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5  </head>
6  <body>
7    <div data-server-rendered="true" id="__nuxt"><!----><div id="__layout"><div class="bg-very-light-pink"><nav class="flex justify-between items-center py-4 px-4 max-w-6xl m-auto" data-v-e799b4ac><div data-v-e799b4ac><a href="/" class="nuxt-link-active" data-v-e799b4ac><img src="https://images.helpninja.com/logo.svg" alt="Image: logo" data-v-e799b4ac></a></div> <div class="hidden lg:flex" data-v-e799b4ac><span data-v-e799b4ac><a href="/features" class="nav-link px-6 py-2 cursor-pointer" data-v-e799b4ac>
8        Features
9      </a></span><span data-v-e799b4ac><a href="/pricing" class="nav-link px-6 py-2 cursor-pointer" data-v-e799b4ac>
10        Pricing
11      </a></span><span data-v-e799b4ac><a href="https://apps.apple.com/app/helpninja/id1452190622" class="nav-link px-6 py-2 cursor-pointer" data-v-e799b4ac>iPhone app</a></span><span data-v-e799b4ac><a href="https://play.google.com/store/apps/details?id=com.helpninja&hl=en" class="nav-link px-6 py-2 cursor-pointer" data-v-e799b4ac>Android app</a></span><span data-v-e799b4ac><a href="https://dashboard.helpninja.com/#/login" class="nav-link px-6 py-2 cursor-pointer" data-v-e799b4ac>Login</a></span></div> <div class="hidden lg:block" data-v-e799b4ac><a href="https://dashboard.helpninja.com/#/signup" class="rounded bg-blue-1 max-w-xs text-sm font-apercu leading-normal text-center font-bold text-white px px-3 py-2" data-v-f300bf6a data-v-e799b4ac>
12  Try it now
13</a></div> <div class="block lg:hidden dropdown inline-block" data-v-e799b4ac><img alt="Image: button" src="https://images.helpninja.com/overflow.svg" class="cursor-pointer" data-v-e799b4ac> <ul class="dropdown-menu absolute pt-1 right-0 w-full shadow-md bg-white max-w-lg min-h-xs hidden" data-v-e799b4ac><li class="w-full text-lg font-inter leading-loose text-center font-medium text-black" data-v-e799b4ac><a href="/features" class="rounded-t py-2 px-4 block whitespace-no-wrap" data-v-e799b4ac>
14          Features
15        </a></li><li class="w-full text-lg font-inter leading-loose text-center font-medium text-black" data-v-e799b4ac><a href="/pricing" class="rounded-t py-2 px-4 block whitespace-no-wrap" data-v-e799b4ac>
16          Pricing
17        </a></li><li class="w-full text-lg font-inter leading-loose text-center font-medium text-black" data-v-e799b4ac><a href="https://apps.apple.com/app/helpninja/id1452190622" class="rounded-t py-2 px-4 block whitespace-no-wrap" data-v-e799b4ac>iPhone app</a></li><li class="w-full text-lg font-inter leading-loose text-center font-medium text-black" data-v-e799b4ac><a href="https://play.google.com/store/apps/details?id=com.helpninja&hl=en" class="rounded-t py-2 px-4 block whitespace-no-wrap" data-v-e799b4ac>Android app</a></li><li class="w-full text-lg font-inter leading-loose text-center font-medium text-black" data-v-e799b4ac><a href="https://dashboard.helpninja.com/#/login" class="rounded-t py-2 px-4 block whitespace-no-wrap" data-v-e799b4ac>Login</a></li> <li class="w-full flex justify-center py-2" data-v-e799b4ac><a href="https://dashboard.helpninja.com/#/signup" class="rounded bg-blue-1 max-w-xs text-sm font-apercu leading-normal text-center font-bold text-white px px-3 py-2" data-v-f300bf6a data-v-e799b4ac>
18  Try it now
19</a></li></ul></div></nav> <div data-v-18c1fc0c><div class="max-w-6xl mx-8 py-10" data-v-18c1fc0c><h1 data-v-18c1fc0c><b data-v-18c1fc0c>Privacy Policy</b></h1> <p data-v-18c1fc0c>
20      Your privacy is very important to us. At HelpNinja we have a few
21      fundamental principles that we follow: We don't ask you for personal
22      information unless we truly need it. (We can't stand services that ask
23      you for things like your gender or income level for no apparent reason.)
24      We don't share your personal information with anyone except to comply
25      with the law, develop our products, or protect our rights. We don't
26      store personal information on our servers unless required for the
27      on-going operation of our site. "HelpNinja" operates several websites
28      including helpninja.com. It is HelpNinja's policy to respect your
29      privacy regarding any information we may collect while operating our
30      websites.
31    </p> <p data-v-18c1fc0c>
32      We don’t ask you for personal information unless we truly need it. (We
33      can’t stand services that ask you for things like your gender or income
34      level for no apparent reason.)
35    </p> <p data-v-18c1fc0c>
36      We don’t share your personal information with anyone except to comply
37      with the law, develop our products, or protect our rights.
38    </p> <p data-v-18c1fc0c>
39      We don’t store personal information on our servers unless required for
40      the on-going operation of our site.
41    </p> <p data-v-18c1fc0c>
42      Revmakx LLC (“HelpNinja”) operates several websites including
43      helpninja.com. It is HelpNinja’s policy to respect your privacy
44      regarding any information we may collect while operating our websites.
45    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Website Visitors</b></h5> <p data-v-18c1fc0c>
46      Like most website operators, HelpNinja collects
47      non-personally-identifying information of the sort that web browsers and
48      servers typically make available, such as the browser type, language
49      preference, referring site, and the date and time of each visitor
50      request. HelpNinja purpose in collecting non-personally identifying
51      information is to better understand how HelpNinja visitors use its
52      website. From time to time, HelpNinja may release
53      non-personally-identifying information in the aggregate, e.g., by
54      publishing a report on trends in the usage of its website.
55    </p> <p data-v-18c1fc0c>
56      HelpNinja also collects potentially personally-identifying information
57      like Internet Protocol (IP) addresses for logged in users and for users
58      leaving comments on our blogs. HelpNinja only discloses logged in user
59      and commenter IP addresses under the same circumstances that it uses and
60      discloses personally-identifying information as described below, except
61      that blog commenter IP addresses are visible and disclosed to the
62      administrators of the blog where the comment was left.
63    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Gathering of Personally-Identifying Information</b></h5> <p data-v-18c1fc0c>
64      Certain visitors to HelpNinja websites choose to interact with HelpNinja
65      in ways that require HelpNinja to gather personally-identifying
66      information. The amount and type of information that HelpNinja gathers
67      depends on the nature of the interaction. For example, we ask visitors
68      who comment on our blog to provide a username and email address. Those
69      who wish to receive HelpNinja updates via email, we collect their
70      emails. For example, when you to sign up for an account, we ask for
71      personal information, like your name, email address, telephone number or
72      credit card to store with your account. When visitors comment on our
73      blog, we ask them to provide a username and email address. For those who
74      wish to receive HelpNinja updates via email, we collect their emails.
75    </p> <p data-v-18c1fc0c>
76      In each case, HelpNinja collects such information only insofar as is
77      necessary or appropriate to fulfill the purpose of the visitor’s
78      interaction with HelpNinja. HelpNinja does not disclose
79      personally-identifying information other than as described below. And
80      visitors can always refuse to supply personally-identifying information,
81      with the caveat that it may prevent them from engaging in certain
82      website-related activities.
83    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>How you may request deletion of that data?</b></h5> <p data-v-18c1fc0c>
84      Kindly email us at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="b0d8d5dcc0f0d8d5dcc0ded9dedad19ed3dfdd">[email&#160;protected]</a> and we will process the data
85      removal for you.
86    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Aggregated Statistics</b></h5> <p data-v-18c1fc0c>
87      HelpNinja may collect statistics about the behavior of visitors to its
88      websites. For instance, HelpNinja may monitor the most popular pages on
89      the helpninja.com site or use spam screened by the Akismet service to
90      help identify spam. HelpNinja may display this information publicly or
91      provide it to others. However, HelpNinja does not disclose
92      personally-identifying information other than as described below.
93    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Information We Share</b></h5> <p data-v-18c1fc0c>
94      HelpNinja discloses potentially personally-identifying and
95      personally-identifying information only to those of its employees,
96      contractors and affiliated organizations that (i) need to know that
97      information in order to process it on HelpNinja behalf or to provide
98      services available at HelpNinja websites, and (ii) that have agreed not
99      to disclose it to others. Some of those employees, contractors and
100      affiliated organizations may be located outside of your home country; by
101      using HelpNinja websites, you consent to the transfer of such
102      information to them.
103    </p> <p data-v-18c1fc0c>
104      HelpNinja will not rent or sell potentially personally-identifying and
105      personally-identifying information to anyone.
106    </p> <p data-v-18c1fc0c>
107      Other than to its employees, contractors and affiliated organizations,
108      as described above, HelpNinja discloses potentially
109      personally-identifying and personally-identifying information only in
110      response to a subpoena, court order or other governmental request, or
111      when HelpNinja believes in good faith that disclosure is reasonably
112      necessary to protect the property or rights of HelpNinja, third parties
113      or the public at large.
114    </p> <p data-v-18c1fc0c>
115      If you are a registered user of an HelpNinja website and have supplied
116      your email address, HelpNinja may occasionally send you an email to tell
117      you about new features, solicit your feedback, or just keep you up to
118      date with what’s going on with HelpNinja and our products. We primarily
119      use our various product blogs to communicate this type of information,
120      so we expect to keep this type of email to a minimum.
121    </p> <p data-v-18c1fc0c>
122      If you send us a request (for example via a support email or via one of
123      our feedback mechanisms), we reserve the right to publish it in order to
124      help us clarify or respond to your request or to help us support other
125      users.
126    </p> <p data-v-18c1fc0c>
127      HelpNinja takes all measures reasonably necessary to protect against the
128      unauthorized access, use, alteration or destruction of potentially
129      personally-identifying and personally-identifying information, as
130      discussed below.
131    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Information Security</b></h5> <p data-v-18c1fc0c>
132      We work hard to protect our users from unauthorized access to or
133      unauthorized alteration, disclosure, or destruction of information we
134      hold, in particular:
135    </p> <p data-v-18c1fc0c>We encrypt all of our services using SSL.</p> <p data-v-18c1fc0c>
136      We review our information collection, storage, and processing
137      procedures, including physical security measures, to guard against
138      unauthorized access to systems.
139    </p> <p data-v-18c1fc0c>
140      We restrict access to personal information to HelpNinja employees,
141      contractors, and agents who need to know that information in order to
142      process it for us, and who are subject to strict contractual
143      confidentiality obligations and may be disciplined or terminated if they
144      fail to meet these obligations.
145    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Cookies</b></h5> <p data-v-18c1fc0c>
146      A cookie is a string of information that a website stores on a visitor’s
147      computer, and that the visitor’s browser provides to the website each
148      time the visitor returns. HelpNinja uses cookies to help HelpNinja
149      identify and track visitors, their usage of HelpNinja website, and their
150      website access preferences. HelpNinja visitors who do not wish to have
151      cookies placed on their computers should set their browsers to refuse
152      cookies before using HelpNinja websites, with the drawback that certain
153      features of HelpNinja websites may not function properly without the aid
154      of cookies.
155    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Business Transfers</b></h5> <p data-v-18c1fc0c>
156      If HelpNinja, or substantially all of its assets were acquired, or in
157      the unlikely event that HelpNinja goes out of business or enters
158      bankruptcy, user information would be one of the assets that is
159      transferred or acquired by a third party. You acknowledge that such
160      transfers may occur, and that any acquirer of HelpNinja may continue to
161      use your personal information as set forth in this policy.
162    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Ads</b></h5> <p data-v-18c1fc0c>
163      Ads appearing on any of our websites may be delivered to users by
164      advertising partners, who may set cookies. These cookies allow the ad
165      server to recognize your computer each time they send you an online
166      advertisement to compile information about you or others who use your
167      computer. This information allows ad networks to, among other things,
168      deliver targeted advertisements that they believe will be of most
169      interest to you. This Privacy Policy covers the use of cookies by
170      HelpNinja and does not cover the use of cookies by any advertisers.
171    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Comments</b></h5> <p data-v-18c1fc0c>
172      Comments and other content submitted to Disqus anti-spam service are not
173      saved on our servers unless they were marked as false positives, in
174      which case we store them long enough to use them to improve the service
175      to avoid future false positives.
176    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>External services where the data is shared</b></h5> <p data-v-18c1fc0c>Google Analytics – to track analytics of the account</p> <p data-v-18c1fc0c>Firebase – To store real-time data sets</p> <p data-v-18c1fc0c>Mailchimp – To send update and marketing emails</p> <p data-v-18c1fc0c>Amazon – Cloud hosting provider</p> <h5 data-v-18c1fc0c><b style="font-size:1.2rem;font-style:inherit" data-v-18c1fc0c>When this Privacy Policy Applies</b></h5> <p data-v-18c1fc0c>
177      Our Privacy Policy applies to all of the services offered by HelpNinja
178      and its affiliates, including services HelpNinja provides on mobile
179      devices, and services offered on other sites, but excludes services that
180      have separate privacy policies that do not incorporate this Privacy
181      Policy.
182    </p> <p data-v-18c1fc0c>
183      Our Privacy Policy does not apply to services offered by other companies
184      or individuals, including other sites linked to our services. Our
185      Privacy Policy does not cover the information practices of other
186      companies and organizations who advertise our services, and who may use
187      cookies, pixel tags, and other technologies to serve and offer relevant
188      ads.
189    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Compliance and cooperation with regulatory authorities</b></h5> <p data-v-18c1fc0c>
190      We regularly review our compliance with our Privacy Policy. We also
191      adhere to several self-regulatory frameworks. When we receive formal
192      written complaints, we will contact the person who made the complaint to
193      follow up. We work with the appropriate regulatory authorities,
194      including local data protection authorities, to resolve any complaints
195      regarding the transfer of personal data that we cannot resolve with our
196      users directly.
197    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Privacy Policy Changes</b></h5> <p data-v-18c1fc0c>
198      Although most changes are likely to be minor, HelpNinja may change its
199      Privacy Policy from time to time, and in HelpNinja sole discretion.
200      HelpNinja encourages visitors to frequently check this page for any
201      changes to its Privacy Policy. Your continued use of this site after any
202      change in this Privacy Policy will constitute your acceptance of such
203      change.
204    </p> <h5 data-v-18c1fc0c><b data-v-18c1fc0c>Contact</b></h5> <p data-v-18c1fc0c>
205      If you have any questions regarding this Privacy Policy, or your
206      dealings with our website, please contact us at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="94fcf1f8e4d4fcf1f8e4fafdfafef5baf7fbf9">[email&#160;protected]</a>
207    </p></div></div> <div class="bg-beige p-12" data-v-3908debb><div data-v-3908debb><div class="flex flex-wrap justify-end lg:justify-center my-16" data-v-3908debb><a href="https://helpninja.com" class="hidden lg:flex justify-center" data-v-3908debb><img src="https://images.helpninja.com/ninja.png" alt="Image: logo" class="object-contain" data-v-3908debb></a> <a href="/features" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
208        Features
209      </a> <a href="/pricing" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
210        Pricing
211      </a> <a _target="blank" href="https://docs.helpninja.com" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
212        Docs
213      </a> <a href="https://apps.apple.com/app/helpninja/id1452190622" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
214        iPhone app
215      </a> <a href="https://play.google.com/store/apps/details?id=com.helpninja&hl=en" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
216        Android app
217      </a> <a href="https://dashboard.helpninja.com/#/login" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
218        Login
219      </a> <a href="/privacy" class="nav-link px-6 py-2 cursor-pointer nuxt-link-exact-active nuxt-link-active" data-v-3908debb>
220        Privacy policy
221      </a> <a href="https://status.helpninja.com/" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
222        Status
223      </a> <a href="https://supportexamples.helpninja.com" class="nav-link px-6 py-2 cursor-pointer" data-v-3908debb>
224        Support Examples
225      </a></div></div> <div class="mt-6" data-v-3908debb><p class="footer-copyright" data-v-3908debb>
226      Copyright © HelpNinja 2021 - All Rights Reserved |<a href="/cdn-cgi/l/email-protection#335b565f43735b565f435d5a5d59521d505c5e" data-v-3908debb>
227        <span class="__cf_email__" data-cfemail="2a424f465a6a424f465a444344404b04494547">[email&#160;protected]</span>
228      </a></p></div> <a href="https://calendly.com/davidhn/30min" target="_blank" rel="noopener" class="hidden md:block rounded fixed bottom-0 left-0 ml-4 mb-4 bg-green-600 max-w-xs text-sm font-apercu leading-normal text-center font-bold text-white px-3 py-2" data-v-3908debb>
229    Schedule a Demo
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