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38 39 40 </head> 41 <body class="home path-frontpage page-node-type-_-col has-glyphicons wxt-bootstrap theme-gcweb"> 42 <nav> 43 <ul id="wb-tphp"> 44 <li class="wb-slc"> 45 <a class="wb-sl" href="#wb-cont"> 46 Skip to main content 47 </a> 48 </li> 49 <li class="wb-slc"> 50 <a class="wb-sl" href="#wb-info"> 51 Skip to "About government" 52 </a> 53 </li> 54 </ul> 55 </nav> 56 57 <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> 58 59 60 <header class="navbar navbar-default" id="navbar"> 61 <div id="wb-bnr" class="container"> 62 <div class="row"> 63 <section id="wb-lng" class="col-xs-3 col-sm-12 pull-right text-right visible-md visible-lg"> 64 <h2 class="wb-inv">Language selection</h2> 65 <div class="region region-language-toggle"> 66 <section class="language-switcher-language-url block block-wxt-library block-wxt-language-blocklanguage-interface clearfix" id="block-languageswitcher" data-block-plugin-id="wxt_language_block:language_interface"> 67 68 <h2 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href="/en/commission">About Us</a> 117 <ul role="menu" class="sm list-unstyled" aria-expanded="false" aria-hidden="true"> 118 <li role="presentation"> 119 <a href="/en/commission/about-us" role="menuitem" data-drupal-link-system-path="node/4">Mission, Vision, Guiding Principles and Mandate</a> 120 </li> 121 <li role="presentation"> 122 <a href="/en/commission/chairperson" role="menuitem" data-drupal-link-system-path="node/2129">Chairperson</a> 123 </li> 124 <li role="presentation"> 125 <a href="/en/commission/vice-chairperson" role="menuitem" data-drupal-link-system-path="node/19">Vice-chairperson </a> 126 </li> 127 <li role="presentation"> 128 <a href="/en/commission/contact-us" title="" role="menuitem" data-drupal-link-system-path="node/212">Contact Us</a> 129 </li> 130 <li role="presentation"> 131 <a href="/en/commission/organization-chart" role="menuitem" data-drupal-link-system-path="node/33">Organization Chart</a> 132 </li> 133 <li role="presentation"> 134 <a 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</li> 154 <li role="presentation" class="slflnk"> 155 <a role="menuitem" class="dropdown-toggle item" href="/en/services">Services</a> 156 <ul role="menu" class="sm list-unstyled" aria-expanded="false" aria-hidden="true"> 157 <li role="presentation"> 158 <a href="/en/services/make-complaint" role="menuitem" data-drupal-link-system-path="node/23">Make a Complaint</a> 159 </li> 160 <li role="presentation"> 161 <a href="/en/services/request-review" role="menuitem" data-drupal-link-system-path="node/41">Request a Review</a> 162 </li> 163 <li role="presentation"> 164 <a href="/en/services/complaint-review-process" role="menuitem" data-drupal-link-system-path="node/35">Complaint and Review Process</a> 165 </li> 166 <li role="presentation"> 167 <a href="/en/services/complaint-review-process-flowchart" role="menuitem" data-drupal-link-system-path="node/37">Complaint and Review Process Flowchart</a> 168 </li> 169 <li role="presentation"> 170 <a href="/en/services/classification-complaints" role="menuitem" data-drupal-link-system-path="node/2141">Complaint Allegation Types</a> 171 </li> 172 <li role="presentation"> 173 <a href="/en/services/recommendation-types" role="menuitem" data-drupal-link-system-path="node/2322">Recommendation Types</a> 174 </li> 175 <li role="presentation"> 176 <a href="/en/services/service-standards" role="menuitem" data-drupal-link-system-path="node/2245">Service Standards</a> 177 </li> 178 <li role="presentation"> 179 <a href="/en/services/public-education-outreach" title="" role="menuitem" data-drupal-link-system-path="node/2301">Public Education and Outreach</a> 180 </li> 181 <li role="presentation" class="slflnk"> 182 <a href="/en/services" role="menuitem" data-drupal-link-system-path="node/152
1820">Services â More</a> 183 </li> 184 </ul> 185 186 </li> 187 <li role="presentation" class="slflnk"> 188 <a role="menuitem" class="dropdown-toggle item" href="/en/decisions">Investigations & Reviews </a> 189 <ul role="menu" class="sm list-unstyled" aria-expanded="false" aria-hidden="true"> 190 <li role="presentation"> 191 <a href="/en/decisions/complaint-investigations" role="menuitem" data-drupal-link-system-path="node/1807">Complaint Investigations</a> 192 </li> 193 <li role="presentation"> 194 <a href="/en/decisions/strategic-investigations" role="menuitem" data-drupal-link-system-path="node/1809">Systemic Investigations</a> 195 </li> 196 <li role="presentation"> 197 <a href="/en/decisions/summaries-reviewed-public-complaints" title="" role="menuitem" data-drupal-link-system-path="node/2306">Summaries of Reviewed Public Complaints</a> 198 </li> 199 <li role="presentation" class="slflnk"> 200 <a href="/en/decisions" role="menuitem" data-drupal-link-system-path="node/1522">Investigations & Reviews â More</a> 201 </li> 202 </ul> 203 204 </li> 205 <li role="presentation" class="slflnk"> 206 <a role="menuitem" class="dropdown-toggle item" href="/en/research-analysis">Research & Analysis</a> 207 <ul role="menu" class="sm list-unstyled" aria-expanded="false" aria-hidden="true"> 208 <li role="presentation"> 209 <a href="/en/research-analysis/trends-policing-special-reports" role="menuitem" data-drupal-link-system-path="node/29">Trends in Policing & Special Reports</a> 210 </li> 211 <li role="presentation" class="slflnk"> 212 <a href="/en/research-analysis" role="menuitem" data-drupal-link-system-path="node/1524">Research & Analysis â More</a> 213 </li> 214 </ul> 215 216 </li> 217 </ul> 218 219 220 221 222 223 </div> 224 </nav> 225 <div class="region region-breadcrumb"> 226 <nav id="wb-bc" property="breadcrumb" aria-labelledby="breadcrumbTitle"> 227 <h2 id="breadcrumbTitle">You are here</h2> 228 <div class="container"> 229 <ol class="breadcrumb"> 230 <li > 231 Home 232 </li> 233 </ol> 234 </div> 235</nav> 236 237 238 </div> 239 240 </header> 241 242 243 <div class="container"> 244 <div class="row"> 245 246 <div class="highlighted col-md-12"> <div class="region region-highlighted"> 247 <div data-drupal-messages-fallback class="hidden"></div> 248 249 </div> 250</div> 251 252 <main property="mainContentOfPage" class="col-sm-12 main-container container js-quickedit-main-content"> 253 254 255 256 <section> 257 258 259 260 261 <a id="main-content"></a> 262 <div class="region region-content"> 263 <article class="_-col full clearfix"> 264 265 266 267 268 269 <div class="content"> 270 271 <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><div class="row mrgn-tp-lg mrgn-bttm-sm"> 272<div class="col-lg-12 col-md-10"> 273 274<p class="mrgn-tp-xs" property="description"><strong class="dark-blue">The Civilian Review and Complaints Commission for the RCMP (CRCC)</strong> is an independent agency. Created by Parliament in 1988, the Commission ensures that public complaints made about the conduct of RCMP members are examined fairly and impartially. The Commission receives complaints from the public and conducts reviews when complainants are not satisfied with the RCMPâs handling of their complaints. The Commission is not part of the RCMP.</p> 275</div> 276<!-- 277<div class="col-lg-5 col-md-6"> 278<a href="#"> 279<figure>360x203 280<img src="/sites/default/files/images/Anniversary/crcc-30th-web-banner-v2-1b.jpg" alt="" class="img-responsive mrgn-bttm-0">
281 <figcaption class="hidden">CRCC 30 Anniversary</figcaption> 282 </figure> 283 </a> 284 <div class="alert alert-info"> 285<p><strong><em>Bouchard</em> (Phoenix pay system) class action:</strong><br> 286 A settlement has been reached in the <em>Bouchard</em> class action against the Government of Canada. Consult the <u><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.canada.ca%2Fen%2Ftreasury-board-secretariat%2Ftopics%2Fpay%2Fphoenix-pay-system%2Fphoenix%2Fnotice-regarding-class-action-phoenix-payroll-system.html&data=05%7C02%7CVeronique.Gauvreau%40tbs-sct.gc.ca%7C672f2169b13f413b455c08dd0f0f55ef%7C6397df10459540479c4f03311282152b%7C0%7C0%7C638683280728767233%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=O%2FI5KdYgMvq8tZ5Es2tSOfvbbKkVaenccxieRINBjr8%3D&reserved=0" target="_blank">first notification</a></u> to class members to learn more about the settlement, who's included in the class action, how to participate in the hearing to approve the settlement, or how to opt out of the class action. </p> 287 </div> 288</div> 289--> 290 291</div> 292<section> 293<h2>Latest</h2> 294<div class="row"> 295 296<div class="col-lg-4 col-md-6 col-xs-12"> 297<a href="/en/commission/corporate-reports/annual-reports/annual-report-2024-2025"> 298<figure><!--348x196--> 299<img src="/sites/default/files/images/slides/annRep2025-eng.png" alt="Annual Report 2024-2025" class="img-responsive thumbnail mrgn-bttm-0"> 300 <figcaption> Annual Report 2024-2025</figcaption> 301 </figure> 302<!--<figure>360x203 303<img src="/sites/default/files/images/slides/ann-pt-en.png" alt="Report on RCMP Public Complaints 2024-2025" class="img-responsive thumbnail mrgn-bttm-0"> 304 <figcaption>Report on RCMP Public Complaints 2024-2025</figcaption> 305 </figure> --> 306 </a> 307 308</div> 309 <div class="col-lg-4 col-md-6 col-xs-12"> 310 311<a href="/en/services/make-complaint"> 312<figure> 313<img src="/sites/default/files/images/slides/complaintN-eng.jpg" alt class="img-responsive thumbnail mrgn-bttm-0"> 314<figcaption>How to make a complaint</figcaption> 315</figure> 316</a> 317 318</div> 319 320<!--News Releases--> 321<div class="col-lg-4 col-md-6 col-xs-12"> 322<h3 class="mrgn-tp-0">News </h3> 323<ul class="list-unstyled lst-spcd"> 324<li class="mrgn-bttm-md"><a href="/en/newsroom/keynote-address-2026-annual-professional-development-conference-cacole">Keynote Address to the 2026 <span class="sr-only">Canadian Association for the Civilian Oversight of Law Enforcement</span> CACOLE Annual Conference</a><br> <span class="nowrap">2026-06-02</span></li> 325<li class="mrgn-bttm-md"><a href="/en/newsroom/crcc-releases-report-rcmp-handling-sexual-assault-complaint-death-nova-scotia-woman">CRCC releases report on RCMP handling of a sexual assault complaint and death of Nova Scotia woman</a><br> 326 <span class="nowrap">2026-05-21</span></li> 327 328 <li class="text-right"><a href="/en/newsroom">All News</a></li> 329</ul> 330 331 332 333 334</div> 335</div> 336</section> 337 338<!--end news releases--> 339 340<div class="row"> 341<section class="col-md-4 col-xs-12 pull-right lnkbx"> 342<h2>Most requested</h2> 343<div class="list-group"> 344 <a href="/en/services/make-complaint" class="list-group-item list-group-item-info" onclick="â_gaq.push([â_trackEventâ," requested for make complaints page>Make a complaint</a> 345 <a href="/en/services/request-review" class="list-group-item list-group-item-info">Request a review</a> 346 <a href="/en/decisions" class="list-group-item list-group-item-info">CRCC Investigations</a> 347 <a href="/en/commission/contact-us" class="list-group-item list-group-item-info">Contact the CRCC</a> 348 <a href="/en/newsroom" class="list-group-item list-group-item-info">Newsroom</a> 349</div> 350<section class="lnkbx"> 351<h2>More information for</h2> 352<div class="list-group"> 353<a href="/en/services/make-complaint/make-complaint-rcmp-use-only" class="list-group-item list-group-item-danger">RCMP members assisting members of the public with the filing of their public complaint</a> 354 355</div> 356</section> 357</section> 358 359 360<section class="col-md-8 col-xs-12 pull-left"> 361<h2>Services and information</h2> 362<div class="col-lg-12 col-md-12 mrgn-bttm-md"> 363<a href="/en/services/make-complaint/complaint-form"> 364<figure><!--750x223 --> 365<img src="/sites/default/files/images/srv/Complaint_plainte-Langs.png" alt class="img-responsive mrgn-bttm-sm thumbnail">
366 <figcaption>The Commission's Complaint Form is available in 16 languages</figcaption> 367 </figure> 368 </a> 369</div> 370<div class="col-lg-12 col-md-12 mrgn-bttm-lg"> 371<a href="/en/commission/crcc-across-canada#nu"> 372<figure><!--750x223 --> 373<img src="/sites/default/files/images/srv/Nunavut-en.png" alt=" " class="img-responsive mrgn-bttm-sm thumbnail"> 374 375 <figcaption>Civilian Review and Complaints Commission for the RCMP in Nunavut</figcaption> 376 </figure> 377 </a> 378</div> 379 380<div class="wb-eqht row"> 381<div class="col-md-6"> 382<h3 class="h5"><a href="/en/services/make-complaint">Make a complaint about the conduct of an RCMP member</a></h3> 383<p>Find out how to make a complaint about the on-duty conduct of an RCMP member. </p> 384</div> 385<div class="col-md-6"> 386<h3 class="h5"><a href="/en/services/request-review">Request a review of the RCMP's handling of your complaint</a></h3> 387<p>Learn how to request a review if you have made a complaint concerning the on-duty conduct of an RCMP member and are not satisfied with the way the RCMP handled your complaint.</p> 388</div> 389<div class="col-md-6"> 390<h3 class="h5"><a href="/en/decisions/complaint-investigations#ongoing">Investigations into complaints against the RCMP</a></h3> 391<p>Learn about ongoing and completed Chairperson-Initiated complaints and public interest investigations being carried out by the CRCC.</p> 392</div> 393<div class="col-md-6"> 394<h3 class="h5"><a href="/en/decisions/strategic-investigations">Systemic Investigations</a></h3> 395<p>Learn about the CRCC's reviews of specified RCMP activities.</p> 396</div> 397<div class="col-md-6"> 398<h3 class="h5"><a href="/en/commission/jurisdiction">Complaints the CRCC can investigate</a></h3> 399<p>Find out more about the CRCC's jurisdiction.</p> 400</div> 401<div class="col-md-6"> 402<h3 class="h5"><a href="/en/commission/complaint-review-process-flowchart">Complaint and review process</a></h3> 403<p>Find out more about the process involved when a complaint is made against a member of the RCMP.</p> 404</div> 405<div class="col-md-6"> 406<h3 class="h5"><a href="/en/newsroom">Newsroom</a></h3> 407<p>Find contact information for CRCC media relations and browse CRCC news releases.</p> 408</div> 409<div class="col-md-6"> 410<h3 class="h5"><a href="/en/commission/corporate-reports">Reporting</a></h3> 411<p>Browse CRCC corporate reports.</p> 412</div> 413 414 </div> 415</section> 416 417 418 419<!--DO NOT CHANGE ANY CODE IN Contact us or More information--> 420<div class="pull-right col-xs-12 col-md-4"> 421<section class="lnkbx"> 422<h2 class="wb-inv">Contact us</h2> 423<!--<ul> 424<li><a href="#">[Contact number link]</a></li> 425<li><a href="#">[Contact number link]</a></li> 426<li><a href="#">[Contact number link]</a></li> 427</ul> --> 428</section> 429<section class="lnkbx"> 430<h2 class="wb-inv">More information for</h2> 431<!--<ul> 432<li><a href="#">[Audience hyperlink text]</a></li> 433<li><a href="#">[Audience hyperlink text]</a></li> 434<li><a href="#">[Audience hyperlink text]</a></li> 435</ul> 436 --></section> 437</div> 438</div> 439<!--END OF DO NOT CHANGE ANY CODE IN Contact us or More information--> 440 441 442 443<section class="whtwedo"> 444<h2>What we are doing</h2> 445<div class="row wb-eqht"> 446<section class="col-lg-4 col-md-6"> 447<h3>Laws and regulations</h3> 448<ul> 449 <li><a href="https://laws-lois.justice.gc.ca/eng/annualstatutes/2013_18/FullText.html" target="_blank"><em>Enhancing Royal Canadian Mounted Police Accountability Act</em></a> <span class="glyphicon glyphicon-new-window" aria-hidden="true"></span></li> 450 <li><a href="https://laws-lois.justice.gc.ca/eng/acts/R-10/index.html" target="_blank"><em>Royal Canadian Mounted Police Act</em></a> <span class="glyphicon glyphicon-new-window" aria-hidden="true"></span></li> 451 <li><a href="https://laws-lois.justice.gc.ca/eng/acts/W-11.2/" target="_blank"><em>Witness Protection Program Act</em></a> <span class="glyphicon glyphicon-new-window" aria-hidden="true"></span></li> 452</ul> 453 454</section> 455 456<section class="col-lg-4 col-md-6"> 457<h3>Publications</h3> 458<ul> 459 <li><a href="/en/commission/corporate-reports">Annual & Corporate reports</a></li> 460<li><a href="/en/commission/corporate-reports/report-rcmp-public-complaints">Reports on RCMP Public Complaints</a></li> 461 <li><a href="/en/decisions/complaint-investigations/completed-reports">Completed complaint reports</a></li> 462 <li><a href="/en/decisions/strategic-investigations">Systemic Investigation reports</a></li> 463 <li><a href="/en/research-analysis">Research and analysis</a> </li> 464</ul> 465</section> 466 467 468<section class="col-lg-4 col-md-6"> 469 <!--<h3>Social media</h3> 470<ul> 471 <li><a href="https://twitter.com/CRCC_CCETP" rel="external" target="_blank">X @CRCC_CCETP</a></li> 472 <li> <a href="/en/rss.xml">RSS Feeds</a></li> 473 474 </ul> 475 <p><a href="/en/stay-connected">Terms of Use</a></p>--> 476</section> 477</div> 478</section> 479<section class="gc-crprt"> 480<h2>Corporate information</h2> 481<div class="wb-eqht row"> 482<section class="col-lg-4 col-md-4"> 483<h3 class="hidden">Organization Information</h3> 484 <ul> 485 <li><a href="/en/commission/about-us">Vision, Mission, Mandate</a></li> 486 <li><a href="/en/commission/organization-chart">Organizational Structure</a></li> 487 <li><a href="/en/transparency">Transparency</a></li> 488<li><a href="/en/crccs-accessibility-action-plans">Accessibility</a></li> 489 </ul> 490</section> 491<section class="col-lg-4 col-md-4"> 492 493 494<h3>Chairperson</h3> 495 <a href="/en/commission/chairperson"> 496<figure><!--196x230--> 497 <img class="img-responsive thumbnail mrgn-rght-0" src="/sites/default/files/images/main/Brent-Cotter.jpg" alt="Official portrait of the Honourable Brent Cotter, Chairperson of the CRCC"> 498<figcaption>The Honourable Brent Cotter</figcaption> 499</figure> 500</a> 501</section> 502 503<section class="col-lg-4 col-md-4 mrgn-lft-0"> 504<h3>Vice-Chairperson</h3> 505 <a href="/en/commission/vice-chairperson"> 506<figure> <!--196x230--> 507<img class="img-responsive thumbnail mrgn-lft-0" src="/sites/default/files/images/main/Roxanne-Gagne.jpg" alt="Official portrait of Ms. Roxanne Gagné, Vice-Chairperson of the CRCC-CCETP"> 508<figcaption>Roxanne M. Gagné</figcaption> 509</figure> 510</a> 511 </section> 512</div> 513</section> 514<!-- 515<aside class="gc-nttvs container"> 516 <h2>Features</h2> 517 <div id="gcwb_prts" class="wb-eqht row wb-init"> 518 519 520 <section class="col-lg-4 col-md-6 mrgn-bttm-md" style="vertical-align: top; min-height: 238px;"> 521 <a href="/en/commission/about-us" class="gl-features"> 522 <h3 class="h5">Independence</h3> 523 <img src="/sites/default/files/images/menulists/Independence-eng.jpg" alt="" class="img-responsive thumbnail mrgn-bttm-sm"> 524 </a> 525 526 </section> 527 528 529 <section class="col-lg-4 col-md-6 mrgn-bttm-md" style="vertical-align: top; min-height: 238px;"> 530 <a href="/en/decisions/complaint-investigations/completed-reports" class="gl-features"> 531 <h3 class="h5">Balance</h3> 532 <img src="/sites/default/files/images/menulists/Balance-eng.jpg" alt="" class="img-responsive thumbnail mrgn-bttm-sm"> 533 </a> 534 535 </section> 536 537 <section class="col-lg-4 col-md-6 mrgn-bttm-md" style="vertical-align: top; min-height: 238px;"> 538 539 540 </section> 541 542 543 544 545 546 547 </div> 548 549</aside>--></div> 550 551 </div> 552 553</article> 554 555 556 </div> 557 558 <div class="pagedetails-wrapper"> 559 <div class="pagedetails region region-content-footer"> 560 <div class="row"> 561 562 563<div id="block-datemodifiedblock" class="col-md-12 block block-wxt-library block-date-modified-block clearfix" data-block-plugin-id="date_modified_block"> 564 565 566 567 <dl id="wb-dtmd"> 568<dt>Date modified:</dt> 569<dd><time property="dateModified">2026-07-09</time></dd></dl> 570 </div> 571 572 </div> 573 </div> 574 575 </div> 576 </section> 577 578 </main> 579 580 581 582 </div> 583 </div> 584 585 586 587 <footer id="wb-info"> 588 <h2 class="wb-inv">About this site</h2> 589 <div class="landscape"> 590 <div class="region region-footer"> 591 <div class="gc-contextual"> 592 <nav id="block-wxt-bootstrap-footer-contextual" data-block-plugin-id="system_menu_block:footer-contextual" class="container wb-navcurr" aria-labelledby="gc-department-menu"> 593 594 <h3 id="gc-department-menu">Civilian Review and Complaints Commission for the RCMP</h3> 595 596 <ul class="list-unstyled colcount-sm-2 colcount-md-3"> 597 598 599 <li > 600 <a href="/en/commission" title="About the Commission" data-drupal-link-system-path="node/1518">About Us</a> 601 </li> 602 <li > 603 <a href="/en/services/make-complaint" title="How to make a complaint" data-drupal-link-system-path="node/23">Make a Complaint</a> 604 </li> 605 <li > 606 <a href="/en/commission/contact-us" title="Contact the Commission" data-drupal-link-system-path="node/212">Contact Us</a> 607 </li> 608 609 610 611 612 </ul> 613 </nav> 614</div> 615 616 </div> 617 618 </div> 619 <div class="brand"> 620 <div class="container"> 621 <div class="row"> 622 <div class="region region-branding"> 623 <nav aria-labelledby="block-brand-menu" id="block-brand" data-block-plugin-id="system_menu_block:brand" class="col-md-10 ftr-urlt-lnk"> 624 625 <h3 class="wb-inv" id="block-brand-menu">Government of Canada Corporate</h3> 626 627 628 629 <ul role="menu"> 630 <li role="presentation"> 631 <a href="/en/terms-conditions" title="Terms and conditions section." role="menuitem" data-drupal-link-system-path="node/9">Terms and conditions</a> 632 </li> 633 <li role="presentation">
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