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151                <span>
152                    <a href="https://www.welland.ca/for-wellanders/" >For Wellanders</a>
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167                            <li class=""><a href="/for-wellanders/property-information/" target="_self">Property Information</a></li>
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169                            <li class=""><a href="/for-wellanders/roads/" target="_self">Roads</a></li>
170            </ul>
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172                            <li class=""><a href="/for-wellanders/services/" target="_self">Services</a></li>
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174                            <li class=""><a href="/for-wellanders/winter-tips/" target="_self">Winter tips</a></li>
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181                <span>
182                    <a href="https://www.welland.ca/city-hall/" >City Hall</a>
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194                            <li class=""><a href="/city-hall/by-laws-and-policies/" target="_self">By-laws and Policies</a></li>
195                            <li class=""><a href="/city-hall/careers/" target="_self">Careers</a></li>
196                            <li class=""><a href="https://www.welland.ca/for-wellanders/services/city-payments-and-registrations/" target="_self">City Payments and Registrations</a></li>
197                            <li class=""><a href="/city-hall/clerks/" target="_self">Clerks</a></li>
198            </ul>
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202                            <li class=""><a href="https://www.welland.ca/for-wellanders/services/forms-and-applications/" target="_self">Forms and Applications</a></li>
203                            <li class=""><a href="/city-hall/land-acknowledgement/" target="_self">Land Acknowledgement</a></li>
204                            <li class=""><a href="/city-hall/mayor-and-council/" target="_self">Mayor and Council</a></li>
205                            <li class=""><a href="/city-hall/municipal-elections/" target="_self">Municipal Elections</a></li>
206            </ul>
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208                            <li class=""><a href="/city-hall/newsroom/" target="_self">Newsroom</a></li>
209                            <li class=""><a href="/city-hall/office-of-the-cao/" target="_self">Office of the CAO</a></li>
210                            <li class=""><a href="/city-hall/respectful-public-behaviour/" target="_self">Respectful public behaviour</a></li>
211                            <li class=""><a href="/city-hall/strategic-plan/" target="_self">Strategic Plan</a></li>
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255                            <li class=""><a href="https://events.welland.ca/default/Index" target="_blank">Events Calendar</a></li>
256                            <li class=""><a href="/community-and-recreation/facilities-and-halls/" target="_self">Facilities and Halls</a></li>
257                            <li class=""><a href="/community-and-recreation/farmers-market/" target="_self">Farmers Market</a></li>
258                            <li class=""><a href="/community-and-recreation/heritage-welland/" target="_self">Heritage Welland</a></li>
259            </ul>
260            <ul class="justify-content-start text-left">
261                            <li class=""><a href="/community-and-recreation/hosting-an-event/" target="_self">Hosting an event</a></li>
262                            <li class=""><a href="/community-and-recreation/learn-and-play/" target="_self">Learn and Play</a></li>
263                            <li class=""><a href="/community-and-recreation/neighbourhood-associations/" target="_self">Neighbourhood Associations</a></li>
264                            <li class=""><a href="/community-and-recreation/parks-and-trails/" target="_self">Parks and Trails</a></li>
265                            <li class=""><a href="/community-and-recreation/service-clubs/" target="_self">Service Clubs</a></li>
266            </ul>
267            <ul class="justify-content-start text-left">
268                            <li class=""><a href="/community-and-recreation/signature-events/" target="_self">Signature Events</a></li>
269                            <li class=""><a href="/community-and-recreation/tourism/" target="_self">Tourism</a></li>
270                            <li class=""><a href="/community-and-recreation/volunteer-opportunities/" target="_self">Volunteer Opportunities</a></li>
271                            <li class=""><a href="/community-and-recreation/welland-community-centre/" target="_self">Welland Community Centre</a></li>
272                            <li class=""><a href="/community-and-recreation/welland-international-flatwater-centre/" target="_self">Welland International Flatwater Centre</a></li>
273            </ul>
274
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276                    </div>
277            </li>
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369                <h1 class="heading main base-heading">Contact Us</h1>
370
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393            <h2>Need to get in touch? We’re here to help! Connect with City of Welland staff, find department contacts, or reach us for municipal services and support. Whether you have a question, need assistance, or are reporting an urgent municipal service emergency, we’re here for you.</h2>
394<hr>
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416                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_1" name="Administration" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_1" role="button">
417                                Administration
418                            </a>
419                        </p>
420                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_1" class="info repeatable-content collapse  ">
421                            <div class="text"><table border="1" style="border-collapse: collapse; width: 100%; height: 69.391px;">
422<tbody>
423<tr style="height: 69.391px;">
424<td style="width: 28.0392%; height: 69.391px;"><strong>CAO's office</strong></td>
425<td style="width: 71.9608%; height: 69.391px;">
426<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700 x2122</p>
427</td>
428</tr>
429<tr>
430<td style="width: 28.0392%;"><strong>Communications and Marketing</strong></td>
431<td style="width: 71.9608%;">
432<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2122</p>
433</td>
434</tr>
435<tr>
436<td style="width: 28.0392%;"><strong>Economic Development</strong></td>
437<td style="width: 71.9608%;">
438<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2110 or x2111 or 905-735-3771</p>
439</td>
440</tr>
441<tr>
442<td style="width: 28.0392%;"><strong>Fire and Emergency Services</strong></td>
443<td style="width: 71.9608%;">
444<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2110</p>
445</td>
446</tr>
447<tr>
448<td style="width: 28.0392%;"><strong>Human Resources</strong></td>
449<td style="width: 71.9608%;">
450<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2271</p>
451</td>
452</tr>
453<tr>
454<td style="width: 28.0392%;"><strong>Legal Department</strong></td>
455<td style="width: 71.9608%;">
456<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2281</p>
457</td>
458</tr>
459<tr>
460<td style="width: 28.0392%;"><strong>Mayor's Office</strong></td>
461<td style="width: 71.9608%;">
462<p><strong>Email: </strong><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><strong><br>Phone: </strong>905-735-1700 x2101</p>
463</td>
464</tr>
465<tr>
466<td style="width: 28.0392%;"><strong>Payroll</strong></td>
467<td style="width: 71.9608%;">
468<p><strong>Phone:</strong> 905-735-1700 x2174</p>
469</td>
470</tr>
471</tbody>
472</table></div>
473                        </div>
474                        <p class="tab " >
475                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_2" name="By-lawEnforcement" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_2" role="button">
476                                By-law Enforcement
477                            </a>
478                        </p>
479                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_2" class="info repeatable-content collapse  ">
480                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a></p>
481<p><br><strong>Phone: </strong>905-735-1700</p>
482<ul>
483<li>Business licences x2224</li>
484<li>Clean yards x2224</li>
485<li>Fence x2224</li>
486<li>Noise x2224</li>
487<li>Sidewalk snow clearing x2224</li>
488<li>Signs x2224</li>
489<li>Weed cutting on vacant lots x2224</li>
490<li>Weeds/tall grass x2224</li>
491<li>Zoning by-law concerning land use x2224</li>
492</ul></div>
493                        </div>
494                        <p class="tab " >
495                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_3" name="Clerks" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_3" role="button">
496                                Clerks
497                            </a>
498                        </p>
499                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_3" class="info repeatable-content collapse  ">
500                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
501<ul>
502<li>City by-laws x2152</li>
503<li>
503Burial Permits x2227 or x2324</li>
504<li>Commissioner of Oaths x2324 or x2227</li>
505<li>Council meeting information x2152</li>
506<li>Freedom of Information requests x2162</li>
507<li>Local improvements x1000</li>
508<li>Lottery licences x2227</li>
509<li>Marriage Ceremonies x2324</li>
510<li>Marriage licences x2227</li>
511<li>Municipal clearance letter x2152 or x2227</li>
512<li>Municipal elections and voters' list x2160</li>
513</ul>
514<p><strong>Engineering</strong></p>
515<p>Sidewalk inquiries 2153</p>
516<p><strong>Finance</strong></p>
517<ul>
518<li>Taxes x2178 or x2179</li>
519<li>Water billing x2183 or x2185</li>
520</ul>
521<p><strong>Niagara Region</strong></p>
522<ul>
523<li>General Inquiries: 905-980-6000 or toll free 1-800-263-7215</li>
524<li>Waste: 905-356-4141 or toll free 1-800-594-5542</li>
525</ul></div>
526                        </div>
527                        <p class="tab " >
528                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_4" name="Engineering" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_4" role="button">
529                                Engineering
530                            </a>
531                        </p>
532                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_4" class="info repeatable-content collapse  ">
533                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
534<ul>
535<li>City construction projects (in progress) road, sewer, water, sidewalk x2221</li>
536<li>Drainage x2312</li>
537<li>Local improvements/petitions x2312</li>
538<li>Municipal Drains – Drainage Act x2312</li>
539<li>Sewer and water lateral inquiries - issues with existing infrastructure x3000</li>
540<li>Sewer and water lateral inquiries - new connections x2221</li>
541<li>Sidewalk inquiries x2312</li>
542<li>Subdivisions (under construction) and site plans x2222</li>
543<li>Utility construction within right-of-way x2221</li>
544</ul></div>
545                        </div>
546                        <p class="tab " >
547                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_5" name="Finance" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_5" role="button">
548                                Finance
549                            </a>
550                        </p>
551                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_5" class="info repeatable-content collapse  ">
552                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
553<ul>
554<li>Accounts payable x2176</li>
555<li>Accounts receivable x2211</li>
556<li>Purchasing x3001</li>
557<li>Taxes x2178 or x2179</li>
558<li>Water billing x2183 or x2185</li>
559</ul></div>
560                        </div>
561                        <p class="tab " >
562                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_6" name="Parks" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_6" role="button">
563                                Parks
564                            </a>
565                        </p>
566                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_6" class="info repeatable-content collapse  ">
567                            <div class="text"><p><strong>Email:</strong><span> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a></span><br><strong>Phone: </strong>905-735-1700</p>
568<ul>
569<li>Cemetery/grave sites x3000</li>
570<li>Grass cutting (on City property) x3000</li>
571<li>Roadside grass cutting x3000</li>
572<li>Stump removal (on City property) x3000</li>
573<li>Tree trimming (on City property) x3000</li>
574<li>Utility construction in parks x3000</li>
575<li>Utility construction on canal lands x3000</li>
576</ul>
577<p>To report an issue found within the public right of way, a park, or a City facility; please use our <a href="https://welland.ca/for-wellanders/roads/report-an-issue/" title="Report an Issue">Report an issue</a> online form.</p></div>
578                        </div>
579                        <p class="tab " >
580                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_7" name="Buildingandplanning" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_7" role="button">
581                                Building and planning
582                            </a>
583                        </p>
584                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_7" class="info repeatable-content collapse  ">
585                            <div class="text"><p><strong>Email:</strong><span> </span><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
586<ul>
587<li>Building permits/fees x2251 or x2257</li>
588<li>Building standards x2251 or x2257</li>
589<li>Committee of Adjustment (minor variances/consents) x2258</li>
590<li>Community improvement plans and financial incentives x2251 or x2257</li>
591<li>Compliance letters x2251 or x2257</li>
592<li>Incentive programs (SWAP/LRP) x2251 or x2257</li>
593<li>Inspections x2251 or x2257</li>
594<li>Mapping x2251 or x2257</li>
595<li>Official Plan x2251 or x2257</li>
596<li>Plumber licences x2251 or x2257</li>
597<li>Property easements x2251 or x2257</li>
598<li>Property sale and purchase of City-owned lands x2251 or x2257</li>
599<li>Site plan control x2251 or x2257</li>
600<li>Subdivision/condominiums x2251 or x2257</li>
601<li>Swimming pools x2251 or x2257</li>
602<li>Zoning x2251 or x2257</li>
603</ul></div>
604                        </div>
605                        <p class="tab " >
606                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_8" name="PublicWorks" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_8" role="button">
607                                Public Works
608                            </a>
609                        </p>
610                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_8" class="info repeatable-content collapse  ">
611                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
612<ul>
613<li>Bridge maintenance x3000</li>
614<li>Construction of new sewer lateral installation x2251 or x2257</li>
615<li>Construction of new water service installation x2251 or x2257</li>
616<li>Debris removal on right-of-way x3000</li>
617<li>Driveway aprons x3000</li>
618<li>Laneways x3000</li>
619<li>New culvert installation x3000</li>
620<li>New driveway installation x2212</li>
621<li>Poor water pressure x3000</li>
622<li>Rear yard catch basin maintenance x3000</li>
623<li>Sewer and water field locates x3000</li>
624<li>Sewer backup x3000</li>
625<li>Sidewalk trips x3000</li>
626<li>Snow removal x3000</li>
627<li>Spills x3000</li>
628<li>Stone paths x3000</li>
629<li>Street cleaning x3000</li>
630<li>Street flooding x3000</li>
631<li>TV inspection of sanitary laterals x3000</li>
632<li>Water meter testing x3000</li>
633<li>Water quality x3000</li>
634<li>Watermain breaks x3000</li>
635</ul>
636<p>To report an issue found within the public right of way, a park, or a City facility; please use our <a href="https://welland.ca/for-wellanders/roads/report-an-issue/" title="Report an Issue">Report an issue</a> online form.</p>
637<p><strong>Sewer rodding and CCTV inspections</strong> The City of Welland's public works staff performs CCTV sewer lateral inspections and sewer rodding of private homes and/or businesses from locations that are safe and accessible both indoors and outdoors. For more information, you can contact <a href="mailto:[email protected]">[email protected]</a>.</p></div>
638                        </div>
639                        <p class="tab " >
640                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_9" name="Recreation,SportandCulture" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_9" role="button">
641                                Recreation, Sport and Culture
642                            </a>
643                        </p>
644                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_9" class="info repeatable-content collapse  ">
645                            <div class="text"><p><strong>Email:</strong> <a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
646<ul>
647<li>Facility scheduling x4005</li>
648<li>Hockey games x4005</li>
649<li>Hours for skating x4000</li>
650<li>Ice time at arenas x4005</li>
651<li>Program information x4000</li>
652</ul>
653<p>To report an issue found within the public right of way, a park, or a City facility; please use our <a href="https://welland.ca/for-wellanders/roads/report-an-issue/" title="Report an Issue">Report an issue</a> online form.</p></div>
654                        </div>
655                        <p class="tab " >
656                        <a class="nav-link nav-button-link anchored-accordion-item collapsed" data-toggle="collapse" href="#collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_10" name="ParkingandTraffic" aria-expanded="false" aria-controls="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_10" role="button">
657                                Parking and Traffic
658                            </a>
659                        </p>
660                        <div id="collapse_8d053ba3-abf8-493f-9397-e1d540d7a08f_10" class="info repeatable-content collapse  ">
661                            <div class="text"><p><strong>Email:</strong><span> </span><a rel="noopener" href="mailto:[email protected]" target="_blank" title="opens in new window - email">[email protected]</a><br><strong>Phone: </strong>905-735-1700</p>
662<ul>
663<li>Parking enforcement requests x2218 (8:30 a.m. to 4:30 p.m.) x3000 (weekdays 5 p.m. to 1 a.m. and weekends 9 a.m. to 1 a.m.)</li>
664<li>Parking operations (signage) x2212</li>
665<li>Parking ticket inquiries x2224</li>
666<li>Permits - road occupancy (entrance, special event, and oversized load) x2212</li>
667<li>Permits - snow exemption, residential parking x2224</li>
668<li>School crossing guards x2212</li>
669<li>Streetlights and traffic signals x2212</li>
670<li>Traffic operations x2212</li>
671</ul></div>
672                        </div>
673            </div>
674
675
676
677
678                    </div>
679        </div>
680    </section>
681    <section class="content component usn_cmp_pods base-bg base-bg-solid  " >  
682
683        <div class="component-inner">
684                    <div class="container">
685
686
687
688                        <div class="component-main row listing  listing_basic-grid listing-pods " >
689            <div class="item   items-2 col-12 item_text-below usn_pod_textimage items-1-md items-1-sm  full-border text-left  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">
690            <div class="inner  ">
691                    <div class="info ">
692
693                                <p class="secondary-heading base-secondary-heading " >Regional Services</p>
694
695
696                            <div class="text base-text">
697                                <p><strong>General Inquiries: </strong>905-980-6000 or toll free 1-800-263-7215<br><strong>Waste:</strong> 905-356-4141 or 1-800-594-5542 (toll-free)<br><strong><a rel="noopener" href="https://www.niagararegion.ca/government/contact/default.aspx?name=Garbage,%20Recycling,%20Landfills" target="_blank" title="opens in a new window - Contact Us - Niagara Region, Ontario" data-anchor="?name=Garbage,%20Recycling,%20Landfills">Contact Us - Niagara Region, Ontario</a></strong></p>
698<ul>
699<li>Garbage collection</li>
700<li>Hours for landfill site</li>
701<li>Leaf pickup</li>
702<li>Recycling collection</li>
703</ul>
704<hr>
705<p><strong>Regional transit: </strong>1-833-678-5463</p>
706<ul>
707<li>Routes</li>
708<li>OnDemand</li>
709<li>Specialized transit</li>
710</ul>
711<hr>
712<p><strong>Regional roads: </strong>905-984-3690 or 1-877-552-5579 (toll-free)</p>
713<ul>
714<li>Debris and dead animal pickup</li>
715<li>Ditch cleaning</li>
716<li>Line painting</li>
717<li>Traffic lights</li>
718<li>Trees</li>
719</ul>
720                            </div>
721
722                    </div>
723            </div>
724    </div>
725            <div class="item   items-2 col-12 item_text-below usn_pod_textimage items-1-md items-1-sm  full-border text-left  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">
726            <div class="inner  ">
727                    <div class="info ">
728
729                                <p class="secondary-heading base-secondary-heading " >Other contacts</p>
730
731
732                            <div class="text base-text">
733                                <p><strong>Welland Hydro: </strong>905-732-1381</p>
734<ul>
735<li>Hydro cable too low or knocked down</li>
736</ul>
737<p><strong>Niagara SPCA and Humane Society: </strong>905-735-1552</p>
738<ul>
739<li>Dog and animal control issues</li>
740</ul>
741                            </div>
742
743                    </div>
744            </div>
745    </div>
746            </div>
747
748
749
750
751                    </div>
752        </div>
753    </section>
754
755
756
757
758        
759
760    </div>
761    <!--// Content column -->
762    <!-- Second column -->
763    <div class="right-col col-xl-3 col-lg-4 col-12 order-2  gov-sidebar">
764
765        <!-- Pods -->
766        <div class="swp">
767
768                <div class="listing listing-pods">
769
770            <div class="item   swp-item item_text-below usn_pod_textimage text-left  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">
771            <div class="inner   ">
772                    <div class="info ">
773
774                        
775
776                            <div class="text base-text">
777                                <p><strong>City of Welland</strong><br>Civic Square<br>60 East St., Welland, ON L3B 4C5</p>
778<p><strong>Phone:</strong> 905-735-1700<br><strong>Toll-free TTY:</strong> 1-866-273-5094<br><strong>Email:</strong> <a href="mailto:[email protected]" target="_top" title="[email protected]">[email protected]</a></p>
779                            </div>
780
781                    </div>
782            </div>
783    </div>
784
785            <div class="item   swp-item item_text-below usn_pod_textimage text-left  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">
786            <div class="inner   ">
787                    <div class="info ">
788
789                                <p class="secondary-heading base-secondary-heading " >Important</p>
790
791
792                            <div class="text base-text">
793                                <p>To report an issue found within the public right of way, a park, or a City facility; please use our <a href="https://www.welland.ca/Services/ReportAnIssue.asp">Report an issue</a> online form.</p>
794<hr>
795<p>For all garbage, recycling, and landfill questions and concerns, <a rel="noopener" href="https://www.niagararegion.ca/government/contact/default.aspx?name=Garbage,%20Recycling,%20Landfills" target="_blank" title="opens in a new window - Contact Us - Niagara Region, Ontario">Contact Us - Niagara Region, Ontario</a>.</p>
796<hr>
797<p>The <a href="mailto:[email protected]">[email protected]</a> account is not actively monitored. If you are reporting a situation that requires immediate attention, call 911 and ask for the Fire Department. For non-emergency responses to open-air burning complaints (backyard fires) and non-emergency alarm systems (detector troubles), dial 911 and report the condition to the Fire Department dispatcher, who will contact on-duty firefighters. Standard 911 billing charges may apply depending on your telephone service provider and your contract details. Otherwise, your email will be answered within two business days after receipt. Thank you for your correspondence.</p>
798                            </div>
799
800                    </div>
801            </div>
802    </div>
803
804                </div>
805
806        </div>
807        <!--// Pods -->
808
809    </div>
810    <!--// Second column -->
811
812
813    </div></div></section> 
814
815
816                <section class="content component usn_cmp_ctastrip c1-bg c1-bg-solid  " >  
817
818        <div class="component-inner">
819                    <div class="container">
820
821
822                    <!-- ROW -->
823        <div class="row justify-content-between align-items-center text-center">
824
825            <div class="info">
826
827                <p class="heading  c1-heading os-animation"  data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1s" >Join Our Mailing List</p>
828
829                    <div class="text c1-text os-animation" data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1s">
830                        <p>Discover the benefits our city has to offer.</p>
831                    </div>
832
833            </div>
834
835                <p class="link os-animation" data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1s">
836                            <a class="btn  c2-btn-bg c2-btn-bg-solid c2-btn-bg-hover-solid c2-btn-text c2-btn-borders" href="https://www.welland.ca/subscribe/"  >
837                                <span></span>
838                                Sign Up Today!
839                            </a>
840                </p>
841
842        </div>
843        <!--// ROW -->
844
845
846
847                    </div>
848        </div>
849    </section>
850
851
852        </main>
853        <!--// Content -->
854        <!-- Footer -->
855                    <footer id="site-footer" class="footer-bg footer-bg-solid" tabindex="-1">
856
857                <!-- Breadcrumb -->
858                
859                <!--// Breadcrumb -->
860
861                <div class="container">
862
863                        <!-- Row -->
864                        <div class="row listing">
865
866                                            <div class="item footer-item usn_pod_image   col-lg-1 col-md-1 col-12 col ">
867                                        
868                                                <div class="inner">
869                                                            <div class="image " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="1.2s">
870                <a href="https://media-003-ca.cdn.govstack.com/welland-ca/media/gfuku2qe/welland_logo_cmyk_w-gradient.png"   target=""   aria-label="Open image" aria-haspopup="dialog" role="button" data-toggle="lightbox" data-type="image" data-gallery="galleryname-0d91a09c-3490-4ff5-806c-db3ff1ec2027" >
871
872                        <picture>
873                <source type="image/webp" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/gfuku2qe/welland_logo_cmyk_w-gradient.png?width=1542&amp;height=943&format=webp 1x" width="385" height="235">
874                    <img class="lazyload" src="https://media-003-ca.cdn.govstack.com/welland-ca/media/gfuku2qe/welland_logo_cmyk_w-gradient.png?width=385&amp;height=235&format=webp" width="385" height="235" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/gfuku2qe/welland_logo_cmyk_w-gradient.png?width=1542&amp;height=943&format=webp 1x" alt="">
875            </picture>
876
877
878            </a>
879        </div>
880
881                                                </div>
882                                           
883                                        </div>
884            <div class="item  footer-item   col-lg-3 col-md-5 col-12 col  item_text-below usn_pod_textimage textAlignmentLeft  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="0.9s">
885            <div class="inner   ">
886                    <div class="info ">
887
888                        
889
890                            <div class="text footer-text">
891                                <p data-renderer-start-pos="644"><strong>City of Welland<br></strong>Civic Square,<br>60 East Main St., Welland, ON L3B 3X4</p>
892<p><strong>Phone:</strong><a href="tel:9057351700"> 905-735-1700</a><br><strong>Fax:</strong><a href="tel:9057321919"> 905-732-1919</a><br><strong>Toll-free TTY:</strong> <a href="tel:18662735094">
8921-866-273-5094</a></p>
893                            </div>
894
895                    </div>
896            </div>
897    </div>
898            <div class="item  footer-item offset-lg-1  col-lg-3 col-md-5 col-12 col  item_text-below usn_pod_textimage textAlignmentLeft  " data-os-animation="fadeIn" data-os-animation-delay="0s" data-os-animation-duration="0.9s">
899            <div class="inner   ">
900                    <div class="info ">
901
902                        <p class="heading sm footer-heading " >Resources</p>
903
904                            <div class="text footer-text">
905                                <p><a href="/city-hall/accessibility/">Accessibility</a><br><a href="/city-hall/careers/" title="Careers">Careers</a><br><a href="/contact-us/" title="Contact Us">Contact Us</a><br><a href="/credits/" title="Credits">Credits</a><br><a href="/news/" title="News">News</a><br><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></p>
906                            </div>
907
908                    </div>
909            </div>
910    </div>
911                                            <div class="item footer-item usn_pod_sociallinks offset-lg-1  col-lg-3 col-md-12 col-12 col ">
912                                        
913                                                <div class="inner">
914                                                    <p class="heading sm footer-heading "  data-os-animation="fadeInDown" data-os-animation-delay="0s" data-os-animation-duration="1s" >Connect With Us</p>        <nav class="social " data-os-animation="fadeInDown" data-os-animation-delay="0s" data-os-animation-duration="1s" aria-label="Social links">
915
916            <ul>
917                        <li>
918                            <span>
919                                <a href="https://www.facebook.com/CityOfWelland/" class="item_icon-m" data-icon="" target="_blank" rel="noreferrer noopener"  title="Link will open in a new window/tab" >
920                                                <picture>
921                                                    <source type="image/webp" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/rmshq4oa/facebook.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/rmshq4oa/facebook.png?format=webp&height=160 2x">
922                                                    <img class="lazyload" src="https://media-003-ca.cdn.govstack.com/welland-ca/media/rmshq4oa/facebook.png?format=webp&height=16"  data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/rmshq4oa/facebook.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/rmshq4oa/facebook.png?format=webp&height=160 2x" alt="">
923                                                </picture>
924                                        <span class="sr-only">Facebook</span>
925                                </a>
926                            </span>
927                        </li>
928                        <li>
929                            <span>
930                                <a href="https://www.instagram.com/cityofwellandon/" class="item_icon-m" data-icon="" target="_blank" rel="noreferrer noopener"  title="Link will open in a new window/tab" >
931                                                <picture>
932                                                    <source type="image/webp" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/jguhrbs5/instagram.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/jguhrbs5/instagram.png?format=webp&height=160 2x">
933                                                    <img class="lazyload" src="https://media-003-ca.cdn.govstack.com/welland-ca/media/jguhrbs5/instagram.png?format=webp&height=16"  data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/jguhrbs5/instagram.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/jguhrbs5/instagram.png?format=webp&height=160 2x" alt="">
934                                                </picture>
935                                        <span class="sr-only">opens in new window Instagram</span>
936                                </a>
937                            </span>
938                        </li>
939                        <li>
940                            <span>
941                                <a href="https://www.linkedin.com/company/city-of-welland/mycompany/" class="item_icon-m" data-icon="" target="_blank" rel="noreferrer noopener"  title="Link will open in a new window/tab" >
942                                                <picture>
943                                                    <source type="image/webp" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/a2yklg0n/linkedin.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/a2yklg0n/linkedin.png?format=webp&height=160 2x">
944                                                    <img class="lazyload" src="https://media-003-ca.cdn.govstack.com/welland-ca/media/a2yklg0n/linkedin.png?format=webp&height=16"  data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/a2yklg0n/linkedin.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/a2yklg0n/linkedin.png?format=webp&height=160 2x" alt="">
945                                                </picture>
946                                        <span class="sr-only">Linkedin</span>
947                                </a>
948                            </span>
949                        </li>
950                        <li>
951                            <span>
952                                <a href="https://www.youtube.com/user/welland" class="item_icon-m" data-icon="" target="_blank" rel="noreferrer noopener"  title="Link will open in a new window/tab" >
953                                                <picture>
954                                                    <source type="image/webp" data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/uzsjkbul/youtube.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/uzsjkbul/youtube.png?format=webp&height=160 2x">
955                                                    <img class="lazyload" src="https://media-003-ca.cdn.govstack.com/welland-ca/media/uzsjkbul/youtube.png?format=webp&height=16"  data-srcset="https://media-003-ca.cdn.govstack.com/welland-ca/media/uzsjkbul/youtube.png?format=webp&height=80 1x, https://media-003-ca.cdn.govstack.com/welland-ca/media/uzsjkbul/youtube.png?format=webp&height=160 2x" alt="">
956                                                </picture>
957                                        <span class="sr-only">YouTube</span>
958                                </a>
959                            </span>
960                        </li>
961            </ul>
962        </nav>
963
964                                                </div>
965                                           
966                                        </div>
967
968                        </div>
969                        <!--// Row -->
970                    <!-- Row -->
971                    <div class="row">
972
973                        <div class="col">
974                            <nav aria-label="Footer" class="footer-navigation">
975                                <ul>
976                                    <li><div>&copy; 2026 City of Welland</div></li>
977                                                    <li><span><a href="https://www.welland.ca/privacy-policy/"  >Privacy Policy</a></span></li>
978                <li><span><a href="https://www.welland.ca/sitemap/"  >Sitemap</a></span></li>
979
980                                    <li class="site-credit">
981                                        <div>Made with </div>
982                                        <span><a target="_blank" rel="noopener" title="Link will open in a new window/tab" href="https://www.govstack.com/">Govstack</a></span>
983                                    </li>
984                                </ul>
985                            </nav>
986                        </div>
987
988                    </div>
989                    <!--// Row -->
990
991                            <!-- Back to top -->
992        <div class="usn_back-to-top position-right">
993            <button id="back-to-top-link" aria-label="Back to top" class="btn base-btn-bg base-btn-bg base-btn-bg-solid base-btn-bg-hover-solid base-btn-text base-btn-borders btn-back-to-top">
994                <span></span>
995                <i aria-hidden="true" class="icon"></i><span aria-hidden="true" class="d-none">Back to top</span>
996            </button>
997        </div>
998        <!--// Back to top -->
999
1000
1001                </div>
1002            </footer>
1003
1004        <!--// Footer -->
1005
1006    </div>
1007    <!--// Site -->
1008
1009    
1010    
1011
1012
1013		
1013<script fetchpriority="high" src="/sb/sitebuilder-js-bundle.js.v1-10-8-0" type="text/javascript"></script>
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