https://rateup.app/assets/FAQ-BBXQR6Km.js

1(function(){try{var e=typeof window<`u`?window:typeof global<`u`?global:typeof globalThis<`u`?globalThis:typeof self<`u`?self:{};e.SENTRY_RELEASE={id:`c6c8e26dd35ca69455de102b9ddd9f15d8c2162f`};var t=new e.Error().stack;t&&(e._sentryDebugIds=e._sentryDebugIds||{},e._sentryDebugIds[t]=`11daa8ea-7069-4a99-97b8-cba979847e6e`,e._sentryDebugIdIdentifier=`sentry-dbid-11daa8ea-7069-4a99-97b8-cba979847e6e`)}catch{}})();import{o as e}from"./rolldown-runtime-BLH4NaCb.js";import{t}from"./react-DOS2MzXz.js";import{t as n}from"./jsx-runtime-DOwGo_eC.js";var r=e(t(),1),i={USD:`$`,INR:`₹`},a=new Set([`Asia/Kolkata`,`Asia/Calcutta`]);function o(e=l()){return e&&a.has(e)?`INR`:`USD`}var s=new Set([`Asia/Kuwait`,`Asia/Riyadh`,`Asia/Dubai`,`Asia/Muscat`,`Asia/Qatar`,`Asia/Bahrain`]);function c(e=l()){return!!(e&&s.has(e))}function l(){try{return Intl.DateTimeFormat().resolvedOptions().timeZone}catch{return}}var u=1e7;function d(e){return typeof e==`number`&&e>=u}var f=[`FREE PLAN`,`PLUS PLAN`,`PRO PLAN`,`MAX PLAN`,`ENTERPRISE PLAN`],p={"FREE PLAN":`Test WhatsApp automation and campaigns end to end.`,"PLUS PLAN":`Real volume, plus loyalty and catalog sync.`,"PRO PLAN":`Scaling teams past their first 10,000 conversations.`,"MAX PLAN":`High-volume teams with AI in the loop.`,"ENTERPRISE PLAN":`Unlimited volume, contracted terms.`};function m(e){let t=Number(e);return Number.isFinite(t)?t:null}function h(e,t){let n=e===`INR`?`en-IN`:`en-US`;return`${i[e]}${t.toLocaleString(n)}`}function g(e){return e==null?`—`:d(e)?`Unlimited`:e.toLocaleString(`en-US`)}function _(e,t){let n=e?.whatsapp,r=n?.[t];return r&&typeof r.active==`boolean`?r.active:!!n?.active}function v(e){return e?f.indexOf(e):-1}function y(e){let t=new Map((e??[]).map(e=>[e.name,e]));return f.map(e=>t.get(e)).filter(e=>!!e?.features).map(e=>{let t=m(e.monthlyPrice),n=m(e.yearlyPrice),r=m(e.usdMonthlyPrice),i=m(e.usdYearlyPrice),a=e.name===`FREE PLAN`;return{id:e.id,planName:e.name,name:e.displayName||e.name,tagline:p[e.name],badge:e.badge,featured:!!e.badge,salesLed:!t&&!n&&!a,free:a,cta:a?`Create free account`:!t&&!n?`Talk to sales`:`Choose plan`,features:e.description??[],price:t&&n?{monthly:t,yearly:n}:null,usdPrice:r&&i?{monthly:r,yearly:i}:null,currency:e.currency??void 0,monthlyPaymentPlan:e.monthlyPaymentPlan,yearlyPaymentPlan:e.yearlyPaymentPlan,usdMonthlyPaymentPlan:e.usdMonthlyPaymentPlan,usdYearlyPaymentPlan:e.usdYearlyPaymentPlan,paymentPlan:e.paymentPlan,raw:e}})}function b(e){let t=e=>e.raw.features,n=(t,n)=>({label:t,cells:e.map(e=>g(n(e)))}),r=(t,n)=>({label:t,cells:e.map(e=>n(e)||null)});return[{title:`Limits`,rows:[n(`Teams`,e=>t(e)?.team?.count?.max),n(`Users`,e=>t(e)?.team?.teamMember?.count?.max),n(`Conversations / month`,e=>t(e)?.whatsapp?.conversation?.count?.max),n(`Form submissions / month`,e=>t(e)?.webSurvey?.count?.monthlyResponseLimit)]},{title:`Channels, automation & commerce`,rows:[r(`WhatsApp · Instagram · Messenger inbox`,e=>!!t(e)?.whatsapp?.active),r(`Automations, templates, flows, chatbots`,e=>!!t(e)?.whatsapp?.active),r(`Feedback & web surveys`,e=>!!t(e)?.webSurvey?.active),r(`Campaigns`,e=>_(t(e),`campaign`)),r(`Loyalty & referral programs`,e=>_(t(e),`loyalty`)),r(`Shopify integration`,e=>_(t(e),`catalog`)),r(`WhatsApp catalog integration`,e=>_(t(e),`catalog`)),r(`Meta Business Agent (AI)`,e=>!!t(e)?.ai?.active)]},{title:`Support`,rows:[{label:`Support channel`,cells:e.map(e=>e.features.find(e=>/support|manager/i.test(e))?.replace(/ support$/i,``)??`—`)}]}]}function x(e,t,n){if(n===`USD`){let n=t===`yearly`?e.usdYearlyPaymentPlan:e.usdMonthlyPaymentPlan;if(n)return n}return(t===`yearly`?e.yearlyPaymentPlan:e.monthlyPaymentPlan)??e.paymentPlan}function S(e,t){return t===`USD`?e.usdPrice:e.price}var C=`CONVERSATION PACK`;function w(e){let t=(e??[]).find(e=>e.name===C);if(!t)return null;let n=t.features?.whatsapp?.conversation?.count?.max;return n?{conversations:n,inrPrice:m(t.monthlyPrice)??null,usdPrice:m(t.usdMonthlyPrice)??null}:null}function T(e,t=!0){let n=`Your allowance is a monthly cap, not a hard ceiling on your account — you can top it up without moving up a tier.`;if(!e)return`${n} Conversation packs add extra conversations for a month at a time, and stack, so you only pay for the headroom you actually need.`;

1let r=e.conversations.toLocaleString(`en-US`),i=t?[e.inrPrice===null?null:h(`INR`,e.inrPrice),e.usdPrice===null?null:h(`USD`,e.usdPrice)].filter(Boolean).join(` / `):``;return`${n} A conversation pack adds ${r} extra conversations for 30 days${i?` and costs ${i}`:``} — a one-off charge, not a subscription, so nothing renews and there is nothing to cancel. Packs stack, so buy as many as you need. Packs top up a paid plan: on Free the better move is to upgrade, which raises every limit rather than conversations alone, and Enterprise is invoiced on the usage it actually runs, so it has no cap to top up.`}function E(e,t){return t===`USD`?e.usdPrice:e.inrPrice}function D(e){let t=e.raw.features?.whatsapp?.conversation?.count?.max;return typeof t!=`number`||d(t)?null:t}function O(e,t,n){let r=Math.max(0,Math.ceil(t)-e),i=n>0&&r>0?Math.ceil(r/n):0,a=i*n;return{overage:r,packs:i,extraConversations:a,totalConversations:e+a}}function k({options:e,currentIncluded:t,volume:n,packs:r,monthlyCostWithPacks:i}){if(r<=0)return{kind:`none`};if(n>e.reduce((e,t)=>Math.max(e,t.included),0))return{kind:`sales`};let a=e.filter(e=>e.included>t&&e.included>=n).filter(e=>e.monthlyPrice!==null).sort((e,t)=>e.monthlyPrice-t.monthlyPrice)[0];return!a||i===null||a.monthlyPrice>i?{kind:`none`}:{kind:`upgrade`,option:a,monthlySaving:i-a.monthlyPrice}}var A=n(),j=[{question:`What counts as a conversation?`,answer:`One 24-hour messaging window with a customer on any connected channel. Every message
2        inside that window — in either direction — counts once.`},{question:`What if I run out of conversations?`,answer:``},{question:`Are WhatsApp message charges included?`,answer:`No. Meta bills your own WhatsApp Business account directly for message delivery. Your
3        Rateup subscription covers the platform; we do not resell or mark up Meta's charges.`},{question:`Can I try RateUp before paying?`,answer:`Yes — the Free plan is free forever and needs no card. It covers the inbox,
4      automations, templates and chatbots, so you can run RateUp end to end before deciding
5      whether Plus or Pro is worth it. Upgrade whenever you are ready; you are billed
6      from the day you upgrade.`},{question:`Which plan do you recommend for my business?`,answer:[`Free → test WhatsApp automation and campaigns end to end`,`Plus → growing shops that need real volume, loyalty and catalog sync`,`Pro → scaling teams past their first 10,000 conversations`,`Max → high-volume teams that want the Meta Business Agent in the loop`,`Enterprise → unlimited volume, contracted terms and a dedicated manager`]},{question:`Can I switch between annual and monthly?`,answer:`Yes. Annual is the default and 20% cheaper. Move to monthly at renewal, or upgrade to
7        annual any time and we'll pro-rate the difference.`},{question:`What payment methods do you accept?`,answer:`Major credit/debit cards, UPI and eMandate are supported. Enterprise customers can
8        request invoicing and bank transfers. UPI and eMandate are available for customers from
9        India only.`}];function M(e,t=!0){let n=T(w(e),t);return j.map(e=>e.question===`What if I run out of conversations?`?{...e,answer:n}:e)}function N({plans:e,showPrices:t=!0}){let n=(0,r.useMemo)(()=>M(e,t),[e,t]);return(0,A.jsxs)(`section`,{className:`mx-auto max-w-[1240px] px-8 pt-18`,children:[(0,A.jsx)(`h2`,{className:`font-display m-0 mb-2 text-[26px] font-bold leading-[1.12] tracking-[-0.028em] text-foreground md:text-[36px]`,children:`Billing questions`}),(0,A.jsx)(`div`,{className:`max-w-[78ch]`,children:n.map(e=>(0,A.jsxs)(`div`,{className:`border-b border-border py-5`,children:[(0,A.jsx)(`p`,{className:`font-display m-0 mb-1.5 text-[17px] font-medium leading-[1.35] text-foreground`,children:e.question}),Array.isArray(e.answer)?(0,A.jsx)(`ul`,{className:`m-0 flex list-none flex-col gap-1 p-0 text-[15px] leading-[1.6] text-muted-foreground`,children:e.answer.map(e=>(0,A.jsx)(`li`,{children:e},e))}):(0,A.jsx)(`p`,{className:`m-0 text-[15px] leading-[1.6] text-muted-foreground`,children:e.answer})]},e.question))})]})}export{v as _,y as a,O as c,c as d,d as f,D as g,x as h,b as i,g as l,S as m,M as n,E as o,w as p,k as r,o as s,N as t,h as u};