https://www.tomedes.com/component---src-pages-our-customers-max-management-js-533f793226977df94c20.js

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1iliarity with its product categories, supplier terminology, and preferred register. In a high-frequency engagement, the cost of inconsistency is higher than the cost of scheduling around a dedicated resource."},{"number":"03","title":"Bilingual file delivery for operational usability","text":"Files had to be delivered in bilingual format, source and target presented together, not as Hebrew-only output. This reflects how the documents are used: teams reference both the English original and the Hebrew translation at once, comparing supplier content against the translation. Bilingual delivery is a workflow requirement, built into the process from the start."}]},"whyTomedes":{"eyebrow":"Why Tomedes","heading":"Built for a repeat engagement, not a one-off project","text":"Max Management selected Tomedes for its ability to assign a dedicated translator to an ongoing engagement and maintain that assignment consistently across a high volume of repeat orders. The bilingual delivery requirement was accommodated from the outset, and a dedicated account contact ensured each new order moved through the process without the team having to re-brief Tomedes on standing instructions. The engagement has run continuously from January 2026, with Max Management returning for each new batch of documents as operational needs arise.","highlightPhrase":"assign a dedicated translator to an ongoing engagement"},"solution":{"eyebrow":"The Solution","heading":"A layered approach to a high-volume, ongoing account","steps":[{"number":"1","title":"A dedicated translator assigned across all orders","text":"One professional translator was assigned as the dedicated English-to-Hebrew translator for the account from the start. Every document, across all quotes and order cycles, was handled by the same translator, building a consistent body of institutional knowledge about Max Management\'s product categories, terminology, and document conventions. This eliminated the terminology drift that occurs when high-volume accounts are handled by rotating teams."},{"number":"2","title":"Bilingual file delivery as standard","text":"Every translated document was delivered in bilingual format, English source and Hebrew translation presented together, as a standing instruction applied across all orders. This was built into the workflow from the first engagement, not treated as a special request, so the team received files in the format they needed for operational use without having to ask on each new order."},{"number":"3","title":"A shared terminology reference across the engagement","text":"To support consistency over a long-running engagement, a shared terminology reference was maintained and updated throughout. Product category terminology, supplier-facing language, and internal operational vocabulary were documented and applied consistently by the dedicated translator on every order. As document volume grew, each new translation benefited from the accumulated knowledge of all the orders before it rather than starting from scratch."},{"number":"4","title":"Ongoing account management for a repeat engagement","text":"With 10 or more active quotes across the period, the account needed consistent handling rather than one-off project management. Specific billing contacts and delivery instructions were maintained across all orders, and the account was structured so Max Management could submit new needs quickly without re-establishing context. Standing instructions were applied automatically to every new order, removing the friction that slows high-frequency relationships."},{"number":"5","title":"Responsive feedback integration across the lifecycle","text":"Over a long engagement, client feedback on translation choices is a natural and valuable part of the process. When the team gave input on terminology, register, or document handling, those preferences were incorporated into the standing reference materials and applied to all subsequent orders. This iterative loop meant quality and workflow alignment improved progressively, with each order reflecting the standards the team had established."}]},"result":{"eyebrow":"The Result","heading":"Translation that never became a bottleneck","intro":"From January through May 2026, Max Management submitted repeat translation orders across more than ten active quotes, all handled by the same dedicated translator, all delivered in bilingual format, and all completed on the timelines the operational schedule required.","metrics":[{"value":"10","suffix":"+","caption":"Active quotes across the engagement period"},{"value":"1","suffix":"","caption":"Dedicated translator handling every order"},{"value":"100","suffix":"%","caption":"Orders delivered bilingual, on schedule"}],"closing":"Tomedes\' role in this engagement was to make sure the English-to-Hebrew translation component of Max Management\'s operational workflow never became a bottleneck. The documents moved, the format was right every time, and the team could focus on running the business."},"quote":{"paragraphs":[{"text":"חברה מצויינת שנותנת שירות מצויין! עוזרים באדיבות ושירותיים בצורה מדהימה. תמיד אכפת להם לשביעות רצוננו, יסודיים מאוד! מחירים מצויינים, אין מילה מיותרת! תודה לצוות טומדס על שנתיים מעולות והלאה!","dir":"rtl","lang":"he"},{"text":"\\"An excellent company that provides excellent service! They help with kindness and amazing service. They always care about our satisfaction, very thoroughly! Excellent prices, no unnecessary words! Thanks to the Tomedes team for two great years and beyond!\\""}],"authorInitials":"YS","authorName":"Yael Shir","authorTitle":"Max Management"},"keyDetails":{"eyebrow":"Project Snapshot","heading":"Key details","fields":[{"key":"Document type","value":"Business and operational documents","fullWidth":true},{"key":"Language pair","value":"English → Hebrew"},{"key":"Industry","value":"Retail / Consumer goods"},{"key":"Service type","value":"Document translation with dedicated translator and bilingual file delivery"},{"key":"Scope","value":"Ongoing engagement, January to May 2026"},{"key":"Certification","value":"ISO 17100:2015","isIso":true},{"key":"Tools used","value":"Key Terms Glossary · Consistency Checker · Translation Quality Assessment · Pre-Translation Toolkit","fullWidth":true}]},"cta":{"heading":"Ongoing document translation across supplier or operational materials?","text":"If you\'re a retail or consumer goods company with ongoing translation needs across international suppliers or operational materials, Tomedes can assign a dedicated team and keep the language out of your way. Contact us for a free consultation.","buttonText":"Get a free consultation","buttonLink":"/quote"}}');var l=function(){return n.default.createElement(o.A,null,n.default.createElement(r.A,{title:i.meta_title,de

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