1import{s as sn,n as rn}from"../chunks/97cNOmbi.js";import{S as on,i as an,d as n,a as le,t as se,b as oe,m as ae,c as i,g as re,h as l,j as s,l as o,n as ue,s as a,o as r}from"../chunks/J27MnWPS.js";import{H as un}from"../chunks/BY2YKFSM.js";import{T as pn}from"../chunks/C0wilIqa.js";import{P as mn}from"../chunks/DU7z418P.js";function dn(h){let u,d="<strong>TL;DR:</strong> Your email sender reputation is a score inbox providers assign to your domain and IP based on your sending behavior. High bounce rates, spam complaints, and sending to invalid addresses all damage it. Once damaged, it takes weeks of careful sending to recover. The best strategy is protecting it before it drops.";return{c(){u=r("p"),u.innerHTML=d},l(p){u=s(p,"P",{"data-svelte-h":!0}),o(u)!=="svelte-mxet8q"&&(u.innerHTML=d)},m(p,v){i(p,u,v)},p:rn,d(p){p&&n(u)}}}function fn(h){let u,d,p,v="Email sender reputation is one of the most important â and most misunderstood â factors in email deliverability. You can write the perfect subject line and follow every content best practice, but if your sender reputation is poor, your emails wonât reach the inbox.",m,f,ut="What is email sender reputation?",pt,x,pe="<strong>Email sender reputation</strong> is the trustworthiness score that internet service providers (ISPs) and inbox providers assign to your email sending domain and IP address. Itâs used to decide whether your emails go to the inbox, spam folder, or get rejected outright.",mt,c,me="Think of it as a credit score for email. Itâs built over time based on your sending behavior, and it can take months to build but only weeks to damage.",dt,C,de="Reputation is tracked at two levels:",ft,y,fe="<li><strong>IP reputation</strong> â the reputation of the server IP sending your emails</li> <li><strong>Domain reputation</strong> â the reputation of your sending domain (<code>@yourdomain.com</code>)</li>",vt,b,ve="Both matter. Domain reputation has become increasingly important â Gmail, in particular, now weighs domain reputation heavily and maintains it even if you switch IPs.",ht,g,he="What affects your sender reputation?",xt,w,xe="Bounce rates",ct,_,ce="Every email that bounces tells inbox providers something went wrong. Hard bounces (permanent failures â invalid address, non-existent domain) are particularly damaging because they indicate youâre sending to addresses you shouldnât have. A sustained bounce rate above 2% will trigger reputation penalties.",Ct,H,Ce="Spam complaints",yt,k,ye="When someone clicks âMark as spam,â thatâs reported directly to inbox providers via feedback loops. Gmailâs threshold is 0.3% complaint rate before they take action â and 0.1% is considered the warning zone. Even a handful of complaints from the right (wrong) recipients can damage a domainâs reputation significantly.",bt,P,be="Engagement signals",gt,M,ge="Gmail and other major providers track whether recipients open, click, reply, move emails out of spam, and delete without reading. High engagement is a positive reputation signal. Consistently low engagement â especially if recipients move your emails to spam â drags your score down.",wt,$,we="Sending consistency",_t,T,_e="Irregular sending patterns raise flags. Sending 500 emails per week for a month, then suddenly blasting 50,000, looks like compromised account behavior or list acquisition. Inbox providers prefer predictable cadences.",Ht,L,He="Authentication",kt,S,ke="Domains with SPF, DKIM, and DMARC properly configured get a baseline trust bonus. Unauthenticated email is treated with more suspicion by default. DMARC at <code>p=reject</code> signals youâre a responsible sender who takes domain security seriously.",Pt,I,Pe="Spam trap hits",Mt,j,Me="Spam traps are email addresses maintained by anti-spam organizations to catch senders with poor list hygiene. There are two types:",$t,D,$e="<li><strong>Pristine traps</strong> â addresses that have never been used by real people. Hitting one means you acquired addresses improperly.</li> <li><strong>Recycled traps</strong> â old addresses that were abandoned and repurposed. Hitting these indicates youâre not suppressing non-responsive contacts.</li>",Tt,q,Te="A single spam trap hit from a pristine address can trigger immediate blacklisting.",Lt,R,Le="How to check your sender reputation",St,A,Se="Google Postmaster Tools",It,z,Ie='<a href="https://postmaster.google.com" rel="nofollow">Google Postmaster Tools</a> is the most important free tool for monitoring your domain reputation with Gmail. It shows:',jt,E,je="<li>Domain reputation (High, Medium, Low, Bad)</li> <li>IP reputation</li> <li>Spam rate as reported by Gmail users</li> <li>Authentication pass rates</li> <li>Delivery errors</li>",Dt,G,De="Set this up for any domain you send from regularly.",qt,B,qe="Microsoft SNDS",Rt,Y,Re="Microsoftâs Smart Network Data Services (SNDS) shows your IP reputation for Outlook and Hotmail delivery. Sign up at the Microsoft SNDS portal with the IP you send from.",At,U,Ae="MX Toolbox Blacklist Check",zt,W,ze="Run your domain and sending IPs through MX Toolboxâs blacklist checker to see if youâve been added to any major blockl
1ists. Being on a blocklist means delivery is actively being rejected at those providers.",Et,F,Ee="Sender Score (Validity)",Gt,N,Ge="Validityâs Sender Score rates your IP on a 0â100 scale based on sending behavior data. Above 80 is good, below 70 is concerning, below 50 is in trouble.",Bt,K,Be="How to improve a damaged sender reputation",Yt,O,Ye="Recovery takes time â thereâs no shortcut. But hereâs the process:",Ut,V,Ue="<strong>1. Stop the bleeding first.</strong> Identify and fix what caused the damage before sending more. Common causes: a purchased list that generated spam complaints, an old list you hadnât cleaned in years, or a compromised account.",Wt,X,We="<strong>2. Clean your list aggressively.</strong> Remove hard bounces, suppress any address thatâs complained, and remove addresses that havenât engaged in 6+ months. Sending only to your most engaged subscribers limits the damage from further bad signals.",Ft,J,Fe="<strong>3. Reduce sending volume.</strong> Drop down to a small, highly engaged segment and rebuild your reputation gradually. This is the same principle as domain warm-up â low volume, high engagement signals.",Nt,Q,Ne="<strong>4. Fix authentication.</strong> Make sure SPF, DKIM, and DMARC are all properly configured. Any authentication failures compound reputation damage.",Kt,Z,Ke="<strong>5. Request delisting from blacklists.</strong>
1 If youâve been added to a major blocklist, most have a delisting request process. Youâll need to demonstrate what caused the issue and what youâve done to fix it.",Ot,tt,Oe="<strong>6. Gradually increase volume.</strong> Once engagement metrics look healthy again (opens above 20%, complaints near zero), start slowly increasing volume. This process typically takes 4â8 weeks for moderate damage, longer for severe cases.",Vt,et,Ve="How long does it take to recover?",Xt,nt,Xe="It depends on the severity. Minor reputation dips from a single bad campaign can recover in 2â4 weeks of clean sending. Significant damage â sustained high bounce rates, multiple blacklistings, or a high spam complaint rate â can take 2â3 months of careful rehabilitation.",Jt,it,Je="Gmailâs domain reputation can be particularly slow to recover because itâs based on longer historical patterns. IP reputation generally moves faster.",Qt,lt,Qe="Protecting your reputation before it drops",Zt,st,Ze="The best reputation strategy is prevention:",te,ot,tn="<li><strong>Verify your list before every campaign</strong> â especially if you havenât sent to it in 3+ months</li> <li><strong>Implement double opt-in</strong> for form signups to eliminate fake and mistyped addresses at the source</li> <li><strong>Set up a sunset policy</strong> â suppress contacts who havenât opened in 90â180 days before they start marking you as spam</li> <li><strong>Monitor Postmaster Tools weekly</strong> â donât wait for open rates to drop to find out somethingâs wrong</li> <li><strong>Authenticate before you scale</strong> â SPF, DKIM, and DMARC should be in place before you push volume</li>",ee,at,en="Your sender reputation is one of the highest-leverage assets in email marketing. Every good campaign builds it a little. 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