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class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9967"><a href="https://www.gbm.net/cloud-application-modernization/"><span>Cloud Application Modernization</span></a></li><li id="menu-item-9975" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9975"><a href="https://www.gbm.net/transformacion-digital/"><span>TransformaciÃ³n Digital</span></a></li><li id="menu-item-9980" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9980"><a href="https://www.gbm.net/validacion-ideas"><span>ValidaciÃ³n ideas</span></a></li></ul></li><li id="menu-item-15630" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-15630"><a href="https://www.gbm.net/observability-center/"><span>Observability Center</span></a></li><li id="menu-item-9780" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9780"><a href="https://www.gbm.net/soluciones/redes/"><span>Redes</span></a><ul class="sub-menu"><li id="menu-item-10025" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10025"><a href="https://www.gbm.net/cisco-devices"><span>Cisco Devices</span></a></li><li id="menu-item-10038" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10038"><a href="https://www.gbm.net/cisco-meraki/"><span>Cisco Meraki</span></a></li><li id="menu-item-10043" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10043"><a href="https://www.gbm.net/contact-center"><span>Contact Center</span></a></li><li id="menu-item-10047" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10047"><a href="https://www.gbm.net/cisco-switching-routing"><span>Cisco Switching Routing</span></a></li></ul></li>

25<li id="menu-item-9783" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9783"><a href="https://www.gbm.net/soluciones/servidores/"><span>Servidores</span></a><ul class="sub-menu"><li id="menu-item-10055" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10055"><a href="https://www.gbm.net/poder-de-ibm"><span>Poder de IBM</span></a></li><li id="menu-item-10066" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10066"><a href="https://www.gbm.net/hiperconvergencia/"><span>Hiperconvergencia</span></a></li><li id="menu-item-10071" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10071"><a href="https://www.gbm.net/lenovo-thinkagile/"><span>ThinkAgile</span></a></li><li id="menu-item-10117" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10117"><a href="https://www.gbm.net/lenovo-thinksystem/"><span>ThinkSystem</span></a></li><li id="menu-item-10123" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10123"><a href="https://www.gbm.net/virtualizacion"><span>VirtualizaciÃ³n</span></a></li><li id="menu-item-10134" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10134"><a href="https://www.gbm.net/hci/"><span>HCI</span></a></li><li id="menu-item-10137" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10137"><a href="https://www.gbm.net/workspace-one"><span>Workspace ONE</span></a></li><li id="menu-item-10130" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10130"><a href="https://www.gbm.net/cisco-aci"><span>Infraestructura Centrada en Aplicaciones</span></a></li></ul></li><li id="menu-item-9791" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9791"><a href="https://www.gbm.net/soluciones/soluciones-de-retail/"><span>Soluciones de Retail</span></a></li><li id="menu-item-9790" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9790"><a href="https://www.gbm.net/soluciones/soluciones-de-software/"><span>Soluciones de Software</span></a><ul class="sub-menu"><li id="menu-item-10216" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10216"><a href="https://www.gbm.net/portafolio-de-software"><span>Portafolio de Software</span></a></li><li id="menu-item-10222" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10222"><a href="https://www.gbm.net/modern-work/"><span>Modern Work</span></a></li><li id="menu-item-10225" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10225"><a href="https://www.gbm.net/analitica-con-ai"><span>AnalÃtica con IA</span></a></li><li id="menu-item-10227" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10227"><a href="https://www.gbm.net/ibm-cloud-paks"><span>IBM Cloud Paks</span></a></li><li id="menu-item-10231" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10231"><a href="https://www.gbm.net/microservicios"><span>Microservicios</span></a></li><li id="menu-item-10235" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10235"><a href="https://www.gbm.net/nube-hibrida-y-contenedores/"><span>Nube HÃbrida y Contenedores</span></a></li><li id="menu-item-10237" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10237"><a href="https://www.gbm.net/apis"><span>APIs</span></a></li><li id="menu-item-12432" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-12432"><a href="https://www.gbm.net/msft-copilot/"><span>Microsoft Copilot</span></a></li></ul></li></ul></li><li id="menu-item-9669" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9669"><a href="https://www.gbm.net/servicios/"><span>Servicios</span></a><ul class="sub-menu"><li id="menu-item-9793" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9793"><a href="https://www.gbm.net/big-3-it-solution/"><span>GBM League</span></a><ul class="sub-menu"><li id="menu-item-10241" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10241"><a href="https://www.gbm.net/automatizacion/"><span>AutomatizaciÃ³n</span></a></li><li id="menu-item-10238" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10238"><a href="https://www.gbm.net/ciberseguridad"><span>Ciberseguridad</span></a></li><li id="menu-item-10247" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10247"><a href="https://www.gbm.net/gbm-cloud"><span>GBM Cloud</span></a></li></ul></li><li id="menu-item-9797" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9797"><a href="https://www.gbm.net/servicios/administracion-remota/"><span>AdministraciÃ³n Remota</span></a><ul class="sub-menu"><li id="menu-item-10267" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10267"><a href="https://www.gbm.net/smart-capacity"><span>Smart Capacity</span></a></li><li id="menu-item-10266" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10266"><a href="https://www.gbm.net/smartops"><span>SmartOps</span></a></li></ul></li><li id="menu-item-14407" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14407"><a href="https://www.gbm.net/servicios/application-services/"><span>Application Services</span></a></li><li id="menu-item-12841" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-12841"><a><span>AutomatizaciÃ³n</span></a><ul class="sub-menu"><li id="menu-item-12842" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-12842"><a href="https://www.gbm.net/hyperautomation/"><span>Hyperautomation</span></a></li><li id="menu-item-14049" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14049"><a href="https://www.gbm.net/it-automation/"><span>IT Automation Intelligent</span></a></li><li id="menu-item-14676" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14676"><a href="https://www.gbm.net/marketplace-automatizacion/"><span>Marketplace</span></a></li><li id="menu-item-9991" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9991"><a href="https://www.gbm.net/botstore"><span>BotStore</span></a></li><li id="menu-item-10005" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10005"><a href="https://www.gbm.net/digital-workforce"><span>Digital Workforce (RPA)</span></a></li></ul></li><li id="menu-item-9799" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9799"><a href="https://www.gbm.net/servicios/continuidad-de-negocio/"><span>Continuidad de Negocio</span></a><ul class="sub-menu"><li id="menu-item-10283" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10283"><a href="https://www.gbm.net/smart-backup/"><span>Smart Backup</span></a></li><li id="menu-item-10282" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10282"><a href="https://www.gbm.net/smart-recovery"><span>Smart Recovery</span></a></li><li id="menu-item-10281" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10281"><a href="https://www.gbm.net/smart-resiliency"><span>Smart Resiliency</span></a></li></ul></li><li id="menu-item-10461" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10461"><a href="https://www.gbm.net/gbm-university/"><span>EducaciÃ³n</span></a></li><li id="menu-item-16185" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-16185"><a href="https://www.gbm.net/servicios/gbm-experto/"><span>GBM Experto</span></a><ul class="sub-menu"><li id="menu-item-16364" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16364"><a href="https://www.gbm.net/servicios/gbm-experto/care-services/"><span>Care Services</span></a></li><li id="menu-item-16186" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16186"><a href="https://www.gbm.net/servicios/gbm-experto/virtualization-hyperconvergence/"><span>Virtualization & Hyperconvergence Services</span></a></li><li id="menu-item-16187" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16187"><a href="https://www.gbm.net/servicios/gbm-experto/collaboration-services/"><span>Collaboration Services</span></a></li><li id="menu-item-16188" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16188"><a href="https://www.gbm.net/servicios/gbm-experto/resilience-services/"><span>Resilience Services</span></a></li><li id="menu-item-16189" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16189"><a href="https://www.gbm.net/servicios/gbm-experto/enterprise-networking-services/"><span>Enterprise Networking Services</span></a></li><li id="menu-item-16190" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16190"><a href="https://www.gbm.net/servicios/gbm-experto/enterprise-platform-services/"><span>Enterprise Platform Services</span></a></li></ul></li><li id="menu-item-9801" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9801"><a href="https://www.gbm.net/servicios/hybrid-cloud/"><span>Hybrid Cloud</span></a><ul class="sub-menu"><li id="menu-item-10294" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10294"><a href="https://www.gbm.net/gbm-cloud"><span>GBM Cloud</span></a></li><li id="menu-item-11673" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-11673"><a href="https://www.gbm.net/gbm-finops/"><span>GBM FinOps</span></a></li><li id="menu-item-9802" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9802"><a href="https://www.gbm.net/we-build-clouds/"><span>We Build Clouds</span></a></li><li id="menu-item-10293" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10293"><a href="https://www.gbm.net/power-of-ibm-cloud/"><span>The Power Of IBM Cloud</span></a></li><li id="menu-item-10301" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10301"><a href="https://www.gbm.net/azure-cloud"><span>Azure Cloud</span></a></li><li id="menu-item-10306" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10306"><a href="https://www.gbm.net/portafolio-aws"><span>Amazon Web Services / AWS</span></a></li></ul></li><li id="menu-item-9672" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9672"><a href="https://www.gbm.net/servicios/inteligencia-artificial/"><span>Inteligencia Artificial</span></a><ul class="sub-menu"><li id="menu-item-10354" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10354"><a href="https://www.gbm.net/gia"><span>Inteligencia Artificial</span></a></li>

25<li id="menu-item-10355" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10355"><a href="https://www.gbm.net/soluciones-ia/"><span>Soluciones IA</span></a></li><li id="menu-item-9678" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9678"><a href="https://www.gbm.net/servicios/inteligencia-artificial/smart-data/"><span>Smart Data</span></a></li></ul></li><li id="menu-item-9804" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9804"><a href="https://www.gbm.net/servicios/outsourcing/"><span>Outsourcing</span></a><ul class="sub-menu"><li id="menu-item-10366" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10366"><a href="https://www.gbm.net/it-outsourcing/"><span>IT Outsourcing</span></a></li><li id="menu-item-10367" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10367"><a href="https://www.gbm.net/it-outsourcing-ams/"><span>AMS</span></a></li><li id="menu-item-15294" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-15294"><a href="https://www.gbm.net/inteligence-service-integration/"><span>ISI</span></a></li></ul></li><li id="menu-item-9796" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9796"><a href="https://www.gbm.net/servicios/smart-on-premise/"><span>Smart On Premise</span></a><ul class="sub-menu"><li id="menu-item-10258" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10258"><a href="https://www.gbm.net/smart-facility"><span>Smart Facility</span></a></li><li id="menu-item-10257" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10257"><a href="https://www.gbm.net/smart-on-premise"><span>Smart Power</span></a></li></ul></li><li id="menu-item-9806" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9806"><a href="https://www.gbm.net/servicios/soluciones-sap/"><span>Soluciones SAP</span></a><ul class="sub-menu"><li id="menu-item-14528" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14528"><a href="https://www.gbm.net/servicios/soluciones-sap/sap-suite/"><span>SAP Business Suite</span></a></li><li id="menu-item-9807" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9807"><a href="https://www.gbm.net/servicios/soluciones-sap/sap-smart-growth/"><span>SAP Smart Growth</span></a></li><li id="menu-item-10411" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10411"><a href="https://www.gbm.net/sap-hana/"><span>SAP HANA (ERP)</span></a></li><li id="menu-item-10412" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10412"><a href="https://www.gbm.net/sapcloud"><span>SAP Cloud</span></a></li><li id="menu-item-10413" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10413"><a href="https://www.gbm.net/business-one/"><span>Business One (ERP)</span></a></li><li id="menu-item-10416" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10416"><a href="https://www.gbm.net/servicios-sap"><span>Servicios SAP</span></a></li><li id="menu-item-10414" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10414"><a href="https://www.gbm.net/human-capital-management/"><span>HCM</span></a></li><li id="menu-item-10415" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10415"><a href="https://www.gbm.net/customer-experience/"><span>CX</span></a></li><li id="menu-item-10417" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10417"><a href="https://www.gbm.net/business-intelligence/"><span>BI</span></a></li><li id="menu-item-10418" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10418"><a href="https://www.gbm.net/sap-concur/"><span>Sap Concur</span></a></li></ul></li><li id="menu-item-9810" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9810"><a href="https://www.gbm.net/servicios/workplace/"><span>Workplace</span></a><ul class="sub-menu"><li id="menu-item-14427" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-14427"><a href="https://www.gbm.net/servicios/dex/"><span>DEX</span></a></li><li id="menu-item-15257" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-15257"><a href="https://www.gbm.net/servicios/dex/proton/"><span>PROTON</span></a></li><li id="menu-item-10448" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10448"><a href="https://www.gbm.net/smart-user/"><span>

25Smart User</span></a></li><li id="menu-item-10449" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10449"><a href="https://www.gbm.net/smart-user-vdi/"><span>Smart user VDI</span></a></li><li id="menu-item-10451" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10451"><a href="https://www.gbm.net/smartdesk"><span>Smart Desk</span></a></li><li id="menu-item-10452" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10452"><a href="https://www.gbm.net/smart-pos/"><span>Smart POS</span></a></li><li id="menu-item-10453" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10453"><a href="https://www.gbm.net/smart-print/"><span>Smart Print</span></a></li></ul></li></ul></li><li id="menu-item-9689" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-ancestor current-menu-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-9689"><a href="https://www.gbm.net/knowledge/"><span>Knowledge</span></a><ul class="sub-menu"><li id="menu-item-12068" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-12068"><a href="https://www.gbm.net/gbm-academy/"><span>GBM Academy</span></a></li><li id="menu-item-16139" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16139"><a href="https://www.gbm.net/gbm-university/"><span>GBM University</span></a></li><li id="menu-item-10457" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10457"><a href="https://www.gbm.net/suscribase/"><span>SuscrÃbase</span></a></li><li id="menu-item-10459" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10459"><a href="https://www.gbm.net/revista-business-transformation/"><span>Revista Business Transformation</span></a></li><li id="menu-item-9811" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-9811"><a href="/webinars/"><span>Webinars</span></a></li><li id="menu-item-9812" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-9812"><a href="/eventos/"><span>Eventos</span></a></li><li id="menu-item-9690" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-201 current_page_item current_page_parent menu-item-9690"><a href="https://www.gbm.net/blog/" aria-current="page"><span>Blog</span></a></li></ul></li><li id="menu-item-10994" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10994"><a href="https://www.gbm.net/empleos/"><span>Crece con nosotros</span></a></li><li id="menu-item-9693" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9693"><a href="https://www.gbm.net/contactenos/"><span>ContÃ¡ctenos</span></a></li></ul></nav></div><div class="secondary_menu_wrapper"></div></div><div class="top_bar_right "><div class="top_bar_right_wrapper"><a id="search_button" class="top-bar-right-icon top-bar-right-icon-search search_button" href="#"><svg width="26" viewBox="0 0 26 26" aria-label="search icon"><defs><style>.path{fill:none;stroke:#000;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle class="path" cx="11.35" cy="11.35" r="6"/><line class="path" x1="15.59" y1="15.59" x2="20.65" y2="20.65"/></svg></a></div></div><div class="search_wrapper"><form method="get" class="form-searchform" action="https://www.gbm.net/"> <svg class="icon_search" width="26" viewBox="0 0 26 26" aria-label="search icon"><defs><style>.path{fill:none;stroke:#000;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle class="path" cx="11.35" cy="11.35" r="6"></circle><line class="path" x1="15.59" y1="15.59" x2="20.65" y2="20.65"></line></svg> <input type="text" class="field" name="s"  autocomplete="off" placeholder=" Ingresa tu bÃºsqueda" aria-label=" Ingresa tu bÃºsqueda" /> <input type="submit" class="display-none" value="" aria-label="Search"/> <span class="mfn-close-icon icon_close" tabindex="0" role="link" aria-label="Close"><span class="icon">â</span></span></form></div></div></div></div></header><div id="Subheader"><div class="container"><div class="column one"><ul class="breadcrumbs no-link mobile-breadcrumbs-show"><li><a href="https://www.gbm.net">Inicio</a> <span class="mfn-breadcrumbs-separator"><i class="icon-right-open"></i></span></li><li><a href="https://www.gbm.net/blog/">Blog</a></li></ul></div></div></div></div> <!-- mfn_hook_content_before --><!-- mfn_hook_content_before --><div id="Content"><div class="content_wrapper clearfix"><main class="sections_group"><section class="extra_content"><div data-id="201" class="mfn-builder-content mfn-default-content-buider"></div></section><section class="section "><div class="section_wrapper clearfix"><div class="column one column_blog"><div class="mcb-column-inner clearfix"><div class="blog_wrapper isotope_wrapper">

25<div class="posts_group lm_wrapper grid col-3"><article class="post post-item isotope-item clearfix category-12 post-16172 type-post status-publish format-standard has-post-thumbnail hentry category-blog" style=""><div class="date_label">julio 10, 2026</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/ruben-rivera-asume-como-presidente-ceo-de-gbm/"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2.webp" class="scale-with-grid wp-post-image" alt="RubÃ©n Rivera asume como Presidente &amp; CEO de GBM" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2.webp 600w, https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2026/07/imagen-para-Eficiencia-Operativa-en-la-Banca-small-v2.webp"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" data-position="left" href="https://www.gbm.net/ruben-rivera-asume-como-presidente-ceo-de-gbm/"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><g><path d="M10.17,8.76l2.12-2.12a5,5,0,0,1,7.07,0h0a5,5,0,0,1,0,7.07l-2.12,2.12" class="path"></path><path d="M15.83,17.24l-2.12,2.12a5,5,0,0,1-7.07,0h0a5,5,0,0,1,0-7.07l2.12-2.12" class="path"></path><line x1="10.17" y1="15.83" x2="15.83" y2="10.17" class="path"></line></g></svg></a></div></div></div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">julio 10, 2026</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/ruben-rivera-asume-como-presidente-ceo-de-gbm/">RubÃ©n Rivera asume como Presidente &amp; CEO de GBM</a></h4></div><div class="post-excerpt">GBM anuncia el inicio de una nueva etapa en su liderazgo: a partir del 1 de julio de 2026, RubÃ©n Rivera asume el cargo de Presidente & CEO de la compaÃ±Ãa, consolidando asÃ un nuevo capÃtulo en una historia que la organizaciÃ³n ha construido a lo largo</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="16172"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">1</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/ruben-rivera-asume-como-presidente-ceo-de-gbm/" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix category-12 post-15146 type-post status-publish format-standard has-post-thumbnail hentry category-blog" style=""><div class="date_label">diciembre 16, 2025</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/eficiencia-operativa-en-la-banca"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca.webp" class="scale-with-grid wp-post-image" alt="" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca.webp 600w, https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2025/12/imagen-para-Eficiencia-Operativa-en-la-Banca.webp"><svg viewBox="0 0 26 26"><defs><style>

25.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" data-position="left" href="https://www.gbm.net/eficiencia-operativa-en-la-banca"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><g><path d="M10.17,8.76l2.12-2.12a5,5,0,0,1,7.07,0h0a5,5,0,0,1,0,7.07l-2.12,2.12" class="path"></path><path d="M15.83,17.24l-2.12,2.12a5,5,0,0,1-7.07,0h0a5,5,0,0,1,0-7.07l2.12-2.12" class="path"></path><line x1="10.17" y1="15.83" x2="15.83" y2="10.17" class="path"></line></g></svg></a></div></div></div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">diciembre 16, 2025</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/eficiencia-operativa-en-la-banca">Eficiencia Operativa en la Banca: El Valor EstratÃ©gico de la TercerizaciÃ³n TecnolÃ³gica</a></h4></div><div class="post-excerpt">La banca moderna enfrenta un doble desafÃo: mantener la rentabilidad en un entorno regulado y altamente competitivo, mientras responde con agilidad a las expectativas de clientes cada vez mÃ¡s digitales.</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="15146"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">3</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/eficiencia-operativa-en-la-banca" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix no-img category-12 post-15113 type-post status-publish format-standard post-password-required hentry category-blog tag-consultores-sap tag-erp-de-nueva-generacion tag-innovacion-empresarial tag-partner-oficial-sap tag-sap-hana tag-sap-s-4hana" style=""><div class="date_label">noviembre 28, 2025</div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">noviembre 28, 2025</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/caso-de-exito-grupo-melo-y-gbm">Protegido: Caso de Ã©xito Grupo Melo y GBM: tecnologÃa que impulsa la innovaciÃ³n y transforma la estrategia empresarial en resultados medibles</a></h4></div><div class="post-excerpt">No hay extracto porque es una entrada protegida.</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="15113"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">3</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/caso-de-exito-grupo-melo-y-gbm" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix category-12 post-15012 type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-consultores-sap tag-erp-de-nueva-generacion tag-innovacion-empresarial tag-partner-oficial-sap tag-sap-hana tag-sap-s-4hana" style=""><div class="date_label">octubre 31, 2025</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/%C2%BFpor-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital%3F"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital.webp" class="scale-with-grid wp-post-image" alt="" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital.webp 600w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Por-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital.webp"><svg viewBox="0 0 26 26"><defs><style>

25.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" data-position="left" href="https://www.gbm.net/%C2%BFpor-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital%3F"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><g><path d="M10.17,8.76l2.12-2.12a5,5,0,0,1,7.07,0h0a5,5,0,0,1,0,7.07l-2.12,2.12" class="path"></path><path d="M15.83,17.24l-2.12,2.12a5,5,0,0,1-7.07,0h0a5,5,0,0,1,0-7.07l2.12-2.12" class="path"></path><line x1="10.17" y1="15.83" x2="15.83" y2="10.17" class="path"></line></g></svg></a></div></div></div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">octubre 31, 2025</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/%C2%BFpor-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital%3F">Â¿Por quÃ© la resiliencia es el verdadero test de liderazgo digital?</a></h4></div><div class="post-excerpt">En el Ãºltimo aÃ±o, casi todos los CIOs y CEOs han enfrentado la misma realidad: la tecnologÃa avanza mÃ¡s rÃ¡pido que la capacidad de sus organizaciones para absorberla</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="15012"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">3</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/%C2%BFpor-que-la-resiliencia-es-el-verdadero-test-de-liderazgo-digital%3F" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix category-12 post-15005 type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-consultores-sap tag-erp-de-nueva-generacion tag-innovacion-empresarial tag-partner-oficial-sap tag-sap-hana tag-sap-s-4hana" style=""><div class="date_label">octubre 30, 2025</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/del-core-al-cloud"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud.webp" class="scale-with-grid wp-post-image" alt="" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud.webp 600w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Del-Core-al-Cloud.webp"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" data-position="left" href="https://www.gbm.net/del-core-al-cloud"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><g><path d="M10.17,8.76l2.12-2.12a5,5,0,0,1,7.07,0h0a5,5,0,0,1,0,7.07l-2.12,2.12" class="path"></path><path d="M15.83,17.24l-2.12,2.12a5,5,0,0,1-7.07,0h0a5,5,0,0,1,0-7.07l2.12-2.12" class="path"></path><line x1="10.17" y1="15.83" x2="15.83" y2="10.17" class="path"></line></g></svg></a></div></div></div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">octubre 30, 2025</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/del-core-al-cloud">

25Del Core al Cloud: el salto mÃ¡s extremo hacia la agilidad digital</a></h4></div><div class="post-excerpt">En el terreno extremo de la economÃa digital, las empresas no compiten solo con rivales visibles, sino tambiÃ©n con precipicios que amenazan con frenar la innovaciÃ³n y la resiliencia de sus sistemas crÃticos</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="15005"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">3</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/del-core-al-cloud" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix category-12 post-14978 type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-consultores-sap tag-erp-de-nueva-generacion tag-innovacion-empresarial tag-partner-oficial-sap tag-sap-hana tag-sap-s-4hana" style=""><div class="date_label">octubre 29, 2025</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/el-costo-oculto-de-seguir-con-un-erp-antiguo"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo.webp" class="scale-with-grid wp-post-image" alt="" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo.webp 600w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-el-costo-oculto-de-seguir-con-un-ERP-antiguo.webp"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" data-position="left" href="https://www.gbm.net/el-costo-oculto-de-seguir-con-un-erp-antiguo"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><g><path d="M10.17,8.76l2.12-2.12a5,5,0,0,1,7.07,0h0a5,5,0,0,1,0,7.07l-2.12,2.12" class="path"></path><path d="M15.83,17.24l-2.12,2.12a5,5,0,0,1-7.07,0h0a5,5,0,0,1,0-7.07l2.12-2.12" class="path"></path><line x1="10.17" y1="15.83" x2="15.83" y2="10.17" class="path"></line></g></svg></a></div></div></div><div class="post-desc-wrapper bg- has-custom-bg" style=""><div class="post-desc"><div class="post-head"><div class="post-meta clearfix"><div class="author-date"><span class="date"><i class="icon-clock"></i> <span class="post-date updated">octubre 29, 2025</span></span></div></div></div><div class="post-title"><h4 class="entry-title " itemprop="headline"><a href="https://www.gbm.net/el-costo-oculto-de-seguir-con-un-erp-antiguo">El costo oculto de seguir con un ERP antiguo: por quÃ© las empresas estÃ¡n migrando a la nube</a></h4></div><div class="post-excerpt">Cada mes, las empresas invierten miles de dÃ³lares en mantener sistemas ERP heredados que ya no les devuelven valor</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="14978"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">2</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/el-costo-oculto-de-seguir-con-un-erp-antiguo" class="post-more">Ver blog</a></div></div></div></div></article><article class="post post-item isotope-item clearfix category-12 post-14971 type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-consultores-sap tag-erp-con-ia tag-erp-con-inteligencia-artificial tag-erp-de-nueva-generacion tag-innovacion-empresarial tag-partner-oficial-sap tag-sap-h

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type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-erp-con-ia tag-innovacion-empresarial tag-migracion-sap tag-sap-hana tag-sap-s-4hana tag-toma-de-decisiones" style=""><div class="date_label">octubre 7, 2025</div><div class="image_frame post-photo-wrapper scale-with-grid image"><div class="image_wrapper"><a href="https://www.gbm.net/como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas"><div class="mask"></div><img width="600" height="350" src="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas.webp" class="scale-with-grid wp-post-image" alt="" decoding="async" srcset="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas.webp 600w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas-300x175.webp 300w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas-150x88.webp 150w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas-129x75.webp 129w, https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas-480x280.webp 480w" sizes="(max-width:767px) 480px, 600px" /></a><div class="image_links double"><a class="zoom tooltip" data-tooltip="Zoom" data-position="left" rel="prettyphoto" href="https://www.gbm.net/wp-content/uploads/2025/10/imagen-para-Como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas.webp"><svg viewBox="0 0 26 26"><defs><style>.path{fill:none;stroke:#333;stroke-miterlimit:10;stroke-width:1.5px;}</style></defs><circle cx="11.35" cy="11.35" r="6" class="path"></circle><line x1="15.59" y1="15.59" x2="20.65" y2="20.65" class="path"></line></svg></a><a class="link tooltip" data-tooltip="Details" 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lentos y decisiones a ciegas: ERP con Inteligencia Artificial</a></h4></div><div class="post-excerpt">Durante dÃ©cadas, los sistemas ERP fueron la columna vertebral de las empresas: centralizaban datos, gestionaban procesos y aseguraban control.</div><div class="post-footer"><div class="button-love"><span class="love-text">Do you like it?</span><a href="#" class="mfn-love " data-id="14851"><span class="icons-wrapper"><i class="icon-heart-empty-fa"></i><i class="icon-heart-fa"></i></span><span class="label">4</span></a></div><div class="post-links"><i class="read-more-icon icon-doc-text" aria-hidden="true"></i> <a href="https://www.gbm.net/como-dejar-atras-procesos-lentos-y-decisiones-a-ciegas" class="post-more">Ver blog</a></div></div></div></div></article></div><div class="column one pager_wrapper"><div class="pager"><div class="pages"><a href="https://www.gbm.net/blog/" class="page active">1</a><a href="https://www.gbm.net/blog/page/2/" class="page">2</a><a 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25<section class="section mcb-section mfn-default-section mcb-section-hempksvh"   style="" ><div class="mcb-background-overlay"></div><div class="section_wrapper mfn-wrapper-for-wraps mcb-section-inner mcb-section-inner-hempksvh"><div  class="wrap mcb-wrap mcb-wrap-idb45vyl one tablet-one laptop-one mobile-one vb-item clearfix" data-desktop-col="one" data-laptop-col="laptop-one" data-tablet-col="tablet-one" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-idb45vyl mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-4bps8vcr one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-4bps8vcr mcb-item-heading-inner"><h2 class="title">InformaciÃ³n mÃnima necesaria que debe proporcionar al Service Desk a la hora de reportar un tiquete.</h2></div></div><div  class="column mcb-column mcb-item-ukayz483 one laptop-one tablet-one mobile-one column_visual vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-ukayz483 mcb-item-visual-inner"><div class="mfn-visualeditor-content mfn-inline-editor"><p>Para garantizar una atenciÃ³n oportuna y el cumplimiento de los posibles niveles de servicio acordados, es indispensable brindar la siguiente informaciÃ³n. Asimismo, recuerde que debe proporcionar sus datos de contacto: nombre, correo electrÃ³nico y nÃºmero de telÃ©fono mÃ³vil.</p></div></div></div></div></div><div  class="wrap mcb-wrap mcb-wrap-phpc01j8 one-second tablet-one-second laptop-one-second mobile-one vb-item clearfix" data-desktop-col="one-second" data-laptop-col="laptop-one-second" data-tablet-col="tablet-one-second" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-phpc01j8 mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-gip5obcp one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-gip5obcp mcb-item-heading-inner"><h3 class="title">Hardware</h3></div></div><div  class="column mcb-column mcb-item-jai0once one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-jai0once mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><p>Servidores:</p><ul><li>Serie (S/N)*</li><li>Tipo / Modelo</li><li>NÃºmero de Contrato</li><li>Falla (si es de sistema operativo o Hardware)</li><li>CÃ³digo de falla</li><li>Tipo de alerta</li><li>Capturas de pantalla o salida de mensajes (si es reportado por correo)</li></ul><p>HVP:</p><ul><li>Serie (S/N)*</li><li>Tipo / Modelo</li><li>Falla (si es de sistema operativo o Hardware)</li></ul></div></div></div></div></div><div  class="wrap mcb-wrap mcb-wrap-b6ejl1ng one-second tablet-one-second laptop-one-second mobile-one vb-item clearfix" data-desktop-col="one-second" data-laptop-col="laptop-one-second" data-tablet-col="tablet-one-second" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-b6ejl1ng mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-wv17lzx one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-wv17lzx mcb-item-heading-inner"><h3 class="title">Smart Ops / CoE / Observability Center (OC)</h3></div></div><div  class="column mcb-column mcb-item-5uviy6z one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-5uviy6z mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><ul><li>NÃºmero de Contrato*</li><li>Falla o solicitud de servicio</li><li>Nombre de software (aplica para OC)</li><li>Plataforma (Sistema Operativo / Base de Datos / SAP / Azure / Backup / Networking)</li></ul><p><strong>Aspectos claves que indicar por plataforma:</strong></p><p>Sistemas Operativos</p><ul><li>IP Servidor</li><li>Hosting</li></ul><p>Base de Datos</p><ul><li>Nombre de BD e IP</li></ul><p>SAP</p><ul><li>Ambiente (productivo, desarrollo, calidad)</li></ul></div></div></div></div></div><div  class="wrap mcb-wrap mcb-wrap-0ghj3mfe one-second tablet-one-second laptop-one-second mobile-one vb-item clearfix" data-desktop-col="one-second" data-laptop-col="laptop-one-second" data-tablet-col="tablet-one-second" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-0ghj3mfe mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-e1c2obec one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-e1c2obec mcb-item-heading-inner"><h3 class="title">Smart User - ALL IN</h3></div></div><div  class="column mcb-column mcb-item-yj8mcvpc one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-yj8mcvpc mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><ul><li>Serie (S/N)*</li><li>NÃºmero de Contrato*</li><li>Tipo / Modelo</li><li>Falla (si es de sistema operativo o Hardware)</li><li>UbicaciÃ³n fÃsica del equipo (Ã¡rea en donde se encuentra ubicado en la empresa)</li><li>Nombre de usuario final del equipo</li></ul></div></div></div></div></div><div  class="wrap mcb-wrap mcb-wrap-ig1nkaa9 one-second tablet-one-second laptop-one-second mobile-one vb-item clearfix" data-desktop-col="one-second" data-laptop-col="laptop-one-second" data-tablet-col="tablet-one-second" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-ig1nkaa9 mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-ah2p7qo9 one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-ah2p7qo9 mcb-item-heading-inner"><h3 class="title">Software</h3></div></div><div  class="column mcb-column mcb-item-3anoxlw7 one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-3anoxlw7 mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><ul><li>NÃºmero de Contrato*</li><li>

25Nombre de software</li><li>VersiÃ³n SW</li><li>Sistema Operativo</li><li>Ambiente (producciÃ³n, desarrollo/prueba, calidad)</li><li>Capturas de pantalla del error (si es reportado por correo)</li></ul></div></div></div></div></div><div  class="wrap mcb-wrap mcb-wrap-l42qwn4 one tablet-one laptop-one mobile-one vb-item clearfix" data-desktop-col="one" data-laptop-col="laptop-one" data-tablet-col="tablet-one" data-mobile-col="mobile-one" style=""   ><div class="mcb-wrap-inner mcb-wrap-inner-l42qwn4 mfn-module-wrapper mfn-wrapper-for-wraps"  ><div class="mcb-wrap-background-overlay"></div><div  class="column mcb-column mcb-item-irjoqiua one laptop-one tablet-one mobile-one column_heading vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-irjoqiua mcb-item-heading-inner"><h3 class="title">Otros Servicios</h3></div></div><div  class="column mcb-column mcb-item-3w7lmr5l one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-3w7lmr5l mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><p>Para los demÃ¡s servicios, favor tenga a mano el <span style="text-decoration: underline;"><strong>nÃºmero de contrato*</strong></span>, producto, sistema operativo, falla o solicitud a reportar al Service Desk.</p><p>*Dato indispensable a proporcionar.</p><p><strong>AtenciÃ³n:</strong> Para garantizar la atenciÃ³n conforme a los SLA de su servicio, debe completar correctamente todos los campos requeridos. Si la informaciÃ³n es incorrecta o incompleta, el ticket <strong>no se asociarÃ¡ a su contrato y no aplicarÃ¡n los SLA correspondientes.</strong></p></div></div></div><div  class="column mcb-column mcb-item-bz1eyp0n one laptop-one tablet-one mobile-one column_column vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-bz1eyp0n mcb-item-column-inner"><div class="column_attr mfn-inline-editor clearfix" style=""><form><p class="one" tabindex="0"><span class="wpcf7-form-control-wrap" data-name="acceptance"><span class="wpcf7-form-control wpcf7-acceptance optional"><span class="wpcf7-list-item"><label><input name="acceptance" type="checkbox" value="0" aria-invalid="false" /><span class="wpcf7-list-item-label">He leÃdo y acepto la informaciÃ³n mÃnima requerida para reportar un tiquete en el Service Desk.</span></label></span></span></span></p></form></div></div></div><div  class="column mcb-column mcb-item-r3vyuc0rn one laptop-one tablet-one mobile-one column_button vb-item" style="" ><div class="mcb-column-inner mfn-module-wrapper mcb-column-inner-r3vyuc0rn mcb-item-button-inner"><a class="button  button_size_2" href="https://soporte.gbm.net/"     target="_blank"    title=""><span class="button_label">Ir al sitio de soporte</span></a></div></div></div></div></div></section></div></div></div></div><style class="mfn-popup-tmpl-local-styles">#mfn-popup-template-15000:before{background-color:rgba(0,0,0,0.4);}#mfn-popup-template-15000.mfn-popup-tmpl-custom-width .mfn-popup-tmpl-content{width:1240px;}</style> <!-- mfn_hook_bottom --><!-- mfn_hook_bottom --><div id="mfn-gdpr" data-aligment="left" data-direction="vertical"><div class="mfn-gdpr-content">Este sitio web utiliza cookies para mejorar tu experiencia. Al usar este sitio web, aceptas nuestra <a href="/politicas-de-privacidad/">PolÃtica de ProtecciÃ³n de Datos</a>.</div><a class="mfn-gdpr-readmore" href="#" target="_blank" ></a><button class="mfn-gdpr-button" data-cookieDays="30" data-animation="slide" >ACEPTAR TODO</button></div>

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151 "homepage": "homepage",
152 "contactform": "contactform"
153 }
154};
155//# sourceURL=wpcf7-recaptcha-js-before </script>

155<script defer id="wpcf7-recaptcha-js" src="https://www.gbm.net/wp-content/plugins/contact-form-7/modules/recaptcha/index.js"></script>

155<script defer id="mfn-custom-scripts-js" src="https://www.gbm.net/wp-content/themes/betheme-child/js/custom.js"></script>

155<script defer id="mfn-slick-scripts-js" src="https://www.gbm.net/wp-content/themes/betheme-child/js/slick.min.js"></script>

155<script defer id="mfn-custom-scripts-switch_hear-js" src="https://www.gbm.net/wp-content/themes/betheme-child/js/switch_hear.js"></script>

155<script type="text/javascript"> (function (w, d, x, id) {
156 var s = d.createElement("script");
157 s.src = "https://contact-center-interno-prod.my.connect.aws/connectwidget/static/amazon-connect-chat-interface-client.js";
158 s.async = 1;
159 s.id = id;
160 d.getElementsByTagName("head")[0].appendChild(s);
161 w[x] = w[x] || function () {
162 (w[x].ac = w[x].ac || []).push(arguments);
163 };
164 })(window, document, "amazon_connect", "8fe919a6-47d5-471f-a26d-a55a3cb769ac");
165 amazon_connect("styles", {
166 iconType: "CHAT",
167 openChat: { color: "#ffffff", backgroundColor: "#0676bc" },
168 closeChat: { color: "#ffffff", backgroundColor: "#0676bc" }
169 });  amazon_connect("authenticate", function (callback) {
170 window.fetch("/wp-json/gbm-connect/v1/token").then(function (res) {
171 res.json().then(function (data) {
172 callback(data.token);
173 });
174 });
175 });
176 amazon_connect(
177 "snippetId",
178 "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"
179 );
180 amazon_connect("supportedMessagingContentTypes", [
181 "text/plain",
182 "text/markdown",
183 "application/vnd.amazonaws.connect.message.interactive",
184 "application/vnd.amazonaws.connect.message.interactive.response"
185 ]); </script>

185 <!-- Google Tag Manager (noscript) -->

vendor: 68 bytes, line 185

185 <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=

185GTM-KPC9M5Q

vendor: 83 bytes, lines 185-186

185"
186height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>

186<!-- End Google Tag Manager (noscript) --></body></html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.