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https://usmd.net/privacy

html usmd.net collected 2026-10-01 12:01:44 UTC 18,543 bytes, 492 lines download raw bytes

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292<div class="wrapper" id="top">
293    <!--<header class="hero">
294        <div class="brand-row">
295            <div class="logo-box">USMD Direct Logo</div>
296            <div>
297                <h1>USMD Direct RPM Privacy Policy</h1>
298                <p>Remote Patient Monitoring Platform</p>
299            </div>
300        </div>-->
301        
302    <!--</header>-->
303
304    <div class="layout" >
305        <nav class="toc" aria-label="Table of contents">
306            <h2>Table of Contents</h2>
307            <ol>
308                <li><a href="#introduction">Introduction</a></li>
309                <li><a href="#about-usmd">About USMD Direct</a></li>
310                <li><a href="#information-we-collect">Information We Collect</a></li>
311                <li><a href="#how-we-use-information">How We Use Your Information</a></li>
312                <li><a href="#data-sharing">Data Sharing and Disclosure</a></li>
313                <li><a href="#data-security">Data Security</a></li>
314                <li><a href="#hipaa-compliance">HIPAA Compliance</a></li>
315                <li><a href="#data-retention">Data Retention</a></li>
316                <li><a href="#your-rights">Your Rights</a></li>
317                <li><a href="#third-party-services">Third-Party Services</a></li>
318                <li><a href="#childrens-privacy">Children’s Privacy</a></li>
319                <li><a href="#policy-changes">Changes to This Privacy Policy</a></li>
320                <li><a href="#contact-information">Contact Information</a></li>
321            </ol>
322        </nav>
323
324        <main class="content-card">
325            <section class="section" id="introduction">
326                <h2>1. Introduction</h2>
327                <p>USMD Direct, Inc. (“USMD Direct,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the information collected through the USMD Direct Remote Patient Monitoring (“RPM”) mobile application and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our app, website, connected devices, and clinical monitoring services.</p>
328                <p>This Privacy Policy is intended to support compliance with applicable U.S. privacy requirements, including the Health Insurance Portability and Accountability Act (“HIPAA”), and to satisfy Google Play privacy disclosure expectations for healthcare applications.</p>
329                <a class="back-to-top" href="#top">Back to top</a>
330            </section>
331
332            <section class="section" id="about-usmd">
333                <h2>2. About USMD Direct</h2>
334                <p>USMD Direct, Inc. is a healthcare and telemedicine organization providing remote patient monitoring, telehealth, mobile urgent care, and related digital health services. Our RPM services are designed to help patients and clinicians monitor health conditions using secure communication tools and connected medical devices.</p>
335                <a class="back-to-top" href="#top">Back to top</a>
336            </section>
337
338            <section class="section" id="information-we-collect">
339                <h2>3. Information We Collect</h2>
340                <h3>3.1 Personal Information</h3>
341                <ul>
342                    <li>Full name</li>
343                    <li>Date of birth</li>
344                    <li>Email address</li>
345                    <li>Phone number</li>
346                    <li>Mailing address</li>
347                </ul>
348
349                <h3>3.2 Protected Health Information (PHI)</h3>
350                <ul>
351                    <li>Blood pressure readings</li>
352                    <li>Heart rate</li>
353                    <li>Weight and body metrics</li>
354                    <li>Blood glucose values</li>
355                    <li>Oxygen saturation</li>
356                    <li>Symptoms, clinical notes, and medical history</li>
357                </ul>
358
359                <h3>3.3 Device and Technical Data</h3>
360                <ul>
361                    <li>Device model and operating system</li>
362                    <li>App usage activity</li>
363                    <li>Internet protocol (IP) address</li>
364                    <li>Crash logs and diagnostic reports</li>
365                </ul>
366
367                <h3>3.4 Connected Medical Devices</h3>
368                <ul>
369                    <li>Bluetooth-enabled monitoring devices</li>
370                    <li>Wearables and approved sensors</li>
371                    <li>Data imported through authorized third-party integrations</li>
372                </ul>
373                <a class="back-to-top" href="#top">Back to top</a>
374            </section>
375
376            <section class="section" id="how-we-use-information">
377                <h2>4. How We Use Your Information</h2>
378                <p>We use collected information to provide, maintain, and improve the USMD Direct RPM platform and associated healthcare services. This includes using your information to:</p>
379                <ul>
380                    <li>Deliver remote patient monitoring and telehealth services</li>
381                    <li>Support clinical review and care coordination</li>
382                    <li>Communicate alerts, reminders, and notifications</li>
383                    <li>Improve user experience, app functionality, and platform performance</li>
384                    <li>Maintain patient safety and operational integrity</li>
385                    <li>Comply with legal, regulatory, and healthcare obligations</li>
386                </ul>
387                <a class="back-to-top" href="#top">Back to top</a>
388            </section>
389
390            <section class="section" id="data-sharing">
391                <h2>5. Data Sharing and Disclosure</h2>
392                <p>We may share your information only as needed to support care delivery, platform operations, and legal compliance.</p>
393
394                <h3>5.1 Healthcare Providers</h3>
395                <p>We may share information with physicians, nurses, care coordinators, and other authorized healthcare professionals involved in your treatment or care management.</p>
396
397                <h3>5.2 HIPAA-Compliant Vendors</h3>
398                <p>We may use service providers and vendors that support cloud hosting, notifications, analytics, device connectivity, or technical operations. Where applicable, such vendors are expected to operate under appropriate privacy and security obligations, including Business Associate Agreements when required.</p>
399
400                <h3>5.3 Legal Requirements</h3>
401                <p>We may disclose information if required to do so by law, subpoena, court order, government request, or to protect patient safety, our legal r
401ights, or the security of our systems.</p>
402
403                <div class="note">
404                    <strong>We do not sell personal data or protected health information, and we do not use protected health information for advertising purposes without appropriate authorization.</strong>
405                </div>
406                <a class="back-to-top" href="#top">Back to top</a>
407            </section>
408
409            <section class="section" id="data-security">
410                <h2>6. Data Security</h2>
411                <p>USMD Direct uses administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction. Security measures may include:</p>
412                <ul>
413                    <li>Encryption of data in transit and at rest</li>
414                    <li>Role-based access controls</li>
415                    <li>Authentication and password protections</li>
416                    <li>Monitoring, logging, and audit capabilities</li>
417                    <li>Secure cloud and application infrastructure</li>
418                </ul>
419                <p>Although we strive to use commercially reasonable safeguards, no system can be guaranteed to be completely secure.</p>
420                <a class="back-to-top" href="#top">Back to top</a>
421            </section>
422
423            <section class="section" id="hipaa-compliance">
424                <h2>7. HIPAA Compliance</h2>
425                <p>To the extent applicable, USMD Direct handles protected health information in accordance with HIPAA and related healthcare privacy and security rules. We maintain safeguards intended to support confidentiality, integrity, and availability of protected health information and work with vendors under Business Associate Agreements when required.</p>
426                <a class="back-to-top" href="#top">Back to top</a>
427            </section>
428
429            <section class="section" id="data-retention">
430                <h2>8. Data Retention</h2>
431                <p>We retain information for as long as reasonably necessary to provide healthcare services, maintain required business records, comply with legal obligations, and satisfy applicable record retention laws. Retention periods may vary depending on the type of data and the legal or clinical purpose for which it is maintained.</p>
432                <a class="back-to-top" href="#top">Back to top</a>
433            </section>
434
435            <section class="section" id="your-rights">
436                <h2>9. Your Rights</h2>
437                <p>Depending on applicable law and the nature of your relationship with us, you may have the right to:</p>
438                <ul>
439                    <li>Request access to your information</li>
440                    <li>Request correction of inaccurate information</li>
441                    <li>Request a copy of certain records</li>
442                    <li>Request deletion where legally permitted</li>
443                    <li>Contact us with privacy-related questions or concerns</li>
444                </ul>
445                <p>Some rights may be limited by healthcare record retention requirements, legal obligations, or patient safety considerations.</p>
446                <a class="back-to-top" href="#top">Back to top</a>
447            </section>
448
449            <section class="section" id="third-party-services">
450                <h2>10. Third-Party Services</h2>
451                <p>The USMD Direct RPM platform may use third-party tools or integrations for hosting, analytics, c
451ommunications, crash reporting, or connected device functionality. Use of those services may be subject to separate terms or privacy policies, but we expect service providers supporting healthcare operations to maintain appropriate privacy and security standards.</p>
452                <a class="back-to-top" href="#top">Back to top</a>
453            </section>
454
455            <section class="section" id="childrens-privacy">
456                <h2>11. Children’s Privacy</h2>
457                <p>This app is not intended for children under the age of 13 unless access and use are authorized by a parent, guardian, and healthcare provider where appropriate. We do not knowingly collect personal information from children in a manner inconsistent with applicable law.</p>
458                <a class="back-to-top" href="#top">Back to top</a>
459            </section>
460
461            <section class="section" id="policy-changes">
462                <h2>12. Changes to This Privacy Policy</h2>
463                <p>We may update this Privacy Policy from time to time. Any updates will be reflected by revising the “Last Updated” date at the top of this page. Material changes may also be communicated through the app, website, or other appropriate channels.</p>
464                <a class="back-to-top" href="#top">Back to top</a>
465            </section>
466
467            <section class="section" id="contact-information">
468                <h2>13. Contact Information</h2>
469                <div class="contact-box">
470                    <p>
471                        <strong>USMDDirect, Inc.</strong><br />
472                        Santa Monica, California<br />
473                        Email: <a href="mailto:[email protected]">[email protected]</a><br />
474                        Phone: <a href="tel:+18666970402">+1-866 697 0402</a><br />
475                        Website: <a href="https://www.usmddirect.com" target="_blank" rel="noopener noreferrer">www.usmddirect.com</a>
476                    </p>
477                </div>
478                <a class="back-to-top" href="#top">Back to top</a>
479            </section>
480        </main>
481    </div>
482
483    <div class="footer-banner">
484        USMD Direct® — Bringing Healthcare to You, Anywhere.<br />
485        Remote Patient Monitoring | Mobile Urgent Care | Telemedicine
486    </div>
487</div>
488
489    </div>
490
491</body>
492</html>

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