1"use strict";(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[14761],{714761:function(e,a,t){t.d(a,{$N:function(){return p},Bb:function(){return b},DM:function(){return u},Ig:function(){return g},Kx:function(){return I},T$:function(){return w},Ty:function(){return r},U6:function(){return A},Xf:function(){return m},Z1:function(){return c},ZP:function(){return l},_D:function(){return y},_r:function(){return _},ck:function(){return s},df:function(){return i},gH:function(){return v},gI:function(){return f},mJ:function(){return n},y2:function(){return S},yU:function(){return o},zN:function(){return d}});let n=5,o=["light","dark"],i=["custom-data-upload","medical-chat-human","medical-chat-vet","custom-model"],s=[{name:"Alloy",value:"alloy",preview:"https://cdn.openai.com/API/voice-previews/alloy.flac"},{name:"Ashe",value:"ash",preview:"https://cdn.openai.com/API/voice-previews/ash.flac"},{name:"Ballad",value:"ballad",preview:"https://cdn.openai.com/API/voice-previews/ballad.flac"},{name:"Cedar",value:"cedar",preview:"https://cdn.openai.com/API/voice-previews/cedar.flac"},{name:"Coral",value:"coral",preview:"https://cdn.openai.com/API/voice-previews/coral.flac"},{name:"Echo",value:"echo",preview:"https://cdn.openai.com/API/voice-previews/echo.flac"},{name:"Marin",value:"marin",preview:"https://cdn.openai.com/API/voice-previews/marin.flac"},{name:"Sage",value:"sage",preview:"https://cdn.openai.com/API/voice-previews/sage.flac"},{name:"Shimmer",value:"shimmer",preview:"https://cdn.openai.com/API/voice-previews/shimmer.flac"},{name:"Verse",value:"verse",preview:"https://cdn.openai.com/API/voice-previews/verse.flac"}],r=[{q:"What does Chat Data do?",a:"Chat Data is an AI agent platform for customer support chatbots and live chat on websites. You can build an AI agent from your documents or site content, then embed a chat widget or API so the agent answers questions from your knowledge base."},{q:"Where is user(my) data physically stored?",a:"Our servers are located in Switzerland, so users' data is physically stored within Swiss borders and hosted on Oracle Cloud infrastructure. Additionally, file blobs are also stored in Switzerland using Azure Blob Storage services."},{q:"How should my data be formatted?",a:"At present, you have the option to upload individual or multiple files in formats such as .pdf, .txt, .html, or .docx. Alternatively, you can paste text or provide a website link for data scraping."},{q:"Can I integrate your chatbot widget with my custom model backend?",a:"Absolutely. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources."},{q:"Tell me about the Medical Chat models.",a:"The Medical Chat models are pre-trained models developed using Chat Data. It is created with a meticulous selection of data sources curated by the our platform to offer proficient knowledge base specializing in human and veterinary medication. Chat Data is HIPAA compliant, with a BAA available for customers on the Standard plan or above. For more information, please visit https://medical.chat-data.com/"},{q:"Is it possible to provide instructions to my agents?",a:"Certainly, you have the ability to modify the base prompt, assign a name to your agent, specify its personality traits, and provide instructions regarding how it should respond to questions, such as only responding in French, for example."},{q:"What should be included in the base prompt and what should be used as the training data?",a:"The instruction that applies to the entire conversation should be included in the base prompt, while the knowledge point that needs to be retrieved based on the user's latest query should be used as the training data."},{q:"What is the process for incorporating my agent into my website?",a:"You can integrate your agent by either embedding an iframe or adding a chat bubble to the lower right corner of your website. To achieve this, create an agent and select the 'Embed on website' option. Alternatively, you can utilize the API to engage with your agent from any location."},{q:"Is it compatible with other languages?",a:"Certainly, Chat Data is designed to work with multiple languages. You can use it with sources in any language and pose questions in any language as well."},{q:"Is it possible to share an agent I've developed?",a:"Yes, by default, any agent you create is private, but you have the option to change the settings to make it public and share it with others."},{q:"Why am I unable to establish a second account on your platform?",a:"Since we offer a free plan to
1new users, we utilize your device's fingerprint to deter the creation of a second free account. Additionally, we do not perceive a legitimate need for a second account from the same user. Consequently, we have introduced a mechanism that restricts the use of a single email account with one device only."}],l=[{q:"Does a free plan exist?",a:"Indeed, when you register, you'll receive 100 message credits and access to one agent with a character limit of 400,000. These resources are at your disposal to evaluate Chat Data and determine its suitability for your needs."},{q:"What is the mechanism behind message credits?",a:"Message credits are calculated based on several factors:\n\n1. Base Model Cost: Each model has a base cost (ranging from 0.5 credits for lightweight models like Gemini 2.5 Flash to 20 credits for advanced models like Claude 3 Opus).\n\n2. Content Units: The base cost is multiplied by content units, which are determined by the larger of:\n - Text units: input message text characters \xf7 8,000 (rounded up)\n - File units: number of files \xf7 3 (rounded up)\n\n3. Additional Costs:\n - Reranking: +1 credit flat fee if enabled\n - Medical Knowledge Base: +1 credit flat fee for medical chat models with base cost ⤠1\n - User Info: Additional units if user info exceeds 1,000 tokens (each 5,000 tokens beyond 1,000 = 1 unit)\n\nThis mechanism ensures fair pricing based on the complexity of the request and the capabilities of the chosen model."},{q:"How does the training characters work?",a:"Training characters are designed to prevent excessive or abusive retraining of your agent, which helps us manage computing resources efficiently.\n\n1. As long as your training character balance is above zeroâeven if you have just one character leftâyou can retrain your agent up to its full character limit.\n2. When you retrain, we deduct only the actual number of characters used, based on the new or additional documents you include in that training session.\n3. For each month, we allocate double your agent's character limit as your training character quota. This means you can fully retrain your agent at least three times per month, depending on your usage."},{q:"What is the definition of a single agent, and how does the training character allocation work?",a:"A single agent is defined as an agent that possesses unique data and can provide responses to inquiries related to that data, even if it was constructed using multiple documents. Each purchased agent, including subscriptions and add-ons, comes with 22MB training characters, allowing you to retrain your agent in case of errors."},{q:"What's the user limit for my agent?",a:"For private agents, only you have the privilege of accessing them. However, if you opt to make your agent public, anyone with the link will have the ability to engage with it."},{q:"Can you explain the functioning of the white labeling with the reseller plan?",a:'Upon subscribing to the reseller plan, you have the ability to substitute the "Powered by Chat Data" text with "Powered by Your Company." Subsequently, utilize the API to engage with our backend for the creation and management of the agent. You can integrate the embedded agent script into your domain using the provided JavaScript code furnished by us.'},{q:"How does the agent capacity work?",a:"Each plan has both a per-agent character limit and an overall account-level character limit:\n\n- Entry plan: Each agent can hold up to 33 MB of characters, with a total account capacity of 22 MB.\n- Standard plan: Each agent can hold up to 40 MB, with a total account capacity of 110 MB.\n- Professional plan: Each agent can hold up to 50 MB, with a total account capacity of 400 MB.\n\nYou can distribute your total account capacity across your agents however you wish. For example, on the Entry plan, you have 2 agent slots (each with a 33 MB max), but only 22 MB total to allocate. You could assign all 22 MB to one agent, leaving the other with no capacity, or split it between both.\n\nIf you purchase additional agent slots, each one adds 1 agent slot and 11 MB to your account-level capacity. For instance, with one extra slot on Entry, you'd have 3 agent slots and 33 MB total capacity (but still a 33 MB per-agent max).\n\nA agent's actual capacity is always the lesser of your remaining account-level character limit and
1your plan's per-agent limit. You cannot exceed the per-agent limit unless you upgrade to a higher plan."}],c=[{q:"At what point do my message credits and training characters refresh?",a:"Message, scraping, and training credits renew monthly on your billing anchor date, including annual subscriptions."},{q:"When does my plan's benefit become active?",a:"Your plan's benefits become active immediately upon subscription. Message, scraping, and training credits renew monthly on your billing anchor date, including annual subscriptions."},{q:"How can I determine the character count in my document?",a:"Upon uploading your document(s) to Chat Data, the platform will display the total character count for all the attached documents."},{q:"Is it possible to upload multiple files to a single agent?",a:"Certainly, you have the ability to upload multiple files to a single agent. Simply hold down the ctrl key (for Windows) or cmd key (for Mac) and select as many files as you desire."},{q:"What is the data limit for a single agent?",a:"For the free plan, you can provide up to 400,000 characters, which is approximately 5MB. If you're on the Entry, Standard, or Professional plan, you can allocate 11 million characters, equivalent to around 140MB."},{q:"Could you explain the operation of the professional plan?",a:"Upon subscribing to the professional plan, you will receive an initial allocation of 40,000 message credits. Subsequent messages will be billed using your OpenAI API key, which can be added on your account page. This ensures that you receive the most cost-effective pricing per message once you surpass the initial allocation."},{q:"Could you please provide information on the process for upgrading or canceling my current subscription?",a:"Your existing or previous subscription will remain active until the conclusion of its current subscription period. Please note that we are unable to offer prorated refunds as both message credits and training credits have already been allocated to your account."},{q:"How do scraping credits work?",a:"We utilize CAPTCHA solvers and proxies to scrape each page multiple times until success. Each successfully scraped page consumes 1 scraping credit. Your scraping credits are automatically renewed at the start of each month."}],u=["#8884d8","#82ca9d","#ffc658","#ff7300","#00C49F","#a83279","#faa307","#003049","#d62828","#f77f00","#fcbf49","#eae2b7","#003f5c","#58508d","#bc5090","#ff6361","#ffa600","#2f4b7c","#665191","#a05195"],d="#001F3D",{PLANS:m,AUTO_CHARGE_UNIT_PRICE:h}=t(234485),g=2e3,p=1e4,v=500,_=[{tag:"auto_charge",name:"Auto Charge Message Credits",price:"$".concat(h," per 1000 msg credits"),message:"Credits don't expire and can be used across months.",product_id:"Auto Charge",one_time:!0},{tag:"auto_scrape_recharge",name:"Auto Recharge Scraping Pages",price:"$10 per 5,000 pages",message:"Automatically buy scraping pages when your balance runs low. Credits don't expire.",one_time:!0},{tag:"extra_messages",name:"Extra Message Credits",price:"$10 per 1000 msg credits",unit_price:10,divider:1e3,message:" extra msg credits every month",product_id:"Extra Messages"},{tag:"extra_chatbots",name:"Extra Agent",price:"$7 per 1 agent",unit_price:7,divider:1,message:"extra agent",cavet:"Each agent adds 11M characters capacity on the account level",product_id:"Extra Chatbots"},{tag:"live_chat",name:"Live Chat Escalation",unit_price:20,message:["Allow users to escalate the chat from AI to human support within the agent","Monitor real-time user activity on your website and intervene when necessary","Includes 50,000 email notifications (You can use your own Twilio account for SMS or buy SMS credits separately)"],product_id:"Live Chat"},{tag:"remove_brand",name:"Reseller Plan",unit_price:59,message:["Replace the Chat Data branding with your branding","Includes custom domain for the embedding and iframe script (code free)","Custom sender email for sending notifications related to your agents."],product_id:"Remove Brand"},{tag:"remove_label",name:"Remove 'Powered By Chat Data'",unit_price:35,message:["Replace the Chat Data branding with your branding","Does not include custom domain for the embedding and iframe script","Does not include custom sender email."],product_id:"Remove Label"},{tag:"webhook_delivery",name:"Webhook Delivery",unit_price:10,message:["Activate webhook and
1SDK events delivery","Compatible with Triggers in Make and Zapier","Ideal for Entry plan subscribers and below"],product_id:"Webhook Delivery"},{tag:"storage",name:"10GB Files Storage",price:"$10 per 10GB",unit_price:10,divider:10,message:"GB of blob storage for multi-modal inputs",product_id:"10GB Storage"},{tag:"sso_login",name:"SSO Login",unit_price:99,message:["Authenticate users to access an agent without registering with Chat Data","Logo, domain, company name, and email will be whitelabeled to your choice.",'Prerequisite: "Reseller Plan" or "Professional Plan"'],product_id:"SSO Login"},{tag:"sms_credits",name:"SMS Credits",unit_price:10,divider:10,label:"Permanent SMS credits: $",message:["Buy SMS credits if you prefer not to use your own Twilio account.","Available for SMS delivery within the United States ($0.05 per SMS)","SMS credits never expire.",'Requirement: "Live Chat Escalation" feature'],product_id:"SMS Credits",one_time:!0}],y=["Discord","Slack","Whatsapp","WhatsappWebAPI","Line","Telegram","Shopify","Stripe","WooCommerce","Zendesk","Zapier","Make","Wordpress","Messenger","Instagram","Prestashop","Shopware","Magento"],f=[{name:"Discord",logo:"/images/Discord_icon.svg",message:"Add to Discord",link:"https://cookbook.chat-data.com/docs/discord-chatbots-integration"},{name:"Slack",logo:"/images/Slack_icon.svg",message:"Add to Slack",link:"https://cookbook.chat-data.com/docs/slack-bot-integration",blockSSO:!0},{name:"Whatsapp",logo:"/images/Whatsapp_logo.png",message:"Add to WhatsApp",link:"https://cookbook.chat-data.com/docs/whatsapp-integration",blockSSO:!0},{name:"WhatsappWebAPI",logo:"/images/Whatsapp_logo.png",message:"Add to WhatsApp Web (Unofficial)"},{name:"Telegram",logo:"/images/Telegram_logo.svg",message:"Add to Telegram",link:"https://cookbook.chat-data.com/docs/telegram-integration"},{name:"Line",logo:"https://upload.wikimedia.org/wikipedia/commons/4/41/LINE_logo.svg",message:"Add to LINE",link:"https://cookbook.chat-data.com/docs/line-integration"},{name:"Messenger",logo:"/images/Messenger_icon.svg",message:"Add to Messenger",link:"https://cookbook.chat-data.com/docs/messenger-integration",blockSSO:!0},{name:"Instagram",logo:"https://upload.wikimedia.org/wikipedia/commons/e/e7/Instagram_logo_2016.svg",message:"Add to Instagram",link:"https://cookbook.chat-data.com/docs/instagram-integration",blockSSO:!0},{name:"Shopify",logo:"/images/Shopify_logo.svg",message:"Integrate with Shopify",link:"https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#shopify-webhook-synchronization-integration"},{name:"Stripe",logo:"https://images.stripeassets.com/fzn2n1nzq965/HTTOloNPhisV9P4hlMPNA/cacf1bb88b9fc492dfad34378d844280/Stripe_icon_-_square.svg?q=80&w=128",message:"Connect Stripe"},{name:"WooCommerce",logo:"/images/woo_black_icon.png",message:"Integrate with WooCommerce",link:"https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#woo-commerce-webhook-synchronization-integration"},{name:"Zendesk",logo:"/images/zendesk_logo.webp",message:"Integrate with Zendesk",link:"https://cookbook.chat-data.com/docs/zendesk-integration"},{name:"Prestashop",logo:"https://www.svgrepo.com/show/306598/prestashop.svg",message:"Integrate with Prestashop",link:"https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#prestashop-webhook-synchronization-integration"},{name:"Shopware",logo:"/images/shopware_icon.png",message:"Integrate with Shopware",link:"https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#shopware-webhook-synchronization-integration"},{name:"Magento",logo:"/images/magento-icon.svg",message:"Integrate with Magento",link:"https://cookbook.chat-data.com/docs/chatbots-real-time-products-update#magento-webhook-synchronization-integration"},{name:"Zapier",logo:"/images/Zapier_icon.svg",message:"Add to Zapier",blockSSO:!0}],b=[{name:"Make",logo:"/images/Make-app-icon.png",message:"Add to Make",link:"https://www.make.com/en/register?pc=chatdata"},{name:"Wordpress",logo:"https://upload.wikimedia.org/wikipedia/commons/c/c5/Wordpress.svg",message:"Add to Wordpress",link:"https://wordpress.com/plugins/chat-data",help:"https://cookbook.chat-data.com/docs/add-chatbots-to-wordpress-websites"},{name:"n8n",logo:"https://upload.wikimedia.org/wikipedia/commons/5/53/N8n-logo-new.svg",message:"Add to n8n",link:"https://www.npmjs.com/package/n8n-nodes-chat-data?activeTab=readme"}],w=[{name:"Internet",logo:"/images/internet.svg"},{name:"MCP",logo:"/images/mcp.svg"},{name:"Google Drive",logo:"https://upload.wikimedia.org/wikipedia/commons/1/12/Google_Drive_icon_%282020%29.svg"},{name:"Notion",logo:"https://upload.wikimedia.org/wikipedia/commons/e/e9/Notion-logo.svg"}],I=[{name:"Sum",value:"sum",description:"Adds up all the event values within a time period."},{name:"Count",value:"count",description:"Return the total number of events within a time period."}],A={DESKTOP_BREAKPOINT:768,MOUSE_MOVE_THRESHOLD:2,BUTTON_EDGE_MARGIN:-4,CONTROL_POINT_RATIO:.4,MAX_ANGULAR_OFFSET:.2,QUADRANT_ANGLE_DIVISOR:45,QUADRANT_BOUNDARY:90,HALF_CIRCLE:180,FULL_CIRCLE:360,STRAIGHT_LINE_RATIO:.5,ARROW_LENGTH:12,ARROW_WING_ANGLE:Math.PI/6,OPACITY_MIN_DISTANCE:150,OPACITY_MAX_DISTANCE:500,OPACITY_RANGE:350,STROKE_COLOR:"#6b7280",STROKE_WIDTH:1.5,DASH_ARRAY:"5 3",Z_INDEX:10},S=[["AI-Powered Workflow Automation","Yes. Build workflows with
1natural language prompts and trigger them as AI actions. Combines AI flexibility for dynamic conversations with workflow precision for reproducible proceduresâall in one platform.","Either AI chatbots without workflows, OR workflow tools without AI flexibility"],["Interactive UI Responses","Our agent can generate and respond with interactive UI elements, charts, and dynamic components, providing a richer and more engaging user experience than traditional text-based markdown.","Only responds with text-based markdown or static content."],["Built-in MCP Integration","Yes. 834 pre-integrated MCP (Model Context Protocol) apps with 10,000+ tools including Gmail, Google Calendar, Notion, Slack, GitHub, and more. Connect popular apps directly as AI actions, plus support for custom remote MCP servers.","No built-in MCP integration or limited third-party app connectivity"],["Support Live Chat Escalation","Yes, we offer seamless live chat handoff on websites and third-party platforms, with AI intelligently determining optimal transfer timing","No"],["Support Real-time voice mode","Yes, we not only supports the real-time voice chat, but also allows you to use your own customized voice from ElevenLabs to configure the output voice of the agent","No"],["Support Logged-in User Experience","Yes. You can use our SDK to Integrates with your auth system to provide personalized responses based on user profiles, test results and history","No. Only provides generic responses from a standard AI knowledge base"],["White-labeling with SSO Login","Yes. Authenticate users to access the settings and dashboard of an agent without registering with Chat Data and allow absolute white-labeling under your own domain, company name, logo and support email","No. Only provides public accessible domain white-labeling"],["Import Your Phone Number for SMS notifications","Yes, you can import your phone number or purchase SMS credits to receive SMS notifications for live chat escalation","No, no SMS notifications are available"],["Multi-Modal Inputs","Our agent, including Website Chat widget, WhatsApp, Messenger, and Instagram integration with both AI agent and Live Chat Escalation, supports image and file based chatting.","Only support text inputs"],["AI Actions","Our AI agent can act as an AI agent and automatically perform actions, such as web searches, triggering buttons, collecting leads, sending files/images, and calling custom API endpoints directly in the chat.","No"],["Customized Voice Audio Reply","You can add your customized voice for the agent to respond by audio directly, mimick human-like responses","No"],["Dynamic Query Suggestions","Dynamic query suggestions in the conversation based on the conversation and your uploaded data","Only a fixed set of static query suggestions during the whole conversation"],["Share Public Metrics","Share your AI agent analytics through a public dashboard link","Limited metrics visibility and no public sharing capabilities"],["Usage Metering By Stripe","You can directly meter the agent usage through your Stripe account and charge your customers directly","No usage metering"],["Voice interaction available","We support 519 voices and 152 international locales","Typically unavailable"],["Generate PDF documents","Our bot can generate PDF documents based on the conversation and your PDF template directly in the conversation","No such an option"],["Anti-Bot Protection Website Crawling","Yes, we crawl sites with Cloudflare protection and IP rate limiting because we use proxies.","No, the crawling is blocked by either Cloudflare or rate limiters."],["Customize Backend","Allow Your Backend","Backend Cannot Be Customized"],["AI Re-engagement","Yes, we support follow-up re-engagement by AI with WhatsApp, Messenger, and Instagram integrations.","No."],["Nested Chatbots","We enable you to link your agents into a unified, powerful agent.","Not offered"],["WhatsApp Integration Support","Both official API and powerful unofficial WhatsApp Web - no business account needed, instant setup","Only official API - requires business verification"],["Chat History Ownership","Opt out of chat history access","No such an option"],["Actions Items","Appoitments, Article Links, Leads Forms","No"],["Built-in PII Anonymization","Yes. Automatically detects and anonymizes personally identifiable information (PIIs) before sending to LLM models, then replaces placeholders back
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