f","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689256602000)\/","DateCreated":"\/Date(1689256602000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-accidentally-damage-the-storage-locker","ItemDefaultUrl":"/what-happens-if-i-accidentally-damage-the-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":13,"Answer":"\u003cp\u003eThere is a fee that you are liable to pay in case of any damages to the storage locker. The details of this are highlighted in the contract.\u003c/p\u003e","Question":"What happens if I accidentally damage the storage locker?","Title":"What happens if I accidentally damage the storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"01e401e1-1975-4b4b-a3c3-6c5938f8a8db","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689254429000)\/","DateCreated":"\/Date(1689254429000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-lost-and-found-office-opening-times","ItemDefaultUrl":"/what-are-the-lost-and-found-office-opening-times","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":6,"Answer":"\u003cp\u003eLost and found offices are open from 9am to 5pm.\u003c/p\u003e\u003cp\u003eLost and found offices in our shopping malls are open during malls operating hours.\u003c/p\u003e","Question":"What are the lost and found office opening times?","Title":"What are the lost and found office opening times?","Provider":"nakheelcorporatefaqs"},{"Id":"3f015119-353d-46d9-a38a-2aac8d2633e1","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689235710000)\/","DateCreated":"\/Date(1689235710000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-it-possible-to-transfer-my-contract-instead-of-terminating","ItemDefaultUrl":"/is-it-possible-to-transfer-my-contract-instead-of-terminating","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":8,"Answer":"\u003cp\u003eUnfortunately, you will not be able to transfer your contract ahead of termination. \u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003eIf you require more information on this, please email the leasing team at \u003c/span\u003e\u003ca style=\"font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;white-space:inherit;\" href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e\u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Is it possible to transfer my contract instead of terminating?","Title":"Is it possible to transfer my contract instead of terminating?","Provider":"nakheelcorporatefaqs"},{"Id":"3a3c4e21-c628-4203-9859-42c3d4abd272","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689233976000)\/","DateCreated":"\/Date(1689233976000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-reserve-a-unit-with-nakheel","ItemDefaultUrl":"/how-do-i-reserve-a-unit-with-nakheel","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":1,"Answer":"\u003cp\u003ePlease email us at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e\u0026nbsp; and a member of the lease management team will assist you. Kindly include the following details as part of your email:\u003c/p\u003e\u003cul\u003e\u003cli\u003eProject of interest\u003c/li\u003e\u003cli\u003eType of unit you are interested in\u003c/li\u003e\u003cli\u003eYour company profile/ brand name\u003c/li\u003e\u003cli\u003eExisting or new customer\u003c/li\u003e\u003cli\u003eContact details\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e","Question":"How do I reserve a unit with Nakheel?","Title":"How do I reserve a unit with Nakheel?","Provider":"nakheelcorporatefaqs"},{"Id":"8dbaa04a-746c-4d05-860f-6df1e0157950","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689232492000)\/","DateCreated":"\/Date(1689232492000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-payment-methods-do-you-accept","ItemDefaultUrl":"/what-payment-methods-do-you-accept","Category":["ea600929-248d-46e5-8e79
5603-ff618128f875"],"SortOrder":11,"Answer":"\u003cp\u003e\u003c/p\u003eYou can pay using bank transfer, PDC and credit card. International credit cards are accepted too.\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What payment methods do you accept?","Title":"What payment methods do you accept?","Provider":"nakheelcorporatefaqs"},{"Id":"7ddd4941-16f6-4c67-b960-3826ef4eecb2","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689246220000)\/","DateCreated":"\/Date(1689246220000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-does-it-cost-to-apply-for-an-noc-for-title-deed-transfer","ItemDefaultUrl":"/how-much-does-it-cost-to-apply-for-an-noc-for-title-deed-transfer","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":3,"Answer":"An administration fee of AED 500+VAT is applicable for the NOC for transfer.\u0026nbsp;","Question":"How much does it cost to apply for an NOC for Title Deed transfer?","Title":"How much does it cost to apply for an NOC for Title Deed transfer?","Provider":"nakheelcorporatefaqs"},{"Id":"67e332a9-ec20-4975-8c86-21289d1bc635","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689246308000)\/","DateCreated":"\/Date(1689246308000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-will-i-receive-my-noc-for-transfer-once-issued","ItemDefaultUrl":"/how-will-i-receive-my-noc-for-transfer-once-issued","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":5,"Answer":"\u003cp\u003eOnce issued, you will receive the NOC via email.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How will I receive my NOC for transfer once issued?","Title":"How will I receive my NOC for transfer once issued?","Provider":"nakheelcorporatefaqs"},{"Id":"aeabb268-73b8-4a0a-9384-35f0abeee4e3","LastModified":"\/Date(1692005914000)\/","PublicationDate":"\/Date(1689232337000)\/","DateCreated":"\/Date(1689232337000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-a-temporary-berth-contract","ItemDefaultUrl":"/can-i-apply-for-a-temporary-berth-contract","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":10,"Answer":"\u003cp\u003e\u0026nbsp;Yes, you can apply for daily, weekly, monthly agreements.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I apply for a temporary berth contract?","Title":"Can I apply for a temporary berth contract?","Provider":"nakheelcorporatefaqs"},{"Id":"6c9fa6ea-d20d-4f6d-be5f-a3553e9f8e7b","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689264828000)\/","DateCreated":"\/Date(1689264828000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"after-approval-how-do-i-receive-my-long-term-access-permit","ItemDefaultUrl":"/after-approval-how-do-i-receive-my-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":14,"Answer":"\u003cp\u003eFor long-term access permits that have a validity of a week, they will be sent to the third party via email. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eFor anything beyond a week (2 weeks to 6 months), Nakheel issues the access permit as a physical card which must be collected from the Security team. The details of the card collection will be highlighted to the third-party customer via email. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eFor further information, the Security team can be contacted via 800-NAKHEEL and selecting the Security option on the IVR flow.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"After approval, how do I receive my long-term access permit?","Title":"After approval, how do I receive my long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"5685f845-2014-42a1-8895-56eaf6227956","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689262680000)\/","DateCreated":"\/Date(1689262680000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-cost-associated-with-requesting-a-move-in-permit","ItemDefaultUrl":"/is-there-a-cost-associated-with-requesting-a-move-in-permit","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":4,"Answer":"\u003cp\u003eNo, there is no fee or charge involved for obtaining a move-in permit.\u0026nbsp;\u003c/p\u003e","Question":"Is there a cost associated with requesting a move-in permit?","Title":"Is there a cost associated with requesting a move-in permit?","Provider":"nakheelcorporatefaqs"},{"Id":"f0e49798-cbe9-4eed-a860-fbdab31bc266","LastModified":"\/Date(1692005916000)\/","PublicationDate":"\/Date(1689260009000)\/","DateCreated":"\/Date(1689260009000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reschedule-my-move-out-date","ItemDefaultUrl":"/can-i-reschedule-my-move-out-date","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":8,"Answer":"\u003cp\u003eYes, you have the option to reschedule your move-out date. However, this must be done manually by sending an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e to request a new move-out date. This will either be accepted or rejected by the C
5603ommunity Management team based on availability.\u003c/p\u003e","Question":"Can I reschedule my move-out date?\u0026nbsp;","Title":"Can I reschedule my move-out date?","Provider":"nakheelcorporatefaqs"},{"Id":"8ddd1747-060f-461b-b02f-b5f4c2746a2e","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689244114000)\/","DateCreated":"\/Date(1689244114000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-can-i-contact-to-view-an-apartment-on-the-spot","ItemDefaultUrl":"/who-can-i-contact-to-view-an-apartment-on-the-spot","Category":["496b64af-2dc1-4d0c-a990-b2460e6d05b1"],"SortOrder":3,"Answer":"\u003cp\u003eYou can contact your leasing agent directly over the phone. An internal Nakheel agent or a registered external broker will be able to provide the availability of viewing residential units on the spot.\u003c/p\u003e","Question":"Who can I contact to view an apartment on the spot?","Title":"Who can I contact to view an apartment on the spot?","Provider":"nakheelcorporatefaqs"},{"Id":"83038e63-2411-4567-a99a-bcd49c1c5ef7","LastModified":"\/Date(1692005924000)\/","PublicationDate":"\/Date(1689241441000)\/","DateCreated":"\/Date(1689241441000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-is-my-rent-security-deposit","ItemDefaultUrl":"/how-much-is-my-rent-security-deposit","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":1,"Answer":"\u003cp\u003eYour rent/ security deposit depends on the property that is being leased. The rent deposit details can be found on the Nakheel website. Alternatively, you can send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e where you will be able to get further information on deposit requirements.\u003c/p\u003e","Question":"How much is my rent/ security deposit?","Title":"How much is my rent/ security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"f013c327-f261-4776-b832-96cd0a915b09","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689249751000)\/","DateCreated":"\/Date(1689249751000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"will-my-property-be-the-same-as-the-one-i-saw-at-the-sales-office","ItemDefaultUrl":"/will-my-property-be-the-same-as-the-one-i-saw-at-the-sales-office","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":7,"Answer":"\u003cp\u003eNot necessarily. Please note that the show units at the Sales Offices may be different from the standard finishing detailed in the specifications of the property purchased.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Will my property be the same as the one I saw at the Sales Office?","Title":"Will my property be the same as the one I saw at the Sales Office?","Provider":"nakheelcorporatefaqs"},{"Id":"9821644c-c7e0-4f58-984b-cd814e4519ae","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689235108000)\/","DateCreated":"\/Date(1689235108000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-pay-my-security-deposit-in-person","ItemDefaultUrl":"/can-i-pay-my-security-deposit-in-person","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":6,"Answer":"\u003cspan style=\"background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003eYes, you can pay your security deposit in person. Please visit the following locations in order to do this:\u003c/span\u003e\u003cul\u003e\u003cli\u003eMall Management Office, Golden Mile - Building 5, Palm Jumeirah\u003c/li\u003e\u003cli\u003eMall Management Office, Dragon Mart\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Can I pay my security deposit in person?","Title":"Can I pay my security deposit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"829dcc9f-1231-4cad-9222-2557137a90e9","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689260156000)\/","DateCreated":"\/Date(1689260156000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-terms-and-conditions-associated-with-the-move-out-permit","ItemDefaultUrl":"/what-are-the-terms-and-conditions-associated-with-the-move-out-permit","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":11,"Answer":"\u003cp\u003eAfter filling out the move-out permit application form, the customer must ensure to terminate storage lockers, bicycles, access cards and any other community facilities. \u003c/p\u003e\u003cp\u003eAll the terms and conditions associated with the move-out permit will be highlighted on the Nakheel website and the My Nakheel mobile pp when applying for the move-out permit.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What are the terms and conditions associated with the move-out permit?","Title":"What are the terms and conditions associated with the move-out permit?","Provider":"nakheelcorporatefaqs"},{"Id":"dea5c770-7233-4e6d-bb65-4e574a84e73c","LastModified":"\/Date(1692005933000)\/","PublicationDate":"\/Date(1689237231000)\/","DateCreated":"\/Date(1689237232000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-penalty-if-i-do-not-renew-my-lease-before-the-highlighted-date","ItemDefaultUrl":"/what-is-the-penalty-if-i-do-not-renew-my-lease-before-the-highlighted-date","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":3,"Answer":"\u003cp\u003eThere are legal implications of non-renewal and the penalty will differ from contract to contract. Please read your contract thoroughly and ensure that the renewal is made on time.\u003c/p\u003e","Question":"What is the penalty if I do n
5603ot renew my lease before the highlighted date?","Title":"What is the penalty if I do not renew my lease before the highlighted date?","Provider":"nakheelcorporatefaqs"},{"Id":"6f12646f-e75e-4215-97b6-229ce5871656","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689253608000)\/","DateCreated":"\/Date(1689253608000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-track-the-progress-of-my-noc","ItemDefaultUrl":"/how-do-i-track-the-progress-of-my-noc","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":7,"Answer":"\u003cp\u003eYou can view the progress of all your requests in \u0026lsquo;My request\u0026rsquo; section of the Nakheel Online Services portal on the website or on the My Nakheel mobile app.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How do I track the progress of my NOC?","Title":"How do I track the progress of my NOC?","Provider":"nakheelcorporatefaqs"},{"Id":"884b102e-58fe-48ca-badb-24969c8dfee8","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689237086000)\/","DateCreated":"\/Date(1689237086000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-is-my-contract-up-for-renewal1","ItemDefaultUrl":"/when-is-my-contract-up-for-renewal1","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":1,"Answer":"\u003cp\u003eThe lease contract renewal date will be detailed in the lease particulars section of your lease agreement and it should be highlighted on the first 3 pages. Please read through it to find out exactly when your lease agreement is up for renewal.\u003c/p\u003e","Question":"When is my contract up for renewal?","Title":"When is my contract up for renewal?","Provider":"nakheelcorporatefaqs"},{"Id":"df2ded8c-2440-4740-952c-da1c83a2116f","LastModified":"\/Date(1692005919000)\/","PublicationDate":"\/Date(1689256359000)\/","DateCreated":"\/Date(1689256359000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-rent-a-storage-locker-for","ItemDefaultUrl":"/how-long-can-i-rent-a-storage-locker-for","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":12,"Answer":"\u003cp\u003eThe storage locker rental period is 1 year and is subject to renewal\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"How long can I rent a storage locker for?","Title":"How long can I rent a storage locker for?","Provider":"nakheelcorporatefaqs"},{"Id":"62e85f4c-da2c-4de3-9850-40403e1ae728","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689248719000)\/","DateCreated":"\/Date(1689248719000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-if-i-cannot-attend-my-home-orientation","ItemDefaultUrl":"/what-if-i-cannot-attend-my-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":9,"Answer":"\u003cp\u003eIf you are unable to attend the home orientation, you can appoint a representative with a valid Power of Attorney (POA) or authorisation letter to complete the home orientation on your behalf. \u003cbr /\u003e\u003cstrong\u003eNote: \u003c/strong\u003eYou can also request Nakheel to carry out the Home Orientation on your behalf.\u003c/p\u003e ","Question":"What if I cannot attend my home orientation?","Title":"What if I cannot attend my home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"23096450-7f35-4ff8-a627-34b05cbced6a","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689259055000)\/","DateCreated":"\/Date(1689259055000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-for-an-invoice-for-my-apartment-or-villa","ItemDefaultUrl":"/how-do-i-request-for-an-invoice-for-my-apartment-or-villa","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":15,"Answer":"\u003cp\u003eYou must send an email requesting the invoice from \u0026nbsp;\u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e . The team will then get back to you with the necessary details.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How do I request for an invoice for my apartment or villa?","Title":"How do I request for an invoice for my apartment or villa?","Provider":"nakheelcorporatefaqs"},{"Id":"5a5b0471-1805-4af3-bf10-a9e77ac657b9","LastModified":"\/Date(1692005926000)\/","PublicationDate":"\/Date(1689263885000)\/","DateCreated":"\/Date(1689263885000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-documents-i-need-to-show-security-for-move-in-permit1","ItemDefaultUrl":"/what-are-the-documents-i-need-to-show-security-for-move-in-permit1","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":10,"Answer":"\u003cp\u003eWhen passing the physical security point, you must show the physical letter of the move-in permit confirmation. The third-party moving company will be required to show the Emirates ID copies with the Nakheel security stamp of all the employees that are entering the community.\u0026nbsp;\u003c/p\u003e","Question":"What are the documents I need to show security for move-in permit?","Title":"What are the documents I need to show security for move-in permit?","Provider":"nakheelcorporatefaqs"},{"Id":"a643afd2-dd7e-427c-ab75-300a2d58c7d9","LastModified":"\/Date(1
5603782389371000)\/","PublicationDate":"\/Date(1782146206000)\/","DateCreated":"\/Date(1782389371000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-using-the-visa-concierge-mandatory","ItemDefaultUrl":"/is-using-the-visa-concierge-mandatory","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":8,"Answer":"No. The service is entirely optional and designed to provide a convenient, streamlined experience for eligible clients.","Question":"Is using the Visa Concierge mandatory?","Title":"Is using the Visa Concierge mandatory?","Provider":"nakheelcorporatefaqs"},{"Id":"4294c332-90f3-4ddb-9702-2c51c1e27b09","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689235582000)\/","DateCreated":"\/Date(1689235582000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-will-it-take-to-get-my-security-deposit-refund","ItemDefaultUrl":"/how-long-will-it-take-to-get-my-security-deposit-refund","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":7,"Answer":"\u003cp\u003eTo initiate the process of refunding the security deposit, please submit all the required documentation to the leasing team. It may take approximately 6 months for the security deposit to be refunded.\u003c/p\u003e\u003cp\u003eIf you would like more information on security deposit refunds, please email the leasing team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e .\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long will it take to get my security deposit refund?","Title":"How long will it take to get my security deposit refund?","Provider":"nakheelcorporatefaqs"},{"Id":"1b6535bd-d7ea-4baf-8cd5-ac92aea47f73","LastModified":"\/Date(1692005926000)\/","PublicationDate":"\/Date(1689240110000)\/","DateCreated":"\/Date(1689240110000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"are-there-any-charges-for-downgrading-or-upgrading-within-my-contract-or-after-my-contract","ItemDefaultUrl":"/are-there-any-charges-for-downgrading-or-upgrading-within-my-contract-or-after-my-contract","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":13,"Answer":"\u003cp\u003eThis is dealt with by the residential leasing team on a case-by-case basis. Please send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e and a relevant member of the team will reach out to you.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eAre there any charges for downgrading or upgrading within my contract or after my contract?\u0026nbsp;\u003c/p\u003e","Title":"Are there any charges for downgrading or upgrading within my contract or after my contract?","Provider":"nakheelcorporatefaqs"},{"Id":"657627ed-fbec-4bfa-943b-9c10d4b14167","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689253232000)\/","DateCreated":"\/Date(1689253232000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-apply-for-an-noc-for-a-private-party","ItemDefaultUrl":"/how-do-i-apply-for-an-noc-for-a-private-party","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":2,"Answer":"\u003cp\u003eYou can raise an NOC request through Nakheel Online Service (NOS) portal or on the My Nakheel mobile app.\u003c/p\u003e\u003cp\u003eOpen \u0026lsquo;Urban Planning and Community Development\u0026rsquo; and select \u0026lsquo;Events and Event Organizer\u0026rsquo; \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp; \u0026nbsp;-\u0026nbsp; Submit the request by filling in the requested details and uploading the requested documents within the application form\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How do I apply for an NOC for a private party?","Title":"How do I apply for an NOC for a private party?","Provider":"nakheelcorporatefaqs"},{"Id":"ff2a254c-2659-411c-85e3-3b04fe1156f2","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689234442000)\/","DateCreated":"\/Date(1689234442000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-personal-details-or-documents-do-i-have-to-submit-before-reserving-a-unit","ItemDefaultUrl":"/what-personal-details-or-documents-do-i-have-to-submit-before-reserving-a-unit","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":10,"Answer":"\u003cp\u003eYou must provide the below information to reserve a unit:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCompany profile\u003c/li\u003e\u003cli\u003eHolding deposit\u003c/li\u003e\u003cli\u003eTrade Licence\u003c/li\u003e\u003cli\u003ePassport, Visa and Emirates ID\u003c/li\u003e\u003c/ul\u003e","Question":"What personal details or documents do I have to submit before reserving a unit?","Title":"What personal details or documents do I have to submit before reserving a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"fe418bd0-c9a2-414c-bb56-7c20203d5e3c","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689259812000)\/","DateCreated":"\/Date(1689259812000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-will-it-take-for-me-to-apply-a-move-out-permit","ItemDefaultUrl":"/how-long-will-it-take-for-me-to-apply-a-move-out-permit","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":5,"Answer":"\u003cp\u003eIt is recommended that you submit the move-out permit request 3 to 4 working days prior to the move-out date as approvals typically take 1 to 2 days.\u0026nbsp;\u003c/p\u003e\u003cp\u003eFor follow up and assistance, you can contact the Security team through 800-NAKHEEL and select the Security option.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long will it take for me to apply a move-out permit?","Title":"How long will it take for me to apply a move-out permit?","Provider":"nakheelcorporatefaqs"},{"Id":"48392fd3-5715-45a0-89d7-a4d79bfbdcf1","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689248506000)\/","DateCreated":"\/Date(1689248506000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-many-people-can-attend-the-home-orientation-with-me","ItemDefaultUrl":"/how-many-people-can-attend-the-home-orientation-with-me","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":7,"Answer":"\u003cp\u003eA maximum of 3 people can attend the visit.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How many people can attend the home orientation with me?","Title":"How many people can attend the home orientation with me?","Provider":"nakheelcorporatefaqs"},{"Id":"5a327ed9-342d-4028-9a40-dab794aadb4c","LastModified":"\/Date(1692005919000)\/","PublicationDate":"\/Date(1689249276000)\/","DateCreated":"\/Date(1689249276000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-arrange-the-handover-of-my-property","ItemDefaultUrl":"/how-can-i-arrange-the-handover-of-my-property","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":1,"Answer":"\u003cp\u003eNakheel will send you a notice of handover. On receiving the notice, please ensure the following:\u003c/p\u003e\u003cul\u003e\u003cli\u003eComplete any outstanding payment\u003c/li\u003e\u003cli\u003eSubmit PDC\u0026rsquo;s (Post Dated Cheques) for future instalments if your property is on a payment plan\u003c/li\u003e\u003cli\u003ePay the Service Fee (if applicable)\u003c/li\u003e\u003cli\u003eTransfer DEWA and Chiller Account (where applicable) to your name as well as \u003c/li\u003e\u003cli\u003eAny other charges that may be outstanding\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003eFor further information on arranging a property handover, please reach out to the handover team directly via email or call, in order to set up an appointment.\u003c/p\u003e","Question":"How can I arrange the handover of my property?","Title":"How can I arrange the handover of my property?","Provider":"nakheelcorporatefaqs"},{"Id":"03dac300-c71f-4707-8a4e-9da5697c79be","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689258926000)\/","DateCreated":"\/Date(1689258926000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-can-pay-my-service-charge","ItemDefaultUrl":"/who-can-pay-my-service-charge","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":14,"Answer":"\u003cp\u003eService charges can be paid by anyone on your behalf. The only thing required is the property code and the customer reference number.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"If I make a duplicate payment, how soon can I get the refund?","Title":"Who can pay my service charge?","Provider":"nakheelcorporatefaqs"},{"Id":"c8ec8210-34ba-48bd-b02d-0658a7fe7482","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689240977000)\/","DateCreated":"\/Date(1689240977000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-it-possible-to-transfer-my-contract-instead-of-terminating1","ItemDefaultUrl":"/is-it-possible-to-transfer-my-contract-instead-of-terminating1","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":8,"Answer":"\u003cp\u003eThis is decided by the residential leasing team on a case-by-case basis. For more information, please send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003c/p\u003e","Question":"Is it possible to transfer my contract instead of terminating?","Title":"Is it possible to transfer my contract instead of terminating?","Provider":"nakheelcorporatefaqs"},{"Id":"f2c34b59-3c99-4243-be53-2a70050e0792","LastModified":"\/Date(1
5603782389370000)\/","PublicationDate":"\/Date(1782123591000)\/","DateCreated":"\/Date(1782389370000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-services-are-included-in-the-visa-concierge","ItemDefaultUrl":"/what-services-are-included-in-the-visa-concierge","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":1,"Answer":"Our dedicated Visa Concierge provides end-to-end support for Golden Visa (10-year), Investor Visa (2-year), and Retirement Visa (5-year) applications. Services include new visa issuance, renewals, Emirates ID processing, medical fitness appointments, status changes, and visa cancellations, ensuring a seamless residency experience from start to finish.","Question":"What services are included in the Visa Concierge?","Title":"What services are included in the Visa Concierge?","Provider":"nakheelcorporatefaqs"},{"Id":"ad9c6489-9fc1-413b-bfa7-6daa8b3008fb","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689233639000)\/","DateCreated":"\/Date(1689233639000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-is-my-contract-up-for-renewal","ItemDefaultUrl":"/when-is-my-contract-up-for-renewal","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":1,"Answer":"\u003cp\u003eYou can find your lease renewal date on your:\u003c/p\u003e\u003cul\u003e\u003cli\u003eLease contract, typically highlighted on the first page\u003c/li\u003e\u003cli\u003eTenancy Information Contract Registration Certificate (Ejari)\u003c/li\u003e\u003c/ul\u003e","Question":"When is my contract up for renewal?\u0026nbsp;","Title":"When is my contract up for renewal?","Provider":"nakheelcorporatefaqs"},{"Id":"dbd91439-023a-49c9-8d0f-5b04768a8375","LastModified":"\/Date(1692005914000)\/","PublicationDate":"\/Date(1689232274000)\/","DateCreated":"\/Date(1689232274000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-cancel-my-berth-contract","ItemDefaultUrl":"/can-i-cancel-my-berth-contract","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":8,"Answer":"\u003cp\u003eYes, you have the option to cancel your berth contract at any time. You will be penalized with 2-month early cancelation fee for annual contracts but you will have the option to transfer your contract to another individual.\u003c/p\u003e","Question":"Can I cancel my berth contract?","Title":"Can I cancel my berth contract?","Provider":"nakheelcorporatefaqs"},{"Id":"966bbb75-84a2-48d1-a3a7-e061cc29fb44","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689247934000)\/","DateCreated":"\/Date(1689247934000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-make-changes-to-my-payment-plan","ItemDefaultUrl":"/can-i-make-changes-to-my-payment-plan","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":5,"Answer":"\u003cp\u003eUnfortunately, you cannot amend the payment schedule. However, payment extensions can be requested, subject to approval from the leadership team at Nakheel.\u003c/p\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Can I make changes to my payment plan?","Title":"Can I make changes to my payment plan?","Provider":"nakheelcorporatefaqs"},{"Id":"c3dfa865-5abb-40f5-8879-2b840e43377b","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689238945000)\/","DateCreated":"\/Date(1689238945000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-payment-methods-can-i-use1","ItemDefaultUrl":"/what-payment-methods-can-i-use1","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":9,"Answer":"\u003cp\u003eYou have the option to pay using the following methods:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash \u003c/li\u003e\u003cli\u003eCheque\u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003c/ul\u003e","Question":"What payment methods can I use?","Title":"What payment methods can I use?","Provider":"nakheelcorporatefaqs"},{"Id":"c06057de-280e-4bc6-b03d-74e74a23e94c","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689232069000)\/","DateCreated":"\/Date(1689232069000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-does-it-cost-to-berth-my-vessel-in-the-marina","ItemDefaultUrl":"/how-much-does-it-cost-to-berth-my-vessel-in-the-marina","Category":["ea600929-248d-46e5-8e79
5603-ff618128f875"],"SortOrder":6,"Answer":"\u003cp\u003eA berth contract is based on the length of the vessel and the duration of stay. \u003cbr /\u003e\u003c/p\u003e\u003cp\u003ePlease reach out to the Nakheel Marinas team directly for more information:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u0026nbsp;[email protected]\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Friday - 8.30am to 5pm\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eHow much does it cost to berth my vessel in the marina?\u003c/div\u003e","Title":"How much does it cost to berth my vessel in the marina?","Provider":"nakheelcorporatefaqs"},{"Id":"978c1354-4d71-492d-bd7e-98fab0e7154c","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689263032000)\/","DateCreated":"\/Date(1689263032000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-do-i-need-to-contact-to-schedule-my-move-in-date","ItemDefaultUrl":"/who-do-i-need-to-contact-to-schedule-my-move-in-date","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":7,"Answer":"\u003cp\u003eYou must apply for a move-in permit online via the website or the app.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003eIt is recommended that you submit the move-in permit request 3 to 4 working days prior to the move-in date as approvals typically take 1 to 2 days.\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Who do I need to contact to schedule my move-in date?","Title":"Who do I need to contact to schedule my move-in date?","Provider":"nakheelcorporatefaqs"},{"Id":"09244654-f8c9-4bdd-aea1-3f7fd6a43bd6","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689255934000)\/","DateCreated":"\/Date(1689255934000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-payment-methods-do-you-accept-when-renting-a-storage-locker","ItemDefaultUrl":"/what-payment-methods-do-you-accept-when-renting-a-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":5,"Answer":"\u003cp\u003eCurrently, only cash payments are accepted for storage locker rentals.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"What payment methods do you accept when renting a storage locker?","Title":"What payment methods do you accept when renting a storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"940aa7e9-bab0-41c7-931d-c999c16b89ae","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689264617000)\/","DateCreated":"\/Date(1689264617000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-renew-extend-my-long-term-access-permit","ItemDefaultUrl":"/how-do-i-renew-extend-my-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":9,"Answer":"\u003cp\u003eThere are no renewals or extensions available for long-term access permits. You will have to reapply for a new long-term access permit.\u0026nbsp;\u003c/p\u003e","Question":"How do I renew / extend my long-term access permit?","Title":"How do I renew / extend my long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"efe3081f-6286-4b72-ae90-5e3c95a751f1","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689246350000)\/","DateCreated":"\/Date(1689246350000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-validity-period-of-my-noc","ItemDefaultUrl":"/what-is-the-validity-period-of-my-noc","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":6,"Answer":"\u003cp\u003eThe NOC is valid for 30 days only. Upon expiry, you have to re-apply for a new NOC and pay the administration fee of AED 500+VAT.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What is the validity period of my NOC?","Title":"What is the validity period of my NOC?","Provider":"nakheelcorporatefaqs"},{"Id":"8f87daa0-3371-47b3-b4fa-cb530a5b9db8","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689265537000)\/","DateCreated":"\/Date(1689265538000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-if-my-access-permit-is-lost","ItemDefaultUrl":"/what-if-my-access-permit-is-lost","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":11,"Answer":"\u003cp\u003eDaily Pass/ Permits are shared electronically via email. In the instance that the electronic copy cannot be found, you must call the Security team on 800-NAKHEEL, by selecting the Security option on the IVR flow.\u003c/p\u003e","Question":"\u003cp\u003eWhat if my Access Permit is lost?\u003cbr /\u003e\u003c/p\u003e","Title":"What if my Access Permit is lost?","Provider":"nakheelcorporatefaqs"},{"Id":"db6281ec-46a2-4e31-9baf-ca01862bfe9e","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689240004000)\/","DateCreated":"\/Date(1689240004000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-can-renew-the-contract-does-it-have-to-be-the-legal-owner","ItemDefaultUrl":"/who-can-renew-the-contract-does-it-have-to-be-the-legal-owner","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":12,"Answer":"\u003cp\u003eThe legal tenant should be the one to renew the leasing contract. However, in some cases, Nakheel will accept the renewal from a third party. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eIn order for you to get approval for renewal, you must either:\u003c/p\u003e\u003cul\u003e\u003cli\u003eSend an authorisation letter from your registered email address. The email must include the Emirates ID of the person renewing the contract and justification as to why the legal owner could not do it themselves\u003cp\u003eOR\u003c/p\u003e\u003c/li\u003e\u003cli\u003eHave a valid Power of Attorney (POA)\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eWho can renew the contract? Does it have to be the legal owner?\u0026nbsp;\u003c/p\u003e","Title":"Who can renew the contract? Does it have to be the legal owner?","Provider":"nakheelcorporatefaqs"},{"Id":"e0f22987-3cd1-492b-bb2a-94425b406af0","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689246058000)\/","DateCreated":"\/Date(1689246058000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-apply-for-an-noc-for-transfer-of-my-property","ItemDefaultUrl":"/how-do-i-apply-for-an-noc-for-transfer-of-my-property","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":1,"Answer":"\u003cp\u003eYou can apply for an NOC for transfer either online or in-person. \u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOnline requirements for NOC for transfer: \u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eOpen Nakheel Online Service portal on the Nakheel website (or) open the My Nakheel mobile app\u003c/li\u003e\u003cli\u003eClick on \u0026lsquo;Resale NOC\u0026rsquo; in the \u0026lsquo;Owner Services\u0026rsquo; section\u003c/li\u003e\u003cli\u003eFill in the relevant details for either Title Deed or Pre-Title Deed\u003c/li\u003e\u003cli\u003eUpload the necessary documents mentioned below\u003cp\u003e\u003cstrong\u003eIf unit has Title Deed issued:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eTitle Deed \u003c/li\u003e\u003cli\u003ePassport \u003c/li\u003e\u003cli\u003eVisa copy\u003c/li\u003e\u003cli\u003eEmirates ID \u003c/li\u003e\u003cli\u003eDEWA bill \u003c/li\u003e\u003cli\u003eEmpower document\u003c/li\u003e\u003cli\u003eIn case of mortgage, customers will be required to submit mortgage related documents\u003c/li\u003e\u003cli\u003eService charge payment (including provisional service charges)\u003cp\u003e\u003cstrong\u003e*Additionally, if unit has Pre-Title Deed/Oqood registration issued:\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003eSales agreement\u003c/li\u003e\u003cli\u003eConfirmation of payment (as per pre-requisite for transfer-mentioned on the SPA)\u003c/li\u003e\u003cli\u003eConfirmation of all up-to-date payments\u003cp\u003eIf applying for a completed villa, an Inspection report is a must prior to submission of NOC for transfer request. \u003cspan style=\"text-decoration:underline;\"\u003eLink to the Inspection FAQ\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eSubmit the request for review and approval:\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIn-person at the C\u003c/strong\u003e\u003cstrong\u003eCustomer Service Centre: \u003c/strong\u003e\u003c/p\u003e\u003cp\u003eYou can visit the Nakheel Sales Centre and a Customer Service representative will assist you in completing the application for Resale NOC. \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocation: \u003c/strong\u003e\u003c/p\u003e\u003cp\u003eNakheel Sales Centre, King Salman Bin Abdul Aziz Al Saud Street, Al Sufouh 2, King Salman Bin Abdulaziz Al Saud St, Dubai\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOpening times:\u003c/strong\u003e Monday to Frid
5603ay, 8.30am to 5pm\u003cstrong\u003e (token issuance closes at 4.30pm)\u003c/strong\u003e\u003c/p\u003e*We request to only provide documents as soft copies on email and/ or encourage you to apply online for our NOC services.","Question":"How do I apply for an NOC for transfer of my property?","Title":"How do I apply for an NOC for transfer of my property?","Provider":"nakheelcorporatefaqs"},{"Id":"6f8fbe34-c813-4e72-ac0a-122293193d05","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689241679000)\/","DateCreated":"\/Date(1689241679000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-pay-my-rent-security-deposit-in-person","ItemDefaultUrl":"/can-i-pay-my-rent-security-deposit-in-person","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":6,"Answer":"\u003cp\u003eYes, you can pay the rent/ security deposit in-person in one of Nakheel\u0026rsquo;s residential leasing offices, details of which are listed below:\u003c/p\u003e\u003cul\u003e\u003cli\u003eNakheel Home Rental Office, 1\u003csup\u003est\u003c/sup\u003e floor, above Home Box, Persia Court, Ibn Battuta Mall\u003c/li\u003e\u003cli\u003eNakheel Residential Office, 1\u003csup\u003est\u003c/sup\u003e floor, next to Trakhees office, Dragon Mart 1, International City\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eOpening times:\u003c/strong\u003e \u003c/p\u003e\u003cp\u003eMonday to Friday, 8.30am to 5pm \u003c/p\u003e\u003cp\u003eSaturday, 9am to 2pm\u003cstrong\u003e \u003c/strong\u003e\u003c/p\u003e","Question":"Can I pay my rent/ security deposit in person?","Title":"Can I pay my rent/ security deposit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"87a289d6-daab-4791-afaa-337c45dece1c","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689265278000)\/","DateCreated":"\/Date(1689265278000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-many-daily-permits-am-i-entitled-to","ItemDefaultUrl":"/how-many-daily-permits-am-i-entitled-to","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":8,"Answer":"\u003cp\u003eOne Daily Permit application can provide access to up to 5 applicants.\u003c/p\u003e","Question":"How many Daily Permits am I entitled to?","Title":"How many Daily Permits am I entitled to?","Provider":"nakheelcorporatefaqs"},{"Id":"bf2e3415-e53e-4dba-82c8-191d40cba70e","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689260122000)\/","DateCreated":"\/Date(1689260122000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documents-do-i-show-security-for-the-move-out-permit","ItemDefaultUrl":"/what-documents-do-i-show-security-for-the-move-out-permit","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":10,"Answer":"\u003cp\u003eWhen passing the physical security point, you must show the physical letter of the move-out permit confirmation. The third-party moving company will be required to show the Emirates ID copies with the Nakheel security stamp of all the employees that are entering the community.\u0026nbsp;\u003c/p\u003e","Question":"What documents do I show security for the move-out permit?","Title":"What documents do I show security for the move-out permit?","Provider":"nakheelcorporatefaqs"},{"Id":"13001910-baf5-4654-b9ad-66b5d2d1358c","LastModified":"\/Date(1782389370000)\/","PublicationDate":"\/Date(1782123829000)\/","DateCreated":"\/Date(1782389370000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-can-benefit-from-this-service","ItemDefaultUrl":"/who-can-benefit-from-this-service","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":2,"Answer":"\u003cp\u003eThe service is available to eligible property owners who meet the UAE government\u0027s residency visa requirements, including:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eGolden Visa (10 years):\u003c/strong\u003e\u0026nbsp;Property ownership valued at AED 2 million or above.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eProperty Investor Visa (2 years):\u0026nbsp;\u003c/strong\u003eAvailable to property owners holding a valid Title Deed. For sole ownership, any property value is eligible. For jointly owned properties, each investor must hold a minimum share value of AED 400,000. A Dubai Police clearance is required.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eRetirement Visa (5 years):\u003c/strong\u003e\u0026nbsp;Property ownership valued at AED 1 million or above, with the applicant aged 55 years or older.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eEligibility remains subject to the prevailing regulations and approval of the relevant UAE government authorities.\u003c/strong\u003e\u003c/p\u003e","Question":"Who can benefit from this service?","Title":"Who can benefit from this service?","Provider":"nakheelcorporatefaqs"},{"Id":"43784db0-aea7-487c-bb2a-b22a586819f9","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689253344000)\/","DateCreated":"\/Date(1689253344000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-does-it-cost-to-apply-for-an-noc-for-private-parties","ItemDefaultUrl":"/how-much-does-it-cost-to-apply-for-an-noc-for-private-parties","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":4,"Answer":"\u003cp\u003eThere is no costs involved to apply for an NOC for parties or private events.\u003c/p\u003e","Question":"How much does it cost to apply for an NOC for private parties?","Title":"How much does it cost to apply for an NOC for private parties?","Provider":"nakheelcorporatefaqs"},{"Id":"1aba11c9-fa71-4f80-9eb6-ebd21d172c45","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689255192000)\/","DateCreated":"\/Date(1689255192000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-a-storage-locker","ItemDefaultUrl":"/how-do-i-request-a-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":1,"Answer":"\u003cp\u003eStorage locker request process differs based on the community. Currently, there are only 3 Nakheel Communities that offer storage lockers including:\u003c/p\u003e\u003cul\u003e\u003cli\u003eMarina Residences\u003c/li\u003e\u003cli\u003eShoreline Apartments\u003c/li\u003e\u003cli\u003eMasakin Al Furjan\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eProcess \u0026ndash; \u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eMarina Residences \u0026amp; Shoreline Apartments:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eYou can approach the respective building security to view the lockers available. Once you have chosen the locker, please email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for the team to confirm the pricing and assist in preparing the contract, if accepted.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eMasakin Al Furjan:\u003c/strong\u003e\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Visit the security office in the community, view the storage locker and submit the application form which will be shared with them by the security team. \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e requesting the locker preferred and the application will be shared highlighting all the requirements. \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Call the security office of the community to check which lockers are currently available.\u003c/p\u003e","Question":"How do I request a storage locker?","Title":"How do I request a storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"66f1eac3-6397-401f-958b-f12db39aaf15","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689248443000)\/","DateCreated":"\/Date(1689248443000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-go-for-a-second-home-orientation-to-make-sure-snags-are-rectified","ItemDefaultUrl":"/can-i-go-for-a-second-home-orientation-to-make-sure-snags-are-rectified","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":6,"Answer":"\u003cp\u003eUnfortunately, only one home orientation is allowed per unit. Upon readiness of your unit, a before and after report will be shared with you to confirm the completion of snags.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Can I go for a second home orientation to make sure snags are rectified?","Title":"Can I go for a second home orientation to make sure snags are rectified?","Provider":"nakheelcorporatefaqs"},{"Id":"f900a8f0-1577-4b20-8d25-6ca60531ac3e","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689239927000)\/","DateCreated":"\/Date(1689239927000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-do-a-short-term-renewal-for-my-contract1","ItemDefaultUrl":"/can-i-do-a-short-term-renewal-for-my-contract1","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":11,"Answer":"\u003cp\u003eYes, you can do a short-term renewal. However, this is granted on a case-by-case basis by the Nakheel residential leasing team. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003ePlease email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e. The leasing team will then evaluate the case and either approve or reject the request for short-term renewal.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eCan I do a short-term renewal for my contract?\u0026nbsp;\u003c/p\u003e","Title":"Can I do a short-term renewal for my contract?","Provider":"nakheelcorporatefaqs"},{"Id":"b9c054bf-c130-425e-a654-a33104ad42c6","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689249324000)\/","DateCreated":"\/Date(1689249324000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-to-schedule-an-appointment-before-my-property-handover","ItemDefaultUrl":"/do-i-need-to-schedule-an-appointment-before-my-property-handover","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":2,"Answer":"\u003cp\u003eIts advisable to schedule an appointment for the handover of your property. The Nakheel handover team will c
5603ontact you directly to schedule your appointment.\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Do I need to schedule an appointment before my property handover?","Title":"Do I need to schedule an appointment before my property handover?","Provider":"nakheelcorporatefaqs"},{"Id":"0ce546da-4bcb-4893-a08b-96b0a45880c5","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689245557000)\/","DateCreated":"\/Date(1689245557000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-will-i-hear-back-from-nakheel-after-registering-my-interest","ItemDefaultUrl":"/when-will-i-hear-back-from-nakheel-after-registering-my-interest","Category":["93778dbb-f8f5-4766-96b6-119f36477015"],"SortOrder":4,"Answer":"\u003cp\u003eYou should expect a call back from one of our Sales Agents within two working hours, following the registration of your interest to purchase.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"When will I hear back from Nakheel after registering my 
5603interest?","Title":"When will I hear back from Nakheel after registering my interest?","Provider":"nakheelcorporatefaqs"},{"Id":"44bc46fd-f440-4653-9b9b-d167e17c727c","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689248314000)\/","DateCreated":"\/Date(1689248314000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-virtual-home-orientation-option","ItemDefaultUrl":"/is-there-a-virtual-home-orientation-option","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":5,"Answer":"\u003cp\u003eUnfortunately, Nakheel doesn\u0026rsquo;t offer the option of virtual home orientation as of now.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Is there a virtual home orientation option?","Title":"Is there a virtual home orientation option?","Provider":"nakheelcorporatefaqs"},{"Id":"7d60c65e-0b39-4a6d-a529-0683a0e3fdc3","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689244003000)\/","DateCreated":"\/Date(1689244003000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-reserve-a-unit-with-nakheel1","ItemDefaultUrl":"/how-do-i-reserve-a-unit-with-nakheel1","Category":["496b64af-2dc1-4d0c-a990-b2460e6d05b1"],"SortOrder":1,"Answer":"\u003cp\u003eYou have the option to reserve a unit directly through Nakheel. Please reach out to us in one of the following ways:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003ca href=\"mailto:\" data-sf-ec-immutable=\"\"\u003e\u003c/a\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVisit the Nakheel Residential Leasing Office: \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eHome Rental Office, 1\u003csup\u003est\u003c/sup\u003e floor, above Home Box, Persia Court, Ibn Battuta Mall\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOpening times: \u003c/strong\u003e\u003c/p\u003e\u003cp\u003eMonday to Friday, 8.30am to 5pm \u003c/p\u003e\u003cp\u003eSaturday, 9am to 2pm\u003c/p\u003e","Question":"How do I reserve a unit with Nakheel?","Title":"How do I reserve a unit with Nakheel?","Provider":"nakheelcorporatefaqs"},{"Id":"ea2d3662-a176-429e-a114-d1a78eff4c7a","LastModified":"\/Date(1692005920000)\/","PublicationDate":"\/Date(1689259711000)\/","DateCreated":"\/Date(1689259711000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-cost-associated-with-requesting-a-move-out-permit","ItemDefaultUrl":"/is-there-a-cost-associated-with-requesting-a-move-out-permit","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":4,"Answer":"\u003cp\u003eNo, there is no fee or charge involved for obtaining move-out permit.\u003c/p\u003e","Question":"Is there a cost associated with requesting a move-out permit?","Title":"Is there a cost associated with requesting a move-out permit?","Provider":"nakheelcorporatefaqs"},{"Id":"a83bd485-48c6-4ae0-8eda-45a4bf5c21ff","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689253291000)\/","DateCreated":"\/Date(1689253291000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-is-required-to-apply-for-an-noc-for-a-private-party","ItemDefaultUrl":"/what-documentation-is-required-to-apply-for-an-noc-for-a-private-party","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":3,"Answer":"\u003cp\u003eThe following documents are required to apply for an NOC for a private party or event:\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eGeneral: \u003c/strong\u003e\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Cover letter\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Event Location drawings (pdf and CAD)\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Appointment Letter/ Contract with Nakheel\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Trade Licence\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Trade Licence expiry date\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Company contact details\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Event details\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Event date\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Relevant authority approval\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;
5603 Risk assessment\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Fire assembly points\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eSporting events:\u003c/strong\u003e\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Location \u0026amp; availability of public amenities \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Waste management plan \u003c/p\u003e\u003cp\u003e\u003cstrong\u003eCommunity events: \u003c/strong\u003e\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Floor layout (accesses, kiosks, stage, screens, etc.) \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Electrical network layout \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Fire resistance certificates of furniture/kiosk \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Cooking equipment or food serving locations details\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Plans for handling \u0026amp; disposal of garbage\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Undertaking letter\u003c/p\u003eTraffic diversions\u0026nbsp;","Question":"What documentation is required to apply for an NOC for a private party?","Title":"What documentation is required to apply for an NOC for a private party?","Provider":"nakheelcorporatefaqs"},{"Id":"707a57f1-99d0-4c0a-9dee-eb15800c5c8d","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689264273000)\/","DateCreated":"\/Date(1689264273000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentations-do-i-need-to-apply-for-a-long-term-access-permit","ItemDefaultUrl":"/what-documentations-do-i-need-to-apply-for-a-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":5,"Answer":"\u003cp\u003eBelow is the list of documents that the third party would need to provide to request a long-term access permit from Nakheel: \u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eGeneral documentation: \u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eScope of work \u003c/li\u003e\u003cli\u003eValid Trade License of the company\u003c/li\u003e\u003cli\u003ePassport copies and Visa page\u003c/li\u003e\u003cli\u003ePrimary signed contract or appointment letter\u003c/li\u003e\u003cli\u003eNOC, if required \u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eDocumentation required for general, MEP, Cleaning and Maintenance:\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003eValid Visa copy or Emirates ID of the employee (front and back side)\u003c/li\u003e\u003cli\u003eValid company Trade License \u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required\u003c/p\u003e\u003c/li\u003e\u003cli\u003eScope of work \u003c/li\u003e\u003cli\u003eOwner or Tenant NOC\u003cp\u003e\u0026nbsp;\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cstrong\u003eDocuments required for Construction, Modification and Extension work:\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003eValid Visa copy or Emirates ID of the employee (front and back side)\u003c/li\u003e\u003cli\u003eValid company Trade License \u
5603003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required\u003c/p\u003e\u003c/li\u003e\u003cli\u003eScope of work \u003c/li\u003e\u003cli\u003eValid Nakheel and Trakhees NOC \u003c/li\u003e\u003cli\u003ePayment confirmation for each employee (AED 52.50 per person)\u003cp\u003e\u0026nbsp;\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cstrong\u003eDocuments required for Nakheel common areas (Nakheel Agreement copy/ Nakheel DMS):\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003eValid Visa copy or Emirates ID of the employee (front and back side)\u003c/li\u003e\u003cli\u003eValid company Trade License \u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e If the company appoints a sub-contractor, valid license of both companies and an appointment letter from the main contractor are required\u003c/p\u003e\u003c/li\u003e\u003cli\u003eScope of work \u003c/li\u003e\u003cli\u003eValid Nakheel DMS/ Agreement copy\u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e Contractors must pay the required security deposit, submit the Site Access Permit and fix the PVC fence before initiating the construction work\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cstrong\u003eDocuments required for Real Estate viewing:\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003eValid Visa copy or Emirates ID of the employee (front and back side)\u003c/li\u003e\u003cli\u003eValid company Trade License \u003c/li\u003e\u003cli\u003eRERA ID \u003c/li\u003e\u003cli\u003eOwner/ Tenant NOC \u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eThe Nakheel security team may request additional supporting documentation where required. For more information on this, please call 800-NAKHEEL and select the Security option.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What documentations do I need to apply for a long-term access permit?","Title":"What documentations do I need to apply for a long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"5e5e9a27-dc87-44c2-9446-cb115c0ab2b6","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689254247000)\/","DateCreated":"\/Date(1689254247000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-are-objects-kept-in-the-lost-and-found-offices","ItemDefaultUrl":"/how-long-are-objects-kept-in-the-lost-and-found-offices","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":2,"Answer":"\u003cp\u003eValuable lost items will be reported to Dubai Police through their official lost and found application process or handed over to Dubai Police within 1-3 days. \u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003eNon-valuable lost items will be stored in the lost and found offices at the malls or Nakheel Security Head Office for 30 to 45 days. After this period, if no claim is made, it will be turned over to the Dubai Police.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e","Question":"How long are objects kept in the lost and found offices?","Title":"How long are objects kept in the lost and found offices?","Provider":"nakheelcorporatefaqs"},{"Id":"1cc69ac9-4cf4-4687-b257-5a196f0bd9d7","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689248035000)\/","DateCreated":"\/Date(1689248035000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-will-i-get-details-of-my-escrow-account-for-instalment-payments","ItemDefaultUrl":"/where-will-i-get-details-of-my-escrow-account-for-instalment-payments","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":7,"Answer":"\u003cp\u003eYou may refer to your SOA (Statement of Account) for the specific bank account details. Please ensure that all instalments are made to the escrow account mentioned in the SOA.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Where will I get details of my Escrow account for instalment payments?\u0026nbsp;","Title":"Where will I get details of my Escrow account for instalment payments?","Provider":"nakheelcorporatefaqs"},{"Id":"ae16f78e-cdde-4a9d-b0ad-5c78d768e647","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689263113000)\/","DateCreated":"\/Date(1689263113000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reschedule-my-move-in-date","ItemDefaultUrl":"/can-i-reschedule-my-move-in-date","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":8,"Answer":"\u003cp\u003eYes, you have the option to reschedule your move-in date. However, this must be done manually by sending an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e to request a new move-in date. This will either be accepted or rejected by the C
5603ommunity Management team based on availability.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Can I reschedule my move-in date?","Title":"Can I reschedule my move-in date?","Provider":"nakheelcorporatefaqs"},{"Id":"b0c286c0-1efd-48c8-838e-43f73fef09b3","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689265047000)\/","DateCreated":"\/Date(1689265047000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-a-daily-permit-in-person","ItemDefaultUrl":"/can-i-apply-for-a-daily-permit-in-person","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":3,"Answer":"\u003cp\u003eDaily Permit applications should be made directly online through Nakheel Online Services.\u0026nbsp;\u003c/p\u003e","Question":"Can I apply for a Daily Permit in person?","Title":"Can I apply for a Daily Permit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"8b32be6d-4388-4be2-9499-777b873c3e77","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689245852000)\/","DateCreated":"\/Date(1689245852000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-register-my-interest-in-a-property1","ItemDefaultUrl":"/how-can-i-register-my-interest-in-a-property1","Category":["93778dbb-f8f5-4766-96b6-119f36477015"],"SortOrder":1,"Answer":"\u003cp\u003eYou can register your interest in a property through the following channels: \u003c/p\u003e\u003cul\u003e\u003cli\u003eNakheel website: \u003ca href=\"https://www.nakheel.com/en/contact-us\" data-sf-ec-immutable=\"\"\u003eContact Us | Nakheel\u003c/a\u003e \u003c/li\u003e\u003cli\u003eEmail: \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003c/li\u003e\u003cli\u003eCall centre: Call 800-NAKHEEL \u003c/li\u003e\u003cli\u003eSocial media ads: Fill the form to register your interest\u003c/li\u003e\u003c/ul\u003e","Question":"How can I register my interest in a property?","Title":"How can I register my interest in a property?","Provider":"nakheelcorporatefaqs"},{"Id":"6150eb3b-8ee9-4965-beb4-fd4fb69dd906","LastModified":"\/Date(1692005916000)\/","PublicationDate":"\/Date(1689234551000)\/","DateCreated":"\/Date(1689234551000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reserve-a-unit-for-a-future-move-in-date","ItemDefaultUrl":"/can-i-reserve-a-unit-for-a-future-move-in-date","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":11,"Answer":"\u003cp\u003eYou may reserve a unit for a future move-in date, subject to availability.\u003c/p\u003e","Question":"Can I reserve a unit for a future move-in date?","Title":"Can I reserve a unit for a future move-in date?","Provider":"nakheelcorporatefaqs"},{"Id":"9ed1f44d-1223-413b-a414-1165384fc2ba","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689244904000)\/","DateCreated":"\/Date(1689244904000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reschedule-my-h
5603ome-orientation-appointment","ItemDefaultUrl":"/can-i-reschedule-my-home-orientation-appointment","Category":["4b8badd8-98df-41ab-b7c7-4e2deb429191"],"SortOrder":1,"Answer":"\u003cp\u003eYes, you can reschedule a home orientation appointment 48 hours prior to the appointment.\u003c/p\u003e\u003cp\u003eIf you are out of the country, you have the option to appoint a representative with a valid Power of Attorney (POA) or authorization letter to complete the home orientation on your behalf\u003c/p\u003e","Question":"Can I reschedule my home orientation appointment?","Title":"Can I reschedule my home orientation appointment?","Provider":"nakheelcorporatefaqs"},{"Id":"62d27f41-2040-41cc-a02d-e59819d44135","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689234658000)\/","DateCreated":"\/Date(1689234658000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-is-my-security-deposit","ItemDefaultUrl":"/how-much-is-my-security-deposit","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":1,"Answer":"\u003cp\u003eYour rent security deposit will be based on the terms and conditions highlighted in your leasing contract. \u003c/p\u003e\u003cp\u003eIf you require further information on your security deposit, please contact the retail leasing team via email at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e","Question":"How much is my security deposit?","Title":"How much is my security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"61ca6592-e8b3-4683-80ae-71e9876d783f","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689264517000)\/","DateCreated":"\/Date(1689264517000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-many-long-term-access-permits-am-i-entitled-to","ItemDefaultUrl":"/how-many-long-term-access-permits-am-i-entitled-to","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":8,"Answer":"\u003cp\u003eNakheel does not put a limit to the number of long-term access permits that a customer can have.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How many long-term access permits am I entitled to?","Title":"How many long-term access permits am I entitled to?","Provider":"nakheelcorporatefaqs"},{"Id":"e0655dbd-463b-4e74-84cc-dab67b0d56d3","LastModified":"\/Date(1696430457000)\/","PublicationDate":"\/Date(1689230350000)\/","DateCreated":"\/Date(1689230350000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-berthing","ItemDefaultUrl":"/what-is-berthing","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":1,"Answer":"\u003cp\u003eA berth is simply a parking space for a vessel or anything that floats including boats, yachts, etc. Nakheel currently has 539 berths available to customers at the Palm Marinas - East and West.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eThe sizes range from 10m to 45m, for more information on this encourage the customer to visit the website, call, email or visit the Nakheel marinas team directly:\u003c/strong\u003e\u003cbr /\u003e\u003c/p\u003e\u003cp\u003eIf you require more information on memberships and prices, please reach out to us:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u0026nbsp;[email protected]\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Friday - 8.30am to 5pm\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eNakheel has a new marina \u0026nbsp;(now open) at Dubai Islands.\u003c/p\u003e","Question":"What is berthing?","Title":"What is berthing?","Provider":"nakheelcorporatefaqs"},{"Id":"aabefaba-c598-4364-8732-94074abf8047","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689254377000)\/","DateCreated":"\/Date(1689254377000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"will-i-be-charged-a-fee-when-picking-up-the-lost-item","ItemDefaultUrl":"/will-i-be-charged-a-fee-when-picking-up-the-lost-item","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":5,"Answer":"\u003cp\u003eNo, there will not be a fee associated with picking up a lost item.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Will I be charged a fee when picking up the lost item?","Title":"Will I be charged a fee when picking up the lost item?","Provider":"nakheelcorporatefaqs"},{"Id":"c5797867-7bc2-48f9-8695-e15060009856","LastModified":"\/Date(1692005919000)\/","PublicationDate":"\/Date(1689254342000)\/","DateCreated":"\/Date(1689254342000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-another-person-collect-my-lost-item","ItemDefaultUrl":"/can-another-person-collect-my-lost-item","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":4,"Answer":"\u003cp\u003eUnfortunately, the customer who lost the item only will need to collect it. You will also be required to provide the necessary identification documentation (Emirates ID, Passport copy, etc).\u003c/p\u003e","Question":"Can another person collect my lost item?","Title":"Can another person collect my lost item?","Provider":"nakheelcorporatefaqs"},{"Id":"b780f366-823e-4135-9ad3-ded67cb3187e","LastModified":"\/Date(1692005919000)\/","PublicationDate":"\/Date(1689240149000)\/","DateCreated":"\/Date(1689240149000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-make-a-payment-using-multiple-cards","ItemDefaultUrl":"/can-i-make-a-payment-using-multiple-cards","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":14,"Answer":"\u003cp\u003eYes, you can make payments using multiple cards.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eCan I make a payment using multiple cards?\u0026nbsp;\u003c/p\u003e","Title":"Can I make a payment using multiple cards?","Provider":"nakheelcorporatefaqs"},{"Id":"fd593eed-a683-4b3f-afd6-e4b23be693c2","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689265174000)\/","DateCreated":"\/Date(1689265174000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-one-daily-permit-across-multiple-units","ItemDefaultUrl":"/can-i-apply-for-one-daily-permit-across-multiple-units","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":6,"Answer":"\u003cp\u003eYes, Daily Permits can be applied across multiple units. However, they are limited to a single community.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I apply for one Daily Permit across multiple units?","Title":"Can I apply for one Daily Permit across multiple units?","Provider":"nakheelcorporatefaqs"},{"Id":"9f38d634-fb0a-4913-8160-0413190f8688","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689249416000)\/","DateCreated":"\/Date(1689249416000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documents-do-i-need-to-sign-prior-to-handover","ItemDefaultUrl":"/what-documents-do-i-need-to-sign-prior-to-handover","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":4,"Answer":"\u003cp\u003eYou will be requested to sign the Key Acknowledgment Receipt and other related documents.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"What documents do I need to sign prior to handover?","Title":"What documents do I need to sign prior to handover?","Provider":"nakheelcorporatefaqs"},{"Id":"d9fdef61-ff85-4c09-b3bb-75c9f3ee15c0","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689264781000)\/","DateCreated":"\/Date(1689264781000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-does-it-take-to-apply-for-a-long-term-access-permit","ItemDefaultUrl":"/how-long-does-it-take-to-apply-for-a-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":13,"Answer":"\u003cp\u003eIt is recommended that the long-term access permit request is submitted 3 to 4 working days prior to the required date. Approvals typically take 1 to 2 days.\u0026nbsp;\u003c/p\u003e","Question":"How long does it take to apply for a long-term access permit?","Title":"How long does it take to apply for a long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"00ac51e1-4dc2-4ca1-924d-2a33f1c2b7b6","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689244298000)\/","DateCreated":"\/Date(1689244299000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-reschedule-my-property-viewing-appointment","ItemDefaultUrl":"/can-i-reschedule-my-property-viewing-appointment","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":3,"Answer":"\u003cp\u003eYes, you can reschedule but you must do this directly by contacting the relevant leasing agent.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I reschedule my property viewing appointment?","Title":"Can I reschedule my property viewing appointment?","Provider":"nakheelcorporatefaqs"},{"Id":"bfd52c96-e09a-4540-a77e-c36296606e5f","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689264117000)\/","DateCreated":"\/Date(1689264117000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-apply-for-a-long-term-access-permit-in-person","ItemDefaultUrl":"/can-i-apply-for-a-long-term-access-permit-in-person","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":3,"Answer":"\u003cp\u003eWe encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e or at 800-NAKHEEL,\u0026nbsp;\u003c/p\u003e","Question":"Can I apply for a long-term access permit in person?","Title":"Can I apply for a long-term access permit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"7e091335-2087-42c5-ba25-199d331f162c","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689239564000)\/","DateCreated":"\/Date(1689239564000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-you-need-from-me-to-renew-my-lease-contract","ItemDefaultUrl":"/what-documentation-do-you-need-from-me-to-renew-my-lease-contract","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":7,"Answer":"\u003cp\u003eResidential units can be leased out by an individual or company. As a result, the documentation requirements differ and are highlighted below:\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIndividual\u003c/strong\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003ePassport copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eEmirates ID copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eVisa copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eCooling registration prior to renewal (Only applicable to Discovery Gardens)\u0026nbsp;\u003c/li\u003e\u003cli\u003eContact booking details updated form\u0026nbsp;\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eCompany\u003c/strong\u003e\u0026nbsp;\u003c/p\u003e\u003c/li\u003e\u003cli\u003eTrade licence\u0026nbsp;\u003c/li\u003e\u003cli\u003eConfirmation letter for renewal\u0026nbsp;\u0026nbsp;\u003c/li\u003e\u003cli\u003ePassport copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eEmirates ID copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eVisa copy for each occupant\u0026nbsp;\u003c/li\u003e\u003cli\u003eProof of authorised signatories (obtained from the bank)\u0026nbsp;\u003c/li\u003e\u003c/ul\u003eContact booking details updated form\u0026nbsp;","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eWhat documentation do you need from me to renew my lease contract?\u0026nbsp;\u003c/p\u003e","Title":"What documentation do you need from me to renew my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"4f05f650-d463-4b78-b3b8-eb312d6848fb","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689231828000)\/","DateCreated":"\/Date(1689231828000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-need-to-become-a-marina-member","ItemDefaultUrl":"/what-documentation-do-i-need-to-become-a-marina-member","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":3,"Answer":"\u003cp\u003eYou are required to provide the following documentation to become a marina member: \u003c/p\u003e\u003cul\u003e\u003cli\u003eVessel registration \u003c/li\u003e\u003cli\u003eVessel insurance\u003c/li\u003e\u003cli\u003eEmirates ID \u003c/li\u003e\u003cli\u003ePassport \u003c/li\u003e\u003cli\u003eVisa\u003c/li\u003e\u003cli\u003ePicture of the boat\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eWhat documentation do I 
5603need to become a marina member?\u003c/div\u003e","Title":"What documentation do I need to become a marina member?","Provider":"nakheelcorporatefaqs"},{"Id":"fdad1b3e-d07f-4399-983d-d21cfbb43827","LastModified":"\/Date(1692005920000)\/","PublicationDate":"\/Date(1689248555000)\/","DateCreated":"\/Date(1689248555000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-after-i-attend-my-home-orientation","ItemDefaultUrl":"/what-happens-after-i-attend-my-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":8,"Answer":"\u003cp\u003eFollowing the completion of the home orientation, Nakheel will ensure all observations identified by you are rectified prior to handover. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eOnce all the issues are resolved, a handover notice will be sent and you will be contacted to schedule your handover appointment.\u003c/p\u003e","Question":"What happens after I attend my home orientation?\u0026nbsp;","Title":"What happens after I attend my home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"f9e92e43-641e-46e6-b4da-5b5a1184df0a","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689257218000)\/","DateCreated":"\/Date(1689257218000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"why-do-i-have-to-pay-service-charges","ItemDefaultUrl":"/why-do-i-have-to-pay-service-charges","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":3,"Answer":"\u003cp\u003eIt is essential that you as an owner recognise your obligations in the interest of the property and wider community by settling any outstanding service charges. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eWithout these funds being collected, the building and the community will not have adequate funds to ensure continuation of services, utilities and to address its obligations.\u003c/p\u003e\u003cp\u003eIf you do not pay your service charge, the management will run short of funds to maintain the community and in time, it may not be able to provide basic services such as paying for common area utilities (electricity and water), insurance, waste management or to maintain critical systems or lifts.\u003c/p\u003e","Question":"Why do I have to pay service charges?","Title":"Why do I have to pay service charges?","Provider":"nakheelcorporatefaqs"},{"Id":"0b8c136c-5ee8-4e75-be58-dca58110b46f","LastModified":"\/Date(1692005919000)\/","PublicationDate":"\/Date(1689258404000)\/","DateCreated":"\/Date(1689258404000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-cannot-pay-my-service-charge-in-the-required-time","ItemDefaultUrl":"/what-happens-if-i-cannot-pay-my-service-charge-in-the-required-time","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":10,"Answer":"\u003cp\u003eIf you are unable to pay your service charge, then the payment will be carried over to the next quarter. However, it is important to note that there may be a late fee charge that you will need to pay which will be detailed in the contract.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What happens if I cannot pay my service charge in the required time?","Title":"What happens if I cannot pay my service charge in the required time?","Provider":"nakheelcorporatefaqs"},{"Id":"18c54508-242f-41cb-a6e5-bbbb0db02f1c","LastModified":"\/Date(1692005924000)\/","PublicationDate":"\/Date(1689239827000)\/","DateCreated":"\/Date(1689239827000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-other-properties-do-you-have-with-the-same-specifications","ItemDefaultUrl":"/what-other-properties-do-you-have-with-the-same-specifications","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":10,"Answer":"\u003cp\u003eYou can check our website for our offerings, send an email to leasing team directly on \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e and a relevant member of the team will reach out for more details on this.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eWhat other properties do you have with the same specifications?\u0026nbsp;\u003c/p\u003e","Title":"What other properties do you have with the same specifications?","Provider":"nakheelcorporatefaqs"},{"Id":"c462f33c-1ca6-4357-add6-2f5ca5838b61","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689235429000)\/","DateCreated":"\/Date(1689235429000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-terminate-my-lease-contract","ItemDefaultUrl":"/how-do-i-terminate-my-lease-contract","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":4,"Answer":"\u003cp\u003eYou can terminate your lease by emailing the team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e 6 months prior to your lease expiry date.\u0026nbsp;\u003c/p\u003e","Question":"How do I terminate my lease contract?","Title":"How do I terminate my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"f2200a84-d028-4ce7-b5da-0fdd80d8f259","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689237157000)\/","DateCreated":"\/Date(1689237157000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-before-the-contract-end-date-do-i-need-to-renew-my-lease","ItemDefaultUrl":"/how-long-before-the-contract-end-date-do-i-need-to-renew-my-lease","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":2,"Answer":"\u003cp\u003eThis will vary from contract to contract depending on the agreement that has been made with Nakheel. \u
5603003c/p\u003e\u003cp\u003ePlease check the details on your contract for more clarity. Typically, the renewal should be initiated 6 months ahead of the lease expiry date. The customer will need to inform the leasing team should they wish to renew their contract.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long before the contract end date do I need to renew my lease?","Title":"How long before the contract end date do I need to renew my lease?","Provider":"nakheelcorporatefaqs"},{"Id":"d1a50d6d-4d11-44cd-a5a7-c676c6c7040e","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689252990000)\/","DateCreated":"\/Date(1689252990000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-an-noc","ItemDefaultUrl":"/what-is-an-noc","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":1,"Answer":"\u003cp\u003eAn NOC is a No Objection Certificate issued by Nakheel to customers to conduct various activities within Nakheel properties. You can find a list of all the types of NOCs issued by Nakheel on the Nakheel Online Services section of the Nakheel website or on the My Nakheel mobile app.\u003c/p\u003e","Question":"What is an NOC?","Title":"What is an NOC?","Provider":"nakheelcorporatefaqs"},{"Id":"058d766d-fcc9-4261-a5e1-d22fe02e9db8","LastModified":"\/Date(1692005920000)\/","PublicationDate":"\/Date(1689238144000)\/","DateCreated":"\/Date(1689238144000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"are-there-any-charges-for-downgrading-or-upgrading-within-my-contract","ItemDefaultUrl":"/are-there-any-charges-for-downgrading-or-upgrading-within-my-contract","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":13,"Answer":"\u003cp\u003eThis is decided by the tenant relations team on a case-by-case basis. Please reach out to the team directly once you have the necessary contact details.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Are there any charges for downgrading or upgrading within my contract?","Title":"Are there any charges for downgrading or upgrading within my contract?","Provider":"nakheelcorporatefaqs"},{"Id":"a22eac53-e329-4d92-8833-cc766e5874b9","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689262435000)\/","DateCreated":"\/Date(1689262435000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-a-move-in-permit-online","ItemDefaultUrl":"/how-do-i-request-a-move-in-permit-online","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":1,"Answer":"\u003cdiv\u003eResidents and homeowners can apply for a move-in permit through:\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tMy Nakheel mobile app (Android \u0026amp; iOs)\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tNakheel website: https://www.nakheel.com/en\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003eIf you already have an account, please:\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tSign in to Nakheel Online Services\u0026nbsp;\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tGo to General Services\u0026nbsp;\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tSelect Security Services\u003c/div\u003e\u003cdiv\u003e\u0026bull;\tSelect Move-in/Move-out Permits\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e\u003cdiv\u003eNote: If you do not have a Nakheel account, you will need to create one through Nakheel Online Services.\u003c/div\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e","Question":"How do I request a move-in permit online?","Title":"How do I request a move-in permit online?","Provider":"nakheelcorporatefaqs"},{"Id":"ea09c78f-7056-4f77-9a00-56b7301cba9c","LastModified":"\/Date(1692005931000)\/","PublicationDate":"\/Date(1689248125000)\/","DateCreated":"\/Date(1689248125000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-a-home-orientation","ItemDefaultUrl":"/what-is-a-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":1,"Answer":"\u003cp\u003eThe home orientation is an opportunity for you as a customer to visit your completed property ahead of handover with one of Nakheel\u0027s executives. During this visit, you will have the opportunity to:\u003c/p\u003e\u003cul\u003e\u003cli\u003eFamiliarise yourself with the new property, surroundings and the community\u003c/li\u003e\u003cli\u003eIdentify any matters that require attention, to be recorded and fixed\u003c/li\u003e\u003c/ul\u003e","Question":"What is a home orientation?","Title":"What is a home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"ebda71f9-d89f-4f59-92c4-267654082621","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689256269000)\/","DateCreated":"\/Date(1689256269000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-renew-terminate-my-storage-locker-contract","ItemDefaultUrl":"/can-i-renew-terminate-my-storage-locker-contract","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":10,"Answer":"\u003cp\u003e\u003cstrong\u003eMasakin Al Furjan:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThere is an auto-renewal process for storage lockers which happens annually.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eMarina Residences \u0026amp; Shoreline Apartments:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eYou will have to manually renew the storage locker contract every year.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eYou have the option to terminate the contract at any point in the year. However, you will not receive a refund for the remainder of the contract. The terms and conditions of this will be highlighted in the contract.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"Can I renew/ terminate my storage locker contract?","Title":"Can I renew/ terminate my storage locker contract?","Provider":"nakheelcorporatefaqs"},{"Id":"e45d233e-2b47-4faf-b934-bef0be14d3a3","LastModified":"\/Date(1692005923000)\/","PublicationDate":"\/Date(1689244406000)\/","DateCreated":"\/Date(1689244406000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-amenities-come-with-the-property-(parking-swimming-pool-etc.)","ItemDefaultUrl":"/what-amenities-come-with-the-property-(parking-swimming-pool-etc.)","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":5,"Answer":"\u003cp\u003eThe amenities are dependent on the project. \u003cbr /\u003eFor more information, please visit the Nakheel website. You can also contact Nakheel\u0026rsquo;s residential leasing team on +971 4 390 3333 and a property leasing agent will be assigned to you.\u003c/p\u003e \u003cp\u003e\u003c/p\u003e","Question":"What amenities come with the property (parking, swimming pool, etc.)?","Title":"What amenities come with the property (parking, swimming pool, etc.)?","Provider":"nakheelcorporatefaqs"},{"Id":"e18cced4-e11a-4df3-a394-1309d85c8819","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689257285000)\/","DateCreated":"\/Date(1689257285000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-pay-the-service-charge","ItemDefaultUrl":"/how-can-i-pay-the-service-charge","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":4,"Answer":"\u003cp\u003eService charges can be paid by you in the following ways:\u003c/p\u003e\u003cul\u003e\u003cli\u003eNakheel website (using card): \u003ca href=\"https://epayment.nakheel.com/\" data-sf-ec-immutable=\"\"\u003ehttps://epayment.nakheel.com/\u003c/a\u003e \u003c/li\u003e\u003cli\u003eMy Nakheel mobile app (using card): \u003ca href=\"http://onelink.to/mynakheel\" data-sf-ec-immutable=\"\"\u003ehttp://onelink.to/mynakheel\u003c/a\u003e \u003c/li\u003e\u003cli\u003eBank transfer (AED only)\u003c/li\u003e\u003cli\u003eIn-person at the following locations:\u003cul\u003e\u003cli\u003eNakheel Sales Office \u0026ndash; King Salman Bin Abdulaziz Al Saud street, opposite Knowledge Village, Al Sufouh\u003c/li\u003e\u003cli\u003eNakheel Community Management Center \u0026ndash; The Gardens Building 2, behind Ibn Battuta Mall, The Gardens\u003c/li\u003e\u003cli\u003eNakheel Office, 1\u003csup\u003est\u003c/sup\u003e floor, Dragon Mart 1, International City\u003cp\u003e\u003cstrong\u003eOpening timings: \u003c/strong\u003eMonday to Frid
5603ay, 8.30am to 5pm\u0026nbsp;\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eCustomers are encouraged to make payments online via the Nakheel App or website\u003c/li\u003e\u003cli\u003eThere is an admin fee of AED 105 charged for in-person cash or cheque payment\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cdiv id=\"_com_1\" language=\"JavaScript\"\u003e\u003cp\u003e\u0026nbsp;\u003ca href=\"file:///C:/Users/Admin/AppData/Local/Temp/Rar$DIa4492.42612/Pay%20service%20charges_Final%20NCM%20Comments.docx#_msoanchor_1\" data-sf-ec-immutable=\"\"\u003e\u003c/a\u003e\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003c/div\u003e","Question":"How can I pay the service charge?","Title":"How can I pay the service charge?","Provider":"nakheelcorporatefaqs"},{"Id":"333747f6-02de-466c-9b86-30028de23327","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689259906000)\/","DateCreated":"\/Date(1689259906000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-timings-for-the-move-out","ItemDefaultUrl":"/what-are-the-timings-for-the-move-out","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":6,"Answer":"\u003cul\u003e\u003cli\u003eMonday to Saturday - 9am to 5pm\u003c/li\u003e\u003cli\u003eSunday - 10am to 1pm\u003c/li\u003e\u003c/ul\u003e","Question":"What are the timings for the move-out?","Title":"What are the timings for the move-out?","Provider":"nakheelcorporatefaqs"},{"Id":"c0e78a2f-cb8f-4730-bf83-a310298b2a4f","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689258228000)\/","DateCreated":"\/Date(1689258228000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-do-i-need-to-pay-my-service-charge","ItemDefaultUrl":"/when-do-i-need-to-pay-my-service-charge","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":9,"Answer":"\u003cp\u003eService charges are paid on a quarterly basis and each community has a specific due date in which they issue service charges to customers. Details of this will be highlighted in your service charge invoice.\u003c/p\u003e","Question":"When do I need to pay my service charge?","Title":"When do I need to pay my service charge?","Provider":"nakheelcorporatefaqs"},{"Id":"b86858ff-9303-4dbf-a96e-bfc2b17fd5ac","LastModified":"\/Date(1692005923000)\/","PublicationDate":"\/Date(1689265228000)\/","DateCreated":"\/Date(1689265228000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-get-an-access-permit-for1","ItemDefaultUrl":"/how-long-can-i-get-an-access-permit-for1","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":7,"Answer":"\u003cp\u003eThere are three options when selecting the duration of a Daily Pass/ Permit request. These include:\u003c/p\u003e\u003cul\u003e\u003cli\u003e1 day \u003c/li\u003e\u003cli\u003e2 days\u003c/li\u003e\u003cli\u003e3 days\u003c/li\u003e\u003c/ul\u003e","Question":"How long can I get an Access Permit for?","Title":"How long can I get an Access Permit for?","Provider":"nakheelcorporatefaqs"},{"Id":"70f54778-4b1e-4baa-bf22-4f10f51fcdff","LastModified":"\/Date(1692005932000)\/","PublicationDate":"\/Date(1689255977000)\/","DateCreated":"\/Date(1689255977000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-are-the-storage-lockers-in-my-residences","ItemDefaultUrl":"/where-are-the-storage-lockers-in-my-residences","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":6,"Answer":"\u003cp\u003eNakheel currently has 3 Nakheel communities that offer storage lockers. These include:\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Marina Residences\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Shoreline Apartments\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Masakin Al Furjan\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"Where are the storage lockers in my residences?","Title":"Where are the storage lockers in my residences?","Provider":"nakheelcorporatefaqs"},{"Id":"fb21fd1d-ea99-42fd-8068-b923dd5371c1","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689235799000)\/","DateCreated":"\/Date(1689235799000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"through-what-channel-will-nakheel-refund-my-security-deposit","ItemDefaultUrl":"/through-what-channel-will-nakheel-refund-my-security-deposit","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":9,"Answer":"\u003cp\u003eYour security deposit will be refunded via bank transfer.\u003c/p\u003e\u003cp\u003e\u0026nbsp;If you require further information on contract termination, please reach out to the retail leasing team via email at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cspan style=\"background-color:initial;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Through what channel will Nakheel refund my security deposit?","Title":"Through what channel will Nakheel refund my security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"6aadcd8c-ec03-4b42-b71c-dfc9dad9e650","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689234232000)\/","DateCreated":"\/Date(1689234232000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-payment-methods-accepted-by-nak
5603heel-to-reserve-a-unit","ItemDefaultUrl":"/what-are-the-payment-methods-accepted-by-nakheel-to-reserve-a-unit","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":6,"Answer":"\u003cp\u003eThe following payment channels are accepted to reserve a unit:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash \u003c/li\u003e\u003cli\u003eCheque\u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e","Question":"What are the payment methods accepted by Nakheel to reserve a unit?","Title":"What are the payment methods accepted by Nakheel to reserve a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"98dbfc00-d99f-4a35-90d2-874b1e0599e2","LastModified":"\/Date(1692005933000)\/","PublicationDate":"\/Date(1689265139000)\/","DateCreated":"\/Date(1689265139000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"are-there-any-charges-associated-with-daily-permits","ItemDefaultUrl":"/are-there-any-charges-associated-with-daily-permits","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":5,"Answer":"\u003cp\u003eThe Daily Permits are free of charge.\u003c/p\u003e","Question":"Are there any charges associated with Daily Permits?","Title":"Are there any charges associated with Daily Permits?","Provider":"nakheelcorporatefaqs"},{"Id":"8e255404-ee67-4631-9b75-c032b59ed020","LastModified":"\/Date(1692005923000)\/","PublicationDate":"\/Date(1689247173000)\/","DateCreated":"\/Date(1689247173000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-make-my-off-plan-instalment-payment","ItemDefaultUrl":"/how-can-i-make-my-off-plan-instalment-payment","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":1,"Answer":"\u003cp\u003eYou can make payments for your off-plan properties through the following payment channels:\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003eOnline payment via the Nakheel website or the My Nakheel mobile app\u003c/li\u003e\u003cli\u003eOnline payment via the Meydan web site Meydan Portal URL: \u003ca href=\"https://epayment.meydan.ae/\" data-sf-ec-immutable=\"\"\u003ehttps://epayment.meydan.ae\u003c/a\u003e\u0026nbsp; Click on: Quick Pay, for Meydan and D1 properties. \u003c/li\u003e\u003cli\u003eCash deposit (AED 55,000 limit)\u003c/li\u003e\u003cli\u003eCheque \u003c/li\u003e\u003cli\u003eBank transfer (Once done, please email us the TT (telex transfer) copy or deposit slip, as proof of payment and mention the Property code in the subject)\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eEmail\u003c/strong\u003e: \u003c/p\u003e\u003cp\u003e\u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for Nakheel customers or \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for D1 and Meydan customers\u003c/p\u003e","Question":"How can I make my off-plan instalment payment?\u0026nbsp;","Title":"How can I make my off-plan instalment payment?","Provider":"nakheelcorporatefaqs"},{"Id":"024ed854-32db-4162-b9d3-a6cd835ca980","LastModified":"\/Date(1692005926000)\/","PublicationDate":"\/Date(1689235476000)\/","DateCreated":"\/Date(1689235476000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-terminate-my-lease-contract-online","ItemDefaultUrl":"/can-i-terminate-my-lease-contract-online","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":5,"Answer":"\u003cp\u003eUnfortunately, you cannot terminate your lease online by yourself. However, it is possible over email by reaching out to the team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e , 6 months prior to your lease expiry date.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I terminate my lease contract online?","Title":"Can I terminate my lease contract online?","Provider":"nakheelcorporatefaqs"},{"Id":"7ee20b77-ea0b-4b85-9899-be6ec0d55691","LastModified":"\/Date(1692005923000)\/","PublicationDate":"\/Date(1689234727000)\/","DateCreated":"\/Date(1689234727000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-do-not-pay-a-security-deposit","ItemDefaultUrl":"/what-happens-if-i-do-not-pay-a-security-deposit","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":2,"Answer":"\u003cp\u003eUnfortunately, the security deposit is non-negotiable. In order to lease a retail unit from Nakheel, you must pay a security deposit.\u003c/p\u003e\u003cp\u003e\u0026nbsp;
5603\u003c/p\u003e","Question":"What happens if I do not pay a security deposit?","Title":"What happens if I do not pay a security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"88d7429f-bea5-4fa1-aba0-9f59d9309c92","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689264656000)\/","DateCreated":"\/Date(1689264656000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-conditions-associated-with-the-long-term-access-permits","ItemDefaultUrl":"/what-are-the-conditions-associated-with-the-long-term-access-permits","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":10,"Answer":"\u003cp\u003eThe third party must follow the work timings and Nakheel community rules and regulations. Any misuse of access permits or community violations will result in necessary security action.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003eNote: \u003c/strong\u003eCommunity rules and regulations will be shared upon providing daily access permit to the third party.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What are the conditions associated with the long-term access permits?","Title":"What are the conditions associated with the long-term access permits?","Provider":"nakheelcorporatefaqs"},{"Id":"4fd98498-c840-4bd7-87f9-e9d060e331b3","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689265313000)\/","DateCreated":"\/Date(1689265313000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-renew-extend-my-daily-access-permit","ItemDefaultUrl":"/how-do-i-renew-extend-my-daily-access-permit","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":9,"Answer":"\u003cp\u003eThere are no renewals or extensions available for daily permits. You will have to reapply for a new Daily Pass/ Permit.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How do I renew/ extend my Daily Access Permit?","Title":"How do I renew/ extend my Daily Access Permit?","Provider":"nakheelcorporatefaqs"},{"Id":"737c9af6-7340-41da-95af-2b1646bbb0e5","LastModified":"\/Date(1692005940000)\/","PublicationDate":"\/Date(1689246263000)\/","DateCreated":"\/Date(1689246263000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-track-the-status-of-my-noc","ItemDefaultUrl":"/how-do-i-track-the-status-of-my-noc","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":4,"Answer":"\u003cp\u003eYou will receive updates on the status of your NOC via email. \u003c/p\u003e\u003cp\u003ePlease send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e or call +971 4 390 3333 for further assistance.\u0026nbsp;\u003c/p\u003e","Question":"How do I track the status of my NOC?","Title":"How do I track the status of my NOC?","Provider":"nakheelcorporatefaqs"},{"Id":"c29cb1f7-ff49-4fdd-992f-4573e1828204","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689255343000)\/","DateCreated":"\/Date(1689255343000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-lose-my-keys","ItemDefaultUrl":"/what-happens-if-i-lose-my-keys","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":3,"Answer":"\u003cp\u003e\u003cstrong\u003eMasakin Al Furjan \u0026amp; Marina Residences:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eYou are responsible for buying your own key/ padlock. This will not be provided for by Nakheel.\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eShoreline Apartments:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe keys are with PJCC [Palm Jumeirah Command and Control Centre]. In case of loss or damage, the customer will have to pay to change the lock cylinder (approximately AED 17) directly to the service provider.\u003c/p\u003e","Question":"What happens if I lose my keys?","Title":"What happens if I lose my keys?","Provider":"nakheelcorporatefaqs"},{"Id":"89a2cfb9-77a8-4352-ab8c-c7efdc2e3422","LastModified":"\/Date(1692005922000)\/","PublicationDate":"\/Date(1689264945000)\/","DateCreated":"\/Date(1689264945000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-a-daily-permit","ItemDefaultUrl":"/how-do-i-request-a-daily-permit","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":1,"Answer":"\u003cp\u003eDaily Permits can be requested by third party companies \u0026ndash; including sub-contractors, real estate agents and main contractors. \u003c/p\u003e\u003cp\u003eYou can apply for a Daily Pass or Permit through: \u003c/p\u003e\u003cul\u003e\u003cli\u003eMy Nakheel mobile app (Android \u0026amp; iOs)\u003c/li\u003e\u003cli\u003eNakheel website: \u003ca href=\"https://onlineservices.nakheel.com/\" data-sf-ec-immutable=\"\"\u003ehttps://onlineservices.nakheel.com/\u003c/a\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003eIf the third party already has an account, they will need to:\u003c/p\u003e\u003c/li\u003e\u003cli\u003eSign in to Nakheel Online Service\u003c/li\u003e\u003cli\u003eGo to General Services \u003c/li\u003e\u003cli\u003eSelect Security Services\u003c/li\u003e\u003cli\u003eSelect Daily Pass/ Permit request\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eIf the third party does not have a Nakheel account, they will need to create one through Nakheel Online Services.\u003c/li\u003e\u003c/ul\u003e","Question":"How do I request a Daily Permit?","Title":"How do I request a Daily Permit?","Provider":"nakheelcorporatefaqs"},{"Id":"c07d5fab-7f1e-4e2e-8c4b-0514d0624300","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689237464000)\/","DateCreated":"\/Date(1689237464000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-renew-my-lease-contract-for","ItemDefaultUrl":"/how-long-can-i-renew-my-lease-contract-for","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":6,"Answer":"\u003cp\u003eThis is on a case-by-case basis, so please reach out to your leasing manager directly to get the relevant information. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eAlternatively, you can email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e and a member of the leasing team can assist you.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;
5603\u003c/p\u003e","Question":"How long can I renew my lease contract for?","Title":"How long can I renew my lease contract for?","Provider":"nakheelcorporatefaqs"},{"Id":"b09edd1a-cb3b-44f9-a4ac-b0c15488d43d","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689258746000)\/","DateCreated":"\/Date(1689258746000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-see-my-service-charge-payment-history-online","ItemDefaultUrl":"/can-i-see-my-service-charge-payment-history-online","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":12,"Answer":"\u003cp\u003eThe Nakheel website or My Nakheel mobile app will only show the any outstanding amount that the customer has left to pay, and does not display the history of service charges online.\u003c/p\u003e\u003cp\u003e\u0026nbsp;If you would like to see the service charge payment history, please email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003c/p\u003e","Question":"Can I see my service charge payment history online?\u0026nbsp;","Title":"Can I see my service charge payment history online?","Provider":"nakheelcorporatefaqs"},{"Id":"e5c870e0-5552-4598-9635-149908c31b0f","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689245011000)\/","DateCreated":"\/Date(1689245011000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"i-missed-my-appointment-can-i-schedule-a-new-one","ItemDefaultUrl":"/i-missed-my-appointment-can-i-schedule-a-new-one","Category":["4b8badd8-98df-41ab-b7c7-4e2deb429191"],"SortOrder":3,"Answer":"\u003cp\u003eYes, you can reschedule your home orientation appointment by contacting the Nakheel Handover team via call or email. They can assist you in rescheduling your home orientation appointment and coordinate setting up your new appointment, based on availability.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e In case you do not respond or show up for the appointment on more than 2 occasions, Nakheel will carry out the home orientation on your behalf.\u003c/p\u003e","Question":"I missed my appointment; can I schedule a new one?","Title":"I missed my appointment; can I schedule a new one?","Provider":"nakheelcorporatefaqs"},{"Id":"b6cacae4-b0f5-4b5b-85dc-92f926d3ee39","LastModified":"\/Date(1782389372000)\/","PublicationDate":"\/Date(1782146236000)\/","DateCreated":"\/Date(1782389372000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-are-payments-handled","ItemDefaultUrl":"/how-are-payments-handled","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":9,"Answer":"All fees are paid directly by the client to the authorised service provider with full transparency and clear cost breakdowns.","Question":"How are payments handled?","Title":"How are payments handled?","Provider":"nakheelcorporatefaqs"},{"Id":"9c5b42fe-ae3e-454e-ba40-39a7f8b24d5a","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689264373000)\/","DateCreated":"\/Date(1689264374000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-get-an-access-permit-for","ItemDefaultUrl":"/how-long-can-i-get-an-access-permit-for","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":7,"Answer":"\u003cp\u003eThere are multiple options when selecting the duration of a long-term access permit. These include:\u003c/p\u003e\u003cul\u003e\u003cli\u003e1 week\u003c/li\u003e\u003cli\u003e2 weeks\u003c/li\u003e\u003cli\u003e1 month\u003c/li\u003e\u003cli\u003e3 months \u003c/li\u003e\u003cli\u003e6 months\u003c/li\u003e\u003c/ul\u003e","Question":"How long can I get an access permit for?","Title":"How long can I get an access permit for?","Provider":"nakheelcorporatefaqs"}
5603,{"Id":"c789cee7-fd73-4568-8604-516f9d9e3716","LastModified":"\/Date(1692005932000)\/","PublicationDate":"\/Date(1689264691000)\/","DateCreated":"\/Date(1689264691000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-if-the-access-permit-is-lost-how-do-i-get-a-new-one","ItemDefaultUrl":"/what-if-the-access-permit-is-lost-how-do-i-get-a-new-one","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":11,"Answer":"\u003cp\u003ePlease call the Security team and they will assist accordingly. The Security team can be reached out to on 800-NAKHEEL by selecting the Security option.\u003c/p\u003e","Question":"What if the access permit is lost? How do I get a new one?","Title":"What if the access permit is lost? How do I get a new one?","Provider":"nakheelcorporatefaqs"},{"Id":"47291bd7-9d69-484a-b986-926079c1c2f1","LastModified":"\/Date(1692005914000)\/","PublicationDate":"\/Date(1689232607000)\/","DateCreated":"\/Date(1689232607000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-many-jetties-do-you-provide","ItemDefaultUrl":"/how-many-jetties-do-you-provide","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":12,"Answer":"\u003cp\u003eCurrently Nakheel has two operational jetties operational at the Palm Jumeirah \u0026ndash; West Bay and Azure Jetty located on the East bay but three additional jetties are planned for \u0026nbsp;2024.\u003cbr /\u003e\u003c/p\u003e\u003cp\u003eFor more information on jetties, please reach out to the Nakheel Marinas team at:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u0026nbsp;[email protected]\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Friday - 8.30am to 5pm\u003c/li\u003e\u003c/ul\u003e","Question":"How many jetties do you provide?","Title":"How many jetties do you provide?","Provider":"nakheelcorporatefaqs"},{"Id":"d2c6696a-84b1-4a68-8b97-415be3512f5f","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689257100000)\/","DateCreated":"\/Date(1689257100000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-a-service-charge","ItemDefaultUrl":"/what-is-a-service-charge","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":1,"Answer":"\u003cp\u003eService charges are each property owner\u0026rsquo;s contribution calculated in proportion to the owner\u0026rsquo;s share of the common areas. The service charges cover but are not limited to maintenance, management, security, upkeep, renewal, repair, insurance as well as replacement of the roads, landscaped areas and all other common areas constituting the common property of the development. \u003c/p\u003e\u003cp\u003eService charges comprise of two parts:\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eGeneral Fund\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eRelates to general day-to-day management and maintenance of the property such as MEP (mechanical, electrical and plumbing), cleaning and security.\u0026nbsp; It further includes common area utilities such as electricity, water, sewage and chilled water where applicable and other authority requirements such as insurance, master community service charges and Civil Defense subscriptions.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cstrong\u003eReserve/Sinking Fund\u003c/strong\u003e\u003c/p\u003e \u003cp\u003eThis is an amount that accumulates over time and is used for property improvements and large capital expenditure which may be required in the future for the replacement of capital assets such as elevators, pumps, etc.\u003c/p\u003e","Question":"What is a service charge?","Title":"What is a service charge?","Provider":"nakheelcorporatefaqs"}
5603,{"Id":"c5ad9f64-a40d-4904-a739-5c407a7bc0a1","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689259618000)\/","DateCreated":"\/Date(1689259618000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-request-a-move-out-permit-in-person","ItemDefaultUrl":"/can-i-request-a-move-out-permit-in-person","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":2,"Answer":"\u003cp\u003eWe encourage all applications to be made online. If you are facing any difficulties, please do not hesitate to contact our Customer Service Team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e or at 800-NAKHEEL,\u0026nbsp;\u003c/p\u003e","Question":"Can I request a move-out permit in person?","Title":"Can I request a move-out permit in person?","Provider":"nakheelcorporatefaqs"},{"Id":"67378a50-0438-4b57-9959-aeb850ef1b5b","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689239656000)\/","DateCreated":"\/Date(1689239656000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-renew-my-lease-online1","ItemDefaultUrl":"/can-i-renew-my-lease-online1","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":8,"Answer":"\u003cp\u003eYes, you can renew your lease online via the Nakheel website or using the My Nakheel mobile app 60 days before your contract is due to expire. Nakheel will send a notice for renewal 90 days before the contract end date.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cstrong\u003eNote: \u003c/strong\u003eRenewal requests raised within 7 days from contract expiry date will not be processed through the system. In such cases, please email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e or visit the residential leasing office for renewal.\u0026nbsp;\u003c/p\u003e","Question":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eCan I renew my lease online?\u0026nbsp;\u003c/p\u003e","Title":"Can I renew my lease online?","Provider":"nakheelcorporatefaqs"},{"Id":"d7320210-7cbf-4c5c-beeb-3d4196d65622","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689264740000)\/","DateCreated":"\/Date(1689264740000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-much-does-it-cost-to-replace-a-long-term-access-permit","ItemDefaultUrl":"/how-much-does-it-cost-to-replace-a-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":12,"Answer":"\u003cp\u003eThere is no costs associated with the replacement of a long-term access permit.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How much does it cost to replace a long-term access permit?","Title":"How much does it cost to replace a long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"c530cb1e-3b09-415d-a388-5c6061d442df","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689249707000)\/","DateCreated":"\/Date(1689249707000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-rent-out-my-property-once-it-s-handed-over-to-me","ItemDefaultUrl":"/can-i-rent-out-my-property-once-it-s-handed-over-to-me","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":6,"Answer":"Yes, you are free to rent out your property after handover.\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Can I rent out my property once it\u0026rsquo;s handed over to me?","Title":"Can I rent out my property once it’s handed over to me?","Provider":"nakheelcorporatefaqs"},{"Id":"d922f852-2403-419a-95db-4444ca4f9d73","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689241124000)\/","DateCreated":"\/Date(1689241124000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"if-i-made-one-payment-will-i-get-a-refund-for-the-outstanding-balance","ItemDefaultUrl":"/if-i-made-one-payment-will-i-get-a-refund-for-the-outstanding-balance","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":10,"Answer":"\u003cp\u003eSubject to termination approval, the outstanding balance will be refunded to you excluding the early termination fee. \u0026nbsp;\u003c/p\u003e","Question":"If I made one payment, will I get a refund for the outstanding balance?","Title":"If I made one payment, will I get a refund for the outstanding balance?","Provider":"nakheelcorporatefaqs"},{"Id":"b41c6efe-f837-4637-838b-a96e7e6b1696","LastModified":"\/Date(1692005926000)\/","PublicationDate":"\/Date(1689246158000)\/","DateCreated":"\/Date(1689246158000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-does-it-take-to-issue-an-noc-for-transfer","ItemDefaultUrl":"/how-long-does-it-take-to-issue-an-noc-for-transfer","Category":["e3da0f4c-7725-4f67-899d-7638699eef4c"],"SortOrder":2,"Answer":"\u003cp\u003eYou can expect the resale NOC to be issued within 2-3 working days.\u003c/p\u003e\u003cp\u003eFor Plots and Off-Plan units, prior to the NOC issuance, you will be required to sign a Novation Agreement (NA), by the Seller \u0026amp; Buyer. Once the NA is signed and returned, the NOC will be issued.\u003c/p\u003e","Question":"How long does it take to issue an NOC for transfer?","Title":"How long does it take to issue an NOC for transfer?","Provider":"nakheelcorporatefaqs"},{"Id":"52c8d020-3b47-4f04-a6cd-48ba35777a27","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689234281000)\/","DateCreated":"\/Date(1689234281000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-can-i-reserve-a-unit-for-is-there-a-penalty-for-cancellation","ItemDefaultUrl":"/how-long-can-i-reserve-a-unit-for-is-there-a-penalty-for-cancellation","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":7,"Answer":"\u003cp\u003eThe duration is dependent on your negotiations with your leasing manager. You are required to provide a security deposit for the reservation which will be forfeited if you decide to cancel your reservation.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;
5603\u003c/p\u003e","Question":"How long can I reserve a unit for? Is there a penalty for cancellation?\u0026nbsp;","Title":"How long can I reserve a unit for? Is there a penalty for cancellation?","Provider":"nakheelcorporatefaqs"},{"Id":"2b586a44-637b-44ca-8a75-d565ac38c413","LastModified":"\/Date(1782389370000)\/","PublicationDate":"\/Date(1782123887000)\/","DateCreated":"\/Date(1782389370000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-manages-the-visa-process","ItemDefaultUrl":"/who-manages-the-visa-process","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":3,"Answer":"Applications are facilitated through an authorised visa services partner working in accordance with relevant UAE government authorities and regulations.","Question":"Who manages the visa process?","Title":"Who manages the visa process?","Provider":"nakheelcorporatefaqs"},{"Id":"2b5a8c94-b857-4cc4-a0bc-4acefa6781fa","LastModified":"\/Date(1692005914000)\/","PublicationDate":"\/Date(1689232298000)\/","DateCreated":"\/Date(1689232298000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-penalty-associated-with-cancelling-my-berth-contract","ItemDefaultUrl":"/is-there-a-penalty-associated-with-cancelling-my-berth-contract","Category":["ea600929-248d-46e5-8e79-ff618128f875"],"SortOrder":9,"Answer":"\u003cp\u003eYes, You will be penalized with 2-month early cancelation fee for annual contracts\u003c/p\u003e","Question":"Is there a penalty associated with cancelling my berth contract?","Title":"Is there a penalty associated with cancelling my berth contract?","Provider":"nakheelcorporatefaqs"},{"Id":"df6ef18b-84bf-431d-bd99-bbecb9039a69","LastModified":"\/Date(1692005924000)\/","PublicationDate":"\/Date(1689263268000)\/","DateCreated":"\/Date(1689263268000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-documents-i-need-to-show-security-for-move-in-permit","ItemDefaultUrl":"/what-are-the-documents-i-need-to-show-security-for-move-in-permit","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":11,"Answer":"\u003cp\u003eAll the terms and conditions associated with the move-in permit will be highlighted in the information pack shared at the point of buying/ renting a property from Nakheel. The details are also highlighted on the Nakheel website and My Nakheel mobile app when applying for a move-in permit.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What are the terms and conditions associated with the move-in permit?","Title":"What are the terms and conditions associated with the move-in permit?","Provider":"nakheelcorporatefaqs"},{"Id":"18bb43d2-4807-4cb0-b6b8-3cb488ae1812","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689244458000)\/","DateCreated":"\/Date(1689244458000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-can-i-go-to-view-photos-of-the-property","ItemDefaultUrl":"/where-can-i-go-to-view-photos-of-the-property","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":6,"Answer":"\u003cp\u003eYou can find all of this information on the Nakheel website, listed under each project.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Where can I go to view photos of the property?","Title":"Where can I go to view photos of the property?","Provider":"nakheelcorporatefaqs"},{"Id":"d71595a0-2415-4aa8-8de8-88c2c72c9f53","LastModified":"\/Date(1782389371000)\/","PublicationDate":"\/Date(1782146138000)\/","DateCreated":"\/Date(1782389371000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documents-will-i-need","ItemDefaultUrl":"/what-documents-will-i-need","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":6,"Answer":"Required documents may vary depending on the visa category. Typically, applicants will need a passport copy, passport-sized photograph, Emirates ID (if applicable), and supporting documentation related to property ownership and eligibility.","Question":"What documents will I need?","Title":"What documents will I need?","Provider":"nakheelcorporatefaqs"},{"Id":"2580fb95-ab99-47f5-9255-91d2dcd9c1bb","LastModified":"\/Date(1692005931000)\/","PublicationDate":"\/Date(1689234389000)\/","DateCreated":"\/Date(1689234390000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-financial-information-do-you-need-from-me-before-reserving-a-unit","ItemDefaultUrl":"/what-financial-information-do-you-need-from-me-before-reserving-a-unit","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":9,"Answer":"\u003cp\u003eYou must provide the below financial information in order to reserve a unit:\u003c/p\u003e\u003cul\u003e\u003cli\u003eConfirmation from the Credit Bureau \u003c/li\u003e\u003cli\u003e6 months Statement of Accounts\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What financial information do you need from me before reserving a unit?","Title":"What financial information do you need from me before reserving a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"562f2d92-76f9-45a4-9065-ba115f48f2b1","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689254300000)\/","DateCreated":"\/Date(1689254300000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-to-the-lost-property-if-i-don-t-pick-it-up","ItemDefaultUrl":"/what-happens-to-the-lost-property-if-i-don-t-pick-it-up","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":3,"Answer":"Lost items shall be stored in the lost and found offices for 30-45 days. After this period, if it is not picked up, it will be turned over to the Dubai Police, charity or disposed of.","Question":"What happens to the lost property if I don\u0026rsquo;t pick it up?","Title":"What happens to the lost property if I don’t pick it up?","Provider":"nakheelcorporatefaqs"},{"Id":"ec0f25a9-3e72-457b-9990-97eefeca0b1d","LastModified":"\/Date(1692005930000)\/","PublicationDate":"\/Date(1689247983000)\/","DateCreated":"\/Date(1689247983000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-sell-the-property-during-the-payment-plan-period","ItemDefaultUrl":"/can-i-sell-the-property-during-the-payment-plan-period","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":6,"Answer":"\u003cp\u003eYes, typically you can sell your property during the payment plan period. \u003cbr /\u003eThere may be specific criteria in place, based on the project. Therefore, you are requested to double check the requirements for sale in your SPA.\u0026nbsp;\u003c/p\u003e \u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Can I sell the property during the payment plan period?\u0026nbsp;","Title":"Can I sell the property during the payment plan period?","Provider":"nakheelcorporatefaqs"},{"Id":"4ff1a3fb-84b9-4d53-bd76-14a404e83178","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689248774000)\/","DateCreated":"\/Date(1689248774000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-after-the-home-orientation-will-my-snags-be-rectified","ItemDefaultUrl":"/how-long-after-the-home-orientation-will-my-snags-be-rectified","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":10,"Answer":"\u003cp\u003eThis may depend on the severity of the snags identified during the home orientation. Typically, snags are fixed within 30 days of the home orientation.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long after the home orientation will my snags be rectified?","Title":"How long after the home orientation will my snags be rectified?","Provider":"nakheelcorporatefaqs"},{"Id":"8b4b3664-9a52-4ec6-aada-0a3b67217bf2","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689239398000)\/","DateCreated":"\/Date(1689239398000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-renew-my-lease-contract","ItemDefaultUrl":"/how-do-i-renew-my-lease-contract","Category":["3446cd00-5
5603ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":5,"Answer":"\u003cp\u003eYou can renew your lease contract online via Nakheel Online Services or using the My Nakheel mobile app. \u0026nbsp;\u003c/p\u003e \u003cp\u003eYou must validate the below documents and ensure that they are up to date:\u003c/p\u003e\u003cul\u003e\u003cli\u003eTenant renewal form\u003c/li\u003e\u003cli\u003ePassport\u003c/li\u003e\u003cli\u003eEmirates ID\u003c/li\u003e\u003cli\u003eVisa\u003c/li\u003e\u003cli\u003eDEWA green bill copy\u003c/li\u003e\u003cli\u003eValid Trade Licence, and Valid Insurance (shops)\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e \u003cp\u003eYou also have the option to renew your lease contract in person at our offices:\u003cstrong\u003e \u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eFor Gardens \u0026ndash;\u003c/strong\u003e Nakheel Residential Office, India court, 1\u003csup\u003est\u003c/sup\u003e floor, Ibn Battuta Mall\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eFor International City \u0026ndash;\u003c/strong\u003e Nakheel Residential Office, 1\u003csup\u003est\u003c/sup\u003e floor, Dragon Mart 1, next to Trakhees office\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eOpening times:\u003c/strong\u003e \u003c/p\u003e\u003cp\u003eMonday to Friday, 8.30am to 5pm \u003c/p\u003eSaturday, 9am to 2pm\u003cp\u003e\u003c/p\u003e","Question":"How do I renew my lease contract?","Title":"How do I renew my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"b58a00cc-f653-4fc2-ae45-710007981ac1","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689234851000)\/","DateCreated":"\/Date(1689234851000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-pay-the-security-deposit","ItemDefaultUrl":"/how-do-i-pay-the-security-deposit","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":3,"Answer":"\u003cp\u003eYou can pay the security deposit for a retail unit through the following payment channels:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash\u003c/li\u003e\u003cli\u003eCheque\u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How do I pay the security deposit?","Title":"How do I pay the security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"10b44aa2-402c-46e0-a217-29b922681877","LastModified":"\/Date(1782389371000)\/","PublicationDate":"\/Date(1782146025000)\/","DateCreated":"\/Date(1782389371000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-can-i-access-the-service","ItemDefaultUrl":"/how-can-i-access-the-service","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":4,"Answer":"You can access the Visa Concierge by visiting the Meraas\u0026ndash;Nakheel Sales Centre in Al Sufouh, submitting an enquiry through our website, emailing us at xxxx, or calling xxxx. Once your enquiry is received, a dedicated concierge representative will guide you through every step of the process.","Question":"How can I access the service?","Title":"How can I access the service?","Provider":"nakheelcorporatefaqs"},{"Id":"b6711977-9d86-413c-b00e-93f06ea1b242","LastModified":"\/Date(1692005931000)\/","PublicationDate":"\/Date(1689239275000)\/","DateCreated":"\/Date(1689239275000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-penalty-if-i-do-not-renew-my-lease-before-the-highlighted-date","ItemDefaultUrl":"/is-there-a-penalty-if-i-do-not-renew-my-lease-before-the-highlighted-date","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":3,"Answer":"\u003cp\u003eYes, there is an overstaying fee associated with not renewing your lease before the highlighted date. \u0026nbsp;12% fees applicable per day. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003eYou can refer to your contract which will provide details on this. Alternatively, you can email the leasing team on \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for more information.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Is there a penalty if I do n
5603ot renew my lease before the highlighted date?\u0026nbsp;\u0026nbsp;","Title":"Is there a penalty if I do not renew my lease before the highlighted date?","Provider":"nakheelcorporatefaqs"},{"Id":"c1cf38b8-6c05-4f88-a616-5ad85e0d3159","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689262629000)\/","DateCreated":"\/Date(1689262629000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-need-to-request-a-move-in-permit","ItemDefaultUrl":"/what-documentation-do-i-need-to-request-a-move-in-permit","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":3,"Answer":"\u003cp\u003eIt is important to note that the documentation differs between an owner and a tenant. Below is the list of documents that you need to submit for a move-in permit from the Nakheel app/portal:\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cstrong\u003eOwner\u003c/strong\u003e\u003c/p\u003e \u003cul\u003e\u003cli\u003eTitle Deed or SPA (Sales and Purchase Agreement)\u003c/li\u003e\u003cli\u003eEmirates ID, Passport, and Visa copy of owner \u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eTenant\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eEjari\u003c/li\u003e\u003cli\u003eEmirates ID, Passport, and Visa copy of owner\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e \u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eIf a third-party moving company is involved, they must submit a daily pass/ permit request 1 to 2 working days prior to the required date as approvals will take 1 day.\u003c/p\u003e\u003cdiv\u003e\u003cbr /\u003e\u003c/div\u003e","Question":"What documentation do I 
5603need to request a move-in permit?","Title":"What documentation do I need to request a move-in permit?","Provider":"nakheelcorporatefaqs"},{"Id":"d737df71-77ab-47b7-87ec-54819ddcf3e5","LastModified":"\/Date(1692005932000)\/","PublicationDate":"\/Date(1689240551000)\/","DateCreated":"\/Date(1689240551000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-terminate-my-lease-contract1","ItemDefaultUrl":"/how-do-i-terminate-my-lease-contract1","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":4,"Answer":"\u003cp\u003eYou can send an email to request the termination of your lease to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e. You can also do this via the Nakheel website or using the My Nakheel mobile app. \u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003eYou also have the option to terminate your lease contract in person at the locations mentioned below:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eFor Gardens \u0026ndash;\u003c/strong\u003e Nakheel Residential Office, India court, 1\u003csup\u003est\u003c/sup\u003e floor, Ibn Battuta Mall\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eFor International City \u0026ndash;\u003c/strong\u003e Nakheel Residential Office, 1\u003csup\u003est\u003c/sup\u003e floor, Dragon Mart 1, next to Trakhees office\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eOpening times:\u003c/strong\u003e \u003c/p\u003e\u003cp\u003eMonday to Friday, 8.30am to 5pm \u003c/p\u003e\u003cp\u003eSaturday, 9am to 2pm\u003c/p\u003e\u003cp\u003eAdd the steps \u003c/p\u003e\u003cp\u003eDEWA clearance certificate\u003c/p\u003e\u003cp\u003eEmpower/chilled water clearance \u003c/p\u003e\u003cp\u003eFinal gas clearance cerficate\u003c/p\u003e\u003cp\u003eSettlement of any outstanding dues\u003c/p\u003e\u003cp\u003eMove out certificate \u003c/p\u003e\u003cp\u003eAttend end of lease inspection\u003c/p\u003e\u003cp\u003eHand over keys and access cards\u003c/p\u003e\u003ca href=\"mailto:[email protected]\"\u003e\u003c/a\u003e","Question":"How do I terminate my lease contract?","Title":"How do I terminate my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"4a9f479b-8863-4c30-91e5-8e1a5c767ca8","LastModified":"\/Date(1692005932000)\/","PublicationDate":"\/Date(1689240932000)\/","DateCreated":"\/Date(1689240932000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-will-it-take-for-the-security-deposit-to-be-refunded","ItemDefaultUrl":"/how-long-will-it-take-for-the-security-deposit-to-be-refunded","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":7,"Answer":"Your security deposit will be refunded within 30 \u0026nbsp;days, given that all the required documentation has been accurately provided to Nakheel and validated by the residential leasing team.","Question":"How long will it take for the security deposit to be refunded?","Title":"How long will it take for the security deposit to be refunded?","Provider":"nakheelcorporatefaqs"},{"Id":"288f69ec-ed9a-4c84-93ce-86434ca448e5","LastModified":"\/Date(1692005933000)\/","PublicationDate":"\/Date(1689235180000)\/","DateCreated":"\/Date(1689235180000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-adjust-my-security-deposit-towards-my-last-payment","ItemDefaultUrl":"/can-i-adjust-my-security-deposit-towards-my-last-payment","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":7,"Answer":"\u003cspan style=\"background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u003c/span\u003e\u003cp\u003eUnfortunately, this is not possible. However, if you require further information on this, please contact the retail leasing team directly via email at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e. \u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Can I adjust my security deposit towards my last payment?","Title":"Can I adjust my security deposit towards my last payment?","Provider":"nakheelcorporatefaqs"},{"Id":"0700ef61-0d85-4537-9aea-64305974ac2d","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689258855000)\/","DateCreated":"\/Date(1689258855000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"if-i-make-a-duplicate-payment-how-soon-can-i-get-the-refund","ItemDefaultUrl":"/if-i-make-a-duplicate-payment-how-soon-can-i-get-the-refund","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":13,"Answer":"\u003cp\u003eTypically, duplicate payments made are carried over to the next quarter. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003ePlease email our NCM team and one of our team members will assist you.\u003c/p\u003e\u003cp\u003eEmail address: \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003ca href=\"mailto:\"\u003e\u003c/a\u003e\u0026nbsp;\u0026nbsp;.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"If I make a duplicate payment, how soon can I get the refund?","Title":"If I make a duplicate payment, how soon can I get the refund?","Provider":"nakheelcorporatefaqs"},{"Id":"6ebd3063-9c21-4bfd-a8c7-eb2205f98f95","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689247712000)\/","DateCreated":"\/Date(1689247712000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-make-a-late-payment","ItemDefaultUrl":"/what-happens-if-i-make-a-late-payment","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":3,"Answer":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eIn accordance with the SPA, a penalty may be applicable, please refer to your SPA payment clause.\u0026nbsp;\u003c/p\u003e","Question":"What happens if I make a late payment?\u0026nbsp;","Title":"What happens if I make a late payment?","Provider":"nakheelcorporatefaqs"},{"Id":"bce019ee-160d-4da7-ab9c-f8ff51da9ed8","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689232014000)\/","DateCreated":"\/Date(1689232014000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-are-the-anchorage-locations","ItemDefaultUrl":"/where-are-the-anchorage-locations","Category":["ea600929-248d-46e5-8e79
5603-ff618128f875"],"SortOrder":5,"Answer":"\u003cp\u003eNakheel has 5 anchorage locations available across Dubai. These include:\u003c/p\u003e\u003cul\u003e\u003cli\u003eDubai Waterfront, Jebel Ali\u003c/li\u003e\u003cli\u003eEast Bay, Palm Jumeirah \u003c/li\u003e\u003cli\u003eWest Bay, Palm Jumeirah \u003c/li\u003e\u003cli\u003eDubai Islands\u003c/li\u003e\u003cli\u003eAntarctica, World Island\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eWhere are the anchorage locations?\u003c/div\u003e","Title":"Where are the anchorage locations?","Provider":"nakheelcorporatefaqs"},{"Id":"1ea3547c-4634-49f1-9be3-557126057a44","LastModified":"\/Date(1692005931000)\/","PublicationDate":"\/Date(1689258195000)\/","DateCreated":"\/Date(1689258195000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-split-my-service-charge-payments-through-installments","ItemDefaultUrl":"/can-i-split-my-service-charge-payments-through-installments","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":8,"Answer":"\u003cp\u003eUnfortunately, as per Nakheel Community Management policy, this cannot be done. However, you are advised to contact the Nakheel Community Management debt recovery team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e for further assistance as there may be exceptions to the rule.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Can I split my service charge payments through installments?","Title":"Can I split my service charge payments through installments?","Provider":"nakheelcorporatefaqs"},{"Id":"a0bcefc2-b711-44cd-976e-77d6d2dd99ef","LastModified":"\/Date(1692005936000)\/","PublicationDate":"\/Date(1689245479000)\/","DateCreated":"\/Date(1689245479000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-to-make-a-payment-to-register-interest","ItemDefaultUrl":"/do-i-need-to-make-a-payment-to-register-interest","Category":["93778dbb-f8f5-4766-96b6-119f36477015"],"SortOrder":3,"Answer":"\u003cp\u003eNo, you are not required to make any payments to register your interest in a property. Please contact a Nakheel Sales Agent for further details related to the property purchase.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Do I need to make a payment to register interest?\u0026nbsp;","Title":"Do I need to make a payment to register interest?","Provider":"nakheelcorporatefaqs"},{"Id":"0a5f7c95-7718-4bcd-80b0-7326228310ee","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689259662000)\/","DateCreated":"\/Date(1689259662000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-need-to-request-a-move-out-permit","ItemDefaultUrl":"/what-documentation-do-i-need-to-request-a-move-out-permit","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":3,"Answer":"\u003cp\u003eIt is important to note that the documentation differs between an owner and a tenant. Below is the list of documents that you need to submit for a move-out permit from the Nakheel app/portal:\u003cbr /\u003e\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eOwner:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eTitle Deed or SPA (Sales and Purchase Agreement)\u003c/li\u003e\u003cli\u003eEmirates ID, Passport, and Visa copy of owner \u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eTenant:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eEjari\u003c/li\u003e\u003cli\u003eEmirates ID, Passport, and Visa copy of owner\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e \u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eIf a third-party moving company is involved, they must submit a daily pass/ permit request 1 to 2 working days prior to the required date as approvals will take 1 day.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What documentation do I 
5603need to request a move-out permit?","Title":"What documentation do I need to request a move-out permit?","Provider":"nakheelcorporatefaqs"},{"Id":"c25dd6e9-8208-4061-ae06-24c9995e0064","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689253433000)\/","DateCreated":"\/Date(1689253433000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"why-do-i-need-to-apply-for-an-noc-for-private-parties","ItemDefaultUrl":"/why-do-i-need-to-apply-for-an-noc-for-private-parties","Category":["c3ec78c3-df01-4cc5-8c4f-a81e90bdeded"],"SortOrder":5,"Answer":"\u003cp\u003eAny events (sporting or community events) to be organised in the common areas of Nakheel properties require a No Objection Certificate from Nakheel. \u003c/p\u003e\u003cp\u003eThis is to ensure that the event follows the Community, Safety and Waste Management guidelines of Nakheel and the Government regulations.\u003c/p\u003e \u003cp\u003e\u003c/p\u003e","Question":"Why do I need to apply for an NOC for private parties?","Title":"Why do I need to apply for an NOC for private parties?","Provider":"nakheelcorporatefaqs"},{"Id":"d8d9f0d0-1365-4050-9ff8-9165a566f735","LastModified":"\/Date(1692005931000)\/","PublicationDate":"\/Date(1689240250000)\/","DateCreated":"\/Date(1689240250000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-is-my-contract-end-date","ItemDefaultUrl":"/when-is-my-contract-end-date","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":1,"Answer":"\u003cp\u003eYou can find your lease end date on your:\u003c/p\u003e\u003cul\u003e\u003cli\u003eLease contract, typically highlighted on the first page\u003c/li\u003e\u003cli\u003eTenancy Information Contract Registration Certificate (Ejari)\u003c/li\u003e\u003c/ul\u003e","Question":"When is my contract end date?\u0026nbsp;","Title":"When is my contract end date?","Provider":"nakheelcorporatefaqs"},{"Id":"1bacaf66-fb2b-4a7b-8511-1875a4058fb8","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689265093000)\/","DateCreated":"\/Date(1689265093000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-need-to-show-to-apply-for-a-daily-permit","ItemDefaultUrl":"/what-documentation-do-i-need-to-show-to-apply-for-a-daily-permit","Category":["d4adf57c-9640-4269-8bf4-d029a0e30607"],"SortOrder":4,"Answer":"\u003cp\u003eBelow is the list of documents that you would need to submit for a Daily Pass/Permit from Nakheel:\u003c/p\u003e\u003cul\u003e\u003cli\u003eLandlord/Tenant NOC\u003c/li\u003e\u003cli\u003eValid Visa copy or valid Emirates ID of the employees (front and back side)\u003c/li\u003e\u003cli\u003eValid Trade Licence of the company\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e \u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003eIn addition to the above, the Nakheel Security team may request additional documentation depending upon the scope of work.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What documentation do I 
5603need to show to apply for a Daily Permit?","Title":"What documentation do I need to show to apply for a Daily Permit?","Provider":"nakheelcorporatefaqs"},{"Id":"06852ae9-8741-4d52-802c-a938c2bfc701","LastModified":"\/Date(1692005911000)\/","PublicationDate":"\/Date(1689864167000)\/","DateCreated":"\/Date(1691390279000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-schedule-a-property-viewing-online","ItemDefaultUrl":"/can-i-schedule-a-property-viewing-online","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":2,"Answer":"\u003cp\u003eFor all residential viewing, please call the residential leasing team on +971 4 390 3333 and a property leasing agent will be assigned to you.\u003c/p\u003e","Question":"Can I schedule a property viewing online?","Title":"Can I schedule a property viewing online?","Provider":"nakheelcorporatefaqs"},{"Id":"df207f17-64fa-43ab-a154-7f86aa7f3ce0","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689238083000)\/","DateCreated":"\/Date(1689238083000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"who-can-renew-my-lease-contract-does-it-have-to-be-the-legal-owner","ItemDefaultUrl":"/who-can-renew-my-lease-contract-does-it-have-to-be-the-legal-owner","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":12,"Answer":"\u003cp\u003eYou can have another individual renew the lease on your behalf, as long as they are an authorised signatory or POA holder. If not, they cannot renew. As a legal owner, you will need to do the renewal yourself.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Who can renew my lease contract? Does it have to be the legal owner?","Title":"Who can renew my lease contract? Does it have to be the legal owner?","Provider":"nakheelcorporatefaqs"},{"Id":"927e284a-8b99-42d7-aaf6-ec9baa8719fd","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689239202000)\/","DateCreated":"\/Date(1689239202000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-before-the-contract-end-date-do-i-need-to-renew-my-lease1","ItemDefaultUrl":"/how-long-before-the-contract-end-date-do-i-need-to-renew-my-lease1","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":2,"Answer":"\u003cp\u003eYou can renew your lease 60 days before your contract is due to expire. Nakheel will send a notice for renewal 90 days before your contract end date.\u003c/p\u003e","Question":"How long before the contract end date do I need to renew my lease?\u0026nbsp;","Title":"How long before the contract end date do I need to renew my lease?","Provider":"nakheelcorporatefaqs"},{"Id":"68eadf18-fd8d-4c43-ad7c-eac3d4e50b7d","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689244341000)\/","DateCreated":"\/Date(1689244342000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-are-the-property-details-listed-(sq-ft-rooms-bathrooms-etc.)","ItemDefaultUrl":"/where-are-the-property-details-listed-(sq-ft-rooms-bathrooms-etc.)","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":4,"Answer":"\u003cp\u003eYou can find all of this information on the Nakheel website, listed under each project.\u003c/p\u003e","Question":"Where are the property details listed? (Sq ft, rooms, bathrooms, etc.)?","Title":"Where are the property details listed? (Sq ft, rooms, bathrooms, etc.)?","Provider":"nakheelcorporatefaqs"},{"Id":"b7c9aa1c-c7f1-40c4-b099-32f16b0214c3","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689255482000)\/","DateCreated":"\/Date(1689255482000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-sizes-and-costs-of-renting-a-storage-locker","ItemDefaultUrl":"/what-are-the-sizes-and-costs-of-renting-a-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":4,"Answer":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003e\u003cstrong\u003eMarina Residences:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThere are currently 3 sizes available:\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Small: AED 3,200 per year excluding VAT\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Medium: AED 5,700 per year excluding VAT\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Large: AED 9,000 per year excluding VAT\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eShoreline Apartments:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThere are currently 3 sizes available:\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Small: AED 1,500 per year excluding VAT\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Medium: AED 2,100 per year excluding VAT\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Large: AED 3,000 per year excluding VAT\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003cstrong\u003eMasakin Al Furjan:\u003c/strong\u003e\u003c/p\u003e \u003cp\u003ePlease visit the security office in the community or email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e and the team will be able to share details of the pricing structure.\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"What are the sizes and costs of renting a storage locker?","Title":"What are the sizes and costs of renting a storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"aee0e2fe-35af-45ff-975e-7e62dc64285e","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689237533000)\/","DateCreated":"\/Date(1689237533000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-i-need-to-renew-my-lease-contract","ItemDefaultUrl":"/what-documentation-do-i-need-to-renew-my-lease-contract","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":7,"Answer":"\u003cp\u003eDuring the lease renewal process, you will be required to submit the following documentation:\u003c/p\u003e\u003cul\u003e\u003cli\u003eEmirates ID of the signatory and manager\u003c/li\u003e\u003cli\u003ePassport copy of the signatory and manager\u003c/li\u003e\u003cli\u003eVisa copy of the signatory and manager\u003c/li\u003e\u003cli\u003eTrade licence of the company\u003c/li\u003e\u003cli\u003ePower of Attorney (POA), if applicable\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;
5603\u003c/p\u003e","Question":"What documentation do I need to renew my lease contract?","Title":"What documentation do I need to renew my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"f482ed5f-2db0-4cf7-bbd8-b5f67e36f552","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689257488000)\/","DateCreated":"\/Date(1689257488000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-do-i-find-property-and-customer-reference-numbers","ItemDefaultUrl":"/where-do-i-find-property-and-customer-reference-numbers","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":6,"Answer":"\u003cp\u003eThe Property and the Customer Reference numbers can be found in the following places:\u003c/p\u003e\u003cul\u003e\u003cli\u003eService Charge Statement of Accounts\u003c/li\u003e\u003cli\u003eService Charge Invoice\u003cbr /\u003e\u003c/li\u003e\u003c/ul\u003e \u003cp\u003eIf you are unable to find it on the above, please call 800-NAKHEEL and the call center agent will be able to provide you with this information once you have passed the necessary security checks.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Where do I find Property and Customer Reference numbers?\u0026nbsp;","Title":"Where do I find Property and Customer Reference numbers?","Provider":"nakheelcorporatefaqs"},{"Id":"0cf49504-92ee-44ac-9378-e2a5fc10035b","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689247757000)\/","DateCreated":"\/Date(1689247757000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-if-i-can-no-longer-pay-my-instalments","ItemDefaultUrl":"/what-if-i-can-no-longer-pay-my-instalments","Category":["45099b74-717d-44b7-b008-7006d79f34e5"],"SortOrder":4,"Answer":"\u003cp\u003eThe following process is followed if instalment payments cannot be made:\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003eYou will receive a Notice of Default (NOD) which highlights that your payment needs to be made within the next 30 days\u0026nbsp;\u0026nbsp;\u003c/li\u003e\u003cli\u003eIf you fail to complete the payment following the NOD, you will have the property ownership terminated upon the DLD\u0026rsquo;s approval.\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e","Question":"What if I can no longer pay my instalments?\u0026nbsp;","Title":"What if I can no longer pay my instalments?","Provider":"nakheelcorporatefaqs"},{"Id":"9afd699e-a541-4ac8-8e07-bc3903e042dc","LastModified":"\/Date(1692005924000)\/","PublicationDate":"\/Date(1689264156000)\/","DateCreated":"\/Date(1689264156000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"are-there-any-charges-associated-with-long-term-access-permits","ItemDefaultUrl":"/are-there-any-charges-associated-with-long-term-access-permits","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":4,"Answer":"\u003cp\u003eYes, this is dependent on the scope of work. Charges of AED 52.50 per person apply to work that require an NOC from Nakheel \u0026amp; Trakhees (construction, modification and extension work).\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Are there any charges associated with long-term access permits?","Title":"Are there any charges associated with long-term access permits?","Provider":"nakheelcorporatefaqs"},{"Id":"52d07349-af4f-4477-b1d3-7dc8e74d074b","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689234327000)\/","DateCreated":"\/Date(1689234328000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-many-units-can-i-reserve-at-a-single-time","ItemDefaultUrl":"/how-many-units-can-i-reserve-at-a-single-time","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":8,"Answer":"\u003cp\u003eThere is no limit to the number of units that you are able to reserve.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How many units can I reserve at a single time?","Title":"How many units can I reserve at a single time?","Provider":"nakheelcorporatefaqs"},{"Id":"030628db-820b-4a75-9dc7-cc0c74f020df","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689241016000)\/","DateCreated":"\/Date(1689241016000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"through-what-channel-will-the-security-deposit-be-refunded","ItemDefaultUrl":"/through-what-channel-will-the-security-deposit-be-refunded","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":9,"Answer":"\u003cp\u003eYour security deposit will be refunded by bank transfer within 30 to 45 days, given that all the required documentation has been accurately provided and validated by the residential leasing team.\u003c/p\u003e","Question":"Through what channel will the security deposit be refunded?","Title":"Through what channel will the security deposit be refunded?","Provider":"nakheelcorporatefaqs"},{"Id":"8c4b1318-b40a-4251-bbd0-e26fb0f8b2c9","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689241543000)\/","DateCreated":"\/Date(1689241543000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-pay-my-rent","ItemDefaultUrl":"/how-do-i-pay-my-rent","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":3,"Answer":"\u003cp\u003eRent payments can be paid through the following channels:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCash (up to AED40,000)\u003c/li\u003e\u003cli\u003eCheques\u003c/li\u003e\u003cli\u003eCredit or debit card\u003c/li\u003e\u003cli\u003eBank transfer\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How do I pay my rent?","Title":"How do I pay my rent?","Provider":"nakheelcorporatefaqs"},{"Id":"9e11e61c-acea-4964-b5ed-9bd3f7b96f6c","LastModified":"\/Date(1692005929000)\/","PublicationDate":"\/Date(1689260055000)\/","DateCreated":"\/Date(1689260055000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"do-i-need-multiple-permits-for-multiple-deliveries","ItemDefaultUrl":"/do-i-need-multiple-permits-for-multiple-deliveries","Category":["36329bbe-0257-47e6-87d9-f1ddf21fd524"],"SortOrder":9,"Answer":"\u003cp\u003eIf the request is made by the owner/ tenant, they can attach all documents related to the multiple companies in one application. However, if the request is being made by the third-party, then the company themselves and each company involved will be required to have their own permit.\u003cbr /\u003e\u003c/p\u003e \u003cp\u003e\u003cstrong\u003eNote:\u003c/strong\u003e For minor delivery of items which doesn\u0026rsquo;t cause any damage to Nakheel assets and if no fixing is required, the Security team will assist after verifying the move-out permit and delivery note.\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"Do I need multiple permits for multiple deliveries?\u0026nbsp;","Title":"Do I need multiple permits for multiple deliveries?","Provider":"nakheelcorporatefaqs"},{"Id":"64f6757d-88a8-466c-a2c0-1840cabc498e","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689231879000)\/","DateCreated":"\/Date(1689231879000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-services-benefits-of-being-a-marina-member","ItemDefaultUrl":"/what-are-the-services-benefits-of-being-a-marina-member","Category":["ea600929-248d-46e5-8e79
5603-ff618128f875"],"SortOrder":4,"Answer":"\u003cp\u003eYou will receive several benefits for becoming a marina member like: \u003cbr /\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eFree access to 5 anchorages across Dubai\u003cul\u003e\u003cli\u003eDubai Waterfront, Jebel Ali\u003c/li\u003e\u003cli\u003eEast Bay, Palm Jumeirah\u003c/li\u003e\u003cli\u003eWest Bay, Palm Jumeirah \u003c/li\u003e\u003cli\u003eDubai Islands\u003c/li\u003e\u003cli\u003eAntarctica, World Island\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003eDock and dine services \u003c/li\u003e\u003cli\u003eJetty access (boats can dock here)\u003c/li\u003e\u003cli\u003e24/7 docking assistance\u003c/li\u003e\u003cli\u003e24/7 buggy transfer from vessel to the car parking \u003c/li\u003e\u003cli\u003e24/7 CCTV and security \u003c/li\u003e\u003cli\u003eComplimentary ice supply\u003c/li\u003e\u003cli\u003eComplimentary rescue towing services (within limited zone)\u003c/li\u003e\u003cli\u003eComplimentary Wi-Fi access within marina \u003c/li\u003e\u003cli\u003eWashroom and shower facilities\u003c/li\u003e\u003cli\u003eSupport with sailing permit application\u003c/li\u003e\u003cli\u003eLaunderette (only at Palm Marinas)\u003cbr /\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003eIf you require more information on memberships and prices, please reach out to us at:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u0026nbsp;[email protected]\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Friday - 8.30am to 5pm\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eWhat are the services / benefits of being a marina member?\u003c/div\u003e","Title":"What are the services / benefits of being a marina member?","Provider":"nakheelcorporatefaqs"},{"Id":"b63174b9-cdc4-45d2-8a4b-7b864335e52b","LastModified":"\/Date(1692005913000)\/","PublicationDate":"\/Date(1689248864000)\/","DateCreated":"\/Date(1689248864000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-community-orientation-be-carried-out-during-my-home-orientation","ItemDefaultUrl":"/can-community-orientation-be-carried-out-during-my-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":11,"Answer":"\u003cp\u003eDuring the home orientation visit, you will be briefed on the community and the facilities. However, community orientations can be arranged separately with Community Management at any time post-handover.\u003c/p\u003e","Question":"Can community orientation be carried out during my home orientation?","Title":"Can community orientation be carried out during my home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"a2a36979-f3bb-41a9-8db4-16356413616a","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689239328000)\/","DateCreated":"\/Date(1689239328000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-increase-decrease-in-my-lease-contract","ItemDefaultUrl":"/what-is-the-increase-decrease-in-my-lease-contract","Category":["3446cd00-5ac5-4d9b-90dd-05d18d06a6f0"],"SortOrder":4,"Answer":"\u003cp\u003eNakheel follows the RERA index in relation to any increases or decreases to lease contracts.\u003c/p\u003ePlease note that you will be highlighted of the change 90 days prior to your lease end date. If you require further information on this, please send an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What is the increase/decrease in my lease contract?\u0026nbsp;","Title":"What is the increase/decrease in my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"93826d63-2bf9-413b-ad04-4c425d708d7a","LastModified":"\/Date(1692005933000)\/","PublicationDate":"\/Date(1689235384000)\/","DateCreated":"\/Date(1689235384000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-charge-associated-with-terminating-my-lease-early","ItemDefaultUrl":"/is-there-a-charge-associated-with-terminating-my-lease-early","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":3,"Answer":"\u003cp\u003eThere are no early termination clauses in the contract.\u003c/p\u003eHowever, if you would like to get more information related to early contract termination, please contact the retail leasing team via email on \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e","Question":"Is there a charge associated with terminating my lease early?","Title":"Is there a charge associated with terminating my lease early?","Provider":"nakheelcorporatefaqs"},{"Id":"6d47fe10-6172-4ba3-a2ad-7ac1b3c61d1d","LastModified":"\/Date(1692005935000)\/","PublicationDate":"\/Date(1689241818000)\/","DateCreated":"\/Date(1689241818000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-adjust-my-rent-deposit-towards-my-last-payment","ItemDefaultUrl":"/can-i-adjust-my-rent-deposit-towards-my-last-payment","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":8,"Answer":"\u003cp\u003e\u003cspan style=\"background-color:transparent;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003e\u0026nbsp;
5603\u003c/span\u003eUnfortunately, you cannot adjust the rent deposit towards your last payment.\u0026nbsp;\u003c/p\u003e","Question":"Can I adjust my rent deposit towards my last payment?","Title":"Can I adjust my rent deposit towards my last payment?","Provider":"nakheelcorporatefaqs"},{"Id":"fcb27e5e-cd06-43b9-99e7-7462c29e2984","LastModified":"\/Date(1692005937000)\/","PublicationDate":"\/Date(1689256313000)\/","DateCreated":"\/Date(1689256313000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-physically-view-the-storage-lockers-available","ItemDefaultUrl":"/can-i-physically-view-the-storage-lockers-available","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":11,"Answer":"\u003cp\u003eYes, this is possible and recommended prior to renting out the storage locker. \u003cbr /\u003e\u003c/p\u003e \u003cp\u003ePlease visit the Security office within the community to check availability of storage lockers. The three communities that offer storage lockers include:\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Marina Residences\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Shoreline Apartments\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Masakin Al Furjan\u003cstrong\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"Can I physically view the storage lockers available?","Title":"Can I physically view the storage lockers available?","Provider":"nakheelcorporatefaqs"},{"Id":"dd8011f7-d8b3-4521-b5aa-d1517fa271fe","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689241486000)\/","DateCreated":"\/Date(1689241486000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-happens-if-i-do-not-pay-my-rent-security-deposit","ItemDefaultUrl":"/what-happens-if-i-do-not-pay-my-rent-security-deposit","Category":["3b80b03d-2fd9-43fe-99cd-be98618b4408"],"SortOrder":2,"Answer":"\u003cp\u003eUnfortunately, the security deposit is non-negotiable. All customers must pay a deposit ahead of renting a property from Nakheel. Dubai law stipulates that landlords have the right to collect a deposit from tenants.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"What happens if I do not pay my rent/ security deposit?","Title":"What happens if I do not pay my rent/ security deposit?","Provider":"nakheelcorporatefaqs"},{"Id":"2cf91121-3597-4ca4-b376-62d6b1693ae8","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689238024000)\/","DateCreated":"\/Date(1689238024000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-do-a-short-term-renewal-for-my-contract","ItemDefaultUrl":"/can-i-do-a-short-term-renewal-for-my-contract","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":11,"Answer":"\u003cp\u003eYes, you do have the option to take out a short-term renewal. However, this is dependent on the negotiation with the Nakheel leasing manager. \u003c/p\u003e\u003cp\u003e\u0026nbsp;For more information on this, please send us an email to \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e\u0026nbsp; \u003ca href=\"mailto:\"\u003e\u003c/a\u003eor contact your leasing manager directly.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"Can I do a short-term renewal for my contract?","Title":"Can I do a short-term renewal for my contract?","Provider":"nakheelcorporatefaqs"},{"Id":"16a44c1f-677a-4059-bd0f-0aa7526e0990","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689234024000)\/","DateCreated":"\/Date(1689234025000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-can-i-go-to-view-the-units-available-to-reserve","ItemDefaultUrl":"/where-can-i-go-to-view-the-units-available-to-reserve","Category":["9b4e2047-117f-4374-8885-0412c1ed99c7"],"SortOrder":2,"Answer":"\u003cp\u003ePlease email \u003ca href=\"mailto:%[email protected]\"\u003e\u0026nbsp;[email protected]\u003c/a\u003e with the relevant details and a member of the leasing team will assist you with your enquiry.\u003c/p\u003e","Question":"Where can I go to view the units available to reserve?","Title":"Where can I go to view the units available to reserve?","Provider":"nakheelcorporatefaqs"},{"Id":"c20e9d2e-1f82-4ba9-9cef-1ef8f54af8a0","LastModified":"\/Date(1692005942000)\/","PublicationDate":"\/Date(1689235275000)\/","DateCreated":"\/Date(1689235275000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-my-contract-end-date","ItemDefaultUrl":"/what-is-my-contract-end-date","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":1,"Answer":"\u003cp\u003eYour contract end date will be detailed out in the lease particulars section of the contract, highlighted on the first 3 pages. Please read through this section to find out exactly when your contract is up for renewal.\u003c/p\u003e","Question":"What is my contract end date?","Title":"What is my contract end date?","Provider":"nakheelcorporatefaqs"},{"Id":"72c08c5b-6f1d-44ef-9cf5-e348650af0f7","LastModified":"\/Date(1692005918000)\/","PublicationDate":"\/Date(1689244055000)\/","DateCreated":"\/Date(1689244055000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-arrange-a-v
5603iewing-ahead-of-reserving-a-unit1","ItemDefaultUrl":"/can-i-arrange-a-viewing-ahead-of-reserving-a-unit1","Category":["496b64af-2dc1-4d0c-a990-b2460e6d05b1"],"SortOrder":2,"Answer":"\u003cp\u003eYes, you have the option to arrange a viewing ahead of reserving a unit. Please contact your leasing point of contact or reach out to Nakheel through any of the below channels:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e \u003ca href=\"mailto:\"\u003e\u003c/a\u003e\u003cstrong\u003eCall: \u003c/strong\u003e+971 4 390 3333\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eVisit the Nakheel Residential Leasing Office: \u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eHome Rental Office, 1\u003csup\u003est\u003c/sup\u003e floor, above Home Box, Persia Court, Ibn Battuta Mall\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eOpening times: \u003c/strong\u003e\u003c/p\u003e\u003cp\u003eMonday to Friday, 8.30am to 5pm \u003c/p\u003e\u003cp\u003eSaturday, 9am to 2pm\u003c/p\u003e","Question":"Can I arrange a viewing ahead of reserving a unit?","Title":"Can I arrange a viewing ahead of reserving a unit?","Provider":"nakheelcorporatefaqs"},{"Id":"b38beb63-afc9-4e7c-ba16-0b5cdb50bf1a","LastModified":"\/Date(1692005944000)\/","PublicationDate":"\/Date(1689256020000)\/","DateCreated":"\/Date(1689256020000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-check-which-storage-lockers-are-available","ItemDefaultUrl":"/how-do-i-check-which-storage-lockers-are-available","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":7,"Answer":"\u003cp\u003eYou have three options to check the availability of storage lockers:\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Visit the security office in the community and request to view the available storage lockers. This is highly recommended. \u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Email \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003erequesting the available options for storage lockers at your desired location and the relevant team will get back to you.\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e-\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; Call the community Security Office to check which lockers are currently available.\u003c/p\u003e\u003cp data-list=\"0\" data-level=\"1\"\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"How do I check which storage lockers are available?","Title":"How do I check which storage lockers are available?","Provider":"nakheelcorporatefaqs"},{"Id":"d475f311-8db8-4ea6-95c2-7e26d1dcb46f","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689255265000)\/","DateCreated":"\/Date(1689255265000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-maintenance-services-associated-with-the-storage-locker","ItemDefaultUrl":"/what-are-the-maintenance-services-associated-with-the-storage-locker","Category":["b387c60b-c4e3-4c22-af45-2e797d77ecc6"],"SortOrder":2,"Answer":"\u003cp\u003e\u003cstrong\u003e\u003c/strong\u003eYou are responsible for maintaining the locker. However, the infrastructure of the space will be managed by Nakheel.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e","Question":"What are the maintenance services associated with the storage locker?","Title":"What are the maintenance services associated with the storage locker?","Provider":"nakheelcorporatefaqs"},{"Id":"de9525f4-bdcf-47a3-a5f7-357e65ee47b1","LastModified":"\/Date(1692005939000)\/","PublicationDate":"\/Date(1689245600000)\/","DateCreated":"\/Date(1689245600000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-can-i-view-the-property","ItemDefaultUrl":"/when-can-i-view-the-property","Category":["93778dbb-f8f5-4766-96b6-119f36477015"],"SortOrder":5,"Answer":"\u003cp\u003eThe Nakheel Sales Agent will coordinate with you to arrange for an open house to visit and view the property, in case of ready built properties.\u0026nbsp;\u003c/p\u003e","Question":"When can I view the property?","Title":"When can I view the property?","Provider":"nakheelcorporatefaqs"},{"Id":"e96c68a3-4bf5-41d8-aff1-d0c8dbb01d4a","LastModified":"\/Date(1692005920000)\/","PublicationDate":"\/Date(1689254480000)\/","DateCreated":"\/Date(1689254480000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"where-is-the-lost-and-found-section-across-the-nakheel-malls","ItemDefaultUrl":"/where-is-the-lost-and-found-section-across-the-nakheel-malls","Category":["07a66427-e6c8-4168-b212-b3f5753f0cad"],"SortOrder":7,"Answer":"\u003cp\u003e\u003cspan style=\"background-color:transparent;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;\"\u003eLost and found section can be found in the Security offices at Nakheel\u0026rsquo;s malls.\u0026nbsp;\u003c/span\u003e\u003cbr /\u003e\u003c/p\u003e","Question":"Where is the lost and found section across the Nakheel Malls?","Title":"Where is the lost and found section across the Nakheel Malls?","Provider":"nakheelcorporatefaqs"},{"Id":"ab824982-5d57-41b0-9a23-7f5b49ebdf56","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689248162000)\/","DateCreated":"\/Date(1689248162000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-schedule-my-h
5603ome-orientation","ItemDefaultUrl":"/how-do-i-schedule-my-home-orientation","Category":["177a3fdd-cc99-4e92-b21b-0e4827fcb349"],"SortOrder":2,"Answer":"\u003cp\u003eYou will receive an email from Nakheel advising you that your property is now ready for home orientation. After this, the handover team will work with you to schedule an appointment.\u003c/p\u003e","Question":"How do I schedule my home orientation?","Title":"How do I schedule my home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"bf97aa4a-7a69-44c2-8d88-6ab5dcd17b83","LastModified":"\/Date(1692005927000)\/","PublicationDate":"\/Date(1689234994000)\/","DateCreated":"\/Date(1689234994000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-conditions-to-get-my-security-deposit-back","ItemDefaultUrl":"/what-are-the-conditions-to-get-my-security-deposit-back","Category":["f5a5b6a0-bb75-4aba-b9a3-d5f60a3aecfa"],"SortOrder":4,"Answer":"\u003cp\u003eThe terms and conditions associated with getting your security deposit back from Nakheel will be highlighted your lease contract, so please read through your contract in detail.\u003c/p\u003e\u003cp\u003eIf you require further information on security deposits, please contact the retail leasing team via email at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e.\u0026nbsp;\u003c/p\u003e \u003cul\u003e\u003c/ul\u003e\u003cp\u003e\u003cbr /\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What are the conditions to get my security deposit back?","Title":"What are the conditions to get my security deposit back?","Provider":"nakheelcorporatefaqs"},{"Id":"75ca4d26-4721-4b4b-942f-0d3cb1416584","LastModified":"\/Date(1692005943000)\/","PublicationDate":"\/Date(1689240476000)\/","DateCreated":"\/Date(1689240476000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"is-there-a-charge-associated-with-terminating-my-lease-early1","ItemDefaultUrl":"/is-there-a-charge-associated-with-terminating-my-lease-early1","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":3,"Answer":"Yes, early termination fee is applicable subject to termination approval. This is dealt with by the residential leasing team on a case-by-case basis. . If you require more information on this, please send an email to the residential leasing team at \u003ca href=\"mailto:[email protected]\"\[email protected]\u003c/a\u003e","Question":"Is there a charge associated with terminating my lease early?","Title":"Is there a charge associated with terminating my lease early?","Provider":"nakheelcorporatefaqs"},{"Id":"62ee93aa-7d42-4fa0-b7b3-5125f1a48e41","LastModified":"\/Date(1782389372000)\/","PublicationDate":"\/Date(1782146265000)\/","DateCreated":"\/Date(1782389372000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"does-using-the-service-guarantee-visa-approval","ItemDefaultUrl":"/does-using-the-service-guarantee-visa-approval","Category":["cd5c38c6-14f0-4159-90fc-ec382251f01c"],"SortOrder":10,"Answer":"No. All visa approvals remain subject to the discretion of the relevant UAE government authorities. The concierge service facilitates the application process but cannot guarantee approval.","Question":"Does using the service guarantee visa approval?","Title":"Does using the service guarantee visa approval?","Provider":"nakheelcorporatefaqs"},{"Id":"bc16713f-2660-4532-b0e4-d1a6f26a5f1f","LastModified":"\/Date(1692005920000)\/","PublicationDate":"\/Date(1689239025000)\/","DateCreated":"\/Date(1689239025000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-increase-or-decrease-in-my-lease-contract1","ItemDefaultUrl":"/what-is-the-increase-or-decrease-in-my-lease-contract1","Category":["18fa3111-33a0-46f5-8161-e846bbfeef6e"],"SortOrder":4,"Answer":"\u003cp\u003eThe incremental increases or decreases on the retail leasing contracts are typically agreed up front with Nakheel. These will be highlighted in the rent section of your lease contract, so please read your contract thoroughly for this information.\u003c/p\u003e","Question":"What is the increase or decrease in my lease contract?","Title":"What is the increase or decrease in my lease contract?","Provider":"nakheelcorporatefaqs"},{"Id":"d95a4ea1-13ac-4d37-bf9a-7ce3f9e0cc62","LastModified":"\/Date(1692005934000)\/","PublicationDate":"\/Date(1689257335000)\/","DateCreated":"\/Date(1689257335000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-is-the-limit-for-cash-payments","ItemDefaultUrl":"/what-is-the-limit-for-cash-payments","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":5,"Answer":"\u003cp\u003eCash payments have a limit of AED 40,000.\u
5603003c/p\u003e","Question":"What is the limit for cash payments?","Title":"What is the limit for cash payments?","Provider":"nakheelcorporatefaqs"},{"Id":"8d8afa6b-451f-4ede-8082-cac9a63c6e9a","LastModified":"\/Date(1692005921000)\/","PublicationDate":"\/Date(1689244229000)\/","DateCreated":"\/Date(1689244229000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"when-can-i-schedule-a-residential-property-viewing","ItemDefaultUrl":"/when-can-i-schedule-a-residential-property-viewing","Category":["a9a9adce-6e24-44fd-adcc-c5040c1f6dca"],"SortOrder":2,"Answer":"\u003cp\u003eYou have the option to schedule a residential property viewing any day of the week (Monday to Sunday) between 8am and 6pm.\u003c/p\u003e","Question":"When can I schedule a residential property viewing?","Title":"When can I schedule a residential property viewing?","Provider":"nakheelcorporatefaqs"},{"Id":"022caae0-b47b-4ac0-913c-ae9f713bd0a9","LastModified":"\/Date(1692005925000)\/","PublicationDate":"\/Date(1689257557000)\/","DateCreated":"\/Date(1689257557000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-make-a-service-charge-payment-through-my-credit-card","ItemDefaultUrl":"/can-i-make-a-service-charge-payment-through-my-credit-card","Category":["5ee8d090-2dd1-4465-ae57-90c7afcaa192"],"SortOrder":7,"Answer":"\u003cp\u003eYes, you can pay using local or international credit cards. Visa, Mastercard and Amex are all accepted by Nakheel Community Management for service charge payments.\u003c/p\u003e","Question":"Can I make a service charge payment through my credit card?","Title":"Can I make a service charge payment through my credit card?","Provider":"nakheelcorporatefaqs"},{"Id":"71cd895f-795b-4ed1-92ef-26f414b36d0d","LastModified":"\/Date(1692005912000)\/","PublicationDate":"\/Date(1689264023000)\/","DateCreated":"\/Date(1689264023000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-request-a-long-term-access-permit","ItemDefaultUrl":"/how-do-i-request-a-long-term-access-permit","Category":["0abe8cb1-e24d-4a6b-ba5e-294ebb37edb5"],"SortOrder":1,"Answer":"\u003cp\u003eThird party companies (sub-contractors, real estate agents, main contractors etc.) can apply for a long-term access permit through: \u003c/p\u003e\u003cul\u003e\u003cli\u003eMy Nakheel mobile app (Android \u0026amp; iOs) Nakheel website: \u003ca href=\"https://onlineservices.nakheel.com/\" data-sf-ec-immutable=\"\"\u003ehttps://onlineservices.nakheel.com/\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eIf the third party already has an account, they will need to:\u003c/p\u003e\u003cul\u003e\u003cli\u003eSign in to Nakheel Online Service\u003c/li\u003e\u003cli\u003eGo to General Services \u003c/li\u003e\u003cli\u003eSelect Security Services\u003c/li\u003e\u003cli\u003eSelect Long/ Short-term Permits\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eNote: \u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eIf the third party does not have a Nakheel account, they will need to create one through Nakheel Online Services.\u003c/li\u003e\u003cli\u003eAs a Nakheel resident or owner, you can also apply for a long-term access permit on behalf of a third-party company.\u003c/li\u003e\u003c/ul\u003e","Question":"How do I request a long-term access permit?","Title":"How do I request a long-term access permit?","Provider":"nakheelcorporatefaqs"},{"Id":"4aec6e47-62d4-40c8-ae04-88d1c1a994b8","LastModified":"\/Date(1692005932000)\/","PublicationDate":"\/Date(1689235317000)\/","DateCreated":"\/Date(1689235317000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-before-my-contract-end-date-do-i-need-to-terminate-my-lease","ItemDefaultUrl":"/how-long-before-my-contract-end-date-do-i-need-to-terminate-my-lease","Category":["c8b416a0-b312-47ef-891e-af3fcce2128e"],"SortOrder":2,"Answer":"\u003cp\u003eThis will vary from contract to contract depending on the agreement you made with Nakheel. Hence, please read your contract in detail. \u003c/p\u003e\u003cp\u003e\u0026nbsp;Typically, you will have to inform the leasing team 6 months ahead of your lease expiry date if you wish to terminate.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e","Question":"How long before my contract end date do I need to terminate my lease?","Title":"How long before my contract end date do I need to terminate my lease?","Provider":"nakheelcorporatefaqs"},{"Id":"9a6ced19-df50-4f75-888e-b7b11c9d673b","LastModified":"\/Date(1692005915000)\/","PublicationDate":"\/Date(1689231779000)\/","DateCreated":"\/Date(1689231779000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-do-i-become-a-marina-member","ItemDefaultUrl":"/how-do-i-become-a-marina-member","Category":["ea600929-248d-46e5-8e79
5603-ff618128f875"],"SortOrder":2,"Answer":"\u003cp\u003eTo become a marina member, you must have a boat. Visitors are welcome. Nakheel offers only an annual marina membership. However, there is a possibility to have daily, weekly and monthly berths.\u003c/p\u003e\u003cp\u003eIf you require more information on memberships and prices, please reach out to us at:\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eWebsite: \u003c/strong\u003e\u003ca href=\"https://www.nakheelmarinas.com/\" data-sf-ec-immutable=\"\"\u003ehttps://www.nakheelmarinas.com/\u003c/a\u003e\u0026nbsp; \u003c/li\u003e\u003cli\u003e\u003cstrong\u003ePhone:\u003c/strong\u003e +971 4 777 3934\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEmail:\u003c/strong\u003e \u0026nbsp;[email protected] \u003c/li\u003e\u003cli\u003e\u003cstrong\u003eOffice location:\u003c/strong\u003e Palm Views East Building, Shop No G02, The Palm Jumeirah, Dubai\u003cstrong\u003e \u003c/strong\u003eopen Monday to Friday - 8.30am to 5pm\u003c/li\u003e\u003c/ul\u003e","Question":"\u003cdiv\u003eHow do I become a marina member?\u003c/div\u003e","Title":"How do I become a marina member?","Provider":"nakheelcorporatefaqs"},{"Id":"56374775-b869-48c3-807a-72339882d121","LastModified":"\/Date(1692005938000)\/","PublicationDate":"\/Date(1689240688000)\/","DateCreated":"\/Date(1689240688000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-documentation-do-you-need-from-me-to-when-i-terminate-my-lease","ItemDefaultUrl":"/what-documentation-do-you-need-from-me-to-when-i-terminate-my-lease","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":5,"Answer":"\u003cp\u003eYou will need to share the following documentation with the residential leasing team upon the termination of your contract:\u003c/p\u003e\u003cul\u003e\u003cli\u003eCancellation of DEWA with Clearance Letter\u003c/li\u003e\u003cli\u003eCancellation of Empower and/or chilled water (including Proof of Clearance)\u003c/li\u003e\u003cli\u003eFinal gas bill and Clearance Letter\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e","Question":"What documentation do you need from me to when I terminate my lease?","Title":"What documentation do you need from me to when I terminate my lease?","Provider":"nakheelcorporatefaqs"},{"Id":"55a2e4ac-cf0d-40a7-a373-257ee0ac1866","LastModified":"\/Date(1692005941000)\/","PublicationDate":"\/Date(1689249576000)\/","DateCreated":"\/Date(1689249576000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"can-i-make-changes-to-my-property","ItemDefaultUrl":"/can-i-make-changes-to-my-property","Category":["852c72e4-0a13-4c35-88c1-41ca3e2d07cc"],"SortOrder":5,"Answer":"\u003cp\u003eYes, you can make changes as long as these changes do not affect the external fa\u0026ccedil;ade and structure of your property.\u0026nbsp;\u003c/p\u003e\u003cp\u003eIt is important to note that prior to making any alterations, you must obtain a No Objection Certificate (NOC) from Nakheel\u0027s Urban Planning team. This can be requested online through the Nakheel website or the My Nakheel mobile app.\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003c/ul\u003e","Question":"Can I make changes to my property?","Title":"Can I make changes to my property?","Provider":"nakheelcorporatefaqs"},{"Id":"f8c08a43-6f93-4e61-86fd-f127eb86a279","LastModified":"\/Date(1692005917000)\/","PublicationDate":"\/Date(1689245063000)\/","DateCreated":"\/Date(1689245063000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-my-options-if-i-cannot-attend-my-home-orientation","ItemDefaultUrl":"/what-are-my-options-if-i-cannot-attend-my-home-orientation","Category":["4b8badd8-98df-41ab-b7c7-4e2deb429191"],"SortOrder":4,"Answer":"\u003cp\u003eYou will have the below options:\u003c/p\u003e\u003cul\u003e\u003cli\u003eAssign a representative with a valid Power of Attorney (POA) / authorization letter to conduct the home orientation on your behalf\u003c/li\u003e\u003cli\u003eRequest from the Nakheel Handover team to carry out the home orientation on your behalf\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e","Question":"What are my options if I cannot attend my home orientation?","Title":"What are my options if I cannot attend my home orientation?","Provider":"nakheelcorporatefaqs"},{"Id":"6b5c58da-4301-4c20-8333-c006498f2546","LastModified":"\/Date(1692005923000)\/","PublicationDate":"\/Date(1689240315000)\/","DateCreated":"\/Date(1689240315000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"how-long-before-the-contract-end-date-can-i-terminate-my-lease","ItemDefaultUrl":"/how-long-before-the-contract-end-date-can-i-terminate-my-lease","Category":["f59f1989-973f-4f1f-8e55-d127a64d187a"],"SortOrder":2,"Answer":"\u003cp\u003eNakheel will send a notice 90 days before your contract end date. You can terminate your lease between 60 days before your contract ends until your contract expiry date.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"How long before the contract end date can I terminate my lease?","Title":"How long before the contract end date can I terminate my lease?","Provider":"nakheelcorporatefaqs"},{"Id":"3f95ad16-5064-462e-8148-a039255853f0","LastModified":"\/Date(1692005928000)\/","PublicationDate":"\/Date(1689262989000)\/","DateCreated":"\/Date(1689262989000)\/","IncludeInSitemap":true,"SystemSourceKey":null,"UrlName":"what-are-the-move-in-timings","ItemDefaultUrl":"/what-are-the-move-in-timings","Category":["1d1b8eff-aeb1-4860-b2ed-8397b51a8e33"],"SortOrder":6,"Answer":"\u003cp\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003eMonday to Saturday - 9am to 5pm\u003c/li\u003e\u003cli\u003eSunday - 10am to 1pm\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e","Question":"What are the move-in timings?","Title":"What are the move-in timings?","Provider":"nakheelcorporatefaqs"}];
5604    </script>
5604
5605
5606    </div>
5607</div>
5608<section class="contactcollapse-form-section">
5609    <div class="accordion accordion-flush" id="accordionFlushExample">
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5630                                    <div id="interOne" class="accordion-collapse collapse show"
5631                                         data-bs-parent="#interExample">
5632                                        <div id="Contentplaceholder1_C006_Col02" class="accordion-body p-0 sf_colsIn" data-sf-element="Form and Contact Us Section" data-placeholder-label="Form and Contact Us Section">
5633
5634
5635
5636
5637
5638
5639<div class="row">
5640    <div class="col-sm-12">
5641        <div class="title-part">
5642            <div class="d-flex align-items-center">
5643                <div class="title">Available To Assist You 24/7</div>
5644                <button class="accordion-btn d-none" type="button"
5645                        data-bs-toggle="collapse" data-bs-target="#interOne"
5646                        aria-expanded="true" aria-controls="interOne">
5647                    +
5648                </button>
5649            </div>
5650
5651            <p>
5652                Nakheel&rsquo;s <a href="https://privacy.dubaiholding.com/en/privacy-notice/customers---dubai-holding-real-estate-llc" data-sf-ec-immutable="">privacy policy</a> explains how we handle your personal data.
5653            </p>
5654        </div>
5655    </div>
5656</div>
5657<div data-formindex="0" class="nform registration-form-selector">
5658<form action="/en/contact-us/Submit/" id="ContactUsFormId" method="post"><input type="hidden" value="" name="sf_antiforgery" />
5659<input type="hidden" value='/sitefinity/anticsrf' name='antiCsrfService' />
5660<input type="hidden" value='X-SF-ANTIFORGERY-REQUEST' name='antiCsrfCustomHeaderName' />        <div class="row">
5661            <div class="col-sm-3 mb-4">
5662                <div class="form-floating">
5663                    <select class="form-select" id="EnquiryType" name="EnquiryType"><option disabled="disabled" selected="selected" value="">Select Enquiry Type</option>
5664<option value="Land Sales">Land Sales</option>
5665<option value="Customer Care">Customer Care</option>
5666<option value="Agent Relations">Agent Relations</option>
5667<option value="Community Management">Community Management</option>
5668<option value="Buying Property">Buying Property</option>
5669<option value="General Enquiries (Feedback/Complaint)">General Enquiries (Feedback/Complaint)</option>
5670<option value="Media Enquiries">Media Enquiries</option>
5671<option value="Portal/App Support">Portal/App Support</option>
5672</select>
5673                </div>
5674            </div>
5675                <div class="col-sm-3 mb-4 d-none" id="projectSection">
5676                    <div class="form-floating">
5677                        <select class="form-select" id="Project" name="Project">
5677<option disabled="disabled" selected="selected" value="0">Select Project</option>
5678<option value="Al Furjan">Al Furjan</option>
5679<option value="Azure Residences">Azure Residences</option>
5680<option value="Badrah">Badrah</option>
5681<option value="Bay Grove Residences">Bay Grove Residences</option>
5682<option value="Bay Villas, Dubai Islands">Bay Villas, Dubai Islands</option>
5683<option value="Bay Villas, Dubai Islands">Bay Villas, Dubai Islands</option>
5684<option value="Canal Front Residences">Canal Front Residences</option>
5685<option value="Club Vista Mare">Club Vista Mare</option>
5686<option value="Como Residences">Como Residences</option>
5687<option value="Como Residences">Como Residences</option>
5688<option value="Discovery Gardens">Discovery Gardens</option>
5689<option value="District 11 Opal Gardens">District 11 Opal Gardens</option>
5690<option value="District One Naya Residences">District One Naya Residences</option>
5691<option value="District One Naya Residences">District One Naya Residences</option>
5692<option value="District One West">District One West</option>
5693<option value="District One West">District One West</option>
5694<option value="Garden Apartments">Garden Apartments</option>
5695<option value="Garden View Apartments">Garden View Apartments</option>
5696<option value="Garden View Villas">Garden View Villas</option>
5697<option value="Golden Mile">Golden Mile</option>
5698<option value="Golden Mile">Golden Mile</option>
5699<option value="International City">International City</option>
5700<option value="Jebel Ali Village">Jebel Ali Village</option>
5701<option value="Jumeirah Heights">Jumeirah Heights</option>
5702<option value="Jumeirah Islands">Jumeirah Islands</option>
5703<option value="Jumeirah Park">Jumeirah Park</option>
5704<option value="Jumeirah Village Circle">Jumeirah Village Circle</option>
5705<option value="Jumeirah Village Triangle">Jumeirah Village Triangle</option>
5706<option value="Lagoon Views">Lagoon Views</option>
5707<option value="Marina Residences">Marina Residences</option>
5708<option value="Masakin Al Furjan">Masakin Al Furjan</option>
5709<option value="Murooj Al Furjan">Murooj Al Furjan</option>
5710<option value="Nad Al Sheba Villas">Nad Al Sheba Villas</option>
5711<option value="Palm Beach Towers">Palm Beach Towers</option>
5712<option value="Palm Central Private Residences">Palm Central Private Residences</option>
5713<option value="Palm Jebel Ali">Palm Jebel Ali</option>
5714<option value="Palm Jebel Ali">Palm Jebel Ali</option>
5715<option value="Palm Views">Palm Views</option>
5716<option value="Palma Residences">Palma Residences</option>
5717<option value="Rixos Hotel &amp; Residences">Rixos Hotel &amp; Residences</option>
5718<option value="Rixos Hotel &amp; Resorts">Rixos Hotel &amp; Resorts</option>
5719<option value="Shoreline Apartments">Shoreline Apartments</option>
5720<option value="The Gardens">The Gardens</option>
5721<option value="The Palm Tower">The Palm Tower</option>
5722<option value="Tilal Al Furjan">Tilal Al Furjan</option>
5723<option value="Veneto">Veneto</option>
5724<option value="Warsan Village">Warsan Village</option>
5725</select>
5726                    </div>
5727                </div>
5728
5729            <div class="mb-4 col-sm-3">
5730                <div class="form-floating">
5731                    <input class="form-control" id="FirstName" maxlength="50" name="FirstName" placeholder="First Name" required="" type="text" value="" />
5732                    <label for="FirstName">First Name*</label>
5733                </div>
5734            </div>
5735            <div class="mb-4 col-sm-3">
5736                <div class="form-floating">
5737                    <input class="form-control required" id="LastName" maxlength="50" name="LastName" placeholder="Last Name" type="text" value="" />
5738                    <label for="LastName">Last Name*</label>
5739                </div>
5740            </div>
5741            <div class="mb-4 col-sm-3">
5742                <div class="form-floating">
5743                    <input class="form-control required" id="Email" maxlength="255" name="Email" placeholder="[email protected]" type="email" value="" />
5744                    <label for="Email">Email Address*</label>
5745                </div>
5746            </div>
5747            <div class="col-sm-3 mb-4">
5748                <input class="phone required" id="Phone" maxlength="11" name="Phone" type="tel" value="" />
5749            </div>
5750        </div>
5751        <div class="row">
5752            <div class="col-sm-9">
5753                <div class="form-floating">
5754                    <textarea class="form-control required" cols="20" id="Message" maxlength="500" name="Message" placeholder="Leave a comment here" rows="2" style="height: 100px">
5755</textarea>
5756                    <label for="Message">Message*</label>
5757                </div>
5758                <span class="limit-notification">Maximum limit 250 words</span>
5759            </div>
5760            <div class="mt-4 mt-sm-0 col-sm-3">
5761                <!-- verify human capcha integrate here -->
5762                <div class="g-recaptcha" data-sitekey="6Le3ZrIdAAAAAGuPc2BRrDNEgK2N6rx8tp8XeXPC" data-callback="recaptchaCallback"></div>
5763                <input type="hidden" class="ReCaptchaResponse" required name="ReCaptchaResponse" id="ReCaptchaResponse">
5764                <span class="ReCaptchaResponse-msg" style="display:none">Please verify you&#39;re not a robot!</span>
5765            </div>
5766        </div>
5767        <div class="row mt-4">
5768            <div class="col-sm-9">
5769                <div class="custom-checkbox">
5770                    <div class="form-group">
5771                        <input type="checkbox" id="IsCallBackConfirmInputFirstForm" required class="callBackConfirmContactUs">
5772                        <label class="lblcallBackConfirmContactUs" for="IsCallBackConfirmInputFirstForm">
5773                            Please check the box to confirm interest in call back for your inquiry.
5774                        </label>
5775                    </div>
5776                </div>
5777            </div>
5778            <div class="mt-4 mt-sm-0 col-sm-3">
5779                <input type="button" class="btn w-100 btn-track-register" id="btnSubmit" value="Submit">
5780            </div>
5781        </div>
5782<input id="phoneCode" name="phoneCode" type="hidden" value="" />        <input type="hidden" id="thankyoupagelink" class="thank-you-page-link" />
5783        <div class="success-message" style="display: none;"></div>
5784        <div class="general-error-message" style="display: none;"></div>
5785</form></div>
5786<input id="SuccessMessage" name="SuccessMessage" type="hidden" value="One of our sales representatives will contact you with more information and next steps." />
5787<input id="FirstNameErrorMessage" name="FirstNameErrorMessage" type="hidden" value="Please enter your first name" />
5788<input id="LastNameErrorMessage" name="LastNameErrorMessage" type="hidden" value="Please enter your last name" />
5789<input id="EmailErrorMessage" name="EmailErrorMessage" type="hidden" value="Please enter your email address" />
5790<input id="PhoneErrorMessage" name="PhoneErrorMessage" type="hidden" value="Please enter your phone number" />
5791<input id="MessageErrorMessage" name="MessageErrorMessage" type="hidden" value="Please enter the message" />
5792<input id="EnquiryTypeErrorMessage" name="EnquiryTypeErrorMessage" type="hidden" value="Enquiry type is required" />
5793<input id="FieldRequiredErrorMessage" name="FieldRequiredErrorMessage" type="hidden" value="This field is required" />
5794<input id="ProjectErrorMessage" name="ProjectErrorMessage" type="hidden" value="Project is required" />
5795<input id="EnquiryTypeValue" name="EnquiryTypeValue" type="hidden" value="Buying Property" />
5796
5797
5798                                        </div>
5799                                    </div>
5800                                </div>
5801                            </div>
5802                        </div>
5803                    </section>
5804                </div>
5805            </div>
5806        </div>
5807    </div>
5808</section>
5809<div data-sf-element="Row">
5810    <div id="Contentplaceholder1_C006_Col03" class="sf_colsIn" data-sf-element="Online Meeting Section" data-placeholder-label="Online Meeting Section">
5811<div >
5812    <div class="sfContentBlock sf-Long-text" ><!-- <section class="meeting-contect-section aos-init aos-animate" data-aos="fade-up" data-aos-duration="3000">
5813    <div class="custom-container">
5814        <div class="box-outer"><a href="/book-your-online-meeting" data-sf-ec-immutable="" class="book-online-meeting">
5815                <div class="d-flex align-items-center">
5816                    <div class="img-outer"><img src="/images/nakheelcorporatelibraries/distance-logo/meetingicon.svg?sfvrsn=1895db5f_3" alt="" sfref="[images%7Cnakheelcorporatelibraries]da159de0-9b80-46ea-a277-59581c1b7855" data-sf-ec-immutable="" /></div>
5817                    <div class="title">Book Your Customer Care Meeting</div>
5818                </div>
5819                <div class="arrow-outer"><img class="rightarrow-btn" src="/ResourcePackages/NakheelComponents/
5819assets/src/Assets/images/Icon-Arrow-next.svg" alt="" data-sf-ec-immutable="" /></div>
5820            </a>
5821
5822        </div>
5823    </div>
5824</section> --></div>
5825</div>
5826    </div>
5827</div>
5828<div data-sf-element="Row">
5829    <div id="Contentplaceholder1_C006_Col04" class="sf_colsIn" data-sf-element="Location Section" data-placeholder-label="Location Section">
5830
5831
5832
5833        <section class="location-section custom-padding-top" data-aos="fade-up" data-aos-duration="3000">
5834            <div class="custom-container">
5835                <div id="map-outer-NakheelCorporate" class="map-outer">
5836					<div class="map">
5837						<input type="hidden" id="txtlatitude" value="25.102248823192053" />
5838						<input type="hidden" id="txtlongititue" value="55.15559752413337" />
5839						<input type="hidden" id="txtinfocontent" value="&lt;p&gt;&lt;a href=&quot;https://maps.app.goo.gl/xdofZYmM3sG93xbu6&quot; data-sf-ec-immutable=&quot;&quot;&gt;Contact Us&lt;/a&gt;&lt;/p&gt;" />
5840						<div class="map-frame" id="map"></div>
5841					</div>
5842                    <div class="details">
5843						<div class="title">Our Locations</div>
5844                        <ul>
5845                                <li>
5846                                        <div class="icon">
5847                                            <img class="lazy" data-src='/images/nakheelcorporatelibraries/distance-logo/distance--locate.svg?sfvrsn=389f171a_9' alt='Distance-&#160;locate' title='Distance-&#160;locate' />
5848                                        </div>
5849                                                                            <div class="desc">
5850                                            Nakheel Sales Office
5851                                        </div>
5852								            <span hidden class="loc-latlong">Nakheel Sales Office|25.102084993762187|55.155614725148276|1|&lt;a href=&quot;https://maps.app.goo.gl/Sgzy4tuGKEehU3AA8&quot; target=&quot;_blank&quot; data-sf-ec-immutable=&quot;&quot;&gt;Nakheel Sales Office&lt;/a&gt;</span>
5853                                </li>
5854                                <li>
5855                                        <div class="icon">
5856                                            <img class="lazy" data-src='/images/nakheelcorporatelibraries/distance-logo/distance--locate.svg?sfvrsn=389f171a_9' alt='Distance-&#160;locate' title='Distance-&#160;locate' />
5857                                        </div>
5858                                                                            <div class="desc">
5859                                            Nakheel Malls & Assets Office
5860                                        </div>
5861								            <span hidden class="loc-latlong">Nakheel Malls & Assets Office|25.111895166452626|55.14696951712137|2|&lt;a href=&quot;https://maps.app.goo.gl/LFCPQpXkdjZV9N3w9&quot; target=&quot;_blank&quot; data-sf-ec-immutable=&quot;&quot;&gt;Nakheel Malls &amp;amp; Assets Office&lt;/a&gt;</span>
5862                                </li>
5863                                <li>
5864                                        <div class="icon">
5865                                            <img class="lazy" data-src='/images/nakheelcorporatelibraries/distance-logo/distance--locate.svg?sfvrsn=389f171a_9' alt='Distance-&#160;locate' title='Distance-&#160;locate' />
5866                                        </div>
5867                                                                            <div class="desc">
5868                                            Nakheel Community Management Office
5869                                        </div>
5870								            <span hidden class="loc-latlong">Nakheel Community Management Office|25.042479117011922|55.117903776283114|3|&lt;a href=&quot;https://maps.app.goo.gl/C1dYogJ9yFjafRnC7&quot; target=&quot;_blank&quot; data-sf-ec-immutable=&quot;&quot;&gt;Nakheel Community Management Office&lt;/a&gt;</span>
5871                                </li>
5872                                <li>
5873                                        <div class="icon">
5874                                            <img class="lazy" data-src='/images/nakheelcorporatelibraries/distance-logo/distance--locate.svg?sfvrsn=389f171a_9' alt='Distance-&#160;locate' title='Distance-&#160;locate' />
5875                                        </div>
5876                                                                            <div class="desc">
5877                                            Nakheel Leasing Office
5878                                        </div>
5879								            <span hidden class="loc-latlong">Nakheel Leasing Office|25.0471562300901|55.11916190778542|4|&lt;a href=&quot;https://maps.app.goo.gl/MqNgHFyH1JehtfFk6&quot; target=&quot;_blank&quot; data-sf-ec-immutable=&quot;&quot;&gt;Nakheel Leasing Office&lt;/a&gt;</span>
5880                                </li>
5881                        </ul>
5882                    </div>
5883                </div>
5884            </div>
5885        </section>
5886
5887    </div>
5888</div>
5889
5890
5891
5892
5893		<section class="mobileapp-section-new" data-aos="fade-up" data-aos-duration="3000">
5894			<div class="background-image-layer" style="background-image: url(/images/nakheelcorporatelibraries/download-mobile-app/nakheel_app_banner_2416x947.jpg?sfvrsn=78e1d480_1);" data-msrc="/ResourcePackages/NakheelComponents/assets/src/Assets/images/mobile-app-new.png">
5895				<div class="custom-container">
5896					<div class="split-section">
5897						<div class="content-area">
5898								<div class="title"><div>Nakheel App</div></div>
5899
5900								<div class="description">
5901									<p>Designed for ease and elegance, the Nakheel App puts your properties at your fingertips, anytime, anywhere. From seamless service requests to secure payments and personalised support, it&rsquo;s your gateway to effortless living.</p><ul><li>Access your properties securely</li><li>Raise and track services</li><li>Make online payments</li><li>Schedule customer care meetings</li></ul><p>Download Nakheel App</p>
5902								</div>
5903
5904							<ul class="app-store-area-list">
5905									<li>
5906										<a href="https://apps.apple.com/in/app/nakheel/id6755531631" target="_blank">
5907
5908											<img class="lazy" data-src="/images/nakheelcorporatelibraries/download-mobile-app/apple-store.png?sfvrsn=673c08c_1" alt="apple-appstore">
5909										</a>
5910									</li>
5911
5912									<li>
5913										<a href="https://play.google.com/store/apps/details?id=com.dhretechnology.nakheel&amp;hl=en_IN" target="_blank">
5914											<img class="lazy" data-src="/images/nakheelcorporatelibraries/download-mobile-app/play-store.png?sfvrsn=a977d1e4_1" alt="android-playstore">
5915										</a>
5916									</li>
5917
5918									<li>
5919										<a href="https://appgallery.huawei.com/app/C116018719?sharePrepath=ag&amp;locale=en_US&amp;source=appshare&amp;subsource=C116018719&amp;shareTo=com.gbox.com.google.android.gm&amp;shareFrom=appmarket&amp;shareIds=2342e753d2fb41adb8ab92f77876a81d_com.gbox.com.google.android.gm&amp;callType=SHARE%22" target="_blank">
5920											<img class="lazy" data-src="/images/nakheelcorporatelibraries/download-mobile-app/huawei-store.png?sfvrsn=ecce2806_1" alt="huawei-store">
5921										</a>
5922									</li>
5923							</ul>
5924						</div>
5925
5926							<div class="qrcode-area">
5927								<img class="lazy" data-src="/images/nakheelcorporatelibraries/download-mobile-app/nakheel-new-app832141e205e94bc198b45828c89ec9ef.svg?sfvrsn=dec80acc_1" alt="qr-code">
5928							</div>
5929					</div>
5930				</div>
5931			</div>
5932		</section>
5933 </div> <footer class="footer"> <div class="custom-container"> <div class="top-section"> 
5934
5935
5936<div class="d-flex flex-wrap justify-content-center justify-content-lg-end">
5937    <div class="newsletter-outer">
5938        <p class="m-0">Subscribe to our mailing list</p>
5939<form action="/en/contact-us/SubmitSubscription/" id="SubscriptionFormId" method="post">            <div class="email-form">
5940                <input class="form-control" id="EmailAddressSubscription" maxlength="255" name="Email" placeholder="Your Email Address" type="email" value="" />
5941                <span id="EmailAddressSubscriptionError" class="error" style="display:none;">Please enter your email address</span>
5942                <span class="" id="waitingMessage" style="display: none;">Please wait....</span>
5943                
5944                <a class="subscribe-btn" href="javascript:void(0)" id="btnSubmitSubscription">
5945                    <img class="lazy" data-src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/footerrightarrow.svg" alt="" />
5946                </a>
5947            </div>
5948</form>        <input id="urlForm" name="urlForm" type="hidden" value="/en/contact-us/SubmitSubscription/" />
5949        <input id="EmailErrorMessage" name="EmailErrorMessage" type="hidden" value="Please enter your email address" />
5950    </div>
5951</div>
5952
5953    <ul class="social-outer">
5954        <li>
5955            <p>Follow us</p>
5956        </li>
5957
5958            <li>
5959                <a class="" href="https://www.facebook.com/NakheelOfficial/" target="_blank">
5960                    <img src="/images/nakheelcorporatelibraries/icons/facebook.png?sfvrsn=8857fbd3_1" alt="Facebook" />
5961                </a>
5962            </li>
5963            <li>
5964                <a class="" href="https://twitter.com/NakheelOfficial" target="_blank">
5965                    <img src="/images/nakheelcorporatelibraries/icons/twitter.png?sfvrsn=309ff774_1" alt="twitter" />
5966                </a>
5967            </li>
5968            <li>
5969                <a class="" href="https://www.linkedin.com/company/nakheelofficial/" target="_blank">
5970                    <img src="/images/nakheelcorporatelibraries/icons/linkedin.png?sfvrsn=22cf5a52_1" alt="LinkedIn" />
5971                </a>
5972            </li>
5973            <li>
5974                <a class="" href="https://www.instagram.com/nakheelofficial/?hl=en" target="_blank">
5975                    <img src="/images/nakheelcorporatelibraries/icons/instagram.png?sfvrsn=29a0b197_1" alt="Instagram" />
5976                </a>
5977            </li>
5978    </ul>
5979 </div> </div> <div class="mid-section"> <div class=""> <div class="accordion" id="accordionFooter"> <div class="accordion-item"> <div class="section-head"> <div class="custom-container d-flex w-100 justify-content-between"> 
5980        <div class="logo-section">
5981                <a class="brand-logo" href="/home">
5982                    <img src="/images/nakheelcorporatelibraries/logos/nakheel-log.svg?sfvrsn=f5c04a69_1" alt="">
5983                </a>
5984                            <p>© Copyright 2026 Nakheel PJSC. All rights reserved.</p>
5985
5986        </div>
5987
5988
5989        <div class="mobile-menus">
5990            <ul>
5991                    <li>
5992                            <a href="/en/contact-us" target="_self">Contact Us</a>
5993                                            </li>
5994                    <li>
5995                            <a href="/en/other/whistleblowing" target="_blank">Whistleblowing</a>
5996                                            </li>
5997                    <li>
5998                            <a href="/en/terms-conditions" target="_self">Terms & Conditions
5999</a>
6000                                            </li>
6001                    <li>
6002                            <a href="/en/other/privacy-policy" target="_self">Privacy Policy</a>
6003                                            </li>
6004                    <li>
6005                            <a href="/en/quality-policy" target="_self">Quality Policy</a>
6006                                            </li>
6007            </ul>
6008        </div>
6009 <div class="d-flex align-items-center"> 
6010
6011    <ul class="contact">
6012                <li>
6013                    <a href="tel:009718006254335" target="_blank" class="">
6014                            <img src='/images/nakheelcorporatelibraries/amenities/icon-call.svg?sfvrsn=3184797b_1' alt='' title='Icon-call' />
6015                                                    <span>+971 800  Nakheel</span>
6016                    </a>
6017                </li>
6018                <li>
6019                    <a href="/en/contact-us" target="_self" class="">
6020                            <img src='/images/nakheelcorporatelibraries/amenities/icon-mail.svg?sfvrsn=2dc8f90a_1' alt='' title='Icon-Mail' />
6021                                                    <span>Enquire Now</span>
6022                    </a>
6023                </li>
6024    </ul>
6025<input id="liveChatUrl" name="liveChatUrl" type="hidden" value="https://customerchat.nakheel.com/LiveChat/refimplementation/chat.html" />
6026 <button class="btn-accordian d-flex align-items-center justify-content-between"
6027                                            type="button" data-bs-toggle="collapse" data-bs-target="#footerCollapseOne"
6028                                            aria-expanded="true" aria-controls="collapseOne"> <span class="collaps">Collapse sitemap -</span><span class="expand">Expand sitemap +</span> </button> </div> </div> </div> <div id="footerCollapseOne" class="accordion-collapse collapse show" aria-labelledby="headingOne"
6029                             data-bs-parent="#accordionFooter"> <div class="accordion-body"> <div class="custom-container"> <ul class="parent"> 
6030
6031
6032        <li >
6033            <div class="title">
6034                    <a class="title" href="/en/new-launches" target="_self">
6034New Launches</a>
6035            </div>
6036            <div class="submenus">
6037                        <ul>
6038                                <li>
6039                                        <a href="/en/new-launches/palm-central-private-residences" target="_self">Palm Central Private Residences
6040</a>
6041                                </li>
6042                                <li>
6043                                        <a href="/en/new-launches/baygrove-residences" target="_self">Bay Grove Residences</a>
6044                                </li>
6045                                <li>
6046                                        <a href="/en/new-launches/como-residences" target="_self">Como Residences</a>
6047                                </li>
6048                        </ul>
6049            </div>
6050                <div class="submenus">
6051                    <div class="title">
6052                            <a class="title" href="/en/construction-progress" target="_self">Construction Progress</a>
6053                    </div>
6054                        <ul>
6055                                <li>
6056                                        <a href="/en/construction-progress/como-residences" target="_self">Como Residences</a>
6057                                </li>
6058                                <li>
6059                                        <a href="/en/construction-progress/palm-beach-towers" target="_self">Palm Beach Towers</a>
6060                                </li>
6061                                <li>
6062                                        <a href="/en/construction-progress/palm-jebel-ali" target="_self">Palm Jebel Ali</a>
6063                                </li>
6064                                <li>
6065                                        <a href="/en/construction-progress/naya-at-district-one" target="_self">Naya Residences</a>
6066                                </li>
6067                                <li>
6068                                        <a href="/en/construction-progress/rixos-dubai-islands-hotel-residences" target="_self">Rixos Hotel & Residences</a>
6069                                </li>
6070                                <li>
6071                                        <a href="/en/construction-progress/district-one-west" target="_self">District One West</a>
6072                                </li>
6073                                <li>
6074                                        <a href="/en/construction-progress/district-11-opal-gardens" target="_self">District 11 Opal Gardens</a>
6075                                </li>
6076                                <li>
6077                                        <a href="/en/construction-progress/bay-villas-dubai-islands" target="_self">Bay Villas, Dubai Islands</a>
6078                                </li>
6079                        </ul>
6080                </div>
6081        </li>
6082
6083
6084            <li >
6085                <div class="title">
6086                        <a class="title" href="/en/developments/nakheel-collections" target="_self">Nakheel Collections</a>
6087                </div>
6088                <div class="submenus">
6089                            <ul>
6090                                    <li>
6091                                            <a href="/en/developments/nakheel-collections/palmjumeirah" target="_self">Palm Jumeirah</a>
6092                                    </li>
6093                                    <li>
6094                                            <a href="/en/developments/nakheel-collections/palmjebelali" target="_self">Palm Jebel Ali</a>
6095                                    </li>
6096                                    <li>
6097                                            <a href="/en/developments/nakheel-collections/dubaiislands" target="_self">Dubai Islands</a>
6098                                    </li>
6099                                    <li>
6100                                            <a href="/en/developments/nakheel-collections/theworld" target="_self">The World</a>
6101                                    </li>
6102                                    <li>
6103                                            <a href="/en/developments/nakheel-collections/district-one" target="_self">District One</a>
6104                                    </li>
6105                                    <li>
6106                                            <a href="/en/developments/nakheel-collections/meydan" target="_self">Meydan</a>
6107                                    </li>
6108                            </ul>
6109                </div>
6110            </li>
6111
6112
6113            <li >
6114                <div class="title">
6115                        <a class="title" href="/en/developments/nakheel-projects" target="_self">Nakheel Projects</a>
6116                </div>
6117                <div class="submenus">
6118                            <ul>
6119                                    <li>
6120                                            <a href="/en/developments/nakheel-projects/jumeirah-islands" target="_self">Jumeirah Islands</a>
6121                                    </li>
6122                                    <li>
6123                                            <a href="/en/developments/nakheel-projects/jumeirahpark" target="_self">Jumeirah Park</a>
6124                                    </li>
6125                                    <li>
6126                                            <a href="/en/developments/nakheel-projects/jumeirah-heights" target="_self">
6126Jumeirah Heights</a>
6127                                    </li>
6128                                    <li>
6129                                            <a href="/en/developments/nakheel-projects/thepalmtower" target="_self">The Palm Tower</a>
6130                                    </li>
6131                                    <li>
6132                                            <a href="/en/developments/nakheel-projects/shorelineapartment" target="_self">Shoreline Apartments</a>
6133                                    </li>
6134                                    <li>
6135                                            <a href="/en/developments/nakheel-projects/palma-residences" target="_self">Palma Residences</a>
6136                                    </li>
6137                                    <li>
6138                                            <a href="/en/developments/nakheel-projects/palm-views" target="_self">Palm Views</a>
6139                                    </li>
6140                                    <li>
6141                                            <a href="/en/developments/nakheel-projects/marina-residences" target="_self">Marina Residences</a>
6142                                    </li>
6143                                    <li>
6144                                            <a href="/en/developments/nakheel-projects/azureresidences" target="_self">Azure Residences</a>
6145                                    </li>
6146                                    <li>
6147                                            <a href="/en/developments/nakheel-projects/club-vista-mare" target="_self">Club Vista Mare</a>
6148                                    </li>
6149                                    <li>
6150                                            <a href="/en/developments/nakheel-projects/goldenmile" target="_self">Golden Mile</a>
6151                                    </li>
6152                                    <li>
6153                                            <a href="/en/developments/nakheel-projects/alfurjan" target="_self">Al Furjan</a>
6154                                    </li>
6155                                    <li>
6156                                            <a href="/en/developments/nakheel-projects/masakin-al-furjan" target="_self">Masakin Al Furjan </a>
6157                                    </li>
6158                                    <li>
6159                                            <a href="/en/developments/nakheel-projects/jumeirahvillagecircle" target="_self">Jumeirah Village Circle</a>
6160                                    </li>
6161                                    <li>
6162                                            <a href="/en/developments/nakheel-projects/jumeirahvillagetriangle" target="_self">Jumeirah Village Triangle</a>
6163                                    </li>
6164                                    <li>
6165                                            <a href="/en/developments/nakheel-projects/discovery-gardens" target="_self">Discovery Gardens</a>
6166                                    </li>
6167                                    <li>
6168                                            <a href="/en/developments/nakheel-projects/nad-al-sheba-villas" target="_self">Nad Al Sheba Villas</a>
6169                                    </li>
6170                                    <li>
6171                                            <a href="/en/developments/nakheel-projects/warsanvillage" target="_self">Warsan Village</a>
6172                                    </li>
6173                                    <li>
6174                                            <a href="/en/developments/nakheel-projects/veneto" target="_self">Veneto</a>
6175                                    </li>
6176                                    <li>
6177                                            <a href="/en/developments/nakheel-projects/badrah" target="_self">Badrah</a>
6178                                    </li>
6179                                    <li>
6180                                            <a href="/en/developments/nakheel-projects/internationalcity" target="_self">International City</a>
6181                                    </li>
6182                            </ul>
6183                </div>
6184            </li>
6185
6186
6187
6188
6189
6190
6191        <li >
6192            <div class="title">
6193                    <a class="title" href="/en/developments/nakheel-collections/meydan" target="_self">Meydan</a>
6194            </div>
6195            <div class="submenus">
6196                        <ul>
6197                                <li>
6198                                        <a href="/en/developments/nakheel-collections/meydan/canal-front-residences" target="_self">Canal Front Residences</a>
6199                                </li>
6200                                <li>
6201                                        <a href="/en/developments/nakheel-collections/meydan/district-11-opal-gardens" target="_self">District 11 Opal Gardens</a>
6202                                </li>
6203                        </ul>
6204            </div>
6205                <div class="submenus">
6206                    <div class="title">
6207                            <a class="title" href="/en/developments/nakheel-collections/district-one" target="_self">District One</a>
6208                    </div>
6209                        <ul>
6210                                <li>
6211                                        <a href="/en/developments/nakheel-collections/district-one/lagoon-views" target="_self">Lagoon Views</a>
6212                                </li>
6213                                <li>
6214                                        <a href="/en/developments/nakheel-collections/district-one/district-one-west" target="_self">District One West</a>
6215                                </li>
6216                                <li>
6217                                        <a href="/en/developments/nakheel-collections/district-one/naya-residences" target="_self">Naya Residences</a>
6218                                </li>
6219                        </ul>
6220                </div>
6221        </li>
6222
6223
6224            <li >
6225                <div class="title">
6226                        <a class="title" href="/en/world-of-nakheel" target="_self">World Of Nakheel</a>
6227                </div>
6228                <div class="submenus">
6229                            <ul>
6230                                    <li>
6231                                            <a href="/en/world-of-nakheel/who-we-are" target="_self">Who We Are</a>
6232                                    </li>
6233                                    <li>
6234                                            <a href="/en/world-of-nakheel/people" target="_self">People </a>
6235                                    </li>
6236                                    <li>
6237                                            <a href="/en/world-of-nakheel/hsse" target="_self">HSSE</a>
6238                                    </li>
6239                                    <li>
6240                                            <a href="/en/world-of-nakheel/csrsustainability" target="_self">Corporate Social Responsibility</a>
6241                                    </li>
6242                                    <li>
6243                                            <a href="/en/world-of-nakheel/community-management" target="_blank">Community Management</a>
6244                                    </li>
6245                            </ul>
6246                </div>
6247            </li>
6248
6249
6250        <li>
6251            <div class="title">
6252                Other
6253            </div>
6254            <div class="submenus">
6255                        <div class="sub-title">
6256                                <a class="sub-title" target="_self" href="/en/media-centre">Media Centre</a>
6257                        </div>
6258                            <ul>
6259                                    <li><a target="_self" href="/en/media-centre/blogs">Blogs</a></li>
6260                                    <li><a target="_self" href="/en/media-centre/press-releases">Press Releases</a></li>
6261                                    <li><a target="_blank" href="/en/media-centre/media-kit">Media Kit</a></li>
6262                            </ul>
6263                        <div class="sub-title">
6264E-Services                        </div>
6265                            <ul>
6266                                    <li><a target="_blank" href="/en/e-services/online-services">Nakheel Online Services</a></li>
6267                                    <li><a target="_blank" href="/en/e-services/meydan-online-services">Meydan Online Services</a></li>
6268                            </ul>
6269                    <ul>
6270                    </ul>
6271                        <ul>
6272                                <li>
6273                                        <a href="/en/land-sales-enquiry" target="_self">Land Enquiry</a>
6274                                </li>
6275                                <li>
6276                                        <a href="/en/contact-us" target="_self">Contact Us</a>
6277                                </li>
6278                                <li>
6279                                        <a href="/en/other/whistleblowing" target="_blank">Whistleblowing</a>
6280                                </li>
6281                                <li>
6282                                        <a href="/en/terms-conditions" target="_self">Terms & Conditions
6283</a>
6284                                </li>
6285                                <li>
6286                                        <a href="/en/privacy-policy" target="_blank">Privacy Policy
6287</a>
6288                                </li>
6289                                <li>
6290                                        <a href="/en/quality-policy" target="_self">Quality Policy</a>
6291                                </li>
6292                                <li>
6293                                        <a href="/en/cookies-notice" target="_self">Cookies Notice</a>
6294                                </li>
6295                        </ul>
6296            </div>
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6320                    <div class="search-outer">
6321                        <div class="d-flex w-100">
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6323                            <input class="search search-box" data-search="search" type="text" placeholder="Search" id="fa566711-7eac-4370-852b-77739faa9e17" value="" autocomplete="off">
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6325                                <img class="search-icon Close lazy" data-src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/Icon-w-Close.svg"
6326                                     alt="">
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6329                                <img class="search-icon me-0 lazy"
6330                                     data-src="/ResourcePackages/NakheelComponents/assets/src/Assets/images/Icon-w-Arrowfull-next.svg" alt="">
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6334                    <ul id="searchResult">
6335                    </ul>
6336                    <span class="text-white text-regular" id="recentSearchSpan" style="display:none">Recent Search:<span id="recentSearch"></span></span>
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6339            <div class="modal-footer">
6340                <p>For extensive property search</p>
6341                <a class="btn btn-outline-white" href="/en/property-search">DISCOVER MORE</a>
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