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164                                <a href="/news/2021/attending-events-at-the-brighton-centre/" title="Read more">Important Event Information</a>
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167                        <a href="mailto:[email protected]" aria-label="Email the Brighton Centre">
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216                                    </g>
217                                </g>
218                            </svg>
219                        </a>
220                    </div>
221                    <nav role="navigation">
222                        <a href="/whats-on" title="What's on at the Brighton Centre" class="ni">WHAT'S ON</a>
223                        <div title="Tickets for events at the Brighton Centre" class="ni ni-with-sub">
224                            <a href="/booking-tickets" title="Brighton Centre Ticket Information">TICKETS</a>
225                            <span class="sub-arrow">
226                                <svg aria-hidden="true" focusable="false" data-prefix="far" data-icon="angle-down" class="svg-inline--fa fa-angle-down fa-w-10" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M151.5 347.8L3.5 201c-4.7-4.7-4.7-12.3 0-17l19.8-19.8c4.7-4.7 12.3-4.7 17 0L160 282.7l119.7-118.5c4.7-4.7 12.3-4.7 17 0l19.8 19.8c4.7 4.7 4.7 12.3 0 17l-148 146.8c-4.7 4.7-12.3 4.7-17 0z"></path></svg>
227                            </span>
228                            <ul class="sub-nav">
229                                <li><a href="/booking-tickets#online" title="Booking tickets at the Brighton Centre - online">Online</a></li>
230                                <li>
230<a href="/booking-tickets#accessible-tickets-personal-assistants" title="Booking tickets at the Brighton Centre - Accessible tickets and personal assistants">Accessible tickets</a></li>
231                                <li><a href="/booking-tickets#egift-cards" title="Booking tickets at the Brighton Centre - eGift cards">eGift cards</a></li>
232                                <li><a href="/booking-tickets#seating-plans" title="Booking tickets at the Brighton Centre - Seating plans">Seating plans</a></li>
233                                <li><a href="/booking-tickets#ticket-types" title="Booking tickets at the Brighton Centre - Ticket types">Ticket types</a></li>
234                                <li><a href="/booking-tickets#resale-tout-prevention-secondary-sales" title="Booking tickets at the Brighton Centre - Resale, tour prevention and secondary sales">Resale and tout prevention</a></li>
235                                <li><a href="/booking-tickets#booking-fees-plus-fulfilment" title="Booking tickets at the Brighton Centre - ">Booking fees</a></li>
236                                <li><a href="/booking-tickets#terms-conditions" title="Booking tickets at the Brighton Centre - Terms &amp; conditions">Terms &amp; conditions</a></li>
237                            </ul>
238                        </div>
239                        <div href="/visiting-us" title="All you need to know about visiting the Brighton Centre" class="ni ni-with-sub">
240                            <a href="/visiting-us" title="Visiting the Brighton Centre">VISITING US</a>
241                            <span class="sub-arrow">
242                                <svg aria-hidden="true" focusable="false" data-prefix="far" data-icon="angle-down" class="svg-inline--fa fa-angle-down fa-w-10" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512"><path fill="currentColor" d="M151.5 347.8L3.5 201c-4.7-4.7-4.7-12.3 0-17l19.8-19.8c4.7-4.7 12.3-4.7 17 0L160 282.7l119.7-118.5c4.7-4.7 12.3-4.7 17 0l19.8 19.8c4.7 4.7 4.7 12.3 0 17l-148 146.8c-4.7 4.7-12.3 4.7-17 0z"></path></svg>
243                            </span>
244                            <ul class="sub-nav">
245                                
246                                <li><a href="/visiting-us#opening-hours" title="Visiting the Brighton Centre - opening hours">Opening hours</a></li>
247                                <li><a href="/visiting-us#getting-here-parking" title="Visiting the Brighton Centre - getting here and parking">Getting here and parking</a></li>
248                                <li><a href="/visiting-us#food-drink" title="Visiting the Brighton Centre - food &amp; drink">Food &amp; drink</a></li>
249                                <li><a href="/visiting-us#security" title="Visiting the Brighton Centre - security">Security</a></li>
250                                <li><a href="/visiting-us#ways-to-pay" title="Visiting the Brighton Centre - ways to pay">Ways to pay</a></li>
251                                <li><a href="/visiting-us#make-a-break-of-it" title="Visiting the Brighton Centre - make a break of it">Make a break of it</a></li>
252                                <li><a href="/visiting-us#faqs" title="Visiting the Brighton Centre - faqs">FAQs</a></li>
253                            </ul>
254                        </div>
255                        <a href="/access" title="Accessibility at the Brighton Centre" class="ni">ACCESS</a>
256                        <a href="https://conferences.brightoncentre.co.uk/" target="_blank" title="Conferences at the Brighton Centre" class="ni">CONFERENCE</a>
257                        <a href="/get-in-touch" title="Contact the Brighton Centre" class="ni">GET IN TOUCH</a>
258                        <span title="Search for events at the Brighton Centre" class="search search-button"><svg id="search-icon" data-name="Layer 4" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 21"><path id="search-regular" d="M20.85,19.23l-5-5a.45.45,0,0,0-.35-.14H15a8.53,8.53,0,1,0-.87.87v.54a.5.5,0,0,0,.14.35l5,5a.48.48,0,0,0,.7,0h0l.93-.92A.49.49,0,0,0,20.85,19.23ZM8.53,15.09a6.56,6.56,0,1,1,6.56-6.56,6.56,6.56,0,0,1-6.56,6.56Z" style="fill:#fff" /></svg></span>
259                        <div class="nav-search" role="search">
260                            <!-- ko with: Search -->
261                            <div class="nav-search-input">
262                                <input type="text" placeholder="Search for events" data-bind="value: Filter, event: { keyup: filterKeypressed }" aria-labelledby="searchbutton" title="Search for events">
263                                <button id="searchbutton" data-bind="click: search" type="submit" title="Submit search"><svg id="l-search-icon" data-name="Layer 4" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 21"><path id="l-search-regular" d="M20.85,19.23l-5-5a.45.45,0,0,0-.35-.14H15a8.53,8.53,0,1,0-.87.87v.54a.5.5,0,0,0,.14.35l5,5a.48.48,0,0,0,.7,0h0l.93-.92A.49.49,0,0,0,20.85,19.23ZM8.53,15.09a6.56,6.56,0,1,1,6.56-6.56,6.56,6.56,0,0,1-6.56,6.56Z" /></svg></button>
264                            </div>
265                            <!-- /ko -->
266                        </div>
267                    </nav>
268                    <div class="nav">
269                        <div class="nav-icon" title="Show navigation">
270                            <span class="nav-icon-bars"></span>
271                            <span class="nav-icon-bars"></span>
272                            <span class="nav-icon-bars"></span>
273                        </div>
274                        <div class="nav-container">
275                            <span class="nav-close" title="Close navigation">
276                                <span class="nav-close-bars"></span>
277                                <span class="nav-close-bars"></span>
278                            </span>
279                            <div>
280                                <svg id="bc-logo-v2-white-with-text" xmlns="http://www.w3.org/2000/svg" width="519.84" height="78.189" viewBox="0 0 519.84 78.189">
281                                <g transform="translate(312.84 -59)">
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283                                        <g id="brighton">
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299                                            <path id="Path_53" data-name="Path 53" d="M510,178.849H486.379a9.582,9.582,0,0,0,2.7,6.488,7.04,7.04,0,0,0,5.02,1.93,7.673,7.673,0,0,0,3.925-1.014,4.72,4.72,0,0,0,2.255-2.733h9.23a14.753,14.753,0,0,1-5.523,8.062,15.807,15.807,0,0,1-9.457,2.855q-17.17,0-17.17-18.711,0-7.908,4.339-12.628t12.166-4.728q16.083,0,16.083,20.463m-9.262-5.734a8.427,8.427,0,0,0-2.344-5.458,6.488,6.488,0,0,0-4.664-1.987,6.058,6.058,0,0,0-4.436,1.857,9.359,9.359,0,0,0-2.571,5.588Z" transform="translate(-328.458 -150.065)" fill="#b8abb1" />
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305                                        <path id="Path_56" data-name="Path 56" d="M401.563,93.621c0,10.424-16.648,18.867-37.192,18.867-1.423,0-2.825-.049-4.211-.124v-1.375c13.308-2.874,22.644-9.579,22.644-17.368s-9.336-14.488-22.644-17.362V74.89c1.385-.081,2.787-.13,4.211-.13C384.915,74.755,401.563,83.2,401.563,93.621Z" transform="translate(-360.16 -34.299)" fill="#fff" />
306                                    </g>
307                                </g>
308                            </svg>
309                                <nav>
310                                    <a href="/whats-on" title="See what's on at the Brighton Centre">WHAT'S ON</a>
311                                    <a href="/booking-tickets" title="Brighton Centre ticket information">TICKETS</a>
312                                    <a href="/visiting-us" title="Visiting the Brighton Centre">VISITING US</a>
313                                    <a href="/access" title="Brighton Centre Accessibility">ACCESS</a>
314                                    <a href="https://conferences.brightoncentre.co.uk/" target="_blank" title="Conferences at the Brighton Centre">CONFERENCE</a>
315                                    <a href="/get-in-touch" title="Get in touch with the Brighton Centre">GET IN TOUCH</a>
316                                </nav>
317                                <div class="nav-contact">
318                                    <div class="label">
319                                        GENERAL ENQUIRIES
320                                    </div>
321                                    <div class="enquiries">
322                                        <a href="mailto:[email protected]" title="Email the Brighton Centre" class="text-overflow-link">[email protected]</a>
323                                    </div>
324                                    <div class="tel">
325                                        <a href="tel:01273290131" title="Call the Brighton Centre">01273 290131</a>
326                                    </div>
327                                </div>
328                            </div>
329                        </div>
330                    </div>
331                </div>
332            </div>
333            
334        </header>
335        <main>
336            
337            <div class="hero page-hero" style="background-image:url(/media/osuneot5/pic-by-mike-burnell-12.jpg?width=2300&amp;height=920&amp;rnd=133494674514370000)" role="img" aria-label="Side view of audience at music event with white lights and smoke on stage">
338                <div class="hero-content-wrapper">
339                </div>
340            </div>
341    <div class="info-page">
342        <div class="inner">
343            <h1>
344Visiting Us            </h1>
345            <div class="text">
346                <p>The Brighton Centre is one of the largest purpose-built conference and entertainment venues in the South East of England holding a huge range of events including live music gigs, comedy acts, theatre shows, exhibitions and family entertainment every year. Please use the following pages to plan your visit and experience us at our best.<br><br>If you cannot find the information you're looking for please<span> </span><a rel="noopener noreferrer" href="#faqs" target="_blank">check out our FAQs section</a>; or<span> </span><a rel="noopener noreferrer" href="#" target="_blank" title="Contact Us">contact us here</a><span>.</span><br><br>We want you to enjoy your time with us and make memories that will last a lifetime so should you need assistance during your visit please speak to one of our staff, whether that be catering, stewards or door staff. You can also ask to speak to the Duty Manager who will deal with your queries as best they can whilst you are with us.</p>
347            </div>
348            <div class="info-sections">
349                
350            <div class="subtab-item">
351    			<a class="anchor" name="opening-hours-event-box-office" id="opening-hours-event-box-office"></a>
352    			<h2>
353    			    <span class="expand" title="Show more">
354    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
355                          <g id="expand" transform="translate(-179 -1096)">
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358                          </g>
359                        </svg>
360    			    </span>
361    			    <span class="contract" class="hide">
362    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
363                          <g id="contract" transform="translate(-179 -1107)">
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366                        </svg>
367    			    </span>
368    			    Opening Hours &amp; Event Box Office
369    			</h2>	
370    			<div class="expandable-content parent">
371    				<p>The Brighton Centre is only open when there is an event taking place. These changes came into effect on 1 January 2025. <a href="/news/2024/brighton-centre-box-office-access-information-telephone-line-service-changes/" title="Brighton Centre Box Office, Access &amp; Information Telephone Line Service Changes" data-anchor="#">Full details are available to read here</a>.<br><br>Please be aware that on non-event days the Brighton Centre is not open to the public, this includes during private conferences and exhibitions. All requests for site visits to the venue must be made in advance.<br><br>On event days the Event Box Office will open 2.5hrs before the doors to the venue for support with ticket queries and collections.<br><br>Show running times will be listed on the<span> </span><a rel="noopener noreferrer" data-id="1059" href="#" target="_blank" title="What's On">event’s dedicated page</a><span> and posted out via our social media channels. <br><br>Doors to events usually open at 6.30pm and our curfew is 11:00pm but this is subject to change and it’s always best to check in advance. </span>Please note that sometimes we do not get this information until the day of the show and it is always subject to change.</p>
372    			</div>
373    		</div>
374			
374<script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=AIzaSyA0gv_1dNcP23zMjnFUQGtxw_g6_kLH9kE">
375    		</script>
375
376    		
376<script type="text/javascript" language="javascript" src="/scripts/gmapV2.js"></script>
376
377			
377<script>
378			  $(function() {
379    				$( "#gettingHere" ).tabs();
380  				});
381  			</script>
381
382			<div class="subtab-item location">
383				<a class="anchor" name="Getting Here &amp; Parking" id="Getting Here &amp; Parking"></a>
384				<h2>
385				    <span class="expand">
386				        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
387                          <g id="expand" transform="translate(-179 -1096)">
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393				    <span class="contract">
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399				    </span>
400				    Getting Here &amp; Parking
401				</h2>
402				<div class="expandable-content">
403					<div class="subtab-innercontent">
404						<p>The Brighton Centre is in the heart of the city on Brighton seafront and easily accessible via public transport. Just a short walk from Brighton's main train station, Pool Valley Coach Station, multiple bus stops and taxi ranks. There are also cycle racks located at the front and rear of the venue.<br><br>We're trying to <a rel="noopener noreferrer" href="/your-visit#faqs_sustainability-recycling" target="_blank">reduce our carbon footprint</a> and we like to encourage customers to use public transport where possible.<br><br>If you are dropping off or picking up someone, we strongly advise you to decide on a meeting point a short walk from the venue. The roads around us can get very congested, particularly after shows.<br><br>As with most cities, parking in Brighton is at a premium. Please be aware that we do not have a venue car park. There are lots of options for car parking near the venue. Please <a rel="noopener" href="https://www.visitbrighton.com/plan-your-visit/visitor-information/travel-information/parking" target="_blank">find car park information here</a>.<br><br>For customers who are Blue Badge holders there are lay-bys at the front and back of the venue where you can drop off or pick up but we would discourage parking in these areas as there is a 3 hour limit. Blue Badge regulations apply to other on-street parking, e.g. yellow lines. For more information about accessible parking in and around the venue please visit <a rel="noopener noreferrer" href="https://www.brighton-hove.gov.uk/parking/blue-badge-scheme-and-disabled-parking/using-your-blue-badge-and-where-you-can-park" target="_blank">the city council’s dedicated web page</a> where you will find a PDF that lists accessible bays in the city, the Brighton Centre is located in “Zone Z” and the closest bays are on West Street and Cannon Place. The closest accessible bays to the venue are in Churchill Square 1 car park, West Street BN1 2RU, on the ground floor opposite the rear entrance to the Brighton Centre on Russell Road but please note that charges are applicable.<br><br>We have put together <a href="/media/vkxjtvhx/accessible-photo-routes.pdf" title="Accessible Photo Routes">Accessible Photo Routes</a> to assist in planning your journey from our main transport hubs.</p>
405<p>Our postal address is <strong>Brighton Centre, Kings Road, Brighton, BN1 2GR</strong> and you can check out further information about how to get here below.</p>
406					</div>
407					<div id="mapCanvas"></div>
408					<div id="gettingHere">
409						<ul class="travel_options">
410							<li><a href="#ghFoot" class="to_link"><i class="fa fa-male"></i><br />ON FOOT</a></li>
411							<li><a href="#ghCycle" class="to_link"><i class="fa fa-bicycle"></i><br />CYCLE</a></li>
412							<li><a href="#ghBus" class="to_link"><i class="fa fa-bus"></i><br />BUS</a></li>
413							<li><a href="#ghTrain" class="to_link"><i class="fa fa-train"></i><br />TRAIN</a></li>
414							<li><a href="#ghCar" class="to_link"><i class="fa fa-car"></i><br />CAR</a></li>
415							<li><a href="#ghTaxi" class="to_link"><i class="fa fa-taxi"></i><br />TAXI</a></li>
416						</ul>
417						<div id="ghFoot" class="travel_info">
418							<p>When walking to the Brighton Centre we are easy to find - located on the seafront, Kings Road, and are easily reached from all directions.
418</p>
419<p>Brighton is very compact and therefore it is extremely easy to explore the city on foot; maps and information on the best routes around to make sure you take in the sites can be obtained from the Brighton Centre information desk located in the Foyer.</p>
420						</div>
421						<div id="ghCycle" class="travel_info">
422							<p>The Brighton Centre is easily accessible by bicycle via the numerous cycle routes all over the city.</p>
423<p>There is covered cycle parking available at the front and rear of the venue.</p>
424<p>For more information or to plan your journey <a rel="noopener noreferrer" href="http://www.brightonandhovecyclemap.co.uk/" target="_blank">visit the city council cycling map website</a>, where you will find maps and information on cycle parking.<br><br>You can also hire bikes via the Brighton Bike Share Scheme.</p>
425						</div>
426						<div id="ghBus" class="travel_info">
427							<p>Buses run from all over the city and neighbouring towns and all lines have stops in the city centre where the Brighton Centre is located. Churchill Square shopping centre is where the majority of buses stop closest to the venue.</p>
428<p>Directions from Churchill Square to the Brighton Centre: when exiting the bus you need to head east, if Churchill Square is in front of you turn left and if behind you turn right, towards the Clock Tower. When you reach the Clock Tower turn right and head down West Street, until you get to the seafront. The Brighton Centre is to the right and less than a minute walk and is situated on Kings Road.</p>
429<p><a rel="noopener noreferrer" href="http://www.buses.co.uk/" target="_blank">Visit Brighton &amp; Hove Buses website for more information.</a></p>
430<p>All National Express coaches arrive into Brighton Coach Station (Pool Valley) which is situated just off the seafront; it is the final stop on your journey and is a 5 minute walk to the Brighton Centre.</p>
431<p>Directions from Pool Valley to the Brighton Centre: Walk directly south out of the coach station heading south towards the sea and onto Kings Road. The Brighton Centre is to the right and around 5 minutes’ walk and is situated on Kings Road.</p>
432						</div>
433						<div id="ghTrain" class="travel_info">
434							<p>Brighton is served by direct rail links from many major central London stations and has frequent services from Portsmouth, Worthing, Lewes, Seaford, Eastbourne and Hastings.</p>
435<p>For train times and prices visit the <a rel="noopener noreferrer" href="http://www.southernrailway.com/" target="_blank">Southern Railway website</a>.<a rel="noopener noreferrer" href="http://www.southernrailway.com/" target="_blank"><br></a></p>
436<p>Brighton Train Station is centrally located within a 10 minute walk of the Brighton Centre.</p>
437<p>Directions from Brighton Train Station to the Brighton Centre: Walk out of the station and head south down Queens Road, when you get to the Clock Tower cross over and follow West Street directly south until you get to the seafront. The Brighton Centre is to the right and less than a minute walk and is situated on Kings Road.</p>
438<p>There is a taxi rank situated immediately outside the back of Brighton Station.</p>
439						</div>
440						<div id="ghCar" class="travel_info">
441							<p>Information on parking is available above.</p>
442<p>From<strong> London</strong> and <strong>the North</strong> the easiest way to get to Brighton is to connect via the M25 London orbital motorway.</p>
443<p>The Brighton Centre is about 45 minutes once you leave the M25; leave the M25 at junction 7 southbound onto the M23, which later becomes A23 directly into Brighton. The road will continue through the City straight to Brighton Seafront where the Brighton Centre is located.</p>
444<p>Brighton and its closest neighbours to the <strong>East</strong> and <strong>West</strong> are linked via the A27. This is the easiest route to Brighton from both directions. Leave the A27 via the A23 ramp (signposted Brighton), take the 3rd exit on the first roundabout and 1st exit on the second roundabout, this will join you onto the A23 / London Road directly into Brighton. The road will continue through the City straight to Brighton Seafront where the Brighton Centre is located.</p>
445						</div>
446						
447						<div id="ghTaxi" class="travel_info">
448							<p>Taxis that you can hail are easily identifiable by the aqua and white livery, they can be booked in advance or can be picked up from the various ranks around the City, the closest to the Brighton Centre is at the bottom of West Street outside the Odeon Cinema. Private Hire vehicles are also available but will not stop if you try and hail them.</p>
449<p>Both are bookable by telephone and the Brighton Centre information desk staff will be happy to do this for you.</p>
450<p>Local Taxi companies include:</p>
451<p><strong>Radio Cabs:</strong> 01273 204060 / 01273 414141<br><strong>Streamline:</strong> 01273 202020 / 01273 747474<br><strong>City Cabs:</strong> 01273 205205</p>
452						</div>
453					</div>
454				</div>
455			</div>
456            <div class="subtab-item">
457    			<a class="anchor" name="food-drink" id="food-drink"></a>
458    			<h2>
459    			    <span class="expand" title="Show more">
460    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
461                          <g id="expand" transform="translate(-179 -1096)">
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473    			    </span>
474    			    Food &amp; Drink
475    			</h2>	
476    			<div class="expandable-content parent">
477    				<p>The food outlets within the venue have a range of grab n go outlets available for live events. All of our menu options are handmade onsite by our team of chefs.</p>
478<p>Classic snacks such as nachos, dough balls, loaded fries and pizzas are available throughout the event calendar. Seasonal specials can include quesadillas, Bahn mi and Bombay baskets for tasty Indian snacks. Keep your eye out for our latest menu meze snack cones which can be enjoyed with a tipple of your choice.</p>
479<p>Marshfield is our ice cream supplier where you can choose from a selection of flavours including vegan options. Sales points can be found in all our cafes with pop up ice cream points within the auditorium during seated events.</p>
480<p>Bars are available throughout the venue along with local pop ups such as Pinup Brewery which is available for certain events. Café outlets are open should you prefer a coffee roasted by our local supplier Milk Shed.</p>
481<p>There are no plastic bottles, straws or cutlery used in onsite. Instead offering bamboo, paper or wood products. Our last item to eradicate from our business is single use plastic cups. We have been researching various solutions with the mission to create a 360 degree solution. The plan is to implement this over in 2025.</p>
482<p>Seasoned, our catering partner is committed to becoming a BCORP company and currently in the process of working towards the accreditation. B Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benef
482its and charitable giving to supply chain practices and input materials. We aim to have achieved this accreditation by 2026.</p>
483<p class="xmsonormal">Please note that we operate a 'Challenge 25' policy at all of our outlets. This applies to all events. So if you're lucky enough to look under the age of 25 please make sure you bring some ID along with you and don't be offended if we ask to see it.</p>
484<p class="xmsonormal">In the interest of health &amp; safety we may be required to decant our canned drinks into plastic cups at the request of the event promoter.<br><br>Opening times and availability of all outlets are dictated by the type of event. As a general rule, bars will be open before a seated concert and then again in the interval, and for standing concerts the bars will open before a show and remain open for the duration.<br><br>No food or beverages should be brought into the venue; these will be removed on search and confiscated but should you require the items for medical reasons please make this known to the security personnel on the front door who will contact the Duty Manager to discuss this in private.<br><br>For transaction information at our catering outlets <a rel="noopener noreferrer" href="/your-visit#ways-to-pay" target="_blank">please see the Ways to Pay section</a>.<br><br>If you have any specific questions regarding your visit please <a href="/contact-us/" title="Contact Us">contact us</a>.</p>
485    			</div>
486    		</div>
487            <div class="subtab-item">
488    			<a class="anchor" name="security" id="security"></a>
489    			<h2>
490    			    <span class="expand" title="Show more">
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504    			    </span>
505    			    Security
506    			</h2>	
507    			<div class="expandable-content parent">
508    				<p>We take the safety and security of all customers, visitors and staff very seriously, and work closely with Sussex Police, our industry colleagues and members of the security services to ensure the highest standards of safety are met.<br><br>Rest assured there are the security measures you can see and ones you can’t. We monitor the venue 24 hours a day, 7 days a week, 365 days a year and our staff are trained to ensure everyone who visits us has a safe and happy time. If you see something that seems suspicious or makes you feel uncomfortable please report it to the Duty Manager immediately, via a member of staff.<br><br>When coming to the Brighton Centre, please ensure you arrive in plenty of time to pass through our security checks.<br><br><strong>Bag Policy<br></strong>Ideally, we’d like it if you didn’t bring a bag at all and please be aware that we will <strong>not allow large bags into the venue</strong>. You will be permitted to bring small bags and handbags in with you. We class small bags as no larger than 21cm x 30cm x 19cm (max. A4 in size).<br><br>Please be aware that if you arrive with what we would consider to be a large bag or excessive baggage you will be redirected to the back entrance of the venue where your item/s will either be submitted for a full search or you will be declined entry. If your large bag is permitted you will not be able to keep it on your person, a £3 fee will be charged to store it, and venue staff will advise where you can collect it at the end of the event.<br><br><strong>Searching</strong><strong> Policy</strong><br>As per our <a rel="noopener noreferrer" href="/booking-tickets#terms-conditions" target="_blank">Conditions of Sale</a> we reserve the right to search customers at the venue; this is done to ensure the safety of those attending events. If you don’t want us to see it / confiscate it / reject entry – don’t bring things we might not be happy to find*.<br><br>Please be aware that we use both male and female security staff to conduct searches, if you have a preference as to who you would like to be searched by please let a member of staff know. <br><br>If you decline to be searched we have the right to refuse entry to any of our events.<br><br><em>*including but not limited to: cans, bottles (including reusable water bottles), alcohol, food, illegal substances, offensive weapons, fireworks, flares, lasers, glow sticks, </em><em>banners larger than A3**, dangerous or hazardous items</em>.</p>
509<p>** Please check with the venue on the day of the event as promoters may ban all posters, depending on specific circumstances.</p>
510<p><em><br></em><strong>Entering the Brighton Centre<br></strong>When you arrive at the Brighton Centre you will be required to go through a security check and we ask you to follow these simple steps as you approach the venue to help us speed up the process:<br><br>Dispose of any food or drink as these will not be permitted into the venue, unless they are for medical reasons.<a rel="noopener noreferrer" href="#faqs" target="_blank"><br><br></a>If you are carrying a bag of any kind, please join the bag search queue, if not, please join the main queue. <br><br>If you have access requirements, cannot stand for too long or require assistance please make yourself known to a member of staff who will take you through a fast track security check.<br><br>Make sure your ticket is ready, and step forward to be scanned when a member of the team calls you up. If you are carrying a bag please place it on the search table when instructed to do so.<br><br>Once this process has been completed, you’re good to go and enjoy the show!<br><br>One last thing; we ask that you please treat our security and stewarding staff with respect and patience; it’s a hard job and they are there for your safety so please cooperate fully with all security checks. If you decline to be searched or are uncooperative in any way, we have the right to refuse entry to any of our events.<br><br>We hope this has given you all the information you need and puts your mind at rest about security measures in our building. If you have further questions please <a rel="noopener noreferrer" href="#faqs" target="_blank">check out our FAQs</a> or alternatively you can <a rel="noopener noreferrer" href="/contact-us/" target="_blank">contact us</a>.</p>
511    			</div>
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514    			<a class="anchor" name="ways-to-pay" id="ways-to-pay"></a>
515    			<h2>
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531    			    Ways to Pay
532    			</h2>	
533    			<div class="expandable-content parent">
534    				<p>Once you are at the Brighton Centre we want you to come prepared and have a great time, we're a live entertainment venue after all! You can pay for services with the following:<br><br><strong>Merchandise:</strong><span> </span>Cash, Visa and MasterCard credit/debit cards.</p>
535<p><strong>Food Outlets &amp; Cafes:</strong> (No cash) Visa and MasterCard credit/debit cards (not AMEX)<br><strong><br>Bars:</strong> (No cash), Visa and MasterCard credit/debit cards (not AMEX)</p>
536<p><strong>Cloakroom &amp; Information Desk:</strong> Cash, Visa and MasterCard credit/debit cards.</p>
537<p>The closest non-charging ATMs to the Brighton Centre are located on West Street but please visit them in advance of entering the venue as we operate a no re-admittance policy.</p>
538    			</div>
539    		</div>
540            <div class="subtab-item">
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542    			<h2>
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557    			    </span>
558    			    Make a break of it
559    			</h2>	
560    			<div class="expandable-content parent">
561    				<p>Whether it's a theatre show, live music, an exhibition or a night of comedy you're attending, why not make even more of your visit to the Brighton Centre by spending the day exploring our beautifully vibrant and excitingly diverse city?<br><br>There’s lots to see and do, from soaking up some<span> </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/things-to-do/attractions/history-and-culture" target="_blank">culture</a>, to spending a day browsing the<span> </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/shopping" target="_blank">shops</a><span> or taking a leisurely stroll along the </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/things-to-do/attractions/beach-and-seafront" target="_blank">seafront</a><span> to </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/things-to-do/brighton-palace-pier-p60603" target="_blank">Brighton Palace Pier</a>. Brighton is a compact city, making it easy to visit the historic <a href="https://www.visitbrighton.com/food-and-drink/areas-to-explore/the-lanes">Lanes</a>, the spectacular<span> </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/things-to-do/royal-pavilion-p52803" target="_blank">Royal Pavilion</a><span> and the colourful Hove beach huts on foot or by public transport. You could even opt to spend a day in the </span><a rel="noopener" href="https://www.visitbrighton.com/things-to-do/things-to-do-in-sussex/south-downs-national-park" target="_blank">countryside</a>, or enjoy a tranquil afternoon at one of the many<span> </span><a rel="noopener" href="https://www.visitbrighton.com/things-to-do/activities/health-and-spa" target="_blank">spas</a><span> throughout the city – you’re spoilt for choice for ideas!</span><br><br>In fact, there’s so much to discover that you may want to book a hotel and spend the next day here too, to see all that the city has to offer. There are a range of accommodation options available, from contemporary<span> </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/accommodation/bed-and-breakfasts" target="_blank">bed and breakfasts</a><span> and stylish <a href="https://www.visitbrighton.com/accommodation/self-catering">self-catering</a></span><span> to chic </span><a rel="noopener noreferrer" href="https://www.visitbrighton.com/accommodation/boutique" target="_blank">boutique</a><span> hotels</span><span>. Whatever your requirements, you’re sure to find somewhere to suit you, so you can relax and really make the most of your time in this wonderful city.</span><br><br>For more information on all things Brighton check out<span> <a rel="noopener noreferrer" href="http://www.visitbrighton.com/" target="_blank">VisitBrighton.com</a>, you won't regret it!</span></p>
562    			</div>
563    		</div>
564            <div class="subtab-item">
565    			<a class="anchor" name="faqs" id="faqs"></a>
566    			<h2>
567    			    <span class="expand" title="Show more">
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581    			    </span>
582    			    FAQs
583    			</h2>	
584    			<div class="expandable-content parent">
585    				<p>We hope you find this information useful but if you cannot find precisely what you’re looking for<span> </span><a rel="noopener noreferrer" href="#" target="_blank" title="Contact Us">contact us</a>.<br><br>Please be aware that the below content is to be used as a guide only and information is often event driven and therefore subject to change at the management’s discretion.</p>
586    				
587                        <a class="anchor" name="faqs_accessibility" id="faqs_accessibility"></a>
588                        <h3>Accessibility <p id="tb_2119" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_accessibility</p><button onclick="copyToClipboard('#tb_2119')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
589		                <div class="faqs_section_content"></div>
590                			<div class="subtab-item faq">
591                				<a class="anchor" name="faqs_accessibility_i-have-a-disability-or-restricted-mobility-how-can-i-book-tickets-and-what-provision-is-made" id="faqs_accessibility_i-have-a-disability-or-restricted-mobility-how-can-i-book-tickets-and-what-provision-is-made"></a>
592                				<h4>
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607                    			    </span>
608                    			    I have a disability or restricted mobility. How can I book tickets and what provision is made?
609                				    <p id="tb_2120" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-have-a-disability-or-restricted-mobility-how-can-i-book-tickets-and-what-provision-is-made</p><button onclick="copyToClipboard('#tb_2120')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
610                				    </h4>
611                				<div class="expandable-content sub" id="i-have-a-disability-or-restricted-mobility-how-can-i-book-tickets-and-what-provision-is-made">
612                					<p>You can find out more information about <a rel="noopener" href="/booking-tickets#accessible-tickets-companions" target="_blank" data-anchor="#accessible-tickets-companions">
612booking accessible tickets here</a>. </p>
613                				</div>
614                			</div>
615                			<div class="subtab-item faq">
616                				<a class="anchor" name="faqs_accessibility_how-accessible-is-the-venue-for-wheelchair-users" id="faqs_accessibility_how-accessible-is-the-venue-for-wheelchair-users"></a>
617                				<h4>
618                				    <span class="expand" title="Show more">
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632                    			    </span>
633                    			    How accessible is the venue for wheelchair users?
634                				    <p id="tb_2121" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_how-accessible-is-the-venue-for-wheelchair-users</p><button onclick="copyToClipboard('#tb_2121')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
635                				    </h4>
636                				<div class="expandable-content sub" id="how-accessible-is-the-venue-for-wheelchair-users">
637                					<p>The Brighton Centre is fully accessible for wheelchair users in the public areas apart from in the East and West Balconies. We provide accessible toilets, lifts, accessible viewing platforms for standing gigs and seated concerts, plus lowered counters at our bars, merchandise stand and Event Box Office. More information about accessibility can be found in our Access Statement, which is available to download in multiple formats -</p>
638<p><a rel="noopener" href="/media/fxshyx0e/brighton-centre-access-statement.pdf" target="_blank" title="Brighton Centre Access Statement PDF">Access Statement - PDF<br></a><a rel="noopener" href="/media/toblllh3/brighton-centre-access-statement.docx" target="_blank" title="Brighton Centre Access Statement DOC">Access Statement - Word Document<br></a><a rel="noopener" href="/media/dibjjus1/brighton-centre-access-statement-easy-read.pdf" target="_blank" title="Brighton Centre Access Statement Easy Read PDF">Access Statement EASY READ - PDF </a><a rel="noopener noreferrer" href="/media/1177/brighton-centre-access-statement-may2016.pdf" target="_blank" title="Brighton Centre Access Statement MAY2016.pdf"><br></a><a rel="noopener" href="/media/mescvsae/brighton-centre-access-statement.pdf" target="_blank" title="Brighton Centre Access Statement Easy Read DOC">Access Statement EASY READ - Word Document</a><br><br>We have put together a useful guide <a rel="noopener" href="/media/1xzl4w4x/accessible-overview-of-seated-and-standing-areas.pdf" target="_blank" title="Accessible Overview Of Seated And Standing Areas">Accessible Overview of Seated and Standing Areas</a> to help you decide what area of the venue works best for you.</p>
639                				</div>
640                			</div>
641                			<div class="subtab-item faq">
642                				<a class="anchor" name="faqs_accessibility_is-there-accessible-parking" id="faqs_accessibility_is-there-accessible-parking"></a>
643                				<h4>
644                				    <span class="expand" title="Show more">
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658                    			    </span>
659                    			    Is there accessible parking?
660                				    <p id="tb_2215" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_is-there-accessible-parking</p><button onclick="copyToClipboard('#tb_2215')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
661                				    </h4>
662                				<div class="expandable-content sub" id="is-there-accessible-parking">
663                					<p>Blue Badge holders can park in the accessible parking bays around the Brighton Centre. A list of these bays can be found <a rel="noopener noreferrer" href="https://www.brighton-hove.gov.uk/parking/blue-badge-scheme-and-disabled-parking/using-your-blue-badge-and-where-you-can-park" target="_blank">on the Council's dedicated parking page here</a> where you will find a PDF with details.</p>
664<p>The Brighton Centre is located in "Zone Z" and the closest bays are on West Street and Cannon Place</p>
665<p>Blue Badge regulations apply to other on-street parking, e.g. yellow lines.</p>
666<p>For Accessible Parking in car parks, the closest to the Brighton Centre is on the lowest level of Churchill One car park, West Street BN1 2FD and parking fees apply.</p>
667                				</div>
668                			</div>
669                			<div class="subtab-item faq">
670                				<a class="anchor" name="faqs_accessibility_do-you-have-an-access-statement" id="faqs_accessibility_do-you-have-an-access-statement"></a>
671                				<h4>
672                				    <span class="expand" title="Show more">
673                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
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686                    			    </span>
687                    			    Do you have an Access Statement?
688                				    <p id="tb_2216" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_do-you-have-an-access-statement</p><button onclick="copyToClipboard('#tb_2216')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
689                				    </h4>
690                				<div class="expandable-content sub" id="do-you-have-an-access-statement">
691                					<p>We do have an Access Statement that is available as a Word or PDF document and both as Easy Read. You can download them via the links below:</p>
692<p><a rel="noopener" href="/media/fxshyx0e/brighton-centre-access-statement.pdf" target="_blank" title="Brighton Centre Access Statement PDF">Access Statement - PDF<br></a><a rel="noopener" href="/media/toblllh3/brighton-centre-access-statement.docx" target="_blank" title="Brighton Centre Access Statement DOC">Access Statement - Word Document<br></a><a rel="noopener" href="/media/dibjjus1/brighton-centre-access-statement-easy-read.pdf" target="_blank" title="Brighton Centre Access Statement Easy Read PDF">Access Statement EASY READ - PDF </a><a rel="noopener noreferrer" href="/media/1177/brighton-centre-access-statement-may2016.pdf" target="_blank" title="Brighton Centre Access Statement MAY2016.pdf"><br></a><a rel="noopener" href="/media/mescvsae/brighton-centre-access-statement.pdf" target="_blank" title="Brighton Centre Access Statement Easy Read DOC">Access Statement EASY READ - Word Document</a></p>
693                				</div>
694                			</div>
695                			<div class="subtab-item faq">
696                				<a class="anchor" name="faqs_accessibility_do-you-provide-hearing-inductions-loops" id="faqs_accessibility_do-you-provide-hearing-inductions-loops"></a>
697                				<h4>
698                				    <span class="expand" title="Show more">
699                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
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713                    			    Do you provide hearing inductions loops?
714                				    <p id="tb_2217" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_do-you-provide-hearing-inductions-loops</p><button onclick="copyToClipboard('#tb_2217')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
715                				    </h4>
716                				<div class="expandable-content sub" id="do-you-provide-hearing-inductions-loops">
717                					<p style="font-weight: 400;">We have the <strong>Sennheiser mobile connect hearing loop system</strong> connected in the venue.</p>
718<p style="font-weight: 400;">It is an assistive and personal listening solution that streams live audio content via WiFi to any iOS or Android 'phone in the room. To use the system, simply <strong>download the Sennheiser app</strong> via Google Play or the App store app (it is good to do this in advance of the visit) or scan a QR code on site.</p>
719<p style="font-weight: 400;">Once customers have the app on their device, they are ready to go, no passwords or login are required. At the venue, <strong>connect to the Brighton Centre wi-fi network, enable Bluetooth and link it to the hearing aid. Once on the app, tap on 'Auditorium 1' and press play</strong>. </p>
720<p style="font-weight: 400;">The app also allows customers to adjust the volume.</p>
721                				</div>
722                			</div>
723                			<div class="subtab-item faq">
724                				<a class="anchor" name="faqs_accessibility_can-i-bring-my-assistance-dog" id="faqs_accessibility_can-i-bring-my-assistance-dog"></a>
725                				<h4>
726                				    <span class="expand" title="Show more">
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733                    			    </span>
734                    			    <span class="contract" class="hide">
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739                                        </svg>
740                    			    </span>
741                    			    Can I bring my assistance dog?
742                				    <p id="tb_2218" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-bring-my-assistance-dog</p><button onclick="copyToClipboard('#tb_2218')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
743                				    </h4>
744                				<div class="expandable-content sub" id="can-i-bring-my-assistance-dog">
745                					<p>Yes, we welcome assistance dogs. They can accompany you to your seat, or our venue staff can look after your dog while you enjoy the event. We can provide water bowls for your dog if required. There is a designated spending area on the Ground Floor near the cloakroom through a set of fire doors into an outside area that is not accessed by the general public. Please ask the Information Desk Staff to show you where the area is. Waste bags can also be disposed of in bins outside the front entrance on the seafront and at the back on Russell Road.</p>
746                				</div>
747                			</div>
748                			<div class="subtab-item faq">
749                				<a class="anchor" name="faqs_accessibility_whats-your-assisted-access-entrance-policy" id="faqs_accessibility_whats-your-assisted-access-entrance-policy"></a>
750                				<h4>
751                				    <span class="expand" title="Show more">
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756                                          </g>
757                                        </svg>
758                    			    </span>
759                    			    <span class="contract" class="hide">
760                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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764                                        </svg>
765                    			    </span>
766                    			    What&#x27;s your assisted access entrance policy?
767                				    <p id="tb_2219" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_whats-your-assisted-access-entrance-policy</p><button onclick="copyToClipboard('#tb_2219')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
768                				    </h4>
769                				<div class="expandable-content sub" id="whats-your-assisted-access-entrance-policy">
770                					<p class="MsoNormal">If you are unable to queue for long periods of time or require a more controlled and quieter entry with a seated waiting area due due to access needs, we will do all we reasonably can to help you. Please note we cannot organise early access into any parts of the main venue or auditorium itself, this includes standing and seated areas.</p>
771<p class="MsoNormal">Generally, the entrance at the back of the venue, on Russell Road, is quieter than the main entrance at the front. A lift is available to the main Auditorium and bars on the first floor.</p>
772<p class="MsoNormal">We can arrange for you to come and visit the venue in advance of your booking (when there is no event on) if you think it would be helpful to familiarise yourself with the building before you attend an event.</p>
773<p><a rel="noopener" href="/contact-us/" target="_blank" title="Contact Us">Please contact us for advice.<br><br></a></p>
774                				</div>
775                			</div>
776                			<div class="subtab-item faq">
777                				<a class="anchor" name="faqs_accessibility_have-you-got-a-changing-places-facility" id="faqs_accessibility_have-you-got-a-changing-places-facility"></a>
778                				<h4>
779                				    <span class="expand" title="Show more">
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783                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
784                                          </g>
785                                        </svg>
786                    			    </span>
787                    			    <span class="contract" class="hide">
788                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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791                                          </g>
792                                        </svg>
793                    			    </span>
794                    			    Have you got a Changing Places facility?
795                				    <p id="tb_2220" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_have-you-got-a-changing-places-facility</p><button onclick="copyToClipboard('#tb_2220')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
796                				    </h4>
797                				<div class="expandable-content sub" id="have-you-got-a-changing-places-facility">
798                					<p>We have. Please note that loop slings must be used with the two point spreader bar and we do not supply a harness sling. You must supply a sling to work with ‘<em>ARJO HuntleighV5 Duo Lift’. </em>Instructions are available. </p>
799<p>Max patient weight is: 150kg<br>SWL: 170kg<br><br>If you are spending time at the Brighton Centre and know you will need to use the Changing Places Facility frequently, please speak with the Information Desk staff when you arrive and they will be able to give you a key for the whole time you are with us.</p>
800                				</div>
801                			</div>
802                			<div class="subtab-item faq">
803                				<a class="anchor" name="faqs_accessibility_do-you-provide-assisted-performances" id="faqs_accessibility_do-you-provide-assisted-performances"></a>
804                				<h4>
805                				    <span class="expand" title="Show more">
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811                                        </svg>
812                    			    </span>
813                    			    <span class="contract" class="hide">
814                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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819                    			    </span>
820                    			    Do you provide Assisted Performances?
821                				    <p id="tb_2221" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_do-you-provide-assisted-performances</p><button onclick="copyToClipboard('#tb_2221')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
822                				    </h4>
823                				<div class="expandable-content sub" id="do-you-provide-assisted-performances">
824                					<p>We aim to provide this service upon request to our accessible customers who require a provision to attend and enjoy a performance here. This includes BSL Interpretation, Captions or Audio Description. Please note this will be subject to a request being made within a reasonable time frame (minimum 6 weeks before the event date) and is subject to approval from the event promoter.<br><br>Please<span> </span><a rel="noopener" href="/contact-us/" target="_blank" title="Contact Us">contact us</a><span> if you require this service and we’ll do all we reasonably can to help.</span></p>
825                				</div>
826                			</div>
827                        <a class="anchor" name="faqs_age-restrictions-id" id="faqs_age-restrictions-id"></a>
828                        <h3>Age Restrictions &amp; ID <p id="tb_2154" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_age-restrictions-id</p><button onclick="copyToClipboard('#tb_2154')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
829		                <div class="faqs_section_content"><p>Some live entertainment, particularly standing music gigs and comedy shows, have age restrictions in place (such as parental guidance advised due to adult language used) and we ask that you read all the specific event details on the relevant page prior to booking tickets.</p>
830<p>The following age restrictions are <strong>always</strong> in place at the venue:</p>
831<p>No one under the age of 14 years is to attend an event at the Brighton Centre <strong>without appropriate adult supervision</strong></p>
832<p>No one under the age of 14 years will be admitted into the standing area (when in use)</p>
833<p>No one under the age of 16 years will be admitted into the VIP boxes <strong>without appropriate adult supervision</strong></p>
834<p>An adult is classed as aged 18 years or over</p>
835<p>As a general rule, children under the age of 18 months* (at the time of the event) will not need a separate ticket and must sit on the lap of their responsible adult. Please always ensure your child has suitable ear protection available if attending an event as the sound levels in the main auditorium can be very loud.</p>
836<p>*Subject to change. Please refer to the specific event page or contact us for clarification. </p>
837<p>Anyone who looks to be under the age of 25 years may be challenged to prove their age when buying alcohol as the venue operates a Challenge 25 policy.</p>
838<p>If you are under 18 you are committing a criminal offence if you attempt to buy alcohol and you may be ejected without a refund or held until a responsible adult can come and collect you.</p>
839<p>People over the age of 18 found purchasing drinks for those not of legal age will be ejected without a refund.</p></div>
840                			<div class="subtab-item faq">
841                				<a class="anchor" name="faqs_age-restrictions-id_what-id-will-you-accept" id="faqs_age-restrictions-id_what-id-will-you-accept"></a>
842                				<h4>
843                				    <span class="expand" title="Show more">
844                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
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846                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
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850                    			    </span>
851                    			    <span class="contract" class="hide">
852                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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855                                          </g>
856                                        </svg>
857                    			    </span>
858                    			    What ID will you accept?
859                				    <p id="tb_2155" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_what-id-will-you-accept</p><button onclick="copyToClipboard('#tb_2155')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
860                				    </h4>
861                				<div class="expandable-content sub" id="what-id-will-you-accept">
862                					<p>Accepted forms of ID are a Driver’s Licence (full or provisional), a Passport (valid) or PASS Card with the pass hologram.</p>
863<p>Any ID found to be fraudulent will be confiscated and passed to Sussex Police.</p>
864                				</div>
865                			</div>
866                			<div class="subtab-item faq">
867                				<a class="anchor" name="faqs_age-restrictions-id_i-am-14-and-have-a-standing-ticket-but-no-id-what-should-i-do" id="faqs_age-restrictions-id_i-am-14-and-have-a-standing-ticket-but-no-id-what-should-i-do"></a>
868                				<h4>
869                				    <span class="expand" title="Show more">
870                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
871                                          <g id="expand" transform="translate(-179 -1096)">
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876                    			    </span>
877                    			    <span class="contract" class="hide">
878                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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882                                        </svg>
883                    			    </span>
884                    			    I am 14 and have a standing ticket but no ID, what should I do?
885                				    <p id="tb_2156" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-am-14-and-have-a-standing-ticket-but-no-id-what-should-i-do</p><button onclick="copyToClipboard('#tb_2156')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
886                				    </h4>
887                				<div class="expandable-content sub" id="i-am-14-and-have-a-standing-ticket-but-no-id-what-should-i-do">
888                					<p>Customers who appear to look under the age of 14 years that arrive at a live music concert with a standing ticket and cannot prove they are 14 years or over may be refused entry.</p>
889<p>If you do not have photographic ID as listed in the section above we strongly advise you bring as much proof of name, age and address as possible, it will then be the Duty Manager who represents the license in force on the day who will make the decision to admit you to the premises in line with the statutory dut
889ies for which they are responsible.<br><br>If you are nervous about bringing your ID, such as your Passport, to a concert we will accept a clear photo taken on your phone, though please note should the photo not be clear or seems to be photoshopped and / or edited you may be refused entry.<br><br>A responsible guardian will be called to collect you if a decision is made that you are under the age of 14. No refund will be given in this instance.</p>
890                				</div>
891                			</div>
892                        <a class="anchor" name="faqs_artist-band" id="faqs_artist-band"></a>
893                        <h3>Artist / Band <p id="tb_2222" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_artist-band</p><button onclick="copyToClipboard('#tb_2222')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
894		                <div class="faqs_section_content"></div>
895                			<div class="subtab-item faq">
896                				<a class="anchor" name="faqs_artist-band_it-s-my-birthday-a-special-anniversary-will-they-mention-me-on-stage" id="faqs_artist-band_it-s-my-birthday-a-special-anniversary-will-they-mention-me-on-stage"></a>
897                				<h4>
898                				    <span class="expand" title="Show more">
899                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
900                                          <g id="expand" transform="translate(-179 -1096)">
901                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
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903                                          </g>
904                                        </svg>
905                    			    </span>
906                    			    <span class="contract" class="hide">
907                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
908                                          <g id="contract" transform="translate(-179 -1107)">
909                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
910                                          </g>
911                                        </svg>
912                    			    </span>
913                    			    It&#x2019;s my birthday / a special anniversary &#x2013; will they mention me on stage?
914                				    <p id="tb_2223" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_it-s-my-birthday-a-special-anniversary-will-they-mention-me-on-stage</p><button onclick="copyToClipboard('#tb_2223')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
915                				    </h4>
916                				<div class="expandable-content sub" id="it-s-my-birthday-a-special-anniversary-will-they-mention-me-on-stage">
917                					<p>We aren't able to arrange these requests and have no direct access to the artists.<br><br>If you email your request to <a href="mailto:[email protected]">[email protected]</a> we will do our best to pass it on to the tour manager of the show you'll be attending. <br><br>You may wish to instead direct your request straight to the artist via social media.</p>
918                				</div>
919                			</div>
920                			<div class="subtab-item faq">
921                				<a class="anchor" name="faqs_artist-band_can-i-meet-the-bandartist" id="faqs_artist-band_can-i-meet-the-bandartist"></a>
922                				<h4>
923                				    <span class="expand" title="Show more">
924                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
925                                          <g id="expand" transform="translate(-179 -1096)">
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928                                          </g>
929                                        </svg>
930                    			    </span>
931                    			    <span class="contract" class="hide">
932                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
933                                          <g id="contract" transform="translate(-179 -1107)">
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935                                          </g>
936                                        </svg>
937                    			    </span>
938                    			    Can I meet the band/artist?
939                				    <p id="tb_2224" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-meet-the-bandartist</p><button onclick="copyToClipboard('#tb_2224')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
940                				    </h4>
941                				<div class="expandable-content sub" id="can-i-meet-the-bandartist">
942                					<p>Unfortunately, we, the venue, are unable to accommodate these requests. Meet and greet packages are arranged by the promoter of the event and tickets may be available to buy online or via the artist directly, if a package is in place.</p>
943<p>If you have a request for an artist appearing at a live show at the venue, please email it to <a href="mailto:[email protected]">[email protected]</a> and it will be passed on to the promoter.</p>
944                				</div>
945                			</div>
946                        <a class="anchor" name="faqs_bag-searches" id="faqs_bag-searches"></a>
947                        <h3>Bag Searches <p id="tb_2225" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_bag-searches</p><button onclick="copyToClipboard('#tb_2225')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
948		                <div class="faqs_section_content"><p>As per our <a rel="noopener noreferrer" href="/booking-tickets#terms-conditions" target="_blank">Conditions of Sale</a> we reserve the right to search customers at the venue; this is done to ensure the safety of those attending events. If you don’t want us to see it / confiscate it / reject entry – don’t bring things we might not be happy to find*.</p>
949<p>If you decline to be searched we have the right to refuse entry to any of our events.</p>
950<p>Please also ensure you take 5 minutes to read and understand our <a rel="noopener noreferrer" href="#security" target="_blank">security policy</a>; particularly around the size of bags that will be permitted into the venue as this has recently been updated.</p>
951<p>*<em>including but not limited to: cans, bottles (including reusable water bottles), alcohol, food, illegal substances, offensive weapons, fireworks, flares, lasers, glow sticks, banners larger than A3**, dangerous or hazardous items</em>.</p>
952<p>** Please check with the venue on the day of the gig as promoters may ban all posters, depending on specific circumstances</p></div>
953                        <a class="anchor" name="faqs_camera-policy" id="faqs_camera-policy"></a>
954                        <h3>Camera Policy <p id="tb_2226" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_camera-policy</p><button onclick="copyToClipboard('#tb_2226')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
955		                <div class="faqs_section_content"><p>Audio and video recording cameras are prohibited. If your camera has a detachable lens you will not be allowed to bring it into the auditorium. Small cameras and camera phones (not tablets) are acceptable, unless the artist/promoter requests that all cameras are banned during a particular live show.<span> In this case it will state this on our in-house screens and a cloakroom will be provided for your use on-site.</span></p></div>
956                        <a class="anchor" name="faqs_charity-requests-raffle-prizes" id="faqs_charity-requests-raffle-prizes"></a>
957                        <h3>Charity Requests &amp; Raffle Prizes <p id="tb_2227" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_charity-requests-raffle-prizes</p><button onclick="copyToClipboard('#tb_2227')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
958		                <div class="faqs_section_content"><p>We receive a large amount of requests for charity prizes but unfortunately we sell tickets on behalf of promoters and artists. This means that we don't actually own the tickets we sell and therefore they're not ours to donate. If this is something you're hoping to organise we’d advise contacting the promoter or artist directly.</p></div>
959                        <a class="anchor" name="faqs_children-parents" id="faqs_children-parents"></a>
960                        <h3>Children &amp; Parents <p id="tb_2228" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_children-parents</p><button onclick="copyToClipboard('#tb_2228')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
961		                <div class="faqs_section_content"><p>We think bringing children to entertainment events is to be encouraged when appropriate, but we do ask that you use suitable ear protection for children as it can get very loud in the auditorium. Not only can this be a bit scary for them but prolonged exposure to high 
961noise levels can damage young ears. </p>
962<p>No one under the age of 14 years is to attend an event at the Brighton Centre without appropriate adult supervision.</p></div>
963                			<div class="subtab-item faq">
964                				<a class="anchor" name="faqs_children-parents_are-there-baby-changing-facilities" id="faqs_children-parents_are-there-baby-changing-facilities"></a>
965                				<h4>
966                				    <span class="expand" title="Show more">
967                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
968                                          <g id="expand" transform="translate(-179 -1096)">
969                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
970                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
971                                          </g>
972                                        </svg>
973                    			    </span>
974                    			    <span class="contract" class="hide">
975                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
976                                          <g id="contract" transform="translate(-179 -1107)">
977                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
978                                          </g>
979                                        </svg>
980                    			    </span>
981                    			    Are there baby changing facilities?
982                				    <p id="tb_2229" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_are-there-baby-changing-facilities</p><button onclick="copyToClipboard('#tb_2229')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
983                				    </h4>
984                				<div class="expandable-content sub" id="are-there-baby-changing-facilities">
985                					<p>There is a baby changing facility located in the ground floor foyer, adjacent to the female toilets. The entrance is external to the toilet facilities and can be used by both parents.</p>
986                				</div>
987                			</div>
988                			<div class="subtab-item faq">
989                				<a class="anchor" name="faqs_children-parents_can-i-bring-a-buggy-to-the-venue" id="faqs_children-parents_can-i-bring-a-buggy-to-the-venue"></a>
990                				<h4>
991                				    <span class="expand" title="Show more">
992                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
993                                          <g id="expand" transform="translate(-179 -1096)">
994                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
995                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
996                                          </g>
997                                        </svg>
998                    			    </span>
999                    			    <span class="contract" class="hide">
1000                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1001                                          <g id="contract" transform="translate(-179 -1107)">
1002                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1003                                          </g>
1004                                        </svg>
1005                    			    </span>
1006                    			    Can I bring a buggy to the venue?
1007                				    <p id="tb_2230" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-bring-a-buggy-to-the-venue</p><button onclick="copyToClipboard('#tb_2230')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1008                				    </h4>
1009                				<div class="expandable-content sub" id="can-i-bring-a-buggy-to-the-venue">
1010                					<p>Unattended buggy parks are provided at various events and buggies can be left at your own risk.  If a cloakroom is available buggies can be left with the cloakroom staff. </p>
1011                				</div>
1012                			</div>
1013                			<div class="subtab-item faq">
1014                				<a class="anchor" name="faqs_children-parents_can-parents-wait-inside-the-venue-without-a-ticket" id="faqs_children-parents_can-parents-wait-inside-the-venue-without-a-ticket"></a>
1015                				<h4>
1016                				    <span class="expand" title="Show more">
1017                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1018                                          <g id="expand" transform="translate(-179 -1096)">
1019                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1020                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1021                                          </g>
1022                                        </svg>
1023                    			    </span>
1024                    			    <span class="contract" class="hide">
1025                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1026                                          <g id="contract" transform="translate(-179 -1107)">
1027                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1028                                          </g>
1029                                        </svg>
1030                    			    </span>
1031                    			    Can parents wait inside the venue without a ticket?
1032                				    <p id="tb_2231" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-parents-wait-inside-the-venue-without-a-ticket</p><button onclick="copyToClipboard('#tb_2231')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1033                				    </h4>
1034                				<div class="expandable-content sub" id="can-parents-wait-inside-the-venue-without-a-ticket">
1035                					<p>We will always try and provide a place in the venue for parents to wait for their children, however, it is driven by availability and depends on the nature of the event. </p>
1036                				</div>
1037                			</div>
1038                        <a class="anchor" name="faqs_cloakroom" id="faqs_cloakroom"></a>
1039                        <h3>Cloakroom <p id="tb_2232" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_cloakroom</p><button onclick="copyToClipboard('#tb_2232')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1040		                <div class="faqs_section_content"><p>There is a cloakroom available for standing shows and occasionally other events. It’s usually located in the ground floor foyer and costs £3 per item.</p></div>
1041                        <a class="anchor" name="faqs_complaints" id="faqs_complaints"></a>
1042                        <h3>Complaints <p id="tb_2233" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_complaints</p><button onclick="copyToClipboard('#tb_2233')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1043		                <div class="faqs_section_content"><p>We really want you to enjoy your time with us so if anything happens whilst you are at the Brighton Centre that causes you concern please speak to a member of our staff, whether that be catering/bars or the operational stewards and door staff, or ask to speak to the Duty Manager who will attempt to resolve your query as best they can whilst you are on-site.</p>
1044<p>Complaints about a service, before or after a show should be sent in writing (via email) directly to the venue's enquiry address <a href="mailto:[email protected]">[email protected]</a>.<br><br>We aim to respond to all complaints within 10 working days.</p></div>
1045                        <a class="anchor" name="faqs_egift-card" id="faqs_egift-card"></a>
1046                        <h3>eGift Card <p id="tb_2235" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_egift-card</p><button onclick="copyToClipboard('#tb_2235')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1047		                <div class="faqs_section_content"><p>With the help of Ticketmaster we've put together some comprehensive FAQs below which we hope covers everything you need to know about the Brighton Centre eGift Card.<br><br>Full T&amp;Cs can be found here:<span> </span><a rel="noopener noreferrer" href="https://www.ticketmaster.co.uk/giftcards/terms" target="_blank">https://www.ticketmaster.co.uk/giftcards</a></p></div>
1048                			<div class="subtab-item faq">
1049                				<a class="anchor" name="faqs_egift-card_why-give-a-brighton-centre-egift-card" id="faqs_egift-card_why-give-a-brighton-centre-egift-card"></a>
1050                				<h4>
1051                				    <span class="expand" title="Show more">
1052                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1053                                          <g id="expand" transform="translate(-179 -1096)">
1054                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1055                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1056                                          </g>
1057                                        </svg>
1058                    			    </span>
1059                    			    <span class="contract" class="hide">
1060                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1061                                          <g id="contract" transform="translate(-179 -1107)">
1062                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1063                                          </g>
1064                                        </svg>
1065                    			    </span>
1066                    			    Why give a Brighton Centre eGift Card?
1067                				    <p id="tb_2236" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-give-a-brighton-centre-egift-card</p><button onclick="copyToClipboard('#tb_2236')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1068                				    </h4>
1069                				<div class="expandable-content sub" id="why-give-a-brighton-centre-egift-card">
1070                					<p>These are great for last minute gifts! They’re also great for knowing a recipient lives nearby and / or wants to attend an upcoming event at the Brighton Centre. You just order online and instead of waiting for a plastic card through the post, we'll email all the details directly to the person you're giving it to. We can do that straight away, or you can choose a specific date – it's completely up to you.</p>
1071                				</div>
1072                			</div>
1073                			<div class="subtab-item faq">
1074                				<a class="anchor" name="faqs_egift-card_where-can-i-purchase-a-brighton-centre-egift-card" id="faqs_egift-card_where-can-i-purchase-a-brighton-centre-egift-card"></a>
1075                				<h4>
1076                				    <span class="expand" title="Show more">
1077                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1078                                          <g id="expand" transform="translate(-179 -1096)">
1079                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1080                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1081                                          </g>
1082                                        </svg>
1083                    			    </span>
1084                    			    <span class="contract" class="hide">
1085                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1086                                          <g id="contract" transform="translate(-179 -1107)">
1087                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1088                                          </g>
1089                                        </svg>
1090                    			    </span>
1091                    			    Where can I purchase a Brighton Centre eGift Card?
1092                				    <p id="tb_2237" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_where-can-i-purchase-a-brighton-centre-egift-card</p><button onclick="copyToClipboard('#tb_2237')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1093                				    </h4>
1094                				<div class="expandable-content sub" id="where-can-i-purchase-
1094a-brighton-centre-egift-card">
1095                					<p>You can buy online by following the links around this site or by visiting:<a rel="noopener noreferrer" href="https://www.ticketmastergiftcard.com/Ticketmaster/ByEmail/Ticketmaster/ChooseProduct?countryId=1&amp;languageId=1&amp;productGroup=Brighton%20Centre" target="_blank"> https://www.ticketmastergiftcard.com/Ticketmaster/ByEmail/Ticketmaster/ChooseProduct?countryId=1&amp;languageId=1&amp;productGroup=Brighton%20Centre</a></p>
1096                				</div>
1097                			</div>
1098                			<div class="subtab-item faq">
1099                				<a class="anchor" name="faqs_egift-card_can-i-send-a-personal-message-with-the-egift-card" id="faqs_egift-card_can-i-send-a-personal-message-with-the-egift-card"></a>
1100                				<h4>
1101                				    <span class="expand" title="Show more">
1102                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1103                                          <g id="expand" transform="translate(-179 -1096)">
1104                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1105                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1106                                          </g>
1107                                        </svg>
1108                    			    </span>
1109                    			    <span class="contract" class="hide">
1110                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1111                                          <g id="contract" transform="translate(-179 -1107)">
1112                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1113                                          </g>
1114                                        </svg>
1115                    			    </span>
1116                    			    Can I send a personal message with the eGift Card?
1117                				    <p id="tb_2238" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-send-a-personal-message-with-the-egift-card</p><button onclick="copyToClipboard('#tb_2238')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1118                				    </h4>
1119                				<div class="expandable-content sub" id="can-i-send-a-personal-message-with-the-egift-card">
1120                					<p>Yes, you will be given the option to write a personal message when purchasing your eGift Card online. Your message will be included with your order.</p>
1121                				</div>
1122                			</div>
1123                			<div class="subtab-item faq">
1124                				<a class="anchor" name="faqs_egift-card_can-i-order-an-egift-card-and-then-forward-it-to-the-recipient-myself" id="faqs_egift-card_can-i-order-an-egift-card-and-then-forward-it-to-the-recipient-myself"></a>
1125                				<h4>
1126                				    <span class="expand" title="Show more">
1127                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1128                                          <g id="expand" transform="translate(-179 -1096)">
1129                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1130                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1131                                          </g>
1132                                        </svg>
1133                    			    </span>
1134                    			    <span class="contract" class="hide">
1135                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1136                                          <g id="contract" transform="translate(-179 -1107)">
1137                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1138                                          </g>
1139                                        </svg>
1140                    			    </span>
1141                    			    Can I order an eGift Card and then forward it to the recipient myself?
1142                				    <p id="tb_2239" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-order-an-egift-card-and-then-forward-it-to-the-recipient-myself</p><button onclick="copyToClipboard('#tb_2239')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1143                				    </h4>
1144                				<div class="expandable-content sub" id="can-i-order-an-egift-card-and-then-forward-it-to-the-recipient-myself">
1145                					<p>Yes, you can purchase the e-Gift Card and forward the PDF to the recipient yourself if you prefer.</p>
1146                				</div>
1147                			</div>
1148                			<div class="subtab-item faq">
1149                				<a class="anchor" name="faqs_egift-card_can-i-send-the-egift-card-to-my-email-address-and-then-print-it-out-for-the-person-i-want-to-give-it-to" id="faqs_egift-card_can-i-send-the-egift-card-to-my-email-address-and-then-print-it-out-for-the-person-i-want-to-give-it-to"></a>
1150                				<h4>
1151                				    <span class="expand" title="Show more">
1152                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1153                                          <g id="expand" transform="translate(-179 -1096)">
1154                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1155                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1156                                          </g>
1157                                        </svg>
1158                    			    </span>
1159                    			    <span class="contract" class="hide">
1160                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1161                                          <g id="contract" transform="translate(-179 -1107)">
1162                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1163                                          </g>
1164                                        </svg>
1165                    			    </span>
1166                    			    Can I send the eGift Card to my email address and then print it out for the person I want to give it to?
1167                				    <p id="tb_2240" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-send-the-egift-card-to-my-email-address-and-then-print-it-out-for-the-person-i-want-to-give-it-to</p><button onclick="copyToClipboard('#tb_2240')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1168                				    </h4>
1169                				<div class="expandable-content sub" id="can-i-send-the-egift-card-to-my-email-address-and-then-print-it-out-for-the-person-i-want-to-give-it-to">
1170                					<p>Yes, you can send the e-Gift Card to your own email address. Once you have collected the e-Gift Card and received the PDF you can print it off.</p>
1171                				</div>
1172                			</div>
1173                			<div class="subtab-item faq">
1174                				<a class="anchor" name="faqs_egift-card_when-will-i-receive-my-e-gift-card" id="faqs_egift-card_when-will-i-receive-my-e-gift-card"></a>
1175                				<h4>
1176                				    <span class="expand" title="Show more">
1177                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1178                                          <g id="expand" transform="translate(-179 -1096)">
1179                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1180                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1181                                          </g>
1182                                        </svg>
1183                    			    </span>
1184                    			    <span class="contract" class="hide">
1185                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1186                                          <g id="contract" transform="translate(-179 -1107)">
1187                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1188                                          </g>
1189                                        </svg>
1190                    			    </span>
1191                    			    When will I receive my e-Gift Card?
1192                				    <p id="tb_2241" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_when-will-i-receive-my-e-gift-card</p><button onclick="copyToClipboard('#tb_2241')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1193                				    </h4>
1194                				<div class="expandable-content sub" id="when-will-i-receive-my-e-gift-card">
1195                					<p>Your eGift Card will be sent within 2 hours to the specified email address. Please look in your spam/junk folder.<br><br>If you still haven’t received it, please email<span style="font-size: 11.0pt;
1195 font-family: 'Aptos',sans-serif; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Aptos; mso-ligatures: standardcontextual; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"> <a href="mailto:[email protected]">[email protected]</a></span>, and include your booking ref. so they can find your booking.</p>
1196                				</div>
1197                			</div>
1198                			<div class="subtab-item faq">
1199                				<a class="anchor" name="faqs_egift-card_can-multiple-egift-cards-be-ordered-in-one-transaction" id="faqs_egift-card_can-multiple-egift-cards-be-ordered-in-one-transaction"></a>
1200                				<h4>
1201                				    <span class="expand" title="Show more">
1202                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1203                                          <g id="expand" transform="translate(-179 -1096)">
1204                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1205                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1206                                          </g>
1207                                        </svg>
1208                    			    </span>
1209                    			    <span class="contract" class="hide">
1210                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1211                                          <g id="contract" transform="translate(-179 -1107)">
1212                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1213                                          </g>
1214                                        </svg>
1215                    			    </span>
1216                    			    Can multiple eGift Cards be ordered in one transaction?
1217                				    <p id="tb_2242" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-multiple-egift-cards-be-ordered-in-one-transaction</p><button onclick="copyToClipboard('#tb_2242')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1218                				    </h4>
1219                				<div class="expandable-content sub" id="can-multiple-egift-cards-be-ordered-in-one-transaction">
1220                					<p>Yes, once you have selected the first eGift Card there is a button at the bottom of the screen (next to the “Go to payment” button), which says “add another eGift Card”. You can use these multiple times to add as many eGift Cards as you want, up to the basket limit of £1000.00.</p>
1221                				</div>
1222                			</div>
1223                			<div class="subtab-item faq">
1224                				<a class="anchor" name="faqs_egift-card_where-can-my-egift-card-be-redeemed" id="faqs_egift-card_where-can-my-egift-card-be-redeemed"></a>
1225                				<h4>
1226                				    <span class="expand" title="Show more">
1227                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1228                                          <g id="expand" transform="translate(-179 -1096)">
1229                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1230                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1231                                          </g>
1232                                        </svg>
1233                    			    </span>
1234                    			    <span class="contract" class="hide">
1235                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1236                                          <g id="contract" transform="translate(-179 -1107)">
1237                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1238                                          </g>
1239                                        </svg>
1240                    			    </span>
1241                    			    Where can my eGift Card be redeemed?
1242                				    <p id="tb_2243" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_where-can-my-egift-card-be-redeemed</p><button onclick="copyToClipboard('#tb_2243')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1243                				    </h4>
1244                				<div class="expandable-content sub" id="where-can-my-egift-card-be-redeemed">
1245                					<p>The Brighton Centre eGift Cards can be used as full or part payment, with a credit or debit card to make up the total if needed, in the purchase of tickets, and many of the associated services and merchandise sold online at Ticketmaster.co.uk.</p>
1246                				</div>
1247                			</div>
1248                			<div class="subtab-item faq">
1249                				<a class="anchor" name="faqs_egift-card_can-i-use-my-egift-card-at-the-brighton-centre-box-office" id="faqs_egift-card_can-i-use-my-egift-card-at-the-brighton-centre-box-office"></a>
1250                				<h4>
1251                				    <span class="expand" title="Show more">
1252                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1253                                          <g id="expand" transform="translate(-179 -1096)">
1254                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1255                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1256                                          </g>
1257                                        </svg>
1258                    			    </span>
1259                    			    <span class="contract" class="hide">
1260                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1261                                          <g id="contract" transform="translate(-179 -1107)">
1262                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1263                                          </g>
1264                                        </svg>
1265                    			    </span>
1266                    			    Can I use my eGift Card at the Brighton Centre Box Office?
1267                				    <p id="tb_2244" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-use-my-egift-card-at-the-brighton-centre-box-office</p><button onclick="copyToClipboard('#tb_2244')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1268                				    </h4>
1269                				<div class="expandable-content sub" id="can-i-use-my-egift-card-at-the-brighton-centre-box-office">
1270                					<p>Unfortunately, it can’t be. The Brighton Centre eGift Card is only redeemable on ticketmaster.co.uk events.</p>
1271                				</div>
1272                			</div>
1273                			<div class="subtab-item faq">
1274                				<a class="anchor" name="faqs_egift-card_if-i-don-t-use-all-the-balance-on-my-gift-card-can-it-be-used-later-for-another-booking" id="faqs_egift-card_if-i-don-t-use-all-the-balance-on-my-gift-card-can-it-be-used-later-for-another-booking"></a>
1275                				<h4>
1276                				    <span class="expand" title="Show more">
1277                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1278                                          <g id="expand" transform="translate(-179 -1096)">
1279                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1280                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1281                                          </g>
1282                                        </svg>
1283                    			    </span>
1284                    			    <span class="contract" class="hide">
1285                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1286                                          <g id="contract" transform="translate(-179 -1107)">
1287                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1288                                          </g>
1289                                        </svg>
1290                    			    </span>
1291                    			    If I don&#x2019;t use all the balance on my Gift Card, can it be used later for another booking?
1292                				    <p id="tb_2245" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_if-i-don-t-use-all-the-balance-on-my-gift-card-can-it-be-used-later-for-another-booking</p><button onclick="copyToClipboard('#tb_2245')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1293                				    </h4>
1294                				<div class="expandable-content sub" id="if-i-don-t-use-all-the-balance-on-my-gift-card-can-it-be-used-later-for-another-booking">
1295                					<p>Yes, you can use your eGift Card to pay for multiple bookings until either the balance on the card reaches zero or the card expires.</p>
1296                				</div>
1297                			</div>
1298                			<div class="subtab-item faq">
1299                				<a class="anchor" name="faqs_egift-card_how-do-i-redeem-my-egift-card" id="faqs_egift-card_how-do-i-redeem-my-egift-card"></a>
1300                				<h4>
1301                				    <span class="expand" title="Show more">
1302                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1303                                          <g id="expand" transform="translate(-179 -1096)">
1304                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1305                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1306                                          </g>
1307                                        </svg>
1308                    			    </span>
1309                    			    <span class="contract" class="hide">
1310                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1311                                          <g id="contract" transform="translate(-179 -1107)">
1312                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1313                                          </g>
1314                                        </svg>
1315                    			    </span>
1316                    			    How do I redeem my eGift Card?
1317                				    <p id="tb_2246" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_how-do-i-redeem-my-egift-card</p><button onclick="copyToClipboard('#tb_2246')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1318                				    </h4>
1319                				<div class="expandable-content sub" id="how-do-i-redeem-my-egift-card">
1320                					<p>Choose the event at the Brighton Centre you’d like to attend either on the Ticketmaster website or via the Brighton Centre website where you’ll be directed to Ticketmaster.co.uk, and select the tickets. Once you’ve confirmed your selection you’ll proceed to the checkout page. On the checkout please select eGift Card as the method of payment. Enter sixteen digit eGift Card number, and the 3-digit security number/PIN. If there is still an outstanding balance once you have entered your eGift Card, you can either enter another eGift Card or select another method of payment (credit/debit card), until the total balance is cleared, and the booking is complete.</p>
1321                				</div>
1322                			</div>
1323                			<div class="subtab-item faq">
1324                				<a class="anchor" name="faqs_egift-card_where-can-i-find-my-3-digit-security-numberpin" id="faqs_egift-card_where-can-i-find-my-3-digit-security-numberpin"></a>
1325                				<h4>
1326                				    <span class="expand" title="Show more">
1327                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1328                                          <g id="expand" transform="translate(-179 -1096)">
1329                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1330                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1331                                          </g>
1332                                        </svg>
1333                    			    </span>
1334                    			    <span class="contract" class="hide">
1335                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1336                                          <g id="contract" transform="translate(-179 -1107)">
1337                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1338                                          </g>
1339                                        </svg>
1340                    			    </span>
1341                    			    Where can I find my 3-digit security number/PIN?
1342                				    <p id="tb_2247" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_where-can-i-find-my-3-digit-security-numberpin</p><button onclick="copyToClipboard('#tb_2247')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1343                				    </h4>
1344                				<div class="expandable-content sub" id="where-can-i-find-my-3-digit-security-numberpin">
1345                					<p>The security number/PIN will be contained in the pdf that you receive by email once you follow the link to collect your eGift Card.</p>
1346                				</div>
1347                			</div>
1348                			<div class="subtab-item faq">
1349                				<a class="anchor" name="faqs_egift-card_how-do-i-check-the-balance-on-my-egift-card" id="faqs_egift-card_how-do-i-check-the-balance-on-my-egift-card"></a>
1350                				<h4>
1351                				    <span class="expand" title="Show more">
1352                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1353                                          <g id="expand" transform="translate(-179 -1096)">
1354                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1355                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1356                                          </g>
1357                                        </svg>
1358                    			    </span>
1359                    			    <span class="contract" class="hide">
1360                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1361                                          <g id="contract" transform="translate(-179 -1107)">
1362                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1363                                          </g>
1364                                        </svg>
1365                    			    </span>
1366                    			    How do I check the balance on my eGift Card?
1367                				    <p id="tb_2248" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_how-do-i-check-the-balance-on-my-egift-card</p><button onclick="copyToClipboard('#tb_2248')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1368                				    </h4>
1369                				<div class="expandable-content sub" id="how-do-i-check-the-balance-on-my-egift-card">
1370                					<p>You can check your balance here:</p>
1371<p><br><span style="font-size: 11.0pt; font-family: 'Aptos',sans-serif; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Aptos; mso-ligatures: standardcontextual; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="https://sites.prepaytec.com/chopinweb/balanceCheck.do?customerCode=201311920518&amp;loc=EN&amp;showCvc=1&amp;showExpiryDate=1&amp;brandingCode=bal_enq_tmuk">https://sites.prepaytec.com/chopinweb/balanceCheck.do?customerCode=201311920518&amp;loc=EN&amp;showCvc=1&amp;showExpiryDate=1&amp;brandingCode=bal_enq_tmuk</a></span></p>
1372                				</div>
1373                			</div>
1374                			<div class="subtab-item faq">
1375                				<a class="anchor" name="faqs_egift-card_does-the-brighton-centre-egift-card-have-an-expiration-date" id="faqs_egift-card_does-the-brighton-centre-egift-card-have-an-expiration-date"></a>
1376                				<h4>
1377                				    <span class="expand" title="Show more">
1378                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1379                                          <g id="expand" transform="translate(-179 -1096)">
1380                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1381                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1382                                          </g>
1383                                        </svg>
1384                    			    </span>
1385                    			    <span class="contract" class="hide">
1386                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1387                                          <g id="contract" transform="translate(-179 -1107)">
1388                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1389                                          </g>
1390                                        </svg>
1391                    			    </span>
1392                    			    Does the Brighton Centre eGift Card have an expiration date?
1393                				    <p id="tb_2249" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_does-the-brighton-centre-egift-card-have-an-expiration-date</p><button onclick="copyToClipboard('#tb_2249')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1394                				    </h4>
1395                				<div class="expandable-content sub" id="does-the-brighton-centre-egift-card-have-an-expiration-date">
1396                					<p>Yes, the eGift Cards expire twelve months after purchase (and cannot be extended). The expiry date is set when the card is purchased. If you need to check your card's expiry date, you can find it by using the <strong>balance check page linked above</strong>.<br><br></p>
1397                				</div>
1398                			</div>
1399                			<div class="subtab-item faq">
1400                				<a class="anchor" name="faqs_egift-card_what-happens-if-the-gift-card-e-gift-card-becomes-lost-or-stolen" id="faqs_egift-card_what-happens-if-the-gift-card-e-gift-card-becomes-lost-or-stolen"></a>
1401                				<h4>
1402                				    <span class="expand" title="Show more">
1403                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1404                                          <g id="expand" transform="translate(-179 -1096)">
1405                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1406                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1407                                          </g>
1408                                        </svg>
1409                    			    </span>
1410                    			    <span class="contract" class="hide">
1411                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1412                                          <g id="contract" transform="translate(-179 -1107)">
1413                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1414                                          </g>
1415                                        </svg>
1416                    			    </span>
1417                    			    What happens if the Gift Card /e-Gift Card becomes lost or stolen?
1418                				    <p id="tb_2250" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_what-happens-if-the-gift-card-e-gift-card-becomes-lost-or-stolen</p><button onclick="copyToClipboard('#tb_2250')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1419                				    </h4>
1420                				<div class="expandable-content sub" id="what-happens-if-the-gift-card-e-gift-card-becomes-lost-or-stolen">
1421                					<p>Your eGift Card will be sent via email and you will have the ability to download a PDF version, which you can save for your convenience.<br><br>The Gift Card is not replaceable if lost or stolen, so it's very important that you keep them safe until you're ready to make a booking.</p>
1422                				</div>
1423                			</div>
1424                        <a class="anchor" name="faqs_facilities" id="faqs_facilities"></a>
1425                        <h3>Facilities <p id="tb_2251" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_facilities</p><button onclick="copyToClipboard('#tb_2251')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1426		                <div class="faqs_section_content"><p>We aim to make the Brighton Centre as welcoming as possible for all our customers and therefore offer male, female, gender neutral and neutral accessible toilets throughout the venue, we also have neutral and accessible baby changing facilities and a changing places toilet on the ground floor.</p></div>
1427                        <a class="anchor" name="faqs_food-drink" id="faqs_food-drink"></a>
1428                        <h3>Food &amp; Drink <p id="tb_2252" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_food-drink</p><button onclick="copyToClipboard('#tb_2252')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1429		                <div class="faqs_section_content"><p>Catering outlets are available throughout the Brighton Centre offering a range of hot and cold drinks, grab'n'go food and snacks. Please be aware that all catering outlets are contactless or card payment only and no cash will be accepted. For more information about what we offer<span> </span><a rel="noopener noreferrer" href="#food-drink" target="_blank">visit the Food &amp; Drink section</a><span> and please also familiarise yourself with </span><a rel="noopener noreferrer" href="#ways-to-pay" target="_blank">Ways to Pay section</a>.</p></div>
1430                			<div class="subtab-item faq">
1431                				<a class="anchor" name="faqs_food-drink_why-can-t-i-take-food-or-hot-drinks-into-the-auditorium" id="faqs_food-drink_why-can-t-i-take-food-or-hot-drinks-into-the-auditorium"></a>
1432                				<h4>
1433                				    <span class="expand" title="Show more">
1434                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1435                                          <g id="expand" transform="translate(-179 -1096)">
1436                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1437                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1438                                          </g>
1439                                        </svg>
1440                    			    </span>
1441                    			    <span class="contract" class="hide">
1442                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1443                                          <g id="contract" transform="translate(-179 -1107)">
1444                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1445                                          </g>
1446                                        </svg>
1447                    			    </span>
1448                    			    Why can&#x2019;t I take food or hot drinks into the auditorium?
1449                				    <p id="tb_2253" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-can-t-i-take-food-or-hot-drinks-into-the-auditorium</p><button onclick="copyToClipboard('#tb_2253')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1450                				    </h4>
1451                				<div class="expandable-content sub" id="why-can-t-i-take-food-or-hot-drinks-into-the-auditorium">
1452                					<p>Generally, it is okay to take cold drinks and confectionery into the auditorium, but glass, crockery, hot food or hot drinks are not permitted. The rules are based on consideration for other people (smell of hot food) or for safety reasons, and sometimes it is at the request of the artist. For some events, an alcoholic drink may be taken in at the start, but cannot be replenished during the event, again, for the consideration of those around you.</p>
1453<p>At some shows, particularly standing gigs, can should be opened before admission or fully decanted from the can they were purchased in; this is to reduce the risk of them becoming rolling trip hazards, or used as missiles.</p>
1454<p>Look out for notices on our in-house screens and do ask a member of staff working on the night for advice.</p>
1455                				</div>
1456                			</div>
1457                			<div class="subtab-item faq">
1458                				<a class="anchor" name="faqs_food-drink_can-i-bring-my-own-food-and-drink-into-the-building" id="faqs_food-drink_can-i-bring-my-own-food-and-drink-into-the-building"></a>
1459                				<h4>
1460                				    <span class="expand" title="Show more">
1461                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1462                                          <g id="expand" transform="translate(-179 -1096)">
1463                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1464                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1465                                          </g>
1466                                        </svg>
1467                    			    </span>
1468                    			    <span class="contract" class="hide">
1469                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1470                                          <g id="contract" transform="translate(-179 -1107)">
1471                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1472                                          </g>
1473                                        </svg>
1474                    			    </span>
1475                    			    Can I bring my own food and drink into the building?
1476                				    <p id="tb_2254" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-bring-my-own-food-and-drink-into-the-building</p><button onclick="copyToClipboard('#tb_2254')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1477                				    </h4>
1478                				<div class="expandable-content sub" id="can-i-bring-my-own-food-and-drink-into-the-building">
1479                					<p>No cans, bottles, alcohol or food will be allowed into the venue and only food and drink purchased on the premises may be consumed in the venue.<br><br>We welcome attendees who need to bring medicines, food or drink to manage a medical condition. You are welcome to contact us in advance of your visit for advice, prior written acknowledgement from the venue of your requirement, or should you have any concerns or questions; you are also welcome to bring any supporting documents to the venue with you should you wish.</p>
1480<p>Our door staff are trained in our venue policy regarding understanding our policy for customers with medical requirements and understand that people may need to supply their own provision to self-manage their condition. If a member of door staff has any questions they will call a Duty Manager to discuss the matter in private.</p>
1481                				</div>
1482                			</div>
1483                        <a class="anchor" name="faqs_job-opportunities" id="faqs_job-opportunities"></a>
1484                        <h3>Job Opportunities <p id="tb_2255" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_job-opportunities</p><button onclick="copyToClipboard('#tb_2255')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1485		                <div class="faqs_section_content"><p>We are owned and operated by Brighton &amp; Hove City Council and all our job opportunities will be listed on their main jobsite here:<span> <a rel="noopener noreferrer" href="https://www.brighton-hove.gov.uk/jobs" target="_blank">Jobs (brighton-hove.gov.uk)</a></span> where you can set up alerts. You can only apply via the Council's main job site, we do not accept CVs directly to the venue. We will also post about new job opportunities on our social media channels and<span> <a rel="noopener" href="/job-vacancies/" target="_blank" title="Job Vacancies">jobs page here</a>.<br><br>Unfortunately we are currently unable to offer work experience opportunities.<br><br></span>For job opportunities with our catering provider please<span> </span><a rel="noopener" href="/contact-us/" target="_blank" title="Contact Us">contact us</a><span> and request your enquiry is passed onto the catering team.</span></p></div>
1486                        <a class="anchor" name="faqs_late-arrivals" id="faqs_late-arrivals"></a>
1487                        <h3>Late Arrivals <p id="tb_2256" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_late-arrivals</p><button onclick="copyToClipboard('#tb_2256')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1488		                <div class="faqs_section_content"><p>Entrances to the auditorium will close as and when the majority of customers are inside, but the front foyer entrance remains open throughout the event. The Event Box Office stays open until the main act goes on stage. If tickets are left for collection after this time, they will be left at the venue’s front entrance on Kings Road, with a member of our stewarding staff.<br><br>If you do arrive late for a live show, particularly comedy or theatre,<span> stewards on the door to the auditorium may ask you to wait until an appropriate time in the performance before allowing you to take your seat.</span><br><br>We ask that you leave plenty of time to travel to and then enter the Brighton Centre, particularly as security checks are in place.</p></div>
1489                        <a class="anchor" name="faqs_lost-property" id="faqs_lost-property"></a>
1490                        <h3>Lost Property <p id="tb_2257" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_lost-property</p><button onclick="copyToClipboard('#tb_2257')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1491		                <div class="faqs_section_content"><p>All lost property found by our staff is handed in to the Brighton Centre Information Desk on the night and is logged. If you have lost an item at a show please check with the Information Desk before you leave on the night. Should your item not be handed in, the staff member will take your details or you can <a rel="noopener" href="/contact-us/" target="_blank" title="Contact Us">contact us</a> in case it's found during the event clear up.</p>
1492<p>Many items are reunited with their owners. All unclaimed items that are suitable to be passed on are donated to local charities.</p></div>
1493                        <a class="anchor" name="faqs_merchandise" id="faqs_merchandise"></a>
1494                        <h3>Merchandise <p id="tb_2258" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_merchandise</p><button onclick="copyToClipboard('#tb_2258')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1495		                <div class="faqs_section_content"><p>Official Merchandise is only sold inside the venue during all our events. Please do not purchase merchandise from the hawkers outside as their products are not to a high standard and may lead to disappointment.</p></div>
1496                        <a class="anchor" name="faqs_parking" id="faqs_parking"></a>
1497                        <h3>Parking <p id="tb_2259" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_parking</p><button onclick="copyToClipboard('#tb_2259')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1498		                <div class="faqs_section_content"><p>We do not have our own car park nor are we affiliated with any local car parks. There are many available around the Brighton Centre and rates vary depending on length and time of day. <a rel="noopener noreferrer" href="#getting-here-parking" target="_blank">Further information on parking is available here.</a></p></div>
1499                        <a class="anchor" name="faqs_queuing" id="faqs_queuing"></a>
1500                        <h3>Queuing <p id="tb_2260" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_queuing</p><button onclick="copyToClipboard('#tb_2260')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1501		                <div class="faqs_section_content"><p class="MsoNormal"><span style="font-size: 12.0pt;
1501 font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Some ticketholders arrive very early for certain gigs with the intention of queueing outside of the venue, as they believe this allows them to get to the front of the stage. We must advise that this does not give you priority above others into the venue and, in turn, the auditorium. Nor will it guarantee you a spot at the front of the standing area</span>.<br><br><!-- [if !supportLineBreakNewLine]--><!--[endif]-->We strongly discourage overnight queuing and under no circumstances allow camping outside the venue. If we have another event running, you will be asked to move on immediately. The venue cannot ensure the safety of individuals camped or queuing outside of the venue and do not provide any facilities in advance of the official door opening times, including toilet/water facilities.<br><br><!-- [if !supportLineBreakNewLine]--><!--[endif]-->Sometimes queues become lengthy just before the doors open, particularly at the front entrance on Kings Road, so if the weather is a bit unpleasant (it can get very windy on the seafront here!) try heading to the back entrance on Russell Road (if it's open).<br><br><!-- [if !supportLineBreakNewLine]--><!--[endif]-->Please be aware that there are occasions when different venue or tour managed queueing policies will be in place which may affect certain entrances being available. This will be communicated in advance of the affected gig via the artist event page on our website and will override any unofficial queuing systems operated by individuals.</p></div>
1502                        <a class="anchor" name="faqs_seats" id="faqs_seats"></a>
1503                        <h3>Seats <p id="tb_2261" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_seats</p><button onclick="copyToClipboard('#tb_2261')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1504		                <div class="faqs_section_content"></div>
1505                			<div class="subtab-item faq">
1506                				<a class="anchor" name="faqs_seats_i-can-t-find-my-seat-on-the-seating-plan" id="faqs_seats_i-can-t-find-my-seat-on-the-seating-plan"></a>
1507                				<h4>
1508                				    <span class="expand" title="Show more">
1509                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1510                                          <g id="expand" transform="translate(-179 -1096)">
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1514                                        </svg>
1515                    			    </span>
1516                    			    <span class="contract" class="hide">
1517                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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1520                                          </g>
1521                                        </svg>
1522                    			    </span>
1523                    			    I can&#x2019;t find my seat on the seating plan?
1524                				    <p id="tb_2262" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-can-t-find-my-seat-on-the-seating-plan</p><button onclick="copyToClipboard('#tb_2262')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1525                				    </h4>
1526                				<div class="expandable-content sub" id="i-can-t-find-my-seat-on-the-seating-plan">
1527                					<p>Seating plans are always subject to change and therefore every seat number is not included as the plans provided are only to be used as a guide.</p>
1528                				</div>
1529                			</div>
1530                			<div class="subtab-item faq">
1531                				<a class="anchor" name="faqs_seats_can-i-stand-or-dance-in-my-seat" id="faqs_seats_can-i-stand-or-dance-in-my-seat"></a>
1532                				<h4>
1533                				    <span class="expand" title="Show more">
1534                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1535                                          <g id="expand" transform="translate(-179 -1096)">
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1538                                          </g>
1539                                        </svg>
1540                    			    </span>
1541                    			    <span class="contract" class="hide">
1542                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1543                                          <g id="contract" transform="translate(-179 -1107)">
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1546                                        </svg>
1547                    			    </span>
1548                    			    Can I stand or dance in my seat?
1549                				    <p id="tb_2263" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-stand-or-dance-in-my-seat</p><button onclick="copyToClipboard('#tb_2263')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1550                				    </h4>
1551                				<div class="expandable-content sub" id="can-i-stand-or-dance-in-my-seat">
1552                					<p>At seated events or standing gigs where you have purchased in the seats, you are welcome to stand and dance in the area directly in front of your seat but we would ask that you be considerate to the enjoyment of other members of the audience who may not be standing or want to stand during the concert. If you are seen to be upsetting those around you a member of staff may ask you to sit down and we’d ask that you respect this request.</p>
1553<p>For health and safety purposes, you cannot stand or dance in aisles or stand on chairs.</p>
1554                				</div>
1555                			</div>
1556                        <a class="anchor" name="faqs_security" id="faqs_security"></a>
1557                        <h3>Security <p id="tb_2264" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_security</p><button onclick="copyToClipboard('#tb_2264')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1558		                <div class="faqs_section_content"><p>Please take 5 minutes to ensure you read and understand our<span> </span><a rel="noopener noreferrer" href="#security" target="_blank">security policy</a>; particularly around the size of bags that will be permitted into the venue and what you cannot bring with you.</p></div>
1559                        <a class="anchor" name="faqs_show-times" id="faqs_show-times"></a>
1560                        <h3>Show Times <p id="tb_2265" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_show-times</p><button onclick="copyToClipboard('#tb_2265')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1561		                <div class="faqs_section_content"><p>On event days the Event Box Office will open 2.5hrs before the doors to the venue for support with ticket queries and collections.<br><br>Show running times will be listed on the <a rel="noopener noreferrer" data-id="1059" href="/visiting-us" target="_blank" title="What's On">event’s dedicated page</a><span> and posted out via our social media channels, this will include the event box office,doors and curfew.<br><br>Doors to events usually open at 6.30pm and our curfew is 11:00pm but this is subject to change and it’s always best to check in advance. </span>Please note that sometimes we do not get this information until the day of the show and it is always subject to change.</p></div>
1562                        <a class="anchor" name="faqs_smoking-policy" id="faqs_smoking-policy"></a>
1563                        <h3>Smoking Policy <p id="tb_2266" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_smoking-policy</p><button onclick="copyToClipboard('#tb_2266')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1564		                <div class="faqs_section_content"><p>Smoking and vaping is not permitted in the Brighton Centre.</p>
1565<p>There is a dedicated enclosed smoking area which is usually accessible shortly after doors open on standing events. For seated events there is a smoking area but it is not enclosed. These are both at the front of the venue on Kings Road; customers are not able to exit at the back of the venue to smoke.</p>
1566<p>Please be aware if you appear to be under the age of 18 you may be asked for ID to enter the smoking area.</p>
1567<p>Those found to be smoking inside the venue may be ejected without a refund.</p></div>
1568                        <a class="anchor" name="faqs_social-media-guidelines" id="faqs_social-media-guidelines"></a>
1569                        <h3>Social Media Guidelines <p id="tb_4057" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_social-media-guidelines</p><button onclick="copyToClipboard('#tb_4057')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1570		                <div class="faqs_section_content"><p>The Brighton Centre uses social media to help share information and respond to customers. Our social media entertainments team manage our official channels and are active on Meta (Facebook &amp; Instagram), tiktok and X during office hours and when a live gig is taking place.</p>
1571<p>These channels are for the entertainment side of the venue only. For B2B/ conference information, please visit: <a href="https://conferences.brightoncentre.co.uk/">https://conferences.brightoncentre.co.uk/</a></p>
1572<p>Owned and operated by Brighton &amp; Hove City Council, we advocate and adhere to the council's <span style="font-size: 11.0pt;
1572 font-family: 'Aptos',sans-serif; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: Aptos; mso-ligatures: standardcontextual; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><a href="https://www.brighton-hove.gov.uk/council-and-democracy/social-media-acceptable-use-guidelines">Social media - acceptable use guidelines</a>. </span>We welcome comments and engagement from social media users relevant to the post and entertainment audience, but will not tolerate misinformation nor offensive or abusive comments.</p>
1573<p>We operate a Hidden Word List which contains irrelevant or inappropriate words we deem unacceptable in a public domain and on an entertainment channel. Anyone commenting publicly on our posts using these words will have their comment automatically hidden by the platform's algorithm. The Hidden Word list includes words classed as expletives, inflammatory and discriminatory language and is reviewed regularly.</p>
1574<p>We may delete, hide or report comments we believe to be irrelevant to the intended audience of a post, or perceived as offensive or spreading misinformation.</p>
1575<p>We will block accounts which interact with us in a hateful, offensive, misleading, provocative or abusive way - including personal or defamatory comments about individuals, including staff and performers, and spam or content unrelated to, or conflicting with, the entertainment side of the venue. This includes comments on Brighton Centre posts or when the venue is tagged into a post published by someone else. As per our conditions of sale, we do not permit secondary sales or ticket touting and will block users engaging in this on our channels.</p>
1576<p>Threats, harassment and abuse will be reported to the police. Sharing malicious or offensive posts on social media may also be found to be an offence under the Malicious Communications Act.</p>
1577<p>We will not notify people directly when they are blocked or discuss why.</p>
1578<p>If you have a complaint, please refer to our <a href="/visiting-us/faqs/complaints/" title="Complaints">complaints policy</a>. </p></div>
1579                        <a class="anchor" name="faqs_sound-levels-strobes-smoke" id="faqs_sound-levels-strobes-smoke"></a>
1580                        <h3>Sound Levels, Strobes &amp; Smoke <p id="tb_2267" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_sound-levels-strobes-smoke</p><button onclick="copyToClipboard('#tb_2267')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1581		                <div class="faqs_section_content"><p>WARNING – prolonged exposure to loud noise may cause damage to your hearing.</p>
1582<p>We have little part in the running of events when it comes to sound levels. This means that the sound for the vast majority of events is entirely in the hands of the tour staff.<br><br>They tour with their own sound and lighting systems and their engineers control them throughout the event. We do monitor both sound quality and decibel output and we will step in and advise where we think it necessary but will not be able to turn it down if you find it’s too loud. <br><br>Ear plugs are available on request should they be required. <br><br>If you have young children with you we advise using ear defenders rather than ear plugs, you’ll need to bring these with you as they are not provided by the venue. No one under the age of 14 years is to attend an event at the Brighton Centre without appropriate adult supervision. <br><br>Please be aware that some shows will contain strobe lighting, lazers or smoke effects. Signage will be up in the venue to advise you of this. Should you have any concerns, please speak to a member of staff on the night.</p></div>
1583                        <a class="anchor" name="faqs_sustainability-recycling" id="faqs_sustainability-recycling"></a>
1584                        <h3>Sustainability &amp; Recycling <p id="tb_2268" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_sustainability-recycling</p><button onclick="copyToClipboard('#tb_2268')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1585		                <div class="faqs_section_content"><p>The Brighton Centre is committed to being a sustainable venue and improving the impact that we, and the events that we host, have on our local environment and the planet.<br><br>We are working hard behind the scenes to look into ways to improve our carbon footprint and aim to have removed the use of Single Use Plastics from 90% of events.<br><br>There are lots of other initiatives we have in place including working with a Zero to Landfill waste contractor, LED lighting is used throughout the venue, water-saving systems are in place in the toilets and our energy is purchased from renewable sources.<br><br>Alongside this we are looking further into our food offering onsite to ensure we are making available more vegan and local options. We also use wooden cutlery, palm leaf and cardboard food containers, and have not had plastic straws onsite since 2018 and we no longer sell drinks in single use plastic bottles.</p>
1586<p class="MsoNormal">Purchases from Life water at Brighton Centre have supported the building of wells in Africa, you can read further infomartion on the scheme <a rel="noopener" href="https://drop4drop.org/projects/jajari-village/" target="_blank">here</a>.</p>
1587<p>Our coffee from Milk Shed donate 1% of all sales.<br><br>As much as they love to roast coffee they don’t want to harm the planet and so are part of 1% for the planet. Globally, only 3% of philanthropic giving goes to environmental causes and that’s why 1% for the planet was established. It aims to encourage businesses to donate a minimum of 1% of their gross sales to help environmental non-profits.</p>
1588<p>Milk Shed also work with Raw Material, a social enterprise that imports coffee into the UK. 100% of their profit goes to coffee producers. They work with a growing network of smallholder farmers, alongside dedicated global coffee buyers to facilitate trade at stable, sustainable prices while improving coffee quality, yields, and community outcomes.</p>
1589<p>
1589We know that time is short and that we need to act fast but we also need to ensure any decisions or changes we make are the right ones, not only for us but also for our customers, clients and the environment. We will get there and welcome your co-operation.</p></div>
1590                			<div class="subtab-item faq">
1591                				<a class="anchor" name="faqs_sustainability-recycling_do-you-recycle" id="faqs_sustainability-recycling_do-you-recycle"></a>
1592                				<h4>
1593                				    <span class="expand" title="Show more">
1594                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1595                                          <g id="expand" transform="translate(-179 -1096)">
1596                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1597                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
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1599                                        </svg>
1600                    			    </span>
1601                    			    <span class="contract" class="hide">
1602                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1603                                          <g id="contract" transform="translate(-179 -1107)">
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1607                    			    </span>
1608                    			    Do you recycle?
1609                				    <p id="tb_2269" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_do-you-recycle</p><button onclick="copyToClipboard('#tb_2269')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1610                				    </h4>
1611                				<div class="expandable-content sub" id="do-you-recycle">
1612                					<p>Absolutely. We have recently changed our recycling contractor to ensure we are working on a Zero to Landfill contract and improved our behind-the-scenes operation. We have also replaced all our bins onsite to ensure it is clearer for our customers as to which bin they should be depositing their waste into.<br><br>We are looking to launch a new recycling campaign soon with clearer signage and additional bins available for high-impact events.<br><br>Behind the scenes we also recycle our food waste, which then produces a high quality compost material and a bio gas which is used as a heat source.</p>
1613                				</div>
1614                			</div>
1615                			<div class="subtab-item faq">
1616                				<a class="anchor" name="faqs_sustainability-recycling_why-cant-i-bring-in-my-reusable-water-bottle" id="faqs_sustainability-recycling_why-cant-i-bring-in-my-reusable-water-bottle"></a>
1617                				<h4>
1618                				    <span class="expand" title="Show more">
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1620                                          <g id="expand" transform="translate(-179 -1096)">
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1623                                          </g>
1624                                        </svg>
1625                    			    </span>
1626                    			    <span class="contract" class="hide">
1627                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
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1630                                          </g>
1631                                        </svg>
1632                    			    </span>
1633                    			    Why can&#x27;t I bring in my reusable water bottle?
1634                				    <p id="tb_2270" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-cant-i-bring-in-my-reusable-water-bottle</p><button onclick="copyToClipboard('#tb_2270')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1635                				    </h4>
1636                				<div class="expandable-content sub" id="why-cant-i-bring-in-my-reusable-water-bottle">
1637                					<p>For all events at the venue drinks will either be decanted (into a cup) or cans will be opened. This is industry standard because closed drinks receptacles have previously been used as projectiles (causing harm to both artists and audience members), they have caused slips, trips and falls when dropped in a crowd as a bottle with a lid or closed can is not crushable underfoot.<br><br>We are always looking at ways to make our water offering more sustainable. We have installed water fountains around the venue and the bars serve free tap water to customers. We have also recently changed from using single use plastic bottles to cans for our water and soft drinks.<br><br>Our current water partner is Life Water who are local and work with the Drop4Drop charity. Through our water purchases we have now helped towards two clean water projects. The first in the Kiguli Village, Uganda and the second of has just began in West Bengal, India.</p>
1638                				</div>
1639                			</div>
1640                			<div class="subtab-item faq">
1641                				<a class="anchor" name="faqs_sustainability-recycling_why-do-you-use-single-use-plastic-cups-why-aren-t-you-using-paper-compostable-cups-reusable-cups" id="faqs_sustainability-recycling_why-do-you-use-single-use-plastic-cups-why-aren-t-you-using-paper-compostable-cups-reusable-cups"></a>
1642                				<h4>
1643                				    <span class="expand" title="Show more">
1644                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1645                                          <g id="expand" transform="translate(-179 -1096)">
1646                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1647                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1648                                          </g>
1649                                        </svg>
1650                    			    </span>
1651                    			    <span class="contract" class="hide">
1652                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1653                                          <g id="contract" transform="translate(-179 -1107)">
1654                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1655                                          </g>
1656                                        </svg>
1657                    			    </span>
1658                    			    Why do you use Single Use Plastic Cups? Why aren&#x2019;t you using paper / compostable cups / reusable cups?
1659                				    <p id="tb_2271" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-do-you-use-single-use-plastic-cups-why-aren-t-you-using-paper-compostable-cups-reusable-cups</p><button onclick="copyToClipboard('#tb_2271')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1660                				    </h4>
1661                				<div class="expandable-content sub" id="why-do-you-use-single-use-plastic-cups-why-aren-t-you-using-paper-compostable-cups-reusable-cups">
1662                					<p>A large amount of research has been undertaken into our options around the cups we use and we have to take into account that they need to be crushable underfoot.<br><br>We have looked into our options around paper and compostables but considering the waste disposal and recycling facilities in the local area we currently feel that the plastic cups used are the best option as they can be, and are, recycled.<br><br>We are currently looking into our options around reusable cups. Before launching this we want to ensure that they are safe to use in areas like our balconies where there are steep steps and that we are able to clean them onsite, rather than having to transport them outside of the local area which would create a counterproductive situation by the production of vehicle emissions.</p>
1663                				</div>
1664                			</div>
1665                			<div class="subtab-item faq">
1666                				<a class="anchor" name="faqs_sustainability-recycling_why-only-90-of-events" id="faqs_sustainability-recycling_why-only-90-of-events"></a>
1667                				<h4>
1668                				    <span class="expand" title="Show more">
1669                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1670                                          <g id="expand" transform="translate(-179 -1096)">
1671                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1672                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1673                                          </g>
1674                                        </svg>
1675                    			    </span>
1676                    			    <span class="contract" class="hide">
1677                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1678                                          <g id="contract" transform="translate(-179 -1107)">
1679                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1680                                          </g>
1681                                        </svg>
1682                    			    </span>
1683                    			    Why only 90% of events?
1684                				    <p id="tb_2272" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-only-90-of-events</p><button onclick="copyToClipboard('#tb_2272')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1685                				    </h4>
1686                				<div class="expandable-content sub" id="why-only-90-of-events">
1687                					<p>We are working hard behind the scenes to look into ways to improve our carbon footprint and aim to have removed the use of Single Use Plastics from 90% of events  but for some performances, namely lively standing events, we have to consider the safety of our customers, staff and artists, and will need to ensure that everything that enters the main auditorium is decanted into a cup which is lightweight and completely crushable underfoot. <br><br>For these events, until a suitable alternative can be found – which we will c
1687ontinue to research - we will use our current plastic cups however, we will also ensure we have additional recycling bins available, including within the standing floor, to service the amount of waste being produced and improve the chances of it being disposed of correctly and therefore recycled.</p>
1688                				</div>
1689                			</div>
1690                        <a class="anchor" name="faqs_telephone-lines" id="faqs_telephone-lines"></a>
1691                        <h3>Telephone Lines <p id="tb_2966" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_telephone-lines</p><button onclick="copyToClipboard('#tb_2966')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1692		                <div class="faqs_section_content"></div>
1693                			<div class="subtab-item faq">
1694                				<a class="anchor" name="faqs_telephone-lines_do-you-have-a-telephone-line" id="faqs_telephone-lines_do-you-have-a-telephone-line"></a>
1695                				<h4>
1696                				    <span class="expand" title="Show more">
1697                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1698                                          <g id="expand" transform="translate(-179 -1096)">
1699                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1700                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1701                                          </g>
1702                                        </svg>
1703                    			    </span>
1704                    			    <span class="contract" class="hide">
1705                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1706                                          <g id="contract" transform="translate(-179 -1107)">
1707                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1708                                          </g>
1709                                        </svg>
1710                    			    </span>
1711                    			    Do you have a telephone line?
1712                				    <p id="tb_2967" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_do-you-have-a-telephone-line</p><button onclick="copyToClipboard('#tb_2967')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1713                				    </h4>
1714                				<div class="expandable-content sub" id="do-you-have-a-telephone-line">
1715                					<p>Yes, 01273 290131. This is a recorded information telephone line only, which when called offers access to information about the venue, show times, on sales and listings.<br><br>The number is not answered by operators.</p>
1716                				</div>
1717                			</div>
1718                			<div class="subtab-item faq">
1719                				<a class="anchor" name="faqs_telephone-lines_when-is-your-access-line-open" id="faqs_telephone-lines_when-is-your-access-line-open"></a>
1720                				<h4>
1721                				    <span class="expand" title="Show more">
1722                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1723                                          <g id="expand" transform="translate(-179 -1096)">
1724                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1725                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1726                                          </g>
1727                                        </svg>
1728                    			    </span>
1729                    			    <span class="contract" class="hide">
1730                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1731                                          <g id="contract" transform="translate(-179 -1107)">
1732                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1733                                          </g>
1734                                        </svg>
1735                    			    </span>
1736                    			    When is your Access Line open?
1737                				    <p id="tb_2968" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_when-is-your-access-line-open</p><button onclick="copyToClipboard('#tb_2968')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1738                				    </h4>
1739                				<div class="expandable-content sub" id="when-is-your-access-line-open">
1740                					<p>
1740Our Access Line is available for customers to speak with our Ticketing Team between 10am and 2pm Monday to Friday.</p>
1741                				</div>
1742                			</div>
1743                        <a class="anchor" name="faqs_tickets" id="faqs_tickets"></a>
1744                        <h3>Tickets <p id="tb_2273" class="linkToCopy">https://brightoncentre.co.uk/your-visit#faqs_tickets</p><button onclick="copyToClipboard('#tb_2273')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button></h3>
1745		                <div class="faqs_section_content"><p>We get asked a lot of questions about tickets so hopefully you’ll find your answers below. If you booked directly with our ticket agent, Ticketmaster, you might find the answer to your question via the <a rel="noopener noreferrer" href="http://www.ticketmaster.co.uk/h/help.html?tm_link=tm_ql_2" target="_blank">Ticketmaster customer services page.</a></p></div>
1746                			<div class="subtab-item faq">
1747                				<a class="anchor" name="faqs_tickets_when-is-the-event-box-office-open" id="faqs_tickets_when-is-the-event-box-office-open"></a>
1748                				<h4>
1749                				    <span class="expand" title="Show more">
1750                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1751                                          <g id="expand" transform="translate(-179 -1096)">
1752                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1753                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1754                                          </g>
1755                                        </svg>
1756                    			    </span>
1757                    			    <span class="contract" class="hide">
1758                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1759                                          <g id="contract" transform="translate(-179 -1107)">
1760                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1761                                          </g>
1762                                        </svg>
1763                    			    </span>
1764                    			    When is the Event Box Office open?
1765                				    <p id="tb_2274" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_when-is-the-event-box-office-open</p><button onclick="copyToClipboard('#tb_2274')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1766                				    </h4>
1767                				<div class="expandable-content sub" id="when-is-the-event-box-office-open">
1768                					<p>The Brighton Centre Box Office no longer opens outside of event days. <br><br>On event days the Event Box Office will open 2.5hrs before the doors to the venue for support with ticket queries and collections.<br><br>Show running times will be listed on the <a rel="noopener noreferrer" data-id="1059" href="/visiting-us" target="_blank" title="What's On">event’s dedicated page</a><span> and posted out via our social media channels, this will include the event box office, doors and curfew.<br><br>Doors to events usually open at 6.30pm and our curfew is 11:00pm but this is subject to change and it’s always best to check in advance. </span>Please note that sometimes we do not get this information until the day of the show and it is always subject to change.</p>
1769                				</div>
1770                			</div>
1771                			<div class="subtab-item faq">
1772                				<a class="anchor" name="faqs_tickets_can-i-buy-tickets-in-person-at-the-venue-box-office" id="faqs_tickets_can-i-buy-tickets-in-person-at-the-venue-box-office"></a>
1773                				<h4>
1774                				    <span class="expand" title="Show more">
1775                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1776                                          <g id="expand" transform="translate(-179 -1096)">
1777                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1778                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1779                                          </g>
1780                                        </svg>
1781                    			    </span>
1782                    			    <span class="contract" class="hide">
1783                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1784                                          <g id="contract" transform="translate(-179 -1107)">
1785                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1786                                          </g>
1787                                        </svg>
1788                    			    </span>
1789                    			    Can I buy tickets in person at the venue box office?
1790                				    <p id="tb_2275" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_can-i-buy-tickets-in-person-at-the-venue-box-office</p><button onclick="copyToClipboard('#tb_2275')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1791                				    </h4>
1792                				<div class="expandable-content sub" id="can-i-buy-tickets-in-person-at-the-venue-box-office">
1793                					<p>No. All tickets are to be purchased online via <a rel="noopener" href="https://www.ticketmaster.co.uk/the-brighton-centre-tickets-brighton/venue/507978?brand=uk_brightoncentre&amp;utm_source=brightoncentre&amp;utm_medium=web&amp;utm_campaign=TM_event_list" target="_blank" data-anchor="?brand=uk_brightoncentre&amp;utm_source=brightoncentre&amp;utm_medium=web&amp;utm_campaign=TM_event_list">Ticketmaster</a>.</p>
1794                				</div>
1795                			</div>
1796                			<div class="subtab-item faq">
1797                				<a class="anchor" name="faqs_tickets_why-don-t-you-have-a-public-box-office" id="faqs_tickets_why-don-t-you-have-a-public-box-office"></a>
1798                				<h4>
1799                				    <span class="expand" title="Show more">
1800                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1801                                          <g id="expand" transform="translate(-179 -1096)">
1802                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1803                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1804                                          </g>
1805                                        </svg>
1806                    			    </span>
1807                    			    <span class="contract" class="hide">
1808                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1809                                          <g id="contract" transform="translate(-179 -1107)">
1810                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1811                                          </g>
1812                                        </svg>
1813                    			    </span>
1814                    			    Why don&#x2019;t you have a public box office?
1815                				    <p id="tb_2977" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-don-t-you-have-a-public-box-office</p><button onclick="copyToClipboard('#tb_2977')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1816                				    </h4>
1817                				<div class="expandable-content sub" id="why-don-t-you-have-a-public-box-office">
1818                					<p>Following a 24 month service review, the Brighton Centre recognised the need to modernise and streamline its underutilised Box Office in order to provide a more effective and efficient booking service, and to enable customers to quickly and easily purchase tickets.  <br><br>It was recognised that reasonable adjustments may be required for some of our Deaf and disabled customers and the venue continues to assist with these. The Access Line continues to offer support to customers with accessible queries and those who cannot book tickets online. <br><br>An Event Box Office operates for collection and customer service support on event days only, 2.5hrs before the doors to the venue open.</p>
1819                				</div>
1820                			</div>
1821                			<div class="subtab-item faq">
1822                				<a class="anchor" name="faqs_tickets_when-did-the-public-box-office-close" id="faqs_tickets_when-did-the-public-box-office-close"></a>
1823                				<h4>
1824                				    <span class="expand" title="Show more">
1825                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1826                                          <g id="expand" transform="translate(-179 -1096)">
1827                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1828                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1829                                          </g>
1830                                        </svg>
1831                    			    </span>
1832                    			    <span class="contract" class="hide">
1833                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1834                                          <g id="contract" transform="translate(-179 -1107)">
1835                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1836                                          </g>
1837                                        </svg>
1838                    			    </span>
1839                    			    When did the public box office close?
1840                				    <p id="tb_2978" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_when-did-the-public-box-office-close</p><button onclick="copyToClipboard('#tb_2978')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1841                				    </h4>
1842                				<div class="expandable-content sub" id="when-did-the-public-box-office-close">
1843                					<p class="MsoNormal">The revised ticketing and customer service provision started in January 2025.</p>
1844                				</div>
1845                			</div>
1846                			<div class="subtab-item faq">
1847                				<a class="anchor" name="faqs_tickets_why-am-i-charged-a-booking-fee" id="faqs_tickets_why-am-i-charged-a-booking-fee"></a>
1848                				<h4>
1849                				    <span class="expand" title="Show more">
1850                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1851                                          <g id="expand" transform="translate(-179 -1096)">
1852                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1853                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1854                                          </g>
1855                                        </svg>
1856                    			    </span>
1857                    			    <span class="contract" class="hide">
1858                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1859                                          <g id="contract" transform="translate(-179 -1107)">
1860                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1861                                          </g>
1862                                        </svg>
1863                    			    </span>
1864                    			    Why am I charged a booking fee?
1865                				    <p id="tb_2277" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_why-am-i-charged-a-booking-fee</p><button onclick="copyToClipboard('#tb_2277')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1866                				    </h4>
1867                				<div class="expandable-content sub" id="why-am-i-charged-a-booking-fee">
1868                					<p>These fees are charged to cover the cost of Ticketmaster's booking systems and to ensure our customers can purchase tickets 24 hours a day, 7 days a week, worldwide.</p>
1869                				</div>
1870                			</div>
1871                			<div class="subtab-item faq">
1872                				<a class="anchor" name="faqs_tickets_since-booking-my-tickets-i-have-suffered-an-injury-can-i-change-my-seats" id="faqs_tickets_since-booking-my-tickets-i-have-suffered-an-injury-can-i-change-my-seats"></a>
1873                				<h4>
1874                				    <span class="expand" title="Show more">
1875                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1876                                          <g id="expand" transform="translate(-179 -1096)">
1877                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1878                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1879                                          </g>
1880                                        </svg>
1881                    			    </span>
1882                    			    <span class="contract" class="hide">
1883                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1884                                          <g id="contract" transform="translate(-179 -1107)">
1885                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1886                                          </g>
1887                                        </svg>
1888                    			    </span>
1889                    			    Since booking my tickets I have suffered an injury. Can I change my seats?
1890                				    <p id="tb_2278" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_since-booking-my-tickets-i-have-suffered-an-injury-can-i-change-my-seats</p><button onclick="copyToClipboard('#tb_2278')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1891                				    </h4>
1892                				<div class="expandable-content sub" id="since-booking-my-tickets-i-have-suffered-an-injury-can-i-change-my-seats">
1893                					<p>We’ll do everything we can to help you but it will be subject to ticket availability. Please <a href="/contact-us/" title="Contact Us">contact us </a>for advice<span>.</span></p>
1894                				</div>
1895                			</div>
1896                			<div class="subtab-item faq">
1897                				<a class="anchor" name="faqs_tickets_i-can-no-longer-attend-the-event-am-i-able-to-have-a-refund" id="faqs_tickets_i-can-no-longer-attend-the-event-am-i-able-to-have-a-refund"></a>
1898                				<h4>
1899                				    <span class="expand" title="Show more">
1900                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1901                                          <g id="expand" transform="translate(-179 -1096)">
1902                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1903                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1904                                          </g>
1905                                        </svg>
1906                    			    </span>
1907                    			    <span class="contract" class="hide">
1908                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1909                                          <g id="contract" transform="translate(-179 -1107)">
1910                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1911                                          </g>
1912                                        </svg>
1913                    			    </span>
1914                    			    I can no longer attend the event. Am I able to have a refund?
1915                				    <p id="tb_2279" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-can-no-longer-attend-the-event-am-i-able-to-have-a-refund</p><button onclick="copyToClipboard('#tb_2279')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1916                				    </h4>
1917                				<div class="expandable-content sub" id="i-can-no-longer-attend-the-event-am-i-able-to-have-a-refund">
1918                					<p>
1918Unfortunately, we are unable to offer refunds or exchanges unless an event is cancelled or postponed. Please read our <a rel="noopener noreferrer" href="/booking-tickets#terms-conditions" target="_blank">Conditions of Sale</a> for more information.</p>
1919<p>If you have bought tickets from Ticketmaster but can no longer make the show, or you're looking to swap your tickets, please visit <a rel="noopener noreferrer" href="https://www.ticketmaster.co.uk/ticket-exchange" target="_blank" title="Ticketmaster Exchange">Ticketmaster Exchange.</a></p>
1920                				</div>
1921                			</div>
1922                			<div class="subtab-item faq">
1923                				<a class="anchor" name="faqs_tickets_i-have-lost-my-ticket-please-could-i-get-a-replacement" id="faqs_tickets_i-have-lost-my-ticket-please-could-i-get-a-replacement"></a>
1924                				<h4>
1925                				    <span class="expand" title="Show more">
1926                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1927                                          <g id="expand" transform="translate(-179 -1096)">
1928                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1929                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1930                                          </g>
1931                                        </svg>
1932                    			    </span>
1933                    			    <span class="contract" class="hide">
1934                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1935                                          <g id="contract" transform="translate(-179 -1107)">
1936                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1937                                          </g>
1938                                        </svg>
1939                    			    </span>
1940                    			    I have lost my ticket. Please could I get a replacement?
1941                				    <p id="tb_2280" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-have-lost-my-ticket-please-could-i-get-a-replacement</p><button onclick="copyToClipboard('#tb_2280')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1942                				    </h4>
1943                				<div class="expandable-content sub" id="i-have-lost-my-ticket-please-could-i-get-a-replacement">
1944                					<p>Please request a duplicate ticket from your point of purchase. Please note that because of security reasons you will only be able to pick up duplicate tickets from the venue on the day of the show, with appropriate identification.</p>
1945                				</div>
1946                			</div>
1947                			<div class="subtab-item faq">
1948                				<a class="anchor" name="faqs_tickets_my-tickets-have-not-arrived-through-the-post-yet-where-can-i-track-them" id="faqs_tickets_my-tickets-have-not-arrived-through-the-post-yet-where-can-i-track-them"></a>
1949                				<h4>
1950                				    <span class="expand" title="Show more">
1951                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1952                                          <g id="expand" transform="translate(-179 -1096)">
1953                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1954                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1955                                          </g>
1956                                        </svg>
1957                    			    </span>
1958                    			    <span class="contract" class="hide">
1959                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1960                                          <g id="contract" transform="translate(-179 -1107)">
1961                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1962                                          </g>
1963                                        </svg>
1964                    			    </span>
1965                    			    My tickets have not arrived through the post yet. Where can I track them?
1966                				    <p id="tb_2281" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_my-tickets-have-not-arrived-through-the-post-yet-where-can-i-track-them</p><button onclick="copyToClipboard('#tb_2281')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1967                				    </h4>
1968                				<div class="expandable-content sub" id="my-tickets-have-not-arrived-through-the-post-yet-where-can-i-track-them">
1969                					<p>
1969Please note that you may not receive your show tickets until up to 5 days before the date of the event. If you have <strong>not received your tickets</strong> at this point please contact your point of purchase, if you bought via Ticketmaster you can track tickets via their <a rel="noopener noreferrer" href="https://help.ticketmaster.co.uk/hc/en-us/categories/360000577253-Delivery-Information" target="_blank">delivery information page here</a>.<br><br></p>
1970                				</div>
1971                			</div>
1972                			<div class="subtab-item faq">
1973                				<a class="anchor" name="faqs_tickets_i-have-been-instructed-to-pick-up-my-tickets-at-the-venue-when-is-it-open" id="faqs_tickets_i-have-been-instructed-to-pick-up-my-tickets-at-the-venue-when-is-it-open"></a>
1974                				<h4>
1975                				    <span class="expand" title="Show more">
1976                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
1977                                          <g id="expand" transform="translate(-179 -1096)">
1978                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
1979                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
1980                                          </g>
1981                                        </svg>
1982                    			    </span>
1983                    			    <span class="contract" class="hide">
1984                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
1985                                          <g id="contract" transform="translate(-179 -1107)">
1986                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
1987                                          </g>
1988                                        </svg>
1989                    			    </span>
1990                    			    I have been instructed to pick up my tickets at the venue. When is it open?
1991                				    <p id="tb_2282" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-have-been-instructed-to-pick-up-my-tickets-at-the-venue-when-is-it-open</p><button onclick="copyToClipboard('#tb_2282')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
1992                				    </h4>
1993                				<div class="expandable-content sub" id="i-have-been-instructed-to-pick-up-my-tickets-at-the-venue-when-is-it-open">
1994                					<p>On show nights the Event Box Office remains open until the main act goes on stage. If tickets are left for collection after this time, they will be left at the venue’s front entrance on Kings Road, with a member of our stewarding staff.</p>
1995                				</div>
1996                			</div>
1997                			<div class="subtab-item faq">
1998                				<a class="anchor" name="faqs_tickets_i-can-t-print-my-tickets" id="faqs_tickets_i-can-t-print-my-tickets"></a>
1999                				<h4>
2000                				    <span class="expand" title="Show more">
2001                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
2002                                          <g id="expand" transform="translate(-179 -1096)">
2003                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
2004                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
2005                                          </g>
2006                                        </svg>
2007                    			    </span>
2008                    			    <span class="contract" class="hide">
2009                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
2010                                          <g id="contract" transform="translate(-179 -1107)">
2011                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
2012                                          </g>
2013                                        </svg>
2014                    			    </span>
2015                    			    I can&#x2019;t print my tickets?
2016                				    <p id="tb_2283" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_i-can-t-print-my-tickets</p><button onclick="copyToClipboard('#tb_2283')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
2017                				    </h4>
2018                				<div class="expandable-content sub" id="i-can-t-print-my-tickets">
2019                					<p>Please download your tickets to your mobile in advance of arriving at the venue and the barcode can be scanned on entry directly from your phone. If you've downloaded the tickets to the Ticketmaster app or your phone wallet, there is no need to print the tickets.  If you're unable to download the tickets, please go to the Event Box Office when you arrive at the Brighton Centre for the event – make sure you arrive before it closes, which is when the main act goes on stage.</p>
2020<p>The team at the Event Box Office will assist you in finding a solution – please make sure you bring the confirmation of your booking; this can be the credit /debit card you used to make the purchased, or Photographic I.D plus be ready to access your Ticketmaster account / email to show the booking confirmation.</p>
2021<p>Please note if you do have Print at Home (Ticketfast) tickets, its fine to show the barcode on the PDF on your phone if you can't print.  It’s also absolutely fine to print your tickets in black and white – we only need to be able to clearly see and scan the barcode, and see your seat number too.</p>
2022                				</div>
2023                			</div>
2024                			<div class="subtab-item faq">
2025                				<a class="anchor" name="faqs_tickets_how-do-i-know-if-tickets-are-available-to-a-show" id="faqs_tickets_how-do-i-know-if-tickets-are-available-to-a-show"></a>
2026                				<h4>
2027                				    <span class="expand" title="Show more">
2028                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
2029                                          <g id="expand" transform="translate(-179 -1096)">
2030                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
2031                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
2032                                          </g>
2033                                        </svg>
2034                    			    </span>
2035                    			    <span class="contract" class="hide">
2036                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
2037                                          <g id="contract" transform="translate(-179 -1107)">
2038                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
2039                                          </g>
2040                                        </svg>
2041                    			    </span>
2042                    			    How do I know if tickets are available to a show?
2043                				    <p id="tb_2284" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_how-do-i-know-if-tickets-are-available-to-a-show</p><button onclick="copyToClipboard('#tb_2284')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
2044                				    </h4>
2045                				<div class="expandable-content sub" id="how-do-i-know-if-tickets-are-available-to-a-show">
2046                					<p>The date the show goes or went on sale plus a link to purchase tickets via Ticketmaster will be listed on <a href="#" title="What's On">its dedicated event page</a>. </p>
2047<p>If tickets are available they'll be listed on the Ticketmaster booking page, if tickets are sold out it'll take stated they couldn't find any results. </p>
2048                				</div>
2049                			</div>
2050                			<div class="subtab-item faq">
2051                				<a class="anchor" name="faqs_tickets_how-do-i-get-information-about-shows-coming-up-or-access-to-presales" id="faqs_tickets_how-do-i-get-information-about-shows-coming-up-or-access-to-presales"></a>
2052                				<h4>
2053                				    <span class="expand" title="Show more">
2054                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewBox="0 0 26 26">
2055                                          <g id="expand" transform="translate(-179 -1096)">
2056                                            <rect id="Rectangle_126" data-name="Rectangle 126" width="4" height="26" transform="translate(190 1096)" />
2057                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)"/>
2058                                          </g>
2059                                        </svg>
2060                    			    </span>
2061                    			    <span class="contract" class="hide">
2062                    			        <svg xmlns="http://www.w3.org/2000/svg" width="26" height="4" viewBox="0 0 26 4">
2063                                          <g id="contract" transform="translate(-179 -1107)">
2064                                            <rect id="Rectangle_127" data-name="Rectangle 127" width="4" height="26" transform="translate(205 1107) rotate(90)" />
2065                                          </g>
2066                                        </svg>
2067                    			    </span>
2068                    			    How do I get information about shows coming up or access to presales?
2069                				    <p id="tb_2285" class="linkToCopy" >https://brightoncentre.co.uk/your-visit#faqs_how-do-i-get-information-about-shows-coming-up-or-access-to-presales</p><button onclick="copyToClipboard('#tb_2285')" class="copyButton" title="Copy link"><i class="far fa-copy"></i></button>
2070                				    </h4>
2071                				<div class="expandable-content sub" id="how-do-i-get-information-about-shows-coming-up-or-access-to-presales">
2072                					<p>Whether you're into music gigs, comedy acts, classical concerts, live theatre shows, exhibitions or good old fas
2072hioned family entertainment, you should <a rel="noopener noreferrer" href="https://brightoncentre.preferencecentre.lne-trust.com/" target="_blank">sign up for information about upcoming events at the Brighton Centre</a>; we'll also send you a monthly newsletter – please note that this facility is run by the Brighton Centre on Ticketmaster software.</p>
2073<p>We’d also advise you follow us on social media as we post out announcements, on sale dates and extra ticket releases on our social platforms too.</p>
2074<p>Presales are a little different, these are sent to people who have booked for the same artist before, or booked for a similar live show, at the Brighton Centre only (we don’t have access to customer data from other venues or ticket agents). One of the reasons for targeting certain groups of customers is to avoid "spamming" people with information which will not be of interest to them, and this decision is steered by the promoter.</p>
2075                				</div>
2076                			</div>
2077    			</div>
2078    		</div>
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2087
2088            </div>
2089        </div>
2090    </div>
2091    <div class="newsletter-row">
2092       <div class="inner">
2093           <div class="newsletter-signup">
2094               <div class="wave-image-inv"><img src="/images/blank-wave.svg" alt="invisible wave" /></div>
2095               <div class="nl-content-container">
2096                   <h2>
2097                       NEVER MISS A BEAT <span class="normal">AT THE BRIGHTON CENTRE</span>
2098                   </h2>
2099                   <div class="nl-content">
2100                       Sign up to our newsletter and get tailored event news delivered to your inbox.
2101                   </div>
2102               </div>
2103               <a class="sign-up" href="https://brightoncentre.preferencecentre.lne-trust.com/" target="_blank" title="Click here to register for Ticketmaster alerts for the Brighton Centre">
2104                   <span>Sign up</span><svg id="next" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48.5 48.5"><defs></defs><path id="Path_5474" data-name="Path 5474" class="next-arrow-cls-1" d="M0,24.25A24.25,24.25,0,1,0,24.25,0,24.25,24.25,0,0,0,0,24.25Zm32.72.83L21.46,36.33a1.18,1.18,0,0,1-1.66,0h0l-.69-.7a1.18,1.18,0,0,1,0-1.66h0l9.74-9.72-9.73-9.73a1.18,1.18,0,0,1,0-1.66h0l.69-.7a1.18,1.18,0,0,1,1.66,0h0L32.73,23.41A1.2,1.2,0,0,1,32.72,25.08Z"/></svg>
2105               </a>
2106            </div>
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2108    </div>
2109
2110            
2111
2112
2113        </main>
2114    </div>
2115    <footer>
2116        <div class="inner">
2117            <div class="flex-container">
2118                <div class="col-1-3">
2119                    <div class="section">
2120                        <div class="label">
2121                            Box Office
2122                        </div>
2123                        <div class="box-office">
2124                            <a href="https://www.ticketmaster.co.uk/the-brighton-centre-tickets-brighton/venue/254026?brand=uk_brightoncentre&utm_source=brightoncentre&utm_medium=web&utm_campaign=TM_event_list" title="For tickets visit Ticketmaster - opens in new window" target="_blank">ticketmaster.co.uk</a><br /><br />
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2129                            Address
2130                        </div>
2131                        <div class="vcard addr">
2132                            <div>Kings Road, <span class="city">Brighton</span></div>
2133                            <div><span class="locality">East Sussex</span>, <span class="postcode">BN1 2GR</span></div>
2134                        </div>
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2136                    <div class="section">
2137                        <div class="label">
2138                            Follow us
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2140                        <div class="social">
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