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274<div id="ctl04_DivSkipNav" class="d-flex"> 275 <a href="#main" tabindex="1" accesskey="2" class=" mx-auto sr-only sr-only-focusable">Skip to main content</a> 276</div> 277 278 279 280 281 282 283 <div id="ctl04_DivAEPOhioEspanolHeader" class="espanol-toggle-header"> 284 <div class="container">
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284 285 <a mporgnav href="https://espanol.aepohio.com" onclick="return switchLanguage('es');">Español</a> 286 </div> 287 </div> 288 289 290 291 292<nav class="navbar navbar-light navbar-expand-md aep-navbar "> 293 <div class="container"> 294 <a class="navbar-brand aep-brand" href="https://www.aepohio.com"> 295 <img src="/lib/images/svgs/logos/OHIO_Primary_RGB_RG.svg" class="aep-brand-image" alt="Aep Ohio" /> 296 </a> 297 <span id="ctl04_loginButtonMobile"> 298 <button class="btn btn-danger btn-global-login login-sm collapsed" data-btn="login" type="button" data-toggle="collapse" data-target="#globalLoginMenu" aria-expanded="false" aria-controls="">LOG IN</button> 299 </span> 300 301 <button class="hamburger hamburger--squeeze collapsed" type="button" id="mobileNavToggle" data-toggle="collapse" data-target="#mobileNav" aria-controls="mobileNav" aria-expanded="false" aria-label="Toggle navigation"> 302 <span class="hamburger-box"> 303 <span class="hamburger-inner"></span> 304 </span> 305 </button> 306 307 <div class="mobile-nav-container collapse" id="mobileNav" > 308 309 <div class="search-bar" role="form"> 310 <div id="ctl04_PanelMobileSearchBar" class="search-form" onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl04_SiteSearchButtonMobile')"> 311 312 <input name="ctl00$ctl04$MobileSearchTextBox" type="text" id="ctl04_MobileSearchTextBox" class="form-control search-input js-site-search-input" placeholder="What can we help you find?" /> 313 <a id="ctl04_SiteSearchButtonMobile" class="search-icon" role="button" aria-label="search site" href="javascript:__doPostBack('ctl00$ctl04$SiteSearchButtonMobile','')"></a> 314 315</div> 316 </div> 317 <div class="mobile-nav"> 318 <ul class="level-1"> 319<li class="mobile-nav-item-container"> 320 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Children" aria-expanded="true" aria-controls="My_Account_Children"> 321 <div class="nav-item-text" id="My_Account"> 322 <div>My Account</div> 323 </div> 324 <div class="nav-item-expander " ></div> 325 </div> 326 327<div class="nav-item-children collapse " id="My_Account_Children" aria-labelledby="My_Account" data-parent="#My_Account"> 328 <ul class="level-2"> 329 330<li class="mobile-nav-item-container"> 331 <div class="mobile-nav-item"> 332 <div class="nav-item-text"> 333 <a href="/account/">Account Summary</a> 334 </div> 335 </div> 336</li> 337 338<li class="mobile-nav-item-container"> 339 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_Children"> 340<div class="nav-item-text" id="My_Account_Bills___Payments"> 341 <div>Bills & Payments</div> 342 </div><div class="nav-item-expander"></div> 343 </div> 344 345<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Children" aria-labelledby="My_Account_Bills___Payments" data-parent="#My_Account_Bills___Payments"> 346 <ul class="level-3"> 347 348<li class="mobile-nav-item-container"> 349 <div class="mobile-nav-item"> 350 <div class="nav-item-text"> 351 <a href="/account/bills/">Bills & Payments Overview</a> 352 </div> 353 </div> 354</li> 355 356<li class="mobile-nav-item-container"> 357 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_View_Your_Bills_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_View_Your_Bills_Children"> 358<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills"> 359 <div>View Your Bills</div> 360 </div><div class="nav-item-expander"></div> 361 </div> 362 363<div class="nav-item-children collapse " id="My_Account_Bills___Payments_View_Your_Bills_Children" aria-labelledby="My_Account_Bills___Payments_View_Your_Bills" data-parent="#My_Account_Bills___Payments_View_Your_Bills"> 364 <ul class="level-4"> 365 366<li class="mobile-nav-item-container"> 367 <div class="mobile-nav-item"> 368 <div class="nav-item-text"> 369 <a href="/account/bills/#viewBills">Billing History</a> 370 </div> 371 </div> 372</li> 373 374<li class="mobile-nav-item-container"> 375 <div class="mobile-nav-item "> 376<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills_View_Bill"> 377 <a href="/account/bills/view/">View Bill</a> 378 </div> 379 </div> 380</li> 381<li class="mobile-nav-item-container"> 382 <div class="mobile-nav-item "> 383<div class="nav-item-text" id="My_Account_Bills___Payments_View_Your_Bills_Understanding_Your_Bill"> 384 <a href="/account/bills/view/understanding">Understanding Your Bill</a> 385 </div> 386 </div> 387</li> 388 </ul> 389</div></li> 390<li class="mobile-nav-item-container"> 391 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Pay_Your_Bill_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_Pay_Your_Bill_Children"> 392<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill"> 393 <div>Pay Your Bill</div> 394 </div><div class="nav-item-expander"></div> 395 </div> 396 397<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Pay_Your_Bill_Children" aria-labelledby="My_Account_Bills___Payments_Pay_Your_Bill" data-parent="#My_Account_Bills___Payments_Pay_Your_Bill"> 398 <ul class="level-4"> 399 400<li class="mobile-nav-item-container"> 401 <div class="mobile-nav-item"> 402 <div class="nav-item-text"> 403 <a href="/account/bills/pay">Make a Payment</a> 404 </div> 405 </div> 406</li> 407 408<li class="mobile-nav-item-container"> 409 <div class="mobile-nav-item "> 410<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Activity"> 411 <a href="/account/bills/pay/payment-activity">Payment Activity</a> 412 </div> 413 </div> 414</li> 415<li class="mobile-nav-item-container"> 416 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children"> 417<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance"> 418 <div>Payment Assistance</div> 419 </div><div class="nav-item-expander"></div> 420 </div> 421 422<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Children" aria-labelledby="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance" data-parent="#My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance"> 423 <ul class="level-5"> 424 425<li class="mobile-nav-item-container"> 426 <div class="mobile-nav-item"> 427 <div class="nav-item-text"> 428 <a href="/account/bills/pay/assistance/">Payment Assistance Overview</a> 429 </div> 430 </div> 431</li> 432 433<li class="mobile-nav-item-container"> 434 <div class="mobile-nav-item "> 435<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Assistance_Programs"> 436 <a href="/account/bills/pay/assistance/#programs">Payment Assistance Programs</a> 437 </div> 438 </div> 439</li> 440<li class="mobile-nav-item-container"> 441 <div class="mobile-nav-item "> 442<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Bill_Assistance_Options"> 443 <a href="/account/bills/pay/assistance/bill-assistance-options">Bill Assistance Options</a> 444 </div> 445 </div> 446</li> 447<li class="mobile-nav-item-container"> 448 <div class="mobile-nav-item "> 449<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Arrangement"> 450 <a href="/account/bills/pay/assistance/arrangement">Payment Arrangement</a> 451 </div> 452 </div> 453</li> 454<li class="mobile-nav-item-container"> 455 <div class="mobile-nav-item "> 456<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Payment_Extension"> 457 <a href="/account/bills/pay/assistance/extension">
457Payment Extension</a> 458 </div> 459 </div> 460</li> 461<li class="mobile-nav-item-container"> 462 <div class="mobile-nav-item "> 463<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Payment_Assistance_Winter_Bill_Help"> 464 <a href="/account/bills/pay/assistance/winter-bill-help">Winter Bill Help</a> 465 </div> 466 </div> 467</li> 468 </ul> 469</div></li> 470<li class="mobile-nav-item-container"> 471 <div class="mobile-nav-item "> 472<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Manage_Payment_Methods"> 473 <a href="/account/bills/pay/wallet/">Manage Payment Methods</a> 474 </div> 475 </div> 476</li> 477<li class="mobile-nav-item-container"> 478 <div class="mobile-nav-item "> 479<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_AutoPay"> 480 <a href="/account/bills/pay/auto-pay">AutoPay</a> 481 </div> 482 </div> 483</li> 484<li class="mobile-nav-item-container"> 485 <div class="mobile-nav-item "> 486<div class="nav-item-text" id="My_Account_Bills___Payments_Pay_Your_Bill_Average_Monthly_Payments"> 487 <a href="/account/bills/pay/amp">Average Monthly Payments</a> 488 </div> 489 </div> 490</li> 491 </ul> 492</div></li> 493<li class="mobile-nav-item-container"> 494 <div class="mobile-nav-item "> 495<div class="nav-item-text" id="My_Account_Bills___Payments_Paperless_Billing"> 496 <a href="/account/bills/paperless/">Paperless Billing</a> 497 </div> 498 </div> 499</li> 500<li class="mobile-nav-item-container"> 501 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Bills___Payments_Billing___Payment_Programs_Children" aria-expanded="true" aria-controls="My_Account_Bills___Payments_Billing___Payment_Programs_Children"> 502<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs"> 503 <div>Billing & Payment Programs</div> 504 </div><div class="nav-item-expander"></div> 505 </div> 506 507<div class="nav-item-children collapse " id="My_Account_Bills___Payments_Billing___Payment_Programs_Children" aria-labelledby="My_Account_Bills___Payments_Billing___Payment_Programs" data-parent="#My_Account_Bills___Payments_Billing___Payment_Programs"> 508 <ul class="level-4"> 509 510<li class="mobile-nav-item-container"> 511 <div class="mobile-nav-item"> 512 <div class="nav-item-text"> 513 <a href="/account/bills/programs/">Programs Overview</a> 514 </div> 515 </div> 516</li> 517 518<li class="mobile-nav-item-container"> 519 <div class="mobile-nav-item "> 520<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Paperless_Billing"> 521 <a href="/account/bills/paperless/">Paperless Billing</a> 522 </div> 523 </div> 524</li> 525<li class="mobile-nav-item-container"> 526 <div class="mobile-nav-item "> 527<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_AutoPay"> 528 <a href="/account/bills/pay/auto-pay">AutoPay</a> 529 </div> 530 </div> 531</li> 532<li class="mobile-nav-item-container"> 533 <div class="mobile-nav-item "> 534<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Average_Monthly_Payments"> 535 <a href="/account/bills/pay/amp">Average Monthly Payments</a> 536 </div> 537 </div> 538</li> 539<li class="mobile-nav-item-container"> 540 <div class="mobile-nav-item "> 541<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Neighbor_To_Neighbor"> 542 <a href="/account/bills/programs/donation">Neighbor To Neighbor</a> 543 </div> 544 </div> 545</li> 546<li class="mobile-nav-item-container"> 547 <div class="mobile-nav-item "> 548<div class="nav-item-text" id="My_Account_Bills___Payments_Billing___Payment_Programs_Time_of_Use"> 549 <a href="/account/bills/programs/time-of-use">Time of Use</a> 550 </div> 551 </div> 552</li> 553 </ul> 554</div></li> 555<li class="mobile-nav-item-container"> 556 <div class="mobile-nav-item "> 557<div class="nav-item-text" id="My_Account_Bills___Payments_Payment_Assistance"> 558 <a href="/account/bills/pay/assistance/">Payment Assistance</a> 559 </div> 560 </div> 561</li> 562<li class="mobile-nav-item-container"> 563 <div class="mobile-nav-item "> 564<div class="nav-item-text" id="My_Account_Bills___Payments_Billing_Alerts"> 565 <a href="/account/settings/notifications/">Billing Alerts</a> 566 </div> 567 </div> 568</li> 569 </ul> 570</div></li> 571<li class="mobile-nav-item-container"> 572 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Children" aria-expanded="true" aria-controls="My_Account_Service_Requests_Children"> 573<div class="nav-item-text" id="My_Account_Service_Requests"> 574 <div>Service Requests</div> 575 </div><div class="nav-item-expander"></div> 576 </div> 577 578<div class="nav-item-children collapse " id="My_Account_Service_Requests_Children" aria-labelledby="My_Account_Service_Requests" data-parent="#My_Account_Service_Requests"> 579 <ul class="level-3"> 580 581<li class="mobile-nav-item-container"> 582 <div class="mobile-nav-item"> 583 <div class="nav-item-text"> 584 <a href="/account/service/">Service Requests Overview</a> 585 </div> 586 </div> 587</li> 588 589<li class="mobile-nav-item-container"> 590 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children" aria-expanded="true" aria-controls="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children"> 591<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service"> 592 <div>Start, Stop or Transfer Your Service</div> 593 </div><div class="nav-item-expander"></div> 594 </div> 595 596<div class="nav-item-children collapse " id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Children" aria-labelledby="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service" data-parent="#My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service"> 597 <ul class="level-4"> 598 599<li class="mobile-nav-item-container"> 600 <div class="mobile-nav-item"> 601 <div class="nav-item-text"> 602 <a href="/account/service/start-stop-transfer">Overview</a> 603 </div> 604 </div> 605</li> 606 607<li class="mobile-nav-item-container"> 608 <div class="mobile-nav-item "> 609<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Start_Service"> 610 <a href="/account/service/start">Start Service</a> 611 </div> 612 </div> 613</li> 614<li class="mobile-nav-item-container"> 615 <div class="mobile-nav-item "> 616<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Stop_Service"> 617 <a href="/account/service/stop">Stop Service</a> 618 </div> 619 </div> 620</li> 621<li class="mobile-nav-item-container"> 622 <div class="mobile-nav-item "> 623<div class="nav-item-text" id="My_Account_Service_Requests_Start__Stop_or_Transfer_Your_Service_Transfer_Service"> 624 <a href="/account/service/transfer">Transfer Service</a> 625 </div> 626 </div> 627</li> 628 </ul> 629</div></li> 630<li class="mobile-nav-item-container"> 631 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Service_Requests_Modify_Service_Children" aria-expanded="true" aria-controls="My_Account_Service_Requests_Modify_Service_Children"> 632<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service"> 633 <div>Modify Service</div> 634 </div><div class="nav-item-expander"></div> 635 </div> 636 637<div class="nav-item-children collapse " id="My_Account_Service_Requests_Modify_Service_Children" aria-labelledby="My_Account_Service_Requests_Modify_Service" data-parent="#My_Account_Service_Requests_Modify_Service"> 638 <ul class="level-4"> 639 640<li class="mobile-nav-item-container"> 641 <div class="mobile-nav-item"> 642 <div class="nav-item-text"> 643 <a href="/account/service/modify/">Change or Upgrade Your Service</a> 644 </div> 645 </div> 646</li> 647 648<li class="mobile-nav-item-container"> 649 <div class="mobile-nav-item "> 650<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service_Modify_Home_Service"> 651 <a href="/account/service/modify/home">Modify Home Service</a> 652 </div> 653 </div> 654</li> 655<li class="mobile-nav-item-container"> 656 <div class="mobile-nav-item "> 657<div class="nav-item-text" id="My_Account_Service_Requests_Modify_Service_Modify_Business_Service"> 658 <a href="/account/service/modify/business">Modify Business Service</a> 659 </div> 660 </div> 661</li> 662 </ul> 663</div></li> 664<li class="mobile-nav-item-container"> 665 <div class="mobile-nav-item "> 666<div class="nav-item-text" id="My_Account_Service_Requests_Security_Deposits"> 667 <a href="/account/service/deposits">Security Deposits</a> 668 </div> 669 </div> 670</li> 671<li class="mobile-nav-item-container"> 672 <div class="mobile-nav-item "> 673<div class="nav-item-text" id="My_Account_Service_Requests_Meter_Reading_Schedule"> 674 <a href="/account/service/meter-reading-schedule">Meter Reading Schedule</a> 675 </div> 676 </div> 677</li> 678<li class="mobile-nav-item-container"> 679 <div class="mobile-nav-item "> 680<div class="nav-item-text" id="My_Account_Service_Requests_Request_a_Letter_of_Credit"> 681 <a href="/account/service/letter-credit">Request a Letter of Credit</a> 682 </div> 683 </div> 684</li> 685<li class="mobile-nav-item-container"> 686 <div class="mobile-nav-item "> 687<div class="nav-item-text" id="My_Account_Service_Requests_Electric_Choice"> 688 <a href="/company/about/choice/">Electric Choice</a> 689 </div> 690 </div> 691</li> 692 </ul> 693</div></li> 694<li class="mobile-nav-item-container"> 695 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Your_Energy_Usage_Children" aria-expanded="true" aria-controls="My_Account_Your_Energy_Usage_Children"> 696<div class="nav-item-text" id="My_Account_Your_Energy_Usage"> 697 <div>Your Energy Usage</div> 698 </div><div class="nav-item-expander"></div> 699 </div> 700 701<div class="nav-item-children collapse " id="My_Account_Your_Energy_Usage_Children" aria-labelledby="My_Account_Your_Energy_Usage" data-parent="#My_Account_Your_Energy_Usage"> 702 <ul class="level-3"> 703 704<li class="mobile-nav-item-container"> 705 <div class="mobile-nav-item"> 706 <div class="nav-item-text"> 707 <a href="/account/usage/">Energy Usage Summary</a> 708 </div> 709 </div> 710</li> 711 712<li class="mobile-nav-item-container"> 713 <div class="mobile-nav-item "> 714<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Ways_To_Save"> 715 <a href="/account/usage/ways-to-save">
715Ways To Save</a> 716 </div> 717 </div> 718</li> 719<li class="mobile-nav-item-container"> 720 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Your_Energy_Usage_Compare_Rates_Children" aria-expanded="true" aria-controls="My_Account_Your_Energy_Usage_Compare_Rates_Children"> 721<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Compare_Rates"> 722 <div>Compare Rates</div> 723 </div><div class="nav-item-expander"></div> 724 </div> 725 726<div class="nav-item-children collapse " id="My_Account_Your_Energy_Usage_Compare_Rates_Children" aria-labelledby="My_Account_Your_Energy_Usage_Compare_Rates" data-parent="#My_Account_Your_Energy_Usage_Compare_Rates"> 727 <ul class="level-4"> 728 729<li class="mobile-nav-item-container"> 730 <div class="mobile-nav-item"> 731 <div class="nav-item-text"> 732 <a href="/company/about/rates/compare-rates">Compare Rates Overview</a> 733 </div> 734 </div> 735</li> 736 737<li class="mobile-nav-item-container"> 738 <div class="mobile-nav-item "> 739<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Compare_Rates_Your_Energy_Usage"> 740 <a href="/account/usage/">Your Energy Usage</a> 741 </div> 742 </div> 743</li> 744 </ul> 745</div></li> 746<li class="mobile-nav-item-container"> 747 <div class="mobile-nav-item "> 748<div class="nav-item-text" id="My_Account_Your_Energy_Usage_Energy_Tools_FAQ"> 749 <a href="/account/usage/energy-tools-faq">Energy Tools FAQ</a> 750 </div> 751 </div> 752</li> 753 </ul> 754</div></li> 755<li class="mobile-nav-item-container"> 756 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Children" aria-expanded="true" aria-controls="My_Account_Account_Settings_Children"> 757<div class="nav-item-text" id="My_Account_Account_Settings"> 758 <div>Account Settings</div> 759 </div><div class="nav-item-expander"></div> 760 </div> 761 762<div class="nav-item-children collapse " id="My_Account_Account_Settings_Children" aria-labelledby="My_Account_Account_Settings" data-parent="#My_Account_Account_Settings"> 763 <ul class="level-3"> 764 765<li class="mobile-nav-item-container"> 766 <div class="mobile-nav-item"> 767 <div class="nav-item-text"> 768 <a href="/account/settings/">Account Settings Overview</a> 769 </div> 770 </div> 771</li> 772 773<li class="mobile-nav-item-container"> 774 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Notifications_Children" aria-expanded="true" aria-controls="My_Account_Account_Settings_Notifications_Children"> 775<div class="nav-item-text" id="My_Account_Account_Settings_Notifications"> 776 <div>Notifications</div> 777 </div><div class="nav-item-expander"></div> 778 </div> 779 780<div class="nav-item-children collapse " id="My_Account_Account_Settings_Notifications_Children" aria-labelledby="My_Account_Account_Settings_Notifications" data-parent="#My_Account_Account_Settings_Notifications"> 781 <ul class="level-4"> 782 783<li class="mobile-nav-item-container"> 784 <div class="mobile-nav-item"> 785 <div class="nav-item-text"> 786 <a href="/account/settings/notifications/">Notifications Overview</a> 787 </div> 788 </div> 789</li> 790 791<li class="mobile-nav-item-container"> 792 <div class="mobile-nav-item "> 793<div class="nav-item-text" id="My_Account_Account_Settings_Notifications_Usage_Notifications"> 794 <a href="/account/settings/notifications/usage">Usage Notifications</a> 795 </div> 796 </div> 797</li> 798 </ul> 799</div></li> 800<li class="mobile-nav-item-container"> 801 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#My_Account_Account_Settings_Manage_Multiple_Accounts_Children" aria-expanded="true" aria-controls="My_Account_Account_Settings_Manage_Multiple_Accounts_Children"> 802<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts"> 803 <div>Manage Multiple Accounts</div> 804 </div><div class="nav-item-expander"></div> 805 </div> 806 807<div class="nav-item-children collapse " id="My_Account_Account_Settings_Manage_Multiple_Accounts_Children" aria-labelledby="My_Account_Account_Settings_Manage_Multiple_Accounts" data-parent="#My_Account_Account_Settings_Manage_Multiple_Accounts"> 808 <ul class="level-4"> 809 810<li class="mobile-nav-item-container"> 811 <div class="mobile-nav-item"> 812 <div class="nav-item-text"> 813 <a href="/account/settings/accounts/">View Your Accounts</a> 814 </div> 815 </div> 816</li> 817 818<li class="mobile-nav-item-container"> 819 <div class="mobile-nav-item "> 820<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Add_Account"> 821 <a href="/account/settings/accounts/add">Add Account</a> 822 </div> 823 </div> 824</li> 825<li class="mobile-nav-item-container"> 826 <div class="mobile-nav-item "> 827<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Remove_Account"> 828 <a href="/account/settings/accounts/remove">Remove Account</a> 829 </div> 830 </div> 831</li> 832<li class="mobile-nav-item-container"> 833 <div class="mobile-nav-item "> 834<div class="nav-item-text" id="My_Account_Account_Settings_Manage_Multiple_Accounts_Change_Default_Login_Account"> 835 <a href="/account/settings/default-account">Change Default Login Account</a> 836 </div> 837 </div> 838</li> 839 </ul> 840</div></li> 841<li class="mobile-nav-item-container"> 842 <div class="mobile-nav-item "> 843<div class="nav-item-text" id="My_Account_Account_Settings_Change_Account_Password"> 844 <a href="/account/settings/password">Change Account Password</a> 845 </div> 846 </div> 847</li> 848<li class="mobile-nav-item-container"> 849 <div class="mobile-nav-item "> 850<div class="nav-item-text" id="My_Account_Account_Settings_Change_Email_Address"> 851 <a href="/account/settings/email">Change Email Address</a> 852 </div> 853 </div> 854</li> 855<li class="mobile-nav-item-container"> 856 <div class="mobile-nav-item "> 857<div class="nav-item-text" id="My_Account_Account_Settings_Change_Mailing_Address"> 858 <a href="/account/settings/mailing-address">Change Mailing Address</a> 859 </div> 860 </div> 861</li> 862<li class="mobile-nav-item-container"> 863 <div class="mobile-nav-item "> 864<div class="nav-item-text" id="My_Account_Account_Settings_Change_Phone_Number"> 865 <a href="/account/settings/phone">Change Phone Number</a> 866 </div> 867 </div> 868</li> 869<li class="mobile-nav-item-container"> 870 <div class="mobile-nav-item "> 871<div class="nav-item-text" id="My_Account_Account_Settings_Change_Profile_Name">
872 <a href="/account/settings/change-name">Change Profile Name</a> 873 </div> 874 </div> 875</li> 876 </ul> 877</div></li> 878<li class="mobile-nav-item-container"> 879 <div class="mobile-nav-item "> 880<div class="nav-item-text" id="My_Account_Business_Accounts"> 881 <a href="/business/">Business Accounts</a> 882 </div> 883 </div> 884</li> 885 </ul> 886</div> 887</li> 888<li class="mobile-nav-item-container"> 889 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Outages_Children" aria-expanded="true" aria-controls="Outages_Children"> 890 <div class="nav-item-text" id="Outages"> 891 <div>Outages</div> 892 </div> 893 <div class="nav-item-expander " ></div> 894 </div> 895 896<div class="nav-item-children collapse " id="Outages_Children" aria-labelledby="Outages" data-parent="#Outages"> 897 <ul class="level-2"> 898 899<li class="mobile-nav-item-container"> 900 <div class="mobile-nav-item"> 901 <div class="nav-item-text"> 902 <a href="/outages/">Outages Overview</a> 903 </div> 904 </div> 905</li> 906 907<li class="mobile-nav-item-container"> 908 <div class="mobile-nav-item "> 909<div class="nav-item-text" id="Outages_Report_Power_Outage"> 910 <a href="/outages/report/">Report Power Outage</a> 911 </div> 912 </div> 913</li> 914<li class="mobile-nav-item-container"> 915 <div class="mobile-nav-item "> 916<div class="nav-item-text" id="Outages_Check_Outage_Status"> 917 <a href="/outages/status">Check Outage Status</a> 918 </div> 919 </div> 920</li> 921<li class="mobile-nav-item-container"> 922 <div class="mobile-nav-item "> 923<div class="nav-item-text" id="Outages_View_Outage_Map"> 924 <a href="https://outagemap.aepohio.com/">View Outage Map</a> 925 </div> 926 </div> 927</li> 928<li class="mobile-nav-item-container"> 929 <div class="mobile-nav-item "> 930<div class="nav-item-text" id="Outages_Outage_Alerts"> 931 <a href="/account/settings/notifications">Outage Alerts</a> 932 </div> 933 </div> 934</li> 935<li class="mobile-nav-item-container"> 936 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Outages_Report_Other_Problem_Children" aria-expanded="true" aria-controls="Outages_Report_Other_Problem_Children"> 937<div class="nav-item-text" id="Outages_Report_Other_Problem"> 938 <div>Report Other Problem</div> 939 </div><div class="nav-item-expander"></div> 940 </div> 941 942<div class="nav-item-children collapse " id="Outages_Report_Other_Problem_Children" aria-labelledby="Outages_Report_Other_Problem" data-parent="#Outages_Report_Other_Problem"> 943 <ul class="level-3"> 944 945<li class="mobile-nav-item-container"> 946 <div class="mobile-nav-item "> 947<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Safety_Hazard"> 948 <a href="/outages/report/safety-hazard">Report Safety Hazard</a> 949 </div> 950 </div> 951</li> 952<li class="mobile-nav-item-container"> 953 <div class="mobile-nav-item "> 954<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Tree_Problem"> 955 <a href="/outages/problem/tree">Report Tree Problem</a> 956 </div> 957 </div> 958</li> 959<li class="mobile-nav-item-container"> 960 <div class="mobile-nav-item "> 961<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Streetlight_Problem"> 962 <a href="/outages/problem/streetlight">Report Streetlight Problem</a> 963 </div> 964 </div> 965</li> 966<li class="mobile-nav-item-container"> 967 <div class="mobile-nav-item "> 968<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Outdoor_Light_Problem"> 969 <a href="/outages/problem/leased-light">Report Outdoor Light Problem</a> 970 </div> 971 </div> 972</li> 973<li class="mobile-nav-item-container"> 974 <div class="mobile-nav-item "> 975<div class="nav-item-text" id="Outages_Report_Other_Problem_Report_Power_Theft"> 976 <a href="/outages/problem/power-theft">Report Power Theft</a> 977 </div> 978 </div> 979</li> 980 </ul> 981</div></li> 982<li class="mobile-nav-item-container"> 983 <div class="mobile-nav-item "> 984<div class="nav-item-text" id="Outages_Outages_FAQ"> 985 <a href="/outages/faq">Outages FAQ</a> 986 </div> 987 </div> 988</li> 989<li class="mobile-nav-item-container"> 990 <div class="mobile-nav-item "> 991<div class="nav-item-text" id="Outages_Outage_Verification_Letter"> 992 <a href="/outages/verification-letter">Outage Verification Letter</a> 993 </div> 994 </div> 995</li> 996 </ul> 997</div> 998</li> 999<li class="mobile-nav-item-container"> 1000 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Children" aria-expanded="true" aria-controls="Savings_Children"> 1001 <div class="nav-item-text" id="Savings"> 1002 <div>Savings</div> 1003 </div> 1004 <div class="nav-item-expander " ></div> 1005 </div> 1006 1007<div class="nav-item-children collapse " id="Savings_Children" aria-labelledby="Savings" data-parent="#Savings"> 1008 <ul class="level-2"> 1009 1010<li class="mobile-nav-item-container"> 1011 <div class="mobile-nav-item"> 1012 <div class="nav-item-text"> 1013 <a href="/savings/">Savings Overview</a> 1014 </div> 1015 </div> 1016</li> 1017 1018<li class="mobile-nav-item-container"> 1019 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Children"> 1020<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home"> 1021 <div>Money and Energy Savings for Your Home</div> 1022 </div><div class="nav-item-expander"></div> 1023 </div> 1024 1025<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home"> 1026 <ul class="level-3"> 1027 1028<li class="mobile-nav-item-container"> 1029 <div class="mobile-nav-item"> 1030 <div class="nav-item-text"> 1031 <a href="/savings/home/">Home Savings Overview</a> 1032 </div> 1033 </div> 1034</li> 1035 1036<li class="mobile-nav-item-container"> 1037 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Children"> 1038<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs"> 1039 <div>Money Saving Programs</div> 1040 </div><div class="nav-item-expander"></div> 1041 </div> 1042 1043<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs"> 1044 <ul class="level-4"> 1045 1046<li class="mobile-nav-item-container"> 1047 <div class="mobile-nav-item"> 1048 <div class="nav-item-text"> 1049 <a href="/savings/home/money-saving-programs/">Money Saving Programs Overview</a> 1050 </div> 1051 </div> 1052</li> 1053 1054<li class="mobile-nav-item-container"> 1055 <div class="mobile-nav-item "> 1056<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Power_Rewards"> 1057 <a href="/savings/home/money-saving-programs/power-rewards/">Power Rewards</a> 1058 </div> 1059 </div> 1060</li> 1061<li class="mobile-nav-item-container"> 1062 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_Children"> 1063<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup"> 1064 <div>Virtual Home Energy Checkup</div> 1065 </div><div class="nav-item-expander"></div> 1066 </div> 1067 1068<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup"> 1069 <ul class="level-5"> 1070 1071<li class="mobile-nav-item-container"> 1072 <div class="mobile-nav-item"> 1073 <div class="nav-item-text"> 1074 <a href="/savings/home/money-saving-programs/virtual-home-energy-walkthrough/">Virtual Home Energy Checkup Overview</a> 1075 </div> 1076 </div> 1077</li> 1078 1079<li class="mobile-nav-item-container"> 1080 <div class="mobile-nav-item "> 1081<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_Energy_Dashboard"> 1082 <a href="http://aepohio.com/Usage">Energy Dashboard</a> 1083 </div> 1084 </div> 1085</li> 1086<li class="mobile-nav-item-container"> 1087 <div class="mobile-nav-item "> 1088<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_Bill_Help_Tool"> 1089 <a href="http://aepohio.com/BillHelp">Bill Help Tool</a> 1090 </div> 1091 </div> 1092</li> 1093<li class="mobile-nav-item-container"> 1094 <div class="mobile-nav-item "> 1095<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Money_Saving_Programs_Virtual_Home_Energy_Checkup_HELP"> 1096 <a href="https://www.aepohio.com/savings/home/energy/high-efficiency-low-income/">HELP</a> 1097 </div> 1098 </div> 1099</li> 1100 </ul> 1101</div></li> 1102 </ul> 1103</div></li> 1104<li class="mobile-nav-item-container"> 1105 <div class="mobile-nav-item "> 1106<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_HELP_Program"> 1107 <a href="/savings/home/energy/high-efficiency-low-income/">HELP Program</a> 1108 </div> 1109 </div> 1110</li> 1111<li class="mobile-nav-item-container"> 1112 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children"> 1113<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy"> 1114 <div>Save Energy</div> 1115 </div><div class="nav-item-expander"></div> 1116 </div> 1117 1118<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy"> 1119 <ul class="level-4"> 1120 1121<li class="mobile-nav-item-container"> 1122 <div class="mobile-nav-item"> 1123 <div class="nav-item-text"> 1124 <a href="/savings/home/energy/">Save Energy Overview</a> 1125 </div> 1126 </div> 1127</li> 1128 1129<li class="mobile-nav-item-container"> 1130 <div class="mobile-nav-item "> 1131<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Winter_Heating"> 1132 <a href="/savings/home/energy/winter-heating">Winter Heating</a> 1133 </div> 1134 </div> 1135</li> 1136<li class="mobile-nav-item-container"> 1137 <div class="mobile-nav-item "> 1138<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Appliances___Electronics"> 1139 <a href="/savings/home/energy/appliances-electronics/">Appliances & Electronics</a> 1140 </div> 1141 </div> 1142</li> 1143<li class="mobile-nav-item-container"> 1144 <div class="mobile-nav-item "> 1145<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Heating___Cooling"> 1146 <a href="/savings/home/energy/Heating-Cooling">Heating & Cooling</a> 1147 </div> 1148 </div> 1149</li> 1150<li class="mobile-nav-item-container"> 1151 <div class="mobile-nav-item "> 1152<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Landscaping"> 1153 <a href="/savings/home/energy/landscaping">Landscaping</a> 1154 </div> 1155 </div> 1156</li> 1157<li class="mobile-nav-item-container"> 1158 <div class="mobile-nav-item "> 1159<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Lighting"> 1160 <a href="/savings/home/energy/Lighting">Lighting</a> 1161 </div> 1162 </div> 1163</li> 1164<li class="mobile-nav-item-container"> 1165 <div class="mobile-nav-item "> 1166<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Home_Save_Energy_Water_Heating"> 1167 <a href="/savings/home/energy/Water-Heating">Water Heating</a> 1168 </div> 1169 </div> 1170</li> 1171 </ul> 1172</div></li> 1173 </ul> 1174</div></li> 1175<li class="mobile-nav-item-container"> 1176 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Business_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Business_Children"> 1177<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business"> 1178 <div>Money and Energy Savings for Your Business</div> 1179 </div><div class="nav-item-expander"></div> 1180 </div> 1181 1182<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Business_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Business" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Business"> 1183 <ul class="level-3"> 1184 1185<li class="mobile-nav-item-container"> 1186 <div class="mobile-nav-item"> 1187 <div class="nav-item-text"> 1188 <a href="/savings/business/">Money and Energy Savings for Your Business Overview</a> 1189 </div> 1190 </div> 1191</li> 1192 1193<li class="mobile-nav-item-container"> 1194 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children" aria-expanded="true" aria-controls="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children"> 1195<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy"> 1196 <div>Save Energy</div> 1197 </div><div class="nav-item-expander"></div> 1198 </div> 1199 1200<div class="nav-item-children collapse " id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Children" aria-labelledby="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy" data-parent="#Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy"> 1201 <ul class="level-4"> 1202 1203<li class="mobile-nav-item-container"> 1204 <div class="mobile-nav-item"> 1205 <div class="nav-item-text"> 1206 <a href="/savings/business/energy/">Save Energy Overview</a> 1207 </div> 1208 </div> 1209</li> 1210 1211<li class="mobile-nav-item-container"> 1212 <div class="mobile-nav-item "> 1213<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Heating___Cooling__HVAC_"> 1214 <a href="/savings/business/energy/Heating-Cooling">Heating & Cooling (HVAC)</a> 1215 </div> 1216 </div> 1217</li> 1218<li class="mobile-nav-item-container"> 1219 <div class="mobile-nav-item "> 1220<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Lighting"> 1221 <a href="/savings/business/energy/Lighting">Lighting</a> 1222 </div> 1223 </div> 1224</li> 1225<li class="mobile-nav-item-container"> 1226 <div class="mobile-nav-item "> 1227<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Motors___Drives"> 1228 <a href="/savings/business/energy/Motors-Drives">Motors & Drives</a> 1229 </div> 1230 </div> 1231</li> 1232<li class="mobile-nav-item-container"> 1233 <div class="mobile-nav-item "> 1234<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Save_Energy_Refrigeration"> 1235 <a href="/savings/business/energy/Refrigeration">Refrigeration</a> 1236 </div> 1237 </div> 1238</li> 1239 </ul> 1240</div></li> 1241<li class="mobile-na
1241v-item-container"> 1242 <div class="mobile-nav-item "> 1243<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_AEP_Ohio_Newsletter"> 1244 <a href="/savings/business/newsletter">AEP Ohio Newsletter</a> 1245 </div> 1246 </div> 1247</li> 1248<li class="mobile-nav-item-container"> 1249 <div class="mobile-nav-item "> 1250<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Temperature_Tracker"> 1251 <a href="/savings/business/temperature">Temperature Tracker</a> 1252 </div> 1253 </div> 1254</li> 1255<li class="mobile-nav-item-container"> 1256 <div class="mobile-nav-item "> 1257<div class="nav-item-text" id="Savings_Money_and_Energy_Savings_for_Your_Business_Savings_Toolkit"> 1258 <a href="/savings/business/toolkit/">Savings Toolkit</a> 1259 </div> 1260 </div> 1261</li> 1262 </ul> 1263</div></li> 1264<li class="mobile-nav-item-container"> 1265 <div class="mobile-nav-item "> 1266<div class="nav-item-text" id="Savings_Your_Energy_Usage"> 1267 <a href="/account/usage/">Your Energy Usage</a> 1268 </div> 1269 </div> 1270</li> 1271<li class="mobile-nav-item-container"> 1272 <div class="mobile-nav-item "> 1273<div class="nav-item-text" id="Savings_Payment_Assistance"> 1274 <a href="/account/bills/pay/assistance/">Payment Assistance</a> 1275 </div> 1276 </div> 1277</li> 1278<li class="mobile-nav-item-container"> 1279 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Savings_Electrification_Children" aria-expanded="true" aria-controls="Savings_Electrification_Children"> 1280<div class="nav-item-text" id="Savings_Electrification"> 1281 <div>Electrification</div> 1282 </div><div class="nav-item-expander"></div> 1283 </div> 1284 1285<div class="nav-item-children collapse " id="Savings_Electrification_Children" aria-labelledby="Savings_Electrification" data-parent="#Savings_Electrification"> 1286 <ul class="level-3"> 1287 1288<li class="mobile-nav-item-container"> 1289 <div class="mobile-nav-item"> 1290 <div class="nav-item-text"> 1291 <a href="/savings/electrification">Electrification Overview</a> 1292 </div> 1293 </div> 1294</li> 1295 1296<li class="mobile-nav-item-container"> 1297 <div class="mobile-nav-item "> 1298<div class="nav-item-text" id="Savings_Electrification_Find_a_Solution_Provider"> 1299 <a href="/savings/electrification/Find-A-Provider">Find a Solution Provider</a> 1300 </div> 1301 </div> 1302</li> 1303<li class="mobile-nav-item-container"> 1304 <div class="mobile-nav-item "> 1305<div class="nav-item-text" id="Savings_Electrification_Technology_Library"> 1306 <a href="/savings/electrification/Technology-Library/">Technology Library</a> 1307 </div> 1308 </div> 1309</li> 1310 </ul> 1311</div></li> 1312 </ul> 1313</div> 1314</li> 1315<li class="mobile-nav-item-container"> 1316 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Children" aria-expanded="true" aria-controls="Community_Children"> 1317 <div class="nav-item-text" id="Community"> 1318 <div>Community</div> 1319 </div> 1320 <div class="nav-item-expander " ></div> 1321 </div> 1322 1323<div class="nav-item-children collapse " id="Community_Children" aria-labelledby="Community" data-parent="#Community"> 1324 <ul class="level-2"> 1325 1326<li class="mobile-nav-item-container"> 1327 <div class="mobile-nav-item"> 1328 <div class="nav-item-text"> 1329 <a href="/community/">Community Overview</a> 1330 </div> 1331 </div> 1332</li> 1333 1334<li class="mobile-nav-item-container"> 1335 <div class="mobile-nav-item "> 1336<div class="nav-item-text" id="Community_Linden_Community"> 1337 <a href="/community/Linden">Linden Community</a> 1338 </div> 1339 </div> 1340</li> 1341<li class="mobile-nav-item-container"> 1342 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Caring_For_Our_Community_Children" aria-expanded="true" aria-controls="Community_Caring_For_Our_Community_Children"> 1343<div class="nav-item-text" id="Community_Caring_For_Our_Community"> 1344 <div>Caring For Our Community</div> 1345 </div><div class="nav-item-expander"></div> 1346 </div> 1347 1348<div class="nav-item-children collapse " id="Community_Caring_For_Our_Community_Children" aria-labelledby="Community_Caring_For_Our_Community" data-parent="#Community_Caring_For_Our_Community"> 1349 <ul class="level-3"> 1350 1351<li class="mobile-nav-item-container"> 1352 <div class="mobile-nav-item"> 1353 <div class="nav-item-text"> 1354 <a href="/community/caring/">Caring For Our Community Overview</a> 1355 </div> 1356 </div> 1357</li> 1358 1359<li class="mobile-nav-item-container"> 1360 <div class="mobile-nav-item "> 1361<div class="nav-item-text" id="Community_Caring_For_Our_Community_Volunteering"> 1362 <a href="/community/caring/volunteerism">Volunteering</a> 1363 </div> 1364 </div> 1365</li> 1366<li class="mobile-nav-item-container"> 1367 <div class="mobile-nav-item "> 1368<div class="nav-item-text" id="Community_Caring_For_Our_Community_Neighbor_to_Neighbor"> 1369 <a href="/community/caring/neighbor-to-neighbor">Neighbor to Neighbor</a> 1370 </div> 1371 </div> 1372</li> 1373<li class="mobile-nav-item-container"> 1374 <div class="mobile-nav-item "> 1375<div class="nav-item-text" id="Community_Caring_For_Our_Community_Featured_Stories"> 1376 <a href="/community/caring/featured-stories">Featured Stories</a> 1377 </div> 1378 </div> 1379</li> 1380 </ul> 1381</div></li> 1382<li class="mobile-nav-item-container"> 1383 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Growing_Our_Community_Children" aria-expanded="true" aria-controls="Community_Growing_Our_Community_Children"> 1384<div class="nav-item-text" id="Community_Growing_Our_Community"> 1385 <div>Growing Our Community</div> 1386 </div><div class="nav-item-expander"></div> 1387 </div> 1388 1389<div class="nav-item-children collapse " id="Community_Growing_Our_Community_Children" aria-labelledby="Community_Growing_Our_Community" data-parent="#Community_Growing_Our_Community"> 1390 <ul class="level-3"> 1391 1392<li class="mobile-nav-item-container"> 1393 <div class="mobile-nav-item"> 1394 <div class="nav-item-text"> 1395 <a href="/community/growing/">Growing Our Community Overview</a> 1396 </div> 1397 </div> 1398</li> 1399 1400<li class="mobile-nav-item-container"> 1401 <div class="mobile-nav-item "> 1402<div class="nav-item-text" id="Community_Growing_Our_Community_Community___Customer_Experience_External_Affairs"> 1403 <a href="/community/growing/managers/">Community & Customer Experience/External Affairs</a> 1404 </div> 1405 </div> 1406</li> 1407 </ul> 1408</div></li> 1409<li class="mobile-nav-item-container"> 1410 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Children" aria-expanded="true" aria-controls="Community_Power_Projects___Plans_Children"> 1411<div class="nav-item-text" id="Community_Power_Projects___Plans"> 1412 <div>Power Projects & Plans</div> 1413 </div><div class="nav-item-expander"></div> 1414 </div> 1415 1416<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Children" aria-labelledby="Community_Power_Projects___Plans" data-parent="#Community_Power_Projects___Plans"> 1417 <ul class="level-3"> 1418 1419<li class="mobile-nav-item-container"> 1420 <div class="mobile-nav-item"> 1421 <div class="nav-item-text"> 1422 <a href="/community/projects/">Power Projects & Plans Overview</a> 1423 </div> 1424 </div> 1425</li> 1426 1427<li class="mobile-nav-item-container"> 1428 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Smart_Grid_Children" aria-expanded="true" aria-controls="Community_Power_Projects___Plans_Smart_Grid_Children"> 1429<div class="nav-item-text" id="Community_Power_Projects___Plans_Smart_Grid"> 1430 <div>Smart Grid</div> 1431 </div><div class="nav-item-expander"></div> 1432 </div> 1433 1434<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Smart_Grid_Children" aria-labelledby="Community_Power_Projects___Plans_Smart_Grid" data-parent="#Community_Power_Projects___Plans_Smart_Grid"> 1435 <ul class="level-4"> 1436 1437<li class="mobile-nav-item-container"> 1438 <div class="mobile-nav-item"> 1439 <div class="nav-item-text"> 1440 <a href="/community/projects/smart-grid/">Smart Grid Overview</a> 1441 </div> 1442 </div> 1443</li> 1444 1445<li class="mobile-nav-item-container"> 1446 <div class="mobile-nav-item "> 1447<div class="nav-item-text" id="Community_Power_Projects___Plans_Smart_Grid_Smart_Meters"> 1448 <a href="/community/projects/smart-grid/smart-meters">Smart Meters</a> 1449 </div> 1450 </div> 1451</li> 1452 </ul> 1453</div></li> 1454<li class="mobile-nav-item-container"> 1455 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children" aria-expanded="true" aria-controls="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children"> 1456<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming"> 1457 <div>Reliability & Tree Trimming</div> 1458 </div><div class="nav-item-expander"></div> 1459 </div> 1460 1461<div class="nav-item-children collapse " id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Children" aria-labelledby="Community_Power_Projects___Plans_Reliability___Tree_Trimming" data-parent="#Community_Power_Projects___Plans_Reliability___Tree_Trimming"> 1462 <ul class="level-4"> 1463 1464<li class="mobile-nav-item-container"> 1465 <div class="mobile-nav-item"> 1466 <div class="nav-item-text"> 1467 <a href="/community/projects/tree-trimming">Reliability & Tree Trimming Overview</a> 1468 </div> 1469 </div> 1470</li> 1471 1472<li class="mobile-nav-item-container"> 1473 <div class="mobile-nav-item "> 1474<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Central_Columbus"> 1475 <a href="/community/projects/tree-trimming/central-columbus">Central Columbus</a> 1476 </div> 1477 </div> 1478</li> 1479<li class="mobile-nav-item-container"> 1480 <div class="mobile-nav-item "> 1481<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Northern_Columbus"> 1482 <a href="/community/projects/tree-trimming/northern-columbus">Northern Columbus</a> 1483 </div> 1484 </div> 1485</li> 1486<li class="mobile-nav-item-container"> 1487 <div class="mobile-nav-item "> 1488<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_West_Columbus"> 1489 <a href="/community/projects/tree-trimming/west-columbus">West Columbus</a> 1490 </div> 1491 </div> 1492</li> 1493<li class="mobile-nav-item-container"> 1494 <div class="mobile-nav-item "> 1495<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Tree_Trimming_Support"> 1496 <a href="/community/projects/tree-trimming/support">Tree Trimming Support</a> 1497 </div> 1498 </div> 1499</li> 1500<li class="mobile-nav-item-container"> 1501 <div class="mobile-nav-item "> 1502<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Plan_Before_You_Plant"> 1503 <a href="/community/projects/tree-trimming/plan-before-planting">Plan Before You Plant</a> 1504 </div> 1505 </div> 1506</li> 1507<li class="mobile-nav-item-container"> 1508 <div class="mobile-nav-item "> 1509<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Proactive_Tree_Trimming"> 1510 <a href="/community/projects/tree-trimming/proactive-process">Proactive Tree Trimming</a> 1511 </div> 1512 </div> 1513</li> 1514<li class="mobile-nav-item-container"> 1515 <div class="mobile-nav-item "> 1516<div class="nav-item-text" id="Community_Power_Projects___Plans_Reliability___Tree_Trimming_Trim_to_Treat"> 1517 <a href="/community/projects/tree-trimming/trim-to-treat">Trim to Treat</a> 1518 </div> 1519 </div> 1520</li> 1521 </ul> 1522</div></li> 1523<li class="mobile-nav-item-container"> 1524 <div class="mobile-nav-item "> 1525<div class="nav-item-text" id="Community_Power_Projects___Plans_Trim_to_Treat"> 1526 <a href="/community/projects/trim-to-treat">Trim to Treat</a> 1527 </div> 1528 </div> 1529</li> 1530<li class="mobile-nav-item-container"> 1531 <div class="mobile-nav-item "> 1532<div class="nav-item-text" id="Community_Power_Projects___Plans_Scioto_Darby_Creek"> 1533 <a href="/community/projects/scioto-darby-creek/">Scioto Darby Creek</a> 1534 </div> 1535 </div> 1536</li> 1537<li class="mobile-nav-item-container"> 1538 <div class="mobile-nav-item "> 1539<div class="nav-item-text" id="Community_Power_Projects___Plans_Scioto_Darby_Creek_Comments"> 1540 <a href="/community/projects/scioto-darby-creek/comment">Scioto Darby Creek Comments</a> 1541 </div> 1542 </div> 1543</li> 1544 </ul> 1545</div></li> 1546<li class="mobile-nav-item-container"> 1547 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Community_Energy_Education_Children" aria-expanded="true" aria-controls="Community_Energy_Education_Children"> 1548<div class="nav-item-text" id="Community_Energy_Education"> 1549 <div>Energy Education</div> 1550 </div><div class="nav-item-expander"></div> 1551 </div> 1552 1553<div class="nav-item-children collapse " id="Community_Energy_Education_Children" aria-labelledby="Community_Energy_Education" data-parent="#Community_Energy_Education"> 1554 <ul class="level-3"> 1555 1556<li class="mobile-nav-item-container"> 1557 <div class="mobile-nav-item"> 1558 <div class="nav-item-text"> 1559 <a href="/community/education/">Energy Education Overview</a> 1560 </div> 1561 </div> 1562</li> 1563 1564<li class="mobile-nav-item-container"> 1565 <div class="mobile-nav-item "> 1566<div class="nav-item-text" id="Community_Energy_Education_e3_Smart_STEM_Program"> 1567 <a href="/community/education/e3-smart">e3 Smart STEM Program</a> 1568 </div> 1569 </div> 1570</li> 1571<li class="mobile-nav-item-container"> 1572 <div class="mobile-nav-item "> 1573<div class="nav-item-text" id="Community_Energy_Education_Kids___Teachers"> 1574 <a href="/community/education/kids-teachers/">Kids & Teachers</a> 1575 </div> 1576 </div> 1577</li> 1578<li class="mobile-nav-item-container"> 1579 <div class="mobile-nav-item "> 1580<div class="nav-item-text" id="Community_Energy_Education_Recreation"> 1581 <a href="/community/education/recreation">Recreation</a> 1582 </div> 1583 </div> 1584</li> 1585<li class="mobile-nav-item-container"> 1586 <div class="mobile-nav-item "> 1587<div class="nav-item-text" id="Community_Energy_Education_Electric___Magnetic_Fields"> 1588 <a href="/community/education/emf">Electric & Magnetic Fields</a> 1589 </div> 1590 </div> 1591</li> 1592 </ul> 1593</div></li> 1594<li class="mobile-nav-item-container"> 1595 <div class="mobile-nav-item "> 1596<div class="nav-item-text" id="Community_Clean_Energy"> 1597 <a href="/clean-energy/">Clean Energy</a> 1598 </div> 1599 </div> 1600</li> 1601<li class="mobile-nav-item-container"> 1602 <div class="mobile-nav-item "> 1603<div class="nav-item-text" id="Community_Economic_Development"> 1604 <a href="/company/economic/">Economic Development</a> 1605 </div> 1606 </div> 1607</li> 1608<li class="mobile-nav-item-container"> 1609 <div class="mobile-nav-item "> 1610<div class="nav-item-text" id="Community_Electric_Cars"> 1611 <a href="/clean-energy/electric-cars/">Electric Cars</a> 1612 </div> 1613 </div> 1614</li> 1615<li class="mobile-nav-item-container"> 1616 <div class="mobile-nav-item "> 1617<div class="nav-item-text" id="Community_Electrification_for_Your_Business"> 1618 <a href="/clean-energy/electrification-for-business/">Electrification for Your Business</a> 1619 </div> 1620 </div> 1621</li> 1622<li class="mobile-nav-item-container"> 1623 <div class="mobile-nav-item "> 1624<div class="nav-item-text" id="Community_Featured_Stories"> 1625 <a href="/community/caring/featured-stories">Featured Stories</a> 1626 </div> 1627 </div> 1628</li> 1629 </ul> 1630</div> 1631</li> 1632<li class="mobile-nav-item-container"> 1633 <div class="mobile-nav-item has-children " data-toggle="collapse" data-target="#Contact_Children" aria-expanded="true" aria-controls="Contact_Children"> 1634 <div class="nav-item-text" id="Contact"> 1635 <div>Contact</div> 1636 </div> 1637 <div class="nav-ite
1637m-expander " ></div> 1638 </div> 1639 1640<div class="nav-item-children collapse show" id="Contact_Children" aria-labelledby="Contact" data-parent="#Contact"> 1641 <ul class="level-2"> 1642 1643<li class="mobile-nav-item-container"> 1644 <div class="mobile-nav-item selected"> 1645 <div class="nav-item-text"> 1646 <a href="/contact">Contact Us</a> 1647 </div> 1648 </div> 1649</li> 1650 1651<li class="mobile-nav-item-container"> 1652 <div class="mobile-nav-item "> 1653<div class="nav-item-text" id="Contact_Update_Account_Settings"> 1654 <a href="/account/settings">Update Account Settings</a> 1655 </div> 1656 </div> 1657</li> 1658<li class="mobile-nav-item-container"> 1659 <div class="mobile-nav-item "> 1660<div class="nav-item-text" id="Contact_Pay_Bill"> 1661 <a href="/account/bills/pay">Pay Bill</a> 1662 </div> 1663 </div> 1664</li> 1665<li class="mobile-nav-item-container"> 1666 <div class="mobile-nav-item "> 1667<div class="nav-item-text" id="Contact_Get_Payment_Assistance"> 1668 <a href="/account/bills/pay/assistance">Get Payment Assistance</a> 1669 </div> 1670 </div> 1671</li> 1672<li class="mobile-nav-item-container"> 1673 <div class="mobile-nav-item "> 1674<div class="nav-item-text" id="Contact_Report_an_Outage"> 1675 <a href="/outages/report">Report an Outage</a> 1676 </div> 1677 </div> 1678</li> 1679<li class="mobile-nav-item-container"> 1680 <div class="mobile-nav-item "> 1681<div class="nav-item-text" id="Contact_Start__Stop___Transfer"> 1682 <a href="/account/service/start-stop-transfer">Start, Stop & Transfer</a> 1683 </div> 1684 </div> 1685</li> 1686<li class="mobile-nav-item-container"> 1687 <div class="mobile-nav-item "> 1688<div class="nav-item-text" id="Contact_Aepril_Digital_Assistant"> 1689 <a href="/contact/aepril">Aepril Digital Assistant</a> 1690 </div> 1691 </div> 1692</li> 1693 </ul> 1694</div> 1695</li> 1696<li class="mobile-nav-item-container"> 1697 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Safety_Children" aria-expanded="true" aria-controls="Safety_Children"> 1698 <div class="nav-item-text" id="Safety"> 1699 <div>Safety</div> 1700 </div> 1701 <div class="nav-item-expander " ></div> 1702 </div> 1703 1704<div class="nav-item-children collapse " id="Safety_Children" aria-labelledby="Safety" data-parent="#Safety"> 1705 <ul class="level-2"> 1706 1707<li class="mobile-nav-item-container"> 1708 <div class="mobile-nav-item"> 1709 <div class="nav-item-text"> 1710 <a href="/safety/">Safety Overview</a> 1711 </div> 1712 </div> 1713</li> 1714 1715<li class="mobile-nav-item-container"> 1716 <div class="mobile-nav-item "> 1717<div class="nav-item-text" id="Safety_Order_Safety_DVD"> 1718 <a href="/safety/dvd">Order Safety DVD</a> 1719 </div> 1720 </div> 1721</li> 1722<li class="mobile-nav-item-container"> 1723 <div class="mobile-nav-item "> 1724<div class="nav-item-text" id="Safety_Power_Line_Safety"> 1725 <a href="/safety/power-lines">Power Line Safety</a> 1726 </div> 1727 </div> 1728</li> 1729<li class="mobile-nav-item-container"> 1730 <div class="mobile-nav-item "> 1731<div class="nav-item-text" id="Safety_Staying_Safe_at_Home"> 1732 <a href="/safety/home">Staying Safe at Home</a> 1733 </div> 1734 </div> 1735</li> 1736<li class="mobile-nav-item-container"> 1737 <div class="mobile-nav-item "> 1738<div class="nav-item-text" id="Safety_Contractor_Safety"> 1739 <a href="/safety/contractor">Contractor Safety</a> 1740 </div> 1741 </div> 1742</li> 1743<li class="mobile-nav-item-container"> 1744 <div class="mobile-nav-item "> 1745<div class="nav-item-text" id="Safety_Emergency_Responders"> 1746 <a href="/safety/emergency-responders">Emergency Responders</a> 1747 </div> 1748 </div> 1749</li> 1750 </ul> 1751</div> 1752</li> 1753<li class="mobile-nav-item-container"> 1754 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_Children" aria-expanded="true" aria-controls="Company_Children"> 1755 <div class="nav-item-text" id="Company"> 1756 <div>Company</div> 1757 </div> 1758 <div class="nav-item-expander " ></div> 1759 </div> 1760 1761<div class="nav-item-children collapse " id="Company_Children" aria-labelledby="Company" data-parent="#Company"> 1762 <ul class="level-2"> 1763 1764<li class="mobile-nav-item-container"> 1765 <div class="mobile-nav-item"> 1766 <div class="nav-item-text"> 1767 <a href="/company/">Company Overview</a> 1768 </div> 1769 </div> 1770</li> 1771 1772<li class="mobile-nav-item-container"> 1773 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_Children" aria-expanded="true" aria-controls="Company_About_Us_Children"> 1774<div class="nav-item-text" id="Company_About_Us"> 1775 <div>About Us</div> 1776 </div><div class="nav-item-expander"></div> 1777 </div> 1778 1779<div class="nav-item-children collapse " id="Company_About_Us_Children" aria-labelledby="Company_About_Us" data-parent="#Company_About_Us"> 1780 <ul class="level-3"> 1781 1782<li class="mobile-nav-item-container"> 1783 <div class="mobile-nav-item"> 1784 <div class="nav-item-text"> 1785 <a href="/company/about/">About Us Overview</a> 1786 </div> 1787 </div> 1788</li> 1789 1790<li class="mobile-nav-item-container"> 1791 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_Children"> 1792<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice"> 1793 <div>AEP Ohio Electric Choice</div> 1794 </div><div class="nav-item-expander"></div> 1795 </div> 1796 1797<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice"> 1798 <ul class="level-4"> 1799 1800<li class="mobile-nav-item-container"> 1801 <div class="mobile-nav-item"> 1802 <div class="nav-item-text"> 1803 <a href="/company/about/choice/">AEP Ohio Electric Choice Overview</a> 1804 </div> 1805 </div> 1806</li> 1807 1808<li class="mobile-nav-item-container"> 1809 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children"> 1810<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers"> 1811 <div>
1811Choice for Business Customers</div> 1812 </div><div class="nav-item-expander"></div> 1813 </div> 1814 1815<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers"> 1816 <ul class="level-5"> 1817 1818<li class="mobile-nav-item-container"> 1819 <div class="mobile-nav-item"> 1820 <div class="nav-item-text"> 1821 <a href="/company/about/choice/business/">Choice for Business Customers Overview</a> 1822 </div> 1823 </div> 1824</li> 1825 1826<li class="mobile-nav-item-container"> 1827 <div class="mobile-nav-item "> 1828<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Glossary_for_Business_Customers"> 1829 <a href="/company/about/choice/business/glossary">Glossary for Business Customers</a> 1830 </div> 1831 </div> 1832</li> 1833<li class="mobile-nav-item-container"> 1834 <div class="mobile-nav-item "> 1835<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Lists_of_Active_Providers"> 1836 <a href="/company/about/choice/business/provider">Lists of Active Providers</a> 1837 </div> 1838 </div> 1839</li> 1840<li class="mobile-nav-item-container"> 1841 <div class="mobile-nav-item "> 1842<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Notification___Metering_Point"> 1843 <a href="/company/about/choice/business/notification-metering">Notification & Metering Point</a> 1844 </div> 1845 </div> 1846</li> 1847<li class="mobile-nav-item-container"> 1848 <div class="mobile-nav-item "> 1849<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Questions_to_Ask_a_Potential_Provider"> 1850 <a href="/company/about/choice/business/questions">Questions to Ask a Potential Provider</a> 1851 </div> 1852 </div> 1853</li> 1854<li class="mobile-nav-item-container"> 1855 <div class="mobile-nav-item "> 1856<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Resources"> 1857 <a href="/company/about/choice/business/resources">Resources</a> 1858 </div> 1859 </div> 1860</li> 1861<li class="mobile-nav-item-container"> 1862 <div class="mobile-nav-item "> 1863<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Manage_Usage_History_Access"> 1864 <a href="/company/about/choice/business/shared-list">Manage Usage History Access</a> 1865 </div> 1866 </div> 1867</li> 1868<li class="mobile-nav-item-container"> 1869 <div class="mobile-nav-item "> 1870<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Business_Customers_Business_FAQs"> 1871 <a href="/company/about/choice/business/#faq">Business FAQs</a> 1872 </div> 1873 </div> 1874</li> 1875 </ul> 1876</div></li> 1877<li class="mobile-nav-item-container"> 1878 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Children"> 1879<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers"> 1880 <div>CRES Providers</div> 1881 </div><div class="nav-item-expander"></div> 1882 </div> 1883 1884<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers"> 1885 <ul class="level-5"> 1886 1887<li class="mobile-nav-item-container"> 1888 <div class="mobile-nav-item"> 1889 <div class="nav-item-text"> 1890 <a href="/company/about/choice/cres/">CRES Providers Overview</a> 1891 </div> 1892 </div> 1893</li> 1894 1895<li class="mobile-nav-item-container"> 1896 <div class="mobile-nav-item "> 1897<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Aggregator_Registration"> 1898 <a href="/company/about/choice/cres/aggregator">Aggregator Registration</a> 1899 </div> 1900 </div> 1901</li> 1902<li class="mobile-nav-item-container"> 1903 <div class="mobile-nav-item "> 1904<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Business_Partner_Portal"> 1905 <a href="/company/about/choice/cres/business-portal">Business Partner Portal</a> 1906 </div> 1907 </div> 1908</li> 1909<li class="mobile-nav-item-container"> 1910 <div class="mobile-nav-item "> 1911<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_CRES_Calculations_Processes"> 1912 <a href="/company/about/choice/cres/calculations">CRES Calculations Processes</a> 1913 </div> 1914 </div> 1915</li> 1916<li class="mobile-nav-item-container"> 1917 <div class="mobile-nav-item "> 1918<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_CRES_Provider_Handbook"> 1919 <a href="/company/about/choice/cres/provider-handbook">CRES Provider Handbook</a> 1920 </div> 1921 </div> 1922</li> 1923<li class="mobile-nav-item-container"> 1924 <div class="mobile-nav-item "> 1925<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_CRES_Provider_Registration"> 1926 <a href="/company/about/choice/cres/provider">CRES Provider Registration</a> 1927 </div> 1928 </div> 1929</li> 1930<li class="mobile-nav-item-container"> 1931 <div class="mobile-nav-item "> 1932<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_CRES_Provider_Workshops"> 1933 <a href="/company/about/choice/cres/provider-workshops">CRES Provider Workshops</a> 1934 </div> 1935 </div> 1936</li> 1937<li class="mobile-nav-item-container"> 1938 <div class="mobile-nav-item "> 1939<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_CRES_Unaccounted_For_Energy">
1940 <a href="/company/about/choice/cres/unaccounted-energy">CRES Unaccounted For Energy</a> 1941 </div> 1942 </div> 1943</li> 1944<li class="mobile-nav-item-container"> 1945 <div class="mobile-nav-item "> 1946<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_EDI_Test_Schedules"> 1947 <a href="/company/about/choice/cres/edi-test-schedules">EDI Test Schedules</a> 1948 </div> 1949 </div> 1950</li> 1951<li class="mobile-nav-item-container"> 1952 <div class="mobile-nav-item "> 1953<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_EDI_Testing___Certification"> 1954 <a href="/company/about/choice/cres/edi-testing-certification">EDI Testing & Certification</a> 1955 </div> 1956 </div> 1957</li> 1958<li class="mobile-nav-item-container"> 1959 <div class="mobile-nav-item "> 1960<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Enroll_From_Your_Wallet"> 1961 <a href="/company/about/choice/cres/enroll-from-your-wallet">Enroll From Your Wallet</a> 1962 </div> 1963 </div> 1964</li> 1965<li class="mobile-nav-item-container"> 1966 <div class="mobile-nav-item "> 1967<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Load_Profiles"> 1968 <a href="/company/about/choice/cres/load-profiles">Load Profiles</a> 1969 </div> 1970 </div> 1971</li> 1972<li class="mobile-nav-item-container"> 1973 <div class="mobile-nav-item "> 1974<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Meter_Reading_Schedule___Codes"> 1975 <a href="/company/about/choice/cres/meter-schedules">Meter Reading Schedule & Codes</a> 1976 </div> 1977 </div> 1978</li> 1979<li class="mobile-nav-item-container"> 1980 <div class="mobile-nav-item "> 1981<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Metering___Usage_History"> 1982 <a href="/company/about/choice/cres/metering-usage">Metering & Usage History</a> 1983 </div> 1984 </div> 1985</li> 1986<li class="mobile-nav-item-container"> 1987 <div class="mobile-nav-item "> 1988<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Power_Broker_Registration"> 1989 <a href="/company/about/choice/cres/power-broker">Power Broker Registration</a> 1990 </div> 1991 </div> 1992</li> 1993<li class="mobile-nav-item-container"> 1994 <div class="mobile-nav-item "> 1995<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Provider_Support"> 1996 <a href="/company/about/choice/cres/provider-support">Provider Support</a> 1997 </div> 1998 </div> 1999</li> 2000<li class="mobile-nav-item-container"> 2001 <div class="mobile-nav-item "> 2002<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Proxy_Day_Selection"> 2003 <a href="/company/about/choice/cres/proxy-day">Proxy Day Selection</a> 2004 </div> 2005 </div> 2006</li> 2007<li class="mobile-nav-item-container"> 2008 <div class="mobile-nav-item "> 2009<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_PUCO_Certification"> 2010 <a href="/company/about/choice/cres/puco">PUCO Certification</a> 2011 </div> 2012 </div> 2013</li> 2014<li class="mobile-nav-item-container"> 2015 <div class="mobile-nav-item "> 2016<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Rate_Ready"> 2017 <a href="/company/about/choice/cres/rate-ready">Rate Ready</a> 2018 </div> 2019 </div> 2020</li> 2021<li class="mobile-nav-item-container"> 2022 <div class="mobile-nav-item "> 2023<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Service_Territory_Maps"> 2024 <a href="/company/about/choice/cres/service-territory-maps">Service Territory Maps</a> 2025 </div> 2026 </div> 2027</li> 2028<li class="mobile-nav-item-container"> 2029 <div class="mobile-nav-item "> 2030<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Tariff___Revenue_Class_Codes"> 2031 <a href="/company/about/choice/cres/tariff-revenue-codes">Tariff & Revenue Class Codes</a> 2032 </div> 2033 </div> 2034</li> 2035<li class="mobile-nav-item-container"> 2036 <div class="mobile-nav-item "> 2037<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Time_of_Use__TOU__Rates_Transition_Plan"> 2038 <a href="/company/about/choice/cres/time-of-use">Time of Use (TOU) Rates Transition Plan</a> 2039 </div> 2040 </div> 2041</li> 2042<li class="mobile-nav-item-container"> 2043 <div class="mobile-nav-item "> 2044<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Providers_Transmission"> 2045 <a href="/company/about/choice/cres/transmission">Transmission</a> 2046 </div> 2047 </div> 2048</li> 2049 </ul> 2050</div></li> 2051<li class="mobile-nav-item-container"> 2052 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization_Children"> 2053<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization"> 2054 <div>CRES Letter of Authorization</div> 2055 </div><div class="nav-item-expander"></div> 2056 </div> 2057 2058<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization"> 2059 <ul class="level-5"> 2060 2061<li class="mobile-nav-item-container"> 2062 <div class="mobile-nav-item"> 2063 <div class="nav-item-text"> 2064 <a href="/company/about/choice/loa/">CRES Letter of Authorization Overview</a> 2065 </div> 2066 </div> 2067</li> 2068 2069<li class="mobile-nav-item-container"> 2070 <div class="mobile-nav-item "> 2071<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization_Add_New_Letter_of_Authorization"> 2072 <a href="/company/about/choice/loa/add">Add New Letter of Authorization</a> 2073 </div> 2074 </div> 2075</li> 2076<li class="mobile-nav-item-container"> 2077 <div class="mobile-nav-item "> 2078<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_CRES_Letter_of_Authorization_Letter_of_Authorization_FAQs"> 2079 <a href="/company/about/choice/loa/faqs">Letter of Authorization FAQs</a> 2080 </div> 2081 </div> 2082</li> 2083 </ul> 2084</div></li> 2085<li class="mobile-nav-item-container"> 2086 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Children"> 2087<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers"> 2088 <div>
2088Choice for Residential Customers</div> 2089 </div><div class="nav-item-expander"></div> 2090 </div> 2091 2092<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers" data-parent="#Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers"> 2093 <ul class="level-5"> 2094 2095<li class="mobile-nav-item-container"> 2096 <div class="mobile-nav-item"> 2097 <div class="nav-item-text"> 2098 <a href="/company/about/choice/residential/">Choice for Residential Customers Overview</a> 2099 </div> 2100 </div> 2101</li> 2102 2103<li class="mobile-nav-item-container"> 2104 <div class="mobile-nav-item "> 2105<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Glossary"> 2106 <a href="/company/about/choice/residential/glossary">Glossary</a> 2107 </div> 2108 </div> 2109</li> 2110<li class="mobile-nav-item-container"> 2111 <div class="mobile-nav-item "> 2112<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Lists_of_Active_Providers"> 2113 <a href="/company/about/choice/residential/providers">Lists of Active Providers</a> 2114 </div> 2115 </div> 2116</li> 2117<li class="mobile-nav-item-container"> 2118 <div class="mobile-nav-item "> 2119<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Manage_Usage_History_Access"> 2120 <a href="/company/about/choice/residential/shared-list">Manage Usage History Access</a> 2121 </div> 2122 </div> 2123</li> 2124<li class="mobile-nav-item-container"> 2125 <div class="mobile-nav-item "> 2126<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Other_Resources"> 2127 <a href="/company/about/choice/residential/resources">Other Resources</a> 2128 </div> 2129 </div> 2130</li> 2131<li class="mobile-nav-item-container"> 2132 <div class="mobile-nav-item "> 2133<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Choice_Choice_for_Residential_Customers_Residential_FAQs"> 2134 <a href="/company/about/choice/residential/#faq">Residential FAQs</a> 2135 </div> 2136 </div> 2137</li> 2138 </ul> 2139</div></li> 2140 </ul> 2141</div></li> 2142<li class="mobile-nav-item-container"> 2143 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_About_Us_AEP_Ohio_Electric_Rates_Children" aria-expanded="true" aria-controls="Company_About_Us_AEP_Ohio_Electric_Rates_Children"> 2144<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Rates"> 2145 <div>AEP Ohio Electric Rates</div> 2146 </div><div class="nav-item-expander"></div> 2147 </div> 2148 2149<div class="nav-item-children collapse " id="Company_About_Us_AEP_Ohio_Electric_Rates_Children" aria-labelledby="Company_About_Us_AEP_Ohio_Electric_Rates" data-parent="#Company_About_Us_AEP_Ohio_Electric_Rates"> 2150 <ul class="level-4"> 2151 2152<li class="mobile-nav-item-container"> 2153 <div class="mobile-nav-item"> 2154 <div class="nav-item-text"> 2155 <a href="/company/about/rates/">AEP Ohio Electric Rates Overview</a> 2156 </div> 2157 </div> 2158</li> 2159 2160<li class="mobile-nav-item-container"> 2161 <div class="mobile-nav-item "> 2162<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Rates_Data_Center_Tariff"> 2163 <a href="/company/about/rates/data-center-tariff">Data Center Tariff</a> 2164 </div> 2165 </div> 2166</li> 2167<li class="mobile-nav-item-container"> 2168 <div class="mobile-nav-item "> 2169<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Rates_2025_Residential_Base_Case_Request"> 2170 <a href="/company/about/rates/2025-base-case">2025 Residential Base Case Request</a> 2171 </div> 2172 </div> 2173</li> 2174<li class="mobile-nav-item-container"> 2175 <div class="mobile-nav-item "> 2176<div class="nav-item-text" id="Company_About_Us_AEP_Ohio_Electric_Rates_Compare_Rates"> 2177 <a href="/company/about/rates/compare-rates">Compare Rates</a> 2178 </div> 2179 </div> 2180</li> 2181 </ul> 2182</div></li> 2183 </ul> 2184</div></li> 2185<li class="mobile-nav-item-container"> 2186 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_Economic_Development_Children" aria-expanded="true" aria-controls="Company_Economic_Development_Children"> 2187<div class="nav-item-text" id="Company_Economic_Development"> 2188 <div>Economic Development</div> 2189 </div><div class="nav-item-expander"></div> 2190 </div> 2191 2192<div class="nav-item-children collapse " id="Company_Economic_Development_Children" aria-labelledby="Company_Economic_Development" data-parent="#Company_Economic_Development"> 2193 <ul class="level-3"> 2194 2195<li class="mobile-nav-item-container"> 2196 <div class="mobile-nav-item"> 2197 <div class="nav-item-text"> 2198 <a href="/company/economic/">Economic Development Overview</a> 2199 </div> 2200 </div> 2201</li> 2202 2203<li class="mobile-nav-item-container"> 2204 <div class="mobile-nav-item "> 2205<div class="nav-item-text" id="Company_Economic_Development_AEP_Economic_Development"> 2206 <a href="https://www.aep.com/economic-development">AEP Economic Development</a> 2207 </div> 2208 </div> 2209</li> 2210<li class="mobile-nav-item-container"> 2211 <div class="mobile-nav-item "> 2212<div class="nav-item-text" id="Company_Economic_Development_Rate_Stabilization_Plan_Grants"> 2213 <a href="/company/economic/rate-stabilization">Rate Stabilization Plan Grants</a> 2214 </div> 2215 </div> 2216</li> 2217<li class="mobile-nav-item-container"> 2218 <div class="mobile-nav-item "> 2219<div class="nav-item-text" id="Company_Economic_Development_Shale_Oil_and_Gas_Location"> 2220 <a href="/company/economic/shale-oil-gas">Shale Oil and Gas Location</a> 2221 </div> 2222 </div> 2223</li> 2224 </ul> 2225</div></li> 2226<li class="mobile-nav-item-container"> 2227 <div class="mobile-nav-item "> 2228<div class="nav-item-text" id="Company_Hosting_Capacity_Map"> 2229 <a href="/company/about/hosting-capacity">Hosting Capacity Map</a> 2230 </div> 2231 </div> 2232</li> 2233<li class="mobile-nav-item-container"> 2234 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Company_News_Releases_Children" aria-expanded="true" aria-controls="Company_News_Releases_Children"> 2235<div class="nav-item-text" id="Company_News_Releases"> 2236 <div>News Releases</div> 2237 </div><div class="nav-item-expander"></div> 2238 </div> 2239 2240<div class="nav-item-children collapse " id="Company_News_Releases_Children" aria-labelledby="Company_News_Releases" data-parent="#Company_News_Releases"> 2241 <ul class="level-3"> 2242 2243<li class="mobile-nav-item-container"> 2244 <div class="mobile-nav-item"> 2245 <div class="nav-item-text"> 2246 <a href="/company/news/">News Releases Overview</a> 2247 </div> 2248 </div> 2249</li> 2250 2251<li class="mobile-nav-item-container"> 2252 <div class="mobile-nav-item "> 2253<div class="nav-item-text" id="Company_News_Releases_AEP_Ohio_Media_Contacts"> 2254 <a href="/company/news/media-contacts">AEP Ohio Media Contacts</a> 2255 </div> 2256 </div> 2257</li> 2258 </ul> 2259</div></li> 2260<li class="mobile-nav-item-container"> 2261 <div class="mobile-nav-item "> 2262<div class="nav-item-text" id="Company_Careers"> 2263 <a href="/company/careers">Careers</a> 2264 </div> 2265 </div> 2266</li> 2267<li class="mobile-nav-item-container"> 2268 <div class="mobile-nav-item "> 2269<div class="nav-item-text" id="Company_Legal_Notices"> 2270 <a href="/company/legal-notices">Legal Notices</a> 2271 </div> 2272 </div> 2273</li> 2274<li class="mobile-nav-item-container"> 2275 <div class="mobile-nav-item "> 2276<div class="nav-item-text" id="Company_Media_Gallery"> 2277 <a href="/company/media-gallery">Media Gallery</a> 2278 </div> 2279 </div> 2280</li> 2281 </ul> 2282</div> 2283</li> 2284<li class="mobile-nav-item-container"> 2285 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Children" aria-expanded="true" aria-controls="Clean_Energy_Children"> 2286 <div class="nav-item-text" id="Clean_Energy"> 2287 <div>Clean Energy</div> 2288 </div> 2289 <div class="nav-item-expander " ></div> 2290 </div> 2291 2292<div class="nav-item-children collapse " id="Clean_Energy_Children" aria-labelledby="Clean_Energy" data-parent="#Clean_Energy"> 2293 <ul class="level-2"> 2294 2295<li class="mobile-nav-item-container"> 2296 <div class="mobile-nav-item"> 2297 <div class="nav-item-text"> 2298 <a href="/clean-energy/">Clean Energy Overview</a> 2299 </div> 2300 </div> 2301</li> 2302 2303<li class="mobile-nav-item-container"> 2304 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Electric_Cars_Children" aria-expanded="true" aria-controls="Clean_Energy_Electric_Cars_Children"> 2305<div class="nav-item-text" id="Clean_Energy_Electric_Cars"> 2306 <div>Electric Cars</div> 2307 </div><div class="nav-item-expander"></div> 2308 </div> 2309 2310<div class="nav-item-children collapse " id="Clean_Energy_Electric_Cars_Children" aria-labelledby="Clean_Energy_Electric_Cars" data-parent="#Clean_Energy_Electric_Cars"> 2311 <ul class="level-3"> 2312 2313<li class="mobile-nav-item-container"> 2314 <div class="mobile-nav-item"> 2315 <div class="nav-item-text"> 2316 <a href="/clean-energy/electric-cars/">Electric Cars Overview</a> 2317 </div> 2318 </div> 2319</li> 2320 2321<li class="mobile-nav-item-container"> 2322 <div class="mobile-nav-item "> 2323<div class="nav-item-text" id="Clean_Energy_Electric_Cars_Programs___Offers_to_Help_You_Drive_Electric"> 2324 <a href="/clean-energy/electric-cars/interested">Programs & Offers to Help You Drive Electric</a> 2325 </div> 2326 </div> 2327</li> 2328<li class="mobile-nav-item-container"> 2329 <div class="mobile-nav-item "> 2330<div class="nav-item-text" id="Clean_Energy_Electric_Cars_Plug_In_Electric_Vehicle_Rate"> 2331 <a href="/clean-energy/electric-cars/plug-in-electric-vehicle-rate">Plug-In Electric Vehicle Rate</a> 2332 </div> 2333 </div> 2334</li> 2335<li class="mobile-nav-item-container"> 2336 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business_Children" aria-expanded="true" aria-controls="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business_Children"> 2337<div class="nav-item-text" id="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business"> 2338 <div>Electric Vehicles for Your Business</div> 2339 </div><div class="nav-item-expander"></div> 2340 </div> 2341 2342<div class="nav-item-children collapse " id="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business_Children" aria-labelledby="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business" data-parent="#Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business"> 2343 <ul class="level-4"> 2344 2345<li class="mobile-nav-item-container"> 2346 <div class="mobile-nav-item"> 2347 <div class="nav-item-text"> 2348 <a href="/clean-energy/electric-cars/business">Electric Vehicles for Your Business Overview</a> 2349 </div> 2350 </div> 2351</li> 2352 2353<li class="mobile-nav-item-container"> 2354 <div class="mobile-nav-item "> 2355<div class="nav-item-text" id="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business_Electrification_for_Business"> 2356 <a href="/business/industry-solutions/electrification">Electrification for Business</a> 2357 </div> 2358 </div> 2359</li> 2360<li class="mobile-nav-item-container"> 2361 <div class="mobile-nav-item "> 2362<div class="nav-item-text" id="Clean_Energy_Electric_Cars_Electric_Vehicles_for_Your_Business_Public_Charging_Plug_In_Electric_Vehicle_Rate"> 2363 <a href="/clean-energy/electric-cars/business/public-charging-plug-in-electric-vehicle-rate">Public Charging Plug-In Electric Vehicle Rate</a> 2364 </div> 2365 </div> 2366</li> 2367 </ul> 2368</div></li> 2369 </ul> 2370</div></li> 2371<li class="mobile-nav-item-container"> 2372 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Electrification_for_Your_Business_Children" aria-expanded="true" aria-controls="Clean_Energy_Electrification_for_Your_Business_Children"> 2373<div class="nav-item-text" id="Clean_Energy_Electrification_for_Your_Business"> 2374 <div>Electrification for Your Business</div> 2375 </div><div class="nav-item-expander"></div> 2376 </div> 2377 2378<div class="nav-item-children collapse " id="Clean_Energy_Electrification_for_Your_Business_Children" aria-labelledby="Clean_Energy_Electrification_for_Your_Business" data-parent="#Clean_Energy_Electrification_for_Your_Business"> 2379 <ul class="level-3"> 2380 2381<li class="mobile-nav-item-container"> 2382 <div class="mobile-nav-item"> 2383 <div class="nav-item-text"> 2384 <a href="/clean-energy/electrification-for-business/">Electrification for Your Business Overview</a> 2385 </div> 2386 </div> 2387</li> 2388 2389<li class="mobile-nav-item-container"> 2390 <div class="mobile-nav-item "> 2391<div class="nav-item-text" id="Clean_Energy_Electrification_for_Your_Business_Electric_Forklifts"> 2392 <a href="/clean-energy/electrification-for-business/forklifts">Electric Forklifts</a> 2393 </div> 2394 </div> 2395</li> 2396 </ul> 2397</div></li> 2398<li class="mobile-nav-item-container"> 2399 <div class="mobile-nav-item "> 2400<div class="nav-item-text" id="Clean_Energy_Environment"> 2401 <a href="/clean-energy/environment/">Environment</a> 2402 </div> 2403 </div> 2404</li> 2405<li class="mobile-nav-item-container"> 2406 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Renewable_Energy_Children" aria-expanded="true" aria-controls="Clean_Energy_Renewable_Energy_Children"> 2407<div class="nav-item-text" id="Clean_Energy_Renewable_Energy"> 2408 <div>Renewable Energy</div> 2409 </div><div class="nav-item-expander"></div> 2410 </div> 2411 2412<div class="nav-item-children collapse " id="Clean_Energy_Renewable_Energy_Children" aria-labelledby="Clean_Energy_Renewable_Energy" data-parent="#Clean_Energy_Renewable_Energy"> 2413 <ul class="level-3"> 2414 2415<li class="mobile-nav-item-container"> 2416 <div class="mobile-nav-item"> 2417 <div class="nav-item-text"> 2418 <a href="/clean-energy/renewable/">Renewable Energy Overview</a> 2419 </div> 2420 </div> 2421</li> 2422 2423<li class="mobile-nav-item-container"> 2424 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Clean_Energy_Renewable_Energy_Solar_Children" aria-expanded="true" aria-controls="Clean_Energy_Renewable_Energy_Solar_Children"> 2425<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar"> 2426 <div>Solar</div> 2427 </div><div class="nav-item-expander"></div> 2428 </div> 2429 2430<div class="nav-item-children collapse " id="Clean_Energy_Renewable_Energy_Solar_Children" aria-labelledby="Clean_Energy_Renewable_Energy_Solar" data-parent="#Clean_Energy_Renewable_Energy_Solar"> 2431 <ul class="level-4"> 2432 2433<li class="mobile-nav-item-container"> 2434 <div class="mobile-nav-item"> 2435 <div class="nav-item-text"> 2436 <a href="/clean-energy/renewable/solar">Solar Overview</a> 2437 </div> 2438 </div> 2439</li> 2440 2441<li class="mobile-nav-item-container"> 2442 <div class="mobile-nav-item "> 2443<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar_Do_s_and_Don_ts_of_Hiring_a_Contractor"> 2444 <a href="/clean-energy/renewable/solar/hiring-a-contractor">Do's and Don'ts of Hiring a Contractor</a> 2445 </div> 2446 </div> 2447</li> 2448<li class="mobile-nav-item-container"> 2449 <div class="mobile-nav-item "> 2450<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Solar_How_Residential_Solar_Panels_Work"> 2451 <a href="/clean-energy/renewable/solar/how-solar-panels-work">How Residential Solar Panels Work</a> 2452 </div> 2453 </div> 2454</li> 2455 </ul> 2456</div></li> 2457<li class="mobile-nav-item-container"> 2458 <div class="mobile-nav-item "> 2459<div class="nav-item-text" id="Clean_Energy_Renewable_Energy_Wind"> 2460 <a href="/clean-energy/renewable/wind">Wind</a> 2461 </div> 2462 </div> 2463</li> 2464 </ul> 2465</div></li> 2466 </ul> 2467</div> 2468</li> 2469<li class="mobile-nav-item-container"> 2470 <div clas
2470s="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Children" aria-expanded="true" aria-controls="Business_Customers_Children"> 2471 <div class="nav-item-text" id="Business_Customers"> 2472 <div>Business Customers</div> 2473 </div> 2474 <div class="nav-item-expander " ></div> 2475 </div> 2476 2477<div class="nav-item-children collapse " id="Business_Customers_Children" aria-labelledby="Business_Customers" data-parent="#Business_Customers"> 2478 <ul class="level-2"> 2479 2480<li class="mobile-nav-item-container"> 2481 <div class="mobile-nav-item"> 2482 <div class="nav-item-text"> 2483 <a href="/business/">Business Summary</a> 2484 </div> 2485 </div> 2486</li> 2487 2488<li class="mobile-nav-item-container"> 2489 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Business_To_Business_Children" aria-expanded="true" aria-controls="Business_Customers_Business_To_Business_Children"> 2490<div class="nav-item-text" id="Business_Customers_Business_To_Business"> 2491 <div>Business To Business</div> 2492 </div><div class="nav-item-expander"></div> 2493 </div> 2494 2495<div class="nav-item-children collapse " id="Business_Customers_Business_To_Business_Children" aria-labelledby="Business_Customers_Business_To_Business" data-parent="#Business_Customers_Business_To_Business"> 2496 <ul class="level-3"> 2497 2498<li class="mobile-nav-item-container"> 2499 <div class="mobile-nav-item"> 2500 <div class="nav-item-text"> 2501 <a href="/business/b2b/">Business To Business Overview</a> 2502 </div> 2503 </div> 2504</li> 2505 2506<li class="mobile-nav-item-container"> 2507 <div class="mobile-nav-item "> 2508<div class="nav-item-text" id="Business_Customers_Business_To_Business_Energy_Provider_RFPs"> 2509 <a href="/business/b2b/energy-rfps/">Energy Provider RFPs</a> 2510 </div> 2511 </div> 2512</li> 2513<li class="mobile-nav-item-container"> 2514 <div class="mobile-nav-item "> 2515<div class="nav-item-text" id="Business_Customers_Business_To_Business_Pole_Attachment_Policy"> 2516 <a href="/business/b2b/pole-attachment/">Pole Attachment Policy</a> 2517 </div> 2518 </div> 2519</li> 2520<li class="mobile-nav-item-container"> 2521 <div class="mobile-nav-item "> 2522<div class="nav-item-text" id="Business_Customers_Business_To_Business_Fuel_Provider_RFPs"> 2523 <a href="/business/b2b/fuel-rfps/">Fuel Provider RFPs</a> 2524 </div> 2525 </div> 2526</li> 2527 </ul> 2528</div></li> 2529<li class="mobile-nav-item-container"> 2530 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Industry_Solutions_Children" aria-expanded="true" aria-controls="Business_Customers_Industry_Solutions_Children"> 2531<div class="nav-item-text" id="Business_Customers_Industry_Solutions"> 2532 <div>Industry Solutions</div> 2533 </div><div class="nav-item-expander"></div> 2534 </div> 2535 2536<div class="nav-item-children collapse " id="Business_Customers_Industry_Solutions_Children" aria-labelledby="Business_Customers_Industry_Solutions" data-parent="#Business_Customers_Industry_Solutions"> 2537 <ul class="level-3"> 2538 2539<li class="mobile-nav-item-container"> 2540 <div class="mobile-nav-item"> 2541 <div class="nav-item-text"> 2542 <a href="/business/industry-solutions">Industry Solutions Overview</a> 2543 </div> 2544 </div> 2545</li> 2546 2547<li class="mobile-nav-item-container"> 2548 <div class="mobile-nav-item "> 2549<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Economic___Business_Development"> 2550 <a href="/business/industry-solutions/ebd">Economic & Business Development</a> 2551 </div> 2552 </div> 2553</li> 2554<li class="mobile-nav-item-container"> 2555 <div class="mobile-nav-item "> 2556<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Sustainability"> 2557 <a href="/business/industry-solutions/sustainability">Sustainability</a> 2558 </div> 2559 </div> 2560</li> 2561<li class="mobile-nav-item-container"> 2562 <div class="mobile-nav-item "> 2563<div class="nav-item-text" id="Business_Customers_Industry_Solutions_Electrification"> 2564 <a href="/business/industry-solutions/electrification">Electrification</a> 2565 </div> 2566 </div> 2567</li> 2568 </ul> 2569</div></li> 2570<li class="mobile-nav-item-container"> 2571 <div class="mobile-nav-item has-children collapsed" data-toggle="collapse" data-target="#Business_Customers_Builders___Contractors_Children" aria-expanded="true" aria-controls="Business_Customers_Builders___Contractors_Children"> 2572<div class="nav-item-text" id="Business_Customers_Builders___Contractors"> 2573 <div>Builders & Contractors</div> 2574 </div><div class="nav-item-expander"></div> 2575 </div> 2576 2577<div class="nav-item-children collapse " id="Business_Customers_Builders___Contractors_Children" aria-labelledby="Business_Customers_Builders___Contractors" data-parent="#Business_Customers_Builders___Contractors"> 2578 <ul class="level-3"> 2579 2580<li class="mobile-nav-item-container"> 2581 <div class="mobile-nav-item"> 2582 <div class="nav-item-text"> 2583 <a href="/business/builders/">Builders & Contractors Overview</a> 2584 </div> 2585 </div> 2586</li> 2587 2588<li class="mobile-nav-item-container"> 2589 <div class="mobile-nav-item "> 2590<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Installing_Generating_Equipment"> 2591 <a href="/business/builders/generating-equipment">Installing Generating Equipment</a> 2592 </div> 2593 </div> 2594</li> 2595<li class="mobile-nav-item-container"> 2596 <div class="mobile-nav-item "> 2597<div class="nav-item-text" id="Business_Customers_Builders___Contractors_New_Business_Service"> 2598 <a href="/business/builders/new-business">New Business Service</a> 2599 </div> 2600 </div> 2601</li> 2602<li class="mobile-nav-item-container"> 2603 <div class="mobile-nav-item "> 2604<div class="nav-item-text" id="Business_Customers_Builders___Contractors_New_Home_Service"> 2605 <a href="/business/builders/new-home">New Home Service</a> 2606 </div> 2607 </div> 2608</li> 2609<li class="mobile-nav-item-container"> 2610 <div class="mobile-nav-item "> 2611<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Requirements_For_Electrical_Service"> 2612 <a href="/business/builders/requirements">Requirements For Electrical Service</a> 2613 </div> 2614 </div> 2615</li> 2616<li class="mobile-nav-item-container"> 2617 <div class="mobile-nav-item "> 2618<div class="nav-item-text" id="Business_Customers_Builders___Contractors_Temporary_Service"> 2619 <a href="/business/builders/temporary">
2619Temporary Service</a> 2620 </div> 2621 </div> 2622</li> 2623 </ul> 2624</div></li> 2625<li class="mobile-nav-item-container"> 2626 <div class="mobile-nav-item "> 2627<div class="nav-item-text" id="Business_Customers_ESP_V_Customer_Portal"> 2628 <a href="/business/esp-v-customer-portal">ESP V Customer Portal</a> 2629 </div> 2630 </div> 2631</li> 2632 </ul> 2633</div> 2634</li></ul> 2635 <div class="mobile-nav-footer "> 2636 <div class="footer-icon-callouts "> 2637 <a href="/account/register" class="footer-callout"> 2638 <span class="ai ai-pointer filter-dark-gray"></span> 2639 <span class="footer-callout-text">Register</span> 2640 </a> 2641 <a href="/contact" class="footer-callout"> 2642 <span class="ai ai-phone filter-dark-gray"></span> 2643 <span class="footer-callout-text">Contact us</span> 2644 </a> 2645 <div id="ctl04_DivAEPOhioEspanolMenu" class="espanol-toggle-menu"> 2646 <a mporgnav href="https://espanol.aepohio.com" onclick="return switchLanguage('es');">Español</a> 2647 </div> 2648 2649 2650 2651 2652 </div> 2653 <div class="mobile-nav-feedback"> 2654 <a id="MobileFeedbackBtn" class="button" href="javascript:;" role="button" onclick="try{document.getElementById('nebula_div_btn').click();}catch(e){}">Give feedback</a> 2655 </div> 2656 </div> 2657 </div> 2658 2659 2660 </div> 2661 <div class="collapse navbar-collapse" id="navbarSupportedContent"> 2662 <ul class="navbar-nav aep-navbar-nav ml-auto"> 2663 <li id="ctl04_liAccount" class="nav-item"> 2664 <a class="nav-link dropdown-toggle" id="navbarAccount" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>My Account</span><span class="sr-only">(current)</span></a> 2665 <div id="navbarAccountDropdown" class="dropdown-menu" aria-labelledby="navbarAccount"> 2666 <div class="row"> 2667 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2668 <div class="dropdown-container"> 2669 <h6 class="sub-title"> 2670 <a href="/account/" class="dropdown-item">Account Summary</a> 2671 </h6> 2672 2673 </div> 2674 2675 <div id="ctl04_navbarAEPDefaultAccount1" class="dropdown-container"> 2676 <h6 class="sub-title"> 2677 <a class="dropdown-item" href="/account/bills/">Bills & Payments</a> 2678 </h6> 2679 <ul class="list-unstyled"> 2680 <li> 2681 <a class="menu-item dropdown-item" href="/account/bills/#viewBills">View Bills</a> 2682 </li> 2683 2684 <li> 2685 <a class="menu-item dropdown-item" href=" /account/bills/pay">Pay Bill</a> 2686 </li> 2687 <li> 2688 <a class="menu-item dropdown-item" href="/account/bills/pay/payment-activity">Payment Activity</a> 2689 </li> 2690 <li> 2691 <a class="menu-item dropdown-item" href="/account/bills/pay/assistance">Payment Assistance</a> 2692 </li> 2693 <li> 2694 <a class="menu-item dropdown-item" href="/account/settings/notifications">Billing Alerts</a> 2695 </li> 2696 <li> 2697 <a class="menu-item dropdown-item" href="/account/service/deposits">Security Deposits</a> 2698 </li> 2699 <li> 2700 <a class="menu-item dropdown-item" href="/company/about/rates/">Electric Rates</a> 2701 </li> 2702 <li id="ctl04_OHUnderstandBill"> 2703 <a class="menu-item dropdown-item" href="/account/bills/view/understanding">Understanding Your Bill</a> 2704 </li> 2705 </ul> 2706 </div> 2707 2708 2709 2710 2711 </div> 2712 2713 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2714 <div id="ctl04_navbarAEPDefaultAccount7" class="dropdown-container"> 2715 <h6 class="sub-title"> 2716 <a href="/account/service/" class="dropdown-item">Service Requests</a> 2717 </h6> 2718 <ul class="list-unstyled"> 2719 <li> 2720 <a class="menu-item dropdown-item" href="/account/service/start-stop-transfer">Start, Stop & <span class="no-break">Transfer Service</span></a> 2721 </li> 2722 <li> 2723 <a class="menu-item dropdown-item" href="/account/service/modify">Modify Service</a> 2724 </li> 2725 <li id="ctl04_LnkMeterReading"> 2726 <a class="menu-item dropdown-item" href="/account/service/meter-reading-schedule">Meter Reading</a> 2727 </li> 2728 <li> 2729 <a class="menu-item dropdown-item" href="/account/service/letter-credit">Letter of Credit</a> 2730 </li> 2731 2732 </ul> 2733 </div> 2734 2735 2736 2737 <div id="ctl04_navbarAEPDefaultAccount2" class="dropdown-container"> 2738 <h6 class="sub-title"> 2739 <a href="/account/bills/programs" class="dropdown-item">Billing & Payment Programs</a> 2740 </h6> 2741 <ul class="list-unstyled"> 2742 <li> 2743 <a class="menu-item dropdown-item" href="/account/bills/paperless/">Paperless Billing</a> 2744 </li> 2745 <li> 2746 <a class="menu-item dropdown-item" href="/account/bills/pay/auto-pay">AutoPay</a> 2747 </li> 2748 <li> 2749 <a class="menu-item dropdown-item" href="/account/bills/pay/amp">Average Monthly Payments</a> 2750 </li> 2751 2752 2753 2754 </ul> 2755 </div> 2756 2757 2758 </div> 2759 2760 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2761 <div id="ctl04_navbarAEPDefaultAccount3" class="dropdown-container"> 2762 <h6 class="sub-title"> 2763 <a href="/account/usage" class="dropdown-item">Energy Usage</a> 2764 </h6> 2765 <ul class="list-unstyled"> 2766 <li id="ctl04_liViewUsageAEPDefault"> 2767 <a class="menu-item dropdown-item" href="/account/usage">View Usage</a> 2768 </li> 2769 <li id="ctl04_liSavingsTipsAEPDefault"> 2770 <a id="ctl04_linkAccountSavingsTips" class="menu-item dropdown-item" href="/savings/home/energy">Energy Saving Tips</a> 2771 </li> 2772 2773 </ul> 2774 </div> 2775 <div class="dropdown-container"> 2776 <h6 class="sub-title"> 2777 <a href="/business/" class="dropdown-item">Business Accounts</a> 2778 </h6> 2779 <ul class="list-unstyled"> 2780 <li> 2781 <a class="menu-item dropdown-item" href="/business/">Business Summary</a> 2782 </li> 2783 <li> 2784 <a class="menu-item dropdown-item" href="/business/industry-solutions">Industry Solutions</a> 2785 </li> 2786 <li> 2787 <a class="menu-item dropdown-item" href="/business/builders/">Builders & Contractors</a> 2788 </li> 2789 <li> 2790 <a class="menu-item dropdown-item" href="/business/b2b/">Business to Business</a> 2791 </li> 2792 2793 2794 2795 2796 2797 </ul> 2798 </div> 2799 </div> 2800 2801 <div class="col-md-3 sub-menu mb-0"> 2802 <div class="dropdown-container"> 2803 <h6 class="sub-title"> 2804 <a href="/account/register" class="dropdown-item">Register</a> 2805 </h6> 2806 </div> 2807 2808 <div class="dropdown-container"> 2809 <h6 class="sub-title"> 2810 <a href="/account/settings/" class="dropdown-item">Account Settings</a> 2811 </h6> 2812 <div><span class="text-italic">Change your email, phone number, and other settings on your profile</span></div> 2813 </div> 2814 2815 <div class="dropdown-container"> 2816 <h6 class="sub-title"> 2817 <a href="/account/settings/notifications/" class="dropdown-item">Notification Preferences</a> 2818 </h6> 2819 <div><span class="text-italic">Get bill and outage alerts, or manage how we contact you</span></div> 2820 </div> 2821 </div> 2822 </div> 2823 </div> 2824 </li> 2825 <li id="ctl04_liOutages" class="nav-item"> 2826 <a class="nav-link dropdown-toggle" id="navbarOutages" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Outages</span><span class="sr-only">(current)</span></a> 2827 <div id="navbarOutagesDropdown" class="dropdown-menu" aria-labelledby="navbarOutages"> 2828 <div class="row"> 2829 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2830 <div class="dropdown-container"> 2831 <h6 class="sub-title"> 2832 <a class="dropdown-item" href="/outages/">Outages Overview</a> 2833 </h6> 2834 <ul class="list-unstyled"> 2835 <li> 2836 <a class="menu-item dropdown-item" href="/outages/report">Report an Outage</a> 2837 </li> 2838 <li> 2839 <a class="menu-item dropdown-item" href="/outages/status">Check Outage Status</a> 2840 </li> 2841 <li> 2842 <a class="menu-item dropdown-item" href="/account/settings/notifications/">Outage Alerts</a> 2843 </li> 2844 <li id="ctl04_nationalOutageMap"> 2845 <a id="ctl04_opcoOutageMap" class="menu-item dropdown-item" href="https://outagemap.aepohio.com/">View Outage Map</a> 2846 </li> 2847 2848 <li> 2849 <a class="menu-item dropdown-item" href="/outages/faq">Power Restoration FAQs</a> 2850 </li> 2851 <li> 2852 <a class="menu-item dropdown-item" href="/outages/verification-letter">Outage Verification Letter</a> 2853 </li> 2854 2855 </ul> 2856 </div> 2857 </div> 2858 2859 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2860 <div class="dropdown-container"> 2861 <h6 class="sub-title"> 2862 <a href="/safety/" class="dropdown-item">Safety</a> 2863 </h6> 2864 <ul class="list-unstyled"> 2865 2866 <li id="ctl04_LIPowerLineSafety"> 2867 <a class="menu-item dropdown-item" href="/safety/power-lines">Power Line Safety</a> 2868 </li> 2869 2870 2871 2872 </ul> 2873 </div> 2874 </div> 2875 2876 <div class="col-md-3 sub-menu mb-0"> 2877 <div class="dropdown-container"> 2878 <h6 class="sub-title"> 2879 <a href="/outages/problem" class="dropdown-item">Report Other Problems</a> 2880 </h6> 2881 <ul class="list-unstyled"> 2882 <li> 2883 <a class="menu-item dropdown-item" href="/outages/report/safety-hazard">Safety Hazard</a> 2884 </li> 2885 <li id="ctl04_LiTreeProblem"> 2886
2886 <a class="menu-item dropdown-item" href="/outages/problem/tree">Tree Problem</a> 2887 </li> 2888 <li> 2889 <a class="menu-item dropdown-item" href="/outages/problem/streetlight">Streetlight Problem</a> 2890 </li> 2891 <li> 2892 <a class="menu-item dropdown-item" href="/outages/problem/leased-light">Outdoor Light Problem</a> 2893 </li> 2894 <li> 2895 <a class="menu-item dropdown-item" href="/outages/problem/power-theft">Power Theft</a> 2896 </li> 2897 </ul> 2898 </div> 2899 </div> 2900 2901 </div> 2902 </div> 2903 </li> 2904 <li id="ctl04_liSavings" class="nav-item"> 2905 <a class="nav-link dropdown-toggle" id="navbarSavings" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Savings</span><span class="sr-only">(current)</span></a> 2906 <div id="navbarSavingsDropdown" class="dropdown-menu" aria-labelledby="navbarSavings"> 2907 <div class="row"> 2908 <div id="ctl04_navbarAEPDefaultSavings1" class="col-md-3 sub-menu mb-md-0 mb-4"> 2909 <div class="dropdown-container"> 2910 <h6 class="sub-title"> 2911 <a class="dropdown-item" href="/savings/">Savings Overview</a> 2912 </h6> 2913 2914 2915 2916 2917 </div> 2918 2919 2920 2921 <div id="ctl04_navbarElectrification" class="dropdown-container"> 2922 <h6 class="sub-title"> 2923 <a class="dropdown-item" href="/savings/electrification">Electrification</a> 2924 </h6> 2925 </div> 2926 2927 </div> 2928 2929 2930 2931 2932 2933 2934 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 2935 2936 2937 2938 2939 2940 2941 2942 2943 <div id="ctl04_navbarAEPDefaultSavingsOhio5" class="dropdown-container"> 2944 <h6 class="sub-title"> 2945 <a href="/savings/home/" class="dropdown-item">Home Savings</a> 2946 </h6> 2947 <ul class="list-unstyled"> 2948 <li> 2949 <a class="menu-item dropdown-item" href="/savings/home/money-saving-programs/">Money Saving Programs</a> 2950 </li> 2951 <li> 2952 <a class="menu-item dropdown-item" href="/account/usage/">Energy Usage Dashboard</a> 2953 </li> 2954 <li> 2955 <a class="menu-item dropdown-item" href="/savings/home/energy/">Energy Savings Tips</a> 2956 </li> 2957 </ul> 2958 </div> 2959 </div> 2960 2961 2962 <div id="ctl04_navbarAEPDefaultSavingsCol3" class="col-md-3 sub-menu mb-0"> 2963 <div class="dropdown-container"> 2964 2965 <h6 class="sub-title"> 2966 <a id="ctl04_LnkSavingsBusiness" class="dropdown-item" href="/savings/business/">Business Savings</a> 2967 </h6> 2968 2969 <ul id="ctl04_navbarAEPDefaultSavings6" class="list-unstyled"> 2970 2971 <li> 2972 <a class="menu-item dropdown-item" href="/savings/business/energy">Energy Saving Tips</a> 2973 </li> 2974 2975 <li id="ctl04_navbarAEPDefaultSavings3" class="list-unstyled"> 2976 <a class="menu-item dropdown-item" href="/savings/business/newsletter">Newsletter</a> 2977 </li> 2978 2979 <li id="ctl04_navbarAEPDefaultSavings10" class="list-unstyled"> 2980 <a class="menu-item dropdown-item" href="/business/industry-solutions/">Industry Solutions</a> 2981 </li> 2982 2983 2984 </ul> 2985 2986 2987 2988 2989 </div> 2990 2991 2992 2993 2994 2995 2996 2997 2998 2999 3000 3001 </div> 3002 3003 <div id="ctl04_navbarDefaultSavingsCol4" class="col-md-3 sub-menu mb-0"> 3004 3005 3006 3007 3008 3009 <div id="ctl04_navbarAEPDefaultSavingsEnergyOhio4" class="dropdown-container"> 3010 <h6 class="sub-title"> 3011 <a href="/account/bills/pay/assistance/" class="dropdown-item">Payment Assistance</a> 3012 </h6> 3013 </div> 3014 3015 3016 3017 3018 3019 3020 3021 3022 3023 </div> 3024 3025 3026 3027 </div> 3028 </div> 3029 </li> 3030 3031 <li id="ctl04_liCommunity" class="nav-item"> 3032 <a class="nav-link dropdown-toggle" id="navbarC
3032ommunity" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Community</span><span class="sr-only">(current)</span></a> 3033 <div id="navbarCommunityDropdown" class="dropdown-menu" aria-labelledby="navbarCommunity"> 3034 <div class="row"> 3035 <div id="ctl04_DivCommunity" class="col-md-3 sub-menu mb-md-0 mb-4"> 3036 <div class="dropdown-container"> 3037 <h6 class="sub-title"> 3038 <a class="dropdown-item" href="/community/">Community Overview</a> 3039 </h6> 3040 </div> 3041 3042 <div class="dropdown-container"> 3043 <h6 id="ctl04_navbarAEPCommunity1ky1" class="sub-title"> 3044 <a class="dropdown-item" href="/community/caring">Caring for Our Community</a> 3045 </h6> 3046 <ul class="list-unstyled"> 3047 3048 <li> 3049 <a class="menu-item dropdown-item" href="/community/caring/featured-stories">Featured Stories</a> 3050 </li> 3051 <li id="ctl04_navbarAEPCommunityVolunteer"> 3052 <a class="menu-item dropdown-item" href="/community/caring/volunteerism">Volunteering</a> 3053 </li> 3054 3055 <li id="ctl04_navbarAEPCommunity1"> 3056 <a class="menu-item dropdown-item" href="/community/caring/neighbor-to-neighbor">Neighbor to Neighbor Program</a> 3057 </li> 3058 3059 3060 3061 </ul> 3062 </div> 3063 3064 </div> 3065 3066 3067 3068 3069 <div id="ctl04_DivProjectsPlans" class="col-md-3 sub-menu mb-md-0 mb-4"> 3070 <div class="dropdown-container"> 3071 <h6 class="sub-title"> 3072 <a href="/community/projects" class="dropdown-item">Projects & Plans</a> 3073 </h6> 3074 <ul class="list-unstyled"> 3075 3076 <li id="ctl04_navbarAEPCommunity2"> 3077 <a id="ctl04_linkSmartMeters" class="menu-item dropdown-item" href="/community/projects/smart-grid/smart-meters">Smart Meters</a> 3078 </li> 3079 3080 3081 3082 <li id="ctl04_navbarAEPCommunity9"> 3083 <a class="menu-item dropdown-item" href="/community/projects/tree-trimming">Reliability & Tree Trimming</a> 3084 </li> 3085 3086 3087 3088 3089 3090 3091 3092 </ul> 3093 </div> 3094 3095 <div id="ctl04_LiEDSection" class="dropdown-container"> 3096 <h6 class="sub-title"> 3097 <a href="/company/economic/" class="dropdown-item">Economic Development</a> 3098 </h6> 3099 3100 </div> 3101 </div> 3102 3103 3104 3105 3106 3107 <div class="col-md-3 sub-menu mb-0"> 3108 <div class="dropdown-container"> 3109 <h6 class="sub-title"> 3110 <a href="/clean-energy/" class="dropdown-item">Clean Energy</a> 3111 </h6> 3112 <ul class="list-unstyled"> 3113 <li> 3114 <a class="menu-item dropdown-item" href="/clean-energy/environment">Environment</a> 3115 </li> 3116 3117 <li id="ctl04_navbarAEPOhioCommunity1"> 3118 <a class="menu-item dropdown-item" href="/community/education/recreation">Recreation</a> 3119 </li> 3120 <li> 3121 <a class="menu-item dropdown-item" href="/clean-energy/renewable">Renewable Energy</a> 3122 </li> 3123 <li id="ctl04_navbarElecCars"> 3124 <a class="menu-item dropdown-item" href="/clean-energy/electric-cars">Electric Cars</a> 3125 </li> 3126 3127 <li id="ctl04_navbarCleanEnergySolar"> 3128 <a class="menu-item dropdown-item" href="/clean-energy/renewable/solar">Solar</a> 3129 </li> 3130 </ul> 3131 </div> 3132 </div> 3133 3134 <div class="col-md-3 sub-menu mb-0"> 3135 <div class="dropdown-container"> 3136 <h6 class="sub-title"> 3137 <a href="/company/" class="dropdown-item">Our Company</a> 3138 </h6> 3139 <ul class="list-unstyled"> 3140 3141 <li> 3142 <a class="menu-item dropdown-item" href="/company/news">News Releases</a> 3143 </li> 3144 3145 <li> 3146 <a class="menu-item dropdown-item" href="/company/about">About Us</a> 3147 </li> 3148 <li> 3149 <a class="menu-item dropdown-item" href="/company/careers">Careers</a> 3150 </li> 3151 </ul> 3152 </div> 3153 <!-- remove on 12/1 --> 3154 3155 </div> 3156 3157 </div> 3158 </div> 3159 </li> 3160 3161 <li id="ctl04_liContact" class="nav-item"> 3162 <a class="nav-link dropdown-toggle" id="navbarC
3162ontact" href="#" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"><span>Contact</span><span class="sr-only">(current)</span></a> 3163 <div id="navbarContactDropdown" class="dropdown-menu" aria-labelledby="navbarContact"> 3164 <div class="row"> 3165 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 3166 <div class="dropdown-container"> 3167 <h6 class="sub-title"> 3168 <a class="dropdown-item" href="/contact">Contact Overview</a> 3169 </h6> 3170 </div> 3171 <div id="ctl04_DivContactPhoneDefault" class="dropdown-container"> 3172 <h6 class="sub-title dropdown-item text-bold">Contact by Phone:</h6> 3173 <ul class="list-unstyled"> 3174 <li> 3175 <a id="ctl04_opcoPhone" class="menu-item dropdown-item" href="tel:1-800-672-2231">1-800-672-2231</a> 3176 </li> 3177 </ul> 3178 3179 3180 </div> 3181 3182 3183 3184 3185 </div> 3186 3187 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 3188 <div class="dropdown-container"> 3189 <h6 class="sub-title"> 3190 <a href="/outages/" class="dropdown-item">Power out?</a> 3191 </h6> 3192 <ul class="list-unstyled"> 3193 <li> 3194 <a class="menu-item dropdown-item" href="/outages/report">Report an Outage</a> 3195 </li> 3196 <li> 3197 <a class="menu-item dropdown-item" href="/outages/status">Check Outage Status</a> 3198 </li> 3199 <li id="ctl04_nationalContactOutageMap"> 3200 <a id="ctl04_opcoContactOutageMap" class="menu-item dropdown-item" href="https://outagemap.aepohio.com/">View Outage Map</a> 3201 </li> 3202 </ul> 3203 </div> 3204 3205 <div class="dropdown-container"> 3206 <h6 class="sub-title"> 3207 <a href="/safety/Home#call811" class="dropdown-item">Call 811 Before You Dig</a> 3208 </h6> 3209 </div> 3210 3211 <div id="ctl04_navbarAEPContact4" class="dropdown-container"> 3212 <h6 class="sub-title"> 3213 <a href="/company/careers" class="dropdown-item">Careers</a> 3214 </h6> 3215 </div> 3216 </div> 3217 3218 <div class="col-md-3 sub-menu mb-md-0 mb-4"> 3219 <div class="dropdown-container"> 3220 <h6 class="sub-title"> 3221 <a href="/account/" class="dropdown-item">Account Maintenance</a> 3222 </h6> 3223 <ul class="list-unstyled"> 3224 <li> 3225 <a class="menu-item dropdown-item" href=" /account/settings">Update Account Settings</a> 3226 </li> 3227 </ul>
3228 <ul id="ctl04_navbarAEPContact2" class="list-unstyled"> 3229 <li> 3230 <a class="menu-item dropdown-item" href=" /account/bills/pay">Pay Bill</a> 3231 </li> 3232 <li> 3233 <a class="menu-item dropdown-item" href="/account/bills/pay/assistance">Get Payment Assistance</a> 3234 </li> 3235 <li> 3236 <a class="menu-item dropdown-item" href="/account/service/start-stop-transfer">Start, Stop & Transfer</a> 3237 </li> 3238 <li> 3239 <a class="menu-item dropdown-item" href="/account/settings/notifications">Notification Preferences</a> 3240 </li> 3241 </ul> 3242 3243 3244 </div> 3245 </div> 3246 3247 <div class="col-md-3 sub-menu mb-0"> 3248 <div id="ctl04_DivOtherContacts" class="dropdown-container"> 3249 <h6 class="sub-title dropdown-item text-bold">Other Contacts:</h6> 3250 <ul class="list-unstyled"> 3251 <li> 3252 <a class="menu-item dropdown-item" href="/company/news/media-contacts">Media Contacts</a> 3253 </li> 3254 3255 </ul> 3256 </div> 3257 3258 <div id="ctl04_navigationSocialMedia" class="dropdown-container"> 3259 <h6 class="sub-title dropdown-item text-bold">Social Media:</h6> 3260 <ul class="list-unstyled"> 3261 <li> 3262 <a id="ctl04_megaMenuFacebook" class="menu-item dropdown-item" href="https://www.facebook.com/AEPOhio">Facebook</a> 3263 </li> 3264 <li> 3265 <a id="ctl04_megaMenuTwitter" class="menu-item dropdown-item" href="https://X.com/intent/user?screen_name=AEPOhio">X</a> 3266 </li> 3267 </ul> 3268 </div> 3269 3270 3271 </div> 3272 </div> 3273 </div> 3274 </li> 3275 </ul> 3276 <span id="ctl04_loginButtonsDesktop"> 3277 <button class="btn btn-danger btn-global-login collapsed" data-btn="login" type="button" data-toggle="collapse" data-target="#globalLoginMenu" aria-expanded="false" aria-controls="globalLoginMenu">LOG IN</button> 3278 </span> 3279 3280 3281 <div class="search-container" id="searchContainer" role="search" aria-hidden="true" tabindex="-1"> 3282 3283 <div id="ctl04_PnlSearch" class="form-inline search-form" role="form" onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl04_SiteSearchButton')"> 3284 3285 <a class="close-search" aria-label="close search" href="javascript:;" role="button"> 3286 <span aria-hidden="true" tabindex="-1">×</span> 3287 </a> 3288 <input name="ctl00$ctl04$SiteSearchInput" type="text" id="ctl04_SiteSearchInput" class="form-control search-input js-site-search-input" placeholder="Search" aria-label="enter a search term to search this site" /> 3289 <a id="ctl04_SiteSearchButton" class="search-icon" aria-label="search site" role="button" href="javascript:__doPostBack('ctl00$ctl04$SiteSearchButton','')"></a> 3290 3291</div> 3292 3293 </div> 3294 3295 <a role="button" href="javascript:;" class="open-search" aria-controls="searchContainer" aria-label="toggle search box"></a> 3296 3297 <div class="nav-overlay"></div> 3298 3299 </div> 3300 3301 </div> 3302</nav> 3303 </noindexfb> 3304 3305<span id="ctl04_BreadcrumbsControl"> 3306<div aria-label="breadcrumb" class="d-print-none aep-breadcrumb-nav "> 3307 <div class="container"> 3308 <ol class="breadcrumb aep-breadcrumb"> 3309 <li class="breadcrumb-item aep-breadcrumb-item"><a href="/"><span>Home</span></a></li><li class="selected breadcrumb-item aep-breadcrumb-item" aria-current="page"><a href="/contact"><span>Contact</span></a></li> 3310 </ol> 3311 </div> 3312</div> 3313 3314</span> 3315<span id="ctl04_BannerControl"> 3316<div id="ctl04_ctl06_bannerContainer" class="banner-container"> 3317 <div id="ctl04_ctl06_normalBanner"> 3318 <div class="banner-image d-flex align-items-center" style="background-position-x: 60%;" data-background-avif="/lib/images/banners/contact-us-large.jpg" data-background-fallback="/lib/images/banners/contact-us-large.jpg"> 3319 <div class="container" style="min-height: 100%">
3320 <div id="ctl04_ctl06_bannerContent" class="row d-lg-flex align-items-center" style="min-height: 100%"> 3321 <div class="col-8 col-xs-7 col-sm-6 col-md-6 col-xl-5"> 3322 <div class="d-block"> 3323 <h1 class="banner-title mb-10 mb-sm-20 mb-lg-40 ">CONTACT US</h1> 3324 3325 <h4 class="banner-description ">Get answers, give feedback or report a problem.</h4> 3326 3327 </div> 3328 </div> 3329 3330 </div> 3331 </div> 3332 </div> 3333 </div> 3334 3335 3336</div> 3337 3338 3339</div> 3340 3341 3342 3343</span> 3344<div class="mb-20 mb-sm-30 mb-lg-60"></div> 3345</span> 3346 <div id="main" class="container"> 3347 3348 <span id="cphContentMain_GlobalUserControl1"> 3349 3350<div class="row mb-st"> 3351 <div class="col-sm-11 col-xl-10"> 3352 <h1>What's on Your Mind?</h1> 3353 <p class="mb-0">Are you contacting us for any of the reasons below? Use our online services for all your needs.</p> 3354 </div> 3355</div> 3356 3357<div class="row"> 3358 <div class="col-md-8"> 3359 <dl class="accordion"> 3360 <!-- outages --> 3361 <dt class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#outages" aria-expanded="false" aria-controls="outages"> 3362 <span class="accordion-header">Emergencies & Outages<br /> 3363 <span class="p text-normal">Reporting your power out or checking when it will be back</span> 3364 </span> 3365 <span class="align-self-center plus-minus-toggle"></span> 3366 </dt> 3367 <dd class="collapse" id="outages"> 3368 <div class="accordion-item"> 3369 <div class="alert-box border-gray mb-4" role="alert"> 3370 <div class="title"><span class="icon ai-alert-triangle filter-dark-gray"></span>Emergencies and hazards</div> 3371 <div id="cphContentMain_ctl00_DivEmergencyNumberDefault" class="message">Report emergencies and safety hazards immediately to <a href="tel:8006722231">800-672-2231</a> (available 24 hours).</div> 3372 3373 </div> 3374 <p class="text-bold mb-0">Reporting an outage</p> 3375 <p class="mb-3">If your power is out, simply <a href="/outages/">report your outage</a> online to let us know.</p> 3376 <a href="/outages/" class="btn btn-secondary mb-30">Report outage</a> 3377 <p class="text-bold mb-0">Outage status</p> 3378 <p class="mb-3">Wonder when your power is coming back? Check <a href="/outages/status">your outage status</a> for the latest information (requires login).</p> 3379 <p class="text-bold mb-0">Outage map</p> 3380 <p class="mb-4">View our <a href="https://outagemap.aepohio.com/">real-time outage map</a> to get updates on your neighborhood.</p> 3381 <div class="row d-flex helpful" data-topic="Outage"> 3382 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3383 <p class="text-small mb-0">Was this helpful?</p> 3384 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3385 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3386 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3387 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3388 </div> 3389 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3390 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3391 </div> 3392 </div> 3393 </dd> 3394 3395 <!-- other outage problems --> 3396 <dt class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#other-problems" aria-expanded="false" aria-controls="other-problems">
3397 <span class="accordion-header">Report Other Problem<br /> 3398 <span class="p text-normal">Reporting if you have a problem related to a streetlight, tree, etc.</span> 3399 </span> 3400 <span class="align-self-center plus-minus-toggle"></span> 3401 </dt> 3402 <dd class="collapse" id="other-problems"> 3403 <div class="accordion-item"> 3404 <p class="mb-4">Visit our <a href="/outages/problem/">Report Other Problem</a> page to report any problems related to a streetlight, tree, outdoor light, or reporting a power theft. We will attend to your problem immediately. However, please note that streetlight problems may take up to several weeks to get resolved.</p> 3405 <p class="mb-3">Or you may also reach us at <a href="tel:8006722231">800-672-2231</a>. Business customers can contact our <a href="/business/#customerServiceInformation">business operations center</a>.</p> 3406 <a href="/outages/problem/" class="btn btn-secondary mb-30">Report other problem</a> 3407 3408 <div class="row d-flex helpful" data-topic="Other Outage Problem"> 3409 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3410 <p class="text-small mb-0">Was this helpful?</p> 3411 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3412 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3413 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3414 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3415 </div> 3416 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3417 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3418 </div> 3419 </div> 3420 </dd> 3421 3422 <!-- moving --> 3423 <dt class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#moving" aria-expanded="false" aria-controls="moving"> 3424 <span class="accordion-header">Moving To A New House<br /> 3425 <span class="p text-normal">Starting, stopping, or transferring service</span></span> 3426 <span class="align-self-center plus-minus-toggle container-collapsed"></span> 3427 </dt> 3428 <dd class="collapse" id="moving"> 3429 <div class="accordion-item"> 3430 <p class="mb-3">Visit our <a href="/account/service/start-stop-transfer">Service Requests</a> page to learn more about your options if your are moving to a new location.</p> 3431 <a href="/account/service/start-stop-transfer" class="btn btn-secondary mb-30">Service requests</a> 3432 <div id="cphContentMain_ctl00_pDeposit"> 3433 <p class="text-bold mb-0">Questions about deposits?</p> 3434 <p class="mb-4">Find out more about why <a href="/account/service/deposits">security deposits</a> are required, and when and how you will get yours back.</p> 3435 </div> 3436 <p class="text-bold mb-0">Building a new home or business?</p> 3437 <p class="mb-4">We have <a href="/business/builders/">new construction resources</a> to help guide you and your builder through the process.</p> 3438 3439 <div class="row d-flex helpful" data-topic="Moving"> 3440 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3441 <p class="text-small mb-0">Was this helpful?</p> 3442 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up">
3443 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3444 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3445 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3446 </div> 3447 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3448 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3449 </div> 3450 </div> 3451 </dd> 3452 3453 <!-- bills --> 3454 <dt id="cphContentMain_ctl00_dtBills" class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#paying" aria-expanded="false" aria-controls="paying"> 3455 <span class="accordion-header">Paying Bills<br /> 3456 <span class="p text-normal">Paying your bill, confirming payment, or getting assistance like payment arrangements or extensions</span> 3457 </span> 3458 <span class="align-self-center plus-minus-toggle container-collapsed"></span> 3459 </dt> 3460 <dd class="collapse" id="paying"> 3461 <div class="accordion-item"> 3462 <p class="text-bold mb-0">Need help paying your bill?</p> 3463 <p class="mb-3"><a href="/account/bills/pay/assistance/extension">Payment extensions</a> are an option if you just need a few days and can pay in full, while <a href="/account/bills/pay/assistance/arrangement">Extended Payment Arrangements</a> help spread payments out over a few months. For a full list of assistance options:</p> 3464 <a href="/account/bills/pay/assistance/" class="btn btn-secondary mb-30">See payment assistance</a> 3465 <p class="text-bold mb-0">Leveling out your payments</p> 3466 <p class="mb-4">Our <a href="/account/bills/pay/amp">Average Monthly Payment</a> (AMP) plan helps stabilize your monthly bills.</p> 3467 <p class="text-bold mb-0">Confirming payment</p> 3468 <p class="mb-4">Wondering if we received your payment? Check out your <a href="/account/bills/pay/payment-activity">payment activity</a> to see pending, processed, and canceled payments.</p> 3469 <p class="text-bold mb-0">Make a payment</p> 3470 <p class="mb-3">We offer many ways to pay your bill. Pick the way that is right for you.</p> 3471 <a href="/account/bills/pay/" class="btn btn-secondary mb-30">See payment options</a> 3472 3473 <div class="row d-flex helpful" data-topic="Paying bills"> 3474 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3475 <p class="text-small mb-0">Was this helpful?</p> 3476 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3477 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3478 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3479 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3480 </div> 3481 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3482 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3483 </div> 3484 </div> 3485 </dd> 3486 3487 <!-- settings --> 3488 <dt class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#settings" aria-expanded="false" aria-controls="settings">
3489 <span class="accordion-header">Account Settings<br /> 3490 <span class="p text-normal">Changing your contact information, notification preferences, or changing the people on your account</span></span> 3491 <span class="align-self-center plus-minus-toggle"></span> 3492 </dt> 3493 <dd class="collapse" id="settings"> 3494 <div class="accordion-item"> 3495 <p class="mb-3">You can change many details of your account profile online, including: changing your email, phone, or mailing address. Update a payment account, reset your password and more.</p> 3496 <a href="/account/settings/" class="btn btn-secondary mb-4">Edit account profile</a> 3497 <p class="text-bold mb-0">Notifications</p> 3498 <p class="mb-4">Sign up for <a href="/account/settings/notifications">outage and billing alerts</a> and manage your <a href="/account/settings/notifications">communication preferences</a>.</p> 3499 <p class="text-bold mb-0">Manage multiple accounts</p> 3500 <p class="mb-4"><a href="/account/settings/accounts/add">Add another electric account</a> to your User ID or change the default account that comes up when you log in.</p> 3501 <span id="cphContentMain_ctl00_ParaAddSomeoneDefault"><p class="mb-4">NOTE: if you need to add someone to your account or change your name, please call us at <a href="tel:8006722231">800-672-2231</a>.</p></span> 3502 3503 <div class="row d-flex helpful" data-topic="Account Settings"> 3504 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3505 <p class="text-small mb-0">Was this helpful?</p> 3506 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3507 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3508 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3509 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3510 </div> 3511 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3512 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3513 </div> 3514 </div> 3515 </dd> 3516 3517 <!-- understanding --> 3518 <dt id="cphContentMain_ctl00_dtUnderstanding" class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#understanding-your-bill" aria-expanded="false" aria-controls="understanding-your-bill"> 3519 <span class="accordion-header">Understanding Your Bill<br /> 3520 <span class="p text-normal">Viewing bills, paperless billing, or questions about amounts</span></span> 3521 <span class="align-self-center plus-minus-toggle"></span> 3522 </dt> 3523 <dd class="collapse" id="understanding-your-bill"> 3524 <div class="accordion-item"> 3525 <p class="mb-4">You can <a href="/account/bills/view/">view your bill</a> online any time or see a <a href="/account/bills/view/understanding">breakdown of the bill</a> to see what each section means.</p> 3526 <p class="text-bold mb-0">Paperless billing</p> 3527 <p class="mb-0">Choosing paperless billing to receive your bills online can save you time and money.</p> 3528 <ul class="bulleted-list mb-30"> 3529 <li>An email lets you know when your bill is ready</li> 3530 <li>Review your bill safely and securely with 24x7 access</li> 3531 <li>Pay for free immediately from your online checking account</li> 3532 </ul> 3533 <a href="/account/bills/paperless/enroll" class="btn btn-secondary mb-3">Enroll in paperless</a> 3534 <p class="mb-4">You can unenroll from paperless an time (requires login).</p> 3535 <p class="text-bold mb-0">Why is my bill higher than I expected?</p> 3536 <p class="mb-4">While electricity usage patterns are relatively stable, many variables can impact usage such as extreme hot or cold weather temperatures. If your bill seems unusually high:</p> 3537 <p class="mb-4"><a href="/account/bills/view">Check your bill</a> to see if the read was estimated; if it is, your next bill may be significantly lower when an actual read is performed. You can also check the meter yourself and compare it to the reading on your bill.</p> 3538 <p class="mb-4"><a href="/account/bills/view">Compare your bill</a> to one from the same time last year. You may find that the changing weather causes your bill to rise at this time of year.</p> 3539 <p class="mb-4">
3539Review our <a href="/savings/">energy saving tips</a>. If the cause of the high bill is weather-related, you can make changes that will lower future bills.</p> 3540 <p class="text-bold mb-0">What is my electric rate?</p> 3541 <p class="mb-4">Find out the latest information on all <a href="/company/about/rates">rates and tariffs</a> we offer.</p> 3542 3543 <div class="row d-flex helpful" data-topic="Understanding you bill"> 3544 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3545 <p class="text-small mb-0">Was this helpful?</p> 3546 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3547 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3548 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3549 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3550 </div> 3551 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3552 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3553 </div> 3554 </div> 3555 </dd> 3556 3557 <!-- login --> 3558 <dt class="collapsed d-flex justify-content-between" data-toggle="collapse" data-target="#logging-in" aria-expanded="false" aria-controls="logging-in"> 3559 <span class="accordion-header">Logging In<br /> 3560 <span class="p text-normal">Accessing your account or resetting your password</span></span> 3561 <span class="align-self-center plus-minus-toggle"></span> 3562 </dt> 3563 <dd class="collapse" id="logging-in"> 3564 <div class="accordion-item"> 3565 <p class="text-bold mb-0">New users</p> 3566 <p class="mb-4">If you haven't created a User ID with us before, <a href="/account/register">register</a> for online access.</p> 3567 <p class="text-bold mb-0">User IDs</p> 3568 <p class="mb-3">Forget your User ID? No problem. <a href="/account/forgot-user-id">Find it</a> using the email you registered with.</p> 3569 <a href="/account/forgot-user-id" class="btn btn-secondary mb-30">Retrieve User ID</a> 3570 <p class="text-bold mb-0">Passwords</p> 3571 <p class="mb-3">If you forget your password, just <a href="/account/forgot-password/">reset it</a> and you'll be able to create a new ne. You'll need <a href="/account/forgot-user-id">your User Id</a> to get started. Note: If your reset link expires, simply reset it again.</p> 3572 <a href="/account/forgot-password/" class="btn btn-secondary mb-30">Reset password</a> 3573 3574 <div class="row d-flex helpful" data-topic="Logging In"> 3575 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3576 <p class="text-small mb-0">Was this helpful?</p> 3577 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3578 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3579 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3580 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3581 </div> 3582 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span>
3583 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3584 </div> 3585 </div> 3586 </dd> 3587 3588 3589 <!-- other reasons --> 3590 <dt class="collapsed d-flex justify-content-between table-accordion-header" data-toggle="collapse" data-target="#other-reasons" aria-expanded="false" aria-controls="other-reasons"> 3591 <span class="accordion-header">Other Reasons<br /> 3592 <span class="p text-normal">Give feedback, modify service requests, learn more about damage to your property</span></span> 3593 <span class="align-self-center plus-minus-toggle"></span> 3594 </dt> 3595 <dd class="collapse" id="other-reasons"> 3596 <div class="accordion-item"> 3597 <p class="text-bold mb-0">Service requests</p> 3598 <p class="mb-4">Modify your electric service, new construction requests, or request a letter of credit in our <a href="/account/service/">service requests</a> section.</p> 3599 <p class="text-bold mb-0">Damage</p> 3600 <p class="mb-4">Find out your responsibilities and ours if you experience <a href="/outages/faq">damage to your home or business</a>.</p> 3601 3602 <div class="row d-flex helpful" data-topic="Other Reasons"> 3603 <div class="col-sm-6 col-lg-5 d-flex align-items-center order-1 pr-lg-0"> 3604 <p class="text-small mb-0">Was this helpful?</p> 3605 <a href="javascript:void(0)" class="mx-2 thumbs thumbs-up"> 3606 <img src="/lib/images/icons/icon-thumbs-up-off.png" class="img-fluid thumbs-up" alt="yes, helpful" /></a> 3607 <a href="javascript:void(0)" class="thumbs thumbs-down"> 3608 <img src="/lib/images/icons/icon-thumbs-down-off.png" class="img-fluid thumbs-down" alt="no, not helpful" /></a> 3609 </div> 3610 <span class="col-12 thanks d-none text-small order-2 order-sm-3 order-md-2 order-lg-3 mt-2">Thanks for your feedback.</span> 3611 <span class="col-sm-6 col-md-12 col-lg-7 text-sm-right text-md-left text-lg-right order-3 order-sm-2 order-md-3 order-lg-2 mt-30 mt-sm-0 mt-md-30 mt-lg-0 pl-lg-0"><a href="javascript:formContact()">I still need to contact someone</a></span> 3612 </div> 3613 </div> 3614 </dd> 3615 </dl> 3616 3617 </div> 3618 3619<div class="col-md-4 mt-30 mt-md-0"> 3620 <h2 class="mb-4">Frequently Searched</h2> 3621 <ul class="link-list mb-0" id="ulSearchTerms"> 3622 <li id="cphContentMain_ctl00_liTxHide1" style="border-top: solid 1px #9E9FA1; padding-top: 19px;"> 3623 <a class="link-list-text ml-0" href="/account/service/stop"> 3624 <p class="p">Stop Service</p> 3625 </a> 3626 </li> 3627 3628 <li> 3629 <a class="link-list-text ml-0" href="/outages/"> 3630 <p class="p">Outage</p> 3631 </a> 3632 </li> 3633 <li id="cphContentMain_ctl00_liTxHide2"> 3634 <a class="link-list-text ml-0" href="/account/bills/pay/amp"> 3635 <p class="p">AMP</p> 3636 </a> 3637 </li> 3638 <li id="cphContentMain_ctl00_LiSolar"> 3639 <a class="link-list-text ml-0" href="/clean-energy/renewable/solar/"> 3640 <p class="p">Solar</p> 3641 </a> 3642 </li> 3643 <li id="cphContentMain_ctl00_LiSearchTermsBudget"> 3644 <a class="link-list-text ml-0" href="/account/bills/pay/amp"> 3645 <p class="p">Budget</p> 3646 </a> 3647 </li> 3648 <li> 3649 <a class="link-list-text ml-0" href="/outages/"> 3650 <p class="p">Outage Map</p> 3651 </a> 3652 </li> 3653 <li> 3654 <a class="link-list-text ml-0" href="/account/service/start-stop-transfer"> 3655 <p class="p">Moving</p> 3656 </a> 3657 </li> 3658 <li id="cphContentMain_ctl00_liTxHide3"> 3659 <a class="link-list-text ml-0" href="/account/service/start"> 3660 <p class="p">New Service</p> 3661 </a> 3662 </li> 3663 <li id="cphContentMain_ctl00_liTxHide4"> 3664 <a class="link-list-text ml-0" href="/account/service/deposits"> 3665 <p class="p">Deposit</p> 3666 </a> 3667 </li> 3668 <div id="divFrequentlySearchedMore" class="collapse"> 3669 3670 <li id="cphContentMain_ctl00_liTxHide5"> 3671 <a class="link-list-text ml-0" href="/account/bills/pay/"> 3672 <p class="p">Pay Bill</p> 3673 </a> 3674 </li> 3675 <li> 3676 <a class="link-list-text ml-0" href="/company/about/rates/"> 3677 <p class="p">Rates</p> 3678 </a> 3679 </li> 3680 <li id="cphContentMain_ctl00_liTxHide6"> 3681 <a class="link-list-text ml-0" href="/account/service/meter-reading-schedule"> 3682 <p class="p">Meter Reading</p> 3683 </a> 3684 </li> 3685 <li id="cphContentMain_ctl00_LiTreeFormLink"> 3686 <a href="/community/projects/tree-trimming/" id="cphContentMain_ctl00_liOhLinkTree" class="link-list-text ml-0"> 3687 <p class="p">Tree</p> 3688 </a> 3689 </li> 3690 <li> 3691 <a class="link-list-text ml-0" href="http://aepclaims.com"> 3692 <p class="p">Damage Claim</p> 3693 </a> 3694 </li> 3695 <li> 3696 <a class="link-list-text ml-0" href="/outages/problem/streetlight"> 3697 <p class="p">Street Light</p> 3698 </a> 3699 </li> 3700 <li id="cphContentMain_ctl00_liTxHide7"> 3701 <a class="link-list-text ml-0" href="/account/bills/"> 3702 <p class="p">Bill</p> 3703 </a> 3704 </li> 3705 <li id="cphContentMain_ctl00_liTxHide8"> 3706 <a class="link-list-text ml-0" href="/account/bills/pay/assistance/arrangement"> 3707 <p class="p">Payment Arrangements</p> 3708 </a> 3709 </li> 3710 </div> 3711 <li class="end mt-30" style="border-bottom: none; padding-bottom: 0;"><button type="button" id="aFrequentlySearchedToggle" onclick="javascript:frequentlySearchedToggle(
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3936 <span>Use of this site constitutes acceptance of the <a href="https://www.aep.com/terms/" title="AEP Terms and Conditions">AEP Terms and Conditions</a>. 3937 <span class="d-flex justify-content-center justify-content-lg-start flex-wrap"> 3938 <a href="https://www.aep.com/privacy" title="View our Privacy Policy" class="text-nowrap">Privacy Policy</a> 3939 3940 3941 3942 3943 <span class="mx-10 d-inline">|</span> <a id="ot-sdk-btn" class="ot-sdk-show-settings btn-cookie-settings" href="javascript:;" title="Cookie Settings">Cookie Settings</a> <span class="mx-10 d-inline">|</span><a href="https://www.aep.com/donotsell" class="text-no-wrap" style="background-image: url(/lib/images/svgs/00183_AEP_PrivacyIcon_0523-BRAND-RED.svg);background-position:center;background-repeat: no-repeat;display: block;background-size: 20px 60px;min-width:30px;" title="Your Privacy Choices"></a><a href="https://www.aep.com/donotsell" class="text-no-wrap" title="Your Privacy Choices">Your Privacy Choices</a> 3944 </span> 3945 </span> 3946 <span>© 1996-2026 American Electric Power. All Rights Reserved.</span> 3947 </div> 3948 <div id="ctl05_footerSocialContainer" class="d-flex justify-content-center justify-content-lg-end social-media"> 3949 <a id="ctl05_footerInstagram" class="ai-instagram ai-small" aria-label="Instagram" href="https://www.instagram.com/aepohio/" target="_blank"></a> 3950 <a id="ctl05_footerTwitter" class="ai-twitter ai-small" aria-label="X" href="https://X.com/intent/user?screen_name=AEPOhio" target="_blank"></a> 3951 <a id="ctl05_footerFacebook" class="ai-facebook ai-small" aria-label="Facebook" href="https://www.facebook.com/AEPOhio" target="_blank"></a> 3952 3953 <a id="ctl05_footerYoutube" class="ai-you-tube ai-small" aria-label="Youtube" href="https://www.youtube.com/user/AEPOhiotv" target="_blank"></a> 3954 </div> 3955 </div> 3956 </div> 3957 </div> 3958 </div> 3959 <span id="ctl05_FooterAdminPanelControl"></span> 3960</footer> 3961 3962 3963<!-- Modal --> 3964<div class="modal fade" id="footerPDFModal" tabindex="-1" role="dialog" aria-hidden="true"> 3965 <div class="modal-dialog modal-dialog-bottom" role="document"> 3966 <div class="modal-content"> 3967 <div class="modal-header"> 3968 <button type="button" class="close" data-dismiss="modal" aria-label="Close"> 3969 <span aria-hidden="true" title="close"></span> 3970 </button> 3971 </div> 3972 <div class="modal-body"> 3973 <noindexfb> 3974 <h2 class="text-sm-center mt-40 mt-sm-0 mb-24">Select your state handbook</h2> 3975 <hr class="divider-lg my-20" /> 3976 <ul id="ctl05_ulIM" class="document-icon-list d-block"> 3977 <li class="ml-10 ml-sm-20"> 3978 <nofollowfb><a href="/lib/docs/global/CustomerHandbooks/Indiana_Michigan_Power_IN_Handbook.pdf" class="pdf-icon document-icon">Indiana Customer Handbook</a></nofollowfb> 3979 </li> 3980 <li> 3981 <hr class="divider-sm my-35" /> 3982 </li> 3983 <li class="ml-10 ml-sm-20"> 3984 <nofollowfb><a href="/lib/docs/global/CustomerHandbooks/Indiana_Michigan_Power_MI_Handbook.pdf" class="pdf-icon document-icon">Michigan Customer Handbook</a></nofollowfb> 3985 </li> 3986 </ul> 3987 <ul id="ctl05_ulSWEPCO" class="document-icon-list d-block"> 3988 <li class="ml-10 ml-sm-20"> 3989 <nofollowfb><a href="/lib/docs/global/CustomerHandbooks/SWEPCO_Texas_Handbook.pdf" class="pdf-icon document-icon">Texas Customer Handbook</a></nofollowfb> 3990 </li> 3991 <li> 3992 <hr class="divider-sm my-35" /> 3993 </li> 3994 <li class="ml-10 ml-sm-20"> 3995 <nofollowfb><a href="/lib/docs/global/CustomerHandbooks/SWEPCOAR_Your_Rights_as_a_Customer-3
3995-11-26.pdf" class="pdf-icon document-icon">Arkansas: Your Rights as a Customer</a></nofollowfb> 3996 </li> 3997 <li> 3998 <hr class="divider-sm my-35" /> 3999 </li> 4000 <li class="ml-10 ml-sm-20"> 4001 <nofollowfb><a href="/lib/docs/global/CustomerHandbooks/SWEPCOAR_Handbook_Price_Options_2026.pdf" class="pdf-icon document-icon">Arkansas: "Arkansas Commercial/Industrial Price Options"</a></nofollowfb> 4002 </li> 4003 </ul> 4004 </noindexfb> 4005 </div> 4006 </div> 4007 </div> 4008</div> 4009 4010<!-- Modals --> 4011<span id="ctl05_GlobalUserControl1"><div id="ctl05_ctl02_DivGeneric"> 4012 <span id="ctl05_ctl02_ModalPaperlessQuestionControl"> 4013 4014 4015</span> 4016 <span id="ctl05_ctl02_ModalDisconnectControl"> 4017 4018 4019</span> 4020 <span id="ctl05_ctl02_ModalUpdateEmailControl"> 4021</span> 4022 <span id="ctl05_ctl02_ModalReconnectControl"> 4023 4024 4025</span> 4026 <span id="ctl05_ctl02_ModalTransferAutoPayControl"> 4027 4028 4029</span> 4030 4031</div> 4032 4033</span> 4034<span id="ctl05_VideoModalControl"> 4035 4036<div id="ModalVideo" class="modal fade"> 4037 <div class="modal-dialog modal-lg"> 4038 <div class="modal-content"> 4039 <div class="modal-header"> 4040 <button type="button" class="close" data-dismiss="modal" aria-label="Close"> 4041 <span aria-hidden="true"></span> 4042 </button> 4043 </div> 4044 <div class="modal-body"> 4045 <h2 class="video-title" id="modalVideoTitle">Loading video...</h2> 4046 <hr class="divider-sm mb-30" /> 4047 <div class="mx-md-40"> 4048 <div class="embed-responsive embed-responsive-16by9"> 4049 <iframe id="videoIframe" class="embed-responsive-item" src="" allowfullscreen></iframe> 4050 </div> 4051 <p class="video-description mt-20 mb-0" id="videoDescription"></p> 4052 </div> 4053 </div> 4054 </div> 4055 </div> 4056</div></span> 4057<span id="ctl05_GlobalUserControl2"> 4058 4059</span> 4060 4061 4062<!-- Modal for login form, backdrop issues when included in global login control --> 4063<div class="modal fade" tabindex="-1" role="dialog" id="rememberUserIdModal" aria-hidden="true"> 4064 <div class="modal-dialog modal-md" role="document"> 4065 <div class="modal-content"> 4066 <div class="modal-header"> 4067 <button type="button" class="close" data-dismiss="modal" aria-label="Close"> 4068 <span aria-hidden="true"></span> 4069 </button> 4070 </div> 4071 <div class="modal-body"> 4072 <h3>What Does "Remember User IDâ Mean?</h3> 4073 <p>âRemember User IDâ helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, youâll still have to enter your password.</p> 4074 </div> 4075 </div> 4076 </div> 4077</div> 4078<div class="modal fade" tabindex="-1" role="dialog" id="securityCodeModal" aria-hidden="true"> 4079 <div class="modal-dialog" role="document"> 4080 <div class="modal-content"> 4081 <div class="modal-header"> 4082 <button type="button" class="close" data-dismiss="modal" aria-label="Close"> 4083 <span aria-hidden="true"></span> 4084 </button> 4085 </div> 4086 <div class="modal-body"> 4087 <h3 class="video-title">Security Code</h3> 4088 <p>Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.</p> 4089 <p>If you have forgotten your security code, please call 800-672-2231.</p> 4090 </div> 4091 </div> 4092 </div> 4093</div> 4094 4095<span id="ctl05_GlobalLoginControl"> 4096<div id="globalLoginMenu" class="collapse "> 4097 <style type="text/css"> 4098 /*.form-red { background-color: #dcdcdc; color: #4a4a4a; border: 1px solid #9e9fa1; border-top: 0; } 4099ââ .form-red *, .form-red .checkbox label { color: #4a4a4a; } 4100ââ .form-red .radio input+label:before, .form-red .checkbox input+label:before { border-color: #9e9fa1; background-color: #fff; border-width: 1px; } 4101ââ .form-red .form-group.aep-custom input, .form-red .form-group.aep-custom select, .form-red .form-group.aep-custom textarea { border-color: #9e9fa1; } 4102 4103ââ .form-red a, .form-red a:hover, .form-red a:visited { color: #006dff; }ââ 4104ââ .form-red p { background-color: #dcdcdc; color: #4a4a4a; } 4105 .form-red .error { padding-left: 40px; } 4106 .form-red .error p { color: #4a4a4a; } 4107ââ .form-red .error p a { color: #006cff; } */ 4108 .form-red .form-group.aep-custom input, .form-red .form-group.aep-custom select, .form-red .form-group.aep-custom textarea { border-color: #9e9fa1; } 4109 4110 </style> 4111 4112 <div class="off-canvas-overlay" id="loginOverlay"></div> 4113 4114 <div id="globalLoginMenuContainer999999999" class="container px-0 position-relative"> 4115 <div id="globalLoginMenuContents">
4116 <span id="ctl05_ctl05_LoginControl" ValidationGroup="GlobalLogin" Heading="Welcome back!"> 4117 4118 4119 4120 4121 4122 4123 4124 4125 4126 4127 4128 4129 4130 4131 4132 4133 4134 4135 4136 4137 4138<div id="ctl05_ctl05_ctl00_PnlLoginForm" onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl05_ctl05_ctl00_BtnLogin')"> 4139 4140 <div id="ctl05_ctl05_ctl00_loginForm" role="form" class="form-red"> 4141 4142 4143 4144 4145 4146 <div id="ctl05_ctl05_ctl00_DivHeading" class="row" aria-live="polite"> 4147 <div class="col"> 4148 <h3 class="mb-0"">Welcome back!</h3> 4149 <p>Please login to manage your account.</p> 4150 </div> 4151 </div> 4152 4153 4154 4155 <div class="form-row"> 4156 <div class="col"> 4157 <div id="ctl05_ctl05_ctl00_TbUserID_ctl05_ctl05_ctl00_TbUserID_wrapper" class=" form-group aep-custom "><label for="ctl05_ctl05_ctl00_TbUserID">User ID</label><div class=" input-group"><input name="ctl00$ctl05$ctl05$ctl00$TbUserID$ctl05_ctl05_ctl00_TbUserID" type="text" id="ctl05_ctl05_ctl00_TbUserID" class=" form-control" autocapitalize="off" data-required="true" autocorrect="off" data-field-type="user-id" onblur="$(this).validate();" data-required-message="Please enter your User ID" validationgroup="GlobalLogin" autocomplete="off" placeholder="User ID" data-validation-type="login" aria-required="true" /></div><span id="ctl05_ctl05_ctl00_TbUserID_ctl02" class=" invalid-feedback validator" data-validate-field="ctl05_ctl05_ctl00_TbUserID" validationgroup="GlobalLogin" style="display:none;"></span></div> 4158 </div> 4159 </div> 4160 <div class="form-row"> 4161 <div class="col"> 4162 <div id="ctl05_ctl05_ctl00_TbPassword_ctl05_ctl05_ctl00_TbPassword_wrapper" class=" form-group aep-custom mb-0"><label for="ctl05_ctl05_ctl00_TbPassword">Password</label><div class=" input-group"><input name="ctl00$ctl05$ctl05$ctl00$TbPassword$ctl05_ctl05_ctl00_TbPassword" type="password" id="ctl05_ctl05_ctl00_TbPassword" class=" form-control" data-validation-type="login" data-field-type="password" onblur="$(this).validate();" validationgroup="GlobalLogin" data-required="true" aria-required="true" autocomplete="off" placeholder="Password" /></div><span id="ctl05_ctl05_ctl00_TbPassword_ctl02" class=" invalid-feedback validator" data-validate-field="ctl05_ctl05_ctl00_TbPassword" validationgroup="GlobalLogin" style="display:none;"></span></div> 4163 </div> 4164 </div> 4165 <div class="form-row "> 4166 <div class="col d-flex align-items-center"> 4167 <div class="selector-wrap "><div class="checkbox"><input name="ctl00$ctl05$ctl05$ctl00$CbRememberUserID$ctl05_ctl05_ctl00_CbRememberUserID" type="checkbox" id="ctl05_ctl05_ctl00_CbRememberUserID" onblur="$(this).validate();" onchange="$(this).validate();" validationgroup="NormalLogin" data-field-type="checkbox" class="" /><label for="ctl05_ctl05_ctl00_CbRememberUserID">Remember User ID</label></div></div> 4168 4169 </div> 4170 4171 4172 </div> 4173 <div class="d-flex flex-wrap mb-n20"> 4174 <div class="flex-shrink-1 mt-1 order-2 ml-auto "> 4175 <!-- use linkbutton so global login is not the first input type submit button on the page causing issues with enter key --> 4176 4177 <input type="submit" name="ctl00$ctl05$ctl05$ctl00$BtnLogin" value="GO" onclick="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$ctl05$ctl05$ctl00$BtnLogin", "", true, "GlobalLogin", "", false, false))" id="ctl05_ctl05_ctl00_BtnLogin" class="btn btn-primary mb-20" /> 4178 </div> 4179 <div id="ctl05_ctl05_ctl00_DivForgetUserIDPasswordRegisterShort" class="order-1 mr-20 mr-sm-60 mb-20 text-forgot"> 4180 <span> 4181 Forgot <a href="/account/forgot-user-id">User ID</a> or <a href="/account/forgot-password/">Password</a>? 4182 </span><br> 4183 <a href="/account/register">Register</a> 4184 </div> 4185 4186 </div> 4187 4188 </div> 4189 4190</div> 4191 4192</span> 4193 </div> 4194 </div> 4195</div> 4196</span> 4197 4198<span id="ctl05_OpowerWidgetInitalizeControlFooter"></span> 4199 4200<span id="ctl05_smartAppBanner"> 4201 4202 4203 4204</span> 4205 4206 4207 4208 4209 4210<div class="off-canvas-overlay" id="pageOverlay"></div> 4211</span> 4212
4213 <span id="FormEndControl"> 4214 4215
4216<script>var IS_IE_LT9 = false;</script>
4216 4217<!--[if lt IE 9]> 4218
4218<script>IS_IE_LT9 = true;</script>
4218 4219<!-- <![endif]--> 4220 4221<!-- specified in ApplicationEventLogic --> 4222
4223<script src="/bundles/scripts-formend?v=95PfGHPn5hZmkDgfZQAaM4bxsE-m2BqQoAzxm3hKkFE1"></script>
4223 4224 4225 4226<div id="ctl06_DivCXNext"> 4227 <span id="ctl06_DAWidget"> 4228 4229 4230 4231</span> 4232 <span id="ctl06_AltoCloudTagging"> 4233</span> 4234</div> 4235 4236<span id="ctl06_SurveyControl"> 4237
4237<script type="text/javascript"> 4238 4239 var OPCO_NAME = "AEP Ohio"; 4240 var OPCO_NUMBER = "" 4241 var BILLING_ACCOUNT_NUMBER = "" 4242 var ACCOUNT_CLASS_CODE = "" 4243 var ACCOUNT_STATUS_CODE = "" 4244 var SERVICE_CITY = "" 4245 var SERVICE_STATE = "" 4246 var SERVICE_ZIP = "" 4247 var PAPERLESS_ENROLLMENT = "" 4248 var BUDGET_AMP = "" 4249 var EMAIL_ADDRESS = "" 4250 var IS_BILLING_ALERT_ENROLLED = "" 4251 var IS_OUTAGE_ALERT_ENROLLED = "" 4252 var EDI_BILL_CODE = "" 4253 var PAGE_URL = "https://www.aepohio.com/contact/default.aspx" 4254 var showACHSurvey = "false" 4255 var showCustomSurvey = "true" 4256 var hideMedalliaSurvey = "false" 4257 var MULTIPLE_ACCOUNTS = "false" 4258 4259 </script>
4259 4260 4261 4262<div id="ctl06_ctl02_plSurveyContent">
4262<script type="text/javascript" src="https://nebula-cdn.kampyle.com/wu/472699/onsite/embed.js" defer></script>
4262</div> 4263 4264
4265<script type="text/javascript"> 4266 /* record feedback ID for dynatrace */ 4267 window.addEventListener('MDigital_Submit_Feedback', function(event) { 4268 Cookies.set("Kampyle_feedback_UUID",event.detail.Feedback_UUID); 4269 }); 4270</script>
4270 4271</span> 4272 4273 4274</span> 4275 4276 4277 4278
4279<script type="text/javascript"> 4280//<![CDATA[ 4281var Page_Validators = new Array(document.getElementById("ctl05_ctl05_ctl00_TbUserID_ctl02"), document.getElementById("ctl05_ctl05_ctl00_TbPassword_ctl02")); 4282//]]> 4283</script>
4283 4284
4285<script type="text/javascript"> 4286//<![CDATA[ 4287var ctl05_ctl05_ctl00_TbUserID_ctl02 = document.all ? document.all["ctl05_ctl05_ctl00_TbUserID_ctl02"] : document.getElementById("ctl05_ctl05_ctl00_TbUserID_ctl02"); 4288ctl05_ctl05_ctl00_TbUserID_ctl02.controltovalidate = "ctl05_ctl05_ctl00_TbUserID"; 4289ctl05_ctl05_ctl00_TbUserID_ctl02.display = "Dynamic"; 4290ctl05_ctl05_ctl00_TbUserID_ctl02.validationGroup = "GlobalLogin"; 4291ctl05_ctl05_ctl00_TbUserID_ctl02.evaluationfunction = "CustomValidatorEvaluateIsValid"; 4292var ctl05_ctl05_ctl00_TbPassword_ctl02 = document.all ? document.all["ctl05_ctl05_ctl00_TbPassword_ctl02"] : document.getElementById("ctl05_ctl05_ctl00_TbPassword_ctl02"); 4293ctl05_ctl05_ctl00_TbPassword_ctl02.controltovalidate = "ctl05_ctl05_ctl00_TbPassword"; 4294ctl05_ctl05_ctl00_TbPassword_ctl02.display = "Dynamic"; 4295ctl05_ctl05_ctl00_TbPassword_ctl02.validationGroup = "GlobalLogin"; 4296ctl05_ctl05_ctl00_TbPassword_ctl02.evaluationfunction = "CustomValidatorEvaluateIsValid"; 4297//]]> 4298</script>
4298 4299 4300
4301<script type="text/javascript"> 4302//<![CDATA[ 4303 4304var Page_ValidationActive = false; 4305if (typeof(ValidatorOnLoad) == "function") { 4306 ValidatorOnLoad(); 4307} 4308 4309function ValidatorOnSubmit() { 4310 if (Page_ValidationActive) { 4311 return ValidatorCommonOnSubmit(); 4312 } 4313 else { 4314 return true; 4315 } 4316} 4317 //]]> 4318</script>
4318 4319</form> 4320</body> 4321</html>
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