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1<!DOCTYPE html><html lang="en" class="bg-background"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" as="image" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/bltc5aaa606070cf4c0/6a2956325f3f6214c7f1f87b/New_Look_stacked_logo.svg"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blted187ef3fe3dc9d4/6a295a6eb49a60be64e02ab4/Badge_iOS_App_store_Type_Dark.png" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt23eef673b459b8e7/6a295a6ebcf9776f632d01e3/Badge_Google_Play_Type_Dark.png" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt8213b5ed7d086e95/6a29e3483baf6a10d825d162/Type_Linkedin.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt70fe2fed47565b10/6a29e348cd97ad5f5f9bca19/Type_TwitterX.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt32298ddb7e6cf4f5/6a29e348fa8a9d78f11b0725/Type_Facebook.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt65e1a1c0a269e6cf/6a29e348878b016d49291af2/Type_Instagram.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt191fd22e65795f0a/6a29e348b2248a5d7f86b517/Type_Pinterest.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt88746ac1c2d1d4c4/6a29e348b49a600418e02c51/Type_Youtube.svg" as="image"/><link rel="preload" href="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/blt15e06561a0b60153/6a29e348910fea3577f24a5d/Type_TikTok.svg" as="image"/><link rel="stylesheet" href="/_next/static/chunks/39mf_5j2_2dy6.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/18s4072a32gfc.js"/>
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1<title>New Look Retailers - Contact us</title><meta name="description" content="New Look - The feel-good fashion brand making style accessible and fun."/><meta name="application-name" content="New Look Retailers"/><meta name="generator" content="v0.app"/><meta name="robots" content="index, follow"/><link rel="canonical" href="https://www.newlookgroup.com/contact-us"/><meta property="og:title" content="New Look Retailers - Contact us"/><meta property="og:description" content="New Look - The feel-good fashion brand making style accessible and fun."/><meta property="og:url" content="https://www.newlookgroup.com/contact-us"/><meta property="og:site_name" content="New Look Retailers"/><meta property="og:locale" content="en_GB"/><meta property="og:image" content="https://www.newlookgroup.com/opengraph-image.jpg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image:alt" content="New Look Retailers - Contact us"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="New Look Retailers - Contact us"/><meta name="twitter:description" content="New Look - The feel-good fashion brand making style accessible and fun."/><meta name="twitter:image" content="https://www.newlookgroup.com/twitter-image.jpg"/><link rel="icon" href="/favicon-16x16.png" sizes="16x16" type="image/png"/><link rel="icon" href="/favicon-32x32.png" sizes="32x32" type="image/png"/><link rel="icon" href="/favicon-48x48.png" sizes="48x48" type="image/png"/><link rel="icon" href="/icon.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="/apple-icon.png"/>
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1<header class="sticky top-0 z-50 w-full bg-white"><div class="max-w-[1400px] mx-auto px-6 lg:px-12"><div class="flex h-16 items-center justify-between"><a class="flex-shrink-0" href="/"><img alt="newlook-logo.jpg" width="100" height="40" decoding="async" data-nimg="1" class="h-8 w-auto" style="color:transparent" src="https://eu-images.contentstack.com/v3/assets/bltf7193cb3f47b0831/bltc5aaa606070cf4c0/6a2956325f3f6214c7f1f87b/New_Look_stacked_logo.svg"/></a><nav class="hidden lg:flex items-center"><ul class="flex items-center gap-0"><li class="relative" data-nav-item="true"><a class="relative inline-flex items-center h-16 px-4 text-brand-ink text-sm font-normal transition-colors after:absolute after:bottom-0 after:left-4 after:right-4 after:h-[1px] after:bg-brand-ink after:scale-x-0 hover:after:scale-x-100 after:transition-transform after:origin-left" aria-expanded="false" aria-haspopup="true" href="/about-us">About us</a></li><li class="relative" data-nav-item="true"><a class="relative inline-flex items-center h-16 px-4 text-brand-ink text-sm font-normal transition-colors after:absolute after:bottom-0 after:left-4 after:right-4 after:h-[1px] after:bg-brand-ink after:scale-x-0 hover:after:scale-x-100 after:transition-transform after:origin-left" aria-expanded="false" aria-haspopup="true" href="/esg-sustainability">ESG &amp; Sustainability</a></li><li class="relative" data-nav-item="true"><a class="relative inline-flex items-center h-16 px-4 text-brand-ink text-sm font-normal transition-colors after:absolute after:bottom-0 after:left-4 after:right-4 after:h-[1px] after:bg-brand-ink after:scale-x-0 hover:after:scale-x-100 after:transition-transform after:origin-left" aria-expanded="false" aria-haspopup="true" href="/newsroom">Newsroom</a></li><li class="relative" data-nav-item="true"><a class="relative inline-flex items-center h-16 px-4 text-brand-ink text-sm font-normal transition-colors after:absolute after:bottom-0 after:left-4 after:right-4 after:h-[1px] after:bg-brand-ink after:scale-x-0 hover:after:scale-x-100 after:transition-transform after:origin-left" aria-expanded="false" aria-haspopup="true" href="/careers">Careers</a></li><li class="relative" data-nav-item="true"><a class="relative inline-flex items-center h-16 px-4 text-brand-ink text-sm font-normal transition-colors after:absolute after:bottom-0 after:left-4 after:right-4 after:h-[1px] after:bg-brand-ink after:scale-x-0 hover:after:scale-x-100 after:transition-transform after:origin-left" aria-expanded="false" aria-haspopup="true" href="/financials-and-business-reporting">Financials and Business reporting</a></li></ul></nav><div class="flex items-center gap-4"><button type="button" class="p-2 text-brand-ink hover:text-brand-pink transition-colors" aria-label="Search" aria-expanded="false"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-search w-5 h-5" aria-hidden="true"><path d="m21 21-4.34-4.34"></path><circle cx="11" cy="11" r="8"></circle></svg></button><a class="p-2 text-brand-ink hover:text-brand-pink transition-colors" aria-label="Contact" href="/contact-us"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-mail w-5 h-5" aria-hidden="true"><path d="m22 7-8.991 5.727a2 2 0 0 1-2.009 0L2 7"></path><rect x="2" y="4" width="20" height="16" rx="2"></rect></svg></a><button type="button" class="lg:hidden p-2 text-brand-ink hover:text-brand-pink transition-colors" aria-label="Open menu" aria-expanded="false"><svg class="h-6 w-6" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor"><path stroke-linecap="round" stroke-linejoin="round" d="M3.75 6.75h16.5M3.75 12h16.5m-16.5 5.25h16.5"></path></svg></button></div></div></div><div data-slot="dialog-header" class="flex flex-col gap-2 text-center sm:text-left sr-only"><h2 id="radix-_R_4lbH1_" data-slot="dialog-title" class="text-lg leading-none font-semibold">Search</h2><p id="radix-_R_4lbH2_" data-slot="dialog-description" class="text-muted-foreground text-sm">Search across the site</p></div></header><main class="min-h-screen bg-background"><section class="py-4 md:py-6 px-6 bg-background"><div class="max-w-3xl w-full mx-auto text-left"><h2 class="font-display font-bold text-[24px] leading-[32px] mb-6" style="color:var(--brand-ink)">Contact us</h2><div class="font-sans font-normal text-[16px] leading-[24px] [&amp;&gt;p]:mb-4 [&amp;&gt;p:last-child]:mb-0 [&amp;_strong]:font-bold [&amp;_b]:font-bold [&amp;_ul]:list-disc [&amp;_ul]:pl-6 [&amp;_ul]:mb-4 [&amp;_ol]:list-decimal [&amp;_ol]:pl-6 [&amp;_ol]:mb-4 [&amp;_li]:mb-2 text-muted-foreground [&amp;_table]:w-full [&amp;_table]:my-6 [&amp;_table]:text-sm [&amp;_table]:caption-bottom [&amp;_table]:border-collapse [&amp;_thead]:border-b [&amp;_thead]:border-transparent [&amp;_tr]:border-b [&amp;_tr]:border-transparent [&amp;_th]:h-10 [&amp;_th]:px-3 [&amp;_th]:py-2 [&amp;_th]:text-left [&amp;_th]:align-middle [&amp;_th]:font-bold [&amp;_th]:text-muted-foreground [&amp;_td]:px-3 [&amp;_td]:py-2 [&amp;_td]:align-middle [&amp;_td]:text-muted-foreground [&amp;_caption]:mt-4 [&amp;_caption]:text-sm [&amp;_caption]:text-muted-foreground"><p>Got questions? Here's how to reach the right people.</p></div></div></section><section class="pt-4 pb-12 md:pt-6 md:pb-20 px-6 bg-background"><div class="max-w-4xl mx-auto"><div data-slot="accordion" class="w-full" data-orientation="vertical"><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_d5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 roun
1ded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Careers<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_4d5fiutb_" hidden="" role="region" aria-labelledby="radix-_R_d5fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_l5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 rounded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Customers<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_4l5fiutb_" hidden="" role="region" aria-labelledby="radix-_R_l5fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_t5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 rounded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Ethical trade<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_4t5fiutb_" hidden="" role="region" aria-labelledby="radix-_R_t5fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_155fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 roun
1ded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Franchises<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_555fiutb_" hidden="" role="region" aria-labelledby="radix-_R_155fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_1d5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 rounded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Investors &amp; shareholders<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_5d5fiutb_" hidden="" role="region" aria-labelledby="radix-_R_1d5fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_1l5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 rounded-md py-4 text-left transition-all outline-none focus-visible:ring-[3px] disabled:pointer-events-none disabled:opacity-50 [&amp;[data-state=open]&gt;svg]:rotate-180 font-sans font-normal text-[16px] leading-[24px] hover:no-underline text-muted-foreground" data-radix-collection-item="">Press and Communications<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down text-muted-foreground pointer-events-none size-4 shrink-0 translate-y-0.5 transition-transform duration-200" aria-hidden="true"><path d="m6 9 6 6 6-6"></path></svg></button></h3><div data-state="closed" id="radix-_R_5l5fiutb_" hidden="" role="region" aria-labelledby="radix-_R_1l5fiutb_" data-orientation="vertical" data-slot="accordion-content" class="data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down overflow-hidden" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" data-slot="accordion-item" class="border-b last:border-b-0 border-gray-200"><h3 data-orientation="vertical" data-state="closed" class="flex"><button type="button" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-_R_1t5fiutb_" data-slot="accordion-trigger" class="focus-visible:border-ring focus-visible:ring-ring/50 flex flex-1 items-start justify-between gap-4 roun
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