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1w, (min-width:1024px) 33.33vw, 33.33vw" width="880" height="628" loading="lazy"/></span><div class="Header_cardBody__2_pak"><div><h3 class="u-body-14 Header_cardTitle__nx2jK">The State of Agentic CX in 2026</h3><p class="u-body-14 Header_cardText__3O79Y">Read the full report</p></div><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-arrow-right"></use></svg></div></a></article></div><div class="Header_subMenuCta__a_0ek"><p class="u-body-18">Parloa scales seamlessly to handle unlimited conversations, ensuring consistent performance as your 
business grows.</p><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr" href="/contact-us/"><span>Book a demo</span></a></div></div></div></li><li class="Header_navItem__IEyuM"><button type="button" class="Header_navLink__8V6kV u-body-14 u-body-16-mobile" aria-expanded="false" tabindex="0"><span class="Header_navLinkContent__c5yiV"><span>Industries</span><svg width="14" height="14" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></span></button><div class="theme-light Header_subMenu__Ln40B"><div class="u-container Header_subMenuContent__0C_HF"><div class="Header_subMenuItems__5YdMl"><ul class="Header_subMenuNav__JKw75"><li class="Header_subMenuItem__8Znfd" style="--index:0"><a class="u-h7 Header_subMenuLink__9hWOD" href="/industries/insurance/"><span>Insurance</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:1"><a class="u-h7 Header_subMenuLink__9hWOD" href="/industries/retail/"><span>Retail</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:2"><a class="u-h7 Header_subMenuLink__9hWOD" href="/industries/travel/"><span>Travel &amp; Hospitality</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:3"><a class="u-h7 Header_subMenuLink__9hWOD" href="/industries/healthcare/"><span>Healthcare</span></a></li></ul></div><div class="Header_subMenuCard__Iq_d0"><article class="Header_card__In0U0"><a href="https://stateofcx.parloa.com/" class="Header_cardLink__LQZFp"><span class="Header_cardImage__cC1pe Image_image__tzQM0"><img alt="" src="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp)" srcSet="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/375x0/filters:quality(undefined):format(webp) 375w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/750x0/filters:quality(undefined):format(webp) 750w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/767x0/filters:quality(undefined):format(webp) 767w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/1534x0/filters:quality(undefined):format(webp) 1534w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/341x0/filters:quality(undefined):format(webp) 341w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/682x0/filters:quality(undefined):format(webp) 682w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp) 467w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/934x0/filters:quality(undefined):format(webp) 934w" sizes="(max-width:375px) 100vw, (min-width:767px) 100vw, (min-width:1024px) 33.33vw, 33.33vw" width="880" height="628" loading="lazy"/></span><div class="Header_cardBody__2_pak"><div><h3 class="u-body-14 Header_cardTitle__nx2jK">The State of Agentic CX in 2026</h3><p class="u-body-14 Header_cardText__3O79Y">Read the full report</p></div><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-arrow-right"></use></svg></div></a></article></div><div class="Header_subMenuCta__a_0ek"><p class="u-body-18">Parloa scales seamlessly to handle unlimited conversations, ensuring consistent performance as your 
business grows.</p><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr" href="/contact-us/"><span>Book a demo</span></a></div></div></div></li><li class="Header_navItem__IEyuM"><button type="button" class="Header_navLink__8V6kV u-body-14 u-body-16-mobile" aria-expanded="false" tabindex="0"><span class="Header_navLinkContent__c5yiV"><span>Relationships</span><svg width="14" height="14" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></span></button><div class="theme-light Header_subMenu__Ln40B"><div class="u-container Header_subMenuContent__0C_HF"><div class="Header_subMenuItems__5YdMl"><ul class="Header_subMenuNav__JKw75"><li class="Header_subMenuItem__8Znfd" style="--index:0"><a class="u-h7 Header_subMenuLink__9hWOD" href="/customers/"><span>Customers</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:1"><a class="u-h7 Header_subMenuLink__9hWOD" href="/partners/"><span>Partners</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:2"><a class="u-h7 Header_subMenuLink__9hWOD" href="/sap/"><span>SAP</span></a></li></ul></div><div class="Header_subMenuCard__Iq_d0"><article class="Header_card__In0U0"><a href="https://stateofcx.parloa.com/" class="Header_cardLink__LQZFp"><span class="Header_cardImage__cC1pe Image_image__tzQM0"><img alt="" src="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp)" srcSet="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/375x0/filters:quality(undefined):format(webp) 375w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/750x0/filters:quality(undefined):format(webp) 750w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/767x0/filters:quality(undefined):format(webp) 767w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/1534x0/filters:quality(undefined):format(webp) 1534w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/341x0/filters:quality(undefined):format(webp) 341w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/682x0/filters:quality(undefined):format(webp) 682w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp) 467w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/934x0/filters:quality(undefined):format(webp) 934w" sizes="(max-width:375px) 100v
1w, (min-width:767px) 100vw, (min-width:1024px) 33.33vw, 33.33vw" width="880" height="628" loading="lazy"/></span><div class="Header_cardBody__2_pak"><div><h3 class="u-body-14 Header_cardTitle__nx2jK">The State of Agentic CX in 2026</h3><p class="u-body-14 Header_cardText__3O79Y">Read the full report</p></div><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-arrow-right"></use></svg></div></a></article></div><div class="Header_subMenuCta__a_0ek"><p class="u-body-18">Parloa scales seamlessly to handle unlimited conversations, ensuring consistent performance as your 
business grows.</p><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr" href="/contact-us/"><span>Book a demo</span></a></div></div></div></li><li class="Header_navItem__IEyuM"><button type="button" class="Header_navLink__8V6kV u-body-14 u-body-16-mobile" aria-expanded="false" tabindex="0"><span class="Header_navLinkContent__c5yiV"><span>Resources</span><svg width="14" height="14" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></span></button><div class="theme-light Header_subMenu__Ln40B"><div class="u-container Header_subMenuContent__0C_HF"><div class="Header_subMenuItems__5YdMl"><ul class="Header_subMenuNav__JKw75"><li class="Header_subMenuItem__8Znfd" style="--index:0"><a class="u-h7 Header_subMenuLink__9hWOD" href="/blog/"><span>Blog</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:1"><a class="u-h7 Header_subMenuLink__9hWOD" href="/guides-ebooks-and-reports/"><span>Guides, eBooks &amp; Reports</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:2"><a class="u-h7 Header_subMenuLink__9hWOD" href="/events/"><span>Events</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:3"><a class="u-h7 Header_subMenuLink__9hWOD" href="/webinars/"><span>Webinars</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:4"><a class="u-h7 Header_subMenuLink__9hWOD" href="/podcasts/"><span>Podcasts</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:5"><a class="u-h7 Header_subMenuLink__9hWOD" href="/knowledge-hub/"><span>Knowledge Hub</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:6"><a class="u-h7 Header_subMenuLink__9hWOD" href="/product-updates/"><span>Innovation</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:7"><a class="u-h7 Header_subMenuLink__9hWOD" href="/value-calculator/"><span>Value calculator</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:8"><a class="u-h7 Header_subMenuLink__9hWOD" href="/cx-innercircle/"><span>CX Inner Circle</span></a></li></ul></div><div class="Header_subMenuCard__Iq_d0"><article class="Header_card__In0U0"><a href="https://stateofcx.parloa.com/" class="Header_cardLink__LQZFp"><span class="Header_cardImage__cC1pe Image_image__tzQM0"><img alt="" src="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp)" srcSet="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/375x0/filters:quality(undefined):format(webp) 375w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/750x0/filters:quality(undefined):format(webp) 750w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/767x0/filters:quality(undefined):format(webp) 767w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/1534x0/filters:quality(undefined):format(webp) 1534w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/341x0/filters:quality(undefined):format(webp) 341w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/682x0/filters:quality(undefined):format(webp) 682w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp) 467w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/934x0/filters:quality(undefined):format(webp) 934w" sizes="(max-width:375px) 100v
1w, (min-width:767px) 100vw, (min-width:1024px) 33.33vw, 33.33vw" width="880" height="628" loading="lazy"/></span><div class="Header_cardBody__2_pak"><div><h3 class="u-body-14 Header_cardTitle__nx2jK">The State of Agentic CX in 2026</h3><p class="u-body-14 Header_cardText__3O79Y">Read the full report</p></div><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-arrow-right"></use></svg></div></a></article></div><div class="Header_subMenuCta__a_0ek"><p class="u-body-18">Parloa scales seamlessly to handle unlimited conversations, ensuring consistent performance as your 
business grows.</p><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr" href="/contact-us/"><span>Book a demo</span></a></div></div></div></li><li class="Header_navItem__IEyuM"><button type="button" class="Header_navLink__8V6kV u-body-14 u-body-16-mobile" aria-expanded="false" tabindex="0"><span class="Header_navLinkContent__c5yiV"><span>Company</span><svg width="14" height="14" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></span></button><div class="theme-light Header_subMenu__Ln40B"><div class="u-container Header_subMenuContent__0C_HF"><div class="Header_subMenuItems__5YdMl"><ul class="Header_subMenuNav__JKw75"><li class="Header_subMenuItem__8Znfd" style="--index:0"><a class="u-h7 Header_subMenuLink__9hWOD" href="/about-us/"><span>About us</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:1"><a class="u-h7 Header_subMenuLink__9hWOD" href="/careers/"><span>Careers</span></a></li><li class="Header_subMenuItem__8Znfd" style="--index:2"><a class="u-h7 Header_subMenuLink__9hWOD" href="/parloa-in-the-press/"><span>In the press</span></a></li></ul></div><div class="Header_subMenuCard__Iq_d0"><article class="Header_card__In0U0"><a href="https://stateofcx.parloa.com/" class="Header_cardLink__LQZFp"><span class="Header_cardImage__cC1pe Image_image__tzQM0"><img alt="" src="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp)" srcSet="https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/375x0/filters:quality(undefined):format(webp) 375w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/750x0/filters:quality(undefined):format(webp) 750w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/767x0/filters:quality(undefined):format(webp) 767w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/1534x0/filters:quality(undefined):format(webp) 1534w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/341x0/filters:quality(undefined):format(webp) 341w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/682x0/filters:quality(undefined):format(webp) 682w, https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/467x0/filters:quality(undefined):format(webp) 467w,https://a.storyblok.com/f/330303/880x628/7bb4cd645c/cx-report-blog-1.png/m/934x0/filters:quality(undefined):format(webp) 934w" sizes="(max-width:375px) 100vw, (min-width:767px) 100vw, (min-width:1024px) 33.33vw, 33.33vw" width="880" height="628" loading="lazy"/></span><div class="Header_cardBody__2_pak"><div><h3 class="u-body-14 Header_cardTitle__nx2jK">The State of Agentic CX in 2026</h3><p class="u-body-14 Header_cardText__3O79Y">Read the full report</p></div><svg width="24" height="24" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-arrow-right"></use></svg></div></a></article></div><div class="Header_subMenuCta__a_0ek"><p class="u-body-18">Parloa scales seamlessly to handle unlimited conversations, ensuring consistent performance as your 
business grows.</p><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr" href="/contact-us/"><span>Book a demo</span></a></div></div></div></li><li class="Header_navItem__IEyuM"><a class="Header_navLink__8V6kV u-body-14 u-body-16-mobile" href="/labs/"><span class="Header_navLinkContent__c5yiV"><span>Parloa Labs</span></span></a></li></ul></div><div class="Header_actions__zh1ZG"><a href="https://app.parloa.com/auth/sign-in/" class="Header_appLink___5NLZ"><svg width="18" height="18" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-user"></use></svg></a><div class="LanguageSwitcher_languageSwitcher__OgB52 Header_languageSwitcher__nMCD_"><select id="language-switcher"><option value="en" selected="">en</option><option value="de">de</option></select><svg width="13" height="13" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></div><a class="Button_btn___t8GZ Button_btn--primary__wjrR_ Button_btn--md__GGPsr Header_actionsCta__IMvm_" href="/contact-us/"><span>Book a demo</span></a><button title="Toggle menu" class="Header_hamburgerBtn__lvnvY" tabindex="0" type="button"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 33.36 33.36" class="Header_hamburgerIcon__W90P2"><path fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="1.5" class="Header_hamburgerLines__wwMRr" d="M2.68 8.48L30.68 8.48M2.68 24.88L30.68 24.88"></path><path fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-miterlimit="10" stroke-width="1.5" class="Header_hamburgerMid__b5SDH" d="M30.68 16.68L2.68 
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</span><br/><span>Germany</span></p></div></div></div><div data-accordion-component="AccordionItem" class="AccordionImageItem_accordionItem__Jangh" role="listitem"><div data-accordion-component="AccordionItemHeading" role="heading" class="accordion__heading" aria-level="3"><div class="AccordionImageItem_accordionItemButton__34t1q" id="accordion__heading-6e6ec65b-46f0-46b5-9dab-6f40806cd0c1" aria-disabled="false" aria-expanded="false" aria-controls="accordion__panel-6e6ec65b-46f0-46b5-9dab-6f40806cd0c1" role="button" tabindex="0" data-accordion-component="AccordionItemButton"><span class="u-h6 AccordionImageItem_accordionItemTitle__344DG">Munich</span><svg width="12" height="12" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><use href="#icon-chevron-down"></use></svg></div></div><div data-accordion-component="AccordionItemPanel" class="AccordionImageItem_accordionItemPanel__lhY25" id="accordion__panel-6e6ec65b-46f0-46b5-9dab-6f40806cd0c1" hidden=""><div class="AccordionImageItem_text__Zlvqh"><p class="u-body-16">Schackstraße 3<br/>80539 München<br/>Germany</p></div></div></div><div data-accordion-component="AccordionItem" class="AccordionImageItem_accordionItem__Jangh" role="listitem"><div data-accordion-component="AccordionItemHeading" role="heading" class="accordion__heading" aria-level="3"><div class="AccordionImageItem_accordionItemButton__34t1q" id="accordion__heading-d21e4972-b2ab-4267-8380-82da09451e76" aria-disabled="false" aria-expanded="false" aria-controls="accordion__panel-d2
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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.