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52</head> 53<body> 54 <header> 55 <h2 id="logo"> 56 <img src="/img/tearetailer.svg" alt="tearetailer"> 57 <a href="/">tea<b>retailer</b></a> 58 <span>powered by <a href="https://www.adagioxl.com" class="icon-adagio">adagio wholesale</a></span> 59 </h2> 60 61 <div> 62 <span class="icon-menu" action="menu"></span> 63 <label for="srchinp" class="icon-search"></label> 64 <form id="search" method="post" action="/search.html"> 65 <input id="srchinp" name="search" type="search" placeholder="search" required> 66 <input type="hidden" name="recaptcha_token"> 67 <button type="submit" class="gold flat">Go!</button> 68 </form> 69 <span class="icon-mail" action="subscribe"></span> 70 </div> 71</header> 72 73<main tabindex="-1"> 74 <div id="bg"><img src="/img/b_bg.jpg" alt=""></div> 75 76 77 <div id="cbase"> 78 <span class="icon-left"></span> 79 <nav id="carousel"> 80 <figure> 81 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 82 <a class="img" href="/front-lines.html"> 83 <img src="/img/categories/front-lines.jpg" alt="Front Lines" title="Front Lines"/> 84 <figcaption title="Front Lines">Front Lines</figcaption> 85 </a> 86 </figure> 87 <figure> 88 <a class="badge products" href="/products.html" title="Products">Products</a> 89 <a class="img" href="/products.html"> 90 <img src="/img/categories/products.jpg" alt="Products" title="Products"/> 91 <figcaption title="Products">Products</figcaption> 92 </a> 93 </figure> 94 <figure> 95 <a class="badge opening-a-store" href="/opening-a-store.html" title="Opening a Store">Opening a Store</a> 96 <a class="img" href="/opening-a-store.html"> 97 <img src="/img/categories/opening-a-store.jpg" alt="Opening a Store" title="Opening a Store"/> 98 <figcaption title="Opening a Store">Opening a Store</figcaption> 99 </a> 100 </figure> 101 <figure> 102 <a class="badge training-staff" href="/training-staff.html" title="Training Staff">Training Staff</a> 103 <a class="img" href="/training-staff.html"> 104 <img src="/img/categories/training-staff.jpg" alt="Training Staff" title="Training Staff"/> 105 <figcaption title="Training Staff">Training Staff</figcaption> 106 </a> 107 </figure> 108 <figure> 109 <a class="badge trends" href="/trends.html" title="Trends">Trends</a> 110 <a class="img" href="/trends.html"> 111 <img src="/img/categories/trends.jpg" alt="Trends" title="Trends"/> 112 <figcaption title="Trends">Trends</figcaption> 113 </a> 114 </figure> 115 <figure> 116 <a class="badge strategy" href="/strategy.html" title="Strategy">Strategy</a> 117 <a class="img" href="/strategy.html"> 118 <img src="/img/categories/strategy.jpg" alt="Strategy" title="Strategy"/> 119 <figcaption title="Strategy">Strategy</figcaption> 120 </a> 121 </figure> 122 <figure> 123 <a class="badge marketing" href="/marketing.html" title="Marketing">Marketing</a> 124 <a class="img" href="/marketing.html"> 125 <img src="/img/categories/marketing.jpg" alt="Marketing" title="Marketing"/> 126 <figcaption title="Marketing">Marketing</figcaption> 127 </a> 128 </figure> 129 <figure> 130 <a class="badge technology" href="/technology.html" title="Technology">Technology</a> 131 <a class="img" href="/technology.html"> 132 <img src="/img/categories/technology.jpg" alt="Technology" title="Technology"/> 133 <figcaption title="Technology">Technology</figcaption> 134 </a> 135 </figure> 136 <figure> 137 <a class="badge merchandising" href="/merchandising.html" title="Merchandising">Merchandising</a> 138 <a class="img" href="/merchandising.html"> 139 <img src="/img/categories/merchandising.jpg" alt="Merchandising" title="Merchandising"/> 140 <figcaption title="Merchandising">Merchandising</figcaption> 141 </a> 142 </figure> 143 <figure> 144 <a class="badge wholesale" href="/wholesale.html" title="Wholesale">Wholesale</a> 145 <a class="img" href="/wholesale.html"> 146 <img src="/img/categories/wholesale.jpg" alt="Wholesale" title="Wholesale"/> 147 <figcaption title="Wholesale">Wholesale</figcaption> 148 </a> 149 </figure> 150 </nav> 151 <span class="icon-right"></span> 152</div> 153 154 155 156 157<div id="content"> 158 <h1>Front Lines at TeaRetailer by Adagio Teas</h1> 159 <article class="tile"> 160 <figure> 161 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 162 <a class="img" href="/stories-from-the-front-lines/musings-from-world-tea-east-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/133_1.jpg" alt="Philadelphia Convention Center" title="Musings from World Tea East"/></a> 163 </figure> 164 <section> 165 <hgroup> 166 <h2 title="Musings from World Tea East"><a href="/stories-from-the-front-lines/musings-from-world-tea-east-by-charles-cain.html">Musings from World Tea East</a></h2> 167 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 168 <time>September 10, 2011</time> 169 </hgroup> 170 <p>The 2011 Tea Expo East just concluded this afternoon in Philadelphia, PA. This was the first east coast tea show since 2007 and the first ever to take place in addition to the World Tea Expo in Las Vegas. It was a great three days (including the World Origins Tasting Tour), and I wanted to share a few thoughts as I wait to leave town.</p> 171 <a href="/stories-from-the-front-lines/musings-from-world-tea-east-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Musings from World Tea East</span></a> 172 </section> 173 </article> 174 <article class="tile"> 175 <figure> 176 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 177 <a class="img" href="/stories-from-the-front-lines/adagio-s-third-store-downtown-by-ch
177arles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/130_1.jpg" alt="617 N. State Street, Chicago" title="Adagio's third store: Downtown!"/></a> 178 </figure> 179 <section> 180 <hgroup> 181 <h2 title="Adagio's third store: Downtown!"><a href="/stories-from-the-front-lines/adagio-s-third-store-downtown-by-charles-cain.html">Adagio's third store: Downtown!</a></h2> 182 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 183 <time>July 12, 2011</time> 184 </hgroup> 185 <p>Adagio's third Tea Experience Retail Store will open in early October at 617 North State Street in Chicago, IL. This third store completes the original intent of piloting three strategic locations: downtown, suburban street-level and high-end suburban mall.</p> 186 <a href="/stories-from-the-front-lines/adagio-s-third-store-downtown-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Adagio's third store: Downtown!</span></a> 187 </section> 188 </article> 189 <article class="tile"> 190 <figure> 191 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 192 <a class="img" href="/stories-from-the-front-lines/world-tea-expo-2011-recap-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/127_1.jpg" alt="World Tea Expo 2011" title="World Tea Expo 2011 Recap"/></a> 193 </figure> 194 <section> 195 <hgroup> 196 <h2 title="World Tea Expo 2011 Recap"><a href="/stories-from-the-front-lines/world-tea-expo-2011-recap-by-charles-cain.html">World Tea Expo 2011 Recap</a></h2> 197 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 198 <time>June 29, 2011</time> 199 </hgroup> 200 <p>I've just returned from another exhilarating and exhausting week of Tea Industry immersion, starting with the New Business Boot camp and ending with the World Tea Expo. 5,000 industry attendees (the general public is not allowed to enter) makes for a fascinating platform. Here's a brief recap of a few highlights:</p> 201 <a href="/stories-from-the-front-lines/world-tea-expo-2011-recap-by-charles-cain.html" class="more">... read more<span class="sr-only"> about World Tea Expo 2011 Recap</span></a> 202 </section> 203 </article> 204 <article class="tile"> 205 <figure> 206 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 207 <a class="img" href="/stories-from-the-front-lines/teavana-files-for-100-million-ipo-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/123_1.jpg" alt="Is there really money in tea?" title="Teavana files for $100 million IPO"/></a> 208 </figure> 209 <section> 210 <hgroup> 211 <h2 title="Teavana files for $100 million IPO"><a href="/stories-from-the-front-lines/teavana-files-for-100-million-ipo-by-charles-cain.html">Teavana files for $100 million IPO</a></h2> 212 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 213 <time>May 03, 2011</time> 214 </hgroup> 215 <p>In case there was any question as to whether or not Teavana is really successful or only well-funded, their $100 million IPO filing proves beyond shadow of doubt that there is money to be made in Specialty Tea Retail. Read more for key excerpts from their filing.</p> 216 <a href="/stories-from-the-front-lines/teavana-files-for-100-million-ipo-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Teavana files for $100 million IPO</span></a> 217 </section> 218 </article> 219 <article class="tile"> 220 <figure> 221 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 222 <a class="img" href="/stories-from-the-front-lines/tea-business-101-at-the-world-tea-expo-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/122_1.jpg" alt="World Tea Expo" title="Tea Business 101 at the World Tea Expo"/></a> 223 </figure> 224 <section> 225 <hgroup> 226 <h2 title="Tea Business 101 at the World Tea Expo"><a href="/stories-from-the-front-lines/tea-business-101-at-the-world-tea-expo-by-charles-cain.html">Tea Business 101 at the World Tea Expo</a></h2> 227 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 228 <time>May 02, 2011</time> 229 </hgroup> 230 <p>The world's largest educational conference on tea will be held this year from June 22nd to 26th at the World Tea Expo in Las Vegas, Nevada. This will be the fourth year I'm presenting at the Expo and I'm definitely looking forward to what should be a record turn-out of exhibitors and attendees from around the world.</p> 231 <a href="/stories-from-the-front-lines/tea-business-101-at-the-world-tea-expo-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Tea Business 101 at the World Tea Expo</span></a> 232 </section> 233 </article> 234 <article class="tile"> 235 <figure> 236 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 237 <a class="img" href="/stories-from-the-front-lines/lessons-from-globalshop-2011-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/117_1.jpg" alt="GlobalShop 2011" title="Lessons from GlobalShop 2011"/></a> 238 </figure> 239 <section> 240 <hgroup> 241 <h2 title="Lessons from GlobalShop 2011"><a href="/stories-from-the-front-lines/lessons-from-globalshop-2011-by-charles-cain.html">Lessons from GlobalShop 2011</a></h2> 242 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 243 <time>April 06, 2011</time> 244 </hgroup> 245 <p>Last week I had the privilege of attending the GlobalShop show in Las Vegas. GlobalShop is the worldâs largest annual event for retail design and shopper marketing. Here are a few takeaways from my time there.</p> 246 <a href="/stories-from-the-front-lines/lessons-from-globalshop-2011-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Lessons from GlobalShop 2011</span></a> 247 </section> 248 </article> 249 <article class="tile"> 250 <figure> 251 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 252 <a class="img" href="/stories-from-the-front-lines/an-industry-like-no-other-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/111_1.jpg" alt="Two leaves and a bud - the icon of Specialty Tea" title="An industry like no other"/></a> 253 </figure> 254 <section> 255 <hgroup> 256 <h2 title="An industry like no other"><a href="/stories-from-the-front-lines/an-industry-like-no-other-by-charles-cain.html">An industry like no other</a></h2> 257 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 258 <time>February 19, 2011</time> 259 </hgroup> 260 <p>The tea industry really is an amazing entity. With few exceptions, the people it attracts are open, friendly, generous and unassuming. On both a personal and professional level I have really enjoyed the opportunity to know and learn from such a diverse group of companies and people. No where else have I consistently heard would-be competitors sharing best practices and insights so freely.</p> 261 <a href="/stories-from-the-front-lines/an-industry-like-no-other-by-charles-cain.html" class="more">... read more<span class="sr-only"> about An industry like no other</span></a> 262 </section> 263 </article> 264 <article class="tile"> 265 <figure> 266 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 267 <a class="img" href="/stories-from-the-front-lines/adagio-store-sales-results-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/110_1.jpg" alt="Running the numbers" title="Adagio store sales results"/></a> 268 </figure> 269 <section> 270 <hgroup> 271 <h2 title="Adagio store sales results"><a href="/stories-from-the-front-lines/adagio-store-sales-results-by-charles-cain.html">Adagio store sales results</a></h2> 272 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 273 <time>February 15, 2011</time> 274 </hgroup> 275 <p>Everyone loves statistics! Well, maybe not, but stats and numbers are to an entrepreneur what a new GPS is to a lost driver. The numbers tell you where you are, where you're going, and whether or not you can get there before running out of gas! With more than 200 days of sales data to work with, the picture is really starting to come into focus.</p> 276 <a href="/stories-from-the-front-lines/adagio-store-sales-results-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Adagio store sales results</span></a> 277 </section> 278 </article> 279 <article class="tile"> 280 <figure> 281 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 282 <a class="img" href="/stories-from-the-front-lines/the-real-estate-minefield-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/104_1.jpg" alt="Landlords, brokers and banks, oh my!" title="The real estate minefield"/></a> 283 </figure> 284 <section> 285 <hgroup> 286 <h2 title="The real estate minefield"><a href="/stories-from-the-front-lines/the-real-estate-minefield-by-charles-cain.html">The real estate minefield</a></h2> 287 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 288 <time>January 21, 2011</time> 289 </hgroup> 290 <p>I continue to be absolutely amazed by the lack of coherence and logic behind landlord expectations. Asking prices are all over the map, and making sense of this mess requires solid research and a lot of footwork.</p> 291 <a href="/stories-from-the-front-lines/the-real-estate-minefield-by-charles-cain.html" class="more">... read more<span class="sr-only"> about The real estate minefield</span></a> 292 </section> 293 </article> 294 <article class="tile"> 295 <figure> 296 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 297 <a class="img" href="/stories-from-the-front-lines/winter-in-chicago-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/103_1.jpg" alt="Old Orchard store in snow" title="Winter in Chicago"/></a> 298 </figure> 299 <section> 300 <hgroup> 301 <h2 title="Winter in Chicago"><a href="/stories-from-the-front-lines/winter-in-chicago-by-charles-cain.html">Winter in Chicago</a></h2> 302 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 303 <time>January 12, 2011</time> 304 </hgroup> 305 <p>On days like yesterday, with the wind howling and snow falling, most shoppers hurry past the front door, bundled tightly in winter gear, faces shielded against the snow and wind. It's a bit depressing, but come spring this location will benef
305it from an Adagio-branded outdoor patio approved for up to 56 seats!</p> 306 <a href="/stories-from-the-front-lines/winter-in-chicago-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Winter in Chicago</span></a> 307 </section> 308 </article> 309 <article class="tile"> 310 <figure> 311 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 312 <a class="img" href="/stories-from-the-front-lines/final-old-orchard-update-we-re-open-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/98_1.jpg" alt="Front of store" title="FINAL Old Orchard Update - We're Open!"/></a> 313 </figure> 314 <section> 315 <hgroup> 316 <h2 title="FINAL Old Orchard Update - We're Open!"><a href="/stories-from-the-front-lines/final-old-orchard-update-we-re-open-by-charles-cain.html">FINAL Old Orchard Update - We're Open!</a></h2> 317 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 318 <time>November 30, 2010</time> 319 </hgroup> 320 <p>Adagio's second "Tea Experience" retail store opened today at Old Orchard Mall in Skokie, IL. The complete renovation of the 1,200 square foot space ended up taking exactly 35 days.</p> 321 <a href="/stories-from-the-front-lines/final-old-orchard-update-we-re-open-by-charles-cain.html" class="more">... read more<span class="sr-only"> about FINAL Old Orchard Update - We're Open!</span></a> 322 </section> 323 </article> 324 <article class="tile"> 325 <figure> 326 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 327 <a class="img" href="/stories-from-the-front-lines/old-orchard-construction-update-2-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/97_1.jpg" alt="Millwork waiting to go in" title="Old Orchard Construction Update #2"/></a> 328 </figure> 329 <section> 330 <hgroup> 331 <h2 title="Old Orchard Construction Update #2"><a href="/stories-from-the-front-lines/old-orchard-construction-update-2-by-charles-cain.html">Old Orchard Construction Update #2</a></h2> 332 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 333 <time>November 18, 2010</time> 334 </hgroup> 335 <p>Tis the season of miracles. Adagio's second Tea Experience retail store will be transformed from a rough construction zone to tea nirvana in less than 48 hours. Do you believe?</p> 336 <a href="/stories-from-the-front-lines/old-orchard-construction-update-2-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Old Orchard Construction Update #2</span></a> 337 </section> 338 </article> 339 <article class="tile"> 340 <figure> 341 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 342 <a class="img" href="/stories-from-the-front-lines/grand-opening-video-by-ch
342arles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/no_pic.svg" alt="Grand Opening Video" title="Grand Opening Video"/></a> 343 </figure> 344 <section> 345 <hgroup> 346 <h2 title="Grand Opening Video"><a href="/stories-from-the-front-lines/grand-opening-video-by-charles-cain.html">Grand Opening Video</a></h2> 347 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 348 <time>November 05, 2010</time> 349 </hgroup> 350 <p>Video of the Grand Opening of Adagio Retail's first brick-and-mortar retail store.</p> 351 <a href="/stories-from-the-front-lines/grand-opening-video-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Grand Opening Video</span></a> 352 </section> 353 </article> 354 <article class="tile"> 355 <figure> 356 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 357 <a class="img" href="/stories-from-the-front-lines/old-orchard-construction-update-1-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/93_1.jpg" alt="Old Orchard store "before"" title="Old Orchard Construction Update #1"/></a> 358 </figure> 359 <section> 360 <hgroup> 361 <h2 title="Old Orchard Construction Update #1"><a href="/stories-from-the-front-lines/old-orchard-construction-update-1-by-charles-cain.html">Old Orchard Construction Update #1</a></h2> 362 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 363 <time>November 03, 2010</time> 364 </hgroup> 365 <p>Construction is in full swing at our second store, currently scheduled to open on November 24th at Old Orchard Mall in Skokie, IL. We broke ground on October 25th and expect the build-out to be complete exactly four weeks later. </p> 366 <a href="/stories-from-the-front-lines/old-orchard-construction-update-1-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Old Orchard Construction Update #1</span></a> 367 </section> 368 </article> 369 <article class="tile"> 370 <figure> 371 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 372 <a class="img" href="/stories-from-the-front-lines/now-hiring-tea-consultants-for-store-2-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/92_1.jpg" alt="Adagio's second store design" title="Now Hiring: Tea Consultants for store 2"/></a> 373 </figure> 374 <section> 375 <hgroup> 376 <h2 title="Now Hiring: Tea Consultants for store 2"><a href="/stories-from-the-front-lines/now-hiring-tea-consultants-for-store-2-by-charles-cain.html">Now Hiring: Tea Consultants for store 2</a></h2> 377 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 378 <time>October 13, 2010</time> 379 </hgroup> 380 <p>Adagio Teas is seeking passionate team members to join our second Tea Retail Store at Old Orchard Mall in Skokie, IL.</p> 381 <a href="/stories-from-the-front-lines/now-hiring-tea-consultants-for-store-2-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Now Hiring: Tea Consultants for store 2</span></a> 382 </section> 383 </article> 384 <article class="tile"> 385 <figure> 386 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 387 <a class="img" href="/stories-from-the-front-lines/final-naperville-construction-update-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/89_1.jpg" alt="Latest interior pictures" title="FINAL Naperville Construction Update"/></a> 388 </figure> 389 <section> 390 <hgroup> 391 <h2 title="FINAL Naperville Construction Update"><a href="/stories-from-the-front-lines/final-naperville-construction-update-by-charles-cain.html">FINAL Naperville Construction Update</a></h2> 392 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 393 <time>September 30, 2010</time> 394 </hgroup> 395 <p>Control is an illusion. This store opening has been a study in Murphy's Law. The sheer number of unforeseeable complications and delays is almost comical. The good news is that we're finally... almost... done. If the next couple days goes as planned, we should be ready to open the doors to the public on Saturday.</p> 396 <a href="/stories-from-the-front-lines/final-naperville-construction-update-by-charles-cain.html" class="more">... read more<span class="sr-only"> about FINAL Naperville Construction Update</span></a> 397 </section> 398 </article> 399 <article class="tile"> 400 <figure> 401 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 402 <a class="img" href="/stories-from-the-front-lines/naperville-construction-update-3-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/88_1.jpg" alt="Installing millwork" title="Naperville Construction Update #3"/></a> 403 </figure> 404 <section> 405 <hgroup> 406 <h2 title="Naperville Construction Update #3"><a href="/stories-from-the-front-lines/naperville-construction-update-3-by-charles-cain.html">Naperville Construction Update #3</a></h2> 407 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 408 <time>September 13, 2010</time> 409 </hgroup> 410 <p>Today is the first day of crunch week, and I can definitely feel the pressure. It's amazing how many moving pieces there are at this stage of the process. At this point you hold on tight, make quick decisions, and pray that you can trust your General Contractor.</p> 411 <a href="/stories-from-the-front-lines/naperville-construction-update-3-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Naperville Construction Update #3</span></a> 412 </section> 413 </article> 414 <article class="tile"> 415 <figure> 416 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 417 <a class="img" href="/stories-from-the-front-lines/naperville-construction-update-2-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/87_5.jpg" alt="Back of store "before"" title="Naperville Construction Update #2"/></a> 418 </figure> 419 <section> 420 <hgroup> 421 <h2 title="Naperville Construction Update #2"><a href="/stories-from-the-front-lines/naperville-construction-update-2-by-charles-cain.html">Naperville Construction Update #2</a></h2> 422 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 423 <time>September 09, 2010</time> 424 </hgroup> 425 <p>Construction in Naperville is moving along quickly. The framing is complete, with flooring and painting underway before millwork arrives next Monday. Weâre also finalizing part-time staff, configuring the Point of Sale system, and reviewing teaware samples from outside providers. A few updated before-and-after photos are posted for your viewing pleasure.</p> 426 <a href="/stories-from-the-front-lines/naperville-construction-update-2-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Naperville Construction Update #2</span></a> 427 </section> 428 </article> 429 <article class="tile"> 430 <figure> 431 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 432 <a class="img" href="/stories-from-the-front-lines/naperville-construction-update-1-by-ch
432arles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/84_1.jpg" alt="Interior shot during construction" title="Naperville Construction Update #1"/></a> 433 </figure> 434 <section> 435 <hgroup> 436 <h2 title="Naperville Construction Update #1"><a href="/stories-from-the-front-lines/naperville-construction-update-1-by-charles-cain.html">Naperville Construction Update #1</a></h2> 437 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 438 <time>September 01, 2010</time> 439 </hgroup> 440 <p>Just a quick update today on the progress of construction at Adagio's first Tea Retail shop in Naperville, IL. Eight business days into the process we've completed framing and much of the core electrical and plumbing work, and we had our first round of inspections this morning.</p> 441 <a href="/stories-from-the-front-lines/naperville-construction-update-1-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Naperville Construction Update #1</span></a> 442 </section> 443 </article> 444 <article class="tile"> 445 <figure> 446 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 447 <a class="img" href="/stories-from-the-front-lines/passion-pleasure-and-profit-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/82_1.jpg" alt="Delighting the senses" title="Passion, Pleasure and Profit"/></a> 448 </figure> 449 <section> 450 <hgroup> 451 <h2 title="Passion, Pleasure and Profit"><a href="/stories-from-the-front-lines/passion-pleasure-and-profit-by-charles-cain.html">Passion, Pleasure and Profit</a></h2> 452 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 453 <time>August 24, 2010</time> 454 </hgroup> 455 <p>Tea feeds my soul. A friend of mine who owns a small tea company recently challenged me to stop writing so much about the business of tea and wear my soul on my sleeve a little more. So Iâm taking this opportunity to describe why Iâve developed a passion for tea.</p> 456 <a href="/stories-from-the-front-lines/passion-pleasure-and-profit-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Passion, Pleasure and Profit</span></a> 457 </section> 458 </article> 459 <article class="tile"> 460 <figure> 461 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 462 <a class="img" href="/stories-from-the-front-lines/construction-delays-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/81_1.jpg" alt="Under Construction" title="Construction Delays"/></a> 463 </figure> 464 <section> 465 <hgroup> 466 <h2 title="Construction Delays"><a href="/stories-from-the-front-lines/construction-delays-by-charles-cain.html">Construction Delays</a></h2> 467 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 468 <time>August 24, 2010</time> 469 </hgroup> 470 <p>Weâre now 20 days from our original target opening date of September 13th. There have not been any catastrophes or huge surprises, but a series of minor challenges have forced us to re-calibrate our timelines.</p> 471 <a href="/stories-from-the-front-lines/construction-delays-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Construction Delays</span></a> 472 </section> 473 </article> 474 <article class="tile"> 475 <figure> 476 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 477 <a class="img" href="/stories-from-the-front-lines/now-hiring-tea-consultants-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/79_1.jpg" alt="How would you feel working in tea?" title="Now Hiring: Tea Consultants"/></a> 478 </figure> 479 <section> 480 <hgroup> 481 <h2 title="Now Hiring: Tea Consultants"><a href="/stories-from-the-front-lines/now-hiring-tea-consultants-by-charles-cain.html">Now Hiring: Tea Consultants</a></h2> 482 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 483 <time>August 10, 2010</time> 484 </hgroup> 485 <p>Adagio Teas is seeking passionate team members to join our first Tea Retail Store in Naperville, IL. Adagio Tea Consultants are front-line tea evangelists on a mission to introduce casual consumers to Adagio's collection of more than 200 premium loose-leaf teas and line of tea brewing equipment and accessories.</p> 486 <a href="/stories-from-the-front-lines/now-hiring-tea-consultants-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Now Hiring: Tea Consultants</span></a> 487 </section> 488 </article> 489 <article class="tile"> 490 <figure> 491 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 492 <a class="img" href="/stories-from-the-front-lines/hiring-the-team-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/78_1.jpg" alt="Choosing the right employee" title="Hiring the Team"/></a> 493 </figure> 494 <section> 495 <hgroup> 496 <h2 title="Hiring the Team"><a href="/stories-from-the-front-lines/hiring-the-team-by-charles-cain.html">Hiring the Team</a></h2> 497 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 498 <time>August 08, 2010</time> 499 </hgroup> 500 <p>With a little over a month to go before the opening of the first Adagio Retail Store, and two months from the opening of the second, I've begun hiring my team. This past week we added Suzette Hammond as our trainer and the Store Managers for Naperville and Old Orchard. </p> 501 <a href="/stories-from-the-front-lines/hiring-the-team-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Hiring the Team</span></a> 502 </section> 503 </article> 504 <article class="tile"> 505 <figure> 506 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 507 <a class="img" href="/stories-from-the-front-lines/industry-veteran-joins-adagio-retail-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/77_1.jpg" alt="Suzette Hammond" title="Industry Veteran joins Adagio Retail"/></a> 508 </figure> 509 <section> 510 <hgroup> 511 <h2 title="Industry Veteran joins Adagio Retail"><a href="/stories-from-the-front-lines/industry-veteran-joins-adagio-retail-by-charles-cain.html">Industry Veteran joins Adagio Retail</a></h2> 512 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 513 <time>August 02, 2010</time> 514 </hgroup> 515 <p>Adagio Teas is pleased to announce that Suzette Hammond has joined the Adagio Retail team to participate in the company's launch of "Tea Experience" Retail Stores. Suzette will be responsible for Training and Education within the retail division.</p> 516 <a href="/stories-from-the-front-lines/industry-veteran-joins-adagio-retail-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Industry Veteran joins Adagio Retail</span></a> 517 </section> 518 </article> 519 <article class="tile"> 520 <figure> 521 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 522 <a class="img" href="/stories-from-the-front-lines/now-hiring-store-managers-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/73_1.jpg" alt="How would you feel working in tea?" title="Now Hiring: Store Managers"/></a> 523 </figure> 524 <section> 525 <hgroup> 526 <h2 title="Now Hiring: Store Managers"><a href="/stories-from-the-front-lines/now-hiring-store-managers-by-charles-cain.html">Now Hiring: Store Managers</a></h2> 527 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 528 <time>July 23, 2010</time> 529 </hgroup> 530 <p>Adagio Teas is seeking an experienced and passionate retail professional to manage our new Tea Experience Retail stores in the Chicago land area.</p> 531 <a href="/stories-from-the-front-lines/now-hiring-store-managers-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Now Hiring: Store Managers</span></a> 532 </section> 533 </article> 534 <article class="tile"> 535 <figure> 536 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 537 <a class="img" href="/stories-from-the-front-lines/adagio-s-second-retail-shop-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/74_1.jpg" alt="Exterior "before" construction" title="Adagio's Second Retail Shop"/></a> 538 </figure> 539 <section> 540 <hgroup> 541 <h2 title="Adagio's Second Retail Shop"><a href="/stories-from-the-front-lines/adagio-s-second-retail-shop-by-charles-cain.html">Adagio's Second Retail Shop</a></h2> 542 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 543 <time>July 08, 2010</time> 544 </hgroup> 545 <p>I'm excited to announce that our second Tea Experience Retail Store will open in October in an 1,128 square foot corner location at Old Orchard Mall in Skokie, Illinois. </p> 546 <a href="/stories-from-the-front-lines/adagio-s-second-retail-shop-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Adagio's Second Retail Shop</span></a> 547 </section> 548 </article> 549 <article class="tile"> 550 <figure> 551 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 552 <a class="img" href="/stories-from-the-front-lines/world-tea-expo-recap-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/67_1.jpg" alt="World Tea Expo 2010 (Check back soon for many more pictures)" title="World Tea Expo Recap"/></a> 553 </figure> 554 <section> 555 <hgroup> 556 <h2 title="World Tea Expo Recap"><a href="/stories-from-the-front-lines/world-tea-expo-recap-by-charles-cain.html">World Tea Expo Recap</a></h2> 557 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 558 <time>June 15, 2010</time> 559 </hgroup> 560 <p>The 2010 World Tea Expo is now over, and I must say it was quite the party. Industry insiders and new tea entrepreneurs gathered from around the world to meet with vendors, share business strategies, keep abreast of industry developments, and celebrate an industry that has weathered the recession of the last two years with a fraction of the scars and casualties of so many others. Here were the highlights from my perspective...</p> 561 <a href="/stories-from-the-front-lines/world-tea-expo-recap-by-charles-cain.html" class="more">... read more<span class="sr-only"> about World Tea Expo Recap</span></a> 562 </section> 563 </article> 564 <article class="tile"> 565 <figure> 566 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 567 <a class="img" href="/stories-from-the-front-lines/adagio-s-first-retail-shop-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/61_4.jpg" alt="Exterior "before" construction" title="Adagio's First Retail Shop"/></a> 568 </figure> 569 <section> 570 <hgroup> 571 <h2 title="Adagio's First Retail Shop"><a href="/stories-from-the-front-lines/adagio-s-first-retail-shop-by-charles-cain.html">Adagio's First Retail Shop</a></h2> 572 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 573 <time>May 21, 2010</time> 574 </hgroup> 575 <p>After a surprisingly long search and negotiation I am excited to announce that Adagio's first brick-and-mortar tea retail store will be at 27 W. Jefferson in Naperville, Illinois sometime in late August of 2010. Read more for a profile of the location.</p> 576 <a href="/stories-from-the-front-lines/adagio-s-first-retail-shop-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Adagio's First Retail Shop</span></a> 577 </section> 578 </article> 579 <article class="tile"> 580 <figure> 581 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 582 <a class="img" href="/stories-from-the-front-lines/getting-an-education-in-tea-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/30_1.jpg" alt="Learning the tea business" title="Getting an education in tea"/></a> 583 </figure> 584 <section> 585 <hgroup> 586 <h2 title="Getting an education in tea"><a href="/stories-from-the-front-lines/getting-an-education-in-tea-by-charles-cain.html">Getting an education in tea</a></h2> 587 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 588 <time>January 19, 2010</time> 589 </hgroup> 590 <p>"How do I get trained in tea? Where can I get certified as a Tea Master?" There are industry sanctioned answers to this question, but I'm going to take the risk of offending some rather important and influential people and suggest that... </p> 591 <a href="/stories-from-the-front-lines/getting-an-education-in-tea-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Getting an education in tea</span></a> 592 </section> 593 </article> 594 <article class="tile"> 595 <figure> 596 <a class="badge front-lines" href="/front-lines.html" title="Front Lines">Front Lines</a> 597 <a class="img" href="/stories-from-the-front-lines/press-release-adagio-plans-expansion-into-retail-by-charles-cain.html" aria-hidden="true" tabindex="-1"><img src="/img/articles/18_1.jpg" alt="Loose Leaf Tea" title="Press Release: Adagio Plans Expansion Into Retail"/></a> 598 </figure> 599 <section> 600 <hgroup> 601 <h2 title="Press Release: Adagio Plans Expansion Into Retail"><a href="/stories-from-the-front-lines/press-release-adagio-plans-expansion-into-retail-by-charles-cain.html">Press Release: Adagio Plans Expansion Into Retail</a></h2> 602 <a href="/charles-cain.html" class="author" title="Charles Cain">Charles Cain</a> 603 <time>December 04, 2009</time> 604 </hgroup> 605 <p>Adagio Teas, a long-time leader in the online sale of tea will soon open its first Tea âExperienceâ Retail Store that aims to break with the traditional retail models and offer an environment that encourages customer interaction and experimentation. Unorthodox strategies will include allowing customers to create their own tea blends, brew samples of any tea in the store, and test accessories before buying.</p> 606 <a href="/stories-from-the-front-lines/press-release-adagio-plans-expansion-into-retail-by-charles-cain.html" class="more">... read more<span class="sr-only"> about Press Release: Adagio Plans Expansion Into Retail</span></a> 607 </section> 608 </article> 609</div> 610 611 612 613 614 615 616 </main> 617<footer class="hidden"> 618 619 <nav id="menu">
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