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18 19 20</head> 21 22<body topmargin="1" leftmargin="1" bgcolor="#E5E5E5"> 23 24<div align="center"> 25 <center> 26 27<table border="0" width="1024" cellpadding="8" bgcolor="#FFFFFF"> 28 <tr> 29 <td align="center" valign="top"><!--webbot bot="Include" 30 U-Include="../_private/lusas_general_menu.html" TAG="BODY" startspan --> 31 <!-- exclude --> 32 33 <div align="center"> 34 <center> 35 <table border="0" cellpadding="2" width="100%"> 36 <tr> 37 <td align="left"><font face="Arial Black" color="#808080" size="6"><a href="https://www.lusas.com/index.html"><img border="0" src="../images/lusas_white_black_shadow_only_300.gif" width="180" height="30"></a></font> 38 </td> 39 </center> 40 <td align="left"> 41 <p align="center"><font face="Arial Black" color="#666666" size="6">Engineering 42 analysis + design software</font> 43 </td> 44 </tr> 45 <center> 46 </center> 47 </table> 48 </div> 49 50 51 <ul id="main_menu"> 52 <li> 53 <a href="http://www.lusas.com/index.html">Home</a> 54 </li> 55 <li> 56 <a href="http://www.lusas.com/products/index.html">Software</a> 57 <ul class="sub_menu"> 58 <li> 59 <a href="http://www.lusas.com/products/bridge_tour_overview.html">LUSAS Bridge</a> 60 </li> 61 <li> 62 <a href="http://www.lusas.com/products/civil_tour_overview.html">LUSAS Civil & Structural</a> 63 </li> 64 <li> 65 <a href="http://www.lusas.com/products/tank_overview.html">LUSAS Tank</a> 66 </li> 67 <li> 68 <a href="http://www.lusas.com/products/analyst.html">LUSAS Analyst</a> 69 </li> 70 <li> 71 <a href="http://www.lusas.com/products/composite.html">LUSAS Composite</a> 72 </li> 73 <li> 74 <a href="http://www.lusas.com/academic/index.html">LUSAS Academic</a> 75 </li> 76 <li> 77 <a href="http://www.lusas.com/products/external_plugins/index.html">External plugins</a> 78 </li> 79 80 </ul> 81 </li> 82 <li> 83 <a href="http://www.lusas.com/products/options/index.html">Options</a> 84 <ul class="sub_menu"> 85 <li> 86 <a href="http://www.lusas.com/products/options/fast_solvers.html">Solvers</a> 87 </li> 88 <li> 89 <a href="http://www.lusas.com/products/options/vehicle_load_optimisation.html">VLO</a> 90 </li> 91 <li> 92 <a href="http://www.lusas.com/products/options/design.html">Design</a> 93 </li> 94 <li> 95 <a href="http://www.lusas.com/products/options/masonry_bridge_wizard.html">MBW</a> 96 </li> 97 <li> 98 <a href="http://www.lusas.com/products/options/imdplus.html">IMDplus</a> 99 </li> 100 <li>
101 <a href="http://www.lusas.com/products/options/nonlinear.html">Nonlinear</a> 102 </li> 103 <li> 104 <a href="http://www.lusas.com/products/options/dynamic.html">Dynamic</a> 105 </li> 106 <li> 107 <a href="http://www.lusas.com/products/options/thermal.html">Thermal</a> 108 </li> 109 <li> 110 <a href="http://www.lusas.com/products/options/geotechnical.html">Geotechnical</a> 111 </li> 112 <li> 113 <a href="http://www.lusas.com/products/options/heat_of_hydration.html">H of H</a> 114 </li> 115 <li> 116 <a href="http://www.lusas.com/products/options/rail_track_analysis.html">Rail Track</a> 117 </li> 118 </ul> 119 </li> 120 <li> 121 <a href="http://www.lusas.com/case/index.html">Case Studies</a> 122 <ul class="sub_menu"> 123 <li> 124 <a href="http://www.lusas.com/case/bridge/index.html">Bridge engineering</a> 125 </li> 126 <li> 127 <a href="http://www.lusas.com/case/civil/index.html">Civil & Structural</a> 128 </li> 129 <li> 130 <a href="http://www.lusas.com/case/composite/index.html">Composites</a> 131 </li> 132 <li> 133 <a href="http://www.lusas.com/case/analyst/index.html">General mechanical</a> 134 </li> 135 <li> 136 <a href="http://www.lusas.com/case/academic/index.html">Academic uses</a> 137 </li> 138 </ul> 139 </li> 140 <li> 141 <a href="http://www.lusas.com/media/index.html">Media</a> 142 <ul class="sub_menu"> 143 <li> 144 <a href="http://www.lusas.com/videos/index.html">Videos</a> 145 </li> 146 <li> 147 <a href="http://www.lusas.com/papers/index.html">Papers and Presentations</a> 148 </li> 149 <li> 150 <a href="http://www.lusas.com/webinars/index.html">Webinars</a> 151 </li> 152 </ul> 153 </li> 154 <li> 155 <a href="http://www.lusas.com/support/index.html">Support</a> 156 <ul class="sub_menu"> 157 <li> 158 <a href="http://www.lusas.com/support/about_tech_support.html">Obtaining support</a> 159 </li> 160 <li> 161 <a href="http://www.lusas.com/user_area/download/index.html">Software downloads</a> 162 </li> 163 <li> 164 <a href="http://www.lusas.com/distributors/index.html">Distributors / Resellers</a> 165 </li> 166 <li> 167 <a href="http://www.lusas.com/support/training/index.html">Training Courses</a> 168 </li> 169 <li> 170 <a href="http://www.lusas.com/user_area/index.html">User Area</a> 171 </li> 172 <li> 173 <a href="http://www.lusas.com/distributorcheck.html">Distributor Area</a> 174 </li> 175 </ul> 176 </li> 177 <li> 178 <a href="http://www.lusas.com/consultancy/index.html">Consultancy</a> 179 <ul class="sub_menu"> 180 <li> 181 <a href="http://www.lusas.com/consultancy/index.html">What we do...</a> 182 </li> 183 <li> 184 <a href="http://www.lusas.com/consultancy/civil_projects.html">Civil and Structural</a> 185 </li> 186 <li> 187 <a href="http://www.lusas.com/consultancy/bridge_projects.html">Bridges</a> 188 </li> 189 <li> 190 <a href="http://www.lusas.com/consultancy/offshore_projects.html">Offshore, Oil and Gas</a> 191 </li> 192 <li> 193 <a href="http://www.lusas.com/consultancy/mechanical_projects.html">Mechanical Engineering</a> 194 </li> 195 <li> 196 <a href="http://www.lusas.com/consultancy/composites_hpm_projects.html">Composites</a> 197 </li> 198 <li> 199 <a href="http://www.lusas.com/consultancy/custom_projects.html">Customisation</a> 200 </li> 201 </ul> 202 </li> 203 <li> 204 <a href="https://www.lusas.com/user_area/download/index.html">Downloads</a> 205 </li> 206 <li> 207 <a href="http://www.lusas.com/news.html">Events</a> 208 </li> 209 <li> 210 <a href="http://www.lusas.com/about.html">Contact Us</a> 211 <ul class="sub_menu"> 212 <li> 213 <a href="http://www.lusas.com/about.html">Corporate Information</a> 214 </li> 215 <li> 216 <a href="http://www.lusas.com/info_request_index_page.html">Pricing / Information Request</a> 217 </li> 218 </ul> 219 </li> 220 <li> 221 <a href="http://www.lusas.com/jobs/index.html">Jobs</a> 222 </li> 223 <li> 224 <a href="http://www.lusas.com/search.html">Search</a> 225 </li> 226 </ul> 227 <div id="sub_menu_holder" /> 228 229 230 231 232 233 <!-- /exclude --> 234<!--webbot bot="Include" endspan i-checksum="58706" --> 235 236 </td> 237 </tr> 238 <tr> 239 <td align="left" valign="top"> 240 <table border="0" cellpadding="0" cellspacing="0"> 241 <tr> 242 <td> 243 244<!--webbot bot="Include" U-Include="../_private/logo_services.html" TAG="BODY" startspan 245--> 246 247<h2 align="left"><font color="#808080" face="Arial">Support</font></h2> 248 249<p align="left"><font face="Arial" size="2"><a href="index.html"> 250Support home</a> | <a href="about_tech_support.html">Obtaining support</a> 251 | <a href="licence_key.html">Licence key queries</a> 252| <a href="../distributors/index.html">Distributors / Resellers</a> | 253<a href="../videos/index.html">Videos</a> | <a href="training/index.html">Training</a> 254 | <a href="testimonials.html">Testimonials</a> | <a href="../consultancy/index.html">Consultancy</a> | 255<a href="../user_area/index.html">User 256 area</a> | <a href="../distributorcheck.html">Distributor area</a></font></p> 257 258<hr> 259 260<p align="left"><font face="Arial" size="2"> </font></p> 261 262<!--webbot bot="Include" endspan i-checksum="45573" 263--> 264 265 <h2><font face="Arial">Obtaining LUSAS technical support - how to contact 266 us</font></h2> 267 268<p><font face="Arial" size="2">Technical support is available from the LUSAS distributor that serves 269 your country or region. It is provided free to those clients with a current 270support and maintenance agreement.</font> 271 272<p><font face="Arial" size="2"><b>Before contacting the UK technical support team:</b></font> 273<ol> 274 <li><font face="Arial" size="2">Check the <a href="../user_area/index.html">LUSAS 275 User Area</a> which may provide the help you 276 require.</font></li> 277 <li><font face="Arial" size="2">Read "<a href="contact_tech_support.html">Contacting 278 LUSAS technical support - what you need to know</a>" for details of 279 what you need to provide and the type of support services that are
280 provided.</font></li> 281 <li><font face="Arial" size="2">Email your local <a href="../distributors/index.html">LUSAS Distributor</a> 282 to get advice and assistance. Some of our 283 distributors have their own websites which we would encourage you to visit.</font></li> 284 </ol> 285<p><font face="Arial" size="2"><b>Obtaining support from the support team</b></font></p> 286<ul> 287 <li> 288 <font face="Arial" size="2"> 289 UK clients and clients in countries not supported by a local distributor, can email the 290 support team on <a href="mailto:[email protected]">[email protected]</a>, or call 291 the support line on <b>+44 (0)20 3325 0440</b>. Calls will be responded to 292 between 9.15 a.m. and 5 p.m. Monday to Friday, UK local time.</font> 293 </li> 294 <li><font face="Arial" size="2">USA clients can email the 295 support team on <a href="mailto:[email protected]">[email protected]</a>, or call toll free 296 on <b>1-800 97 LUSAS</b> (<b>1-800 97 58727</b>). Calls and emails 297 will be responded to up until 17.00 EST Monday to Friday.</font> 298 </li> 299</ul> 300<p><font face="Arial" size="2">Any queries sent directly to the support team from a country with 301 local distributor support will be redirected automatically to that local distributor as a 302 high priority.</font> 303 304<h3><font face="Arial">Meet key members of our support team</font></h3> 305<p><font face="Arial" size="2">Our 306support team provides our users with a first class technical support service and 307is regularly praised and stated by its users to be "the best in the 308business."</font> 309<p align="center"><img border="0" src="images/key_support_staff.jpg" width="954" height="601"> 310 </center> 311 </td> 312 </tr> 313 </table> 314 </td> 315 </tr> 316 <center> 317 318 <tr> 319 <td align="center" height="126"><!--webbot bot="Include" u-include="../_private/copyright.html" tag="BODY" startspan --> 320 321<div style="display:inline;"> 322<img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/1071202316/?value=0&guid=ON&script=0"/> 323</div> 324</noscript> 325 326<hr size="1" color="#C0C0C0"> 327 328<table border="0" cellpadding="5" cellspacing="1" width="100%"> 329 <tr> 330 <td align="left" valign="top"><font face="Arial Black" color="#C0C0C0" size="6">innovative 331 | flexible | trusted</font> 332 </td> 333 <td align="left" valign="top" rowspan="2"> 334 <p align="center"><img border="0" src="../images/40years_300.gif" width="90" height="91"> 335 </td> 336 <td align="left" valign="top"><font size="1" face="Arial" color="#808080"><a href="https://www.youtube.com/c/lusas" target="contents"><img border="0" src="../yt_logo_32.gif" align="right" hspace="2" width="32" height="32"></a><a href="https://www.linkedin.com/company/lusas" target="contents"><img border="0" src="../li_logo_32.gif" align="right" hspace="2" width="32" height="32"></a><a href="http://www.instagram.com/lusas_elegant_solutions" target="contents"><img border="0" src="../ig_logo_32.gif" align="right" hspace="2" width="32" height="32"></a><a href="https://www.facebook.com/LUSAS.Software" target="contents"><img border="0" src="../fb_logo_32.gif" align="right" hspace="2" width="32" height="32"></a></font> 337 </td> 338 </tr> 339 <tr> 340 <td align="left" valign="top"> 341 <p><font color="#808080" face="Arial" size="1">LUSAS is a trademark and 342 trading name of Finite Element Analysis Ltd. Copyright 1982 - 2025. Last 343 modified: July 16, 2026 344 . <a href="../privacy.html" style="color: #808080" target="contents">Privacy 345 policy</a><a style="color: #808080" target="contents">.</a> <br> 346 Any modelling, design and analysis capabilities described are 347 dependent upon the LUSAS software product, version and option in use.</font> 348 </td> 349 <td align="left" valign="top"> 350 <p><font color="#808080" size="2" face="Arial"><a href="http://www.lusas.com" target="contents"><img border="0" src="../images/lusas_white_black_shadow_only_300.gif" align="right" width="150" height="23"></a></font> 351 </p> 352 </td> 353 </tr> 354</table> 355 356<!-- Start of StatCounter Code for Default Guide -->
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