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27--shdw-base:#0000000D;--shdw-inner-base:#FFFFFF1F;--inverted-bg-white-high:#464748;--inverted-bg-white-normal:#242428;--inverted-bg-white-low:#313234;--inverted-bg-gnb:#464748CC;--inverted-bg-navi:#313234CC;--inverted-bg-header:#313234;--inverted-bg-header-float:#313234CC;--inverted-bg-lounge:#313234E6;--inverted-bg-black-darkest:#FFFFFF99;--inverted-bg-black-darker:#FFFFFF66;--inverted-bg-black-dark:#FFFFFF33;--inverted-bg-black-light:#FFFFFF1F;--inverted-bg-black-lighter:#FFFFFF14;--inverted-bg-black-lightest:#FFFFFF0D;--inverted-bg-grey-darkest:#FFFFFF;--inverted-bg-grey-dark:#A7A7AA;--inverted-bg-grey-dim-lightest:#2A2B2DCC;--inverted-bg-grey-light:#464748;--inverted-bg-grey-lighter:#313234;--inverted-bg-grey-lightest:#2A2B2D;--inverted-bg-white-dim-dark:#00000099;--inverted-bg-white-dim-light:#00000033;--inverted-bgtxt-blue-dark:#5E56F0;--inverted-bgtxt-blue-normal:#6687FF;--inverted-bgtxt-blue-light:#6687FF66;--inverted-bgtxt-blue-lighter:#6687FF4D;--inverted-bgtxt-blue-lightest:#6687FF33;--inverted-bgtxt-cobalt-dark:#329BE7;--inverted-bgtxt-cobalt-normal:#47C8FF;--inverted-bgtxt-cobalt-light:#47C8FF66;--inverted-bgtxt-cobalt-lighter:#47C8FF4D;--inverted-bgtxt-cobalt-lightest:#47C8FF33;--inverted-bgtxt-teal-dark:#0FB3A3;--inverted-bgtxt-teal-normal:#3CDDCD;--inverted-bgtxt-teal-light:#3CDDCD66;--inverted-bgtxt-teal-lighter:#3CDDCD4D;--inverted-bgtxt-teal-lightest:#3CDDCD33;--inverted-bgtxt-green-dark:#31A552;--inverted-bgtxt-green-normal:#3ACF5A;--inverted-bgtxt-green-light:#3ACF5A66;--inverted-bgtxt-green-lighter:#3ACF5A4D;--inverted-bgtxt-green-lightest:#3ACF5A33;--inverted-bgtxt-olive-dark:#A0A540;--inverted-bgtxt-olive-normal:#CAD548;--inverted-bgtxt-olive-light:#CAD54866;--inverted-bgtxt-olive-lighter:#CAD5484D;--inverted-bgtxt-olive-lightest:#CAD54833;--inverted-bgtxt-yellow-dark:#EDBC40;--inverted-bgtxt-yellow-normal:#FDD353;--inverted-bgtxt-yellow-light:#FDD35366;--inverted-bgtxt-yellow-lighter:#FDD3534D;--inverted-bgtxt-yellow-lightest:#FDD35333;--inverted-bgtxt-orange-dark:#F4800B;--inverted-bgtxt-orange-normal:#FFAB5C;--inverted-bgtxt-orange-light:#FFAB5C66;--inverted-bgtxt-orange-lighter:#FFAB5C4D;--inverted-bgtxt-orange-lightest:#FFAB5C33;--inverted-bgtxt-red-dark:#E94E58;--inverted-bgtxt-red-normal:#FF5C5C;--inverted-bgtxt-red-light:#FF5C5C66;--inverted-bgtxt-red-lighter:#FF5C5C4D;--inverted-bgtxt-red-lightest:#FF5C5C33;--inverted-bgtxt-pink-dark:#CB48AD;--inverted-bgtxt-pink-normal:#EC6FD3;--inverted-bgtxt-pink-light:#EC6FD366;--inverted-bgtxt-pink-lighter:#EC6FD34D;--inverted-bgtxt-pink-lightest:#EC6FD333;--inverted-bgtxt-purple-dark:#915CE0;--inverted-bgtxt-purple-normal:#B570FF;--inverted-bgtxt-purple-light:#B570FF66;--inverted-bgtxt-purple-lighter:#B570FF4D;--inverted-bgtxt-purple-lightest:#B570FF33;--inverted-bgtxt-navy-dark:#3A4F8D;--inverted-bgtxt-navy-normal:#647CC9;--inverted-bgtxt-navy-light:#647CC966;--inverted-bgtxt-navy-lighter:#647CC94D;--inverted-bgtxt-navy-lightest:#647CC933;--inverted-txt-black-pure:#FFFFFF;--inverted-txt-black-darkest:#FFFFFFCC;--inverted-txt-black-darker:#FFFFFF99;--inverted-txt-black-dark:#FFFFFF66;--inverted-txt-white-normal:#242428;--inverted-bgtxt-absolute-black-dark:#000000;--inverted-bgtxt-absolute-black-normal:#000000D9;--inverted-bgtxt-absolute-black-light:#00000099;--inverted-bgtxt-absolute-black-lighter:#00000066;--inverted-bgtxt-absolute-black-lightest:#00000033;--inverted-bgtxt-absolute-white-dark:#FFFFFF;--inverted-bgtxt-absolute-white-normal:#FFFFFFE6;--inverted-bgtxt-absolute-white-light:#FFFFFF99;--inverted-bgtxt-absolute-white-lighter:#FFFFFF66;--inverted-bgtxt-absolute-white-lightest:#FFFFFF33;--inverted-bdr-black-dark:#FFFFFF33;--inverted-bdr-black-light:#FFFFFF1F;--inverted-bdr-black-lightest:#FFFFFF0D;--inverted-bdr-grey-light:#464748;--inverted-bdr-white:#464748;--inverted-shdw-xlarge:#00000099;--inverted-shdw-large:#00000066;--inverted-shdw-medium:#00000033;--inverted-shdw-small:#00000026;--inverted-shdw-base:#00000014;--inverted-shdw-inner-base:#FFFFFF14;--color-text-action:#6157eaff;--color-text-success:#20ab55ff;--color-text-highlight:#3292e3ff;--color-text-warning:#e67f2bff;--color-text-critical:#e1535dff;--color-text-neutral-heaviest:#000000ff;--color-text-neutral:#000000d9;--color-text-neutral-light:#00000099;--color-text-neutral-lighter:#00000066;--color-text-accent-blue:#6157eaff;--color-text-accent-cobalt:#3292e3ff;--color-text-accent-green:#20ab55ff;--color-text-accent-red:#e1535dff;--color-text-accent-orange:#e67f2bff;--color-text-accent-yellow:#edae0dff;--color-text-accent-olive:#b7c427ff;--color-text-accent-teal:#09b2acff;--color-text-accent-navy:#424fabff;--color-text-accent-purple:#8e57e7ff;--color-text-accent-pink:#d64bb5ff;--color-text-absolute-white:#ffffffff;--color-text-absolute-black:#000000ff;--color-text-inverse:#ffffffff;--color-icon-action:#6157eaff;--color-icon-success:#20ab55ff;--color-icon-highlight:#3292e3ff;--color-icon-warning:#e67f2bff;--color-icon-critical:#e1535dff;--color-icon-neutral:#00000066;--color-icon-neutral-heavy:#00000099;--color-icon-neutral-heavier:#000000d9;--color-icon-accent-blue:#6157eaff;--color-icon-accent-cobalt:#3292e3ff;--color-icon-accent-green:#20ab55ff;--color-icon-accent-red:#e1535dff;--color-icon-accent-orange:#e67f2bff;--color-icon-accent-yellow:#edae0dff;--color-icon-accent-olive:#a9b110ff;--color-icon-accent-teal:#09b2acff;--color-icon-accent-navy:#424fabff;--color-icon-accent-purple:#8e57e7ff;--color-icon-accent-pink:#d64bb5ff;--color-icon-absolute-white:#ffffffff;--color-icon-absolute-black:#000000ff;--color-icon-inverse-heavier:#ffffffff;--color-fill-neutral-heaviest:#000000d9;--color-fill-neutral-heavier:#00000066;--color-fill-neutral-heavy:#00000026;--color-fill-neutral-light:#0000000d;--color-fill-neutral-lighter:#00000008;--color-fill-neutral-lightest:#00000003;--color-fill-neutral-transparent:#00000000;--color-fill-action:#6157eaff;--color-fill-action-light:#6157ea33;--color-fill-action-lighter:#6157ea1a;--color-fill-action-transparent:#6157ea00;--color-fill-success:#20ab55ff;--color-fill-success-light:#20ab5533;--color-fill-success-lighter:#20ab551a;--color-fill-success-transparent:#20ab5500;--color-fill-highlight:#3292e3ff;--color-fill-highlight-light:#3292e333;--color-fill-highlight-lighter:#3292e31a;--color-fill-highlight-transparent:#3292e300;--color-fill-warning:#e67f2bff;--color-fill-warning-light:#e67f2b33;--color-fill-warning-lighter:#e67f2b1a;--color-fill-warning-transparent:#e67f2b00;--color-fill-critical:#e1535dff;--color-fill-critical-light:#e1535d33;--color-fill-critical-lighter:#e1535d1a;--color-fill-critical-transparent:#e1535d00;--color-fill-grey-light:#fdfdffff;--color-fill-grey:#fbfbfbff;--color-fill-grey-heavy:#f7f7f8ff;--color-fill-grey-heavier:#efeff0ff;--color-fill-accent-blue:#6157ea1a;--color-fill-accent-blue-heavy:#6157ea33;--color-fill-accent-blue-heavier:#6157eaff;--color-fill-accent-blue-transparent:#6157ea00;--color-fill-accent-cobalt:#3292e31a;--color-fill-accent-cobalt-heavy:#3292e333;--color-fill-accent-cobalt-heavier:#3292e3ff;--color-fill-accent-cobalt-transparent:#3292e300;--color-fill-accent-green:#20ab551a;--color-fill-accent-green-heavy:#20ab5533;--color-fill-accent-green-heavier:#20ab55ff;--color-fill-accent-green-transparent:#20ab5500;--color-fill-accent-red:#e1535d1a;--color-fill-accent-red-heavy:#e1535d33;--color-fill-accent-red-heavier:#e1535dff;--color-fill-accent-red-transparent:#e1535d00;--color-fill-accent-orange:#e67f2b1a;--color-fill-accent-orange-heavy:#e67f2b33;--color-fill-accent-orange-heavier:#e67f2bff;--color-fill-accent-orange-transparent:#e67f2b00;--color-fill-accent-yellow:#edae0d1a;--color-fill-accent-yellow-heavy:#edae0d33;--color-fill-accent-yellow-heavier:#edae0dff;--color-fill-accent-yellow-transparent:#edae0d00;--color-fill-accent-olive:#a9b1101a;--color-fill-accent-olive-heavy:#a9b11033;--color-fill-accent-olive-heavier:#a9b110ff;--color-fill-accent-olive-transparent:#a9b11000;--color-fill-accent-teal:#09b2ac1a;--color-fill-accent-teal-heavy:#09b2ac33;--color-fill-accent-teal-heavier:#09b2acff;--color-fill-accent-teal-transparent:#09b2ac00;--color-fill-accent-navy:#424fab1a;--color-fill-accent-navy-heavy:#424fab33;--color-fill-accent-navy-heavier:#424fabff;
27--color-fill-accent-navy-transparent:#424fab00;--color-fill-accent-purple:#8e57e71a;--color-fill-accent-purple-heavy:#8e57e733;--color-fill-accent-purple-heavier:#8e57e7ff;--color-fill-accent-purple-transparent:#8e57e700;--color-fill-accent-pink:#d64bb51a;--color-fill-accent-pink-heavy:#d64bb533;--color-fill-accent-pink-heavier:#d64bb5ff;--color-fill-accent-pink-transparent:#d64bb500;--color-fill-absolute-white:#ffffffff;--color-fill-absolute-white-light:#ffffff33;--color-fill-absolute-white-transparent:#ffffff00;--color-fill-absolute-black:#000000ff;--color-fill-absolute-black-light:#00000033;--color-fill-absolute-black-transparent:#00000000;--color-fill-bright:#fdfdffff;--color-border-neutral:#00000014;--color-border-neutral-heavy:#00000026;--color-border-neutral-heavier:#00000066;--color-border-detach:#ffffffff;--color-border-detach-highest:#ffffffff;--color-border-detach-higher:#ffffffff;--color-border-detach-high:#ffffffff;--color-border-detach-low:#fbfbfbff;--color-border-absolute-white:#ffffffff;--color-surface:#ffffffff;--color-surface-highest:#ffffffff;--color-surface-higher:#ffffffff;--color-surface-high:#ffffffff;--color-surface-low:#fbfbfbff;--color-surface-glass:#ffffffe6;--color-surface-glass-highest:#efeff0e6;--color-surface-glass-higher:#f7f7f8e6;--color-surface-glass-high:#ffffffe6;--color-dim-absolute-black:#00000066;--color-dim-absolute-black-heavy:#00000099;--color-dim-absolute-white:#ffffff66;--color-dim-absolute-white-heavy:#ffffff99;--color-gradient-green:#20ab55ff;--color-gradient-green-heavy:#51c371ff;--color-state-default:#00000026;--color-state-action:#6157eaff;--color-state-action-light:#6157ea4d;--color-state-warning:#e67f2bff;--color-state-warning-light:#e67f2b4d;--color-elevation-xlarge:#0000004d;--color-elevation-large:#00000038;--color-elevation-medium:#00000026;--color-elevation-small:#00000014;--color-elevation-base:#0000000d;--color-elevation-base-inner:#ffffff1f;--color-chart-theme-default-01:#7c72fd;--color-chart-theme-default-02:#81dfdd;--color-chart-theme-default-03:#fc9783;--color-chart-theme-default-04:#b1596a;--color-chart-theme-default-05:#fe71ba;--color-chart-theme-default-06:#c971ec;--color-chart-theme-default-07:#4a75e3;--color-chart-theme-default-08:#80b6fd;--color-chart-theme-default-09:#fb90f1;--color-chart-theme-default-10:#b4d6e5;--inverted-color-text-action:#8082ffff;--inverted-color-text-success:#51c371ff;--inverted-color-text-highlight:#5cadefff;--inverted-color-text-warning:#f79847ff;--inverted-color-text-critical:#f36868ff;--inverted-color-text-neutral-heaviest:#ffffffff;--inverted-color-text-neutral:#ffffffcc;--inverted-color-text-neutral-light:#ffffff99;--inverted-color-text-neutral-lighter:#ffffff66;--inverted-color-text-accent-blue:#8082ffff;--inverted-color-text-accent-cobalt:#5cadefff;--inverted-color-text-accent-green:#51c371ff;--inverted-color-text-accent-red:#f36868ff;--inverted-color-text-accent-orange:#f79847ff;--inverted-color-text-accent-yellow:#f0be27ff;--inverted-color-text-accent-olive:#b7c427ff;--inverted-color-text-accent-teal:#40d3c5ff;--inverted-color-text-accent-navy:#7e89cdff;--inverted-color-text-accent-purple:#a970ffff;--inverted-color-text-accent-pink:#ec6fd3ff;--inverted-color-text-absolute-white:#ffffffff;--inverted-color-text-absolute-black:#000000ff;--inverted-color-text-inverse:#000000d9;--inverted-color-icon-action:#8082ffff;--inverted-color-icon-success:#51c371ff;--inverted-color-icon-highlight:#5cadefff;--inverted-color-icon-warning:#f79847ff;--inverted-color-icon-critical:#f36868ff;--inverted-color-icon-neutral:#ffffff66;--inverted-color-icon-neutral-heavy:#ffffff99;--inverted-color-icon-neutral-heavier:#ffffffcc;--inverted-color-icon-accent-blue:#8082ffff;--inverted-color-icon-accent-cobalt:#5cadefff;--inverted-color-icon-accent-green:#51c371ff;--inverted-color-icon-accent-red:#f36868ff;--inverted-color-icon-accent-orange:#f79847ff;--inverted-color-icon-accent-yellow:#f0be27ff;--inverted-color-icon-accent-olive:#b7c427ff;--inverted-color-icon-accent-teal:#40d3c5ff;--inverted-color-icon-accent-navy:#7e89cdff;--inverted-color-icon-accent-purple:#a970ffff;--inverted-color-icon-accent-pink:#ec6fd3ff;--inverted-color-icon-absolute-white:#ffffffff;--inverted-color-icon-absolute-black:#000000ff;--inverted-color-icon-inverse-heavier:#000000d9;--inverted-color-fill-neutral-heaviest:#ffffffff;--inverted-color-fill-neutral-heavier:#ffffff66;--inverted-color-fill-neutral-heavy:#ffffff33;--inverted-color-fill-neutral-light:#ffffff14;--inverted-color-fill-neutral-lighter:#ffffff0d;--inverted-color-fill-neutral-lightest:#ffffff08;--inverted-color-fill-neutral-transparent:#ffffff00;--inverted-color-fill-action:#8082ffff;--inverted-color-fill-action-light:#6b6eff4d;--inverted-color-fill-action-lighter:#6b6eff2e;--inverted-color-fill-action-transparent:#6b6eff00;--inverted-color-fill-success:#51c371ff;--inverted-color-fill-success-light:#4bc16c4d;--inverted-color-fill-success-lighter:#4bc16c2e;--inverted-color-fill-success-transparent:#4bc16c00;--inverted-color-fill-highlight:#5cadefff;--inverted-color-fill-highlight-light:#5cadef4d;--inverted-color-fill-highlight-lighter:#5cadef2e;--inverted-color-fill-highlight-transparent:#5cadef00;--inverted-color-fill-warning:#f79847ff;--inverted-color-fill-warning-light:#f798474d;--inverted-color-fill-warning-lighter:#f798472e;--inverted-color-fill-warning-transparent:#f7984700;--inverted-color-fill-critical:#f36868ff;--inverted-color-fill-critical-light:#f260604d;--inverted-color-fill-critical-lighter:#f260602e;--inverted-color-fill-critical-transparent:#f2606000;--inverted-color-fill-grey-light:#1d1d20ff;--inverted-color-fill-grey:#242426ff;--inverted-color-fill-grey-heavy:#29292dff;--inverted-color-fill-grey-heavier:#313135ff;--inverted-color-fill-accent-blue:#6b6eff2e;--inverted-color-fill-accent-blue-heavy:#6b6eff4d;--inverted-color-fill-accent-blue-heavier:#8082ffff;--inverted-color-fill-accent-blue-transparent:#6b6eff00;--inverted-color-fill-accent-cobalt:#5cadef2e;--inverted-color-fill-accent-cobalt-heavy:#5cadef4d;--inverted-color-fill-accent-cobalt-heavier:#5cadefff;--inverted-color-fill-accent-cobalt-transparent:#5cadef00;--inverted-color-fill-accent-green:#4bc16c2e;--inverted-color-fill-accent-green-heavy:#4bc16c4d;--inverted-color-fill-accent-green-heavier:#51c371ff;--inverted-color-fill-accent-green-transparent:#4bc16c00;--inverted-color-fill-accent-red:#f260602e;--inverted-color-fill-accent-red-heavy:#f260604d;--inverted-color-fill-accent-red-heavier:#f36868ff;--inverted-color-fill-accent-red-transparent:#f2606000;--inverted-color-fill-accent-orange:#f798472e;--inverted-color-fill-accent-orange-heavy:#f798474d;--inverted-color-fill-accent-orange-heavier:#f79847ff;--inverted-color-fill-accent-orange-transparent:#f7984700;--inverted-color-fill-accent-yellow:#f0be272e;--inverted-color-fill-accent-yellow-heavy:#f0be274d;--inverted-color-fill-accent-yellow-heavier:#f0be27ff;--inverted-color-fill-accent-yellow-transparent:#f0be2700;--inverted-color-fill-accent-olive:#b7c4272e;--inverted-color-fill-accent-olive-heavy:#b7c4274d;--inverted-color-fill-accent-olive-heavier:#b7c427ff;--inverted-color-fill-accent-olive-transparent:#b7c42700;--inverted-color-fill-accent-teal:#40d3c52e;--inverted-color-fill-accent-teal-heavy:#40d3c54d;--inverted-color-fill-accent-teal-heavier:#40d3c5ff;--inverted-color-fill-accent-teal-transparent:#40d3c500;--inverted-color-fill-accent-navy:#6f7bc82e;--inverted-color-fill-accent-navy-heavy:#6f7bc84d;--inverted-color-fill-accent-navy-heavier:#7e89cdff;
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1041<path fill="currentColor" d="M4.2 4.955c.968-.968 2.384-1.23 3.228-.645.774.516 1.937 1.973 1.937 3.227 0 1.291-1.626 2.274-1.614 2.905.012.632.707 2.276 2.12 3.69 1.415 1.414 3.059 2.108 3.69 2.12.632.013 1.614-1.612 2.906-1.612 1.254 0 2.712 1.161 3.228 1.936.585.844.322 2.26-.646 3.228-1.614 1.614-6.133 1.614-11.298-3.551S2.586 6.569 4.2 4.955M14 6a4 4 0 0 1 4 4 1 1 0 1 1-2 0 2 2 0 0 0-2-2 1 1 0 1 1 0-2m0-4a8 8 0 0 1 8 8 1 1 0 1 1-2 0 6 6 0 0 0-6-6 1 1 0 1 1 0-2"></path></svg></div><div class="SectionIntroBand-styled__ChannelIcon-sc-d984caf9-8 ekkOWf"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24"><path fill="currentColor" d="M15.6 4c2.24 0 3.36 0 4.216.436a4 4 0 0 1 1.749 1.748C22 7.039 22 8.16 22 10.4v3.2c0 2.24 0 3.36-.436 4.216a4 4 0 0 1-1.748 1.749C18.961 20 17.84 20 15.6 20H8.4c-2.24 0-3.36 0-4.216-.436a4 4 0 0 1-1.748-1.748C2 16.961 2 15.84 2 13.6v-3.2c0-2.24 0-3.36.436-4.216a4 4 0 0 1 1.748-1.748C5.039 4 6.16 4 8.4 4zm4.295 6.053a1 1 0 0 0-1.342-.448l-6.106 3.053a1 1 0 0 1-.894 0L5.447 9.605a1 1 0 0 0-.894 1.79l6.105 3.052a3 3 0 0 0 2.684 0l6.105-3.052a1 1 0 0 0 .448-1.342"></path></svg></div><div class="SectionIntroBand-styled__ChannelIcon-sc-d984caf9-8 ekkOWf"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M12 2C6.48 2 2 6.15 2 11.27c0 2.92 1.46 5.53 3.75 7.24V22l3.43-1.88c.9.25 1.86.38 2.82.38 5.52 0 10-4.15 10-9.27S17.52 2 12 2Zm1 12.5-2.55-2.72-4.98 2.72 5.48-5.83L13.5 11.4l4.98-2.72L13 14.5Z"></path></svg></div><div class="SectionIntroBand-styled__ChannelIcon-sc-d984caf9-8 ekkOWf"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><path d="M12 2C6.48 2 2 6.36 2 11.75c0 1.96.59 3.79 1.6 5.32L2 22l5.13-1.55A10.1 10.1 0 0 0 12 21.5c5.52 0 10-4.36 10-9.75S17.52 2 12 2Zm5.24 13.94c-.22.6-1.27 1.15-1.75 1.19-.45.04-.9.2-3.06-.66-2.59-1.03-4.25-3.69-4.38-3.86-.13-.17-1.04-1.4-1.04-2.66 0-1.27.66-1.89.9-2.14.22-.24.49-.3.65-.3.16 0 .33 0 .47.01.16.01.36-.06.56.44.22.55.75 1.9.82 2.04.06.13.1.29.02.46-.08.17-.13.28-.25.43-.13.15-.27.34-.38.46-.13.13-.26.28-.11.55.15.27.68 1.16 1.47 1.89 1.01.93 1.87 1.23 2.14 1.37.27.13.43.11.59-.06.16-.18.68-.8.86-1.08.18-.27.35-.22.59-.13.24.08 1.53.75 1.79.89.27.13.44.2.5.31.06.12.06.66-.16 1.25Z"></path></svg></div></div></div></section><section class="AiBuilderSection-styled__Section-sc-a7767b97-0 OMdfw"><div class="AiBuilderSection-styled__TextSide-sc-a7767b97-1 hsuTch"><div class="AiBuilderSection-styled__TextGroup-sc-a7767b97-2 hMica-D"><p class="AiBuilderSection-styled__Eyebrow-sc-a7767b97-3 fzDbqv">Your personalized AI agent demo</p><p class="AiBuilderSection-styled__Title-sc-a7767b97-4 jvlHKw">Build an AI agent for your<br/>website in minutes<br/></p></div><div class="AiBuilderSection-styled__InputWrap-sc-a7767b97-5 kxfbho"><form action="/demo" method="GET" class="DemoInputForm-styled__InputGroup-sc-f453cb42-0 hsDzdm"><input type="hidden" name="prompt"/><input type="hidden" name="entryPoint" value="mainHero"/><div class="DemoInputForm-styled__InputContainer-sc-f453cb42-1 jbzRZP"><div class="DemoInputForm-styled__InputWrapperOuter-sc-f453cb42-2 MAlDn"><div class="DemoInputForm-styled__InputWrapper-sc-f453cb42-5 hOence"><div aria-hidden="true" class="DemoInputForm-styled__InputSweep-sc-f453cb42-3 kzNwlc"><div style="position:absolute;width:90%;height:90%;top:50%;left:-40%;background:conic-gradient(from 0deg, transparent 0%, rgba(133, 197, 248, 0.9) 15%, rgba(181, 175, 244, 0.9) 30%, transparent 45%, transparent 100%);filter:blur(20px);transform:translateX(-50%) translateY(-50%)"></div></div><div aria-hidden="true" class="DemoInputForm-styled__InputVeil-sc-f453cb42-4 iieWCV"></div><div class="DemoInputForm-styled__InputArea-sc-f453cb42-6 eSqkGA"><input role="combobox" aria-label="Company or brand name" aria-expanded="false" aria-controls="autocomplete-listbox" aria-autocomplete="list" autoComplete="off" class="DemoInputForm-styled__Input-sc-f453cb42-7 eiqgwr" value=""/></div><button type="submit" aria-label="Start demo" disabled="" class="DemoInputForm-styled__SubmitButton-sc-f453cb42-9 klZdyD"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" fill="none" viewBox="0 0 24 24" foundation="[object Object]" class="Iconstyled__Icon-sc-1iqwu2g-0 gVARCW" data-testid="bezier-react-icon" color="bgtxt-absolute-white-dark" margintop="0" marginright="
10410" marginbottom="0" marginleft="0"><path fill="currentColor" d="M10.986 3.227a1.5 1.5 0 0 1 2.055 0l7.657 7.196a1 1 0 1 1-1.369 1.457L13 5.933V20a1 1 0 0 1-2 0V5.958L4.698 11.88a1 1 0 1 1-1.369-1.457z"></path></svg></button></div></div></div></form></div></div><div class="AiBuilderSection-styled__Visual-sc-a7767b97-6 dajXBo"><div class="PhoneMockupShowcase-styled__Wrapper-sc-5604e2df-0 brWvho"><div aria-hidden="true" class="PhoneMockup-styled__Wrapper-sc-cce4bdd0-0 imanVf"><div class="PhoneMockup-styled__BackgroundLayer-sc-cce4bdd0-1 cgWHc"><div class="PhoneMockup-styled__BackgroundWrapper-sc-cce4bdd0-2 dcQbBD"><img alt="" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" sizes="(max-width: 991px) 100vw, 650px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=640&q=100 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=750&q=100 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=828&q=100 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=1080&q=100 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=1200&q=100 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=1920&q=100 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=2048&q=100 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=3840&q=100 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fhero-bg.webp&w=3840&q=100"/></div></div><div class="PhoneMockup-styled__PhoneStage-sc-cce4bdd0-3 lekHBL"><div class="PhoneMockup-styled__BrandPill-sc-cce4bdd0-7 ipQvpp"><svg width="20" height="20" viewBox="0 0 20 20" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M12.776 16.052c.683-1.409 1.082-3.305 1.171-5.219h2.66c-.291 2.323-1.782 4.274-3.83 5.22ZM3.387 10.833h2.661c.09 1.914.49 3.811 1.172 5.22-2.05-.944-3.54-2.897-3.833-5.22ZM7.22 3.946C6.537 5.356 6.138 7.252 6.048 9.166H3.387c.292-2.324 1.782-4.276 3.833-5.22ZM7.717 9.166c.17-3.586 1.41-5.832 2.282-5.832.873 0 2.111 2.246 2.281 5.832H7.717ZM9.999 16.666c-.873 0-2.112-2.247-2.282-5.833h4.563c-.17 3.586-1.408 5.833-2.281 5.833ZM16.607 9.167h-2.66c-.09-1.915-.489-3.81-1.171-5.22 2.05.946 3.54 2.897 3.831 5.22ZM9.997 1.667a8.333 8.333 0 1 0 0 16.666 8.333 8.333 0 0 0 0-16.666Z" fill="#8B9EFC" fill-opacity="0.9"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M12.776 16.052c.683-1.409 1.082-3.305 1.171-5.219h2.66c-.291 2.323-1.782 4.274-3.83 5.22ZM3.387 10.833h2.661c.09 1.914.49 3.811 1.172 5.22-2.05-.944-3.54-2.897-3.833-5.22ZM7.22 3.946C6.537 5.356 6.138 7.252 6.048 9.166H3.387c.292-2.324 1.782-4.276 3.833-5.22ZM7.717 9.166c.17-3.586 1.41-5.832 2.282-5.832.873 0 2.111 2.246 2.281 5.832H7.717ZM9.999 16.666c-.873 0-2.112-2.247-2.282-5.833h4.563c-.17 3.586-1.408 5.833-2.281 5.833ZM16.607 9.167h-2.66c-.09-1.915-.489-3.81-1.171-5.22 2.05.946 3.54 2.897 3.831 5.22ZM9.997 1.667a8.333 8.333 0 1 0 0 16.666 8.333 8.333 0 0 0 0-16.666Z" fill="#000" fill-opacity="0.45"></path></svg><span class="PhoneMockup-styled__BrandName-sc-cce4bdd0-8 cFlvOR"><span style="visibility:hidden;height:0;display:block">mybrand.com</span><span>Â </span></span></div><div class="PhoneMockup-styled__PhoneFrame-sc-cce4bdd0-4 ivnoAJ"><div class="PhoneMockup-styled__ChatScreen-sc-cce4bdd0-5 hEFyGr"><div class="PhoneMockup-styled__ChatContent-sc-cce4bdd0-6 gCZgfJ"></div></div></div></div></div></div></div></section><section class="ReasonsSection-styled__Section-sc-8bdea3ca-0 bIpfRI"><div class="SectionHeader-styled__Header-sc-5af82035-0 fhDlMt"><p class="SectionHeader-styled__Eyebrow-sc-5af82035-1 nGZSj">Simple by design</p><div class="SectionHeader-styled__HeaderRow-sc-5af82035-2 iMnHma">
1041<div class="SectionHeader-styled__TitleWrap-sc-5af82035-3 etmjLd"><p class="SectionHeader-styled__Title-sc-5af82035-4 dsdJGF">How AI handles 80% of customer<!-- --> <br class="ReasonsSection-styled__TitleBreak-sc-8bdea3ca-1 dWvAaJ"/>conversations</p></div><div class="SectionHeader-styled__SubGroup-sc-5af82035-5 gSYoIq"><p class="SectionHeader-styled__Description-sc-5af82035-6 dnNhBb">The reason Channel Talk AI delivers accurate answers is simple: the right rules, structured knowledge, and actions that let AI get work done.</p><a href="/us/talk" class="SectionHeader-styled__OutlineButton-sc-5af82035-7 ixggFZ"><span>Learn more</span></a></div></div></div><div class="CardGrid-styled__Grid-sc-85c0b0b6-0 ilkJdh"><div class="CardGrid-styled__Item-sc-85c0b0b6-1 bCnkrD"><div class="ReasonsSection-styled__CardVisual-sc-8bdea3ca-2 jWyane"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-rule-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__ItemText-sc-85c0b0b6-2 dnZAWe"><p class="ReasonsSection-styled__CardTitle-sc-8bdea3ca-3 muGge">Rules you can trust</p><p class="ReasonsSection-styled__CardDescription-sc-8bdea3ca-4 czQHuI">Keep AI accurate and reduce risk with responses that follow your company's policies.</p></div></div><div class="CardGrid-styled__Item-sc-85c0b0b6-1 bCnkrD"><div class="ReasonsSection-styled__CardVisual-sc-8bdea3ca-2 jWyane"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-knowledge-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__ItemText-sc-85c0b0b6-2 dnZAWe"><p class="ReasonsSection-styled__CardTitle-sc-8bdea3ca-3 muGge">
1041Structured knowledge</p><p class="ReasonsSection-styled__CardDescription-sc-8bdea3ca-4 czQHuI">Don't just collect data. Build a structured knowledge base (RAG) so AI can understand it and answer accurately.</p></div></div><div class="CardGrid-styled__Item-sc-85c0b0b6-1 bCnkrD"><div class="ReasonsSection-styled__CardVisual-sc-8bdea3ca-2 jWyane"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ffeature-task-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__ItemText-sc-85c0b0b6-2 dnZAWe"><p class="ReasonsSection-styled__CardTitle-sc-8bdea3ca-3 muGge">Actionable support</p><p class="ReasonsSection-styled__CardDescription-sc-8bdea3ca-4 czQHuI">Beyond answering questions, AI can complete real tasks like canceling orders or changing reservations.</p></div></div></div></section><section class="CustomerCaseSection-styled__Section-sc-1b7719e9-0 hEIxUG"><div class="CustomerCaseSection-styled__Header-sc-1b7719e9-1 bOMkHn"><div class="CustomerCaseSection-styled__TitleRow-sc-1b7719e9-2 geDJpH"><div class="CustomerCaseSection-styled__TitleWrapper-sc-1b7719e9-3 fdRcSf"><h2 class="CustomerCaseSection-styled__Title-sc-1b7719e9-4 kbMley">Real results<br class="CustomerCaseSection-styled__PhoneBreak-sc-1b7719e9-7 ceNqNK"/> <!-- -->from real teams</h2></div></div><p class="CustomerCaseSection-styled__Description-sc-1b7719e9-5 skEos">Not a demo. Not a promise. Real outcomes from real support teams.<br class="CustomerCaseSection-styled__DescriptionBreak-sc-1b7719e9-8 kdSkrZ"/>See how support volume, workflows, and team structure change with AI.</p><p class="CustomerCaseSection-styled__DescriptionMobile-sc-1b7719e9-6 hGtDxE">Not a demo. Not a promise.<br/>Real outcomes from real support teams.<br/>See how support volume, workflows,<br/>and team structure change with AI.</p><a class="CustomerCaseSection-styled__HeaderAllCasesLink-sc-1b7719e9-9 fQQixX" href="/us/blog/topics/82d357e7">View All Cases<span class="CustomerCaseSection-styled__HeaderAllCasesLinkIcon-sc-1b7719e9-10 dwFTrZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24">
1041<path fill="currentColor" fill-rule="evenodd" d="M8.793 4.293a1 1 0 0 1 1.414 0l7 7a1 1 0 0 1 0 1.414l-7 7a1 1 0 0 1-1.414-1.414L15.086 12 8.793 5.707a1 1 0 0 1 0-1.414" clip-rule="evenodd"></path></svg></span></a></div><div class="CustomerCaseSection-styled__CardArea-sc-1b7719e9-11 dwfXuO"><div class="CustomerCaseSection-styled__TabRow-sc-1b7719e9-12 jVRCBv"><div class="CustomerCaseSection-styled__TabContainer-sc-1b7719e9-13 tBZsN"><div role="tablist" aria-label="Customer success cases by industry" class="CustomerCaseSection-styled__TabList-sc-1b7719e9-14 cqHEtQ"><div class="CustomerCaseSection-styled__ActivePill-sc-1b7719e9-15 cjsGkG"></div><button type="button" id="customer-case-tab-Lifestyle" role="tab" aria-selected="true" aria-controls="customer-case-panel" tabindex="0" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 jRzdcV"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">Lifestyle</span></button><button type="button" id="customer-case-tab-Fashion" role="tab" aria-selected="false" aria-controls="customer-case-panel" tabindex="-1" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 iMGJnX"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">Fashion</span></button><button type="button" id="customer-case-tab-Education" role="tab" aria-selected="false" aria-controls="customer-case-panel" tabindex="-1" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 iMGJnX"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">Education</span></button><button type="button" id="customer-case-tab-B2B" role="tab" aria-selected="false" aria-controls="customer-case-panel" tabindex="-1" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 iMGJnX"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">B2B</span></button><button type="button" id="customer-case-tab-F&B" role="tab" aria-selected="false" aria-controls="customer-case-panel" tabindex="-1" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 iMGJnX"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">F&B</span></button><button type="button" id="customer-case-tab-Beauty" role="tab" aria-selected="false" aria-controls="customer-case-panel" tabindex="-1" class="CustomerCaseSection-styled__Tab-sc-1b7719e9-16 iMGJnX"><span class="CustomerCaseSection-styled__TabText-sc-1b7719e9-17 chaKgd">Beauty</span></button></div></div><a class="CustomerCaseSection-styled__AllCasesLink-sc-1b7719e9-18 IxRAm" href="/us/blog/topics/82d357e7">View All Cases</a><button type="button" aria-label="Previous tab" class="CustomerCaseSection-styled__TabScrollNav-sc-1b7719e9-19 dddcGD"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24"><path fill="currentColor" fill-rule="evenodd" d="M15.207 19.707a1 1 0 0 1-1.414 0l-7-7a1 1 0 0 1 0-1.414l7-7a1 1 0 1 1 1.414 1.414L8.914 12l6.293 6.293a1 1 0 0 1 0 1.414" clip-rule="evenodd"></path></svg></button><button type="button" aria-label="Next tab" class="CustomerCaseSection-styled__TabScrollNav-sc-1b7719e9-19 dleOTI"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24"><path fill="currentColor" fill-rule="evenodd" d="M8.793 4.293a1 1 0 0 1 1.414 0l7 7a1 1 0 0 1 0 1.414l-7 7a1 1 0 0 1-1.414-1.414L15.086 12 8.793 5.707a1 1 0 0 1 0-1.414" clip-rule="evenodd"></path></svg></button></div><div class="CustomerCaseSection-styled__CardViewportWrapper-sc-1b7719e9-43 hcUaHK"><button type="button" aria-label="Previous slide" class="CustomerCaseSection-styled__CarouselNav-sc-1b7719e9-44 gcTfnm"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24"><path fill="currentColor" fill-rule="evenodd" d="M15.207 19.707a1 1 0 0 1-1.414 0l-7-7a1 1 0 0 1 0-1.414l7-7a1 1 0 1 1 1.414 1.414L8.914 12l6.293 6.293a1 1 0 0 1 0 1.414" clip-rule="evenodd"></path></svg></button><div class="CustomerCaseSection-styled__CardViewport-sc-1b7719e9-20 hqNqkG"><div class="CustomerCaseSection-styled__CardContainer-sc-1b7719e9-21 jRJsS"><div id="customer-case-panel" aria-hidden="false" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 hInzrn"><div class="CustomerCaseSection-styled__CardBgDesktop-sc-1b7719e9-24 qzdcO"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardBgPhone-sc-1b7719e9-25 ildpPt"><img alt="" loading="lazy" width="690" height="663" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en-phone.webp&w=750&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en-phone.webp&w=1920&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-branden-en-phone.webp&w=1920&q=100"/></div></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 ckkRVi"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm">
1041<img alt="BRANDEN" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-branden.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-branden.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-branden.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">80.2</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">80.2<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>From verifying customer info to checking orders on Cafe24, confirming shipments, and processing courier returnsâall these complex order cancellation workflows are now 100% automated thanks to ALF.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">Chi-ho Yoo, SCM Division Head at BRANDEN</p></div></div></div><div aria-hidden="true" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 ijCmlK"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-verish.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-verish.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-verish.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 ckkRVi"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm"><img alt="VERISH" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-verish.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-verish.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-verish.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">81.4</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">81.4<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>We've handed over repetitive tasks like shipping and restock inquiries to ALF. Now, our team focuses on customer experience, not just tickets. CX is no longer just operationsâit's a strategy.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">CX Team Leader at Verish</p></div><a tabindex="-1" class="CustomerCaseSection-styled__DetailLink-sc-1b7719e9-39 grrBiF" href="/us/blog/articles/case-verish-5a4c0203"><span class="CustomerCaseSection-styled__DetailLinkText-sc-1b7719e9-40 jahMQO">View case</span><span class="CustomerCaseSection-styled__DetailLinkIcon-sc-1b7719e9-41 clpycZ"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24">
1041<path fill="currentColor" fill-rule="evenodd" d="M8.793 4.293a1 1 0 0 1 1.414 0l7 7a1 1 0 0 1 0 1.414l-7 7a1 1 0 0 1-1.414-1.414L15.086 12 8.793 5.707a1 1 0 0 1 0-1.414" clip-rule="evenodd"></path></svg></span></a></div><a aria-label="View case" tabindex="-1" class="CustomerCaseSection-styled__PhoneArrowButton-sc-1b7719e9-42 dpbtsD" href="/us/blog/articles/case-verish-5a4c0203"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24"><path fill="currentColor" d="M11.729 3.285a1 1 0 0 1 1.414.044l7.196 7.657a1.5 1.5 0 0 1 0 2.055l-7.196 7.657a1 1 0 0 1-1.458-1.37L17.633 13H4a1 1 0 0 1 0-2h13.606l-5.921-6.302a1 1 0 0 1 .043-1.413"></path></svg></a></div><div aria-hidden="true" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 hInzrn"><div class="CustomerCaseSection-styled__CardBgDesktop-sc-1b7719e9-24 qzdcO"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardBgPhone-sc-1b7719e9-25 ildpPt"><img alt="" loading="lazy" width="690" height="663" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en-phone.webp&w=750&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en-phone.webp&w=1920&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-coloso-en-phone.webp&w=1920&q=100"/></div></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 ckkRVi"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm"><img alt="COLOSO" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-coloso.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-coloso.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-coloso.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">80.8</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">80.8<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>A goal we've pursued for five yearsâ24/7 real-time supportâwas achieved in just one month with ALF. Without ALF, I'm 100% certain our customers would show up at the Coloso office out of pure frustration.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">Song-yi Kim, CS Lead at Coloso</p></div></div></div><div aria-hidden="true" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 hInzrn"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-imweb.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-imweb.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-imweb.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 ckkRVi"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm"><img alt="IMWEB" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-imweb.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-imweb.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-imweb.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">
104180.2</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">80.2<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>Customers are becoming more accustomed to AI. If competitors provide instant solutions while we keep people waiting, we'll fall behind. Not adopting ALF now will only lead to bigger challenges later.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">Su-jin Yoon, Customer Division Leader at imweb</p></div></div></div><div aria-hidden="true" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 hInzrn"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-daewoong.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-daewoong.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-daewoong.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 dCjQES"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm"><img alt="DAEWOONG" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-daewoong.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-daewoong.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-daewoong.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">94.2</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">94.2<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>It was challenging for our small team to manage everything from product specs to KFDA data. Now, ALF references all data instantly to provide tailored recommendations, guarding our official store 24/7.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">Health Supplement Manager at Daewoong Pharmaceutical</p></div></div></div><div aria-hidden="true" class="CustomerCaseSection-styled__CardSlide-sc-1b7719e9-22 ePLwGW"><div class="CustomerCaseSection-styled__CardBgImageWrapper-sc-1b7719e9-23 hInzrn"><img alt="" loading="lazy" width="1120" height="630" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-skinfood.webp&w=1200&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-skinfood.webp&w=3840&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Fbg-skinfood.webp&w=3840&q=100"/></div><div class="CustomerCaseSection-styled__CardDimSolid-sc-1b7719e9-26 feScrb"></div><div class="CustomerCaseSection-styled__CardDimGradient-sc-1b7719e9-27 kaCVXa"></div><div class="CustomerCaseSection-styled__CardContent-sc-1b7719e9-28 ggZGOm"><div class="CustomerCaseSection-styled__BrandLogo-sc-1b7719e9-29 jZDzhm"><img alt="SKINFOOD" loading="lazy" width="160" height="48" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-skinfood.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-skinfood.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fcustomer-case%2Flogo-skinfood.webp&w=384&q=100"/></div><div class="CustomerCaseSection-styled__ResultBlock-sc-1b7719e9-30 hOoEpI"><div class="CustomerCaseSection-styled__StatNumberWrapper-sc-1b7719e9-31 lmiTZS"><span class="CustomerCaseSection-styled__StatNumber-sc-1b7719e9-32 klfUVV">79.9</span><span class="CustomerCaseSection-styled__StatUnit-sc-1b7719e9-33 gOLldV">%</span></div><p class="CustomerCaseSection-styled__StatLabel-sc-1b7719e9-34 eqBRBi">AI resolution rate</p><p class="CustomerCaseSection-styled__PhoneStatNumber-sc-1b7719e9-35 jQsDKi">79.9<!-- -->%</p></div><div class="CustomerCaseSection-styled__Quotation-sc-1b7719e9-36 gLKgxm"><p class="CustomerCaseSection-styled__QuoteText-sc-1b7719e9-37 jWQke"><span>We no longer fear staffing gaps or major events. ALF easily handles the workload of a full-time agent, acting like a dedicated assistant who proactively manages tasks on my behalf.</span></p><p class="CustomerCaseSection-styled__Attribution-sc-1b7719e9-38 gDJezQ">Seul-gi Kim, CS Manager at SKINFOOD</p></div></div></div></div></div><button type="button" aria-label="Next slide" class="CustomerCaseSection-styled__CarouselNav-sc-1b7719e9-44 ctMDEt"><svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24">
1041<path fill="currentColor" fill-rule="evenodd" d="M8.793 4.293a1 1 0 0 1 1.414 0l7 7a1 1 0 0 1 0 1.414l-7 7a1 1 0 0 1-1.414-1.414L15.086 12 8.793 5.707a1 1 0 0 1 0-1.414" clip-rule="evenodd"></path></svg></button></div><div class="CustomerCaseSection-styled__PhoneQuoteOutside-sc-1b7719e9-45 gHKTFJ"><p class="CustomerCaseSection-styled__PhoneQuoteText-sc-1b7719e9-46 dksJDG"><span>From verifying customer info to checking orders on Cafe24, confirming shipments, and processing courier returnsâall these complex order cancellation workflows are now 100% automated thanks to ALF.</span></p><p class="CustomerCaseSection-styled__PhoneAttribution-sc-1b7719e9-47 ljnpAE">Chi-ho Yoo, SCM Division Head at BRANDEN</p></div></div></section><div class="SectionDivider-styled__Root-sc-168acaed-0 dEQgIy" role="separator" aria-orientation="horizontal"><svg viewBox="0 0 38 38" aria-hidden="true" class="SectionDivider-styled__Cap-sc-168acaed-1 gslZoq"><path d="M1.5 36.5C1.5 17.17 17.17 1.5 36.5 1.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></path></svg><svg aria-hidden="true" class="SectionDivider-styled__Middle-sc-168acaed-2 eeJwwy"><line x1="0" y1="1.5" x2="100%" y2="1.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></line></svg><svg viewBox="0 0 38 38" aria-hidden="true" class="SectionDivider-styled__Cap-sc-168acaed-1 gslZoq"><path d="M1.5 1.5C20.83 1.5 36.5 17.17 36.5 36.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></path></svg></div><section class="SectionIntroBand-styled__Section-sc-d984caf9-0 eTiQik"><div class="SectionIntroBand-styled__TextBlock-sc-d984caf9-2 bdrcaV"><div class="SectionIntroBand-styled__TextGroup-sc-d984caf9-1 juGzcI"><p class="SectionIntroBand-styled__Eyebrow-sc-d984caf9-3 eQSWiV">Work, reinvented</p><p class="SectionIntroBand-styled__Title-sc-d984caf9-4 dVjbSM">Channel Works, where all your work comes together</p></div><a class="SectionIntroBand-styled__CtaButton-sc-d984caf9-5 bUvryt" href="/us/works"><span>Learn more</span></a></div></section><section class="WorksSection-styled__Section-sc-e3369409-0 exeAbR"><div class="SectionHeader-styled__Header-sc-5af82035-0 fhDlMt"><p class="SectionHeader-styled__Eyebrow-sc-5af82035-1 nGZSl">All-in-One Workspace</p><div class="SectionHeader-styled__HeaderRow-sc-5af82035-2 iMnHma"><div class="SectionHeader-styled__TitleWrap-sc-5af82035-3 iHLYRY"><p class="SectionHeader-styled__Title-sc-5af82035-4 dsdJGF"><span class="JaMultiline__PreWrap-sc-1040215-0 kQVrKf">A workspace built 1042around your customers</span></p></div><div class="SectionHeader-styled__SubGroup-sc-5af82035-5 bsfENT"><p class="SectionHeader-styled__Description-sc-5af82035-6 dnNhBb">Bring customer conversations, team collaboration, and analytics together in one AI platform. Turn customer feedback from Channel Talk into action with Channel Works.</p><a href="/us/works" class="SectionHeader-styled__OutlineButton-sc-5af82035-7 ixggFZ"><span>Learn more</span></a></div></div></div><div class="WorksSection-styled__VisualWrap-sc-e3369409-3 hZMVlN"><div class="WorksSection-styled__Visual-sc-e3369409-4 iwRgMv"><div aria-hidden="false" class="WorksSection-styled__VisualLayer-sc-e3369409-5 bCApzu"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-customer-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-customer-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-customer-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fwor
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1042ks-cos-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fworks-cos-phone-en.webp&w=3840&q=75"/></div></div></div></div><div class="CardsSection-styled__Row-sc-ef65bc7e-0 kINjuC"><div role="button" tabindex="0" aria-current="true" class="CardsSection-styled__Card-sc-ef65bc7e-1 eVmCzm"><div class="CardsSection-styled__RailTrack-sc-ef65bc7e-2 eeQhwg"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 jbngTX"></div></div><div class="CardsSection-styled__Inner-sc-ef65bc7e-4 Isetw"><div class="CardsSection-styled__CardTitleRow-sc-ef65bc7e-5 bQnZzd"><h3 class="CardsSection-styled__CardTitle-sc-ef65bc7e-6 gKkyyr">Customer</h3></div><p class="CardsSection-styled__CardBody-sc-ef65bc7e-7 ijlkco">Bring chats, calls, and every customer channel into one place. AI agent ALF automates up to 80% of customer conversations, turning every customer interaction into valuable customer insights.</p></div></div><div role="button" tabindex="0" class="CardsSection-styled__Card-sc-ef65bc7e-1 eVmCzm"><div class="CardsSection-styled__RailTrack-sc-ef65bc7e-2 eeQhwg"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 hXXzAE"></div></div><div class="CardsSection-styled__Inner-sc-ef65bc7e-4 Isetw"><div class="CardsSection-styled__CardTitleRow-sc-ef65bc7e-5 bQnZzd"><h3 class="CardsSection-styled__CardTitle-sc-ef65bc7e-6 gKkyyr">Team</h3></div><p class="CardsSection-styled__CardBody-sc-ef65bc7e-7 ijlkco">Team Chat keeps your team connected where customer conversations happen. Connect external data, build dashboards in Notebook, and share insights with your team.</p></div></div><div role="button" tabindex="0" class="CardsSection-styled__Card-sc-ef65bc7e-1 eVmCzm"><div class="CardsSection-styled__RailTrack-sc-ef65bc7e-2 eeQhwg"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 hXXzAE"></div></div><div class="CardsSection-styled__Inner-sc-ef65bc7e-4 Isetw"><div class="CardsSection-styled__CardTitleRow-sc-ef65bc7e-5 bQnZzd"><h3 class="CardsSection-styled__CardTitle-sc-ef65bc7e-6 gKkyyr">AI CoS</h3></div><p class="CardsSection-styled__CardBody-sc-ef65bc7e-7 ijlkco">From customer conversations to analytics and marketing, CoS is the AI brain behind Channel Works. It analyzes your business, recommends strategies, and takes action, all in one place.</p></div></div></div><div class="CardsSection-styled__PhoneShell-sc-ef65bc7e-9 ivoNRM"><div class="CardsSection-styled__PhoneTabs-sc-ef65bc7e-10 eVkJXs"><div role="button" tabindex="0" aria-current="true" aria-label="Customer" class="CardsSection-styled__PhoneTab-sc-ef65bc7e-11 gMnfjE"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 jbngTX"></div></div><div role="button" tabindex="0" aria-label="Team" class="CardsSection-styled__PhoneTab-sc-ef65bc7e-11 gMnfjE"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 hXXzAE"></div></div><div role="button" tabindex="0" aria-label="AI CoS" class="CardsSection-styled__PhoneTab-sc-ef65b
1042c7e-11 gMnfjE"><div class="CardsSection-styled__RailFill-sc-ef65bc7e-3 hXXzAE"></div></div></div><div aria-live="polite" aria-atomic="true" class="CardsSection-styled__PhoneCard-sc-ef65bc7e-12 eYYkua"><div class="CardsSection-styled__CardTitleRow-sc-ef65bc7e-5 bQnZzd"><h3 class="CardsSection-styled__PhoneTitle-sc-ef65bc7e-13 fEosjg">Customer</h3></div><p class="CardsSection-styled__CardBody-sc-ef65bc7e-7 ijlkco">Bring chats, calls, and every customer channel into one place. AI agent ALF automates up to 80% of customer conversations, turning every customer interaction into valuable customer insights.</p></div></div></div></section><div class="SectionDivider-styled__Root-sc-168acaed-0 dEQgIy" role="separator" aria-orientation="horizontal"><svg viewBox="0 0 38 38" aria-hidden="true" class="SectionDivider-styled__Cap-sc-168acaed-1 gslZoq"><path d="M1.5 36.5C1.5 17.17 17.17 1.5 36.5 1.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></path></svg><svg aria-hidden="true" class="SectionDivider-styled__Middle-sc-168acaed-2 eeJwwy"><line x1="0" y1="1.5" x2="100%" y2="1.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></line></svg><svg viewBox="0 0 38 38" aria-hidden="true" class="SectionDivider-styled__Cap-sc-168acaed-1 gslZoq"><path d="M1.5 1.5C20.83 1.5 36.5 17.17 36.5 36.5" fill="none" stroke="#e4e4e5" stroke-width="3" stroke-linecap="round" stroke-dasharray="0.1 13"></path></svg></div><section class="SectionIntroBand-styled__Section-sc-d984caf9-0 eTiQik"><div class="SectionIntroBand-styled__TextBlock-sc-d984caf9-2 bdrcaV"><div class="SectionIntroBand-styled__TextGroup-sc-d984caf9-1 juGzcI"><p class="SectionIntroBand-styled__Eyebrow-sc-d984caf9-3 eQSWiV">From analysis to action, CoS</p><p class="SectionIntroBand-styled__Title-sc-d984caf9-4 dVjbSM">AI CoS, Your AI Chief of Staff</p></div><a class="SectionIntroBand-styled__CtaButton-sc-d984caf9-5 bUvryt" href="/us/cos"><span>Learn more</span></a></div></section><section class="CosSummarySection-styled__Section-sc-4054b819-0 hIAlno"><div class="SectionHeader-styled__Header-sc-5af82035-0 fhDlMt"><p class="SectionHeader-styled__Eyebrow-sc-5af82035-1 nGZSl">AI Chief of Staff CoS</p><div class="SectionHeader-styled__HeaderRow-sc-5af82035-2 iMnHma"><div class="SectionHeader-styled__TitleWrap-sc-5af82035-3 kNlboI"><p class="SectionHeader-styled__Title-sc-5af82035-4 dsdJGF">AI CoS turns customer data into revenue</p></div><div class="SectionHeader-styled__SubGroup-sc-5af82035-5 eBrGWg"><p class="SectionHeader-styled__Description-sc-5af82035-6 dnNhBb">No data team. No SQL. AI CoS uncovers what's driving your revenue,<!-- --> <br class="CosSummarySection-styled__DescriptionBreak-sc-4054b819-1 jbEQdS"/>identifies what's holding it back, and recommends the best next steps.</p><a href="/us/cos" class="SectionHeader-styled__OutlineButton-sc-5af82035-7 ixggFZ"><span>Learn more</span></a></div></div></div><div class="CosSummarySection-styled__Body-sc-4054b819-3 bSIKhK"><div class="CosSummarySection-styled__HeroVisual-sc-4054b819-4 eonMwD"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-1-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__Grid-sc-85c0b0b6-0 ilkJdh"><div class="CardGrid-styled__Item-sc-85c0b0b6-1 bCnkrD"><div class="CosSummarySection-styled__FeatureVisual-sc-4054b819-5 fmtUoN"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-2-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__ItemText-sc-85c0b0b6-2 dnZAWe"><p class="CosSummarySection-styled__FeatureTitle-sc-4054b819-6 gbeooZ">Centralize all your business data</p><p class="CosSummarySection-styled__FeatureDescription-sc-4054b819-7 gyMANS">From customer conversations to data across your business tools,<!-- --> <br class="CosSummarySection-styled__FeatureDescriptionBreak-sc-4054b819-8 dGoMNL"/>AI brings everything together into one analytics workspace.</p></div></div><div class="CardGrid-styled__Item-sc-85c0b0b6-1 bCnkrD"><div class="CosSummarySection-styled__FeatureVisual-sc-4054b819-5 fmtUoN"><div class="SectionImage-styled__Root-sc-ad273c0f-3 cvFrQY"><div class="SectionImage-styled__DesktopSlot-sc-ad273c0f-1 drzuLq"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-desktop-en.webp&w=3840&q=75"/></div><div class="SectionImage-styled__PhoneSlot-sc-ad273c0f-2 ivGvub"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Fcos-3-phone-en.webp&w=3840&q=75"/></div></div></div><div class="CardGrid-styled__ItemText-sc-85c0b0b6-2 dnZAWe"><p class="CosSummarySection-styled__FeatureTitle-sc-4054b819-6 gbeooZ">Ask in plain english. Get analysis in minutes.</p><p class="CosSummarySection-styled__FeatureDescription-sc-4054b819-7 gyMANS">Ask, âWhy are VIP sales down?â CoS analyzes your data, recommends next steps,<!-- --> <br class="CosSummarySection-styled__FeatureDescriptionBreak-sc-4054b819-8 fhFCva"/>and even helps launch campaigns, all in about 5 minutes.</p></div></div></div></div></section><section class="CosTestimonial-styled__Section-sc-c9def9bc-0 clTzwc"><div class="TestimonialCard-styled__Card-sc-59bbf96e-0 iBuFak"><div class="TestimonialCard-styled__Visual-sc-59bbf96e-1 cxvcXO"><div class="TestimonialCard-styled__VisualDesktop-sc-59bbf96e-2 gbVvWj"><div class="SectionImage-styled__Slot-sc-ad273c0f-0 hnOMcM"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-ho
1042mepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=3840&q=75"/></div></div><div class="TestimonialCard-styled__VisualMobile-sc-59bbf96e-3 bpzcEA"><div class="SectionImage-styled__Slot-sc-ad273c0f-0 hnOMcM"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-card-en.webp&w=3840&q=75"/></div></div></div><div class="TestimonialCard-styled__TextSide-sc-59bbf96e-4 bsTphd"><div class="TestimonialCard-styled__TextGroup-sc-59bbf96e-5 eslkfA"><p class="TestimonialCard-styled__Title-sc-59bbf96e-6 dKUKho">Analysis that took over a week, done in 5 minutes</p><blockquote class="TestimonialCard-styled__Quote-sc-59bbf96e-7 QzCxG">"CoS analyzes sales data and uncovers insights in just five minutes instead of over a week. It even finds missed revenue opportunities. It's like having an AI Chief of Staff with the expertise of an advertiser, marketer, CRM specialist, and data analyst."</blockquote></div><div class="TestimonialCard-styled__Author-sc-59bbf96e-8 dhkITn"><div class="TestimonialCard-styled__Avatar-sc-59bbf96e-9 hkLfaw"><div class="SectionImage-styled__Slot-sc-ad273c0f-0 hnOMcM"><img alt="" draggable="false" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Fsections%2Ftestimonial-profile-en.webp&w=3840&q=75"/></div></div><p class="TestimonialCard-styled__AuthorName-sc-59bbf96e-10 jVPoLt author-desktop">Kim Dong-myung, D2C Team Lead, Bullsone</p><p class="TestimonialCard-styled__AuthorName-sc-59bbf96e-10 jVPoLt author-mobile">Kim Dong-myung, D2C Team Lead, Bullsone</p></div></div></div></section><section class="TrustSection-styled__Section-sc-9d895853-0 kjOsmp"><div class="TrustSection-styled__Row-sc-9d895853-2 TrustSection-styled__StatRow-sc-9d895853-3 ksmqKm drjvaw"><div class="TrustSection-styled__Card-sc-9d895853-1 TrustSection-styled__StatCard-sc-9d895853-4 dcSkDC kXRHd"><span class="TrustSection-styled__StatValue-sc-9d895853-5 fagVnB">248,905</span><span class="TrustSection-styled__StatLabel-sc-9d895853-6 fYFBgv">Customers worldwide</span></div><div class="TrustSection-styled__Card-sc-9d895853-1 TrustSection-styled__StatCard-sc-9d895853-4 dcSkDC kXRHd"><span class="TrustSection-styled__StatValue-sc-9d895853-5 fagVnB">1,286,781+</span><span class="TrustSection-styled__StatLabel-sc-9d895853-6 fYFBgv">conversations answered by ALF</span></div><div class="TrustSection-styled__Card-sc-9d895853-1 TrustSection-styled__StatCard-sc-9d895853-4 dcSkDC kXRHd"><span class="TrustSection-styled__StatValue-sc-9d895853-5 fagVnB">98%</span><span class="TrustSection-styled__StatLabel-sc-9d895853-6 fYFBgv">Retention rate</span></div></div><div class="TrustSection-styled__Row-sc-9d895853-2 TrustSection-styled__MiddleRow-sc-9d895853-7 ksmqKm hkIONu"><div class="TrustSection-styled__Card-sc-9d895853-1 TrustSection-styled__SecurityCard-sc-9d895853-8 dcSkDC bIkWHk"><div class="TrustSection-styled__CardHeader-sc-9d895853-11 flXgkq"><h3 class="TrustSection-styled__CardTitle-sc-9d895853-12 kJyeat">Enterprise-grade security</h3></div><div class="TrustSection-styled__SecurityImageDesktop-sc-9d895853-15 ioaxsa"><img alt="" loading="lazy" width="238" height="239" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-en.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-en.webp&w=640&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-en.webp&w=640&q=100"/></div><div class="TrustSection-styled__SecurityImageMobile-sc-9d895853-16 eeuxNl"><img alt="" loading="lazy" width="186" height="186" decoding="async" data-nimg="1" style="color:transparent" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-mobile-en.webp&w=256&q=100 1x, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-mobile-en.webp&w=384&q=100 2x" src="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fsecurity-mobile-en.webp&w=384&q=100"/></div></div><div class="TrustSection-styled__Card-sc-9d895853-1 TrustSection-styled__IntegrationCard-sc-9d895853-9 dcSkDC lgAWmk"><div class="TrustSection-styled__CardHeader-sc-9d895853-11 flXgkq"><h3 class="TrustSection-styled__CardTitle-sc-9d895853-12 kJyeat">Works with your existing tools</h3><a href="https://developers.channel.io/en/categories/Installation-Guide-for-BuildersEnglish-acf97d16" target="_blank" rel="noopener noreferrer" class="TrustSection-styled__LinkMore-sc-9d895853-14 jfvqbt">Learn more<svg xmlns="http://www.w3.org/2000/svg" width="1em" height="1em" fill="none" viewBox="0 0 24 24">
1042<path fill="currentColor" fill-rule="evenodd" d="M8.793 4.293a1 1 0 0 1 1.414 0l7 7a1 1 0 0 1 0 1.414l-7 7a1 1 0 0 1-1.414-1.414L15.086 12 8.793 5.707a1 1 0 0 1 0-1.414" clip-rule="evenodd"></path></svg></a></div><div class="TrustSection-styled__IntegrationMarquee-sc-9d895853-19 dWkRhU"><div class="TrustSection-styled__IntegrationMarqueeTrack-sc-9d895853-20 bKGMwP"><div aria-hidden="false" class="TrustSection-styled__IntegrationMarqueeGroup-sc-9d895853-21 ktkoVJ"><img alt="Shopify, Loop, cafe24" loading="lazy" width="1119" height="82" decoding="async" data-nimg="1" style="color:transparent" sizes="546px" srcSet="/_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fintegration-logos-en.webp&w=32&q=100 32w, /_next/image?url=https%3A%2F%2Fcdn.channel.io%2Fcht-homepage%2Fassets%2Fpublic%2Fimages%2Fmain-v9%2Ftrust%2Fintegration-logos-en.webp&w=48&q=100 48w, 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1042nb.action.gotoChannel":"Go to Channel","gnb.action.login":"Log in","gnb.action.logout":"Log out","gnb.action.search":"Search","gnb.action.startFree":"Start for Free","gnb.caseStudy.b2b":"B2B","gnb.caseStudy.beauty":"Beauty","gnb.caseStudy.education":"Education","gnb.caseStudy.fashion":"Fashion","gnb.caseStudy.fnb":"F\u0026B","gnb.caseStudy.lifestyle":"Lifestyle","gnb.caseStudy.viewAll":"View All Cases","gnb.nav.cases":"Cases","gnb.nav.pricing":"Pricing","gnb.nav.resources":"Resources","gnb.nav.talk":"Channel Talk","gnb.nav.works":"Channel Works","gnb.product.aiPlatform":"AI Platform","gnb.product.alf":"AI Agent ALF","gnb.product.alfDescription":"Your AI Support Agent with over 80% resolution rate.","gnb.product.alfSubtitle":"Your AI Support Agent","gnb.product.cos":"AI Chief of Staff CoS","gnb.product.cosDescription":"Your AI Chief of Staff\nTurns Data into Revenue","gnb.product.cosSubtitle":"From analysis to action","gnb.product.crmMarketing":"CRM Marketing","gnb.product.crmMarketingSubtitle":"personalized automated marketing","gnb.product.documents":"Documents","gnb.product.documentsSubtitle":"your AI knowledge base","gnb.product.meetCall":"Meet (Call)","gnb.product.meetCallSubtitle":"AI Makes Phone Support Easier","gnb.product.moreFeatures":"More Features","gnb.product.omnichannel":"Omnichannel","gnb.product.talkOverview":"Channel Talk Overview","gnb.product.talkOverviewDesc":"Customer conversations, reinvented","gnb.product.teamChat":"Team Chat","gnb.product.worksOverview":"Channel Works Overview","gnb.product.worksOverviewDesc":"All-in-One Workspace","gnb.resource.careers":"Careers","gnb.resource.channelBlog":"Channel Blog","gnb.resource.channelBlogDescription":"Success stories and business insights","gnb.resource.channelCampus":"Channel Campus","gnb.resource.company":"Company","gnb.resource.developers":"Developers","gnb.resource.developersDoc":"Developers","gnb.resource.featured":"Featured","gnb.resource.findExperts":"Find Experts","gnb.resource.newsroom":"Newsroom","gnb.resource.openApi":"Open API","gnb.resource.partner":"Partner","gnb.resource.supportPartners":"Support \u0026 Partners","gnb.resource.teamIntro":"Team","gnb.resource.techBlog":"Tech Blog","gnb.resource.userGuide":"User Guide","gnb.resource.userGuideDescription":"All the answers and tips you need","gnb.resource.whatsNew":"What's New","gnb.resource.whatsNewDescription":"Check out our latest features","header.goto-channel":"Go to channel list","header.home":"home","knowledge-import.backdrop.badge.referenced":"Referenced","knowledge-import.backdrop.column.name":"Name","knowledge-import.backdrop.section.document":"Document","knowledge-import.backdrop.section.folder":"Folder","knowledge-import.backdrop.section.website":"Website","knowledge-import.backdrop.subtitle":"Manage the knowledge that AI agents can reference.","knowledge-import.backdrop.title":"Knowledge","knowledge-import.meta.description":"Apply the knowledge learned in the demo directly to your channel.","knowledge-import.meta.title":"Add ALF to your channel","knowledge-import.panel.apply-button":"Apply to selected channel","knowledge-import.panel.apply-button.submitting":"Applying...","knowledge-import.panel.apply-error":"Failed to apply.","knowledge-import.panel.channels-empty":"You don't have any channels yet.","knowledge-import.panel.channels-label.multi":"Channel list","knowledge-import.panel.channels-label.single":"Apply to my channel","knowledge-import.panel.channels-load-error":"Couldn't load channels. 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1042software","navigation.alf":"ALF (AI Agent)","navigation.alf.customer.description":"AI Agent for Chat","navigation.alf.customer.title":"ALF Customer","navigation.alf.team.description":"AI Agent for Work","navigation.alf.team.title":"ALF Team","navigation.case":"Cases","navigation.common.back":"Back","navigation.conference-call":"Meet (Call)","navigation.cta.button":"Sign Up","navigation.documents":"Documents","navigation.enterprise":"","navigation.features":"Products","navigation.form":"Forms","navigation.help":"","navigation.login":"Log in","navigation.marketing":"Marketing","navigation.pricing":"Pricing","navigation.recipe":"Marketing Recipes","navigation.recipe.description":"Practical marketing strategies you can implement right away.","navigation.resources":"Resources","navigation.resources.blog.description":"Success stories, business insights, and updates.","navigation.resources.blog.title":"Blog","navigation.resources.careers.description":"Join Channel team and be part of our transformative journey!","navigation.resources.careers.title":"Careers","navigation.resources.docs.description":"Guide for developers from installation to customization.","navigation.resources.docs.title":"Developers","navigation.resources.guide.campus.description":"365ì¼ 24ìê° ì¸ì ë ëììì¼ë¡ íìµ ê°ë¥í êµì¡ ê³µê°ì
ëë¤.","navigation.resources.guide.campus.title":"ì±ë ìº í¼ì¤","navigation.resources.guide.description":"Frequently asked questions and helpful tips.","navigation.resources.guide.experts.description":"ì±ëí¡ì´ ì¸ì¦í ì 문ê°ë¤ì ê³ ì©í´ë³´ì¸ì.","navigation.resources.guide.experts.title":"ì ë¬¸ê° ì°¾ê¸°","navigation.resources.guide.partner.description":"ì±ëí¡ íí¸ëì¬ë¥¼ íµí´ ì¤ì¹ë¶í° ì´ìê¹ì§ ìµì íë ì루ì
ì ì§ìí©ëë¤.","navigation.resources.guide.partner.title":"íí¸ë","navigation.resources.guide.title":"User Guide","navigation.resources.open_api.description":"Try out REST API with sample requests and responses.","navigation.resources.open_api.title":"Open API","navigation.resources.recruiting.description":"ë¹ ë¥´ê² ì±ì¥íë íì ì°¾ê³ ìë¤ë©´, ì§ê¸ ì§ìíì¸ì.","navigation.resources.team.description":"","navigation.resources.team.title":"","navigation.resources.tech_blog.description":"Channel Talk engineering team's technical stories.","navigation.resources.updates.description":"Check out Channel Talk's updates and new features.","navigation.resources.updates.title":"Whatâs New","navigation.start":"Sign Up for Free","navigation.support_bot_form":"Support Bot Form","navigation.team_chat":"Team Chat","navigation.user_chat":"Live Chat","navigation.utilize":"Customer cases","navigation.workflow":"Workflow","not_found.illustration.alt":"Not Found","oauth.login_error.description":"{{provider}} login has failed. Please try again.","oauth.login_error.title":"{{provider}} login has failed.","operator_manage.subtitle":"Assign and manage seats for managers who are \nhandling chats and calls from a single dashboard.","operator_manage.tag":"Operator Management","operator_manage.title":"Operator Overview\nAll in One View","pricing.additional_feature.alf.description1":"Instantly resolves 20-30% of customer inquiries.","pricing.additional_feature.alf.description2":"Reduce costs with ALF, which is 6x more cost-effective than human agents.","pricing.additional_feature.alf.description3":"Provides 24/7 multilingual support in 33 languages.","pricing.additional_feature.alf.description4":"Non-developers can easily start AI support in just 5 minutes.","pricing.additional_feature.alf.pricing_example":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is applied sequentially to each tiers as shown above.","pricing.additional_feature.alf.pricing_example.shopify":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is a
1042pplied sequentially to each tiers as shown above.","pricing.additional_feature.alf.see_pricing":"Usage is calculated by the number of chats ALF resolves. See the purchase example below for billing estimates.","pricing.additional_feature.alf.title":"ALF Customer - AI Agent","pricing.additional_feature.alf.v2.banner":"ALF Customer v1 will be available only to existing users from October 30 to November 27. After this period, ALF v1 will be discontinued, and you can switch to the more powerful ALF v2.","pricing.additional_feature.alf.v2.description1":"Solve up to 80% of customer inquiries with powerful RAG + Tasks features.","pricing.additional_feature.alf.v2.description2":"Customers can easily resolve their issues and have a smooth, convenient experience with ALF.","pricing.additional_feature.alf.v2.description3":"Available 24/7, in 32 languages.","pricing.additional_feature.alf.v2.description4":"Even non-developers can set up AI-assisted chats in just 5 minutes.","pricing.additional_feature.alf.v2.description5":"Usage is tracked by ALF chat participation, and tasks are tracked separately by execution count. \nSee the example purchase plan for pricing details.","pricing.additional_feature.alf.v2.pricing_example":"If you're subscribed to the Growth Plan, and ALF participates in 1,000 chat sessions per month and executes 100 tasks per month:\n⢠ALF Chats: 1,000 à $0.50â¯USD = $500 USD\n⢠Tasks: 100 à $0.20â¯USD = $20 USD\nThe growth plan includes 30,000 AU at no additional cost. \nYour total usage fee would be $490 USD.","pricing.additional_feature.alf.v2.show_legacy":"View ALF Customer v1 Pricing","pricing.additional_feature.alf.v2.table.chat.title":"ALF in Chat","pricing.additional_feature.alf.v2.table.chat.unit":"per chat participation","pricing.additional_feature.alf.v2.table.description":"ALF Customer usage is measured in ALF Units (AU) to consolidate usage across multiple features.\n(1â¯AU = $0.001â¯USD)","pricing.additional_feature.alf.v2.table.task.title":"Tasks","pricing.additional_feature.alf.v2.table.task.unit":"per task executed","pricing.additional_feature.alf.v2.table.toggle.au":"View in AU units","pricing.additional_feature.alf.v2.table.toggle.price":"View in USD","pricing.additional_feature.alf.v2.title":"ALF Customer v2 - AI Agent","pricing2.alf.legacy.dialog.title":"ALF Customer v1 - AI Agent","pricing2.logo_collection.title":"%s+ Companies Believe in Channel Talk","pricing2.number_of_resolutions":"Resolutions","pricing2.purchase_example.button":"See a purchase example","pricing2.unit_price_table.description":"* Based on monthly usage","pricing2.usage_fee_per_case":"Price per action","saml.common.goto_app":"Switch to the app","saml.common.retry_login":"Try again","saml.common.return_channels":"Go to channel list","saml.idp_error.description":"SAML SSO login has failed. Please switch to the app and try again.","saml.idp_error.title":"Please try again.","saml.idp_success.description":"To continue logging in, please switch to the app.","saml.idp_success.title":"SAML SSO login in progress","saml.invitation.if_not_invited":"Not invited to this channel?\nPlease contact the channel owner.","saml.invitation.join":"Join","saml.invitation.title":"\u003cb\u003e%s\u003c/b\u003e is sending the invitation to \u003cb\u003e%s\u003c/b\u003e.","saml.login_error.description":"SAML SSO login has failed. Please try again.","saml.login_error.title":"SAML SSO login has failed.","saml.merge_token.description":"If you want to use a different account, please log out first and try again.","saml.merge_token.keep_old_account":"Keep the account already logged in","saml.merge_token.select_new_account":"New account to log in","saml.merge_token.select_old_account":"Logged in Account","saml.merge_token.title":"Verify login account","saml.required_account.description":"There is no account registered on Channel Talk. Please create one and join the channel.","saml.required_account.title":"Please create a new account.","saml.restricted_access.description.team_member":"Login with an accessible account or request an invitation from a channel team member.","saml.restricted_access.login_with":"Currently logged in account: %s","saml.restricted_access.retry_another_account":"Login with another account","saml.restricted_access.title":"Oops, you have no access to '%s' Channel.","saml.select_channel.contact_admin":"Need help with SAML SSO login?\nPlease contact the channel owner.","saml.select_channel.description":"You can access this list of channels with \u003cb\u003e%s\u003c/b\u003e.","saml.select_channel.title":"Select SAML SSO login channel","saml.sign_in.login_with.email":"Log in with email","saml.sign_in.login_with.saml":"Log in with SAML SSO","saml.sign_in.register_with.email":"Sign up with email","support_bot_form.use_case_icon.alt":"Use case icon","team.channel_logo.alt":"Channel logo","team_alf.document_to_ai.alt":"Document to AI","video-demo.first.interviewer-name":"Yoon Cheon-sang","video-demo.first.interviewer-role":"CX Lead at BOOSTERS","video-demo.first.quote":"With ALF automating even questions about exchanges, defects, and returns, it now handles 80.9% of incoming inquiries, significantly reducing the number that reach our agents. 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1042summer.","voice_ai_demo.lead_submit_modal.form.company_name":"Company name","voice_ai_demo.lead_submit_modal.form.company_name_placeholder":"Company name","voice_ai_demo.lead_submit_modal.form.marketing_consent":"receive Marketing Information","voice_ai_demo.lead_submit_modal.form.marketing_consent_agree":"I agree to","voice_ai_demo.lead_submit_modal.form.name":"Name","voice_ai_demo.lead_submit_modal.form.name_placeholder":"Please enter your name","voice_ai_demo.lead_submit_modal.form.optional":"(Optional)","voice_ai_demo.lead_submit_modal.form.privacy_policy":"Privacy Policy","voice_ai_demo.lead_submit_modal.form.privacy_policy_agree":"I agree to the","voice_ai_demo.lead_submit_modal.form.required":"(Required)","voice_ai_demo.lead_submit_modal.form.submit_button":"Submit","voice_ai_demo.lead_submit_modal.form.website_url":"Homepage URL","voice_ai_demo.lead_submit_modal.title":"Customer AI Demo Request"},"main-v7":{"main-v7.ai.promotion.1.description":"The age of human-dependent customer support is over.\nAs AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner.","main-v7.ai.promotion.1.title":"The AI Era Is Closer\nThan You Think","main-v7.ai.promotion.2.description":"Annoyed customers leave your site when the wait time is too long or their question is never answered.\n\nOffering quality customer service will set you apart from your competitors and grow your business.","main-v7.ai.promotion.2.title":"Poor Customer Service Drives People Away","main-v7.ai.promotion.conclusion":"Resolve Repetition with AI\nFocus on Conversations That Sell","main-v7.footer.nav.service_status_tag.on":"Operational","main-v7.intro.description":"Get ready with Channel Talk,\nyour all-in-one AI Messenger.","main-v7.intro.free_trial":"Sign Up for Free","main-v7.intro.request_demo":"Chat with Us","main-v7.intro.title":"THE FUTURE OF\nCUSTOMER\nSERVICE IS AI","main-v7.security_section.card1.description":"We comply with international ISO information security standards and deliver services in a highly secure AWS-based environment.","main-v7.security_section.card1.title":"Robust Product Security","main-v7.security_section.card2.description":", as voted by our valued customers.","main-v7.security_section.card2.description2":" experience the all-in-one AI messenger and chat solution trusted worldwide. 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Give free shipping to your VIPs. \n\nWith Marketing, you can tailor messages to each customer.","main_v7.crm.card.3.title":"Marketing Makes Regulars","main_v7.crm.description":"Segment your customers to identify VIPs \nand send personalized messages through our powerful CRM to increase sales.","main_v7.crm.title":"Boost Sales \nThrough VIP Conversations","main_v7.customer.badge":"Customer Experience","main_v7.customer.card.1.description":"No email or login required. Just click to start chatting.","main_v7.customer.card.1.title":"Start with a Click","main_v7.customer.card.2.description":"Weâll send follow-up email and text notifications if your customer leaves the site while chatting. ","main_v7.customer.card.2.title":"Keep the Conversation Flowing ","main_v7.customer.card.3.description":"A chat experience like no other. 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ë ì ìë§\n기ë¤ë ¤ 주ìê² ìµëê¹?","main-v9.human_touch.phone.sender1":"ì´ì§í","main-v9.human_touch.phone.sender1.tag":"íì","main-v9.human_touch.phone.sender2":"ë°í¬ì","main-v9.human_touch.profile.address":"ìì¸í¹ë³ì ê°ë¨êµ¬","main-v9.human_touch.profile.label.address":"Address","main-v9.human_touch.profile.label.email":"Email","main-v9.human_touch.profile.label.phone":"Phone","main-v9.human_touch.profile.label.tag":"Tags","main-v9.human_touch.profile.name":"ê¹ì§ì","main-v9.human_touch.profile.order_history":"Order History","main-v9.human_touch.profile.payment.bag":"Credit Card · â©60,000","main-v9.human_touch.profile.payment.dress":"Credit Card · â©120,000","main-v9.human_touch.profile.payment_pending":"Payment Pending","main-v9.human_touch.profile.product.bag":"Casual Backpack","main-v9.human_touch.profile.product.dress":"Linen Dress","main-v9.human_touch.profile.tag.event_april":"April Event","main-v9.human_touch.profile.tag.vip":"VIP","main-v9.human_touch.sharing.partner_a":"Vendor A","main-v9.human_touch.sharing.partner_b":"Vendor B","main-v9.human_touch.sharing.partner_c":"Vendor C","main-v9.human_touch.sharing.platform":"Platform","main-v9.human_touch.title":"When it matters most, people step in","main-v9.inbox.assignee.bae":"Bridget","main-v9.inbox.assignee.han":"Hank","main-v9.inbox.assignee.kim":"Stan","main-v9.inbox.assignee.lee":"Isabel","main-v9.inbox.assignee.park":"Mary","main-v9.inbox.badge.member":"Member","main-v9.inbox.chat.0.agent1.line1":"Hello Aria,","main-v9.inbox.chat.0.agent1.line2":"After checking, our system error caused the refund to be missed.","main-v9.inbox.chat.0.agent1.line3":"We sincerely apologize. We will process your refund immediately.","main-v9.inbox.chat.0.agent2.line1":"We sincerely apologize for the inconvenience. ð¢","main-v9.inbox.chat.0.agent2.line2":"Your refund has been processed, and weâve added 30,000 won in reward points for the delay.","main-v9.inbox.chat.0.cust1":"I requested a return 2 weeks ago but still havenât received a refund.","main-v9.inbox.chat.0.cust2.first":"Iâve waited two weeks","main-v9.inbox.chat.0.cust2.last":"A system error? ð¡ You didnât even pick up the phone when I called","main-v9.inbox.chat.0.cust3":"Please make sure to double-check in the future.","main-v9.inbox.chat.0.note1":"@Bridget Is it okay to issue reward points?","main-v9.inbox.chat.0.note2":"@Isabel Yes. Please give 3,000 points in compensation.","main-v9.inbox.chat.1.agent_body":"Yes, you can. Exchanges are available within one week of receiving your order.\n\nPlease check the details below and reply:\n1. Order number\n2. Preferred exchange option (size or color)\n3. Recipientâs name and contact information for the return\n\nOnce confirmed, weâll arrange return shipping and send your exchange promptly after stock
1042is checked. Please note the item must be unused with tags attached.","main-v9.inbox.chat.1.cust_body":"Hi, I got the package yesterday. Can I exchange the color?","main-v9.inbox.chat.1.email_recipient_to_company":"Recipient: [email protected]","main-v9.inbox.chat.1.email_recipient_to_customer":"Recipient: John","main-v9.inbox.chat.1.email_view":"View original email","main-v9.inbox.chat.2.agent1":"Hello, Diane. What product are you interested in?","main-v9.inbox.chat.2.agent2.line1":"Thank you for your interest in the boots! ð","main-v9.inbox.chat.2.agent2.line2":"If you mean the Classic Boots in black, they were restocked yesterday.","main-v9.inbox.chat.2.agent2.line3":"Size 235 is still available for order.","main-v9.inbox.chat.2.cust1":"Hi, I have a question about restock.","main-v9.inbox.chat.2.cust2.first":"Will the boots in black color be restocked?","main-v9.inbox.chat.2.cust2.last":"I havenât seen any updates about it","main-v9.inbox.chat.2.cust2.middle":"Size 235","main-v9.inbox.chat.3.agent1.line1":"Hello, Lina.","main-v9.inbox.chat.3.agent1.line2":"Are you talking about the Aqua Incense?","main-v9.inbox.chat.3.agent2a.line1":"Got it!","main-v9.inbox.chat.3.agent2a.line2":"If you order before 4 PM today, it will be shipped the same day,","main-v9.inbox.chat.3.agent2a.line3":"and it will arrive by the 12th.","main-v9.inbox.chat.3.agent2b":"Please note the delivery could be delayed.","main-v9.inbox.chat.3.cust1":"Hi, if I order today, when will it arrive?","main-v9.inbox.chat.3.cust2.first":"Yes!","main-v9.inbox.chat.3.cust2.last":"I want to buy it as a gift,\nSo i need to know when it will arrive.","main-v9.inbox.chat.3.cust3":"Ah, I see. Also, is there a gift wrapping option?","main-v9.inbox.chat.close":"Close","main-v9.inbox.chat.input_placeholder.customer":"Please enter the message to send to the customer","main-v9.inbox.chat.input_placeholder.team":"Enter a message","main-v9.inbox.chat.internal_activity":"⸠Internal Actions ({{count}})","main-v9.inbox.chat.internal_activity_detail":"Return collected, refund not processed â accounting team delay","main-v9.inbox.chat.internal_note":"Internal Note","main-v9.inbox.chat.tab.customer":"Reply","main-v9.inbox.chat.tab.internal":"Internal Note","main-v9.inbox.chat.view_all":"View all","main-v9.inbox.convo.0.msg":"Please make sure to double-che...","main-v9.inbox.convo.1.msg":"(Stan: Manual processing compl...)","main-v9.inbox.convo.1.title":"I have a question about the delivery.","main-v9.inbox.convo.2.msg":"Could you please send me the product link?","main-v9.inbox.convo.3.msg":"Can I add a gift wrapping option?","main-v9.inbox.convo.4.msg":"If it hasnât shipped yet, can I change to a different color?","main-v9.inbox.convo.tab.absent":"Missed","main-v9.inbox.convo.tab.closed":"Closed","main-v9.inbox.convo.tab.in_progress":"Opened","main-v9.inbox.convo.tab.on_hold":"Snoozed","main-v9.inbox.convo.time.minutes":"{{minutes}}m ago","main-v9.inbox.convo.time.now":"Just now","main-v9.inbox.convo.title":"All","main-v9.inbox.customer.jung_harin":"Lina","main-v9.inbox.customer.lee_doyoon":"Diane","main-v9.inbox.customer.lee_jonghyuk":"John","main-v9.inbox.customer.oh_yejin":"Olivia","main-v9.inbox.customer.park_jieun":"Aria","main-v9.inbox.details.assignee":"Assignee","main-v9.inbox.details.city_seoul":"NYC ð","main-v9.inbox.details.consultation_description":"#System_Error","main-v9.inbox.details.consultation_goal":"Achieved","main-v9.inbox.details.event.0.title":"PageView Today 01:28 PM","main-v9.inbox.details.event.1.title":"Yesterday 12","main-v9.inbox.details.event.2.title":"2026-03-28 12","main-v9.inbox.details.followers":"Follower(s)","main-v9.inbox.details.label.city":"City","main-v9.inbox.details.label.consultation_description":"Chat Description","main-v9.inbox.details.label.consultation_goal":"Chat Goal","main-v9.inbox.details.label.consultation_tag":"Chat Tags","main-v9.inbox.details.label.customer_tag":"Tags","main-v9.inbox.details.label.email":"Email","main-v9.inbox.details.label.entry_page":"Referral","main-v9.inbox.details.label.phone":"Number","main-v9.inbox.details.label.points":"Points","main-v9.inbox.details.label.priority":"Priority","main-v9.inbox.details.priority.high":"High","main-v9.inbox.details.priority.normal":"Low","main-v9.inbox.details.section.consultation_info":"Chat Info","main-v9.inbox.details.section.customer_info":"User Info","main-v9.inbox.details.section.events":"Events","main-v9.inbox.details.see_more":"See more","main-v9.inbox.details.see_more_alt":"See more","main-v9.inbox.details.team"
1042:"Team","main-v9.inbox.details.title":"Details","main-v9.inbox.header.search":"Search","main-v9.inbox.lnb.alf":"ALF Customer","main-v9.inbox.lnb.all":"All","main-v9.inbox.lnb.assignees":"Assignee","main-v9.inbox.lnb.footer.waiting":"Waiting","main-v9.inbox.lnb.inbox":"Inbox","main-v9.inbox.lnb.invite_member":"Invite new team...","main-v9.inbox.lnb.my_session":"My Sessions","main-v9.inbox.lnb.queue":"Queued","main-v9.inbox.lnb.queue.cumulative":"Total","main-v9.inbox.lnb.queue.expert":"Expert","main-v9.inbox.lnb.queue.product":"Product","main-v9.inbox.lnb.scheduled":"Scheduled Message...","main-v9.inbox.lnb.services":"Service","main-v9.inbox.lnb.starred":"Bookmarks","main-v9.inbox.lnb.svc.call":"Call","main-v9.inbox.lnb.svc.channel":"Channel Talk","main-v9.inbox.lnb.svc.email":"Email","main-v9.inbox.lnb.svc.line":"Line Officia...","main-v9.inbox.lnb.unread":"Unread","main-v9.inbox.tab.customer":"Customer","main-v9.inbox.tab.team":"Team","main-v9.inbox.tag.compensation":"Refund","main-v9.inbox.tag.complaint":"Complaint","main-v9.inbox.tag.exchange":"Exchange","main-v9.inbox.tag.general":"General","main-v9.inbox.tag.new_member":"New Customer","main-v9.inbox.tag.regular_customer":"Regular","main-v9.inbox.tag.restock":"Restock","main-v9.inbox.tag.return":"Return","main-v9.inbox.tag.review_writer":"Review","main-v9.inbox.tag.shipping_info":"Shipping","main-v9.inbox.tag.vip":"VIP","main-v9.knowledge.add.card.excel.description":"Upload an XLSX file.","main-v9.knowledge.add.card.excel.title":"Excel","main-v9.knowledge.add.card.folder.description":"Create a folder to reference knowledge under specific conditions.","main-v9.knowledge.add.card.folder.title":"Folder","main-v9.knowledge.add.card.pdf.description":"Upload a PDF file.","main-v9.knowledge.add.card.pdf.title":"PDF","main-v9.knowledge.add.card.website.description":"Use page data from your live website.","main-v9.knowledge.add.card.website.title":"Website","main-v9.knowledge.after.bubble1":"Do you have the signature blue latte?","main-v9.knowledge.after.bubble2.line1":"Which location are you asking about?","main-v9.knowledge.after.bubble2.line2":"I can give you the seasonal menu for each branch.","main-v9.knowledge.after.bubble3":"The COEX branch.","main-v9.knowledge.after.bubble4.line1":"The COEX branch doesn't carry that item.","main-v9.knowledge.after.bubble4.line2":"But they do have the limited Pink Shot Latte!","main-v9.knowledge.badge.not_referenced":"Not referenced","main-v9.knowledge.badge.referenced":"Referenced","main-v9.knowledge.before.bubble1":"Do you have the signature blue latte?","main-v9.knowledge.before.bubble2.line1":"The signature blue latte is a smooth,","main-v9.knowledge.before.bubble2.line2":"sweet drink made by blending","main-v9.knowledge.before.bubble2.line3":"blue powder with milk.","main-v9.knowledge.before.bubble3":"I asked WHERE you sell it...","main-v9.knowledge.description.full":"Don't just store data, structure it. Organized knowledge helps AI understand, reason, and deliver the right answers.","main-v9.knowledge.description.line1":"Don't just store data, structure it. Organized knowledge helps AI understand, reason,","main-v9.knowledge.description.line2":"and deliver the right answers.","main-v9.knowledge.doc.business_hours_suffix":" Business Hours","main-v9.knowledge.doc.checklist":"Store Operation Checklist","main-v9.knowledge.doc.coex_menu_full":"COEX Full F\u0026B Menu","main-v9.knowledge.doc.cs_manual":"Customer Service Standard Manual","main-v9.knowledge.doc.discount_event_suffix":" Exclusive Discount","main-v9.knowledge.doc.emergency_guide":"Emergency response guide","main-v9.knowledge.doc.ingredients":"Ingredient order sheet","main-v9.knowledge.doc.membership_guide":"Membership guide","main-v9.knowledge.doc.menu_suffix":" F\u0026B Menu","main-v9.knowledge.doc.operation_guide_suffix":" Operation Guide","main-v9.knowledge.doc.parking_suffix":" Parking Guide","main-v9.knowledge.doc.parttime_suffix":"Part-time schedule","main-v9.knowledge.doc.sales":"Monthly sales report","main-v9.knowledge.doc.thetable_site":"The Table Official Site","main-v9.knowledge.feature.description":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer. Update everything easily with Documents.","main-v9.knowledge.feature.description_mobile":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer (RAG). Update everything easily with Documents.","main-v9.knowledge.feature.title":"Structure your Knowledge","main-v9.knowledge.folder.coex":"SF Branch","main-v9.knowledge.folder.description.coex":"Answer from this folder when asked about SF Branch.","main-v9.knowledge.folder.description.jamsil":"Answer from this folder when asked about LA Branch.","main-v9.knowledge.folder.description.yeoksam":"Answer from this folder when asked about NYC Branch.","main-v9.knowledge.folder.detail.filter.and":"AND","main-v9.knowledge.folder.detail.filter.match":"matches","main-v9.knowledge.folder.detail.filter.member":"Membership","main-v9.knowledge.folder.detail.filter.tag":"Customer tag","main-v9.knowledge.folder.detail.filter.tag_match":"matches customer","main-v9.knowledge.folder.detail.filter.tag_value":"Regular customer","main-v9.knowledge.folder.detail.filtering":"Filtering","main-v9.knowledge.folder.detail.reference_description":"Reference description","main-v9.knowledge.folder.jamsil":"LA Branch","main-v9.knowledge.folder.yeoksam":"NYC Branch","main-v9.knowledge.label.add_knowledge":"Add Knowledge","main-v9.knowledge.label.add_knowledge_title":"Knowledge","main-v9.knowledge.label.all":"All","main-v9.knowledge.label.create_folder":"Create Folder","main-v9.knowledge.problem.after.description":"Manage PDFs, articles, and website data systematically with directory structure, giving your team full control over knowledge architecture.","main-v9.knowledge.problem.after.title":"Filtered knowledge by folder","main-v9.knowledge.problem.before.description":"More data doesn't mean better answers. Without structure, AI can't deliver what customers need.","main-v9.knowledge.problem.before.title":"Unstructured data","main-v9.knowledge.section.document":"Document","main-v9.knowledge.section.excel":"Excel","main-v9.knowledge.section.folder":"Folder","main-v9.knowledge.section.pdf":"PDF","main-v9.knowledge.section.website":"Website","main-v9.knowledge.table.name":"Name","main-v9.knowledge.table.references":"Reference Count","main-v9.knowledge.table.resolution_rate":"Resolution Rate","main-v9.knowledge.tag":"Knowledge","main-v9.knowledge.title":"Structured Knowledge","main-v9.logo_collection.brand.daewoong":"ëì
ì ì½","main-v9.logo_collection.brand.lotteworld":"롯ë°ìë","main-v9.logo_collection.cta":"View All Cases","main-v9.logo_collection.heading":"Trusted by %s companies worldwide","main-v9.main_hero.cta_label":"Start for Free","main-v9.main_hero.description.line1":"From customer conversations to analytics, marketing, and team collaboration.","main-v9.main_hero.description.line2":"An AI Business OS that puts your customers at the center of your business.","main-v9.main_hero.title.line1":"Chat with Channel Talk. ","main-v9.main_hero.title.line2":"Work with Channel Works.","main-v9.main_hero.title.line3":"","main-v9.omnichannel.description":"Use the same Rules, Knowledge, and Tasks across every channel for consistent answers everywhere.","main-v9.omnichannel.label":"Channel Works","main-v9.omnichannel.title.line1":"All your support channels.","main-v9.omnichannel.title.line2":"One AI.","main-v9.reasons.card.knowledge.description":"Don't just collect data. Build a structured knowledge base (RAG) so AI can understand it and answer accurately.","main-v9.reasons.card.knowledge.title":"Structured knowledge","main-v9.reasons.card.rule.description":"Keep AI accurate and reduce risk with responses that follow your company's policies.","main-v9.reasons.card.rule.title":"Rules you can trust","main-v9.reasons.card.task.description":"Beyond answering questions, AI can complete real tasks like canceling orders or changing reservations.","main-v9.reasons.card.task.title":"Actionable support","main-v9.reasons.cta_label":"Learn more","main-v9.reasons.description":"The reason Channel Talk AI delivers accurate answers is simple: the right rules, structured knowledge, and actions that let AI get work done.","main-v9.reasons.eyebrow":"Simple by design","main-v9.reasons.title.line1":"How AI handles 80% of customer","main-v9.reasons.title.line2":"conversations","main-v9.review.label":"Performance \u0026 Optimization","main-v9.review.left.analysis_title":"Analysis","main-v9.review.left.caption.description":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","main-v9.review.left.caption.description_mobile":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","main-v9.review.left.caption.title":"Self-evaluation","main-v9.review.left.chart_title":"CX Score Trend","main-v9.review.left.legend.count":"{{count}} cases","main-v9.review.left.legend.negative":"Negative","main-v9.review.left.legend.neutral":"Neutral","main-v9.review.left.legend.positive":"Positive","main-v9.review.left.stat.cx_score":"CX Score","main-v9.review.left.stat.resolution_rate":"Resolution Rate","main-v9.review.right.after.highlight1":"14 days","main-v9.review.right.after.highlight2":"opened packaging","main-v9.review.right.after.line1":"Within ","main-v9.review.right.after.line2":" of receiving the product, free exchange is available for defective items.","main-v9.review.right.after.line3":"However, for simple change of mind or ","main-v9.review.right.after.line4":" and damaged product value, exchanges may not be possible.","main-v9.review.right.after.line5":"Please contact our customer center for more details.","main-v9.review.right.after.line6":"Thank y
1042ou.","main-v9.review.right.ai_analysis_text":"When ALF responds to free exchange inquiries using existing knowledge, agents are stepping in to correct the information.","main-v9.review.right.ai_card_title":"AI Analysis","main-v9.review.right.before.highlight":"7 days","main-v9.review.right.before.line1":"Within ","main-v9.review.right.before.line2":" of receiving the product, free exchange is available for defective items.","main-v9.review.right.before.line3":"However, exchanges may not be possible for simple change of mind or damaged product value. Please contact our customer center for more details.","main-v9.review.right.before.line4":"Thank you.","main-v9.review.right.caption.coming_soon":"Coming soon","main-v9.review.right.caption.description":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","main-v9.review.right.caption.description_mobile":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","main-v9.review.right.caption.title":"Suggested improvements","main-v9.review.right.improvement_title":"Suggested improvement","main-v9.review.right.related_consultations":"Related conversations","main-v9.review.subtitle":"Know exactly how your AI is performing.\nIt evaluates conversation quality and suggests how to improve so resolution rates keep increasing.","main-v9.review.title":"Continuous improvement","main-v9.rule.after.bubble1":"Can I get a refund on the cream I bought last week?","main-v9.rule.after.bubble2":"Could you tell me the purchase date and if it's been opened?","main-v9.rule.after.bubble3":"I bought it last Wednesday, unopened.","main-v9.rule.after.bubble4.line1":"Since it's unopened and within 7 days,","main-v9.rule.after.bubble4.line2":"a return/refund is available. Let me help you.","main-v9.rule.alf_name":"AI Agent ALF","main-v9.rule.banner":"Looks clear! This should work well.","main-v9.rule.before.bubble1":"Can I get a refund on the cream I bought last week?","main-v9.rule.before.bubble2.line1":"Yes! A 100% refund is available.","main-v9.rule.before.bubble2.line2":"Would you like a discount coupon too?","main-v9.rule.before.bubble3.line1":"Refunds are available within 7 days for unopened items.","main-v9.rule.before.bubble3.line2":"Coupons cannot be issued. Sorry for the confusion.","main-v9.rule.before.bubble4":"What?...","main-v9.rule.card.payment.body":"ALF prioritizes data accuracy. Only provide verified information.","main-v9.rule.card.payment.bullet1":"Don't make assumptions about external banking status.","main-v9.rule.card.payment.bullet2":"Explain fees and exchange rates clearly and simply.","main-v9.rule.card.payment.title":"International payments","main-v9.rule.card.shipping.body":"ALF values customers's patience. Provide transparent shipping updates.","main-v9.rule.card.shipping.bullet1":"Don't confirm delivery dates when tracking isn't available.","main-v9.rule.card.shipping.bullet2":"Empathize with excitement and use a friendly, trustworthy tone.","main-v9.rule.card.shipping.title":"Shipping inquiries","main-v9.rule.card.tone.body":"ALF is a friendly CX manager. Guide customers warmly about the brand.","main-v9.rule.card.tone.bullet1":"Use a warm, trustworthy yet casual tone.","main-v9.rule.card.tone.bullet2":"Keep responses concise and focused on the question.","main-v9.rule.card.tone.title":"Default CX tone","main-v9.rule.description.full":"AI that makes things up or breaks policy is a risk. Set clear rules, and ensure every response stays accurate and on-brand.","main-v9.rule.description.line1":"AI that makes things up or breaks policy is a risk.","main-v9.rule.description.line2":"Set clear rules, and ensure every response stays accurate and on-brand.","main-v9.rule.feature.description":"Apply different rules based on inquiry type, customer data, or context and turn them on or off anytime.","main-v9.rule.feature.title":"Define how AI responds","main-v9.rule.filter_count":"2 filters","main-v9.rule.problem.after.description":"Set rules to build a safe, reliable AI agent.","main-v9.rule.problem.after.title":"AI with rules applied","main-v9.rule.problem.before.description":"AI without rules leads to inconsistent answers, confusion, and risk.","main-v9.rule.problem.before.title":"AI without guardrails","main-v9.rule.tag":"Rules","main-v9.rule.title":"Rules you can trust","main-v9.sankey.caption":"Click to explore real customer data","main-v9.sankey.description.line1":"From first response to product recommendations","main-v9.sankey.description.line2":"and post-chat surveys,","main-v9.sankey.description.line3":"AI resolves the majority of repetitive inquiries,","main-v9.sankey.description.line4":"freeing your team to focus on complex, high-value conversations.","main-v9.sankey.modal.add_filter":"Add filter","main-v9.sankey.modal.badge.member":"Member","main-v9.sankey.modal.cell.involved":"Involved","main-v9.sankey.modal.cell.not_involved":"Not Involved","main-v9.sankey.modal.cell.not_responded":"Not Responded","main-v9.sankey.modal.cell.responded":"Responded","main-v9.sankey.modal.cell.team":"CX Team","main-v9.sankey.modal.consultation.1.message.1.text":"Hello!","main-v9.sankey.modal.consultation.1.message.2.source.question":"","main-v9.sankey.modal.consultation.1.message.2.text":"Hello! Welcome to Channel Shop. How can I help you today?","main-v9.sankey.modal.consultation.1.message.3.text":"Can I get a refund?","main-v9.sankey.modal.consultation.1.message.4.source.question":"Refund Policy","main-v9.sankey.modal.consultation.1.message.4.text":"You can request a refund within 7 days of purchase.","main-v9.sankey.modal.consultation.1.message.5.text":"Do you offer payment plans?","main-v9.sankey.modal.consultation.1.message.6.source.question":"Payment Plans","main-v9.sankey.modal.consultation.1.message.6.text":"We offer flexible payment plans based on your order amount:\n\n⢠$50+: 2â5 payments\n⢠$1,000+: 6 payments\n⢠$2,000+: 12 payments","main-v9.sankey.modal.consultation.1.message.7.text":"Was this helpful? If you have any other questions, please feel free to ask!","main-v9.sankey.modal.consultation.1.name":"Jenny","main-v9.sankey.modal.consultation.1.tags":"Return,Ent","main-v9.sankey.modal.consultation.2.message.1.text":"It's been 3 days since I ordered, but the delivery hasn't started yet. When will it be shipped?","main-v9.sankey.modal.consultation.2.message.2.source.question":"When will the delivery start?","main-v9.sankey.modal.consultation.2.message.2.text":"Hello! Welcome to Channel Shop. You're curious about the delivery status. Please provide your order number, and I'll check it for you right away.","main-v9.sankey.modal.consultation.2.message.3.text":"It's CS-20260316-8821.","main-v9.sankey.modal.consultation.2.message.4.text":"Your order is being prepared and will ship today.\n\nTracking will be sent by text once it's on the way. ð","main-v9.sankey.modal.consultation.2.message.5.text":"Ah, got it. Thank y
1042ou!","main-v9.sankey.modal.consultation.2.message.6.text":"Was this helpful? If you have any other questions, please feel free to ask!","main-v9.sankey.modal.consultation.2.name":"Max","main-v9.sankey.modal.consultation.2.tags":"Shipping","main-v9.sankey.modal.consultation.3.message.1.text":"I received the product, but it's a different color than what I ordered.","main-v9.sankey.modal.consultation.3.message.2.source.question":"Wrong Product Delivered","main-v9.sankey.modal.consultation.3.message.2.text":"We sincerely apologize for the inconvenience.\n\nIf you received the wrong color, we can exchange it. Please share your order number and the color you received.","main-v9.sankey.modal.consultation.3.message.3.text":"The order number is CS-20260318-3342, and I ordered black but received khaki.","main-v9.sankey.modal.consultation.3.message.4.text":"After checking your order details, you did order black. Since the shipping error is confirmed, I will connect you to a representative.","main-v9.sankey.modal.consultation.3.message.5.name":"Cleo","main-v9.sankey.modal.consultation.3.message.5.text":"Hi Sam, we're so sorry about the mix-up. We have black in stock and will ship it today. The courier will collect the khaki item.","main-v9.sankey.modal.consultation.3.message.6.text":"You can ship it today?","main-v9.sankey.modal.consultation.3.message.7.text":"Yes, it will ship this afternoon and should arrive tomorrow. Pickup will be scheduled at the same time, and we'll text you the courier's contact details.","main-v9.sankey.modal.consultation.3.message.8.text":"Great! Thank you for handling this quickly.","main-v9.sankey.modal.consultation.3.name":"Sam","main-v9.sankey.modal.consultation.3.tags":"Defect,Exchange","main-v9.sankey.modal.consultation.4.message.1.text":"I just placed an order, can I cancel it? I chose the wrong color.","main-v9.sankey.modal.consultation.4.message.2.text":"If you just placed the order, it might still be possible to cancel!\n\nCould you please provide your order number?","main-v9.sankey.modal.consultation.4.message.3.text":"CS-20260318-0374","main-v9.sankey.modal.consultation.4.message.4.text":"Your order is still in pre-shipment and hasn't been paid. I'll cancel it now.\n\nYour refund will be issued to your card within 1â3 business days, depending on your card issuer.","main-v9.sankey.modal.consultation.4.message.5.text":"That was super fast, thank you! I'll reorder with the correct color ð","main-v9.sankey.modal.consultation.4.message.6.text":"Glad I could help! If you have any other questions, please feel free to ask.","main-v9.sankey.modal.consultation.4.name":"Hannah","main-v9.sankey.modal.consultation.4.tags":"Order Cancel","main-v9.sankey.modal.consultation.5.message.1.text":"I entered the coupon code, but it keeps showing a \"Not usable\" error.","main-v9.sankey.modal.consultation.5.message.2.source.question":"Coupon Errors","main-v9.sankey.modal.consultation.5.message.2.text":"Sorry for the inconvenience. The coupon may not apply due to minimum spend, category restrictions, or usage limits.","main-v9.sankey.modal.consultation.5.message.3.text":"I've checked all the conditions and they're all met, but it still doesn't work. Isn't there an error?","main-v9.sankey.modal.consultation.5.message.4.text":"For an accurate check, I will connect you to a representative.","main-v9.sankey.modal.consultation.5.message.5.name":"Lily","main-v9.sankey.modal.consultation.5.message.5.text":"Hello, Will! Could you please tell me the coupon code you want to use?","main-v9.sankey.modal.consultation.5.message.6.text":"SHOP15OFF","main-v9.sankey.modal.consultation.5.message.7.name":"River","main-v9.sankey.modal.consultation.5.message.7.text":"This coupon is for new members only, so it can't be used on your account.\n\nSorry for the confusion, would you like a 10% off coupon instead?","main-v9.sankey.modal.consultation.5.message.8.text":"Oh, I see. Yes, I'd appreciate it if you could issue it.","main-v9.sankey.modal.consultation.5.message.9.name":"Lily","main-v9.sankey.modal.consultation.5.message.9.text":"The coupon has been issued!","main-v9.sankey.modal.consultation.5.name":"Will","main-v9.sankey.modal.consultation.5.tags":"Coupon,Payment","main-v9.sankey.modal.consultation.6.message.1.text":"Hello, I want to return the clothes because the size doesn't fit.","main-v9.sankey.modal.consultation.6.message.2.name":"Cleo","main-v9.sankey.modal.consultation.6.message.2.text":"Hi Sarah, sorry the size didn't fit. I'll help with the return, could you share your order number?","main-v9.sankey.modal.consultation.6.message.3.text":"It's CS-20260315-2209. The tag is still attached.","main-v9.sankey.modal.consultation.6.message.4.text":"Thanks! I'll arrange a pickup for tomorrow morning.\n\nRefunds are processed within 2â3 business days after pickup.\n\nCan I confirm the pickup address on file?","main-v9.sankey.modal.consultation.6.message.5.text":"Yes, please use the registered address!","main-v9.sankey.modal.consultation.6.message.6.name":"Cleo","main-v9.sankey.modal.consultation.6.message.6.text":"All set ð I'll text you the driver's contact on pickup day.\n\nLet me know if you need anything else.","main-v9.sankey.modal.consultation.6.name":"Sarah","main-v9.sankey.modal.consultation.6.tags":"Return,Refund","main-v9.sankey.modal.consultation.7.message.1.text":"I checked the tracking number and see \"No Information,\" is it a delivery error?","main-v9.sankey.modal.consultation.7.message.2.text":"Hello! It may take about 2 to 4 hours for the courier's system to reflect the tracking number right after registration.","main-v9.sankey.modal.consultation.7.message.3.text":"Even though I received a text saying it was sent yesterday afternoon?","main-v9.sankey.modal.consultation.7.message.4.text":"If it's been over 12 hours and tracking still isn't working, there may be an issue.\n\nLet me check, c
1042ould you share your order number?","main-v9.sankey.modal.consultation.7.message.5.text":"CS-20260317-5513","main-v9.sankey.modal.consultation.7.message.6.text":"I've checked and the tracking is active and your order is in transit.\n\nIt's expected to arrive this afternoon or tomorrow morning. Thanks for your patience!","main-v9.sankey.modal.consultation.7.message.7.text":"Oh, I see. Thank you!","main-v9.sankey.modal.consultation.7.message.8.text":"I'm glad to hear that it was helpful! If you have any other questions, please feel free to ask.","main-v9.sankey.modal.consultation.7.name":"Harry","main-v9.sankey.modal.consultation.7.tags":"Shipping","main-v9.sankey.modal.consultation_list":"Chat List","main-v9.sankey.modal.go_to_chat":"Jump to this chat","main-v9.sankey.modal.matched_question":"Matched question","main-v9.sankey.modal.table.agent_responded":"Operator Response Status","main-v9.sankey.modal.table.alf_cx_score":"ALF CX score","main-v9.sankey.modal.table.alf_involved":"ALF Involvement","main-v9.sankey.modal.table.assignee":"Assignee","main-v9.sankey.modal.table.follower":"Follower","main-v9.sankey.modal.table.service":"Service","main-v9.sankey.modal.table.summary":"Summary","main-v9.sankey.modal.table.tags":"Tags","main-v9.sankey.modal.table.team":"Team","main-v9.sankey.modal.table.user_chat":"User Chat","main-v9.sankey.modal.total_count":"Total \u003cstrong\u003e{{count}}\u003c/strong\u003e items","main-v9.sankey.modal.view_settings":"Display Settings","main-v9.sankey.node.agent_responded":"ALF Unresolved","main-v9.sankey.node.alf_involved":"ALF Involved","main-v9.sankey.node.alf_not_involved":"ALF Not Involved","main-v9.sankey.node.alf_resolved":"ALF Resolved","main-v9.sankey.node.consultation":"Chats","main-v9.sankey.node.dissatisfied":"Negative","main-v9.sankey.node.satisfied":"Positive","main-v9.sankey.title.line1":"Let AI handle the 80%.","main-v9.sankey.title.line2":"Your team handles the 20% that matters.","main-v9.sankey.tooltip.preview.row1.created_time":"1m ago","main-v9.sankey.tooltip.preview.row1.sent_time":"3h ago","main-v9.sankey.tooltip.preview.row1.status":"Resolved","main-v9.sankey.tooltip.preview.row2.created_time":"5m ago","main-v9.sankey.tooltip.preview.row2.sent_time":"1d ago","main-v9.sankey.tooltip.preview.row2.status":"Unresolved","main-v9.sankey.tooltip.preview.row3.created_time":"30m ago","main-v9.sankey.tooltip.preview.row3.sent_time":"5h ago","main-v9.sankey.tooltip.preview.row3.status":"Resolved","main-v9.sankey.tooltip.preview.row4.created_time":"1h ago","main-v9.sankey.tooltip.preview.row4.sent_time":"10m ago","main-v9.sankey.tooltip.preview.row4.status":"Resolved","main-v9.sankey.tooltip.text":"Click on the chart to see the data in detail.","main-v9.section_band.channel_talk.cta_label":"Learn more","main-v9.section_band.channel_talk.eyebrow":"Customer conversations, reinvented","main-v9.section_band.channel_talk.title":"Channel Talk, the AI platform\nbuilt for customer conversations","main-v9.section_band.channel_works.cta_label":"Learn more","main-v9.section_band.channel_works.eyebrow":"Work, reinvented","main-v9.section_band.channel_works.title":"Channel Works, where all your work comes together","main-v9.section_band.cos.cta_label":"Learn more","main-v9.section_band.cos.eyebrow":"From analysis to action, CoS","main-v9.section_band.cos.title":"AI CoS, Your AI Chief of Staff","main-v9.task.after.bubble1":"Please cancel my order","main-v9.task.after.bubble2":"Sure! Could you tell me the product name?","main-v9.task.after.bubble3":"Green Tea Toner","main-v9.task.after.bubble4.line1":"Order #OZ1392 placed 3 days ago â","main-v9.task.after.bubble4.line2":"Green Tea Toner cancellation has been submitted.","main-v9.task.after.completion":"Order cancelled","main-v9.task.alf_name":"AI Agent ALF","main-v9.task.before.bubble1":"Please cancel my order","main-v9.task.before.bubble2.line1":"Sure! Cancellations are available within","main-v9.task.before.bubble2.line2":"7 days of purchase. When did you order?","main-v9.task.before.bubble3":"I ordered 3 days ago. Please cancel it.","main-v9.task.before.bubble4.line1":"Yes, your order from 3 days ago","main-v9.task.before.bubble4.line2":"is eligible for cancellation.","main-v9.task.before.bubble5":"I said cancel it already!","main-v9.task.description.full":"Go beyond responses. Let AI resolve issues by completing real tasks like canceling orders or updating bookings.","main-v9.task.description.line1":"Go beyond responses. Let AI resolve issues by completing real tasks","main-v9.task.description.line2":"like canceling orders or updating bookings.","main-v9.task.feature.description":"Let AI handle real workflows, not just conversations. Set actions with
1042natural language and connect to your systems to automate tasks end-to-end.","main-v9.task.feature.description_mobile":"Let AI handle real workflows, not just conversations. Set actions with natural language and connect to your systems to automate tasks end-to-end. (JavaScript)","main-v9.task.feature.title":"Automate Tasks","main-v9.task.flow.complete":"Complete","main-v9.task.flow.step_a.description":"Write JavaScript code.","main-v9.task.flow.step_a.title":"A. Fetch order list \u0026 shipping status","main-v9.task.flow.step_b.description.line1":"Add detailed instructions for","main-v9.task.flow.step_b.description.line2":"the task to perform.","main-v9.task.flow.step_b.title":"B. Display orders \u0026 identify selection","main-v9.task.flow.step_c.title":"C. Submit cancellation","main-v9.task.flow.step_d.title":"D. Cancellation confirmation","main-v9.task.flow.trigger_label":"Trigger","main-v9.task.flow.trigger_prompt.line1":"You are a chatbot for processing order","main-v9.task.flow.trigger_prompt.line2":"cancellations and refunds. When a customer says \"cancel\"...","main-v9.task.flow.trigger_title":"Cancel Order","main-v9.task.panel.aria.close":"Close","main-v9.task.panel.aria.maximize":"Maximize","main-v9.task.panel.b.instruction.ask":"After showing the order list, naturally ask which order the customer wants to cancel.","main-v9.task.panel.b.instruction.ask_example":"e.g. \"Which order would you like to cancel?\" or \"Would you like to cancel order #1?\"","main-v9.task.panel.b.instruction.example_a":"Product A, Order Status: In Transit","main-v9.task.panel.b.instruction.example_b":"Product B, Order Status: Payment Complete","main-v9.task.panel.b.instruction.example_c":"Product C, Order Status: Preparing Shipment","main-v9.task.panel.b.instruction.example_label":"Example output:","main-v9.task.panel.b.instruction.format_label":"Output format:","main-v9.task.panel.b.instruction.format_template":"{index}. Product Name, Order Status: {deliveryInfo}","main-v9.task.panel.b.instruction.heading_1":"1. Display Order List","main-v9.task.panel.b.instruction.heading_2":"2. Identify Order","main-v9.task.panel.b.instruction.heading_3":"3. Notes","main-v9.task.panel.b.instruction.heading_4":"4. Save Order Number","main-v9.task.panel.b.instruction.match_intro":"If the customer enters an orderId directly, there may be typos,","main-v9.task.panel.b.instruction.match_then":"so compare with actual orderIds in the array and find the closest match.","main-v9.task.panel.b.instruction.notice":"If the requested index or orderId is not in the array, respond with:","main-v9.task.panel.b.instruction.notice_example":"e.g. \"We couldn't find that order. Could you provide the order number again?\"","main-v9.task.panel.b.instruction.read_then":"Read the array and display the order list in the format below.","main-v9.task.panel.b.instruction.save_intro":"Once the appropriate orderId is found from the customer's selection,","main-v9.task.panel.b.instruction.save_then":"save the value to","main-v9.task.panel.b.instruction.specify.bullet1":"Product A â Direct product name mention","main-v9.task.panel.b.instruction.specify.bullet2":"\"The first one\", \"Top one\", \"Last one\" â Relative position","main-v9.task.panel.b.instruction.specify.bullet3":"\"Order 123456\" â Direct orderId input","main-v9.task.panel.b.instruction.specify_intro1":"Interpret the customer response to","main-v9.task.panel.b.instruction.specify_intro2":"find the orderId in the array.","main-v9.task.panel.b.instruction.specify_methods":"Customers may specify their order in these ways:","main-v9.task.panel.b.next_step":"C. Submit cancellation","main-v9.task.panel.b.read_label":"Read: ","main-v9.task.panel.b.section_title":"Instructions","main-v9.task.panel.b.title":"B. Order cancellation \u0026 eligibility","main-v9.task.panel.code.cancel_comment":"// cafe24 cancel","main-v9.task.panel.code.help_link":"Developer Guide","main-v9.task.panel.code.help_text":" to write your co
1042de.","main-v9.task.panel.code.next_step_b":"B. Fetch orders \u0026 check eligibility","main-v9.task.panel.code.section_title":"Code","main-v9.task.panel.d.alf_info.change":"Change","main-v9.task.panel.d.alf_info.text":"Sent as '{ALF}' bot profile.","main-v9.task.panel.d.message.button":"Go to Order List","main-v9.task.panel.d.message.line1":"Your cancellation request has been submitted. ð¤","main-v9.task.panel.d.message.line2":"We'll notify you via message once the refund is processed.","main-v9.task.panel.d.message.line3":"For bank transfer or virtual account payments, refunds are processed every Wednesday afternoon.","main-v9.task.panel.d.message.line4":"You can check the cancellation status using the button below.","main-v9.task.panel.d.next_step_complete":"Task Complete","main-v9.task.panel.d.section_title":"Message","main-v9.task.panel.d.title":"D. Cancellation Confirmation","main-v9.task.panel.refine":"Refine","main-v9.task.panel.service_block.button":"Channel Talk Message","main-v9.task.panel.service_block.label":"Service","main-v9.task.panel.transition.next_step":"Go to next step","main-v9.task.panel.transition.single_node":"Go to single step","main-v9.task.panel.trigger.body.exclude.bullet1":"Exchange, return, shipping inquiry, or other requests","main-v9.task.panel.trigger.body.exclude.bullet2":"Only asking about policies or procedures","main-v9.task.panel.trigger.body.exclude.bullet3":"When 'cancel' refers to something other than an order","main-v9.task.panel.trigger.body.exclude_intro":"Does not trigger in these cases:","main-v9.task.panel.trigger.body.heading_exclude":"[Exclusion Conditions]","main-v9.task.panel.trigger.body.heading_include":"[Trigger Conditions]","main-v9.task.panel.trigger.body.include.bullet1":"When the user explicitly wants to cancel an order","main-v9.task.panel.trigger.body.include.bullet2":"e.g. \"I want to cancel my order\" \"Please cancel my payment\" \"Can I cancel the order I just placed?\"","main-v9.task.panel.trigger.body.include_intro":"Triggers when the intent clearly includes:","main-v9.task.panel.trigger.body.p1":"This task triggers only when the customer's intent is to actually cancel an order.","main-v9.task.panel.trigger.body.p2":"Does not trigger for orders from external platforms or marketplaces.","main-v9.task.panel.trigger.next_step.a":"A. Identify order to cancel","main-v9.task.panel.trigger.section_title":"Trigger","main-v9.task.panel.trigger.title":"Order Cancellation \u0026 Refund","main-v9.task.problem.after.description":"Understand requests and complete tasks through automated actions.","main-v9.task.problem.after.title":"Execute customer requests directly","main-v9.task.problem.after.title_mobile":"Execute customer requests directly","main-v9.task.problem.before.description.line1":"If AI only repeats policies, conversations drag on","main-v9.task.problem.before.description.line2":"and customers get frustrated.","main-v9.task.problem.before.description.mobile":"If AI only repeats policies, conversations drag on and customers get frustrated.","main-v9.task.problem.before.title":"Answers without action","main-v9.task.tag":"Tasks (actions)","main-v9.task.title":"Actionable support","main-v9.team_chat.body.bae1.line1":"When applying coupons in the web cart, the discount shows as $0.","main-v9.team_chat.body.bae1.line2":"It's applied at checkout but not reflected on screen. We've received three inquiries.","main-v9.team_chat.body.bae2":"@Stan Thanks for the quick response! I'll inform customers that it will be fixed soon ð","main-v9.team_chat.body.han.line1":"We've received three consecutive reports of orders not appearing after payment.","main-v9.team_chat.body.han.line2":"It seems to be a payment-order linkage issue. Please check.","main-v9.team_chat.body.kim1.line1":"A customer requested an exchange because the sole of shoes purchased 3 months ago came off.","main-v9.team_chat.body.kim1.line2":"Although the 14-day return period has passed, it appears to be a manufacturing defect. How should we handle this?","main-v9.team_chat.body.lee.first":"Can anyone help with this? ð¢","main-v9.team_chat.body.lee2":"This issue is resolved! Thank you.","main-v9.team_chat.broadcast.label":"Replied to a thread:","main-v9.team_chat.broadcast.preview1":"There are two errors occurring below, can someone check?","main-v9.team_chat.channel.bug.subtitle":"Bugs","main-v9.team_chat.comment_count":"{{count}} reply(s)","main-v9.team_chat.comment_today":"Today 2:21 PM","main-v9.team_chat.lnb.channel.boardgame":"Board-Games","main-v9.team_chat.lnb.channel.bug":"Bugs","main-v9.team_chat.lnb.channel.chitchat":"Chit-Chat","main-v9.team_chat.lnb.channel.feedback":"Customer-Feed...","main-v9.team_chat.lnb.channel.group":"General","main-v9.team_chat.lnb.channel.korea_office":"US Office","main-v9.team_chat.lnb.channel.notice":"Announcement","main-v9.team_chat.lnb.channel.product":"Product","main-v9.team_chat.lnb.channel.release":"Releases","main-v9.team_chat.lnb.channel.tf_app_renewal":"(TF) App-Renewal","main-v9.team_chat.lnb.channel.tf_seasonsale":"(TF) Season-Sale","main-v9.team_chat.lnb.channel.tf_settlement":"(TF) Settlement-Sy...","main-v9.team_chat.lnb.dm":"Direct Messages","main-v9.team_chat.lnb.mentions":"Mentions \u0026 Reactions","main-v9.team_chat.lnb.saved":"Saved Messages","main-v9.team_chat.lnb.scheduled":"Scheduled Messages","main-v9.team_chat.lnb.section.casual":"Casual","main-v9.team_chat.lnb.section.important":"Important","main-v9.team_chat.lnb.section.in_progress":"Projects","main-v9.team_chat.lnb.threads":"Threads","main-v9.team_chat.lnb.title":"Team chat","main-v9.team_chat.lnb.unread_pill":"Unread messages","main-v9.team_chat.thread.divider":"5 reply(s)","main-v9.team_chat.thread.first":"There are two errors occurring, is there anyone who can check on this?","main-v9.team_chat.thread.first_question":"Can anyone help with this? ð¢","main-v9.team_chat.thread.kim_check":"I can check this!","main-v9.team_chat.thread.kim_done1":"The fix is being deployed now and will resolve the issue.","main-v9.team_chat.thread.kim_done2":"This issue is resolved! Thank you.","main-v9.team_chat.thread.lee_done":"This issue is resolved! Thank you.","main-v9.team_chat.thread.lee_thanks":"@Stan Thank you!","main-v9.team_chat.thread.shared":"Sent to chat room","main-v9.team_chat.thread.title":"Thread - Bugs","main-v9.trust.cert.sms":"ëë문ìì ì¡ì격ì¸ì¦","main-v9.trust.integration.title":"Works with your existing tools","main-v9.trust.link_more":"Learn more","main-v9.trust.partner.subtitle":"From setup to success, we help you get the most out of Channel Talk.","main-v9.trust.partner.title":"Our Partners","main-v9.trust.platform.cafe24":"ì¹´í24","main-v9.trust.platform.ezadmin":"ì´ì§ì´ë민","main-v9.trust.platform.godomall":"ê³ ë몰","main-v9.trust.platform.imweb":"ììì¹","main-v9.trust.platform.makeshop":"ë©ì´í¬ìµ","main-v9.trust.platform.sellmate":"ì
ë©ì´í¸","main-v9.trust.platform.shopby":"ìµë°ì´","main-v9.trust.platform.sixshop":"ìì¤ìµ","main-v9.trust.security.title":"Enterprise-grade security","main-v9.trust.stat.alf_resolved.label":"conversations answered by ALF","main-v9.trust.stat.channels.label":"Customers worldwide","main-v9.trust.stat.retention.label":"Retention rate","main-v9.works.card.cos.description":"From customer conversations to analytics and marketing, CoS is the AI brain behind Channel Works. It analyzes your business, recommends strategies, and takes action, all in one place.","main-v9.works.card.cos.title":"AI CoS","main-v9.works.card.customer.description":"Bring chats, calls, and every customer channel into one place. AI agent ALF automates up to 80% of customer conversations, turning every customer interaction into valuable customer insights.","main-v9.works.card.customer.title":"Customer","main-v9.works.card.team.description":"Team Chat keeps your team connected where customer conversations happen. Connect external data, build dashboards in Notebook, and share insights with your team.","main-v9.works.card.team.title":"Team","main-v9.works.cta_label":"Learn more","main-v9.works.description.line1":"Bring customer conversations, team collaboration, and analytics together in one AI platform.","main-v9.works.description.line2":"Turn customer feedback from Channel Talk into action with Channel Works.","main-v9.works.eyebrow":"All-in-One Workspace","main-v9.works.title.line1":"A workspace built","main-v9.works.title.line2":"around your customers"},"pricing-v2":{"pricing.additional-service.marketing.title":"Marketing","pricing.additional_feature.alf.description1":"Instantly resolves 20-30% of customer inquiries.","pricing.additional_feature.alf.description2":"Reduce costs with ALF, which is 6x more cost-effective than human agents.","pricing.additional_feature.alf.description3":"Provides 24/7 multilingual support in 33 languages.","pricing.additional_feature.alf.description4":"Non-developers can easily start AI support in just 5 minutes.","pricing.additional_feature.alf.pricing_example":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is a
1042pplied sequentially to each tiers as shown above.","pricing.additional_feature.alf.pricing_example.shopify":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is applied sequentially to each tiers as shown above.","pricing.additional_feature.alf.see_pricing":"Usage is calculated by the number of chats ALF resolves. See the purchase example below for billing estimates.","pricing.additional_feature.alf.title":"ALF Customer - AI Agent","pricing.additional_feature.alf.v2.banner":"ALF Customer v1 will be available only to existing users from October 30 to November 27. After this period, ALF v1 will be discontinued, and you can switch to the more powerful ALF v2.","pricing.additional_feature.alf.v2.description1":"Solve up to 80% of customer inquiries with powerful RAG + Tasks features.","pricing.additional_feature.alf.v2.description1_1":"Tasks, which handle complex requests directly, are provided free of charge.","pricing.additional_feature.alf.v2.description2":"Customers can easily resolve their issues and have a smooth, convenient experience with ALF.","pricing.additional_feature.alf.v2.description3":"Available 24/7, in 32 languages.","pricing.additional_feature.alf.v2.description4":"Even non-developers can set up AI-assisted chats in just 5 minutes.","pricing.additional_feature.alf.v2.description5":"Usage is tracked by ALF chat participation, and tasks are tracked separately by execution count. \nSee the example purchase plan for pricing details.","pricing.additional_feature.alf.v2.description5.free":"Usage is tracked by ALF chat participation. Tasks are provided free of charge.\nSee the example purchase plan for pricing details.","pricing.additional_feature.alf.v2.pricing_example":"If you're subscribed to the Growth Plan, and ALF participates in 1,000 chat sessions per month and executes 100 tasks per month:\n⢠ALF Chats: 1,000 à $0.50â¯USD = $500 USD\n⢠Tasks: 100 à $0.20â¯USD = $20 USD\nThe growth plan includes 30,000 AU at no additional cost. \nYour total usage fee would be $490 USD.","pricing.additional_feature.alf.v2.pricing_example.free":"If you're subscribed to the Growth Plan, and ALF participates in 1,000 chat sessions per month and executes 100 tasks per month:\n⢠ALF Chats: 1,000 à $0.50 USD = $500 USD\n⢠Tasks: Free\n⢠The growth plan includes 30,000 AU at no additional cost.\nYour total usage fee would be $470 USD.","pricing.additional_feature.alf.v2.show_legacy":"View ALF Customer v1 Pricing","pricing.additional_feature.alf.v2.table.chat.title":"ALF in Chat","pricing.additional_feature.alf.v2.table.chat.unit":"per chat participation","pricing.additional_feature.alf.v2.table.description":"ALF Customer usage is measured in ALF Units (AU) to consolidate usage across multiple features.\n(1â¯AU = $0.001â¯USD)","pricing.additional_feature.alf.v2.table.task.title":"Tasks","pricing.additional_feature.alf.v2.table.task.unit":"per task executed","pricing.additional_feature.alf.v2.table.task.unit.free":"Free","pricing.additional_feature.alf.v2.table.toggle.au":"View in AU units","pricing.additional_feature.alf.v2.table.toggle.price":"View in USD","pricing.additional_feature.alf.v2.title":"ALF Customer v2 - AI Agent","pricing.additional_feature.description":"Use as needed, pay for what you use","pricing.additional_feature.marketing.pricing_example":"Example 1: If you send 100,000 Channel Talk messages per month using the marketing feature:\n⢠30 messages X $0 = $0 (first 30 messages are free)\n⢠99,970 messages X $0.005 = $499.85\n\nThe total fee is $499.85. \n* Additional cost for sending messages to offline customers.\n\nExample 2: If you send 10,000 text messages (SMS) per month using the marketing feature:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠SMS sending cost: 10,000 messages X $0.01 = $100\n\nThe total fee is $149.85.\n\nExample 3: If you send 10,000 text messages per month to North American recipients using the marketing feature integrated
1042with Twilio:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠Twilio international SMS sending cost: Additional costs billed directly by Twilio.\n\nThe total fee is $49.85.","pricing.additional_feature.marketing.pricing_example.shopify":"Example 1: If you send 100,000 Channel Talk messages per month using the marketing feature:\n⢠30 messages X $0 = $0 (first 30 messages are free)\n⢠99,970 messages X $0.005 = $499.85\n\nThe total fee is $499.85. \n* Additional cost for sending messages to offline customers.\n\nExample 2: If you send 10,000 text messages (SMS) per month using the marketing feature:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠SMS sending cost: 10,000 messages X $0.01 = $100\n\nThe total fee is $149.85.\n\nExample 3: If you send 10,000 text messages per month to North American recipients using the marketing feature integrated with Twilio:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠Twilio international SMS sending cost: Additional costs billed directly by Twilio.\n\nThe total fee is $49.85.","pricing.additional_feature.title":"Add-ons","pricing.additional_feature.workflow.description1":"Create and automate customized scenarios for every customer and situation.","pricing.additional_feature.workflow.description2":"Manage the whole flow on a single screen, saving time and energy.","pricing.additional_feature.workflow.description3":"Set up various chatbots or active ALF (AI Agent) based on inquiry type.","pricing.additional_feature.workflow.description4":"Easy to set up, no coding required.","pricing.additional_feature.workflow.pricing_example":"If you run 2,000 workflows per month:\n⢠50 cases X $0 = $0 (first 50 cases are free)\n⢠1,950 jobs X $0.10 = $195 ($0.10 per job from 51 to 2,000 jobs)\nThe total fee is $195, which is applied sequentially to each tier as shown above.","pricing.additional_feature.workflow.pricing_example.shopify":"If you run 2,000 workflows per month:\n⢠50 cases X $0 = $0 (first 50 cases are free)\n⢠1,950 jobs X $0.10 = $195 ($0.10 per job from 51 to 2,000 jobs)\nThe total fee is $195, which is applied sequentially to each tier as shown above.","pricing.additional_feature.workflow.see_pricing":"Usage is calculated by Workflow actions. See the purchase example below for billing estimates.","pricing.additional_feature.workflow.title":"Workflow","pricing.annual_payment":"Annual","pricing.custom_report.ent.label":"Unlimited","pricing.custom_report.growth.label":"Up to 2","pricing.custom_report.helper_text":"Analyze chats using various criteria to improve both the chat experience and your business.","pricing.custom_report.title":"Custom Report","pricing.feature.alf":"ALF Customer v1","pricing.feature.alf-team":"ALF Team","pricing.feature.alf.helper_text.preview":"AI Agent ALF who answers customer inquiries on behalf of a counselor. Powerful RAG + Task feature can solve up to 80% of customer inquiries.","pricing.feature.alf.helper_text.team_member":"AI agent, ALF, responds to customer inquiries on behalf of staff. It resolves common inquiries based on commands appropriate to the content of the inquiry, FAQs registered in the channel, and documents.","pricing.feature.alf.preview":"ALF Customer","pricing.feature.au.given.100000":"100,000â¯AU Included","pricing.feature.au.given.30000":"30,000â¯AU Included","pricing.feature.contact_us":"Contact US","pricing.feature.documents.helper_text":"This feature allows you to centrally manage documents needed for customer support, such as user guides and FAQs, and utilize them as a knowledge database for the AI agent (ALF). You can easily publish the created documents on your website or use them during chats.","pricing.feature.limited_free":"FREE\n(for a limited time)","pricing.feature.marketing":"Marketing","pricing.feature.marketing.helper_text":"Based on customer data, you can send messages tailored to customer demographics, such as asking customers to visit you on your site. Create more clients by increasing return visits and repeat customers.","pricing.feature.security_package":"Security Bundle (SAML SSO, IP Restriction)","pricing.feature.security_package.helper_text":"You can configure single sign-on (SSO) and restrict access to allowed IP addresses for enhanced
1042security.","pricing.feature.workflow":"Workflow","pricing.feature.workflow.helper_text":"This function allows you to automate all aspects of customer service from inquiry start to end. This improves both the customer experience and operational efficiency.","pricing.free_plan.description.meet":"Meet (audio and video chat)","pricing.free_plan.description.team_chat":"Team messenger","pricing.free_plan.description.user_chat":"Live chat (with access to a 30-day history)","pricing.free_plan.summary":"The best option for team messaging and customer conversations!","pricing.monthly_payment":"Monthly","pricing.operation.helper_text":"Track key chat metrics, chat types, and goal achievement to understand overall chat performance.","pricing.operation.title":"Chat tags, chat goals, basic statistics","pricing.paid_plan.price_month":"/month","pricing.plan.early.mu.pricing_example":"If you add 2,000 more users to the Early Stage Plan (total MU 3,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠1,000 users X $0.02 = $20.00\nThe total additional cost is $50.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.early.mu.pricing_example.shopify":"If you add 2,000 more users to the Early Stage Plan (total MU 3,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠1,000 users X $0.02 = $20.00\nThe total additional cost is $50.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.growth.mu.pricing_example":"If you add 3,000 more users to the Growth Plan (total MU 6,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠2,000 users X $0.02 = $40.00\nThe total additional cost is $70.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.growth.mu.pricing_example.shopify":"If you add 3,000 more users to the Growth Plan (total MU 6,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠2,000 users X $0.02 = $40.00\nThe total additional cost is $70.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.preview.banner.description":"Check the new prices effective November 28","pricing.preview.banner.go_back":"View Current Prices","pricing.preview.banner.learn_more":"Learn More","pricing.preview.banner.title":"Advance Notice","pricing.qna.calculating_additional_feature.answer":"Add-on service fees are calculated based on actual usage.\nThe applicable rates are applied based on the number of executions (workflows) and message transmissions (marketing).\n*Each workflow execution is based on a single 'trigger' operation. For modular workflows, charges apply only when triggered directly through consultation. \n\nAdditional costs are incurred and billed separately in the following cases:\n⢠Using Follow-up notifications, Workflow, or the marketing tool to send SMS or Info Talk\n⢠Using via integration with CS Talk","pricing.qna.calculating_additional_feature.title":"How are add-on charges calculated?","pricing.team_chat.title":"Team messenger","pricing.user_chat.title":"Live chat","pricing2.additional_purchase_example.button":"See a purchase example","pricing2.additional_purchase_example.description.early_stage":"For 3,000 customer profiles under the Early Stage Plan, the first 1,000 are covered. The next 1,000 cost $0.03 each, the last 1,000 cost $0.02 each, totaling an extra $50.","pricing2.additional_purchase_example.description.growth":"With the Growth Plan for 6,000 MU, 3,000 are covered by the plan's base usage. For the next 1,000, the rate is $0.3 each, and $0.2 each for the remaining 2,000. Therefore, the additional cost is $70.","pricing2.addon.introduction.description":"Use as needed, pay for what you use.","pricing2.addon.introduction.subtitle":"With your plan subscription,","pricing2.addon.introduction.title":"Add-ons are available","pricing2.addon_introduction.badge":"Add-ons","pricing2.ai_chat_processing.description1":"AI-Enhanced Summaries: Elevate team productivity with automated conversation summaries","pricing2.ai_chat_processing.description2":"Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions","pricing2.ai_chat_processing.t
1042itle":"Post-processing by AI","pricing2.alf.pricing_notice.banner.badge":"Advance Notice","pricing2.alf.pricing_notice.banner.content":"As of November 1st, the ALF - AI Agent feature will require a paid plan. Enjoy free access until then.","pricing2.alimtalk.title":"Kakao Info-talk","pricing2.annual_discount.badge":"- 25%","pricing2.banner.badge":"Notice","pricing2.banner.content":"Check out the new pricing from Dec 14, 12PM (EST)","pricing2.banner.new_button.text":"See the new pricing","pricing2.banner.previous_button.text":"Return to current pricing","pricing2.conference_call.help_text":"Introducing Channel Talk's new online call feature. Calls are recorded and searchable. Talk to customers anytime, anywhere via the app, no landline needed.","pricing2.conference_call.title":"Meet (Call)","pricing2.customer_info_query.help_text":"Boost your customer service quality by promptly identifying VIP customers and leveraging their interaction histories.","pricing2.customer_info_query.title":"Customer profile management","pricing2.default_provision.title":"Usage included","pricing2.detail_plan.show":"Learn More","pricing2.document.title":"Documents","pricing2.earlystage_plan.addon.title":"You can purchase as much as your team requires","pricing2.earlystage_plan.introduction.card1.description1":"3,000 customers or fewer","pricing2.earlystage_plan.introduction.card1.description2.team_member":"10 employees or fewer","pricing2.earlystage_plan.introduction.card1.description3":"5 operators or fewer","pricing2.earlystage_plan.introduction.card1.title":"Perfect for teams with:","pricing2.earlystage_plan.introduction.card2.title":"Early Stage plan includes","pricing2.earlystage_plan.introduction.description":"This is a plan for small teams.\nIt provides sufficient usage and allows you to purchase additional MU and seats as you grow.","pricing2.earlystage_plan.introduction.subtitle":"For companies just starting out","pricing2.earlystage_plan.introduction.title":"Early Stage Plan","pricing2.earlystage_plan.monthly_payment.price":"$36","pricing2.earlystage_plan.monthly_payment.price.shopify":"$36","pricing2.earlystage_plan.subtitle":"Newly established companies","pricing2.earlystage_plan.title":"Early Stage","pricing2.earlystage_plan.yearly_payment.price":"$27","pricing2.earlystage_plan.yearly_payment.price.shopify":"$27","pricing2.enterprise.usage":"Contact us","pricing2.enterprise_plan.consulting.card.button":"Contact Us","pricing2.enterprise_plan.consulting.card.description":"An exclusive hotline for companies with yearly revenues exceeding $10M.\nClick the button below and our assigned manager will guide you through the new pricing.","pricing2.enterprise_plan.consulting.card.title":"Start 1:1 Consultation for Enterprise Companies","pricing2.enterprise_plan.introduction.card1.description":"Your account manager will offer tailored guidance, available through both online and offline.","pricing2.enterprise_plan.introduction.card1.description1":"1:1 personalized onboarding with a dedicated manager","pricing2.enterprise_plan.introduction.card1.description2":"Direct CX hotline for enterprise clients","pricing2.enterprise_plan.introduction.card1.description3":"Priority invitations to CX and marketing seminars","pricing2.enterprise_plan.introduction.card1.title":"Account Manager Consulting","pricing2.enterprise_plan.introduction.card2.description":"We safeguard our and our client's information, with continuous improvement to our systems.","pricing2.enterprise_plan.introduction.card2.help_text":"ISMS Certification Scope: Development and operation of the Channel Talk service\nISMS Validity Period: August 2, 2023 â August 1, 2026","pricing2.enterprise_plan.introduction.card2.title":"Trustworthy Security","pricing2.enterprise_plan.introduction.cta_text":"Learn more","pricing2.enterprise_plan.introduction.description":"An assigned manager will guide you through the pricing after a custom consultation.\nTake advantage of benefits designed for enterprise companies.","pricing2.enterprise_plan.introduction.subtitle":"For companies with more than $10M in annual revenue","pricing2.enterprise_plan.introduction.title":"Enterprise Plan","pricing2.enterprise_plan.price":"Contact Us","pricing2.enterprise_plan.subtitle":"Companies with annual sales of over $10M","pricing2.enterprise_plan.title":"Enterprise","pricing2.faq.discount.answer":"For Early Stage and Growth Plans, you can receive a 25% discount on the following items when prepaying for an annual contract (excluding costs of SMS, Kakao Info Talk, Kakao CS Talk, phone numbers, and outbound calls):\n\n⢠Plan: Instead of monthly recurring payments, if you prepay for a full year, a 25% discount will be applied to the price.\n ⢠MU, Seat Additions: If the MU and seat allocation included in the plan is insufficient, additional purchases can be made. By predicting the monthly usage and prepaying for a full year (recharging), you can receive a 25% discount. \n ⢠Add-on Services: For add-on services charged based on usage, if you prepay for one yearâs worth of usage under an annual contract, a 25% discount will apply.\n\nFor the Enterprise Plan, please contact us for a customized quote.","pricing2.faq.discount.answer_new":"You can get a 25% discount by prepaying for one year of your subscription plan and additional usage. Discount excludes actual costs for SMS, Kakao Info Talk, Kakao CS Talk, phone numbers, and outbound calls. Prepaid options are available for plans, MU, seats, and add-ons.","pricing2.faq.discount.question":"Do you offer discounts?","pricing2.faq.features_price.answer":"Charge for the add-ons are based on usage. Rates may vary with the number of activations and messages sent. Extra costs apply for the Follow-up notifications and marketing messages.","pricing2.faq.features_price.question":"How do you calculate the cost for add-on features?","pricing2.faq.how_to_payment.answer":" ⢠Monthly Subscription: Initial plan subscription is prepaid. After a month, additional usage from the previous month and the next month's plan subscription are charged together.\n\n ⢠Yearly Subscription: Pay for a year's plan at once. Additional usage can be also purchased annually or paid monthly. A discount is offered for yearly subscriptions.\n \n* There are no extra charges for the features you are subscribed to if you are currently on a yearly plan that started before the new pricing release. (However, additional costs may occur for MU)","pricing2.faq.how_to_payment.question":"How
1042is the payment processed?","pricing2.faq.mu.answer":"MU (Managed User) is the total customer profiles in the Contacts. Channel Talk provides storage for customer DB, and offers intuitive cost management due to direct customer count visibility.","pricing2.faq.mu.question":"What is MU?","pricing2.faq.plan_diff.answer.team_member":"Each plan includes MU, basic and operator seats. Early stage and Growth plans vary in usage limits. \n\nIf exceeding 3,000 MU, 10 team members, and 5 operators, please use the Growth plan. Companies with over $10M in annual revenue must use the Enterprise plan, offering ample usage, customized consulting, and tech support.","pricing2.faq.plan_diff.link":"Contact for enterprise inquiries","pricing2.faq.plan_diff.question":"What is the difference between the plans?","pricing2.faq.refund.answer":"Daily usage is deducted from refunds for the plan subscription. If on a yearly billing cycle, the post-penalty for discounted costs may apply from the refund. Upfront usage of MU, seats, and add-ons is non-refundable.","pricing2.faq.refund.question":"What is the refund policy?","pricing2.faq.seat_diff.answer.team_member":" ⢠Basic Seat: Essential for all team members in a channel, enabling participating in a customer conversation as a follower and team communication, even without an operator seat.\n\n ⢠Operator Seat: Allows handling and managing all customer interactions, including customer conversations and data management.","pricing2.faq.seat_diff.question":"What is the difference between the basic seat and the operator seat?","pricing2.faq.shopify.answer":"When integrating Channel Talk with the Shopify app, payment must be made through Shopify in accordance with Shopifyâs policies. Payments are processed in USD, and Channel Talk's North American pricing policy applies. The exchange rate may fluctuate in real-time. A value-added tax (10%) will be applied at the time of billing.","pricing2.faq.shopify.link":"View North American Pricing Policy","pricing2.faq.shopify.question":"How do payments work when Channel Talk is connected to Shopify?","pricing2.faq.tax.description":"Tax(10%) will be applied.","pricing2.faq.usage.answer.team_member":"All costs are based on the previous month's data. \n ⢠MU: Highest number of customer profiles in the Contacts\n ⢠Basic seats: Number of team members in the channel\n ⢠Operator seats: Team Members who utilized the operator seat function\n ⢠Add-ons Usage: Total usage of each feature","pricing2.faq.usage.question":"At what point is the usage calculated?","pricing2.follow_up.help_text":"Follow-up notifications allow you to continue conversations via text and email even if the customer leaves the website. Ask for their contact details to ensure they don't miss any responses from you.","pricing2.follow_up.title":"Follow-up notifications","pricing2.free_plan.description_1":"Basic messaging is available, with limited access to full live chat features.","pricing2.free_plan.description_2":"Team messenger","pricing2.free_plan.description_3":"Live chat (with access limited to a 30-day history)","pricing2.free_plan.price":"FREE","pricing2.free_plan.price.shopify":"$0","pricing2.free_plan.subtitle":"For teams that only need basic chat and video conferencing","pricing2.free_plan.title":"FREE","pricing2.growth.no_limit":"Add unlimited","pricing2.growth_plan.addon.title":"You can purchase as much as your company requires","pricing2.growth_plan.introduction.card1.description1":"With over 3,000 customers","pricing2.growth_plan.introduction.card1.description2":"Growing towards $10M in annual revenue","pricing2.growth_plan.introduction.card1.description3":"Looking to tailor their MU and seat usage","pricing2.growth_plan.introduction.card1.title":"Perfect for companies","pricing2.growth_plan.introduction.card2.title":"Growth plan includes","pricing2.growth_plan.introduction.description":"This plan is for companies on the path to rapid growth.\nYou can purchase as many MU and seats as you need, without any limit, according to your company size.","pricing2.growth_plan.introduction.subtitle":"For fast-growing companies","pricing2.growth_plan.introduction.title":"Growth Plan","pricing2.growth_plan.monthly_payment.price":"$96","pricing2.growth_plan.monthly_payment.price.preview":"$120","pricing2.growth_plan.monthly_payment.price.shopify":"$96","pricing2.growth_plan.monthly_payment.price.shopify.preview":"$120","pricing2.growth_plan.subtitle":"Fast-growing companies","pricing2.growth_plan.title":"Growth","pricing2.growth_plan.yearly_payment.price":"$72","pricing2.growth_plan.yearly_payment.price.preview":"$90","pricing2.growth_plan.yearly_payment.price.shopify":"$72","pricing2.growth_plan.yearly_payment.price.shopify.preview":"$90","pricing2.intro.description":"Choose a plan that suits your needs, from small teams to enterprises.","pricing2.intro.estimate_simulator":"Price Calculator","pricing2.intro.title":"New Pricing Tailored to Your Business","pricing2.logo_collection.title":"%s+ Companies Believe in Channel Talk","pricing2.manager.title":"Basic","pricing2.manager_seat.early_stage.limit":"Add up to 10 seats","pricing2.manager_seat.early_stage.usage":"5 seats","pricing2.manager_seat.growth.limit":"Add up to 2,500 seats","pricing2.manager_seat.growth.usage":"5 seats","pricing2.manager_seat.help_text.team_member":"Basic seats come with a standard team messenger and allow viewing user chats and having access to customer profile data.","pricing2.manager_seat.title.team_member":"Basic seats","pricing2.manager_seat.title_simple":"Basic seats","pricing2.marketing.description1":"Turn new customers into regulars with retention marketing.","pricing2.marketing.description2":"Based on customer profile data, send outbound messages to customers first.","pricing2.marketing.description3":"More cost-effective to pay for what you use, as needed, according to your marketing plan.","pricing2.marketing.description4":"Extra charges may apply for sending SMS or Kakao Info-talk.","pricing2.marketing.example.description":"Example 1) \nFor 200,000 Channel Talk messages sent via marketing, the first 30 are free.\nFrom 31 to 100,000, $0.05 per message (total $499.85)\nand from 100,001 to 200,000, $0.02 per message (total $200). \nThe total cost is $699.85. Extra charges may apply if using SMS to offline customers.\n\nExample 2) \nFor 30,000 SMS sent via marketing, the first 30 are free. \nFrom 31 to 30,000, $0.05 per message (total $149.85). \nAdditional costs apply for SMS, therefore the total cost is $449.85.\n\nExample 3) \nFor 10,000 texts sent overseas via Twilio, the first 30 are free. \nFrom 31 to 10,000, $0.05 per message (total $49.85). \nAdditional costs apply for SMS, and Twilio directly charges for overseas texts.","pricing2.marketing.helper_text":"Usage is calculated by marketing messages sent. See purchase examples for billing estimates.","pricing2.meet.cu.helper_text":"CU is a unit used for outbound calls within Channel Talk.","pricing2.meet.description.toll_free_number":"","pricing2.meet.description_1":"Get a virtual business phone number within Channel Talk and start making calls immediately.","pricing2.meet.description_2":"You can link your existing company number to make calls.","pricing2.meet.description_3":"Calls incur actual costs based on the number of phone numbers and the duration of outbound calls.","pricing2.meet.description_4":"Calls are automatically recorded, transcribed, and summarized by AI.","pricing2.meet.description_5":"International outbound calls are currently in preparation and will be available soon.","pricing2.meet.description_5_kr":"","pricing2.meet.description_5_kr.see_more":"","pricing2.meet.header.call_number.inbound":"","pricing2.meet.header.call_number.outbound":"","pricing2.meet.header.inbound.landline":"","pricing2.meet.header.inbound.mobile":"","pricing2.meet.header_1":"Outbound to Mobile","pricing2.meet.header_2":"Outbound to Landline","pricing2.meet.header_3":"Phone number","pricing2.meta.description":"Choose a plan that suits your needs, from small teams to enterprise businesses.","pricing2.meta.title":"New Pricing Tailored to Your Business","pricing2.meta.title.prefix":"Price","pricing2.mobile_sdk.help_text":"If you are operating a native mobile app on iOS or Android, you can use the mobile SDK.","pricing2.mobile_sdk.title":"Mobile SDK","pricing2.mu.description":"Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.","pricing2.mu.early_stage.limit":"Limited to 3,000","pricing2.mu.early_stage.usage":"1,000 profiles to start","pricing2.mu.growth.limit":"Limited to 1 million","pricing2.mu.growth.usage":"3,000 profiles","pricing2.mu.help_text":"Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.","pricing2.mu.title":"Managed Users (MU)","pricing2.not_enough_default_provision":"If you need more usage,","pricing2.number_of_execution":"Activations (Actions)","pricing2.number_of_resolutions":"Resolutions","pricing2.number_of_sent":"Number of sent messages","pricing2.open_api_webhook.help_text":"By using Open API and webhooks, you can maximize the usability of Channel Talk and perform various integrations.","pricing2.open_api_webhook.title":"Open API, Webhooks","pricing2.operation.help_text":"These features can help reduce repetitive tasks and improve efficiency, as well as provide insights for business growth through conversation analysis.","pricing2.operation.title":"Chat tags, goals, Analytics","pricing2.operation_auto_assign.help_text.team_member":"The auto-assign feature is a powerful function that automatically distributes conversations based on the real-time response volume and proficiency of operators.","pricing2.operation_auto_assign.title":"Auto-assignment","pricing2.operator.title":"Operator","pricing2.operator_seat.early_stage.limit":"Add up to 5 seats","pricing2.operator_seat.early_stage.usage":"2 seats","pricing2.operator_seat.growth.limit":"Add up to 2,500 seats","pricing2.operator_seat.growth.usage":"1 seats","pricing2.operator_seat.help_text":"Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.","pricing2.operator_seat.title":"Operator seats","pricing2.operator_seat.title_simple":"Operator seats","pricing2.people_unit":" people","pricing2.plan.detail":"Learn more","pricing2.plan_card.more_button_fold":"See less","pricing2.plan_card.more_button_see_more":"See more","pricing2.plan_introduction.badge":"Plan Types","pricing2.purchase_example.button":"See a purchase example","pricing2.recommend.badge":"Recommended","pricing2.seat.description1.team_member":"Team members who are included in a paid plan subscription use the basic seat as the default.","pricing2.seat.description2":"Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.","pricing2.seat.description3":"To use the team messenger and live chat together, you need to purchase both the basic and operator seats.","pricing2.seat.title":"Seats","pricing2.seat_unit":" seats","pricing2.section":"Range","pricing2.sms.description1":"In marketing features, it can be used for sending SMS and InfoTalk.","pricing2.sms.description2":"Used for sending follow-up notifications (via KakaoTalk or SMS) to bring back customers who left during chat.","pricing2.sms.description3":"Sending texts is limited to 500 per day to recipients in the US,
1042Canada, and Japan via Channel Talk. Costs may vary depending on the length of each message.","pricing2.sms.description4":"With Twilio integration, you can send unlimited messages, with international fees charged directly by Twilio.","pricing2.sms.japan.tooltip":"The base cost to send a text to Japan is $0.123 ($0.014 per text + $0.109 per 140 bytes). Prices may vary based on text length (70 characters in Korean/Japanese or 160 in English, including auto-added URLs).","pricing2.sms.kr.kakaotalk":"","pricing2.sms.na.tooltip":"Texts to North America cost $0.0285, price varies by length. (140 bytes is roughly 70 Korean/Japanese or 160 English characters, including auto-added URLs.)","pricing2.sms.pu.description":"PU is the unit for sending messages in Channel Talk (1PU=%s)","pricing2.sms.title":"InfoTalk, CS Talk, SMS","pricing2.supportbot.example.description":"For 5,000 Support bot activations, the first 30 are free, \nThe next 1,970 (from 31 to 2000) is $0.1 each ($197 total),\nand the remaining 3,000 (from 2001 to 5000) cost $0.05 each ($150 total). \nTherefore, the total cost is $347.","pricing2.team_chat.help_text.team_member":"Use Channel Talk team messenger to streamline your customer management and team collaboration.","pricing2.temporary_free.badge":"Coming soon","pricing2.unit_price":"Unit price","pricing2.unit_price_table.description":"* Based on monthly usage","pricing2.usage_fee_per_case":"Price per action","pricing2.user_chat.help_text":"Manage customer inquiries efficiently with the powerful Channel Talk live chat.","pricing2.yearly_discount_banner.subtitle":"Secure the best price","pricing2.yearly_discount_banner.title":"Enjoy discounted rates on your plan and add-on services with annual billing, reducing your overall cost.","pricing202010.faq.title":"FAQ","pricing3.meta.title":"Channel Talk pricing | Plans and usage at a glance","pricing3.meta.description":"Explore annual plans and usage-based pricing for seats, AU, SU, PU, and CU.","pricing3.meta.image_alt":"Channel Talk pricing plans","pricing3.hero.eyebrow":"CHANNEL TALK PRICING","pricing3.hero.title":"Pay predictably. Scale as you use.","pricing3.hero.description":"Choose the annual plan that fits your team, then pay only for extra seats and usage beyond what is included. Fixed and variable costs stay clear on one page.","pricing3.legacy_link":"View previous pricing","pricing3.new_pricing_link":"View new pricing","pricing3.new_pricing_notice":"New pricing takes effect on October 16, 2026.","pricing3.formula.label":"Monthly bill formula","pricing3.formula.plan.label":"ANNUAL PLAN","pricing3.formula.plan.value":"Plan fee","pricing3.formula.usage.label":"ON-DEMAND","pricing3.formula.usage.value":"Seats + usage","pricing3.formula.result.label":"MONTHLY BILL","pricing3.formula.result.value":"Amount due","pricing3.formula.caption":"AU tracks actions, SU storage, PU messages, and CU calls.","pricing3.plans.title":"A plan for your team size.\nAdd usage when you need it.","pricing3.plans.description":"Every paid plan is an annual contract. Choose annual prepayment or monthly installments.","pricing3.plans.tax_notice":"All prices exclude 10% tax.","pricing3.billing.label":"Annual contract billing option","pricing3.billing.prepaid.title":"Annual billing","pricing3.billing.prepaid.description":"Pay all 12 months upfront","pricing3.billing.installments.title":"Annual contract · monthly installments","pricing3.billing.installments.short":"Monthly installments","pricing3.billing.installments.description":"Commit for 12 months and pay monthly","pricing3.billing.installments.badge":"Base price","pricing3.common.per_month":"/mo","pricing3.common.metered":"Usage-based","pricing3.common.included":"Included","pricing3.common.unlimited":"Unlimited","pricing3.common.no":"Not available","pricing3.plan.recommended":"AI-tailored","pricing3.plan.price.zero":"$0","pricing3.plan.price.krw_ten_thousands":"{{value}} à â©10,000","pricing3.plan.price.jpy":"Â¥{{value}}","pricing3.plan.free.name":"Free","pricing3.plan.free.description":"Core support · Free team communication","pricing3.plan.startup.name":"Startup","pricing3.plan.startup.description":"Starter plan for growing SMBs","pricing3.plan.business.name":"Business","pricing3.plan.business.description":"Plan for expert agents and contact centers","pricing3.plan.enterprise.name":"Enterprise","pricing3.plan.enterprise.description":"Security features and custom pricing for large organizations","pricing3.plan.enterprise.price_contact":"Let's talk","pricing3.plan.billing_note.installments":"12-month contract · billed monthly","pricing3.cta.start":"Start for free","pricing3.cta.contact":"Contact us","pricing3.plan.included.title":"Included in plan","pricing3.plan.included.free_title":"What you can do","pricing3.plan.view_all_features":"View all features","pricing3.plan.included.free_no_contract":"Start free with no contract","pricing3.plan.included.free_usage_billing":"All features available with postpaid usage billing","pricing3.plan.included.free_basic_seats":"Up to {{value}} basic seats","pricing3.plan.included.basic_seats":"{{value}} basic seats","pricing3.plan.included.operator_seats":"{{value}} operator seats","pricing3.plan.included.au_metered":"AU billed by usage","pricing3.plan.included.au":"{{value}} AU each month","pricing3.plan.included.storage":"Storage {{units}} SU · {{gb}}GB","pricing3.compare.title":"Compare everything included","pricing3.compare.description":"See how seats, usage, data access, and security change across plans.","pricing3.compare.feature":"Feature and allowance","pricing3.compare.free_seat_value":"Up to {{maximum}}","pricing3.compare.seat_value":"{{included}} included · {{maximum}} max","pricing3.compare.storage_value":"{{units}} SU · {{gb}}GB","pricing3.compare.api_value":"{{value}} RPS","pricing3.compare.max_count":"Up to {{value}}","pricing3.compare.data_limited":"1,000 customers · last 30 days","pricing3.compare.crm_limited":"{{price}} · Customer contact info and consultations from the last 30 days","pricing3.compare.meet_limited":"Up to 30 concurrent participants and 1-hour calls","pricing3.compare.group.allowances.title":"Plan allowances","pricing3.compare.group.allowances.description":"Base allowances included each month","pricing3.compare.group.core.title":"Core features","pricing3.compare.group.core.description":"The essentials for running Channel Talk","pricing3.compare.group.addons.title":"Add-ons","pricing3.compare.group.addons.description":"Use what you need at the applicable unit rates","pricing3.feature.basic_seat":"Basic seat","pricing3.feature.operator_seat":"Operator seat","pricing3.feature.au":"Included AU","pricing3.feature.su":"Included SU","pricing3.feature.api":"Open API · Webhook","pricing3.feature.crm":"CRM data access","pricing3.feature.am_ds":"Dedicated setup team","pricing3.feature.data":"Customer data","pricing3.feature.meet":"Channel Talk Meet","pricing3.feature.security":"Security package (SSO · IP · audit)","pricing3.feature.team_alf":"Team ALF","pricing3.feature.team_messenger":"Team Messenger","pricing3.feature.customer_messenger":"Customer Messenger","pricing3.feature.phone":"Phone","pricing3.feature.consultation_basics":"Tags · goals · basic analytics","pricing3.feature.custom_reports":"Custom reports","pricing3.feature.auto_assignment":"Automatic assignment","pricing3.feature.followup":"Follow-up alerts","pricing3.feature.documents":"Documents","pricing3.feature.mobile_sdk":"Mobile SDK","pricing3.feature.messages":"Message delivery (PU)","pricing3.feature.call_usage":"Phone numbers · calls (CU)","pricing3.usage.title":"Unit rates that scale with use","pricing3.usage.description":"Extra seats and actual usage beyond the plan allowance are added to your monthly bill.","pricing3.usage.disclosure.title":"Full unit rate table","pricing3.usage.disclosure.description":"See detailed seat and regional usage rates.","pricing3.usage.disclosure.open":"View pricing table","pricing3.usage.disclosure.close"
1042:"Close rate table","pricing3.usage.seats.title":"Seats and CRM","pricing3.usage.seats.description":"Seat prices are monthly per person.","pricing3.usage.paid_plans":"Paid plans","pricing3.usage.unit.seats":"SEATS","pricing3.usage.group.seats.title":"Seat types","pricing3.usage.group.au.title":"Action usage","pricing3.usage.group.au.description":"ALF, marketing, and workflow actions are combined as AU.","pricing3.usage.group.su.title":"Storage usage","pricing3.usage.group.su.description":"Customer data and file storage are calculated as SU.","pricing3.usage.group.pu.title":"Message usage","pricing3.usage.group.pu.description":"Text and Kakao message delivery costs are calculated as PU.","pricing3.usage.group.cu.title":"Call usage","pricing3.usage.group.cu.description":"Phone numbers and call time are calculated as CU.","pricing3.usage.au.alf":"Customer ALF","pricing3.usage.au.alf_mkt":"Marketing ALF","pricing3.usage.limited_free":"Free for a limited time","pricing3.usage.au.workflow":"Workflow","pricing3.usage.au.rule_marketing":"Rule-based marketing","pricing3.usage.au.session":"Support session","pricing3.usage.per_gb":"1GB storage","pricing3.usage.per_number":"One phone number","pricing3.usage.pu.alimtalk":"AlimTalk","pricing3.usage.pu.brand_message":"Brand message","pricing3.usage.pu.domestic_sms":"Domestic SMS","pricing3.usage.pu.domestic_lms":"Domestic LMS","pricing3.usage.pu.kakao_messages":"Kakao messages","pricing3.usage.pu.sms":"SMS","pricing3.usage.pu.destination.japan":"Japan","pricing3.usage.pu.destination.north_america":"North America","pricing3.usage.pu.destination.korea_sms":"South Korea · SMS","pricing3.usage.pu.destination.korea_lms":"South Korea · LMS","pricing3.usage.pu.show_kakao_rates":"View Kakao message rates","pricing3.usage.pu.consultalk":"ConsultTalk","pricing3.usage.cu.phone_number":"Phone number","pricing3.usage.cu.calls":"Calls","pricing3.usage.cu.mobile":"Mobile call","pricing3.usage.cu.landline":"Landline call","pricing3.usage.cu.number_050":"050 phone number","pricing3.usage.cu.number_toll_free":"0120 · 0800 phone number","pricing3.usage.cu.mobile_outbound":"Mobile outbound","pricing3.usage.cu.landline_outbound":"Landline outbound","pricing3.usage.cu.mobile_inbound":"Mobile inbound","pricing3.usage.cu.landline_inbound":"Landline inbound","pricing3.usage.marketing.title":"Marketing messages","pricing3.usage.marketing.description":"The AU rate per message decreases as monthly sending volume grows.","pricing3.usage.workflow.title":"Workflows and AI","pricing3.usage.workflow.description":"Workflow runs use tiered AU rates, while AI support is charged per session.","pricing3.usage.workflow.alf":"AI support session","pricing3.usage.resources.title":"Data and communications","pricing3.usage.resources.description":"Storage, texts, Kakao messages, and calls are calculated in their usage units.","pricing3.usage.resources.data":"Customer data","pricing3.usage.resources.file":"File storage","pricing3.usage.resources.kakao":"AlimTalk / consult messages","pricing3.usage.resources.phone":"Phone number / calls (mobile·landline)","pricing3.usage.tier":"{{range}} per month","pricing3.usage.au_rate":"{{rate}} AU / message","pricing3.usage.au_run_rate":"{{rate}} AU / run","pricing3.usage.au_session_rate":"{{rate}} AU / session","pricing3.usage.su_gb_rate":"{{rate}} SU / GB","pricing3.usage.cu_minute_rate":"{{rate}} CU / min","pricing3.usage.krw_unit_rate":"1{{unit}} = KRW 1","pricing3.usage.jpy_unit_rate":"1{{unit}} = JPY 0.1","pricing3.usage.usd_pu_rate":"1PU = 0.08¢","pricing3.usage.unit_equivalence":"1 Unit = {{currency}} · Charges are based on the units used.","pricing3.usage.enterprise_file_exception":"Drive uploads only · organic files are free","pricing3.calculator.eyebrow":"Pricing calculator","pricing3.calculator.link":"Usage calculator","pricing3.calculator.meta.title":"Channel Talk plan and usage calculator","pricing3.calculator.meta.description":"Calculate included plan allowances, monthly on-demand usage, and annual prepaid add-ons by market.","pricing3.calculator.title":"Calculate your plan and usage together","pricing3.calculator.description":"Compare monthly on-demand charges after included allowances with a prepaid year of add-on usage.","pricing3.calculator.contact":"Let's talk","pricing3.calculator.plan.title":"Choose a plan","pricing3.calculator.plan.description":"Select the plan and annual-contract payment option that fits your team.","pricing3.calculator.plan.allowance":"{{seats}} basic seats · {{au}} AU monthly","pricing3.calculator.billing.prepaid":"Annual prepay · {{discount}}% off","pricing3.calculator.billing.installments":"Annual contract · monthly payments","pricing3.calculator.usage.title":"Estimated monthly usage","pricing3.calculator.usage.description":"Included allowances are deducted before additional usage is priced.","pricing3.calculator.included":"Includes {{value}} {{unit}}","pricing3.calculator.unit.people":"people","pricing3.calculator.market.global":"South Korea","pricing3.calculator.market.japan":"Japan","pricing3.calculator.market.usd":"United States","pricing3.calculator.field.basic_seats":"Basic seats","pricing3.calculator.field.operator_seats":"Operator seats","pricing3.calculator.field.au":"AU usage","pricing3.calculator.field.data":"Customer data","pricing3.calculator.field.file":"File storage","pricing3.calculator.field.pu":"Message usage (PU)","pricing3.calculator.field.cu":"Call usage (CU)","pricing3.calculator.result.title":"Estimated cost","pricing3.calculator.result.plan_monthly":"Monthly plan equivalent","pricing3.calculator.result.plan_annual"
1042:"Annual plan price","pricing3.calculator.result.on_demand_monthly":"Monthly on-demand add-ons","pricing3.calculator.result.addon_before_discount":"One-year add-on list price","pricing3.calculator.result.addon_discount":"Prepaid add-on discount {{discount}}%","pricing3.calculator.result.addon_prepaid":"Annual add-on prepayment","pricing3.calculator.result.annual_total":"Estimated annual total","pricing3.calculator.result.breakdown":"View add-on breakdown","pricing3.calculator.result.note":"This estimate excludes tax. Final charges may vary by tier, contract terms, and actual usage patterns.","pricing3.calculator.breakdown.basicSeats":"Additional basic seats","pricing3.calculator.breakdown.operatorSeats":"Additional operator seats","pricing3.calculator.breakdown.au":"AU","pricing3.calculator.breakdown.su":"SU","pricing3.calculator.breakdown.pu":"PU","pricing3.calculator.breakdown.cu":"CU","pricing3.bill.title":"How your monthly bill comes together","pricing3.bill.description":"Keep the contract simple and annual while monthly cost reflects the way your team actually operates.","pricing3.bill.fixed.title":"Plan fee","pricing3.bill.fixed.description":"Choose an annual plan based on the features and base allowances you need.","pricing3.bill.usage.title":"On-demand usage","pricing3.bill.usage.description":"Add basic and operator seats, plus actual monthly AU, SU, PU, and CU usage at the applicable unit rates.","pricing3.bill.prepay_usage.title":"Not sure how much extra usage you'll need each month?","pricing3.bill.prepay_usage.description":"Prepay a year's worth of usage at 20% off.","pricing3.bill.note":"Your final bill may vary by taxes, usage tier, and specific contract terms.","pricing3.faq.title":"Questions about pricing?","pricing3.faq.contract.question":"Can I subscribe to a paid plan month to month?","pricing3.faq.contract.answer":"No. Every publicly available paid plan is a 12-month annual contract. You can choose annual prepayment or monthly installments.","pricing3.faq.installments.question":"What is the difference between prepayment and installments?","pricing3.faq.installments.answer":"Annual prepayment charges all 12 months upfront at 20% off the monthly-installment base price. Monthly installments keep the 12-month commitment and charge the base price each month.","pricing3.faq.included.question":"What is included in a plan?","pricing3.faq.included.answer":"Each plan includes basic and operator seats, AU and SU allowances, plus varying API and data capabilities. See the comparison table above for details.","pricing3.faq.overage.question":"What happens when I exceed an allowance?","pricing3.faq.overage.answer":"Extra seats and AU, SU, PU, and CU usage are added to the monthly bill at the applicable rates. Exact treatment can vary by contract and usage tier.","pricing3.faq.units.question":"What are AU, SU, PU, and CU?","pricing3.faq.units.answer":"AU combines AI, workflow, and marketing actions; SU covers customer data and file storage; PU covers texts and Kakao messages; and CU covers phone numbers and call usage.","pricing3.faq.tax.question":"Do the displayed prices include tax?","pricing3.faq.tax.answer":"Prices on the USD page exclude tax. Confirm the applicable tax and final billing terms in your contract.","pricing3.faq.japan.question":"Is pricing the same in Japan?","pricing3.faq.japan.answer":"The Japanese page shows Japan-specific JPY prices and allowances. The English page shows USD pricing.","pricing3.security.title":"Enterprise-grade security and quality","pricing3.security.description":"We follow international ISO information security standards and deliver our service on a reliable AWS infrastructure.","pricing3.security.link":"Learn more","pricing3.final.title":"Be there when your customers reach out","pricing3.final.description":"Start free or talk with us about the right rollout for your team.","pricing4.meta.title":"AI-Tailored Plans - Channel Works","pricing4.meta.description":"Introducing AI products built to perform, whatever your business looks like.","pricing4.meta.image_alt":"Channel Talk pricing plans","pricing4.hero.eyebrow":"CHANNEL TALK PRICING","pricing4.hero.title":"Flexible pricing for AI products","pricing4.hero.description":"Every plan refills CX and Team buckets monthly. When a bu
1042cket runs out, keep using the features at on-demand rates.","pricing4.contract.title":"No month-to-month subscription","pricing4.contract.description":"Paid plans require an annual contract. Choose annual prepayment or monthly installments on an annual contract.","pricing4.billing.prepaid":"Annual upfront","pricing4.billing.installments":"Installments","pricing4.billing.prepaid_badge":"Up to 20% off","pricing4.plan.free.cx":"3 operator seats","pricing4.plan.free.name":"Free+","pricing4.plan.startup.qualifier":"","pricing4.plan.business.qualifier":"Annual revenue of $10M or more","pricing4.plan.enterprise.qualifier":"Annual revenue of $30M or more","pricing4.plan.free.team":"30 basic seats","pricing4.plan.enterprise.price":"Custom quote","pricing4.plan.enterprise.bucket":"Letâs discuss","pricing4.plan.bucket_available":"Available with your contract","pricing4.plan.marketing":"Buy credits separately","pricing4.plan.features":"Every plan can use AI; higher plans expand the tools available for operations.","pricing4.plan.disclosure":"Prices exclude applicable tax. Enterprise bucket amounts and detailed rates may vary by contract.","pricing4.bucket.cx":"CX","pricing4.bucket.marketing":"MARKETING","pricing4.bucket.team":"TEAM","pricing4.buckets.title":"The three buckets never mix.","pricing4.buckets.description":"Choose plan buckets or add-ons for the area you need. A balance from one bucket cannot pay for another.","pricing4.buckets.cx.title":"For customer support and CRM","pricing4.buckets.cx.description":"Use the CX amount in your plan for customer support, CRM, and related features.","pricing4.buckets.cx.rule":"Refilled monthly · expires monthly · then on-demand","pricing4.buckets.marketing.title":"Credits when you need them","pricing4.buckets.marketing.description":"Marketing is not included in a plan. Purchase credit for campaigns and sends when you need it.","pricing4.buckets.marketing.rule":"Purchased at contract · valid for 12 months · never transferable","pricing4.buckets.team.title":"For team collaboration","pricing4.buckets.team.description":"Use the Team amount in your plan for collaboration, AI, and analytics features.","pricing4.buckets.team.rule":"Refilled monthly · expires monthly · then on-demand","pricing4.buckets.footnote":"Add CX or Team bucket add-ons when your plan amount is not enough.","pricing4.compare.title":"Choose the feature level your team needs.","pricing4.compare.description":"Every plan can use AI. Higher plans expand the tools your team needs to operate at scale.","pricing4.compare.feature":"Feature","pricing4.compare.ai_support":"AI customer support","pricing4.compare.procedures":"Procedures and tasks","pricing4.compare.improvement":"Test suite and suggestions","pricing4.compare.team_ai":"Team AI and models","pricing4.compare.analytics":"Data analytics (CoS)","pricing4.compare.bi":"BI (Notebook)","pricing4.compare.support":"Support level","pricing4.compare.security":"Security and data controls","pricing4.matrix.cx.title":"CX · Customer support \u0026 CRM","pricing4.matrix.cx.description":"Tools for operating customer support and managing relationships","pricing4.matrix.team.title":"Team · Collaboration","pricing4.matrix.team.description":"Tools for collaborating and analyzing work together","pricing4.matrix.marketing.title":"Marketing","pricing4.matrix.marketing.description":"Marketing tools funded with credits when you need them","pricing4.matrix.details.title":"Details","pricing4.matrix.details.description":"Support, development, and security by plan","pricing4.matrix.bucket_allowance":"Included bucket balance","pricing4.matrix.customer_chat":"Customer support","pricing4.matrix.voice_alf":"Voice ALF","pricing4.matrix.team_workspace":"Chat, huddles, and documents","pricing4.matrix.team_ai":"AI collaboration","pricing4.matrix.team_model":"Model","pricing4.matrix.marketing_credit":"Marketing credits","pricing4.matrix.ai_marketing":"AI marketing","pricing4.matrix.developer_support":"Developer support (API, SDK)","pricing4.matrix.unlimited":"Unlimited","pricing4.value.limited":"Limited basics","pricing4.value.basic":"Basic","pricing4.value.enhanced":"Enhanced","pricing4.value.enterprise":"Enterprise-grade","pricing4.value.intermediate":"Intermediate","pricing4.value.advanced":"Advanced","pricing4.value.no":"â","pricing4.value.yes":"Included","pricing4.value.ai":"AI support","pricing4.value.basic_support":"Basic support","pricing4.value.advanced_support":"Advanced support","pricing4.value.full_support":"Full support","pricing4.value.isms":"ISMS-ready","pricing4.value.enterprise_security":"Enterprise-grade","pricing4.on_demand.title":"Check detailed rates only when you need them.","pricing4.on_demand.description":"When a bu
1042cket is empty, usage is charged at the on-demand list price. Every charge is shown as money, never units.","pricing4.on_demand.open":"View on-demand rates","pricing4.rate.seats.title":"Seats and CRM","pricing4.rate.seats.description":"Usage is deducted from its bucket first and billed on demand only after that balance is used.","pricing4.rate.operator":"Operator seat","pricing4.rate.operator_value":"From local list price","pricing4.rate.basic_seat":"Basic seat","pricing4.rate.basic_seat_value":"From local list price","pricing4.rate.crm":"CRM contacts","pricing4.rate.crm_value":"From local list price","pricing4.rate.ai.title":"AI and marketing","pricing4.rate.ai.description":"Your local currency and contract terms determine the actual charge.","pricing4.rate.alf":"ALF session","pricing4.rate.alf_value":"Local list price per session","pricing4.rate.voice":"Voice ALF","pricing4.rate.voice_value":"Local list price by duration","pricing4.rate.marketing":"Marketing sends","pricing4.rate.marketing_value":"Deducted at each campaignâs actual price","pricing4.contract.section_title":"Keep both contracts and buckets simple.","pricing4.contract.section_description":"Understand the relationship between the plan fee, buckets, and on-demand charges to follow monthly cost easily.","pricing4.contract.annual.title":"Annual contracts only","pricing4.contract.annual.description":"Paid plans are available with annual prepayment or annual-contract monthly installments.","pricing4.contract.discount.title":"Bucket use discount","pricing4.contract.discount.description":"Usage from an annual-plan bucket is discounted 20â30% from the list price.","pricing4.contract.addon.title":"Add on when needed","pricing4.contract.addon.description":"Buy CX or Team add-ons when needed; only the remaining excess is billed on demand.","pricing4.rates.benefit.included.1":"Get your included credits at a discounted price.","pricing4.rates.benefit.included.2":"Keep your budget flexible by shifting it to the features you use most.","pricing4.rates.benefit.included.title":"Start with more value","pricing4.rates.benefit.ondemand.1":"Keep going without interruption after you use your included credits.","pricing4.rates.benefit.ondemand.2":"Save up to 20% when you buy additional credits in bulk.","pricing4.rates.benefit.ondemand.title":"Pay only for what you use","pricing4.rates.debug.locale_controls":"Locale debug controls","pricing4.rates.effective_date":"New contracts signed on or after {{date}} will use the prices above.","pricing4.rates.enterprise.description":"Weâll provide enterprise-grade products and support.","pricing4.rates.enterprise.feature.ai_chat":"Enterprise-grade AI chat","pricing4.rates.enterprise.feature.ai_marketing":"Advanced AI Marketing","pricing4.rates.enterprise.feature.ai_phone":"AI phone support","pricing4.rates.enterprise.feature.security":"Enterprise-grade security and data controls","pricing4.rates.enterprise.feature.team_ai":"Enterprise-grade Team AI","pricing4.rates.enterprise.form.chat":"Chat with us","pricing4.rates.enterprise.form.chat_hint":"Have a quick question?","pricing4.rates.enterprise.form.company":"Company","pricing4.rates.enterprise.form.consent":"By submitting this form, you agree to Channel Corporationâs \u003cprivacy\u003ePrivacy Policy\u003c/privacy\u003e.","pricing4.rates.enterprise.form.email":"Work email","pricing4.rates.enterprise.form.mobile":"Mobile number","pricing4.rates.enterprise.form.name":"Name","pricing4.rates.enterprise.form.site_url":"Website URL","pricing4.rates.enterprise.form.submit":"Agree and submit","pricing4.rates.enterprise.heading":"Enterprise customers, please contact our sales team.","pricing4.rates.faq.title":"Frequently asked questions","pricing4.rates.final.contact":"Contact sales","pricing4.rates.final.description":"â No website needed · Try all paid features free for 14 days","pricing4.rates.footnote.annual_contract":"Every paid plan is an annual contract. Choose annual prepayment or monthly installments.","pricing4.rates.footnote.tax":"All prices exclude 10% tax.","pricing4.rates.group.cx":"CX","pricing4.rates.group.marketing":"Marketing","pricing4.rates.group.team":"Team","pricing4.rates.heading.additional_features":"Additional features","pricing4.rates.heading.annual"
1042:"Annual contract rate","pricing4.rates.heading.channel":"Channel","pricing4.rates.heading.feature":"Feature","pricing4.rates.heading.ondemand":"On-demand rate","pricing4.rates.heading.ondemand_limited":"On-demand rate and limits","pricing4.rates.heading.ondemand_marketing_limited":"On-demand rate and limits (sending capped at {{limit}})","pricing4.rates.intro.cx.1":"Get essential \u003cbold\u003eCX\u003c/bold\u003e and \u003cbold\u003eCRM\u003c/bold\u003e features at up to \u003cbold\u003e33% off\u003c/bold\u003e.","pricing4.rates.intro.cx.2":"Keep customer support costs low with \u003cbold\u003eaffordable calls and Kakao Talk support\u003c/bold\u003e.","pricing4.rates.intro.cx.3":"Add high-performing \u003cbold\u003eVoice ALF\u003c/bold\u003e from just \u003cbold\u003e$0.10 per minute\u003c/bold\u003e.","pricing4.rates.intro.marketing.1":"\u003cbold\u003eWe keep Marketing sending rates as low as possible.\u003c/bold\u003e","pricing4.rates.intro.marketing.2":"For high-volume Enterprise sending, contact us to discuss pricing.","pricing4.rates.intro.marketing.3":"Use \u003cbold\u003eAI Marketing\u003c/bold\u003e to turn interviews, lead collection, and support recommendations into conversations.","pricing4.rates.intro.team.1":"\u003cbold\u003eChat, video meetings, and documents are free with Basic seats.\u003c/bold\u003e","pricing4.rates.intro.team.2":"Use \u003cbold\u003eTeam AI\u003c/bold\u003e to set up analysis agents and Channel Works in minutes.","pricing4.rates.learn_more":"Learn more","pricing4.rates.mu.annual":"Annual contract","pricing4.rates.mu.month":"/mo","pricing4.rates.mu.slider_label":"Managed customers","pricing4.rates.mu.slider_value":"{{count}} customers, {{price}} per month on an annual contract","pricing4.rates.mu.title":"CRM MU (managed customers)","pricing4.rates.mu.unit":"customers","pricing4.rates.previous_pricing":"View previous pricing","pricing4.rates.service.ai_chat":"AI customer support","pricing4.rates.service.ai_marketing":"AI Marketing","pricing4.rates.service.ai_phone":"AI phone support","pricing4.rates.service.basic_seat":"Basic seats","pricing4.rates.service.bi_tools":"BI tools","pricing4.rates.service.chat_meet_docs":"Chat / video meetings / documents","pricing4.rates.service.crm_contacts":"CRM managed customer contacts","pricing4.rates.service.email":"Email","pricing4.rates.service.kakao_alimtalk":"Kakao Alimtalk","pricing4.rates.service.kakao_brand_message":"Kakao Brand Message","pricing4.rates.service.kakao_brand_message_premium":"Kakao Brand Message (Premium)","pricing4.rates.service.kakao_consulting":"Kakao Talk customer support","pricing4.rates.service.onsite":"Onsite","pricing4.rates.service.operator_seat":"Operator seats","pricing4.rates.service.outbound_calls":"Outbound calls","pricing4.rates.service.outbound_messaging":"Outbound messaging","pricing4.rates.service.phone_number":"Phone number","pricing4.rates.service.team_ai":"Team AI","pricing4.rates.service.workflow":"Workflow","pricing4.rates.tabs.annual":"Annual contract price","pricing4.rates.tabs.ondemand":"On-demand price","pricing4.rates.tabs.plan":"Plan rates","pricing4.rates.tabs.price_mode":"Price mode","pricing4.rates.title":"Rate card","pricing4.rates.unit.per_24h_conversation":"per 24-hour conversation","pricing4.rates.unit.per_conversation":"per conversation","pricing4.rates.unit.per_minute":"per minute","pricing4.rates.unit.per_run":"per run","pricing4.rates.value.free_ai_chat":"{{price}} ({{monthlyCount}}/month, lower-tier model)","pricing4.rates.value.free_chat_meeting_docs":"Chat and documents free; video meetings up to {{minutes}} minutes and {{participants}} participants","pricing4.rates.value.free_during_beta":"Free during beta","pricing4.rates.value.free_operator":"\u003cbold\u003e{{includedSeats}} seats free\u003c/bold\u003e (up to {{maximumSeats}}; then {{additionalPrice}}/seat)","pricing4.rates.value.free_team_ai":"{{sessions}} free session/day, lower-tier model","pricing4.rates.value.included_basic_seat":"Included with Basic seats","pricing4.rates.value.same_as_marketing":"Same as Marketing rates","pricing4.rates.value.unavailable":"Unavailable","pricing4.rates.value.voice":"First {{firstMinutes}}: {{firstPrice}}\u003cbr/\u003eThen {{additionalPrice}}/min","pricing4.rates.plan.bucket_included":"{{value}} Credits Included","pricing4.rates.service.lms":"LMS","pricing4.rates.service.mms":"MMS","pricing4.rates.service.sms":"SMS","pricing4.rates.value.free_basic_seat":"Free up to {{seats}} seats","pricing4.rates.value.voice_annual":"First 3 min: {{firstPrice}}\u003cbr/\u003eThen {{additionalPrice}}/min","pricing4.rates.value.voice_regular":"First 3 min: {{firstPrice}}\u003cbr/\u003eThen {{additionalPrice}}/min","pricing4.rates.discount.lowest_price_guarantee":"Lowest-price guarantee","pricing4.rates.service.ai_seat":"AI Seat","pricing4.rates.status.promotion_price":"Promotional price","pricing4.rates.value.free_ai_seat":"{{freeSeats}} free ({{maximumSeats}}-seat limit, {{seatPrice}} per seat)","pricing4.rates.unit.per_seat":"per seat","pricing4.rates.value.free_crm_contacts":"Free up to {{count}} contacts","pricing4.rates.value.free_operator_limited":"\u003cbold\u003e{{includedSeats}} free seats\u003c/bold\u003e ({{maximumSeats}}-seat limit, {{additionalPrice}} per seat)","pricing4.rates.heading.ondemand_marketing_feature_limited":"On-demand rate (feature-specific sending limits)","pricing4.rates.value.free_ai_chat_limited":"{{price}} ({{monthlyCount}} conversations/month limit, lower-tier model)","pricing4.rates.discount.lowest_price_guarantee_parenthetical":"(Lowest-price guarantee)","pricing4.rates.service.internal_ai":"Internal AI","pricing4.rates.heading.mediums":"Mediums","pricing4.rates.heading.other_
1042cx_features":"Other CX Features","pricing4.rates.service.ai_agent_chat":"AI Agent on Chat","pricing4.rates.service.ai_agent_phone":"AI Agent on Phone","pricing4.rates.service.ai_marketing_agent":"AI Marketing Agent","pricing4.rates.service.basic_seat_english":"Basic Seat","pricing4.rates.service.operator_seat_english":"Operator Seat","pricing4.rates.service.outbound_messages":"Outbound Messages","pricing4.rates.unit.per_conversation_title":"Per Conversation","pricing4.rates.unit.per_execution":"Per Execution","pricing4.rates.unit.per_minute_title":"Per Minute","pricing4.rates.heading.features":"Features","pricing4.rates.service.chat_video_meeting_documents":"Chat / Video Meeting / Documents","pricing4.rates.service.onsite_english":"On-site","pricing4.plan.card.feature.advanced_customer_support":"Advanced customer support","pricing4.plan.card.feature.advanced_developer_support":"Advanced developer support (API, SDK)","pricing4.plan.card.feature.basic_customer_support":"Basic customer support","pricing4.plan.card.feature.basic_developer_support":"Basic developer support (API, SDK)","pricing4.plan.card.feature.business_ai_chat":"Enhanced AI chat","pricing4.plan.card.feature.business_ai_marketing":"Intermediate AI marketing","pricing4.plan.card.feature.business_ai_model":"Intermediate AI model","pricing4.plan.card.feature.business_procedure":"Intermediate procedures (AI SOP)","pricing4.plan.card.feature.business_work_ai":"Enhanced work AI","pricing4.plan.card.feature.data_analytics":"Data analytics","pricing4.plan.card.feature.enterprise_ai_chat":"Enterprise-grade AI chat","pricing4.plan.card.feature.enterprise_ai_marketing":"Advanced AI marketing","pricing4.plan.card.feature.enterprise_ai_model":"Premium-performance AI model","pricing4.plan.card.feature.enterprise_procedure":"Advanced procedures (AI SOP)","pricing4.plan.card.feature.enterprise_security_data":"Enterprise-grade security and data controls","pricing4.plan.card.feature.enterprise_work_ai":"Enterprise-grade work AI","pricing4.plan.card.feature.free_ai_chat":"Limited basic AI chat support","pricing4.plan.card.feature.free_ai_marketing":"Limited basic AI marketing","pricing4.plan.card.feature.free_ai_model":"Limited basic AI model","pricing4.plan.card.feature.free_operator":"Free for up to 2 seats","pricing4.plan.card.feature.free_procedure":"Limited basic procedures (AI SOP)","pricing4.plan.card.feature.free_work_ai":"Limited work AI","pricing4.plan.card.feature.full_customer_support":"Full support","pricing4.plan.card.feature.full_developer_support":"Full developer support (API, SDK)","pricing4.plan.card.feature.monthly_credit":"{{amount}} monthly credits included","pricing4.plan.card.feature.self_improvement_loop":"Self-improvement loop","pricing4.plan.card.feature.startup_ai_chat":"Basic AI chat","pricing4.plan.card.feature.startup_ai_marketing":"Basic AI marketing","pricing4.plan.card.feature.startup_ai_model":"Basic AI model","pricing4.plan.card.feature.startup_procedure":"Basic procedures (AI SOP)","pricing4.plan.card.feature.startup_work_ai":"Basic work AI","pricing4.plan.card.feature.workspace":"Chat, video meetings, and documents","pricing4.plan.card.enterprise.cta":"Contact sales â","pricing4.plan.card.enterprise.price":"Custom pricing","pricing4.plan.card.feature.bi_tools":"BI tools","pricing4.plan.card.support":"Support","pricing4.rates.effective_date.current":"The prices above take effect on {{date}}.","pricing4.plan.card.feature.ai_phone_consultation":"AI Voice Agent","pricing27.billing.installments":"Installments","pricing27.billing.prepaid":"Annual upfront","pricing27.billing.prepaid_badge":"Up to 20% off","pricing27.bucket.cx":"CX","pricing27.bucket.marketing":"MARKETING","pricing27.bucket.team":"TEAM","pricing27.buckets.cx.description":"Use the CX amount in your plan for customer support, CRM, and related features.","pricing27.buckets.cx.rule":"Refilled monthly · expires monthly · then on-demand","pricing27.buckets.cx.title":"For customer support and CRM","pricing27.buckets.description":"Choose plan buckets or add-ons for the area you need. A balance from one bucket cannot pay for another.","pricing27.buckets.footnote":"Add CX or Team bucket add-ons when your plan amount is not enough.","pricing27.buckets.marketing.description":"Marketing is not included in a plan. Purchase credit for campaigns and sends when you need it.","pricing27.buckets.marketing.rule":"Purchased at contract · valid for 12 months · never transferable","pricing27.buckets.marketing.title":"Credits when you need them","pricing27.buckets.team.description":"Use the Team amount in your plan for c
1042ollaboration, AI, and analytics features.","pricing27.buckets.team.rule":"Refilled monthly · expires monthly · then on-demand","pricing27.buckets.team.title":"For team collaboration","pricing27.buckets.title":"The three buckets never mix.","pricing27.compare.ai_support":"AI customer support","pricing27.compare.analytics":"Data analytics (CoS)","pricing27.compare.bi":"BI (Notebook)","pricing27.compare.description":"Every plan can use AI. Higher plans expand the tools your team needs to operate at scale.","pricing27.compare.feature":"Feature","pricing27.compare.improvement":"Test suite and suggestions","pricing27.compare.procedures":"Procedures and tasks","pricing27.compare.security":"Security and data controls","pricing27.compare.support":"Support level","pricing27.compare.team_ai":"Team AI and models","pricing27.compare.title":"Choose the feature level your team needs.","pricing27.contract.addon.description":"Buy CX or Team add-ons when needed; only the remaining excess is billed on demand.","pricing27.contract.addon.title":"Add on when needed","pricing27.contract.annual.description":"Paid plans are available with annual prepayment or annual-contract monthly installments.","pricing27.contract.annual.title":"Annual contracts only","pricing27.contract.description":"Paid plans require an annual contract. Choose annual prepayment or monthly installments on an annual contract.","pricing27.contract.discount.description":"Usage from an annual-plan bucket is discounted 20â30% from the list price.","pricing27.contract.discount.title":"Bucket use discount","pricing27.contract.section_description":"Understand the relationship between the plan fee, buckets, and on-demand charges to follow monthly cost easily.","pricing27.contract.section_title":"Keep both contracts and buckets simple.","pricing27.contract.title":"No month-to-month subscription","pricing27.hero.description":"Every plan refills CX and Team buckets monthly. When a bucket runs out, keep using the features at on-demand rates.","pricing27.hero.eyebrow":"CHANNEL TALK PRICING","pricing27.hero.title":"AI-Tailored plans for your business","pricing27.matrix.ai_marketing":"AI marketing","pricing27.matrix.bucket_allowance":"Included bucket balance","pricing27.matrix.customer_chat":"Customer support","pricing27.matrix.cx.description":"Tools for operating customer support and managing relationships","pricing27.matrix.cx.title":"CX · Customer support \u0026 CRM","pricing27.matrix.details.description":"Support, development, and security by plan","pricing27.matrix.details.title":"Details","pricing27.matrix.developer_support":"Developer support (API, SDK)","pricing27.matrix.marketing.description":"Marketing tools funded with credits when you need them","pricing27.matrix.marketing.title":"Marketing","pricing27.matrix.marketing_credit":"Marketing credits","pricing27.matrix.team.description":"Tools for collaborating and analyzing work together","pricing27.matrix.team.title":"Team · Collaboration","pricing27.matrix.team_ai":"AI collaboration","pricing27.matrix.team_model":"Model","pricing27.matrix.team_workspace":"Chat, huddles, and documents","pricing27.matrix.unlimited":"Unlimited","pricing27.matrix.voice_alf":"Voice ALF","pricing27.meta.description":"Introducing AI products built to perform, whatever your business looks like.","pricing27.meta.image_alt":"Channel Talk pricing plans","pricing27.meta.title":"AI-Tailored Plans - Channel Works","pricing27.on_demand.description":"When a bucket is empty, usage is charged at the on-demand list price. Every charge is shown as money, never units.","pricing27.on_demand.open":"View on-demand unit price","pricing27.on_demand.title":"Check detailed rates only when you need them.","pricing27.plan.bucket_available":"Available with your contract","pricing27.plan.business.qualifier":"$10M+ annual revenue","pricing27.plan.card.enterprise.cta":"Contact sales â","pricing27.plan.card.enterprise.price":"Let's talk","pricing27.plan.card.feature.advanced_customer_support":"Advanced customer support","pricing27.plan.card.feature.advanced_developer_support":"Advanced developer support (API, SDK)","pricing27.plan.card.feature.ai_phone_consultation":"AI Phone Calls","pricing27.plan.card.feature.basic_customer_support":"Basic customer support","pricing27.plan.card.feature.basic_developer_support":"Basic developer support (API, SDK)","pricing27.plan.card.feature.bi_tools":"BI tools","pricing27.plan.card.feature.business_ai_chat":"Enhanced AI chat","pricing27.plan.card.feature.business_ai_marketing":"Enhanced AI marketing","pricing27.plan.card.feature.business_ai_model":"Basic AI models","pricing27.plan.card.feature.business_procedure":"AI procedures (SOP)","pricing27.plan.card.feature.business_work_ai":"Enhanced AI for work","pricing27.plan.card.feature.data_analytics":"Data analytics","pricing27.plan.card.feature.enterprise_ai_chat":"Enterprise-grade AI chat","pricing27.plan.card.feature.enterprise_ai_marketing":"Advanced AI marketing","pricing27.plan.card.feature.enterprise_ai_model":"Premium-performance AI models","pricing27.plan.card.feature.enterprise_procedure":"AI procedures (SOP)","pricing27.plan.card.feature.enterprise_security_data":"Enterprise-grade security and data controls","pricing27.plan.card.feature.enterprise_work_ai":"Enterprise-grade AI for work","pricing27.plan.card.feature.free_ai_chat":"Limited basic AI chat support","pricing27.plan.card.feature.free_ai_marketing":"Limited basic AI marketing","pricing27.plan.card.feature.free_ai_model":"Limited basic AI models","pricing27.plan.card.feature.free_operator":"Free for up to 2 seats","pricing27.plan.card.feature.free_procedure":"Limited basic procedures (AI SOP)","pricing27.plan.card.feature.free_work_ai":"Limited AI for work","pricing27.plan.card.feature.full_customer_support":"Full support","pricing27.plan.card.feature.full_developer_support":"Full developer support (API, SDK)","pricing27.plan.card.feature.monthly_credit":"{{amount}} monthly credits included","pricing27.plan.card.feature.self_improvement_loop":"Self-improvement loop","pricing27.plan.card.feature.startup_ai_chat":"Basic AI chat","pricing27.plan.card.feature.startup_ai_marketing":"Basic AI marketing","pricing27.plan.card.feature.startup_ai_model":"Basic AI models","pricing27.plan.card.feature.startup_procedure":"AI procedures (SOP)","pricing27.plan.card.feature.startup_work_ai":"Basic AI for work","pricing27.plan.card.feature.workspace":"Chat, video meetings, and documents","pricing27.plan.card.support":"Support","pricing27.plan.disclosure":"Prices exclude applicable tax. Enterprise bucket amounts and detailed rates may vary by contract.","pricing27.plan.enterprise.bucket":"Letâs discu
1042ss","pricing27.plan.enterprise.price":"Custom quote","pricing27.plan.enterprise.qualifier":"$30M+ annual revenue","pricing27.plan.features":"Every plan can use AI; higher plans expand the tools available for operations.","pricing27.plan.free.cx":"3 operator seats","pricing27.plan.free.name":"Free+","pricing27.plan.free.team":"30 basic seats","pricing27.plan.marketing":"Buy credits separately","pricing27.plan.startup.qualifier":"","pricing27.rate.ai.description":"Your local currency and contract terms determine the actual charge.","pricing27.rate.ai.title":"AI and marketing","pricing27.rate.alf":"ALF session","pricing27.rate.alf_value":"Local list price per session","pricing27.rate.basic_seat":"Basic seat","pricing27.rate.basic_seat_value":"From local list price","pricing27.rate.crm":"CRM contacts","pricing27.rate.crm_value":"From local list price","pricing27.rate.marketing":"Marketing sends","pricing27.rate.marketing_value":"Deducted at each campaignâs actual price","pricing27.rate.operator":"Operator seat","pricing27.rate.operator_value":"From local list price","pricing27.rate.seats.description":"Usage is deducted from its bucket first and billed on demand only after that balance is used.","pricing27.rate.seats.title":"Seats and CRM","pricing27.rate.voice":"Voice ALF","pricing27.rate.voice_value":"Local list price by duration","pricing27.rates.benefit.included.1":"Get more usage at a discounted price compared to the standard rate","pricing27.rates.benefit.included.2":"Flexibly adapt to seasonal changes in the features you use most","pricing27.rates.benefit.included.title":"Start with more benefits","pricing27.rates.benefit.ondemand.1":"Keep using the service after youâve used your included usage.","pricing27.rates.benefit.ondemand.2":"Save up to 20% when you buy additional credits in bulk.","pricing27.rates.benefit.ondemand.title":"Pay only for what you use","pricing27.rates.debug.locale_controls":"Locale debug controls","pricing27.rates.discount.lowest_price_guarantee":"Lowest-price guarantee","pricing27.rates.discount.lowest_price_guarantee_parenthetical":"(Lowest-price guarantee)","pricing27.rates.effective_date":"New contracts signed on or after {{date}} will use the prices above.","pricing27.rates.effective_date.current":"The pricing above takes effect on {{date}}.","pricing27.rates.enterprise.description":"Weâll provide enterprise-grade products and support.","pricing27.rates.enterprise.feature.ai_chat":"Enterprise-grade AI chat","pricing27.rates.enterprise.feature.ai_marketing":"Advanced AI Marketing","pricing27.rates.enterprise.feature.ai_phone":"AI phone support","pricing27.rates.enterprise.feature.security":"Enterprise-grade security and data controls","pricing27.rates.enterprise.feature.team_ai":"Enterprise-grade Team AI","pricing27.rates.enterprise.form.chat":"Chat with us","pricing27.rates.enterprise.form.chat_hint":"Have a quick question?","pricing27.rates.enterprise.form.company":"Company","pricing27.rates.enterprise.form.consent":"By submitting this form, you agree to Channel Corporationâs \u003cprivacy\u003ePrivacy Policy\u003c/privacy\u003e.","pricing27.rates.enterprise.form.email":"Work email","pricing27.rates.enterprise.form.mobile":"Mobile number","pricing27.rates.enterprise.form.name":"Name","pricing27.rates.enterprise.form.site_url":"Website URL","pricing27.rates.enterprise.form.submit":"Submit","pricing27.rates.enterprise.heading":"For enterprise plans, contact our sales team","pricing27.rates.faq.title":"FAQ","pricing27.rates.final.contact":"Contact sales","pricing27.rates.final.description":"Try all paid features free for 14 days","pricing27.rates.footnote.annual_contract":"Every paid plan is an annual contract. Choose annual prepayment or monthly installments.","pricing27.rates.footnote.tax":"All prices exclude 10% tax.","pricing27.rates.group.cx":"CX","pricing27.rates.group.marketing":"Marketing","pricing27.rates.group.team":"Team","pricing27.rates.heading.additional_features":"Additional features","pricing27.rates.heading.annual":"Annual contract unit price","pricing27.rates.heading.channel":"Channel","pricing27.rates.heading.feature":"Feature","pricing27.rates.heading.features":"Features","pricing27.rates.heading.mediums":"Mediums","pricing27.rates.heading.ondemand":"On-demand unit price","pricing27.rates.heading.ondemand_limited":"On-demand price and limits","pricing27.rates.heading.ondemand_marketing_feature_limited":"On-demand price (Up to $100 per month limits)","pricing27.rates.heading.ondemand_marketing_limited":"On-demand rate and limits (sending c
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They are available by CX, Marketing, or Team service, not for individual features.","pricing27.rates.faq.add_ons.question":"What are add-ons?","pricing27.rates.faq.credit_mixing.answer":"Credits are allocated separately for each service and cannot be transferred. For example, unused CX credits cannot be used for Marketing sends.","pricing27.rates.faq.credit_mixing.question":"Can I combine CX, Marketing, and Team credits?","pricing27.rates.faq.credit_rollover.answer":"CX and Team credits are issued monthly and must be used within that month. Unused credits expire and do not roll over. Marketing credits are issued for the full year at the start of the contract and can be used anytime during the contract term.","pricing27.rates.faq.credit_rollover.question":"Do unused credits roll over to the next month?","pricing27.rates.faq.existing_paid_plan.answer":"Your current paid plan will remain unchanged and will not be migrated automatically. New features such as Voice ALF, AI Marketing, and Work AI are available only with the AI Edition.","pricing27.rates.faq.existing_paid_plan.question":"I'm already on a paid Channel Talk plan. Will my plan change?","pricing27.rates.value.varies_by_length":"Varies by length","pricing27.rates.faq.credit_exhausted.answer":"No. After you use all your credits, you will be billed on demand based on what you use. On-demand rates are higher than annual contract rates. To use lower rates, add more credits with an add-on.","pricing27.rates.faq.credit_exhausted.question":"Will service stop when I use all my credits?","pricing27.rates.faq.credits.answer":"Credits are the monthly usage allowance included with your plan. As you use features, credits are deducted at each feature's rate.","pricing27.rates.faq.credits.question":"What are credits?","pricing27.rates.faq.monthly_plan.answer":"All paid plans require a 12-month annual contract. Choose either annual upfront payment or monthly installments.","pricing27.rates.faq.monthly_plan.question":"Can I use a paid plan month to month?","pricing27.rates.faq.payment_method.answer":"With annual upfront payment, you pay for the full year at once. Monthly installments split the same 12-month commitment into 12 payments. Monthly installments cost \u003cbold\u003e15%\u003c/bold\u003e more in total than annual upfront payment. Both payment methods include the same amount of credits.","pricing27.rates.faq.payment_method.question":"What is the difference between annual upfront payment and monthly installments?","pricing27.rates.faq.tax.answer":"A 10% VAT is not included.","pricing27.rates.faq.tax.question":"Do the displayed prices include VAT?","pricing27.legacy_banner.badge":"Introducing the new AI Edition","pricing27.legacy_banner.cta":"Learn more","pricing27.legacy_banner.description":"Be first to explore high-performance AI products, including \u003cbold\u003eAI Phone, AI Marketing, and Work AI\u003c/bold\u003e. (Effective October 16)","pricing27.legacy_banner.title":"Introducing \u003chighlight\u003eChannel Works AI Edition\u003c/highlight\u003e for new AI products","pricing27.plan.card.feature.free_prompt_settings":"Limited prompt settings","pricing27.rates.enterprise.form.submit_error":"We couldn't submit your inquiry. Please try again in a moment.","pricing27.rates.enterprise.form.submitted":"Your inquiry has been received. Our sales team will be in touch shortly.","pricing27.rates.enterprise.form.validation.phone":"Enter numbers only, without the country code.","pricing27.rates.enterprise.form.validation.url":"Enter a valid website address.","pricing27.rates.enterprise.form.staffs.from_50_to_499":"50 to 499","pricing27.rates.enterprise.form.staffs.less_than_49":"Less than 49","pricing27.rates.enterprise.form.staffs.more_than_500":"500 or more","pricing27.rates.tooltip.kakao_brand_message":"⢠Brand message (friend â text)\n⢠Brand message (friend â image)\n⢠Brand message (friend â wide image)\n⢠Brand message (friend â
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1042avigation.blog":"Blog","header.navigation.company":"About us","header.navigation.culture":"People\u0026Culture","header.navigation.homepage":"Channel.io website","header.navigation.jobs":"Careers","header.navigation.tech_blog":"Tech Blog","hero.cta":"Get Started","hero.description":"Measure the impact of personalized automated marketing messages","hero.title1":"Revenue-Driven","hero.title2":"CRM Marketing","jobs.apply.button.text":"Apply Now","jobs.blog.button":"Channel Team Blog","jobs.company.button":"About us","jobs.description":"With the mission of bridging the gap between businesses and their customers, Channel Team is dedicated to enhancing operational efficiency and delivering authentic brand concierge experience online. If you thrive on collaborating with exceptional colleagues and leadership to make an innovative impact on the new market, apply now!","jobs.detail.apply.button":"Apply Now","jobs.detail.goback":"Go back to career postings","jobs.detail.more_banner.title":"","jobs.detail.recommend_content":"","jobs.filter.apply":"Apply filters","jobs.filter.clear":"Clear filters","jobs.filter.hide":"Hide filters","jobs.filter.reset":"Reset filters","jobs.filter.search.placeholder":"Search by keyword","jobs.filter.show":"Show filters","jobs.filter.view":"View filters","jobs.footer.more.button.text":"","jobs.list.title":"","jobs.main.banner.description":"Weâre looking for an awesome teammate to join our Channel team!","jobs.main.banner.title":"Weâre Hiring!","jobs.meta.description":"Join Channel team and be part of our transformative journey!","jobs.meta.title":"Careers","jobs.more_banner.title":"","jobs.position.count_label":"\u003c0\u003e{{count}}\u003c/0\u003e positions are open","jobs.position.count_suffix":"open positions","jobs.search.placeholder":"Search by keyword","jobs.title":"Work with us","jobs.title.prefix":"Jobs","l-plus-brand-title":"","l-plus-consulting-compare-card":"","l-plus-consulting-description":"","l-plus-consulting-manager-card":"","l-plus-consulting-success-story-card":"","l-plus-consulting-title":"","l-plus-cx-automation-tab":"","l-plus-cx-chart-tab":"","l-plus-cx-chat-bot-tab":"","l-plus-cx-description":"","l-plus-cx-title":"","l-plus-cx-user-chat-tab":"","l-plus-head-description":"","l-plus-head-title":"","l-plus-marketing-alim-talk-tab":"","l-plus-marketing-crm-tab":"","l-plus-marketing-description":"","l-plus-marketing-on-site-tab":"","l-plus-marketing-recipe-tab":"","l-plus-marketing-title":"","l-plus-requirement-consulting-title":"","l-plus-requirement-consulting-unit":"","l-plus-requirement-employee-title":"","l-plus-requirement-employee-unit":"","l-plus-requirement-sales-title":"","l-plus-requirement-sales-unit":"","l-plus-requirement-title":"","l-plus-requirement-user-title":"","l-plus-requirement-user-unit":"","l-plus-submit-button":"","l-plus.meta.description":"","l-plus.meta.title":"","lead.blocked.mobile.title":"You need a desktop environment.","lead.button.next":"Next","lead.button.submit":"Get Started","lead.complete.app.hint":"Get Channel.io's mobile app for free.","lead.complete.desc":"We've emailed you for the free trial!","lead.complete.desktop.hint":"Don't have time right now? Check our 14-days trial subscription in your inbox: %s","lead.complete.desktop.start":"Start right away!","lead.complete.desktop.title":"Channel.io in under 3 minutes!","lead.complete.mobile.title":"Desktop is required to go further.\nPlease check the email we've sent to %s.","lead.desc":"Want to explore the service for free?","lead.form.available_contact_time.hint":"Please select a time for a call","lead.form.available_contact_time.item.unavailable":"It's hard to make a call.","lead.form.available_contact_time.label":"We will contact you as soon as possible.","lead.form.biz_category.hint":"Please select your industry","lead.form.biz_category.item.b2b":"B2B","lead.form.biz_category.item.etc":"Other","lead.form.biz_category.item.etc.hint":"Non-profit, manufacturing, etc.","lead.form.biz_category.item.high_end_shopping_mall":"High-end commerce","lead.form.biz_category.item.it":"IT service","lead.form.biz_category.item.low_end_shopping_mall":"Low-end commerce","lead.form.biz_category.item.offline":"Offline-based","lead.form.biz_category.item.offline.hint":"Hospital, academy, restaurant, etc.","lead.form.biz_category.item.online_education":"Online education","lead.form.company_name.hint":"Please enter your company or service name","lead.form.contact_name.hint":"Please tell us
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ë ì ìë§\n기ë¤ë ¤ 주ìê² ìµëê¹?","main-v9.human_touch.phone.sender1":"ì´ì§í","main-v9.human_touch.phone.sender1.tag":"íì","main-v9.human_touch.phone.sender2":"ë°í¬ì","main-v9.human_touch.profile.address":"ìì¸í¹ë³ì ê°ë¨êµ¬","main-v9.human_touch.profile.label.address":"Address","main-v9.human_touch.profile.label.email":"Email","main-v9.human_touch.profile.label.phone":"Phone","main-v9.human_touch.profile.label.tag":"Tags","main-v9.human_touch.profile.name":"ê¹ì§ì","main-v9.human_touch.profile.order_history":"Order History","main-v9.human_touch.profile.payment.bag":"Credit Card · â©60,000","main-v9.human_touch.profile.payment.dress":"Credit Card · â©120,000","main-v9.human_touch.profile.payment_pending":"Payment Pending","main-v9.human_touch.profile.product.bag":"Casual Backpack","main-v9.human_touch.profile.product.dress":"Linen Dress","main-v9.human_touch.profile.tag.event_april":"April Event","main-v9.human_touch.profile.tag.vip":"VIP","main-v9.human_touch.sharing.partner_a":"Vendor A","main-v9.human_touch.sharing.partner_b":"Vendor B","main-v9.human_touch.sharing.partner_c":"Vendor C","main-v9.human_touch.sharing.platform":"Platform","main-v9.human_touch.title":"When it matters most, people step in","main-v9.inbox.assignee.bae":"Bridget","main-v9.inbox.assignee.han":"Hank","main-v9.inbox.assignee.kim":"Stan","main-v9.inbox.assignee.lee":"Isabel","main-v9.inbox.assignee.park":"Mary","main-v9.inbox.badge.member":"Member","main-v9.inbox.chat.0.agent1.line1":"Hello Aria,","main-v9.inbox.chat.0.agent1.line2":"After checking, our system error caused the refund to be missed.","main-v9.inbox.chat.0.agent1.line3":"We sincerely apologize. We will process your refund immediately.","main-v9.inbox.chat.0.agent2.line1":"We sincerely apologize for the inconvenience. ð¢","main-v9.inbox.chat.0.agent2.line2":"Your refund has been processed, and weâve added 30,000 won in reward points for the delay.","main-v9.inbox.chat.0.cust1":"I requested a return 2 weeks ago but still havenât received a refund.","main-v9.inbox.chat.0.cust2.first":"Iâve waited two weeks","main-v9.inbox.chat.0.cust2.last":"A system error? ð¡ You didnât even pick up the phone when I called","main-v9.inbox.chat.0.cust3":"Please make sure to double-check in the future.","main-v9.inbox.chat.0.note1":"@Bridget Is it okay to issue reward points?","main-v9.inbox.chat.0.note2":"@Isabel Yes. Please give 3,000 points in compensation.","main-v9.inbox.chat.1.agent_body":"Yes, you can. Exchanges are available within one week of receiving your order.\n\nPlease check the details below and reply:\n1. Order number\n2. Preferred exchange option (size or color)\n3. Recipientâs name and contact information for the return\n\nOnce confirmed, weâll arrange return shipping and send your exchange promptly after stock
1042is checked. Please note the item must be unused with tags attached.","main-v9.inbox.chat.1.cust_body":"Hi, I got the package yesterday. Can I exchange the color?","main-v9.inbox.chat.1.email_recipient_to_company":"Recipient: [email protected]","main-v9.inbox.chat.1.email_recipient_to_customer":"Recipient: John","main-v9.inbox.chat.1.email_view":"View original email","main-v9.inbox.chat.2.agent1":"Hello, Diane. What product are you interested in?","main-v9.inbox.chat.2.agent2.line1":"Thank you for your interest in the boots! ð","main-v9.inbox.chat.2.agent2.line2":"If you mean the Classic Boots in black, they were restocked yesterday.","main-v9.inbox.chat.2.agent2.line3":"Size 235 is still available for order.","main-v9.inbox.chat.2.cust1":"Hi, I have a question about restock.","main-v9.inbox.chat.2.cust2.first":"Will the boots in black color be restocked?","main-v9.inbox.chat.2.cust2.last":"I havenât seen any updates about it","main-v9.inbox.chat.2.cust2.middle":"Size 235","main-v9.inbox.chat.3.agent1.line1":"Hello, Lina.","main-v9.inbox.chat.3.agent1.line2":"Are you talking about the Aqua Incense?","main-v9.inbox.chat.3.agent2a.line1":"Got it!","main-v9.inbox.chat.3.agent2a.line2":"If you order before 4 PM today, it will be shipped the same day,","main-v9.inbox.chat.3.agent2a.line3":"and it will arrive by the 12th.","main-v9.inbox.chat.3.agent2b":"Please note the delivery could be delayed.","main-v9.inbox.chat.3.cust1":"Hi, if I order today, when will it arrive?","main-v9.inbox.chat.3.cust2.first":"Yes!","main-v9.inbox.chat.3.cust2.last":"I want to buy it as a gift,\nSo i need to know when it will arrive.","main-v9.inbox.chat.3.cust3":"Ah, I see. Also, is there a gift wrapping option?","main-v9.inbox.chat.close":"Close","main-v9.inbox.chat.input_placeholder.customer":"Please enter the message to send to the customer","main-v9.inbox.chat.input_placeholder.team":"Enter a message","main-v9.inbox.chat.internal_activity":"⸠Internal Actions ({{count}})","main-v9.inbox.chat.internal_activity_detail":"Return collected, refund not processed â accounting team delay","main-v9.inbox.chat.internal_note":"Internal Note","main-v9.inbox.chat.tab.customer":"Reply","main-v9.inbox.chat.tab.internal":"Internal Note","main-v9.inbox.chat.view_all":"View all","main-v9.inbox.convo.0.msg":"Please make sure to double-che...","main-v9.inbox.convo.1.msg":"(Stan: Manual processing compl...)","main-v9.inbox.convo.1.title":"I have a question about the delivery.","main-v9.inbox.convo.2.msg":"Could you please send me the product link?","main-v9.inbox.convo.3.msg":"Can I add a gift wrapping option?","main-v9.inbox.convo.4.msg":"If it hasnât shipped yet, can I change to a different color?","main-v9.inbox.convo.tab.absent":"Missed","main-v9.inbox.convo.tab.closed":"Closed","main-v9.inbox.convo.tab.in_progress":"Opened","main-v9.inbox.convo.tab.on_hold":"Snoozed","main-v9.inbox.convo.time.minutes":"{{minutes}}m ago","main-v9.inbox.convo.time.now":"Just now","main-v9.inbox.convo.title":"All","main-v9.inbox.customer.jung_harin":"Lina","main-v9.inbox.customer.lee_doyoon":"Diane","main-v9.inbox.customer.lee_jonghyuk":"John","main-v9.inbox.customer.oh_yejin":"Olivia","main-v9.inbox.customer.park_jieun":"Aria","main-v9.inbox.details.assignee":"Assignee","main-v9.inbox.details.city_seoul":"NYC ð","main-v9.inbox.details.consultation_description":"#System_Error","main-v9.inbox.details.consultation_goal":"Achieved","main-v9.inbox.details.event.0.title":"PageView Today 01:28 PM","main-v9.inbox.details.event.1.title":"Yesterday 12","main-v9.inbox.details.event.2.title":"2026-03-28 12","main-v9.inbox.details.followers":"Follower(s)","main-v9.inbox.details.label.city":"City","main-v9.inbox.details.label.consultation_description":"Chat Description","main-v9.inbox.details.label.consultation_goal":"Chat Goal","main-v9.inbox.details.label.consultation_tag":"Chat Tags","main-v9.inbox.details.label.customer_tag":"Tags","main-v9.inbox.details.label.email":"Email","main-v9.inbox.details.label.entry_page":"Referral","main-v9.inbox.details.label.phone":"Number","main-v9.inbox.details.label.points":"Points","main-v9.inbox.details.label.priority":"Priority","main-v9.inbox.details.priority.high":"High","main-v9.inbox.details.priority.normal":"Low","main-v9.inbox.details.section.consultation_info":"Chat Info","main-v9.inbox.details.section.customer_info":"User Info","main-v9.inbox.details.section.events":"Events","main-v9.inbox.details.see_more":"See more","main-v9.inbox.details.see_more_alt":"See more","main-v9.inbox.details.team"
1042:"Team","main-v9.inbox.details.title":"Details","main-v9.inbox.header.search":"Search","main-v9.inbox.lnb.alf":"ALF Customer","main-v9.inbox.lnb.all":"All","main-v9.inbox.lnb.assignees":"Assignee","main-v9.inbox.lnb.footer.waiting":"Waiting","main-v9.inbox.lnb.inbox":"Inbox","main-v9.inbox.lnb.invite_member":"Invite new team...","main-v9.inbox.lnb.my_session":"My Sessions","main-v9.inbox.lnb.queue":"Queued","main-v9.inbox.lnb.queue.cumulative":"Total","main-v9.inbox.lnb.queue.expert":"Expert","main-v9.inbox.lnb.queue.product":"Product","main-v9.inbox.lnb.scheduled":"Scheduled Message...","main-v9.inbox.lnb.services":"Service","main-v9.inbox.lnb.starred":"Bookmarks","main-v9.inbox.lnb.svc.call":"Call","main-v9.inbox.lnb.svc.channel":"Channel Talk","main-v9.inbox.lnb.svc.email":"Email","main-v9.inbox.lnb.svc.line":"Line Officia...","main-v9.inbox.lnb.unread":"Unread","main-v9.inbox.tab.customer":"Customer","main-v9.inbox.tab.team":"Team","main-v9.inbox.tag.compensation":"Refund","main-v9.inbox.tag.complaint":"Complaint","main-v9.inbox.tag.exchange":"Exchange","main-v9.inbox.tag.general":"General","main-v9.inbox.tag.new_member":"New Customer","main-v9.inbox.tag.regular_customer":"Regular","main-v9.inbox.tag.restock":"Restock","main-v9.inbox.tag.return":"Return","main-v9.inbox.tag.review_writer":"Review","main-v9.inbox.tag.shipping_info":"Shipping","main-v9.inbox.tag.vip":"VIP","main-v9.knowledge.add.card.excel.description":"Upload an XLSX file.","main-v9.knowledge.add.card.excel.title":"Excel","main-v9.knowledge.add.card.folder.description":"Create a folder to reference knowledge under specific conditions.","main-v9.knowledge.add.card.folder.title":"Folder","main-v9.knowledge.add.card.pdf.description":"Upload a PDF file.","main-v9.knowledge.add.card.pdf.title":"PDF","main-v9.knowledge.add.card.website.description":"Use page data from your live website.","main-v9.knowledge.add.card.website.title":"Website","main-v9.knowledge.after.bubble1":"Do you have the signature blue latte?","main-v9.knowledge.after.bubble2.line1":"Which location are you asking about?","main-v9.knowledge.after.bubble2.line2":"I can give you the seasonal menu for each branch.","main-v9.knowledge.after.bubble3":"The COEX branch.","main-v9.knowledge.after.bubble4.line1":"The COEX branch doesn't carry that item.","main-v9.knowledge.after.bubble4.line2":"But they do have the limited Pink Shot Latte!","main-v9.knowledge.badge.not_referenced":"Not referenced","main-v9.knowledge.badge.referenced":"Referenced","main-v9.knowledge.before.bubble1":"Do you have the signature blue latte?","main-v9.knowledge.before.bubble2.line1":"The signature blue latte is a smooth,","main-v9.knowledge.before.bubble2.line2":"sweet drink made by blending","main-v9.knowledge.before.bubble2.line3":"blue powder with milk.","main-v9.knowledge.before.bubble3":"I asked WHERE you sell it...","main-v9.knowledge.description.full":"Don't just store data, structure it. Organized knowledge helps AI understand, reason, and deliver the right answers.","main-v9.knowledge.description.line1":"Don't just store data, structure it. Organized knowledge helps AI understand, reason,","main-v9.knowledge.description.line2":"and deliver the right answers.","main-v9.knowledge.doc.business_hours_suffix":" Business Hours","main-v9.knowledge.doc.checklist":"Store Operation Checklist","main-v9.knowledge.doc.coex_menu_full":"COEX Full F\u0026B Menu","main-v9.knowledge.doc.cs_manual":"Customer Service Standard Manual","main-v9.knowledge.doc.discount_event_suffix":" Exclusive Discount","main-v9.knowledge.doc.emergency_guide":"Emergency response guide","main-v9.knowledge.doc.ingredients":"Ingredient order sheet","main-v9.knowledge.doc.membership_guide":"Membership guide","main-v9.knowledge.doc.menu_suffix":" F\u0026B Menu","main-v9.knowledge.doc.operation_guide_suffix":" Operation Guide","main-v9.knowledge.doc.parking_suffix":" Parking Guide","main-v9.knowledge.doc.parttime_suffix":"Part-time schedule","main-v9.knowledge.doc.sales":"Monthly sales report","main-v9.knowledge.doc.thetable_site":"The Table Official Site","main-v9.knowledge.feature.description":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer. Update everything easily with Documents.","main-v9.knowledge.feature.description_mobile":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer (RAG). Update everything easily with Documents.","main-v9.knowledge.feature.title":"Structure your Knowledge","main-v9.knowledge.folder.coex":"SF Branch","main-v9.knowledge.folder.description.coex":"Answer from this folder when asked about SF Branch.","main-v9.knowledge.folder.description.jamsil":"Answer from this folder when asked about LA Branch.","main-v9.knowledge.folder.description.yeoksam":"Answer from this folder when asked about NYC Branch.","main-v9.knowledge.folder.detail.filter.and":"AND","main-v9.knowledge.folder.detail.filter.match":"matches","main-v9.knowledge.folder.detail.filter.member":"Membership","main-v9.knowledge.folder.detail.filter.tag":"Customer tag","main-v9.knowledge.folder.detail.filter.tag_match":"matches customer","main-v9.knowledge.folder.detail.filter.tag_value":"Regular customer","main-v9.knowledge.folder.detail.filtering":"Filtering","main-v9.knowledge.folder.detail.reference_description":"Reference description","main-v9.knowledge.folder.jamsil":"LA Branch","main-v9.knowledge.folder.yeoksam":"NYC Branch","main-v9.knowledge.label.add_knowledge":"Add Knowledge","main-v9.knowledge.label.add_knowledge_title":"Knowledge","main-v9.knowledge.label.all":"All","main-v9.knowledge.label.create_folder":"Create Folder","main-v9.knowledge.problem.after.description":"Manage PDFs, articles, and website data systematically with directory structure, giving your team full control over knowledge architecture.","main-v9.knowledge.problem.after.title":"Filtered knowledge by folder","main-v9.knowledge.problem.before.description":"More data doesn't mean better answers. Without structure, AI can't deliver what customers need.","main-v9.knowledge.problem.before.title":"Unstructured data","main-v9.knowledge.section.document":"Document","main-v9.knowledge.section.excel":"Excel","main-v9.knowledge.section.folder":"Folder","main-v9.knowledge.section.pdf":"PDF","main-v9.knowledge.section.website":"Website","main-v9.knowledge.table.name":"Name","main-v9.knowledge.table.references":"Reference Count","main-v9.knowledge.table.resolution_rate":"Resolution Rate","main-v9.knowledge.tag":"Knowledge","main-v9.knowledge.title":"Structured Knowledge","main-v9.logo_collection.brand.daewoong":"ëì
ì ì½","main-v9.logo_collection.brand.lotteworld":"롯ë°ìë","main-v9.logo_collection.cta":"View All Cases","main-v9.omnichannel.description":"Use the same Rules, Knowledge, and Tasks across every channel for consistent answers everywhere.","main-v9.omnichannel.label":"Channel Works","main-v9.omnichannel.title.line1":"All your support channels.","main-v9.omnichannel.title.line2":"One AI.","main-v9.review.label":"Continuous improvement","main-v9.review.left.analysis_title":"Analysis","main-v9.review.left.caption.description":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","main-v9.review.left.caption.description_mobile":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","main-v9.review.left.caption.title":"Self-evaluation","main-v9.review.left.chart_title":"CX Score Trend","main-v9.review.left.legend.count":"{{count}} cases","main-v9.review.left.legend.negative":"Negative","main-v9.review.left.legend.neutral":"Neutral","main-v9.review.left.legend.positive":"Positive","main-v9.review.left.stat.cx_score":"CX Score","main-v9.review.left.stat.resolution_rate":"Resolution Rate","main-v9.review.right.after.highlight1":"14 days","main-v9.review.right.after.highlight2":"opened packaging","main-v9.review.right.after.line1":"Within ","main-v9.review.right.after.line2":" of receiving the product, free exchange is available for defective items.","main-v9.review.right.after.line3":"However, for simple change of mind or ","main-v9.review.right.after.line4":" and damaged product value, exchanges may not be possible.","main-v9.review.right.after.line5":"Please contact our customer center for more details.","main-v9.review.right.after.line6":"Thank y
1042ou.","main-v9.review.right.ai_analysis_text":"When ALF responds to free exchange inquiries using existing knowledge, agents are stepping in to correct the information.","main-v9.review.right.ai_card_title":"AI Analysis","main-v9.review.right.before.highlight":"7 days","main-v9.review.right.before.line1":"Within ","main-v9.review.right.before.line2":" of receiving the product, free exchange is available for defective items.","main-v9.review.right.before.line3":"However, exchanges may not be possible for simple change of mind or damaged product value. Please contact our customer center for more details.","main-v9.review.right.before.line4":"Thank you.","main-v9.review.right.caption.coming_soon":"Coming soon","main-v9.review.right.caption.description":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","main-v9.review.right.caption.description_mobile":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","main-v9.review.right.caption.title":"Suggested improvements","main-v9.review.right.improvement_title":"Suggested improvement","main-v9.review.right.related_consultations":"Related conversations","main-v9.review.subtitle":"It evaluates conversation quality and suggests how to improve so resolution rates keep increasing.","main-v9.review.title":"Know exactly how your AI is performing.","main-v9.rule.after.bubble1":"Can I get a refund on the cream I bought last week?","main-v9.rule.after.bubble2":"Could you tell me the purchase date and if it's been opened?","main-v9.rule.after.bubble3":"I bought it last Wednesday, unopened.","main-v9.rule.after.bubble4.line1":"Since it's unopened and within 7 days,","main-v9.rule.after.bubble4.line2":"a return/refund is available. Let me help you.","main-v9.rule.alf_name":"AI Agent ALF","main-v9.rule.banner":"Looks clear! This should work well.","main-v9.rule.before.bubble1":"Can I get a refund on the cream I bought last week?","main-v9.rule.before.bubble2.line1":"Yes! A 100% refund is available.","main-v9.rule.before.bubble2.line2":"Would you like a discount coupon too?","main-v9.rule.before.bubble3.line1":"Refunds are available within 7 days for unopened items.","main-v9.rule.before.bubble3.line2":"Coupons cannot be issued. Sorry for the confusion.","main-v9.rule.before.bubble4":"What?...","main-v9.rule.card.payment.body":"ALF prioritizes data accuracy. Only provide verified information.","main-v9.rule.card.payment.bullet1":"Don't make assumptions about external banking status.","main-v9.rule.card.payment.bullet2":"Explain fees and exchange rates clearly and simply.","main-v9.rule.card.payment.title":"International payments","main-v9.rule.card.shipping.body":"ALF values customers's patience. Provide transparent shipping updates.","main-v9.rule.card.shipping.bullet1":"Don't confirm delivery dates when tracking isn't available.","main-v9.rule.card.shipping.bullet2":"Empathize with excitement and use a friendly, trustworthy tone.","main-v9.rule.card.shipping.title":"Shipping inquiries","main-v9.rule.card.tone.body":"ALF is a friendly CX manager. Guide customers warmly about the brand.","main-v9.rule.card.tone.bullet1":"Use a warm, trustworthy yet casual tone.","main-v9.rule.card.tone.bullet2":"Keep responses concise and focused on the question.","main-v9.rule.card.tone.title":"Default CX tone","main-v9.rule.description.full":"AI that makes things up or breaks policy is a risk. Set clear rules, and ensure every response stays accurate and on-brand.","main-v9.rule.description.line1":"AI that makes things up or breaks policy is a risk.","main-v9.rule.description.line2":"Set clear rules, and ensure every response stays accurate and on-brand.","main-v9.rule.feature.description":"Apply different rules based on inquiry type, customer data, or context and turn them on or off anytime.","main-v9.rule.feature.title":"Define how AI responds","main-v9.rule.filter_count":"2 filters","main-v9.rule.problem.after.description":"Set rules to build a safe, reliable AI agent.","main-v9.rule.problem.after.title":"AI with rules applied","main-v9.rule.problem.before.description":"AI without rules leads to inconsistent answers, confusion, and risk.","main-v9.rule.problem.before.title":"AI without guardrails","main-v9.rule.tag":"Rules","main-v9.rule.title":"Rules you can trust","main-v9.sankey.caption":"Click to explore real customer data","main-v9.sankey.description.line1":"From first response to product recommendations","main-v9.sankey.description.line2":"and post-chat surveys,","main-v9.sankey.description.line3":"AI resolves the majority of repetitive inquiries,","main-v9.sankey.description.line4":"freeing your team to focus on complex, high-value conversations.","main-v9.sankey.modal.add_filter":"Add filter","main-v9.sankey.modal.badge.member":"Member","main-v9.sankey.modal.cell.involved":"Involved","main-v9.sankey.modal.cell.not_involved":"Not Involved","main-v9.sankey.modal.cell.not_responded":"Not Responded","main-v9.sankey.modal.cell.responded":"Responded","main-v9.sankey.modal.consultation.1.message.1.text":"Hello!","main-v9.sankey.modal.consultation.1.message.2.source.question":"","main-v9.sankey.modal.consultation.1.message.2.text":"Hello! Welcome to Channel Shop. How can I help you today?","main-v9.sankey.modal.consultation.1.message.3.text":"Can I get a refund?","main-v9.sankey.modal.consultation.1.message.4.source.question":"Refund Policy","main-v9.sankey.modal.consultation.1.message.4.text":"You can request a refund within 7 days of purchase.","main-v9.sankey.modal.consultation.1.message.5.text":"Do you offer payment plans?","main-v9.sankey.modal.consultation.1.message.6.source.question":"Payment Plans","main-v9.sankey.modal.consultation.1.message.6.text":"We offer flexible payment plans based on your order amount:\n\n⢠$50+: 2â5 payments\n⢠$1,000+: 6 payments\n⢠$2,000+: 12 payments","main-v9.sankey.modal.consultation.1.message.7.text":"Was this helpful? If you have any other questions, please feel free to ask!","main-v9.sankey.modal.consultation.1.name":"Jenny","main-v9.sankey.modal.consultation.2.message.1.text":"It's been 3 days since I ordered, but the delivery hasn't started yet. When will it be shipped?","main-v9.sankey.modal.consultation.2.message.2.source.question":"When will the delivery start?","main-v9.sankey.modal.consultation.2.message.2.text":"Hello! Welcome to Channel Shop. You're curious about the delivery status. Please provide your order number, and I'll check it for you right away.","main-v9.sankey.modal.consultation.2.message.3.text":"It's CS-20260316-8821.","main-v9.sankey.modal.consultation.2.message.4.text":"Your order is being prepared and will ship today.\n\nTracking will be sent by text once it's on the way. ð","main-v9.sankey.modal.consultation.2.message.5.text":"Ah, got it. Thank y
1042ou!","main-v9.sankey.modal.consultation.2.message.6.text":"Was this helpful? If you have any other questions, please feel free to ask!","main-v9.sankey.modal.consultation.2.name":"Max","main-v9.sankey.modal.consultation.3.message.1.text":"I received the product, but it's a different color than what I ordered.","main-v9.sankey.modal.consultation.3.message.2.source.question":"Wrong Product Delivered","main-v9.sankey.modal.consultation.3.message.2.text":"We sincerely apologize for the inconvenience.\n\nIf you received the wrong color, we can exchange it. Please share your order number and the color you received.","main-v9.sankey.modal.consultation.3.message.3.text":"The order number is CS-20260318-3342, and I ordered black but received khaki.","main-v9.sankey.modal.consultation.3.message.4.text":"After checking your order details, you did order black. Since the shipping error is confirmed, I will connect you to a representative.","main-v9.sankey.modal.consultation.3.message.5.name":"Cleo","main-v9.sankey.modal.consultation.3.message.5.text":"Hi Sam, we're so sorry about the mix-up. We have black in stock and will ship it today. The courier will collect the khaki item.","main-v9.sankey.modal.consultation.3.message.6.text":"You can ship it today?","main-v9.sankey.modal.consultation.3.message.7.text":"Yes, it will ship this afternoon and should arrive tomorrow. Pickup will be scheduled at the same time, and we'll text you the courier's contact details.","main-v9.sankey.modal.consultation.3.message.8.text":"Great! Thank you for handling this quickly.","main-v9.sankey.modal.consultation.3.name":"Sam","main-v9.sankey.modal.consultation.4.message.1.text":"I just placed an order, can I cancel it? I chose the wrong color.","main-v9.sankey.modal.consultation.4.message.2.text":"If you just placed the order, it might still be possible to cancel!\n\nCould you please provide your order number?","main-v9.sankey.modal.consultation.4.message.3.text":"CS-20260318-0374","main-v9.sankey.modal.consultation.4.message.4.text":"Your order is still in pre-shipment and hasn't been paid. I'll cancel it now.\n\nYour refund will be issued to your card within 1â3 business days, depending on your card issuer.","main-v9.sankey.modal.consultation.4.message.5.text":"That was super fast, thank you! I'll reorder with the correct color ð","main-v9.sankey.modal.consultation.4.message.6.text":"Glad I could help! If you have any other questions, please feel free to ask.","main-v9.sankey.modal.consultation.4.name":"Hannah","main-v9.sankey.modal.consultation.5.message.1.text":"I entered the coupon code, but it keeps showing a \"Not usable\" error.","main-v9.sankey.modal.consultation.5.message.2.source.question":"Coupon Errors","main-v9.sankey.modal.consultation.5.message.2.text":"Sorry for the inconvenience. The coupon may not apply due to minimum spend, category restrictions, or usage limits.","main-v9.sankey.modal.consultation.5.message.3.text":"I've checked all the conditions and they're all met, but it still doesn't work. Isn't there an error?","main-v9.sankey.modal.consultation.5.message.4.text":"For an accurate check, I will connect you to a representative.","main-v9.sankey.modal.consultation.5.message.5.name":"Lily","main-v9.sankey.modal.consultation.5.message.5.text":"Hello, Will! Could you please tell me the coupon code you want to use?","main-v9.sankey.modal.consultation.5.message.6.text":"SHOP15OFF","main-v9.sankey.modal.consultation.5.message.7.name":"River","main-v9.sankey.modal.consultation.5.message.7.text":"This coupon is for new members only, so it can't be used on your account.\n\nSorry for the confusion, would you like a 10% off coupon instead?","main-v9.sankey.modal.consultation.5.message.8.text":"Oh, I see. Yes, I'd appreciate it if you could issue it.","main-v9.sankey.modal.consultation.5.message.9.name":"Lily","main-v9.sankey.modal.consultation.5.message.9.text":"The coupon has been issued!","main-v9.sankey.modal.consultation.5.name":"Will","main-v9.sankey.modal.consultation.6.message.1.text":"Hello, I want to return the clothes because the size doesn't fit.","main-v9.sankey.modal.consultation.6.message.2.name":"Cleo","main-v9.sankey.modal.consultation.6.message.2.text":"Hi Sarah, sorry the size didn't fit. I'll help with the return, could you share your order number?","main-v9.sankey.modal.consultation.6.message.3.text":"It's CS-20260315-2209. The tag is still attached.","main-v9.sankey.modal.consultation.6.message.4.text":"Thanks! I'll arrange a pickup for tomorrow morning.\n\nRefunds are processed within 2â3 business days after pickup.\n\nCan I confirm the pickup address on file?","main-v9.sankey.modal.consultation.6.message.5.text":"Yes, please use the registered address!","main-v9.sankey.modal.consultation.6.message.6.name":"Cleo","main-v9.sankey.modal.consultation.6.message.6.text":"All set ð I'll text you the driver's contact on pickup day.\n\nLet me know if you need anything else.","main-v9.sankey.modal.consultation.6.name":"Sarah","main-v9.sankey.modal.consultation.7.message.1.text":"I checked the tracking number and see \"No Information,\" is it a delivery error?","main-v9.sankey.modal.consultation.7.message.2.text":"Hello! It may take about 2 to 4 hours for the courier's system to reflect the tracking number right after registration.","main-v9.sankey.modal.consultation.7.message.3.text":"Even though I received a text saying it was sent yesterday afternoon?","main-v9.sankey.modal.consultation.7.message.4.text":"If it's been over 12 hours and tracking still isn't working, there may be an issue.\n\nLet me check, c
1042ould you share your order number?","main-v9.sankey.modal.consultation.7.message.5.text":"CS-20260317-5513","main-v9.sankey.modal.consultation.7.message.6.text":"I've checked and the tracking is active and your order is in transit.\n\nIt's expected to arrive this afternoon or tomorrow morning. Thanks for your patience!","main-v9.sankey.modal.consultation.7.message.7.text":"Oh, I see. Thank you!","main-v9.sankey.modal.consultation.7.message.8.text":"I'm glad to hear that it was helpful! If you have any other questions, please feel free to ask.","main-v9.sankey.modal.consultation.7.name":"Harry","main-v9.sankey.modal.consultation_list":"Chat List","main-v9.sankey.modal.go_to_chat":"Jump to this chat","main-v9.sankey.modal.matched_question":"Matched question","main-v9.sankey.modal.table.agent_responded":"Operator Response Status","main-v9.sankey.modal.table.alf_cx_score":"ALF CX score","main-v9.sankey.modal.table.alf_involved":"ALF Involvement","main-v9.sankey.modal.table.assignee":"Assignee","main-v9.sankey.modal.table.follower":"Follower","main-v9.sankey.modal.table.service":"Service","main-v9.sankey.modal.table.summary":"Summary","main-v9.sankey.modal.table.tags":"Tags","main-v9.sankey.modal.table.team":"Team","main-v9.sankey.modal.table.user_chat":"User Chat","main-v9.sankey.modal.total_count":"Total \u003cstrong\u003e{{count}}\u003c/strong\u003e items","main-v9.sankey.modal.view_settings":"Display Settings","main-v9.sankey.node.agent_responded":"ALF Unresolved","main-v9.sankey.node.alf_involved":"ALF Involved","main-v9.sankey.node.alf_not_involved":"ALF Not Involved","main-v9.sankey.node.alf_resolved":"ALF Resolved","main-v9.sankey.node.consultation":"Chats","main-v9.sankey.node.dissatisfied":"Negative","main-v9.sankey.node.satisfied":"Positive","main-v9.sankey.title.line1":"Let AI handle the 80%.","main-v9.sankey.title.line2":"Your team handles the 20% that matters.","main-v9.sankey.tooltip.preview.row1.created_time":"1m ago","main-v9.sankey.tooltip.preview.row1.sent_time":"3h ago","main-v9.sankey.tooltip.preview.row1.status":"Resolved","main-v9.sankey.tooltip.preview.row2.created_time":"5m ago","main-v9.sankey.tooltip.preview.row2.sent_time":"1d ago","main-v9.sankey.tooltip.preview.row2.status":"Unresolved","main-v9.sankey.tooltip.preview.row3.created_time":"30m ago","main-v9.sankey.tooltip.preview.row3.sent_time":"5h ago","main-v9.sankey.tooltip.preview.row3.status":"Resolved","main-v9.sankey.tooltip.preview.row4.created_time":"1h ago","main-v9.sankey.tooltip.preview.row4.sent_time":"10m ago","main-v9.sankey.tooltip.preview.row4.status":"Resolved","main-v9.sankey.tooltip.text":"Click on the chart to see the data in detail.","main-v9.task.after.bubble1":"Please cancel my order","main-v9.task.after.bubble2":"Sure! Could you tell me the product name?","main-v9.task.after.bubble3":"Green Tea Toner","main-v9.task.after.bubble4.line1":"Order #OZ1392 placed 3 days ago â","main-v9.task.after.bubble4.line2":"Green Tea Toner cancellation has been submitted.","main-v9.task.after.completion":"Order cancelled","main-v9.task.alf_name":"AI Agent ALF","main-v9.task.before.bubble1":"Please cancel my order","main-v9.task.before.bubble2.line1":"Sure! Cancellations are available within","main-v9.task.before.bubble2.line2":"7 days of purchase. When did you order?","main-v9.task.before.bubble3":"I ordered 3 days ago. Please cancel it.","main-v9.task.before.bubble4.line1":"Yes, your order from 3 days ago","main-v9.task.before.bubble4.line2":"is eligible for cancellation.","main-v9.task.before.bubble5":"I said cancel it already!","main-v9.task.description.full":"Go beyond responses. Let AI resolve issues by completing real tasks like canceling orders or updating bookings.","main-v9.task.description.line1":"Go beyond responses. Let AI resolve issues by completing real tasks","main-v9.task.description.line2":"like canceling orders or updating bookings.","main-v9.task.feature.description":"Let AI handle real workflows, not just conversations. Set actions with natural language and connect to your systems to automate tasks end-to-e
1042nd.","main-v9.task.feature.description_mobile":"Let AI handle real workflows, not just conversations. Set actions with natural language and connect to your systems to automate tasks end-to-end. (JavaScript)","main-v9.task.feature.title":"Automate Tasks","main-v9.task.flow.complete":"Complete","main-v9.task.flow.step_a.description":"Write JavaScript code.","main-v9.task.flow.step_a.title":"A. Fetch order list \u0026 shipping status","main-v9.task.flow.step_b.description.line1":"Add detailed instructions for","main-v9.task.flow.step_b.description.line2":"the task to perform.","main-v9.task.flow.step_b.title":"B. Display orders \u0026 identify selection","main-v9.task.flow.step_c.title":"C. Submit cancellation","main-v9.task.flow.step_d.title":"D. Cancellation confirmation","main-v9.task.flow.trigger_label":"Trigger","main-v9.task.flow.trigger_prompt.line1":"You are a chatbot for processing order","main-v9.task.flow.trigger_prompt.line2":"cancellations and refunds. When a customer says \"cancel\"...","main-v9.task.flow.trigger_title":"Cancel Order","main-v9.task.panel.aria.close":"Close","main-v9.task.panel.aria.maximize":"Maximize","main-v9.task.panel.b.instruction.ask":"After showing the order list, naturally ask which order the customer wants to cancel.","main-v9.task.panel.b.instruction.ask_example":"e.g. \"Which order would you like to cancel?\" or \"Would you like to cancel order #1?\"","main-v9.task.panel.b.instruction.example_a":"Product A, Order Status: In Transit","main-v9.task.panel.b.instruction.example_b":"Product B, Order Status: Payment Complete","main-v9.task.panel.b.instruction.example_c":"Product C, Order Status: Preparing Shipment","main-v9.task.panel.b.instruction.example_label":"Example output:","main-v9.task.panel.b.instruction.format_label":"Output format:","main-v9.task.panel.b.instruction.format_template":"{index}. Product Name, Order Status: {deliveryInfo}","main-v9.task.panel.b.instruction.heading_1":"1. Display Order List","main-v9.task.panel.b.instruction.heading_2":"2. Identify Order","main-v9.task.panel.b.instruction.heading_3":"3. Notes","main-v9.task.panel.b.instruction.heading_4":"4. Save Order Number","main-v9.task.panel.b.instruction.match_intro":"If the customer enters an orderId directly, there may be typos,","main-v9.task.panel.b.instruction.match_then":"so compare with actual orderIds in the array and find the closest match.","main-v9.task.panel.b.instruction.notice":"If the requested index or orderId is not in the array, respond with:","main-v9.task.panel.b.instruction.notice_example":"e.g. \"We couldn't find that order. Could you provide the order number again?\"","main-v9.task.panel.b.instruction.read_then":"Read the array and display the order list in the format below.","main-v9.task.panel.b.instruction.save_intro":"Once the appropriate orderId is found from the customer's selection,","main-v9.task.panel.b.instruction.save_then":"save the value to","main-v9.task.panel.b.instruction.specify.bullet1":"Product A â Direct product name mention","main-v9.task.panel.b.instruction.specify.bullet2":"\"The first one\", \"Top one\", \"Last one\" â Relative position","main-v9.task.panel.b.instruction.specify.bullet3":"\"Order 123456\" â Direct orderId input","main-v9.task.panel.b.instruction.specify_intro1":"Interpret the customer response to","main-v9.task.panel.b.instruction.specify_intro2":"find the orderId in the array.","main-v9.task.panel.b.instruction.specify_methods":"Customers may specify their order in these ways:","main-v9.task.panel.b.next_step":"C. Submit cancellation","main-v9.task.panel.b.read_label":"Read: ","main-v9.task.panel.b.section_title":"Instructions","main-v9.task.panel.b.title":"B. Order cancellation \u0026 eligibility","main-v9.task.panel.code.cancel_comment":"// cafe24 cancel","main-v9.task.panel.code.help_link":"Developer Guide","main-v9.task.panel.code.help_text":" to write your co
1042de.","main-v9.task.panel.code.next_step_b":"B. Fetch orders \u0026 check eligibility","main-v9.task.panel.code.section_title":"Code","main-v9.task.panel.d.alf_info.change":"Change","main-v9.task.panel.d.alf_info.text":"Sent as '{ALF}' bot profile.","main-v9.task.panel.d.message.button":"Go to Order List","main-v9.task.panel.d.message.line1":"Your cancellation request has been submitted. ð¤","main-v9.task.panel.d.message.line2":"We'll notify you via message once the refund is processed.","main-v9.task.panel.d.message.line3":"For bank transfer or virtual account payments, refunds are processed every Wednesday afternoon.","main-v9.task.panel.d.message.line4":"You can check the cancellation status using the button below.","main-v9.task.panel.d.next_step_complete":"Task Complete","main-v9.task.panel.d.section_title":"Message","main-v9.task.panel.d.title":"D. Cancellation Confirmation","main-v9.task.panel.refine":"Refine","main-v9.task.panel.service_block.button":"Channel Talk Message","main-v9.task.panel.service_block.label":"Service","main-v9.task.panel.transition.next_step":"Go to next step","main-v9.task.panel.transition.single_node":"Go to single step","main-v9.task.panel.trigger.body.exclude.bullet1":"Exchange, return, shipping inquiry, or other requests","main-v9.task.panel.trigger.body.exclude.bullet2":"Only asking about policies or procedures","main-v9.task.panel.trigger.body.exclude.bullet3":"When 'cancel' refers to something other than an order","main-v9.task.panel.trigger.body.exclude_intro":"Does not trigger in these cases:","main-v9.task.panel.trigger.body.heading_exclude":"[Exclusion Conditions]","main-v9.task.panel.trigger.body.heading_include":"[Trigger Conditions]","main-v9.task.panel.trigger.body.include.bullet1":"When the user explicitly wants to cancel an order","main-v9.task.panel.trigger.body.include.bullet2":"e.g. \"I want to cancel my order\" \"Please cancel my payment\" \"Can I cancel the order I just placed?\"","main-v9.task.panel.trigger.body.include_intro":"Triggers when the intent clearly includes:","main-v9.task.panel.trigger.body.p1":"This task triggers only when the customer's intent is to actually cancel an order.","main-v9.task.panel.trigger.body.p2":"Does not trigger for orders from external platforms or marketplaces.","main-v9.task.panel.trigger.next_step.a":"A. Identify order to cancel","main-v9.task.panel.trigger.section_title":"Trigger","main-v9.task.panel.trigger.title":"Order Cancellation \u0026 Refund","main-v9.task.problem.after.description":"Understand requests and complete tasks through automated actions.","main-v9.task.problem.after.title":"Execute customer requests directly","main-v9.task.problem.after.title_mobile":"Execute customer requests directly","main-v9.task.problem.before.description.line1":"If AI only repeats policies, conversations drag on","main-v9.task.problem.before.description.line2":"and customers get frustrated.","main-v9.task.problem.before.description.mobile":"If AI only repeats policies, conversations drag on and customers get frustrated.","main-v9.task.problem.before.title":"Answers without action","main-v9.task.tag":"Tasks (actions)","main-v9.task.title":"Actionable support","main-v9.team_chat.body.bae1.line1":"When applying coupons in the web cart, the discount shows as $0.","main-v9.team_chat.body.bae1.line2":"It's applied at checkout but not reflected on screen. We've received three inquiries.","main-v9.team_chat.body.bae2":"@Stan Thanks for the quick response! I'll inform customers that it will be fixed soon ð","main-v9.team_chat.body.han.line1":"We've received three consecutive reports of orders not appearing after payment.","main-v9.team_chat.body.han.line2":"It seems to be a payment-order linkage issue. Please check.","main-v9.team_chat.body.kim1.line1":"A customer requested an exchange because the sole of shoes purchased 3 months ago came off.","main-v9.team_chat.body.kim1.line2":"Although the 14-day return period has passed, it appears to be a manufacturing defect. How should we handle this?","main-v9.team_chat.body.lee.first":"Can anyone help with this? ð¢","main-v9.team_chat.body.lee2":"This issue is resolved! Thank you.","main-v9.team_chat.broadcast.label":"Replied to a thread:","main-v9.team_chat.broadcast.preview1":"There are two errors occurring below, can someone check?","main-v9.team_chat.channel.bug.subtitle":"Bugs","main-v9.team_chat.comment_count":"{{count}} reply(s)","main-v9.team_chat.comment_today":"Today 2:21 PM","main-v9.team_chat.lnb.channel.boardgame":"Board-Games","main-v9.team_chat.lnb.channel.bug":"Bugs","main-v9.team_chat.lnb.channel.chitchat":"Chit-Chat","main-v9.team_chat.lnb.channel.feedback":"Customer-Feed...","main-v9.team_chat.lnb.channel.group":"General","main-v9.team_chat.lnb.channel.korea_office":"US Office","main-v9.team_chat.lnb.channel.notice":"Announcement","main-v9.team_chat.lnb.channel.product":"Product","main-v9.team_chat.lnb.channel.release":"Releases","main-v9.team_chat.lnb.channel.tf_app_renewal":"(TF) App-Renewal","main-v9.team_chat.lnb.channel.tf_seasonsale":"(TF) Season-Sale","main-v9.team_chat.lnb.channel.tf_settlement":"(TF) Settlement-Sy...","main-v9.team_chat.lnb.dm":"Direct Messages","main-v9.team_chat.lnb.mentions":"Mentions \u0026 Reactions","main-v9.team_chat.lnb.saved":"Saved Messages","main-v9.team_chat.lnb.scheduled":"Scheduled Messages","main-v9.team_chat.lnb.section.casual":"Casual","main-v9.team_chat.lnb.section.important":"Important","main-v9.team_chat.lnb.section.in_progress":"Projects","main-v9.team_chat.lnb.threads":"Threads","main-v9.team_chat.lnb.title":"Team chat","main-v9.team_chat.lnb.unread_pill":"Unread messages","main-v9.team_chat.thread.divider":"5 reply(s)","main-v9.team_chat.thread.first":"There are two errors occurring, is there anyone who can check on this?","main-v9.team_chat.thread.first_question":"Can anyone help with this? ð¢","main-v9.team_chat.thread.kim_check":"I can check this!","main-v9.team_chat.thread.kim_done1":"The fix is being deployed now and will resolve the issue.","main-v9.team_chat.thread.kim_done2":"This issue is resolved! Thank you.","main-v9.team_chat.thread.lee_done":"This issue is resolved! Thank you.","main-v9.team_chat.thread.lee_thanks":"@Stan Thank you!","main-v9.team_chat.thread.shared":"Sent to chat room","main-v9.team_chat.thread.title":"Thread - Bugs","main-v9.trust.cert.sms":"ëë문ìì ì¡ì격ì¸ì¦","main-v9.trust.integration.title":"Works with your existing tools","main-v9.trust.link_more":"Learn more","main-v9.trust.partner.subtitle":"ì±ëí¡ ì¤ì¹ë¶í° ì´ìê¹ì§ ìµì íë ì루ì
ì ì ìí©ëë¤","main-v9.trust.partner.title":"íí¸ëì í¨ê»í©ëë¤","main-v9.trust.platform.cafe24":"ì¹´í24","main-v9.trust.platform.ezadmin":"ì´ì§ì´ë민","main-v9.trust.platform.godomall":"ê³ ë몰","main-v9.trust.platform.imweb":"ììì¹","main-v9.trust.platform.makeshop":"ë©ì´í¬ìµ","main-v9.trust.platform.sellmate":"ì
ë©ì´í¸","main-v9.trust.platform.shopby":"ìµë°ì´","main-v9.trust.platform.sixshop":"ìì¤ìµ","main-v9.trust.security.title":"Enterprise-grade security","main-v9.trust.stat.alf_resolved.label":"conversations answered by ALF","main-v9.trust.stat.channels.label":"Customers worldwide","main-v9.trust.stat.retention.label":"Retention rate","main.ai-automation.cta":"View Details","main.ai-automation.knowledge.badge":"ALF Knowledge","main.ai-automation.knowledge.title":"Smarter Knowledge, \nGreater Accuracy","main.ai-automation.rule.badge":"ALF Rules","main.ai-automation.rule.title":"Custom AI Agent \nSetup in Just 5 Minutes","main.ai-automation.task.badge":"ALF Tasks","main.ai-automation.task.title":"Solve Customer \nIssues Instantly \nwith AI","main.ai-automation.title.line1":"Let AI Handle","main.ai-automation.title.line2":"Repetitive Customer Questions","main.ai-banner.title.bold":"The Routine","main.ai-banner.title.part1":"AI Handles","main.ai-banner.title.part2":"You Handle The Strategy","main.ai-messenger.document.badge":"Documents","main.ai-messenger.document.title":"Manage Documents and \nKnowledge","main.ai-messenger.marketing.badge":"Marketing","main.ai-messenger.marketing.title":"Drive Sales with\nCRM Mar
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You don't need a phone number to make calls over the web, and it works in all countries.","meet-v3.section13.a2":"If you subscribe to Channel Talk's paid plan + get business verification, you can get a 070 number immediately without any contract or application process. \u003cb\u003eAvailable in Korea and Japan only.\u003c/b\u003e","meet-v3.section13.a3":"Channel Talk Phone is a way to get a Channel Talk 070 number, but you can still use your existing customer center number by forwarding calls and changing the outgoing number. Please check out our guide on how to use your existing number.\n*It is difficult to change to 010 number due to domestic regulations to prevent illegal spam.","meet-v3.section13.a4":"Each channel should be a separate entity, so you'll need to get a phone number for each channel and use them independently, even if they have the same business number.","meet-v3.section13.a5.team_member":"In a conference call, other team members can join the conversation. Additionally, communication among team members is possible through internal chat during the call. Instead of the concept of forwarding, similar to inviting a team member as a follower in user chat, multiple team members can be invited to participate in a single call.","meet-v3.section13.a6":"SKB, KT, and LG U+ are available.","meet-v3.section13.a7":"We are planning to introduce it in the second half of 2024, and it will be easy to create use cases and manage modifications using the support bot feature.","meet-v3.section13.a8":"Basic call statistics are provided for general calls. If you want to see more detailed call statistics, we provide APIs and call logs that can be integrated into BI tools and viewed in dashboards. Please contact us if you are interested.","meet-v3.section13.q1":"How can I start using Channel Talk Meet?","meet-v3.section13.q2":"How can I start using Channel Talk Phone?","meet-v3.section13.q3":"Can I keep my old number?","meet-v3.section13.q4":"Can I use one phone number for multiple channels?","meet-v3.section13.q5":"Is the transfer feature available?","meet-v3.section13.q6":"What carriers are available?","meet-v3.section13.q7":"Is ARS (IVR) functionality available?","meet-v3.section13.q8":"Can I see statistics on my call records?","meet-v3.section13.question.ivr":"","meet-v3.section13.title":"FAQs","meet-v3.section7.card1.description":"Managing chats and calls separately? Consolidate all your inquiries with Channel Talk.","meet-v3.section7.card1.title":"Centralized Integrations","meet-v3.section7.card2.description":"No need to use your personal number â make and receive calls with a new company number.","meet-v3.section7.card2.title":"Business Number","meet-v3.section7.card3.description":"Work on your terms, beyond the office. Make calls with the Channel Talk mobile app.","meet-v3.section7.card3.title":"Work From Home","meet-v3.section7.card4.description":"Overwhelmed by the time and cost of building your own solution? Channel Talk Meet is cost-effective by eliminating the need for phone lines and devices.","meet-v3.section7.card4.title":"Affordable Pricing","meet-v3.section7.card5.description.team_member":"Manage multiple brands with ease. Monitor inquiries across all channels at a glance and automatically assign to the appropriate team member.","meet-v3.section7.card5.title":"Auto-Assignment","meet-v3.section7.card6.description":"With the fusion of AI and workflow, save resolution time and create a more effective calling experience.","meet-v3.section7.card6.title":"AI-Optimized Efficiency","meet-v3.section7.description1":"To Business Owners,","meet-v3.section7.description2":"Say goodbye to old, inconvenient internet calls and switch to Channel Talk Meet.","meet-v3.section7.description3":"To CS Team Leaders,","meet-v3.section7.description4":"Choose Channel Talk Meet over bulky Computer Telephony Integration (CTI) solutions.","meet-v3.section7.title":"From Internet Calls to CTI, We Do It All","meet-v3.section9.badge":"Video Call","meet-v3.section9.card1.description":"Have issues that canât be solved over chat? See the problem directly to find the best solution.","meet-v3.section9.card1.title":"Video Call","meet-v3.section9.card2.description":"For detailed guidance, share screens to quickly understand and resolve customer issues.","meet-v3.section9.card2.title":"Screen Sharing","meet-v3.section9.card3.description":"Switch between chat and video calls with just one click so your customer conversations are uninterrupted. ","meet-v3.section9.card3.title":"Quick Transitions","meet-v3.section9.case1.description":"Customer: \"Is it possible to exchange this broken part here?\"","meet-v3.section9.case1.title":"Commerce","meet-v3.section9.case2.description":"Agent: \"I'll walk you through the materials and show you how to use the product.\"","meet-v3.section9.case2.title":"Customer Support (CS)","meet-v3.section9.case3.description":"Sales Rep: \"Letâs have virtual meeting with my team next week.\"","meet-v3.section9.case3.title":"Sales","meet-v3.section9.description":"For instant communication needs with customers, launch Meet.","meet-v3.section9.subtitle":"Use Cases","meet-v3.section9.title":"Switch Seamlessly \nFrom Chat to Video","meet-v3.upcoming.010_number.description1":"Go beyond CX supp
1042ort and expand into sales.","meet-v3.upcoming.010_number.description2":"You can make calls using a business number, not your personal one.","meet-v3.upcoming.010_number.title":"010 Number","meet-v3.upcoming.call_backup_service.description1":"If an issue arises, you can use the backup service to receive calls.","meet-v3.upcoming.call_backup_service.description2":"Enjoy peace of mind with server redundancy.","meet-v3.upcoming.call_backup_service.title":"Call Backup Service","meet-v3.upcoming.call_forwarding.description1":"If the assigned team is unable to answer a call, it is reassigned to another responsible person.","meet-v3.upcoming.call_forwarding.description2":"Reduce missed calls and improve your response rate.","meet-v3.upcoming.call_forwarding.title":"Call Forwarding","meet-v3.upcoming.call_statistics.description1":"Cumulative statistics on the total call volume within the channel.","meet-v3.upcoming.call_statistics.description2":"Filter by period or team and download the data in Excel format.","meet-v3.upcoming.call_statistics.title":"Call Statistics","meet-v3.upcoming.send_text_during_a_call.description1":"You can send a text message during a call, and the customer will receive it.","meet-v3.upcoming.send_text_during_a_call.title":"Send Text During a Call","meet.bm.qna.description1":"","meet.bm.qna.title1":"","meet_v3.section10.badge":"Team","meet_v3.section10.card1.description":"Skip the hassle of installing other meeting tools or sharing links. Make calls directly within Channel Talk.","meet_v3.section10.card1.title":"One-Click Calling Experience","meet_v3.section10.card2.description.team_member":"Invite team members to join you when you need help during a call. Up to 10 people can participate.","meet_v3.section10.card2.title.team_member":"Collaborative Discussions","meet_v3.section10.description":"When you need to quickly talk to your team, start a Meet in the team messenger.","meet_v3.section10.title":"Experience All of This \nwith Your Team","meet_v3.section13.a1":"All you need is a paid plan and you're good to go. You don't need a phone number to make calls over the web, and it works in all countries.","meet_v3.section13.a2":"If you subscribe to Channel Talk's paid plan + get business verification, you can get a 070 number immediately without any contract or application process. Available in Korea and Japan only.","meet_v3.section13.a3":"Channel Talk Phone is a way to get a Channel Talk 070 number, but you can still use your existing customer center number by forwarding calls and changing the outgoing number. Please check out our guide on how to use your existing number.\n*It is difficult to change to 010 number due to domestic regulations to prevent illegal spam.","meet_v3.section13.a4":"Each channel should be a separate entity, so you'll need to get a phone number for each channel and use them independently, even if they have the same business number.","meet_v3.section13.a5.team_member":"In a conference call, other team members can join the conversation. Additionally, communication among team members is possible through internal chat during the call. Instead of the concept of forwarding, similar to inviting a team member as a follower in user chat, multiple team members can be invited to participate in a single call.","meet_v3.section13.a6":"SKB, KT, and LG U+ are available.","meet_v3.section13.a7":"We are planning to introduce it in the second half of 2024, and it will be easy to create use cases and manage modifications using the support bot feature.","meet_v3.section13.a8":"Basic call statistics are provided for general calls. If you want to see more detailed call statistics, we provide APIs and call logs that can be integrated into BI tools and viewed in dashboards. Please contact us if you are interested.","meet_v3.section13.q1":"How can I start using Channel Talk Meet?","meet_v3.section13.q2":"How can I start using Channel Talk Phone?","meet_v3.section13.q3":"Can I keep my old number?","meet_v3.section13.q4":"Can I use one phone number for multiple channels?","meet_v3.section13.q5":"Is the transfer feature available?","meet_v3.section13.q6":"What carriers are available?","meet_v3.section13.q7":"Is ARS (IVR) functionality available?","meet_v3.section13.q8":"Can I see statistics on my call records?","meet_v3.section2.card1.author":"Small Business Owners:","meet_v3.section2.card1.description":"âWhen Iâm out, I always have to forward calls to my personal phone.â\nâIâm the only one who can answer all the calls.â\nâItâs hard to remember and find old call records.â","meet_v3.section2.card2.author":"Call Center Agents:","meet_v3.section2.card2.description.team_member":"âAll the phone equipment is in the office, so we canât work from homeâ\nâThe audio quality is so poor itâs hard to even call customers.â\nâItâs difficult to share the details of the call conversations with my team.â","meet_v3.section2.title":"Calling Still Inconvenient?","meet_v3.section3.card1.description":"We offer the latest Opus codec and optimized voice processing processor.","meet_v3.section3.card1.title":"Exceptional Call Quality","meet_v3.section3.card2.description.team_member":"Call on both your desktop and mobile device. Invite any team member to a call.","meet_v3.section3.card2.title":"Exceptionally Convenient","meet_v3.section3.card3.description":"Noise reduction, speech recognition, and Speech-to-Text (STT) - all powered by AI.","meet_v3.section3.card3.title":"Powerful AI Technology","meet_v3.section3.title":"Channel Talkâs Call Experience \nIs in a League of Its Own","meet_v3.section4.badge":"Remote Calling","meet_v3.section4.card.description":"Easily get a business phone number with Channel Talk and start making calls instantly.\nOr you can use your existing company number.","meet_v3.section4.card.title":"Set Up Phone\nIntegration in \nJust 5 Minutes","meet_v3.section4.check1":"No Landline Phone","meet_v3.section4.check2":"No Physical Cable","meet_v3.section4.check3":"No Issues with Forwarding Calls","meet_v3.section4.check4":"No Difference in App and Web","meet_v3.section4.check5":"No Telecom Subscription","meet_v3.section4.check6":"No Outdated System","meet_v3.section4.description":"Break free from inconvenient landline phones and outdated CTI solutions. With just a desktop and mobile device, \nyou can communicate with customers from anywhere.","meet_v3.section4.title":"At Any Time, From Any Place, \nOn Any Device.","meet_v3.section5.badge":"AI Efficiency","meet_v3.section5.big-card.badge":"ALF Voice","meet_v3.section5.big-card.button":"Learn More","meet_v3.section5.big-card.description":"Organize your FAQs into Documents and\nALF will use those answers to talk to customers.","meet_v3.section5.big-card.title":"Let ALF \nTake the Call for You","meet_v3.section5.card1.description":"Replay and review whenever you want.","meet_v3.section5.card1.text":"ALF can pick up the phone or jump in mid-IVR to take over where it counts.","meet_v3.section5.card1.title":"Automatically Record \u0026 Log Calls","meet_v3.section5.card2.description":"After the call ends, the conversation is summarized by AI.","meet_v3.section5.card2.text":"Live transcripts, call recordings, AI summaries, and full analytics. All in one place.","meet_v3.section5.card2.title":"AI Summarizes For You","meet_v3.section5.card3.description":"A personalized calling experience that efficiently allocate calls to your team. Easily automate without coding.","meet_v3.section5.card3.text":"Need a human? ALF connects customers to live agents instantly.","meet_v3.section5.card3.title":"IVR and Workflow,\nNo Coding Required.","meet_v3.section5.coming_soon.badge":"Coming Soon","meet_v3.section5.description":"Still taking notes during a call?","meet_v3.section5.title":"In This AI Era, \nYour C
1042alling Should Be Efficient Too","meet_v3.section6.badge":"Call Management","meet_v3.section6.card1.description":"Donât get lost in your calls. Quickly find out who and what you talked about using text search.","meet_v3.section6.card1.title":"Easily Search Recorded Calls","meet_v3.section6.card2.description.team_member":"Share call history for improved conversation context with new team members.","meet_v3.section6.card2.title":"Instantly Share Call History","meet_v3.section6.description":"Recording calls helps you focus on the important conversations.","meet_v3.section6.title":"Take Control of \nYour Business Calls","meta.description":"","meta.keywords.team_member":"channel,desk,conversation,customer,social,commerce,chat,talk,CRM,crm,team member,team,intercom,slack,jandi,zendesk,zopim,AI,bot,automation,operator","meta.keywords.tech_blog":"channel,talk,techblog,development,frontend,backend,mobile,AI,DevOps,engineering,software","meta.title":"Keep Them Coming. Stop Them Going.","meta.title.prefix":"Marketing","navigation.alf":"ALF (AI Agent)","navigation.alf.customer.description":"AI Agent for Chat","navigation.alf.customer.title":"ALF Customer","navigation.alf.team.description":"AI Agent for Work","navigation.alf.team.title":"ALF Team","navigation.case":"Cases","navigation.common.back":"Back","navigation.conference-call":"Meet (Call)","navigation.cta.button":"Sign Up","navigation.documents":"Documents","navigation.enterprise":"","navigation.features":"Products","navigation.form":"Forms","navigation.help":"","navigation.login":"Log in","navigation.marketing":"Marketing","navigation.pricing":"Pricing","navigation.recipe":"Marketing Recipes","navigation.recipe.description":"Practical marketing strategies you can implement right away.","navigation.resources":"Resources","navigation.resources.blog.description":"Success stories, business insights, and updates.","navigation.resources.blog.title":"Blog","navigation.resources.careers.description":"Join Channel team and be part of our transformative journey!","navigation.resources.careers.title":"Careers","navigation.resources.docs.description":"Guide for developers from installation to customization.","navigation.resources.docs.title":"Developers","navigation.resources.guide.campus.description":"365ì¼ 24ìê° ì¸ì ë ëììì¼ë¡ íìµ ê°ë¥í êµì¡ ê³µê°ì
ëë¤.","navigation.resources.guide.campus.title":"ì±ë ìº í¼ì¤","navigation.resources.guide.description":"Frequently asked questions and helpful tips.","navigation.resources.guide.experts.description":"ì±ëí¡ì´ ì¸ì¦í ì 문ê°ë¤ì ê³ ì©í´ë³´ì¸ì.","navigation.resources.guide.experts.title":"ì ë¬¸ê° ì°¾ê¸°","navigation.resources.guide.partner.description":"ì±ëí¡ íí¸ëì¬ë¥¼ íµí´ ì¤ì¹ë¶í° ì´ìê¹ì§ ìµì íë ì루ì
ì ì§ìí©ëë¤.","navigation.resources.guide.partner.title":"íí¸ë","navigation.resources.guide.title":"User Guide","navigation.resources.open_api.description":"Try out REST API with sample requests and responses.","navigation.resources.open_api.title":"Open API","navigation.resources.recruiting.description":"ë¹ ë¥´ê² ì±ì¥íë íì ì°¾ê³ ìë¤ë©´, ì§ê¸ ì§ìíì¸ì.","navigation.resources.team.description":"","navigation.resources.team.title":"","navigation.resources.tech_blog.description":"Channel Talk engineering team's technical stories.","navigation.resources.updates.description":"Check out Channel Talk's updates and new features.","navigation.resources.updates.title":"Whatâs New","navigation.start":"Sign Up for Free","navigation.support_bot_form":"Support Bot Form","navigation.team_chat":"Team Chat","navigation.user_chat":"Live Chat","navigation.utilize":"Customer cases","navigation.workflow":"Workflow","next-2026.closing.p1":"In its place, an AI system that moves business is born.\nStay tuned.","next-2026.closing.signature":"â The Channel Team","next-2026.closing.stay_tuned":"Stay tuned.","next-2026.closing.title":"Unbelievably, customer support SaaS is dead.\nIn its place, a customer AI platform is born.","next-2026.diagram.context.behavior_logs":"Behavior Logs","next-2026.diagram.context.conversations":"Support Chats","next-2026.diagram.context.external_api":"External APIs","next-2026.diagram.context.legacy":"Legacy Systems","next-2026.diagram.context.orders":"Order Data","next-2026.diagram.context.spreadsheets":"Spreadsheets","next-2026.diagram.execution.ai_call":"AI Calls","next-2026.diagram.execution.campaign":"Campaign Automation","next-2026.diagram.execution.churn_prevention":"Churn Prevention","next-2026.diagram.execution.email":"Personalized Email","next-2026.diagram.execution.lead":"Lead Conversion","next-2026.diagram.execution.sms":"Targeted SMS","next-2026.diagram.intelligence.anomaly":"Anomaly Detection","next-2026.diagram.intelligence.briefing":"Auto Briefing","next-2026.diagram.intelligence.churn":"Churn Prediction","next-2026.diagram.intelligence.insight":"Insight Generation","next-2026.diagram.intelligence.nlp":"NLP Analysis","next-2026.diagram.intelligence.pattern":"Pattern Recognition","next-2026.hero.intro":"Customer support SaaS was born as \"a tool for handling customer inquiries efficie
1042ntly.\" It created tickets, assigned agents, measured response times, and tallied satisfaction scores. This model worked for over a decade.","next-2026.hero.punchline":"Not anymore.","next-2026.hero.tagline":"An April Fools' joke? We're dead serious.","next-2026.hero.title":"Customer Support SaaS Is Dead.","next-2026.s1.p1":"In the 2010s, the CS bottleneck was clear. Customers called and waited on hold, agents logged records in spreadsheets, and managers compiled end-of-month reports. Channel.io replaced this process with real-time chat. When customers messaged directly from a website, agents responded instantly, and every conversation was automatically recorded.","next-2026.s1.p2":"That alone was a revolution. Endless hold times vanished, conversation history became searchable, and team collaboration became seamless.","next-2026.s1.p3":"But looking back, what we built was ultimately \u003cbold\u003ea faster support processing system\u003c/bold\u003e.","next-2026.s1.title":"The Problem We Solved","next-2026.s2.p1":"What businesses need isn't \"fast answers.\"","next-2026.s2.p2":"They want to know why revenue is dropping. They want to know why customers are churning. And once they know, they want to act immediately. Customer support SaaS could only intervene at the very last stage of this journey â after the customer expressed a complaint.","next-2026.s2.p3":"It was a fire extinguisher that responded after the fire broke out, not a system that prevented fires.","next-2026.s2.p4":"Meanwhile, the truly important data remains scattered.","next-2026.s2.p5":"Order data trapped in legacy admin panels. Customer information fragmented across CRMs. Revenue analysis buried in spreadsheets. Behavioral logs piling up in GA. And customer voices captured in chat support that no one systematically reads.","next-2026.s2.p6":"All of this sat disconnected, quietly rotting in their respective silos.","next-2026.s2.title":"Support Is the Tip of the Iceberg","next-2026.s3.p1":"Channel.io has always made decisions based on one criterion: Does this decision bring the business closer to its customers?","next-2026.s3.p2":"Even as tools change and software evolves, this criterion hasn't changed. We chose chat for the same reason we now choose AI â because it's the best decision for businesses to understand their customers more deeply.","next-2026.s3.p3":"Channel.io's AI agent ALF has been deployed to \u003cb1\u003eover 3,000 companies\u003c/b1\u003e and handled \u003cb2\u003e6 million\u003c/b2\u003e conversations. In the last 3 months, \u003cb3\u003e65%\u003c/b3\u003e of inquiries handled by ALF are resolved without human intervention. Well-operated teams reach up to \u003cb4\u003e90%\u003c/b4\u003e.","next-2026.s3.p4":"This isn't a story about efficiency. It's a story about enormous potential.","next-2026.s3.p5":"If agents are freed from simple inquiries, they can spend that time understanding customers more deeply. They can identify churn signals and patterns from thousands of conversations and discover what customers truly want.","next-2026.s3.p6":"\u003cb1\u003eKnowing your customers best means CS becomes the growth engine of the business.\u003c/b1\u003e But today's CS tools don't fully support this role. A system designed to process support tickets alone cannot deeply understand customers.","next-2026.s3.question":"If agents are freed from simple inquiries, what should the customer service team do?","next-2026.s3.title":"What Has Always Mattered to Us Is the Customer","next-2026.s4.conv.after_label":"2 days later","next-2026.s4.conv.ai1":"Shipping-related complaints increased by 50% this month. 48 customers are affected, with â©7.8M in revenue at risk.","next-2026.s4.conv.ai2":"Customer list generated. [View]","next-2026.s4.conv.ai3":"Customer response summary has arrived. Let's review the revenue recovery strategy together. [View]","next-2026.s4.conv.me1":"Show me the customer list.","next-2026.s4.conv.me2":"Send an AI interview along with a coffee coupon.","next-2026.s4.conv.me_label":"Me","next-2026.s4.p1":"To understand customers, all customer data must be connected.","next-2026.s4.p2":"Support conversations alone aren't enough. What orders a customer placed, which page they dropped off on, how they impacted last month's revenue â this context must come together before you can truly see the customer. And the moment you see them, you must act immediately.","next-2026.s4.p3":"We are rebuilding Channel.io. Not as a customer support platform, but as \u003cbold\u003ea customer AI platform that turns context into immediate execution\u003c/bold\u003e.","next-2026.s4.p4":"In the old model, data was trapped in separate tools. Support tools only did support, analytics tools only did analytics, marketing tools only did marketing. Even when insights were found, it took 3 teams, 5 tools, and 2 weeks to turn them into action.","next-2026.s4.p5":"In the new model, it all flows through a single conversation.","next-2026.s4.p6":"From discovery to execution, 2 days instead of 2 weeks.\nData-driven instead of guesswork.\nImmediate action instead of neglect.","next-2026.s4.title":"A Customer AI Platform Where Context Becomes Execution","next-2026.s5.feature1.desc":"Admin panels without APIs, manual copy-paste, endless waits for the dev team. Now, one line of natural language in Channel.io and data flows automatically from legacy systems.","next-2026.s5.feature1.title":"\"We've been waiting on the dev team for a month\" â One line of natural language does it","next-2026.s5.feature2.desc":"No SQL, no data team requests, no days of waiting. \"Show me this month's VIP churn rate\" â get your answer in 30 seconds from an analytics environment where support and business data are connected.","next-2026.s5.feature2.title":"\"Can you pull the churn rate?\" â Check it yourself in 30 seconds","next-2026.s5.feature3.desc":"Even after spotting at-risk customers, contacting 50 people took a week. Now AI makes the calls, sends the emails, and runs the campaigns. While humans handle 50, AI handles 1,000 simultaneously.","next-2026.s5.feature3.title":"\"We have insights but no time to act\" â AI executes directly","next-2026.s5.feature4.desc":"\"Monday morning, where do I even start?\" Before you arrive at work, your business briefing is already prepared. An AI Chief of Staff that detects anomalies and suggests actions. No more time wasted wondering where to begin.","next-2026.s5.feature4.title":"The AI Chief of Staff that ties it all together â CoS","next-2026.s5.intro":"To realize this vision, we are expanding the boundaries of Channel.io.","next-2026.s5.title":"Your Monday Morning Will Change.","next-2026.seo.description":"A customer AI platform that turns context into immediate execution. The next chapter of Channel.io.","next-2026.seo.og-description":"April Fools? We're dead serious.","next-2026.seo.og-title":"Customer Support SaaS Is Dead.","next-2026.seo.title":"Customer Support SaaS Is Dead. â Channel.io/Next","not-found.description":"This page could not be found. \nPlease check the URL you entered.","not-found.meta.title":"The page could not be found","not-found.title":"The link has expired or the page does not exist.","not_found.back.text":"Return to homepage","not_found.error_message":"Oops, wrong address","not_found.illustration.alt":"Not Found","oauth.login_error.description":"{{provider}} login has failed. Please try again.","oauth.login_error.title":"{{provider}} login has failed.","offsite.badge":"Offsite","offsite.cards.alimtalk.alt":"Offsite AlimTalk","offsite.cards.alimtalk.description":"Bring customers back
1042with timely KakaoTalk alerts for reviews and shipping updates.","offsite.cards.alimtalk.title":"Kakao Notification (AlimTalk)","offsite.cards.brandMessage.alt":"Offsite brand message","offsite.cards.brandMessage.description":"Engage customers on KakaoTalk with events, deals, and special promotions.","offsite.cards.brandMessage.title":"Kakao Brand Message (FriendTalk)","offsite.cards.email.alt":"Offsite Email","offsite.cards.email.title":"Email","offsite.cards.sms.alt":"Offsite SMS","offsite.cards.sms.title":"Text Message","offsite.title":"Keep Customers Coming Back","onsite.badge":"Onsite","onsite.description":"Personalize communication just like you would in-store. Deliver the right message, at the right time, with text and visuals tailored to your brand.","onsite.descriptionTitle1":"Keep Every Hard-Won","onsite.descriptionTitle2":"Customer Engaged","onsite.tabs.consult":"Start a Chat","onsite.tabs.freeShipping":"Free Shipping Notice","onsite.tabs.header":"Use Cases:","onsite.tabs.newProduct":"New Arrivals Alert","onsite.title1":"Bring the In-Store Experience","onsite.title2":"To Your Online Shoppers","operator_manage.subtitle":"Assign and manage seats for managers who are \nhandling chats and calls from a single dashboard.","operator_manage.tag":"Operator Management","operator_manage.title":"Operator Overview\nAll in One View","operator_status.subtitle":"When youâre on a break or in a meeting, you can update \nyour status to stop chat assignments to prevent delays \nand missed responses.","operator_status.title":"Update Your Status\nWhen Youâre Away","oss.meta.description":"This is a list of Open Source Software (OSS) used in Channel.","oss.meta.title":"Open source licenses","partner.hero.badge":"","partner.hero.box1.description":"","partner.hero.box1.title":"","partner.hero.box2.description":"","partner.hero.box2.title":"","partner.hero.box3.description":"","partner.hero.box3.title":"","partner.hero.description":"","partner.hero.title1":"","partner.hero.title2":"","partner.inquiry":"","partner.letsur.description":"","partner.letsur.keywords.first":"","partner.letsur.keywords.second":"","partner.letsur.keywords.third":"","partner.letsur.section.description":"","partner.letsur.section.title":"","partner.letsur.title":"","partner.meta.description":"","partner.meta.title":"","partner.section1.bpo1.description":"","partner.section1.bpo1.feat1":"","partner.section1.bpo1.feat2":"","partner.section1.bpo1.feat3":"","partner.section1.bpo1.refer":"","partner.section1.bpo1.refer.author":"","partner.section1.bpo1.title":"","partner.section1.bpo2.description":"","partner.section1.bpo2.feat1":"","partner.section1.bpo2.feat2":"","partner.section1.bpo2.feat3":"","partner.section1.bpo2.refer":"","partner.section1.bpo2.refer.author":"","partner.section1.bpo2.title":"","partner.section1.bpo3.description":"","partner.section1.bpo3.feat1":"","partner.section1.bpo3.feat2":"","partner.section1.bpo3.feat3":"","partner.section1.bpo3.refer":"","partner.section1.bpo3.refer.author":"","partner.section1.bpo3.title":"","partner.section1.description":"","partner.section1.title":"","partner.section2.card1.description":"","partner.section2.card1.title":"","partner.section2.card2.description":"","partner.section2.card2.title":"","partner.section2.description":"","partner.section2.title":"","partner.see_more":"","partner.trial_lead1.description":"","partner.trial_lead1.title":"","partner.trial_lead2.cta":"","partner.trial_lead2.title":"","pricing.additional-service.marketing.description":"Increase customer retention","pricing.additional-service.marketing.intro1":"Targeted marketing campaigns, using a powerful CRM system","pricing.additional-service.marketing.intro2":"Increase repurchasing through cart notifications and event alerts","pricing.additional-service.marketing.title":"Marketing","pricing.additional-service.operation.description":"Increase efficiency and productivity","pricing.additional-service.operation.intro1":"Automated chat-assignments to save time","pricing.additional-service.operation.intro2":"Full-picture analysis using chat statistics","pricing.additional-service.operation.title":"Operations","pricing.additional-service.supportbot.description":"Increase resource availability","pricing.additional-service.supportbot.intro1":"Multiple-choice chatbot formatting","pricing.additional-service.supportbot.intro2":"Extra time for the rest of your business","pricing.additional_feature.alf.description1":"Instantly resolves 20-30% of customer inquiries.","pricing.additional_feature.alf.description2":"Reduce costs with ALF, which is 6x more cost-effective than human agents.","pricing.additional_feature.alf.description3":"Provides 24/7 multilingual support in 33 languages.","pricing.additional_feature.alf.description4":"Non-developers can easily start AI support in just 5 minutes.","pricing.additional_feature.alf.pricing_example":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is a
1042pplied sequentially to each tiers as shown above.","pricing.additional_feature.alf.pricing_example.shopify":"Example 1: If ALF resolves 500 chats per month:\n⢠500 chats à $0.9 = $450 (applies to chats 1~1,000 at $0.9 per chat)\nThe total cost will be $450\n\nExample 2: If ALF resolves 2,000 chats per month:\n⢠1,000 chats à $0.9 = $900 (applies to chats 1~1,000 at $0.9 per chat)\n⢠1,000 chats à $0.5 = $500 (applies to chats 1,001~5,000 at $0.5 per chat)\nThe total cost will be $1,400, which is applied sequentially to each tiers as shown above.","pricing.additional_feature.alf.see_pricing":"Usage is calculated by the number of chats ALF resolves. See the purchase example below for billing estimates.","pricing.additional_feature.alf.title":"ALF Customer - AI Agent","pricing.additional_feature.alf.v2.banner":"ALF Customer v1 will be available only to existing users from October 30 to November 27. After this period, ALF v1 will be discontinued, and you can switch to the more powerful ALF v2.","pricing.additional_feature.alf.v2.description1":"Solve up to 80% of customer inquiries with powerful RAG + Tasks features.","pricing.additional_feature.alf.v2.description1_1":"Tasks, which handle complex requests directly, are provided free of charge.","pricing.additional_feature.alf.v2.description2":"Customers can easily resolve their issues and have a smooth, convenient experience with ALF.","pricing.additional_feature.alf.v2.description3":"Available 24/7, in 32 languages.","pricing.additional_feature.alf.v2.description4":"Even non-developers can set up AI-assisted chats in just 5 minutes.","pricing.additional_feature.alf.v2.description5":"Usage is tracked by ALF chat participation, and tasks are tracked separately by execution count. \nSee the example purchase plan for pricing details.","pricing.additional_feature.alf.v2.description5.free":"Usage is tracked by ALF chat participation. Tasks are provided free of charge.\nSee the example purchase plan for pricing details.","pricing.additional_feature.alf.v2.pricing_example":"If you're subscribed to the Growth Plan, and ALF participates in 1,000 chat sessions per month and executes 100 tasks per month:\n⢠ALF Chats: 1,000 à $0.50â¯USD = $500 USD\n⢠Tasks: 100 à $0.20â¯USD = $20 USD\nThe growth plan includes 30,000 AU at no additional cost. \nYour total usage fee would be $490 USD.","pricing.additional_feature.alf.v2.pricing_example.free":"If you're subscribed to the Growth Plan, and ALF participates in 1,000 chat sessions per month and executes 100 tasks per month:\n⢠ALF Chats: 1,000 à $0.50 USD = $500 USD\n⢠Tasks: Free\n⢠The growth plan includes 30,000 AU at no additional cost.\nYour total usage fee would be $470 USD.","pricing.additional_feature.alf.v2.show_legacy":"View ALF Customer v1 Pricing","pricing.additional_feature.alf.v2.table.chat.title":"ALF in Chat","pricing.additional_feature.alf.v2.table.chat.unit":"per chat participation","pricing.additional_feature.alf.v2.table.description":"ALF Customer usage is measured in ALF Units (AU) to consolidate usage across multiple features.\n(1â¯AU = $0.001â¯USD)","pricing.additional_feature.alf.v2.table.task.title":"Tasks","pricing.additional_feature.alf.v2.table.task.unit":"per task executed","pricing.additional_feature.alf.v2.table.task.unit.free":"Free","pricing.additional_feature.alf.v2.table.toggle.au":"View in AU units","pricing.additional_feature.alf.v2.table.toggle.price":"View in USD","pricing.additional_feature.alf.v2.title":"ALF Customer v2 - AI Agent","pricing.additional_feature.description":"Use as needed, pay for what you use","pricing.additional_feature.marketing.pricing_example":"Example 1: If you send 100,000 Channel Talk messages per month using the marketing feature:\n⢠30 messages X $0 = $0 (first 30 messages are free)\n⢠99,970 messages X $0.005 = $499.85\n\nThe total fee is $499.85. \n* Additional cost for sending messages to offline customers.\n\nExample 2: If you send 10,000 text messages (SMS) per month using the marketing feature:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠SMS sending cost: 10,000 messages X $0.01 = $100\n\nThe total fee is $149.85.\n\nExample 3: If you send 10,000 text messages per month to North American recipients using the marketing feature integrated
1042with Twilio:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠Twilio international SMS sending cost: Additional costs billed directly by Twilio.\n\nThe total fee is $49.85.","pricing.additional_feature.marketing.pricing_example.shopify":"Example 1: If you send 100,000 Channel Talk messages per month using the marketing feature:\n⢠30 messages X $0 = $0 (first 30 messages are free)\n⢠99,970 messages X $0.005 = $499.85\n\nThe total fee is $499.85. \n* Additional cost for sending messages to offline customers.\n\nExample 2: If you send 10,000 text messages (SMS) per month using the marketing feature:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠SMS sending cost: 10,000 messages X $0.01 = $100\n\nThe total fee is $149.85.\n\nExample 3: If you send 10,000 text messages per month to North American recipients using the marketing feature integrated with Twilio:\n⢠Marketing feature usage fee: 30 messages X $0 = $0 (first 30 messages are free)\n⢠9,970 messages X $0.005 = $49.85\n⢠Twilio international SMS sending cost: Additional costs billed directly by Twilio.\n\nThe total fee is $49.85.","pricing.additional_feature.title":"Add-ons","pricing.additional_feature.workflow.description1":"Create and automate customized scenarios for every customer and situation.","pricing.additional_feature.workflow.description2":"Manage the whole flow on a single screen, saving time and energy.","pricing.additional_feature.workflow.description3":"Set up various chatbots or active ALF (AI Agent) based on inquiry type.","pricing.additional_feature.workflow.description4":"Easy to set up, no coding required.","pricing.additional_feature.workflow.pricing_example":"If you run 2,000 workflows per month:\n⢠50 cases X $0 = $0 (first 50 cases are free)\n⢠1,950 jobs X $0.10 = $195 ($0.10 per job from 51 to 2,000 jobs)\nThe total fee is $195, which is applied sequentially to each tier as shown above.","pricing.additional_feature.workflow.pricing_example.shopify":"If you run 2,000 workflows per month:\n⢠50 cases X $0 = $0 (first 50 cases are free)\n⢠1,950 jobs X $0.10 = $195 ($0.10 per job from 51 to 2,000 jobs)\nThe total fee is $195, which is applied sequentially to each tier as shown above.","pricing.additional_feature.workflow.see_pricing":"Usage is calculated by Workflow actions. See the purchase example below for billing estimates.","pricing.additional_feature.workflow.title":"Workflow","pricing.additional_service":"Add-ons","pricing.annual_payment":"Annual","pricing.billing.tax.help.text":"Tax(10%) will be applied.","pricing.chat_inquiry":"Contact Sales","pricing.crm.intro1":"Recognize returning customers","pricing.crm.intro2":"Simple customer data management","pricing.crm.intro3":"Customer segmenting \u0026 targeting","pricing.crm.title":"Customer Management","pricing.custom_report.ent.label":"Unlimited","pricing.custom_report.growth.label":"Up to 2","pricing.custom_report.helper_text":"Analyze chats using various criteria to improve both the chat experience and your business.","pricing.custom_report.title":"Custom Report","pricing.cx.intro1":"Unlimited chat history","pricing.cx.intro2":"Chat categorization by tags","pricing.cx.intro3":"Automations and response templates","pricing.cx.title":"Chat Efficiency","pricing.description":"","pricing.enterprise.button":"","pricing.enterprise.description":"","pricing.enterprise.sub_title":"","pricing.enterprise.title":"","pricing.etc.intro1":"Developer guides and documentation","pricing.etc.intro2":"Mobile app SDKs available","pricing.etc.intro3":"Calling function coming soon","pricing.etc.title":"Additional Features","pricing.feature.alf":"ALF Customer v1","pricing.feature.alf-team":"ALF Team","pricing.feature.alf.helper_text.preview":"AI Agent ALF who answers customer inquiries on behalf of a counselor. Powerful RAG + Task feature can solve up to 80% of customer inquiries.","pricing.feature.alf.helper_text.team_member":"AI agent, ALF, responds to customer inquiries on behalf of staff. It resolves common inquiries based on commands appropriate to the content of the inquiry, FAQs registered in the channel, and documents.","pricing.feature.alf.preview":"ALF Customer","pricing.feature.au.given.100000":"100,000â¯AU Included","pricing.feature.au.given.30000":"30,000â¯AU Included","pricing.feature.contact_us":"Contact US","pricing.feature.documents.helper_text":"This feature allows you to centrally manage documents needed for customer support, such as user guides and FAQs, and utilize them as a knowledge database for the AI agent (ALF). You can easily publish the created documents on your website or use them during chats.","pricing.feature.limited_free":"FREE\n(for a limited time)","pricing.feature.marketing":"Marketing","pricing.feature.marketing.helper_text":"Based on customer data, you can send messages tailored to customer demographics, such as asking customers to visit you on your site. Create more clients by increasing return visits and repeat customers.","pricing.feature.security_package":"Security Bundle (SAML SSO, IP Restriction)","pricing.feature.security_package.helper_text":"You can configure single sign-on (SSO) and restrict access to allowed IP addresses for enhanced
1042security.","pricing.feature.workflow":"Workflow","pricing.feature.workflow.helper_text":"This function allows you to automate all aspects of customer service from inquiry start to end. This improves both the customer experience and operational efficiency.","pricing.free_plan.description":"Conversations should be free","pricing.free_plan.description.meet":"Meet (audio and video chat)","pricing.free_plan.description.team_chat":"Team messenger","pricing.free_plan.description.user_chat":"Live chat (with access to a 30-day history)","pricing.free_plan.feature1":"Team messenger (Team Chat)","pricing.free_plan.feature2":"Customer messenger (Live Chat)","pricing.free_plan.feature3":"Instagram, Line integrations","pricing.free_plan.price":"Free","pricing.free_plan.sub_title":"To Get Started","pricing.free_plan.summary":"The best option for team messaging and customer conversations!","pricing.free_plan.tag":"Start your demo with a few clicks","pricing.free_plan.title":"Free Plan","pricing.intro.description":"Whatever stage youâre on, weâve got you covered.","pricing.intro.title":"Pricing","pricing.mau.button":"What is MAU?","pricing.mau.description1":"MAU (Monthly Active Users) means the number of users, whose information has been updated for the past 31 days.","pricing.mau.description2":"To be more precise, it's a combination of the number of unique visitors, updated users and uploaded contacts. You don't have to worry if you don't know how much your MAU is. We provide your estimated MAU after the trial. If you have it installed, you can check your Google Analytics dashboard for your reference. MAU calculations may vary by service.","pricing.mau.title":"What is MAU?","pricing.meta.title.prefix":"Price","pricing.monthly_payment":"Monthly","pricing.more.button":"View Pricing","pricing.operation.helper_text":"Track key chat metrics, chat types, and goal achievement to understand overall chat performance.","pricing.operation.title":"Chat tags, chat goals, basic statistics","pricing.paid_plan.description":"For customer driven growth","pricing.paid_plan.feature1":"Everything on the Free Plan","pricing.paid_plan.feature2":"Simple \u0026 powerful CRM","pricing.paid_plan.feature3":"Unlimited chat history/search","pricing.paid_plan.feature4":"Subscribe Add-ons","pricing.paid_plan.price":"$30~","pricing.paid_plan.price_month":"/month","pricing.paid_plan.sub_title":"To Grow Faster","pricing.paid_plan.tag":"14 day free trial provided","pricing.paid_plan.title":"Paid Plan","pricing.plan":"Plans","pricing.plan.early.mu.pricing_example":"If you add 2,000 more users to the Early Stage Plan (total MU 3,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠1,000 users X $0.02 = $20.00\nThe total additional cost is $50.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.early.mu.pricing_example.shopify":"If you add 2,000 more users to the Early Stage Plan (total MU 3,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠1,000 users X $0.02 = $20.00\nThe total additional cost is $50.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.growth.mu.pricing_example":"If you add 3,000 more users to the Growth Plan (total MU 6,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠2,000 users X $0.02 = $40.00\nThe total additional cost is $70.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.growth.mu.pricing_example.shopify":"If you add 3,000 more users to the Growth Plan (total MU 6,000 users):\n⢠1,000 users X $0.03 = $30.00\n⢠2,000 users X $0.02 = $40.00\nThe total additional cost is $70.00, which is sequentially applied based on the tiered pricing as shown above.","pricing.plan.subfix":"Plan","pricing.preview.banner.description":"Check the new prices effective November 28","pricing.preview.banner.go_back":"View Current Prices","pricing.preview.banner.learn_more":"Learn More","pricing.preview.banner.title":"Advance Notice","pricing.qna.calculating_additional_feature.answer":"Add-on service fees are calculated based on actual usage.\nThe applicable rates are applied based on the number of executions (workflows) and message transmissions (marketing).\n*Each workflow execution is based on a single 'trigger' operation. For modular workflows, charges apply only when triggered directly through consultation. \n\nAdditional costs are incurred and billed separately in the following cases:\n⢠Using Follow-up notifications, Workflow, or the marketing tool to send SMS or Info Talk\n⢠Using via integration with CS Talk","pricing.qna.calculating_additional_feature.title":"How are add-on charges calculated?","pricing.team_chat.intro1":"Collaborate and stay competitive","pricing.team_chat.intro2":"Free and powerful team chat","pricing.team_chat.intro3":"Mobility and global access","pricing.team_chat.intro4":"Team access control and management","pricing.team_chat.title":"Team messenger","pricing.title":"","pricing.user_chat.intro1":"Up close and personal consultations","pricing.user_chat.intro2":"Free and powerful live chat","pricing.user_chat.intro3":"Line \u0026 Instagram integrations","pricing.user_chat.intro4":"Chat history up to 30 days","pricing.user_chat.title":"Live chat","pricing.user_info.intro1":"Customizable data collection tools","pricing.user_info.intro2":"Database integrations (Shopify)","pricing.user_info.intro3":"Data import through CSV coming soon","pricing.user_info.title":"Customer Data Collection","pricing2.additional_purchase_example.button":"See a purchase example","pricing2.additional_purchase_example.description.early_stage":"For 3,000 customer profiles under the Early Stage Plan, the first 1,000 are covered. The next 1,000 cost $0.03 each, the last 1,000 cost $0.02 each, totaling an extra $50.","pricing2.additional_purchase_example.description.growth":"With the Growth Plan for 6,000 MU, 3,000 are covered by the plan's base usage. For the next 1,000, the rate is $0.3 each, and $0.2 each for the remaining 2,000. Therefore, the additional cost is $70.","pricing2.addon.introduction.description":"Use as needed, pay for what you use.","pricing2.addon.introduction.subtitle":"With your plan subscription,","pricing2.addon.introduction.title":"Add-ons are available","pricing2.addon_introduction.badge":"Add-ons","pricing2.ai_chat_processing.description1":"AI-Enhanced Summaries:
1042Elevate team productivity with automated conversation summaries","pricing2.ai_chat_processing.description2":"Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions","pricing2.ai_chat_processing.title":"Post-processing by AI","pricing2.alf.legacy.dialog.title":"ALF Customer v1 - AI Agent","pricing2.alf.pricing_notice.banner.badge":"Advance Notice","pricing2.alf.pricing_notice.banner.content":"As of November 1st, the ALF - AI Agent feature will require a paid plan. Enjoy free access until then.","pricing2.alimtalk.title":"Kakao Info-talk","pricing2.annual_discount.badge":"- 25%","pricing2.banner.badge":"Notice","pricing2.banner.content":"Check out the new pricing from Dec 14, 12PM (EST)","pricing2.banner.new_button.text":"See the new pricing","pricing2.banner.previous_button.text":"Return to current pricing","pricing2.conference_call.help_text":"Introducing Channel Talk's new online call feature. Calls are recorded and searchable. Talk to customers anytime, anywhere via the app, no landline needed.","pricing2.conference_call.title":"Meet (Call)","pricing2.customer_info_query.help_text":"Boost your customer service quality by promptly identifying VIP customers and leveraging their interaction histories.","pricing2.customer_info_query.title":"Customer profile management","pricing2.default_provision.title":"Usage included","pricing2.detail_plan.show":"Learn More","pricing2.document.title":"Documents","pricing2.earlystage_plan.addon.title":"You can purchase as much as your team requires","pricing2.earlystage_plan.introduction.card1.description1":"3,000 customers or fewer","pricing2.earlystage_plan.introduction.card1.description2.team_member":"10 employees or fewer","pricing2.earlystage_plan.introduction.card1.description3":"5 operators or fewer","pricing2.earlystage_plan.introduction.card1.title":"Perfect for teams with:","pricing2.earlystage_plan.introduction.card2.title":"Early Stage plan includes","pricing2.earlystage_plan.introduction.description":"This is a plan for small teams.\nIt provides sufficient usage and allows you to purchase additional MU and seats as you grow.","pricing2.earlystage_plan.introduction.subtitle":"For companies just starting out","pricing2.earlystage_plan.introduction.title":"Early Stage Plan","pricing2.earlystage_plan.monthly_payment.price":"$36","pricing2.earlystage_plan.monthly_payment.price.shopify":"$36","pricing2.earlystage_plan.subtitle":"Newly established companies","pricing2.earlystage_plan.title":"Early Stage","pricing2.earlystage_plan.yearly_payment.price":"$27","pricing2.earlystage_plan.yearly_payment.price.shopify":"$27","pricing2.enterprise.usage":"Contact us","pricing2.enterprise_plan.consulting.card.button":"Contact Us","pricing2.enterprise_plan.consulting.card.description":"An exclusive hotline for companies with yearly revenues exceeding $10M.\nClick the button below and our assigned manager will guide you through the new pricing.","pricing2.enterprise_plan.consulting.card.title":"Start 1:1 Consultation for Enterprise Companies","pricing2.enterprise_plan.introduction.card1.description":"Your account manager will offer tailored guidance, available through both online and offline.","pricing2.enterprise_plan.introduction.card1.description1":"1:1 personalized onboarding with a dedicated manager","pricing2.enterprise_plan.introduction.card1.description2":"Direct CX hotline for enterprise clients","pricing2.enterprise_plan.introduction.card1.description3":"Priority invitations to CX and marketing seminars","pricing2.enterprise_plan.introduction.card1.title":"Account Manager Consulting","pricing2.enterprise_plan.introduction.card2.description":"We safeguard our and our client's information, with continuous improvement to our systems.","pricing2.enterprise_plan.introduction.card2.help_text":"ISMS Certification Scope: Development and operation of the Channel Talk service\nISMS Validity Period: August 2, 2023 â August 1, 2026","pricing2.enterprise_plan.introduction.card2.title":"Trustworthy Security","pricing2.enterprise_plan.introduction.card3.description":"You have the exclusive opportunity to be the first to experience our upcoming features before they officially launch.","pricing2.enterprise_plan.introduction.card3.title":"Experimental Features","pricing2.enterprise_plan.introduction.cta_text":"Learn more","pricing2.enterprise_plan.introduction.description":"An assigned manager will guide you through the pricing after a custom consultation.\nTake advantage of benefits designed for enterprise companies.","pricing2.enterprise_plan.introduction.subtitle":"For companies with more than $10M in annual revenue","pricing2.enterprise_plan.introduction.title":"Enterprise Plan","pricing2.enterprise_plan.price":"Contact Us","pricing2.enterprise_plan.subtitle":"Companies with annual sales of over $10M","pricing2.enterprise_plan.title":"Enterprise","pricing2.faq.discount.answer":"For Early Stage and Growth Plans, you can receive a 25% discount on the following items when prepaying for an annual contract (excluding costs of SMS, Kakao Info Talk, Kakao CS Talk, phone numbers, and outbound calls):\n\n⢠Plan: Instead of monthly recurring payments, if you prepay for a full year, a 25% discount will be applied to the price.\n ⢠MU, Seat Additions: If the MU and seat allocation included in the plan is insufficient, additional purchases can be made. By predicting the monthly usage and prepaying for a full year (recharging), you can receive a 25% discount. \n ⢠Add-on Services: For add-on services charged based on usage, if you prepay for one yearâs worth of usage under an annual contract, a 25% discount will apply.\n\nFor the Enterprise Plan, please contact us for a customized quote.","pricing2.faq.discount.answer_new":"You can get a 25% discount by prepaying for one year of your subscription plan and additional usage. Discount excludes actual costs for SMS, Kakao Info Talk, Kakao CS Talk, phone numbers, and outbound calls. Prepaid options are available for plans, MU, seats, and add-ons.","pricing2.faq.discount.question":"Do you offer discounts?","pricing2.faq.features_price.answer":"Charge for the add-ons are based on usage. Rates may vary with the number of activations and messages sent. Extra costs apply for the Follow-up notifications and marketing messages.","pricing2.faq.features_price.question":"How do you calculate the cost for add-on features?","pricing2.faq.how_to_payment.answer":" ⢠Monthly Subscription: Initial plan subscription is prepaid. After a month, additional usage from the previous month and the next month's plan subscription are charged together.\n\n ⢠Yearly Subscription: Pay for a year's plan at once. Additional usage can be also purchased annually or paid monthly. A discount is offered for yearly subscriptions.\n \n* There are no extra charges for the features you are subscribed to if you are currently on a yearly plan that started before the new pricing release. (However, additional costs may occur for MU)","pricing2.faq.how_to_payment.question":"How
1042is the payment processed?","pricing2.faq.mu.answer":"MU (Managed User) is the total customer profiles in the Contacts. Channel Talk provides storage for customer DB, and offers intuitive cost management due to direct customer count visibility.","pricing2.faq.mu.question":"What is MU?","pricing2.faq.plan_diff.answer.team_member":"Each plan includes MU, basic and operator seats. Early stage and Growth plans vary in usage limits. \n\nIf exceeding 3,000 MU, 10 team members, and 5 operators, please use the Growth plan. Companies with over $10M in annual revenue must use the Enterprise plan, offering ample usage, customized consulting, and tech support.","pricing2.faq.plan_diff.link":"Contact for enterprise inquiries","pricing2.faq.plan_diff.question":"What is the difference between the plans?","pricing2.faq.refund.answer":"Daily usage is deducted from refunds for the plan subscription. If on a yearly billing cycle, the post-penalty for discounted costs may apply from the refund. Upfront usage of MU, seats, and add-ons is non-refundable.","pricing2.faq.refund.question":"What is the refund policy?","pricing2.faq.seat_diff.answer.team_member":" ⢠Basic Seat: Essential for all team members in a channel, enabling participating in a customer conversation as a follower and team communication, even without an operator seat.\n\n ⢠Operator Seat: Allows handling and managing all customer interactions, including customer conversations and data management.","pricing2.faq.seat_diff.question":"What is the difference between the basic seat and the operator seat?","pricing2.faq.shopify.answer":"When integrating Channel Talk with the Shopify app, payment must be made through Shopify in accordance with Shopifyâs policies. Payments are processed in USD, and Channel Talk's North American pricing policy applies. The exchange rate may fluctuate in real-time. A value-added tax (10%) will be applied at the time of billing.","pricing2.faq.shopify.link":"View North American Pricing Policy","pricing2.faq.shopify.question":"How do payments work when Channel Talk is connected to Shopify?","pricing2.faq.tax.description":"Tax(10%) will be applied.","pricing2.faq.usage.answer.team_member":"All costs are based on the previous month's data. \n ⢠MU: Highest number of customer profiles in the Contacts\n ⢠Basic seats: Number of team members in the channel\n ⢠Operator seats: Team Members who utilized the operator seat function\n ⢠Add-ons Usage: Total usage of each feature","pricing2.faq.usage.question":"At what point is the usage calculated?","pricing2.follow_up.help_text":"Follow-up notifications allow you to continue conversations via text and email even if the customer leaves the website. Ask for their contact details to ensure they don't miss any responses from you.","pricing2.follow_up.title":"Follow-up notifications","pricing2.free_plan.description_1":"Basic messaging is available, with limited access to full live chat features.","pricing2.free_plan.description_2":"Team messenger","pricing2.free_plan.description_3":"Live chat (with access limited to a 30-day history)","pricing2.free_plan.price":"FREE","pricing2.free_plan.price.shopify":"$0","pricing2.free_plan.subtitle":"For teams that only need basic chat and video conferencing","pricing2.free_plan.title":"FREE","pricing2.growth.no_limit":"Add unlimited","pricing2.growth_plan.addon.title":"You can purchase as much as your company requires","pricing2.growth_plan.introduction.card1.description1":"With over 3,000 customers","pricing2.growth_plan.introduction.card1.description2":"Growing towards $10M in annual revenue","pricing2.growth_plan.introduction.card1.description3":"Looking to tailor their MU and seat usage","pricing2.growth_plan.introduction.card1.title":"Perfect for companies","pricing2.growth_plan.introduction.card2.title":"Growth plan includes","pricing2.growth_plan.introduction.description":"This plan is for companies on the path to rapid growth.\nYou can purchase as many MU and seats as you need, without any limit, according to your company size.","pricing2.growth_plan.introduction.subtitle":"For fast-growing companies","pricing2.growth_plan.introduction.title":"Growth Plan","pricing2.growth_plan.monthly_payment.price":"$96","pricing2.growth_plan.monthly_payment.price.preview":"$120","pricing2.growth_plan.monthly_payment.price.shopify":"$96","pricing2.growth_plan.monthly_payment.price.shopify.preview":"$120","pricing2.growth_plan.subtitle":"Fast-growing companies","pricing2.growth_plan.title":"Growth","pricing2.growth_plan.yearly_payment.price":"$72","pricing2.growth_plan.yearly_payment.price.preview":"$90","pricing2.growth_plan.yearly_payment.price.shopify":"$72","pricing2.growth_plan.yearly_payment.price.shopify.preview":"$90","pricing2.intro.description":"Choose a plan that suits your needs, from small teams to enterprises.","pricing2.intro.estimate_simulator":"Price Calculator","pricing2.intro.title":"New Pricing Tailored to Your Business","pricing2.logo_collection.title":"%s+ Companies Believe in Channel Talk","pricing2.manager.title":"Basic","pricing2.manager_seat.early_stage.limit":"Add up to 10 seats","pricing2.manager_seat.early_stage.usage":"5 seats","pricing2.manager_seat.growth.limit":"Add up to 2,500 seats","pricing2.manager_seat.growth.usage":"5 seats","pricing2.manager_seat.help_text.team_member":"Basic seats come with a standard team messenger and allow viewing user chats and having access to customer profile data.","pricing2.manager_seat.title.team_member":"Basic seats","pricing2.manager_seat.title_simple":"Basic seats","pricing2.marketing.description1":"Turn new customers into regulars with retention marketing.","pricing2.marketing.description2":"Based on customer profile data, send outbound messages to customers first.","pricing2.marketing.description3":"More cost-effective to pay for what you use, as needed, according to your marketing plan.","pricing2.marketing.description4":"Extra charges may apply for sending SMS or Kakao Info-talk.","pricing2.marketing.example.description":"Example 1) \nFor 200,000 Channel Talk messages sent via marketing, the first 30 are free.\nFrom 31 to 100,000, $0.05 per message (total $499.85)\nand from 100,001 to 200,000, $0.02 per message (total $200). \nThe total cost is $699.85. Extra charges may apply if using SMS to offline customers.\n\nExample 2) \nFor 30,000 SMS sent via marketing, the first 30 are free. \nFrom 31 to 30,000, $0.05 per message (total $149.85). \nAdditional costs apply for SMS, therefore the total cost is $449.85.\n\nExample 3) \nFor 10,000 texts sent overseas via Twilio, the first 30 are free. \nFrom 31 to 10,000, $0.05 per message (total $49.85). \nAdditional costs apply for SMS, and Twilio directly charges for overseas texts.","pricing2.marketing.helper_text":"Usage is calculated by marketing messages sent. See purchase examples for billing estimates.","pricing2.meet.cu.helper_text":"CU is a unit used for outbound calls within Channel Talk.","pricing2.meet.description.toll_free_number":"","pricing2.meet.description_1":"Get a virtual business phone number within Channel Talk and start making calls immediately.","pricing2.meet.description_2":"You can link your existing company number to make calls.","pricing2.meet.description_3":"Calls incur actual costs based on the number of phone numbers and the duration of outbound calls.","pricing2.meet.description_4":"Calls are automatically recorded, transcribed, and summarized by AI.","pricing2.meet.description_5":"International outbound calls are currently in preparation and will be available soon.","pricing2.meet.description_5_kr":"","pricing2.meet.description_5_kr.see_more":"","pricing2.meet.header.call_number.inbound":"","pricing2.meet.header.call_number.outbound":"","pricing2.meet.header.inbound.landline":"","pricing2.meet.header.inbound.mobile":"","pricing2.meet.header_1":"Outbound to Mobile","pricing2.meet.header_2":"Outbound to Landline","pricing2.meet.header_3":"Phone number","pricing2.meta.description":"Choose a plan that suits your needs, from small teams to enterprise businesses.","pricing2.meta.title":"New Pricing Tailored to Your Business","pricing2.meta.title.prefix":"Price","pricing2.mobile_sdk.help_text":"If you are operating a native mobile app on iOS or Android, you can use the mobile SDK.","pricing2.mobile_sdk.title":"Mobile SDK","pricing2.mu.description":"Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.","pricing2.mu.early_stage.limit":"Limited to 3,000","pricing2.mu.early_stage.usage":"1,000 profiles to start","pricing2.mu.growth.limit":"Limited to 1 million","pricing2.mu.growth.usage":"3,000 profiles","pricing2.mu.help_text":"Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.","pricing2.mu.title":"Managed Users (MU)","pricing2.not_enough_default_provision":"If you need more usage,","pricing2.number_of_execution":"Activations (Actions)","pricing2.number_of_resolutions":"Resolutions","pricing2.number_of_sent":"Number of sent messages","pricing2.open_api_webhook.help_text":"By using Open API and webhooks, you can maximize the usability of Channel Talk and perform various integrations.","pricing2.open_api_webhook.title":"Open API, Webhooks","pricing2.operation.help_text":"These features can help reduce repetitive tasks and improve efficiency, as well as provide insights for business growth through conversation analysis.","pricing2.operation.title":"Chat tags, goals, Analytics","pricing2.operation_auto_assign.help_text.team_member":"The auto-assign feature is a powerful function that automatically distributes conversations based on the real-time response volume and proficiency of operators.","pricing2.operation_auto_assign.title":"Auto-assignment","pricing2.operator.title":"Operator","pricing2.operator_seat.early_stage.limit":"Add up to 5 seats","pricing2.operator_seat.early_stage.usage":"2 seats","pricing2.operator_seat.growth.limit":"Add up to 2,500 seats","pricing2.operator_seat.growth.usage":"1 seats","pricing2.operator_seat.help_text":"Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.","pricing2.operator_seat.title":"Operator seats","pricing2.operator_seat.title_simple":"Operator seats","pricing2.people_unit":" people","pricing2.plan.detail":"Learn more","pricing2.plan_card.more_button_fold":"See less","pricing2.plan_card.more_button_see_more":"See more","pricing2.plan_introduction.badge":"Plan Types","pricing2.purchase_example.button":"See a purchase example","pricing2.recommend.badge":"Recommended","pricing2.seat.description1.team_member":"Team members who are included in a paid plan subscription use the basic seat as the default.","pricing2.seat.description2":"Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.","pricing2.seat.description3":"To use the team messenger and live chat together, you need to purchase both the basic and operator seats.","pricing2.seat.title":"Seats","pricing2.seat_unit":" seats","pricing2.section":"Range","pricing2.sms.description1":"In marketing features, it can be used for sending SMS and InfoTalk.","pricing2.sms.description2":"Used for sending follow-up notifications (via KakaoTalk or SMS) to bring back customers who left during chat.","pricing2.sms.description3":"Sending texts is limited to 500 per day to recipients in the US,
1042Canada, and Japan via Channel Talk. Costs may vary depending on the length of each message.","pricing2.sms.description4":"With Twilio integration, you can send unlimited messages, with international fees charged directly by Twilio.","pricing2.sms.japan.tooltip":"The base cost to send a text to Japan is $0.123 ($0.014 per text + $0.109 per 140 bytes). Prices may vary based on text length (70 characters in Korean/Japanese or 160 in English, including auto-added URLs).","pricing2.sms.kr.kakaotalk":"","pricing2.sms.na.tooltip":"Texts to North America cost $0.0285, price varies by length. (140 bytes is roughly 70 Korean/Japanese or 160 English characters, including auto-added URLs.)","pricing2.sms.pu.description":"PU is the unit for sending messages in Channel Talk (1PU=%s)","pricing2.sms.title":"InfoTalk, CS Talk, SMS","pricing2.supportbot.example.description":"For 5,000 Support bot activations, the first 30 are free, \nThe next 1,970 (from 31 to 2000) is $0.1 each ($197 total),\nand the remaining 3,000 (from 2001 to 5000) cost $0.05 each ($150 total). \nTherefore, the total cost is $347.","pricing2.team_chat.help_text.team_member":"Use Channel Talk team messenger to streamline your customer management and team collaboration.","pricing2.temporary_free.badge":"Coming soon","pricing2.unit_price":"Unit price","pricing2.unit_price_table.description":"* Based on monthly usage","pricing2.usage_fee_per_case":"Price per action","pricing2.user_chat.help_text":"Manage customer inquiries efficiently with the powerful Channel Talk live chat.","pricing2.yearly_discount_banner.subtitle":"Secure the best price","pricing2.yearly_discount_banner.title":"Enjoy discounted rates on your plan and add-on services with annual billing, reducing your overall cost.","pricing202010.faq.title":"FAQ","recipe.all":"All recipes","recipe.hero.title":"Ready to use marketing recipes\nto help you get started!","recipe.marketing_recipe":"Marketing Recipes","recipe.meta.description":"Try out our delicious marketing recipes! Discover successful marketing cases for various verticals and industries.","recipe.meta.title":"Ready to use marketing recipes to help you get started!","recipe.meta.title.prefix":"Marketing Recipes","recipe.og.title":"","resources.header":"Get Setup in 5 Minutes","resources.integration.alt":"Store and Channel Talk integration","resources.integration.description1":"Import your existing customer data and","resources.integration.description2":"keep it automatically updated.","resources.integration.link":"View Integrations","resources.integration.title":"Link Your Store and Channel Talk\nin One Click","resources.integration.title1":"Link Your Store and Channel Talk","resources.integration.title2":"in One Click","resources.integration.title3":"","resources.recipe.alt":"Marketing recipes","resources.recipe.description":"Not sure how to use it or set it up? Get inspired by how others use it and explore marketing recipes tailored for every scenario.","resources.recipe.title":"Ready-to-Use Marketing Recipes","saml.common.goto_app":"Switch to the app","saml.common.retry_login":"Try again","saml.common.return_channels":"Go to channel list","saml.idp_error.description":"SAML SSO login has failed. Please switch to the app and try again.","saml.idp_error.title":"Please try again.","saml.idp_success.description":"To continue logging in, please switch to the app.","saml.idp_success.title":"SAML SSO login in progress","saml.invitation.if_not_invited":"Not invited to this channel?\nPlease contact the channel owner.","saml.invitation.join":"Join","saml.invitation.title":"\u003cb\u003e%s\u003c/b\u003e is sending the invitation to \u003cb\u003e%s\u003c/b\u003e.","saml.login_error.description":"SAML SSO login has failed. Please try again.","saml.login_error.title":"SAML SSO login has failed.","saml.merge_token.description":"If you want to use a different account, please log out first and try again.","saml.merge_token.keep_old_account":"Keep the account already logged in","saml.merge_token.select_new_account":"New account to log in","saml.merge_token.select_old_account":"Logged in Account","saml.merge_token.title":"Verify login account","saml.required_account.de
1042scription":"There is no account registered on Channel Talk. Please create one and join the channel.","saml.required_account.title":"Please create a new account.","saml.restricted_access.description.team_member":"Login with an accessible account or request an invitation from a channel team member.","saml.restricted_access.login_with":"Currently logged in account: %s","saml.restricted_access.retry_another_account":"Login with another account","saml.restricted_access.title":"Oops, you have no access to '%s' Channel.","saml.select_channel.contact_admin":"Need help with SAML SSO login?\nPlease contact the channel owner.","saml.select_channel.description":"You can access this list of channels with \u003cb\u003e%s\u003c/b\u003e.","saml.select_channel.title":"Select SAML SSO login channel","saml.sign_in.login_with.email":"Log in with email","saml.sign_in.login_with.saml":"Log in with SAML SSO","saml.sign_in.register_with.email":"Sign up with email","sdk.not-supported.description":"Current version does not support this feature.\nPlease contact us if you have any further inquiries.","sdk.not-supported.title":"This feature is not available in the current version.","section.jobs.description":"If you're passionate about an innovative product, collaboration with exceptional colleagues and trustworthy leadership, and making an impact in a new market, apply now!","section.jobs.more.button.text":"Job Opportunities","section.jobs.title":"Work with us","statistics.badge":"Statistics","statistics.feature.text":"Measure sends, clicks, and revenue to track marketing message performance and optimize your campaigns.","statistics.feature.title1":"Message Cost to Revenue","statistics.feature.title2":"All in One View","statistics.title":"Turn Marketing Data Into Actionable Insights","statistics.title1":"Turn Marketing Data","statistics.title2":"Into Actionable Insights","support_bot_form.use_case_icon.alt":"Use case icon","supportbot-form.b2b.button.test":"Try it out","supportbot-form.b2b.description":"Stop losing customers at the pricing page. 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managing WeChat separately.","
1042wechat.bottom_cta.title":"Native WeChat + AI.\nAll in One Inbox.","wechat.hero.cta":"Book Interview","wechat.hero.description":"One inbox. AI handles the routine. Your team handles the rest.","wechat.hero.screenshot_alt":"WeChat conversation in Channel Talk","wechat.hero.title":"Let's talk about your \nWeChat strategy","wechat.meta.description":"We want to understand how you're using WeChat for customer service. \nBook a 15-min interview + get a $20 Amazon gift card for your time.","wechat.meta.title":"Native WeChat for Channel Talk","wechat.problem.step1.description":"It's where the conversation happens. Your tools weren't built for it.","wechat.problem.step1.title":"Customers live on WeChat","wechat.problem.step2.description":"WeChat. Email. CRM. Notes. Back again. Every tab is a tax.","wechat.problem.step2.title":"So your team context-switches","wechat.problem.step3.description":"Slow replies. Lost context. The channel that matters most becomes the one you manage worst.","wechat.problem.step3.title":"And deals slip away","wechat.problem.title":"The Problem","wechat.solution.card1.description":"WeChat, email, live chat, all in one place.","wechat.solution.card1.title":"One Inbox for WeChat + Everything","wechat.solution.card2.description":"ALF handles FAQs. Your team handles everything else.","wechat.solution.card2.title":"AI Answers Routine Questions","wechat.solution.card3.description":"Every conversation history in one view.","wechat.solution.card3.title":"Full Customer Context","wechat.solution.card4.description":"No more switching apps. No more delays.","wechat.solution.card4.title":"Faster Responses","wechat.solution.screenshot_alt":"Unified inbox with WeChat","wechat.solution.title":"One Inbox. All Channels.","wechat.use_cases.card1.description":"Help them faster. Close sales faster.","wechat.use_cases.card1.title":"E-commerce with Chinese Customers","wechat.use_cases.card2.description":"Order questions. Delivery updates. One inbox.","wechat.use_cases.card2.title":"Restaurants \u0026 Food Delivery","wechat.use_cases.card3.description":"Meet customers where they are in WeChat.","wechat.use_cases.card3.title":"B2B / SaaS Serving Chinese Market","wechat.use_cases.title":"Who Benefits","wechat.why_native.description":"Third-party integrations lose context and break under load. We built WeChat natively â reliable, integrated with AI, seamless workflow.","wechat.why_native.title":"Why Native Matters","workflow.coming_soon.description":"Our Upcoming Features:","workflow.coming_soon.features.1.description.1":"Set event-based goals for each workflow.","workflow.coming_soon.features.1.description.2":"View goal-related data in statistics.","workflow.coming_soon.features.1.title":"Workflow Goal Setting","workflow.coming_soon.features.2.description.1":"Review cases that show how actual customers used Workflow.","workflow.coming_soon.features.2.description.2":"Check goals and achievement rates of the recipes.","workflow.coming_soon.features.2.title":"More Recipes","workflow.coming_soon.features.3.description.1":"Create test users that mimic real-world scenarios.","workflow.coming_soon.features.3.description.2":"Examine flows based on user segments using these test users.","workflow.coming_soon.features.3.title":"Preview Using Test Users","workflow.coming_soon.features.4.description.1":"Reservation publishing, reservation termination, and operation at a specific time are added.","workflow.coming_soon.features.4.title":"Additional Operation Settings","workflow.coming_soon.main_feature.button":"Learn more about Meet","workflow.coming_soon.main_feature.description":"Provide personalized calling experiences for customers while efficiently assigning calls to teams. Easily automate without any code.","workflow.coming_soon.main_feature.title":"Code-Free IVR","workflow.coming_soon.title":"Coming soon","workflow.faq.1.description":"If integrated, you can manage Instagram Messenger, KakaoTalk, Line, and email within the Workflow. However, some actions may not be supported by each integrated app. For detailed information, please refer to the \u003ca target=\"_blank\" href=\"https://docs.channel.io/help/en/articles/33ffa757-%EC%95%A1%EC%85%98\"\u003euser guide\u003c/a\u003e. The product team is continuously working to improve the experience across integrated apps.","workflow.faq.1.title":"Can Workflows be used with external messengers as well?","workflow.faq.2.description":"Basic daily statistics are provided like existing features. \nIn the future, step-by-step analysis will also be available, enabling monitoring of efficiency.\n- For modular workflows, you can view step-by-step analysis based on connected workflows or initiated chats.\n- For outbound workflows, you can check
1042step-by-step analysis for each connected marketing OTM/campaign.","workflow.faq.2.title":"How are Workflow statistics provided?","workflow.faq.3.description":"Additional service fees are applied sequentially based on the number of executions (Workflows). \nOne workflow execution is based on one trigger activation. For modular workflows, charges apply only when triggered directly in chats. If the workflow function sends a message, actual message sending costs are incurred and charged separately from the additional service fees.","workflow.faq.3.title":"How are Workflow usage fees calculated?","workflow.faq.4.description":"If they are in an active state, they will be automatically converted to workflows. You can view the previous statistical data and settings in the converted workflows for one year.","workflow.faq.4.title":"What happens to the support bots and automation rules I was using?","workflow.faq.5.description":"The pre-paid amount for support bots and automation rules will be transferred to workflow credits and will be deducted before workflow credits. For detailed information, please check [Channel Settings] - [Billing] - [Subscription] - [Current usage].","workflow.faq.5.title":"What happens to the pre-paid charges support bot and automation rules?","workflow.faq.6.description":"It is scheduled to be released in second half of 2024.","workflow.faq.6.description_2":"Yes, with the IVR feature, customer inquiries can be automatically categorized and routed to the appropriate team. It can be easily set up at no additional cost.","workflow.faq.6.title":"Is the ARS (IVR) function available?","workflow.faq.title":"FAQs","workflow.hero.button.start":"Get Started","workflow.hero.title1":"Workflow","workflow.hero.title2":"AI Automation from Start to Finish","workflow.meta.description":"Create custom workflow scenarios based on customer type and situation.","workflow.meta.title":"Workflow, AI Automation from Start to Finish","workflow.more_recipe.1":"Issue Priority","workflow.more_recipe.2":"Auto-response when outside business hours","workflow.more_recipe.3":"Collect Leads","workflow.more_recipe.4":"Encouraging Sign-Up","workflow.more_recipe.5":"Identifying Leads in B2B","workflow.more_recipe.6":"Different Experiences by Customer Types","workflow.more_recipe.7":"CSAT after Conversation","workflow.more_recipe.button":"Get Started","workflow.more_recipe.ivr_experience":"","workflow.more_recipe.title":"Want to See More Recipes?","workflow.recipe.badge":"Workflow Recipes","workflow.recipe.cases.1":"Redirect to Chat During High Call Volumes","workflow.recipe.cases.2":"Conduct Satisfaction Survey Post-Chat","workflow.recipe.cases.3":"Prioritize and Manage Chats","workflow.recipe.cases.ivr_call_distribution":"","workflow.recipe.cases.title":"Recipes","workflow.recipe.description":"Not sure how to design your first workflow?\nWeâve got you covered. Use our pre-made recipe templates to get started.","workflow.recipe.title":"Jumpstart Your Workflows\nWith Recipes","workflow.section1.badge":"The Process","workflow.section1.card1.description":"Design flows without developers. Easily modify with drag-and-drop editing.","workflow.section1.card1.title":"No Coding Needed","workflow.section1.card2.description":"Build workflows for chatbots to automatically handle simple inquiries.","workflow.section1.card2.title":"Chatbot in 10 Minutes","workflow.section1.card3.description":"Turn repeated tasks into modular workflows and access them whenever needed.","workflow.section1.card3.title":"Modular Workflow","workflow.section1.description":"Ditch multiple tabs and panels. Manage the entire customer chat process in a single screen.","workflow.section1.title1":"See the Whole Chat Flow","workflow.section2.badge":"Automated CX Operations","workflow.section2.description":"Create custom workflow scenarios based on customer type and situation.","workflow.section2.feature1.description":"Automatically activate chatbots, apply tags, and assign teammates based on customer status and inquiry type.","workflow.section2.feature1.title":"A Solution for Every Situation","workflow.section2.feature2.description":"Send a feedback survey after every chat to constantly improve your customer service.","workflow.section2.feature2.title":"Quick and Simple Surveys","workflow.section2.feature3.description":"Create templates for common responses flows that you can quickly access during chats.","workflow.section2.feature3.title":"Real-Time Actions During Chats","workflow.section2.feature4.description":"Country, day of the week, team-specific - customize operating hours based on any criteria.","workflow.section2.feature4.title":"Flexible Team Operating Hours","workflow.section2.title1":"More Personalized","workflow.section2.title2":"More Efficient","workflow.section3.badge":"Streamlined AI Conversations","workflow.section3.cta":"Learn more about ALF","workflow.section3.feature1.description":"Let AI Agent ALF resolve repetitive inquires s
1042o you can focus on more important conversations.","workflow.section3.feature1.title":"Reduce Repetition with AI","workflow.section3.feature2.description":"Create an AI-powered workflow in just a few clicks. Set up AI Agent ALF to step in based on customer status and inquiry type.","workflow.section3.feature2.title":"Increase Efficiency with AI","workflow.section3.title1":"Customer Service Transformed","workflow.section3.title2":"With the Power of Workflow and AI","workflow.section4.action.example1":"\u003cb\u003ePriority\u003c/b\u003e High","workflow.section4.action.example2":"\u003cb\u003eSend message\u003c/b\u003e Queue time","workflow.section4.action.example3":"\u003cb\u003eSend message\u003c/b\u003e Queue time","workflow.section4.action.example4":"\u003cb\u003eSend SMS\u003c/b\u003e Share chat URL","workflow.section4.action.example5":"\u003cb\u003eSnooze chat\u003c/b\u003e 2 days","workflow.section4.card1.description":"A trigger activates a workflow.","workflow.section4.card1.title":"Trigger","workflow.section4.card2.description":"Filters allow you to adjust the condition of when the workflow is activated.","workflow.section4.card2.title":"Filter","workflow.section4.card3.description":"Actions are automatically executed when both trigger and filter conditions are met.","workflow.section4.card3.title":"Action","workflow.section4.description":"Customize your customer experience to the fullest. Choose when, who, and how to respond.","workflow.section4.filter.example1":"\u003cb\u003eWait time\u003c/b\u003e 5 min","workflow.section4.filter.example2":"\u003cb\u003eUser Level\u003c/b\u003e VIP","workflow.section4.filter.example3":"\u003cb\u003eWait time\u003c/b\u003e 5 min","workflow.section4.filter.example4":"\u003cb\u003eWhen away\u003c/b\u003e ON","workflow.section4.filter.example5":"\u003cb\u003eWait time\u003c/b\u003e 1 hr","workflow.section4.title":"Endless Scenarios","workflow.section4.trigger.example1":"\u003cb\u003eClose chat\u003c/b\u003e","workflow.section4.trigger.example2":"\u003cb\u003eWhen an inquiry comes in\u003c/b\u003e","workflow.section4.trigger.example3":"\u003cb\u003eWhen chat is in queue\u003c/b\u003e","workflow.section4.trigger.example4":"\u003cb\u003eWhen a call ends\u003c/b\u003e","workflow.section4.trigger.example5.team_member":"\u003cb\u003eWhen an agent is waiting for a reply\u003c/b\u003e","workflow.trial_lead.check1":"No site required","workflow.trial_lead.check2":"Install in 3 minutes","workflow.trial_lead.check3":"Ready-to-use recipes","workflow.trial_lead.cta":"Sign Up for Free","workflow.trial_lead.title":"Design Your AI Automated Workflow"},"marketing":{"hero.title1":"Revenue-Driven","hero.title2":"CRM Marketing","hero.description":"Measure the impact of personalized automated marketing messages","hero.cta":"Get Started","contact.badge":"CRM","contact.title1":"Turn Customer Insights","contact.title2":"Into Personalized Engagement","contact.segment.title":"Segments","contact.segment.description":"Smart customer grouping that updates automatically, making audience management simple.","contact.contact.title":"Customer Info","contact.contact.description":"Manage, search, and send personalized messages to your customers quickly and effortlessly.","contact.alt.segment":"Segment feature image","contact.alt.contact":"Customer info feature image","statistics.badge":"Statistics","statistics.title":"Turn Marketing Data Into Actionable Insights","statistics.title1":"Turn Marketing Data","statistics.title2":"Into Actionable Insights","statistics.feature.title1":"Message Cost to Revenue","statistics.feature.title2":"All in One View","statistics.feature.text":"Measure sends, clicks, and revenue to track marketing message performance and optimize your campaigns.","onsite.badge":"Onsite","onsite.title1":"Bring the In-Store Experience","onsite.title2":"To Your Online Shoppers","onsite.descriptionTitle1":"Keep Every Hard-Won","onsite.descriptionTitle2":"Customer Engaged","onsite.description":"Personalize communication just like you would in-store. Deliver the right message, at the right time, with text and visuals tailored to your brand.","onsite.tabs.newProduct":"New Arrivals Alert","onsite.tabs.freeShipping":"Free Shipping Notice","onsite.tabs.consult":"Start a Chat","onsite.tabs.header":"Use Cases:","offsite.badge":"Offsite","offsite.t
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1042®3種é¡ãããã¾ãã詳ãã","talk.hero.mockup.pauljoe.agent.2":"ã¯ãã¡ããã覧ãã ããã","talk.hero.mockup.pauljoe.agent.name":"AIã¨ã¼ã¸ã§ã³ã","talk.hero.mockup.pauljoe.user.0":"ã®ããã©ããã³ã°ã¯å¯è½ã§ããï¼","talk.hero.mockup.verish.action_button":"ì¸í ë°©ë² ìì¸í 보기","talk.hero.mockup.verish.agent.0":"ì¸íì ì¸íë§ì ë£ì´ ì°¬ë¬¼ë¡ ì¸íí´ ì£¼ì¸ì.","talk.hero.mockup.verish.agent.1":"ìì¬ í¹ì±ì ì´ì ì½í´ 건조기 ì¬ì©ì ì§ìíê³ ,","talk.hero.mockup.verish.agent.2":"ê·¸ëìì ê±´ì¡°í´ ì£¼ìë©´ ì¤ë ì
ì¼ì¤ ì ììµëë¤!","talk.hero.mockup.verish.agent.name":"AI ìì´ì í¸","talk.hero.mockup.verish.image_card.title":"ê·¸ë ì´ ì§ì
","talk.hero.mockup.verish.user.0":"ì´ ì íì 건조기 ëë ¤ë ëëì?","talk.hero.title":"Meet your AI support agent","talk.human_touch.card.crm.badge":"CRM Marketing","talk.human_touch.card.crm.description":"From on-site pop-ups to SMS and emailâwin back lost customers and create experiences that convert.","talk.human_touch.card.crm.title":"Build revenue with CRM that knows your customers","talk.human_touch.card.expert.badge":"Channel Talk Experts","talk.human_touch.card.expert.description":"Get help from experts trained and officially certified by Channel Talk to set up quickly and easily.","talk.human_touch.card.expert.title":"Get help from Channel Talk experts","talk.human_touch.card.link":"Learn more","talk.human_touch.card.phone.description":"Auto summaries and recordings keep everyone aligned, no details missed.","talk.human_touch.card.phone.title":"Calls, summarized and recorded","talk.human_touch.card.profile.description":"See CRM data before the conversation starts.\nWhen you know your customer, every conversation is better.","talk.human_touch.card.profile.title":"Customer context, at a glance","talk.human_touch.card.sharing.description":"Share conversation history across channels and teams, so everyone stays in sync.","talk.human_touch.card.sharing.title":"Shared conversations across teams","talk.human_touch.card.voice_alf.badge":"Voice ALF","talk.human_touch.card.voice_alf.description":"Organize your FAQs into Documents, and ALF will use that knowledge to handle customer calls. Every conversation can be replayed and reviewed anytime.","talk.human_touch.card.voice_alf.title":"Let ALF Take the Call for You","talk.human_touch.description.line1":"From proactive marketing that reaches out to customers first, to Voice ALF that handles phone conversations and summarizes them.","talk.human_touch.description.line2":"Hand it all to AI and focus on what matters most.","talk.human_touch.phone.customer":"ì´ì§í ê³ ê°","talk.human_touch.phone.message1":"ì´ì 주문í ìíì ì¸ì 쯤 ë°°ì¡ë ê¹ì?\nì°ë§ì´ë¼ íë°°ê° ë§ì´ ë°ë¦´ í
ë°,\ní¹ì ì¸ì 쯤 ì¶ê³ ëëì§ ì ì ììê¹ì?\nì´ë² 주ë§ìë ê¼ ë°ìì¼ í´ìì.","talk.human_touch.phone.message2":"ë¤ ê³ ê°ë, ë°°ì¡ ì¼ì ì´ ë§ì´ ê¶ê¸íì
¨ì£ .\n주문íì ìíì ì íí ì¶ê³ ì¼ì ì\nìì¤í
ìì ì¡°íí´ ë릴 í
ë ì ìë§\n기ë¤ë ¤ 주ìê² ìµëê¹?","talk.human_touch.phone.sender1":"ì´ì§í","talk.human_touch.phone.sender1.tag":"íì","talk.human_touch.phone.sender2":"ë°í¬ì","talk.human_touch.profile.address":"ìì¸í¹ë³ì ê°ë¨êµ¬","talk.human_touch.profile.label.address":"Address","talk.human_touch.profile.label.email":"Email","talk.human_touch.profile.label.phone":"Phone","talk.human_touch.profile.label.tag":"Tags","talk.human_touch.profile.name":"ê¹ì§ì","talk.human_touch.profile.order_history":"Order History","talk.human_touch.profile.payment.bag":"Credit Card · â©60,000","talk.human_touch.profile.payment.dress":"Credit Card · â©120,000","talk.human_touch.profile.payment_pending":"Payment Pending","talk.human_touch.profile.product.bag":"Casual Backpack","talk.human_touch.profile.product.dress":"Linen Dress","talk.human_touch.profile.tag.event_april":"April Event","talk.human_touch.profile.tag.vip":"VIP","talk.human_touch.sharing.partner_a":"Vendor A","talk.human_touch.sharing.partner_b":"Vendor B","talk.human_touch.sharing.partner_c":"Vendor C","talk.human_touch.sharing.platform":"Platform","talk.human_touch.title":"From marketing to calls, let AI handle it all","talk.inbox.assignee.bae":"Bridget","talk.inbox.assignee.han":"Hank","talk.inbox.assignee.kim":"Stan","talk.inbox.assignee.lee":"Isabel","talk.inbox.assignee.park":"Mary","talk.inbox.badge.member":"Member","talk.inbox.chat.0.agent1.line1":"Hello Aria,","talk.inbox.chat.0.agent1.line2":"After checking, our system error caused the refund to be missed.","talk.inbox.chat.0.agent1.line3":"We sincerely apologize. We will process your refund immediately.","talk.inbox.chat.0.agent2.line1":"We sincerely apologize for the inconvenience. ð¢","talk.inbox.chat.0.agent2.line2":"Your refund has been processed, and weâve added 30,000 won in reward points for the delay.","talk.inbox.chat.0.cust1":"I requested a return 2 weeks ago but still havenât received a refund.","talk.inbox.chat.0.cust2.first":"Iâve waited two weeks","talk.inbox.chat.0.cust2.last":"A system error? ð¡ You didnât even pick up the phone when I called","talk.inbox.chat.0.cust3":"Please make sure to double-check in the future.","talk.inbox.chat.0.note1":"@Bridget Is it okay to issue reward points?","talk.inbox.chat.0.note2":"@Isabel Yes. Please give 3,000 points in compensation.","talk.inbox.chat.1.agent_body":"Yes, you can. Exchanges are available within one week of receiving your order.\n\nPlease check the details below and reply:\n1. Order number\n2. Preferred exchange option (size or color)\n3. Recipientâs name and contact information for the return\n\nOnce confirmed, weâll arrange return shipping and send your exchange promptly after stock
1042is checked. Please note the item must be unused with tags attached.","talk.inbox.chat.1.cust_body":"Hi, I got the package yesterday. Can I exchange the color?","talk.inbox.chat.1.email_recipient_to_company":"Recipient: [email protected]","talk.inbox.chat.1.email_recipient_to_customer":"Recipient: John","talk.inbox.chat.1.email_view":"View original email","talk.inbox.chat.2.agent1":"Hello, Diane. What product are you interested in?","talk.inbox.chat.2.agent2.line1":"Thank you for your interest in the boots! ð","talk.inbox.chat.2.agent2.line2":"If you mean the Classic Boots in black, they were restocked yesterday.","talk.inbox.chat.2.agent2.line3":"Size 235 is still available for order.","talk.inbox.chat.2.cust1":"Hi, I have a question about restock.","talk.inbox.chat.2.cust2.first":"Will the boots in black color be restocked?","talk.inbox.chat.2.cust2.last":"I havenât seen any updates about it","talk.inbox.chat.2.cust2.middle":"Size 235","talk.inbox.chat.3.agent1.line1":"Hello, Lina.","talk.inbox.chat.3.agent1.line2":"Are you talking about the Aqua Incense?","talk.inbox.chat.3.agent2a.line1":"Got it!","talk.inbox.chat.3.agent2a.line2":"If you order before 4 PM today, it will be shipped the same day,","talk.inbox.chat.3.agent2a.line3":"and it will arrive by the 12th.","talk.inbox.chat.3.agent2b":"Please note the delivery could be delayed.","talk.inbox.chat.3.cust1":"Hi, if I order today, when will it arrive?","talk.inbox.chat.3.cust2.first":"Yes!","talk.inbox.chat.3.cust2.last":"I want to buy it as a gift,\nSo i need to know when it will arrive.","talk.inbox.chat.3.cust3":"Ah, I see. Also, is there a gift wrapping option?","talk.inbox.chat.close":"Close","talk.inbox.chat.input_placeholder.customer":"Please enter the message to send to the customer","talk.inbox.chat.input_placeholder.team":"Enter a message","talk.inbox.chat.internal_activity":"⸠Internal Actions ({{count}})","talk.inbox.chat.internal_activity_detail":"Return collected, refund not processed â accounting team delay","talk.inbox.chat.internal_note":"Internal Note","talk.inbox.chat.tab.customer":"Reply","talk.inbox.chat.tab.internal":"Internal Note","talk.inbox.chat.view_all":"View all","talk.inbox.convo.0.msg":"Please make sure to double-che...","talk.inbox.convo.1.msg":"(Stan: Manual processing compl...)","talk.inbox.convo.1.title":"I have a question about the delivery.","talk.inbox.convo.2.msg":"Could you please send me the product link?","talk.inbox.convo.3.msg":"Can I add a gift wrapping option?","talk.inbox.convo.4.msg":"If it hasnât shipped yet, can I change to a different color?","talk.inbox.convo.tab.absent":"Missed","talk.inbox.convo.tab.closed":"Closed","talk.inbox.convo.tab.in_progress":"Opened","talk.inbox.convo.tab.on_hold":"Snoozed","talk.inbox.convo.time.minutes":"{{minutes}}m ago","talk.inbox.convo.time.now":"Just now","talk.inbox.convo.title":"All","talk.inbox.customer.jung_harin":"Lina","talk.inbox.customer.lee_doyoon":"Diane","talk.inbox.customer.lee_jonghyuk":"John","talk.inbox.customer.oh_yejin":"Olivia","talk.inbox.customer.park_jieun":"Aria","talk.inbox.details.assignee":"Assignee","talk.inbox.details.city_seoul":"NYC ð","talk.inbox.details.consultation_description":"#System_Error","talk.inbox.details.consultation_goal":"Achieved","talk.inbox.details.event.0.title":"PageView Today 01:28 PM","talk.inbox.details.event.1.title":"Yesterday 12","talk.inbox.details.event.2.title":"2026-03-28 12","talk.inbox.details.followers":"Follower(s)","talk.inbox.details.label.city":"City","talk.inbox.details.label.consultation_description":"Chat Description","talk.inbox.details.label.consultation_goal":"Chat Goal","talk.inbox.details.label.consultation_tag":"Chat Tags","talk.inbox.details.label.customer_tag":"Tags","talk.inbox.details.label.email":"Email","talk.inbox.details.label.entry_page":"Referral","talk.inbox.details.label.phone":"Number","talk.inbox.details.label.points":"Points","talk.inbox.details.label.priority":"Priority","talk.inbox.details.priority.high":"High","talk.inbox.details.priority.normal":"Low","talk.inbox.details.section.consultation_info":"Chat Info","talk.inbox.details.section.customer_info":"User Info","talk.inbox.details.section.events":"Events","talk.inbox.details.see_more":"See more","talk.inbox.details.see_more_alt":"See more","talk.inbox.details.team"
1042:"Team","talk.inbox.details.title":"Details","talk.inbox.header.search":"Search","talk.inbox.lnb.alf":"ALF Customer","talk.inbox.lnb.all":"All","talk.inbox.lnb.assignees":"Assignee","talk.inbox.lnb.footer.waiting":"Waiting","talk.inbox.lnb.inbox":"Inbox","talk.inbox.lnb.invite_member":"Invite new team...","talk.inbox.lnb.my_session":"My Sessions","talk.inbox.lnb.queue":"Queued","talk.inbox.lnb.queue.cumulative":"Total","talk.inbox.lnb.queue.expert":"Expert","talk.inbox.lnb.queue.product":"Product","talk.inbox.lnb.scheduled":"Scheduled Message...","talk.inbox.lnb.services":"Service","talk.inbox.lnb.starred":"Bookmarks","talk.inbox.lnb.svc.call":"Call","talk.inbox.lnb.svc.channel":"Channel Talk","talk.inbox.lnb.svc.email":"Email","talk.inbox.lnb.svc.line":"Line Officia...","talk.inbox.lnb.unread":"Unread","talk.inbox.tab.customer":"Customer","talk.inbox.tab.team":"Team","talk.inbox.tag.compensation":"Refund","talk.inbox.tag.complaint":"Complaint","talk.inbox.tag.exchange":"Exchange","talk.inbox.tag.general":"General","talk.inbox.tag.new_member":"New Customer","talk.inbox.tag.regular_customer":"Regular","talk.inbox.tag.restock":"Restock","talk.inbox.tag.return":"Return","talk.inbox.tag.review_writer":"Review","talk.inbox.tag.shipping_info":"Shipping","talk.inbox.tag.vip":"VIP","talk.knowledge.add.card.excel.description":"Upload an XLSX file.","talk.knowledge.add.card.excel.title":"Excel","talk.knowledge.add.card.folder.description":"Create a folder to reference knowledge under specific conditions.","talk.knowledge.add.card.folder.title":"Folder","talk.knowledge.add.card.pdf.description":"Upload a PDF file.","talk.knowledge.add.card.pdf.title":"PDF","talk.knowledge.add.card.website.description":"Use page data from your live website.","talk.knowledge.add.card.website.title":"Website","talk.knowledge.after.bubble1":"Do you have the signature blue latte?","talk.knowledge.after.bubble2.line1":"Which location are you asking about?","talk.knowledge.after.bubble2.line2":"I can give you the seasonal menu for each branch.","talk.knowledge.after.bubble3":"The COEX branch.","talk.knowledge.after.bubble4.line1":"The COEX branch doesn't carry that item.","talk.knowledge.after.bubble4.line2":"But they do have the limited Pink Shot Latte!","talk.knowledge.badge.not_referenced":"Not referenced","talk.knowledge.badge.referenced":"Referenced","talk.knowledge.before.bubble1":"Do you have the signature blue latte?","talk.knowledge.before.bubble2.line1":"The signature blue latte is a smooth,","talk.knowledge.before.bubble2.line2":"sweet drink made by blending","talk.knowledge.before.bubble2.line3":"blue powder with milk.","talk.knowledge.before.bubble3":"I asked WHERE you sell it...","talk.knowledge.description.full":"Don't just store data, structure it. Organized knowledge helps AI understand, reason, and deliver the right answers.","talk.knowledge.description.line1":"Don't just store data, structure it. Organized knowledge helps AI understand, reason,","talk.knowledge.description.line2":"and deliver the right answers.","talk.knowledge.doc.business_hours_suffix":" Business Hours","talk.knowledge.doc.checklist":"Store Operation Checklist","talk.knowledge.doc.coex_menu_full":"COEX Full F\u0026B Menu","talk.knowledge.doc.cs_manual":"Customer Service Standard Manual","talk.knowledge.doc.discount_event_suffix":" Exclusive Discount","talk.knowledge.doc.emergency_guide":"Emergency response guide","talk.knowledge.doc.ingredients":"Ingredient order sheet","talk.knowledge.doc.membership_guide":"Membership guide","talk.knowledge.doc.menu_suffix":" F\u0026B Menu","talk.knowledge.doc.operation_guide_suffix":" Operation Guide","talk.knowledge.doc.parking_suffix":" Parking Guide","talk.knowledge.doc.parttime_suffix":"Part-time schedule","talk.knowledge.doc.sales":"Monthly sales report","talk.knowledge.doc.thetable_site":"The Table Official Site","talk.knowledge.feature.description":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer. Update everything easily with Documents.","talk.knowledge.feature.description_mobile":"Group knowledge into folders and customize responses by context. Upload files or URLs, and your AI is ready to answer (RAG). Update everything easily with Documents.","talk.knowledge.feature.title":"Structure your Knowledge","talk.knowledge.folder.coex":"SF Branch","talk.knowledge.folder.description.coex":"Answer from this folder when asked about SF Branch.","talk.knowledge.folder.description.jamsil":"Answer from this folder when asked about LA Branch.","talk.knowledge.folder.description.yeoksam":"Answer from this folder when asked about NYC Branch.","talk.knowledge.folder.detail.filter.and":"AND","talk.knowledge.folder.detail.filter.match":"matches","talk.knowledge.folder.detail.filter.member":"Membership","talk.knowledge.folder.detail.filter.tag":"Customer tag","talk.knowledge.folder.detail.filter.tag_match":"matches customer","talk.knowledge.folder.detail.filter.tag_value":"Regular customer","talk.knowledge.folder.detail.filtering":"Filtering","talk.knowledge.folder.detail.reference_description":"Reference description","talk.knowledge.folder.jamsil":"LA Branch","talk.knowledge.folder.yeoksam":"NYC Branch","talk.knowledge.label.add_knowledge":"Add Knowledge","talk.knowledge.label.add_knowledge_title":"Knowledge","talk.knowledge.label.all":"All","talk.knowledge.label.create_folder":"Create Folder","talk.knowledge.problem.after.description":"Manage PDFs, articles, and website data systematically with directory structure, giving your team full control over knowledge architecture.","talk.knowledge.problem.after.title":"Filtered knowledge by folder","talk.knowledge.problem.before.description":"More data doesn't mean better answers. Without structure, AI can't deliver what customers need.","talk.knowledge.problem.before.title":"Unstructured data","talk.knowledge.section.document":"Document","talk.knowledge.section.excel":"Excel","talk.knowledge.section.folder":"Folder","talk.knowledge.section.pdf":"PDF","talk.knowledge.section.website":"Website","talk.knowledge.table.name":"Name","talk.knowledge.table.references":"Reference Count","talk.knowledge.table.resolution_rate":"Resolution Rate","talk.knowledge.tag":"Knowledge","talk.knowledge.title":"Structured Knowledge","talk.logo_collection.brand.daewoong":"ëì
ì ì½","talk.logo_collection.brand.lotteworld":"롯ë°ìë","talk.logo_collection.cta":"View All Cases","talk.omnichannel.description":"Use the same Rules, Knowledge, and Tasks across every channel for consistent answers everywhere.","talk.omnichannel.label":"Channel Works","talk.omnichannel.title.line1":"All your support channels.","talk.omnichannel.title.line2":"One AI.","talk.review.label":"Performance \u0026 Optimization","talk.review.left.analysis_title":"Analysis","talk.review.left.caption.description":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","talk.review.left.caption.description_mobile":"Every conversation is analyzed automatically, giving you clear insights into quality, gaps, and performance.","talk.review.left.caption.title":"Self-evaluation","talk.review.left.chart_title":"CX Score Trend","talk.review.left.legend.count":"{{count}} cases","talk.review.left.legend.negative":"Negative","talk.review.left.legend.neutral":"Neutral","talk.review.left.legend.positive":"Positive","talk.review.left.stat.cx_score":"CX Score","talk.review.left.stat.resolution_rate":"Resolution Rate","talk.review.right.after.highlight1":"14 days","talk.review.right.after.highlight2":"opened packaging","talk.review.right.after.line1":"Within ","talk.review.right.after.line2":" of receiving the product, free exchange is available for defective items.","talk.review.right.after.line3":"However, for simple change of mind or ","talk.review.right.after.line4":" and damaged product value, exchanges may not be possible.","talk.review.right.after.line5":"Please contact our customer center for more details.","talk.review.right.after.line6":"Thank y
1042ou.","talk.review.right.ai_analysis_text":"When ALF responds to free exchange inquiries using existing knowledge, agents are stepping in to correct the information.","talk.review.right.ai_card_title":"AI Analysis","talk.review.right.before.highlight":"7 days","talk.review.right.before.line1":"Within ","talk.review.right.before.line2":" of receiving the product, free exchange is available for defective items.","talk.review.right.before.line3":"However, exchanges may not be possible for simple change of mind or damaged product value. Please contact our customer center for more details.","talk.review.right.before.line4":"Thank you.","talk.review.right.caption.coming_soon":"Coming soon","talk.review.right.caption.description":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","talk.review.right.caption.description_mobile":"AI flags gaps and outdated content, helping you continuously improve accuracy and resolution rates.","talk.review.right.caption.title":"Suggested improvements","talk.review.right.improvement_title":"Suggested improvement","talk.review.right.related_consultations":"Related conversations","talk.review.subtitle":"Know exactly how your AI is performing.\nIt evaluates conversation quality and suggests how to improve so resolution rates keep increasing.","talk.review.title":"Continuous improvement","talk.rule.after.bubble1":"Can I get a refund on the cream I bought last week?","talk.rule.after.bubble2":"Could you tell me the purchase date and if it's been opened?","talk.rule.after.bubble3":"I bought it last Wednesday, unopened.","talk.rule.after.bubble4.line1":"Since it's unopened and within 7 days,","talk.rule.after.bubble4.line2":"a return/refund is available. Let me help you.","talk.rule.alf_name":"AI Agent ALF","talk.rule.banner":"Looks clear! This should work well.","talk.rule.before.bubble1":"Can I get a refund on the cream I bought last week?","talk.rule.before.bubble2.line1":"Yes! A 100% refund is available.","talk.rule.before.bubble2.line2":"Would you like a discount coupon too?","talk.rule.before.bubble3.line1":"Refunds are available within 7 days for unopened items.","talk.rule.before.bubble3.line2":"Coupons cannot be issued. Sorry for the confusion.","talk.rule.before.bubble4":"What?...","talk.rule.card.payment.body":"ALF prioritizes data accuracy. Only provide verified information.","talk.rule.card.payment.bullet1":"Don't make assumptions about external banking status.","talk.rule.card.payment.bullet2":"Explain fees and exchange rates clearly and simply.","talk.rule.card.payment.title":"International payments","talk.rule.card.shipping.body":"ALF values customers's patience. Provide transparent shipping updates.","talk.rule.card.shipping.bullet1":"Don't confirm delivery dates when tracking isn't available.","talk.rule.card.shipping.bullet2":"Empathize with excitement and use a friendly, trustworthy tone.","talk.rule.card.shipping.title":"Shipping inquiries","talk.rule.card.tone.body":"ALF is a friendly CX manager. Guide customers warmly about the brand.","talk.rule.card.tone.bullet1":"Use a warm, trustworthy yet casual tone.","talk.rule.card.tone.bullet2":"Keep responses concise and focused on the question.","talk.rule.card.tone.title":"Default CX tone","talk.rule.description.full":"AI that makes things up or breaks policy is a risk. Set clear rules, and ensure every response stays accurate and on-brand.","talk.rule.description.line1":"AI that makes things up or breaks policy is a risk.","talk.rule.description.line2":"Set clear rules, and ensure every response stays accurate and on-brand.","talk.rule.feature.description":"Apply different rules based on inquiry type, customer data, or context and turn them on or off anytime.","talk.rule.feature.title":"Define how AI responds","talk.rule.filter_count":"2 filters","talk.rule.problem.after.description":"Set rules to build a safe, reliable AI agent.","talk.rule.problem.after.title":"AI with rules applied","talk.rule.problem.before.description":"AI without rules leads to inconsistent answers, confusion, and risk.","talk.rule.problem.before.title":"AI without guardrails","talk.rule.tag":"Rules","talk.rule.title":"Rules you can trust","talk.sankey.caption":"Click to explore real customer data","talk.sankey.description.line1":"From first response to product recommendations","talk.sankey.description.line2":"and post-chat surveys,","talk.sankey.description.line3":"AI resolves the majority of repetitive inquiries,","talk.sankey.description.line4":"freeing your team to focus on complex, high-value conversations.","talk.sankey.modal.add_filter":"Add filter","talk.sankey.modal.badge.member":"Member","talk.sankey.modal.cell.involved":"Involved","talk.sankey.modal.cell.not_involved":"Not Involved","talk.sankey.modal.cell.not_responded":"Not Responded","talk.sankey.modal.cell.responded":"Responded","talk.sankey.modal.cell.team":"CX Team","talk.sankey.modal.consultation.1.message.1.text":"Hello!","talk.sankey.modal.consultation.1.message.2.source.question":"","talk.sankey.modal.consultation.1.message.2.text":"Hello! Welcome to Channel Shop. How can I help you today?","talk.sankey.modal.consultation.1.message.3.text":"Can I get a refund?","talk.sankey.modal.consultation.1.message.4.source.question":"Refund Policy","talk.sankey.modal.consultation.1.message.4.text":"You can request a refund within 7 days of purchase.","talk.sankey.modal.consultation.1.message.5.text":"Do you offer payment plans?","talk.sankey.modal.consultation.1.message.6.source.question":"Payment Plans","talk.sankey.modal.consultation.1.message.6.text":"We offer flexible payment plans based on your order amount:\n\n⢠$50+: 2â5 payments\n⢠$1,000+: 6 payments\n⢠$2,000+: 12 payments","talk.sankey.modal.consultation.1.message.7.text":"Was this helpful? If you have any other questions, please feel free to ask!","talk.sankey.modal.consultation.1.name":"Jenny","talk.sankey.modal.consultation.1.tags":"Return,Ent","talk.sankey.modal.consultation.2.message.1.text":"It's been 3 days since I ordered, but the delivery hasn't started yet. When will it be shipped?","talk.sankey.modal.consultation.2.message.2.source.question":"When will the delivery start?","talk.sankey.modal.consultation.2.message.2.text":"Hello! Welcome to Channel Shop. You're curious about the delivery status. Please provide your order number, and I'll check it for you right away.","talk.sankey.modal.consultation.2.message.3.text":"It's CS-20260316-8821.","talk.sankey.modal.consultation.2.message.4.text":"Your order is being prepared and will ship today.\n\nTracking will be sent by text once it's on the way. ð","talk.sankey.modal.consultation.2.message.5.text":"Ah, got it. Thank y
1042ou!","talk.sankey.modal.consultation.2.message.6.text":"Was this helpful? If you have any other questions, please feel free to ask!","talk.sankey.modal.consultation.2.name":"Max","talk.sankey.modal.consultation.2.tags":"Shipping","talk.sankey.modal.consultation.3.message.1.text":"I received the product, but it's a different color than what I ordered.","talk.sankey.modal.consultation.3.message.2.source.question":"Wrong Product Delivered","talk.sankey.modal.consultation.3.message.2.text":"We sincerely apologize for the inconvenience.\n\nIf you received the wrong color, we can exchange it. Please share your order number and the color you received.","talk.sankey.modal.consultation.3.message.3.text":"The order number is CS-20260318-3342, and I ordered black but received khaki.","talk.sankey.modal.consultation.3.message.4.text":"After checking your order details, you did order black. Since the shipping error is confirmed, I will connect you to a representative.","talk.sankey.modal.consultation.3.message.5.name":"Cleo","talk.sankey.modal.consultation.3.message.5.text":"Hi Sam, we're so sorry about the mix-up. We have black in stock and will ship it today. The courier will collect the khaki item.","talk.sankey.modal.consultation.3.message.6.text":"You can ship it today?","talk.sankey.modal.consultation.3.message.7.text":"Yes, it will ship this afternoon and should arrive tomorrow. Pickup will be scheduled at the same time, and we'll text you the courier's contact details.","talk.sankey.modal.consultation.3.message.8.text":"Great! Thank you for handling this quickly.","talk.sankey.modal.consultation.3.name":"Sam","talk.sankey.modal.consultation.3.tags":"Defect,Exchange","talk.sankey.modal.consultation.4.message.1.text":"I just placed an order, can I cancel it? I chose the wrong color.","talk.sankey.modal.consultation.4.message.2.text":"If you just placed the order, it might still be possible to cancel!\n\nCould you please provide your order number?","talk.sankey.modal.consultation.4.message.3.text":"CS-20260318-0374","talk.sankey.modal.consultation.4.message.4.text":"Your order is still in pre-shipment and hasn't been paid. I'll cancel it now.\n\nYour refund will be issued to your card within 1â3 business days, depending on your card issuer.","talk.sankey.modal.consultation.4.message.5.text":"That was super fast, thank you! I'll reorder with the correct color ð","talk.sankey.modal.consultation.4.message.6.text":"Glad I could help! If you have any other questions, please feel free to ask.","talk.sankey.modal.consultation.4.name":"Hannah","talk.sankey.modal.consultation.4.tags":"Order Cancel","talk.sankey.modal.consultation.5.message.1.text":"I entered the coupon code, but it keeps showing a \"Not usable\" error.","talk.sankey.modal.consultation.5.message.2.source.question":"Coupon Errors","talk.sankey.modal.consultation.5.message.2.text":"Sorry for the inconvenience. The coupon may not apply due to minimum spend, category restrictions, or usage limits.","talk.sankey.modal.consultation.5.message.3.text":"I've checked all the conditions and they're all met, but it still doesn't work. Isn't there an error?","talk.sankey.modal.consultation.5.message.4.text":"For an accurate check, I will connect you to a representative.","talk.sankey.modal.consultation.5.message.5.name":"Lily","talk.sankey.modal.consultation.5.message.5.text":"Hello, Will! Could you please tell me the coupon code you want to use?","talk.sankey.modal.consultation.5.message.6.text":"SHOP15OFF","talk.sankey.modal.consultation.5.message.7.name":"River","talk.sankey.modal.consultation.5.message.7.text":"This coupon is for new members only, so it can't be used on your account.\n\nSorry for the confusion, would you like a 10% off coupon instead?","talk.sankey.modal.consultation.5.message.8.text":"Oh, I see. Yes, I'd appreciate it if you could issue it.","talk.sankey.modal.consultation.5.message.9.name":"Lily","talk.sankey.modal.consultation.5.message.9.text":"The coupon has been issued!","talk.sankey.modal.consultation.5.name":"Will","talk.sankey.modal.consultation.5.tags":"Coupon,Payment","talk.sankey.modal.consultation.6.message.1.text":"Hello, I want to return the clothes because the size doesn't fit.","talk.sankey.modal.consultation.6.message.2.name":"Cleo","talk.sankey.modal.consultation.6.message.2.text":"Hi Sarah, sorry the size didn't fit. I'll help with the return, could you share your order number?","talk.sankey.modal.consultation.6.message.3.text":"It's CS-20260315-2209. The tag is still attached.","talk.sankey.modal.consultation.6.message.4.text":"Thanks! I'll arrange a pickup for tomorrow morning.\n\nRefunds are processed within 2â3 business days after pickup.\n\nCan I confirm the pickup address on file?","talk.sankey.modal.consultation.6.message.5.text":"Yes, please use the registered address!","talk.sankey.modal.consultation.6.message.6.name":"Cleo","talk.sankey.modal.consultation.6.message.6.text":"All set ð I'll text you the driver's contact on pickup day.\n\nLet me know if you need anything else.","talk.sankey.modal.consultation.6.name":"Sarah","talk.sankey.modal.consultation.6.tags":"Return,Refund","talk.sankey.modal.consultation.7.message.1.text":"I checked the tracking number and see \"No Information,\" is it a delivery error?","talk.sankey.modal.consultation.7.message.2.text":"Hello! It may take about 2 to 4 hours for the courier's system to reflect the tracking number right after registration.","talk.sankey.modal.consultation.7.message.3.text":"Even though I received a text saying it was sent yesterday afternoon?","talk.sankey.modal.consultation.7.message.4.text":"If it's been over 12 hours and tracking still isn't working, there may be an issue.\n\nLet me check, c
1042ould you share your order number?","talk.sankey.modal.consultation.7.message.5.text":"CS-20260317-5513","talk.sankey.modal.consultation.7.message.6.text":"I've checked and the tracking is active and your order is in transit.\n\nIt's expected to arrive this afternoon or tomorrow morning. Thanks for your patience!","talk.sankey.modal.consultation.7.message.7.text":"Oh, I see. Thank you!","talk.sankey.modal.consultation.7.message.8.text":"I'm glad to hear that it was helpful! If you have any other questions, please feel free to ask.","talk.sankey.modal.consultation.7.name":"Harry","talk.sankey.modal.consultation.7.tags":"Shipping","talk.sankey.modal.consultation_list":"Chat List","talk.sankey.modal.go_to_chat":"Jump to this chat","talk.sankey.modal.matched_question":"Matched question","talk.sankey.modal.table.agent_responded":"Operator Response Status","talk.sankey.modal.table.alf_cx_score":"ALF CX score","talk.sankey.modal.table.alf_involved":"ALF Involvement","talk.sankey.modal.table.assignee":"Assignee","talk.sankey.modal.table.follower":"Follower","talk.sankey.modal.table.service":"Service","talk.sankey.modal.table.summary":"Summary","talk.sankey.modal.table.tags":"Tags","talk.sankey.modal.table.team":"Team","talk.sankey.modal.table.user_chat":"User Chat","talk.sankey.modal.total_count":"Total \u003cstrong\u003e{{count}}\u003c/strong\u003e items","talk.sankey.modal.view_settings":"Display Settings","talk.sankey.node.agent_responded":"ALF Unresolved","talk.sankey.node.alf_involved":"ALF Involved","talk.sankey.node.alf_not_involved":"ALF Not Involved","talk.sankey.node.alf_resolved":"ALF Resolved","talk.sankey.node.consultation":"Chats","talk.sankey.node.dissatisfied":"Negative","talk.sankey.node.satisfied":"Positive","talk.sankey.title.line1":"Let AI handle the 80%.","talk.sankey.title.line2":"Your team handles the 20% that matters.","talk.sankey.tooltip.preview.row1.created_time":"1m ago","talk.sankey.tooltip.preview.row1.sent_time":"3h ago","talk.sankey.tooltip.preview.row1.status":"Resolved","talk.sankey.tooltip.preview.row2.created_time":"5m ago","talk.sankey.tooltip.preview.row2.sent_time":"1d ago","talk.sankey.tooltip.preview.row2.status":"Unresolved","talk.sankey.tooltip.preview.row3.created_time":"30m ago","talk.sankey.tooltip.preview.row3.sent_time":"5h ago","talk.sankey.tooltip.preview.row3.status":"Resolved","talk.sankey.tooltip.preview.row4.created_time":"1h ago","talk.sankey.tooltip.preview.row4.sent_time":"10m ago","talk.sankey.tooltip.preview.row4.status":"Resolved","talk.sankey.tooltip.text":"Click on the chart to see the data in detail.","talk.task.after.bubble1":"Please cancel my order","talk.task.after.bubble2":"Sure! Could you tell me the product name?","talk.task.after.bubble3":"Green Tea Toner","talk.task.after.bubble4.line1":"Order #OZ1392 placed 3 days ago â","talk.task.after.bubble4.line2":"Green Tea Toner cancellation has been submitted.","talk.task.after.completion":"Order cancelled","talk.task.alf_name":"AI Agent ALF","talk.task.before.bubble1":"Please cancel my order","talk.task.before.bubble2.line1":"Sure! Cancellations are available within","talk.task.before.bubble2.line2":"7 days of purchase. When did you order?","talk.task.before.bubble3":"I ordered 3 days ago. Please cancel it.","talk.task.before.bubble4.line1":"Yes, your order from 3 days ago","talk.task.before.bubble4.line2":"is eligible for cancellation.","talk.task.before.bubble5":"I said cancel it already!","talk.task.description.full":"Go beyond responses. Let AI resolve issues by completing real tasks like canceling orders or updating bookings.","talk.task.description.line1":"Go beyond responses. Let AI resolve issues by completing real tasks","talk.task.description.line2":"like canceling orders or updating bookings.","talk.task.feature.description":"Let AI handle real workflows, not just conversations. Set actions with natural language and connect to your systems to automate tasks end-to-e
1042nd.","talk.task.feature.description_mobile":"Let AI handle real workflows, not just conversations. Set actions with natural language and connect to your systems to automate tasks end-to-end. (JavaScript)","talk.task.feature.title":"Automate Tasks","talk.task.flow.complete":"Complete","talk.task.flow.step_a.description":"Write JavaScript code.","talk.task.flow.step_a.title":"A. Fetch order list \u0026 shipping status","talk.task.flow.step_b.description.line1":"Add detailed instructions for","talk.task.flow.step_b.description.line2":"the task to perform.","talk.task.flow.step_b.title":"B. Display orders \u0026 identify selection","talk.task.flow.step_c.title":"C. Submit cancellation","talk.task.flow.step_d.title":"D. Cancellation confirmation","talk.task.flow.trigger_label":"Trigger","talk.task.flow.trigger_prompt.line1":"You are a chatbot for processing order","talk.task.flow.trigger_prompt.line2":"cancellations and refunds. When a customer says \"cancel\"...","talk.task.flow.trigger_title":"Cancel Order","talk.task.panel.aria.close":"Close","talk.task.panel.aria.maximize":"Maximize","talk.task.panel.b.instruction.ask":"After showing the order list, naturally ask which order the customer wants to cancel.","talk.task.panel.b.instruction.ask_example":"e.g. \"Which order would you like to cancel?\" or \"Would you like to cancel order #1?\"","talk.task.panel.b.instruction.example_a":"Product A, Order Status: In Transit","talk.task.panel.b.instruction.example_b":"Product B, Order Status: Payment Complete","talk.task.panel.b.instruction.example_c":"Product C, Order Status: Preparing Shipment","talk.task.panel.b.instruction.example_label":"Example output:","talk.task.panel.b.instruction.format_label":"Output format:","talk.task.panel.b.instruction.format_template":"{index}. Product Name, Order Status: {deliveryInfo}","talk.task.panel.b.instruction.heading_1":"1. Display Order List","talk.task.panel.b.instruction.heading_2":"2. Identify Order","talk.task.panel.b.instruction.heading_3":"3. Notes","talk.task.panel.b.instruction.heading_4":"4. Save Order Number","talk.task.panel.b.instruction.match_intro":"If the customer enters an orderId directly, there may be typos,","talk.task.panel.b.instruction.match_then":"so compare with actual orderIds in the array and find the closest match.","talk.task.panel.b.instruction.notice":"If the requested index or orderId is not in the array, respond with:","talk.task.panel.b.instruction.notice_example":"e.g. \"We couldn't find that order. Could you provide the order number again?\"","talk.task.panel.b.instruction.read_then":"Read the array and display the order list in the format below.","talk.task.panel.b.instruction.save_intro":"Once the appropriate orderId is found from the customer's selection,","talk.task.panel.b.instruction.save_then":"save the value to","talk.task.panel.b.instruction.specify.bullet1":"Product A â Direct product name mention","talk.task.panel.b.instruction.specify.bullet2":"\"The first one\", \"Top one\", \"Last one\" â Relative position","talk.task.panel.b.instruction.specify.bullet3":"\"Order 123456\" â Direct orderId input","talk.task.panel.b.instruction.specify_intro1":"Interpret the customer response to","talk.task.panel.b.instruction.specify_intro2":"find the orderId in the array.","talk.task.panel.b.instruction.specify_methods":"Customers may specify their order in these ways:","talk.task.panel.b.next_step":"C. Submit cancellation","talk.task.panel.b.read_label":"Read: ","talk.task.panel.b.section_title":"Instructions","talk.task.panel.b.title":"B. Order cancellation \u0026 eligibility","talk.task.panel.code.cancel_comment":"// cafe24 cancel","talk.task.panel.code.help_link":"Developer Guide","talk.task.panel.code.help_text":" to write your co
1042de.","talk.task.panel.code.next_step_b":"B. Fetch orders \u0026 check eligibility","talk.task.panel.code.section_title":"Code","talk.task.panel.d.alf_info.change":"Change","talk.task.panel.d.alf_info.text":"Sent as '{ALF}' bot profile.","talk.task.panel.d.message.button":"Go to Order List","talk.task.panel.d.message.line1":"Your cancellation request has been submitted. ð¤","talk.task.panel.d.message.line2":"We'll notify you via message once the refund is processed.","talk.task.panel.d.message.line3":"For bank transfer or virtual account payments, refunds are processed every Wednesday afternoon.","talk.task.panel.d.message.line4":"You can check the cancellation status using the button below.","talk.task.panel.d.next_step_complete":"Task Complete","talk.task.panel.d.section_title":"Message","talk.task.panel.d.title":"D. Cancellation Confirmation","talk.task.panel.refine":"Refine","talk.task.panel.service_block.button":"Channel Talk Message","talk.task.panel.service_block.label":"Service","talk.task.panel.transition.next_step":"Go to next step","talk.task.panel.transition.single_node":"Go to single step","talk.task.panel.trigger.body.exclude.bullet1":"Exchange, return, shipping inquiry, or other requests","talk.task.panel.trigger.body.exclude.bullet2":"Only asking about policies or procedures","talk.task.panel.trigger.body.exclude.bullet3":"When 'cancel' refers to something other than an order","talk.task.panel.trigger.body.exclude_intro":"Does not trigger in these cases:","talk.task.panel.trigger.body.heading_exclude":"[Exclusion Conditions]","talk.task.panel.trigger.body.heading_include":"[Trigger Conditions]","talk.task.panel.trigger.body.include.bullet1":"When the user explicitly wants to cancel an order","talk.task.panel.trigger.body.include.bullet2":"e.g. \"I want to cancel my order\" \"Please cancel my payment\" \"Can I cancel the order I just placed?\"","talk.task.panel.trigger.body.include_intro":"Triggers when the intent clearly includes:","talk.task.panel.trigger.body.p1":"This task triggers only when the customer's intent is to actually cancel an order.","talk.task.panel.trigger.body.p2":"Does not trigger for orders from external platforms or marketplaces.","talk.task.panel.trigger.next_step.a":"A. Identify order to cancel","talk.task.panel.trigger.section_title":"Trigger","talk.task.panel.trigger.title":"Order Cancellation \u0026 Refund","talk.task.problem.after.description":"Understand requests and complete tasks through automated actions.","talk.task.problem.after.title":"Execute customer requests directly","talk.task.problem.after.title_mobile":"Execute customer requests directly","talk.task.problem.before.description.line1":"If AI only repeats policies, conversations drag on","talk.task.problem.before.description.line2":"and customers get frustrated.","talk.task.problem.before.description.mobile":"If AI only repeats policies, conversations drag on and customers get frustrated.","talk.task.problem.before.title":"Answers without action","talk.task.tag":"Tasks (actions)","talk.task.title":"Actionable support","talk.team_chat.body.bae1.line1":"When applying coupons in the web cart, the discount shows as $0.","talk.team_chat.body.bae1.line2":"It's applied at checkout but not reflected on screen. We've received three inquiries.","talk.team_chat.body.bae2":"@Stan Thanks for the quick response! I'll inform customers that it will be fixed soon ð","talk.team_chat.body.han.line1":"We've received three consecutive reports of orders not appearing after payment.","talk.team_chat.body.han.line2":"It seems to be a payment-order linkage issue. Please check.","talk.team_chat.body.kim1.line1":"A customer requested an exchange because the sole of shoes purchased 3 months ago came off.","talk.team_chat.body.kim1.line2":"Although the 14-day return period has passed, it appears to be a manufacturing defect. How should we handle this?","talk.team_chat.body.lee.first":"Can anyone help with this? ð¢","talk.team_chat.body.lee2":"This issue is resolved! Thank you.","talk.team_chat.broadcast.label":"Replied to a thread:","talk.team_chat.broadcast.preview1":"There are two errors occurring below, can someone check?","talk.team_chat.channel.bug.subtitle":"Bugs","talk.team_chat.comment_count":"{{count}} reply(s)","talk.team_chat.comment_today":"Today 2:21 PM","talk.team_chat.lnb.channel.boardgame":"Board-Games","talk.team_chat.lnb.channel.bug":"Bugs","talk.team_chat.lnb.channel.chitchat":"Chit-Chat","talk.team_chat.lnb.channel.feedback":"Customer-Feed...","talk.team_chat.lnb.channel.group":"General","talk.team_chat.lnb.channel.korea_office":"US Office","talk.team_chat.lnb.channel.notice":"Announcement","talk.team_chat.lnb.channel.product":"Product","talk.team_chat.lnb.channel.release":"Releases","talk.team_chat.lnb.channel.tf_app_renewal":"(TF) App-Renewal","talk.team_chat.lnb.channel.tf_seasonsale":"(TF) Season-Sale","talk.team_chat.lnb.channel.tf_settlement":"(TF) Settlement-Sy...","talk.team_chat.lnb.dm":"Direct Messages","talk.team_chat.lnb.mentions":"Mentions \u0026 Reactions","talk.team_chat.lnb.saved":"Saved Messages","talk.team_chat.lnb.scheduled":"Scheduled Messages","talk.team_chat.lnb.section.casual":"Casual","talk.team_chat.lnb.section.important":"Important","talk.team_chat.lnb.section.in_progress":"Projects","talk.team_chat.lnb.threads":"Threads","talk.team_chat.lnb.title":"Team chat","talk.team_chat.lnb.unread_pill":"Unread messages","talk.team_chat.thread.divider":"5 reply(s)","talk.team_chat.thread.first":"There are two errors occurring, is there anyone who can check on this?","talk.team_chat.thread.first_question":"Can anyone help with this? ð¢","talk.team_chat.thread.kim_check":"I can check this!","talk.team_chat.thread.kim_done1":"The fix is being deployed now and will resolve the issue.","talk.team_chat.thread.kim_done2":"This issue is resolved! Thank you.","talk.team_chat.thread.lee_done":"This issue is resolved! Thank you.","talk.team_chat.thread.lee_thanks":"@Stan Thank you!","talk.team_chat.thread.shared":"Sent to chat room","talk.team_chat.thread.title":"Thread - Bugs","talk.trust.cert.sms":"ëë문ìì ì¡ì격ì¸ì¦","talk.trust.integration.title":"Works with your existing tools","talk.trust.link_more":"Learn more","talk.trust.partner.subtitle":"ì±ëí¡ ì¤ì¹ë¶í° ì´ìê¹ì§ ìµì íë ì루ì
ì ì ìí©ëë¤","talk.trust.partner.title":"íí¸ëì í¨ê»í©ëë¤","talk.trust.platform.cafe24":"ì¹´í24","talk.trust.platform.ezadmin":"ì´ì§ì´ë민","talk.trust.platform.godomall":"ê³ ë몰","talk.trust.platform.imweb":"ììì¹","talk.trust.platform.makeshop":"ë©ì´í¬ìµ","talk.trust.platform.sellmate":"ì
ë©ì´í¸","talk.trust.platform.shopby":"ìµë°ì´","talk.trust.platform.sixshop":"ìì¤ìµ","talk.trust.security.title":"Enterprise-grade security","talk.trust.stat.alf_resolved.label":"conversations answered by ALF","talk.trust.stat.channels.label":"Customers worldwide","talk.trust.stat.retention.label":"Retention rate","talk.hero.headline.line1":"The No.1 AI customer support solution","talk.hero.headline.line2":"AI Agent ALF","talk.hero.subcopy.line1":"ALF is an AI agent that talks with customers in natural language and resolves their issues.","talk.hero.subcopy.line2":"From simple questions to complex requests, ALF can automate it all.","talk.hero.subcopy.line3":"Meet the future of customer support right now.","talk.hero.subcopy_alf.line1":"From simple, repetitive questions to complex requests,","talk.hero.subcopy_alf.line2":"ask ALF directly.","talk.hero.free_start":"Get started for free","talk.hero.toggle.custom_demo":"Custom demo","talk.hero.toggle.alf_chat":"Chat with ALF","talk.meta.title":"The Future of Customer Service Is AI","talk.meta.description":"Get ready with Channel Talk, your all-in-one AI Messenger."},"customer-alf":{"alf-customer.v2.beta-section.cta":"Request a Demo","alf-customer.v2.beta-section.description":"See the new ALF in action and reduce customer inquiries by 80%.","alf-customer.v2.beta-section.title":"The All-New ALF","alf-customer.v2.intro-section.items.first.description":"Organize knowledge by folders and manage response scope easily. Works with Excel, websites, PDFs, and more.","alf-customer.v2.intro-section.items.first.title":"Smarter Knowledge","alf-customer.v2.intro-section.items.second.description":"Create precise rules for every situation and audience, all managed from a single place.","alf-customer.v2.intro-section.items.second.title":"Context-Based Responses","alf-customer.v2.intro-section.items.third.description":"Ask like a human, make decisions, and handle tasks. All easily automated with a few clicks.","alf-customer.v2.intro-section.items.third.title":"Full Automation \u0026 Tasks","alf-customer.v2.title-section.title":"Customer Support\nOn Autopilot","customer-alf.alf-meet.item.1.description":"","customer-alf.alf-meet.item.1.title":"","customer-alf.alf-meet.item.2.description":"","customer-alf.alf-meet.item.2.title":"","customer-alf.alf-meet.item.3.description":"","customer-alf.alf-meet.item.3.title":"","customer-alf.alf-meet.title.1":"","customer-alf.alf-meet.title.2":"","customer-alf.alf-sett
1042ings.cafe24.description":"Apply AI chats instantly through dedicated app tasks.","customer-alf.alf-settings.cafe24.title":"Now with Cafe24","customer-alf.alf-settings.deploy.description":"Skip complex setups. \nUpload knowledge and ALF replies 24/7.","customer-alf.alf-settings.deploy.title":"AI Chats Set Up with One Click","customer-alf.alf-settings.expert.button":"","customer-alf.alf-settings.expert.description":"","customer-alf.alf-settings.expert.title":"","customer-alf.alf-settings.title":"AI Setup Made Simple","customer-alf.call_solve.badge":"Voice","customer-alf.call_solve.card1.description":"ALF can handle calls based on the FAQs in \nyour Documents.","customer-alf.call_solve.card1.title":"Leave Your Repetitive Phone Inquiries to ALF","customer-alf.call_solve.card2.description":"See whatâs happening in real time with live conversation transcripts. Once a call ends, access recordings, summaries, and insights to keep improving your service.","customer-alf.call_solve.card2.title":"Stay Updated in Real Time","customer-alf.call_solve.card3.description":"ALF answers calls and guides customers through IVR, giving fast help when itâs needed. If they want to talk to a real person, theyâre connected right away.","customer-alf.call_solve.card3.title":"Switch Easily to Human Agents","customer-alf.call_solve.title":"Let ALF Handle Your Phone Support","customer-alf.cta.list.item.2":"Free for a limited time","customer-alf.cta.title":"Start Your AI Journey","customer-alf.examples.example1.description":"âA well-trained ALF can be more reliable than a teammate! Since ALF has been handling simple inquiries for four months, our CX team and focus on more important tasks.â","customer-alf.examples.example1.ja.description":"","customer-alf.examples.example2.description":"âWeâre automating global customer inquiries using ALF. By designing prompts for different situations, weâve improved AI response accuracy.â","customer-alf.examples.example2.ja.description":"","customer-alf.examples.example3.description":"âHonestly, we didnât expect the introduction of AI to increase new types of inquiries. But in reality, customers are more comfortable asking questions to ALF.â","customer-alf.examples.example3.ja.description":"","customer-alf.examples.example4.description":"âEven for complex product inquiries, ALF responds immediately. Customers are able to get quick answers which as increased are repurchase rate.â","customer-alf.examples.example4.ja.description":"","customer-alf.examples.example5.description":"âAs our company goals increased, so did sales and customer inquiries. A surge in channel-specific questions led us to implement ALF.â","customer-alf.examples.example6.description":"âAfter implementing ALF, we found it plays the role of a friendly assistant, helping customers easily get answers, even to vague questions.â","customer-alf.examples.example7.description":"âSince ALF quickly handles basic inquiries, customer satisfaction is high. 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Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.